Customer service coordinator jobs in United Kingdom - Page 2

We are currently looking for a Tech Savvy Coordinator to join a private family office in Knightsbridge. This is mainly an office based role and is working Monday to Friday. This is a closed knit boutique environment and offers a positive working culture. The ideal candidate will have great customer service skills and have IT skills which include to fix any tech issues; Wi-Fi printers, setting up new devices, computer reboots right down to the Sky TV. This role will start as soon and possible and will pay up to 40k. The role • Dealing with public and staff enquiries and feedback, • Liaising with clients to understand their needs and report on progress, • Assisting technical managers to create and share work plans and timelines, • Managing technical project documentation, • Carrying out administrative tasks, • Preparing presentations and project updates, • Reviewing project costs and forecasts.

HEAT NETWORK COORDINATOR • Rendall & Rittner • £Competitive, • Hybrid • 12 Month FTC ROLE OVERVIEW We are looking for a Heat Network Coordinator to support the effective delivery, management and compliance of heat network services across our residential portfolio. Working closely with the Heat Network Manager, you’ll play a key role in ensuring communal and district heating systems operate efficiently, safely and in line with current and emerging UK regulation. This is an excellent opportunity to build specialist expertise in a growing and highly regulated area, while contributing to the organisation’s readiness for future Ofgem-led compliance and unlocking commercial opportunities within heat networks. ROLE EXPECTATIONS This is a varied and evolving role requiring strong organisation, attention to detail and the ability to work across operational, technical and regulatory areas. You’ll support day-to-day network performance, manage data and documentation, coordinate stakeholders and contribute to compliance readiness. You’ll need to be comfortable working with both technical and non-technical information, ensuring accuracy, consistency and clear communication at all times. WHAT SUCCESS LOOKS LIKE You’ll be successful in this role if: • Heat network systems across the portfolio are well monitored, efficient and compliant, • Regulatory requirements are understood, tracked and proactively implemented, • Data, records and reporting are accurate, structured and reliable, • Contractors and stakeholders are effectively coordinated, • Clients and residents receive clear, timely and professional support HOW YOU’LL SPEND MOST OF YOUR TIME Most weeks, you’ll be: • Supporting the day-to-day management of communal and district heat networks, • Monitoring system performance, energy usage and efficiency, • Coordinating with clients, contractors and technical consultants, • Supporting metering, billing and data collection processes, • Maintaining records including asset registers, compliance and technical documentation, • Assisting with regulatory compliance and preparation for future Ofgem requirements, • Collecting and analysing performance data and supporting reporting, • Coordinating maintenance, upgrades and remedial works, • Supporting procurement and contractor management processes, • Assisting with resident and client queries, communications and complaints, • Supporting audits, inspections and regulatory reviews You’ll work from home, with occasional travel to residential developments visits as required, trusted to manage your time and priorities effectively. There is a requirement within during the probationary period for weekly attendance to the London office. WHO THIS ROLE IS FOR This role suits someone who: • Is highly organised with strong administrative capability, • Has an interest in energy, sustainability or building services, • Can interpret technical or regulatory information with confidence, • Enjoys working with data and improving performance, • Communicates clearly with a wide range of stakeholders, • Takes pride in accuracy, compliance and continuous improvement EXPERIENCE THAT HELPS • Experience in property management, utilities, energy or building services, • Understanding of communal or district heat networks, • Knowledge of UK heat network regulation (desirable), • Experience managing data, compliance or technical records, • Experience working with contractors or service providers, • Proficiency in Microsoft Office Qualifications (desirable): • Degree or qualification in energy, engineering, building services, sustainability or property WHAT WE OFFER • Competitive salary, aligned to experience, • Discretionary bonus, • Home-based working with portfolio travel, • 25 days holiday plus bank holidays, • Private medical insurance, life assurance and enhanced family leave, • Fully funded training and professional development, • Paid sabbaticals as a loyalty reward, • Pension scheme and employee assistance programme, • Discounts across travel, retail, fitness and entertainment ABOUT RENDALL & RITTNER Rendall & Rittner is one of the UK’s most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo. We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year. HOW WE HIRE • Initial conversation with our talent team, • Interview focused on experience, judgement and approach We aim to complete the process within two to three weeks and communicate clearly throughout. INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.

Our client is a law firm whose clients range from start-up companies to major corporations and include multinational brands and rights owners, early stage venture capital funds, investment companies & hedge funds and entrepreneurs. They specialise in corporate, commercial, employment, family, finance, intellectual property, litigation, private wealth, property and tax law. They are seeking an experienced Cashier Manager to join our busy Finance Department. This is a senior-level role within the firm, requiring a highly skilled individual with a proven background in legal cashiering, leadership, and compliance. • Oversee and review daily bank reconciliations prepared by the Client Cashier and Accounts Payable Coordinator., • Processing standing orders, direct debits, bill receipts (including credit card receipts and cheques) daily., • Managing bank transfers and CHAPS payments., • Release client and office account payments., • Run daily system balance reports. Resolve any discrepancies through troubleshooting, consulting the Finance Systems Analyst, or liaising directly with Aderant., • Manage the cashier’s inbox, delegating tasks as necessary, • Managing partner drawings and staff expense payments., • Run the monthly mass interest calculation, • Run month end processes ensuring the system balances, • Support the annual SRA audit process, • Oversee the operation of SAP Concur, including maintaining the system, adding or removing users, running reports, troubleshooting issues, and assisting the firm with expense-related queries., • Approve and release expenses at the final stage of the workflow., • Operate the Aderant AP and disbursement workflow. Review and ensure that invoices are correctly coded and approved., • Manage a custom-built workflow for IP, including submitting overseas invoices to a third party (Corpay) for rate booking (six-month periods)., • Processing disbursements from experts and barristers, reviewing rolling fee notes, and tracking unposted items., • Handling HMCTS and Land Registry payments., • Ensuring compliance with Solicitors Accounts Rules (SAR) and firm policies., • Preparing and submitting quarterly VAT returns to HM Customs and Excise., • Monitoring and clearing residual client account balances regularly., • Maintaining the breach log, documenting any breaches after consultation with the firm’s Compliance Officer for Finance and Administration (COFA)., • Providing training and guidance to junior members of the finance team., • Conduct performance reviews and appraisals for team members, • Supervising and delegating work appropriately to ensure deadlines are met and processes are followed. Candidate Profile • Minimum of five years’ legal cashiering experience within a law firm., • In-depth knowledge of the Solicitors Accounts Rules (SAR)and compliance requirements., • Broad understanding of both client and office account cashiering., • Strong leadership and supervisory skills, with the ability to inspire and guide team members., • Excellent communication skills, with the ability to liaise effectively at all levels, both internally and externally., • Strong customer service skills when dealing with internal clients and external suppliers., • Exceptional attention to detail and accuracy, particularly when reconciling accounts., • Advanced numerical and analytical skills, with the ability to problem-solve and reconcile complex financial data., • Strong organisational skills with the ability to prioritise and manage multiple tasks efficiently., • A flexible and proactive attitude, demonstrating the ability to work under pressure and meet deadlines., • Technologically adept, with the ability to quickly learn and adapt to new systems and software. Important Notice It is Career Legal’s policy, as a matter of courtesy, to respond to all applications within three working days. However, because of the volume of applications, we are sometimes unable to respond to individual candidates. If we have not contacted you within three working days your application has been unsuccessful, and your details have not been retained. Please apply for any other position that you may see in the future. Thank you. Career Legal is a Recruitment Agency and is advertising this permanent vacancy on behalf of one of its clients.

Quality and Engagement Manager required for one of the largest care providers in the UK.\n\nWorking at Feltham TW14, Extra Care Scheme / Supported Living Accommodation\n\n£32,305 + Benefits\n\nIf you don't have specific Quality Management experience, it may suit an experienced Care Coordinator or Deputy Care Manager or similar.\n\nYou will be responsible for conducting timely audits of service delivery, monitoring progress against improvement plans, and working closely with the Branch Managers to ensure actions are followed through and successful outcomes are achieved.\n\nIn addition, you’ll support the branch teams by delivering aspects of operational training, mentoring staff, and providing guidance on care delivery and the effective use of systems. This role is ideal for someone with a strong understanding of compliance and quality standards in social care, and a passion for supporting others to deliver excellent service.\n\n Quality Assurance & Compliance: Conduct regular audits and governance reviews to identify risks, ensure regulatory compliance, and support the implementation of improvement plans. Provide training, mentoring, and practical support to branch teams to enhance service quality and achieve high compliance levels.\n\n Customer Engagement: Act as the main point of contact for customer concerns and feedback, including Voice of the Customer reviews. Analyse feedback data, collaborate with the Branch Manager on improvements, and maintain a visible presence within the Extra Care Scheme to ensure ongoing customer satisfaction.\n\n Operational Support & Mentorship: Support care professionals and branch staff through training and mentoring on care delivery, reporting systems, and policy implementation. Assist with investigations, contribute to change management initiatives, and provide hands-on support during service challenges or crisis situations.\n\nRequires:\n\n Strong knowledge of the social care sector, including regulatory and clinical requirements in community settings.\n\n Confident user of Microsoft Office (especially Excel) and digital compliance/reporting tools.\n\n Excellent organisational, time management, and communication skills.\n\n Collaborative team player with a proactive, adaptable, and solution-focused mindset.\n\n Committed to high standards of customer care and aligned with company values.\n\n * Experience in social/community care is essential; quality/compliance experience.\n\nAPPLY NOW!\n\nPS Recruits are acting as an employment agency in relation to this vacancy. Unfortunately, due to the volume of response, only successfully shortlisted candidates will be contacted. By applying to this role your personal details will be submitted to PS Recruits. You can request our privacy statement at any time.\n\nKeywords: home care manager / home care management / homecare manager / domiciliary care manager / care services manager / homecare branch manager / care manager /branch manager homecare / registered manager / registered home care manager /registered domiciliary manager / branch manager / registered manager domiciliary care / deputy care manager /assistant manager – home care / deputy manager domiciliary care / assistant manager homecare / extra care scheme / extra care scheme manager / extra care registered manager / supported living manager / registered manager / deputy manager / deputy care manager / care coordinator / care co-ordinator / assisted living / supported living / extra care / extra care scheme / quality and engagement manager / CQCs / audits / compliance manager

Contract length: 12 months Role Type: Field-Based (Car required) Client: Pharmaceuticals My client is seeking a skilled Laboratory Support Coordinator (Field Service Engineer) to support NHS pathology services, ensuring optimal performance of critical lab systems. We have over 40 contractors at this client, so I know them very well. The role will be field based, travelling around London. This person would be primarily looking after the blood sciences instruments within the biochemistry department. As a Laboratory Support Coordinator Applications you will undertake a variety of user support functions including: • installation and support on our systems, • customer training, • troubleshooting, sales and customer support, • software modifications and product maintenance, • assistance with tender responses and product demonstrations Requirements: • You need to possess a thorough understanding of the IVD industry and have experience in implementing best in class laboratory practices either from a hospital laboratory or at similar diagnostics solution providers. You will have the ability to provide effective support for pathology laboratory solutions and excel in the art of troubleshooting., • Experience with Cobas 8000 and Cobas chemistry analyzers, • Biochemistry/Chemistry focus (not immunology) Please apply on Linkedin.

Field Service Manager: Are you looking to build a career within a Global Company with opportunities for growth and development? Do you want to join a company that is making a difference? Office Location: Unit 3, segro industrial park, Consul Ave, Rainham RM13 8HY and Field Based around London About Us: We, the Mitsubishi Electric Group, will contribute to the realisation of a vibrant and sustainable society through continuous technological innovation and ceaseless creativity, as a leader in the manufacture and sales of Mechanical and electronic equipment used in Energy and Electric Systems, Industrial Automation, Information and Communication Systems, Electronic Devices, and Home Appliances. Role summary: The Service Field Manager is responsible for leading and developing a team of Service Engineers and a Service Coordinator to deliver exceptional service operations within their designated area. The role ensures profitable contract delivery, optimised field performance, and outstanding customer satisfaction. This position will oversee planned maintenance, reactive repairs, and health & safety compliance while continuously driving improvements in team performance, operational efficiency, and customer relationships. Experience Required: • NVQ in Lift Maintenance/Technical preferred (Level 3 or 4), • Extensive understanding of all aspects of the maintenance business, • Proven leadership and decision-making capabilities Skills/Responsibilities: • Lead and manage all field service activities within the designated region, ensuring timely and quality delivery of PPM, call-outs, and repairs., • Act as the primary operational contact for service clients, ensuring professional handling of requests and proactive communication of job status., • Continuously assess and improve service delivery processes, identifying opportunities for increased efficiency and customer satisfaction., • Manage team performance, including training, appraisals, and development planning, to ensure capability and motivation align with business goals. In return for your commitment, we will offer you some fantastic benefits: • Generous annual leave allowance - 25 days per year, plus bank holidays increasing by one day with each year of service until 27 days per year, • Pension, • Life Assurance, • Private Medical, Dental Insurance and a Cash Plan Scheme – Single cover funded by Mitsubishi, • Access to Mitsubishi’s very own discount platform, • Colleague Referral Scheme, • Holiday Buy, • Long Service Awards, • Cycle to Work Scheme, • Sports & Social Club (Recent events such as theatre trips, Ascot, Paintball, The Darts), • Employee Assistance Programme including additional services Eldercare & Best Doctors Equality and Diversity: As the business environment around Mitsubishi Electric Group is rapidly changing, providing a workplace where employees can work to their full potential regardless of gender or age is essential to business development.

Client Services Coordinator – Domiciliary Home Care Location: Office-based Hours: Monday to Friday, Office Hours (9:00am – 5:00pm) Employment Type: Full-time, Permanent Location - Twickenham TW1 / Sheen Office SW14 About the Role We are seeking a confident and organised Client Service Coordinator to join a busy domiciliary home care office team. You will be the first point of contact for clients, families, and care staff, ensuring smooth communication and high-quality service delivery across the branch. This role is ideal for someone who thrives in a fast-paced care environment and enjoys problem-solving, coordination, and supporting vulnerable people in the community. Key Responsibilities • Act as the first point of contact for incoming calls, enquiries, and service requests, • Maintain accurate client records and update care management systems, • Liaise with families, social workers, and healthcare professionals, • Support onboarding of new clients and service assessments, • Handle complaints and concerns professionally and in line with policies, • Ensure continuity of care by monitoring staff availability and coverage About You • Experience in domiciliary care, care coordination, or office administration (preferred), • Strong communication and customer service skills, • Excellent organisational and time management abilities, • Comfortable working in a fast-paced, reactive environment, • Good IT skills (care management systems desirable), • A compassionate and professional approach What We Offer • Monday to Friday office hours – no weekend working, • Supportive and friendly team environment, • Training and development opportunities, • Career progression within home care services, • 28-29k How to Apply Please send your CV and a short covering note outlining your experience in care or coordination roles.

Our client, a specialist provider of equipment used to test electrical and cooling systems within data centres and industrial environments, is seeking a motivated and detail-oriented Project Manager to join their growing team. Reporting to the Country Manager, this is an excellent opportunity for someone currently working as a Project Coordinator, Operations Administrator, or Junior Project Manager who is ready to take the next step in their career. You do not need to be Prince2 qualified-however, a willingness to develop professionally and grow within project management is essential. You will play a key role in supporting and managing projects from initial planning through to completion, ensuring efficient delivery, strong internal coordination, and a high level of customer satisfaction. Key Responsibilities Pre-Project Phase Support Sales and site-based Project Managers in defining technical solutions Assist with project planning, including resource allocation (people, equipment, logistics) Contribute to budget preparation, supplier quotes, and subcontractor coordination Organise equipment deliveries and ensure accurate project setup within the ERP system Project Delivery Coordinate internal stakeholders (technicians, logistics, warehouse, etc.) to ensure smooth execution Monitor project budgets and track progress against targets Maintain accurate tracking of equipment at customer sites within systems Work closely with logistics teams to manage any project changes Raise invoices and support the Sales team in payment collection Manage subcontractor invoicing and payments Project Completion Support project reviews (Return on Experience) to drive continuous improvement Identify and report non-conformities or issues Assist in producing final financial reports for projects Continuous Improvement Contribute ideas to improve processes, systems, and service delivery Support the development of operational efficiencies across the business About You Experience in a project coordination, operations, or administrative role Strong organisational skills with the ability to manage multiple priorities Excellent communication and stakeholder coordination skills Comfortable working with systems/ERP tools and data Detail-oriented with a proactive, problem-solving mindset Keen to develop into a fully-fledged Project Manager Why Join? Hands-on exposure across the full project lifecycle Supportive and collaborative team environment Opportunity to work within a growing, specialised industry (data centres & industrial infrastructure) Hybrid working model for flexibility Please note that we will only contact those candidates that we assess as suitable for the positions we have currently available based on their experience, training, and skills. If we do not have anything suitable, we will not keep your CV for more than 30 days. As an equal opportunity employer, Bucks and Berks Recruitment is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply.

Large Housing Association seeks a Voids and Lettings Coordinator to elevate the standards in voids, allocations, and lettings processes across the entirety of their portfolio. Responsibilities: Oversee the voids, allocations, and lettings processes, ensuring strict adherence to legislative, regulatory, and contractual requirements. Respond promptly to lettings, allocations, and rehousing enquiries from customers, stakeholders, and colleagues, providing clear and transparent information. Collaborate with housing officers to arrange viewings, manage shortlists, and facilitate the overall letting process in a timely and compliant manner. Managing all lettings and transfers, by working collaboratively with customers and colleagues. Managing the allocations of homes in cases of priority/management transfers - ensuring cases are managed sensitively, in line with policy, and in collaboration with relevant internal and external stakeholders. Support the teams to complete tenancy changes (for example successions, assignments, discretionary tenancies, and mutual exchanges) ensuring best use of the homes. To respond to lettings, allocations and rehousing enquiries from customers, stakeholders, and colleagues, including MP/Councillor enquiries and questions or feedback about services. Minimise re-let times of available homes and work with others (e.g. renew) to review lets against urgent needs e.g. decants. Co-ordinate the completion of all required property processes and documents to allow efficient letting of the property, to include Gas Certificates, Electrical Performance Certificates, EPCs, post inspections, keys, offer letters, etc. Experience and skills: Experience across a range of housing functions such as lettings and allocations, housing options. Solid understanding of housing law and processes related to the allocation of social housing. Customer-focused approach, conducting functions in a sensitive, compliant, responsible, and transparent manner. Detail focused, with the ability to ensure strict compliance with general and scheme specific nomination agreements. Proven experience in delivering excellent customer service with strong interpersonal skills, adhering to best practices and achieving best value. Good working knowledge of appropriate housing, tenancy, property legislation, and industry best practices. £21.59 ph PAYE - £28.55 ph Umbrella

Location: London BarnesContract: Permanent, full timeSalary: CompetitiveThis is a fantastic opportunity for a Coordinator to join our thriving residential Lettings team based in Barnes. As Lettings Coordinator, you will be responsible for providing highly efficient administrative support to the team, undertaking a wide variety of tasks including invoicing, marketing administration, call handling, document preparation and maintaining accurate file systems.The successful candidate will join a friendly and collaborative team comprising a Partner, Negotiator, Property Manager and Assistants. This role offers an excellent opportunity for an experienced administrator to utilise and further develop their skills within the property sector while contributing to the team’s continued success.We offer a highly competitive salary package which includes a fantastic benefits package including a variety of flexible benefits allowing you to choose those that suit your personal circumstances including purchasing additional leave, health cash plans, cycle to work scheme and so on.Main Tasks• Answering the phone and directing calls as required• Dealing directly with clients / applicants looking to let or rent and answer any enquiries• Typing and organising reports where appropriate• Organising the marketing of the properties including arranging photographs and floor plans and EPCs, creating brochures, window cards and organising advertising• Arranging canvassing• Collating statistics• Progressing tenancy paperwork• Carrying out the occasional viewing for lettings when required• Organising contractors to attend to maintenance issued and informing landlords of costs or quotes where applicable• Any other reasonable duties that may be required from time to time• A large proportion of the day will be supporting property management with general tasks• Sending out utility letters and dealing with check in/check outs• Organising service charges for block management• Adding invoices to ReapitWhat Will It Take to Be Successful?We are seeking a candidate with proven administrative or office coordination experience within a residential lettings environment. You will have excellent customer service skills, strong written and verbal communication, and the ability to manage your time effectively.You will be a proactive and collaborative team player, able to work under pressure and meet deadlines. Strong IT skills are essential, including proficiency in Microsoft Word, Excel, PowerPoint and Outlook, along with confidence working with databases and relevant property software.You may have experience in the following: Lettings Coordinator, Lettings Administrator, Property Administrator, Property Coordinator, Residential Lettings Administrator, Estate Agency Administrator, Property Management Administrator, Lettings Assistant, Office Coordinator (Property), Reapit Administrator.REF-228 732

Quality andEngagement Manager required for one of the largest care providers in the UK. Working at Feltham TW14, Extra Care Scheme / Supported Living Accommodation £32,305 + Benefits If you don't have specific Quality Management experience, it may suit an experienced Care Coordinator or Deputy Care Manager or similar. You will be responsible for conducting timely audits of service delivery, monitoring progress against improvement plans, and working closely with the Branch Managers to ensure actions are followed through and successful outcomes are achieved. In addition, you’ll support the branch teams by delivering aspects of operational training, mentoring staff, and providing guidance on care delivery and the effective use of systems. This role is ideal for someone with a strong understanding of compliance and quality standards in social care, and a passion for supporting others to deliver excellent service. • Quality Assurance & Compliance: Conduct regular audits and governance reviews to identify risks, ensure regulatory compliance, and support the implementation of improvement plans. Provide training, mentoring, and practical support to branch teams to enhance service quality and achieve high compliance levels., • Customer Engagement: Act as the main point of contact for customer concerns and feedback, including Voice of the Customer reviews. Analyse feedback data, collaborate with the Branch Manager on improvements, and maintain a visible presence within the Extra Care Scheme to ensure ongoing customer satisfaction., • Operational Support & Mentorship: Support care professionals and branch staff through training and mentoring on care delivery, reporting systems, and policy implementation. Assist with investigations, contribute to change management initiatives, and provide hands-on support during service challenges or crisis situations. Requires: • Strong knowledge of the social care sector, including regulatory and clinical requirements in community settings., • Confident user of Microsoft Office (especially Excel) and digital compliance/reporting tools., • Excellent organisational, time management, and communication skills., • Collaborative team player with a proactive, adaptable, and solution-focused mindset., • Committed to high standards of customer care and aligned with company values., • Experience in social/community care is essential; quality/compliance experience. APPLY NOW! PS Recruits are acting as an employment agency in relation to this vacancy. Unfortunately, due to the volume of response, only successfully shortlisted candidates will be contacted. By applying to this role your personal details will be submitted to PS Recruits. You can request our privacy statement at any time. Keywords: home care manager / home care management / homecare manager / domiciliary care manager / care services manager / homecare branch manager / care manager /branch manager homecare / registered manager / registered home care manager /registered domiciliary manager / branch manager / registered manager domiciliary care / deputy care manager /assistant manager – home care / deputy manager domiciliary care / assistant manager homecare / extra care scheme / extra care scheme manager / extra care registered manager / supported living manager / registered manager / deputy manager / deputy care manager / care coordinator / care co-ordinator / assisted living / supported living / extra care / extra care scheme / quality and engagement manager / CQCs / audits / compliance manager

Exams Coordinator London £30,962 Working hours – Full time (35 hours per week). Standard working hours between 9am – 5pm. Working arrangements – London, hybrid homeworking (minimum 6 days a month in office). The Federation of Royal Colleges of Physicians based in the UK and with an international reach is a collaboration between the Royal College of Edinburgh, Royal College of Physicians and Glasgow and Royal College of Physicians. Collectively the colleges represent 50,000 physicians worldwide. For physicians in the UK and globally, the colleges provide an invaluable professional network, opportunities to share best practice and ongoing educational opportunities. The Federation develops and delivers services to support doctors at every stage of their careers, including: • Examinations (Membership of the Royal Colleges of Physicians of the UK – MRCP(UK), • Training (Joint Royal Colleges of Physicians Training Board – JRCPTB), • Continuing Professional Development (CPD) The Federation is looking for a Coordinator to join the Examinations team and support with the coordination and delivery of MRCP(UK) examinations. Key responsibilities • Lead the co-ordination of International PACES exams., • Coordinating various tasks within the examinations cycle (diet), ensuring tasks are performed accurately as per standard operating procedures and agreed timelines, assigning tasks to administrators where appropriate., • Coordinate scanning and results processing for International and UK PACES exams., • Manage the scheduling of all international exams – liaising with Federation Leads and suppliers to set exam calendars for future diets – confirmation of timeslots and capacity., • Lead on completing SOPs and ensuring they are reviewed regularly and fully up to date., • Track, monitor and report on exams related income, overseeing monthly reconciliation and support with the annual setting of budgets., • Prepare various management information reports, for both internal and external meetings, as necessary., • Lead on processing reasonable adjustment requests for International and UK PACES exams., • Lead on project work to meet the needs of the business (including development of business systems/ processes) and deliver on initiatives identified in the business planning process., • Support examination managers in identifying and mitigating risks, as per the risk register., • Deputise for the Exams Managers as required., • Other: Some packing and shipping exam materials might be a part of your role., • Any other duties as may be reasonably expected and which are commensurate with the level of the post, adhere and comply with the provisions of the RCP’s health and safety policy, undertake all duties and responsibilities in compliance with the rules and regulations encompassing equal opportunities. About you • Experience of coordinating and delivering exams or similar event management., • Experience of delivering strong customer service., • Experience of working in a busy team, delivering complex and high-stakes work., • Experience of building and developing relationships with a range of internal and external stakeholders at all levels., • Excellent written and verbal communication, tailored for audience and purpose., • Expertise of general office software and able to quickly become competent with specialist software used by Federation., • A high degree of accuracy and attention to detail in all work., • Accurate data entry and good attention to detail., • Interacts with staff and other professions with respect for difference and diversity., • Demonstrates flexibility and adapts to agreed changes and new ways of working positively, effectively and completely., • Able to prioritise and manage your workload according to importance and urgency and remains focused on routine tasks and understands why achievement is important., • Demonstrates an ability to work to deadlines and to agreed standard operating procedures. Closing date: 17 June 2026 Interviewing date: ongoing Please note, we will be reviewing applications as they are received. Interviews may be arranged, and the role may be filled before the advertised closing date. Early applications are therefore encouraged. The RCP positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity. The RCP is all about our people – our members, staff, volunteers and leaders. We educate, influence and collaborate to improve health and healthcare for everyone and know we can only do this by being inclusive, encouraging and celebrating diverse perspectives. Welcoming into our community people who represent the 21st-century medical workforce and the diverse population of patients we serve is a priority for us.

Customer Focus. Service Coordination. Operational Excellence. Are you an organised, client-focused service professional who thrives in a fast-paced engineering services environment? Liftec Express – a leading independent provider of lift and escalator maintenance, repair and modernisation services across the UK – is continuing to strengthen its service operations during an exciting phase of growth and performance improvement. We are now seeking a Service Manager Assistant to provide focused customer support while working closely with an allocated Service Manager responsible for a dedicated customer base, portfolio of units and team of engineers. This is a pivotal branch-based role where your communication skills, organisation and service mindset will directly support customer satisfaction and operational efficiency. The Role at a Glance: Service Manager Assistant Dartford, Onsite £30,000 - £32,000 Plus Extensive Benefits Package Core hours 40 per week: 08:00-17:00, with one hour for lunch. Reporting to: Service Delivery Manager Your Background: Service support / coordination experience within an engineering, construction or lift environment. Service Admin. Service Coordinator would be preferred however strong Service Support Experience in other industries would be considered Skills: Service Scheduling, client communication, service systems, strong organisational ability About Us: Liftec Express is a well-established and highly respected name in the UK lift and escalator services sector. Previously part of OTIS, the world’s leading manufacturer and service provider of elevators and escalators, the business is now privately owned by R-Capital and focused on operational excellence and customer service performance. This is an excellent opportunity to join a collaborative branch team and play a central role in supporting service delivery. Ready for your next challenge? Working alongside an allocated Service Manager, you will provide a focused Customer Support Service across a defined portfolio of customers, lift units and engineers. You will regularly update clients on outstanding matters, resolve queries efficiently and maintain friendly, professional communication at all times using the JED/CRM system and information provided by Service Engineers. You will assist with scheduling planned service visits, call-outs and repairs, ensuring appropriate resource allocation and smooth coordination of engineer activity. Acting as a primary contact for client enquiries, you will manage complaints, handle urgent repair requests and maintain strong working relationships with customers. You will support compliance by ensuring service activities align with company safety policies, health and safety regulations and maintenance standards. Accurate tracking of repairs, maintenance visits and reporting through service management systems and Microsoft Office tools will form a key part of your role. You will assist with engineer rotas, training coordination and performance tracking, helping to ensure the Service Department operates efficiently while maintaining close communication with colleagues and clients. Administrative accuracy and strong organisation will underpin your day-to-day responsibilities. The role holder shall carry out his/her duties in accordance with the stipulated business policies and procedures. About You: • You bring experience from a service support or administrative role within an engineering, construction or lift sector environment. Lift industry knowledge – including understanding of maintenance processes, LOLER regulations and safety requirements – would be advantageous but is not essential., • Strong verbal and written communication skills enable you to interact confidently with both clients and engineers. You are comfortable using service management systems and Microsoft Office, with the ability to generate reports and track operational activity accurately., • Highly organised and proactive, you are able to prioritise effectively in a fast-paced, client-facing environment. Calm under pressure, you handle emergency calls and urgent repair requests efficiently and professionally., • A collaborative team player with strong problem-solving skills, you are committed to maintaining high standards of customer service and operational support. Benefits: • Access to Discounts Platform, • Pension (Day 1) - Aviva, • Holiday – 25 days per year plus bank holidays – holiday year - January to December, • Wellness (Day 1) - Employee Assistance Programme, • Death in Service (Day 1) 3 x Salary - Canada Life, • Sickness Scheme - Discretionary, • Family Policies - Industry-leading enhanced maternity and paternity provision subject to service, • Incentive Scheme (depending on role -non-contractual), • Employee Referral Scheme Why Join Liftec Express? • Central role within a respected PE-backed engineering business, • Direct involvement in customer service and operational coordination, • Supportive branch environment with strong team collaboration, • Opportunity to develop within a structured service organisation, • Culture focused on safety, quality and customer care If you are an organised and customer-focused service professional looking to build your career within a respected engineering services business, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.

Facilities Helpdesk Coordinator (Temporary) – Housing Association London SE1 (Hybrid Working) Monday – Friday, 9:00am – 5:00pm Immediate Start – Until 31st August £16.04 per hour (PAYE) About the Role We are recruiting for a Facilities Helpdesk Coordinator to join a busy Housing Association on a temporary basis while permanent recruitment is underway. This is a key role within the Facilities team, acting as the first point of contact for service requests and ensuring all facilities-related issues, both reactive and planned, are managed efficiently from start to finish. Key Responsibilities • Act as first-line contact for internal customers, external stakeholders, and contractors, • Manage and take ownership of helpdesk service requests, ensuring timely resolution, • Log, track, and update all jobs accurately on the CAFM system, • Coordinate contractors to ensure works are completed within agreed SLA’s, • Maintain regular communication with customers, providing updates on job progress, • Raise purchase orders in line with works raised and ensure costs are managed appropriately, • Handle and resolve invoicing queries, ensuring completion and closure, • Ensure works are scheduled, diarised, and access is arranged, • Produce service desk reports and support monthly reporting on contractor performance (RAG status, SLA performance), • Support ad-hoc facilities needs, including reactive cover for reception or on-site teams if required, • Draft and circulate internal communications via email or intranet, • Assist with business continuity and disaster recovery planning, • Provide wider administrative support to the Business Support function Candidate Requirements • Previous experience working in a Facilities Management (FM) helpdesk environment, • Experience using a CAFM system (essential), • Strong organisational skills with the ability to manage multiple tasks and priorities, • Excellent corporate communication skills (written and verbal), • Proven ability to deliver strong customer service, • High attention to detail and ability to track jobs through to completion, • Comfortable working in a fast-paced, service-driven environment Key Performance Indicators • Service tickets managed and closed in line with or exceeding FM SLA’s, • Facilities maintained to a high standard of presentation and functionality, • Strong stakeholder relationships across the organisation, • Minimal escalation of issues through effective coordination and communication Why Apply? • Gain experience within a reputable housing association, • Hybrid working with a central London SE1 base, • Opportunity to work within a busy, professional FM team, • Immediate start available If you have FM helpdesk experience and are confident managing facilities requests in a fast-paced environment, we’d love to hear from you.

Branch Care Manager – South East London Up to £53,250 | Up to £47,250 base + £6,000 bonus potential An exciting opportunity has become available for an experienced Branch Care Manager to join a well-established, highly respected private home care provider at one of their successful branches in South East London, close to Bromley. This branch currently delivers upward of 500 hours of care per week and is supported by a strong operational structure, including a Care Coordinator and 1 Full-Time Field Care Supervisor, providing excellent support across branch operations and care delivery. This is an excellent opportunity for an ambitious and experienced manager who enjoys developing teams, growing care hours sustainably, and shaping a successful service within the local community. The Role As the Registered Branch Manager, you will take full operational responsibility for the branch, ensuring the delivery of safe, high-quality care alongside sustainable business growth. This is a hands-on leadership role suited to an experienced domiciliary care professional who thrives in a quality-led environment and enjoys building strong teams and customer relationships. Key Responsibilities • Managing the day-to-day operations of the branch, • Leading and supporting the branch in maintaining full CQC compliance, • Managing, developing, and supporting office and care teams, • Ensuring consistently high standards of care delivery and governance, • Growing care hours in a sustainable and ethical manner, • Managing private care packages and maintaining strong customer relationships, • Monitoring branch performance, quality, and profitability, • Participating in the branch on-call rota Requirements • Previous experience as a Registered Manager or Branch Manager within domiciliary care, • Strong knowledge of CQC regulations and inspection processes, • Proven leadership and people management skills, • Commercial awareness with the ability to grow and develop a service, • Experience within private-pay home care would be highly advantageous, • Level 5 qualification desirable, or willingness to work towards, • A resilient, proactive, and solutions-focused approach, • Full UK driving licence and access to your own vehicle Salary & Benefits • Up to £47,250 basic salary DOE, • Bonus potential up to £6,000 per annum, • Additional on-call allowance, • Strong support from regional and central teams, • Opportunity to join a long-established, highly regarded provider, • Genuine career progression within a growing national organisation This is an excellent opportunity for an ambitious care leader who is passionate about delivering outstanding care while developing a successful, people-focused branch within a supportive and well-established organisation. For more information, please contact Chloe at Bright Selection.

BUSINESS SUPPORT COORDINATOR ST JOHN'S WOOD UP TO £32,000 Are you an organised property professional who thrives in a busy, fast-paced environment? Do you enjoy being the person who keeps everything running smoothly behind the scenes? Are you looking to join a respected property business that can offer stability, development and long-term career opportunities? This is an opportunity to join a highly respected residential property business with an outstanding reputation across London and internationally. You'll play a key role supporting a successful residential team, ensuring day-to-day operations run efficiently while delivering exceptional service to clients and colleagues alike. This is a fantastic opportunity for someone with property administration experience who is looking to develop their career within a professional and supportive environment. WHY JOIN? • Prestigious and established residential property brand, • Collaborative and supportive team culture, • Exposure to a high-performing residential team, • Strong focus on professional development, • Long-term career progression opportunities, • Prime St John's Wood office location THE ROLE: • Provide administrative support to a busy residential property team, • Prepare property details, marketing materials and client documentation, • Coordinate compliance and onboarding processes, • Manage databases, systems and property records, • Handle enquiries from clients, applicants and suppliers, • Support the team with diary management and general administration, • Ensure a consistently high standard of customer service, • Maintain accurate records and documentation THE PROFILE: • Minimum 1 year of property administration experience, • Lettings administration experience preferred, • Sales administration experience also considered, • Excellent organisational and time management skills, • Confident communicator with a professional manner, • Proactive and positive approach, • Comfortable working in a fast-paced environment, • Committed to delivering outstanding customer service PACKAGE DETAILS: Salary: Up to £32,000 Location: St John's Wood, London Working Pattern: Office-based, 5 days per week Hours: Monday to Friday Experience Required: Minimum 1 year property administration experience

At Oliver Wyman, a Marsh (NYSE: MRSH) business, we bring deep industry insight, bold innovation, and a collaborative approach that cuts through complexity to help organizations navigate their most defining transformative moments. As a business of Marsh, we work alongside the world’s leading experts across risk, reinsurance and capital, people and investments, and management consulting. Together with Marsh Risk, Guy Carpenter, and Mercer, we help organizations build resilience and competitive advantages from every angle. With annual revenue over $24 billion and more than 90,000 colleagues in 130 countries, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit , or follow us on and _. The Opportunity: Reporting to the Recruiting Lead, the Recruiting Coordinator coordinates the day-to-day operations of recruiting Experienced Consultants in Europe. Responsibilities include ensuring a smooth recruiting process to help that the hiring goals are achieved while addressing the logistical, geographical and branding issues of recruiting experienced consultants with a focus on building a diverse candidate pool. Please Note: Oliver Wyman operates a hybrid working policy and we will require the successful candidate to work from the London office at least 60% of the time. Key Responsibilities: • Source candidates with different levels of experience for diverse Practice Groups in the different markets in Europe using various channels including direct sourcing on LinkedIn and referrals., • Review and process CVs according to the defined criteria and coordinate screening by Practice Groups, • Work together with Executive Assistants responsible for scheduling interviews for all interviewing rounds, communicating with those relevant to the process, • Collaborate with Partners, Consultants and Executive Assistants to ensure that recruitment processes run smoothly., • Coordinate feedback and offer process, ensuring evaluation and hiring guidelines are followed while providing a great candidate experience, • Obtain necessary approvals and produce contract and offer letter documents using Oliver Wyman formatting styles and obtain references, • Provide insight and manage local operational/contractual nuances for European Geographies, • Coordinate and assist in the new hire process and on-boarding procedures, including managing start dates, • Liaise with the HC Services team to ensure files are complete, visa issues are identified, etc., • Work with Talent Management, Learning & Development and Operations teams to ensure successful integration of new staff, • Maintain/update recruiting IT system (WorkDay) and required databases to ensure accuracy of information for firm use, • Assist with other areas of recruitment projects as required. Experience Required: • Up to 2 years of experience working internally within an HR function or within the services industry, • At least a Bachelors' degree, • Ideally you already gained experience with coordinating interview processes, direct sourcing and/or building candidate pipelines Skills and Attributes: • You have the desire to work in an international environment within a European team, • Exceptional organizational skills and the ability to successfully handle multiple tasks simultaneously, • Strong intellect and common sense with a focus on customer service, • An excellent command of details and ability to follow-up, • Effective oral and written communication skills in English, • A team player able to function independently, but collaboratively, in a fast-paced environment, • Highly self-motivated with excellent interpersonal skills and the ability to work effectively with diverse personalities, • A results-oriented person who thinks “outside of the box”, • You are an individual known for his/her enthusiasm, integrity and willingness to “roll up his/her sleeves” to get the job done, even the more mundane aspects of the job. Technical Skills: • A thorough knowledge of Word and Excel to maintain spreadsheets and database. Why Join Us? At Oliver Wyman, we are committed to creating a diverse and inclusive environment where everyone can thrive. We value collaboration, integrity, and excellence, and we encourage our team members to bring their authentic selves to work. Our culture promotes continuous learning and development, providing opportunities for growth and advancement within the firm. We offer competitive compensation, comprehensive benefits, and a flexible work environment that supports work-life balance. Join us in making a difference for our clients and communities while advancing your career in a supportive and innovative setting. Oliver Wyman is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Company Description Chugai Pharma Europe (CPE) is a regional business and wholly owned subsidiary of Chugai Pharmaceutical Co., Ltd., one of Japan’s leading research-based pharmaceutical companies. Established in 1993, CPE is the regional coordinator of Chugai’s commercial, medical and business activities in Europe, as well as supporting research & development for Japan and exploring co-development and in-licensing opportunities. Our mission is to dedicate ourselves to adding value by creating and delivering innovative products and services for the medical community and human health around the world. For more information, please visit https://www.chugai.eu/ or follow us on LinkedIn at Chugai Pharma Europe Role Description This is a full-time role for a Digital Customer Engagement Manager located in London, with flexibility for remote work. Please only apply (in English) if you consider that you fulfil the below criteria. Qualifications Essential Criteria: • Completed degree or equivalent professional qualification in Business, Marketing, Communications, Digital Business, or a related field, • Digital qualification (preferable) or demonstrable experience, • Fluent English & French (oral, written and professional vocabulary), • Over 5 years of experience in a similar role, ideally in digital marketing or customer engagement (pharmaceutical industry desirable or agency), • In-depth understanding of digital channels and platforms, and their use in customer management, • Experience in omnichannel marketing (including social media), crafting personalized customer journeys, and enhancing customer engagement and experience, • Demonstrable experience leading and managing digital marketing campaigns, email journeys and social media, • Experience on managing websites and apps Go to Market model, • Experience analyzing and interpreting customer data to optimize the customer journey (Matomo/Piano/GA, SFMC/Marketo, Salesforce/Vevva/OCE), • Strong time management and flexibility, workload prioritization, and multi-tasking abilities., • Ability to work independently and collaboratively with team while leading without authority, • Proactive in sharing expertise and demonstrating a positive can-do attitude on a matrix environment, • Creates an open, trusting environment for discussing confidential/ethical issues., • Takes ownership, initiates action, and sets high professional standards, • Strong interpersonal and influencing skills; acts as a passionate and enthusiastic digital champion, • Focuses on activities that deliver results and ROI, with customer experience positive impact, • Methodical, detail-oriented approach ensuring adherence to SOPs and task completion, • Initiative, drive and autonomy; able to operate with minimal supervision and work with limited infrastructure, knowing when to consult/inform manager/others JOB PURPOSE: • The Digital Customer Engagement Manager is responsible for optimizing customer engagement opportunities and the successful implementation of holistic omnichannel projects and campaigns for impactful customer experience. General: • Understand the digital ecossystem, services, solutions, automation and brand's omnichannel journey, • Possess in-depth knowledge of digital marketing, including current trends and new technologies to inform and improve the department strategy, • Take and recommend strategic decisions that are informed by data drive analysis, researched and evidenced industry insights, • Lead , manage and engage with internal and external stakeholders, • Manage internal relationships in order to work effectively within cross-functional teams, • Drive and influence cross-functional and project teams, • Be an effective Project Manager in order to lead and influence cross-functional and project teams including Medical, sales. IT or Portfolio & Lifecycle management CEDx Specific: • Develop and execute digital initiatives by identifying key customer engagement opportunities, planning, and implementing it together with sales & marketing teams, • Ensure that digital and omnichannel tactics are seamlessly included in the overall brand strategy, enhancing the coherence and effectiveness of marketing efforts, • Maximize Chugai digital capabilities to achieve exceptional customer experience by bringing innovative thinking and a deep understanding of customer needs and behaviours, • Cultivate a "digital first" mindset within Chugai's teams while fostering a digital-first culture by promoting the importance of digital channels and ensuring that digital strategies are prioritized in marketing and sales activities, • Enhance the digital capabilities through training and support by organizing workshops, providing resources, and offering guidance to ensure that the teams are well-equipped to execute digital strategies effectively, • Manage and work effectively with agencies and other third party service providers, • Manage expenditure budgets in cooperation with finance teams, • Shape a cohesive GTM and customer offering across digital platforms by providing a consistent offering across platforms and systems, • Set, monitor and report on KPIs and quantitative objectives, • Lead and drive the omnichannel communication and implementation of the marketing strategy for optimal field execution and customer engagement and digital experience, • Work alongside portfolio management to co-create and implement a cohesive digital and marketing strategy: This involves aligning digital initiatives with portfolio goals and ensuring that all marketing efforts are integrated, • Ensure the strategy is interwoven with all marketing efforts to provide a unified customer experience, providing a unified and consistent customer experience across all touchpoints., • Implement automation in customer communications to enhance engagement and CX by making interactions more efficient and personalized, • Inspire, motivate and provide leadership, • Ensure strategic and tactical alignment with medical , sales, IT and portfolio & lifecycle teams, • Measure and demonstrate improved customer interactions through measuring impact, demonstrating improvements and making data-driven reporting and action plans

Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges. The Operations Coordinator position is responsible quoting, routing, rating, monitoring and coordinating international shipments (air/ocean import/export) from pick-up through to delivery. Essential Job Functions • Deals directly with clients, customs and agents to ensure the quickest and best movement of cargo throughout the world., • Prepares documents necessary to complete export, import and customs clearance process, • Track and trace cargo as necessary to insure proper movement and delivery., • Proper and correct billing and cost information populated in TMF for accurate invoicing and job costing, • Communicate with customers regarding disposition of Freight (i.e. tracking & tracing, routing & dispatching, and rate quotations)., • Communicate & correspond with other Company branches and agents for customer satisfaction, and ensure excellent service execution., • Seek the most profitable mode of shipment yet meet customer’s requirement for the movement of freight., • KPI adherence – DNI / LNR / Cost accuracy / ROTP, • Ensure Compliance in line with company standers., • Other Duties as assigned. Education & Experience: • 2 years experience in freight operations, logistics, or a related field. Physical Duties & Requirements • Talking, hearing and using hands to operate a computer keyboard, mouse and other computer components, • Sitting for extended periods of time, • Walking within the warehouse and inspecting freight Other Skills & Abilities • Must possess strong working knowledge of all rules, regulations, governance and documentation preparations, as it pertains to both Imports and Exports., • Must have strong verbal and written communication skills., • The ability to work in a fast-paced environment., • Strong organizational skills are required, due to the high volume and demands of the position., • Strong knowledge of Microsoft word and excel., • Other duties as assigned. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Recruitment Agency Policy At Crane Worldwide Logistics we manage all hiring directly and do not accept unsolicited CVs or candidate profiles from recruitment agencies or search firms. Agencies must not contact our employees or managers directly with candidate details. Where recruitment support is required, we will engage trusted partners through a formal written agreement. Any CVs received without such an agreement will be treated as direct applications, and Crane Worldwide Logistics will not be liable for any associated placement fees. We appreciate your cooperation in respecting this policy.

Our client, a luxury fabric and cloth brand, is seeking an experienced and highly organised Operations Coordinator to join their London head office on a permanent basis. This is an exciting opportunity for someone with experience within textiles, interiors, luxury goods, or a product-led business who thrives in a fast-paced environment and enjoys working across operations, logistics, systems, customer service, and commercial support. The successful candidate will play a key role in ensuring the smooth day-to-day running of the business, working closely with internal teams, international partners, suppliers, customers, and external stakeholders across the UK, Europe, and the US. Key Responsibilities • Coordinate and support operational processes across the business, ensuring workflows are managed efficiently and proactively., • Act as a key liaison between internal departments, external partners, suppliers, and global stakeholders., • Develop a strong understanding of business systems, operational procedures, and internal processes to support effective day-to-day operations and decision-making., • Produce regular sales, operational, and performance reports for senior management., • Prepare royalty reporting and support relationships with external design partners., • Monitor and track annual targets across territories and showroom locations., • Analyse collection performance, sales trends, and order conversion data to support commercial decision-making., • Support and maintain integrations between the company website, ERP system, and third-party platforms., • Liaise with developers and external service providers to troubleshoot issues and support operational improvements., • Manage inbound stock deliveries and oversee allocation against outstanding customer orders., • Monitor stock levels across products and sampling inventory to ensure availability and operational efficiency., • Implement pricing updates across collections while maintaining margin consistency., • Oversee order processing across the UK, Europe, the US, and selected international regions, ensuring accuracy, efficiency, and a high level of customer service., • Provide exceptional customer service support to UK, European, and US customers, responding to enquiries professionally and efficiently across orders, deliveries, product information, and operational queries., • Build strong relationships with customers, suppliers, and trade partners, ensuring a premium client experience at all times., • Support trade account setup and approval processes., • Coordinate internal scheduling, including holidays, remote working, and team calendars., • Provide cross-functional support across departments during periods of absence or peak trading periods., • Assist accounts and operational teams with administrative support where required., • Identify opportunities to improve operational processes, customer experience, and internal efficiencies. Candidate Profile • Previous experience within operations, customer service, logistics, sales support, or business administration, ideally within luxury, textiles, interiors, fashion, or a creative product-led business., • Proven experience supporting UK and international customers, ideally across European and US markets., • Exceptional organisational skills with strong attention to detail and the ability to manage multiple priorities simultaneously., • Strong Microsoft Office skills, particularly Excel, with confidence working across reporting and operational systems., • Experience using ERP systems, ecommerce platforms, or integrated business systems would be highly advantageous., • Excellent communication and interpersonal skills, with the ability to build strong relationships internally and externally., • A proactive, solutions-focused, and adaptable approach to work., • Strong problem-solving skills and the ability to work effectively under pressure in a fast-paced environment., • Commercially aware with a customer-first mindset and a passion for delivering a high standard of service., • Able to work independently while collaborating effectively within a team environment., • A background or qualification in textiles, design, merchandising, business, or a related field would be advantageous.

Company Description House of Decant is a destination for discerning drink lovers — offering a carefully curated selection of premium spirits, wines, and other exceptional drinks through our e-commerce platform. We believe that discovering and enjoying great drinks should feel effortless, elevated, and personal The Operations Coordinator / Buyer’s Assistant supports the day-to-day operational execution of House of Decant’s inventory, product listings, and supplier activity. This role focuses on accurate execution, coordination, and follow-through across inventory, systems, and logistics. The role works closely with buying, warehouse, and customer service teams to ensure products are correctly set up, stock is in the right place, and operational issues are resolved quickly. Key ResponsibilitiesInventory & Stock Support • Maintain accurate inventory levels across multiple locations, • Assist with inter-location stock transfers to meet demand and reduce stock imbalances, • Monitor stock levels and flag shortages, overstocks, or discrepancies Product Setup & Maintenance • Set up and maintain product listings across systems, • Upload product data, images, SKUs, and pricing updates, • Ensure listings are accurate and live on time for launches and promotions Supplier & Purchase Order Support • Assist with purchase order creation and tracking, • Follow up with suppliers on delivery timelines and discrepancies, • Maintain accurate records of orders, deliveries, and invoices Logistics & Fulfilment Coordination • Coordinate inbound shipments with suppliers and warehouses, • Support stock transfers between locations, • Work with warehouse teams to resolve fulfilment or stock issues Reporting & Admin • Track basic sales, stock movement, and inventory performance, • Prepare regular reports to support reordering and planning decisions, • Keep operational documentation and systems up to date Launch & Promotion Support • Support new product launches and promotional campaigns, • Ensure stock availability, correct pricing, and accurate listings, • Coordinate with internal teams to ensure operational readiness Cross-Team Collaboration • Act as a point of contact between buying, warehouse, and customer service teams, • Escalate issues clearly and early when problems arise, • Support process improvements to reduce errors and improve efficiency Skills & Experience • 2–5 years’ experience in operations, inventory, buying support, or e-commerce, • Strong attention to detail and comfort working with data and systems, • Organised, reliable, and able to manage multiple tasks simultaneously, • Confident communicator with suppliers and internal teams, • Proactive mindset — spots problems before they escalate Free WSET programme Salary 35,000

We are seeking a proactive, commercially minded and highly organised Administration, Marketing & Sales Coordinator to join our growing commercial real estate business. This is a varied and fast-paced role. You will play a key role in supporting the day-to-day running of our workspace portfolio whilst helping drive occupancy, client retention and new business growth. The successful candidate will work closely with leadership, sales and operations teams, contributing to customer experience, business development initiatives, marketing campaigns and internal administration. This role offers an excellent opportunity to develop within a growing commercial property business, with a clear pathway toward Sales Executive, Business Development or Commercial Management progression. Key Responsibilities Administration & Operations • Supporting the daily operations of serviced office and workspace locations, • Assisting with building enquiries, facilities coordination and supplier communication, • Managing inbound calls, emails and general office correspondence, • Maintaining internal systems, records, databases and reporting documents, • Preparing contracts, client documentation, onboarding paperwork and administrative packs, • Updating CRM systems, occupancy records and commercial reporting data, • Supporting finance administration including invoicing support and payment tracking, • Coordinating meeting room bookings, workspace logistics and hospitality arrangements, • Supporting internal projects, process improvements and operational compliance, • General administrative support across the wider business Marketing Responsibilities • Updating company website content, listings and promotional materials, • Managing marketing campaigns, email communications and client updates, • Supporting social media management and brand visibility initiatives, • Creating brochures, presentations, newsletters and marketing collateral, • Assisting with event coordination, networking events and industry engagement, • Monitoring marketing performance metrics and reporting outcomes, • Supporting lead generation campaigns alongside sales activity Sales & Commercial Responsibilities • Managing inbound sales enquiries via phone, email and website channels, • Qualifying prospective clients and identifying workspace requirements, • Booking and coordinating office viewings and client tours, • Preparing proposals, pricing information and workspace presentations, • Supporting the sales pipeline through CRM updates, follow-ups and lead management, • Conducting outbound prospecting and business development outreach where appropriate, • Building relationships with prospective tenants, brokers and referral partners, • Assisting in negotiating workspace solutions and occupancy opportunities, • Supporting client retention initiatives, renewals and upselling opportunities, • Tracking sales KPIs, occupancy performance and conversion metrics, • Collaborating with senior management on revenue growth strategies Skills & Experience • Previous experience in administration, sales support, marketing, hospitality, property, serviced offices or commercial environments desirable, • Strong organisational and multitasking abilities, • Confident communication skills, both written and verbal, • Commercial awareness with an interest in sales, business development or real estate, • Strong customer service and relationship-building skills, • Comfortable using CRM systems, Microsoft Office and digital marketing tools, • Self-motivated, proactive and able to work independently, • Positive, professional and solutions-focused mindset Career Progression Opportunity This role is designed as a development opportunity within a growing commercial property business. For the right candidate, there is progression opportunities You will gain exposure to commercial real estate, serviced office operations, client relationship management, sales strategy and business growth initiatives. What We Offer • Opportunity to join a growing commercial real estate / serviced office business, • Broad exposure across operations, marketing, sales and property management, • Clear development and progression pathway, • Supportive, entrepreneurial and collaborative working environment, • Training and professional growth opportunities

Talent Acquisition Advisor Location: Euston / Hybrid Hours: Monday to Friday, 9 - 5 Contract: 6 Month Fixed Term Contract Summary We are looking for a proactive and driven Talent Acquisition Advisor to join the growing recruitment team at Campions. This is a fast-paced role supporting recruitment across our London estate agency operations, helping to attract high-performing talent into lettings, property management, sales, and head office functions. You’ll work closely with hiring managers and senior stakeholders to identify, engage, and build relationships with top talent across the property sector. The role is ideal for someone who enjoys sourcing candidates, building pipelines, and delivering an excellent candidate experience in a high-volume environment. Key Responsibilities • Develop relationships with active and passive candidates across the property and estate agency market using LinkedIn, job boards, referrals, and direct sourcing techniques, • Partner with hiring managers to understand recruitment needs and create talent pipelines for difficult-to-fill and high-demand roles, • Proactively source and attract high-quality candidates for lettings, sales, property management, and operational positions across London, • Deliver a consultative and professional experience for candidates throughout the recruitment process, • Act as a brand ambassador for Campions across social media and external recruitment channels, • Build and maintain talent pools to reduce time-to-hire and support future business growth, • Support recruitment marketing initiatives and creative sourcing campaigns to improve candidate engagement, • Work collaboratively with the wider recruitment and management teams to stay ahead of hiring forecasts and business demands, • Ensure an exceptional candidate journey from initial contact through to onboarding, • Keep up to date with market trends, competitor activity, and candidate expectations within the property industry, • Promote diversity, inclusion, and fair recruitment practices throughout all hiring activities, • Maximise exposure of vacancies across social media, LinkedIn, and relevant recruitment platforms, • Support recruitment activity across multiple branches and departments when required What We’re Looking For • Previous experience working in a Recruitment Resourcer, Talent Acquisition, or Recruitment Coordinator role, • Strong experience using LinkedIn Recruiter, job boards, CV databases, and Boolean search techniques, • Proven ability to work in a fast-paced, high-volume recruitment environment, • Excellent communication and relationship-building skills, • Organised, proactive, and able to manage multiple vacancies simultaneously, • Strong attention to detail and ability to deliver a positive candidate experience, • Experience recruiting within Estate Agency, Property, Sales, Lettings, or Customer Service sectors would be advantageous, • Confidence using social media and digital platforms for recruitment and employer branding, • A team player with a collaborative and adaptable approach About The Company Campions: Campions is one of the fastest growing sales and lettings agency groups in the UK. It currently includes the Chestertons, Chase Buchanan, Retirement Homesearch and Campions Lettings & Management brands which collectively sell, rent and manage thousands of properties across the country every year. Perks That Make a Difference: Benefits: Employee assistance programme, competitive holiday allowance + public holidays, charity matching and payroll giving, contribution towards eye care tests, annual flu vaccination vouchers, birthday leave, health cash plan plus a range of other additional benefits that are linked to specific job grades. We are an equal opportunities employer, we welcome applications from everyone who is excited by the opportunity to join us. At Campions, we are committed to creating a diverse and inclusive workplace. We will thoroughly consider all applications without attention to ethnicity, religion, sexual orientation, gender, identity, family or parental status, national origin, veteran status, neurodiversity status, or disability status.

Food & Beverage Assistant/Cellar Person Location: Westminster Salary: £31,500 plus overtime Hours: Full-Time – 40 hours per week Mon-Fri One Great George Street is a prestigious, Grade II listed venue nestled in the heart of Westminster, London. This stunning Edwardian building, known for its iconic four-domed architecture, offers exceptional facilities for conferences, meetings, gala dinners, receptions, and weddings. It also serves as the headquarters of the Institution of Civil Engineers — a globally respected body dedicated to promoting innovation, knowledge exchange, and excellence in civil engineering. The Role: We’re looking for a hands-on, customer focused Food & Beverage Assistant/Cellar person to join our Catering team at OGGS. This is a varied role, ideal for someone who enjoys working across cellar operations, café/bar service, and events, while helping to maintain high hospitality standards. You’ll split your time evenly between cellar responsibilities and front of house food & beverage service, playing a key role in delivering outstanding experiences across Kendal’s, events, conferences, meetings, room service, and bar operations. Key Responsibilities: • Managing cellar operations, including stock control, deliveries, issuing stock, and maintaining cellar integrity., • Supporting the running of running events, conferences, meetings, café bar and room service operations, • Assisting with beverage ordering, stock projections, and monitoring consumption, • Coaching and guiding casual and temporary staff during events and bar service, • Liaising closely with kitchen and front of house teams to deliver smooth, high-quality service, • Ensuring compliance with licensing laws, food allergen legislation, and health & safety standards, • Maintaining accurate stock records and supporting stocktakes using the P2P (Procure Wizard) system, • Identifying risks, resolving issues promptly, and escalating where required, • This is a physical role that requires some manual handling. All relevant manual handling training and safety equipment will be provided. About You: • Strong background in conference, banqueting, hotel, or venue administration (e.g., Sales/Conference Coordinator)., • Excellent command of written and spoken English., • Confident MS Word, Excel and Outlook user., • Experience using a computerised diary system., • Exceptional organisational skills and the ability to prioritise effectively., • Comfortable using initiative and working flexibly in a changing environment., • Experience in operational roles within a hotel or venue setting., • Brilliant customer focus and attention to detail., • Strong communication and confident but appropriate assertiveness., • Team‑orientated with excellent relationship‑building skills., • Able to generate ideas, improve processes and influence client satisfaction., • Highly organised, proactive, and able to re‑prioritise in a dynamic environment. Qualifications: • Good level of education (GCSE or equivalent)., • NVQ / HNC or above in Hospitality / Catering Management is desirable, • WSET basic wines and spirits certificate or equivalent desirable ICE Group Benefits: • 25 days annual leave plus Bank Holidays, • Shutdown over Christmas period, • Annual £100 allowance towards your well-being, • Discounted hot food from on-site Café bar., • Up to eight per cent of salary contributed to a personal pension scheme., • 24-hour employee support line, • Death in service benefit equivalent to one year’s salary, • Interest free season ticket loan, • Cycle to work scheme., • Big Gym membership savings with the Gymflex scheme, • Your Rewards discount scheme ICE Group is an equal opportunities employer and are committed to ensuring an inclusive recruitment process. We welcome applications from disabled candidates and will provide reasonable adjustments throughout the recruitment process. If you need support or an alternative format, please contact us at people.team@ice.org.uk General Data Protection Regulations (GDPR) 2018 The data collected via this application process will only be used by the ICE Group for the purpose of recruitment and for the performance of an employment contract if a job offer is made. This data will not be disclosed to any external sources without express consent unless required to do so by law. Unsuccessful applicants’ data, both electronic and paper will be deleted/shredded six months from date of application. For any questions or concerns about your personal data, please get in touch with our Data Protection Officer at the details provided below: at Email: dataprotection@ice.org.uk Applicants have the right to complain to the ICO at http://ico.org.uk/ if they have a concern with the way ICE is handling their data.

Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges. The Operations Coordinator manages all aspects of domestic and cross-border shipments, including documentation, routing, and carrier coordination. It requires negotiating competitive freight rates, auditing invoices, and ensuring compliance with regulatory standards. Daily responsibilities include collaborating with customs brokers, supporting sales with accurate quotes, and resolving shipping issues to maintain high customer satisfaction. Building strong relationships with carriers, internal teams, and clients is essential, along with contributing to cost-saving and process improvement initiatives. This role Schedule will be : 4 days on, 4 days off, working from 7 AM to 7 PM. Key Responsibilities: Documentation & Compliance: • Generate and review airline bills, motor carrier bills of lading (BOL), export/import declarations, NAFTA/USMCA forms, and other domestic paperwork., • Maintain accurate records to meet corporate standards and regulatory requirements. Shipment Routing & Optimisation: • Select the optimal mode of transport (ground, air, courier) for all U.S. and cross-border Canadian shipments., • Analyse cost-time trade-offs to balance service levels with budget objectives. Rate Negotiation & Carrier Management: • Negotiate competitive rates and service agreements with motor carriers, freight forwarders, and couriers (e.g., UPS, DHL, FedEx)., • Monitor carrier performance and recommend partnerships that drive cost savings and reliability. Brokerage Coordination: • Liaise daily with customs brokers to provide import documentation, track entries, and expedite clearance for inbound shipments., • Troubleshoot and resolve brokerage issues to avoid delays or penalties. Sales Support & Quoting: • Partner with domestic sales to gather weight/dimension data, prepare accurate freight quotes, and recommend the most economical carriers., • Empower sales teams with timely shipping insights and potential cost-saving strategies. Freight Bill Auditing: • Audit domestic freight invoices for accuracy, identify billing discrepancies, and liaise with carriers to dispute or adjust charges., • Track audit outcomes and contribute to ongoing cost-control initiatives. Customer Service & Issue Resolution: • Act as the primary point of contact for client inquiries and shipment status updates., • Investigate service failures or complaints, propose corrective actions, and follow through to client satisfaction. Relationship Management: • Build and maintain strong, trust-based relationships with internal teams and external partners., • Consistently deliver exceptional service to strengthen customer loyalty. Other Duties: • Undertake special projects and continuous-improvement initiatives as assigned by management. Skills & Abilities: • Excellent verbal and written communication skills; intuitive listening and problem-solving abilities., • Proven capacity to work under pressure in fast-paced environments and manage multiple priorities., • Strong analytical mind with meticulous attention to detail., • Proficient in TMS/ERP systems and the Microsoft Office suite., • Client-focused, proactive attitude with a proven record of delivering service excellence., • Quick learner with excellent memory recall of operational data, rates, and carrier guidelines. Education & Experience: • 2 years experience in freight operations, logistics, or a related field., • Practical experience with motor carriers, freight forwarders, or express couriers. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Recruitment Agency Policy At Crane Worldwide3 Logistics we manage all hiring directly and do not accept unsolicited CVs or candidate profiles from recruitment agencies or search firms. Agencies must not contact our employees or managers directly with candidate details. Where recruitment support is required, we will engage trusted partners from our PSL through a formal written agreement. Any CVs received without such an agreement will not be liable for any associated placement fees. We appreciate your cooperation in respecting this policy.

An exceptional opportunity is available for a Project Coordinator to join our trailblazing team on a fixed term contract at one of the UK's premier organisations in event management and communications. We are at the forefront of revolutionising the communications, engagement, and events sectors. With an impressive legacy spanning over 50 years, we're not just adapting to change; we're driving it, setting the gold standard for the industry. Our mission is to transform the landscape of communications and events, empowering our clients to do things others cannot. Our team is not just a workforce; it's a community of client-centric professionals dedicated to getting things done. We value the art of communication as much as the science of engagement, and we bring this ethos to every project we undertake. Here, you won't just be another cog in the wheel—you'll be a key player in a collaborative environment where your insights are valued, your contributions are recognised, and your professional development is a priority. Role & Responsibilities – Project Delivery As a Project Coordinator, you’ll do much more than just lead our myriad projects over the line. You’ll be a central cog within our delivery team which makes our events so effective and so special. You’ll be joining a dedicated team who are passionate about events. Within this team you’ll be responsible for assisting Senior Project Managers, leading on managing speakers and venues, as well as building registration websites and data management. This will include taking responsibility for the management and delivery of elements relating to multiple projects using our inhouse digital tools. You will also be responsible for: • To support Senior Project Managers and Project Managers on multiple events at one time, including conferences, virtual, hybrid and live events, road shows, exhibitions, and summits, in the UK, • To plan, manage and deliver areas of events/projects, taking responsibility for elements such as speaker management, accommodation management, venue and logistics and delegate management, reporting into Senior Project Managers and Project Managers, ensuring all elements of delivery are aligned to internal processes, • To lead on administrative tasks such as meeting minutes, preparing agendas, updating project plans, answering client/delegate emails, raising purchase orders, managing inboxes, making amends to websites, pulling reports, etc, • To deliver all aspects of role within timeline and budget where set-out by Senior Project Managers and Project managers, • To manage suppliers where needed, ensuring the highest standards of service/product delivery at the best negotiated price, • To liaise with third parties including venues and suppliers, • To manage clients where needed, ensuring a professional and timely approach is always given to any communication, • To use our systems to build and manage a diverse range of meetings, conferences and virtual events on behalf of our clients. This will include event registration websites and event apps, • To assist with event logistics across client events, including booking travel and accommodation, • To work in partnership with internal business units, including creative design, technical production, digital services, content creation to deliver outstanding results for our clients, • To travel to live events where required, with the wider project team, and manage onsite responsibilities, • To be an ambassador of the company at all times, • To manage any post-event feedback required About You • A strong track-record of Project Coordination / Events Management, • Excellent organisation, project management and documentational skills, • A great telephone manner and impeccable customer service, • The ability to communicate clearly and effectively with colleagues and clients, • Confident dealing with suppliers, including venues and hotels, • Proficiency in the Microsoft Suite, • Customer-focused at all times, • Solid understanding of how event technologies can be utilised at events, • Ability to work on the here and now but have the oversight to plan ahead, • Independent worker, taking responsibility for your own actions, • A team player, • Building trust with colleagues, clients and suppliers, • Able to positively influence others, • Confident and resilient, • Logical and technically savvy with the ability to pick up new systems and/or processes quickly Think you’d be a good fit for our team? Get in touch. We'd be happy to have you and we really mean that. Not just because we love having experts like you on our side, but also because there is work to do, boundaries to be pushed – and we need the right people for the job to do it! Excited? We are, Let’s get started.

Business Operations Manager Dartford Up to £65,000 + Package Office-Based Genuine Long-Term Leadership Opportunity Eligo Recruitment are representing a growing service-led engineering business within the Electronic Fire & Security sector, seeking an experienced Business Operations Manager to oversee and coordinate the internal operational functions of the company. This is a key leadership position within the business, working closely alongside the Operations Director and wider support team, effectively operating as the internal “Number 2” from an office operations and business support perspective. Importantly, this role is NOT focused on field engineering management or site delivery. The Operations Director retains responsibility for engineers, installations and field operations. Instead, this role is centred around running the internal operational engine of the business - coordinating workflow, supporting service operations, overseeing administration and ensuring the office and support functions run efficiently day-to-day. We are specifically looking for individuals who come from a service-led engineering environment where coordinating engineers, reactive works, planned maintenance and operational workflow has been a core part of their role. Key Responsibilities: • Scheduling and coordinating engineers and service delivery activity, • Managing day-to-day office operations and workflow, • Overseeing quotations, proposals and quote follow-up, • Customer communication and service support, • Supporting HR administration and coordination, • Finance oversight, reporting and operational administration, • Team coordination, delegation and support, • Process improvement and operational efficiency initiatives, • Supporting reactive maintenance and planned service workflows, • Ensuring smooth communication between customers, engineers and support teams The Ideal Candidate: This role would suit someone who is operationally hands-on, highly organised and comfortable working within a fast-paced SME engineering business where priorities can change quickly. You may currently be working as a: • Operations Manager, • Business Operations Manager, • Service Operations Manager, • Office Operations Manager, • Service Desk Manager, • Contracts Manager, • Operations & Support Manager, • Senior Service Coordinator ready for progression Sector Backgrounds of Interest: Applicants MUST come from a service-led engineering or maintenance environment. Particularly relevant backgrounds include: • Electronic Fire & Security, • HVAC & Mechanical Services, • Facilities Management, • Building Services / M&E, • Lift Maintenance, • Utilities & Infrastructure Services, • Air Conditioning & Refrigeration, • Mechanical & Electrical Maintenance, • Reactive Maintenance Businesses, • Planned Preventative Maintenance (PPM) Environments, • Other engineering service organisations with mobile engineer coordination This is NOT suited to candidates from purely manufacturing, retail, logistics or non-service operational backgrounds. What We’re Looking For: • Experience coordinating engineers, service teams or maintenance operations, • Understanding of reactive maintenance and/or PPM environments, • Strong organisational and workflow management capability, • Commercial awareness and customer-focused mindset, • Ability to manage multiple priorities within a busy SME environment, • Hands-on, proactive and solutions-focused approach, • Strong communication and coordination skills, • Leadership potential with ambition to progress over time The Opportunity: This is a genuine long-term opportunity to become a highly influential part of a growing engineering business. You will work closely with senior leadership, help shape operational structure and business processes, and play a major role in the continued growth and development of the company. For the right person, this position offers genuine long-term progression into senior operational leadership. For a confidential discussion, please get in touch.

About Us Masons Scaffolding is a London-based, family-run scaffolding contractor that has been delivering safe and reliable access solutions since 1993. With more than 30 years of industry experience, the company provides scaffolding services for commercial, industrial, demolition, social housing, maintenance, and refurbishment projects across London and the UK. Masons Scaffolding has built a strong reputation for professionalism, safety, and customer service, working closely with clients to deliver tailored scaffolding solutions that meet the highest industry standards. Location Based from the London office located ay London Bridge with regular travel to sites across the Greater London Area Job Purpose To oversee and manage multiple scaffolding projects from pre-start through to completion, ensuring works are delivered safely, commercially, on programme and to the required quality standards. The Contracts Manager will provide leadership to supervisors, project managers and operatives while maintaining strong client relationships and driving operational performance. Operational Management • Manage multiple scaffolding contracts simultaneously across a range of industrial, commercial and residential projects., • Ensure projects are delivered safely, efficiently and within agreed timescales and budgets., • Plan labour, materials, transport and equipment requirements for all live projects., • Monitor programme performance and proactively address delays or operational issues., • Carry out regular site visits, inspections and audits., • Ensure scaffolding works comply with TG20, SG4 and all current legislation and company procedures., • Review and approve scaffold designs, drawings and temporary works requirements where applicable., • Coordinate closely with clients, principal contractors and site management teams. Health & Safety · Lead by example in promoting a strong safety culture throughout the business. · Work with the safety manager to ensure all actions raised from audits and inspections are closed out. · Ensure RAMS, inspection regimes and compliance documentation are in place and followed. · Support accident, incident and near miss investigations. · Ensure supervisors and operatives maintain high housekeeping and safety standards. · Monitor compliance with company procedures, NASC guidance and statutory regulations. · Assist in the continual improvement of company safety systems and processes. Commercial Responsibilities · Manage contract profitability and monitor labour performance across projects. · Reporting weekly to the operations manager all project returns. · Review variations, extras and change controls to ensure additional works are captured and recovered. · Assist with monthly valuations, applications and final accounts where required. · Monitor project costs including labour, transport, hire and material usage. · Identify commercial risks and opportunities early and report accordingly. · Work alongside estimating and commercial teams during project handover stages. Leadership & Team Management · Manage and support supervisors, foremen and site teams. · Conduct regular performance reviews and toolbox talks. · Mentor and develop supervisory staff to improve operational standards. · Assist with recruitment, training and workforce planning. · Promote accountability, professionalism and teamwork throughout the business. Client & Business Development · Maintain strong relationships with existing clients and contractors. · Attend client meetings, progress meetings and site coordination meetings. · Resolve operational issues professionally and efficiently. · Support business growth through maintaining service quality and identifying opportunities for additional works. Essential Requirements · Extensive scaffolding industry experience in a Contracts Manager or senior operational role. · Strong understanding of scaffolding operations, planning and sequencing. · Advanced knowledge of NASC guidance including TG20 and SG4. · CISRS Advanced Scaffolder qualification preferred. · SMSTS qualification essential. · Strong commercial awareness and cost control experience. · Ability to manage multiple projects and priorities effectively. · Excellent communication and leadership skills. Desirable Qualifications · Temporary Works Coordinator · NEBOSH General Certificate · IOSH Managing Safely · Scaffold Inspection qualification · Experience working on large commercial projects Key Skills · Leadership and people management · Commercial awareness · Health & Safety management · Problem solving and decision making · Client relationship management · Planning and organisation · Negotiation and communication skills Performance Measures · Safety performance across contracts · Labour efficiency and project profitability · Client satisfaction and retention · Programme delivery · Compliance standards · Reduction in operational issues and cost overruns Package · Competitive salary based on relevant experience · Company pension · Mobile phone and laptop · Bonus structure (subject to performance) · Ongoing training and development opportunities

Our client, a luxury fabric and cloth brand, is seeking an experienced and highly organised Operations Coordinator to join their London head office on a permanent basis. This is an exciting opportunity for someone with experience within textiles, interiors, luxury goods, or a product-led business who thrives in a fast-paced environment and enjoys working across operations, logistics, systems, customer service, and commercial support. The successful candidate will play a key role in ensuring the smooth day-to-day running of the business, working closely with internal teams, international partners, suppliers, customers, and external stakeholders across the UK, Europe, and the US. Key Responsibilities • Coordinate and support operational processes across the business, ensuring workflows are managed efficiently and proactively., • Act as a key liaison between internal departments, external partners, suppliers, and global stakeholders., • Develop a strong understanding of business systems, operational procedures, and internal processes to support effective day-to-day operations and decision-making., • Produce regular sales, operational, and performance reports for senior management., • Prepare royalty reporting and support relationships with external design partners., • Monitor and track annual targets across territories and showroom locations., • Analyse collection performance, sales trends, and order conversion data to support commercial decision-making., • Support and maintain integrations between the company website, ERP system, and third-party platforms., • Liaise with developers and external service providers to troubleshoot issues and support operational improvements., • Manage inbound stock deliveries and oversee allocation against outstanding customer orders., • Monitor stock levels across products and sampling inventory to ensure availability and operational efficiency., • Implement pricing updates across collections while maintaining margin consistency., • Oversee order processing across the UK, Europe, the US, and selected international regions, ensuring accuracy, efficiency, and a high level of customer service., • Provide exceptional customer service support to UK, European, and US customers, responding to enquiries professionally and efficiently across orders, deliveries, product information, and operational queries., • Build strong relationships with customers, suppliers, and trade partners, ensuring a premium client experience at all times., • Support trade account setup and approval processes., • Coordinate internal scheduling, including holidays, remote working, and team calendars., • Provide cross-functional support across departments during periods of absence or peak trading periods., • Assist accounts and operational teams with administrative support where required., • Identify opportunities to improve operational processes, customer experience, and internal efficiencies. Candidate Profile • Previous experience within operations, customer service, logistics, sales support, or business administration, ideally within luxury, textiles, interiors, fashion, or a creative product-led business., • Proven experience supporting UK and international customers, ideally across European and US markets., • Exceptional organisational skills with strong attention to detail and the ability to manage multiple priorities simultaneously., • Strong Microsoft Office skills, particularly Excel, with confidence working across reporting and operational systems., • Experience using ERP systems, ecommerce platforms, or integrated business systems would be highly advantageous., • Excellent communication and interpersonal skills, with the ability to build strong relationships internally and externally., • A proactive, solutions-focused, and adaptable approach to work., • Strong problem-solving skills and the ability to work effectively under pressure in a fast-paced environment., • Commercially aware with a customer-first mindset and a passion for delivering a high standard of service., • Able to work independently while collaborating effectively within a team environment., • A background or qualification in textiles, design, merchandising, business, or a related field would be advantageous.

A chartered professional membership body has a contract opportunity available that is likely to extend, initially up to May 2027. for a Volunteer Coordinator or Events professional to join them to help support their professional volunteer networks with excellent customer service, administration and events coordination. This opportunity offers flexible hybrid working arrangements. As the Membership Networks Coordinator, you will support volunteers in the organisation and promotion of online and in person events, as well as supporting during events and meetings. At both local and national events, you will also act as an ambassador for the organisation. You will also provide administrative support to the volunteer management team, this can include being the first point of contact for day-to-day communications with key stakeholders, responding to queries in a timely and helpful way, liaising with IT when volunteers have IT issues, and maintaining up to date contacts and records for all volunteers. As well as be at events in person to support. You will have the following skills and experience: • Experience of working with volunteers and in a customer facing role, • Good communication skills with the ability to build strong working relationships with colleagues and members via email, phone and face-to-face, • Excellent attention to detail and the ability to keep accurate, up to date records, • Excellent IT literacy, especially Microsoft Office and using a CRM database, • Experience with setting up webinar and online meeting platforms, such as MS Teams, Zoom etc., • Strong time-management and organisational skills, with the ability to multi-task and co-ordinate other people/diary management., • Self motivated, pro-active and driven There will be an occassional need for you to take a turn to attend an evening in person, which you will be able to take time off in lieu. Team members work collaboratively to cover this need in turns. Salary: £34,000 - £36,000 Contract: Fixed term, likely to extend Closing date: 17th June If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today! TPP are always keen to speak with candidates looking to work in the sector so if this role isn’t quite right for you, please do check out our website www.tpp.co.uk and pop your CV over to us! We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Santoro Ltd is a multi-award-winning design house, internationally renowned for our imaginative creations – from groundbreaking 3D greetings cards to trend-led fashion stationery and accessories, luxury interiors, and even global art collaborations. Stocked in stores around the world, our brands are all about creativity, innovation, and storytelling. We’re looking for a proactive, organised, and enthusiastic Sales & Admin Coordinator to join our vibrant HQ in Wimbledon. This is a fantastic graduate / entry-level role to join and play a key role in supporting our sales operations, building customer relationships, and contributing to the growth of a dynamic international brand. What you’ll be doing: • Managing wholesale and direct-to-consumer order processing, ensuring seamless service for customers, distributors, and online buyers, • Supporting sales across digital platforms and helping to grow our presence, • Providing general administration to the sales team, including researching, pitching, and connecting with new business opportunities, • Preparing and collating sales packs, and coordinating sample dispatches with couriers, • Building and nurturing relationships with UK and international clients, • Acting as a helpful, professional point of contact when handling phone calls for the business What we’re looking for: • A strong academic background – graduates welcome!, • Excellent written and verbal communication skills, with a confident and friendly phone manner, • Strong attention to detail and the ability to master our ERP system, • Organised, adaptable, and able to juggle multiple priorities, • A team player who can also work independently with minimal supervision, • Proficient in Microsoft Office & Outlook, • A positive, can-do attitude with eagerness to learn and develop, • Sales or customer service experience is a bonus, but not essential Why join Santoro? At Santoro, you’ll be part of a creative, supportive, and close-knit team where innovation is at the heart of everything we do. We’re passionate about design, collaboration, and take pride in everything we do. We’d love for you to be part of our journey To apply: Please send your CV and covering letter (including salary expectations and availability). Immediate start possible. Office Location: Wimbledon, South West London (on-site role)

Entry Level Sales Assistant – (No Industry Experience Required) Immediate start opportunity in Croydon for motivated individuals ready to begin right away. With no industry experience required, this role is designed for those eager to learn, develop, and grow quickly in a customer-focused environment. Our client in Croydon is looking for enthusiastic, ambitious, and friendly individuals to join their fantastic sales and customer service network. They need your help to expand even further and meet growing client demand. The key attributes they are looking for are: • Positive and proactive attitude, • Professional manner and appearance, • Commitment to high customer service standards, • Strong English-speaking skills and the ability to hold engaging conversations, • Full-time equivalent availability – must be eligible for full-time work within the UK (4/5 days Mon–Fri, optional Saturday also possible) What’s involved: • Act as the front-line representative within a dynamic sales and customer service network, • Engage directly with customers while representing prominent UK brands, • Deliver exceptional customer service, setting the standard for quality face-to-face interactions Some of the advantages they can provide you with: • Opportunities for national and international travel, • Great social calendar - team nights, company days out & invites to exclusive event, • Access to coaching in customer service, Sales, Marketing, and progression opportunities, • Full product and client guidance, • The opportunity to build your skills and experience from the ground up These are field-based/residential environments sales opportunities within the London area, and this company is keen for you to make a real success of your new self-employed career. This is an immediate start opportunity, with all income earned through a commission-based structure plus exciting incentives. Don’t miss out. Apply online now! If you have experience in sales, customer service, marketing, promotions, or customer-facing roles such as sales assistant, retail manager, direct sales, field sales, call centre, events coordinator, or backgrounds including hotel work, receptionist roles, Front of House, bar work, hospitality or catering, this may give you a head start. Applicants with no experience are strongly encouraged to apply, as full training and support in transferable skills are provided. This role is not suitable for candidates still in education (school/College/University), or current international students. Due to availability, our client is seeking candidates that are available 4/5 full days per week. Roles are based in the London area. *Please note that by applying to this advert, you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.

Salary: Competitive Salary + Commission + Excellent Benefits Delivery Coordinator - Dartford Kent – CP Hart - Fixed Term Contract Up to 9 Months So, who are we? We are C.P. Hart part of the Wolseley Group, a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild. Also, did we mention? In addition to the competitive salary, there are also benefits on tap – including annual leave 24 days (increasing with length of service), a generous pension scheme (matched up to 9%), enhanced maternity & paternity cover, potential to earn bonuses, and access to a great range of online and high street discounts. We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more! As a Delivery Coordinator based in Dartford Kent you’ll be responsible for: Co-coordinating the delivery of goods once order has been placed. Managing all purchase orders issue’s and Confirmation dates that may prevent the progress of an order to the client’s requirements. Proactively communicate with the client or client’s representative throughout the journey of the order – updating on progress when required. Carrying out daily checks on My Active Documents to ensure that all new orders are dealt with and existing deliveries are correct and running smoothly. This is a fixed term contract (up to 9 months), full-time position working 37.5hrs per week, Monday-Friday, 09:00-17:30 with 30min break, no weekend work required. And here’s what we’d like you to have: Customer services experience. Good communication skills. Good team player. Be able to multitask. Computer literate. We look forward to receiving your application! #ACHS50

About the Role: An exceptional opportunity has arisen to join a dynamic and progressive international architecture and design practice, who are seeking a positive and personable Front of House Coordinator/Receptionist to join their London studio on a permanent basis. The ideal candidate will possess outstanding customer service and interpersonal skills. In this varied and integral role, you will be the welcoming face of the studio, managing front-of-house operations and ensuring a seamless and professional experience for visitors, clients, and colleagues alike. This position would suit someone with previous experience in a similar role, ideally within the architecture, design, or wider creative industries. This is a fantastic opportunity to join a trailblazing practice at the forefront of design on a global scale. Renowned for its collaborative culture and commitment to employee wellbeing, the studio offers a friendly and social working environment alongside an excellent benefits package, including private medical insurance, enhanced annual leave, and much more. Key Responsibilities: • Act as the first point of contact for visitors, clients, and employees, always ensuring a professional and welcoming experience, • Answer, screen, and direct incoming calls and enquiries efficiently, • Manage meeting room bookings, coordinate visitor arrivals, and prepare meeting spaces, including refreshments and catering, • Maintain the presentation and day-to-day organisation of the reception area, meeting rooms, and communal spaces, • Coordinate incoming and outgoing post, deliveries, and courier services, • Monitor and manage office and kitchen supplies, • Provide administrative support to the wider team and assist with office operations and travel arrangements, • Support the smooth running of the studio by assisting with events, meetings, and general workplace coordination, • Act as a Fire Marshal and First Aider (training provided) Key Skills / Requirements: • Previous experience in a Receptionist, Front of House, Office Coordinator, or similar administrative role, • Excellent communication and interpersonal skills, with a professional and approachable manner, • Strong customer service mindset and the ability to build positive relationships with visitors, clients, and colleagues, • Highly organised with excellent multitasking and time management skills, • Proactive, reliable, and able to work independently with minimal supervision, • Strong attention to detail and commitment to maintaining a polished and professional workspace, • Proficient in Microsoft Office, including Word and Outlook, • Discreet and trustworthy, with the ability to handle confidential information professionally, • A-level education or equivalent preferred, with previous office-based experience essential To apply for this position please click on the apply button to attach your CV (and portfolio for design positions). By applying for this role, you are confirming that you agree to our Privacy Policy (full details are shown at the bottom of our website), and that all details submitted by you are correct and to the best of your knowledge. The Crowd is an equal opportunities employer and agency.

Customer Service Coordinator - Responsibilities and Duties. Facilitating customers issues resolution, including progressing customer complaints to completion (RMA creation, coordinating returns, credit notes/invoices as needed). Customer Service Coordinator – French speaking.

Strong customer service skills with a customer-focused approach. French Speaking - Customer Service Coordinator. Pearson Whiffin are recruiting for a Customer Service Coordinator on behalf of our client, a global manufacturing business.

Our client based in Watford is looking for a German speaking Customer Service/Account Coordinator to join their growing team. Evaluate the customer's current service plan and provide recommendations based on the client's needs and suite of products. The Account Coordinator will be responsible for bo

A Customer Service Representative is the front line of our company, providing commitment and exceptional service to our customers. Facilitating customers issues resolution, including progressing customer complaints to completion. Minimum of 1-2 years of experience in an administrative customer servi

Senior Sales Support / Senior Coordinator – Sutton - £35,000 - £40,000 + Bonus (Hybrid) Prize Placements key global client based in Sutton is currently recruiting for a Senior Sales Support / Senior Coordinator. Our client are a global distribution / FMCG partner and recognised as one of the market leaders. The ideal candidate will be responsible in providing operational, analytical and market support to the Product Managers, customers and suppliers, whist playing an integral role in delivering efficient regulatory, technical and non-conformance support. You will be working closely with the customer service and wider business support teams across the company, ensuring smooth and effective day to day operations. The role requires strong analytical and excellent organisational skills to manage cost structures, margin and forecasting working closely with suppliers, maintaining data integrity and collaborating with Salesforce CRM. The ideal Sales Support candidate will need to have advanced skills in Microsoft Excel and PowerPoint, excellent customer services and administrative skills. The salary on offer is paying between £35,000 - £40,000 + bonus / free parking This is a fantastic opportunity to join a company that will offer excellent career prospects. If this sounds of interest, please apply now or contact Lee Smith at Prize Placements...

Job Title:2nd Line Support Team Coordinator Location:Near Richmond, London (On-site) Salary:£40,000 per annum Overview Were hiring a2nd Line Support Team Coordinatorto join a growing MSP, combining hands-on technical support with team coordination responsibilities. This is a great opportunity for someone looking to step into a leadership role while staying close to the technology. Key Responsibilities • Provide 2nd line support across Microsoft, cloud, and network environments, • Support and maintain Microsoft 365, SharePoint, and endpoint management solutions, • Assist with cloud administration, updates, and system improvements, • Coordinate workloads across engineers and support day-to-day service delivery, • Build strong client relationships and deliver excellent customer service Skills & Experience • Experience in a 2nd line role within an MSP, • Strong knowledge of Microsoft 365, Windows environments, and basic networking

Operations Coordinator – Customer Service Focus (Hayes)About the RoleWe are looking for a proactive and customer-focused Operations Coordinator to play a key role in delivering outstanding service from our Hayes depot.This is a fast-paced, hands-on operations role where you will be at the heart of the customer experience—coordinating service delivery, supporting drivers, managing data, and ensuring we consistently exceed customer expectations. You’ll work closely with both internal teams and customers, using insight and initiative to keep our operation running smoothly.What You’ll Be Doing • Coordinate daily service routes to ensure efficient delivery and exceptional customer service, • Brief and debrief drivers, ensuring clear communication and a strong focus on customer outcomes, • Act as the central point of contact between drivers, managers, and customers, • Manage and resolve customer queries and complaints quickly, professionally, and effectively, • Use Salesforce CRM to accurately capture, update and manage customer and operational data, • Analyse service data using spreadsheets (Excel) to identify trends, risks, and opportunities for improvement, • Monitor service performance against KPIs and take proactive action to maintain high standards, • Ensure all route activity, attendance, and service updates are recorded in real time, • Identify recurrin...

Fulfilment Coordinator – Beauty £45,000 - £50,000 + Bonus + Excellent Benefits Central London or Surrey (Hybrid – 2 days in office) Are you highly organised, detail-driven, and experienced in fulfilment, logistics, or customer support operations? We’re recruiting for a global retail and brand experience business seeking a Fulfilment & Portal Coordinator to support major beauty retail programmes across EMEA. The Opportunity You’ll play a key role in managing the fulfilment portal, coordinating spare parts and maintenance activity, and ensuring exceptional service delivery across retail display programmes. Acting as the operational link between clients, engineers, logistics, and internal teams, you’ll help keep projects moving efficiently and accurately. What We’re Looking For • Experience in fulfilment, logistics, customer service, retail operations, or after-sales support, • Strong organisational and multitasking skills, • Excellent communication and stakeholder management ability, • Experience using inventory systems, portals, or ticketing platforms, • High attention to detail and problem-solving skills, • Confident using Microsoft Office and learning new systems, • Positive, proactive, customer-focused approach Package & Benefits

Advancing People Multilingual - Recruitment Specialists are now recruiting for a French speaking Reservations Coordinator to join a Luxury Hotel Group who have a European Head Office based in London. As a Reservations Specialist you will be responsible managing guests' phone calls and email enquiries for all hotels within the Group. Listening to guests needs and being able to address them with the most suitable options and solutions. Reservations specialists are the gems of our clients global contact centre. Key Responsibilities: • Responsible for assisting guests with their enquiries about reservations for all the hotels within the group., • Processing all bookings via telephone and email and follow-up activities related to reservation aspects, to ensure guests receive nothing but the best experience., • Address any special requests guests might have to the relevant department but also, in order to ensure an alignment between the Global Contact Centre and hotels. Person Specification: • Fluent or proficient command of the French language, spoken and written, is a requirement., • Previously worked as a Reservations Coordinator within hospitality (Hote/Travel/Retail/VIP/Spa/Gold), • Excellent Customer Service experience, • Strong Communication skills, • Has ideally worked for a high end / luxury b...

Supply Chain Administrator for Award-Winning Solutions Provider Location: Chessington with parking Salary: £30k to £33k plus pension contribution, wellbeing platform, EAP, bonus scheme, half day Fridays, social food events once a month, team socials and more!! Working Pattern: Full Time Start Date: ASAP Our client, a dynamic and purpose-driven organisation, is seeking a passionate Supply Chain Coordinator to join their innovative team. If you thrive in a fast-paced environment and are eager to contribute to sustainability excellence, this could be the perfect opportunity for you! They are a collective of forward-thinking brands dedicated to empowering change and leaving a positive legacy for future generations. Committed to sustainability and providing award-winning services set industry standards for compliance and ethical practises. What You'll Do: As a Supply Chain Coordinator, you will play a pivotal role in ensuring seamless product delivery and exceptional customer service. You'll be the key operational link between account management, logistics, suppliers, and customers. • Managing the full purchase order lifecycle from creation to delivery and reconciliation., • Raising purchase orders and liaising with suppliers to meet service level agre...

We are urgently recruiting for x 2 Air Freight professionals to join a busy and fast-paced operation in Feltham. We are looking for: • Air Import Coordinator, • Air Operator with AOG experience This is an excellent opportunity for candidates with aerospace and air freight experience looking for an immediate start with potential ongoing work. Key Responsibilities • Managing air import shipments from start to finish, • Handling urgent AOG shipments and time-critical cargo, • Liaising with airlines, clients, warehouses, and transport teams, • Updating shipment information using Cargowise, • Ensuring all customs and shipping documentation is completed accurately, • Providing excellent customer service and operational support, • Monitoring shipments and resolving issues quickly and efficientlyRequirements, • Previous air freight / air import experience essential, • AOG experience highly desirable, • Experience using Cargowise preferred, • Aerospace industry background advantageous, • Strong communication and organisational skills, • Ability to work well under pressure in a fast-paced environment, • Immediate availability preferredWhat’s On Offer, • Immediate start, • Competitive pay, • Friendly and professional team, • Potential long-term opportunity, • Op...

Right Match Recruitment Group has the privilege to recruit on behalf of our very prestigious client based in Dartford. We are recruiting for experienced and forward thinking Customer Service Coordinator French Speaking. This is full time, permanent and hybrid position and working for very well established company. Very interesting and varied role with a scope for progression. Salary: £30,000 Work pattern: Mon-Fri, hybrid( two days at office, 3 days from home), 37.5 hour per week. The role: A Customer Service Representative is the front line of our company, providing commitment and exceptional service to our customers. This role requires someone who is enthusiastic, empathetic, and capable of handling a variety of customer interactions with professionalism and patience. Work Experience: Essential Proficiency in Microsoft Office Suite - Word, Excel, Outlook Minimum of 1-2 years of experience in an administrative customer service role. Familiarity with customer service order processing ERP system Customer complaints handling process Ability to work independently and as part of a large team Support customers' enquiries through multiple communication channels including phone, email, and chat. Follow-up of enquiries for general questions with other internal departments. Facilitating customers issues resolution, including progressing customer complaints to completion. Enter and process orders including calculating...

Branch Care Manager – South East London Up to £53,250 | Up to £47,250 base + £6,000 bonus potential An exciting opportunity has become available for an experienced Branch Care Manager to join a well-established, highly respected private home care provider at one of their successful branches in South East London, close to Bromley. This branch currently delivers upward of 500 hours of care per week and is supported by a strong operational structure, including a Care Coordinator and 1 Full-Time Field Care Supervisor, providing excellent support across branch operations and care delivery. This is an excellent opportunity for an ambitious and experienced manager who enjoys developing teams, growing care hours sustainably, and shaping a successful service within the local community. The Role As the Registered Branch Manager, you will take full operational responsibility for the branch, ensuring the delivery of safe, high-quality care alongside sustainable business growth. This is a hands-on leadership role suited to an experienced domiciliary care professional who thrives in a quality-led environment and enjoys building strong teams and customer relationships. Key Responsibilities Managing the day-to-day operations of the branch Leading and supporting the branch in maintaining full CQC compliance Managing, developing, and supporting office and care teams Ensuring consistently high standa...

I am delighted to be working with a national disability charity to recruit a Supporter Care Coordinator. The Supporter Care team acts as the first point of contact for donor and supporter enquiries, providing helpful, professional and timely support. Experience in a customer service or supporter car