We are a unique café located in the South East London area with an established reputation amongst the locals. A very much loved café serving to a close knit community, providing quality coffee, lunches and much more. Role : We are seeking an experienced Café Supervisor to handle the daily operation of a cafe and overseeing a small team. Someone who is passionate with the food industry and loves working with people, who strives on providing excellent customer service and can take on daily challenges. Working a 40 hour week, this role comes with great benefit. This is a great opportunity to work with a fantastic team that you do not want to miss. Duties and Accountabilities: · Daily running of café operations, responsible for opening and closing the café · Work with a hands on approach, leading by example · Oversee and assist with food preparation, ensuring adherence of food regulations and quality standards · Responding to customer needs and complaints · Assist and deal with health hygiene officers · Training & developing staff bringing out the best potential, focusing on hospitality best practices · Manage inventory levels, ordering stocks/supplies, managing deliveries · Handling of cash payments, ensuring amounts tie up with system records · Planning and suggesting new menu items, ideas on new products · Ensure cleanliness and organisation of the café’s environment, adhering to health and safety regulations · Other business responsibilities, admin tasks, ie bills, staff rotas. · Drive sales · Any other adhoc tasks A successful candidate will have the following : - · Minimum of 1 years experience within similar role, within the food and beverage industry · Holds a food hygiene certificate level 2 · Knowledge of dealing with health hygiene officers · Excellent communication skills, written and verbal · Excellent customer service skills · Strong team management skills · Excellent organisation skills · Ability to problem solve · Knowledge of food regulations desirable
Overview The Counter Soho is looking for an experienced and dynamic Assistant General Manager to join our leadership team. Located on Kingly Street, near the bustling Carnaby Street, our restaurant offers a unique mix of Aegean flavours from Greece and Turkey, created by Chef Demirasal. Our dishes, inspired by his Izmir heritage, feature Mediterranean and Levantine influences, providing guests with an unforgettable dining experience. Key Responsibilities - Manage and inspire a team of staff to deliver exceptional service and achieve targets. - Oversee daily operations, including staff scheduling, inventory, and maintaining high cleanliness standards. - Provide training opportunities and promote a culture of teamwork and continuous improvement. - Ensure compliance with all food safety and health regulations, maintaining hygiene standards. - Build and maintain strong relationships with suppliers and partners to support restaurant goals. - Requirements - Previous experience in a managerial role within the hospitality industry, ideally in a restaurant setting. - Proven track record of driving busy operations - Thinking on your feet and being active on a floor - please note it's not a laptop role we need you to be present during service. - Strong leadership, communication, and interpersonal skills with the ability to inspire and motivate a team. - Knowledge of relevant food safety and licensing regulations. - Flexibility to work evenings, weekends, and holidays as required. Preferred Qualifications - Experience in a chef-led restaurant setting is a BONUS. - Strong customer service skills with the ability to build positive relationships with guests and colleagues. Benefits - Recognition programs for outstanding performance. - WPA medical cash health plan. - Free lunch during shifts. - Along with performance-based incentives. - Opportunities for career advancement and professional development. - Enjoy perks and discounts across portfolio companies. - Collaborative and team-oriented atmosphere.
CALLING ALL HOSPITALITY PRO’S We are looking for hospitality and service loving candidates with a passion for people, food and drink. Whether you are an experienced manager or a supervisor looking for their next step, we offer all of our assistant managers a training programme that can get you to General Manager level inside a year. THE GOOD STUFF... Flexible shifts - to fit around the other important things in life. Free meals and drinks when working. Love dining out? You'll love it even more with a 25% discount across all our bars. Structured training Plan and related £2kpa pay increase in your first year. 28 days holiday. 3 reviews a year with your Operations Manager. Development and career progression, 80% of all our management roles are filled internally. Length of service awards. Annual AGM for all our Assistant Managers. An awesome referral scheme – Good people know good people. Advanced management training sessions in service, atmosphere management, financials and hospitality standards. Uniform provided. Excellent tronc renumeration. Ever changing offering with premium products. Bonus opportunities. Paid breaks. WHAT WILL I BE DOING? As a key player in the management team, you will assist the General Manager in recruiting, training, and coaching your team. Creating an amazing experience for our customers. Service and standards are your number 1 priority. Thereafter managing a hospitality business through stock takes, rotas planning and cost management. You will be responsible for maintaining our venues to the highest standards and delivering amazing results through people. SYSTEMS WE OPERATE Design My Night / Collins – reservations / events Access – tills / ordering / stock management S4 Labour – Labour / payroll / HR CPL - Training We will train you on our systems, experience not essential. WHO ARE WE? Albion & East operates upscale urban bars with wood-fired artisan pizza. Cocktail bars and banquet halls of old reclaimed decadence, offering coffee and hot-desking by day, cocktails and pizza by night for the revellers, and an Italian feast for those seeking weekend brunch. We distil our own small batch gin at each site and offer gin blending & cocktail masterclasses for good measure. WHAT’S THE DEAL? 48h per week. Starting Salary £29,500pa Increase of +£2kpa in year 1 on completion of your training. Service charge which averages between £4,000 to £6,000pa (uncapped) Total package between £35kpa and £ £37kpa. 5 things we ask from everyone Be nice Tell the truth Do what you say you are going to do Be available Say hello and goodbye
The General Manager is responsible for all aspects of the business, ensuring the profitability, quality and operation of the business in all its aspects. Reporting directly to the Owner / Director of the business this is a position which requires ‘owner-operator’ mentality where ownership of the business is essential, and accountability is part of the role. Looking for a strong partner to join my team of creative hedonists and food lovers! My name is Roxane and I have 10 years experience in opening, managing and selling restaurants. I have successfully launched ventures in Ukraine, Portugal, France and now it is time to settle in the UK (London precisely!). I am focused on quality, not quantity, and am looking forward to launching a new coffee & brunch space in London with a vision of expansion both locally (London) and Internationally (USA). The concept will include food, art and music, combining the best from each of these worlds. The idea will be turning around quality products, minimalistic approach, aesthetics and science of food (how food affects our body, mind and mood). I am looking for a strong General Manager to join me in this adventure, and to become partners with equity shares (the amount of shares will be discussed personally). Areas of responsibility (not conclusive): HR: - To take full responsibility for hiring, onboarding and the induction of new employees. - Ensure all staff are trained to standard of operation and continuously being developed. - Create a safe, comfortable and inspiring working environment for all employees. - Ensure all employee needs are met (meals, uniforms, tools for work and safety at work) - Keep an ‘open door’ policy and actively create an environment for employee feedback, resolving any issues quickly and effectively. - Dealing with any disciplinary issues, quickly, effectively and according to current employee law standards. - Actively seek to develop team and individuals, creating opportunities to grow. Financial: - Partake and contribute to setting budgets and ensuring they are being met. - Full responsibility and accountability for Profit & Loss accounts. - Implement and control financial control systems such as: purchasing, inventory, labor cost and wastage management. - Ensure all book-keeping is up to date, such as banking, invoices, purchases and cash-flow management. - Plan and execute Marketing strategies in liaison with Owner/ Director to promote brand and increase business. Operational: - Ensure all maintenance is kept up on equipment, repair and building is always in good keep. - Ensure Health & Safety standards are legally compliant and in place - Ensure Fire safety is implemented (including regular testing of equipment and fire drills) according to current laws. - Ensure HACCP is implemented and being followed by all, and training is kept relevant and up to date. - Implement SOP’s and service standards and ensure quality controls are always in place and adhered to. I invite you to join a team of dreamers and doers, a team of hedonists, music and art lovers to create something new, creative and meaningful! If you are lacking some qualifications from the job description, but you feel like my message finds a strong response in your gut - please, still apply! I am looking forward to meeting my future partners and to building a strong team of like-minded people! Competitive salary plus business shares and bonus. Department: F&B Management About you - HND or Degree in Hospitality Management or similar relevant. OR 3-5 years’ experience in a similar role. - Proven leadership experience, leading and getting the best out of the team. - Experience with pre-openings an advantage (however not essential) - Experience with managing Profit & Loss account to full accountability. - Experience with brand standards, managing a branded venue preferential. - Impeccable presentation and communication essential, as is Excellent English to business level (other languages welcome). - Previous experience with marketing activities, or promotion of venues advantageous. If you are: - a positive thinker and generally a positive person - have active life position (looking for a way to solve the problem even if it seems challenging) - ambitious to develop both personally and professionally - love people and serving them - have a desire to make this world a better place then we have something in common! On top of your CV and experience, please, do write a bit about your personality and motivation: why do you want to join this new venture and what excites you the most. Please, also add what you think are your strong and weak points both professionally and personally. Language required: English. The company Hosco Talent Search is a division of Hospitality Connection (Hosco). Hosco Talent Search provides hospitality employers with a distinctive and highly efficient placement service for young talents in the industry. With a team composed of recruitment experts, hosco assists companies in the recruitment efforts of both interns, graduates and alumni.
Join the Honi Poke Family! At Honi Poke, we're on a mission to brighten days with our sunshine-infused ethos, love of great food, and the rich, full-on flavours of the Pacific Hawaiian cuisine. Our deliciously fresh poke bowls set us apart, but it's our people who make the true difference. If you're organized, enthusiastic, and a fantastic team player, you could be the perfect fit to join our lovely Honi Poke family. That's the way we bowl! The Role: As our General Manager, you will play a crucial role in: - Creating Amazing Customer Experiences: Lead your team to inspire every customer who walks through our doors with a memorable, friendly experience. - Maintaining Excellence: Manage a sparkling clean restaurant that adheres to all food safety and health & safety regulations. - Driving Operational Efficiency: Utilize your exceptional organizational skills to ensure smooth operations, especially during peak times, with cost-effective stock control and precise ordering. - Quality Control: Be passionate about the quality of food and service, making sure our poke bowls always meet high standards. - Leading by Example: Get hands-on in daily restaurant activities and lead your team from the front. - Developing Talent: Provide training and development opportunities for staff, enhancing their skills and fostering a supportive work environment. What We Offer: - Attractive compensation package designed to reflect your valuable contribution. - Opportunities for ongoing training and development to help you continue growing professionally. - Paid Breaks: Your hard work deserves time to relax and recharge. - Enjoy delicious meals provided during your shifts. - A generous discount for you and your friends and family to enjoy our menu. If you're ready to lead a team that's as committed to joy and health as you are, we'd love to meet you. Apply today and let's bring the spirit of Aloha to every bowl and every customer. Come and Join Our Honi Poke Team!
Manager job description: • Recruit and supervisor, and allocate responsibilities to stylists, beauty therapists, and support staff. • Determine staffing, financial, material, and other short- and long-term needs to ensure smooth salon operations. • Greet clients, align specialist to provide consultations, and offer professional advice on styles, treatments, and services. • Address and resolve client complaints or service issues promptly to ensure customer satisfaction. • Oversee and ensure consistent quality in hairdressing, skincare, and beauty treatments. • Ensure compliance with health, safety, and hygiene regulations, maintaining a safe and clean environment. • Manage inventory, including the procurement and maintenance of salon equipment, such as hairdressing tools and beauty treatment machines (e.g., lasers, hydro facial devices). • Organize promotional events (Offer), loyalty programs, and online marketing campaigns to attract and retain clients.
Join the Honi Poke Family! At Honi Poke, we're on a mission to brighten days with our sunshine-infused ethos, love of great food, and the rich, full-on flavours of the Pacific Hawaiian cuisine. Our deliciously fresh poke bowls set us apart, but it's our people who make the true difference. If you're organized, enthusiastic, and a fantastic team player, you could be the perfect fit to join our lovely Honi Poke family. That's the way we bowl! The Role: As our General Manager, you will play a crucial role in: - Creating Amazing Customer Experiences: Lead your team to inspire every customer who walks through our doors with a memorable, friendly experience. - Maintaining Excellence: Manage a sparkling clean restaurant that adheres to all food safety and health & safety regulations. - Driving Operational Efficiency: Utilize your exceptional organizational skills to ensure smooth operations, especially during peak times, with cost-effective stock control and precise ordering. - Quality Control: Be passionate about the quality of food and service, making sure our poke bowls always meet high standards. - Leading by Example: Get hands-on in daily restaurant activities and lead your team from the front. - Developing Talent: Provide training and development opportunities for staff, enhancing their skills and fostering a supportive work environment. What We Offer: - Attractive compensation package designed to reflect your valuable contribution. - Opportunities for ongoing training and development to help you continue growing professionally. - Enjoy delicious meals provided during your shifts. - A generous discount for you and your friends and family to enjoy our menu. If you're ready to lead a team that's as committed to joy and health as you are, we'd love to meet you. Apply today and let's bring the spirit of Aloha to every bowl and every customer. Come and Join Our Honi Poke Team!
Job Title: Property Manager Salary: £40,000 per year Company: BINCLOUD CONSTRUCTION LTD Location: London, United Kingdom BINCLOUD CONSTRUCTION LTD is looking for an experienced and highly motivated Property Manager to join our team. In this role, you will be responsible for managing and overseeing the operations of our properties, ensuring they are maintained to the highest standards while providing exceptional service to tenants. Key Responsibilities: Oversee and manage a portfolio of properties, ensuring smooth day-to-day operations. Address tenant inquiries, concerns, and maintenance requests in a timely and professional manner. Coordinate and supervise repairs, maintenance, and improvement projects to ensure they are completed on time and meet company standards. Ensure compliance with property regulations and health and safety standards. Conduct regular property inspections to ensure they are clean, safe, and well-maintained. Maintain accurate and up-to-date property records and documentation. Prepare and provide management reports, keeping senior leadership informed of property performance. Requirements: Minimum of 2 years’ experience in property management, with a solid understanding of property management processes and regulations. Strong communication skills, with the ability to interact effectively with tenants, suppliers, and team members. Excellent organizational skills and the ability to manage multiple projects simultaneously. Ability to work independently while also being a team player. Strong problem-solving abilities, with the ability to work under pressure and meet deadlines. Property management certification or qualifications would be an advantage. What We Offer: Competitive salary of £40,000 per year. Career growth opportunities within a fast-growing company. A supportive and friendly working environment that fosters teamwork and innovation.
Looking for experienced, passionate Floor Manager for both of our Central London Locations, a Restaurant on Haymarket in the heart of the West End, and a brand new venue in Holborn Queensway. We are looking for a candidate with: - At least 3 years of experience in hospitality (required). - Strong leadership and team management abilities with a proven track record of successfully leading and motivating staff. - Excellent interpersonal and communication skills to engage with both guests and team members. - A genuine passion for providing top-notch service and creating memorable guest experiences. - Ability to adapt in a fast-paced environment and work various shifts, including evenings and weekends. We are committed to our people and are looking for people with real personality and a love of hospitality to be a part of the team. Minimum experience required: 3 years in a similar job. If you don't have the experience, the candidacy will be automatically rejected. Hours will be paid on bank account on a monthly basis. Salary: £25.000 - £29.000 + Service Charge Please get in touch, we would love to hear from you.
Community Hub Coordinator Position 1: Monday – Friday, 9:00 AM – 12:00 PM Position 2: Monday – Friday, 12:00 PM – 3:00 PM About Us Chippenham Community Hub is a dynamic and welcoming space dedicated to supporting local residents by providing essential services, community events, and a safe environment for engagement. Our mission is to foster a strong, inclusive, and supportive community where individuals can access the resources they need. We are seeking a compassionate and well-organised Community Hub Coordinator to join our team and make a meaningful impact. As the first point of contact for visitors, you will play a pivotal role in ensuring a positive and supportive experience for all. Your responsibilities will include project coordination, administrative tasks, and event support, contributing to the smooth and efficient operation of the Hub. Working closely with the Community Hub Development Manager and Chair of Trustees, you will help strengthen community engagement and participation. Key Responsibilities Serve as the first point of contact, providing a warm and welcoming environment. Engage with visitors to understand their needs and provide appropriate guidance and referrals. Maintain accurate administrative records, including footfall tracking and reporting. Assist in coordinating ongoing projects, ensuring effective administrative support. Support the Community Hub Development Manager in overseeing the daily operations of the Hub. Ensure compliance with GDPR in all record-keeping activities. Assist with community group sessions, including preparation of refreshments. Work collaboratively with the Chair of Trustees on research and project implementation. Maintain a clean, safe, and welcoming space for visitors. Assist with occasional events outside of regular working hours on a voluntary basis. Adhere to health and safety policies, ensuring full compliance with risk assessments. Daily/Weekly Tasks Record and update daily footfall logs. Maintain and update project folders and administrative systems. Complete and file signposting forms. Reconcile any cash transactions. Track attendance for community group meetings. Scan and file activity records as part of ongoing project documentation. Monitor office supplies and notify the Development Manager as needed. Ensure all areas of the Hub remain tidy and welcoming. Assist with data entry for financial records. Provide support for research and referrals to external organisations. Prepare refreshments for visitors and group sessions. Set up meeting spaces for scheduled group activities. Draft reports as required. Ensure clear communication during shift handovers. Support visitors, ensuring a positive experience at the Hub. Complete any required banking or postal tasks. Finalise and submit an end-of-week impact report to the Development Manager. Essential Skills & Qualities Strong interpersonal skills with an empathetic and patient approach. Ability to follow instructions and take initiative where necessary. Excellent time management and organisational skills. A collaborative team player with a proactive attitude. Strong administrative and record-keeping abilities. Proficiency in Microsoft Office Suite (Word, Excel, Publisher, PowerPoint). Clear and effective communication skills. Understanding of safeguarding principles, with a willingness to undergo training where necessary. Additional Requirements A valid DBS check (or willingness to obtain one). Two professional references, preferably from current or previous employers. Proof of identity (photo ID) and National Insurance number. Benefits Competitive salary NEST Pension Scheme Family-friendly working hours Training and professional development opportunities A fulfilling role within a supportive and engaged team The opportunity to contribute meaningfully to the local community If you believe your skills and experience align with this role, we encourage you to apply. Please submit your CV and a cover letter outlining your suitability for the position and how you can contribute to our mission. Application Deadline: 28th February 2025 Interview Dates: Thursday 6th & Friday 7th March (times to be confirmed) Expected Start Date: To be agreed upon
We are transforming peoples' understanding of what a sports bar is. We don't just love sports, we live it! The Role Floor Managers are the heart of our Front of House team, promoting amazing service and driving sales. A great Floor Manager should know that the key to creating a fabulous atmosphere for the guests, starts with creating the right atmosphere in their team. Be supported by our Senior Managers on site who'll help you create the perfect career path for you! EPIC Perks Generous salary package including an annual bonus and a full time 48 hour contract Share of service charge is guaranteed 50% discount for you + 5 friends at any of our venues! Your birthday lunch is on us Generous employee referral scheme - work with your friends Glow benefits scheme Cycle to work scheme Access to Wagestream for better money management We are members of the award winning Hospitality Action service and the Otolo mentoring scheme Group wide Learning and Development opportunities About us We firmly believe in providing amazing experiences to our guests, and we treat everyone like family! Due to the continued expansion of the Sports Pub & Kitchens estate, we are looking to recruit exceptional team members who want to be part of our award winning teams. Looking to love what you do ? Looking to work as part of a team ? Looking to persue a career ? If the answer is yes, then we have the job for you! About you 1 Years' experience in a similar role minimum in a quality Amazing staff management, motivation and training Knowledge of recruitment, driving sales and rota writing A high attention to detail as well as a love for working with others Last but by no means least, a love of sport definitely helps! Work Somewhere EPIC ETM Group & Maven Leisure is a boutique London based hospitality group with a range of bars, restaurants and British pubs. We pride ourselves on the exceptional service that we provide to all of our guests We are a proud equal opportunity employer who seek to recruit and retain the most talented individuals from all walks of life All of our employees live and breathe our company values of Excellence, Passion, Integrity and Challenge (EPIC) If you think you could be part of the ETM family, then apply today!
We are looking for an energetic and reliable Supervisor for our Mayfair location. Stampa is a cosy Italian deli right in the heart of Mayfair. What we are looking for : Lead by example – punctuality, cleanliness, knowledge, enthusiasm! Support team members to ensure they provide an exceptional level of hospitality, building warm and genuine relationships with all our guests. Maintain food safety and health & safety standards to ensure a safe environment for guests and colleagues Oversee wine stock and stock takes, reviewing margins, sales mix, par levels and ordering. Weekly meetings with the Operation Manager around performance, feedback and stock results.
Reporting to company's CEO. As a Luxury Italian Fashion Brand, we're looking for a Boutique Manager with fashion experience in UK. A talented retailer with a good fashion experience and highly commercial, dynamic and working under it's own initiative, having a real understanding for fashion display and merchandising but also able to provide an exceptional customer experience , with a passion to develop towards success. As a natural leader you will coach, develop and support your team to help them reach their full potential, whilst nurturing a fun and uplifting atmosphere. Acting as a brand ambassador, you will continually promote the Piazza Castello brand to our customers through your team . You'll take pride in continually delivering the highest and most consistent standards of customer service, visual standards, profitability and productivity of your store. Taking personal ownership for the performance of your store, you will make commercial decisions and spot business opportunity that drive results. You will achieve all this while ensuring our customers remain at the heart of every decision you make, all part of a normal day in retail. This truly is a great opportunity for passionate fashion retailers who don't want to stand still, genuinely want to make a difference, want to develop themself and have lots of initiative to promote the brand and build up together with us our story toward success. Attention to detail with store and personal presentation We are a small team here at Piazza Castello and unlike other brand we will allow you to make your own window display that beat the competition on the high-street to build up your merchandising collections within your store to match your customer profile and increase your revenue. Effective leader Able to create a fantastic display inside the store that match your window and rotate collection with commercial awareness and creativity, leading by example and be an inspiring proactive leader for your team. Able to achieve all KPI’s and perform well on your own Able to thrive under pressure Flexible to sell in both fast pace and slow extremes, train your team and be independent. If this is you, come and join our small team!
About us: We help businesses in the construction industry complete their projects on time and within budget. We do this by supplying trained operatives to offload, carry and distribute materials to site locations. On average, we cover over ten thousand jobs in any given year. We provide our clients with the below: - Glass lifting and distribution teams - Plasterboard lifting and distribution teams - Operatives to load, offload and distribute materials to site - General day labourers - Glass fitters’ mates and glass cleaners Candidate: We are looking for a proactive, highly focused, organised individual who will ensure the proper workflow of booking procedures, and will also support the team by quoting our clients and organising our labour force. You will maintain a positive and friendly attitude on the phone while acting as the first line of contact for the business. Promptly answering client telephone calls and email enquires of bookings and quotes Communicate with our labour force to assign them to multiple daily bookings across multiple construction sites around the UK Ensure effective working relationships with staff & clients Cover any other related work as required Work Collaboratively with other employees as well as working autonomously Be able to demonstrate excellent customer service skills Able to work efficiently under pressure Excellent communication skills Exceptional attention to detail Experience of staffing coordination/booking management is particularly desirable Previous experience could be in an administration or recruitment role Portuguese speaking is a big advantage (A lot of our operatives can speak Portuguese & English) Working hours are Monday to Friday 08:00am to 4:30pm Salary on offer is between £27000 and £34000 per annum depending on experience plus performance based bonus Annual leave: 22 days plus bank holidays, PLUS 5/6 days over Christmas Company mobile phone Industry Construction / Office partitioning Employment Type Full-time
The Company Le Bab is the original modern kebab restaurant, offering refined seasonal kebabs in London since 2015. We take inspiration from traditional kebab styles, incorporating classical fine dining techniques and global gastronomic influences. Our kebabs are made from free-range British meat and top seasonal produce, paired with modern mezze, curated craft beers, and exciting cocktails. Our Values Hospitality: We believe in fostering a culture of compassion, care, and hospitality within our restaurant and community. It’s key to our success and builds positive relationships with customers, suppliers, and the wider community. Continuous Improvement: We monitor key performance metrics to assess and improve all aspects of our business, always striving for growth and excellence. Creativity: Staying ahead of culinary and service trends is essential. We encourage team members to contribute ideas that elevate both the food and customer experience. Work Hard: Enthusiasm and pride in our work are fundamental to maintaining a positive, supportive, and ambitious culture. Your Role As Assistant General Manager, you will support the General Manager in delivering an exceptional guest experience and overseeing daily operations. From managing staff and inventory to ensuring top-tier customer service, your leadership will be essential in maintaining high standards and cultivating a vibrant atmosphere. This role requires a hands-on leader who thrives in a fast-paced environment while staying true to our values. Career Progression: Our Assistant General Managers are viewed as “General Managers in waiting,” and we expect them to uphold and promote the culture that allows teams to thrive. This role offers the opportunity to shine in the absence of the General Manager, showcasing leadership qualities that will lead to future growth within the company. We offer extensive on-the-job training and opportunities for advanced apprenticeships to develop structured managerial skills. Core Responsibilities: Leadership & Team Management: Lead by example, setting a strong work ethic and promoting compassion, integrity, and collaboration within the team. Deputise for the General Manager in their absence. Manage busy shifts and maximise restaurant covers. Conduct and record team briefings before shifts. Communicate effectively with the restaurant team using official apps. Motivate and mentor the team to achieve company targets. Participate in training sessions and co-create quarterly staff meetings. Ensure all compliance training is completed on time. Assist with recruitment, interviews, and performance reviews for restaurant staff. Operational Excellence: Oversee the daily operations to ensure efficiency and quality. Lead shifts on the floor and ensure smooth operations. Manage opening and closing shifts as needed. Maintain cleanliness and presentation standards across the restaurant. Approve shifts, record incentives, and manage tip data. Conduct weekly bar stock counts and assist with inventory management. Support the Head Chef and the BOH (Back Of House) team. Guest Experience & Hospitality: Champion exceptional customer service and ensure every guest has a memorable experience. Handle customer complaints professionally and ensure swift resolutions. Continuous Improvement: Regularly assess restaurant performance to identify opportunities for growth. Encourage the team to contribute ideas that drive innovation and improve the customer experience. Coach team members through onboarding and ongoing development. Maintain high levels of product knowledge for both food and beverages. Conduct spot checks on food quality and provide feedback. Financial Management: Manage the restaurant’s budget, staffing, and inventory to ensure profitability. Monitor labor costs to align with financial forecasts. Control stock, waste, and staff meals/discounts efficiently. Collaborate with the Ops Manager and Marketing team to drive sales and implement marketing strategies. Adjust rota staffing levels during quieter periods to optimize efficiency.
Lead Manager Role Description Purpose To lead the staff and operation of the Ammerdown Centre, building on its heritage and identifying the next steps in its journey; to manage its operations and the staff team. Role Description: The Lead Manager will be responsible to the Trustees for: - Maintaining and growing Ammerdown as a centre of refreshment, hospitality, peace and reconciliation where diversity and different identities are cherished. Engaging with guests in order to create a safe and positive environment. - Working with the Trustees in developing the Ammerdown Centre, and community and in particular to refresh the strategy and business plan mindful of its spiritual heart as well as commercial potential. - Further developing the Ammerdown Centre and community to provide opportunities for learning in a safe and inclusive environment where people of differing views and faiths can engage in dialogue and creativity. - Creating opportunities to take forward the vision of the Ammerdown Centre and community through creating partnership and networking opportunities. - Ensuring robust and effective management and performance of the organisation (staff, finance, committees etc.) Enabling a flexible and adaptive response to the changing business environment. - Living and developing the ethos of the Ammerdown Centre and community both within the Centre and in external relationships. - Main responsibilities Spiritual and Leadership - To produce an innovative Ammerdown programme of courses and events, offering opportunities for learning and refreshment. - To progress the Ammerdown Social Justice and Care for Creation programmes,taking into account the needs of the local community and wider faith communities.Where appropriate, to lead such programmes. - To be the on-site and public face of Ammerdown and actively promote it nationally and internationally. - To develop our network of supporters by producing quarterly newsletters, refreshing the 'Friends of Ammerdown' scheme, and developing other fundraising activities. - To resource the spiritual life of the Ammerdown Centre and community by ensuring a pattern of worship which embraces the needs and contributions of those who work and visit there, and which is accessible physically and potentially online. - In line with the vision of the Ammerdown Centre and community and its Christian foundation, to develop Ammerdown further as a resource for churches and faith groups, and individuals of any faith or none, leveraging the location and reputation for hospitality. - To maintain and build relationships with key stakeholders locally, regionally, and internationally. E.g. local faith leaders, Ammerdown House, local charities and more widely within the Community of the Cross of Nails and other retreat centres. Management - To lead and inspire all who work or volunteer at Ammerdown to deliver high standards of hospitality and service to all visitors and guests. - To provide appropriate working conditions for all engaged with Ammerdown and in particular to take responsibility for oversight, implementation and management of safeguarding policies and procedures,and in Health and Safety, which will be implemented by the Compliance Manager. - To develop the organisation and its people in line with available financial resources, operational and learning needs and mindful of staff and volunteer wellbeing. - To ensure the financial sustainability of the Ammerdown Centre and community, and in particular to optimise the balance between activities within Ammerdown’s charitable objectives and supporting activities providing commercial income. - To ensure that the Centre operates within relevant legal and governance frameworks. - Report to the Trustees to respond constructively to challenges as they emerge. - To oversee the bookshop. Person Specification A person with distinctive gifts of insight, creativity and leadership who will enable Ammerdown to continue to articulate its core values in ways that are financially and practically sustainable. A resilient individual, comfortable in both a rural setting and a busy working environment. The Trustees are seeking a person who: Spiritual Life Whose spirituality is ecumenical and embraces the inclusive ethos of Ammerdown and the community. Leadership - Has the ability to inspire, equip, relate, and lead a team of people in offering hospitality to all guests. - Has excellent interpersonal skills, and is attuned to work constructively, ecumenically and with those of other faiths and no faith. - Has the ability to identify and develop untapped potential. - Has a proven track record of creating community. Management - Experience of managing and developing a team with mixed skills and experience, comprised of employed people and volunteers. - Experience of management in a small to medium-sized organisation. - Experience in creating and implementing a business plan. Experience of managing financial planning and budgeting. Professional - Excellent presentational and IT skills. - Experience of developing and delivering spiritual retreats, workshops, training, conferences and/or other events and activities that accord with the values of Ammerdown. - Able to demonstrate a deep interest or experience in peace, justice and reconciliation in the contemporary world. - The successful candidate must be prepared to share in rostered overnight on-call responsibilities. Given the location of Ammerdown they will need access to a vehicle and a valid driving licence. How to Apply Please send your CV and cover letter, which addresses the job specification, to our Chair of Trustees by the 4th March 2025. All applicants will be asked to complete a diversity monitoring form upon receipt of the application. Applicants should have the right to live and work in the United Kingdom. The post is subject to an enhanced DBS disclosure. We envisage this post to be four days a week including occasional evenings and weekends. Flexible working hours can be arranged. Accommodation may be available. Remuneration can be negotiated depending on experience. This role description will be annually reviewed by the Trustees and the post holder.
Job Title: Customer Manager & Assistant Location: Remote (Work from Anywhere) Job Type: Full-Time About Us: Hidex is a forward-thinking company committed to delivering exceptional service and value to our clients. We believe in building strong relationships and providing personalized solutions to meet our customers' needs. As we continue to grow, we are looking for a dedicated and organized Customer Manager & Assistant to join our team remotely. Job Description: We are seeking a proactive and detail-oriented individual to take on the dual role of Customer Manager & Assistant. In this position, you will be responsible for managing customer relationships, ensuring client satisfaction, and providing administrative support to streamline operations. The ideal candidate is a multitasker with excellent communication skills, a customer-first mindset, and the ability to work independently in a remote setting. Key Responsibilities: Customer Management: - Serve as the primary point of contact for assigned customer accounts, building and maintaining strong relationships. - Address customer inquiries, resolve issues, and ensure a high level of customer satisfaction. - Monitor customer accounts to identify opportunities for upselling or cross-selling products/services. - Collaborate with the sales and support teams to ensure seamless customer experiences. - Gather customer feedback and share insights with the team to improve products/services. Administrative Support: - Assist with scheduling, email management, and calendar coordination for the team. - Prepare and organize reports, presentations, and customer communications. - Maintain accurate records of customer interactions and account details in the CRM system. - Handle data entry, file organization, and other administrative tasks as needed. - Support the team with project coordination and follow-up on action items. Qualifications: - Proven experience in customer service, account management, or administrative support. - Excellent communication skills, both written and verbal. - Strong organizational and time-management abilities. - Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite (Word, Excel, PowerPoint). - Ability to work independently and prioritize tasks in a remote environment. - A proactive and problem-solving attitude with a focus on delivering exceptional service.
The role of a Registered Manager is the person with overall responsibility for day to day management of the Children’s Home and is accountable for the delivery of a high quality of service provision, incorporating care, welfare, safety and security of all children and young people in their care in order for them to achieve a secure base. Supporting, leading and managing a team of staff who will provide protection and support the children with their physical, psychological, emotional & social development
Floor Manager Fine Dining Restaurant, New Opening Wednesday to Saturday Kings Cross The Megaro Collection has welcomed its newest addition, Voyage with Adam Simmonds. Our Scandinavian Fine Dining restaurant located in the heart of Kings Cross opened its doors in January 2025, extending an invitation to all patrons to explore the culinary prowess of our Chef Patron Adam Simmonds. We are seeking an experienced and enthusiastic team to join us on this new journey to excite and captivate with adventurous flavours and exceptional hospitality. With the desire to set our guests on a journey of culinary excellence inspired by the land, sea, and atmosphere, Voyage with Adam Simmonds embarks on a mission to provide light, airy and minimalistic plates with an ambiance that mirrors and enhances these sentiments. We aim to provide an open and welcoming environment for all guests to experience fresh and modern dishes. Recognised as one of the nation's top chefs, double Michelin star Chef Simmonds will create and adorn his plates with shapes and formations inspired by architecture, art, and nature. Imploring the skills acquired working under Raymond Blanc at Le Manoir aux Quat’Saisons as well as techniques developed at his first Michelin Star restaurant Ynshir Hall, Simmonds aims to honour traditional techniques and embrace avant-garde approaches to the culinary field at Voyage, where meticulous attention to detail is necessary to inspire. We are looking for an experienced Floor Manager with a Michelin pedigree and at least 5 years in a high-end establishment to join Chef Adam Simmonds on this new adventure. We are also open to consider an Assistant Restaurant Manager stepping up, with a stable career path. The ideal Floor Manager will have a positive and energetic persona with a proactive and to-do attitude, willing to work alongside the GM to lead the team. Personality and confidence are paramount for the role together with a natural passion for food. The Floor Manager will be: · Very hands-on and proactively looking after service, training, and coaching the team on the floor. · A motivator and a natural leader. · Experienced with training team members. · Experienced in opening and closing duties, reporting, and cashing up. · Able to maintain a calm demeanour and will have the ability to deal with stressful circumstances. If you are looking for a forward thinking, contemporary, and genuine company, then look no further. Apply now to begin your journey with us.
The Registered Manager is accountable for ensuring that we deliver high quality care to the young people within our Semi – Independent Home. This means that they are responsible for delivery of all care services for 16- and 17-year-olds as well as providing strategic planning for developments within the home, and all day-to-day management matters. They will demonstrate the ability to build on the well-established principles and practice standards existing within Hawthorn Support. The aim of the Registered Manager is to ensure that each young person placed within the home is fully prepared for life outside the care system. Consequently, they are expected to demonstrate practical leadership in childcare, as well as organise and support staff to provide the best possible training for each young person. This involves being personally available, as well as the supervision and mentoring of staff, organisation of work patterns, and facilitation of care focussed training, and accessing of appropriate services to support the childcare practices within the home. As this is a vital role in the lives of young people cared for at Hawthorn Support, it requires an active and long-term commitment. The Project Manager and Service Manager work closely with each Registered Manager, assisting them to provide high-quality care. While the Registered Manager is employed for 37.5 hours per week (Monday – Friday) they are expected to arrange their own work rota which may involve evening, weekend and sleeping-in duties, if necessary. The Registered Manager is wholly responsible for ensuring an appropriate staff presence to meet the needs of the young people in the home. Key Responsibilities: • Care for Young People o Enrich the lives of young people in our care, helping them create a positive future. • Measuring and Evaluating Outcomes o Be healthy o Stay Safe o Enjoy and achieve o Make a positive contribution o Achieve economic well-being • Childcare o Ensure that any matters relating to child protection are managed in line with current legislation, national standards and best safeguarding practice. o Maintain the highest possible standards of childcare and ensure that each young person’s agreed placement plan is fully implemented. o Co-ordinate and access the appropriate services (health, education, therapy) to ensure the needs of each young person are met. o To carry out and conduct Mentoring Sessions with Young People where necessary. • Leadership o Provide leadership and coaching in childcare practice within the home to ensure best outcomes for young people. o Mentor and support the Mentors in provision of best possible childcare practices. o Mentor and support the staff team in developing the young people’s independent living skills. o Ensure that all of Hawthorn Support company policies and procedures are implementedappropriately. • Home Management o To achieve the best outcomes for all young people, ensure that the home is managed effectively and efficiently. o Ensure the Mentors are focussed on providing the best possible outcomes for th young people. o Make sure that best practice is maintained within the home. o Sustain and develop the administration systems, recording systems, and repair work, so that a warm and caring home environment is maintained. o Manage the home within the agreed budget, taking full responsibility for all incidental costs as well as direct costs such as repairs to the property and appliances, new fridges, staff costs, heating, agency costs etc. o Effectively manage the homes devolved budget and ensure full financial reports are updated. o To attend any conduct weekly residents’ meetings with our young people. • Team Management o Supervise and support the staff group ensuring that the team are developed appropriately to meet the specific needs of the young people in the home. o Develop individual staff training programmes in line with company plans and need andsupervise/provide observations for staff through their NVQ Level 3 Award (Health and Social Care - Children and Young People). o Complete Monthly supervisions with staff team. o To carry out and hold monthly Team Meetings. o Complete probationary and annual performance appraisals for all staff to ensure that they cancontinue to provide appropriate levels of childcare. o Rota Management o Undertake any other duties that may be required. • Health & Safety o To implement the Health & Safety policies and ensure that all staff are aware of all o Health & Safety procedures. o To undertake risk assessments as appropriate. o Managing Risk and Young People with Different Needs. o Ensure that all incidents/accidents are recorded and reported according to procedures. o To ensure that the cleanliness and hygiene of the Home are maintained to an exceptional standard. o To undertake fire drills and tests in accordance with procedure and record the necessary data. Essential Requirements • Work Experience o At least 1 year experience of leadership and management within the childcare sector. o Care management for Children or adolescents: 1 year (required). o Working with Children and adolescents: 1 year (required). o Working in a YP's residential setting: 1 year (preferred). o • Qualifications o To have a NVQ Level 3 award in Health & Social Care (Working with Children and Young people. o Driving Licence (preferred). • Personal attributes and child centred approach o Positive leadership skills o Can work within a team. o Self-motivated and a positive nature. o Coaching skills. o Motivate others. o Ability to engage with young people in a positive and proactive approach. o Sense of humour. o Self-organisation. o Sensitive and reflective. o Honesty and reliability. o Ability to listen and empathise. o Ability to assess risks. • Job related knowledge and skills of o National Minimum Standards o Children and Young Peoples Act 2008. o The Children Act 1989 & 2004. o Children’s Rights Every Child Matters. o Ability to assess risks. o Staff supervisions o Implementing new systems and strategies around the needs of young people o Effective communication skills: recording and report writing and verbal communication. o Awareness of non-verbal communication i.e. eye contact and personal space etc o A professional and caring value base i.e. consistency and empathy • Work Conditions o Ability to Lone Work with individual young people o Commit to shifts if necessary o To join out of hours system and carry out any on call duties o Sleeping in duties if required o Willing to work additional hours to cover sickness and holidays and to work in other homes within your area o Willing to work Bank Holidays & Christmas Holidays· o Have good medical health
We are a premier dining and nightlife destination, offering a unique blend of culinary excellence, private dining, exclusive events, a vibrant bar and lounge area, and an unforgettable dining experience. Combining classic and stylish dining with a fashionable flair, we provide our discerning customers with an exceptional atmosphere where they can indulge in luxury and sophistication. We are now seeking an experienced Bar & Operations Manager to take full ownership of the venue’s operations, ensuring flawless execution of service, high-profile events, and an extraordinary guest experience. Role Overview: As Bar & Operations Manager, you will oversee the entire operation of the venue, ensuring that our high standards are upheld across service, hospitality, events, and financial performance. You will play a pivotal role in maintaining our reputation as a leading late-night, high-end establishment, known for its exceptional cocktails, luxury dining, and elite clientele. Key Responsibilities: Operational Leadership: Oversee all aspects of the bar, lounge, and private dining operations, ensuring a seamless and exceptional experience for guests. Culinary & Beverage Excellence: Work closely with the culinary and bar teams to maintain a refined menu of premium drinks and gourmet dining options. High-Profile Events & Private Dining: Plan and execute exclusive events and private dining experiences tailored to high-net-worth individuals, corporate clients, and VIPs. Revenue & Financial Performance: Manage budgets, control costs, drive revenue growth, and maximize profitability. Team Leadership & Training: Recruit, train, and develop a team of professionals who excel in luxury hospitality and five-star service. Stock & Supplier Management: Ensure high-quality sourcing, inventory control, and strong relationships with premium suppliers. Compliance & Security: Ensure full adherence to licensing laws, health & safety regulations, and venue security protocols. Branding & Marketing Support: Collaborate with marketing and PR teams to enhance the venue’s presence and maintain its reputation as a top-tier nightlife and dining destination. Requirements: Proven experience as a Bar Manager / Operations Manager in a high-end, late-night venue (West End, City clubs, or similar). Strong leadership, financial, and operational management skills. A deep understanding of luxury hospitality, fine dining, high-profile clientele, and exclusive events. Ability to work late-night shifts and thrive in a fast-paced environment. A well-established network within the nightlife, dining, and events industry is highly desirable. Why Join Us? Lead a prestigious venue known for culinary excellence, high-profile events, and a world-class guest experience. Competitive salary with performance-based bonuses. Be part of an elite hospitality brand that blends luxury dining, mixology, and entertainment. Work with industry-leading professionals in a high-energy, high-profile environment. If you have the experience, passion, and leadership skills to elevate our venue to new heights, we’d love to hear from you! Apply now with your CV and a cover letter detailing your relevant experience.
Job Description: We are seeking an enthusiastic and experienced Team Leader . You will fully support and assist the Store Manager and Assistant Manager making sure every shift runs smoothly, and your shop achieves excellence in all areas. This role is ideal for someone who is passionate about coffee, thrives in a dynamic environment, and is excited about helping to manage a busy store. If you have a deep appreciation for quality, a commitment to exceptional service, and a passion for leadership, we want to hear from you! Key Responsibilities: - Leadership & Team Management: - Support the Store Manager & Assistant Manager in leading your team to consistently deliver exceptional customer service - Foster a positive and inclusive work environment by coaching, training, and supporting team members. - Act as the Manager on Duty in the absence of the Store Manager and Shift Manager responsible for the smooth running of the shop, managing the team and raising any issues. ** Operational Management:** - Support the Store Manager & Shift Manager in all aspects of store operations, including staffing and inventory management - Ensure high standards of product quality, cleanliness, and store presentation are maintained at all times. - Monitor inventory levels, and place orders for supplies as needed. - Handle customer enquiries, feedback, and complaints with professionalism and empathy. Sales & Financial Performance: - Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives. ** Compliance & Safety:** - Ensure compliance with company policies, procedures, and health and safety regulations. - Maintain a thorough understanding of food safety regulations and best practices ** Skills & Experience:** - Proven experience as a Team Leader/Supervisor, in a café or hospitality environment. - Strong barista skills with a solid understanding of coffee preparation techniques and espresso equipment. - Demonstrated ability to lead and motivate a team in a fast-paced environment. - Excellent communication, interpersonal, and leadership skills. - Strong problem-solving abilities and a proactive approach to challenges. - Keen attention to detail, with a commitment to maintaining high standards of quality and cleanliness. - Flexible and adaptable, with availability to work early mornings, evenings, weekends, and holidays. - Passionate about creating memorable customer experiences and fostering a positive workplace culture. ** Benefits:** - Competitive hourly rate: £13.00 per hour - Opportunities for career advancement and professional development. - Complimentary meal during full shifts. - Generous employee discounts. - Referral programme with potential to earn up to £250. - Company pension. - 28 days of holiday. - Eligibility for the Store Bonus Scheme. - A dynamic, supportive, and fun work environment. - Recognition programmes such as “Champion of the Month.” Other Details: - Experience: Required. - Languages: English required. - Employment: Full-time. - Schedule: Working days are Monday to Sunday, with shifts scheduled to ensure coverage throughout the week. - Hourly rate: £13.00, plus benefits. Join Us: If you're ready to take the next step in your career and help lead a passionate team dedicated to providing exceptional service, we'd love to hear from you! Apply now to join the ARRO Coffee family and make a difference in the lives of our customers and team members alike. About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our stores are a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit.
Looking for an experienced Bar Supervisor to join our team here at Harrild and sons in the City. The role will require cocktail knowledge, experience with stock, ordering, line checking as well as being able to supervise a bar to a high, premium level. Training will be provided as systems differ, but it is a role for an experience bar person with a friendly demeanour and good work ethics.
SpaOptions is a new aesthetic and beauty clinic at the heart of Southend-On-Sea high street in Essex and seeking for 2 self employed nail technicians to work with their small and friendly team on a 50% commission basis. We are seeking a skilled and passionate Self Employed Nail Technician to join our vibrant small and friendly team. The ideal candidate will have a minimum of 1 year salon experience and a strong commitment to providing exceptional customer service while delivering high-quality nail care services. Required to have own client base in addition to walk-in clients from the high street. Candidates will be responsible for creating a welcoming and relaxing environment for clients, ensuring their needs are met with professionalism and care.
We’re looking for an Assistant General Manager to join our talented team at The Blues Kitchen. This integral role will steer our renowned venue in delivering operational excellence and seamlessly execute its unique hospitality experience. You will have a natural hospitality flair and demonstrate positive leadership. Working closely with our General Manager, you will support all day-to-day operations of The Blues Kitchen and contribute continuously to develop operational effectiveness and efficiency at the venue with unparalleled attention to detail. Responsibilities: - Collaborate with the General Manager to oversee daily operations and ensure a seamless guest experience. - Assist in managing and leading a dynamic team, providing guidance and support as needed. - Contribute to the development and execution of strategic plans for business growth and profitability. - Support financial management, including budgeting, cost control, and reporting. - Ensure compliance with health and safety regulations, as well as licensing requirements. - Uphold and reinforce The Blues Kitchen's brand values and standards. - Actively participate in the organization's overall success by taking on additional responsibilities as required. About you: - Previous experience in a supervisory or assistant management role in the hospitality industry. - Strong leadership skills, with the ability to motivate and engage team members. - Effective communication and interpersonal abilities. - Understanding of financial management principles, including budgeting and P&L analysis. - Familiarity with restaurant operations, compliance, and customer service best practices. - Ability to thrive in a fast-paced environment and adapt to changing priorities. - Passion for music and experiences offered by The Blues Kitchen. Benefits at The Columbo Group At The Columbo Group, it is our utmost priority to ensure each individual feels supported and valued as part of our teams. Joining our family allows you to access the following: - 50% discount across all of The Columbo Group venues. - Free guestlist to our events and festivals. - Best in-class training and development opportunities - ambitious team members are encouraged to enroll in the prestigious Columbo Academy. - Team get-togethers including an invitation to our renowned End of Year celebration party at the Jazz Cafe. - Pension Plan The award-winning Blues Kitchen is one of London’s most loved and legendary venues. Stunningly beautiful, it is the perfect space to soak up a live soundtrack of timeless blues and soul from world-famous resident musicians. With all American favourites on the menu and an expertly curated selection of the world’s finest bourbon, The Blues Kitchen is one of the UK’s most loved experiences.
As the Registered Manager, you will: Lead and inspire a dedicated team to provide high-quality, person-centered care. Oversee day-to-day operations, ensuring compliance with CQC standards. Manage recruitment, training, and staff development. Build and maintain relationships with clients, families, and stakeholders. Drive the growth of the service, ensuring excellence in care delivery.
Manager Key responsibilities: - Manage and supervise the daily operations of the barber shop, including scheduling appointments, managing customer inquiries, and overseeing staff performance. - Ensure that the shop is clean, organised, and fully stocked with necessary supplies and products. - Provide exceptional customer service to all clients and ensure that their needs are met and exceeded. - Maintain a safe and welcoming environment for customers and employees. - Develop and implement marketing and promotional strategies to increase customer base and revenue. - Hire, train, and manage staff members, including barbers, receptionists, and assistants. - Ensure compliance with all health and safety regulations and company policies and procedures.
📦 Removals Coordinator Wanted – Join Our Dynamic Team at Get Removals! 📦 Are you an organized, detail-oriented professional with a passion for logistics and customer service? Get Removals, a leading removals company in London, is seeking a proactive Removals Coordinator to manage and oversee our moving operations, ensuring a seamless experience for our clients. 📍 Location: London (Hybrid/Remote Options Available) 📄 Employment Type: Full-Time 💰 Salary: Competitive + Bonuses What You’ll Be Doing: Managing the end-to-end coordination of residential and commercial moves Liaising with clients to understand their moving requirements and provide tailored solutions Scheduling and dispatching removal teams efficiently Preparing and reviewing job quotes, contracts, and invoices Coordinating with drivers and moving teams to ensure smooth execution of services Handling any last-minute changes or challenges with a solution-focused approach Maintaining records and reports to track job progress and customer satisfaction Ensuring compliance with health and safety regulations and company policies What We’re Looking For: Previous experience in removals, logistics, or customer service coordination (preferred) Exceptional organizational and multitasking skills Strong communication skills – both written and verbal Proficiency in using scheduling and CRM software Ability to work under pressure and meet deadlines A problem-solving mindset with a proactive approach to challenges Flexibility to adapt to changing workloads and client demands Why Join Us? ✔ Competitive salary with performance-based bonuses ✔ Flexible working options (hybrid/remote) ✔ Career growth opportunities within a growing company ✔ Friendly and supportive work environment ✔ Exciting and dynamic industry – no two days are the same! If you’re ready to be the backbone of our operations and help clients experience stress-free moves, we want to hear from you! 📩 Apply now by sending your CV. Join Get Removals and help us make moving effortless for our customers!
Registered Manager Bluebird Care Oldham – Setting the Standard in Premium Home Care About the Role Are you a passionate and experienced care professional ready to take your career to the next level? Bluebird Care Oldham is seeking an exceptional Registered Manager to lead and oversee our premium at-home care services. As a market leader in high-quality private care, we are dedicated to delivering outstanding, people-focused services that make a genuine difference in our customers’ lives. In this vital leadership role, you will be responsible for ensuring operational excellence, maintaining compliance with regulatory standards, and fostering a culture of compassion and professionalism within the team. Key Responsibilities • Leadership & Operations: Manage and lead the daily operations of our care services, ensuring exceptional service delivery. • Care Planning: Develop, implement, and review bespoke care plans tailored to meet individual customer needs. • Team Management: Inspire and support your team, driving a positive workplace culture and facilitating ongoing training and development. • Regulatory Compliance: Ensure full adherence to CQC standards and all relevant legislation. • Customer Engagement: Build and nurture strong relationships with customers, their families, and external partners to ensure the highest levels of satisfaction. • Continuous Improvement: Lead initiatives to elevate the quality of care, fostering innovation and best practices. What We’re Looking For; • Experience: Proven track record in a care management role, with a strong understanding of home care, dementia care, and senior care practices. • Qualifications: Level 5 Diploma in Leadership for Health and Social Care (or equivalent), or willingness to work towards this. • Leadership Skills: A confident leader with the ability to inspire, motivate, and manage a dedicated care team. • Communication: Outstanding interpersonal and written communication skills to engage with customers, families, and professionals. • Commitment to Excellence: A passion for delivering outstanding care and achieving the highest quality standards. • Driving License: A full, clean UK driving license is essential. Why Join Bluebird Care Oldham? Bluebird Care Oldham is a family-founded business and part of the UK’s largest provider of private, premium home care. With over 20 years of experience, we are committed to delivering customer-focused care that prioritises dignity, independence, and respect. We offer: • A competitive salary reflective of your experience and expertise. • Comprehensive benefits, including ongoing professional development and career progression opportunities. • The chance to make a meaningful impact while working with a supportive, values-driven team. Join Us If you are ready to embrace an exciting and rewarding challenge with a leading care provider, we want to hear from you. Be part of a team that places quality care and people at the heart of everything we do. Bluebird Care Oldham is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Please note: Only candidates meeting the essential criteria will be contacted for an interview.
Company: Dial Care Services LTD Position: Registered Manager (Level 5) Location: Borehamwood Dial Care Services LTD is seeking a highly skilled and experienced Registered Manager (Level 5) with a strong background in Ofsted regulations. This role is essential to support our company in obtaining Ofsted registration and ensuring compliance with all relevant standards. Key Responsibilities: • Lead the process for Ofsted registration for our organization. • Ensure compliance with Ofsted standards and regulations. • Work collaboratively with the team to develop policies and procedures aligned with Ofsted requirements. • Provide ongoing support and guidance to maintain high-quality care standards. Requirements: • Level 5 Diploma in Leadership for Health and Social Care (or equivalent). • Proven experience with Ofsted registration and regulations. • Strong leadership and communication skills. • A commitment to delivering high-quality care services. Why Join Us? This is a fantastic opportunity to work with a growing company, shaping the future of care services. The successful candidate will play a pivotal role in helping Dial Care Services LTD achieve Ofsted registration and continue to collaborate with us for ongoing quality assurance. How to Apply: If you are an experienced Registered Manager with Ofsted expertise and are looking for a new challenge, we’d love to hear from you! We look forward to welcoming the right candidate to our team!
The Elbow Room is looking for an experienced, enthusiastic, passionate and level headed Catering and Bar Manager to join our close-knit team and run daily shifts. The Elbow Room is an established, exciting and competitive business. As soon as our customers walk through the door, they will get that high energy buzz rush through them whilst feeling that competitive drive and you will be part of the team that delivers on that! As a Catering and Bar Manager, you will need to stay calm under pressure, be capable of inspiring and encouraging the bar and floor staff and be professional with customers at all times ensuring they are been offered the best service. You will support the Manager with any complaints and any issues with staff. You will have the opportunity to come up with new promotional ideas and will be able to help shape the business. The main responsibilities for the Restaurant and Bar as follow: -Plans catering or bar services and supervises staff. -Decides on the range and quality of meals and beverages to be provided, discusses customer's requirements for special events or occasions. -Purchases or directs the purchasing of supplies and arranges for the preparation of accounts. -Verifies that the quality of food, beverages, and waiting service meets requirements and ensures kitchen and dining areas are kept clean in compliance with statutory requirements. -Checks that supplies are properly used and accounted for to prevent wastage and loss and to keep within budget limits.
Islamic Association of North London (IANL) Post Title: IANL Operations Manager Location: Finchley, London Salary Competitive salary, negotiable depending on experience and qualifications Hours Full-time: 40 hours per week (Flexibility required) Start Date 01 February 2025 Reporting to Board of Trustees Are you an experienced leader with a passion for operational excellence and community development? The Islamic Association of North London (IANL) is seeking a motivated and dynamic Operations Manager to lead the efficient management and growth of our vibrant organisation. About Us IANL is a registered charity established in 1977, serving the Muslim community in Barnet and beyond. Our mission is to advance education, provide religious services, and offer support to those in need, all within the framework of Islamic values. With exciting expansion plans, we’re poised to extend our impact and better serve our diverse congregation. The Role As Operations Manager, you will play a pivotal role in delivering IANL's mission. The successful candidate will have the following key priorities: • Drive forward IANL’s mission, vision, and values. • Strengthen IANL’s reputation. • Provide management and organisational support to ensure efficient operations. • Ensure IANL is well-run and remains compliant with Islamic values, internal governance and charity commission regulations. You will be responsible for delivery or delegation of the following areas: • General Management: Policy maintenance and oversight, compliance, business planning, financial management, and organisational design. • Staff Management: Recruitment, performance management, training, and team development. • Facilities Management: Ensure timely maintenance, security, and health & safety compliance for all premises. • Service Delivery: Oversee a range of services, including educational programs, Ramadan/Eid management, counselling, matrimonial services, and community outreach. • Stakeholder Engagement: Foster strong relationships with local authorities, MPs, community organisations, congregants and external charities. • Reporting: Establishing KPIs and reporting against them to the Board of Trustees The Person We are looking for a dedicated and proactive individual who demonstrates the following: 1. Proven experience in management or organisational leadership roles. 2. Experience of working in the third sector, ideally with charitable organisations. 3. Experience of line management of staff and leadership of teams or departments. 4. Positive ‘can do’ attitude to getting things done. 5. Ability to think proactively, prioritize work, and maintain relationships with a range of stakeholders. 6. Flexibility to occasionally attend out-of-core-hours meetings with volunteer-based teams on evenings and weekends to meet organisational needs. 7. Understanding of key issues surrounding Muslim communities across the UK from a variety of traditions and ethnic backgrounds. Why Join Us? • Be part of a growing organisation making a real difference in the community. • Work in a supportive and collaborative environment rooted in Islamic values. • Take on a challenging role with opportunities for professional growth. Please note that we will only be contacting shortlisted candidates. This job description reflects the core activities of the post. As the services and the postholder develop, there will inevitably be some changes to the duties, and possibly the emphasis of the post itself. We expect that the postholder will recognise this and will adopt a flexible approach. This could include undertaking relevant training where necessary. The management will consult the postholder if significant changes to the job description become necessary. The successful candidate will have to go through an Enhanced DBS check prior to being offered the final offer of employment. Start your journey with IANL and help us shape a brighter future for our community!
Assistant / Graduate Project Manager An existing opportunity to work with a growing Design and Build contractor in London. We collaborate closely with contractors, architects, project managers, and engineers to deliver various projects, from private residential to more significant corporate developments. We ensure each project meets high standards within budget and timeframe while staying updated with industry advancements. Person Specification and Responsibilities: Assist in planning, tracking, and delivering projects on time and budget. Manage day-to-day construction activities on designated projects. Maximize profitability and client satisfaction while maintaining schedules, health and safety standards, security, and quality control. Maintain health and safety procedures, including PPE use, risk assessments. Manage site facilities and rules, coordinate sub-contractors. Complete site-based documentation and site diary accurately and timely. Communicate updates to stakeholders and ensure seamless execution. Manage project documentation and provide progress reports. Attend meetings and prepare the health and safety file. Conducted work inspections and handled other management requests. A commitment to delivering a best value service to customers. Qualifications: Have experience as a Junior Project Manager or Project Administrator wanting to step up into a Project Manager’s role. Your experience could be from a Junior Project Manager / procurement or project administration capacity. A background in project management, construction, or a related field would be advantageous. Knowledge of building and health and safety legislation The ability to work under pressure and meet tight deadlines. Attention to detail, strong communication, and organizational skills. Someone who enjoys a good bit of problem solving Hyper organised; capable of working on lots of projects simultaneously and prioritising them Calm under pressure and able to make super quick able to pick things up quickly and hit the ground running What We Offer: Exposure to diverse industries and innovative projects. Guidance from seasoned project management professionals. Competitive salary with opportunities for growth.
Dispensary Manager Overview: We are seeking a highly organized and experienced Dispensary Manager to oversee the daily operations of our dispensary. The Dispensary Manager will be responsible for managing staff, ensuring compliance with regulations, maintaining inventory, and providing exceptional customer service. The ideal candidate will have strong leadership skills, excellent communication abilities, and a passion for the pharmacy industry. Responsibilities: - Manage all aspects of the dispensary's operations, including inventory management, staff scheduling, and customer service - Ensure compliance with all local and NHS regulations - Train and supervise dispensary staff to provide exceptional customer service and maintain a safe and welcoming environment - Monitor inventory levels and coordinate with suppliers to ensure adequate stock - Implement effective sales strategies to maximize revenue and meet sales targets - Maintain accurate records of sales, inventory, and customer information - Stay up-to-date with industry trends, regulations, and best practices - Skills: - Strong administrative skills with the ability to multitask and prioritize tasks effectively - Bilingual proficiency (preferred) to effectively communicate with diverse customers - Proven ability to manage a team and foster a positive work environment - Excellent organizational skills with meticulous attention to detail - Strong leadership abilities to motivate and inspire staff members - Effective communication skills both verbal and written - Exceptional time management skills to meet deadlines and manage competing priorities - Proficient phone etiquette for handling customer inquiries - Previous experience in retail pharmacy (preferred) - Multilingual abilities (preferred) to cater to a diverse customer base - We offer competitive compensation based on experience. - If you are passionate about the pharmacy industry and possess the necessary skills to excel in this role, we encourage you to apply. Please submit your resume highlighting relevant experience.
Join our Bar Team and be part of an exclusive and hidden gem in the city. Our restaurant is renowned for its high-profile clientele, attracting VIP guests from all over the world. However, our secret is that we treat every guest like the VIP they truly are. As our bar team you will play a crucial role in ensuring that each and every guest receives the warmest welcome possible. You will work alongside a small and dedicated team, upholding exceptional service standards and creating memorable experiences for our guests. To excel in this role, we are looking for individuals with previous experience in a similar environment, a genuine passion for hospitality, and excellent communication skills. Your engaging personality and exceptional grooming will contribute to the overall ambiance of our restaurant. Working under pressure is second nature to you, and you have a strong commitment to following health and safety standards. Night shifts are required, but the rewards are well worth it. Essential requirements for this role include excellent oral and written communication skills in fluent English, with additional languages being a bonus. We value premium customer service and hospitality experience, as well as highly developed interpersonal skills. Your ability to maintain composure and diplomacy at all times is essential. In return for your hard work and dedication, we offer a vast range of learning and development opportunities, providing you with an excellent chance to progress your career. You will also enjoy 28 days of holiday pay and a bonus scheme. If you are looking for a fulfilling role in a prestigious and hidden gem of a restaurant, apply now and embark on an exciting career journey with us!
Oversee and train front-of-house staff to maintain excellent service standards. Coordinate daily floor activities, ensuring smooth operations and outstanding customer service. Work closely with kitchen staff to guarantee prompt food delivery. Track inventory and manage stock levels to ensure seamless service. Support staff scheduling and provide adequate coverage during busy periods and events. Ensure compliance with hygiene, safety, and health standards by enforcing established procedures. Provide regular updates to the Restaurant Manager on floor operations and address any arising issues.
The Counter Soho - newly opened fine-casual restaurant in Soho is on a a lookout for experienced Senior Waiters! What you will be doing: Provide exceptional service to guests, ensuring a positive dining experience. Train new waitstaff on service protocols, menu items, and customer interaction techniques. Provide ongoing mentorship and support to junior staff, ensuring consistent service quality Maintain thorough knowledge of the menu, including daily specials, ingredients, and preparation methods. Advise guests on menu choices, accommodate dietary restrictions, and suggest wine pairings or other beverages. Communicate effectively with kitchen staff and management to ensure smooth operation. Coordinate with the front-of-house team to deliver seamless service during peak hours. Provide feedback to management regarding guest experiences, staff performance, and operational issues. Participate in staff meetings and contribute to discussions on service improvements. You have : 2+ years experiences in chef-led restaurant setting Ability to engage with guests in a friendly and professional manner. Strong problem-solving skills to handle customer complaints or issues effectively. Willingness to step in and assist colleagues when needed.
🌟 Join Wiltons as Senior Chef de Partie! 🌟 ✨ Why Wiltons? 💷 £16.60 -£17.20/hour or £41,500-£43000/year + bonuses 🕒 Full-time, approx. 48 hours/week 📅 Closed Saturdays (lunch), Sundays, holidays, Christmas & Easter breaks 🌴 28 days holiday + extra for service years 📚 Training & career growth opportunities 🍽️ Free meal for 2 after probation 🍷 50% discount at Franco’s and Wiltons 💼 Pension & sickness pay 👕 Uniforms provided & laundered 🍲 Delicious staff meals 🎉 Staff parties & rewards 🏰 About Wiltons: Since 1742, Wiltons has been the epitome of fine British dining. Located on Jermyn Street, it’s renowned for its exceptional wild fish, shellfish, game, and meat dishes. Managed by industry expert Jason Phillips, Wiltons offers a blend of tradition and modern service. 🎨 What You Bring: Senior Chef de Partie experience in similar high-end establishments Leadership & training skills for your team Passion, creativity, and a can-do attitude Dedication to top-quality food presentation 🔑 Requirements: Right to work in the UK (no sponsorship available) Apply now and be part of our culinary legacy! 🌟👩🍳👨🍳
Responsibilities: Greeting visitors. Welcoming guests upon arrival, directing them to the appropriate person, place or studio, and letting them know where everything is. Managing the Phone: Answering calls, checking the voicemail system and passing on relevant messages. Managing Holiday Requests for Staff: Logging staff holiday requests, who is covering them and updating the system appropriately Taking payments for Drinks / Merch / CoWork Space Filing and document management: Organizing and maintaining physical and electronic files, ensuring documents are readily accessible. Implementing systems as needed to streamline processes. Dealing with General Enquiries : Replying to messages, managing the inbox, dealing with walk in’s General Housekeeping : Keeping the area tidy and presentable for guests and Maintaining studio spaces Admin project assistance/ Event Management : We run many smaller events and project manage a couple of blogger events throughout the year, assistance in managing these events will be part of the role. This role is designed to help with the smooth running of the studio and to take on day to day administrative tasks as we go through a growth period and the Owner needs more time to focus on bigger projects. This company started as a sole trader, is now limited and has been on a good growth projection since it started 3 years ago. We have won best Yoga studio in Essex 2022 & 2024, What we offer is unique in comparison to any other Yoga studio around and we have a fantastic community, therefore we are looking for candidates that are familiar with our industry and can add to it. We have a large team of volunteer receptionists who work 4/4.5 hour shifts in the mornings and evenings and this role will be to head up that team and take over a lot of the day to day runnings and comms. This role has lots of potential to grow but comprises many elements such as a little marketing, content creation, event management and customer service as well as a little housekeeping and staff management. The ideal candidate would be invested in healthy living and have an interest in the Yogic Lifestyle and practices, have 2 years experience in Reception/ Administration work, be a forward thinker with creative ideas but also have a professional and friendly manner to deal with our members. This is a fairly low volume space so mindfulness in behaviour is a must as well as being presentable. We’re looking for someone who can hit the ground running and is confident to work alone after training has been provided. The role is to start ASAP. Perks & Benefits: Free Parking Free Yoga membership Relaxed environment This is a freelance contract role.
Main responsibilities include: As a Student Recruitment Consultant, you will be responsible for promoting and recruiting students to join our partner institutions. You will act as a liaison between prospective students and our admissions department. You will develop strategies to increase enrolment and maintain relationships with schools, colleges, and universities to enrol students. - You will be researching pay discrepancies, efficiency bonuses, and other types of compensation in regard to recruitment consultants. - You will propose personnel and higher industrial education relations policies, help implement them in student recruitment, and draft staff handbooks. - The role involves aiding in discussions between the recruitment management team and managers in order to recruit a new applicant. - Interview new applicants, and check references and required documents in order to finalize them. - The position involves providing guidance on matters such as new employee training and recruitment, negotiating protocols, agreements, and other personnel and industrial relations matters. - The job entails handling grievance and disciplinary procedures, as well as overseeing employee welfare and counseling services. - Collaborate with other departments within the institution to ensure that the recruitment process runs smoothly. - Keep up-to-date with the latest trends in recruitment and implement innovative strategies to attract new applicants. - Monitor and report on the effectiveness of recruitment strategies and make recommendations for improvement.
As a Front of House/Kitchen Assistant at our takeaway shop, you will play a pivotal role in ensuring the smooth operation of both the kitchen and customer service areas. Your dedication to maintaining high-quality food preparation standards and creating a welcoming atmosphere for our customers is essential to our success. Key Responsibilities: Front of House: • Greet customers with a warm and friendly demeanor. • Take orders accurately and efficiently, ensuring special requests are noted. • Maintain a clean and organized front of house area, including dining and service areas. • Assist customers with inquiries, provide menu recommendations, and ensure their satisfaction. • Handle customer payments and transactions with precision. • Uphold excellent customer service standards and address customer concerns professionally. • Collaborate with kitchen staff to ensure timely food preparation and delivery. Kitchen: • Ensure food safety and sanitation standards are met at all times. • Maintain kitchen equipment and utensils in good working condition. • Assist in inventory management and restocking supplies as needed. • Work closely with the kitchen team to coordinate orders efficiently. Qualifications: • Minimum of 3 years of experience in both front of house and kitchen roles. • Demonstrated ability to multitask in a fast-paced environment. • Excellent communication and interpersonal skills. • Strong attention to detail in both food preparation and customer service. • Knowledge of food safety and hygiene practices. • Ability to stand for extended periods and lift moderately heavy objects. • A positive and outgoing personality with a commitment to excellent service. If you are a passionate individual with extensive front of house and kitchen experience, we encourage you to apply for this exciting opportunity. Join our team and contribute to delivering exceptional service and delicious cuisine to our valued customers. After Hours is an equal opportunity employer. We welcome diversity and are committed to creating an inclusive workplace for all employees. We are an American / Caribbean soulfood takeaway, known for our late opening. There are the shift below that’s needed but can change Shift starts from 8pm -4-am weekends Weekday 6pm- 2am. Afternoon 2-8 ( once fully trained ) Payment is paid per week We are a company that do bonus schemes and reward for hard work, and increase pay when we see improvements and determination. Salary: From £12.00 per can increase due to experience
📍Areas Covered: Putney, Wandsworth, Wimbledon (SW15, SW18, SW19) 💰 Pay: £13 per hour (Self-Employed Contractor) 📆 Flexible Schedule – Choose Your Hours Are you an experienced and reliable cleaner looking for flexible, well-paid work? We’re a growing residential cleaning business looking for self-employed cleaners to join our team! Why Work With Us? ✔️ Flexible hours – Pick the jobs that fit your schedule. ✔️ Competitive pay – £13 per hour, paid weekly. Lots of opportunities to grow your pay as you work! ✔️ Regular work available – We find the clients, you focus on cleaning. ✔️ Supportive team – No need to chase payments or manage bookings—we handle it! What You’ll Be Doing: ✅ Cleaning residential homes in SW15, SW18 & SW19. ✅ Following a checklist for consistent, high-quality cleaning. ✅ Providing great customer service to our clients. Requirements: 🔹 At least 1 year of professional residential cleaning experience. 🔹 Reliable transportation to travel between jobs. 🔹 Ability to work independently & professionally. 🔹 Must be self-employed (or willing to register). 💬 How to Apply: If you’re interested, send us a message with: 1️⃣ Your name & location. 2️⃣ Your cleaning experience. 3️⃣ Your availability. 📩 Apply now and start earning with flexible, local cleaning jobs!
Job Summary We are seeking enthusiastic and dedicated Front of House Staff to join our dynamic team. The ideal candidate will play a crucial role in delivering exceptional guest experiences by providing outstanding customer service, assisting with food preparation, and ensuring a welcoming atmosphere. This position is perfect for individuals who thrive in a fast-paced environment and have a passion for hospitality. Responsibilities Greet and welcome guests as they arrive, ensuring a positive first impression. Assist with food preparation and presentation in accordance with food safety standards. Take customer orders accurately and efficiently, using basic maths skills for transactions. Provide information about menu items, including upselling specials and recommendations to enhance the dining experience. Maintain cleanliness and organisation of the front of house area, including tables, counters, and waiting areas. Collaborate with kitchen staff to ensure timely service and address any guest inquiries or concerns. Uphold high standards of food safety and hygiene practices throughout the establishment. Manage time effectively to ensure all tasks are completed promptly during busy periods. Additional barista experience is a bonus. Skills Previous experience in a restaurant or hospitality environment is preferred but not essential. Strong understanding of food safety regulations and practices. Excellent guest service skills with a friendly and approachable demeanour. Basic maths skills for handling payments and providing accurate change.Strong time management skills to handle multiple tasks efficiently in a fast-paced setting. A keen interest in culinary arts is an advantage, alongsi Ability to upsell menu items effectively to enhance guest satisfaction.
Canteen is a new and completely unique global food hall destination at the heart of the Design District next to the o2 arena. The buildings iconic design, make for an incredibly exciting place of work, with incredible opportunities. Our unique benefits · £13.15 ph in line with London Living Wage · Experience bartenders welcome · Very flexible working hours · Full training and ongoing brand incentives with the bar & canteen · Bi-annual team night out. · Fast track to supervisory roles · Some late nights Role As one of our Bartenders & venue hosts you will be the face of the Canteen, delivering exceptional customer service, serving customer orders in a timely manner while always bringing forward your personality. With the Bar open from 10:00am through to 11pm, you will be delivering service to a range of customers, and we want you to get to know our regulars who will pop in every morning for a coffee to customers coming for their first time on their way to an event at the 02. Personalising each interaction will allow us to stand out and establish ourselves as a place to visit. Salary £13.15 Varied contract lengths available up to 40 hours. Experience We are looking for people with experience within food & beverage who are willing to learn and work hard. The ability to prioritise different tasks and requests with great organisational skills. Experience making cocktails and barista would be ideal but full training will be given. Food Hygiene certificate and Health & safety awareness an advantage but full training will again be given. Good level of English language both written & spoken. Overall, we are looking for people who have a great personality and able to bring their all into work every day. Duties and Responsibilities CUSTOMERS: · Ensure that the customers experience is one to remember · Maintain a high-profile during service whilst being polite and helpful · Promote and establish a regular customer base, remember their likes and dislikes · Smile and maintain eye contact with customers · Provide prompt, unobtrusive, attentive service · Maintain high standards of personal appearance · Maintain a high standard of personal hygiene PRIOR TO SERVICE: · Report for duty on time and prepared for your shift · Assist others in ensuring that stations are equipped with sufficient clean equipment · Stock up as per standard · Ensure Bar is set up and stocked appropriately · Ensure Bar, back of house areas and floor is clean to standard DURING SERVICE: · Take instruction from your manager/ supervisor, anticipate their requirements · Provide attentive, unobtrusive, prompt service, work as a team · Take and process orders, make, serve and clear food and drinks, troubleshoot where necessary. · Respond to any menu/drinks queries with knowledgeable answers · Ensure the customers’ needs come first · React promptly and deal with any issues, complaints, breakages, spillages as member of the supervisory team. · Communicate any unresolved issues to the manager/ supervisor AFTER SERVICE: · Break down tables and clean · Break down stations · Restock stations as necessary · Ensure everything is left clean and tidy. · Report any outstanding service issues the supervisor/ manager KNOWLEDGE REQUIRED: · To have an excellent understanding of the different menus and the style of service for drinks, food and retail · To have a full working knowledge of all beverage items to include undertaking training in wines, beers, spirits and cocktails · To have a full understanding of all items of equipment, their uses, and where they are kept · To have a thorough working knowledge of the EPOS system to include, geography, what to do if it crashes, troubleshooting and knowing how the credit card payment handsets work. · To represent management in event of emergency, and to assist customers in same · To know where all emergency exits are · To pay due regard to the Health and Safety Policy and Food Safety policy and to ensure standards are met throughout the business. · To pay due regard to the company’s policy on Confidentiality Company Background Greenwich Peninsula is Europe’s largest single regeneration development delivering 17,000 new homes in a new swathe of London that brings together culture, community and modern architecture. Design District is a collection of 16 buildings designed by eight architects set in the heart of Greenwich Peninsula. The Design District will offer permanent and purpose-designed studio space for the creative industries, asset managed by Design District Limited. Prescient Group is managing the Canteen & Bar. We are known for shaping and operating renowned food & beverage, retail and cultural destinations. We work to transform spaces into meaningful assets that deliver targeted results. Some examples of our varied prior clients and projects have been Old Spitalfields Market, Ralph Lauren, Petersham Nurseries, Corbin and King and Burberry. More on Design District Canteen & Bar (“Canteen”) Canteen is a food and beverage destination at the heart of the Design District servicing the residents and visitors of Greenwich Peninsula. It is a highly visible semi-open outdoor venue in the shape of a caterpillar, it is completely transparent and freely accessible. Within the space are six fully fitted-out kitchen spaces and a larger bar. There are two floors with the first floor used as a large seating area and the ground floor housing the finishing kitchens, bar and circulation for the guest. Canteen also benefits from an adjacent shared production kitchen where the partnering food operators will prepare food and dispense deliveries. It will be a wonderful and vibrant place to visit, full of light and benefitting from large trees and comfortable casual seating. Design District Canteen & Bar (“Canteen Bar”) The Bar will provide the arrival experience for all guests entering the Canteen venue from the O2. There will be a varied customer of creatives, residential, visitors and workers and so the Bar is to provide a broad offer of appeal. From craft local beers to cocktails, quality coffee and smoothies to biodynamic wines. The Canteen Bar will be a place for everyone to enjoy through out the day. It is anticipated that the Bars proximity to the O2 will mean that there will be very busy event lead periods. The Bar will be fast, fun, diverse and deliver a high standard of quality and service.
Freelance (Self Employed) Sales Professionals Wanted – AI Solutions for Restaurants We are looking for two driven and passionate Freelance Salespeople to help introduce our innovative AI-powered services to London’s vibrant restaurant scene. Our solutions are specifically designed to boost profitability for restaurants by providing low-cost, automated tools that deliver immediate financial results. Why Join Us? -Self-employed, commission-only role -Potential to earn £2,000+ per week, with a target of 10 sales per week -Be part of a mission to support restaurants in achieving greater success What We’re Looking For: -A strong sales mentality and proven ability to close deals -A good understanding of restaurant operations and their unique challenges -Familiarity with the London dining scene is a big plus -Passion for helping restaurant owners thrive What You’ll Do: -Build relationships with restaurant owners and managers -Present and sell AI solutions tailored to their needs -Support restaurants in adopting tools that improve profitability This is a remote role requiring full-time focus to meet sales targets. If you have a passion for hospitality and the drive to succeed, we want to hear from you.
At Naana we are dedicated to promoting holistic well-being through a range of health and beauty services. Our studio offers a serene environment where clients can rejuvenate their bodies and minds. We are now seeking a skilled and certified Supervisor - Health + Beauty to lead our dynamic team and assist in running the business, including administrative duties. Job Description: We are looking for a motivated and experienced individual to oversee the daily operations of our Health and Beauty department. As a supervisor, you will not only manage our team of Massage Therapists and wellness professionals but also assist with the administrative tasks necessary to keep the studio running smoothly. The ideal candidate will have a strong background in health and beauty services, leadership skills, and a passion for holistic care, combined with business management expertise. Responsibilities: • Supervise and support a team of massage therapists and beauty professionals. • Ensure the highest standards of customer service and client satisfaction. • Oversee scheduling, training, and performance evaluations of staff. • Manage daily administrative tasks, including appointment scheduling, client records, and inventory management. • Maintain cleanliness, organization, and compliance with health and safety regulations. • Develop and implement strategies to promote services and increase client retention. • Stay updated on industry trends and introduce new techniques and treatments as appropriate. • Handle client feedback and resolve any concerns in a professional manner. • Collaborate with management to meet business goals and drive the studio’s success. • Assist with budgeting, financial reporting, and other business operations as needed. Qualifications: • Certified Massage Therapist or certified beauty professional with a valid license (as required by local regulations) is a must. • Proven experience in the health and beauty industry, preferably in a supervisory role. • Strong leadership, communication, and organizational skills. • Experience with administrative tasks such as scheduling, client management, and inventory control. • Knowledge of various massage techniques and beauty treatments. • Commitment to providing a high-quality, client-focused experience. • Ability to inspire and motivate a team in a fast-paced environment. • Flexibility to work evenings, weekends, and holidays as needed. What We Offer: • Competitive salary with benefits and performance-based bonuses. • Opportunities for professional development and advanced training. • A supportive, nurturing work environment focused on well-being. • Discounts on studio services and products. • Flexible scheduling to promote a healthy work-life balance. If you are a certified professional with both health and beauty expertise and administrative skills, we invite you to apply and join our team. Help us create a space where clients feel valued, relaxed, and revitalized while contributing to the successful operation of the business!
Come work with us at Koshari Street, a great team, great environment and one of the best growing fast food restaurants in London! Koshari Street is a vibrant and modern Egyptian Street Food restaurant (QSR). We are very fast very lean and we celebrate a great working environment as a family. Responsibilities: - Greet and welcome customers in a friendly and professional manner and provide help and recommendations for them - Organise ROTAs, in charge of staffing and hiring for the store - Full P&L responsibility for the store from labour cost to cost of food to operating costs - In charge of stock takes, new product development, customer feedback & reviews - In charge of forecasting materials needed for the store and ordering in advance from suppliers - Be able to roll up your sleeves and take charge of all tasks around the shop - lead the team by example and be prepared to take responsibility - Ensure food safety & hygiene guidelines are followed at all times - Opening and closing the store including washing up & store hygene maintenance - Prepare corporate orders & box them properly for delivery - All in all a responsible and excited store manager who has a sense in food and passion for quick service restaurants - Skills: - Strong hospitality skills with a focus on providing exceptional customer service in English (other languages are a plus) - Previous experience in food preparation and management in restaurant industry - Attention to detail and always being on time - Computer skills and ability to prepare presentations & work with Excel files - Ability to connect with & charm customers as well as explain food concept to new customers and attract customers into the shop - We offer competitive pay (£31k + up to £5k bonus per year) and a positive work environment and a lot of room to grow & get promoted. If you have a passion for food and the restaurant chain business, apply to this job. - Please note that this position may require standing for long periods of time and occasional lifting of heavy objects.
We are seeking a friendly and efficient Salon Receptionist to join our vibrant team. The ideal candidate will be the first point of contact for our clients, providing exceptional customer service while managing the day-to-day administrative tasks of the salon. This role requires strong organisational skills, a professional phone etiquette, and proficiency in various computer applications to ensure smooth operations. Responsibilities Greet clients warmly upon arrival and assist with check-in procedures. Manage appointment scheduling and confirmations using salon management software. Handle incoming calls, providing information about services and answering client queries with professionalism. Perform data entry tasks accurately to maintain up-to-date client records. Process payments and manage transactions efficiently. Maintain a clean and organised reception area, ensuring it is welcoming for clients. Assist with clerical duties such as filing, typing, and general office support as needed. Collaborate with salon staff to ensure seamless service delivery and client satisfaction. Qualifications Proven experience in an administrative role, preferably within a salon or beauty environment. Strong organisational skills with the ability to multitask effectively in a fast-paced environment. Excellent phone etiquette and communication skills, both verbal and written. Attention to detail with a commitment to maintaining accurate records. Ability to work well independently as well as part of a team, demonstrating a positive attitude at all times. This position will be one full day every Thursday 9.45 - 20.00 and one Saturday a month Flexibility to work additional days/school holiday cover is essential (to cover the other receptionists holidays) If you are passionate about providing excellent customer service and have the skills required for this role, we would love to hear from you! Job Type: Part-time Pay: From £11.44 per hour Expected hours: 10.25 – 19 per week Benefits: Company events Company pension Employee discount Education: GCSE or equivalent (required) Experience: Customer service: 1 year (preferred) Administrative experience: 1 year (preferred) Language: English (required) Work Location: In person Application deadline: 25/02/2025 Expected start date: 03/03/2025