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Organize store operations and allocate responsibilities to personnel Supervise and guide staff towards maximum performance Monitor stock levels and purchases and ensure they stay within budget Ensure the store fulfills all legal health and safety guidelines appoints staff, assigns tasks and monitors and reviews staff performance liaises with other staff to provide information about merchandise, special promotions etc. to customers ensures that adequate reserves of merchandise are held and that stock keeping is carried out efficiently ensures customer complaints and queries regarding sales and service are appropriately handled oversees the maintenance of financial and other records and controls security arrangements for the premises authorises payment for supplies received and decides on vending price, discount rates and credit terms examines quality of merchandise and ensures that effective use is made of advertising and display facilities.