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Integrated Services Programme (ISP) Principal Social Worker Contract: Full Time, Permanent Salary: Up to £44,000 per annum Base Location: South London Core Hours: 35 hours per week, 09:00 - 17:00, Monday - Friday Benefits • 30 days' annual leave, rising to 35 days with length of service, plus bank holidays, • Company pension, • Life Assurance, • Employee Discount Scheme ISP South London is currently recruiting a Principal Social Worker. Working with the Registered Manager, the Principal Social Worker will develop and manage the service while promoting the ISP therapeutic ethos for employees, Foster Parents and young people to support them to meet their full potential. The Principal Social Worker will provide day-to-day operational support to the Registered Manager, taking a collaborative approach with Foster Parents in order to identify how the Centre teams and other ISP services can best provide appropriate input to the placement, ensuring that there is access to the range of disciplines within ISP. To ensure that the safety and welfare of all young people placed at ISP is promoted and that their best interests are at the centre of our thinking and planning. Requirements • Hold a recognised social work qualification, current registration with Social Work England and post-qualifying and supervisory experience as a social worker, • Previous experience of fostering and children and families social work, • Experience of supervising staff is desirable, • Able to challenge effectively, • Able to engage others, demonstrate teamwork and bring creative flair, • A comprehensive working knowledge of all relevant legislation pertaining to fostering and children's services as well as publications which inform current thinking regarding good practice and the safeguarding of children, • Full driving licence with access to a vehicle for work purposes Core Tasks • Provide day-to-day operational support to the Registered Manager to oversee all the staff working in the registration and the services delivered, ensuring that children are receiving foster care and additional services of the highest standard, • Ensure that all relevant statutory and regulatory requirements are complied with in daily operations, • Undertake the supervision and performance appraisal of identified staff members, • Work collaboratively with Foster Parents, enlisting and valuing their expertise and experience, • Understand and enjoy the challenge of working with children with trauma backgrounds in order to play a key role in extending ISP's expertise and reputation for success, • Facilitate strong, positive relationships within the Polaris Community, with other staff, across all services and with external partners to contribute to increasing the quality of services offered to, and the opportunities and progress enjoyed by children, • Develop relationships with external partners, working collaboratively to anticipate and resolve childcare and service issues, • Make a positive contribution towards the agency's development plans, • Hold a caseload of Foster Parents as appropriate and when required by the service, • Carry out other work or projects as required and agreed with the Registered Manager, • Deputise for the Registered Manager, including attending meetings, chairing team meetings and Foster Parent Support Groups Staff Management Responsibilities • Regular formal and informal supervision of staff as detailed in the supervision agreement, • Recruit and select staff, • Ensure the appropriate induction of newly appointed staff is completed, • Complete probation reviews and annual appraisals in line with ISP's policies and procedures, • Comply with the equal opportunities policy and procedure in all employment practices, • Contribute to the development of social work practice within the service Business and Commercial Responsibilities • Meet with commissioning teams to discuss individual packages of care and/or service development opportunities, • Represent ISP Fostering in a business capacity, • Contribute towards the growth and development of the business by implementing key areas identified in the business plan agreed through supervision, • Ensure a team understanding of the different placement packages and identify recharges where appropriate Supervision and Support of Foster Parents • Monitor the suitability and competence of Foster Parents, ensuring they provide a safe, healthy, nurturing and learning environment for children and young people, • Ensure that Foster Parents fully understand the fostering task, competencies to be achieved and the standards expected, including complaints and representations procedures as detailed in the ISP Fostering policies and procedures, • Work in partnership with all professionals to identify any needs within the foster family e.g. respite, activities, therapy, holidays, with all members of the child's network, including contributing to all relevant meetings and any other tasks defined, • Identify the learning and development needs of Foster Parents and recommend action as required, • Attend and/or arrange meetings to support Foster Parents, children and young people, • Take a lead role in the resolution of any disputes arising between Foster Parents and other professionals, • Support Foster Parents in preparing children and young people for independent or semi-independent living Safeguarding Children and Young People • Work in partnership with the placing local authority to ensure that the child and young person's needs as identified in the Care Plan and placement agreement are met, • Ensure that comprehensive case recordings are completed and maintained, • Demonstrate and ensure that the team has a sound knowledge of child safeguarding procedures, • Participate in negotiation between ISP Fostering and local authorities to ensure that each child or young person placed is carefully matched with a Foster Parent capable of meeting their needs, • Ensure all required paperwork and procedures in relation to Critical Incidents and Notifiable Events are completed and shared with relevant parties, • Ensure the necessary risk assessments are completed in line with ISP Fostering policies and procedures, • Ensure compliance with the Social Work England, or equivalent body, requirements necessary to retain job title and registration, • Attend social, educational and leisure activities relating to the support of children, young people and Foster Parents, • In consultation with the Registered Manager, ensure that learning and development needs meet the requirements of professional development, • Provide Out of Hours cover when required and inform Foster Parents how 24-hour emergency support can be obtained Working Relationships • Report to the Registered Manager, • Liaise closely with the Referrals Team, • Work with the Fostering Team and panel members to ensure panel business is in line with best practice and ISP policy, • Meet with commissioning teams to discuss individual packages of care and/or service development opportunities, • Work with directors, managers and the Central Services Team within the Polaris Community, • Work with staff, foster parents and children throughout ISP Fostering and the wider Polaris Community Administration • Take responsibility for administration in relation to the social work tasks to include file administration, typing of all communication, reports and recordings, • Effectively use all available electronic information systems, including timely and accurate data entry into relevant systems as required Health and Safety • Ensure that company health and safety policies and procedures are adhered to Additional Duties • Undertake training and development required for the role, • Comply with the Equal Opportunities Policy and Procedure in all employment practices, • Comply with the no-smoking policy in place, • Ensure compliance with safeguarding procedures throughout all work within the agency, keep the Registered Manager informed of work in progress and inform the Registered Manager immediately of any child protection matter or serious complaint The successful candidate will be required to complete an enhanced DBS check, the cost of which will be met by ISP. ISP is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. ISP is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. PandoLogic. Category:Social Services, Keywords:Social Worker, Location:Sutton, ENG-SM3 8DR

Job Title: Quality Certification Manager ( Edgewing ) Location: Reading area. The role could be contracted to any BAE Systems site (preferably Frimley) but on commencement will immediately be assigned to our Edgewing JV in the Reading area. A financial support package may be available to enable this assignment if required, dependent on certain criteria being met. There is a Hybrid Working Policy in place at Edgewing – please speak to your recruiter about the options for this role. Salary: £65,498+ DOE Who we are: Join BAE Systems and you’ll be part of something bigger. As a valued member of our global colleague network, you’ll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You’ll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space, there’s no limit to where a career at BAE Systems could take you. Job Description: The Quality Certification Manager plays a pivotal role in ensuring Edgewing maintains and renews its EN9100 certification and complies with AQAP 2310 standards. As the central owner of certification activities, this position leads the certification strategy, manages relationships with certification bodies, oversees audit readiness, and partners closely with internal stakeholders to ensure a robust and effective Quality Management System. By driving continuous improvement, identifying risks, and coaching process owners across the business, the Quality Certification Manager helps strengthen operational excellence, safeguard compliance, and support Edgewing’s reputation for quality and performance. This is a highly visible role with significant influence, offering the opportunity to shape quality standards and make a lasting impact across the organisation. Core duties: • Prepare and present regular reports on certification on activities including metrics on success rates, timelines, and areas for improvement, • Lead and develop the certification team, fostering a collaborative and high-performing environment through clear communication, effective delegation, and good stakeholder engagement, while overseeing the end-to-end certification process to ensure timely delivery, audit readiness, and the successful achievement and renewal of certifications, • Develop, implement, and maintain certification on strategies that align with organisational goals and regulatory requirements, • Serve as the primary point of contact for internal stakeholders regarding certification on processes and requirements, • Oversight the definition of the root-cause and corrective actions and the management of the OFIs, • Identify opportunities for process improvements within the certification on system to increase Edgewing’s process effectiveness Essential Skills: • Experience in managing of company certification in compliance with certification on standards/requirements, • Previous experience in managing audit process (quality audits first party), • Experience of working in a highly regulated industry Eg, Aerospace, Oil and Gas, Automotive, • Experience in Team Leadership, Mentoring, The Edgewing Team By joining Edgewing, you will have a unique opportunity to help shape the company from the ground up — setting the foundations for generations to come, influencing how we work, and helping us build something world-class together. At Edgewing, we’re united by a shared purpose to drive what’s next in defence – uniting UK, Italian, and Japanese expertise to shape the future of global defence. With trust at the heart of everything we do, we empower our people to dare to go beyond, bring their best as one, and leave a mark that matters on a truly global mission, making a lasting impact through work that truly matters. Why BAE Systems? Here you’ll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You’ll be recognised for your contribution and enjoy rewards tailored to what’s most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive: We’re committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date: 22nd October 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. #LI-JE1 #LI-Hybrid

Assistant Manager | Twickenham | Up to £33,000 \n RAPIDLY EXPANDING and the MARKET LEADER in their retail sector! \n If you thrive on pace, people, processes and passion, then drive your career forward with this rapidly growing retail business. \n Our client is a high-profile volume retail store, renowned for value-for-money and excellent customer service. Our client is very much on an upward trajectory, hav... \n \n \n ZIPC1_UKTJ

Construction Project Manager – Damp Remediation & Void Works Location: Woodford, Essex / Nationwide Working Pattern: Mobile role – 2 days per week in the Woodford office, with regular travel to sites Salary: Competitive, depending on experience Employment Type: PermanentAre you an experienced Project Manager with a strong background in construction, refurbishment, property maintenance or void works?We are working with an established construction business that is looking for an experienced Construction Project Manager to join its team on a permanent basis.This is a mobile role overseeing damp remediation, refurbishment and void works across multiple locations throughout the UK, including London, Bristol, Guildford, Reading and surrounding areas.You will be based at the company's Woodford office two days per week , providing project updates, discussing upcoming works and working closely with the wider team. The remainder of your time will be spent travelling to sites and managing projects on the ground.The business has a genuinely supportive culture and places real value on its people, making this an excellent opportunity for someone looking for a long-term career with an established construction company.The Role As Project Manager, you will take responsibility for the successful delivery of multiple projects from initial instruction through to completion.Your responsibilities will include:Managing damp remediation and associated building worksOverseeing plastering, internal repairs and general refurbishmentManaging kitchen installations and refurbishmentsManaging bathroom installations and refurbishment worksOverseeing full void property works and reinstatementManaging general building and property maintenance worksCoordinating multiple trades, subcontractors and site teamsManaging project programmes, quality, costs and health and safetyLiaising with clients, residents, subcontractors and internal teamsCarrying out regular site visits and monitoring project progressIdentifying issues at an early stage and ensuring they are resolved promptlyProviding clear and regular project updates to the office and wider teamEnsuring projects are delivered to the required quality, programme and specificationAbout You We are looking for a practical, proactive and well-organised Project Manager who understands construction and is confident managing multiple trades and projects simultaneously.You will ideally have:Previous Project Management experience within construction, refurbishment, property maintenance, housing or a similar environmentA good all-round understanding of multiple construction tradesExperience managing subcontractors and site teamsExperience with damp remediation, refurbishment, voids or similar worksStrong organisational and communication skillsExcellent attention to detail and a keen eye for qualityThe ability to manage multiple projects and competing prioritiesA proactive approach to identifying and resolving problemsThe confidence to challenge poor workmanship or programme issues when requiredA full UK driving licence and the flexibility to travel nationwideYou do not need to be a specialist in every individual trade. However, you should have a strong all-round understanding of construction and be confident identifying poor workmanship, programme delays and potential issues before they become larger problems.Location & Travel The role is based from the company's Woodford office , with an expectation that you will attend the office twice per week .The remainder of the role is mobile and site-based, with regular travel required to projects across the UK, including London, Bristol, Guildford, Reading and surrounding areas .Candidates based in East London, West London, South West London or the surrounding areas may be particularly well suited to the role. Locations such as Woodford, Uxbridge, Twickenham and the wider London area could work well, provided you are comfortable with the travel requirements.What's on Offer? Permanent position with an established construction businessVaried projects across multiple locationsA genuinely supportive and team-focused working environmentA company that values and looks after its employeesRegular interaction with an experienced office and project teamThe opportunity to take ownership of projects and develop your careerCompetitive salary and packageApply Today If you are an experienced Construction Project Manager who enjoys being out on site, understands multiple construction trades and is looking for a permanent position with a company that genuinely values its people, we would love to hear from you.Apply today for more information and to discuss the role in confidence.TPBN1_UKTJ

Our Client \n Our client is a private property investment and development group of companies based in Richmond. The business was originally established in the 1960's and its activities are specifically focused on the M4 corridor/ Thames Valley markets. \n The Role \n They are now looking for a Part Time Commercial Property Manager to join their established team. Supporting the Senior Asset Manager and MD, you... \n\n \n\n \n ZIPC1_UKTJ

We need a proactive Sales & Account Manager to identify, win and then run our special projects? This Business Development / Contract Manager role is more than shifting paperwork. You'll be integral throughout the proposal / tender phase, winning the business and delivering. Covering London and the surrounding area, you'll drive the new high end special projects division, identifying key architects... \n \n \n \n \n ZIPC1_UKTJ

Are you looking for new challenges and personal growth within Coca-Cola Europacific Partners? Then we have a great opportunity for you! Do you have a personality with the power to influence and connect? Can you sustain the pace to keep on growing? Will you make an impact with your desire to win? Senior Manager, Project Manager, Civil Engineering & Construction, Engineering & Technology (GB & Nordics) Job Purpose: The Project Manager, Civil Engineering & Construction, is responsible for defining standards, supplier base and delivery of CCEP civil engineering & construction project initiatives across GB and the Nordics. Develop and improve CCEP’s civil & buildings infrastructure through: a) Develop technical and economical business case for civil construction works in projects b) Deliver civil construction projects or part of projects from concept to handover. c) Define specification & technical strategy through construction standards & methodologies d) Deploy CCEP Civils construction and engineering services providers supporting CCEP’s current and future investment needs What to expect: a) Technical and economical Business Case Development of civils infrastructure projects • Identify business requirements defining the scope of the project • Develop and align with all relevant stakeholders the best solution for civil & buildings infrastructure projects or as part of major projects • Lead and define the development of specific technical solutions and project plans • Conduct preliminary analysis on cost, schedule and risks to project and site/capacity operational impact • Identify and select the potential building partners delivering the execution b) Deliver Engineering Project Management from concept to handover • Complete scope, costing, risks within the engineering project management methodology, initiating capital requests. • Drive infrastructure project design though 3rd party architect and engineering as per defined in the business case and scope • Lead tendering, selection and appointment of contractors, technical engineering project management and equipment/building fabric • Setup project structure enabling exchange with internal/external stakeholders ensuring in scope delivery of business needs • Manage project program scope, timing and budgets integrating safety, safe design processes and sustainable solutions • Deliver with external partners and site operations resources, the installation and commissioning leveraging contractor relationships and technical expertise to achieve clear handover process to program c) Define Design Specification and Technical Strategy • Develop and maintain functional specifications and standards for building design • Define appropriate technologies standards supporting a safe, hygienic, sustainable and efficient utilization of CCEP Infrastructure • Advise on construction materials and construction benchmarking • Optimise construction methods enabling effective and economic delivery d) Deploy Civils Construction and engineering services provider • Identify suppliers, products and technical methodologies capable to support CCEP design specifications both regional as global • Setup preferred supplier network to leverage construction costs efficiency, project execution efficiency and technical solution effectiveness for all projects across CCEP territory • Apply and deploy CCEP construction Master Services Agreement and Statement of Work Job Breadth: Pan European role delivering infrastructure projects or civils works as part of major projects across GB & the Nordics. • Circa 60% in BU of residence and 40% in other BU’s • Support sites delivering projects up to €2m • Manage and deliver construction projects up to €30m What we expect from you: • A highly experienced project manager with specific technical skills in Civils Construction and Infrastructure preferably in (Food) Industry. • Adept at conceptualising and developing the projects , processes and plans that will support the delivery of the business’ Infrastructure strategy. • Experience of leading a virtual (project) team operating in a pan European context across BU’s or as the most senior advisor/expert within a BU or geography in specific technical area. • Experience of strategy development, within a BU, group or function. • Strong analytical skills to manage complex issues and changes to working methods. • Strong communication skills to work across different teams and enagage and influence stakeholders • Fluent English is required and another European language is beneficial Application If this role is of interest to you please upload a recent copy of your CV and a member of the Talent Acquisition team will be in touch. We believe that equal opportunities means inclusion, diversity and fair treatment for all. We aim to make our recruitment process as comfortable and accessible as possible and would appreciate it if you would advise us of any particular requirements, adjustments or requests you may have to help us ensure that your experience is enjoyable. Job Information: Hiring Manager: Michaël Librecht Recruiter: Elaine Grieve Grade: G3 Location: United Kingdom : CCEP Site Locations : Uxbridge

Bench EngineerSalary: £13.21 ph. Salary £27,477.40Hours - Permanent, 40 hours per week- Monday to Friday - 8am to 5pm)Location: Kingston Business Centre, unit 4 Fullers way south, Chessington, KT9 1DQPurpose of Job:The Bench Engineer will provide a workshop-based engineering role repairing, reconditioning, servicing and maintaining wheelchairs whilst monitoring all equipment in the warehouse.Main Duties and Responsibilities:Stock Responsible for all movement of stock tasks ensuring accurate documentation and data entry as per the local procedures, reporting any discrepancies to Stock Controller for investigation.Purchase Order Booking in receipt of goods, following the goods in process all associated paperwork is accounted for effectively and accurately. Ensuring Pre-Delivery Inspections are carried out.Decontamination Ensure infection control policy is followed at all times, when reconditioning and carrying out decontamination tasks.Reconditioning Undertake Engineering work in terms of service and repairs, and refurbishment in accordance with reconditioning process, prescriptive or reconditioning to stock specification.Picking Identify parts in accordance to job sheets, locating items from stock locations and updating the internal system as per our Quality Management processes.Stock Take to assist and partake in all stock takes as required.Housekeeping Responsible for warehouse and workbench housekeeping, in accordance to company quality management procedures.Health and Safety Adherence to health and safety guidelines in accordance with ISO9001 and ISO14001.Communication Responsible for effective communication with operational colleagues, clinical colleagues and service users.Repair Conduct repairs servicing and maintenance in accordance with the service specification.Accountable To be fully accountable for all aspects of your role and maintain good communication throughout.Perform duties according to all company policies, procedures and directions.Undertake the job in line with the Company appraisal competencies as follows:a) Achieves business results and adds value to the Company.b) Focuses on internal / external customers.c) Builds and maintains effective teamwork with colleagues.d) Embraces change and deals with ambiguity.This job description shall not limit your role, you will also be expected to carry out any other duties that your Manager feels are within your capabilities and skill set. The above information may not cover everything involved in the position but this indicates the size and scope of the role and may be subject to change as the role develops.Key Performance Indicators:Achieving recondition target as per the contract particulars.Work in accordance with Company Health and Safety practices.Effective utilisation of processes and procedures in accordance with service guidelines.Stock level monitoring is accurate and stored as per locations.Effective management of stock statuses and accurate monitoring at all times.Reduce wait times for new/reconditioned equipment to handover,Person Required:Skills:Excellent communication skills are required to interact with internal staff, prescribers and Service Users. Must be computer literate.Must be able to work off their own initiative as well as part of a team.Knowledge:Background and experience in mechanical or electrical engineeringQualifications:Full Driving License (Not essential)Ideally qualified to GCSE level / NVQ level 1 or equivalent.Satisfactory enhanced DBS disclosureOther:Training will be provided on wheelchair engineeringTrustworthy and possess a clean or appropriate DBS recordIf you are interested in this Bench Engineer role, please submit your latest CV.Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.TPBN1_UKTJ

Job title: Customer Retention Agent Salary: £26,436 with uncapped commission 40 hours per week: Monday to Friday 1pm-10pm (Some weekend working required- 1 in 6 weekends, either Saturday or Sunday) About the role: Customer success is the foundation of business success. As this company has been built on retaining customers for long periods of time, when a customer leaves - this company takes it personally. As Customer Retention Agent, you will be responsible for maintaining a low level of customer churn and contacting customers at risk of churn or canceling in a timely manner. This role is Monday to Friday, 1:00pm - 10:00pm (UK time), supporting our US customer base. These hours ensure we're available when our customers need us most. Being a confident negotiator, experienced in account management and comfortable handling difficult conversations, you will be tenacious in your desire to retain customer business. You will also proactively contact customers to improve their experience, and will be the first point of call to deal with cancellations, billing enquiries, customer retention and complaints. Responsibilities. • Retain customers, contributing the company goal of a 1% churn of customer base., • Proactively speak to customers with outstanding debt, to reduce the number of customers owing funds and identifying gaps in process to prevent repeat offenses., • Manage all canceled customers and outbound activity. This includes taking ownership of your personal cancellation queue by contacting all customer cancellations within 24 hours, and seeking to reactivate accounts where possible., • Use Net Promoter Score results from cancellations to address detractor issues., • Be the first escalation point of contact for customer complaints and cancellations, ensuring compliance with terms and conditions and effectively resolving complaints with the Customer Experience Team., • Answering customers' billing and subscription queries., • Maintain a high volume of outbound activity to nurture meaningful relationships with customers, understand customer needs and support business growth., • Ensure all customers understand the value of the company’s products and services., • Deliver against KPIs in key areas of activity and productivity., • Optimize customer experience by effectively utilizing the CRM., • Follow all relevant processes and proactively give feedback to improve them. Why EposNow… Epos Now is a market-leading fintech business with an international presence (71 countries and counting!). As a cloud-based payments and point of sale (POS) software provider, our passion is to help small businesses grow and thrive. In fact, our company mission is to make commerce accessible to everyone. We proudly deliver a top customer service experience to our customers across the world, with offices in the UK, USA and Australia. Every Epos Now employee is supported with a personalised progression plan, and we are quickly expanding our customer service teams to support future growth - it’s an exciting time to join us! Benefits: • Casual dress, • Company events, • Company pension, • Employee discount, • On-site parking, • Referral programme Our Interview Process Stage 1 – Initial Conversation- A short telephone conversation with a member of our Talent Team. Stage 2 – Hiring Manager Interview- A face-to-face interview with the Hiring Manager to discuss your experience, skills and suitability for the role. We aim to keep our recruitment process straightforward, engaging and respectful of your time.

We are looking for a Customer Support Executive who possesses a passion for customer care and will work with our team of talented Customer Support Executives & colleagues across the business to provide the best possible end to end customer experience. What you can expect to be doing: • Dealing with all queries that come in through live chat, email and through social media., • Troubleshooting technical issues and optimising user experience., • Reporting bugs and UX issues to other members of the team., • Active participation in app growth and development. What we’re looking for: • Flexibility to work between the hours of 8am to 10pm Monday - Sunday (Shift basis) 39 Hours a week, this may include working on either Saturday or Sunday.., • You can get your head around a complex system quickly., • You find it easy to juggle and prioritise different tasks., • You’re chilled under pressure., • You are friendly and naturally engaging with a positive can-do attitude to customer support., • Committed to providing excellent customer support, written and verbal. What we’re really looking for: ✍️ Someone with a genuine interest in Chip and is excited about being part of a fast-growing company and our mission to build the investment super app of the future. Although we’re in the financial space, and under the scrutiny that comes with it, the current customer support team works well together, and even sometimes with a smile. We’re sure you’ve got the technical skills, otherwise, you would have stopped reading by now, so let us be clear on what will make us want to work with you. We want a real person, with interests outside of work, to join our team. You could be a dancer, a gamer, a musician, a parent, a hockey fan, or even that one person that still writes Twilight fan-fiction. Doesn’t matter to us. At the interview stages, we will be looking for empathy, eq, fun stories, and the ability to smile even when things are tough. PERKS 🎁 • £24,762 per annum, • Discretionary Performance-Related Bi-Annual Bonus of up to 10% (Cash) and 5% (Shares) based on your gross annual salary., • Workplace pension scheme - We invest in your future with a workplace pension scheme, contributing 5% on earnings up to £24,762. Plan ahead with confidence while you grow your career! 🚀, • Private medical insurance (medical history disregarded), • Employee Assistance Programme, • Cycle to work scheme, • Season ticket loan, • Free ChipX subscription for UK-based employees, • We are an equal-opportunity employer and value diversity, • Flexible working arrangements, • 28 days holiday plus bank holidays, plus the days between Christmas and New Year ✈️, • Annual training budget for courses, workshops, or conferences to help you advance your career., • £30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing, • Company laptop, • Opportunity to have a huge impact on our product while fast-tracking your knowledge, responsibility and skills in a high-growth fintech startup 🚀 Our Interview Process: 📖 • Short take-home task, • Video interview with Head of Talent, • Video interview with the hiring manager & Team Lead, • Final interview with VP of Customer Support About Chip Our mission is to make our customers wealthy. We're building the wealth super app of the future. An app to build your long-term wealth across savings, investments and pensions. We use technology to break down barriers so users can invest like the ultra-wealthy, giving them one simple place to manage, grow and protect their wealth. The Sunday Times listed Chip as the 6th fastest growing tech company in Britain… and we're not slowing down. Chip serves over 300,000 active customers and looks after over £6billion in assets. These customers trust us to build the most amazing product we can, so working at Chip comes with real purpose. Chip is being built by a fast-growing team of designers, developers, customer service professionals, marketers, banking experts, and entrepreneurs. Our funding story though is a little different. Chip is one of the most crowd-funded businesses in Europe, having raised over £50m from 29,000 investors, over 9 years. Crowdfunding is in our DNA and only Brewdog has more investors than Chip. Our vision We know planning for your future can be a tedious, daunting task often avoided, so we want to change that. We're building the wealth app for our community, giving them one place for saving and investing. We're giving customers control and guidance to effortlessly build their long-term wealth using award-winning tech, while celebrating their achievements along the way. Who we are Chip has a creative and diverse team of 190, from all different backgrounds and industries. We’re driven and passionate people, but no one takes themselves too seriously. Don’t just take our word for it. We have a few awards under our belt, including Best Personal Finance App at the 2022, 2024 & 2025 British Bank Awards. Our Values Be ACCOUNTABLE Everything you do matters, Care about the end result, Challenge the norm, Disagree, yet commit to making it happen once a decision has been made, Do the best job possible Be BOLD Share our Ambition and do your bit to achieve it, Innovate: challenge the norm, break the mould and make it happen, Set goals that truly align with our mission, Do your best for our customers Be COLLABORATIVE Work cross-functionally - we win as a team, Build strong relationships based on trust, Treat others fairly and respectfully, Hold others to account, Be supportive and inclusive, Have fun together Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Note to Agencies Chip does not accept unsolicited CVs from recruiters or employment agencies in response to any of our live roles on our career page. Chip will not consider or agree to payment of any referral compensation or recruiter fee relating to these unsolicited CVs. Chip explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited CVs, including those submitted to hiring managers, are deemed to be the property of Chip.

tonies is the world’s leading interactive audio platform for children, with over 12 million Tonieboxes and 165 million Tonies sold globally. Our intuitive, screen-free system empowers children to learn and play independently in a safe and engaging way. With a presence in over 100 countries and a diverse portfolio of ~1,500 Tonies across multiple languages, we continue to redefine how children experience storytelling and learning. Since our IPO in 2021, our global team of 630+ colleagues is united by a shared mission: shaping the future of play, learning, and imagination.The Customer Happiness Manager manages the day to day UK Customer Happiness operation by working with an external BPO partner. They serve as the subject matter expert and knowledge holder for all tonies® UK & IE information. The focus of this role is ensuring that UK customer queries are answered on time, by keeping workflows efficient and consistently updated to allow the customer's issues to be addressed promptly and efficiently. • UK Operations, • Own the Zendesk inboxes, ensuring that all tickets are handled within SLA and processed on time. Contacts include Offline written tickets, Live Chats, Returns, Reviews, • Handle escalated tickets where manager input is required, • Deliver training for new starters, • Complete Quality Assurance Audits, • Process Adyen and PayPal disputes, • Business Central administration, ensuring accurate processing, posting, and reconciliation of transactions., • Work closely with UK Operations and Marketing teams to proactively prepare for revenue generating initiatives, and to reactively communicate issues as they arise, • Collaborate with the Socials team on donation initiatives, including coordinating and documenting donation orders., • Consolidate and share team feedback about necessary changes and updates that will help improve the customer experience, • Complete weekly CSAT analysis to determine drivers of dissatisfaction and pain points, • BPO Management, • Ensure the BPO agents provide an amazing customer experience across all support channels, • Responsible for hitting Global Customer Happiness KPIs, • Main contact point for BPO for any UK customer related issues, • Mentor and provide support for tickets and questions escalated by BPO agents, • Global Collaboration, • Work with Global Zendesk administrator in order to design and implement chatbot experiences, • Work with Global Customer Happiness counterparts on standardised onboarding processes and training materials, • Calibrate with other Global Customer Happiness teams on Quality Assurance topics, • Represent Customer Happiness in collaborative work with the Quality and Legal teams for High Risk issues, • Experience managing or working closely with a BPO or outsourced support partner, • Strong working knowledge of Zendesk (or comparable helpdesk platform), including inbox and SLA management, • Experience handling payment disputes/chargebacks (e.g. Adyen, PayPal) is a plus, • Proven ability to design, deliver, and continuously improve training programs, • Comfortable conducting Quality Assurance audits and translating findings into coaching and process improvements, • Analytical mindset, with experience using CSAT and other KPI data to identify root causes and drive improvements, • Excellent stakeholder management skills, able to work cross-functionally with Operations, Marketing, Product, Quality, and Legal, • Strong communicator, comfortable owning escalated and high-risk customer issues, • You must be currently located in the UK., • Global Teamwork: We collaborate across departmental and country borders. You’ll be part of a truly international community where every voice is heard., • Come as you are: This applies to the dress code and everything else. We believe you give your best when you feel truly comfortable being yourself., • Competitive Package: We offer a competitive salary and a range of comprehensive benefits tailored to your specific location, which we’ll share during the recruiting process., • Collaboration & Community: We’re big on "we." You’ll join a team that values connection and celebrates wins together, no matter the time zone., • Continuous Learning: Benefit from internal/external training and an individual learning budget to keep your skills as sharp as a Tonie’s ears., • Tonie Discounts: Enjoy attractive discounts on our entire range of products. You’ll quickly become the favorite guest at every birthday party!, • Rest & Recharge: Great work requires a clear head. You’ll enjoy generous paid time off to ensure you have plenty of time for your own stories.As part of our principles, we are committed to supporting inclusion and diversity at tonies. We actively celebrate our colleagues’ different abilities, ethnicities, faith and gender. Everyone is welcome and supported in their development at all stages in their journey with us. We look forward to hearing from you!Here at tonies, we are changing the way children listen to their favourite audio content, by making digital audio tangible. We have created a safe and playful way for children to experience stories, music and educational content that is loved by parents and children alike. By combining the best of digital technology with the magic and playfulness of figurines (the so-called Tonies), our screen-less toniebox provides the perfect platform to enjoy all the benefits and fun of great audio content, without adding to children’s screen time.

Immuta is the Data Authorization Company, helping the world’s largest organizations control who, and what, can access their data. The way enterprises access data is fundamentally changing. Organizations are racing to put data to work across analytics and AI, while AI copilots and agents are emerging as an entirely new class of data consumer. Traditional approaches built around tickets, static permissions, and manual approvals were not designed for this speed, scale, or complexity. Immuta provides the authorization layer for modern data and AI. Our platform enables organizations to provision governed access to data by policy, by request, and dynamically for AI agents, so people and AI can access the data they need while enterprises maintain security, compliance, and control. For Chief Data Officers, that means making enterprise data dramatically easier to access and use without giving up governance. For AI leaders, it means giving AI agents secure, governed access to enterprise data so they can move from experimentation into production. Founded in 2015, Immuta is trusted by Fortune 500 companies and government agencies worldwide. • Our technology ecosystem includes Snowflake, Databricks, AWS, Microsoft Azure, Google Cloud, Okta, ServiceNow, Teradata, Alation, Atlan, and Starburst — connecting Immuta to the data, cloud, identity, and enterprise platforms powering modern data and AI environments., • Immuta has been recognized by Forbes as a top American startup employer, by Inc. Magazine and Built In as one of the best workplaces, and by Fast Company as one of the world’s most innovative companies., • Immuta has raised $263 million from investors including NightDragon, Snowflake, Databricks, ServiceNow, Citi Ventures, Dell Technologies Capital, DFJ Growth, IAG, Intel Capital, March Capital, Okta Ventures, StepStone, Ten Eleven Ventures, and Wipro Ventures., • We operate as a hybrid workplace with offices in Boston, MA; Columbus, OH; and College Park, MD. Immuta’s Customer Success team helps customers realize measurable value from Immuta’s Data Authorization Platform, enabling them to provision governed access to data safely and at scale. We partner closely with customers and internal teams to drive adoption, strengthen outcomes, and build long-term relationships that support retention and growth. Across EMEA, the team works with organizations operating in complex, multi-country environments. We bring together customer empathy, technical fluency, and regional awareness to help customers navigate data governance, privacy, security, and data residency requirements while advancing their business goals. As a Senior Customer Success Manager for the EMEA region, you’ll serve as a trusted advisor to enterprise customers across the region. You’ll guide customers through onboarding, implementation, adoption, optimization, and renewal, helping them achieve measurable business outcomes with Immuta’s Data Authorization Platform. You’ll partner with technical stakeholders, business leaders, and executives to define success plans, demonstrate value, manage risks, and identify opportunities to expand the customer relationship. This is a high-impact role for a customer-focused professional who combines strategic relationship management with enough technical depth to engage in complex data and cloud environments. This is a full-time, remote role for candidates located in the greater London, UK area. The role reports to the VP of Customer Success. Travel may be required according to the needs of the business. • Partner with senior customer stakeholders to define desired outcomes, establish success measures, and build actionable adoption roadmaps., • Lead onboarding, deployment, and integration programs across modern data platforms and cloud environments, coordinating internal and customer teams to support successful implementation., • Manage enterprise customer relationships across EMEA through the full customer lifecycle, including adoption, value realization, renewal planning, and expansion., • Monitor account health, usage, risks, and customer progress; create mitigation plans and maintain accurate renewal forecasts., • Conduct business reviews, executive sessions, workshops, and enablement programs that communicate value, strengthen adoption, and align stakeholders on next steps., • Advise customers on data governance, access control, privacy, security, and applicable regional requirements, including GDPR and data residency considerations., • Collaborate with Sales, Product, Engineering, Support, and technical delivery teams to resolve blockers, align customer needs with Immuta’s roadmap, and deliver a consistent customer experience., • Capture customer feedback, implementation patterns, and market insights to inform product improvements and strengthen customer success practices., • Identify opportunities for additional use cases, advocacy, and expansion by connecting customer priorities to the value Immuta can deliver., • Contribute to regional customer success playbooks, best practices, and knowledge-sharing initiatives that improve scale and consistency across EMEA., • Experience: 5–8 years in Customer Success, Technical Account Management, Solution Delivery, consulting, or a related customer-facing role within enterprise SaaS, cloud, or data-focused environments., • Enterprise Customer Success: Demonstrated success managing complex enterprise customer relationships across onboarding, adoption, value realization, renewal, and expansion., • Regional Expertise: Experience working with customers across multiple EMEA countries and an understanding of the region’s diverse business and regulatory environments., • Technical Skills: Working knowledge of modern data ecosystems and cloud platforms, such as Snowflake, Databricks, Starburst, AWS, Azure, or GCP., • Data Governance: Familiarity with data governance, data privacy, security, access control, GDPR, and data residency concepts., • Strategic Account Management: Ability to develop success plans, interpret customer health and usage signals, manage risk, and connect product adoption to measurable business value., • Project Management: Strong organization and prioritization skills, with the ability to coordinate multiple complex customer initiatives and stakeholders at the same time., • Communication: Excellent written, verbal, and presentation skills, with confidence engaging technical audiences, business leaders, and executive stakeholders., • Collaboration: Proven ability to work effectively across Sales, Product, Engineering, Support, and technical delivery teams in a distributed environment., • Languages: Professional fluency in English; additional European languages such as German, French, or Spanish are an advantage., • Education: Bachelor’s degree or equivalent practical experience., • Approach: Strategic, empathetic, proactive, and customer-focused, with sound judgment and a commitment to delivering meaningful outcomes. BENEFITS At Immuta, our goal is to help bridge the gap between personal and professional growth, so that our team members can be well and thrive personally and professionally. After all, great professional success stories rarely happen without great personal success stories! Our generous benefits package given to all full time employees includes: • 100% employer paid Healthcare (Medical, Dental, Vision) premiums for you and your dependents (including Domestic Partners), • Stock Options, • Paid parental leave (Both Maternity and Paternity), • Unlimited Paid time off (U.S. based positions), • Learning and Development Resources EEO NOTICE: Immuta provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, marital status, age, disability (including disability due to pregnancy) or genetics, protected veteran status, or any other characteristic protected by law. Immuta complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment. NOTICE TO THIRD PARTY RECRUITERS: Immuta does not accept candidates from third party recruiters. All candidates submitted through are considered to be submissions by the candidate and no submission will obligate Immuta to pay any third party for the referral or hiring of a candidate. AI NOTICE: As part of our hiring process, Immuta may use artificial intelligence (AI) tools to support recruiting activities, such as application review and interview coordination. These tools assist our recruiting team but do not replace human decision-making. To protect the privacy of all participants and the confidentiality of Immuta information discussed during interviews, candidates may not use external recording tools, AI meeting assistants, or third-party transcription platforms during interviews unless approved in advance by Immuta. If you require an accessibility accommodation or assistance during the interview process, please contact us in advance so we can support your needs appropriately. For more information on how we process your personal data, please visit our Privacy Notice for Job Applicants.

As a Customer Success Manager (CSM), you’ll ensure our customers achieve a high level of adoption and business value from using Pigment. This role is both commercial and technical, our Customer Success team is measured on Net Dollar Retention. Develop clear Success & Value Realisation plans, manag

Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalized and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable brands to do more with less and make every guest feel like a regular. This role is fully remote, offering you flexibility to work from anywhere within the UK. As a Sr. Customer Support Specialist reporting directly to a Manager of Support, you'll play a pivotal role on Olo’s Customer Support team. Your work will directly impact our Key Performance Indicators (KPIs), uphold our customer and partner relationships, and support other Oloites in their work with customers. Your primary focus is working within the support queue to resolve issues and answer questions on tickets that are assigned to you. You'll handle the increasingly complex tickets that are escalated to you, and leverage your specialized skillset on Olo’s products and services to resolve them. At times, you may mentor newer team members as they learn how to resolve tickets assigned to them, and may advocate for improvements to our products, and also to Customer Support operations that are managed by Support leadership and CX Operations. • Independently diagnose increasingly technical issues using your analytical thinking skills and specialized training to efficiently and effectively resolve them., • Respond to customer inquiries and escalations through phone calls and written interactions on tickets while meeting key performance indicators (KPIs) including Customer Satisfaction (CSAT) scores, Service Level Agreements (SLAs), and other efficiency metrics., • Escalate tickets to increasingly technical resources, either within Support, Product, or Engineering to ensure troubleshooting and root cause analysis outside of your control is effectively routed and efficiently resolved. Manage customer communication and closure accordingly., • Recognize recurring patterns in customer issues and advocate for improvements to CX Operations and Support Leadership., • Participate in retroactive issue reviews and root cause analyses led by Support leadership or Operations. Independently manage ticket hygiene, and administrative tasks to maintain high quality support operations and performance. • At times, collaborate across the Support team to resolve tickets in escalated queues., • Share knowledge gained from resolving difficult problems with the team to continuously improve support capabilities and documentation across all tiers., • May provide informal mentoring and guidance to newer team members, sharing best practices and product knowledge that helps them grow., • Operate independently across shifts and serve as a senior point of reference for peers on complex tickets., • Minimum 2+ years of experience owning complex customer problems end-to-end and learning new systems quickly. Relevant backgrounds include technical support, customer success, implementation, IT, QA, restaurant operations, or other roles requiring strong troubleshooting and customer communication. Direct experience with online ordering, payment integrations, POS systems, or marketing automation preferred., • Proficient with diagnostic and troubleshooting tools (e.g., Postman, Sumo Logic, system logs, remote session tools) to read error messages and investigate complex technical issues., • Working knowledge of customer support ticketing systems (e.g., Zendesk, JIRA) and proficiency in utilizing advanced features, including workflows and automations., • Experience contributing to internal knowledge bases and documentation., • Strong written and verbal communication, including the ability to translate technical concepts for non-technical audiences and collaborate effectively across different teams., • Genuine investment in customer outcomes, with the patience and judgment to work through complex issues alongside brand operators., • Ability to work traditional and non-traditional shifts or be on-call, as business needs arise. Our Support team is available to our customers 7 days a week., • Including evening, weekends, and holidays, • Shifts may also be subject to change over time, • Comfort using AI tools to work more efficiently. Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 800 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at olo.com. _ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

The Customer Success Lead focuses on both the strategic management of the account (20%) and concentrates on the tactical operations (80%) by working with the operations team to provide optimal services to the account. The CSL must be able to work effectively and efficiently with both the internal support team and external clients. The CSL acts as the liaison and primary contact for the operations team and escalates any issues to the Customer Success Manager (CSM) as necessary. Assist the CSM with building client relationships within the client enterprise including business development, identifying additional service opportunities and continuous process improvement. What you will do here: Program Management • Lead Planner / Meeting Owner on events or programs of significance to the customer’s business, • Create/Revise program budgets to ensure M&IW forecast is attained, • Track client and individual program budgets to ensure M&IW forecast is attained, • Meet with key stakeholders to review time spent on projects, • Running client audits with M&IW Controller, • Alert meeting owner of any anticipated account/program budget variances, • Identify financial opportunities in post program billing, • Participate in program operations turnovers, program briefings, and program debriefings to ensure account continuity, • Ensure on-going client satisfaction surveys, analyze data, and implement continuous improvement processes, • Responsible for document accuracy of operations team, • Responsible for final reconciliation accuracy and timeliness from planners, • Build pro-active relationships with high volume client meeting owners, • Lead various internal departments toward desired outcomes as specified in Service Level Agreement, • Plan meetings/events for the account as needed Account Management • Project Management with a consultative approach, • Responsible to implement the KPI/SLA Program for the Account, • Responsible for the strategic relationship for multiple decision makers, • Accountability for accuracy and timeliness of final reconciliation from planners, • Train planners on specific account processes, • Analyze/Improve operational systems and processes, • Develop and update all account forms and processes to meet client expectations, • Analyze/review time spent on projects vs. management fees for the account, • Qualify new meetings (as backup to the SAM), • Register new meetings into Cvent (as backup to the SAM), • Issue resolution with the meeting owners and escalation from the planners (as backup to the SAM), • Participate in program operations turnovers, program briefings, and program debriefings to ensure account continuity (as backup to the SAM), • Ensure on-going client satisfaction surveys, data integrity in Lanyon, and implement continuous improvement processes (as backup to the SAM), • Assist accounting in follow-up on past due invoices (as backup to the SAM), • Participate in applicable company and industry activities and events Business Development Responsibilities • Identify opportunities for new or expanded service offerings (including opportunities for M&IW strategic partners), • Up sell additional M&IW service opportunities, • Network with decision makers/management as appropriate, • Develop and maintain strong and highly ethical customer relationships, • Gain knowledge of competitors’ strengths and weaknesses Onsite Physical Activities (Non-Essential Functions) This position includes a set of nonessential physical activities associated with onsite event support. These activities are not fundamental to the core duties of the Customer Success Lead role but may be required during live event execution. While the essential functions of the position center on planning, coordination, communication, client management, and project leadership, certain onsite tasks involve physical activity that supports event operations and if unable to perform these physical activities the company needs to know. Physical activities include, but are not limited to the following: • Movement & Positioning: Frequent standing and walking are required, particularly during event setup and teardown, registration, and onsite administration. Extended periods on one’s feet are common throughout an event, often up to 4 hours without a rest break. A typical onsite day may last 8 to 14 hours, depending on client needs and agreements., • Sitting: Occasional sitting is required during planning meetings, travel to and from event sites, computer-based work, or registration duties., • Lifting and Carrying: Ability to lift, carry, push, or pull event materials, supplies, signage, or equipment weighing 25 to 40 pounds. Items over 25 pounds require assistance from another M&IW team member., • Reaching and Grasping: Event setup and breakdown may involve reaching overhead and handling tools or materials., • Bending/Kneeling/Crouching: Occasionally required during event setup and breakdown., • Repetitive Motions: Repeated hand and arm movements may occur during tasks such as preparing registration, arranging event spaces, or setting up displays., • Travel Requirements: Frequent travel to event sites, venues, and client locations, often involving overnight stays. This may include navigating airports, train stations, hotels, and conference centers., • Operating Vehicles: Occasional driving may be required to transport materials or travel to off-site event locations. This applies only to approved drivers with prior authorization from the Onsite Lead., • Working in Varying Environments: Events occur in diverse settings, including indoor venues (conference centers, hotels) and outdoor spaces. Fluctuating temperatures, weather conditions, crowded or noisy environments, and varying lighting levels may be encountered. What we expect: Details of these areas are shared during interviews and monthly reviews: • Cultural Excellence, • Role Expectations, • Emotional Intelligence What you will bring: • A minimum of four years of experience in the travel industry, specifically in managing meetings/events, • Knowledge of virtual and hybrid event options, • Experience with managing the lifecycle of a program, including final reconciliation, • Knowledge of Cvent preferred, • Must be able to travel 35% of the time, including Internationally, • Proximity to client headquarters office preferred, • Experience working in a virtual office environment, • Proven excellent oral and written communication skills in both internal and client-facing environments, • Demonstrated track record of successfully managing multiple projects simultaneously, • Ability to deliver creative outputs in a constricted timeline while maximizing available resources, • Able to provide clear, concise, effective, and professional communications with clients, peers, vendors, and department managers, • Wide range of computer skills:, • Proficient in Word, Excel, and Internet/social media, • Database management programs (proficient in Lanyon and Cvent), • Outlook (email and scheduling) What we provide: • Competitive salary, • Paid holidays, • Pension Scheme, • Accrued personal time off for vacation and sick leave, • Laptop, additional monitor, and mobile phone, • Global Giveback program for volunteer service, • Remote Office / Work from home Who we are: Meetings & Incentives Worldwide, Inc. is an Equal Opportunity Employer who prohibits discrimination and harassment of any kind and affords equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions, sexual orientation, and gender identity), national origin, age, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state, or local law. Meetings & Incentives Worldwide, Inc. specializes in global event management with virtual, hybrid, and in‑person experiences of all shapes and sizes, as well as consulting and enterprise strategies. As an entrepreneurial organization, we place customers at the center of everything we do and prioritize their needs through our core values of quality, agility, flexibility, and innovation. M&IW is a third generation, privately held, certified Women's Business Enterprise (WBE) in business for more than 50 years. Headquartered in Wisconsin, USA, and supported by a remote workforce across the US and in the UK, China, and Brazil. GLOBAL HEADQUARTERS: 10520 7 Mile Road, P.O. Box 65, Caledonia, WI 53108 | Phone +1 262-835-3553 _ M&IW associates are located throughout the US, UK, Latin America and Asia Pacific Regions.

Location: Epsom \n Job Title: Curriculum Manager in Plumbing \n \n Pay and working hours: \n \n\n • Salary: £47,210 - £51,004 with 4.00 % increase due April 2027\n, • Working hours: 37.00 FT\n, • Holiday entitlement of 37 days annual leave, plus bank holidays, one “me time” day, and the flexibility of up to 10 working from home days across the year if this is viable in line with business needs\n\n \n What We’re Looking For: \n\n • Level 3 or C&G Advanced Craft in Plumbing\n, • Teacher qualification or assessors award\n, • Strong communication and organisational skills.\n, • Passion for delivery and a commitment to student success.\n\n \n Working within an exceptional and very settled department, this would be an excellent opportunity for someone seeking their first step into management, equally for someone experienced already within this type of role. \n \n Nala Global is committed to safeguarding and compliance in the education sector.

Senior Finance Manager - Kingston, Surrey - Hybrid - £90,000 \n Reporting to: CFO \n Salary: £80- 90,000 plus benefits \n We’re looking for an experienced, commercially minded Finance Manager to lead the day-to-day finance function across growing Group. This is a hands-on leadership role, ideal for someone who enjoys being close to the numbers while also developing people, improving processes and providing clear commercial insight to senior leadership. The ideal candidate will be a qualified Accountant with experience operating at a Finance Manager, Financial Controller or Head of Finance level. \n The Group is growing through both organic growth and acquisition. You’ll play a key role in bringing greater consistency, control and visibility across the business while supporting the Group’s continued growth. \n As the Head of Finance you will be responsible for: \n\n • Group reporting and month-end – leading the close, management accounts, consolidation and Board/investor reporting.\n\n\n, • Budgeting and forecasting – owning the annual budget and rolling P&L, balance sheet and cash forecasts.\n, • Cash and working capital – overseeing cash forecasting, collections, billing and working capital performance.\n, • Financial controls – strengthening policies, processes, approvals, balance-sheet controls and audit readiness.\n, • Commercial insight – helping the business understand revenue, margins, customer profitability, costs and cash generation.\n, • Finance team leadership – setting clear priorities, developing the team and building a high-performing, accountable finance function.\n, • Acquisition integration – bringing acquired businesses into consistent reporting, forecasting and control frameworks.\n, • Systems and process improvement – reducing manual work, improving data quality and helping implement a Group-wide finance platform.\n\n \n A key part of the role is giving the CFO confidence that routine finance is under control, that reporting is accurate and timely, and that any material issues are identified early with a clear explanation and recommended action. \n About you \n You’ll be a qualified accountant (ACA, ACCA or CIMA) with significant experience across management reporting, financial control and team leadership. \n \n You’ll ideally have: \n\n • Experience leading finance across multiple entities, including consolidation, budgeting, forecasting and audit.\n, • Strong commercial understanding and the ability to connect operational performance with financial outcomes.\n, • Experience producing clear Board, investor or lender reporting.\n, • Excellent financial modelling and accounting systems capability.\n, • A track record of improving controls and reporting without losing focus on the day-to-day.\n, • Experience developing and leading finance teams.\n, • The confidence to challenge senior stakeholders constructively and explain complex financial issues simply.\n, • A practical, organised and hands-on approach, with the judgement to know when to get into the detail and when to step back.\n\n \n Experience in a private equity-backed or acquisitive business would be advantageous. \n This is an opportunity to take a key leadership role in a growing, acquisitive Group, working closely with the CFO and senior leadership team. \n You’ll have real scope to shape the finance function, develop the team, improve systems and controls, and provide the insight needed to support the Group’s next phase of growth. \n If you’re a commercially focused finance leader who enjoys making things work better, we’d love to hear from you.

Warehouse Supervisor – AM Shift \n £32,000 – £34,000 + Benefits \n Chessington \n Monday to Friday, 7:00am – 3:30pm \n \n The Opportunity \n \n Cast UK are working with a well-established Distributor to the Hospitality sector who are looking to appoint an experienced Warehouse Supervisor to join their operation in Chessington. \n \n This is a fantastic opportunity for an experienced warehouse professional looking to take the next step in their career within a busy, fast-paced distribution environment. \n \n Working on the AM shift, Monday to Friday, 7:00am – 3:30pm, you will play a key role in ensuring the warehouse operates efficiently, safely and to a consistently high standard. \n \n The Role \n \n As Warehouse Supervisor, you will be responsible for the day-to-day running of the warehouse operation, supporting the Warehouse Manager and leading a team to ensure customer orders are picked, packed and dispatched accurately and on time. \n \n Key responsibilities will include: \n \n Supervising and motivating the warehouse team on a daily basis \n Allocating workloads and ensuring resources are used effectively \n Overseeing goods in, picking, packing and despatch operations \n Ensuring orders are processed accurately and within agreed deadlines \n Maintaining high standards of health & safety and warehouse housekeeping \n Monitoring productivity, accuracy and operational performance \n Supporting stock control and inventory accuracy \n Investigating and resolving operational issues \n Training and developing warehouse colleagues \n Working closely with other departments to ensure excellent customer service \n Supporting continuous improvement initiatives across the warehouse \n \n About You \n \n The successful candidate will ideally have: \n \n Previous experience in a Warehouse Supervisor, Team Leader or similar role \n Experience working within a fast-paced distribution or logistics environment \n Strong people management and leadership skills \n Good understanding of warehouse processes including goods in, picking and despatch \n Excellent organisational and communication skills \n A hands-on approach with the ability to lead from the front \n Strong attention to detail and a focus on accuracy# \n A good understanding of Health & Safety within a warehouse environment \n The ability to work effectively under pressure and meet deadlines \n \n Experience within hospitality, foodservice, catering equipment or distribution would be advantageous but is not essential. \n \n \n \n What's on Offer? \n \n £32,000 – £34,000 salary \n Monday to Friday working pattern \n 7:00am – 3:30pm shift \n Excellent work-life balance \n Benefits package \n Opportunity to join an established and growing business \n Genuine opportunity for career development \n \n About Cast UK \n \n Cast UK are a specialist recruitment consultancy operating across Procurement, Supply Chain, Logistics & Sales. We work with businesses ranging from ambitious SMEs through to major FTSE organisations, helping them attract and retain the talent they need to grow.

Head of Finance - £110,000Reporting to: CFOHybridA rapidly growing, dynamic business based in Surrey are looking for an ambitious, commercially minded Head of Finance to lead their finance team. This is a hands-on leadership role, ideal for someone who enjoys being close to the numbers while also developing people, improving processes and providing clear commercial insight to senior leadership. The ideal candidate will be a qualified Accountant with experience operating at a Finance Manager, Financial Controller or Head of Finance level.The Group is growing through both organic growth and acquisition. Youll play a key role in bringing greater consistency, control and visibility across the business while supporting the Groups continued growth.As the Head of Finance you will be responsible for:Group reporting and month-end leading the close, management accounts, consolidation and Board/investor reporting.Budgeting and forecasting owning the annual budget and rolling P&L, balance sheet and cash forecasts.Cash and working capital overseeing cash forecasting, collections, billing and working capital performance.Financial controls strengthening policies, processes, approvals, balance-sheet controls and audit readiness.Commercial insight helping the business understand revenue, margins, customer profitability, costs and cash generation.Finance team leadership setting clear priorities, developing the team and building a high-performing, accountable finance function.Acquisition integration bringing acquired businesses into consistent reporting, forecasting and control frameworks.Systems and process improvement reducing manual work, improving data quality and helping implement a Group-wide finance platform.A key part of the role is giving the CFO confidence that routine finance is under control, that reporting is accurate and timely, and that any material issues are identified early with a clear explanation and recommended action.About youYoull be a qualified accountant (ACA, ACCA or CIMA) with significant experience across management reporting, financial control and team leadership.Youll ideally have:Experience leading finance across multiple entities, including consolidation, budgeting, forecasting and audit.Strong commercial understanding and the ability to connect operational performance with financial outcomes.Experience producing clear Board, investor or lender reporting.Excellent financial modelling and accounting systems capability.A track record of improving controls and reporting without losing focus on the day-to-day.Experience developing and leading finance teams.The confidence to challenge senior stakeholders constructively and explain complex financial issues simply.A practical, organised and hands-on approach, with the judgement to know when to get into the detail and when to step back.This is an opportunity to take a key leadership role in a growing, acquisitive Group, working closely with the CFO and senior leadership team.Youll have real scope to shape the finance function, develop the team, improve systems and controls, and provide the insight needed to support the Groups next phase of growth.TPBN1_UKTJ

Account Director / Business Development Manager \n Do you have experience driving new business growth within promotional merchandise, branded products or B2B marketing or advertising services? \n Location: Kingston with limited on-site parking \n Salary: £60,000 - £75,000 plus excellent benefits including bonus (typically 5% to 10%), 25 days holiday plus bank holidays, 5% pension, cash plan, life assurance and modern collaborative office facilities. \n Hours: Full-time, 37.5 hours per week, Monday to Friday. Hybrid working available with 2 days in the office and flexibility around working arrangements. \n Ideally needing someone to start from November \n A rare opportunity for a proactive and driven sales manager to an international team, playing a key role in their sales function to grow business and provide solutions for the world's most forward-thinking companies. \n Ideal candidate will have strong drive, entrepreneurial spirit and determination. You will maximise product sales opportunities and profitability, focusing primarily on existing clients & incoming leads. \n In addition, the role will require business development, converting new leads, researching and addressing opportunities, and ensuring growth within the assigned territory. \n Key Responsibilities \n\n • Achieve and exceed revenue and margin targets across your portfolio of accounts.\n, • Generate and convert new business opportunities through inbound leads, networking, referrals, prospecting, and market research.\n, • Develop strategic account plans to maximise growth within existing clients while identifying opportunities to win new business.\n, • Build and maintain strong relationships with stakeholders across marketing, procurement, HR, events, and other business functions.\n, • Understand clients' business objectives, marketing strategies, procurement processes, and brand requirements to proactively deliver relevant merchandise and promotional solutions.\n\n Requirements: \n\n • Minimum 4 years' B2B sales experience, ideally within promotional merchandise, branded products, marketing services, events, or a related sector.\n, • Proven track record of winning and developing new business opportunities.\n, • Experience managing and growing key client accounts.\n, • Strong consultative and strategic selling skills.\n, • Ability to build relationships with senior stakeholders and decision-makers.\n, • Strong forecasting, planning, and organisational abilities.\n, • Proficiency in Microsoft Excel, PowerPoint, and CRM systems (Salesforce experience advantageous).\n\n Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels is committed to equal opportunities and welcomes applications from all suitably qualified candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. \n \n Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. \n Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. \n By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Hybrid working \n Defence exhibitions, military simulation showcases, multi-day client conferences across more than two dozen allied nations, and an Events & Marketing Coordinator role with full ownership of every one of them. Air, sea, cyber, land. High-stakes formats, global military clients, and a function to build from the ground up. \n • Build and lead a growing events team around you \n • Ownership of high-profile international defence events \n • Genuine variety across formats, from small demos to large multi-day client conferences \n • Flexible hybrid working arrangement \n • Collaborative, supportive culture where attitude and contribution count \n The Company \n This is a defence simulation and gaming business trusted by military and government clients, including the Ministry of Defence, across air, sea, cyber and land domains. The team delivers training, education and scenario analysis to allied nations worldwide. There is no rigid one-person-one-job structure here, and the culture reflects that, with the Events & Marketing Coordinator / Manager sitting at the centre of a genuinely collaborative sales and marketing function. \n The Role \n The Events & Marketing Coordinator / Manager will take full ownership of the company's event programme, planning and delivering everything from small international demonstration events through to a growing annual client user conference, with real scope to grow a team around the role. \n • Plan and deliver all logistics for UK and international defence exhibitions and conferences \n • Own the annual client user event, managing all coordination from invitations to on-site delivery \n • Manage event staffing, travel, access permissions and supplier relationships \n • Coordinate marketing materials, booth graphics and physical event assets \n • Handle social media content around event attendance and company activity \n • Support the sales and marketing teams with new marketing material development \n • Assist with client-facing activities including demonstrations and presentations \n The Candidate \n You will have a solid background in event coordination and logistics, with experience managing complex, multi-moving-part events, ideally with an international dimension. The Events & Marketing Coordinator / Manager who thrives here will be highly organised, comfortable working independently and confident engaging with senior clients from global organisations. \n A full UK driving licence and valid passport are required, along with a willingness to travel internationally and obtain relevant security clearances. The role would suit someone with a strong events coordination / management background, ideally with experience managing complex, multi-moving-part events and an international element. Coming from a defence, wargaming, gaming or digital/software experience would be beneficial. \n In return, you get flexible hybrid working, real ownership of an international event portfolio and the chance to grow a team around the Events & Marketing Coordinator role. This one will not stay open for long, so get your application in now. \n Live specialises in all disciplines (and at all levels) across events, experiential and exhibitions. If this position isn't quite what you're looking for please visit live-recruitment.co.uk to view all of the opportunities we are recruiting. \n As a specialist events recruitment agency we help our clients build the most talented and diverse teams in the UK. We encourage applications from candidates of all backgrounds, embracing diversity across all intersecting dimensions, including ethnicity, gender, sexual orientation, well-being, abilities, and neurodiversity. We are dedicated to ensuring a supportive and accessible recruitment process. If you require any adjustments or accommodations for any reason, please do not hesitate to let us know. \n Vacancy Ref: RD18914

Location: UK (remote) | Full-time Ready to become our new Customer Success Manager at Roamler? P&G, Red Bull, Unilever. You know the names, and at Roamler you will work with them directly. Our crowdsourcing app sends thousands of Roamlers into stores across multiple countries, to check shelves, build promotional displays and capture what is really happening at the point of sale. We turn those insights into execution, and that drives real business decisions for the biggest FMCG brands in the world. As Customer Success Manager you are the link between those brands and our platform. What you will do You own your client relationships from start to finish. You are their go-to person, and you make sure their goals are not just met but exceeded. Your days are varied: you run several retail projects at the same time, covering everything from operations to commercial strategy. You spot opportunities to grow your accounts, and you team up with sales to bring new clients on board. Internally you share insights, run evaluations and help colleagues across Europe sharpen their projects. Who you are You have experience in supermarket retail or in a client-facing role, and in our book that beats any qualification. You are structured and analytical, and you can juggle several things at once without dropping any of them. You communicate clearly, you enjoy presenting to clients and you take initiative rather than wait for it. Excel and PowerPoint hold no secrets for you, and you are curious about how AI can make your work and your clients smarter, because we use it every day. Above all, you feel at home in a scale-up where things change fast, because you like it that way. What we offer • A competitive salary of £30,000 to £40,000, • Company pension plan and life assurance cover of 2x your basic annual salary, • 25 days of holiday on top of UK bank holidays, • Full remote working from anywhere in the UK, • Laptop and a £250 budget to set up your home office, • An informal, international team with a genuine can-do mentality: we work hard and have fun doing it, • Room to grow as fast as Roamler does Our story is far from over - are you ready to grow with us? Apply now! We are an equal opportunity employer and we value diversity. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. Your application has been successfully submitted! _ We appreciate your interest in this position. Unfortunately, you have already applied for this job.

Location Home based with frequent travel across our communities Hours 37.5 hours per week, Monday - Friday 09:00 - 17:30 Basis Permanent Salary Up to £35,000 + car allowance & enhanced benefits package About us We are Pegasus Homes Ltd, a vibrant, dynamic business who are proud to design, build, and create high-quality homes with a focus on independent later living for the over 60's. Our current portfolio has some 1100 homes across 44 communities and our developments are beautifully designed offering stunning community living. About our role This is an exciting, newly created role in which you will report to and support our Customer Wellbeing Manager, you will act as the vital link between high-level welfare strategy and localised site operations.Your core responsibilities will include… Resident Support & Case Management • Act as the first point of contact for individual support needs, managing the independent living inbox and responding to non-priority welfare concerns., • Build trusted relationships with residents and their families, providing clear communication and guidance on independent living transitions., • Mobilise across our portfolio to conduct hands-on welfare checks and provide direct support during sensitive periods. Safety & Compliance • Identify, escalate, and co-ordinate safeguarding concerns in partnership with relevant authorities., • Support complaints handling regarding independent living and care services (including Careline and emergency service interactions)., • Provide expert guidance and ‘on-the-day’ support to our Building Community Managers and onsite teams., • Be a point of escalation during the eligibility process and complete assessments where needed. Community Engagement • Champion our Community Engagement strategy including an innovative framework for social, physical, creative, and intellectual activities., • Provide support, training, and resources to onsite teams, assisting with event booking, marketing materials, and fostering a collaborative culture. About you The successful candidate will possess the emotional stamina to handle complex care needs, alongside the organisational skill to manage a diverse regional portfolio. A calm, level-headed approach and a genuine passion for enhancing the lives of older adults are essential. Qualifications & Essential Criteria • NVQ Level 3 or higher in Health and Social Care (Essential), • Formal training in Risk Assessment in Adult Care and Assessment & Eligibility is required., • A valid UK Driving Licence and a genuine willingness to travel across our national portfolio is essential for this field-based role Operational Experience • A proven track record in reactive case management, specifically handling sensitive, urgent, and multifaceted care needs., • Practical experience in identifying and managing safeguarding concerns in strict alignment with Local Authority requirements., • Demonstrable experience in managing complex complaints within a care or independent living environment, ensuring outcomes are both fair and empathetic., • Significant experience acting as the primary welfare link between residents, families, and internal operational teams., • Proven ability to conduct formal assessments and provide documented justification for outcomes., • A background in housing management, older people’s services, or supported housing is highly advantageous. Expertise & Knowledge • A deep understanding of the physiological and psychological challenges facing older adults., • Support complaints handling regarding independent living and care services (including Careline and emergency service interactions) to a satisfactory conclusion., • Sound knowledge of current safeguarding legislation and best practices in resident welfare., • Exceptional verbal and written skills, with the ability to communicate effectively with everyone from residents to senior leadership., • The ability to prioritise a diverse regional caseload, ensuring a rapid and effective localised response. Your attributes • The stamina to provide compassionate grief support and navigate high-stress family dynamics with ease., • A calm, level-headed presence when managing urgent welfare issues or sensitive complaints., • A genuine passion for enhancing the lives of older adults and championing the Pegasus brand values. Good to know • Due to the nature of wellbeing support, a flexible approach to working hours is essential to meet the needs of our residents and respond to urgent situations., • As our developments span the breadth of the country, from the North East to the South West, this position demands a high degree of mobility. You should be a confident long-distance driver who genuinely enjoys the variety of supporting different regions in person. Our benefits & rewards We offer fantastic benefits which look after your Financial, Mental and Physical Wellbeing as we believe it is important that we are able to support our employees across all three of these elements in order to ensure an effective work life balance. By joining us you'll enjoy a benefits package that includes: • Enhanced annual leave & holiday buying scheme, • Contributory pension scheme with additional employer contribution,, • Life Assurance, • Two paid volunteering days per annum, • Employee Assistance Programme, • Health Cash Plan & Virtual GP, • Discounted Gym Membership, • Company Discounts Portal, • Refer a friend scheme and access to internal opportunities Your recruitment journey Once you submit your application, our team will personally review your experience with a human touch. Depending on the role, we may invite you to complete a brief online assessment. From there, you’ll typically move into a one or two-stage interview process. Whether these meetings happen virtually or in person, we’ll always ensure you have the opportunity to visit our communities or offices to get a true feel for life at Pegasus Homes. Whatever the path looks like for your specific role, we promise to keep you updated every step of the way. We are committed to an inclusive workplace and invite applications from all backgrounds, regardless of protected characteristics. If you require any reasonable adjustments or additional support at any stage of your application, please let us know. Please note that in accordance with UK law, we can only consider applicants who currently have the right to work in the UK. If you have the skills & experience we are looking for we'd love to hear from you!

Role: Customer Success Associate Team: Growth Location: Remote/Hybrid working (UK-based). We are currently a remote-first organisation, but hybrid working may be an option in the future. Salary: Up to £34,000 depending on experience, plus equity Hours: Full-Time 37.5 hours per week Please note All communication regarding your application should go through the official application channels or our company careers page. Contacting Vestd employees via email, personal social media, or other informal routes is not appropriate. We also have a zero-tolerance approach to any form of harassment or abuse directed at our team. Candidates who do not respect these boundaries may be disqualified from the recruitment process and, in serious cases, barred from applying in future. _ is a leading sharetech platform for equity management - shares schemes, fund raising, company secretarial and much more. Our regulated platform makes light work of all of the most popular and tax-efficient share scheme types, empowering businesses to attract and retain their talent. Our powerful software also helps investors, and founders seeking investment. Vestd was founded by Ifty Nasir, who lives and breathes our mission. Vestd’s big moonshot aim is to see one billion people worldwide invested in the companies they work hard to grow by 2030. We are all about inclusion and fairness for our customers and our team. Vestd is also a _ company, which means we’re committed to balancing profit with purpose. We care about our people, our customers, and the wider world – and we hold ourselves to the highest social and environmental standards. If you’d like to learn more about Vestd, check out _ short video from our founder, Ifty. At Vestd, we prioritise equality, diversity, and inclusion, so we write about it here rather than at the end of the job advertisement. We’re committed to building a respectful, inclusive, and diverse team. Trust is one of our core values; with that comes a commitment to fairness and transparency. We want to be open about our EDI efforts. _ shows that while men are likely to apply when they meet 60% of a job’s requirements, women and individuals from underrepresented groups often apply only when they meet every criterion. We understand the value of transferable skills and the unique perspectives that diversity brings. That’s why we encourage applications from candidates with unique strengths and experiences. If you need any adjustments or support with your application, please let us know in your application or throughout the process. As Vestd continues to grow its customer base of startups and founder-led businesses, we are expanding our Growth Customer Success team. This role sits at the heart of Vestd’s customer-centric model and plays a key part in supporting high-growth companies as they design, launch and evolve their equity strategies. You will work closely with founders, leadership teams and early HR hires, helping them navigate equity for the first time or as their business scales. This role is about combining excellent customer support with commercial awareness, empathy and a genuine interest in how startups grow. You’ll help customers get value from Vestd at critical moments in their journey, building trust, driving adoption and supporting long-term retention. While this is not a sales role, you will be comfortable having value-led conversations, spotting opportunities to support customers as they grow, and working closely with colleagues to ensure a seamless experience. • Supporting startup and scaleup customers through onboarding, scheme setup and the early stages of their Vestd journey, ensuring they feel confident and supported from day one, • Working directly with founders and leadership teams to understand their business context, growth plans and equity-related challenges, and tailoring support accordingly, • Providing a high-quality, responsive customer success experience across tickets, calls and proactive outreach, • Helping customers adopt Vestd’s platform effectively, encouraging self-serve where appropriate while knowing when hands-on support is needed, • Building trusted relationships with customers, acting as a consistent point of contact during key growth moments such as fundraising, hiring bursts or scheme changes, • Identifying risks to engagement or retention early and working collaboratively to address them, • Spotting opportunities to add value through upgrades, referrals or expanded usage, and partnering with the Growth and Equity Consulting teams where needed, • Developing a strong understanding of equity schemes, fundraising mechanics and the needs of early-stage businesses, and communicating complex concepts in a clear, human way, • Feeding customer insights back into Product, Growth and Marketing to help improve Vestd’s offering and customer experience, • Continual improvement to MRR, • Tickets completed and time to serve SLA, • Improvements in cost to serve, • Reviews, testimonials, • Customer retention, • Referrals, • Upgrades These are the skills and qualifications we consider essential for this role: • Experience working with customers in a B2B, SaaS or professional services environment, ideally supporting growing or founder-led businesses, • Comfortable engaging with startup founders, senior leaders or first-time equity users, with the confidence to ask good questions and build trust, • Minimum 3 years experience in a commercial environment, • Strong written and verbal communication skills, with the ability to explain complex or unfamiliar concepts clearly and calmly, • A customer-first mindset, combined with commercial awareness and an understanding of how customer outcomes link to retention and growth, • Highly organised, able to prioritise effectively in a fast-moving environment, • Customer relationship-building skills, • Curiosity and willingness to develop expertise in equity, share schemes and startup finance over time, • Work collaboratively with team members from different departments (sales, product, marketing), • Confident working remotely, managing your own workload and staying connected to a distributed team These will help you stand out from the pack: • Experience working within finance or a regulated environment, • Startup or scaleup experience, either supporting customers or working within one, • Knowledge of shares and share schemes, • Exposure to founders, fundraising processes or early HR operations, • Experience working with regulated, financial or compliance-led products, • An interest in entrepreneurship, business growth or the startup ecosystem What makes Vestd folk collaborative, adaptable, and eager to grow? • Thrives in a startup environment, ready to tackle diverse challenges with enthusiasm, • Adaptable - open to taking on responsibilities beyond the defined role as needed, • Passionate about contributing to a culture of innovation, collaboration, and continuous improvement, • Embraces technology to improve processes and drive efficiency While the above describes the core responsibilities, this role may from time to time involve tasks beyond this list — as needed to respond to evolving business needs. Our culture is our backbone (BreatheHR named us one of the ‘Top 3 Companies in the UK for Company Culture’), and we take team happiness seriously. Vestd strives to be as principled as possible. We’re all about Goal 8 of the United Nations _. This goal is about ‘Decent work and economic growth,’ and we consider it both with our external activities and internal workings. We’ll do everything we can to help you grow in your role. In return, you’ll want to learn all about our industry and do all you can to help us continue leading it. Vestd is remote-first, so in return for your commitment, diligence, and productivity, you’ll have a lot of autonomy during your working day. Some roles demand office hours (to fit our customers’ schedules), but we are committed to offering flexibility where possible. Happy employees make for happy customers, as demonstrated in our . Vestd’s excellence has also been recognised by The Europas, The Fintech Awards London, The Hustle Awards, TechRound, and BusinessCloud’s Fintech50. See more about our awards . This could be the perfect opportunity if you’re an autonomous, self-driven individual passionate about contributing to a meaningful mission and value being part of a supportive, close-knit team. Vestd is a great place to work. Don’t just take our word for it - take a look at the _ suite of benefits that you can look forward to as one of our folk: • This job remote-first, although attendance is required twice yearly at our in-person get-togethers, • A flexible environment to help you achieve the best work/life balance, • Equity, of course! (After the qualifying period), • Monthly recognition scheme, where we celebrate our folk, • Support with home working equipment*, • A personal training and development budget to keep your career and professional growth on track, • Private medical insurance (after the qualifying period), • Team retreats are held twice a year. They can include an overnight stay and focus on fun and team cohesion, • Great team ethos, connect through regular team and company socials., • 25 days annual leave plus one extra day per year of service (up to five days), • Employer contribution pension scheme (after the qualifying period) We’re looking for somebody with initiative who can focus on the business and their personal growth path. This is a great time to join our team, and it would be a superb role for the right person. *At Vestd we provide our folk with the hardware and software required to support them in their role. As a remote-first business, we expect anyone applying for a job to have a suitable, quiet working space. You must have an appropriate desk/table and chair, with a reliable internet connection. We are accepting rolling applications for this role with no fixed end date - if you are interested in joining the Vestd folk, please apply when you can. We will respond to every applicant, but we may only screen some candidates depending on the number of applications received. Our recruitment pipeline has a few stages, giving you plenty of opportunities to learn about Vestd as we take the time to find someone who is the best fit for the role. We aim to complete the selection process as efficiently as possible, and we are committed to making our candidate experience as inclusive as we can, so please get in touch with us if you require any information or support during the application process or need to ask for any adjustments. A typical selection process might be: • Apply online, • 20-minute screening call, • 45-minute interview with the hiring manager and team member, • Task-based assignment, • 45-minute team cultural interview, • 30-minute interview with the CEO Please note that we record our interviews. These recordings are only viewed by the hiring team and once a role is filled, all recordings are deleted. We do not share any candidate information with anyone outside of Vestd at any time. We are excited to receive your application. When a role is filled, we will let all the applicants know to let them know. This job is based within the UK. You must be primarily UK-based and eligible to work in the country.

CUSTOMER SUCCESS MANAGER Location: Remote, UK Employment Type: Full-Time Gross annual base salary: GBP- 55,000 – 71,500 (Additional variable compensation and benefits may apply. Total compensation is based on experience, skills, and location using objective, job-related criteria) Summary At OneStream we are redefining the future of finance with the goal of becoming the Operating System for Modern Finance. Our unified, cloud-based Corporate Performance Management (CPM) platform empowers organizations to optimize processes, make data-driven decisions, and achieve unparalleled operational excellence. As a Customer Success Manager (CSM), you will play an Integral role in our mission to ensure every customer achieves their goals and becomes a referenceable success, you will oversee a portfolio of customers guiding them through their entire journey—from initial onboarding to sustained engagement, retention, and growth. In this role, the CSM will act as the primary advocate for your customers, understanding their unique business objectives and helping them realize maximum value from their OneStream investment. You will build deep relationships with key stakeholders, proactively address their needs, and deliver tailored solutions to drive customer satisfaction and success. The CSM will collaborate with the sales team to identify upselling and cross-selling opportunities, helping customers unlock the full value of OneStream’s capabilities. By fostering trust and delivering results, you’ll drive customer adoption and support their long-term goals. This role requires a customer-centric mindset, strong communication and problem-solving skills, and a proven ability to manage complex customer relationships. Prior experience in Customer Success, Account Management, or a related field is essential. This is a hybrid position. The successful candidate should be located within approximately one hour’s commuting distance of either our London office (postcode EC2V 5BT, nearest Tube station: Bank) or our Manchester office (postcode M2 3NN close to Manchester Central) to enable effective in-person collaboration with customers and customer-facing colleagues when required. Primary Duties and Responsibilities Managing your portfolio of customers • Partner with sales to complete a comprehensive sales transition process., • Operate as a business partner to your customer and their delivery team by knowing their strategy and plan., • Primary ownership and accountability for driving your customer’s adoption, expansion, satisfaction, and renewal., • Understand customer’s OneStream contractual agreements (Cloud/SaaS, Term, etc.), • Understand customer’s contractual agreements with their delivery team whether it is with a Partner or with OneStream Services (Scope, Timeline, staffing)., • Manage and execute the customer’s onboarding process., • Develop strong working relationships with your customers and their delivery team., • Establish and execute cadence-based “Business Review” meetings with your customer., • Identify and mitigate risks that threaten your customer’s satisfaction, growth, or renewal., • Align with Customer Success leadership on regional metrics., • Develop and grow your knowledge of OneStream’s Platform and MarketPlace Solutions and share that knowledge with customers., • Promote awareness of Regional OneStream Communities and customer educational events., • Keep management informed of progress and obstacles on your portfolio of customers. Customer Advocacy • Learn and understand what customers value in their partnership with OneStream., • Actively listen to customers and help them understand how they can get the most value from their investment in OneStream., • Champion your customer’s requests by collaborating with the Customer, their delivery team and various OneStream departments (Customer Support, Cloud, Technical SME’s, Product Mgmt. etc.)., • When necessary, be the respectful challenger to set and manage your customer’s expectations. Required Education and Experience • Professional Experience: Minimum of 5 years overall., • Customer Success Expertise: At least 3 years in a Customer Success role within a SaaS technology company, supporting solutions primarily used by Finance or IT departments and engaging with senior decision-makers such as CFOs, CIOs, or CISOs., • Customer Outcome Management: Demonstrated ability to keep customers focused on achieving their desired business outcomes throughout their initiatives., • Relationship Management: Proven experience in building and managing strong customer relationships., • Finance Process Knowledge: Conceptual understanding of key finance processes Preferred Education and Experience • Education: Degree in Business, Accounting, Finance, Information Technology, or a related field., • Relationship Management: Proven experience in building and managing strong customer relationships., • Consulting Background: Experience in management consulting or technology consulting., • Corporate Performance Management (CPM): Hands-on experience as a Customer Success Manager or in a customer facing position., • CPM Software Expertise: Prior experience with one or more of the following: OneStream, Oracle EPM Suite (HFM, FCCS, PBCS, Planning, Essbase, FDM, etc.), SAP BPC (Outlooksoft), SAP BOFC (Cartesis),IBM Cognos, Anaplan Other CPM solutions Knowledge, Skills, and Abilities • A team player with a bias towards action., • Excellent interpersonal and communication skills., • Professional verbal and written communication skills., • Professional relationship building skills., • Strong ability to problem-solve in a collaborative environment., • Strong organizational and planning skills., • Highly self-motivated and directed., • Keen attention to detail., • Proven analytical, evaluative, and problem-solving abilities., • Exceptional customer service orientation., • Ability to operate in a demanding environment managing simultaneous priorities. Travel Travel Requirement: Must be willing and able to travel up to 50% (travel requirements will vary by customer). Who We Are OneStream is how today’s Finance teams can go beyond just reporting on the past and Take Finance Further™ by steering the business to the future. It’s the only enterprise finance platform that unifies financial and operational data, embeds AI for better decisions and productivity, and empowers the CFO to become a critical driver of business strategy and execution. Our vision is to be the operating system for modern finance, digitizing core financial functions and empowering the CFO to become a critical driver of business strategy. To learn more visit www.onestream.com. Why Join The OneStream Team • Transparency around corporate structure, salary, and benefits, • Core value of customer success, • Variety of project work (not industry-specific), • Strong culture and camaraderie, • Multiple training opportunities All candidates must be legally authorized to work for any company in the country where this position is located without sponsorship. OneStream is an Equal Opportunity Employer. #LI-KT1 #LI-Remote

The Role PebblePad and myday help universities create meaningful digital learning experiences and connected campuses. PebblePad enables institutions to support authentic assessment, professional development, and reflective learning through portfolio-based pedagogy. myday provides the digital campus platform that connects students with the services, systems, and communities that shape their university experience. Together, we partner with universities globally to improve student success, engagement, and employability. We are looking for a commercially focused Customer Success Manager who can strengthen institutional partnerships, drive adoption, and unlock expansion opportunities. This is a commercially focused Customer Success role, with responsibility for both customer outcomes and revenue growth. This role will drive retention, expansion, and strategic growth across a portfolio of education customers in the EMEA region. You will act as the primary strategic partner for institutions, ensuring they realise value from PebblePad and myday while identifying opportunities to expand usage across faculties, departments, and institutional initiatives. Success in this role is measured through renewals, account growth, product adoption, and long-term customer advocacy. About You We are looking for someone who combines commercial thinking with strong relationship skills and an understanding of education. You will be comfortable engaging senior university stakeholders while identifying opportunities to grow partnerships. You will be proactive, commercially curious and confident in taking ownership of your accounts. You will enjoy understanding a customer's wider goals and finding ways to connect those goals to the value our products can provide. Must-Have Experience • 3+ years' experience in Customer Success, Account Management, Strategic Account Management, Commercial Partnerships or a similar customer-facing commercial role., • Proven experience managing and growing a portfolio of SaaS accounts., • Demonstrable experience contributing to or owning renewals, retention and/or expansion revenue., • Experience managing complex accounts with multiple stakeholders and decision-makers., • Strong stakeholder management skills, with experience engaging senior-level contacts., • Proven ability to identify customer needs, risks and commercial opportunities., • Excellent communication, presentation and relationship-building skills., • A strong commercial mindset and understanding of revenue and retention drivers., • A proactive, organised and accountable approach to managing a portfolio of customers., • Comfortable using data, customer insight and performance metrics to inform priorities and decisions., • Ability to navigate complex organisations. Nice-to-Have Experience • Experience working with universities, colleges or the wider education sector., • Experience managing accounts across multiple products or solutions., • Experience developing customer advocates, case studies, references or conference speakers., • Understanding of higher education priorities such as student experience, employability, digital transformation, curriculum development or professional identity., • Experience working with customers across multiple countries. Key Responsibilities • Account Ownership & Commercial Growth, • Own a portfolio of university accounts across EMEA, • Drive renewals and expansion revenue across PebblePad and myday, • Develop strong account plans for each customer, identifying opportunities, risks and strategic priorities., • Identify and develop opportunities for:, • Faculty-level expansion, • Additional programmes or departments, • Cross-product adoption (PebblePad ↔ myday), • Institutional strategic initiatives, • Proactively identify opportunities to increase the value customers receive from our products., • Partner closely with Sales to convert key expansion opportunities into revenue, • Maintain a clear understanding of the commercial position, renewal status, risks and growth potential of each account. Strategic Customer Partnership Act as a strategic partner and trusted advisor, helping customers identify opportunities to maximise the value of their investment. • Build trusted relationships with senior stakeholders including:, • CIOs, • Directors of Digital Education, • Learning & Teaching leaders, • Student Experience leadership, • Support institutions in aligning PebblePad and myday with strategic priorities such as:, • Employability and professional identity, • Competency-based education, • Digital student experience, • Curriculum redesign Adoption & Value Realisation • Work with customers to develop adoption strategies and increase engagement across their institution., • Ensure customers achieve measurable value from PebblePad and myday, • Monitor product adoption and engagement, • Identify risks early and implement success plans, • Lead business reviews demonstrating impact and outcomes Customer Advocacy • Build strong relationships that encourage customers to actively advocate for PebblePad and myday. Identify opportunities for:, • Case studies, • Conference presentations, • Peer-to-peer references, • Support the broader PebblePad community through engagement and knowledge sharing Cross-Functional Collaboration • Work closely and collaborate with the following internal teams to ensure customers receive a consistent and high-quality experience., • Sales, • Product, • Professional Services, • Demand Generation, • Share customer insight across the business and provide feedback on product development and market trends, • Support institutional pilots and strategic initiatives Key Metrics for Success • Net Revenue Retention, • Gross Revenue Retention (GRR), • Non-Recurring Revenue (Professional Services), • Expansion revenue, • Product adoption and engagement, • Customer satisfaction and advocacy Skills & Approach We're looking for someone who is: • Commercially curious – naturally looks for ways to create additional value for customers and grow accounts., • Customer-focused – genuinely motivated by helping customers achieve their goals, rather than simply managing the relationship., • Proactive – anticipates customer needs and risks rather than waiting for issues to arise., • Strategic – understands the wider institutional context and connects our products to customer priorities., • Confident and credible – comfortable engaging senior stakeholders and challenging customers constructively when appropriate., • Collaborative – works effectively across Sales, Product, Professional Services and Demand Generation., • Organised and accountable – able to manage competing priorities across a portfolio of complex accounts., • Curious and adaptable – willing to learn, ask questions and develop a strong understanding of our products, customers and market., • Relationship-driven – builds trusted, long-term partnerships and understands the importance of customer advocacy. Why Join PebblePad • Work with leading universities globally, • Be part of a mission-driven company improving learning and student experience, • Help shape the future of digital education and campus engagement, • Join a collaborative and passionate team working at the forefront of EdTech innovation, • Work in a role where you can have a direct impact on customer outcomes and business growth. What Success Looks Like in Year One • Strong relationships established with key accounts, • Account plans for every single account including opportunities for expansion and mitigation plans for risks, • >95% renewal of existing ARR, • Expansion of PebblePad or myday into additional faculties or programmes >110% Net Retention Revenue, • Increased institutional adoption and engagement, • Development of customer advocates and case studies Additional Information The role is full time and remote. Some travel will be required to customers, conferences, and company events. As an international organisation operating across multiple time zones, occasional work outside standard business hours will be required to support our global customers and teams. We believe in inclusion and diversity and are proud to be an equal opportunities employer.

Soldo is here to change the way businesses spend, for the better. So every employee, department, and team is more productive and successful at work. Soldo connects company cards with a powerful management platform so finance teams can distribute money instantly, while staying in control of who spends, how much, where, and on what. With Soldo, budgeting, payments, reporting and reconciliation are simple and efficient. </span></p> </span></p> We’re both a financial services and a software company and one of Europe’s fastest growing fintech companies. Operating in the UK, Italy and Ireland, we’re over 350 employees (from 26 nationalities) strong. </span></p> </span></p> We’re a place where anyone can thrive. We’re all about doing the right things for the right reasons, high standards, ambition, drive and focus. </span></p> </span></p> What’s in it for you</span></b> </span></p> </span></p> • Competitive salary </span></span></li> • Private healthcare for you and your family </span></span></li> • Pension scheme </span></span></li> • Flexible working options including working from home or our Marylebone office </span></span></li> • 60 days’ work anywhere, even outside the UK if you want </span></span></li> • 25 days off a year, plus public holidays as well as Christmas Eve and New Years' Eve, 2 volunteering days and an extra day off on your birthday </span></span></li> • Genuine career development opportunities, including our mentoring scheme, your own annual £500 learning budget </span></span></li> • Employee Assistance Programme and wellbeing portal </span></span></li></ul> </span></p> The role</span></b> </span></p> </span></span></p> We’re hiring a Digital Customer Community & Education Manager to join our digital customer engagement team. Reporting to the Director of Digital Customer Engagement, this role will be responsible for defining, scaling and maintaining Soldo’s digital B2B customer community strategy and ecosystem.</span> </span></p> </span></p> Key responsibilities: </span></p> </span></p> • Community Strategy </span></span></li> • Customer Education & Content </span></span></li> • Knowledge Management </span></span></li> • Cross -Functional Collaboration with Product, Product Marketing and Solution Marketing </span></span></li></ul> </span></p> Must have: </span></p> </span></p> • Experience building and managing B2B customer communities, education programmes and knowledge bases in a SaaS or digital business. </span></span></li> • Experience managing and monitoring feedback on Reddit and/or other relevant B2B community platforms to drive engagement. </span></span></li> • Strong content creation and communication skills, with the ability to translate complex topics into clear, engaging materials. </span></span></li> • Understanding of customer education, self -service and knowledge management best practices. </span></span></li> • Familiarity with B2B customer community platforms, content management systems and digital engagement tools. </span></span></li> • Experience organising and managing user group events, to showcase product functionality and receive customer feedback on features. </span></span></li> • Passion and expertise in AI -driven search, content discoverability and digital knowledge ecosystems. </span></span></li> • Experience managing digital customer reviews, to generate positive customer advocacy through a variety of digital channels/ platforms. </span></span></li> • A proactive, creative mindset with a passion to deliver best -in -class customer experience and customer engagement at scale. </span></span></li></ul> </div>

Sutton Scotney - Business Manager - McDonald's. McDonald's Business Manager - Sutton Scotney. Our Site Director, Russ at Sutton Scotney Services on the A34 near Winchester is seeking a passionate and experienced Restaurant Manager to lead our McDonald's team to deliver outstanding customer service a

Gain additional member facing opportunities with our signature fitness products including Group Training classes. Monthly catch ups and business mentorship from your Fitness Manager. Receive a discounted rate on your Personal Training Rent whilst employed as a Fitness Coach.

Join us in shaping the future of paid search intelligence. Adthena is an award-winning search intelligence platform powered by patented AI technology and a team of dedicated experts. We help brands, marketers, and agencies dominate their competitive landscapes with unparalleled insights into the paid search market. Our Whole Market View, Smart Monitor, and Local View solutions give clients the clarity to optimize spend, increase ROI, and stay ahead of the competition. Trusted by global brands like Citibank, L’Oréal, and Volvo, and backed by Updata Partners, we’ve been redefining search intelligence since 2012. In 2025, Adthena continued its winning streak, earning 8 major search industry awards. Highlights include Best AI Search Software Solution at the US Search Awards, Best Search Software Tool at the European Search Awards, and Best Software Innovation at the Global Search Awards. Ready to make an impact in an industry-leading company? Let’s do it together. We offer the best of both worlds: the maturity and stability of a well-established company combined with the energy, agility, and impact of a scaling tech organisation. If you’ve been hesitant about joining a typical tech company due to concerns about chaos, fragility, or volatility, Adthena is your answer. We’re beyond early-stage chaos, offering stability. We’re smaller than large-scale enterprises, offering more autonomy, less red tape, and accelerated growth. Strong Culture: Our quarterly surveys show a 93% average approval rating for company culture, with an overall eNPS of 27. Award-Winning Product: US 2025 Search Awards for Best AI Search Software Innovation Trust-Based Vacation: Take as much time off as you need, when you need it. Remote-First: 52% of Adthenians work fully remote, with others choosing Hybrid Work at our 3 Geohubs (London, Austin, Sydney). Flexible Work: Work how and where you do your best, with full autonomy over your day. Career Growth: Bespoke training and career development via "Sherpa plans” to guide your growth. Private Medical Insurance: Fully covered health care. Mental Health Support: Employee Assistance Program offering 24/7 confidential counselling, with access to ‘healthier living’ services such as ‘HeadSpace’. Family Care Package: Up to 6 months fully paid maternity leave, and 2 months paternity leave. Pension & 401(k): Competitive UK/US/AUS pension schemes, available from day one. Home Office Stipend: $200 for your ideal remote setup. Swag Welcome Gift: $70 credit to grab some merch. Reporting to: Senior Manager, Customer Success Location: Remote (UK or EU) OR London (Hybrid 2 days/week) Interviews: 4 Stages Start Date: ASAP Adthena is a ‘Customer Value’ oriented business. As such, the Customer team is critical to our success. In our London office, this team consists of Account Management and Customer Success roles - both of which are critical to the success of our clients. We work closely together to leverage each other's skills and abilities, ensuring that our clients are successfully achieving their goals. We work as a close-knit, highly functional team and contribute to the wider business by working closely with Sales and Marketing to encourage business alignment. As a French-Speaking Customer Success Manager, you'll be the go-to partner for a portfolio of French and UK clients, helping them get real value from our platform — driving adoption through smart onboarding, best-practice guidance, and bespoke solutions. Native French is essential, as you'll work with French-speaking clients day-to-day alongside a UK book. You'll own retention and engagement through regular check-ins, actionable insights, and timely follow-through — guiding clients to value, explaining the data behind their results, and spotting opportunities for renewals and expansion. You'll work closely with our Account Managers, who own the commercial relationship, while you own the partnership. First 30 days — Get up to speed on the product, the business, and the tools and processes that'll set you up for success. By 60 days — Start building relationships. You'll arrange calls and face-to-face meetings with key stakeholders across a pre-assigned book of "green" clients. These are added in blocks — eventually you'll manage up to 30 clients, depending on size. By 90 days — Alongside your Account Manager, you'll have conducted Business Reviews with senior stakeholders across your book, building strong client health scores and referable relationships. Day-to-day, you'll be driving engagement through monthly check-ins and contributing to Quarterly Business Reviews — co-owning success plans, guiding clients through key milestones, and capturing outcomes along the way. You'll act as a trusted advisor, delivering strategic insights and best practices, and feeding client voice back into product and leadership. By 12 months — You'll have delivered an exceptional client experience, targeting 90%+ gross revenue retention. You'll have proved value on existing subscriptions and scoped out upsell opportunities for Account Management. By 18 months — You'll have a proven track record as an Adthena CSM, with a clear path ahead — whether that's growing as an individual contributor or stepping into management. Native French speaker with strong written and spoken English 2+ years experience in a client-facing Customer Success, Account Management, or Client Services role Strong stakeholder management skills, comfortable engaging up to C-level A solid understanding of the digital marketing landscape, including paid search Strong analytical skills — confident working with data and translating it into actionable insights A customer-centric mindset focused on delivering value and driving outcomes SaaS background is a plus Get Shit Done: We're big on taking action, owning our challenges, and finding solutions. Freedom with Responsibility: We take charge of results to recognition. We know that our hustle not only moves the needle for the company but also sets us up for personal success. Deliver Remarkable Quality: We care about exceeding expectations in the work we do and aim to always do our best work as individuals and as a team. Smart & Always Improving: We strive daily to expand our knowledge and become better at what we do. You’ll work closely with: Simon Koehli Director, Customer Success - EMEA _ Stephanie Richardson Senior Manager, Customer Success - EMEA _

Description Role: Customer Success Associate Reports to: CS Team Lead Team: Scale Location: Remote/Hybrid working (UK-based). We are currently a remote-first organisation, but hybrid working may be an option in the future. Salary: Up to £34k depending on experience, plus equity Hours: Full-Time Please note All communication regarding your application should go through the official application channels or our company careers page. Contacting Vestd employees via email, personal social media, or other informal routes is not appropriate. We also have a zero-tolerance approach to any form of harassment or abuse directed at our team. Candidates who do not respect these boundaries may be disqualified from the recruitment process and, in serious cases, barred from applying in future. Requirements We are looking for individuals who are not only passionate about our mission but also comfortable and confident using cutting-edge technologies and AI tools to streamline processes, drive innovation, and contribute to the growth of Vestd. As a Customer Success Associate on the Scale team, you'll work directly with founders and leadership teams as they design, launch and manage share schemes, guiding them through the commercial and compliance considerations that come with growth. This role sits at the intersection of relationship management and technical product knowledge. You'll support customers through a SaaS onboarding process that requires genuinely understanding a complex product: setting expectations, guiding key milestones, removing blockers, and translating detailed platform and equity concepts into guidance that founders, finance leaders and other senior stakeholders can act on with confidence. Beyond onboarding, you'll build long-term customer relationships and identify opportunities to add value, support retention and drive Vestd's growth. _ is a leading sharetech platform for equity management - shares schemes, fund raising, company secretarial and much more. Our regulated platform makes light work of all of the most popular and tax-efficient share scheme types, empowering businesses to attract and retain their talent. Our powerful software also helps investors, and founders seeking investment. Vestd was founded by Ifty Nasir, who lives and breathes our mission. Vestd’s big moonshot aim is to see one billion people worldwide invested in the companies they work hard to grow by 2030. We are all about inclusion and fairness for our customers and our team. Vestd is also a _ company, which means we’re committed to balancing profit with purpose. We care about our people, our customers, and the wider world – and we hold ourselves to the highest social and environmental standards. If you’d like to learn more about Vestd, check out _ short video from our founder, Ifty. You're managing a portfolio of Scale customers confidently, delivering high-quality onboarding and ongoing support with consistently strong satisfaction scores. Customers adopt the platform effectively from the outset, get accurate and timely answers to complex questions, and stay with Vestd because of the relationship you've built. You're spotting expansion opportunities naturally and helping the team improve its processes over time. • Customer onboarding and implementation: guiding founders and their teams through share scheme setup on the Vestd platform, from initial configuration through to confident, independent use, • Day-to-day customer success: managing a portfolio of Scale customers, resolving queries accurately and within agreed service levels, and delivering clear guidance on complex equity topics, • Retention and growth: building long-term customer relationships, identifying churn risks early, and spotting appropriate opportunities for upgrades, referrals and additional services, • Accuracy and compliance: ensuring customer documentation, scheme data and platform configurations are correct before launch and throughout the customer lifecycle, • Continuous improvement: contributing to better processes, self-serve resources and platform adoption, reducing the cost to serve without reducing the quality of support. We cannot provide an exhaustive list of duties; additional duties may arise, but these will be core elements of this role. • A SaaS background is required. You've worked in a software business and understand how to onboard customers onto a product that needs configuration or guided setup, this is a must-have for this role.At least 2 years of experience supporting customer onboarding, implementation or lifecycle management in a SaaS business, ideally where the product requires configuration or guided setup, • Ability to understand and explain complex products. You can get to grips with a detailed, technical or unfamiliar topic quickly and turn it into clear, practical guidance a non-expert can act on with confidence., • At least 2 years' experience supporting customer onboarding, implementation or lifecycle management, ideally on complex, multi-stakeholder B2B accounts, • Confidence communicating with senior stakeholders: founders, CFOs and finance leaders, on topics that are detailed, commercially important or unfamiliar to the customer, • Strong written and verbal communication skills, with the ability to translate complex information into clear, practical guidance, • High attention to detail, particularly where accuracy and compliance matter, • Comfortable working independently in a fully remote environment These will help you stand out from the pack: • Finance or legal background (e.g. professional services, company secretarial, tax), • Startup/scale-up experience, • Knowledge of shares and share schemes, • Experience working in a remote-first team, • Experience in a regulated or compliance-adjacent environment While the above describes the core responsibilities, this role may from time to time involve tasks beyond this list — as needed to respond to evolving business needs. We are accepting rolling applications for this role with no fixed end date - if you are interested in joining the Vestd folk, please apply when you can. We will respond to every applicant, but we may only screen some candidates depending on the number of applications received. Our recruitment pipeline has a few stages, giving you plenty of opportunities to learn about Vestd as we take the time to find someone who is the best fit for the role. We aim to complete the selection process as efficiently as possible, and we are committed to making our candidate experience as inclusive as we can, so please get in touch with us if you require any information or support during the application process or need to ask for any adjustments. A typical selection process might be: • Apply online, • 20-minute screening call, • Short take-home task — (we'll tell you what this involves upfront), • 45-minute skills based interview with the hiring manager and team member, • 45-minute team cultural interview, • 30-minute interview with the CEO Please note that we record our interviews. These recordings are only viewed by the hiring team and once a role is filled, all recordings are deleted. We do not share any candidate information with anyone outside of Vestd at any time. Benefits Vestd is a great place to work. There are a range of benefits that you can look forward to as one of our folk (benefits vary depending on location): • This job is remote-first, although attendance is required twice yearly at our in-person get-togethers, • A flexible environment to help you achieve the best work/life balance, • Equity, of course! (After the qualifying period), • Monthly recognition scheme, where we celebrate our folk, • Support with home working equipment*, • A personal training and development budget to keep your career and professional growth on track, • Private medical insurance (after the qualifying period), • Team retreats are held twice a year. They can include an overnight stay and focus on fun and team cohesion, • Great team ethos, connect through regular team and company socials., • 25 days annual leave plus one extra day per year of service (up to five days), • Employer contribution pension scheme (after the qualifying period) We’re looking for somebody with initiative who can focus on the business and their personal growth path. This is a great time to join our team, and it would be a superb role for the right person. *At Vestd we provide our folk with the hardware and software required to support them in their role. As a remote-first business, we expect anyone applying for a job to have a suitable, quiet working space. You must have an appropriate desk/table and chair, with a reliable internet connection. What makes Vestd folk collaborative, adaptable, and eager to grow? • Thrives in a startup environment, ready to tackle diverse challenges with enthusiasm, • Adaptable - open to taking on responsibilities beyond the defined role as needed, • Passionate about contributing to a culture of innovation, collaboration, and continuous improvement, • Embraces technology to improve processes and drive efficiency Our culture is our backbone (BreatheHR named us one of the ‘Top 3 Companies in the UK for Company Culture’), and we take team happiness seriously. Vestd strives to be as principled as possible. We’re all about Goal 8 of the United Nations _. This goal is about ‘Decent work and economic growth,’ and we consider it both with our external activities and internal workings. We’ll do everything we can to help you grow in your role. In return, you’ll want to learn all about our industry and do all you can to help us continue leading it. Vestd is remote-first, so in return for your commitment, diligence, and productivity, you’ll have a lot of autonomy during your working day. Some roles demand office hours (to fit our customers’ schedules), but we are committed to offering flexibility where possible. Happy employees make for happy customers, as demonstrated in our _. Vestd’s excellence has also been recognised by The Europas, The Fintech Awards London, The Hustle Awards, TechRound, and BusinessCloud’s Fintech50. See more about our awards _. This could be the perfect opportunity if you’re an autonomous, self-driven individual passionate about contributing to a meaningful mission and value being part of a supportive, close-knit team. At Vestd, we’re committed to building a respectful, inclusive, and diverse team. Trust is one of our core values; with that comes a commitment to fairness and transparency. We want to be open about our EDI efforts. We wish to recruit people who are passionate about working in a diverse environment and who will support us to ensure that all colleagues are supported and included while working with us. _ shows that while men are likely to apply when they meet 60% of a job’s requirements, women and individuals from underrepresented groups often apply only when they meet every criterion. We understand the value of transferable skills and the unique perspectives that diversity brings. That’s why we encourage applications from candidates with unique strengths and experiences. If you need any adjustments or support with your application, please let us know in your application or throughout the process. We are excited to receive your application. When a role is filled, we will let all the applicants know to let them know. This job is based within the UK. You must be primarily UK-based and eligible to work in the country. Internal job ref. CSA-UK-JUN-2026

At Certn, we're changing how trust works with The World's Easiest Background Check. We've raised $127M+, earned Deloitte Fast 50 recognition three years in a row, and we're still only scratching the surface. Our goal is straightforward: help people move faster - into jobs, homes, and opportunities - by simplifying the path to trust. We're not a traditional background screening company. We're a team of curious, collaborative builders who care about solving real problems for real people. We challenge each other, move fast, and have fun doing it. If you want to grow, make an impact, and help shape products used by millions, this is your place. Let's build what's next, together. The Customer Success Manager (12-month fixed-term contract) role plays a key role in driving strategic customer success initiatives. Responsible for fostering long-term relationships, this role involves conducting business reviews, addressing escalated issues, and collaborating with cross-functional teams to maximize customer satisfaction and revenue growth. Develop and execute account plans to ensure customer success and identify growth opportunities. Own customer onboarding, ramp, and full life cycle achievement including contract renewal. Find upsell, cross sell, and expansion opportunities and win additional business Maintain weekly updates reviewing Customer Stories, Opportunities, Onboarding progress, At Risk Account, and Churn. Serve as the primary contact for escalated issues, collaborating internally to resolve challenges. Collaborate with stakeholders across all departments to solve complex customer issues. Perform Quarterly Business Reviews to proactively address challenges and advocate for new products and services for customers. Conduct an average of 5-8 proactive meetings per week with your book of business Document and utilize Hubspot to track customer interactions. Measurably increase B2B revenue and margin as it relates to company objectives on a quarterly basis. Implement strategies to reduce churn and enhance loyalty. Utilize data to analyze and track potential churn targets and create a mutual plan of success to maintain customer satisfaction. Proven success in customer success, account management, or a related field, demonstrating a track record of successful customer engagement. Showcased effectiveness in strategic account management. Adept analytical and problem-solving skills. Effective communication and presentation abilities. Experience advocating for customers at an executive level within the organization. Demonstrated ability to collaborate effectively with various departments for overall business success. Demonstrated success in driving customer growth through expansion initiatives. Working experience with SaaS products and the background check industry (preferred). Certifications in customer success or customer support (preferred). College or university degree or equivalent work experience. Candidates must be currently located in and legally authorized to work in Canada. This role may require occasional travel to meet with clients. If you meet most, but not all, of the qualifications listed above, we still encourage you to apply. We recognize that strong candidates come from a wide range of backgrounds and experiences, and we value the diversity of perspective that brings. Certn is a remote-first company with a high-performance edge. We value hustle, hunger, and helping each other win - but we also have a strict no-jerk policy. Ambition here is about lifting people up, not stepping on toes. We think like owners and execute with urgency. We're customer-obsessed and always learning. We give real feedback and hold each other to high standards. 32 days of paid time off per year Company-paid benefits that start on day 1 Remote-friendly and supportive flexible remote arrangements Work-from-home allowance Professional development budget And a few more goodies! We're committed to building a workplace that's diverse, inclusive, and empowering for all. If you need accommodations to support any special needs at any stage of the recruitment process, just let us know - we've got you. Just so you know, the selected candidate will be required to complete a background check. This means you will get to see first hand what we do, and trust us, we do it REALLY well! We use AI tools to support our recruitment process, including helping us organize applications and identify early matches based on role criteria. That said, every rejection decision is made by a human. We encourage candidates to apply authentically and avoid relying solely on AI-generated responses, especially during interviews. This posting is for a current, open position within Certn. This opportunity is offered through HighlightTA, the on-demand talent team supporting Certn’s growth. Connect with us and learn more:

At HeyGen, our mission is to make visual storytelling accessible to all. Over the last decade, visual content has become the preferred method of information creation, consumption, and retention. But the ability to create such content, in particular videos, continues to be costly and challenging to scale. Our ambition is to build technology that equips more people with the power to reach, captivate, and inspire audiences. Learn more at . Visit our Mission and Culture doc . Customer Success at HeyGen exists to ensure customers realize measurable business value from the platform, not just product adoption. HeyGen is not just a video creation tool. It is an operational capability that changes the cost, speed, scalability, and global consistency of video production across an organization. Customer Success owns making that transformation real after the sale. We are hiring a UK-based, French-speaking Enterprise Customer Success Manager (contract engagement) to own a book of Enterprise accounts across EMEA, with a particular focus on our French-speaking customers. This role carries the full Enterprise CSM mandate: anchoring customers on outcomes, not features, and driving retention and expansion through demonstrated value — delivered in the customer's language and time zone. • Location: United Kingdom (remote), working European business hours., • Language: Full professional fluency in French and English is required. You will run onboarding, business reviews, and executive conversations directly in French for French-speaking accounts, and collaborate daily in English with our global team. Proficiency in German is a strong plus., • Engagement type: Independent contractor. Compensation, duration, and terms to be defined in the contractor agreement., • Own post-sale value realization for your assigned Enterprise customers, translating sales intent into measurable business outcomes., • Anchor customer conversations around business impact, including:, • Cost structure reduction, • Time-to-content compression, • Scalable output without linear headcount growth, • Global consistency at local speed, • Guide customers through staged value progression:, • Immediate value (0–30 days), • Structural value (30–90 days), • Strategic value (90+ days), • Define, track, and reinforce outcome-oriented success metrics, not just usage (e.g., time-to-value, cost savings, workflow adoption, renewal readiness)., • Run structured business reviews — in French where appropriate — that reinforce ROI and long-term value., • Own renewal readiness for your accounts well in advance of contract expiration, baselining and documenting value realized during the term., • Identify expansion opportunities that are justified by demonstrated impact, new workflows, or broader organizational adoption, not opportunistic upsell., • Proactively assess churn risk and take action early through value re-anchoring and stakeholder alignment., • Partner cross-functionally with Sales, Support, Product, and Marketing to ensure a cohesive customer experience and clear ownership boundaries — bridging time zones between EMEA customers and a US-based team., • Act as HeyGen's cultural and linguistic bridge for French-speaking customers: localize playbooks, enablement assets, and success plans where it accelerates value., • Enjoy rolling up your sleeves and contributing to the continuous improvement of our operating cadence and customer engagement model as we scale in EMEA., • Faster time-to-value across your EMEA book of business, • Healthy accounts progressing through the immediate → structural → strategic value phases, • Strong retention and improved Net Dollar Retention across the portfolio, • Renewals anchored in documented, customer-recognized value — no last-minute scrambles, • Expansion driven by demonstrated impact and well-grounded value narratives, • French-speaking customers who feel HeyGen operates as a local partner, not a distant US vendor, • 3+ years of experience in Customer Success, Professional Services, or Consulting in a SaaS environment, preferably with AI tools., • Full professional or native fluency in French and English, including comfort leading executive-facing conversations and writing customer-facing materials in French, and operating internally in English., • Proficiency in German is a strong plus, given our growing DACH customer base., • Experience operating in Enterprise CS motions, including PLG and sales-led models; experience with EMEA enterprise customers strongly preferred., • Proven ability to manage accounts using business outcomes and metrics, not just activity., • Comfort working with ambiguity and exercising judgment in how to prioritize customer effort — especially important in a contract role with high autonomy., • Strong written and verbal communication skills in both languages, including executive-facing conversations., • Experience building repeatable CS playbooks and processes., • Data-informed mindset with the ability to synthesize insights into clear recommendations., • Comfort operating independently across time zones with a primarily US-based team; thrives in a fast-paced environment. We operate like a modern AI-native startup. You should be comfortable learning and leveraging tools quickly. • CRM proficiency (Salesforce preferred) for account tracking and renewal forecasting., • Experience with data visualization / BI tools such as Hex (or similar) to analyze and present insights., • Strong working knowledge of Slack for cross-functional, async collaboration across time zones., • Familiarity with AI-native workflows and tooling; comfort experimenting with new tools (including AI assistants) to improve efficiency., • CS at HeyGen is a strategic, revenue-impacting function, not a support wrapper., • You'll have real ownership, autonomy, and accountability over outcomes., • You'll be our first CS hire in the UK, joining a growing EMEA presence and helping define what "great" looks like as we scale Enterprise CS across the region., • Work with the world's top companies and fundamentally reimagine how customers create and operate. £70,000 – £110,000 annual salary target Please note that the salary information is a general guideline only. HeyGen considers factors such as scope and responsibilities of the position, candidate's work experience, education/training, key skills, as well as location, market and business considerations when extending an offer. HeyGen is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join us at HeyGen and be part of a team that's making visual storytelling accessible to all!

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. Affirm’s Identity team is mission-critical to the customer checkout experience. When a customer chooses Affirm, one of the first steps is an identity check, and our ability to make the right decision directly impacts conversion, revenue, fraud exposure, and regulatory compliance. Our team owns Identity for all markets outside North America, playing a key role in Affirm’s international expansion. We are responsible for KYC, user lifecycle management, and identity decisioning across multiple regulatory environments. This work is about shaping how Affirm adapts its core Identity platform to new market dynamics, customer expectations, and compliance requirements. We are a team of six engineers based across Spain and Poland. We are looking for a Senior Software Engineer who can turn ambiguous business and customer problems into reliable, well-designed technical solutions. In this role, you will help shape our quarterly technical direction, translate team goals into concrete projects, and identify cross-cutting risks, tradeoffs, and opportunities. You should be comfortable designing across system boundaries, driving collaboration with partner teams, and advocating for technical investments that improve long-term execution. We’re looking for someone who takes ownership beyond shipping code: raising code quality and review standards, making performance, availability, and scale tradeoffs explicit, and improving the operational health of the systems they own. You’ll help reduce toil, create useful playbooks, mentor engineers, support new hires and interns, and contribute to high-signal hiring. Most importantly, we’re excited to work with someone who leaves things better than they found them, communicates clearly across audiences, uses customer feedback to influence technical plans, and helps the team continuously improve. This is a deeply technical, hands-on coding role where feature velocity and operational excellence go hand-in-hand. You’ll spend most of your week in the codebase - leveraging AI tools to write robust Kotlin and Python, ship impactful features, investigate complex production issues, and keep our systems rock-solid and reliable. This is a high-visibility, high-impact role for someone who wants to work on foundational systems that directly enable Affirm’s global growth. What You'll Do · You will be responsible for owning and delivering quarterly goals for your team, leading engineers on your team through ambiguity to solve open-ended problems, and ensuring that everyone is supported throughout delivery. · You will support your peers and stakeholders in the product development lifecycle by collaborating with product management, design & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs. · You will proactively identify project, process, technology or business issues, advocate for them, and lead in solving them. · You will support the operations and availability of your team’s artifacts by creating and monitoring metrics, escalating when needed, and supporting “keep the lights on” & on-call efforts. · You will foster a culture of quality and ownership on your team by setting or improving code review and design standards for your team, and advocating for them beyond your team through your writing and tech talks. · You will help develop talent on your team by providing feedback and guidance, and leading by example. What We Look For · You have 4+ years of experience designing, developing and launching backend systems at scale using languages like Python or Kotlin. · You have a track record of developing highly available distributed systems using technologies like AWS, MySQL and Kubernetes. · You have experience defining a technical plan for the delivery of a significant feature or system component with an elegant, simple and extensible design. You write high quality code that is easily understood and used by others. · You are proficient at making significant changes in a large code base, and have developed a suite of tools and practices that enable you and your team to do so safely. · Your experience demonstrates that you take ownership of your growth, proactively seeking feedback from your team, your manager, and your stakeholders. · You have strong verbal and written communication skills that support effective collaboration with our global engineering team. Pay Grade - N Equity Grade - 5 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company). GBR base pay range per year: £120,000–£168,000 GBP Location - Remote UK #LI-Remote Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: • Health coverage at no cost: We cover 100% of premiums for employees and their dependents., • Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you., • Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to., • Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's _ and consent to the use of your personal information as described.

Partnering closely with our Business Systems Product Manager and technical peers, you will translate strategic business requirements into scalable, resilient architecture. Architect and deliver production-grade code across Apex, LWC, SuiteScript, and middleware solutions, enforcing rigorous architec

Ready to make travel easier for millions? Airalo is the world’s first and largest eSIM store, helping travellers stay connected seamlessly in over 200 countries and regions. We trust our teams to take ownership, put customers first, and do work that has a real impact every day. What’s in it for you? Airalo offers team members a range of perks, including remote work, generous PTO, wellness and learning allowances, and, of course, our annual Airalo Away retreat. Learn more about our benefits here; _ Hi, I'm Andra, Director of Data at Airalo! Our team works across the full data ecosystem, from collection to insights activation, ensuring that every piece of data drives meaningful action. We’re curious problem-solvers who love tackling challenges that haven’t been solved before and building tools and processes that scale impact across the company. Airalo’s fully remote Data team is growing. You’ll turn numbers into decisions that shape the future of our business, collaborating with cross-functional teams to solve complex problems and influence how millions of travellers stay connected. This isn’t just dashboards - it’s using data to drive strategy, inform product and growth decisions, and create real impact. You’ll have access to best-in-class tools, the freedom to experiment, and a team ready to turn insights into action. As the Data Engineering Manager, you will lead the foundational backend of our data organization. YYou will directly manage our current pod of Data Engineers (2 Senior Data Engineers and 1 Customer Data Platform Engineer) and shape the hiring roadmap as the function grows - including scoping future specialized roles such as Machine Learning Engineers. Partnering closely with the Data Director, you will help us transition out of the reactive, ad-hoc phase and into a structured, highly scalable data ecosystem. You will own the architecture, ingestion, and orchestration that powers the rest of the data team - ensuring that our Analytics Engineers, Data Analysts and other users have a rock-solid, high-quality foundation to build upon. This role goes beyond building a data platform. You'll be the connective tissue between Product & Engineering, MarTech, and our partner ecosystem - ensuring data is produced cleanly at the source, captured reliably, and delivered cohesively across the entire organization. Manage, mentor, and grow a high-performing team of Senior Data Engineers and CDP Engineers. Drive hiring for the Data Engineering function as it grows, including scoping future specialized roles such as Machine Learning Engineers Foster a culture of engineering excellence, continuous learning, and cross-pollination of knowledge. Own the technical roadmap for Airalo’s data infrastructure (GCP, BigQuery), orchestration (Dagster, Airflow), and ingestion (Fivetran, custom APIs). Drive data-platform architecture decisions, turning ambiguous business problems into scalable, production-grade technical designs. Bridge the data platform with MarTech and third-party ecosystems (PSPs, MNOs, CDPs, attribution platforms), ensuring customer events, campaign data, and partner integrations flow cohesively in both directions. Partner with Software Engineering to embed data quality at the source - implementing data contracts, co-owning schema decisions, and driving the rollout of a data catalogue across the organization. Establish the foundations for real-time data capabilities as the business matures beyond batch processing Design systems that prioritize data quality, privacy, and governance standards across all data initiatives. Transition the team's workflow from reactive problem-solving to structured, agile delivery. Oversee the maintenance and optimization of high-performance data pipelines, implementing CI/CD automation, observability frameworks, and strict data quality gates. Roll up your sleeves when necessary to assist with complex code reviews, Python/Scala development, or unblocking the team on difficult architectural challenges. Act as a strategic partner to the Analytics Engineering Manager and Data Director to build the backend requirements necessary to achieve our company-wide goal of 80% self-serve analytics. 7+ years of professional experience as a Data/Software Engineer, with at least 2+ years of experience directly managing and scaling data engineering teams. You thrive in low-maturity or greenfield data environments. You're comfortable navigating ambiguity and enjoy the process of laying down paved roads and engineering standards where none existed before. Deep, hands-on background with major cloud platforms (GCP preferred) and cloud-native data warehouses (BigQuery preferred, or Snowflake/Redshift). Strong experience with orchestration tools (Airflow, Dagster), ELT pipelines (Fivetran, dbt), and distributed data processing frameworks (Apache Spark, Flink). Hands-on experience using AI tools to accelerate engineering workflows - code generation, code review, pipeline debugging, or documentation Strong coding experience in Python (and/or Scala) and advanced SQL across relational and non-relational databases. Experience implementing CI/CD, Infrastructure as Code, and observability/monitoring for data pipelines. Bachelor's degree in Computer Science, Engineering, Statistics, Information Systems, or a related quantitative field. Experience implementing data contracts, data catalogues (Atlan, Amundsen, DataHub), or federated governance models. Experience with Customer Data Platforms (Segment, mParticle, or similar), MarTech data integration, and real-time event processing. Experience in marketplace, B2C, or high-volume transactional businesses. Previous work in globally distributed data environments (multi-currency, multi-region, multi-language). Experience building or contributing to experimentation platform infrastructure (A/B testing pipelines, feature flag data, experiment analysis frameworks). Exposure to Machine Learning infrastructure - not necessarily building models, but scoping teams, tooling, and pipelines that support ML workloads. If you are interested in this position, please apply via the link. Please note that to be considered for this role, you must reside in and be fully eligible to work in either Romania, Spain, or the UK. Proof of a valid right to work in one of these three countries will be required. By applying, you acknowledge and agree that, in case of successful application, Airalo may request to run background checks as a condition for entering into an agreement with you. Rest assured that these checks will only occur upon your prior consent and at the end of the selection process, and will be strictly limited to what is allowed under the laws that are applicable to you. All data that you share or that we collect in connection with such checks will be processed in accordance with our Privacy Policy, available here: _ We sincerely thank all applicants in advance for submitting their interest in this opportunity. Airalo is an equal-opportunity employer and values diversity, equity & inclusion. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations upon request for individuals with disabilities throughout our job interview process. At Airalo, we use AI-assisted tools as part of our recruitment process. Your application will be reviewed using tools that help our recruiters analyze and organize CV information. These tools support, but do not replace, human judgment; all hiring decisions are made by humans. If you progress to an interview, we may use tools to generate AI-assisted notes - you can opt out of these. For more information on how we handle your data, please see our Privacy Policy: https://www.airalo.com/more-info/privacy-policy.

Fortus Recruitment Group Limited are a recruitment company that specialise in placing people within the repairs & maintenance industry. We are currently working with one of the largest housing associations who are looking for a Glazier/multi trader to carry out work within the occupied social housing properties within the South East London area. The role: Glazier to join the repairs team. The purpose of this role is to undertake UPVC door and window repairs, glazing, basic carpentry and associated tasks on mainly domestic properties located throughout South London. Key responsibilities: Undertake UPVC Repairs, Glazing and Carpentry works. Works to be completed in line with all relevant industry standards, British Standards, and any other applicable industry best practices. Ability to diagnose faults and rectify effectively. Repairs carried out on first visit wherever possible. Where additional works are required, the ability to provide clear information as to work, duration and materials required. Good IT skills, all works issued through Software and Certification to be completed Electronically - Training on the software will be provided. Undertake basic works of other trades relative to work undertaken or, as directed by line manager Comply with statutory and company health and safety regulations and policy Work closely to target timescales Maintain van stock levels This is permanent position and you will be provided: Company van Fuel card 28 days holiday plus bank holidays Pension Sick pay Options for 5% bonus If you are interested in this position please apply or call Jason Almeida from Fortus recruitment. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment is an equal opportunities employer. TPBN1_UKTJ

?Location: Home office based in the UK. Open to UK residents with an existing right to work. We are working with an internationally renowned distributor of speciality chemicals and functional additives. They have an exciting opportunity for an ambitious sales professional to take on the role of Account Manager, growing and developing business within the high temperature, xrnqpay ceramics, electronics and f Please make sure you read the following details carefully before making any applications. Please click on the apply button to read the full job description

After Sales Manager | Mercedes-Benz of Epsom | Up to £80,000 An opportunity has arisen to join us as an Aftersales Manager at our Epsom site. The purpose of the role is to ensure the smooth running of the Service Department on a day to day basis, to maximise sales and profit opportunities and to deliver the brand experience. The role of the Aftersales Manager is to develop aftersales strategy for the site, focusing on capturing all available revenue streams along with the development and utilisation of the Aftersales Team to achieve the business objective. A big part of this role is to ensure that brand standards are met and legal regulations are complied with. Main Duties and Responsibilities Ensure that all areas of responsibility achieve and maximise profit margins within their objectives/annual budget. Lead and motivate the After Sales team taking steps to create a professional and customer focused environment. To continually review the financial situation, examining all accounts, daily and weekly operating controls and dealer composite figures along with franchise/industry KPI's, taking corrective measures and actions as deemed necessary. Monitoring compliance with all statutory regulations and ensuring brand quality and service standards are being met. Performance analysis to identify areas of weakness and appropriate, targeted marketing activity. Using the external analysis undertaken, carry out internal analysis to ensure business is competitive within the market place. Ensure Company HR policies are followed correctly. Ensure that area of responsibility complies with relevant legislation on consumer law, trade descriptions, FSA Regulations for insurance etc. Ensure that steps are taken to provide a safe working processes are followed and provision of H&S legislation is complied with. To be successful in this role, you will have: Previous experience within an Aftersales leadership position, ideally as an Aftersales Manager. Excellent leadership and people management skills. Experience managing KPIs, budgets, and departmental performance. A passion for delivering exceptional customer service. Strong organisational and communication skills. A full UK Driving Licence. The ideal candidate will have previous experience as a Service Manager, in an Aftersales Department. Hours: Monday – Friday: 08:00 – 18:00 Total Hours: 45 hours per week A Company Car will be provided as part of a remuneration package. TPBN1_UKTJ

Branch Manager - Fluid Power, Hydraulics & Pneumatics Outline: A fantastic opportunity to join a leading UK Distributor within the Fluid Power, Hydraulic & Pneumatic industry. Looking for an enthusiastic and professional Branch Manager to lead a strong team. The company: Leading UK distributor for Fluid Power including Hydraulics and Pneumatics Long established UK company Fantastic staff retention and good opportunities for growth, training and development Multi-million UK turnover The package: £45K - £50K Basic Salary Quarterly company bonus Company Car Pension Laptop Mobile Healthcare after 12 months The role: As the Branch Manager you will be running the branch and managing 5 people including a Field Sales Representative, Office Admin person, Stores Supervisor and 3 Store people You will be involved in stock takes, ordering stock, managing the branch and making sure everything is running smoothly The branch is involved in selling Hydraulics 40% and Pneumatics 60% - mainly components such as Valves, Cylinders, Couplings, Tubes, Hoses, Fittings etc… The branch deals with some OEM's & End Users as well as a lot of MRO End Users The branch turned over £900k-£1million last year and they are looking to maintain and grow the turnover The ideal person: Ideally someone with experience of Hydraulics and Pneumatics or at least 1 of the 2 MUST have some fluid power knowledge Experience as a Branch Manager, Assistant Branch Manager, Sales Manager, Internal Sales Manager, Business Development Manager, Field Sales Representative and similar would be considered Hard working, driven, self motivated, good people person, able to hit the ground running If you think the role would be suitable for you, please apply now! CANDIDATES MUST HAVE THE RIGHT TO LIVE AND WORK IN THE UK! TPBN1_UKTJ

We have a fantastic opportunity for an experienced Autocentre Manager to join our friendly team. The ideal applicant will have a minimum of two years' relevant experience as a successful Autocentre Manager with excellent customer service skills, a desire to succeed and the ability to develop and drive a successful team. In return, our Autocentre Managers are offered exceptional earning potential, a good bonus scheme, great training and promotional opportunities and excellent working practices. We are offering a competitive salary along with an unrivaled bonus scheme. On average our branch Managers earn bonus of around £25,000 per year, some achieve £45,000 or more! Current manager bonus structure quotes: Autocentre Manager who has been with the Company for over 16 years: “ It is structured fairly. Definitely achievable for the right person.The key is drive. Its' how you adapt yourself.You get what you put in. ” Autocentre Manager who has been with the Company since 2012: “It is brilliant! Its' a good structure, based on what you put out the door – I earnt more in bonus than flat pay." We would consider applications from exceptional Workshop Controllers or Parts Advisors who have the relevant experience and aspirations to develop their careers. Our Autocentre Managers are our role models who lead and motivate their teams to achieve, and exceed, realistic targets that generates shared benefits for the branch as a whole, and ultimately ensures customer satisfaction throughout. Customer satisfaction is of paramount importance to our business and your ability to communicate effectively with our clientele will contribute to generating new and repeat business which will enhance the overall profitability and success of our (your) branch. Our Autocentre Managers are responsible for: Promoting and maintaining the Company image, acting as a brand ambassador. Delivering outstanding customer service. Maximising volume to ensure profit and financial targets are met Co-ordinating and controlling the work of Autocentre staff, offering assistance and support as required Ensuring the security of stock and monies, being accountable for any losses Maintaining company house-keeping standards. Salary: Negotiable DOE Hours: 48 hours per week (8.30-5.30 Mon to Fri & 8.30-5 Sat) Benefits: ·The Potential for up to 44 days paid leave (including bank holidays) Competitive Salary Outstanding Bonus Structure Career Development Opportunities Training at our IMI approved Training Academies (Strood/Reading) Uniform Company Discount NOW: Pension Scheme Mr Clutch is a national Autocentre network and is recognised as the leading clutch, brake, service, cambelt and MOT provider, with over 40 Autocentres throughout the UK and we look forward to welcoming you to our successful teams! TPBN1_UKTJ

We are currently looking for a driven and motivated Assistant Manager in Jersey on a full-time, permanent basis. With the ability to lead by example and inspire your retail team to achieve maximum sales and deliver exceptional customer service, you will receive a competitive salary of £31,700 plus bonuses and a whole host of fantastic benefits listed below. You will play a pivotal role in the daily operations of the store. With a hands-on, practical, and pragmatic approach to your work, you will have the ability to deliver consistently high store standards in an outstanding customer service environment. Supporting the Store Manager, you will be a resilient and self-motivated retailer, comfortable working on the shop floor in a fast-paced environment, able to adapt and react to change and trading pressure with energy and enthusiasm. Your commercial savvy and ambition to drive sales, exceed targets and protect profit will be complemented by a caring approach, close attention to detail, and excellent planning skills. You will also be a natural team leader, helping the store manager motivate and develop a brilliant store team. Ideally, you will live no further than 45-60 minutes away from your base store and be committed to working flexible shift patterns to support your store's operation as required. Your duties and key responsibilities as our Assistant Manager will include To manage and lead the store team in your Managers absence including times when the Store Manager is on site visits to a designated Concession store. Ensure that all team members aspire to and deliver outstanding customer service, always leading by example. Monitor and maintain excellent store standards, sales performance and presentation of your team. To help manage the performance of your team including the annual review process, company disciplinary, grievance, absence, performance improvement plans and counselling procedures. How we will reward you In return for your hard work and commitment, we will reward you with fantastic benefits. Flexible access to your pay via MyView PayNow Retail Trust benefits including Virtual GP Birthday Leave plus 30 days holiday Annual Bonus scheme Pension salary sacrifice High Street and leisure discounts Cycle to work scheme. Life Cover We're looking for our Assistant Managers to be: A great team leader with experience of supervising or managing a team. Great at communication skills, with confidence in engaging with people at all levels through the business. Competent in interpreting reports and data to react quickly and commercially. Experienced in supervisory or management roles for at least 12 months in a fast-paced retail environment. TPBN1_UKTJ

Installer London – up to £80,000 LONDON Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below. Become a Hillarys Installer – Build Your Own Flexible, Local London Business Looking for a role that lets you work for yourself, set your own hours, and still benefit from the backing of a trusted national brand? Join Hillarys – the UK's leading window furnishings specialist for over 50 years. We're expanding across London , and this is a great opportunity if you're happy to travel into the city while still keeping the freedom and flexibility of running your own schedule. What You'll Do Visit customers in their homes to measure and install our premium blinds and curtains. You'll focus on delivering excellent service, while our Design Consultants handle ordering and payments. No previous experience? No problem. Many of our 1000+ self-employed Installers started with little trade experience. If you do have installation, joinery, carpentry or fitting experience, even better — but our award-winning training gives everyone the skills to succeed. Why This Works for You Flexibility – Set your own hours and manage your diary around your life. No need to find customers – We generate the leads; over 70% of customers go on to buy. Be part of something proven – Installers across the UK enjoy strong earnings and long-term success. On-going support – Training-for-life, local business support and a plan that's built around you. Everything You Need to Get Started For £672 deposit you'll receive: Full installation & product training Complete sales and installation toolkits Measuring equipment, power tools and software Product samples, clothing, and marketing materials A range of investment packages available from £1,995 and can be paid via flexible payment options All you need is a valid UK driving licence and a willingness to travel to customers in and around London and the right to work in the UK. Find Out More – No Commitment Join one of our friendly 45-minute virtual Discovery Sessions . Meet an Advisor and Area Manager, ask questions, and get a real feel for life at Hillarys — all from home. Ready to explore the opportunity? xrnqpay Complete the short online application and book your Discovery Session today.

Ready for a challenge? Then Just Eat Takeaway.com might be the place for you. We're a leading global online delivery platform, and our vision is to empower everyday convenience. Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe. We're looking for a motivated Senior Marketing Executive to support initiatives that grow and retain our courier base across our fast-growing courier network in the UK & Ireland. This generalist role offers the opportunity to work across multiple disciplines, requiring creative thinking and strong analytical skills. You will collaborate with data sources to understand courier behaviours and work closely with key stakeholders to deliver B2B marketing plans within the Partner and Courier Marketing team. Living our behaviours of lead, deliver, and care, you will bring a customer-centric approach to drive positive impact, support business performance, and foster teamwork to help us stay ahead. We offer a hybrid working policy with three days working from the office and the remaining two from home. • Support the delivery and ongoing development of our courier loyalty programme, helping to drive engagement, retention, and value for couriers., • Support marketing initiatives that strengthen our proposition and position us as the first choice for couriers., • Analyse marketing campaign performance using systems such as Tableau and Google Analytics to track results., • Implement, test, and optimise marketing activities to continually raise the bar for our results., • Build and maintain strong working relationships across internal teams and external partners to ensure smooth collaboration., • Produce clear, high-quality marketing materials and campaign documentation to align teams with business goals., • Support the Senior Marketing Manager in shaping and delivering the overall courier marketing strategy., • Work with our copywriter to produce compelling marketing copy for product changes, operational updates, and brand communications., • Own administrative details by raising POs, processing invoices, and tracking overall budget spending., • Experience in marketing with a proven track record of delivering successful insight-led campaigns., • A proactive and entrepreneurial mindset, remaining dedicated and committed to achieving goals., • Excellent communication skills with the ability to build strong relationships with internal and external partners., • Strong project management and multitasking skills to move fast, manage priorities, and own your results., • A creative and analytical mindset focused on using tech and data to raise the bar and drive excellence., • A team player attitude focused on lifting each other up, collaborating respectfully, and celebrating team wins., • The ability to act responsibly while making decisions that directly benefit our courier community., • A commitment to simplifying language and processes to create clarity across the business. Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Being the best at what we do isn't just about delivering on our strategy. It's a competition for something incredibly valuable - our customers' choice. Every time a customer decides where to order, they're picking a side. By truly living our values and embodying our behaviours, we're building a customer-first culture which enables us to stay one step ahead of the competition. No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day. Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET journeys. Are you ready to join the team? #J-18808-Ljbffr

B&Q is recruiting a Trade Business Development Manager to own and grow a portfolio of TradePoint members across multiple sites, including Killingbeck, Thornbury and Bradford. The role focuses on generating demand, building durable trade relationships and delivering sustainable sales and margin growth. You will work as a commercially driven growth owner, aligning with store and B2B teams to create a differentiated trade experience and drive repeat project spend. #J-18808-Ljbffr

A telecommunications company in Kingston upon Hull seeks a Business Development Manager to identify new business opportunities and manage client relationships. The ideal candidate should have a strong track record in sales and excellent communication skills. This full-time on-site role offers a competitive salary and benefits, including additional leave, remote working opportunities, and ongoing professional development. #J-18808-Ljbffr

Up to £65,000 basic salary plus £5,000 car allowance and benefits.As a Regional Operations Manager at Burger King UK, you'll be trusted to lead a region of restaurants, develop high-performing teams and deliver the commercial and operational results that drive our business forward.We'll invest in

Compliance Contract Lead needed to work around Gosport Paying £450 per day ref 5302955 Full time hours on a temporarybasis This is a key role responsible for managing compliance contracts relating to the assessment, monitoring, and management of property safety risks across the housing portfolio. The successful candidate will oversee contracts covering: • Gas Inspections, Testing and Servicing You will ensure statutory compliance obligations are met, contractor performance is effectively managed, and residents and building users remain safe through the delivery of high-quality compliance services. Additional compliance disciplines may be introduced in the future and assigned as required. • Manage and monitor asbestos, gas, and water compliance contracts to ensure 100% compliance., • Chair and lead regular contract review meetings, ensuring key performance indicators (KPIs) are achieved and monitored., • Produce, maintain, and present monthly compliance performance reports., • Monitor contractor performance, drive continuous improvement, and ensure contractual obligations are delivered., • Verify contractor invoices and applications for payment to ensure compliance with contractual agreements and value for money., • Assist with contract specification development, procurement exercises, and tender evaluations., • Investigate and resolve compliance-related issues, liaising with customers, residents, leaseholders, councillors, contractors, and internal stakeholders., • Support the Compliance Manager and provide deputy cover when required., • Maintain accurate records and ensure compliance information is appropriately reported and managed., • Attend operational, strategic, and stakeholder meetings as necessary. Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer. All our roles may be subject to pre-employment checks including references so please beprepared #J-18808-Ljbffr