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About the job Job Description The Lounge Supervisor at Heathrow Airport will focus on the Front of House operation whilst the Lounge is open and liaise with the kitchen to ensure all the required standards are met at all times. They will also support all management areas of the operations too when required. Also, the Lounge Supervisor will be expected to be part of the FB service delivery and attend to passengers as part of the attendant team. Managing the rostering for all catering staff (including kitchen staff) Managing time sheets/payroll management Ordering of food and drinks and sundries through Do & Co ordering system. Liaising with the Lounge Manager and Supervisors Liaising with laundry regarding Lounge linen Ordering cleaning supplies Performance management and training of all staff Investigating customer complaints Completing daily audits and maintaining stock control Ensuring food temperature is adhered to as per H &S regulations Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Minimum 3 years’ experience as a Supervisor in hospitality industry Ability to lead and motivate staff, delegate tasks effectively, and manage team dynamics. Strong focus on providing excellent service to guests, addressing their needs, and resolving complaints. Effective verbal and written communication skills to interact with staff, management, and guests. Ability to quickly identify issues and develop solutions to enhance operations and guest experiences. Strong organizational abilities to manage multiple tasks, schedules, and priorities efficiently. Keen eye for detail to ensure the lounge is clean, well-presented, and meets high hospitality standards. Skills to manage time efficiently, ensuring that service levels are maintained and that tasks are completed in a timely manner. Understanding of budgeting, inventory control, and financial reporting to manage the lounge's profitability. Familiarity with menu offerings, beverage pairings, and food safety regulations. Ability to handle conflicts among staff or with guests diplomatically and effectively. Ability to work collaboratively with other staff members, fostering a positive work environment. Skills in training new staff and providing ongoing development opportunities for team members. Flexibility to adapt to changing situations, guest needs, and operational demands. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: £14.00 per hour Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Reception Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.

Sales Assistants Wanted! – Immediate Start Available & No Experience Needed Do You Enjoy Being Challenged? Join Our Fun and Dynamic Team! Due to huge demands in 2025, our client is seeking enthusiastic candidates to start in their expanding offices as Sales Assistants, representing them in residential campaigns. This is an ideal opportunity for those without experience or anyone looking to further their career in sales or customer service. Why You’ll Love This Role: No prior experience is needed! Our client provides comprehensive training and mentoring tailored to each individual’s needs, ensuring every candidate has the tools to succeed. What We’re Looking For: Self-Motivation and Drive: A desire to develop your career. Customer Interaction: Enjoy working with customers face-to-face. Problem-Solving Skills: Ability to think on your feet. Team Player: Excellent teamwork skills. What’s In It For You: All Paid Travel: Exciting opportunities to travel across the UK and internationally. Fantastic Incentives: Enjoy great rewards and recognition for your hard work. Uncapped Earnings: This 100% commission-based role offers unlimited earning potential, paid per acquisition only, with the average earrings being from £450-£550 per week. Exclusive Events: Invitations to exclusive work and social events. Vibrant Environment: Join a fun-loving team with a lively and supportive atmosphere. Flexibility around your work: The office operates Monday-Saturday and the clients are looking for you to be available at least 4 days a week. The Role: As a Sales Assistant, you’ll represent some of the UK’s biggest brands through residential campaigns, onboard new supporters, and build positive customer relationships. Our client values those with a positive attitude and the ability to work independently. Perks: Weekly Pay: Get paid weekly with a structure that rewards your efforts. Recognition: Celebrate your achievements with regular recognition and rewards. National & International Company Events: Participate in company-paid events and travel opportunities, making work fun and exciting. Free Parking: Free on-site parking. Ready to Get Started? If you’re eager to dive into a sales, customer service, or marketing role and have the ambition to build a rewarding career, this is the perfect opportunity for you. Apply now via this advert, and our client’s recruitment team will contact you ASAP. Don’t miss out on the chance to be part of a fun, dynamic team where your hard work is celebrated, and your potential is limitless! Apply today and start your exciting new journey!