Trabajos customer service coordinator en Reino Unido - Page 2

• Patient Coordinator position, • One of the UK's leading Aesthetics clinics, • Central London location, • Salary c£30k plus bonus In this client-facing role, you’ll act as a patient concierge—greeting clients, managing enquiries via phone and email, and providing personalised advice on treatments and products. You’ll handle bookings and payments, maintain accurate patient records, and support the Clinic Manager with the smooth day-to-day running of the practice. You’ll also be responsible for ensuring practitioner diaries are well-coordinated and that the clinic is fully stocked and prepared, including opening and closing duties. This is a fantastic opportunity to join a supportive team within a highly regarded, fast-paced clinic where attention to detail and outstanding service are at the heart of everything they do. Key Responsibilities • Deliver a warm and professional welcome to all clients, • Manage appointment bookings, payments, and client communications, • Provide knowledgeable advice on treatments and skincare products, • Maintain accurate patient records and manage clinic documentation, • Coordinate practitioner schedules efficiently, • Support with operational tasks, including stock management and supplier liaison, • Assist with opening and closing procedures What They’re Looking For • Previous experience in a client-facing role within a clinic or similar environment, • Exceptional customer service and communication skills, • Friendly, approachable, and confident personality with a high level of professionalism, • Strong organisational skills and attention to detail, • Able to stay calm under pressure and manage multiple priorities, • A team player with a proactive, can-do attitude Essential Requirements • Understanding of dermatology and aesthetic treatments, • Impeccable written and spoken English, • A passion for delivering excellence in every client interaction

Job Title – Patient Coordinator (The Harley Medical Group) Location – London, Harley Street Hours of Work – Full Time or Part Time hours considered The Harley Medical Group has been a leading provider in cosmetic surgery treatments in the UK for over 35 years. Now part of Lorena Cosmetics Holdings SPV Limited, a market leader in healthcare services, we continue to provide a comprehensive range of procedures, including breast augmentation, rhinoplasty, eyelid blepharoplasty and abdominoplasty. Committed to excellence, we combine medical expertise with personalised care to achieve exceptional results. Our team of highly skilled surgeons, doctors, and nurses operate under the highest standards of professionalism and patient safety. Regulated by the Care Quality Commission (CQC) in England, we prioritise safety, quality, and confidence in every treatment we deliver. With a legacy built on trust and impactful results, we are committed to enhancing lives through our medical expertise, precision and innovation in cosmetic procedures. Due to expansion in our services, The Harley Medical group have an exciting new opportunities for Patient Coordinators to support in the scheduling of patients for cosmetic procedures. Job duties: • Maintain high standards of professionalism, customer care and product knowledge within the Clinic., • Strive to meet and exceed the expectations of our patients., • Ensure that the patient journey is smooth and efficient and that all patients receive a high level of customer service., • Ensure that at all times the Clinic is presentable and maintains the highest standards of cleanliness, promoting the professional and clinical image of The Harley Medical Group., • Influence and advise potential patients on the most suitable and appropriate solution for their needs., • Communicate with your manager to ensure effective running of clinic and surgery days. We want to hear from candidates with: • A minimum of 1 year experience within either an Aesthetics, Day Spa, Beauty Counter or Salon environment., • Team player, with a positive can-do attitude., • Passionate about giving great customer service., • Experience of working to sales targets and be happy to get involved with promotional activity. In return, we can offer: • An industry leading salary plus excellent bonus potential, • State of the art, modern working environments, • 29 days annual leave, • Free Laser Eye Surgery and Intraocular Lens Surgery, • Free eye tests, • Discounted prescription eye wear and sunglasses, • Generous Optical Express friends and family discount scheme, • Ongoing training and development opportunities, • Pension scheme

Technical Services Coordinator Job ID 234915 Posted 20-Aug-2025 Service line GWS Segment Role type Full-time Areas of Interest Engineering/Maintenance Location(s) London - England - United Kingdom of Great Britain and Northern Ireland As Technical Services Coordinator you will collaborate with colleagues to inspire customer moments of delight and pursue amazing outcomes each day. Be an ambassador of a one team approach within the technical operations team, representing CBRE and Client brand Responsible for the day-to-day supervision of the Technical Services element of the facility management contract including the engineering teams and contractors, proactively leading the maintenance provision, assisting with project delivery across multiple sites. The ideal candidate will be customer focused, have leadership skills, be highly motivated, proactive and show great initiative to keep the Facilities running smoothly. Quality, Health, Safety and Environment ● It is the overall objective for all of our roles to participate in creating and enhancing our safety culture ● To support this you’ll log quality hazards and ensure resulting actions are closed out. This helps make our spaces safer and improve the safety culture ● To bolster safety practices you will review method statements, MSDS’s and ensure relevant permits to work are issued prior to work commencing through the online permitting system ● You are accountable for the legislative compliance in relation to Health and Safety for all building operations activities and ensure compliance with CBRE/Client policies and procedures ● Safety is achieved through complying with process you will ensure that Method Statements and Risk Assessments are reviewed and all actions identified are carried out to ensure safe working practices ● Safety of the team is a key focus and you ensure a safe & healthy working environment, through compliance with all company policies and procedures, as well as client site policies, procedures and working arrangements ● When changes are made to policies, procedures and standards you are responsible for communication of these to the technicians and ensuring they are being followed, reporting any breaches to the Technical Service Manager ● You actively identify equipment that does not meet existing or upcoming statutory, Health and Safety or environmental regulations and report your findings to your manager ● You will notify your line manager immediately of any breaches of Health & Safety ● You actively foster, in cooperation with CBRE and our Clients personnel, an ethos and culture of safety awareness where safety is accepted as an integral part of the overall business ● Work with CBRE personnel, contractors and visitors to ensure that all safety policies, procedures and regulations are fully adhered to across the facilities on an ongoing basis for the technical services ● CBRE has deployed well developed and thorough QHSE Log books you are expected to Maintain these as required and this is fundamental to your role ● You strive for ZERO reportable accidents / incidents as result of CBRE action or inaction (CBRE Corporate / Country Legislative reportable requirement) ● You ensure the Integrated Environmental Health and Safety Management Systems are adhered to at all times ● You will lead a culture of safe working and compliance capturing RISE Behaviours ● You will actively engagement with CBRE communications and announcements ● Relationships are key to our success and you work hard to maintain constructive and positive professional relationships with clients, colleagues and supply partners ● To evidence our commitment to safety you ensure all safety audits of buildings, plant rooms and roof areas are carried out ● To safeguard everyone using the space you ensure QHSE actions are remediated and closed within the specified time frame Operations ● You lead or contribute to team huddles and meetings where applicable ● You ensure all specific facilities issues are logged and ensure remedial actions are completed proactively ● You ensure ad hoc support requests are recorded within CBRE systems ● You continually assess all plant and equipment meets existing and upcoming legislation and that all equipment is maintained in accordance with agreed specifications ● Engagement with customers is key and you are proactive in ascertaining their needs and concerns and provide them confidence in the service to be delivered ● You should actively seek to inform all relevant team members of any instances where service could be impacted at the time it occurs ● Data is vital and you work hard to maintain its integrity in order to produce suitable periodic and ad hoc informative reports as requested by our Client or CBRE management. ● You act as the focal point for all matters regarding the impact on the customers and their facilities ● Quality is an essential part of delivery you regularly engage in assurance monitoring and spot checks on self perform planned, reactive works and third party works ● You provide guidance relating to the delivery of technical services required to support the operation of all building operating systems ● You are responsible for ensuring that the work plan is managed to the maximum effect ● You understand the importance of the CMMS system (Service Insight Si7) and the dependance on accurate data as such you ensure the system reflects accurate asset lists, maintenance records /specifications, preventative plans and historic records ● Demonstration of success is key to this role and you will strive to excel in the delivery of KPI's and SLA's for the region ● You effectively communicate progress in the work plan, possible delays or changes of the work completion date to your line manager and client ● Champion the ongoing development of the CMMS system and ensure standard consistent working practices allow for the further utilisation of functionality across the region when available. ● You actively seek data for improvement and utilise the information from the CMMS system to inform business decisions and produce MI for the client. People ● You drive a culture of high motivation, recognition and engagement, ensuring all reports have development plans whilst actively encouraging training ● Team success is of high importance to you and as such you seek to constantly motivate performance and embed Performance Management cycle ● You understand team development and strength areas and ensure opportunities for growth and succession planning, you coach team members using CBRE core training matrix as a guide ● You provide management guidance and lead the team including overseeing the allocation of work, attendance and performance management to exceed the customers expectations and ensure best practice prevails ● You actively engage CBRE People team and ensure guidance is provided in all CBRE People policies and processes ● You liaise closely with Operations and the support teams ensuring recruitment and retention of appropriate staff as required Supplier Management ● You complete regular reviews with contractors to measure performance and ensure best value is being achieved, through benchmarking if required ● You are the escalation point for the management of severe supplier non conformance ● You work collaboratively with suppliers to produce improvement and actions plans when required ● You manage third party maintenance contracts through CBRE systems, including regular contract reviews Finance ● You record all costs incurred as part of the provision of Services and ensure they are tracked and reported for charging and auditing purposes ● You adhere to the change control process to capture alterations and additions to existing plant and equipment ● You assist the Technical Services Manager with the preparation of monthly operation and financial reports ● You audit and check items being ordered to ensure restocking charges are accurate and also request regular bench marking to be undertaken ● You are responsible for the management of the client spend approval process being adhered to ● Where required you engage in the commercial process where third party works or materials are required on site. Obtain Quote > Request Spend > Issue PO > Communicate on invoicing Project and Programs ● You recognise the benefits of a strong working relationship with CBRE Projects teams and you actively develop this at every opportunity, you are accountable for sign off of technical services in refurbishments, renovations, fit-outs and new buildings ● You organise your team to ensure delivery of ad-hoc projects to enhance the office environment or in reaction to Client requests ● You manage on site minor works projects your teams are directly involved in ● You review existing building operating systems and identify opportunities to decrease energy usage and increase operating efficiencies. ● You lead by example and Identify and suggest innovations that will drive account improvement, through the sharing of best practice ideas and encouragement of a continuous improvement culture ● You attend where required to assist project teams on large scale refurbishments, fit-outs or new builds associated with contract CBRE GWS CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies. Find out more

Food Sustainability Project Coordinator Location: Mainly their head office in E12, but also in other venues around the borough of Newham as directed. Salary: £36,934 per annum Hours: 36 hours per week Vacancy Type: 4-year fixed term For over five decades, the organisation has been a trusted cornerstone of the community in the London Borough of Newham, tackling the root causes and consequences of poverty, isolation, and disadvantage. Role overview This role is central to their mission to support sustainable living, reduce food waste, tackle local food insecurity, and foster meaningful community connections. As a key part of delivering the vision set out in their Hub proposal, you will ensure their food provision goes beyond meeting immediate needs to build inclusion, wellbeing, and pathways into wider community support. Your primary responsibility will be to secure regular donations of surplus food by developing and maintaining strong partnerships with local supermarkets, shops, restaurants, and national redistribution organisations like the Newham Food Alliance, Felix Project, and Feeding Britain. You will manage the effective use of this food across their services, including the foodbank, food pantry, warm meals programme, and cooking classes. This will involve careful stock management, menu planning, and coordinating with lead staff to ensure their food provision meets Newham’s environmental, health, and cultural needs. A key part of this will be overseeing the successful operation and promotion of their expanded food pantry. Coordinating volunteers will be essential, particularly in managing and expanding their cargo bike fleet for surplus food collection and redistribution. You will also explore opportunities to monetise these sustainable transport services. To further engage the community, you will organise and host quarterly workshops on reducing food waste and eating on a budget. Ultimately, you will play a vital role in coordinating their surplus food operations, managing volunteer teams, and strengthening partnerships to ensure their food services are impactful, sustainable, and community-led. Key Responsibilities Food Supply & Partnerships • Secure regular surplus food donations from local supermarkets, shops, restaurants, farms, and redistribution networks (e.g., FareShare, Felix Project, Newham Food Alliance)., • Build strong partnerships with local and national food aid providers to maximise supply, reduce duplication, and ensure continuity of stock., • Lead the operational management of the RenewALL Food Pantry, ensuring it is welcoming, respectful, and centred on dignity and choice., • Oversee twice-weekly pantry sessions, ensuring high-quality customer service, stock availability, and culturally relevant food., • Maximise the effective use of volunteers in the operation of the pantry., • Manage and expand the cargo bike food redistribution programme, ensuring effective logistics, safety, insurance, and maintenance., • Champion environmental sustainability, embedding low-waste, low-carbon practices across all food services., • In partnership with the Volunteer Manager, recruit, train, and support volunteers across the Foodbank, Food Pantry, café, warm meals, and cargo bike services., • Work with colleagues to develop food collection rotas, provide training (food safety, customer care), and ensure smooth operations across all food-related services., • Ensure compliance with Food Hygiene, Health & Safety, and Environmental Standards, maintaining accurate records and certifications., • Work with colleagues to explore and develop revenue opportunities linked to sustainable food and transport initiatives (e.g., monetising cargo bike deliveries)., • Work with their marketing team to introduce creative community campaigns (e.g., Reverse Advent, seasonal drives, sponsorships) to encourage donations of both food and direct funds., • Passionate about food, sustainability, and community empowerment., • Commitment to dignity-first food provision and tackling food insecurity., • Experience of coordinating food services, hospitality, or community-based projects., • Proven ability to build and manage partnerships with suppliers, community groups, or external organisations., • Experience of managing volunteers or staff, including recruitment, rotas, and supervision., • Strong organisational skills, able to manage multiple projects, deadlines, and stock systems. If you feel you are a suitable candidate and would like to work for the organisation, please do not hesitate to apply.

About The Role: One of Europe’s leading furniture consultants that work with leading international brands and are known for transformative workplace projects are looking for a Sales and Procurement Coordinator to join their London team. In this role, you will support with client communication and procurement schedules, working closely with the project team throughout the duration of the projects to ensure seamless and successful delivery. You will be responsible for putting together varying sized quotations from small boutique to multi-million pound, large scale projects, arranging project samples, liaising with suppliers and external clients whilst displaying outstanding customer service. Working in a friendly and successful team benefits on offer are hybrid working upon passing probation, clear progression paths and frequent social events. Key Responsibilities: • Creating quotes and project budgets, • Communicating with suppliers to manage timely orders, • Producing samples for clients, • Liaising with Account Managers to arrange orders, • Authorising invoices, matching them accurately against POs, • Work closely with the finance team to ensure budgets are adhered to, • Experience working in the furniture industry, • Excellent customer service skills, • Experience in a procurement or project coordination role, • Microsoft Excel proficient, • Strong organisational skills, • Good attention to detail and good time management, • Excellent very and written English By applying for this role you are confirming that you agree to our Privacy Policy (full details are shown at the bottom of our website), and that all details submitted by you are correct and to the best of your knowledge. The Crowd is an equal opportunities employer and agency.

About the Role: A desirable and prominent international architectural practice is looking for a Front of House Coordinator to join their team in London on a permanent basis. The role plays an essential part in managing the front of house setting and supporting the wider team with day-to-day administrative tasks. It will suit an outgoing person with previous client-facing customer service experience, and someone who can bring energy and a ‘can-do’ attitude to the role. As an integral member of the studio, you will be involved in various facets of the practice, ensuring the seamless operation of administrative functions and day-to-day activities. Your ability to pay meticulous attention to detail and demonstrate a high level of intuition will be essential to thriving within this role. Our client is open to candidates from outside the architecture or design industries, making this an excellent opportunity for those with a background in retail, hospitality, or similar customer-focused environments who are looking to build a career in a professional services setting. Seize the opportunity to join a global leader in architecture and design. You’ll be part of a collaborative work culture that offers enhanced benefits, hybrid working and strong support for your professional development and growth. Key Responsibilities: • Answer and transfer calls, welcome visitors, provide refreshments for meetings, • Conduct studio walk-arounds, • Maintain front of house appearance, • Manage meeting room calendars, • Handle incoming/outgoing post and deliveries, • Stocktake and order office supplies, • Book couriers, taxis, and travel, run errands when required, • Provide administrative support including printing and binding, • Help set up studio events, • Previous experience working within a customer service role, • Excellent communication skills with a proactive attitude, • Time management and problem-solving abilities, • Highly organised with prioritising skills By applying for this role, you are confirming that you agree to our Privacy Policy (full details are shown at the bottom of our website), and that all details submitted by you are correct and to the best of your knowledge. The Crowd is an equal opportunities employer and agency.

Sales Coordinator (Order Processing).Training + Progression + Company Bonus + Company Benefits.Are you from a Sales or Customer Service background with order processing experience, looking for a varied and exciting role in a lively office environment, where you will provided 6 months of on the job t

SIAS is excited to offer a unique opportunity for a Quality Manager to lead the quality assurance function across all areas of the business, including End Point Assessments (EPA), Awarding, and Accreditation. This role is pivotal in ensuring that all processes meet and exceed regulatory standards, including compliance with Ofqual, CCEA, and other key regulatory bodies. You will manage the continuous review and improvement of our quality assurance processes, driving ongoing enhancements to maintain the highest standards and support our commitment to delivering exceptional value to our customers. As an integral member of the management team, you will collaborate closely with the Leadership team and other departments across SIAS to ensure quality is at the heart of everything we do. This position offers the chance to make a significant impact within a dynamic, forward-thinking team, helping to uphold our strong reputation for excellence and regulatory compliance. This position is for a fixed term of 12 months to cover maternity. Remuneration Package Salary between £45,000 - £48,000 per annum dependent on experience Fixed Term Contract 12 months Pension employer contribution 6% Life Assurance 28 days holiday plus 8 bank holidays (FTE) Birthday off work Opportunity to buy-back 5 extra days annual leave (FTE) Optional Private Health Care package Hybrid working with the requirement to be in the Warrington office a minimum of 2 days per month Employee Assistance Programme Bonus Scheme Aspire Values Award Scheme Annual Values Awards Long Service Awards Annual Company Events Gym Discount Access to Training & Development Opportunities Key Accountabilities Ensure ongoing compliance with Ofqual Conditions of Recognition & CCEA Regulations for the delivery and awarding of regulated end point assessments and qualifications by maintaining and continuously improving the systems and processes in place. Line management responsibility for the performance and quality assurance of a team of IQAs, ensuring support and cover across the team is consistently delivered. Manage an annual Standardisation Plan for end point assessment delivery and EQA activity. Provide compliance guidance to support the development of new products. Co-ordinate and manage SIASs Appeals, Reasonable Adjustments, Special Considerations & Malpractice Policies & Processes. Regularly review policies procedures and forms ensuring they remain fit for purpose and to work collaboratively with the wider Cogent group on group policies. Investigate and deal with any escalated incidents of malpractice. Plan and co-ordinate quality assurance events and workshops by analysing trends and statistical information in liaison with internal and external stakeholders. Liaise with the Managing Director on quality assurance and compliance matters as necessary and ensure efficient reporting and escalation of issues as required. Sign-off of EQA reports following on from Centre Engagements Carry out background checks on prospective Centres and make the final decision on whether or not to approve a Centre. Ensuring that the criteria against which candidates and Centres quality assurance processes are measured are applied accurately and consistently. Monitor Centre websites on a regular basis to ensure there is no misrepresentation of recognition status, qualifications and/or SIAS branding etc. Review the risk ratings applied to SIAS centres and report on this during the monthly Quality meeting. Coordinate the recruitment, induction and annual CPD of EQAs, IQAs and IEPAs in collaboration with the Operations and Centre Manager. Prepare and provide internal reports, including data as required on quality initiatives. Work effectively and efficiently with team members, other departments and associated contractors to ensure we deliver a great customer experience and meet the requirements of Cogents values and SIAS ethos. Keep up to date with external policies and initiatives relevant to quality assurance in areas of responsibility. Meet Service Level Agreements with all stakeholders. Manage the Lead IQA workload ensuring positive inter-team relationships and fostering a collaborative and can-do approach. Manage the Quality Coordinator, supporting and coaching on quality related matters and helping to develop strong relationships with key stakeholders. To manage the SIAS risk register & CoI Log and take appropriate measures to keep those updated. To develop and manage the sampling planning of all EPAs to support IQAs in monitoring performance in line with rag rating and IQA policy. To manage the quality of assessment designs. To escalate any concerns with system data to the relevant Head of Department and collaboratively work through a solution. To be responsible for promoting Safeguarding and Prevent and the welfare of all learners in accordance with the Cogent Group Safeguarding policy. Notifying regulators and other awarding organisations, as appropriate, for any instances of Centre resignations or withdrawals. Key Performance Indicators Report and update on EPA and AO related quality activity at the Quality and Governance Board meetings Effective implementation of quality assurance processes across EPA and AO e.g. Standardisation schedule, Observations, Sampling, risk rating of Centres, Assessors, IQAs Issuing and Monitoring of Centre Sanctions, ensuring any related actions are completed to deadline Regular reviews of policies and procedures to ensure they are fit for purpose Ensure ongoing compliance with any relevant regulatory bodies across both our EPA and AO functions. Skills, Knowledge and Experience Experience within a Quality or Compliance team in an Ofqual regulated awarding body/end point assessment organisation. Experience of assessment and/or quality assurance of regulated qualifications and/or end point assessment. An IQA qualification. Demonstrable knowledge of Ofquals Conditions of Recognition. An understanding of the training environment. Experience within the design and continuous improvement of quality assurance processes and systems for an end point assessment organisation and/or awarding body. Good interpersonal skills with the ability to manage and support individuals whilst meeting internal performance measures. TPBN1_UKTJ

Guildhall School is a vibrant, international community of musicians, actors, and production artists in the heart of the City of London. Ranked as the top conservatoire in the ___, we deliver world-class professional training in partnership with distinguished artists, companies and ensembles. Guildhall Innovation aims to release the value of the School's ideas, knowledge and partnerships to make a positive impact in the world. We offer a range of professional services and adult and youth learning opportunities, which draw on our expertise in the performing arts. Our creative business support and coaching services empower professionals to realise their full potential and make positive impact in the world. We have a fantastic opportunity for a skilled and experienced coordinator wishing to develop their career in the creative industries and/or the higher education sector to join the Open Programmes, which sits within the wider Innovation team. Open Programmes currently comprises short courses, summer schools, bespoke courses and professional development events at Guildhall School. Guildhall Open Programmes aims to open up the world of the conservatoire to people outside of formal learning, making our resources and expertise available to others. We welcome between 1,000 and 1,500 participants every year across our programme of short courses and summer schools in Drama, Music, Production Arts, Skills for the Creative Industries and Other Art Forms. Our courses are open to a wide range of ages and levels. We pride ourselves on offering a unique and enjoyable experience with the best teaching experience. As Open Programmes Coordinator you will support our growing lifelong learning offer, which engages participants of all ages and all backgrounds. You will provide excellent administrative and production support to the programme, including supporting the planning, preparation and delivery of the annual programme, event logistics and coordination, financial administration and budget support, marketing support and project evaluation. In addition to this, you will also have the opportunity to be involved in a wide range of work associated in building a programme of activity such as research and development and stakeholder engagement. We are looking for a resourceful and highly motivated candidate with an efficient, positive and proactive approach, and excellent organisational and administrative skills; with strong events coordination experience, the ability to handle competing deadlines and a busy workload, and experience in maintaining and building excellent relationships with internal and external stakeholders along with offering a high level of customer service. Knowledge of and interest in the performing arts and/or higher education is also desirable. An enhanced DBS check will be required. For more details, please go to ___ For more details, please go to To apply online, please visit ___ To apply online, please visit Alternatively, please contact 020 7332 3978 (24hr answerphone) quoting OOGS9343. A minicom service for the hearing impaired is available on 020 7332 3732. Closing date for applications is midday on 15 September 2025. Interviews will be held in week commencing 29 September 2025. Please note that late applications will not be accepted. Guildhall School welcomes applications from people of all backgrounds and experiences. We are particularly keen to encourage interest from people with disabilities, LGBTQIA+, Black, Asian, and other global majority backgrounds who are currently under-represented at Guildhall School. In recognising the positive value of diversity, we want to better reflect and understand the communities we exist to serve. We are members of the Disability Confident Scheme and guarantee to interview all disabled candidates who would like to be considered under this scheme and who meet the minimum essential criteria for the role. We support and provide adjustments for people with disabilities – if you have a disability and need help with the application process please contact us. The City of London Corporation is currently undergoing a programme to ensure that our pay and reward practices are competitive and equitable across the whole organisation, to ensure that everyone has the opportunity to thrive in the work that we do. Because our roles are so varied, we don’t have a ‘one size fits all’ policy for workplace attendance. How many days a week you’ll be required to attend your workplace will depend on the requirements of your role. It’s important that you understand the requirements before applying to ensure you are able to meet them. We are committed to considering requests to work flexibly and job share. Requests will be considered by the recruiting manager in line with our policies and business needs. For more information on our categories for workplace attendance, please view our guide ___. We will be reviewing this policy and approach at regular intervals to ensure we’re meeting our attendance needs.

Job Title: Ocean Freight Coordinator Location: Greater London Salary: Up to £35,000 Cur client is a leading provider of global logistics solutions, offering customers reliable, cost-effective, and innovative freight forwarding services. We specialise in ocean freight, with strong expertise in LCL operations, and pride ourselves on delivering exceptional customer service and operational excellence. They are looking for an experienced LCL Ocean Freight Coordinator to join their operations team. This is a key role, responsible for handling Less-than-Container Load (LCL) shipments from start to finish, ensuring compliance with customs requirements and delivering excellent customer service. Key Responsibilities Coordinate all aspects of LCL ocean freight shipments from booking to final delivery Manage export and import documentation, ensuring accuracy and compliance with HMRC and international customs regulations Handle customs entries, including import/export clearances, and liaise with customs authorities as required Prepare Bills of Lading, manifests, invoices, and all necessary shipping documentation Maintain communication with overseas agents, shipping lines, and hauliers to ensure smooth operations Provide updates to customers regarding shipment status and proactively resolve any issues Monitor and control costs, ensuring shipments are profitable and delivered on time Support colleagues within the operations team as needed to maintain high service levels Requirements Previous experience in ocean freight forwarding, with a strong focus on LCL operations Solid understanding of UK customs procedures and CDS (Customs Declaration Service) Excellent knowledge of export/import documentation and INCOTERMS Strong IT skills, including freight forwarding software and MS Office applications High attention to detail and excellent organisational skills Ability to work under pressure and meet deadlines Strong communication skills and a customer-focused attitude Benefits Competitive salary up to £35,000 per annum Company pension scheme Opportunities for professional development and career growth Supportive team environment in a well-established and respected company WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit UK wide for permanent and contract jobs. WR is acting as an Employment Agency in relation to this vacancy. TPBN1_UKTJ

Right Now Group are currently looking for an Import Coordinator to join our client based in Hayes. The purpose of this role is to provide excellent customer service and operational support for all import airfreight shipments. Manage and oversee all aspects of airfreight import shipments from origin

Salary: £28,000 + annual bonus Customer Service Coordinator Benefits Onsite parking Gym membership Costco card Free eye test Wellbeing programme Customer Service Coordinator Key Responsibilities Administer incoming phone orders from clients and customers, accurately processing them through

JOB PROFILE: Gateway Coordinator Gateway Coordinator will be responsible for the delivery of an effective and efficient customer service to the business. Dimensions and Quantities: Reporting to the Gateway Manager - Freight Forwarding Full time: Shift Pattern – As per contract Key Activities

Working as part of the Gateway team, the Gateway Coordinator will be responsible for the delivery of an effective and efficient customer service to the business. Some previous experience of Consolidations and gateway functions an advantage * Customs reports as required * Co-ordinate vehicles t

We are an International Service centre recruiting for a Bilingual Polish/English (and ideally another European language) Speaking Customer account coordinator Fluency, at business level, both oral and written, in English and Polish along with ideally another European language is a requirement; 40

We are currently recruiting for a Sales Coordinator to join a busy team on a temporary basis for up to 3 months. To support the sales team with order entry to achieve sales targets and provide a high customer service level, both internally and externally.

FRENCH SELECTION (FS) Ocean Freight Shipping Logistics Coordinator Location: London Hybrid working pattern (though mainly office-based) Salary: Up to circa £45,000 per annum Please give us your salary expectations Ref: 763LP To apply using our preferred format, please visit the French Selection website, go to the vacancies page, and search job reference: 763LP Website: ___ Website: A well-established international trading and distribution organisation with operations across the UK, Europe, and global markets, focused on efficiency, compliance, and customer service. Main duties: Manage daily UK, EU, and international logistics and shipping to ensure accurate order processing and timely deliveries. The role: • Manage UK, EU, and international shipments, • Process purchase and sales orders with accuracy and on schedule, • Prepare and verify all shipping documents (COO, BOL, etc.), • Track shipments to prevent delays, demurrage, and customs issues, • Coordinate with freight forwarders, hauliers, suppliers, and sales teams, • Maintain stock and inventory control, • Support audits, compliance, and admin tasks, • Cover colleagues during absences and assist the Senior Shipping Manager, • Present updates at monthly operations meetings The candidate: • University degree preferred in supply chain, logistics, or international trade, • Strong logistics/shipping experience, with minimum 2 years in one role, • Good knowledge of UK/EU import-export processes and shipping terms (Incoterms, customs, etc.), • Experienced with tank trucks, ISO containers, drums, IBCs, • Highly organised, detail-oriented, and able to multitask, • Confident communicator with a proactive attitude, • Excellent Excel skills; knowledge of UK bonded warehouses and HMRC excise compliance a plus The salary: Up to to circa £45,000 per annum Please give us your salary expectations

About Us UK Therapy Guide is dedicated to making high-quality, trusted mental health therapy accessible. Our platform connects individuals seeking therapy with qualified professionals. We are on a mission to transform mental health access and are working on an exciting new startup project that will revolutionise the mental health space. We’re looking for a passionate individual to join us on this journey. Ideally, someone who’s experienced the power of therapy firsthand and understands the profound value it can bring to people’s lives. Role Overview This role is ideal for someone seeking part-time work with the opportunity to grow and develop new skills as the position evolves alongside the business. We are looking for an enthusiastic, highly motivated, and personable individual with a strong interest in the therapy field. This part-time, freelance contractor position is fully remote, making it perfect for someone who loves helping others and thrives in a dynamic environment. As a Therapy Placement Coordinator, you’ll work directly with clients during live placement calls. Drawing on the information they’ve shared about their therapy needs and preferences, you’ll use your growing knowledge of our therapist network to identify and propose the most suitable matches. Empathetic and clear communication is essential, as you’ll be guiding clients through an important stage in their journey, ensuring their comfort and confidence in the therapeutic journey. We provide comprehensive training and follow strict safeguarding procedures to ensure the highest standards of care and client safety. • This role requires a strong understanding of the UK context, and we welcome applications from individuals based in the UK or those with a significant connection to the country. Hours Part-time – Flexibility to work Afternoons, evenings & weekends with availability to provide cover during holidays Key Responsibilities Training provided for all tasks. • Provide customer and therapist support via email, chat, and phone, • Conduct client referral calls to match them with the right therapist, • Troubleshoot customer issues and provide timely solutions, • Gather and manage customer feedback to enhance our services, • Attend creative team meetings and contribute to project development, • Manage therapist bookings, • Process refunds, • Handle administrative tasks and data entry Required Skills & Qualifications • Excellent communication skills (written and verbal), • Strong interpersonal skills, with the ability to empathise and support clients, • Highly organised and able to handle multiple tasks efficiently, • Self-motivated with a positive, can-do attitude, • Customer service experience, • Tech-savvy, with proficiency in Google Suite / Google Workspace and other digital tools, • Sales experience is a plus, but not essential, • A solid understanding and insight into therapy and therapeutic processes Why Join Us? • Flexible, remote working opportunity, • Be part of a company that’s making a real difference in mental health, • Growth and development opportunities, • A collaborative, creative, and supportive work environment Salary • Salary: £12:50 an hour How to Apply If you're passionate about mental health and excited about providing excellent customer service, we want to hear from you! After you submit your application here, please send your CV and a cover letter to explaining your interest in the role.

Mode Search is proud to be partnering with a Luxury Fashion Brand to support them in the search for an Order Entry Coordinator. A globally recognised luxury fashion house is looking for an Order Entry Coordinator to join its London headquarters. This role is ideal for a highly organised and detail-oriented professional with a passion for systems, process improvement, and team development. The Role: • Lead, support, and develop the Order Entry team to ensure accurate and timely order management, • Assign responsibilities, monitor performance, and support the professional development of team members, • Oversee all aspects of order entry and modification, including reorders, POs, shipping terms, and returns, • Collaborate with internal teams including Customer Service, Allocation & Shipping Planning, and Production to optimise order flow, • Ensure production teams have full visibility of orders to support timely planning and manufacturing, • Track inbound operations and proactively address any delays or bottlenecks in the supply chain, • Analyse order status, flag potential issues, and propose solutions to meet business targets, • Deliver clear, concise updates to the Customer Service Manager and cross-functional stakeholders, • Support system and process improvement initiatives and contribute to strategic projects across the wider team Requirements: • Minimum 3 years’ experience in a similar order management or operations coordination role, • Strong working knowledge of ERP systems (SAP, AS400) and Microsoft Excel, • Excellent attention to detail and data accuracy, • Proven team leadership skills with the ability to mentor and coordinate effectively, • Strong communication skills and the ability to work cross-functionally, • Fluent in English and Italian (both written and spoken), • Analytical mindset, problem-solving abilities, and a proactive approach to improving performance, • Comfortable working in a fast-paced, high-volume environment Location: Central London (hybrid) 4 days in the office, 1 day from home. To apply, please send your CV to or click the apply button. Please note: due to high volumes of interest, only shortlisted candidates will be contacted. We look forward to hearing from you!

Guest Services Manager continually strives to exceed hospitality industry standards, while ensuring complete guest and team satisfaction. This role establishes and drives a positive working environment and focuses on operational goals where training, leadership, development, and recognizing overall team performance are paramount. Qualifications: 1. Hotel Director/Hotel General Manager background in a 4- or 5-star hotel, 2. 2-3yrs of hotelier experience, 3. Additional languages is an advantage (Spanish, Italian, Portuguese, French, German) Duties and Responsibilities: 1. Takes the lead in owning and delivering an exceptional guest experience while embracing an ambassador’s role in tutoring other divisions on the key drivers of these standards. Encouraged to maintain and further develop strong rapport with division heads from both Hotel and Marine departments., 2. Responsible for leading a team of empowered individuals who will strive to deliver focused and extraordinary customer service, taking ownership for efficiently reacting to guest requests. Maintain a detailed knowledge of all key performance indicators, guest ratings and comments to establish a culture throughout the Guest Services team for complete ownership of the guest experience., 3. Effectively balances operational needs between the Financial and Guest Services Divisions through synergetic communication of guest issues to optimize positive guest comments and ratings of the overall Guest Services operation., 4. Effectively manages all group business onboard ensuring the Group Coordinator has all the necessary skills, training, tools, information and support to enable consistent delivery of services and products., 5. Assigns duties and responsibilities to team members. Observes and evaluates team members through open and honest feedback to ensure high quality standards are met., 6. Comprehensive knowledge of Customs and Immigration policies and procedures. The Guest Services Manager is the driving force to ensure maximum compliance with all internal requirements and external authorities as it relates to guest immigration and clearance

Data & Systems Coordinator – Up-to £40,000 – Hybrid – London We are on the hunt for a talented and driven Data & Systems Coordinator to join one of our key clients in London, they’re a world leading provider of International Trade data for Steel, Metals, Ores, Fuels, and Chemicals. You’ll be joining a growing team of passionate professionals driving forward accessibility to important market data for private and public entities across the globe. Specifically, within this role you’ll be working with the bespoke in-house online Trade Enquiry System Platform which provides accurate and up-to-date data providing detailed insights of trade flows and broader industry trends globally. This information is vitally important to the operation of the world economy and serves as an indicator supporting strategic decision making across the economy. This is a Hybrid role working on-site twice per-week and working from home three days per week. Role Responsibilities: • Improve the accessibility and usability of data within the Trade Enquiry System (TES), • Regularly update and manage the content stored within the TES with a view to improving data quality and accuracy wherever possible, • Oversee the active development of the customer facing interface for the TES as well as monitoring the user experience of the system interface, • Assess and interpret market trends and the offerings of competitors in order to drive forward continuous improvement of our product and service offerings, • Produce high quality reports and analysis for both internal and external stakeholders across a variety of businesses and entities, • Support the development of Market Research presentations, providing clear, data-driven insights to assist in the lead generation process for the Sales Team, • Undertake in-depth analysis of large datasets to support and influence strategic decision making across the business and identify opportunities for business growth, • Maintain confidentiality of company data Required Skills and Experience: • Advanced Microsoft Excel skills, including extensive use of formulae, pivot tables, data analysis tools, and data visualisation, • Proficiency in Microsoft PowerPoint with the ability to create clear and engaging presentations in support of our Market Analyst, • A talent for interpreting large data sets and conveying insights in a clear and concise manner, • An ability to present findings and analysis of datasets defining problems, results, and actionable insights, • Experience using Power BI or similar data visualisation tools such as Tableau or Looker and the ability to produce interactive dashboards would be highly desirable but not a necessity

Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges. All industries face unique shipping and logistics challenges, our goal is to provide our clients with customized supply chain solutions tailored to address their individual requirements. The Operations Coordinator will be responsible quoting, routing, rating, monitoring and coordinating international shipments (air/ocean import/export) from pick-up through to delivery. This is a Night Shift 1900-0700 4 on 4 off. Essential Job Functions • Deals directly with clients, customs and agents to ensure the quickest and best movement of cargo throughout the world., • Prepares documents necessary to complete export, import and customs clearance process, • Track and trace cargo as necessary to insure proper movement and delivery., • Proper and correct billing and cost information populated in TMF for accurate invoicing and job costing, • Communicate with customers regarding disposition of Freight (i.e. tracking & tracing, routing & dispatching, and rate quotations)., • Communicate & correspond with other Company branches and agents for customer satisfaction, and ensure excellent service execution., • Seek the most profitable mode of shipment yet meet customer’s requirement for the movement of freight., • KPI adherence – DNI / LNR / Cost accuracy / ROTP, • Ensure Compliance in line with company standers., • Other Duties as assigned. Physical Duties & Requirements • Talking, hearing and using hands to operate a computer keyboard, mouse and other computer components, • Sitting for extended periods of time, • Walking within the warehouse and inspecting freight Other Skills & Abilities • Must possess strong working knowledge of all rules, regulations, governance and documentation preparations, as it pertains to both Imports and Exports., • Must have strong verbal and written communication skills., • The ability to work in a fast-paced environment., • Strong organizational skills are required, due to the high volume and demands of the position., • Strong knowledge of Microsoft word and excel., • Other duties as assigned. Experience required: • 4 years related experience., • 3 years industry experience preferred. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Production Planning Coordinator Salary dependent on experience Hours of work: 39.75 hours per week (Mon-Thu 08:00-16:45 and Fri 08:00-15:15) Permanent, Full-time Based on-site in Ilford. We are seeking a versatile and enthusiastic Production Planning Coordinator to join a dynamic team. This role ensures that manufacturing operations align effectively with customer demands through the creation and management of efficient production schedules for both standard and custom products. Job purpose: Production Planning Coordinator You will coordinate the planning of varied production runs, from repeat orders to bespoke customer requirements. A key focus will be optimising the use of existing components and materials to manufacture new parts cost-effectively whilst maintaining high-quality standards. Responsibilities: Production Planning Coordinator • Design and implement detailed production schedules for both standard and custom products to meet customer demands whilst optimising efficiency and cost-effectiveness, • Revise production schedules when required due to design changes, material shortages, or operational interruptions, • Coordinate with procurement teams to ensure timely availability of raw materials and components, • Collaborate effectively with sales and product development teams to forecast future production requirements, • Analyse production specifications and plant capacity to determine optimal resource requirements for varied product mixes, • Monitor inventory levels of raw materials, work-in-progress, and finished goods, with particular attention to component reusability, • Compile and analyse production data to support continuous improvement initiatives and cost optimisation, • Manage and administer the in-house system for incoming and outgoing orders, • Maintain accurate records and documentation to support operational transparency, • Identify and drive improvements in production planning processes and procedures Skills / Experience: Production Planning Coordinator • 2-5 years of experience in manufacturing pr production environments, preferably in job-shop or custom manufacturing operations, • Proven experience in production planning, scheduling, or supply chain coordination with exposure to varied product requirements, • Understanding of manufacturing processes for precision components, preferably within regulated or high-quality industries, • Experience with production planning software and ERP/MRP systems, • Excel Skills, and data analysis functions along with a strong knowledge of Microsoft office packages, • Competency in database management and reporting systems, • Familiarity with inventory management principles and practices, • Analytical excellence, • Attention to detail, • Strong communication, • Organised excellence, • Problem-solving focus, • Adaptability The Package: Production Planning Coordinator • Competitive salary package, • Early Friday finish (15:15) supporting excellent work life balance, • 22 days annual leave plus bank holidays, • Company pension scheme with employer contributions, • Option to join comprehensive health insurance plan after 6 months of service, • Professional development opportunities and training support, • Stable, family owned company environment with international reach, • Opportunity to work with cutting edge equipment in the manufacture of precision optical accessories and spectrophotometer cells, • Scope to grow within the role and drive process improvements

Administrative Coordinator - Salary £28,000 to £29,000 plus bonus - Location - Kentish Town Hours 9-6pm - Monday to Friday with the opportunity to work from home one day a week. Are you a motivated, organised and energetic multi-tasker with experience in merchandising? Would you like to work for a fun and friendly promotional merchandise company who supply to numerous businesses across the UK? If yes, then I’ve got the perfect role for you. They are looking for a motivated, organised, and energetic multi-tasker to join them as their Sales Coordinator. You will be supporting the Account Director and be a part of a team of 6. In the role of Sales Coordinator, you will provide vital all-round support to the Account Manager and team of Sales Account Managers. The role involves PA duties, general administration and order confirmations. Assist with sourcing products and producing artwork for the in-house design team. Updating the database and sourcing new ethical suppliers. This is a rare opportunity to develop a wide range of customer service skills to the highest level. The ideal candidate will be admin focused, ideally have sales admin experience or merchandising. Confidence with excellent customer service skills a must! Thank you for your interest in the above position. Whilst we’d love to get back to everyone who applies to our roles, we are a small team so will only be in touch if your application is successful. In the meantime, you can view our other permanent and temporary vacancies here on the website and we wish you all the best in your job search ~ Bis Recruit

Permanent Vacancy – Account Coordinator (German) Location: Watford, WD18 (Hybrid) Duration: Permanent Salary: from £28,000 to £30,000 Hours: Monday to Friday, 8am-4pm The position will build and maintain strong client relationships by serving as the lead point of contact for dedicated customers. Main duties: • Serve as lead point of contact for clients, answering questions, addressing concerns, finding solutions, communicating updates, and handling transactional sales opportunities, • Build and maintain strong, long-lasting relationships with clients, and proactively address client retention and growth, • Monitor service, equipment, and consumable contracts to ensure execution of Terms & Conditions, including profitability approved by the business, • Evaluate the customer’s current service plan and provide recommendations based on the client’s needs and suite of products, • Monitor clients recurring revenue trends while driving efficiencies through the entire ordering process and educating and driving use usage of Partner Place, • Partner and understand internal departments, processes, and stakeholders. This includes, but not limited to, Service, Invoicing, Implementation, Contracts, Incident Handling, Engineering, and Credit and Collections, • Collaborate with Sales team to identify upsell opportunities, and referrals while keeping customers satisfied and engaged with the current product portfolio, • Assess client needs and find creative solutions to assist and manage challenging customers’ requests and escalation Criteria: • Fluent to a business proficiency, both written and spoken, in German, • Experience in customer services or a client coordination role, • It would be highly advantageous if candidates had additional language skills in either Spanish, Italian, French, Polish, Hebrew or Dutch but this is not essential The company offers 33 days’ holiday including bank holidays, free eye tests, opportunities for internal progression and other additional benefits including hybrid working. Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.

Wise May are looking for a proactive Workplace Manager with a background in managing front of house operations, planning events and travel management to join a global reinsurance group. As a Workplace Supervisor you will be responsible for overseeing all tasks within the facilities function to include coordinating daily office operations to ensure all visitors, staff and stakeholders receive exceptional customer service, event planning for internal workplace events and client events and travel management. This is a full time, 12 month Fixed Term Contract which will start mid October. The role is office based and the hours are 9am-5pm. Workplace Manager duties and responsibilities: This role oversees all administrative tasks that sit within the facilities function, coordinating smooth daily office operations, ensuring all office management procedures are adhered to and managing both the front of house team and overseeing hospitality. Office Management • Responsible for smooth front-desk operations, managing staffing levels, procedures and day-to-day supervision., • Provide cover for front-desk when required due to team last minute absence & holiday., • Ensure appropriate support is offered for internal and external meetings with the front of house team completing all related tasks., • Support with management of our external catering & hospitality contract including regularly reviewing our current offering., • Ensure all office areas, including reception, café, kitchens are fully prepared for opening each day and are regularly restocked throughout the day., • Conduct regular floor walks and checks to ensure all internal spaces - including meeting rooms, lobbies, and terrace - remain clean, tidy, and well-presented, escalating issues as necessary to Technical Coordinator or Senior Workplace Manager., • Provide first-line support for basic AV and video conferencing issues in meeting rooms and office areas, escalating to the Technical Coordinator or Senior Workplace Manager when required., • Maintain awareness of and support compliance with relevant health and safety legislation and workplace policies., • Manage day-to-day relationships with cleaning, plant maintenance, and catering service providers., • Monitor service levels and ensure vendors meet agreed SLAs and KPIs., • Coordinate regular reviews with vendors to address performance, resolve issues, and implement improvements., • Liaise with vendors for any ad hoc or event-specific needs, including deep cleans, catering for meetings, or seasonal plant updates. Event Planning & Execution • Act as the first point of contact for internal workplace events, client events, and large-scale meetings, ensuring seamless coordination of facilities and services., • Maintain an office-wide calendar of national and cultural events and plan for these., • Coordinate event bookings, including hospitality and catering requirements. Administrative & Operational Tasks • Act as the key contact for the firm’s Travel Management Supplier, handling policy queries and travel booking support., • Track travel feedback from branches and assist with managing requests., • Approve supplier invoices through the finance system, ensuring timely processing., • Draft and send office-wide communications and updates., • Oversee vendor contracts for cleaning, catering, and plant services, maintaining expected service standards., • Monitor and replenish office supplies, ensuring regular inventory checks. Workplace Manager key skills and experience required: • Prior experience in a office management or facilities management role., • Previous use of facilities or office management systems., • Strong organisational and multitasking skills within a fast-paced office environment., • Basic financial admin experience (e.g., raising purchase orders, processing invoices)., • Strong communication, organisation and time management skills., • Proven skills in multitasking and managing competing priorities effectively., • Focused on building and maintaining a positive team culture and developing cross-functional relationships., • Knowledge of Business Continuity Planning an advantage or willingness to learn., • IOSH Managing Safely Qualification and First Aid/ Fire Warden Certification is desirable., • The ability to actively develop and enable the team, acting as a role model and mentor. Benefits include: • Pension scheme, • Private medical insurance, • Life assurance, • Season ticket loan, • The option to buy or sell up to 5 days of annual leave each year, • Annual discretionary bonus, • Wellness allowance

About Fenton & Our Vision Fenton is a London-based direct-to-consumer fine jewellery company founded in 2019. We create only the best modern heirlooms that will stand the test of time, keeping your love stories alive for generations to come. Fenton’s mission is to revolutionize the +5bn European fine jewellery sector through transparency, accountability and honesty. Our clients are at the heart of everything we do (just check our 500+ 5* Trustpilot reviews!), and we offer them the ability to customise their jewellery on our website, with each coloured gemstone or Solar Diamond responsibly-sourced from a network of exceptional dealers in countries with highly-regulated mining standards. Our team is based between London and India, allowing us the best of both worlds in all aspects of what we do. In 2021, Fenton was the 3rd fine jewellery company awarded B Corp Status, and the only one operating at meaningful scale. To find out more about what this means for Fenton, have a look at our B Corp Promise. About the role and what you will be doing: Fenton is seeking a Client Adviser and Aftercare Coordinator to join our team. The Concierge team is at the heart of what we do at Fenton, is completely customer-centric and dedicated to providing the best-in-class service and experience. The successful individual will be focused in operations and customer service including sales and aftercare,, and the role day to day will involve managing customer enquiries and supporting the operations team with dispatches, workshop runs, and inventory management. The individual should be enthusiastic about providing the best in class customer service and a passion for jewellery highly desirable. This role will face new challenges on a weekly basis, and is a great opportunity to learn the inside of a retail business from the ground up as it touches different parts of the business. We value proactivity and bigger-picture thinking - no task is too small and the successful candidate will roll up their sleeves to prove their can-do attitude on a daily basis, contributing ideas and energy to the Fenton ‘shop floor’. Key responsibilities will include: • Responding to all customer inquiries with a Fenton style approach, using a mix of emails, phone calls, whatsapp, etc., • Helping manage the post-purchase journey with the customer regarding our Aftercare policy, working closely with them to advise on how to best wear and protect their jewellery, and supporting our operations team with managing repairs with our UK workshop., • Visiting our local workshops to manage the in and out flow of customer repairs., • Supporting with customer dispatches, inventory management and packaging supply., • Working to further the day-to-day and long term needs of the business. No project is too big or too small for you to handle, you are able to get your hands dirty and jump into execution., • Hosting in person and virtual client appointments. What we’re looking for: • 1-3 years of work experience in sales or retail (jewellery experience desirable)., • An understanding of Fenton with a passion for what we stand for as a brand., • Strong proficiency in written and spoken English., • Ability to multitask effectively and remain calm under pressure., • Comfortable with a digital first work culture and tools such as Facebook, Instagram, Whatsapp, Excel, Word and Powerpoint., • The right attitude! You are eager to learn and grow, you want to develop your skills at Fenton and see it as an important stepping stone in your career., • Enthusiasm. Everything can be learnt if you approach it in the right way., • Working days: 5 days per week Monday - Sunday (rota based). Weekends required 3 out of 4 weeks as a general rule with time off during the week in lieu of weekends., • Work authorisation in the UK required. As a company, we are striving to create a team that is diverse, digital-first and loves to take on new challenges at a fast pace! Benefits • Working in a fast growing and exciting start-up in Central London with plenty of opportunities to learn, develop, and grow both personally and professionally., • A competitive annual salary, • 25 days holiday per year, • Private health insurance and mandatory pension contributions, • Comprehensive career growth trajectory with clear milestones to reach each step, • Employee discounts on Fenton jewellery and a manicure allowance!, • A modern office space in Bond Street with a great culture, • Bagel Wednesdays, • Company drinks, activities, and outings, • A social, intelligent, and highly driven team supporting you Application Next Steps: Please apply with a CV and Cover Letter to Find out more about Fenton on instagram @fentonandco and . Or read more here: Fenton in The Times, Fenton in Courier & Fenton in The Telegraph. Fenton do not discriminate on the basis of race, religion, colour, gender, sexual orientation, age, marital status, or disability status.

Job Title: Complex Complaints Coordinator Location: Harrow Civic Hub, Forward Drive, Harrow, HA3 8NT Employer: Pertemps Recruitment Partnership (on behalf of the London Borough of Harrow) Contract Type: Temporary – Initially for 3 months, with potential for extension Working Hours: Monday to Friday, 36 hours per week Work Arrangement: Office-based Pertemps Recruitment Partnership is currently recruiting a dedicated and detail-focused Complex Complaints Coordinator to join the Housing team at the London Borough of Harrow. This temporary role offers a competitive hourly pay rate of £19.62 – £21.23 (PAYE), along with access to high-quality training, strong opportunities for career progression, and 21 days of annual leave (excluding bank holidays). Key Responsibilities: • Take the lead in coordinating complex and/or multi-issue complaints and cases, collaborating with colleagues across housing services and, where necessary, other council departments, in line with relevant policies and legal frameworks., • Chair meetings and case reviews involving complex or cross-service complaints., • Carry out on-site visits to homes and estates when appropriate., • Ensure effective management and timely responses to Housing Ombudsman cases, meeting all statutory and policy-related requirements., • Oversee and respond to Local Government & Social Care Ombudsman cases within required timeframes and ensure full compliance with any directives., • Promote compliance with the standards set by both the Housing Ombudsman and the Local Government & Social Care Ombudsman., • Foster a culture of customer service excellence and continuous improvement in complaints handling across the team., • Identify, recommend, and implement innovative complaint resolution methods Candidate Requirements: • Knowledge of social housing and/or local government frameworks., • Understanding of statutory obligations set by the Housing Ombudsman., • Familiarity with the requirements of the Local Government & Social Care Ombudsman., • Proven experience handling and resolving complex or multi-faceted complaints, preferably within a housing or public service context., • Strong communication skills across various formats and tailored for different audiences. About us: For almost 60 years, Pertemps Recruitment Partnership have been the market leader in providing permanent and temporary staffing solutions and we are one of the most established players within the recruitment industry. The Sunday Times has listed us as one of the Best 100 Companies to work for 14 years running. We are not a big scary faceless company, quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be accredited 'investor in people' which is reflected across our business in length of service and career progression of our employees. London Borough of Harrow is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting

Our client - an independent company providing medical services to the private HealthCare sector and the NHS are recruiting for a new role as a Bookings Coordinator. As the Bookings Coordinator you will be directly responsible for delivering an excellent customer service to patients, consultants, sec

Freight Forwarding customer service Coordinator required for a National Logistics company. As well as this role, our Logistics Recruitment team has a wide range of other roles across th.

Customer Service Coordinator required in Chesterfield £25,000-£27,000 Full time, Permanent, working Mon-Fri, 8am-4pm Are you confident speaking with fleet managers, workshop engineers, and vehicle technicians? Do you enjoy getting stuck into the detail, working in a fast-paced, reactive environme