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Helpdesk Team Leader - Windsor (On-Site) - MSP - £40k-£45k Do you thrive leading technical teams and want to join a long-established MSP with over 30 years of success and a huge roadmap for growth? This Windsor-based Managed Services Provider is looking for a Helpdesk Team Leader to take charge of their busy Service Desk. You'll lead 4 Helpdesk Engineers and 4 Field Engineers, supporting over 100 contracted clients across environments ranging from 10 to 200+ users. With newly achieved ISO certifications and a fresh PSA system (Halo) rolling out this year, this is an exciting time to step in and shape process, performance, and culture. This role is fully on-site, working 8:30am-5:30pm. What you'll be doing: Step into a key leadership role, taking responsibility for day-to-day Helpdesk operations, team performance, and technical escalations. • Leading, mentoring, and developing an 8-engineer team (Helpdesk + Field)., • Overseeing ticket queues, SLAs, KPIs, and ensuring consistently high customer service., • Acting as the senior escalation point and working alongside Tier 3 engineers., • Owning the PSA system (Halo): workflows, automation, reporting, and best-practice ticket management., • Running 1-1s, PDPs, performance reviews, and driving continuous improvement., • Coordinating Field Engineer schedules and ensuring smooth onsite support operations., • Supporting project delivery including:, • Microsoft 365 migrations, • Azure deployments, • Infrastructure refreshes, • Backup & DR improvements, • Experience leading or supervising a Service Desk/Helpdesk team within an MSP., • Strong technical grounding (2nd Line level) across Microsoft 365, networking, Windows Server etc., • Calm, structured escalation management - especially during busier periods., • Excellent communication, organisation, and multitasking skills., • Familiarity with PSA/ITSM platforms (Halo ideal, AutoTask/ConnectWise great too)., • Understanding of ITIL principles., • Azure experience, Backup tech (Acronis etc.), WatchGuard / similar firewall exposure, • Experience in ISO environments, • £40,000-£45,000 salary (DOE), • 25 days holiday + bank holidays, • Company pension, • Regular training & development, • Clear progression opportunities within a stable, respected MSP Interested? Don't worry if your CV isn't up to date - reach out to Gianluca @ circlerecruitment (dot) com for a confidential chat. Keywords: Helpdesk Team Leader, IT Team Lead, MSP, Service Desk Manager, Microsoft 365, Azure, ITIL, Halo PSA, Windsor, Berkshire, Slough, Staines, Managed Services Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter - @Circle_Rec and LinkedIn - Circle Recruitment.

About Us: We are a Managed Service Provider (MSP) dedicated to delivering exceptional IT support and solutions to local schools and colleges across the Berkshire area. Our mission is to empower educational institutions with the technology they need to thrive in today's digital world. Role Overview:We are seeking a skilled 3rd Line Support Specialist to join our dynamic team. In this role, you will be responsible for providing expert support and resolutions for complex IT issues across Windows, Office 365, and Azure environments. Your focus will be on delivering exceptional service to our clients, ensuring their systems run smoothly, efficiently, and securely. Key Responsibilities: • Resolve escalated technical issues related to Windows, Office 365, and Azure environments., • Provide advanced troubleshooting and support to end-users and clients, ensuring minimal disruption to their operations., • Collaborate with 1st and 2nd line support teams to share knowledge and streamline processes., • Implement, configure, and manage solutions in Azure and Office 365 environments., • Liaise with clients to understand their technical needs and provide tailored solutions., • Proactively monitor systems, identify potential issues, and implement preventative measures., • Proven experience in a 3rd Line Support role, preferably within an MSP environment., • Expertise in Windows Server, Office 365, and Azure technologies., • Strong problem-solving skills with the ability to think critically and work under pressure., • Excellent communication skills, both verbal and written, with a customer-focused approach., • Competitive salary and benefits package., • Opportunities for professional development and certification., • A supportive and collaborative work environment. Let me know if you'd like to adjust any sections!

Due to continued growth, Facilities by ADF plc are looking to expand their Fleet Management Team. We have an exciting opportunity for a Fleet Maintenance Manager to join the team. Location: Longcross, Surrey Salary: Attractive salary + benefits package Hours:08:00 17:00 Monday to Friday, making a 45-hour week inclusive of a one-hour lunch break Reporting to:Head of Fleet Management Responsibility: Yes Financial / Budget Controls: Yes About Us: ADF is the UKs largest provider of premium production facilities to the film and TV industry. The company has a very close alignment with TV & video-on-demand serial productions, who demand high quality vehicles and support services. This market is rapidly growing and presenting huge opportunities. ADF operates and maintains a fleet of over 500 highest quality make-up, costume, and artiste trailers, together with mobile production offices, diners, school rooms and technical vehicles. ADF is the only high volume, UK-based operator to provide a fully managed, 24/7 service, with dedicated account management, and experienced operational staff at production locations to support the services provided. This is absolutely key for the global clients it now supports. Established in 1991, ADF now has unrivalled experience, and has established a...

Facilities by ADFprovides serviced vehicle hire for television and film productions in the UK and Europe, specialising in on-location support for dramas and major features. We are currently recruiting for a skilledYard Operations Supervisor. Location: Longcross, Surrey, Salary: Competitive Salary and Benefits package Hours: 40 Hour Week: Mon Fri , 7am 4pm About Us: ADF is the UKs largest provider of premium production facilities to the film and TV industry. The company has a very close alignment with TV & video-on-demand serial productions, who demand high quality vehicles and support services. This market is rapidly growing and presenting huge opportunities. ADF operates and maintains a fleet of over 500 highest quality make-up, costume, and artiste trailers, together with mobile production offices, diners, school rooms and technical vehicles. ADF is the only high volume, UK-based operator to provide a fully managed, 24/7 service, with dedicated account management, and experienced operational staff at production locations to support the services provided. This is absolutely key for the global clients it now supports. Yard Operations Supervisor Main Duties: • Strategically plan cleaning team workloads based on production schedules, trailer turnaround pr...

Your new company Check out the role overview below If you are confident you have got the right skills and experience, apply today. Our client are a specialist facilities service provider who deliver services to a commercial portfolio spanning the UK. They are hiring a Billable Works Project Manager to join their team to oversee the delivery of refurbishment and maintenance projects to a large portfolio of residential properties across Wiltshire, based near Salisbury. Your new role As Billable Works Project Manager, you will play a pivotal role in delivering a diverse programme of refurbishment, maintenance, and improvement projects across a substantial housing portfolio of more than 30,000 properties. This is an exciting opportunity for an ambitious and highly motivated professional to join the Billable Works team, contributing directly to the successful planning, procurement, delivery, and close-out of projects ranging from minor remedial works and full internal refurbishments through to major seven-figure schemes. Operating within a large and rapidly developing organisation created to support the estate, the Billable Works Manager oversees the full project lifecycle, from early scoping and design through procurement and delivery to final handover. Working closely with the Regional Manager, senior project managers, and maintenance teams, the role ensures that every project - whether a single small refurb or a complex £3m re-roofing or external faade upgrade - is managed to rigorous contractual and compliance standards. The position demands a proactive and organised leader who is capable of managing high-volume, fast-paced works while maintaining strategic oversight, accuracy in reporting, and full adherence to company, client, and regulatory requirements. A key focus of the role is effective supply-chain management. The Billable Works Manager leads a network of contractors and suppliers, ensuring they are fully briefed, meet contract performance standards, and deliver value for money and consistently high-quality outcomes. They ensure all works proceed in line with approved briefs, specifications, cost plans, and tender documentation, with robust adherence to Health & Safety legislation, including CDM and asbestos control regulations. Accurate record-keeping, performance monitoring, and budget management are essential to ensure audit readiness and contractual compliance. What you'll need to succeed To succeed in this role you will require relevant experience in overseeing the delivery of maintenance and refurbishment projects within housing or property services. You will also require: • Contractor management experience and understanding, • Relevant qualifications are desirable, • SMSTS, • Full UK driving license, • Ability to obtain SC Clearance What you'll get in return When successful in securing this role you will receive a permanent contract with a national, specialist FM service provider. You will also receive: • £40,000 - £45,000 starting salary (dependent on experience), • Company car / car allowance, • 25 days leave + bank holidays, • Private medical cover, • Life assurance What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. xrnqpay Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be

Facilities by ADF provides serviced vehicle hire for television and film productions in the UK and Europe, specialising in on-location support for dramas and major features. We are currently recruiting for a skilled HGV Mechanic Location: Longcross, Surrey Salary: Competitive Salary and Benefits package Hours: 45 Hour Week (Inc. paid breaks) On-call rota also in place About Us: ADF is the UKs largest provider of premium production facilities to the film and TV industry. The company has a very close alignment with TV & video-on-demand serial productions, who demand high quality vehicles and support services. This market is rapidly growing and presenting huge opportunities. ADF operates and maintains a fleet of over 500 highest quality make-up, costume, and artiste trailers, together with mobile production offices, diners, school rooms and technical vehicles. ADF is the only high volume, UK-based operator to provide a fully managed, 24/7 service, with dedicated account management, and experienced operational staff at production locations to support the services provided. This is absolutely key for the global clients it now supports. HGV Mechanic Key Responsibilities: • Vehicle Inspections to DVSA and FTA standards, • Fault finding, repairs & servicing of commercial vehicles and trailers, • MOT preparation to DVSA standards, • Vehicle servicing to vehicle manufacturing standards, • Completion of all relevant paperwork ensuring that all work undertaken is compliant, • Use of diagnostic equipment HGV Mechanic You: Essential • 2 years' experience as an HGV Mechanic (Post Qualification), • Time Served mechanic or possess City & Guilds 1,2 & 3 Certificates or equivalent with experience and have a technical experience in HGV and trailer servicing and repairs, • IT Literate, • High level of communication, • Basic knowledge of computers and fleet diagnostics, • Good organizational skills and ability to be able to prioritise workloads to meet deadlines, • Initiative to work autonomously, • Must have the right to work in the UK Desirable • HGV license beneficial (Class 1), • IRTEC Registered, • Knowledge of R2C Fleet Maintenance system or equivalent We offer Benefits: • A competitive salary £48,666k pa, • Pension / Life Assurance, • 28 days Holiday increasing with each year of service to a max of 33., • Ongoing training and development. To submit your CV for this exciting HGV Mechanic opportunity, click Apply today! JBRP1_UKTJ

Commercial & Domestic Gas Engineer FM Service Provider Canary Wharf - Foot mobile - Up to £60,000+ package CBW Staffing Solutions is currently recruiting for a Commercial & Domestic Gas Engineer to carry out planned and reactive commercial maintenance across seven high-end residential sites, six of which are in the Canary Wharf area and one in South West London. The successful candidate will have a strong understanding of Facilities Maintenance and have a proven track record in commercial building maintenance. This position would be ideal for a gas engineer currently in a similar position who is keen on progression. In return, the company is offering a competitive salary of up to £60,000 with a potential route into further career progression. The successful candidate will be Gas Safe commercial and domestic l gas qualified withCCN1,COCN1 or CODNCO1 as a minimum. Extensive experience in building maintenance is essential. The ideal candidate will have experience in boilers, burners and boosters. Package & Working hours • Basic Salary of up to £60,000, • Travel expenses £160pcm, • Monday Friday - Monday - Thursday 07:30 am 17:00 pm, Friday 07:30am - 16:00 pm, • 24 days holiday + Bank Holidays, • Private healthcare, • Tablet & Work Phone Provided, • Full company uniform, • Private use of the vanKey Duties & Responsibilities, • Service, maintain and repair commercial gas boilers and heating systems within managed facilities, • Service and maintain domestic gas boilers and boosters in residential buildings (familiar with Hoval and Hamworthy boilers), • Conduct annual Gas Safety Checks and issue Gas Safety Records, • Inspect, test and sign off gas flue systems for compliance and safe operation, • Attend reactive breakdowns and perform fault finding, • Support planned preventative maintenance (PPM) schedules, • Work safely in plant rooms, risers and occupied properties, • Ensure compliance with Gas Safety (Installation and Use) Regulations and manufacturer guidance, • Complete job sheets, reports and certification accurately, • Liaise professionally with clients, site managersRequirements, • Commercial GasSafe qualifications, COCN1/CODNCO1, • ACS Core Domestic Gas Qualification CCN1, • Domestic GaSafe qualifications minimum, • Current Gas Safe Registered Engineer, • CENWAT qualification, • Qualified to carry out and sign off landlord gas safety checks (CP12), • Competent in gas flue inspection and testing, • Relevant commercial ACS units for boilers, pipework and flue systems, • Gas Safe ID card must reflect commercial and domestic categoriesPlease send your CV to Alex Denton on at CBW Staffing Solutionsfor more information JBRP1_UKTJ

IT Account Manager Location: Ascot, Berkshire Salary: £45,000 + OTE Aztrum is currently hiring for an Account Manager to join a leading Managed Service Provider in the Ascot region. Our client offers services including cybersecurity, hardware, IT support, IT consultancy & many more on an international basis. Candidates with demonstrable account management & new logo business experience within the IT Channel are urged to apply to this competitive role, where you can contribute to the development of industry leading solutions. Requirements: Several years’ experience working as an Account Manager within a UK based MSP/VAR. Excellent communication skills, both written and verbal. Track record of winning work & maintaining client relationships.Duties: Responsible for looking after major accounts. Development of new and existing client relationships. Mentoring of Account Managers. Effectively close deals to ensure consistency in meeting sales targets. Collaborate with both pre-sales & technical teams to meet client requirements.Benefits: Competitive Salary: We offer a competitive salary package with performance-based bonuses. Professional Growth: Access to ongoing training and development opportunities to enhance your skills and career progression. Flexible Work Environment: Enjoy a healthy work-life balance with flexible working hours and the option for remote work. Vibrant Team Culture: Join a supportive and creative team that values collaboration and innovation. Industry Leading Commission Scheme!Interested in hearing more about this role? Please contact Charlotte Lavender at Aztrum to find out more

An established Managed Service Provider is seeking an experienced. IT Security Engineer – Managed Service Provider.

We are partnered with a fast-growing Managed Service Provider based in Maidenhead that is looking for a Service Desk Engineer to join their team. Founded in 2010, this UK-based IT and communications company specialises in delivering comprehensive managed services tailored to small and medium-sized b

An established Managed Service Provider is expanding its cloud and hybrid capability and is seeking a. Managed Service Provider (MSP).