Operations coordinator jobs in New MaldenCreate job alerts

**The Cyclist - General Manager – Award Winning Pub and Restaurant Company - London. Competitive salary + Tronc + Performance bonus + Yearly bonus** The Cyclist is a modern British pub in Balham - one of south London's most vibrant neighbourhoods. Situated just across the road from Balham Station, with an all-day food offering during the week, Saturday brunch and Sunday lunch - it's the ideal place for a few pints, a quick bite, or dinner with friends and family. Our street-side terrace is made for al fresco drinking and dining. Our all-day food offering focuses on seasonality and sharing – from small plates to hearty gastropub classics – Behind the bar, you'll find the best of London's craft beer scene, classic cocktails, small-batch gins and artisan wines. Urban Pubs & Bars are currently recruiting for a talented and highly skilled General Manager with personality and charisma for our expanding group. With an eclectic mix of properties and new openings to suit your personality and style, this really is an exciting time to join a people-focused and progressive, operations-led business. The Role • As GM, you will take full ownership of all aspects of running the venue. You will be given autonomy and run the site as if it were your own business., • Being business-savvy and demonstrating great commercial acumen is a must., • Your team will look up to you, so it's essential to train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction., • You have impeccable floor, bar and late-night experience., • You will be given the opportunity to train, personally develop and progress your career as the company continues to grow. What we're looking for: • "Wear your heart on your sleeve", take ownership, be bold and run the business as if it's your own., • Be cool, calm and collected, manage pressure with ease, and don't let anything faze you., • A minimum of 2 years' experience as a General Manager, depending on the property being considered., • Solid communication and organisational skills, with an approachable personality., • Superb customer and floor-service skills., • Excellent all-round business knowledge, from financials to customer satisfaction., • An entrepreneurial flair., • Passionate about people, training, mentoring and growing a team, but most importantly, someone who loves to have fun., • Personal Licence holder beneficial. What's in it for me: • A competitive salary and bonus scheme., • Training and development., • Career progression and promotion opportunities, with regular new openings around the corner., • Get out and about – you automatically get 30% discount across all our pubs, bars and restaurants., • The opportunity to make strategic decisions within your business – take ownership and Be Fearless., • Annual team trips abroad, regular management incentives and socials – a fun, family atmosphere., • Employee Assistance Programme (EAP)., • Good people know good people – an awesome referral scheme., • Birthdays are for celebrating, so have the day off on us., • Cycle to Work scheme. Interested in hearing more? Please submit your CV and lets talk ! Welcome to London's biggest independent pub company ! Urban Pubs & Bars was founded in 2014 and has since expanded to an estate of over 67 pubs, bars and restaurants across London. In 2018, Urban Pubs & Bars was ranked number 28 in the Sunday Times Virgin Atlantic Fast Track 100 list, recognising Britain's private companies with the fastest-growing sales. We were then nominated for 2 Publican Awards in 2020, winning the award for 'Best Managed Pub Company - 2-50 sites' on the night. In 2021, Urban was awarded 'Best Food-led Pub Company 2021' at the R200 awards, Urban once again won 'Best Managed Pub Company - 2-50 sites' in 2023 and most recently won 'Best Managed Pub Company - 2-50 sites' and Best food offering in 2026 and In 2025 & 2026 we were recognised by Sunday Times in the Top 100 Companies to work for.

General Manager | Botanica Hall | Clapham Junction | Competitive salary + Tronc + Performance bonus + Yearly bonus Botanica Hall is a little bit different. Right in the heart of Clapham Junction, within the beautifully restored Arding & Hobbs building, Botanica is the kind of place that can start with a morning coffee, drift into a long lunch, get lively over bottomless brunch and finish with cocktails, DJs and a late night. With stylish all-day dining, a coal-fired kitchen, seriously good cocktails and a venue that knows how to have a good time, Botanica has become one of South West London's go-to destinations for everything from date nights and celebrations to after-work drinks and big weekends. By day, it's about great food, brunches and catching up with friends. By night, the lights go down, the cocktails come out and Botanica shifts gear. And now we're looking for someone to take the reins. You'll be the sort of person who... • Understands what makes a great lifestyle venue tick, where food, drinks, service, music and atmosphere all work together, • Thrives on the energy of a busy brunch, packed dining room, celebration booking or late-night crowd, • Can drive daytime trade as confidently as evening and late-night business, • Has a genuine passion for quality food, cocktails and hospitality, • Knows how to create an atmosphere that keeps guests staying for one more drink, • Is commercially sharp and knows how to turn a busy venue into a successful one, • Leads from the floor, inspiring teams through presence, energy and example What you'll do You'll run Botanica Hall like it's your own. From the first coffee of the morning to the last cocktail of the night, you'll be responsible for the entire guest experience. You'll build and develop a brilliant team, maintain exceptional standards, drive sales across all trading periods and ensure Botanica remains a standout destination in Clapham Junction. You'll also play a key role in the venue's events business, delivering everything from intimate gatherings to large-scale celebrations for up to 450 guests. Most importantly, you'll make the place feel great. What we're looking for • Minimum 2 years' experience as a General Manager, • Strong background in premium bars, restaurants, lifestyle venues or high-volume hospitality, • Experience across brunch, daytime, evening and late-night trading, • Strong commercial and operational knowledge, • Passion for food, drink and guest experience, • Excellent leadership, communication and people development skills, • Calm under pressure with a true ownership mentality, • Personal Licence holder desirable What's in it for you? A standout venue in one of London's busiest neighbourhoods, backed by a growing company that genuinely invests in its people. • Competitive salary plus bonus - Up to £20,000 bonus, • Comprehensive training and clear progression opportunities, • Employee discounts across the group, • Team socials, incentives and trips, • Birthday day off, • Enhanced family-friendly benefits, • Referral scheme of up to £1,000, • Employee Assistance Programme, • Cycle-to-work scheme Ready to take the reins at one of Clapham Junction's most exciting all-day venues? If you're commercially sharp, people-focused and know how to create a brilliant atmosphere, from bottomless brunch through to late-night cocktails, we'd love to meet you. Welcome to London's biggest independent pub company ! Urban Pubs & Bars was founded in 2014 and has since expanded to an estate of over 67 pubs, bars and restaurants across London. In 2018, Urban Pubs & Bars was ranked number 28 in the Sunday Times Virgin Atlantic Fast Track 100 list, recognising Britain's private companies with the fastest-growing sales. We were then nominated for 2 Publican Awards in 2020, winning the award for 'Best Managed Pub Company - 2-50 sites' on the night. In 2021, Urban was awarded 'Best Food-led Pub Company 2021' at the R200 awards, Urban once again won 'Best Managed Pub Company - 2-50 sites' in 2023 Most recently won 'Best Managed Pub Company - 2-50 sites' and Best food offering in 2026 and In 2025 & 2026 we were recognised by Sunday Times in the Top 100 Companies to work for.

We’re looking for an experienced, hands-on General Manager to lead the team at Watermans Richmond. You’ll oversee daily restaurant operations, deliver excellent guest experiences, manage staffing and support private events. The ideal candidate will have strong leadership skills, a keen eye for detail and a passion for hospitality, with proven experience managing a busy restaurant.

Job Overview (working at Festive Season - Including Christmas day. Boxing day is a must) We are seeking a proactive and dynamic Assistant Manager to join our team. This role offers an excellent opportunity for individuals with strong leadership qualities, management experience, and exceptional communication skills. The Assistant Manager will support the store or department operations, oversee daily activities, and ensure a high standard of customer service. Multilingual or bilingual candidates will be highly valued to facilitate effective communication with diverse clientele and staff. The position is paid and suitable for those eager to develop their management expertise within a vibrant retail environment. Responsibilities • Assist the pub in overseeing daily operations, ensuring smooth workflow and excellent customer service., • Supervise and motivate team members, fostering a positive and productive work environment., • Manage sales targets, monitor merchandising standards, and implement promotional activities to maximise revenue., • Organise staff schedules, delegate tasks efficiently, and ensure adequate coverage during shifts., • Handle customer enquiries with professionalism, demonstrating excellent phone etiquette and organisational skills., • Support recruitment, training, and development of team members to enhance overall performance., • Maintain administrative records accurately, including sales reports, stock levels, and staff attendance., • Assist in visual merchandising efforts to optimise product presentation and store layout., • Ensure compliance with health and safety regulations at all times. Requirements • Proven management or supervisory experience within retail or related sectors., • Strong leadership skills with the ability to manage teams effectively., • Excellent communication skills, both verbal and written; multilingual or bilingual abilities are desirable., • Demonstrable organisational skills with attention to detail in administrative tasks., • Experience in sales management, merchandising, and time management strategies., • Proficient in using retail management software or relevant administrative tools., • Ability to handle multiple priorities efficiently under pressure., • Professional demeanour with good phone etiquette and interpersonal skills., • Previous experience in retail management or similar roles is preferred but not essential; enthusiasm for learning is valued highly.

We are seeking a enthusiastic and proactive Assistant Manager to join our Warm Rosette Pub in Barnes! We’re a community-focused pub in Barnes, with a strong reputation for great food, drinks and service. Alongside our everyday pub trade, we host a wide range of events, from birthdays and private parties to weddings, celebrations and larger gatherings. We’re looking for someone who is confident leading a team, passionate about hospitality and understands what it takes to run a successful pub. Working closely with the General Manager, you’ll play an important role in the day to day running of The Crossing. You’ll be a hands-on leader who is equally comfortable managing a busy Friday night, overseeing a private celebration or making sure the cellar is running perfectly. You’ll help ensure that our guests receive consistently excellent service while supporting the team and maintaining the high standards we expect across the pub. Key responsibilities • Supporting the General Manager with the day-to-day operation of the pub, • Leading and motivating the team during busy services, • Maintaining consistently high standards of service, presentation and hospitality, • Taking responsibility for the pub in the absence of the General Manager, • Managing and maintaining the cellar, gas, • Managing stock levels, deliveries and stock rotation, • Supporting ordering and reducing waste and unnecessary stock loss, • Ensuring licensing, health & safety and company procedures are followed, • Training and developing team members, • Dealing confidently and professionally with guest feedback and complaints, • Helping maintain excellent relationships with regular customers and the local community Events are an important part of The Crossing, so experience in private hire and event management is highly desirable. This will include: • Liaising with guests and helping understand their event requirements, • Helping plan and organise events from enquiry through to completion, • Coordinating with the kitchen and front-of-house teams, • Ensuring event spaces are prepared and presented to a high standard, • Managing timings, menus, drinks packages and special requests, • Providing a warm, professional and personal service to hosts and their guests, • Helping generate repeat business and positive recommendations We’re looking for someone who: • Has previous experience in a supervisory or management role within a pub, bar, restaurant or similar hospitality environment, • Is confident and experienced with cellar management, • Has a genuine interest in beer, drinks and hospitality, • Has experience working with private events, functions or celebrations, • Is confident leading a team and taking responsibility, • Has excellent attention to detail and high standards, • Is calm and organised under pressure, • Has excellent communication and customer service skills, • Is commercially aware and understands the importance of sales, GP, stock control and reducing waste, • Is friendly, approachable and enjoys getting to know customers, • Is willing to be hands-on and lead by example, • Has a positive attitude and takes pride in the venue they work in What we offer • A key management position within a well-established Barnes pub, • Great shift patterns, this is not a late pub, • A friendly and supportive working environment, • The opportunity to take ownership and make a real impact, • Festive bonuses, • Staff benefits and discounts This is a role for someone who genuinely enjoys pub life — someone who can confidently run a busy service, look after a cellar, lead a team and make sure a wedding, birthday or celebration is an event guests will remember. If you’re passionate about hospitality, take pride in high standards and want to be part of a busy, ambitious pub in the heart of Barnes, we’d love to hear from you.

(working at Festive Season - Including Christmas day. Boxing day is a must) We are looking for an experienced supervisor to support the smooth day-to-day operation of a local pub. The successful candidate will help lead the team, maintain high standards of customer service, and ensure efficient service in a friendly environment. (Saturday - to Sunday)

Ace Aesthetics & Ace Vitality | Richmond, London Pay: £13-£15 per hour Hours: Approximately 6–8 hours per week initially Location: Hybrid – predominantly remote with occasional visits to Richmond Job Type: Freelance / Self-employed About the Role We're looking for a friendly, highly organised and proactive individual to support the day-to-day running of our two independent businesses in Richmond — Ace Aesthetics, an established medical aesthetics clinic, and Ace Vitality, our boutique yoga and wellbeing studio. This is a varied and flexible role for someone who enjoys keeping things organised, coordinating people and schedules, and ensuring everything runs smoothly. We're particularly interested in someone who takes ownership of their responsibilities, thinks ahead, finds solutions and can work independently without needing constant direction. Key Responsibilities Ace Aesthetics – Clinic Administration • Managing emails, enquiries and client communications., • Appointment bookings, client follow-ups and general administration., • Updating and managing our Phorest booking system., • Assisting with newsletters, promotions and client communications., • Maintaining organised records and following up on outstanding tasks., • Supporting the smooth day-to-day running of the clinic. Ace Vitality – Studio Coordination & Administration • Planning, updating and managing the weekly studio timetable., • Coordinating instructor schedules, availability and class cover., • Proactively identifying scheduling gaps and arranging replacement instructors when required., • Liaising with instructors regarding classes, timetable changes and upcoming events., • Managing Glofox bookings, class schedules and updates., • Monitoring class bookings and coordinating any necessary timetable adjustments., • Handling studio hire enquiries, bookings and communications., • Supporting workshops, collaborations and occasional events., • Helping ensure the studio operates smoothly and efficiently. General Business Support • Prioritising and managing administrative tasks across both businesses., • Keeping track of outstanding matters and ensuring tasks are completed., • Identifying ways to improve organisation and efficiency., • Providing regular, concise updates on progress and priorities., • Attending occasional meetings at our Richmond premises. About You We're looking for someone who is: • Highly organised, reliable and detail-oriented., • Proactive, resourceful and confident using their initiative., • An excellent communicator, both written and verbal., • Comfortable coordinating people, schedules and multiple priorities., • Confident using technology and online booking systems., • Able to work independently and manage their own workload., • A natural problem-solver who enjoys finding practical solutions., • Professional, friendly and approachable., • Someone who follows through on tasks without needing to be chased. Previous experience in administration, business coordination, customer service or studio management would be advantageous. Experience within beauty, aesthetics, yoga or wellbeing would be welcome but is not essential. Familiarity with Phorest, Glofox, Canva or similar systems would be helpful, although training can be provided. What We Offer • Flexible freelance working arrangement., • £13-£15 per hour., • Approximately 6–8 hours per week initially., • Predominantly remote working with occasional visits to Richmond., • Regular communication and planning meetings., • Opportunity for additional hours as the businesses develop., • A friendly, supportive and independent business environment., • A varied role with the opportunity to make a genuine difference.

Bar Manager — Bartending Experience Required We’re looking for a hands-on manager with strong bartending skills to oversee the venue’s daily operations, working closely with the owner and MNA. Initially, the role will combine venue management with preparing and serving drinks. As the business becomes busier and the team grows, the focus will move towards managing the floor, supervising staff and overseeing the venue. Hours: 5 days per week, 4 PM–midnight Pay: Starting from £13 per hour, depending on experience Responsibilities Oversee daily operations and ensure excellent customer service. Prepare and serve drinks when required. Manage the floor and coordinate service. Monitor stock, place orders and organise a weekly bar restock. Implement student offers and organise game nights. Work with MNA to deliver promotions and events. Maintain a clean, organised and welcoming venue. Coordinate with the owner for additional support during busy periods. Requirements Previous bartending experience. Management or supervisory experience in hospitality. Strong organisation, communication and leadership skills. A proactive approach to attracting customers and improving their experience. Availability to work evenings and weekends. To apply, send your CV and a short introduction outlining your experience

Job post summary Date posted: 7 October 2026 Pay: £29,000.00-£30,000.00 per year Job Description: Overview We are hiring for a Doggy Day Care Manager and play a pivotal role in creating a safe, engaging, and loving environment for our canine guests. In this energetic position, you will oversee daily operations, ensure the highest standards of animal care, and lead a dedicated team to deliver exceptional service. Your passion for animals combined with strong leadership skills will help foster a positive atmosphere where dogs thrive and owners feel confident in our care. You must be confident driving a small Van and have a clean Driving License. • You will be collecting dogs directly from Clients from 7am and Dropping them back to For for Drop offs at 4/5pm., • You will be supervising the dogs daily in a Secure field, providing Doggy daily dog care activities, ensuring all pets are safe, comfortable, and engaged throughout their stay, • Coordinate feeding schedules, playtime, training sessions, and health monitoring for all dogs in our care, • Conduct regular safety checks of the facility, including play areas and equipment, to prevent accidents or injuries, • Handle customer inquiries with enthusiasm, providing expert advice on dog care and services offered - we send Clients 3/4 videos a day to let them know what their Dog has been up to., • Ensuring all necessary equipment is clean and ready for the next day, • Maintain detailed records of each dog’s behavior, health status, and any incidents to ensure transparency and quality assurance Requirements • Passionate about working with animals and committed to their well-being, • Excellent customer service skills with the ability to communicate effectively with pet owners and team members, • Ability to handle Dogs of different sizes safely and efficiently both when in transit and as part of daily routines, • Knowledge of dog behaviour, training techniques, and health monitoring practices is a plus Embark on a rewarding career where your love for dogs makes a real difference! We are dedicated to supporting your growth within a lively environment that values teamwork, compassion, and excellence in animal care.

Overview Join our dynamic team as a Restaurant Supervisor and lead the charge in delivering exceptional dining experiences! In this energetic role, you will oversee daily restaurant operations, ensure top-notch food quality, and motivate your team to excel. Your leadership will create a vibrant, welcoming atmosphere where both guests and staff feel valued and inspired. This position offers an exciting opportunity to showcase your culinary expertise, hospitality skills, and supervisory experience in a fast-paced environment dedicated to excellence. Duties • Supervise daily restaurant activities, ensuring smooth service flow and high standards of food safety and cleanliness, • Lead and motivate a diverse team of servers, cooks, bartenders, and kitchen staff to deliver outstanding customer service, • Oversee food preparation and cooking processes to maintain quality and consistency across all dishes, • Manage bar operations, including bartending duties, drink service, and inventory control, • Ensure compliance with food safety regulations and sanitation standards at all times, • Assist in training new team members on food production, serving protocols, and hospitality best practices, • Handle guest inquiries, resolve issues promptly, and foster a positive dining environment Skills • Proven supervising experience in a restaurant or hospitality setting with strong team management skills, • Extensive knowledge of food preparation, cooking techniques, and culinary practices, • Ability to perform bartending duties confidently while maintaining excellent customer service, • Familiarity with food safety standards and food production processes, • Excellent leadership qualities with the ability to motivate and develop staff, • Strong communication skills to coordinate between kitchen, bar, and front-of-house teams, • Experience with hospitality operations in hotel or restaurant environments is a plus, • Knowledge of serving techniques, hospitality principles, and barista experience is advantageous Embark on a rewarding journey where your leadership transforms everyday dining into memorable experiences. We’re committed to fostering a lively workplace that values your skills and passion for hospitality!Pay: £15.00-£18.00 per hourExpected hours: 35.0 – 55.0 per weekBenefits: • Company pension, • Discounted or free food, • Employee discount Work Location: In person

Venue Manager – Pinky Burger Foundry Hospitality Group is looking for a friendly, energetic and highly organised Venue Manager to take care of the day-to-day running of Pinky Burger, our new burger, cocktail and karaoke concept in Balham. This isn’t a traditional restaurant management role. Pinky has a deliberately simple food operation, QR-code ordering, a dedicated bar person and support from our Operations Manager. What we need is someone who can take ownership of the venue and make sure every shift runs brilliantly. You’ll be responsible for opening and setting up the venue, keeping it clean, organised and looking great, welcoming guests, overseeing the floor and QR ordering system, coordinating with the kitchen and bar, managing the private karaoke room and making sure the atmosphere stays fun, friendly and well controlled. Most importantly, we’re looking for personality. You should genuinely enjoy meeting people, be confident talking to guests and have the sort of presence that makes people feel welcome from the moment they walk through the door. You don’t need years of restaurant management experience. You might currently be a supervisor, duty manager, assistant manager or an experienced front-of-house person ready to take the next step. Hospitality experience is important, but attitude, reliability, organisation and personality matter just as much. You’ll have the support of Foundry Hospitality’s Operations Manager, while having plenty of autonomy to make Pinky a great neighbourhood venue. The right person will be: • Warm, outgoing and naturally welcoming, • Reliable and highly organised, • Comfortable taking responsibility for a venue, • Experienced in hospitality, bars, restaurants or similar, • Happy working in a lively, informal environment, • Hands-on — willing to jump in wherever needed, • Confident managing busy evenings and late-night trade, • Someone who takes pride in keeping a venue spotless, organised and ready for service This is a great opportunity for someone looking for their first venue management position without stepping into the complexity of running a large traditional restaurant.

Family Dental Care (FDC) provides high-quality NHS and private dental care to patients of all ages in Chessington. The practice offers a full range of services, including general dentistry, dental implants, orthodontics, teeth whitening, Invisalign, hygiene services, emergency dental care, and facial aesthetics. FDC is known for its friendly, experienced team and patient-centered approach, focusing on comfort, clear communication, and tailored treatment plans. New patients are welcome and can book appointments online or by phone, making access to care straightforward and convenient. Role Description This is an on-site Dental Receptionist role based in London. The Dental Receptionist will greet patients, manage check-in and check-out processes, and ensure a welcoming and professional front-desk experience. Responsibilities include handling incoming phone calls, responding to patient inquiries, booking and updating appointments, and maintaining accurate patient records in practice management systems. The role also involves coordinating with clinical staff, managing payment processing, and supporting the smooth daily operation of the practice. The Dental Receptionist will uphold patient confidentiality and contribute to a calm, organized reception area. • Candidates should possess strong Appointment Scheduling skills, including managing calendars, coordinating follow-up visits, and handling changes efficiently., • Candidates should possess basic Dental Care awareness to understand common treatments, terminology, and patient pathways within a dental practice., • Candidates should possess professional Phone Etiquette skills, including clear communication, polite call handling, and accurate message-taking., • Candidates should possess excellent Communication skills, with the ability to interact respectfully with patients and team members from diverse backgrounds., • Candidates should possess core Receptionist Duties capabilities, such as front-desk management, record keeping, and payment handling., • Relevant experience in a dental, medical, or healthcare reception environment is beneficial., • Strong organizational skills, attention to detail, and the ability to multitask in a busy setting are desirable., • Proficiency with basic computer applications and practice management or booking systems is an advantage., • Training or qualifications in customer service, administration, or healthcare support are beneficial.