Customer service coordinator jobs in United Kingdom - Page 2

Key Responsibilities: Plan, direct, and coordinate the daily operations of the retail section of the store Manage procurement, stock control, pricing, and merchandising across all product categories (refrigerated, frozen, dry, and general groceries) Ensure that goods and services meet quality standards and customer expectations Supervise, recruit, train, and evaluate staff performance Monitor sales performance and implement strategies to optimise profitability Maintain compliance with health and safety regulations, food hygiene, and legal standards Analyse market trends and customer needs to guide purchasing and promotional decisions Prepare and manage budgets, monitor financial performance, and control costs

- Manage schedules, assign tasks, and ensure employees are meeting performance standards. - Train new staff and provide ongoing coaching or feedback. - Track daily sales targets and analyze performance. - Oversee inventory levels, restock shelves, and coordinate with suppliers for new stock. - Resolve customer complaints and ensure a positive shopping experience. - Lead by example to maintain a customer-focused environment. - Make sure displays are visually appealing and store policies (like cleanliness and safety) are followed. - Organize promotions and seasonal setups.

🧾 Job Posting: Sales Administrator – Lifting Equipment Supply Location: Rotherham ( South Yorkshire) Job Type: Full-time Department: Sales & Operations Reports To: Sales Manager 🔩 About Us Carl Stahl Evita is a leading provider of lifting, hoisting, and safety equipment solutions across multiple industries, including construction, manufacturing, and logistics. With a reputation built on precision, safety, and innovation, we are committed to delivering exceptional service and world-class products. 💼 Role Overview We are seeking a highly organized and proactive Sales Administrator to join our dynamic team. In this role, you will play a key part in supporting the sales process, ensuring customer satisfaction, and coordinating internally to keep operations efficient and compliant with safety standards. 🔧 Key Responsibilities Prepare and issue quotations, sales orders, delivery notes, and invoices. Respond to customer inquiries by phone and email, ensuring timely and professional communication. Support the sales team with up-to-date pricing, product information, and availability. Maintain accurate customer records using SAP systems. Liaise with warehouse and logistics teams to coordinate order fulfilment and delivery. Track and manage equipment testing, inspection, and certification schedules (e.g., LOLER). 🧠 Skills & Experience Required Previous experience in a sales support or administrative role (experience in lifting equipment or industrial sales is highly desirable). Strong proficiency in Microsoft Office (Excel, Word, Outlook). Ability to multitask and manage time effectively in a fast-paced environment. Excellent communication skills with the ability to build strong customer relationships. 🎓 Education & Qualifications Familiarity with safety and compliance standards such as LOLER, PUWER is a plus. Previous experience working in the lifting or construction equipment industry. 🌟 What We Offer Competitive salary Ongoing training and development opportunities A supportive and collaborative team culture The opportunity to work with a trusted name in the lifting industry

Oversee the daily operations of the restaurant floor, ensuring efficient service and customer satisfaction. Monitor and manage bookings, ensuring tables are efficiently allocated to maximise turnover. Lead and manage the front-of-house team, assigning tasks and ensuring seamless collaboration. Conduct team briefings with floor staff, ensuring all team members understand their roles, responsibilities, and any specific tasks or updates for the day. Regularly check the quality of food delivered to customers, ensuring it meets our restaurant's standards. Monitor stock levels and coordinate with the kitchen and suppliers to ensure timely availability of ingredients and beverages. Ensure high standards of hygiene, cleanliness, and organisation throughout the restaurant. Conduct regular inspections to ensure compliance with health and safety regulations.

Key Responsibilities: Identifying and pursuing new business opportunities through outreach, networking, and referrals Engaging with potential and existing customers to understand their print needs and offer tailored solutions Developing and presenting strategic recommendations to clients based on data-driven assessments of their target market Coordinating with the design team to ensure designs remain on-trend and align with client expectations Advising on promotional tactics and channels based on research findings to increase customer engagement and sales Analyzing customer feedback and competitor strategies to suggest product and service improvements or enhancements

Key Responsibilities Oversee the day-to-day operations of the shop, including opening and closing procedures, cash handling, and maintaining stock levels Ensure all customers receive prompt, courteous, and efficient service, addressing enquiries and resolving issues as they arise Coordinates shift rotations and cover absences to maintain service continuity Provide training and guidance to new staff, ensuring they are equipped with the necessary skills and knowledge Assist in the implementation of sales strategies and promotional activities to drive sales and enhance product visibility Maintain a safe and clean working environment, ensuring compliance with health and safety standards

Monday to Friday & Saturday – with 1 day off during the week to compensate. Full Time - 10:00 – 18:00 and Saturday 11:00 – 17:00 Salary: £22,500 - £25,000 Depending on Experience This is a full time, fully office-based role We are seeking an experienced, reliable and organised Administration Assistant to join our busy, fast paced growing team, if you think this could be you then we would love to hear from you! What you will be doing!? You will play a crucial role in ensuring the smooth operation of all administrative tasks related to client tenancy, dealing with a high volume of details and checks in a detail oriented and fast paced environment. The main aspect of the role will be to conduct various checks on potential tenancy clients from thorough and accurate reference checks to documentation and status checks, in compliance with company policies and procedures. Communicate with clients providing them with necessary information and confirming bookings or rejecting requests when required. Review and process a large volume of client tenancy booking requests quickly and accurately with adherence to department and company requirements and guidelines. Conduct various checks on potential tenancy clients from thorough and accurate reference checks to documentation and status checks, in compliance with company policies and procedures. Communicate with clients providing them with necessary information and confirming bookings or rejecting requests when required. Informing the relevant department and relevant managers of any issues, discrepancies, additional requirements and tenancy rejections. Ensuring the correct rent, dates and holding deposits money has been collected and documented and all checks done with relevant departments and teams and departments informed. Maintain a large number of up-to-date records; reference checks, bookings, holding deposits. Ensuring property keys are available and accounted for; issue property keys to tenants in preparation and on confirmation of start of contract date and room key codes correctly updated in the system. Assist in resolving customer inquiries and concerns related to administrative tasks. Collaborate with other team members to ensure effective coordination and communication within the company, ensuring that all required departments are updated and aware of client information. Contribute to the continuous improvement of administrative processes, suggesting innovative ideas and implementing best practices. Uphold confidentiality and maintain a high level of professionalism in handling sensitive information. Be able to quickly respond to issues, queries and enquiries pre-empting any issue areas. Other property administration tasks in line with company requirements as and when they arise. Do you have the following attributes? You have worked in a similar industry preferably and have proven experience in an administrative role. Great command of English written/oral, a good communicator with colleagues and other stakeholders. Work with minimal supervision and with a proactive and positive attitude. Have good knowledge of Word, Excel, calculations, with strong attention to detail and accuracy. Have great organisational and time management skills, ability to priorities and be flexible Are reliable and be able to adapt to changing priorities and deadlines. We offer our employee the following benefits: Fresh fruit available each day Regular paid for eye sight test Staff Benefits-Discounts scheme app Company closure for Christmas to New Year Additional annual leave and SSP top up pay accrual with length of service 1 day off on your birthday 1 wellness day off per year

The role of Project Coordinator involves providing essential support to Account Managers (AMs) and Sales Managers (SMs) to deliver outstanding client service within the Sales Team. Key responsibilities include preparing precise and timely quotes, coordinating with suppliers to obtain pricing and necessary product information, and ensuring compliance with industry regulations. Success in this role requires exceptional organizational skills and keen attention to detail to manage project-related tasks effectively and efficiently. Key Responsibilities: Quoting: - Prepare, update, and revise quotes with accuracy and in a timely manner. - Interpret handover instructions with precision, ensuring a clear understanding of project requirements and expectations. - Collaborate with AMs and SMs to analyse customer schedules and finalize quote specifications when necessary. - Coordinate with suppliers to gather product pricing and technical details on feasibility and suitability. - Maintain clear and proactive communication with AMs and SMs to inform them of critical updates, delays, or missing information. - Ensure all communications and quote-related documentation are properly organized and accessible. - Actively follow up with suppliers, AMs, and SMs to minimize delays in project timelines. Other Sales Support Tasks Include: - Prepare and organize Operations & Maintenance (O&M) documents, including: Product Data Sheets, Fire-Resistance Certificates, Upholstery Care Guidance. - Develop Box Labelling Instructions for specific projects to assist the purchasing team. - Prepare finish swatches and showroom samples for meetings / project sign-offs. - Check product lead times and stock availability when required for project planning. Skills and Qualifications: - Strong organizational and multitasking abilities. - High attention to detail and accuracy in all tasks. - Excellent communication and interpersonal skills to liaise effectively with internal teams and suppliers. - Ability to work under pressure and meet deadlines.

Are you a compassionate individual with a heart for helping others? Mercury Care Services LTD is a Care Provider in Sutton, Greater London. We are agile, customer-centric, and our goal is to Provide quality care to all clients. Our work environment includes: - Professional positive work culture - Person-centred care - Growth opportunities We are seeking a Field Supervisor to oversee and manage our team in the Health and Social industry. The ideal candidate will have experience in working in Care and understand CQC regulations. Responsibilities: - Supervise and lead a team of Care workers to ensure efficient operations - Monitor quality of care and compliance with regulations and policies - Provide guidance and support to Care workers - Coordinate and conduct spot check observations in the field - Provide shadowing training for new employees - Provide weekly reports - Handle client queries and complaints effectively - Maintain PPE inventory levels and order supplies as needed. Qualifications: - Previous experience in a supervisory role within the health and social care industry - Strong knowledge of CQC guidance and regulations - Excellent leadership and team management skills- Ability to work well under pressure in a fast-paced environment - Good communication skills to interact with staff and customers effectively - Flexibility to work varied shifts as required If you are passionate about the health and social care industry, have a flair for leadership, and enjoy working in a dynamic environment, we invite you to apply for the position of Field Supervisor with us. Join our team and contribute to delivering quality service. Please note we are unable to provide Sponsorship for this role and is open to UK residents only.

We're looking for a down-to-earth, experienced bar team member looking to progress in their hospitality career or FoH Supervisor to join our small, wet-only, renewed venue at Seven Dials. As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy. For this role, you must have at least 1 year experience working in a similar role at a high-volume venue. There are 1 part-time & 1 full-time vacancies. As a Team Leader, you will… - Provide customers with a heartfelt and memorable experience each and every time they visit. - Deputise for the management team and resolve any issues that arise in their absence. - Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork. - Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible. What you’ll bring… - A great eye for detail, making sure every pint is poured to perfection. - Be a role model to the team on giving great service and making sure every customer receives a warm welcome. - An ability to think on your feet and adapt to whatever challenges arise during a busy shift. - A positive can-do attitude and be a real team player.

A great opportunity to become part of the team launching our brand-new student housing in Wembley. This role provides the perfect platform to leave a lasting impact by helping establish the top student living space in the region. We're seeking a suitable individual with a background in maintenance; further training, growth opportunities, and ongoing assistance will be available. The perfect person for this role will Contribute to an exceptional resident experience alongside the Community team and Estates Management team through the provision of a high standard of repairs, maintenance tasks, planned and unplanned works and statutory compliance of the building fabric and mechanical and electrical systems. Inspects and diagnoses faults, in addition to undertaking minor day to day repairs and decoration to the building(s), grounds and equipment Job Description Key Role Responsibilities Works as part of the Community team to ensure all our residents enjoy a high level of cleanliness throughout their community. Communicates effectively with residents, clients, contractors and colleagues; demonstrating a clear understanding of maintenance issues and using initiative to respond accordingly. Monitors and maintains the electronic maintenance reporting system, Onesite, ensuring tasks are completed to a high standard and within suitable time scales, corresponding with tenants when required. Promotes customer satisfaction by providing regular updates to residents via OneSite regarding ongoing or delayed maintenance issues. Administers all property maintenance & records in accordance with Greystar policies & procedures Maintains a focus on delivering services within agreed budgetary & resource parameters Maintains adequate levels of spares, stock and supplies, ensuring effective forward planning. Diagnoses and undertakes repair and maintenance tasks to a high quality including plumbing, joinery and carpentry, painting/decorating and lighting; or organizes and oversees repairs to completion if referred to contractors. Understands and responds to health and safety matters in an appropriate & timely manner Reports any incidents or accidents to the Community Manager using the correct system and documentation Moves furniture and heavy items around site as required Ensures all communal areas of the site including refuse and recycling facilities are frequently inspected and maintained to the highest standards of repair & cleanliness. Coordinates and accompanies external Contractors/Suppliers executing minor works on site. Liaises with relevant team members within Estates Management or Operations teams to ensure transparency and clear communication when works are taking place. Monitors Sub-Contractors performance to standard and retains accurate records of their site operations including all relevant RAMS & Permits to Work. Highlights and assists with the management of any community works. Assists the Community Manager in key management ensuring high levels of security at all times. Ensures annual checks are carried out for their statutory insurance and qualifications. Manages and maintains all statutory testing records, utilizing other team members where appropriate Carries out annual PAT testing and inspections of emergency lighting, weekly fire alarm tests and fire evacuations Ensures the gardens and grounds maintenance to the property are well maintained, clean, tidy and hazard free, supervising external contractors as required Practices proper safety techniques in accordance with Company and safe systems of work guidelines Is available on call out of hours to respond to emergency situations to resolve problems or contact contractors to address. Reviews site risk assessments as required with Community Manager. Seeks to maximize efficiency of utilities. Key Relationships Operations team Estates Management team Knowledge & Qualifications A reasonable level of general education educated to O’ Level / GCSE level or equivalent with demonstrable written and numerical skills. Awareness of H&S requirements on site Continually strives to improve knowledge, skills and abilities to produce the best results A recognized trade qualification, Building Crafts Operative Certificate, City and Guilds or NVQ relevant to undertaking repairs and maintenance in a residential building, e.g. plumbing or electrical, is essential. Experience & Skills Experience of undertaking repairs and maintenance in a domestic residential environment or as a general builder /residential construction in the following trades; plumber, electrician or carpenter Experience of installing and maintaining hot and cold water systems, sanitary appliances and soil and waste drainage. Experience of installing and maintaining electrical systems and fire alarm, emergency lighting and security systems. Fluent English verbal and written communication skills Helpful, friendly personality with effective communication skills behaving in a professional, courteous and helpful manner towards colleagues and residents Good team player with strong relationship building and influencing skills Positive approach and ability to work on own initiative Ability to determine cost effective solutions to repairs Contractor & Supplier Supervision skills are desirable Excellent organization skills with the ability to multi task and priorities Flexible approach to work and adaptable to thrive in a changing environment.

The Sales/Marketing Administrator will provide critical support to the Sales and Marketing team, ensuring the smooth and efficient operation of administrative functions. This role will assist in customer engagement, campaign coordination, CRM management, and reporting, contributing to the overall success of business development efforts. **Key Responsibilities:** Sales Support: - Assist in preparing quotes, proposals, and sales materials - Organise and schedule meetings, follow-ups, and customer calls - Maintain sales records, update CRM systems, and manage order tracking - Support the delivery and installation process by coordinating with relevant teams Marketing Support: - Assist with email campaigns, social media updates, and promotions - Help update website content and product information - Collect marketing data, run basic reports, and support event planning Customer Interaction: - Handle customer enquiries via phone and email - Follow up on leads and support sales staff in maintaining customer relationships - Provide support in managing customer complaints efficiently and professionally Administrative Duties: - Keep accurate records of customer communications and sales activity - Support in producing reports and maintaining department documentation - Coordinate internal communication between the sales and marketing team Skills Required: - Excellent communication and interpersonal skills - Strong attention to detail and accuracy in data entry and reporting - Ability to work independently and as part of a team - Good time management and multitasking skills - Proficiency in using CRM software, MS Office, and email tools - Experience in supporting sales or marketing departments Qualifications Required: - Proven experience (minimum 2 years) in a sales, marketing, or administrative support role - Technical or product knowledge relevant to the company’s services is an advantage - A relevant bachelor’s degree in business sales, marketing, management or a related field is preferred but not mandatory. **Benefits:** - Competitive salary with performance-based incentives. - Opportunities for professional development and career advancement. - Comprehensive benefits package, including health insurance and retirement plans. - Supportive and collaborative work environment. Job Type: Full-time Pay: £26,000.00-£31,000.00 per year Additional pay: Performance bonus **Benefits:**Company pension Schedule: Monday to Friday Work Location: In person Expected start date: 01/07/2025

Job Title: Logistics Coordinator Location: Southall, London, UK Company Overview: A leading well-established logistics company committed to providing efficient and reliable transportation solutions to our clients. With a focus on excellence and customer satisfaction, we strive to deliver seamless logistics services across the globe and within the UK. Position Overview: We are currently seeking a detail-oriented and proactive Logistics Coordinator to join our team. The Logistics Coordinator will play a crucial role in supporting the day-to-day operations of our transportation department, ensuring accuracy, compliance, and efficiency in all administrative tasks Key Responsibilities: Coordinating the clearance of cargo and parcels within the UK and managing exports to international destinations. The person will liaise effectively with freight forwarders, customs agents, and transport providers. Key responsibilities include ensuring timely customs clearance, preparing and verifying shipping documentation, and coordinating with relevant authorities to comply with UK import/export regulations. The Logistics Coordinator will also manage logistics schedules, track shipments, and resolve any delays or issues that may arise. Additionally, they will maintain accurate records and provide updates to clients and stakeholders. The ideal candidate will have experience in freight forwarding, customs clearance, or international logistics. Strong problem-solving skills, attention to detail, and the ability to work under pressure are essential. A good understanding of Incoterms, HMRC regulations, and export documentation is highly desirable. If you have a passion for logistics and international trade and thrive in a fast-paced environment, we invite you to apply and become a key part of our growing operations. Qualifications: Proven experience in administrative roles, an advantage but not essential. Excellent organizational and multitasking abilities. Effective communication and interpersonal skills, with multilingual skills, fluent in English, Hindi, and Gujarati, are essential. Proficient in using Software systems and other relevant software. Education and Certifications: Minimum qualification: A Bachelor's degree is an advantage, but not essential. The training and sponsorship will be provided for suitable candidates. Benefits: Competitive salary.. Opportunities for professional development and career advancement. A dynamic and collaborative work environment. How to Apply: Interested candidates should submit their resumes and cover letters detailing their relevant experience. Please include "Logistics Coordinator Application" in the subject line. We are an equal opportunity employer. We encourage candidates of all backgrounds to apply. Application Deadline: 15 June 2025. Note: The above job description is a general outline of the position and may be subject to change based on business needs

Job Title: Kitchen Coordinator Location: No.8 Burgers & Shakes, St Stephens Road, Norwich Job Type: Full-Time / Part-Time Salary: £12:21 Join Our Team! No.8 Burgers & Shakes is looking for an experienced, enthusiastic, and organized Kitchen Coordinator to join our fast-paced, friendly team. If you’re passionate about great food, take pride in running a smooth kitchen, and thrive under pressure, we want to hear from you. Responsibilities: Oversee daily kitchen operations and coordinate food preparation Maintain food quality, presentation, and hygiene standards Lead and support kitchen staff, ensuring a positive team environment Monitor inventory, stock rotation, and ordering Work closely with front-of-house to ensure timely service Maintain a clean, safe, and efficient kitchen environment Requirements: Previous kitchen leadership experience preferred Strong organizational and communication skills Ability to multitask and stay calm under pressure Knowledge of food safety and hygiene standards Passion for high-quality food and customer satisfaction Why Work with Us? Friendly, supportive team Creative and dynamic work environment Opportunity to grow with a locally loved brand Staff meals and discounts Apply now and be part of something fresh and exciting at No.8 Burgers & Shakes!

Bow Bells Café, a busy and friendly family-run café in Romford Shopping Hall, is looking for a reliable, fast-working Kitchen Service Staff member to join our team. In this role, you’ll take the lead in the kitchen on your working days — preparing and serving hot food quickly and efficiently, managing food prep, and keeping the kitchen clean and organised. You’ll also work closely with the front-of-house team to make sure all food items go out together and on time. You don’t need to be a qualified chef, but you must have a good understanding of food and be confident handling a busy kitchen environment. What you’ll be doing: - Cooking and plating hot breakfast and lunch items to order - Leading on food prep (e.g. peeling, chopping, making soups and basic dishes) - Writing stock and prep lists and managing supplies - Keeping the kitchen clean, organised and hygienic - Communicating with front-of-house staff to coordinate food going out together - Supporting with general cleaning and washing up We’re looking for someone who: - Has experience working in a busy kitchen (preferred) - Has a good understanding of food and kitchen routines - Works quickly and stays calm under pressure - Has a high standard of personal hygiene and is clean and presentable - Is reliable, punctual, and self-motivated - Communicates clearly and works well with others - Understands and follows basic food hygiene and safety practices Why work with us? Bow Bells Café is a small, family-run business with a loyal customer base and a strong team atmosphere. You’ll be a key part of what makes our café run smoothly — helping us serve good food, fast, and with care.

Job Title: Breakfast Chef Location: L'Amore Coffee and More, Isleworth, TW7 7AL Position Type: [Full-Time/Part-Time] About Us: L'Amore Coffee and More is a beloved café situated in the heart of Isleworth, known for its exceptional coffee, delightful pastries, and warm, inviting atmosphere. We are expanding our offerings to include a delicious breakfast menu and are looking for a talented and dedicated Breakfast Chef to join our team. Job Description: We are seeking an experienced and creative Breakfast Chef who is passionate about crafting delicious and wholesome breakfast dishes. As our Breakfast Chef, you will be responsible for preparing a variety of breakfast items that will set the perfect tone for our customers' day. Your expertise and culinary flair will help us deliver a memorable breakfast experience. Responsibilities: - Prepare and cook a wide range of breakfast dishes, including eggs, pancakes, waffles, pastries, and healthy options, ensuring each dish meets our quality and presentation standards. - Develop and refine breakfast recipes, incorporating seasonal ingredients and customer preferences. - Manage kitchen operations during breakfast hours, ensuring efficiency and timely service. - Maintain a clean and organized kitchen, adhering to all health and safety regulations. - Coordinate with the café management to design and update the breakfast menu, introducing new and exciting dishes. - Assist in inventory management, including ordering and stocking breakfast-related supplies. - Train and supervise kitchen staff during breakfast shifts, fostering a collaborative and efficient work environment. Qualifications: - Proven experience as a Breakfast Chef or in a similar role, with a strong portfolio of breakfast dishes. - Proficiency in various cooking techniques and breakfast preparation methods. - Ability to work efficiently in a fast-paced environment. - Strong organizational skills and attention to detail. - Excellent communication and teamwork abilities. - Passion for creating delicious and visually appealing breakfast dishes. - Availability to work early mornings and weekends. Benefits: - Competitive salary with potential for performance-based bonuses. - Employee discounts on food and beverages. - Opportunities for professional growth and development. - A supportive and collaborative work environment. Join us at L'Amore Coffee and More and help us delight our customers with the perfect start to their day. We look forward to welcoming you to our culinary team!

Key Responsibilities: Coordinate daily sales activities and ensure smooth communication between sales, technical, and customer. Responds to customer enquiries with detailed information about services, pricing, and product features. Assists walk-in and online customers in understanding product offerings and specifications. Prepare sales quotes, invoices, and repair job orders accurately. Addresses customer concerns promptly and escalates complex issues to appropriate sales or technical staff. Track sales performance and generate regular reports for management.

Tour Operations Associate JOB BRIEF We are looking for a passionate about travel. The goal is to keep our clients satisfied and loyal for future services. The core responsibility of this role is to ensure the smooth operations within this busy, successful and growing Tour Operator Company, being a key player in this team. Operations are the back-bone to the business and must work in a way to help upper management develop strategies to hit or exceed sales targets, by executing smooth operation. EXPERIENCE REQUIRED The successful candidate is to come from a similar role & background, within Travel and be fully confident in dealing with staff, suppliers, directors. You will have strong experience in the operations, fares knowledge, staff management skills, communication skills and have the ability to work within a fast-paced, busy environment Required Competencies Creativity/innovation - Generates new ideas, lateral thinking, challenges the status quo, takes risks, supports change, solves problems creatively Customer focus - Dedicated to finding new ways to delight the customers, is committed to increasing customer satisfaction, assumes responsibility for solving customer problems, solicits opinions and ideas from customers, responds to internal customers. Results focus - Targets and achieves results, sets challenging goals, priorities task, overcomes obstacles, accepts accountability, good negotiator Problem solving/Judgment - Recognizes problems and responds, systematically gathers information, sorts through complex issues, seeks input from others, addresses root cause of issues, makes timely decisions, can make difficult decisions, communicates decisions to others. Planning - Develops realistic plans, sets goals, aligns plans with company goals, plans for and manages resources, creates contingency plans, coordinates/cooperates with others. Initiative - Tackles problems and takes independent action, seeks out new responsibilities, acts on opportunities, generates new ideas, practices self-development. Organizational Effectiveness - Operates within the organization's formal and informal structures, builds allies and relationships across departments, uses allies to build consensus and create results, is appropriately diplomatic, understands others' roles and perspectives, can sell projects and get things done in a complex multi-level organization. Typical work activities Managing budgets and maintaining statistical/financial records Sourcing products and destinations to meet consumer demands for bespoke travel and sustainable tourism Taking part in familiarisation visits to new destinations in order to gain information on issues and amenities of interest to consumers; Liaising with travel partners, including airlines and hotels, to manage bookings and schedules, often one year in advance Dealing with customer enquiries and aiming to meet their expectations Overseeing the smooth, efficient running of the business. Negotiating and working with suppliers, both on B2B and B2C levels. Sending Rooming and Seating lists accordingly Managing, booking and cancelling services for all travel related products Handling, booking and managing FIT Travel Booking and Managing ground transportation and other modes Working closely with other parts of the business to help answer customer queries Problem-solving for various aspects of the business Handling of the mid and back office Ideal Candidate Along with experience in the above, the ideal candidate should be a candid, hard-working and committed individual, who is able to work under pressure and meet deadlines and services as and when the business requires. The job role will involve heavy use of Microsoft Office Suite such as Excel, Word, PowerPoint and Outlook. Ready to learn other in-house software The ideal candidate must be flexible to work any shifts during a 24 hour period as it is hands on approach.

The Counter Soho - newly opened fine-casual restaurant in Soho is on a a lookout for experienced Senior Waiters! What you will be doing: Provide exceptional service to guests, ensuring a positive dining experience. Train new waitstaff on service protocols, menu items, and customer interaction techniques. Provide ongoing mentorship and support to junior staff, ensuring consistent service quality Maintain thorough knowledge of the menu, including daily specials, ingredients, and preparation methods. Advise guests on menu choices, accommodate dietary restrictions, and suggest wine pairings or other beverages. Communicate effectively with kitchen staff and management to ensure smooth operation. Coordinate with the front-of-house team to deliver seamless service during peak hours. Provide feedback to management regarding guest experiences, staff performance, and operational issues. Participate in staff meetings and contribute to discussions on service improvements. You have : 2+ years experiences in chef-led restaurant setting Ability to engage with guests in a friendly and professional manner. Strong problem-solving skills to handle customer complaints or issues effectively. Willingness to step in and assist colleagues when needed.

Restaurant: Mumbai Fusion Location: HARROW AREA Job Type: Full-Time | Immediate Start Cuisine: Indo-Chinese | Pan-Asian | Indian Street Food (Vegetarian) Contact: Mumbai Fusion Wembley Please drop in your details. Are you passionate about bold flavours and creative food? We are a vibrant vegetarian restaurant serving Indo-Chinese, Indian, and Pan-Asian fusion – is on the lookout for an experienced Chef to join our growing team. What You’ll Be Doing: Cooking and presenting a wide range of Indo-Chinese, South Indian, Punjabi, and Asian fusion dishes Maintaining high standards of food quality, consistency, and hygiene Supporting smooth kitchen operations during busy service times Assisting with new menu ideas and seasonal specials Working collaboratively in a fun and fast-paced kitchen What We’re Looking For: Previous experience in a similar chef role (2+ years preferred) Strong knowledge of vegetarian Indian and/or Indo-Chinese cuisine Ability to work under pressure and maintain consistency Positive attitude and team spirit Food hygiene certificate (preferred) What We Offer: Competitive salary (based on experience) Friendly, creative work environment Opportunity to be part of an exciting brand with room to grow Staff meals & discounts START DATE: ASAP Apply now with your CV and a brief note about your experience! Let’s cook up something amazing together. ================================= Front Staff Manager – Full Time 📍 Mumbai Fusion Kenton 📍 CV Drop-off Option: Mumbai Fusion Wembley – Unit 24, 87 Ealing Road, Wembley, HA0 4BD Type: Full-Time | Eligibility: Must have legal right to work in the UK Are you passionate about hospitality, people-focused, and ready to take your leadership skills to the next level? At Mumbai Fusion Kenton, we bring bold, exciting vegetarian, Indo-Chinese and Pan-Asian cuisine to the heart of the community. We’re on the lookout for a reliable, motivated, and energetic Front Staff Manager to oversee our front-of-house operations and help shape memorable guest experiences. ⭐ What You’ll Do: Lead the team: Supervise, train, and inspire the front-of-house staff to deliver warm, professional service Own the floor: Be the face of the restaurant during service, ensuring a welcoming and well-organised environment Customer experience: Resolve any concerns quickly and efficiently to ensure every guest leaves happy Coordinate service: Oversee table turnover, waitlists, bookings, takeaway pickups, and peak-time flow Support operations: Assist with stock checks, daily reports and opening/closing duties Uphold standards: Ensure hygiene, safety, and service quality are always maintained at a high level ✅ What We’re Looking For: Must have legal permission to work in the UK Full-time availability including evenings and weekends Minimum 1 year experience in a hospitality or restaurant leadership role Professional, confident communicator with strong people management skills Friendly and approachable with a positive, team-first attitude Strong organisational skills and the ability to multitask under pressure Interest in Indian and Pan-Asian cuisine is a plus, but not essential 🌱 Why Join Mumbai Fusion? Be part of a growing restaurant with a creative and fun work culture Work with a passionate team that takes pride in food and service Gain leadership experience and grow your career within the company Staff meals and staff discounts Opportunities for advancement as we expand 💼 How to Apply: We’d love to meet you in person! Or drop in your CV at our Wembley branch during opening hours: 📍 Unit 24, 87 Ealing Road, Wembley, HA0 4BD Walk-ins welcome. Serious applicants only.