Trabajos managed service provider en London

Job Description: As the Floor Manager, you will play a key role in managing the day-to-day operations of the front-of-house area, including supervising staff, ensuring exceptional customer service, and maintaining high standards of cleanliness and organization. You will work closely with the management team to create a welcoming and efficient environment that exceeds guests’ expectations. Key Responsibilities: - Supervise and coordinate the activities of front-of-house staff, including servers, hosts/hostesses, and bussers. - Provide guidance, support, and feedback to ensure excellent service and professionalism at all times. - Ensure that guests receive a warm welcome and attentive service throughout their dining experience. - Address any issues or concerns promptly and courteously to ensure guest satisfaction. - Oversee seating arrangements, reservations, and waitlist management to optimize table turnover and guest flow. - Monitor dining areas to ensure cleanliness, organization, and adherence to safety standards. - Provide training and ongoing support to front-of-house staff to enhance their skills and knowledge. - Conduct regular performance evaluations and identify opportunities for growth and improvement. - Handle guest complaints or concerns effectively and professionally, seeking resolution in a timely manner. - Communicate with kitchen staff and management to address any issues that may arise during service. - Work closely with the kitchen team, bar staff, and management to ensure seamless coordination and communication between front-of-house and back-of-house operations. - Collaborate on menu planning, special events, and promotions to drive business growth. - Ensure compliance with health and safety regulations, food hygiene standards, and licensing requirements. - Conduct regular inspections and audits to maintain compliance and address any issues promptly. Qualifications: - Previous experience in a supervisory or managerial role within the hospitality industry, preferably in a restaurant or similar establishment. - Strong leadership and interpersonal skills, with the ability to motivate and inspire a team. - Excellent communication and customer service skills, with a focus on creating positive guest experiences. - Knowledge of restaurant operations, including reservations systems, point-of-sale software, and front-of-house procedures. - Understanding of health and safety regulations, food hygiene standards, and licensing requirements. - Flexibility to work evenings, weekends, and holidays as required. Job Type: Full-time Pay: £33,000.00 per year

Cornerhouse Supervisor JD Newly created, role for a small, ambitious café & foodhall, located front and centre in the ground floor of our mixed use hospitality and workspace building in Peckham. The role will be hands-on, running and operating the café & foodhall on a day-to-day basis and overseeing the entrance to the whole building to create an excellent, well established neighbourhood destination. You will have the support of the Venue Manager, Café Manager and wider management team as well as a small café and floor team. With expert training oNered, this is a great opportunity for someone who has been a successful supervisor or head barista, and is a chance to come in at the beginning to help create and shape the new operation as a collaborative, progressive venue which is full of life and open to all. We’re looking for an organised, engaging, highly diligent person who fully understands our customers. Applicants should have spent at least 1 years in specialty coNee, with 3 years in the hospitality industry including at least 1 year of supervisor-level experience. Company Description Rye Lane Cornerhouse is home to a huge number of independently operated small businesses in the centre of Peckham. We run a shared workspace (via our sister company Market Peckham) as well as the café and food hall, alongside acting as landlord and building manager to a music venue, gym, rooftop bar and restaurant. We’re a multifaceted, independent business focussing on oNering an evolving, high-quality platform for a diverse group of small businesses and operators, which translates into an energetic and varied local destination for our customers. As we evolve and grow our operations within our new venue which opened in May, we’re looking for a professional and engaged Café & Foodhall Supervisor who can embed themselves in the life of our building, and work in a structured and creative way to maximise our collective oNer, customer service, local appeal and footfall. Key Tasks: Responsibility for the day to day running and operation of the café set within our ground floor food hall, supported by the Venue Manager and wider management team, as well as assisting in the oversight and operation of the food hall. Responsibilities include; 1. Operational responsibility – helping to run day to day operations of food hall and café, preparing food and coNee, assisting in managing a team to embed a motivated and enjoyable culture, implementing SOPs to ensure highly consistent, excellent standards, as well as monitoring inventory and supplies (all supported by the Café & Venue Manager), to ensure the ground floor is always operating smoothly. 2. Customer experience – providing an exceptional, welcoming and memorable experience for every single customer, ensuring the space always looks beautiful, proactively engaging with customers and community to gather feedback and address concerns, and helping to implement initiatives to enhance customer loyalty and satisfaction. 3. Financial management – adhering to budgets, exceeding sales targets, and generating sustainable, healthy margins for the café, as well as feeding into strategic decision making to improve customer experience and business performance. 4. Quality control – ensure the consistent delivery of a high-quality full hot and cold food and drinks menu from the café, supported by the further oNerings of a collective of creative, highly experienced industry professionals, as well as implementing and enforcing compliance, health and safety and general upkeep standards. Required Skills; Excellent customer service. Understanding of café and general hospitality operations. Knowledge of current trends and innovations in the UK hospitality industry. Leadership & Team Management Self-starting and highly motivated Proven ability to oversee, motivate, and encourage a diverse team. Excellent communication and interpersonal skills to build positive relationships with team members, collaborators and customers. Ability to help promote a positive and supportive work environment for maximum productivity. Supervision of the team and Venue deputising when the venue manager, and café manager are oN. Customer Service & Operations • Exceptional customer service skills with a focus on exceeding guest expectations, and setting a friendly, welcoming atmosphere for all. In-depth knowledge of coNee as well as preparation techniques and equipment. Good knowledge of UK food hygiene and safety regulations. Ability to handle customer complaints and resolve issues in a professional and timely manner, with the support of managers wherever needed. • Detail-focussed, with a proven track record in maintaining high standards of service, cleanliness, and presentation throughout venues. Problem-Solving & Decision-Making Ability to make sound decisions under pressure and in fast-paced environments. A proactive approach to anticipating and mitigating potential risks and challenges. Excellent organisational and planning skills to ensure smooth daily operations and event execution. Additional Skills Proficiency in relevant POS systems. Excellent written and verbal communication skills. Organised, reliable and responsible. Ability to work independently and as part of a team. Commitment to continuous learning and development within the hospitality industry. If you’re interested we’d love to hear from you!

We are looking for a talented individual to join our team at Paradiso Soho! A little about us. Paradiso burger and cocktail bar is in the heart of Kingly Court operating on 2 floors, we serve fresh food, amazing cocktails and on the weekends we offer bottomless brunch. Here at paradiso we train our team members to work on the bar and on the floor providing table service so everyone has the knowledge to work in any section. What we are looking for. An experienced supervisor who has worked behind the bar and on the floor. You are well organised, presentable, polite, have experience in leading teams of up to 12 people at one time, know how to deal with customer complaints, can train new and current staff members with all the skills they need to do their jobs to the highest standard. If this sounds like you then hit the apply button and we will be in touch as soon as possible.

Full job description Assistant General Manager Based at the heart of our neighbourhoods, and residential enviroment, Louis Earlsfield is a truly all-day dining restaurant, serving up delicious food from breakfast brunch and dinner. Grab & go and a Deli too. Assistant General Managers at Louis restaurant are experienced with high volume, fast paced all day dining environments. You work closely with your General Manager & Head Chef to lead the restaurant, creating magical experiences for our guests, engage & motivate your team and drive excellent results. We are team players; we have a lot of fun and support each other. Life at Louis Earlsfield • Competitive salaries, up to £42k pa. • Investment in YOU! You’ll be provided with comprehensive training when you start, as well as continued opportunities for personal progression & development – we are committed to developing our future Operators internally. • 48-hour contracts and a commitment ensuring you get a good work/life • 70%off food and 50% off drinks when visiting Louis or anybother company site. • End of shifts staff drink • Plus, the standard ones you would expect: auto-enrolment in our pension scheme, holiday, & bottomless hot drinks on shifts Are you our next Louis Earlsfield Assistant General Manager? • Love the buzz of running a busy, always evolving restaurant, • An approachable and engaging leader, • Driven to deliver exceptional service & standards, • Strong business acumen, able to control metrics and drive sales. LOUIS restaurant is an equal opportunity employer, we celebrate diversity and are committed to building an inclusive environment for all employees.

We are currently in search of an Assistant Manager to join our esteemed team at 12:51 by Chef James Cochran in Angel. This position will involve assuming a key role in supervising the daily functions of our distinguished restaurant, prioritizing the delivery of unmatched service to our esteemed clientele. Your duties will include: - Supervising and leading a team of restaurant staff members - Ensuring that food production is efficient and meets quality standards - Enforcing food safety protocols and maintaining cleanliness standards - Providing excellent hospitality to customers and addressing any concerns or complaints - Managing inventory and ordering supplies as necessary - Training and developing team members to enhance their skills and performance - Collaborating with other managers to achieve overall restaurant goals Skills: To excel in this role, you should possess the following skills: - Strong leadership abilities with the ability to effectively manage a team - Extensive knowledge of restaurant operations, including food production and safety protocols - Excellent communication and interpersonal skills to provide exceptional customer service - Ability to multitask in a fast-paced environment while maintaining attention to detail - Experience in team management, including scheduling, training, and performance evaluations - Knowledge of hotel or hospitality industry If you are a dedicated individual with a passion for the restaurant industry and have the skills required for this position, we would love to hear from you. Apply today to join our dynamic team as a Shift Manager! Job Types: Full-time, Part-time Salary: From £16.00 per hour Expected hours: 35 per week Benefits: Casual dress Company pension Discounted or free food Employee discount Schedule: Day shift Flexitime Experience: Restaurant management: 2 year Hospitality: 3 year

About Us: Join our vibrant and bustling fish and chips restaurant, renowned for delivering classic dishes with a modern twist. We pride ourselves on offering exceptional customer service and high-quality food in a welcoming environment. We are seeking a dedicated and experienced Duty Manager to oversee daily operations and ensure our guests have an unforgettable dining experience. Key Responsibilities: 1. Staff Management: - Schedule and supervise shifts for kitchen, waiting, and cleaning staff.   - Conduct training and development programs for new and existing employees.   - Address and resolve staff issues and conflicts, maintaining a positive work environment. 2. Customer Service: - Ensure the highest standards of customer service are consistently delivered.   - Greet and seat guests, manage reservations, and handle customer inquiries and complaints.   - Maintain a clean, organized, and well-presented dining area. 3. Operations Management: - Oversee daily operations, ensuring efficiency and adherence to standards.   - Monitor food quality and presentation, ensuring it meets our high standards.   - Manage inventory levels, order supplies, and conduct regular stock checks.   - Ensure compliance with health, safety, and hygiene regulations. 4. Financial Management: - Perform daily cash-ups and manage cash flow.   - Assist in preparing and managing budgets.   - Track sales and expenses, providing regular financial reports to the General Manager.   - Implement cost-control measures to maximize profitability. 5. Marketing and Promotion: - Assist in developing and implementing promotional strategies.   - Manage the restaurant’s social media presence and engage with customers online.   - Coordinate special events and community engagement activities. 6. Compliance and Administration: - Ensure compliance with all licensing, health, and employment regulations.   - Maintain accurate records, including staff files and financial documentation.   - Handle administrative tasks such as payroll and staff scheduling. Qualifications and Experience: - Experience: Minimum of 3-5 years in the restaurant industry, with previous supervisory or management experience. - Customer Service: Proven track record in delivering exceptional customer service. - Skills: Strong leadership, organizational, and multitasking abilities. Excellent communication and problem-solving skills. - Technical: Proficiency with point-of-sale (POS) systems, inventory management software, and basic office software (e.g., MS Office). - Education: Degree or diploma in hospitality management, business administration, or a related field is a plus. - Certifications: Food Safety and First Aid certifications are advantageous. Benefits: - Competitive salary - Opportunity for career growth and development - Friendly and supportive work environment - Employee discounts on meals Join us and be part of a team dedicated to providing the best fish and chips experience in town

Our esteemed client is seeking an experienced and motivated Restaurant Supervisor to join their team and oversee the daily operations of their high-end restaurant. The ideal candidate will possess exceptional leadership skills, a passion for customer service, and a proven track record in restaurant management. If you are dedicated to delivering excellence and creating memorable dining experiences, we encourage you to apply for this critical role. Responsibilities: - Staff Supervision: Lead, mentor, and supervise restaurant staff, including servers, hosts, and bussers, to ensure high performance and adherence to service standards. - Customer Service: Ensure exceptional customer service by engaging with guests, addressing their needs and concerns promptly, and creating a welcoming and enjoyable atmosphere. - Operational Oversight: Oversee daily restaurant operations, including table setup, service flow, and coordination between kitchen and service staff to ensure smooth and efficient service. - Training and Development: Train new employees and provide ongoing training for existing staff to ensure they are knowledgeable about menu items, service standards, and company policies. - Quality Control: Maintain high standards of food and beverage presentation, ensuring consistency and quality in every dish served. - Conflict Resolution: Address and resolve any customer complaints or staff issues in a professional and timely manner, ensuring customer satisfaction and a positive work environment. - Inventory Management: Monitor and manage inventory levels of service supplies, including tableware, linens, and cleaning materials, ensuring adequate stock and timely replenishment. - Health and Safety Compliance: Ensure compliance with health and safety regulations, including food safety standards and sanitation practices, maintaining a clean and safe environment for guests and staff. - Reporting: Prepare and submit daily operational reports, including sales, staff performance, and customer feedback, to senior management. - Team Collaboration: Foster a positive and collaborative work environment, promoting teamwork and open communication among staff and management. Requirements: - Experience: Proven experience as a Restaurant Supervisor or in a similar role within the hospitality industry, with a strong background in customer service and staff supervision. - Education: High school diploma or equivalent; a degree in Hospitality Management or a related field is preferred. - Leadership Skills: Strong leadership and interpersonal skills, with the ability to inspire and motivate a diverse team. - Customer Focus: Commitment to delivering exceptional customer service and enhancing the guest experience. - Communication: Excellent verbal and written communication skills, with the ability to interact effectively with guests, staff, and management. - Organizational Skills: Superior organizational and time-management abilities, with the capacity to manage multiple priorities and tasks simultaneously. - Problem-Solving: Effective problem-solving skills and the ability to remain calm under pressure. - Flexibility: Willingness to work flexible hours, including evenings, weekends, and holidays, to meet the needs of the business. Benefits: - Competitive Salary: Attractive compensation package commensurate with experience and skills. - UK sponsorship visa - Health Benefits: Comprehensive health and wellness benefits, including medical, dental, and vision coverage. - Professional Development: Opportunities for continuous learning and career advancement within the hospitality industry. - Employee Discounts: Discounts on food and beverages.

One of our client is seeking for an experienced and highly motivated Floor Manager to join our client’s team and oversee the daily operations of their restaurant floor. The ideal candidate will possess exceptional leadership skills, a keen eye for detail, and a commitment to providing outstanding customer service. If you have a proven track record in hospitality management and a passion for creating memorable dining experiences, we invite you to apply for this key role. Responsibilities: - Ensure exceptional customer service by actively engaging with guests, addressing their needs and concerns promptly, and creating a welcoming and enjoyable atmosphere. - Supervise, train, and motivate floor staff, including servers, hosts, and bussers, to ensure high performance and adherence to service standards. - Oversee daily floor operations, including table setup, service flow, and coordination between kitchen and service staff to ensure smooth and efficient service. - Maintain high standards of food and beverage presentation, ensuring consistency and quality in every dish served. - Resolution Address and resolve any customer complaints or staff issues in a professional and timely manner, ensuring customer satisfaction and a positive work environment. - Monitor and manage inventory levels of service supplies, including tableware, linens, and cleaning materials, ensuring adequate stock and timely replenishment. - Ensure compliance with health and safety regulations, including food safety standards and sanitation practices, maintaining a clean and safe environment for guests and staff. Requirements: - Experience: Proven experience as a Floor Manager or in a similar hospitality management role, with a strong background in customer service and staff supervision. - Education: High school diploma or equivalent; a degree in Hospitality Management or a related field is preferred. - Leadership Skills: Strong leadership and interpersonal skills, with the ability to inspire and motivate a diverse team. - Customer Focus: Commitment to delivering exceptional customer service and enhancing the guest experience. - Communication: Excellent verbal and written communication skills, with the ability to interact effectively with guests, staff, and management. - Organizational Skills: Superior organizational and time-management abilities, with the capacity to manage multiple priorities and tasks simultaneously. - Problem-Solving: Effective problem-solving skills and the ability to remain calm under pressure. - Flexibility: Willingness to work flexible hours, including evenings, weekends, and holidays, to meet the needs of the business. Benefits: - Competitive Salary: Attractive compensation package commensurate with experience and skills. - Uk sponsorship visa - Health Benefits: Comprehensive health and wellness benefits, including medical, dental, and vision coverage. - Professional Development: Opportunities for continuous learning and career advancement within the hospitality industry. - Employee Discounts: Discounts on food and beverages. - Paid Time Off: Generous paid time off, including vacation, holidays, and sick leave. - Supportive Environment: A positive and collaborative work environment with a focus on teamwork and professional excellence.

ASSISTANT MANAGER INTRODUCTION We are excited to announce that we are currently seeking an Assistant Manager to join our talented operations team at our ice cream shop located at St John's Wood High Street. We are looking for a young and talented people-orientated person to represent our company in this store in London. We are looking for someone who is enthusiastic, organized, and dedicated to delivering exceptional customer service. ABOUT UNICO GELATO Unico Gelato is an Italian delicatessen specializing in gelato, coffee and pastries. Unico is linked with one of the most famous gelato shops in Bologna, Cremeria Funivia, and uses the great Italian culinary traditions and historic recipes of its hometown to bring a true taste of Italian gelato to London. Owned by a group of experienced Italian entrepreneurs plus Italian football legends, Gianfranco Zola and Roberto Di Matteo, and managed by a young team of professionals, Unico operates since 2015 and currently has sites in Fulham, Saint John’s Wood, Bromley, Holland Park and Lisbon, with a new location in Gloucester Road set to open this upcoming Summer. The brand Quality and freshness are our key driving factors reflected in the choices we make along our supply chain. The atmosphere is equally important - inspired from the familiar and welcoming vibes of our mediaeval hometown, the brand provides a customer-centric experience, welcoming its customers to a safe and self-indulgent experience. TASKS - Providing high-quality customer service to establish a strong relationship with the local community - Serving Gelato, pastries and coffee ensuring the company’s quality standard - Overseeing daily operations, including ordering, counting stock, preparing the rota - Supporting the Store manager in creating a strong work ethic within the team, managing and recruiting staff - Teaching new staff members - Attending staff meeting - Maintaining cleanliness - Cleaning REQUIREMENTS - Previous experience in the food & beverage industry - Flexibility to work during week-ends - Able to collaborate within the team - Willingness to learn - Strong work-ethic - Fluent English speaking AVAILABILITY - Up to 45 hours / week - Location: 138 St John's Wood High Street, NW8 7SE BUDGET Yearly salary: £26.000,00 to £28.000,00 Job Type: Full-time Pay: £26,000.00-£28,000.00 per year Supplemental pay types: Tips

We are on the look for a Floor Manager to Join our vibrant team at Mezcalito Brompton, a fun Mexican cocktail bar and late night venue that offers a fiesta of flavors, exciting ambiance, and a memorable experience. We are currently seeking a talented and enthusiastic Floor Manager to lead our dynamic front-of-house team. Responsibilities: Lead and inspire a team of passionate guys. Maintain a lively and welcoming atmosphere, creating a memorable experience for our guests. Train and mentor staff, providing ongoing coaching and development opportunities. Monitor service quality, address customer concerns, and promote customer satisfaction. Collaborate with the kitchen team to ensure efficient food and beverage service. Implement and maintain high standards of cleanliness, organization, and safety. Contribute to the development and implementation of sales strategies and promotions. Requirements: Previous experience in a supervisory or management role within the restaurant industry. Strong leadership skills with the ability to motivate and engage a team. Exceptional customer service and communication skills. Enthusiasm for Mexican cuisine and culture. Flexibility to work evenings, weekends, and holidays. Proficient in POS systems and restaurant management software. Why Join Our Team? Be part of a fun and energetic work environment. Opportunity for career growth and advancement. Competitive pay and benefits package. Enjoy discounts on delicious Mexican cuisine. Join a supportive and passionate team that values teamwork and creativity. 60 minutes free daily electric bike. If you're passionate about creating memorable dining experiences and thrive in a fast-paced, lively atmosphere, we want to hear from you! Join us at Mezcalito Brompton and let's bring the flavours of Mexico to life.

Cocotte is looking for an experienced, positive, and motivated part-time Supervisor/Duty Manager with a minimum of 1 year of experience. Our menu is focusing on high-quality, homemade dishes, seasonality, great flavour, and cocktails. What we are looking for: - A passion for the industry and the challenges that come with it. - Energy and motivation to successfully provide great customer service. - A can-do attitude and multi-tasker to ensure the right things are done on time. - A result-driven and ambitious individual keen to develop his/her career and grow with us. In return, we will provide you with a great package including: • Competitive salary • Bonus scheme • 28 days holiday • Pension • Amazing staff food and drinks • Employee 50% discount across all sites • Fun culture surrounded by a supportive and young team • Wagestream (Claim your money early!) Despite all the fun we have, we also take your personal development as seriously as we take our service, food and drinks. Cocotte offers great opportunities to learn and grow within the company with a a few new openings coming soon.

We offer more than just Gelato; we sell joy! - Position: Supervisor - Pay: £12.30 per hour - grow through our scoops of success and earn up to £12.90 per hour! Our vision is to be the world's most iconic Italian gelato artisan. Our Mission is to create joy through serving authentic Italian spirit, in the most sustainable way possible. Founded just under a century ago, we are an ever-growing company that has now expanded worldwide! If you enjoy interacting with people and have a passion for amazing Italian food, then we would love to hear from you! You’ll be working alongside a great team to help deliver excellent service and standards for your store that you will be proud of. What you will be doing: Greeting customers into the store as if they are family Crafting gelato scoops and other treats to bring joy to our customers whilst creating a friendly, energetic atmosphere Lead by example by setting standards within your store Motivate your team to value the quality of our products by upselling our amazing products to achieve store targets Monitoring the team is following the health and safety security measures Help train and induct new members of the team Being a keyholder of the store, making the daily operations run smooth What we’re looking for: Outgoing - love speaking to people Friendly - to greet our hungry customers Smiley and bubbly - give a warm welcome Proactive and energetic - there’s always something to do! Share our values - be proud to be part of our team Team player - pitch in on all jobs Organised - making sure the store is running smoothly Show initiative - completing tasks without prompting Problem solving - creating solutions before they become issues What you will get: £12 allowance per day when on shift to spend on food and drink Up to 50% off on store products Refer a friend incentive scheme Earn more with our Scoops of Success progression to ASM and beyond! Seasonal social events Regular competition incentives Pension scheme Reward scheme on Perkbox to spend points on the high street and online stores, restaurants, cinemas, and more! Employee Assistance Programme - our 24/7 counseling support provider

Join Sonya Restaurant as a Team Leader - Chelsea, London We are excited to share that we are looking for a dedicated Team Leader to join us to support the opening of our new, independent restaurant. About us We are an independent Aegean (Turkish and Greek food) restaurant, ran by an Executive Chef and a General Manager. About the role As a Team Leader at Sonya, you’ll be at the forefront of delivering exceptional service, ensuring every guest leaves with a smile. From recommending signature dishes to providing a seamless dining experience, you’ll play a vital role in our restaurant’s success. Our menu and hospitality style is influenced by Turkey and the Mediterranean. Most importantly, you will lead on the front of house staff training, alongside the bar manager. If you can deliver warm, welcoming hospitality, this could be the opportunity for you. About you • Previous experience as a Team Leader/ Assistant Manager/ Supervisor is a plus, but we’re open to individuals who can demonstrate an eagerness to learn and the right attitude when it comes to providing caring and exceptional training to our staff. • Minimum 3 years experience in hospitality. • An ability to thrive in a fast-paced environment. • You will be expected to demonstrate a strong food and wine knowledge to guests (training provided). What we offer In return, we offer a competitive salary of £13.50 per hour and fantastic progression pathways. We are passionate about promoting internal talent who prove themselves. If you believe you fit this description, we would love to hear from you.

As Assistant Manager at the Sindercombe Social, you’ll support the General Manager to lead a successful site. You’ll use your experience to inspire team members, and work together to provide guests with an experience they won’t forget. Join us at Castle Pubs, where each one of our pubs has its own story to tell. Think distinctive pubs packed with individuality, like minded regulars and a unique atmosphere. If you’ve got pints of personality, we want to hear from you. WHAT’S IN IT FOR ME? Amazing progression opportunities! We believe in growing our own talent. Last year, we promoted over 150 Deputy Managers to General Managers. A massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered. 20% discount across all off our brands for up to 5 friends and family. Discounts on gym memberships. Team Socials – work hard, play hard! On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you. WHAT WILL I BE DOING? AS DEPUTY MANAGER YOU’LL… Use your management experience to be an assistant to the General Manager in the day to day running of the business. Train and inspire your team to deliver food, drink, and service to be proud of. Be the role model and guide development within your team. Ensure our guests are cared for, being the host to life’s memorable moments. Strive towards and achieve business targets.

The Cheese Barge is looking for an experienced restaurant Supervisor to join the Front of House team at our Paddington restaurant. We’re dedicated to celebrating the best in British Cheese, working with suppliers from all around the country to create our signature grilled cheese sandwiches and other classic cheese-focused dishes – all seasonal, and made with the best quality produce. We're busy year-round, so you’ll need energy and a positive attitude to succeed in our small, but passionate and determined team. We’re an extremely passionate, creative and determined team, with an eye for detail and a strong focus on the customer experience. If you’re passionate about hospitality, understand what fantastic customer service is all about, and love cheese as much as we do, we want to hear from you. We’re looking for an experienced and reliable FOH Supervisor, who has a natural talent for hospitality and a desire to pursue a career in this industry. You'll be supporting our General and Assistant Managers to run the restaurant, leading the FOH team during service, and ensuring customer service is delivered to the highest standard. You'll be responsible for opening and closing the restaurant, including cashing up and key holding, handling reservation enquiries, and making sure your team are fully clued up on dishes, specials and drinks. Full training is provided, along with a range of benefits, and professional development opportunities are available within the company for those who show initiative. If this sounds like you, please get in touch. Key Responsibilities: Lead shifts at your respective The Cheese Barge site, supervising the day-to-day running of the restaurant. Open and close the restaurant, including key holding and cashing up. Deliver the company steps of service to the highest standard, creating positive experiences for our guests and colleagues. Continuously improve product knowledge and understanding of our company ethos, conveying this to our guests where possible and ensuring the team is fully trained on our dishes and drinks. Promote a positive perception of the company at all times, both internally and externally. Benefits: 28 days holiday per year Quarterly Bonus Monthly British cheese box Producer visits Free staff meals & trader discounts 50% off meals on your days off Full training & tastings, including Academy of Cheese qualifications Regular staff socials Requirements: 1 year+ FOH Supervisor experience Responsible, reliable and organised Ability to and experience in leading a team Basic wine knowledge, good general food and beverage knowledge (British cheese knowledge a bonus but not essential) Superior customer service skills Thrives in a busy, fast-paced working environment Keen to learn whilst working, with a passion for good produce Hard working, with a pro-active attitude, and uses their own initiative.

Private Members Club, nestled under the historic streets of London, our basement lounge in Bank is home to six private meeting rooms, three Brunswick Championship pool tables and a cinema for both private hire and club screenings. At Eight we take immense pride in providing exceptional dining experiences to our valued members and guests. To further enhance our service, we are currently seeking a talented and enthusiastic Duty Manager to join our team on a full-time basis. We value professionalism, attention to detail and a warm, welcoming attitude. If you have a passion for hospitality and a desire to be a part of a thriving establishment, we encourage you to apply.

We are a local independent restaurant and have been very lucky to be doing well as our food is amazing, our restaurant is unique and trendy, and we try to treat our team members like part of our family. We are now looking for a motivated and committed team member to join our authentic Italian Pizzeria and Restaurant in Clapham as our current floor manager is undertaking a new adventure which it means we have room for someone new to join our amazing team. The ideal candidate must have at least 3 year’s hospitality experience and at least 1 year experience at managing or supervising the floor. To be successful, the candidate should be familiar with restaurant operations, as well as understand how to provide quality customer service. As Floor Manager, you should be willing and flexible to work during all operating hours, as well as weekends and holidays. Supporting the General Manager in running the restaurant, this position will ensure all daily activities are being completed efficiently, producing reports and completing all associated paperwork, while helping minimize operating costs, boosting employee retention, and make the dining experience positive for guests. Your first priority is to ensure excellent quality customer service, and to make sure that the members of your team are adhering to the processes put in place which focuses on customer experience. Apart from this, your main duties include but are not limited to- 1. Opening and closing the restaurant 2. Hire, train and mentor new staff members 3. Schedule shifts and assign table sections to waitstaff. 4. Resolve customer questions and complaints professionally. 5. Create rotas accurately, efficiently and on time. 6. Ensure the restaurant and staff follows health and safety regulations. 7. Place orders for drinks, garnishes, consumables and equipment. 8. Record all income and expenses and ensure cash registers are balanced at the end of every shift. 9. Be creative and assist with marketing strategies especially when it comes to social media as well as potential promotions that could increase footfall. 10. Ensure that the restaurant is running smoothly and any issues resolved quickly. 11. Be proficient with organising table bookings using our booking system, as well as dealing with walk ins and facilitating changes to our guests requirements. In return we can offer an excellent working environment, great rates of pay, 50% staff discount and staff meals on duty. If this sounds like you, please contact us, we would love to meet you.

G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as a Assistant Manager in the Specialty Coffee Industry. As the Assistant Manager, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: - Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management. - Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues. - Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment. - Develop and implement operational strategies to achieve sales targets, maximize profitability, and drive business growth. - Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability. - Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment. - Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: - Previous experience in the specialty coffee industry or a similar managerial role. - Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques. - Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship. - Proven leadership abilities with a track record of effectively managing and developing a team. - Exceptional customer service skills with a friendly and approachable demeanour. - Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment. - Strong problem-solving abilities and the capacity to make sound decisions under the pressure. - Flexible availability, including weekends and holidays. - A positive attitude, a willingness to learn, and a strong commitment to teamwork. - Food handling certification and knowledge of health and safety regulations is a plus.

As an assistant manager in a restaurant, your role would involve assisting the general manager in overseeing the day-to-day operations, providing exceptional customer service, and ensuring smooth functioning of the establishment. Let me give you a quick rundown of the responsibilities typically associated with this position Supervising staff: You'll be responsible for supervising and coordinating the activities of the restaurant's employees, ensuring that they adhere to company policies, meet performance standards, and deliver excellent customer service Operational management: You'll assist with managing the overall operations of the restaurant, such as monitoring inventory levels, ordering supplies, maintaining equipment, and ensuring compliance with health and safety regulations Customer service: Providing exceptional customer service is key! You'll interact with customers to address any concerns, provide recommendations, and ensure their overall satisfaction Training and development: Assisting with the training and development of the restaurant staff, including conducting orientation sessions, implementing training programs, and promoting a positive work environment Financial management: You'll help monitor and control costs, analyze financial reports, and contribute to the development and implementation of strategies to improve profitability

Job description We are looking for a passionate, experienced, Assistant coffee shop supervisor. You will be passionate about hospitality and customer services. You will be fully flexible with your hours, a hands on, driven, energetic leader. You will have experience in a similar, busy coffee shop/cafe environment. You will oversee daily operations of the shop, ensuring smooth and efficient workflow. You will manage a team of employees, providing guidance, training, and support. You will coordinate and schedule staff shifts to ensure adequate coverage. You will monitor inventory levels and place orders for supplies as needed. You will maintain cleanliness and organization of the shop. You will ensure compliance with food safety and sanitation regulations. You will work with suppliers to maintain quality standards. You will handle customer inquiries, complaints, and feedback in a professional manner You will Implement strategies to increase sales and improve customer satisfaction Experience - 2-3 years Previous experience in a similar coffee shop environment - Strong knowledge of food production and preparation techniques - Familiarity with coffee and preferably tea - Excellent team management and leadership skills - Ability to prioritize tasks and manage time effectively - Knowledge of food safety regulations and best practices - Strong communication and interpersonal skills Job Type: Full-time

Mamma Dough is a family-friendly Sourdough Pizza restaurant chain with locations throughout South London. Our restaurants specialize in serving authentic, Neapolitan-style sourdough pizza made with fresh, locally sourced ingredients. We pride ourselves on using traditional techniques to create the perfect sourdough and combining them with unique and innovative toppings to create special and delicious pizzas. Our restaurants are warm and welcoming, and we strive to create a relaxed and comfortable atmosphere for our customers. We offer a casual dining experience, great for families and groups of friends, and we take great care to ensure that our customers leave feeling satisfied and happy. Mamma Dough is a company committed to sustainability and environmental protection. We work closely with local farmers and suppliers to source the freshest ingredients possible, reducing our environmental impact and supporting our local community. We are a growing company that values hard work, creativity, and innovation. We believe that our employees are our greatest asset, and we offer a supportive and collaborative work environment where everyone has the opportunity to grow and develop their skills. If you're looking for a fun, challenging, and rewarding work environment, we welcome you to join the Mamma Dough family! Mamma Dough restaurants are seeking a highly skilled and motivated Duty Manager to join our team in London. Responsibilities: - Ensure that the venue is opened and closed down with great attention to detail - Hold keys for the venue to open and close the building - Ensure both kitchen and front of house teams are following company specs - Assist the General Manager in maintaining stock levels by ordering what is needed to deliver full menu - Assist the General Manager in controlling costs, management of team and upkeep of government food/H&S guidelines - Ensure your working environment is set up optimally for yourself and your team - Be organised and work with the other team members and management team to complete duties - Assist the General Manager with keeping a high level of Health & Safety and Food Safety standards at work - Help to create an inclusive and fun team within a dynamic environment - Deliver fun but professional service ensure guest satisfaction is of the upmost importance - Assist with handling deliveries with Deliveroo and collections - Requirements: - Previous experience as a key holder is desirable - Strong interpersonal skills and a positive attitude. - Ability to manage teams effectively - Ability to multitask and thrive in a fast-paced environment. - A keen eye for detail and a passion for providing exceptional customer service. - Flexibility to work evenings, weekends, and holidays as needed. Benefits - 28 days holiday - 50% meals any time for you and four friends at any one of our Mamma Doughs - Job progression - Great work-life balance - Company parties - FREE pizza on shift - If you have the leadership skills, creativity, and ambition to take on this exciting position and work with the best, then please submit your CV and cover letter to us today.

Hi, we are Pizza Brixton. We are an artisan pizza restaurant born by passion for good food and pizza Napoletana. Born in Brixton (2017) and since then expanded to Clapham and Bow. We are always looking to grow as a business and present our staff with opportunities to grow and develop professionally. We offer competitive pay rates, service charge and tips, staff discounts and team activities. Why work with us: • 40+ hours per week • Service charge and tips • 4 weeks paid training and 28 days paid holiday • Career opportunity to build your skills and grow professionally • Free pizza and drink during shift • 25% off staff discount when dining in We are looking for: • Previous experience managing in a fast paced restaurant is essential. • Fully understands the responsibilities and duties of a restaurant manager. • Devoted to providing an excellent service and pleasant dining experience to our guests. • Professional attitude with rest of the staff and ability to build and lead a strong team. • Capable of maintaining the strictest health & safety and hygiene standards. If you think you are right for the job please do not hesitate to get in touch. Looking forward to hearing from you

Your Role: The front of house management team is looking for an experienced and dynamic Floor Manager to lead the team and deliver uncompromising hospitality, providing our guests with the finest food and beverages, accompanied by courteous and efficient service to guests throughout their dining experience. Service is always at the forefront so it’s essential for you to be exceptionally welcoming, dynamic and very friendly. Our guests choose us for a memorable experience, and you will be part of making each experience that extra special. Your Rewards: As a Floor Manager we don’t just give you a job you love, we like to reward you for all your commitment and dedication at work, these benefits include: - Highly competitive salary - 50% Discount on food and drink for up to 6 people to use in SUSHISAMBA® or Duck & Waffle restaurants - 28 day’s holiday allowance - Complimentary breakfast and dinner during shifts - Wagestream - Advance payment service - Cycle to work scheme - 'Refer-a-friend’ cash incentive scheme - Employee of the month rewards - Internal Training and career development - Pension Scheme – including employer contributions - Yearly Staff award ceremony and party Your Requirements: As a Floor Manager we would love you to have: - Experience of at least 2 years working in a Managerial role at a fine dining fast-paced environment will be tested at trial/interview stage - Experience supervising daily shift operations from various departments - Experience supervising large teams - Excellent English language communication skills are required - Flexible availability, working any 5 days a week between Monday - Sunday - Be deeply respectful of diversity and individuality - Take full ownership in your role, fostering entrepreneurial spirit and celebrate initiative-taking - Provide opportunities to grow alongside our ever-evolving company - Ability to maintain and set processes and standards

WRITE YOUR STORY IN LONDON’S FAMOUS CAMDEN TOWN AT THE WORLD’S END & UNDERWORLD The team at The World’s End and The Underworld, a north London landmark, are just as passionate about music as they are about ensuring customers enjoy an incredible experience. It’s a busy, loud and exciting place to work, where you’ll thrive on being part of an upbeat, supportive team. You don’t need to be into extreme metal bands, but you will need a sense of humour. ABOUT THE ROLE We are now recruiting for a Bar Supervisor to lead the large team at The World’s End & The Underworld, London. This full-time position is a great opportunity for someone passionate about hospitality and eager to kickstart or advance their career in the industry while being flexible to meet the business team. Joining the team as a Supervisor, you’ll ensure every shift goes like clockwork. That involves enabling your team to deliver the best possible service and confidently dealing with any issues that arise. You’ll also get to know busy times, and ensure we’re ready for them, and organise rotas accordingly. We think of ourselves as a close-knit team and you’ll help to ensure that everyone feels supported and confident in their roles. We’ll support you with a place on our Supervisor Development Programme mentored by the wider team to ensure you feel part of our big family. If you are ready to take the next step and make your mark in the world of hospitality, we encourage you to apply and join us on this exciting journey! WE ARE PROUD TO OFFER: - Some of the best Career Growth Opportunities in the industry. - Flexible Shift Patterns – to fit around the other important things in life. - A Competitive and Progressive salary - A monthly variable share of the venue service charge, paid through a Tronc scheme in line with the Tipping Act 2023. 100% of our Service Charge goes to our employees and is distributed in its entirety on a monthly basis. - Wage Stream – giving you direct access to your wages when you need them. - Private Medical Cover on completion of one years’ service. - Access to Professional Mental Health Resources and an Employee Assistance Programme on completion of one years' service. - 28 days paid Holiday per annum, inclusive of Bank Holidays. - 25% Discount at all Glendola Leisure Venues. - Annual Staff Events - Opportunities to innovate and contribute to the growth of your business GLENDOLA LEISURE GROUP - A LEADING FAMILY-OWNED PRIVATE HOSPITALITY COMPANY Glendola Leisure operates many different bars, pubs and restaurants across the UK in London, Glasgow, Belfast & Edinburgh. In your City, you will be part of a small team supported by our wider group and open to all the opportunities that come with that. What we all share as part of the Glendola Family is a passion for our customers, being experts in our products, providing exceptional service and a commitment to being better every day. If you can offer friendliness, a ‘can-do’ attitude and willingness to become an expert in your products and want a role that is as individual are you are then you’re the one for us. It is time you stopped going to work and started coming to life. Are you ready to be part of one of the hospitality industry’s biggest success stories? – It’s time to apply.