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We’re recruiting on behalf of a well-established provider for a Managing Agent Performance & Compliance Officer to support the oversight of third-party managed homeownership schemes. This role plays a key part in protecting residents’ interests, ensuring contractual compliance, and driving high service standards across managed estates. This is initially a temporary rolling contract, they offer flexible working hours and a hybrid set up. What You’ll Be Doing • Overseeing third-party agreements, head leases and managing agents, • Scrutinising service charge demands, accounts and formal notices, • Monitoring contractor performance against KPIs and SLAs, • Investigating and escalating disputes or non-compliance, • Supporting financial and building safety compliance monitoring, • Acting as a key liaison between residents, managing agents and internal teams, • Supporting delivery of leasehold and property management services What They Look For: • Experience managing third-party contracts or managing agents, • Knowledge of leases, service level agreements and service charges, • Ability to analyse financial information and performance data, • Strong stakeholder engagement and influencing skills, • Confident challenging underperformance and driving improvements If you’re proactive, commercially aware and passionate about delivering high-quality services to homeowners, we’d love to hear from you.

Job Title: Partnership Executive / Senior Partnership Executive \n\nReporting to: Regional Partnership Manager \n\nLocation: Leicester \n\nSalary: £30k upwards (dependant on experience and skillset)\n\nThe Supply Register are an education recruitment managed service provider working in partnership with Multi Academy Trusts & Colleges across England and Wales. Our vision is to transform recruitment in the changing world of education & our mission is to become the sector's most trusted education recruitment company.\n\nWe are thrilled to have a new partnership secured with a Multi-Academy Trust in Leicestershire. Due to this growth, we are recruiting for a Partnership or Senior Executive to service this key account. As a Partnership Executive, you will be the key account manager and first port of contact for a portfolio of schools. You will work alongside the wider team to enhance our partnerships and provide outstanding service to our clients.\n\nThis is an exciting opportunity to join our journey and be part of a new regional team!\n\nRole & Responsibilities:\n\nAs the managed service provider, you will be the first port of call for all recruitment queries from schools & academies in your portfolio\nBuild and maintain strong relationships with clients through regular communication and on-site visits\nProvide an excellent candidate journey for all teaching and non-teaching staff\nEffectively manage a variety of long term and day to day vacancies\nBuild a strong talent pool of experienced and vetted candidates ready for placement\nConduct interviews with prospective, qualified candidates\nWork alongside the team to develop candidate attraction techniques and provide an outstanding candidate journey\nWork collaboratively with our partnership agencies to ensure that School requirements are met\nDeliver excellent service to facilitate outstanding relationships to our clients\nWork with our partner clients to successfully fulfil a minimum of 90% of all vacancies.\nDeliver outstanding service to all clients to contribute to contract renewals\nConsistently monitor candidate quality\nRegularly present MI data to school stakeholders to demonstrate partnership successes and highlight development areas\nThe ideal candidate will have:\n\nAt least 12 months experience in education recruitment\nExperience running a fast paced, established temp desk\nHave an understanding of managed service solutions\nDemonstrated success in providing outstanding customer service\nThe ability to problem solve and navigate through challenges effectively\nExcellent interpersonal skills\nExcellent attention to detail\nIn return, The Supply Register can offer:\n\nA generous basic salary (negotiable, depending on your experience)\nHybrid working\nPrivate healthcare plan\nTwenty-five days plus birthday and public holidays per year (Increasing by 1 day each year to 29 days)\nA team who celebrate achievements \nOpportunities to progress up our career ladder\nPension Scheme

We’re recruiting on behalf of a well-established Housing provider for a Managing Agent Performance & Compliance Officer to support the oversight of third-party managed homeownership schemes. This role plays a key part in protecting residents’ interests, ensuring contractual compliance, and driving high service standards across managed estates. This is initially a temporary rolling contract, they offer flexible working hours and a hybrid set up, 2 days from the office per week. What You’ll Be Doing Overseeing third-party agreements, head leases and managing agents Scrutinising service charge demands, accounts and formal notices Monitoring contractor performance against KPIs and SLAs Investigating and escalating disputes or non-compliance Supporting financial and building safety compliance monitoring Acting as a key liaison between residents, managing agents and internal teams Supporting delivery of leasehold and property management services What They Look For: Experience managing third-party contracts or managing agents Knowledge of leases, service level agreements and service charges Ability to analyse financial information and performance data Strong stakeholder engagement and influencing skills Confident challenging underperformance and driving improvements If you’re proactive, commercially aware and passionate about delivering high-quality services to homeowners, we’d love to hear from you

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