Customer service coordinator jobs in United Kingdom - Page 2

Job Title: Head Food Runner / Pass Location: Gilgamesh Restaurant Job Type: Full-time/Part-time About Gilgamesh Restaurant: Gilgamesh Restaurant is a vibrant and dynamic dining destination renowned for its exceptional service and exquisite cuisine. We are committed to delivering an unforgettable dining experience that combines a rich culinary tradition with modern innovation. As a member of our team, you will be part of a passionate group dedicated to hospitality excellence. Job Summary: We are seeking a highly motivated and efficient Head Runner to lead our food pass and join our team at Gilgamesh Restaurant. The Head Runner plays a crucial role in ensuring that our guests receive their meals promptly and in perfect condition. This position requires excellent communication skills, attention to detail, and the ability to work in a fast-paced environment. The ideal candidate will be a team player with a strong commitment to delivering outstanding service. Key Responsibilities: - Lead the pass and be responsible for team of runners - Efficiently and accurately deliver food orders from the kitchen to guests in the dining area. - Ensure that all dishes are presented according to restaurant standards before they reach the guest. - Assist servers with table setup, clearing dishes, and maintaining a clean and organized dining area. - Communicate effectively with kitchen and waitstaff to coordinate and prioritize orders. - Assist with any special requests or dietary needs of guests as directed by the server or kitchen staff. - Refill beverages and condiments as needed and ensure guests have everything they need to enjoy their meal. - Maintain a high level of knowledge about the menu, including daily specials and any changes, to answer guest inquiries. - Monitor and manage the flow of service to ensure a seamless dining experience for all guests. - Follow all safety and sanitation guidelines to ensure a clean and safe working environment. - Collaborate with team members to provide support during peak service times and special events. Qualifications: - Previous experience in a food service or hospitality role is preferred but not required. - Strong organizational skills and the ability to multitask in a high-pressure environment. - Excellent communication skills with a friendly and professional demeanor. - Ability to work in a team-oriented environment and contribute to a positive workplace culture. - Flexibility to work evenings, weekends, and holidays as needed. - Physical stamina to stand, walk, and carry trays for extended periods. - A commitment to providing outstanding customer service. Benefits: - Competitive hourly wage plus tips. - Opportunities for growth and advancement within the restaurant. - Employee discounts on meals. - A supportive and inclusive work environment. How to Apply: If you are passionate about food and hospitality and eager to contribute to an exceptional dining experience, we invite you to apply for the Food Runner position at Gilgamesh Restaurant. Please submit your resume and a brief cover letter highlighting your relevant experience and availability. Gilgamesh Restaurant is an equal-opportunity employer and values diversity in our team. We encourage all qualified individuals to apply.

Hi all, I need receptionist for a busy restaurant in London Bridge. The Restaurant Receptionist will be responsible for greeting and seating guests, managing reservations, and ensuring excellent customer service at the front desk. Additional duties include answering phone calls, handling inquiries, and maintaining reservation logs. The role requires strong communication skills and the ability to multitask in a fast-paced environment. Key Responsibilities: Greet and seat guests, manage walk-ins and reservations Handle customer inquiries via phone and email Coordinate with the kitchen and service staff for smooth table turnover Maintain a clean and organized reception area Weekend Work: Work at the head office over the weekend to manage and process online and phone reservations for multiple restaurant branches. Skills: Strong communication and organizational skills

Job Offer: Floor Supervisor for Shisha Lounge at Onyx Restaurant Position: Floor Supervisor – Shisha Lounge Location: Onyx Restaurant Employment Type: Full-Time About Us: Onyx Restaurant is an upscale dining destination known for its unique fusion of exquisite cuisine, vibrant ambiance, and exceptional customer service. We pride ourselves on creating memorable dining experiences, and our Shisha Lounge is an integral part of that. To maintain and elevate the high standards of service in our lounge, we are looking for a passionate and experienced Floor Supervisor to join our team. Job Overview: As the Floor Supervisor for the Shisha Lounge, you will play a key role in ensuring smooth operations, delivering outstanding customer service, and maintaining a lively, welcoming atmosphere. You will manage the day-to-day activities, supervise the lounge staff, and oversee customer interactions, ensuring that our guests enjoy their time at the Shisha Lounge to the fullest. Key Responsibilities: - Supervise and coordinate the activities of the Shisha Lounge floor staff, ensuring exceptional service at all times. - Oversee the preparation and serving of shisha, ensuring quality control and guest satisfaction. - Manage lounge reservations and seating arrangements to optimize flow and capacity. - Train, mentor, and motivate staff to maintain high service standards and promote teamwork. - Monitor customer feedback, addressing any concerns or complaints promptly and professionally. - Ensure the lounge adheres to health, safety, and cleanliness regulations. - Assist in managing inventory of shisha supplies and lounge equipment, coordinating with the procurement team as needed. - Support management in planning and executing events or promotions in the Shisha Lounge. - Maintain a strong presence on the lounge floor, leading by example with a customer-focused attitude. Requirements: - Proven experience in a supervisory role in hospitality, preferably within a Shisha Lounge or similar setting. - Strong understanding of shisha preparation, flavors, and customer preferences. - Excellent leadership, communication, and problem-solving skills. - Ability to work in a fast-paced environment, maintaining composure under pressure. - A keen eye for detail and a commitment to delivering top-quality guest experiences. - Flexibility to work evenings, weekends, and holidays as needed. Benefits: - Competitive salary with performance-based incentives. - Opportunities for growth and career development within the company. - Staff discounts on food and beverages. - A dynamic and vibrant working environment. We look forward to welcoming you to the Onyx Restaurant family!

Location: Fulham, West London Employment Type: Full-Time / Part-Time About Us: Join our dynamic team at Naana, where we prioritize exceptional guest experiences and well-being. We are seeking a motivated Beauty Assistant who is passionate about wellness and customer service. With comprehensive training provided, this is an excellent opportunity to grow your career in a supportive and rewarding environment. Key Responsibilities: •  Provide a range of high-quality therapies to clients   •  Create a warm and welcoming atmosphere for all guests   •  Coordinate guest experiences from booking to treatment, ensuring satisfaction   •  Maintain a clean, organized, and relaxing environment   •  Assist in product promotions and guest service inquiries   •  Collaborate with team members to enhance the overall guest experience What We Offer: •  Full training provided, no previous experience required   •  Competitive salary with commission opportunities   •  Free uniform and product samples   •  Paid day off on your birthday   •  Flexible rota to support work-life balance   •  Many additional benefits and perks   •  Opportunity for career growth and development Requirements: •  Strong communication and interpersonal skills   •  Passion for health and wellness   •  Enthusiastic about delivering excellent guest service   •  Flexible to work shifts, including weekends   •  A trial shift is required as part of the application process Apply Today: If you’re passionate about helping others and want to be part of a positive and energetic team, we’d love to hear from you! Full-time and part-time positions are available.

Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city, making this exhilarating sport safe, fun, and accessible for everyone. Whether you're seeking an adrenaline-packed day with friends or a lively evening with colleagues, Clays is the perfect spot for unforgettable, fun-filled experiences. JOIN US IN BIRMINGHAM As we expand locally and globally, we’re excited to announce our newest venue in Birmingham—our most thrilling location yet! This is your opportunity to help shape the future of Clays in one of the UK’s most vibrant cities. We're bringing the energy, excitement, and signature Clays experience to Birmingham, and we need passionate individuals to join us on this exciting journey. Careers at Clays are loaded with possibilities. We’re dedicated to not only growing our brand but also investing in the growth of our team. From top-notch training through Clayers Academy, to ample opportunities for personal development, we offer a vibrant workplace where independent thinkers come together to craft unforgettable experiences for our guests. We’ve been named one of the UK’s Best Workplaces in Retail, Hospitality & Leisure for 2024 by Great Place To Work UK! We’re all about creating a workplace filled with integrity, fun, and teamwork. But don’t just take our word for it—here's what our Clayers have to say: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” If you’re looking for a role where you can grow and be part of a dynamic, fun-loving team, join us as we make history—one shot at a time! CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Is it safe? For our team, our guests, the business, and our partners. AMAZING EXPERIENCE - Are we delivering an amazing experience? We bring fun, thrill, wonder, and joy, aiming to surprise, delight, and exceed expectations. LASTING - Is it lasting? We strive to make a positive, sustainable impact on our world, our team, our guests, and our industry. We aim to create strong impressions and lasting memories, constantly evolving to offer something new. SUMMARY OF POSITION What's the Gig, you ask? Clays floor teams are collaborative, consisting of a group of highly skilled individuals who are heavily cross trained. Here at Clays, we offer a unique experience and therefore, have a unique role and requirements, this is where our Shoot Captains come in. Our Shoot Captains are the soul of our competitive socialising experience. You will bring the Clays experience to life for our guests. We are looking for exuberant individuals with big personalities who always bring fun and positive energy to our atmosphere. You will run a section of our gaming pegs and control the guests entire journey for multiple groups throughout the operation. Previous hosting and serving experience will really help you in this role. You will be expected to introduce the game, set guests up on the system and get them started. Show them how to use our Food & Beverage kiosks and support them with placing food and drinks orders. Moreover, you will ensure that they are looked after with our 12 steps of service, covering every stage of their experience. You will understand our bookings system and learn how to manage the entire bookings journey and you will actively engage in serving duties, coordinating with the bar and kitchen to ensure timely delivery of food and beverages to all tables in your designated section. Additionally, you will be responsible for ensuring that service is efficiently provided to all gaming pegs in your section. You will be a critical piece of the front of house team, always looking for opportunities to enhance the guest experience, giving hints, tips and recommendations, driving peoples competitive spirit and helping them engage with the game. As a Shoot Captain, you should be able to develop a rapport with the guest throughout their entire experience. You will ensure guests leave with a smile, remembering your name, and eagerly anticipating their next visit. DUTIES & RESPONSIBILITIES - Your role will include but may not be limited to the following responsibilities; - You will be highly competent with our booking system - On occasion you may run the reception and bookings for the service - You will support the events team with group reservations - You will be crucial to the smooth success of our corporate events - Handle face to face customer enquiries as well as telephone and email queries in a polite, professional manner. - When running a section of gaming pegs you will be required to deliver the full 12 steps of the game and Food & Beverage service. - You will serve food and beverage in a professional manner, ensuring a high level of customer service - Able to flex your skills across our multiple front of house roles SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES - Host or hospitality reception / bookings management preferred but not essential - Previous food and beverage service experience, restaurant or bar - Always looking for opportunities to improve your knowledge and abilities - Passionate about hospitality and creating amazing experiences - A keen eye for detail with excellent written and verbal communication skills - Ability to build lasting relationships with colleagues and clients - Honest with strong moral principles - Take initiative, can solve problems calmly and work well under pressure - Someone who really enjoys interacting with people - Love and engage with incredible food and beverage WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £11.70 per hour as well as weekly Tronc service charge distribution. Other great benefits include: - Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service. - Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family. - Paid Breaks: We value your time and ensure you’re compensated for your breaks. - Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP. - Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays. - Celebration Day: An additional paid day off each year to celebrate something meaningful to you. - Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service. - Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme. - Volunteer Day: A paid day off annually to give back to your local community. - Birthday Gift: Choose a special gift to celebrate your birthday. - Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you. - Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme. - Hospitality Discounts: Access exclusive discounts via Hospitality Rewards. - Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.

Job Title: Receptionist Location: West London Salary: £31,500 per annum We are seeking a professional and friendly Receptionist to join our client’s team in West London. This role is essential for creating a positive first impression and providing excellent customer service to both clients and visitors. Key Responsibilities: - Front Desk Management: Greet visitors and clients warmly, ensuring a professional and welcoming atmosphere at the reception area. - Phone Handling: Answer incoming calls, direct them to the appropriate personnel, and take messages as needed while maintaining a high level of professionalism. - Appointment Coordination: Manage the scheduling of appointments and meetings, ensuring that all relevant parties are informed and prepared. - Administrative Support: Provide general administrative support, including filing, data entry, and maintaining office supplies, to ensure the smooth operation of the office. - Visitor Management: Maintain a visitor log and ensure compliance with security protocols, including issuing visitor badges and directing guests appropriately. - Communication: Liaise effectively with internal teams and external contacts to facilitate smooth communication and coordination. - Office Maintenance: Help maintain a clean and organized reception area, ensuring that it reflects the company’s standards and values. Key Requirements: - Proven experience as a receptionist or in a similar administrative role - Excellent verbal and written communication skills - Strong organisational and multitasking abilities - Proficiency in Microsoft Office Suite and familiarity with office equipment - A professional and friendly demeanor, with a customer-focused approach - Ability to work independently as well as part of a team - Strong attention to detail and problem-solving skills Benefits: - Competitive salary of £31,500 per annum - Opportunity to work in a dynamic and supportive environment - Career development and training opportunities - Access to employee benefits and perks If you are a motivated individual with a passion for providing exceptional customer service and administrative support, we encourage you to apply for this exciting opportunity!

We are seeking a young and dedicated Bar Manager to oversee our restaurant’s bar operations. The ideal candidate will have a strong attitude to learn and have passion for providing exceptional customer service. As the Bar Manager, you will be responsible for ensuring the smooth operation of the bar, supervising staff, and maintaining high standards of quality and cleanliness. You will be provided full support and on job training, however you have to possess a strong passion to learn fast. Duties: - Manage and supervise all aspects of the bar operations, including staff scheduling, inventory management, and customer service. - Train and develop bar staff to ensure they provide excellent service and adhere to company policies and procedures. - Create and maintain a positive work environment, fostering teamwork and collaboration among staff members. - Oversee the preparation of beverages, ensuring consistency and quality. - Monitor inventory levels and order supplies as needed to maintain adequate stock. - Handle customer complaints or issues in a professional and timely manner. - Maintain cleanliness and organisation of the bar area, including equipment maintenance and regular cleaning schedules. - Collaborate with kitchen staff to coordinate food and beverage service for special events or promotions. - Experience: - Previous experience is not essential as you will have to be provided full training and support. - Excellent leadership skills with the ability to motivate and inspire a team. - Knowledge of food preparation techniques is a plus. - Familiarity with hotel or restaurant operations is preferred. - Skills: - Having Good Communication skills - Hold a valid Bar liscence.

Location: Fulham, West London Employment Type: Full-Time / Part-Time About Us: Join our dynamic team at Naana, where we prioritize exceptional guest experiences and well-being. We are seeking a motivated Beauty Therapist / Guest Experience Coordinator who is passionate about wellness and customer service. With comprehensive training provided, this is an excellent opportunity to grow your career in a supportive and rewarding environment. Key Responsibilities: •  Provide a range of high-quality massage therapies to clients   •  Create a warm and welcoming atmosphere for all guests   •  Coordinate guest experiences from booking to treatment, ensuring satisfaction   •  Maintain a clean, organized, and relaxing environment   •  Assist in product promotions and guest service inquiries   •  Collaborate with team members to enhance the overall guest experience What We Offer: •  Full training provided, no previous experience required   •  Competitive salary with commission opportunities   •  Free uniform and product samples   •  Paid day off on your birthday   •  Flexible rota to support work-life balance   •  Many additional benefits and perks   •  Opportunity for career growth and development Requirements: •  Strong communication and interpersonal skills   •  Passion for health and wellness   •  Enthusiastic about delivering excellent guest service   •  Flexible to work shifts, including weekends   •  A trial shift is required as part of the application process Apply Today: If you’re passionate about helping others and want to be part of a positive and energetic team, we’d love to hear from you! Full-time and part-time positions are available.

Location: Fulham, West London Employment Type: Full-Time / Part-Time About Us: Join our dynamic team at Naana, where we prioritize exceptional guest experiences and well-being. We are seeking a motivated Guest Experience Coordinator who is passionate about wellness and customer service. With comprehensive training provided, this is an excellent opportunity to grow your career in a supportive and rewarding environment. Key Responsibilities: •  Provide a range of high-quality therapies to clients   •  Create a warm and welcoming atmosphere for all guests   •  Coordinate guest experiences from booking to treatment, ensuring satisfaction   •  Maintain a clean, organized, and relaxing environment   •  Assist in product promotions and guest service inquiries   •  Collaborate with team members to enhance the overall guest experience What We Offer: •  Full training provided, no previous experience required   •  Competitive salary with commission opportunities   •  Free uniform and product samples   •  Paid day off on your birthday   •  Flexible rota to support work-life balance   •  Many additional benefits and perks   •  Opportunity for career growth and development Requirements: •  Strong communication and interpersonal skills   •  Passion for health and wellness   •  Enthusiastic about delivering excellent guest service   •  Flexible to work shifts, including weekends   •  A trial shift is required as part of the application process Apply Today: If you’re passionate about helping others and want to be part of a positive and energetic team, we’d love to hear from you! Full-time and part-time positions are available.

Bar Manager Organisation Name : Job Description / Responsibilities: • Ensure that customers receive high-quality drinks such as cocktails and coffees. • Manage a team of bar staff and ensure that customer service meets our restaurant standards. • Handling customer feedback and offering complimentary drinks for consumer complaints. • Coordinate and participate in promotional events. • Ensure that drinks are served on time specially during busy periods. • Recruit and train bar staff. • Monitor bar stocks and approve orders for suppliers. • Oversee the overall operation of the bar and ensure bar areas are kept clean. • Asist restaurant manager with daily operation. Job Type: Permanent Working Hours: Full-time (35 hours per week or more) Salary : £29,000 - £39,000 Visa/Sponsorship : Available

Location: Fulham, West London Employment Type: Full-Time / Part-Time About Us: Join our dynamic team at Naana, where we prioritize exceptional guest experiences and well-being. We are seeking a motivated Massage Therapist / Guest Experience Coordinator who is passionate about wellness and customer service. With comprehensive training provided, this is an excellent opportunity to grow your career in a supportive and rewarding environment. Key Responsibilities: •  Provide a range of high-quality massage therapies to clients   •  Create a warm and welcoming atmosphere for all guests   •  Coordinate guest experiences from booking to treatment, ensuring satisfaction   •  Maintain a clean, organized, and relaxing environment   •  Assist in product promotions and guest service inquiries   •  Collaborate with team members to enhance the overall guest experience What We Offer: •  Full training provided, no previous experience required   •  Competitive salary with commission opportunities   •  Free uniform and product samples   •  Paid day off on your birthday   •  Flexible rota to support work-life balance   •  Many additional benefits and perks   •  Opportunity for career growth and development Requirements: •  Strong communication and interpersonal skills   •  Passion for health and wellness   •  Enthusiastic about delivering excellent guest service   •  Flexible to work shifts, including weekends   •  A trial shift is required as part of the application process Apply Today: If you’re passionate about helping others and want to be part of a positive and energetic team, we’d love to hear from you! Full-time and part-time positions are available.

Yaki Ya! is looking for an Assistant Manager to oversee operations at two of its branches located in London. The Assistant Manager will be responsible for ensuring the smooth running of both restaurants, including managing staff, maintaining high levels of customer satisfaction, and achieving financial targets. Key responsibilities include: 1. Supervising and coordinating daily restaurant operations. 2. Training and managing staff to deliver excellent customer service. 3. Ensuring compliance with health and safety regulations. 4. Monitoring inventory levels and ordering supplies as needed. 5. Developing and implementing strategies to increase sales and profitability. 6. Resolving customer complaints and ensuring a positive dining experience. 7. Collaborating with the General Manager to set and achieve business goals. 8. Conducting regular performance evaluations of staff members. 9. Managing budgets, analyzing financial reports, and implementing cost-control measures. 10. Upholding Yaki Ya!'s brand standards and maintaining a clean and organized environment. 11. The ideal candidate should have previous restaurant management experience, strong leadership skills, and a passion for delivering exceptional dining experiences. A background in hospitality or a related field is preferred.

Job Title: Head Barista Location: 215 Hackney, N16 0LH Job Type: Full-time, Permanent Salary: 12ph to 12.50ph based on experience About Us: 215 Hackney Café is a vibrant and welcoming spot located in the heart of Hackney, offering expertly crafted speciality coffee, delicious middle eastern brunch, and a great atmosphere. We're passionate about creating a community space where people can enjoy the perfect brew, and we're looking for a dedicated and skilled Head Barista to join our team. Job Overview: As the Head Barista, you will lead the café’s coffee operations, ensuring the highest standards of coffee quality and customer service. You will be responsible for managing the day-to-day operations of the coffee bar, training and developing the barista team, and maintaining a consistent and exceptional experience for our customers. This role requires a hands-on leader who is passionate about coffee, skilled in creating various coffee-based drinks, and committed to fostering a positive and energetic environment. Key Responsibilities: - Lead the coffee operations, including preparation and presentation of high-quality espresso-based drinks. - Ensure consistent delivery of excellent coffee by monitoring quality control and maintaining all equipment. - Provide training and development to the barista team, ensuring they are skilled in latte art, coffee brewing techniques, and customer service. - Oversee daily operations of the café’s coffee bar, including stock control, ordering supplies, and maintaining cleanliness and organisation. - Deliver outstanding customer service, engaging with customers to create a welcoming and positive experience. - Work closely with the café manager to coordinate shifts, staff rotas, and ensure smooth café operations. - Keep up to date with coffee trends, methods, and equipment to continuously enhance the café’s offerings. - Maintain a positive, collaborative, and motivating atmosphere among the staff. Requirements: - Minimum of 2 years’ experience as a barista, with at least 1 year in a leadership or senior role. - Strong knowledge of coffee beans, brewing methods, and equipment maintenance. - Exceptional skills in espresso preparation, milk texturing, and latte art. - Excellent leadership and communication skills, with the ability to train and motivate a team. - Passion for customer service, with a friendly and engaging personality. - Ability to work in a fast-paced environment and handle pressure during busy periods. - Flexibility to work early mornings, weekends, and public holidays. What We Offer: - Competitive salary based on experience. - Opportunities for growth and development within the café. - A vibrant and supportive work environment. - Free coffee and staff discounts on food and drinks. How to Apply: If you’re passionate about coffee, have strong leadership skills, and are excited to be part of a dynamic team at 215 Hackney Café, we’d love to hear from you! Please send your CV and a brief cover letter explaining why you’d be a great fit for the role. We look forward to meeting our new Head Barista!

Massage Therapist / Guest Experience Coordinator Location: Naana Holistic, Fulham, West London. Employment Type: Full-Time / Part-Time About Naana Holistic: At Naana Holistic, we are dedicated to promoting healing and everyday beauty care through our handcrafted, plant-based products made in small batches in the UK. Our beauty and health studio is a sanctuary for those seeking balance, rejuvenation, and natural beauty. We are currently seeking a Massage Therapist / Guest Experience Coordinator to join our team immediately. Full training will be provided, so no prior experience is necessary. Key Responsibilities: • Provide a range of holistic massage therapies that support relaxation and healing • Deliver a personalized, welcoming experience for every guest • Manage guest bookings and ensure smooth, professional service throughout their visit • Promote and assist with product recommendations from our organic, plant-based skincare range • Maintain a clean, calm, and inviting studio environment • Work collaboratively with our team to enhance the overall guest experience What We Offer: • Comprehensive training in holistic massage and beauty care • Competitive salary with commission opportunities on treatments and product sales • Free uniform and product samples from our organic skincare line • Paid day off on your birthday • Flexible rota to support work-life balance • Full-time and part-time positions available • Opportunities for growth within our wellness-focused company • Immediate start required Requirements: • Passion for holistic health, wellness, and natural beauty • Strong communication and customer service skills • Positive, friendly attitude with a genuine desire to help others • Flexibility to work shifts, including weekends • Must be available to start immediately • A trial shift is required as part of the application process Apply Today: If you’re ready to start immediately and excited to be part of a team dedicated to natural, plant-based beauty and holistic well-being, we’d love to hear from you! Apply now and join Naana Holistic in providing exceptional care and service to our guests.

We are seeking an experienced Barista that will support Front of House and work alongside our Operations Manager to ensure best quality and service. Duty to oversee the day-to-day operations of our hospitality establishment. The ideal candidate will have a strong background in hospitality and the willingness to understand and grow with the brand. An interest in Health and Wellness is a bonus due to nature of business and brand ethos. Responsibilities:- Manage and coordinate all operational activities within the establishment- Supervise Front of House staff and operations- Ensure compliance with health and safety regulations- Implement and maintain high standards of service and quality control. Handle customer inquiries and complaints promptly and professionally Assist with understanding par levels and weekly/ monthly orders. Qualifications:- Previous experience in barista, hospitality, and restaurant operations- Proven track record in supervising and leading teams- Strong leadership skills with the ability to motivate and inspire staff- Excellent organisational and problem-solving abilities- Knowledge of food safety processes and quality standards- Ability to work under pressure in a fast-paced environment- Effective communication skills to liaise with staff, customers, and suppliers- A passion for delivering exceptional customer service

Description At KFC, everyone gets a seat at our table. We feed our people’s potential – to be their best selves, make a difference and have fun. Join us, and together, we can be part of something truly extraordinary. Bringing it to the role: Our Restaurant General Managers (RGM) bring a wealth of experience from diverse sectors such as supermarkets, pubs, high street retailers, and banks. What unites them is their leadership that prioritises empowering their teams. As an RGM, you'll have the autonomy to operate your restaurant as if it were your own, focusing on enhancing performance in four crucial areas: People, Customers, Sales, and Profit. By fostering a culture of excellence, you'll cultivate and coach a highly efficient team that consistently provides a dependable and outstanding experience for customers, while also driving business expansion. And when times get tough, they roll up their sleeves and get stuck in, supporting their team where they can. Your role will involve: Leading on day-to-day operations, including food preparation, inventory management, and ensuring a clean and welcoming environment for our customers. Honing essential managerial skills, such as scheduling, team coordination, and effective communication, to lead a motivated and efficient team. Providing exceptional customer service and ensuring customer satisfaction through prompt problem-solving and a friendly demeanour. Collaborating with colleagues and other managers to maintain high-quality standards and uphold our brand's reputation. Embracing a continuous learning mindset, taking feedback constructively, and applying it to improve your skills and performance. Be Original. It’s not just what you do at KFC. It’s the way you do it. Unapologetically you, undeniably original. You’ll work with colleagues who all bring their originality to the table, who bring energy, spirit and sizzle to the restaurant floor and make every shift high flyin’ and high fryin’. We take your ambition seriously; you’ll be treated with respect and supported in everything you do as you roll up your sleeves and bring finger lickin’ good chicken to our customers. And whatever your journey looks like, we’ll help you get there. From flexible schedules to cross-training and the chance to earn qualifications, we got you. There are all kinds of opportunities at KFC. Who we are. Take one man with a big idea, add 11 herbs and spices, grit, ambition, and buckets of heart – you’ve got KFC. Since 1952, we’ve been bringing finger lickin’ good chicken to the world. But without our people, The Originals, none of it would be possible. Everyone at KFC is different. Unique. It’s what makes us special. We’ll always be original. And we welcome you join us; to bring it. Your energy, grit, spirit, and story. Ready to apply? If you are ready to bring your passion, skills, and dedication to KFC, we encourage you to apply now. We look forward to welcoming you to our team and embarking on this extraordinary journey together. Bring it. Neurodiverse? Our accessibility toolbar can support you when you apply. UNITED BY THE BUCKET At KFC, we’re all about flavour. That perfect blend of herbs and spices that makes everything so finger lickin’ good. But our blend over bland approach doesn’t just apply to our chicken. We value, support, and celebrate all the things that make our KFCers authentic and original. Because whatever your flavour – your ability, age, background, ethnicity, gender, religion, or sexual orientation - we’re all united by the bucket. If you need reasonable adjustment as part of your application or interview process, don’t hesitate to let us know.

Position: Host/Hostess Location: Louche Soho, 5 Greek Street, London W1D 4DD Reports to: Venue Manager Employment Type: Full-time/Part-time About Louche Soho Louche Soho is a dynamic and lively bar in the heart of London’s Soho, renowned for its live music, stylish décor, and vibrant atmosphere. We are seeking a personable and organized Host/Hostess to be the welcoming face of our venue, ensuring guests have an unforgettable experience from the moment they arrive. Job Overview As the Host/Hostess, you will be the first point of contact for our guests, responsible for greeting them warmly, managing reservations, scanning IDs for entry, and coordinating seating arrangements to optimize the flow of service. You will work closely with the bar and floor staff to ensure all guests are seated comfortably and receive exceptional service. Key Responsibilities Greeting Guests: Warmly welcome guests as they arrive, check reservations, and manage the seating plan to ensure a smooth flow throughout the venue. ID Scanning: Scan guests’ IDs as required, ensuring compliance with licensing regulations. Verify age and provide wristbands or appropriate markings for entry after 9 pm. Managing Reservations: Handle phone calls, emails, and online bookings for reservations. Keep track of the reservation schedule and communicate with the bar and management team to ensure guest needs are met. Seating Coordination: Efficiently organize seating for guests, ensuring all areas are optimally filled while maintaining an enjoyable atmosphere. Adjust seating plans based on guest flow and reservation timing. Customer Service: Address guest inquiries, concerns, and special requests in a professional and friendly manner. Maintain a calm and organized demeanor during busy periods. Assisting with Event Guests: For special events, manage guest lists and coordinate with security or event planners to ensure smooth entry and seating. Communication: Maintain clear communication with bartenders, servers, and managers to ensure timely service and respond to guest needs quickly. Venue Atmosphere: Help maintain the ambiance by ensuring the front-of-house areas are tidy, and the seating layout remains organized. Requirements Experience: Previous experience as a host/hostess in a bar, restaurant, or hospitality environment is preferred but not essential. Skills: Excellent interpersonal and communication skills, organizational abilities, and the capacity to multitask in a fast-paced environment. Appearance: Maintain a professional, well-groomed appearance that reflects the high standards of Louche Soho. Customer-Oriented: A friendly, approachable demeanor with a passion for delivering outstanding customer service. Tech-Savvy: Basic knowledge of ID scanning devices and the ability to operate them efficiently. Training will be provided. Team Player: Ability to work collaboratively with the bar, floor staff, and management to ensure seamless operations. Benefits Competitive hourly wage Opportunity to work in a vibrant and exciting venue Staff discounts on food and drinks Training and opportunities for career advancement

Job description We are looking for a passionate, experienced, Assistant coffee shop supervisor. You will be passionate about hospitality and customer services. You will be fully flexible with your hours, a hands on, driven, energetic leader. You will have experience in a similar, busy coffee shop/cafe environment. You will oversee daily operations of the shop, ensuring smooth and efficient workflow. You will manage a team of employees, providing guidance, training, and support. You will coordinate and schedule staff shifts to ensure adequate coverage. You will monitor inventory levels and place orders for supplies as needed. You will maintain cleanliness and organization of the shop. You will ensure compliance with food safety and sanitation regulations. You will work with suppliers to maintain quality standards. You will handle customer inquiries, complaints, and feedback in a professional manner You will Implement strategies to increase sales and improve customer satisfaction Experience - 2-3 years Previous experience in a similar coffee shop environment - Strong knowledge of food production and preparation techniques - Familiarity with coffee and preferably tea - Excellent team management and leadership skills - Ability to prioritize tasks and manage time effectively - Knowledge of food safety regulations and best practices - Strong communication and interpersonal skills Job Type: Full-time

· Safety of team and equipment/assets at all times. Collaborate with a team to ensure the safe and efficient delivery of aircraft services, while fostering a welcoming atmosphere for customers, crew and guests. ensuring efficient and accurate communication through various methods to accomplish operational tasks. Operate / drive / stage ground service equipment, including ground power units, tugs, vehicles, stairs, and floor cleaning equipment, to maintain the Jetex London hangar. Be trained in Manoeuvring Area and Air Traffic Control (ATC) procedures to tow aircraft to and from various facilities on the airfield. Chock and cone aircraft in line with Jetex SOP’s and safety guidelines. Provide Opportunities to support Training at Jetex London. Professional and friendly customer service while exhibiting a positive and helpful attitude, consideration and courtesy to everyone at all times. Accurately input and record parking histories and services performed for customer aircraft. Complete Daily GSE and Vehicle checks. Abide by Biggin Hill Airport emergency response procedures when/if critical events occur. Recommend improvements to Jetex standards, administrative procedures, facilities, methods, and practices to relevant management. Hazard/Safety awareness related to work area and other equipment’. Ensure a high degree of customer service, attentiveness, speed, and control error rates, whilst maintaining consistency in services. Assist in maintenance and safe usage of all ramp equipment airside. Full PPE when on airside. • Required to wear and maintain professional uniform. • Follow safety regulations, company policies, and guidelines from Jetex/London Airports. • Wing walking and marshalling to ensure safe services. • Check aircraft compartments/doors to avoid any damage when loading and offloading. • Load/offload baggage/cargo from aircraft/cart/vehicle in a safe manner using the proper lifting techniques. • Follow the instructions of the Equipment Operator/Ramp Manager and Duty Officers/Coordinator. · Provide aircraft services as requested by management or customers, including lavatory servicing, ground power, potable water, parking assistance, marshalling, catering delivery, and towing. • Knowledge of all equipment and be able to use /identify suitable tow bars. • Provide assistance for Pushback/tow operation. • Constantly checking on FOD and clearing as required. • Read tags and segregate loads based on information received either from supervisor/tags. • Handling/sorting of tools, materials, equipment and supplies. • Staging, driving and operating technical equipment (if licensed) when instructed by supervisors. • Any other duties assigned by Line Manager.

SHIFT MANAGER JOB DESCRIPTION We are looking for a proactive and results-driven Shift Manager to join our leadership team. As a Shift Manager, you will be trained to perform all the responsibilities of a Team Member while also managing the daily operations of the restaurant in the absence of the Store Manager. You will play a critical role in ensuring the smooth operation of the restaurant by maintaining company standards in areas such as product preparation, customer service, team management, and financial accountability. If you are an enthusiastic leader with a passion for service, this role offers great opportunities for growth and development. Key Responsibilities: - Team Leadership: Oversee daily restaurant operations, guiding and directing Team Members to ensure a seamless workflow. - Employee Supervision: Train, motivate, and coach Team Members to perform at their best. Assist in the onboarding and development of new staff. - Shift Management: Coordinate team schedules, manage shift changes, and handle employee breaks while ensuring the restaurant runs smoothly. - Operational Excellence: Execute all Team Member tasks when needed, including food preparation (grill, fry station, beverages), order accuracy, cleaning, and customer-facing services. - Customer Experience: Maintain a high standard of fast, accurate service, ensuring every customer has a positive experience and all food meets company standards. - Inventor; Ordering: Assist the Store Manager in managing inventory levels, placing orders, and ensuring supplies are adequate for daily operations. - Store Maintenance: Ensure the restaurant is clean, organised, and maintained according to health and safety regulations. - Reporting; Accountability: Complete shift summary reports, track performance, and contribute to financial responsibilities such as cash handling and deposits. - Recruitment Support: Help the Store Manager with hiring tasks, including recruiting, interviewing, and selecting qualified candidates. What We’re Looking For: - Proven leadership and team management experience. - Excellent problem-solving and communication skills. - Strong multitasking abilities, especially in a fast-paced environment. - Passion for providing excellent customer service. - Attention to detail in maintaining high standards of cleanliness and food quality. - Ability to stay calm and organised during peak hours

We are seeking a skilled Restaurant Manager to oversee our dining establishment. The ideal candidate will be responsible for managing daily operations, ensuring excellent customer service, and maximising profitability. ## Duties - Supervise and lead the restaurant team to deliver exceptional service - Coordinate with the kitchen staff to ensure timely food production and delivery - Manage inventory levels and order supplies as needed - Implement and maintain high standards of cleanliness and food safety - Develop and execute marketing strategies to attract customers - Handle customer inquiries and resolve any issues promptly - Train new employees on restaurant policies and procedures ## Qualifications - Previous experience in team management within the hospitality industry - Knowledge of restaurant operations including bartending, cooking, and food production - Strong leadership skills with the ability to motivate staff - Understanding of food safety regulations - Experience in a hotel or restaurant setting is advantageous

Retail Supervisor : Premium Retail London, Kensington £29,258 As Supervisor you will be responsible for both assisting in the training, development and management of the small team + providing excellent customer service, maximising sales opportunities and assisting with the general running of the store. Retail Supervisor MUST HAVE’S: · Have worked as a retail supervisor for an established brand here in the UK. · Passion for customer service, with the ability to build quick customer relationships. Retail Supervisor Duties: · Oversee daily operations of the retail store, ensuring smooth and efficient functioning · Provide guidance and support to retail staff, including training and development · Monitor inventory levels and coordinate with suppliers for replenishment · Maintain visual merchandising standards to enhance the store's appearance · Handle customer enquiries, complaints, and escalations in a professional manner · Ensure compliance with company policies and procedures · Assist in creating work schedules and managing employee time-off requests · Conduct regular performance evaluations for retail staff · Collaborate with management to develop strategies for increasing sales and improving customer satisfaction If you are a motivated individual with a passion for retail and leadership, we invite you to join our team as a Retail Supervisor. In this role, you will have the opportunity to oversee daily operations, mentor staff, and contribute to the success of our store. We offer competitive compensation and benefits packages. To apply, please submit your cv. We look forward to reviewing your application. If this sounds like the perfect role for you, please apply now! Please note, that due to the number of applications we receive, we can only reply to shortlisted applicants. IMPORTANT :we are not accepting telephone call enquiries). Apply though here only. Keywords: Retail Supervisor Retail Supervisor

The Restaurant Floor Manager is responsible for overseeing the daily operations of the restaurant floor, ensuring exceptional service delivery, and managing the front-of-house staff. This role focuses on creating a positive dining experience for guests while maintaining high standards of service, cleanliness, and operational efficiency. 1. Staff Management:   - Supervise and coordinate the activities of waitstaff, hosts/hostesses, and bartenders.   - Train, mentor, and develop front-of-house staff to deliver outstanding customer service.   - Schedule shifts and manage staff rotas to ensure proper coverage during peak dining hours. 2. Customer Service:   - Greet guests, manage reservations, and ensure timely seating and service.   - Address customer inquiries, complaints, and concerns promptly and professionally.   - Monitor dining experience and solicit feedback to enhance customer satisfaction. 3. Operational Oversight:   - Ensure the restaurant floor is clean, organized, and properly set up for service.   - Collaborate with the kitchen staff to ensure timely food preparation and service.   - Monitor food and beverage quality, presentation, and portion control. 4. Sales and Financial Management:   - Assist in achieving sales targets and managing operational costs.   - Monitor and report on daily sales and performance metrics to management.   - Handle cash and credit transactions, ensuring accuracy at the point of sale. 5. Health and Safety Compliance:   - Ensure compliance with health and safety regulations, food safety standards, and alcohol licensing laws.   - Implement and maintain cleaning and sanitation protocols for the restaurant. 6. Event Coordination:   - Assist with planning and executing special events, private parties, and catering services.   - Work with management to develop promotional activities and menu specials. Qualifications: - Previous experience in a restaurant management or supervisory role. - Strong leadership and team management skills. - Excellent communication and customer service abilities. - Ability to work in a fast-paced environment and handle high-pressure situations. - Knowledge of food and beverage service, health and safety regulations, and POS systems.