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Location: 19 Cambridge Rd, Bishopston, Bristol BS7 8PS, UK; Denbury, Newton Abbot TQ12, UK; Erlestoke, Devizes SN10, UK; Gloucester GL12 8BT, UK; Verne Common Rd, Portland DT5 1EQ, UK; Exeter, UK; Shaftesbury SP7, UK; Grove, Portland DT5, UKSalary: 57,398 - 63,139 per yearEmployment: Full timeCategory: Social CarePosted: 2026-09-05Valid to: 2026-09-19Apply: https://jobs.justice.gov.uk/careers/JobDetail/21869?entityId=21869Employer: HM Prison & Probation ServiceJob summaryPlease refer to Job DescriptionJob descriptionThis is a Group Lead role with the expectation that the successful candidate will be able to carry out prison visits across the South West Prison Group. The approximate frequency of visits is 2 per week. The job holder will be responsible for providing regional drug and alcohol strategy advice to establishments within their Prison Group. Providing assurance to the Prison Group Director (PGD), Area Executive Director (AED) and delivering work aligned to the strategic direction set out by HQ. The post will provide direct support to establishments to deliver a comprehensive prison drug and alcohol strategy. They will be the integral link for establishments, the PGD and HQ in all matters associated with this essential work. In the interests of promoting drug and alcohol strategy outcomes for all, support from this role should also be made available to privately managed prisons. This is a non-operational role, open to both operational and non operational staff. There is no line management responsibility.The role is responsible for leading the development and management of the regional drug and alcohol strategy, ensuring alignment with national policies and HMPPS objectives. This includes supporting establishments in reducing drug and alcohol supply and demand, overseeing provider contracts and fostering recovery environments like Incentivised Substance Free Living Units (ISFLs) and Drug Recovery Wings (DRWs). The post holder will collaborate with internal and external stakeholders, ensuring integrated service delivery and effective joint working across the region. Additionally, the role involves monitoring and evaluating the effectiveness of drug strategies, conducting assurance visits, and identifying areas for improvement. The post holder will disseminate best practices, support the annual needs analysis process, and provide responsive support during drug-related incidents. They will also ensure compliance with national drug policies and drive improvements in service delivery and outcomes within the region. The job holder will be required to carry out the following responsibilities, activities and duties: Lead the development, implementation and ongoing management of the regional drug and alcohol strategy, ensuring alignment with national policies, strategic goals and HMPPS objectives, including the development of recovery environments (ISFLs, DRWs) across the assigned establishments. Provide detailed management information to the Area Executive Director, Prison Group Director and HQ, offering insight into performance, governance and practices within each establishment. Collaborate with internal and external stakeholders (e.g., safer custody, security, healthcare providers and drug and alcohol services) to reduce drug and alcohol supply and demand, supporting the development and implementation of relevant policies and strategies. Support establishments in reducing drug and alcohol supply and demand, offering direct support to Governors, conducting assurance visits and providing advice on improving drug strategy outcomes. Monitor and evaluate the effectiveness of drug and alcohol strategies within establishments, using established tools to assess outcomes against local action plans, identifying areas for improvement and providing ongoing support. Oversee and manage provider contracts for services related to drug and alcohol, ensuring services meet outcomes and are aligned with national standards and regional needs. Support an annual needs analysis process to ensure that drug-related needs are identified and addressed appropriately within each establishment. Drive improvements in service delivery and compliance with national drug and alcohol strategies and policies, fostering a whole-prison approach to rehabilitation and recovery. Identify, capture and disseminate good practices and lessons learned across establishments and the wider Prisons Directorate to promote consistency and enhance service delivery. Respond to drug and alcohol related incidents (including deaths in custody) and support HMIP outcomes related to drug strategies, ensuring timely action, reporting and improvements. Collaborate with Health and Justice Partnership Coordinators (H&JPC), local Criminal Justice Partnerships (LCJP), Lived Experience Recovery Organisations (LEROs) to strengthen external partnerships, continuity of care, and enhance service delivery.The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder. The job holder will be required to carry out the following responsibilities, activities and duties:An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh.Person specificationPlease refer to Job DescriptionBehavioursWe'll assess you against these behaviours during the selection process:Communicating and InfluencingDelivering at PaceLeadershipManaging a Quality ServiceSeeing the Big PictureWorking TogetherBenefitsAlongside your salary of 57,398, HM Prison & Probation Service contributes 16,628 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).Access to learning and developmentA working environment that supports a range of flexible working options to enhance your work life balanceA working culture which encourages inclusion and diversityA Civil Service pension with an employer contribution of 28.97%Annual LeavePublic HolidaysSeason Ticket AdvanceFor more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page. Link: Things you need to knowArtificial intelligenceArtificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.Selection process detailsThis vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.Feedback will only be provided if you attend an interview or assessment.SecuritySuccessful candidates must undergo a standard (or equivalent) criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.Nationality requirementsThis job is broadly open to the following groups:UK nationalsnationals of the Republic of Irelandnationals of Commonwealth countries who have the right to work in the UKnationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil ServiceFurther information on nationality requirements (opens in a new window)Working for the Civil ServiceThe Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.Diversity and InclusionThe Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).Apply and further informationThis vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.Contact point for applicantsJob contact : Name : SSCL Recruitment Enquiries TeamEmail : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.ukTelephone : 0345 241 5358Recruitment teamEmail : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.ukFurther informationAppointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages:

We are seeking an experienced Regional People Operations Manager to oversee a regional HR service delivery operation within a complex, international environment. This role is suited to someone who has built their career in a client-facing HR service delivery, managed services, outsourced HR, payroll services, HR technology services, or similar service-provider environment. The successful candidate will combine strong operational management with client relationship management, team leadership, escalation handling, governance and continuous improvement. Key Responsibilities Service Delivery Management • Oversee the delivery of HR services across a multi-country regional operation., • Ensure teams consistently meet agreed service expectations, quality standards and operational priorities., • Monitor performance, workloads, service levels and operational risks., • Drive improvements in service quality, efficiency and scalability. Client & Stakeholder Management • Build strong relationships with senior clients, internal stakeholders and cross-functional partners., • Act as a senior escalation point for complex service issues., • Ensure clear communication, effective expectation management and timely resolution of operational challenges., • Use data and operational insight to improve service outcomes. Team Management • Manage and develop a distributed team of HR professionals., • Establish clear accountability, ownership and performance expectations., • Coach team members through complex client and employee matters., • Build a high-performance culture focused on service quality and continuous improvement. Operational Excellence & Governance • Ensure services are delivered in line with internal procedures, service expectations and applicable employment requirements., • Maintain appropriate operational controls and risk-management practices., • Review recurring issues and service failures, ensuring corrective actions are implemented., • Identify opportunities to improve processes, workflows, systems and automation. Change & Improvement • Manage operational change across processes, systems and ways of working., • Support greater consistency and standardisation across the region., • Improve the use of technology, reporting and operational data., • Ensure changes are successfully embedded into day-to-day service delivery. What We Are Looking For • 7+ years of experience in HR operations or service delivery., • Significant experience within a client-facing service delivery organisation, such as outsourced HR services, managed services, payroll services, HR technology services or professional HR services., • Strong experience managing service delivery across multiple countries or jurisdictions., • Demonstrable people-management experience, ideally managing distributed or remote teams., • Experience managing complex client escalations and operational issues., • Strong understanding of service levels, KPIs, operational performance and continuous improvement., • Experience working within structured governance and risk-management environments., • Strong stakeholder-management skills, including working with senior clients and leadership teams., • Experience improving processes through technology, automation or workflow redesign. Experience within an outsourced, managed-service or client-service organisation is essential for this position.

Ready to Lead Complex Contact Centre Technology Projects? Join a growing Managed Service Provider delivering high-profile technology projects across the housing and government sectors, working closely with clients, NICE and other technology partners. Project Manager | Contact Centre Technology | 12-Month FTC • Salary: £60,000 (flexibility for an exceptional candidate), • Remote UK Wide This is a hands-on Project Manager role taking ownership of the full lifecycle delivery of CCaaS and Contact Centre technology projects - from implementation and migration through to go-live, service transition and closure. We're looking for someone with genuine CCaaS/CX implementation experience rather than a traditional telephony or networking background. You'll work alongside customers, technology partners, and internal teams to deliver complex projects in a busy but highly supportive environment. What's in it for you? • £60,000 salary, with flexibility for an exceptional candidate, • 12-month maternity cover FTC with potential for a permanent position, subject to business requirements, • Ideally 2 days per week in the office, with remote flexibility for the right person, • Supportive, well-structured PMO environment, • Opportunity to work on projects across government and housing, • Exposure to major CCaaS/CX implementations and transformation programmes, • Simplyhealth benefits following successful completion of the 4-month probation period Responsibilities • Own the full project lifecycle from initiation through to go-live and closure, • Deliver CCaaS/CX implementations, migrations, upgrades and transformation projects, • Manage project finances, governance, risks, issues and change control, • Lead stakeholder engagement across customers, third parties and internal teams, • Work closely with NICE and other technology partners, • Maintain accurate project data and reporting through Certinia, • Support project kick-offs and customer engagement where required, • Contribute to bids, sales support and pre-sales scoping, • Support wider PMO delivery across other technology solutions when required Skills Required • Proven Project Management experience delivering CCaaS / Contact Centre technology implementations, • Strong understanding of the full technology project lifecycle, • Experience managing customers, third parties and technical stakeholders, • Strong governance, financial, risk and change management skills, • Comfortable working in a fast-paced environment while managing multiple projects, • CCaaS/CX implementation experience is essential, • Eligible for BPSS clearance as a minimum Strong Differentiators • NICE experience, • NPPV3 and/or SC eligibility, • Experience working within government or housing, • Experience with PSA/project management tools, • Certinia experience, particularly within a Salesforce environment, • Experience contributing to bids, pre-sales or solution scoping We're looking for someone who is proactive, personable and enjoys working as part of a team. The environment can get busy, but it's a collaborative culture where people genuinely support each other. If you're a Project Manager with strong CCaaS/CX delivery experience and want to work on complex technology projects with high-profile clients. Apply Today!

Microsoft 365 Technical Architect Fully Remote (UK) Permanent £70k-£80k+ Benefits We're working with a growing Microsoft-focused Managed Service Provider that is looking to hire an experienced Microsoft 365 Technical Architect to join its Professional Services team. This is an excellent opportunity for someone who enjoys delivering customer-facing Microsoft 365 projects and wants to take ownership of end-to-end migrations, technical design and solution delivery. You'll be working with a variety of SMB and mid-market customers, helping them modernise their Microsoft environments through migration, transformation and optimisation projects. What You'll Be Doing • Leading Microsoft 365 migration and transformation projects, • Designing and delivering Microsoft 365 solutions for customers, • Delivering tenant-to-tenant Microsoft 365 migrations, • Migrating on-premises environments to Microsoft 365, • Running technical workshops and customer discovery sessions, • Producing technical designs and implementation documentation, • Acting as the senior technical lead on customer engagements, • Supporting governance, security and best practice across Microsoft 365 environments What We're Looking For We're keen to speak with people who have experience across several of the following: • Microsoft 365, • Microsoft Entra ID, • Exchange Online, • Microsoft Teams, • SharePoint Online, • OneDrive for Business, • Microsoft Purview, • Microsoft Defender, • Microsoft 365 Copilot, • PowerShell Most importantly, you'll have proven experience delivering Microsoft 365 migration projects, particularly tenant-to-tenant migrations, ideally within SMB or mid-market environments. Previous experience working for a Microsoft Partner, MSP or consultancy would be highly advantageous. What's on Offer? ✅ Fully remote working ✅ Permanent opportunity ✅ Salary £70k-£80k (depending on experience) ✅ Work with the latest Microsoft technologies, including Copilot and Purview ✅ Varied customer projects with plenty of technical ownership ✅ Supportive team with opportunities for professional development and Microsoft certifications If you're an experienced Microsoft 365 Technical Architect looking for your next challenge, I'd love to hear from you. ???? Apply now or send me a message for a confidential conversation.

Senior Project Manager - mccglc.Are you an exceptional problem solver? Do you enjoy executing high-quality creative work? Are you passionate about events and new technology, especially in the tech exhibition world? If so, this could be the perfect opportunity to join our pioneering creative agency.T

Take a lead role in the regulatory department of a global consumer products business.Apply your chemical regulatory knowledge and expertise to respond to regulatory developments.Ensure ongoing compliance of the diverse and global product portfolio of complex liquid mixtures.Become regulatory subject

Immigration Partner / Legal Director | Legal 500 Ranked Firm | London or Regions.We’re delighted to be supporting a highly respected Legal 500 ranked employment practice in their search for a senior immigration lawyer.This is an exciting opportunity to join a forward‑thinking firm known for its

Field Service Engineer (m/f/d). Background in service or maintenance. The chance to shape the future of our Service Business.

As we continue to grow, we are looking to connect with experienced.NHS digital transformation and EPR programmes within acute Trust environments.This role is suited to someone with strong hands-on configuration experience who can take ownership of configuration activity across a workstream or progra

Complex service charge disputes and forfeiture actions.

Geek+ is a global technology company specialized in smart logistics.We apply advanced robotics and artificial intelligence technologies to create solutionsfor warehouse and factory operations.With the rise of e-commerce and the demand for a faster and more flexible movement of goods, warehouse and m

Private health insurance after one year of service. You will coordinate domestic and international shipments, prepare customs documentation, arrange couriers and freight services, manage customs clearance, monitor deliveries and resolve any shipping issues. Arrange secure couriers, freight services

Are you an experienced Operations Manager with a background in facilities management, construction, maintenance, building services, or small works delivery? Do you thrive in a fast-paced environment where quality, compliance and customer service are paramount? Hays are delighted to be supporting our

Experience within fintech or financial services is.

You will lead the transformation from fragmented regional purchasing towards a globally coordinated electronics supply chain, developing strategies across electronic components, PCBAs, EMS providers and complete box-build solutions.

We're looking for a commercially minded estimator with a strong background in construction, FM or building services projects.

Initial focus will be on London, leveraging existing client relationships and market presence, before expanding the team and service line nationally. Collaborate with senior leadership to align QS with wider consultancy services. Real autonomy to shape a national service line.

Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK, we employ around 5,000 people across the country to deliver services that have a profound impact on people’s lives. From assessments and health services t

Senior Manager – Product Management | AI & Emerging Technology.DVF Recruitment are currently working on an exciting opportunity for a Senior Manager – Product Management to join a global organisation and play a key role in building and scaling its AI product capability.Hybrid working in London O

Establish program-specific processes, oversee third-party service providers, and uphold strict compliance with standard GDP procedures. Our client are a rapidly expanding, publicly listed global healthcare services business operating across multiple international divisions. Identify strategic opport

Manage procurement projects relating to professional services and contingent labour providers. Previous responsibility for professional services and/or contingent workforce spend. Procurement #IndirectProcurement #StrategicSourcing #CategoryManagement #ProfessionalServices #ContingentWorkforce #Supp

Principal Scientist, Cell Engineering & Antibody Discovery.Divergence Labs is hiring a full-time Principal Scientist focused on Cell Engineering to join our Antibody Discovery team.We are seeking an experienced candidate with a track record of scientific and professional achievement, including but n

This interim appointment will play a pivotal role in delivering Phase Two of a major Business Services Review and Restructure within the Estates & Facilities function. Support the implementation of the Business Services Review and Restructure, ensuring a smooth transition to new organisational struc

Investment Manager / M&A Manager.In-House M&A | International Software Group | Excellent Career Prospects.We are working with a highly successful international software group to recruit an.Investment Manager / M&A Manager.Associate Director or junior Director level.With an ambitious acquisition stra

UK (Hybrid/Remote depending on project requirements).Inside IR35, depending on experience).AgileSource is seeking experienced.We're looking for hands-on engineers who can design, build and maintain robust data solutions while working collaboratively within multidisciplinary teams.This is an exciting

Maintain consistency in how projects are established and managed within ClickUp. Consultancy, agency, or professional services background is ideal. Act as the operational owner of Heyoo's Master Services Agreement (MSA), maintaining the standard agreement and coordinating updates where required.

Senior Electronics Engineer - Cambridge.If you're the type of engineer who enjoys taking a concept scribbled on a whiteboard and turning it into a real, manufactured product, this could be worth a look.We're working with an established Cambridge technology company that develops innovative products f

Electrical / Systems Engineer to support projects involving.Electrical Engineering qualification or equivalent experience.Electrical systems/design engineering experience.Systems integration, testing & commissioning experience.MATLAB/Simulink, Speedgoat, Teamcenter or power conversion experience is

Freelance Digital Designer | UI and Visual Design.Location: UK based remote / Hybrid.Duration: Ad hoc eg 1 weeks - 1 month ongoing - long-term working relationship potential.Day rate: £400 - £450 p/day DOE.An established consumer brand is looking for an experienced Freelance Digital Designer to su

Looking to join a high performing proposals team and help shape the stories that win major building and infrastructure projects? This is an exciting opportunity to play a key role in developing compelling written submissions alongside a collaborative and experienced bid team.Our client is a leading

Strong professional services knowledge, including surveys, TDD, dilapidations and defect diagnosis. Candidates from larger consultancies are also welcome, provided they can show broad, practical experience rather than working solely within one specialist service line. Are you an MRICS Chartered Buil

Long-term service reward - Life insurance, enhanced pension contribution, enhanced maternity pay, enhanced adoption pay and enhanced paternity pay, long service award, long service annual leave. Company sick pay after 3 months of service.

Hybrid working - Northern Home Counties home location preferred.Six figure salary | Bonus | Share Scheme | Car allowance | Healthcare | Competitive Pension.This is an exciting role with a dynamic fast growing group that has delivered significant double digit growth every year for almost 10 years.We'

D Artist & Animator | iGaming/ Slot Games.Are you a talented 2D Artist & Animator who loves taking an idea from initial concept through to a fully animated, game-ready asset? I’m working with a growing UK gaming and gambling company, who are looking for an all-round 2D Artist & Animator to join th

Customer service including supporting vulnerable customers.

R&D Scientist / Senior R&D Scientist – Battery Waste Valorisation.London (North Acton), Lab-based.We are seeking an R&D scientist to work on the valorisation of polymetallic waste.This role will focus on the use of hydrometallurgical and ionometallurgical processes for the targeted extraction of c

Executive Assistant / Secretary to CEO – Oil & Gas.Full relocation to Saudi Arabia.Our client, a leading organisation in the.Oil & Gas sector in Saudi Arabia.Executive Assistant / Executive Secretary.Manage the CEO’s calendar, emails, correspondence, meetings, and appointments.Coordinate busines

We stand out from the crowd thanks in part to our market-leading software for designing systems, but we also specialise in building great relationships with our trade customers to keep them coming back for our service and our well-chosen range of products. Our operations team is crucial in helping u

Senior Employment Solicitor – 6+ PQE | Contentious Focus | Remote with London Travel (Up to 2 Days/Month).This is a permanent role with a.London office up to 2 days per month.The role offers a high-quality caseload with a strong focus on.You will be advising a broad client base, including.Manage a

HEAD OF DESIGN - PREMIUM TEXTILES BEDDING AND BATHROOM.Our client is a very successful and well established premium Textiles brand selling into UK and European retailers.They are now looking to recruit a HOME TEXTILES HEAD OF DESIGN.Bathroom ) to join their growing business.Candidates must have a st

Project Manager – On-Site / Hybrid Opportunities (United Kingdom).On-site / Hybrid – Multiple Locations Across the United Kingdom.Assignments will be based on project requirements and candidate experience.This role is ideal for professionals who can manage project scope, budgets, timelines, and

Are you looking to build your HR career in a fast-paced manufacturing environment where no two days are the same? If so, please read on.Fevara plc is global leader in added-value, sustainable livestock supplements that support cattle, sheep, goats, and horses.Manufacturer of nutritional animal suppl

Responsible for management of the project delivery team, with full operational P&L responsibility for the region.Managing a team of experience Project Managers, to drive enhancements and profitable delivery of new connection projects across the region.Responsible for assessing team capabilities and

Lead, coach and develop a team of HR Business Partners, ensuring a consistent and high-quality service across the business. Work closely with HR Centres of Excellence, Shared Services, Business Development and Project Management teams.

I'm looking for an experienced recruiter who might be interested in doing something slightly different.TemplePM has been established since 2009.Historically we specialised predominantly in property recruitment, but following Covid we deliberately downsized and have spent the last couple of years dev

Classify products, technology and services in accordance with applicable regulations.

If you’re a Senior Manufacturing Engineer who gets satisfaction from improving how things are made, solving difficult production problems and using data to make better engineering decisions, this role should appeal.As a Senior Manufacturing Engineer, you’ll work within an established medical dev

Operations Manager – Finance / Operations / Purchasing – 3 to 6 Month Contract (Outside IR35) – Oxfordshire.Operations Manager – Finance / Operations / Purchasing.Our client is a specialist automotive technology business operating within the electrified and sustainable vehicle sector.As a sm