- Plan, organise, and co-ordinate office activities and resources. - Manage office workflows, ensuring efficiency and productivity. - Oversee office staff, delegating tasks and ensuring proper performance. - Handle administrative tasks such as scheduling meetings, correspondence, and record-keeping. - Implement office policies and procedures to maintain smooth operations. - Manage office supplies and inventory, ensuring stock levels are adequate. - Organise and maintain filing systems, both physical and digital. - Supervise the maintenance of office equipment and facilities. - Liaise with external vendors and service providers for office-related services. - Prepare and manage office budgets and financial records. - Ensure compliance with workplace safety and health regulations. - Assist with recruitment, training, and development of office personnel. - Handle customer inquiries and serve as the point of contact for office-related matters.
About the job Be you. At work. Here at Locke, we create spaces where you can be you – and we don’t just mean our design-led aparthotels. From front desk to back office, on-the-ground to behind-the-scenes, our team makes Locke what it is. Forget demographics: we’re building a community of the culturally curious. The forward-thinking. The ever-questioning. Locke is growing. With new openings across the UK and Europe coming up, we’re at an exciting time in our young life. Want to get stuck in? Roll up your sleeves and let’s go. The role. Are you a natural host? A people person with next-level organisational skills? Do you get a kick from creating a seamless, welcoming experience? We're looking for a part-time Night House Host to join our team at Turing Locke, Cambridge. Reporting to and supporting the Assistant General Manager, you’ll be a key member of the night reception team and the face of the Locke brand. It’ll be up to you to make our guests feel at home from the minute they arrive, until the minute they leave (if they can bring themselves to do that…). What it looks like; Creating tell-your-mates experiences for guests Being a friendly face and go-to person for guests, contractors and visitors Inspiring and informing guests on local attractions and goings-on Welcoming guests when you check them in and leaving a great impression when you check them out Managing reservations and queries online, by email, on the phone and in person with a can-do attitude Handling out-of-hours guest queries for other edyn properties Values you’ll share; Courage to question, evolve and be human Curiosity to seek out innovation, change and creativity Confidence to challenge convention and look for better ways to do and be Accountability and the desire to empower those around you Freedom to be yourself at work, just as much as at play Acceptance that perfection doesn’t exist and no one has a monopoly on good ideas Recognition of humanity in yourself and others to learn fast, evolve and grow In return we offer you a bonus scheme, holidays (including the option to buy more if you want them), wellbeing benefits (Cash Plan and an Employee Assistance Programme), free nights in our properties, awesome recognition schemes, pension (the tax efficient way), company sick pay and further benefits tailored to your individual needs. When and Where? We believe in working flexibly – this includes flexibility in work location, working days (including weekends and bank holidays in operations) and working hours. This may be ad hoc or permanent flexibility. Ask your recruiting manager or see our careers page for more information. This is a part-time role where you will be working 20 hours per week. Beyond the gowns. Beyond the gates. Beyond the guidebook. On the cusp of the city, just north-west of the centre, is Turing Locke: a sleek, avant-garde style aparthotel in the brand-new, sustainable district of Eddington. About edyn Our vision is to create sanctuaries across European cities, which provide a sense of belonging to the free-thinking urbanite in all of us. Each of our brands – Locke, SACO and Cove – is firmly rooted in the local neighbourhood, offering vibrant experiences and connections which nourish and enliven the soul. To find out more about what it’s like to work at edyn, visit https://www.findingedyn.com/start-here-go-anywhere Diversity, Equity, and Inclusion Statement edyn’s Purpose is to build brands designed around Soulful Hospitality -we create sanctuaries where free thinkers can nourish and enliven their souls. This is only possible if the growth of our company is centred around a deep respect for humanity. Everyone at edyn should feel free and safe to express their ideas, state their opinions and share their lived experiences in an environment of openness, tolerance, and curiosity. This principle sits at the heart of our approach to improving diversity and inclusion. We have established goals and supporting commitments which will help us ensure that everyone in edyn feels a sense of belonging, regardless of their background or identity. We are on a DEI journey that we have yet to complete, and we acknowledge our failures or weaknesses as we discover them. Our principle & goals are clear, and we travel together to seek to drive change, evolve ourselves and the edyn community. Department: Customer Service The company 🏨 Edyn is a life-style focused company with 3 brands (Locke, Cove & SACO) 👉 Under these 3 brands, we offer 30+ design-led ApartHotels & Serviced Apartments across 8+ countries in Europe (inc UK, DE, NL, FR, PT + more) At edyn, we combine the design and lifestyle sensibilities of boutique hotels with the freedom and flexibility of serviced apartments, developing distinctive brands and properties that offer vibrant experiences, firmly rooted in their locality. ------------------------------------- ✨ At Edyn we believe travel should be a rich journey of discovery, rewarding curiosity with knowledge and inspiration. We’re shaping a future-facing, hybrid approach to hospitality that enriches neighbourhoods while meeting the needs of today’s traveller Our distinctively designed Aparthotels and Serviced Apartments are firmly rooted in their local neighbourhoods across Europe, offering vibrant experiences and connections that nourish and enliven the soul. We call it ‘soulful hospitality’ 💚 We’re a rapidly expanding business with plenty more room to grow! You can check out our latest career opportunities at: belong.findingedyn.com Start here. Go anywhere. We don't do ordinary hotel experiences. We don't do ordinary careers either. We're creators of urban sanctuaries across Europe where free-thinkers belong. We call this soulful hospitality. That's why we look for people with soul. People who bring their whole selves to work. We reject the idea of a ‘work’ persona which is at odds with the way we really are. Conformity is the enemy of creativity, innovation and change. It’s the freedom to be ourselves that keeps us alive and engaged at work and play. But it takes courage to be an individual, to challenge convention and look for different, better ways to do and to be. It takes courage to accept accountability and to empower those around us. Join us and you'll find a place where you can be you and where you can belong.
This Job position is for street fundraisers: The role is to promote one of our clients raising awareness of their activities by fundraising at supermarkets, shopping centres and train stations - This is a field-based vacancy which means you will be required to travel to different supermarkets, shopping centres & retail parks in the London area (one supermarket, shopping centre or retail park per shift). We hold fundraising events daily, weekly, and monthly and currently looking to hire immediately. Key Information: • PLEASE ENSURE YOU ARE FLUENT IN ENGLISH & PLEASE ENSURE YOU ARE A UK CITIZEN. 40% commission. Using card machines as well. So, Tap and go, keep earning the 40% none stop on every sale. Clients must be Well Groomed, Presentable and Very Approachable!! BIG SMILES :) We take our work seriously. You must be able to travel daily! Benefits for you include: *** Full Training and Support given by experienced Trainers who have been selling for 20 years *** *** A Buzzing Fun Fast Paced Environment *** ** AVAILABLE - TEMP WORK. ** FULL TIME or PART TIME ** FLEXIBLE HOURS No Experience is necessary as we provide full product/service coaching, although we do welcome candidates with previous experience in Sales, Customer Service, Advertising, Promotions, Retail, Call Centre, Hospitality or Marketing. 40% commission, also weekly bonuses for the super seller!!! We provide: Full training. For Newbies and Refresher for the Experienced All Marketing Materials provided Card machines for contact-less and easy payments on spot ALL CANDIDATES MUST BE 18 OR OVER, LIVE IN THE UK - LONDON AREA AND MUST BE ABLE TO COMMUTE TO OUR LONDON OFFICE DAILY! You must provide proof of ID and Residence.
Recruitment for the position of IT Tutor is open due to the opening of new location in Canary Wharf, London. Welcome to the First International CyberSchool of the Future for the new IT generation KIBERone! Here we immerse our residents in the world of IT: we teach programming, design, 3D modeling and even blockchain! Our residents are children from 6 to 14 years old, and their parents are progressive fathers and mothers who follow today's trends and care about the successful future of their children. They choose us because at KIBERone we prepare children for a successful future. We have been working for 7 years, and during this time we have achieved great results. · KIBERone has been recognized by UNESCO as the best project in the world in the field of digital technologies for children since 2020; · KIBERone in numbers: 34 countries and more than 450 cities, 900+ schools around the world, more than 180,000 children trained; · among our partners are: Samsung, Microsoft, Roblox, BSL. We provide: - work in a progressive team of professionals; - popular and modern product in the area of IT-education for children; - useful experience from the international company (with work experience in Silicon Valley); - learning of the basics of working with children and teenagers; - manuals with detailed instructions for each lesson; - opportunity to learn and communicate with IT-industry leaders (International level, including Silicon Valley representatives). What to do: - become a cool guide to the world of IT for children; - conduct lessons together with an assistant on ready-made IT modules; - tell children about your experience in the digital world, thereby attracting their interest in the area; - filling out reports based on the results of the lesson; - offering feedback to parents about the child’s progress and growth points within the CYBER school. We see in this position a person who: - has high communication skills, a sense of humor, competent speech and a thirst for new knowledge; - has basic knowledge of computer literacy; - knows at least one modern programming language (C++, C#, Python, Java Script, etc.); - has a higher or incomplete higher education in the field of IT; - age from 20 to 35 years Working conditions and salary: - £25.00/per hour (example: for 1 full-time working days in a week (Saturday or Sunday) you gain £250) - -Salary depends on the workload and the number of classes; - Working hours: from 10:00 am to 08:00 pm; - Weekend classes; - -Flexible schedule, the possibility of combining with the main work; - -A team of young professionals who are involved in the creation of a new intellectual society. With us it is interesting and prestigious: - CyberSchool is an international company, our offices are located in United Kingdom, USA, United Arab Emirates, Sweden, Czech Republic, Poland, Spain, Serbia, Austria, Croatia, Germany, Romania, Switzerland, Kazakhstan, Georgia, Bulgaria and Moldova; - We have progressive methods of teaching and sales, our teachers are the best specialists from World IT-companies and universities; - We have a high demand at the market of educational service and have no competitors at this market. - Moreover, we are distinguished by high customer service and non-standard approach. - Responding to the vacancy, please indicate the motivation why you are interested in developing CyberSchool of digital technologies for children.
We are seeking a professional and friendly Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing a variety of administrative tasks. This role requires strong organisational skills, attention to detail, and the ability to multitask in a fast-paced environment. Duties - English language prefered Greek and Albania language mos of the clients we deal with Greet and welcome visitors in a warm and professional manner. Answer incoming phone calls, directing them to the appropriate personnel while maintaining excellent phone etiquette. Manage the reception area, ensuring it is tidy and presentable at all times. Perform data entry tasks accurately and efficiently, maintaining up-to-date records. Handle clerical duties such as filing, photocopying, and scanning documents. Assist with administrative tasks using Google Suite and QuickBooks as needed. Schedule appointments and manage calendars for staff members. Respond to emails and other correspondence in a timely manner. Support other departments with various office tasks as required. Qualifications Proven experience in a receptionist or administrative role is preferred. Strong organisational skills with the ability to prioritise tasks effectively. Proficient in using computerised systems, including Google Suite and QuickBooks. Excellent verbal and written communication skills. Demonstrated ability to maintain confidentiality and handle sensitive information. Strong attention to detail with a focus on accuracy in data entry. Ability to work independently as well as part of a team in a busy office environment. Familiarity with clerical duties and office procedures is advantageous. We look forward to welcoming an enthusiastic Receptionist who is committed to providing outstanding service while supporting our team’s administrative needs. Job Type: Full-time Pay: £22,906.00-£23,985.00 per year Additional pay: Performance bonus Benefits: Free parking Language training provided Flexible language requirement: English not required Schedule: Monday to Friday Education: GCSE or equivalent (preferred) Experience: Customer service: 1 year (required) Administrative experience: 1 year (required) Language: English,Greek,Albania (preferred) Licence/Certification: Driving Licence (preferred) Work Location: In person Application deadline: 29/01/2025 Reference ID: 01022025/1 Expected start date: 01/02/2025
Do you believe you are one of the best? If so, we want to hear from you... £15 - £30+ per Hour Experienced House and Office Cleaners Wanted From London to Reading and anywhere in between. Do you have house cleaning experience? Get a flexible work schedule by being an independent house cleaner with Refresh Maid. If you already have your own clients, that's fine. We help you get more clients. Earn more money by working with Refresh Maid, we send you all the work you can handle. Qualifications: · Must Have: 2+ years paid house cleaning experience, . 3 professional and 3 personal references · Speak English (conversational okay) · Have your own transportation and cleaning supplies · Have or be willing to get Business Liability Insurance You tell us your availability, what areas you want to work in and what types of cleanings you want. We send you the cleaning job offers regularly based on what you ask for. Full-time or part-time. We take care of advertising, phone estimates, customer service, scheduling and billing for the clients. You take care of only the cleaning and earn good money. You're able to keep your already established clientele. We're just here to help you gain more business. Start Date: ASAP, interview and background screening takes a few days. Refresh Maid Cleaning is not the employer of its registered cleaners; you would be accepting jobs as an independent cleaner. Our team will contact you within a few business days. This opportunity is not suitable for you if you’re seeking a full-time job immediately. Once a housecleaner works with our company, we will begin to send them jobs as much as possible. However, we are not able to immediately send you 40 hours’ worth of cleaning jobs right away. As you work with our company, you will begin to build an ongoing client base.
Due to continued growth, we are looking for a Customer Service/Call Centre /Office Administrator to join our team! Location: Office on the 3rd floor in Hyde, SK14 Working Hours: Flexible shifts: 8.30 am–4 pm, 9 am–4.30 pm, or 10 am–5.30 pm (30-minute unpaid lunch break included). Hours can be extended or shortened upon request. Start Date: January 2025 Working Hours: 30–40 per week Pay: £12.44/hour, reviewed after six months Bonuses: Quarterly performance reviews may lead to bonuses at the discretion of the Head Office Job Summary: You will be working as part of the Donate Clothes 4 Sammy project, which is fully launched and operated by the registered charity Leukaemia & Myeloma Research UK. This role involves extensive communication with schools and organisations to introduce the project and seek their participation. The role is based in a bright office in Hyde, with free parking available. You will work closely with the Interim Department Manager and contribute to a dynamic team full of ideas and enthusiasm. Key Duties and Responsibilities: Communication: Engage with schools via phone and email to introduce the Donate Clothes 4 Sammy project and invite participation. Contact organisations to seek permission for outdoor charity clothing bank installations. Performance Goals: Make at least 60 calls daily to schools and organisations unless other duties take precedence. Administrative Tasks: Organise and maintain records using Microsoft Excel and in-house system. Carry out general clerical duties, including photocopying, scanning, mailing, and filing. Manage incoming and outgoing correspondence. Assist in preparing reports and other documents. Innovation and Creativity: Proactively address challenges and bring fresh ideas to improve processes and support company growth. Confidentiality: Handle sensitive information with discretion and professionalism. Requirements: Previous experience in Customer Service, Call Centre or Office Administration is advantageous. Proficient in Microsoft Office, particularly Excel, with the ability to learn new software quickly. Excellent phone etiquette and communication skills. Organised, detail-oriented, and able to prioritise tasks effectively. Willing to bring new ideas and contribute to the charity’s growth. Motivated, proactive, and eager to contribute to a team-focused environment. If you are a driven and enthusiastic individual with a passion for communication, organisation, and contributing to meaningful charity work, we’d love to hear from you! Apply today to join a project that makes a real difference.
Job Advert: Area Support Officer Location: Various locations across Essex and Suffolk Pay Rate: £13.00 per hour Contract: Zero-hour contract initially, with the opportunity to apply for full-time positions before they are advertised publicly. About the Role VGM Facilities Management Ltd is seeking reliable and proactive Area Support Officers to join our growing team. In this role, you’ll work across multiple sites, providing essential security services to keep our clients’ properties safe and secure. If you enjoy variety, problem-solving, and take pride in delivering exceptional service, this is the role for you! Key Responsibilities: - Conducting regular patrols to ensure the safety and security of client properties. - Monitoring and controlling access to sites. - Responding to incidents promptly and professionally. - Adapting to the specific needs and responsibilities of each location. - Representing VGM Facilities Management Ltd with professionalism and integrity. Requirements: - A valid SIA Security Guard or Door Supervision Licence. - The ability to meet the BS7858:2019 vetting standard. - Flexibility to work at various locations and adapt to changing schedules. - Strong observational skills and attention to detail. - A proactive approach to ensuring the safety of clients and their assets. Why Join VGM Facilities Management Ltd? At VGM Facilities Management Ltd, we are a new company with big ambitions. We are committed to delivering outstanding service while putting people first – both our customers and our staff. We strive to ensure everyone feels valued, supported, and never just a number. By joining our team, you’ll play a key role in helping us build a company that stands out in the industry for all the right reasons. What We Offer: - Competitive pay of £13.00 per hour. - Monthly payments for consistent income. - The chance to gain priority access to full-time roles as they become available. - A dynamic working environment with a variety of responsibilities across different sites. How to Apply: If you’re ready to help us protect and secure our clients’ properties while building a career with a company that values you, please submit your CV and a cover letter detailing your experience and why you’d be a great fit for VGM Facilities Management Ltd. Together, we are stronger!
We are fast growing salon and looking to employ an efficient and highly skilled salon manager to oversee the day-to-day operation of the salon. The salon manager will be responsible for managing staff , ensure staff comply with the salon's health and safety policies, ensure customer's satisfaction, oversee financial transactions, and handle customers ' complaints. You should be able to provide the salonowner with regular updates on salon activities. The successful candidate must be able to demonstrate strong management and leadership skills and be able to motivate staff to achieve salon goals. Responsibilities - creative and able to provide all services offered by the salon. Which includs hair cutting and styling, treatments and other beauty services. - To recruit salon staff that meets mandatory educational and licensing requirements. - Manage and prepare work schedule for salon staff. - Set goals for staff members,evaluate staff performance and provide training and overall guidance. - Monitor salon supplies and equipment and order/replenish stock as needed. - Create and distribute promotional materials to attract new clients. - Address and resolve client's complaints regarding salon services and employee's behaviour. - Receive payment from customers and mentain accurate financial records. - Ensure that the salon is clean and well-maintained at all times The successful candidate must have a proven experience of managing a salon, proficient in Microsoft office application , excellent organisational skills, effective communication, strong management skills etc. In addition, possession of NVQ/SVQ in Hairdressing at Level3 or relevant experience in haircut, braids, feeding cornrows, sew-in, crochet, wig making will be an added advantage. Lastly, successful candidate must be local resident of Medway or willing to relocate. Please note that no relocation expenses will be provided
As a Letting Administrator, you will be responsible for providing essential administrative support to the lettings team and ensuring the smooth running of the office. Your daily tasks will include: • Tenant and Landlord Communication: Acting as a point of contact for tenants and landlords, handling queries, and ensuring a high standard of customer service. • Property Listings and Marketing: Advertising properties on various platforms, arranging viewings, and updating property details. • Tenant Referencing: Managing the tenant referencing process, including credit checks, employment verification, and obtaining references. • Lease and Contract Preparation: Preparing and processing tenancy agreements, inventory reports, and related paperwork. • Property Inspections and Maintenance: Coordinating maintenance requests and liaising with maintenance team for property repairs and inspections. • Rent Collection & Payments: Assisting with rent collection and managing the financial records for each property. • General Office Duties: Filing, data entry, and maintaining accurate tenant and property records on the agency's system.
About us Maison Gigi is a French family bakery that serves pâtisserie, artisan coffee, breakfast and lunch. Freshly baked every day in-house. Maison Gigi brings tarts and regional sweet and savoury specialities from France. It's an open-kitchen concept and this family-run business. Part of Maison Gigi's operations include in-office catering and the transport of food from the production site to the offices. Responsibilities: - Assisting with basic food preparation - Cleaning and sanitising all equipment, tableware and utensils - Setting up buffet & food areas in a safe and orderly manner - Maintain a clean and safe work environment. - Perform inventory checks. - Follow Food Safety and Health & Safety protocols. - Being fully knowledgeable about allergens and their handling. - Transporting food from the kitchen to the office in a safe and responsible manner. As part of the team, you will undertake various activities and represent Maison Gigi in the offices being catered, a well-spoken English as well as knowledge of the products and allergens is essential. The required skills for this position are: - Good standard of personal hygiene - Ability to work under pressure - Ability to respect deadlines - Team player - Good customer skills - Commitment to attendance at work - Commitment to working in a Food Safe, Allergen Safe, Health & - Safety focused environment The regular working hours for this position are Monday to Friday 6am to 3:30pm or equivalent, changes to the schedule can be made depending on events & holiday calendar.
Join the Uk's only Multi Service Energy Provider. From Energy to Broadband and even Insurance we have our customers covered for everything. As a representative, it's your job to help us promote our business to help us grow even bigger! What do you get? This role can be worked around your own life, you can work when you want for as long as you want. Some of our top earners only work part-time and some even have other jobs, this just shows how flexible we can be. You will receive great commissions every time you help a new customer save on their bills (up to £400 each) The best bit is that commissions and bonuses are UNCAPPED! Monthly incentives from days out to company cars and Holidays! No experience is needed, but we are on the hunt for people who have great customer service skills and a willingness to progress within the company. We will help you with the rest. This role is completely home-based as well, so no need to work in an office or have a daily commute. If you think you have what it takes to help us, we want to speak with you! This Role is commission only, there is no hourly wage or salary. Each sale could earn you up-to £400 ( you can even reffer yourself and family!) Many of our Partners do this role along side there day to day job!
Oita Soho is a vibrant and busy restaurant located in the heart of Chinatown. We pride ourselves on delivering exceptional dining experiences to our customers, and we are looking for a dedicated and skilled Assistant Restaurant Manager to assist the Restaurant Manager in the daily operations of our restaurant. The successful candidate will play a crucial role in ensuring the smooth running of the shop floor, managing administrative tasks, and maintaining high standards of customer service. Key Responsibilities: - Assist the Restaurant Manager in overseeing daily operations and ensuring a seamless customer experience. - Perform administrative tasks including HR duties, bookkeeping, payroll processing, and managing take-away platforms. - Handle hiring processes, including interviewing and onboarding new staff members. - Maintain accurate records and manage restaurant numbers and financial data. - Support in inventory management and ordering supplies. - Ensure compliance with health and safety regulations. - Address customer inquiries and resolve issues promptly. - Lead and motivate the team to deliver exceptional service. Requirements: - Minimum of 2 years of experience in a similar role within the hospitality industry. - At least 1 reference from a previous employer. - Proficiency in MS Office, including Microsoft Word and Excel. - Strong organizational and multitasking skills. - Excellent communication and leadership abilities. - Ability to work flexible hours, including evenings and weekends. - A proactive approach to problem-solving and a keen eye for detail. What We Offer: - Competitive salary based on experience. - Opportunities for career advancement within the company. - A supportive and friendly working environment. - Employee discounts on meals. - Ongoing training and development opportunities.
Office Manager - at small independent company working with team of 5 employees. • Location: East London (E17) • Company: Yam-Man Import UK Ltd (Distributor of Caribbean products) • Type: Permanent • Salary: £25,000 per annum • 22h per week (Start 5:00AM) • £23.67 per hour Job Purpose This role ensures the smooth and accurate progression of customer orders, from receipt to successful delivery. The Manager will serve as a key point of contact for clients and the internal sales team, prioritizing customer satisfaction and maintaining exceptional service standards. A strong focus on communication, accurate order management, and issue resolution is required. Key Responsibilities • Customer and Internal Coordination: • Act as a contact for clients and internal team • Monitor and resolve any issues related to current orders and communicate resolutions effectively to all relevant parties. • Order Management: • Create purchase orders and ensure all orders are backed by binding customer agreements. • Enter and manage sales orders accurately using the POS (Eposnow) system. • Perform till closures and manage end-of-day banking tasks. • Efficiently process and resolve customer complaints while upholding company policies. • Identify cases where complaints should not be resolved at the company’s expense. • Documentation: Maintain accurate records of orders, dispatches, and proof of deliveries. • Service Improvements: • Identify and recommend opportunities to enhance service quality and reduce operational costs. Required Skills & Experience • Minimum 1 year of experience in a similar role or environment. • Proficiency in using POS/Till systems. • Strong skills in Microsoft Office (Outlook, Word, Excel). • Excellent verbal and written communication skills with fluency in English. • Professional, personable, and presentable demeanor. Additional Notes • Non-smokers only please. Benefits • Holidays: 28 days (inclusive of bank holidays). • Payment: Wages are paid monthly via BACS on a PAYE basis. • Applicants must have a valid UK National Insurance number. This role is ideal for a detail-oriented professional with excellent organisational and interpersonal skills. with team of 5 employees. • Location: East London (E17) • Company: Yam-Man Import UK Ltd (Distributor of Caribbean products) • Type: Permanent • Salary: £25,000 per annum • 22h per week (Start 5:00AM) • £23.67 per hour Job Purpose This role ensures the smooth and accurate progression of customer orders, from receipt to successful delivery. The Manager will serve as a key point of contact for clients and the internal sales team, prioritizing customer satisfaction and maintaining exceptional service standards. A strong focus on communication, accurate order management, and issue resolution is required. Key Responsibilities • Customer and Internal Coordination: • Act as a contact for clients and internal team • Monitor and resolve any issues related to current orders and communicate resolutions effectively to all relevant parties. • Order Management: • Create purchase orders and ensure all orders are backed by binding customer agreements. • Enter and manage sales orders accurately using the POS (Eposnow) system. • Perform till closures and manage end-of-day banking tasks. • Efficiently process and resolve customer complaints while upholding company policies. • Identify cases where complaints should not be resolved at the company’s expense. • Documentation: Maintain accurate records of orders, dispatches, and proof of deliveries. • Service Improvements: • Identify and recommend opportunities to enhance service quality and reduce operational costs. Required Skills & Experience • Minimum 1 year of experience in a similar role or environment. • Proficiency in using POS/Till systems. • Strong skills in Microsoft Office (Outlook, Word, Excel). • Excellent verbal and written communication skills with fluency in English. • Professional, personable, and presentable demeanor. Additional Notes • Non-smokers only please. Benefits • Holidays: 28 days (inclusive of bank holidays). • Payment: Wages are paid monthly via BACS on a PAYE basis. • Applicants must have a valid UK National Insurance number. This role is ideal for a detail-oriented professional with excellent organisational and interpersonal skills.
Job Summary We are seeking a Sales Coordinator (Cantonese Speaking / Part time / Freelance) to join our team in providing administrative support, sales and marketing activities and ensuring the smooth business operation. Company Background We are a solutions services provider in design, supply and installation of renewable energy specially building integrated solar panel system. Our focus has always been on meeting the long-term need for renewable energy solutions. We integrate the latest technology and systematic management to provide the solutions to exceed customer expectations both in quality and price. We are greatly honored to be a partner in our customers’ success by offering them flexible energy solutions. Key Roles and Responsibilities - Assist the business operation and preparation of company websites and the promotion tools - Manage office correspondence including emails and phone calls - Handle the sales enquiry and work together with Manager - Provide face-to-face, telephone and video interpreting services to Manager - Prepare and follow up on sales quotations and proposals - Maintain customer databases and update sales records - Work from home and Flexible working hour Qualifications - Degree holder in Sales & Marketing / Business Administration / Engineering / English Language / Translation and other equivalent - Proven experience as Sales Coordinator / Secretary / Administrative Assistant / Interpreter or in a similar role - Fresh Graduates or University students are also welcomed - Proficient in Microsoft Office applications - Strong organizational skills with the ability to multitask - Excellent verbal and written communication skills in English and Chinese - Cantonese speaking is must. Job Type: Part-Time / Freelance / Work from Home Pay: £12-14 per hour Expected Working hour: 35 hour per month Schedule: Monday to Friday Work Location: In Person
Location: London, UK Company: Stanley Ley About Stanley Ley: Stanley Ley is a renowned provider of high-quality legal wear and accessories, serving professionals in the legal field. We pride ourselves on our commitment to excellence and exceptional customer service. Job Summary: We are seeking a detail-oriented and organized Administrative Assistant to support the daily operations of Stanley Ley. The ideal candidate will handle administrative tasks, assist with customer service, and ensure smooth functioning across the business. Key Responsibilities: Administrative Tasks: • Manage and organize company documents, files, and records. • Handle correspondence, emails, and phone calls professionally and efficiently. • Schedule appointments, meetings, and maintain calendars for senior staff. • Process invoices, payments, and basic bookkeeping tasks. • Order and maintain office supplies. Customer Service Support: • Assist customers with inquiries, both in-person and via phone/email. • Ensure a professional and welcoming environment for clients visiting the store. • Handle customer complaints or escalate them to the appropriate department. Operational Support: • Coordinate with suppliers to track orders and deliveries. • Assist in preparing reports, presentations, and spreadsheets. • Support the management team with ad-hoc tasks and projects as needed. • Ensure compliance with company policies and procedures. Requirements: • Experience: Previous experience in an administrative or assistant role preferred. • Skills: • Excellent written and verbal communication skills. • Proficiency in Microsoft Office Suite (Word, Excel, Outlook). • Strong organizational and multitasking abilities. • Attention to detail and accuracy. • Ability to handle sensitive information with confidentiality. • Personal Attributes: • Professional demeanor and a positive attitude. • Ability to work independently and as part of a team. • Customer-focused mindset. What We Offer: • Competitive salary. • A supportive and collaborative work environment. • Opportunities for professional development and growth. • Discounts on company products. How to Apply: Please send your CV and a cover letter detailing your suitability for the role.
Job Overview: We are seeking a dedicated IT Support Engineer to join our team and provide technical support to our employees. The ideal candidate will diagnose, troubleshoot, and resolve hardware, software, and network issues while maintaining the overall health of IT systems. This role is crucial to ensuring smooth daily operations and enhancing user satisfaction through timely assistance and training. --- Key Responsibilities: 1. Technical Support Respond to and resolve IT support requests via email, phone, or in person. Troubleshoot hardware, software, and network-related issues. Set up and configure new user accounts, systems, and devices. 2. System Maintenance Monitor and maintain servers, networks, and IT infrastructure. Perform regular updates, patches, and system backups. Ensure compliance with IT security policies and standards. 3. Troubleshooting Diagnose and resolve technical problems, escalating complex issues when necessary. Identify recurring issues and recommend long-term solutions. 4. User Training and Documentation Provide training to users on IT tools and best practices. Create and maintain user manuals, FAQs, and other technical documentation. 5. Collaboration and Vendor Management Work closely with IT teams and other departments to optimize system performance. Coordinate with external vendors for hardware and software procurement and maintenance. 6. Cybersecurity Monitor systems for potential security threats and implement preventive measures. Respond to and mitigate security incidents, ensuring data integrity and protection. --- Qualifications: Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience). Proven experience as an IT Support Engineer or similar role. Proficiency in operating systems (Windows, macOS, Linux). Knowledge of networking concepts (TCP/IP, VPN, DNS, DHCP). Familiarity with tools like Active Directory, Office 365, and ticketing systems. Strong problem-solving, organizational, and communication skills. Certifications such as CompTIA A+, Network+, CCNA, or ITIL are a plus. --- Soft Skills: Excellent interpersonal and customer service skills. Ability to work under pressure and manage multiple tasks. Strong attention to detail and proactive problem-solving approach. --- Working Conditions: On-site/remote work as per company policy. May require occasional evening or weekend shifts for system maintenance or emergencies.
The daily duties of Compliance Officers often depend on the organisation and their speciality area. However, they are often responsible for ensuring compliance with professional standards and internal standards and their main duties and responsibilities include: - Performing routine risk assessments to help organisations understand compliance risk, scope and significance. - Monitoring the organisation’s compliance with regulations and internal policies to ensure they are up to date with the relevant laws. - Educating employees on compliance regulations and the impact of non-compliance on the organisation. - Recording their findings properly and following up with management to ensure the issues are rectified. - Reviewing marketing materials, websites and presentations to ensure compliance with regulations. - Assisting in the gathering of information internally in response to requests by regulatory organisations. - Performing administrative tasks such as file creation and maintaining files of ongoing projects. - Collaborating with management from other departments to ensure compliance and investigating irregularities. Administrators are responsible for keeping office documents organised and they perform a range of tasks to support the staff they work with. Their duties typically include: - Dealing with incoming and outgoing correspondence. - Data entry, retrieval and database maintenance. - Filing and archiving. - Creating and managing documents, spreadsheets and presentations. - Compiling reports. - Managing diaries for team members. - Scheduling meetings, taking minutes and arranging conferences and events. - Speaking to customers and clients to answer queries and resolve issues.
Duties and Responsibilities- · Identify and resolve Post Office balancing queries. · Influencing and support the Post Office team to provide customer service standards expected in the Post Office. · To assist customer with any queries. · Demonstrate a good level of communication to external and internal customers. · Drive understanding and knowledge of the current promotions and Post Office services with the Post Office team. · Ensure team adherence to all legal compliance and mandatory Post Office procedures as laid out in current guidelines. · Assist the Post Office Area Manager in the development of processes and controls to support Post Office operations. · Actively demonstrates the determination and the ability to deliver to success. · Motivates and inspire others to achieve and ensure that the Post Office team complete all mandatory training. Skill/experience/qualifications: · Strong leadership and managerial skills. · Excellent communication and interpersonal abilities. · Proficiency in Microsoft Excel and other relevant software. · Ability to multitask and prioritize tasks effectively. · Attention to detail and accuracy in record-keeping. · Knowledge of postal regulations and procedures is a plus. · Bachelor &/Master’s degree or a related study and experience.
As a customer service manager, you'll make sure that the needs of customers are being met or exceeded. Your aim is to provide and promote excellent customer service throughout the organisation you work for. You'll manage the customer service team, making sure that service standards are being met and problems are resolved. You may work at various levels, from head office to the front end of the business. As a customer service manager, you'll need to: - provide help to customers using your organisation's products or services. - Communicate courteously with customers by telephone, email, letter and face-to-face. - Investigate and solve customers' problems, which may be complex or long-standing, that have been passed on by customer service assistants. - Handle customer complaints or any major incidents, such as a security issue or a customer being taken ill. - Issue refunds or compensation to customers. - Keep accurate records of discussions or correspondence with customers. - Analyse statistics or other data to determine the level of customer service your organisation is providing. - Produce written information for customers, often involving the use of computer packages and software. - Write reports and analyse the customer service that your organisation provides. - Develop feedback or complaints procedures for customers to use. - Improve customer service procedures, policies and standards for your organisation or department. - Meet with other managers to discuss possible improvements to customer service. - Manage staff recruitment and appraisals - depending on the size of the organisation these tasks may be carried out by human resources. - Train staff to deliver a high standard of customer service. - Lead or supervise a team of customer service staff. - Learn about your organisation's products or services and keep up to date with changes. - Keep ahead of developments in customer service by reading relevant journals, going to meetings and attending courses.
Lead the day-to-day delivery of facility management services and operations. To promote the highest standards of business ethos and strategically ensuring the most effective use of resources in support of business objectives. To establish, oversee and ensure that any planned preventative maintenance programmes (PPM) are carried out effectively. Arrange works with suppliers and contractors, organising planned and reactive support as required. Responsible for the statutory compliance of required regulations and ensuring all records are kept up to date and ready for inspection by clients or any other professional body. Measure all service activities against recognised standards and propose appropriate and proportionate improvements to meet existing and future requirements .To actively seek out and make efficiency savings and or reductions to the relevant running costs of managed properties. Manage relevant soft-services relating to the aesthetics of the environment reporting faults/issues as appropriate (Cleaning / Maintenance / Redecorations etc) v Oversee the successful delivery and management of all outsourced contracts. Contribute to the development of the annual budget for the proper maintenance of portfolio of managed properties. Help to establish ‘value for money’ strategies for delivering the management services. v Promote innovative ways to add value and reduce costs within the team and associated contracts. v Originates, approves and submits purchase orders and processes invoices from vendors, contractors and service providers for payment. Develop effective relationships with clients and stakeholders ensuring their satisfaction with service delivery and meet regularly with senior client management to further develop these relationships. v Ensure effective line management of direct reports and demonstrate effective people management skills to support both performance and development of colleagues. Knowledge, Qualifications, Skills & Experience v Good level of general education educated to ‘A’/HND Level as a minimum or equivalent with demonstrable written and numerical skills. v A professional qualification in real estate and/or facilities management (IWFM Level 4+) or relevant experience. An understanding of UK Health & Safety laws and statutory regulations relating to buildings management including interactions with Local Authority Representatives. General knowledge/understanding of Health and Safety risks including manual handling, worksite safety, trip and fall hazards. Proficient in the use of Microsoft office packages including Word, Excel and Outlook. v Continually strives to improve knowledge, skills and abilities to produce the best results. Skills and experience .Quantifiable track record of contractor management (property maintenance, facilities management, catering services) in a multi-site commercial property environment. The ability to communicate effectively and professionally with colleagues, contractors and key stakeholders. Leadership skills with proven experience of leading, supporting and mentoring teams Must be Customer Focused, with a strong drive to deliver 5-star
We are seeking a physically fit and adaptable Driver and Commercial Kitchens Installation Operative to join our small team of 6 members. The role primarily involves driving a 3.5t Luton Box van with tail-lift for all deliveries, both full kitchens and smaller one-off items. The candidate must be comfortable with driving on motorways and in central London, as well as in other rural and urban areas. The ideal candidate will be reliable, punctual, and flexible, able to work early mornings and occasionally late evenings to meet customer needs. Additionally, the candidate should be eager to assist in the office during quieter periods and possess a basic knowledge of Microsoft Office (training can be provided if necessary). Good communication skills are essential for collaborating effectively with team members and engineers.
CONTRACT TYPE Permanent HOURS 37.5 hours per week SHIFT PATTERN Monday till Sunday Depending on Shift and Events 5 days a week Between 10am – 2am (Dependent on requirement) PLACE OF WORK 13-15 Aintree Rd, Bootle L20 9DL SALARY £38,700.00 per annum (£19.85 per hour) We are seeking a dynamic and experienced Restaurant Manager to lead our front-of-house operations and drive our marketing and social media efforts. Key Responsibilities: – Oversee daily restaurant operations, ensuring a high standard of service and customer satisfaction. – Manage staff scheduling, training, and performance evaluations. – Handle customer complaints and feedback promptly and professionally. Marketing and Social Media Management: – Develop and execute marketing strategies to promote Kemola Restaurant and Lounge. – Manage social media accounts, creating engaging content to attract and retain customers. – Plan and execute promotional campaigns, events, and special offers. – Monitor and analyse the effectiveness of marketing efforts and adjust strategies as needed – Ensure that all customers receive excellent service from the moment they enter the restaurant until they leave. – Foster a welcoming and friendly atmosphere for customers and staff alike. – Engage with customers to receive feedback and make improvements based on their suggestions. – Assist in developing and managing the restaurant’s budget. – Monitor financial performance, including sales, costs, and profitability. – Implement cost-control measures to maximize efficiency and profitability. – Plan and coordinate events and special occasions hosted at Kemola Restaurant and Lounge. – Ensure all event logistics are managed effectively and that customers have a memorable experience. Staff Development: – Recruit, train, and develop front-of-house staff. – Foster a positive work environment and encourage teamwork and professional growth. Compliance: – Ensure compliance with all health and safety regulations and licensing laws. – Maintain up-to-date knowledge of industry trends and best practices. Qualifications: – Proven experience as a Restaurant Manager or in a similar role within the hospitality industry. – Strong leadership and team management skills. – Excellent customer service and communication skills. – Experience in marketing and social media management. – Financial acumen, including budgeting and cost management. – Ability to multitask and work under pressure. – Knowledge of health and safety regulations and licensing laws. Why This Role is Needed: The Restaurant Manager role is crucial for Kemola Restaurant and Lounge as it ensures the smooth operation of our front-of-house activities and enhances our customer experience. This role is key to maintaining high standards of service, driving marketing initiatives, and engaging with our customer base through social media. By having a dedicated manager to oversee these aspects, we can focus on growth, profitability, and creating a vibrant dining environment. The Restaurant Manager will play a pivotal role in achieving our business objectives and ensuring the long-term success of Kemola Restaurant and Lounge. ENTRY REQUIREMENTS OF THIS JOB: A degree/higher diploma in relevant field Extensive experience in working in a Nigerian Hospitality environment and working in a Nigerian restaurant is desirable. Willingness to undergo of and on-the-job training. Good interpersonal skills and eloquence in English. Those requiring sponsorship, will need to meet the Home Office approved English standards such as the B1 English test. DBS Clearance/Police Check Passport/ID Right to work The closing date for applications is 19th August 2024 WHAT’S IN IT FOR YOU? £38700.00 per annum (£19.85 per hour) Tips Bonus Scheme 25% off all food and drink. Great opportunities to progress within a growing company. Free meals on shift. 28 days annual leave on a pro-rata basis Auto pension enrolment with NEST
We are seeking a Packing & Fulfillment Associate to join our team. In this role, you will be responsible for accurately sorting, packaging, and labeling cards purchased during live-streams. Your work will ensure customers receive their items in perfect condition and on time. 10am-4pm We need someone 2-4 times a week, for up to 6 hours a day. We are offering a fixed rate per day. Overtime offered. Office based role