Trabajos service delivery manager en Reino Unido

Immediate Start – High Earning Potential – Electric Van Provided Aroze Recruitment Limited is actively recruiting Multi-Drop Delivery Drivers in Feltham. This is a fantastic opportunity to secure consistent work, flexible days, and excellent daily earnings. Pay & Earnings Minimum 100 stops per day Typical daily earnings: £115 to £170+ Paid every 4 weeks Steady, ongoing work available Electric Van Provided Fully insured electric van supplied No van rental fee Driver responsible for charging Flexible Work Schedule Minimum 5 days per week Up to 7 days available Weekend work optional Choose your working days Change days with 24 hours notice Job Responsibilities Deliver 100+ parcels per day Load parcels Follow delivery route Provide excellent service Drive safely Requirements Full UK Driving Licence Over 21 years old Reliable and motivated Self-employed Immediate start available Consistent work all year High earning potential Flexible schedule Electric van provided Apply today for immediate Positions

Operations Manager — Produce Network We supply fresh produce to some of London's best restaurants. While most of the city sleeps, our team is at wholesale markets hand-picking produce that lands in restaurant kitchens before breakfast service. It's fast, physical, and relentless — and right now we're a team of 3 doing the work of 10. We need the fourth. This role in one paragraph You'll run the operational engine of a growing wholesale business. Client calls, order coordination, daily reconciliation, bookkeeping, problem-solving, phone ringing — all of it is yours. You're the first person clients speak to and the last person to check that yesterday's numbers add up. If something goes wrong overnight — a wrong delivery, a short order, a supplier issue — you're the one who finds out, fixes it, and makes sure the client knows before they have to chase us. You own the daytime operation the way our Night Operations Manager owns the night. Between the two of you, the business runs 24 hours. What you'll actually do every day You're the client's main contact. Orders come in via WhatsApp, phone, and email. You process them, confirm them, flag anything unusual. When a chef calls at 8:15 AM asking where their herbs are, you already know the answer because you've read the night report and checked the dispatch log. You don't wait for problems to come to you — you call the client before they call you. That's the difference between an assistant and an operator. You coordinate the fix when things go wrong. Produce wholesale is not a clean business. Items get substituted, deliveries run late, a crate arrives damaged. When it happens, you own the resolution: investigate, coordinate with the night team or drivers, arrange the fix (re-delivery, credit note, replacement), close the loop with the client, and log the whole thing. If the same problem shows up three times, you're the person who flags it as a process issue — not just an incident. You reconcile everything, every day. What was ordered vs what was received from suppliers vs what was dispatched vs what was invoiced. Purchase orders matched against supplier invoices. Sales orders matched against customer invoices. Inventory tracked. Shortages flagged before they become emergencies. You produce a daily summary the founder reviews in 5 minutes — clean, accurate, no surprises. If you're the kind of person who finds satisfaction in numbers that balance, this will be your favourite part of the job. You run the books. Day-to-day bookkeeping in QuickBooks or Xero: bank feeds, invoices, bills, categorisation. Debtor chasing — politely on the due date, firmly at 3 days overdue, escalated to the founder at 30 days. Weekly financial summary. Monthly close support. You maintain the product cost data that powers margin tracking — weekly updates, no exceptions. The founder makes pricing and growth decisions based on numbers you produce. They have to be right. You own the phone. The main business line rings and you answer it. Existing clients with questions, prospective clients with enquiries, suppliers with updates. You're professional, you're warm, you handle what you can and route what you can't. For new enquiries, you capture the details, qualify the lead, and hand it to the founder. You support outbound sales — managing the email pipeline, scheduling meetings, preparing documents. When a new account closes, you run the onboarding playbook. Who we're looking for — honestly We're not looking for a CV. We're looking for a specific type of person. You're the person who walks into a room and notices what's broken before anyone tells you. You fix things that aren't your job because leaving them broken bothers you. You write things down because you know you'll forget otherwise. You don't need to be chased — you chase other people. When something goes wrong, your instinct is to understand why, not to find someone to blame. You're comfortable saying "I don't know, but I'll find out" and then actually finding out. You're comfortable making a decision with 80% of the information because waiting for 100% means the client is already unhappy. You're comfortable being wrong sometimes, because you know that the person who never makes a mistake is the person who never does anything. You probably have some experience in operations, admin, or office management — ideally at a small business where you wore multiple hats. Maybe you've worked in food, hospitality, or wholesale. Maybe you haven't, but you've run the back end of something and you know what it feels like when everything depends on you not dropping the ball. Essential: Strong written and spoken English · comfortable with numbers, spreadsheets, and accounting tools · self-directed (you manage yourself, we don't manage you) · able to hold 5 priorities at once without losing any · honest about mistakes · quick to learn new software (Airtable, QuickBooks/Xero, Lemlist) · right to work in the UK. Preferred: Bookkeeping experience or QuickBooks/Xero familiarity · food, hospitality, or wholesale background · complaint handling or fast-paced customer service experience · inventory or stock management exposure. Nice to have: AAT qualification · Airtable or CRM experience · knowledge of the London restaurant scene. Why this job is worth your time Most operations roles are dead ends. This one isn't. Here's why. We're a team of 3, growing fast. The person who takes this role will — within months, not years — understand every part of how a wholesale business works: client management, supply chain, financial control, inventory, sales. That's not because we'll send you on a training course. It's because you'll be doing all of it, every day, from week one. The explicit deal: start at £33k. Hit your 3-month performance review targets and move to £38k. Hit your 12-month targets and move to £45k. These aren't vague promises — they're structured milestones tied to specific outcomes we'll agree together in your first week. The long-term path is Chief Operating Officer. That's not a title we're dangling to attract applicants — it's a gap that actually exists in the business and needs to be filled by someone who's earned it from the inside. The founder wants to focus on growth and strategy. The person who proves they can run the day-to-day operation — and then improve it — becomes the person who runs it permanently. The full picture • Hours: 8 AM – 6 PM, Monday to Friday, • Location: London (on-site, not remote — the work requires being where the operation is), • Salary: £33,000 → £38,000 at 3 months → £45,000 at 12 months, all performance-linked, • Title progression: Operations Manager → Head of Operations → COO, • Team: you'll be the 4th person in a tight, high-trust team, • Culture: direct, honest, fast. We tell each other when things are wrong and we fix them together. No politics, no layers, no waiting for permission

Your Role SUSHISAMBA Covent Garden's front of house management team is looking for an experienced and dynamic Floor Manager to lead the team and deliver uncompromising hospitality, providing our guests with the finest food and beverages, accompanied by courteous and efficient service to guests throughout their dining experience. Service is always at the forefront so it’s essential for you to be exceptionally welcoming, dynamic and very friendly. Our guests choose us for a memorable experience, and you will be part of making each experience that extra special. Your Rewards As a Floor Manager we don’t just give you a job you love, we like to reward you for all your commitment and dedication at work, these benefits include: • Highly competitive salary, • 50% Discount on food and drink for up to 6 people to use in SUSHISAMBA® or Duck & Waffle restaurants, • 28 day’s holiday allowance, • Complimentary breakfast and dinner during shifts, • Employee discounts website, • Cycle to work scheme, • 'Refer-a-friend’ cash incentive scheme, • Employee of the month rewards, • Internal Training and career development, • Pension Scheme – including employer contributions, • Yearly Staff award ceremony and party Your Requirements As a Floor Manager we would love you to have: • Experience of at least 2 years working in a Managerial role at a fine dining fast-paced environment will be tested at trial/interview stage, • Experience supervising daily shift operations from various departments, • Experience supervising large teams, • Excellent English language communication skills are required, • Flexible availability, working any 5 days a week between Monday - Sunday, • Be deeply respectful of diversity and individuality, • Take full ownership in your role, fostering entrepreneurial spirit and celebrate initiative-taking, • Provide opportunities to grow alongside our ever-evolving company, • Ability to maintain and set processes and standards Your Restaurant SUSHISAMBA celebrates the culture and cuisine of Japan, Brazil and Peru. The menus are a mix of new and signature dishes with an emphasis on bold flavours, the finest ingredients and artful presentations. SUSHISAMBA is operated by SUSHISAMBA Group, which oversees locations in Los Angeles, Las Vegas, London, Edinburgh, Milan, Dubai, Abu Dhabi, Doha, Bahrain & Singapore.

Yard Sale Pizza is on the search for a Moped Delivery Driver to join our amazing team. Who are we? Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 15 of our favourite neighbourhoods. Known for our collaborations, we've teamed up with illustrators, musicians, international chefs local eateries- all on the quest for the perfect pie! We've won London's most-loved restaurant in Time Out's 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London's favourite pizza in Time Out's inaugural Clash of the Slices in 2022. We're a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. Our Leytonstone has proved a huge hit with the locals! Serving pizza for dine-in, takeaway and delivery, you can now be sure to get a top-notch pizza pie in E11 E10. We're hiring for safe and respectful drivers to deliver our delicious pizzas hot'n'fresh across multiple sites in London! You must have excellent navigation and customer service skills. We can offer a fun working environment with a fantastic team and provide everything including mopeds, insurance and equipment. You'll get hands-on training from an experienced team and brilliant opportunities to work your way up in the business if you seek progression and want to learn new skills such as management or pizza chef skills. What's on offer: • Paying £12.71 per hour, • Fully insured 110cc Mopeds and weatherproof equipment provided, • Permanent contract - up to 5 shifts per week depending on the needs of the business., • All overtime is paid for, • Opportunities to progress to Senior Driver Position, • Payment every 2 weeks, • Team Tips paid monthly based on how many hours you work, • Other bonus incentives and refer-a-friend scheme, • We'll pay half of CBT renewals (Terms apply), • With our in-house Training programs you can become a manager or a pizza chef! Essential requirements: • Available to work Friday and Saturday evenings (shifts finish up to 11.30pm), • 18 years and over, • Excellent navigation, customer service skills, • Great time management Other perks include: • Free pizza on every shift, • Staff parties throughout the year, • Uniform and other merchandise to celebrate your milestones working with us, • CBT Scheme where we pay for 50% of renewals (terms and conditions apply), • Hospitality Action's Employee Assistance Programme (EAP) offers free independent, expert, support and advice 24/7 to all YSP staff. If this sounds good, then we can't wait to hear from you! Pizza \& Love, YSP

Vibrancy: the state of being full of and Our Assistant Managers are pro-active, detailed, operational leaders for their teams. They bring imagination, joy and a boundless passion for incredible people, outstanding hospitality and revenue driving through innovative ideas and continuous development of their teams. BENEFITS + BEST BITS Transparent and fair TRONC payments Pergo development programme Up to 10% Bonus based off of performance and KPI's set and agreed with your General Manager Vitality Package: Dental, Optical and Health insurance. Gym membership discounts + other rewards Self Space: Free Therapy available through Self Space. Accessible to anyone who works for Incipio Referral Bonus: refer a friend and once they have passed their probation you receive a bonus 60% of our management teams are people we have progressed internally Career development + opportunity to grow and expand in this role as the business expands Company awards to celebrate team and regular events Incentive Trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France)· Paid sick leave Compassionate Leave Enhanced Maternity, Paternity and Adoption leave Length in service; earn additional holiday after 2 years continuous service Incipio FC + Seasonal Socials 50% discount for food and drink in all of our venues WHAT YOU'LL BE GETTING UP TO Bridging the gap between the team and senior management, using clear, effective and simple communication Using imaginative revenue driving ideas to drive the business forward You lead joyous and independent shifts and ensure high service standards are kept to, including actively coaching your team in their development. You ensure the venue runs efficiently by leading from the front, being approachable and driving outstanding hospitality at every opportunity. Creative cocktail ideas and champion menu development from your team You ensure our guests are shown the best possible experience and are looked after safely when in our venues and leaving. You motivate your team by providing excellent support and training ensuring your team are happy, engaged and full of joy. You drive both sales and the business performance by using financial data and planning effectively. Be obsessed with learning, pushing for your own development and career progression Having fun, laughing a lot and bringing the good vibes WHAT WE'RE LOOKING FOR Someone who has a passion for individual hospitality experiences People focused, delivering structured inductions to new team members and encourage development A problem solver who enjoys collating feedback and ideas from others and implementing that into a single focus You have a discipline for implementing exceptional standards You are calm in high pressure environments You have a big heart and want to impart your knowledge onto your team Incipio \& Inclusivity We're all about celebrating individuality inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

Yard Sale Pizza is looking for a talented, committed Supervisor who is ready for a new challenge and would love to progress their career with us! We're on the search for a supervisor who is a natural team leader, enjoys a fast-paced environment and loves hospitality and pizza as much as we do! Who are we? Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 15 of our favourite neighbourhoods. Known for our collaborations, we've teamed up with illustrators, musicians, international chefs local eateries- all on the quest for the perfect pie! We've won London's most-loved restaurant in Time Out's 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London's favourite pizza in Time Out's inaugural Clash of the Slices in 2022. We're a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. Our 5th store -- within touching distance of Shoreditch. As well as our usual casual dine-in and takeaway vibes, we will be serving the local area with our dedicated delivery service, and another exclusive for this site sees us opening a basement bar for a more secluded dining experience, perfect for a date or to rent our the whole area for parties! What we are looking for... • Someone who is motivated, adaptable and organised with exceptional interpersonal skills., • 1 years' relevant hospitality experience - busy/independent restaurants or takeaway., • Someone who has previous experience key holding and cashing up., • Ideally an individual who has experience working with deliveries and dealing with phone orders., • Someone who has Level 2 Food Hygiene and Safety or knowledge of this is highly advantageous. What's on offer... • Flexible hours, inclusive of weekends., • Team tips paid monthly., • Amazing career progression - could you be our next Assistant Manager?, • Christmas Annual Closure for 4 days., • Free pizza on shift and brilliant discounts to enjoy with your family and friends!, • Fun staff parties throughout the year., • Cool uniform and other merchandise to celebrate your milestones working with us!, • Hospitality Action's Employee Assistance Programme (EAP) offers free independent, expert, support and advice 24/7 to all YSP staff. If this sounds good, then we can't wait to hear from you! Pizza \& Love, YSP

Assistant Manager – Grandio Groupe 📍 Kensington High Street 🗓️ Starting June Want to be part of an opening team where your energy actually shapes the culture? Grandio Groupe is launching a brand-new venue on Kensington High Street this June, and we’re looking for an Assistant Manager to join us from day one. This is your chance to step into a role where you’re not just managing shifts – you’re helping build something people will talk about. 🚀 The Role As Assistant Manager, you’ll be right in the action – leading shifts, supporting the management team, and helping create a buzzing, high-energy atmosphere every single day. You’ll: • Lead shifts with confidence, pace, and personality, • Deliver standout guest experiences from open to close, • Support training and development of the team, • Keep standards high across service, cleanliness, and operations, • Jump in wherever needed – bar, floor, or behind the scenes, • Work closely with the Deputy GM and GM to keep everything running smoothly 🌟 What We’re Looking For • Experience in a supervisory or management role in hospitality, • A hands-on, lead-from-the-front attitude, • Someone who brings great energy and sets the tone on shift, • Strong communication and team-building skills, • A cool head under pressure and a sharp eye for detail, • A genuine passion for people, service, and great vibes 🍸 What You’ll Get • The chance to be part of an exciting new opening, • Real progression opportunities within a growing group, • A fun, supportive, and ambitious team environment, • Competitive salary + bonus potential, • The opportunity to grow your career with a brand on the rise 🎯 Why Grandio Groupe? We’re all about creating spaces people love – powered by great teams who love what they do. This is your opportunity to get in early, grow fast, and be part of something special. Apply now and help us make opening day unforgettable.

Yard Sale Pizza is on the search for a Deputy General Manager to join our amazing team. In return you will receive a competitive base salary up to £34,000 per annum plus a generous bonus and excellent benefits! £31,000 - £34,000 OTE - £37,000 Who are we? Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 15 of our favourite neighbourhoods. Known for our collaborations, we've teamed up with illustrators, musicians, international chefs local eateries- all on the quest for the perfect pie! We've won London's most-loved restaurant in Time Out's 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London's favourite pizza in Time Out's inaugural Clash of the Slices in 2022. We're a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. Our 5th store -- within touching distance of Shoreditch. As well as our usual casual dine-in and takeaway vibes, we will be serving the local area with our dedicated delivery service, and another exclusive for this site sees us opening a basement bar for a more secluded dining experience, perfect for a date or to rent our the whole area for parties! What will I be doing? • Supporting the General Manager in all aspects of running the shop during peak, busy shifts. • Running your own shifts in the General Managers absence., • Keeping the team motivated and bringing great energy to each and every shift!, • Managing customer expectations, always going above and beyond., • Assisting with weekly reports, shop orders and team appraisals and development. What are we looking for? • Someone who has at least one years' experience as a Deputy Manager, ideally within a fast-paced, casual dining setting., • Someone who has great knowledge of both food hygiene and health and safety procedures., • An enthusiastic team leader and motivator who is a real people person with exceptional interpersonal skills., • It would be advantageous if you have previously worked within a takeaway setting., • An ambitious individual who would love to progress to a General Manager in the near future! What's on offer: • Monthly bonus which is based on KPIs (after probation is passed), • 40-hour contract, we love to promote a great work-life balance!, • 28 days holiday., • Christmas Closure., • Loads of room for progression!, • Uniform and other merchandise to celebrate your milestones working with us., • Free pizza on shift and brilliant discounts for family and friends across all sites!, • Staff parties throughout the year., • Cycle to work scheme., • Tech scheme., • Hospitality Action's Employee Assistance Programme (EAP) offers free independent, expert, support and advice 24/7 to all YSP staff. If this sounds good, then we can't wait to hear from you! Pizza \& Love, YSP

Deputy General Manager – Grandio Groupe 📍 Kensington High Street 🗓️ Starting June Ready to be part of something from the ground up? Grandio Groupe is opening a brand-new venue on Kensington High Street this June – and we’re looking for a Deputy General Manager to help bring it to life. This isn’t just another job. It’s a chance to shape a venue, build a team, and set the tone from day one. 🚀 The Role As Deputy General Manager, you’ll be the right hand to the GM and a driving force behind the entire operation. From leading service on the floor to building a high-performing team, you’ll be at the heart of everything we do. You’ll: • Support the launch and daily running of a brand-new venue, • Lead from the front during service – energetic, visible, and hands-on, • Train, inspire, and develop a strong team culture, • Take ownership of shifts, standards, and guest experience, • Support with stock, rotas, and financial performance, • Step up and run the show when needed 🌟 What We’re Looking For We want personality, presence, and passion. • Experience as a Deputy GM or strong Assistant Manager ready to step up, • A natural leader who brings energy and positivity to every shift, • Someone who thrives in fast-paced, high-volume environments, • Strong organisational skills and attention to detail, • A genuine love for hospitality and creating unforgettable guest experiences 🍸 What You’ll Get • The opportunity to open and shape a brand-new venue, • Real progression within a growing hospitality group, • A supportive, ambitious leadership team, • Competitive salary + bonus potential, • The chance to make your mark from day one 🎯 Why Grandio Groupe? We’re building something exciting – a collection of standout venues driven by great people, bold ideas, and unforgettable experiences. If you want to be part of the journey from the very beginning, we want to hear from you. Apply now and be part of the opening story.

We are looking for an ambitious, driven, and proactive Operations Manager to oversee our pizza restaurants in Balham, Battersea, potentially one more next year. ​As the OM, you are the guardian of the Tony’s Culture. You will ensure that every single customer receives "amazing service for each person" while maintaining the rigorous Operational Excellence required to scale. ​The Role ​You will oversee the daily operations, financial health, and team culture across three high-volume locations. This role bridges the gap between the shop floor and the UK Leadership Team and Tony’s HQ. • ​Operational Excellence: You don't just follow SOPs; you master them. You will ensure systems and processes are followed to the letter to guarantee consistency across all sites., • ​Financial Literacy: You will own the P&L for your cluster. From labor costs to COGS, you understand the numbers and how to move them., • ​Scaling for Growth: With plans to scale to even more locations next year, you will be pivotal in preparing the infrastructure and talent pipeline for our 2027 expansion., • ​Culture & Service: You are the face of Tony’s. You lead by example, ensuring the energy is high and the service is "New York legendary." ​Requirements • ​Proactive Leadership: You don't wait for problems to happen; you solve them before they arise., • ​Systems Oriented: A deep understanding of how SOPs and structured processes drive a successful franchise., • ​HQ Reporting: Strong communication skills to report performance and strategy back to the UK team and Global HQ., • ​Experience: Proven track record in multi-site management within the F&B or hospitality sector., • ​The "Tony’s" Spirit: You are high-energy, detail-oriented, and obsessed with the perfect slice. ​The Package • ​Competitive Salary: Competitive base salary reflecting the multi-site responsibility., • ​Performance Bonus: KPI-driven bonuses based on cluster profitability and service standards., • ​Share Options: We believe in partnership. Share options are available for the right candidate who demonstrates long-term commitment and drives our London growth., • ​Growth Path: Direct line to regional leadership as we continue our UK and global expansion., • ​How to Apply, • ​If you are ready to lead the Authentic New York pizza revolution in London, we want to hear from you.

Mour is an exciting new opening (end May 2026) in Marylebone, offering a refined Mediterranean dining experience focused on seasonal ingredients, elegant simplicity, and warm, attentive service. It is a 60-cover restaurant, including 20-cover courtyard. We are looking for a passionate and driven experienced manager to join our team and play a key role from the very beginning. This is a unique opportunity for someone who wants to shape a new opening and build a strong team culture. Key responsibilities: • Support the General Manager in overseeing all daily operations, • Lead service with confidence, precision, and attention to detail, • Help establish and maintain high service standards from launch, • Train, develop, and inspire the front-of-house team, • Manage rotas, labour costs, and stock control, • Work closely with the kitchen to ensure smooth service flow, • Drive performance and contribute to building the business What we’re looking for: • Proven experience in a premium or Mediterranean-led restaurant, • Strong floor presence and leadership skills, • Passion for seasonal food and wine culture, • Excellent attention to detail and guest care, • Solid understanding of P&L and cost control, • A proactive mindset and enthusiasm for a new opening environment What we offer: • Salary: £40,000 per year + bonus & incentives scheme, • 45 hours contract, • 28 days holiday, • Opportunity to be part of a new opening and shape the project, • A professional and supportive working environment If you are passionate about hospitality and want to be part of something from day one, we would love to hear from you. 👉 Apply now to join Mour.

We are looking for a dedicated and experienced Assistant Restaurant Manager to join our restaurant Santo Mare at Marylebone. The ideal candidate will have a passion for the hospitality industry and a strong desire to provide exceptional customer service. As an Assistant Restaurant Manager, you will be responsible for supporting the Restaurant Manager in overseeing the daily operations of the restaurant, ensuring that all staff are performing their duties efficiently and effectively. You will also be responsible for maintaining high standards of food quality, service, and cleanliness. In this role, you will assist in managing staff schedules, training new employees, and handling customer complaints and feedback. Your responsibilities included • Assist the Restaurant Manager in daily operations., • Supervise and manage restaurant staff., • Ensure high standards of food quality and service., • Handle customer complaints and feedback., • Manage staff schedules and shifts., • Train and onboard new employees., • Monitor inventory levels and order supplies., • Ensure compliance with health and safety regulations., • Maintain cleanliness and organization of the restaurant., • Ensure proper cash handling and financial reporting., • Address and resolve any operational issues., • Support the Restaurant Manager in achieving business goals., • Maintain a positive and professional work environment. Requirements • Proven experience as an Assistant Restaurant Manager or similar role., • Strong leadership and management skills., • Excellent communication and interpersonal skills., • Ability to work in a fast-paced environment., • Knowledge of food safety and sanitation regulations., • Customer service-oriented with a positive attitude., • Ability to handle stressful situations calmly and effectively If you are a motivated and enthusiastic individual with a strong background in restaurant management, we would love to hear from you.

At Dome we are proud to be pushing out some of the best street food in London on the Southbank, and at major London and UK Wide Music Festivals. We are: Truffle Burger, Frank's Hot Dogs, Lucky's Hot Chicken, Meraki Greek Wraps, Okko Katsu, Papa Tacco's, and much more. We also work with some much loved street food brands from around the world, who we host at our guest residency series on the Southbank. We have many other projects and events around London alongside our two cult favourite Truffle Burger restaurants in Soho and Marylebone. We're looking for Supervisors to join us at UK Wide Festivals and our Southbank project. Join one of 6 brands or help us host international guest brands. Our Supervisors support the Unit Manager with the day to day running of the unit, making sure menu items look great and taste great, our team are happy and safe and deliver great customer service. Our menus are small, simple and super indulgent. You: • Calm and capable under pressure --- long queues don't faze you., • Quality obsessed --- you keep standards high on the plate and on the floor., • A natural leader --- you support, coach, and get stuck in alongside your team., • Compliance savvy --- you know your way around hygiene, stock rotation, and waste control., • Experienced in quick-service, food retail, restaurants, or festivals., • Looking for growth and a career in street food operations or events., • Love good food, good music, and summery festival vibes., • Available full-time or flexible hours., • Available from Mid-May to September The season will run from mid-May to mid-September, with ideally full-time availability. Availability to work Thursday, Friday, Saturday and Sunday's fairly consistently throughout the Summer is a must! We will keep going through the Autumn and Winter Seasons, with plenty of permanent availability for those who smash the Summer! More good stuff! • Access to incredible festivals and events with opportunities to see some headliners whilst not on shift!, • Fun, friendly, casual and seriously experienced team, • Rota's given way in advance for you to plan your time off throughout the season's, • Really good quality and style uniform provided, • Generous paid breaks, • Free food and drink on shift, • Award Winning Employee Assistance Program to support your health and wellbeing, • Bonus scheme for all team members - whatever your level Truffle Burger was founded in 2018. What began as a simple burger, trading from a van around London, grew into a cult favourite. The business has expanded from pop-ups, festivals, international collaborations and restaurants into a recognised brand with an ever increasing following to become DOME; a diverse portfolio and offering. As we continue to grow our teams, projects, ideas and national and international presence, we stay true to what made Truffle Burger special from day one.

Location: Hackney, East London (E9), E8 Salary: From £50,000 to £50,000 per annum £50k per year + bonus An independent East London pub with a strong food focus is seeking an experienced and driven General Manager to lead the business. This is a hands-on, guest-focused role within a site that balances dining and drinks equally, making it ideal for a manager who can move confidently between the bar, the floor and the pass. We’re looking for a leader who can take full ownership of the operation, working closely with the owner while having the autonomy to shape standards, drive revenue and develop the team. This is a rare opportunity to run a respected neighbourhood pub with genuine independence and creative input. General Manger Benefits: • £50,000 salary + performance-based bonus, • Full responsibility for running an established, well-loved East London pub, • A balanced food-led and wet-led business requiring a versatile, hands-on approach, • Direct collaboration with the owner, with freedom to influence menus, service style and events, • Rotas designed with work-life balance in mind, • A lively, supportive and enjoyable working environment, • Generous staff discount General Manager Requirements: • Proven management experience within a pub, bar or restaurant environment, • Strong understanding of restaurant-style service and dining room standards, • Confident with wine, cocktails and bar operations, • A practical, adaptable leader who can oversee both FOH and BOH operations, • Ability to motivate, train and develop a team, • Commercial awareness, including stock control, labour management and driving revenue, • Someone who thrives in an independent setting and enjoys taking ownership

Drawing inspiration from mid-century Italian elegance, Harry's beckons you to experience its warm ambience, where rustic charm seamlessly blends with culinary excellence amid rich, dark wood accents and the heartfelt spirit of traditional Italian hospitality. Our establishments are sanctuaries of Italian culture, creating an inviting atmosphere that transports guests to the very heart of Italy. We’re searching for a dynamic Restaurant Supervisor to join our team and become part of something special. Benefits & Rewards: • Competitive Industry pay (Hourly + Tronc), • A Management Career Development Program, which includes online and practical assessments., • Extra holiday allowance for length of service, up to 5 extra days after 5 years., • 50% staff discount for you and up to 3 friends when you dine in our restaurants., • Celebrate career anniversaries with a gift voucher to dine in our restaurants., • You can take your Birthday as a day off - Guaranteed!, • Refer and Friend Bonus, • Access to discounts on 100s of retailers, health, entertainment, travel & more, • Guaranteed 20 hours minimum contract Key elements of your role as Restaurant Supervisor will involve supporting the seamless running of the restaurant by providing a highly efficient and effective service, ensuring standards are maintained and guest needs are anticipated. To establish and maintain good working relationships amongst the restaurant team and with the kitchen brigade. To carry out training and development needs within the department and to take appropriate action. Reporting to the Restaurant Manager. About you: You have at least 1+ years’ experience in this role and are solution-driven, working well under pressure. You pride yourself on your professional approach to service excellence and you are a real team player. The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.

eneral Manager – Emerald Hospitality Group (Central London) Emerald Hospitality Group is a collection of vibrant, design-led restaurants across London, delivering high-quality dining experiences with strong commercial performance. We are currently seeking a passionate and driven General Manager to lead one of our flagship venues. This is a key leadership role for a hands-on operator who thrives in a fast-paced environment and is committed to delivering excellence across guest experience, team development, and financial performance. What we offer £50,000 per year Weekly sales incentives Paid holiday allowance, with your birthday guaranteed off Staff meals on duty Ongoing training and career development across the group The opportunity to grow within an ambitious and expanding hospitality business The role Lead day-to-day operations of a high-volume, quality-driven restaurant Drive sales, profitability, and cost control across all areas of the business Build, develop, and inspire a strong front-of-house team Maintain exceptional service standards and guest experience Ensure full compliance with health & safety and operational procedures Work closely with senior leadership on performance and strategy What we’re looking for Proven experience as a General Manager or strong Deputy ready to step up A hands-on leader who leads from the front Strong understanding of P&L, labour control, and KPI management Passion for hospitality, food, and creating memorable guest experiences Resilient, energetic, and commercially driven Apply today to become part of Emerald Hospitality Group and take the next step in your leadership journey.

As a Restaurant Supervisor at Crudo, you play a pivotal role in overseeing the day-to-day operations of the restaurant, ensuring exceptional service and a seamless dining experience for our guests. You will lead and motivate the wait staff, manage service execution, and maintain the highest standards of quality and efficiency. Responsibilities: • Service Leadership: Oversee service execution, ensuring timely order delivery, accurate food and beverage presentation, and efficient table turnover., • Staff Management: Supervise and train wait staff, providing guidance and feedback to improve performance., • Quality Control: Monitor food and beverage quality, presentation, and temperature. Address any issues promptly and efficiently., • Customer Experience: Handle customer inquiries and complaints professionally and effectively. Resolve issues and ensure guest satisfaction., • Shift Management: Coordinate shift activities, assign tasks, and ensure adequate staffing levels., • Stock Management: Monitor inventory levels and place orders to ensure adequate supplies., • Operational Efficiency: Optimize workflow and identify opportunities for improvement., • Problem-Solving: Identify and resolve operational challenges, ensuring a smooth service flow., • Communication: Maintain effective communication with the kitchen staff, management, and other team members. ABOUT YOU: • Proven experience in a restaurant supervisor role, • Strong leadership and team management skills, • Excellent communication and interpersonal abilities, • Friendly and approachable, • Positive mindset with a problem-solving attitude, • Ability to thrive under pressure and maintain composure, • Genuine passion for delivering an outstanding guest experience WHAT WE OFFER: • Competitive hourly wage + service charge + tips, • Flexible work schedules, • 50% staff discount at all our associated venues, • 20% friends and family discount at all our associated venues ABOUT US: We are a small restaurant group operating from three venues in London. We specialise in Latin American food mostly seafood based! People love us for fresh ceviche and delicious Pisco Sours! Our restaurant is committed to being an equal opportunity employer, welcoming everyone in the community. We celebrate diversity, take pride in our offerings, our work, and being ourselves. If you're excited to join our amazing team, we want to hear from you! More Details: Hourly Rate: £13-15 Service Charge Estimate per hour: £4-6 Total Hourly Rate inc SC: £17-21 Schedule: Full-Time 35-38 hours per week Tuesday - Thursday: 4 pm - 11 pm Friday - Saturday: 12:30 pm - 11 pm Sunday - Monday: Off

🇮🇹 Cerchiamo te, se… …la ristorazione italiana per te non è solo un mestiere, ma una vera vocazione. In questo ristorante autentico italiano, la qualità non si improvvisa – si costruisce ogni giorno, insieme. That’s why we’re now looking for an Assistant Manager who combines passion, leadership, and a deep respect for hospitality. Someone who doesn't wait for orders, but takes initiative to improve things and support the team with solutions and presence. ✨ Your role You’ll be the right hand of the restaurant manager, helping to coordinate service, maintain high standards, and set the tone for teamwork and professionalism. We want someone who feels proud of offering guests an outstanding Italian experience, and who’s ready to inspire others by example. 🍷 Authenticity starts here Every new team member begins with a free wine and food tasting to understand our menu and values. We serve true Italian cuisine, and we expect deep product knowledge — from ingredients to allergen awareness. 🌱 Our Work Culture ✅ High standards, human leadership ✅ Monthly performance-based bonuses (attitude, professionalism, enthusiasm) ✅ Positive, respectful environment ✅ Win-win mentality: a happy team delivers the best service ✅ No early mornings or late-night shifts (we open approx. 11:00–22:00) ✅ Very low turnover – we invest in people who grow with us

Salary -- Discussed at venue. Holiday -- 28 days holiday, enhanced after 5 years of service. But there's more... • Free meals on duty., • Uniform offered and dry cleaned., • Food and beverage discounts., • Christmas gifts and employee parties., • Introduce a friend scheme., • Cycle 2 work scheme., • UK attraction discounts @ Merlin Entertainments., • Taste card., • Life assurance scheme., • Wage stream., • Employee assistance programme., • Arora star employee recognition., • Long service recognition award. About us... Novotel London West is the perfect base for Business and leisure. With 630 spacious ensuite rooms plus a selection of restaurants and bars showcasing fresh international flavours. Our hotel has state of the art gym facilities and 40 flexible conference and meeting rooms. A bit about what you will do... Reception Supervisors in our team lead by example and support and enable our receptionist to provide our guests with excellent service throughout their stay. • Ensure all guest queries and complaints are dealt promptly with in a satisfactory manner, • Ensure a thorough and proactive administration of the groups invoicing, • To work, closely with the Reception Manager and The Duty Manager to ensure that any recurring issues and problems faced by the guest are recording in the DM Report., • Be fully conversant with all room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties, • Help DM with additional tasks such as Cosmos PMs/Letters for Delay Flights/Credit Limit/Room Rec when needed, • Ensure a commercial attitude is adopted at all times and maintain an awareness of all Sales opportunities within the hotel to maximise room sales and revenue for the Hotel, • To establish a good working relationship with all the guests and colleagues, creating a team that works well together and with other departments., • Providing a high-quality service comes naturally to you., • Strong organizational skills and attention to detail., • Very good at multi-tasking and remaining calm under pressure., • Excellent communication skills with a high standard of written and spoken English., • A smart and professional appearance., • You value being part of a team and supporting your colleagues., • Most of all, you will have an approachable, positive, and proactive manner., • 4-star hotel experience in a similar role is a real advantage.

The Role As Duty Manager, you will be responsible for the smooth running of the bar during your shift, ensuring high standards, happy customers, and full compliance with licensing laws. You will act as the responsible person on duty, using your Personal Licence to oversee alcohol sales and support the wider management team. ⸻ Key Responsibilities • Lead and supervise the team during service, • Ensure excellent customer service at all times, • Open and close the venue, including cash handling, • Support staff on the bar and floor during busy periods, • Handle customer complaints and resolve issues professionally, • Ensure compliance with licensing laws and Challenge 25, • Maintain a safe and clean working environment, • Monitor stock levels and minimise wastage ⸻ Requirements • Valid Personal Licence (UK) – essential, • Previous experience as a supervisor or duty manager in a bar/pub, • Strong leadership and communication skills, • Ability to stay calm under pressure in a fast-paced environment, • Good knowledge of licensing laws and responsible alcohol service, • Flexible availability, including late nights and weekends ⸻ What We Offer • Competitive pay + tips, • Staff discounts, • Training and development opportunities, • Friendly and supportive team environment, • Opportunity to progress within the business

Salary - £ 13 p/h But there's more... • Free meals on duty., • Uniform offered and dry cleaned., • Wage stream. About us... Nestled on the Greenwich Peninsula, attached to the O2, InterContinental London - The O2 embraces a captivating backdrop of the River Thames and Canary Wharf. Our five-star hotel includes 493 bedrooms, a diverse dining selection, spa facilities, state-of-the-art conference and meeting rooms, including the UK's largest pillar-free ballroom. A bit about what you will do... Our Team Leader will provide direction, instructions and guidance to the Meeting Events Team whilst ensuring they maintain a high standard of discipline, staff morale and report any grievances or complaints to the ME Services Manager and in their absence the Assistant ME Operations Manager. • Supports the team and manager on duty, • To anticipate guest dissatisfaction and take appropriate action to avoid guest complaints., • Develop a strategy the team will use to reach its goal, • Provides encouragement to team members, • Answers team member questions, helps with team member problems, and oversees team member work for quality and guideline compliance, • Communicates deadlines to team members, • Generates and shares team performance, mission-related objectives, and deadlines More about you... • Providing high quality service and attention to detail come naturally to you., • Excellent communication skills., • Strong supervisorial and organisational skills., • Very good at multi-tasking and remaining calm under pressure., • Feeling comfortable in a fast-paced, busy environment., • You value being part of a team and supporting your colleagues., • A smart and professional appearance., • Most of all, you will have an approachable, positive, and proactive manner.

We are seeking a capable Supervisor to manage the bar and floor operations in our small cafe. The ideal candidate will have strong coffee-making skills, including barista training, excellent customer service abilities, and a good understanding of food service. This role involves day-time shifts and requires someone who can confidently run service independently.

We are looking for exceptional Supervisor/Floor Manager to join our family! The Role of a Supervisor/Floor Manager is simple… to create unforgettable customer experiences for our valued customers! Responsibilities: Overview team and ensure the team prepare food and pizzas and drinks according to customer specifications. Communicate with customers and build exceptional experiences for them. Managing a team / supervisory experience Ensure adherence to Health and Safety and other operational requirements. We are looking for a team player who is: Experienced manager of people/busy restaurants Able to provide an exceptional customer experience through amazing food Enthusiastic with a ‘can do’ attitude Able to work well under pressure Smartly presented and professional in approach Positive with a can-do attitude Respectful to co-workers and customers Self-motivated to learn Punctual A good planner and organiser Great at communication Able to problem solve and has sound judgement Cinquecento Employee Benefits: Cinquecento 25% family dining discount Free pizza/meals for each full shift worked Paycare health wellbeing services - including My Pocket GP, Paycare Counselling and Helpline, Paycare Perks and Online Claiming Wage Stream financial wellbeing services - including Pay and Spend tracking, Flexible Pay, Automated Building and Financial Coaching Performance related bonuses (non-contractual) Tronc/Gratuities Pension scheme (subject to eligibility) Full training and certification on health and safety, food courses and wines Opportunity to learn about traditional Italian cuisine Career Development Full uniform provided Lockers provided

Inspired by the grand cafés of Mittel Europe, The Delaunay is an all-day café restaurant located near Covent Garden. Why work with us as an Assistant General Manager: • Access personalised training, mentorship programmes, clear career paths and genuine opportunities for personal development., • Highly attractive bonuses in our Refer a Friend scheme, as well as other reward and incentive programmes., • Discounts on gym memberships, retail and travel., • Industry supplier trips as well as access to masterclasses and workshops., • Enhanced Maternity and Paternity., • Enjoy discounted rates at any of our restaurants as well as Minor Hotels globally., • An additional day's holiday every year, for your first five years., • Access to Mental Health counselling, plus legal and financial advice via our employee assistance programme., • Managing the restaurant operation in the absence of the General Manager., • Establish and nurture exceptional connections with our valued guests, ensuring a consistently positive and memorable experience., • Always maintain the highest standards of service excellence., • Train, develop and supervise the restaurant team, fostering a positive and collaborative working environment., • Effectively handle guest queries, complaints and feedback in a timely fashion., • An integral part of the management team, undertaking designated responsibilities with efficiency and dedication., • Support with recruitment, induction, and performance appraisals of new employees., • Assist with the management of optimal stock levels to meet the dynamic needs of the business., • Experience at Assistant General Manager level within a similar hospitality business., • Strong leadership and team development skills., • Excellent interpersonal abilities and able to communicate effectively with all departments in the spirit of the company values., • Able to cultivate genuine connections with both our guests and team members., • An excellent product knowledge, and the desire to exceed our guests' expectations., • A solid financial acumen, with a focus on cost control and proficient payroll management.

G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as an Assistant Manager in the Specialty Coffee Industry. As an Assistant Manager, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: • Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues., • Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment., • Implement operational strategies to achieve sales targets, maximize profitability, and drive business growth., • Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability., • Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: • Previous experience in the specialty coffee industry or a similar management role., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with a track record of effectively managing and developing a team., • Exceptional customer service skills with a friendly and approachable attitude., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under the pressure., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.

About the role. We are looking for an experienced restaurant supervisor to join the SMOKESTAK team. The ideal candidate will have a natural warmth for people and feed off the adrenalin of a busy service. Working alongside a well-established management team, you’ll support the front of house team in ensuring we are delivering that same passion to all our guests through support and training. You’ll be a role model for all staff and spearheading what it means to run a dynamic London restaurant. You’ll be a critical thinker who is always questioning if we’re doing things the best way possible and constantly looking for ways to drive the business forward. Responsibilities. • Collaborate with the management team for seamless operations, especially during service., • Take care of the opening of the restaurant, allocate staff to their section and brief the team before service., • Take care of the closing of the restaurant, send end-of-day reports to the senior team, do the cash-up., • Provide training to the new team members and help covering sections when needed, • Have the ability to deliver high standards consistently., • Ensure that the team follow company policies, as well as health & safety regulations., • Be a bastion of our brand and lead by example., • Deliver excellent guest experience and be able to deal with complaints if needed Requirements. • Previous experience in a similar environment., • A love for hospitality, food, wine and drink., • Basic grasp of Microsoft 360 and SharePoint., • Familiarity with software systems including Lightspeed, SevenRooms, Workforce desirable but not essential. We offer. • £1,000 every annual employment anniversary., • Monthly bonuses for top performers., • 50% staff discount on meals at each of our restaurants., • Cycle-to-work scheme., • Cost price wine through our suppliers., • International trips for top performers., • In-house training dedicated to your personal development., • Staff trip programme to meet farms, fish markets and vineyards., • We offer qualifications, including, WSET, health and safety, food training., • Company donations to charities our staff feel are close to home., • Whole team staff parties., • Wholesome staff meals, end of service drinks.

Assistant Manager – Founder led business - Monday-Friday role. £33,000-£35,000pa 45 hours per week Lazy Geppetto is a fast paced, high volume counter service site and we have a rare opportunity for a site manager to join us to drive this business forward to the next level. Do you bring charisma, energy and a true people focus to your role? If so, we have the perfect opportunity for you! We are looking for a natural leader, who can look after both customers and staff. About Us: Drawing inspiration from the hills of Turin to the coast of Naples, Lazy Geppetto is a fun homage to classic, homemade Italian cooking and a celebration of the big, boisterous family feasts from our chef’s childhoods. We believe fresh food tastes best and we don’t compromise on that. The Role: As our site Manager, you’ll be the heart and soul of our operation, working alongside the founder directly this is a perfect opportunity for a skilled Manager who will be looking to step up over the coming months. You will be accountable for all day-to-day activities, inspire your team to deliver outstanding service and efficiency, and ensure every customer leaves with a smile. From managing staff to maintaining quality standards, you’ll play a key role developing this brand. Key Responsibilities: -⁠ ⁠Lead and motivate a diverse team to deliver exceptional service. -⁠ ⁠Manage all daily operations, including staff scheduling, inventory, and quality control. -⁠ ⁠Ensure adherence to health and safety regulations. -⁠ ⁠Guided recruitment, training and development of all team members to reach their full potential. -⁠ ⁠Monitor financial performance, including sales, costs, and budgets. -⁠ ⁠Bring energy and positivity to each shift. What We’re Looking For: -⁠ ⁠Management experience within counter service / QSR sites. -⁠ ⁠Strong leadership skills with the ability to inspire, motivate and manage your team. -⁠ ⁠Excellent organisational and communication skills. -⁠ ⁠A lead from the front mentality with a desire to roll your sleeves up and get involved. -⁠ ⁠Strong understanding of financials, particularly GP and labour controls -⁠ ⁠Solid problem-solving skills and being able to keep calm under pressure -⁠ ⁠Ability to multi-task effectively in a fast paced environment What We Offer: -⁠ ⁠Competitive salary and benefits. -⁠ ⁠Quarterly bonus of up to 30% based on achievable KPIs -⁠ ⁠A supportive and fun work environment. -⁠ ⁠Opportunities for professional growth and development.

Delivering on behalf of one of the top bread companies, who supply all things dough to some of the most prestigious high street and restaurant brands - you will join our companies high standard of care, hygiene, efficiency and delivery to ensure our clients are satisfied. Requirements: • OWN VEHICLE (we do not provide vans), • Clean license (up to 6points considered), • 1+ years delivery driving experience, • Excellent customer service skills Job Description: *Load boxes into clean vehicle *Revise route *Deliver promptly and carefully to each client *Report to management *POD *Vehicle & safety check

We’re looking for a brilliant Assistant General Manager to join Kiez, a Berlin-inspired, design-led kebab spot opening in Notting Hill. This is a new concept built around a tight kebab-led menu, curated cocktails, standout German and Austrian natural wines, and a world-class sound system. 1. Join from day one and help build the restaurant alongside the General Manager, shaping the floor, team culture, service style, and guest experience from the ground up., 2. Lead service in a hands-on role, setting the tone on the floor, driving standards, and helping create a restaurant that feels sharp, warm, and full of energy., 3. Take ownership of key parts of the day-to-day running, from team development and service flow through to organisation, compliance, and the overall feel of the site., 4. Be part of a small, high-energy opening with real neighbourhood appeal, strong identity, and clear room to grow with the business. If you’re hands-on, people-focused, and want to be part of something from the start, get in touch.

We are seeking a proactive and dedicated Assistant Manager to join our friendly team at The Eclectic Collection. In this pivotal role, you will support the Manager in all aspects of daily operations, ensuring a smooth and efficient running of our welcoming café environment. Your leadership and commitment will be instrumental in fostering a positive atmosphere for both our team and our valued customers. Key Responsibilities: • Assist the Manager with day-to-day operations, including opening and closing procedures., • Lead, motivate, and train staff to ensure high standards of service and productivity., • Oversee customer service, ensuring an exceptional experience and effectively resolving any inquiries or concerns., • Manage inventory, stock rotation, and ordering supplies to maintain optimal levels., • Ensure the cafe maintains a clean, organized, and safe environment, adhering to all health and safety regulations., • Handle cash management and accurately operate point-of-sale systems., • Contribute to achieving sales targets and operational efficiency. Requirements: • Proven experience in a supervisory or assistant management role, ideally within a cafe or hospitality setting., • Exceptional leadership and communication skills, with a genuine passion for team development., • Strong organizational abilities and a keen eye for detail., • A proactive, positive attitude and a commitment to delivering outstanding customer experiences., • Ability to thrive in a fast-paced environment and manage multiple tasks effectively.

£33,000-£36,000pa PLUS 15% bonus MONDAY to FRIDAY business operating hours Predominantly 08:00-16:00 But with flexibility to weekends and evenings if there is a management need. Usually 45 hour working week. This unicorn of a role is not one to be missed! Do you love hospitality, great quality food and nice people but want a healthy work/life balance too?? THE ROLE DOES EXIST! And it is with us  Garbanzos is a fast paced, high volume counter service site and we have a rare opportunity for a site manager to join us to drive this business forward to the next level. Do you bring charisma, energy and a true people focus to your role? If so, we have the perfect opportunity for you! We are looking for a natural leader, who can look after both customers and staff. About Us: Drawing inspiration from food all over the Mediterranean, we have a simple yet delicious menu and take great pride in the freshness and quality of our food all produced daily in our central kitchen. The Role: As our Site Manager, you’ll be the heart and soul of our operation. You will be accountable for all day-to-day activities, inspire your team to deliver outstanding service and efficiency, and ensure every customer leaves with a smile. From managing staff to maintaining quality standards, you’ll play a key role developing this already successful site. Key Responsibilities: • Lead and motivate a team to deliver exceptional service., • Manage all daily operations, including staff scheduling, inventory, and quality control., • Ensure adherence to health and safety regulations., • Recruitment, training and development of all team members to reach their full potential, • Monitor financial performance, including sales, costs, and budgets., • Bring energy and positivity to each shift. What We’re Looking For: • Management experience within counter service / QSR sites., • Strong leadership skills with the ability to inspire, motivate and manage your team., • Excellent organisational and communication skills., • A lead from the front mentality with a desire to roll your sleeves up and get involved., • Strong understanding of financials, particularly GP and labour controls, • Solid problem-solving skills and being able to keep calm under pressure, • Ability to multi-task effectively in a fast paced environment What We Offer: • Predominantly weekday, day time working hours with occasional weekend and/or work if there is a business need. This will evolve as the business develops., • Competitive salary and benefits., • Quarterly bonus of 15% based on achievable KPIs, • A supportive and fun work environment., • Opportunities for professional growth and development.

We are seeking a dedicated Supervisor to join our team. You will play a key role in overseeing daily operations and ensuring that our business runs smoothly and efficiently. Your leadership will be critical in motivating and guiding team members to deliver excellent service and meet our business goals. Key Responsibilities: Requirements: • Previous experience in a supervisory role is advantageous., • Strong leadership and communication skills., • Ability to manage multiple tasks efficiently in a fast-paced environment., • Commitment to maintaining a positive and productive work atmosphere. Join us in a welcoming café environment at The Eclectic Collection, where your leadership skills will contribute to our ongoing success.

Assistant Duty Manager – Private Members Club We are seeking an experienced and motivated Assistant Duty Manager to join our prestigious Private Members Club. In this hands-on role, you will support the daily running of our lounge and bar areas, ensuring exceptional guest service, smooth operations and compliance with company standards. You will supervise and develop staff, manage rotas, maintain health & safety standards. The ideal candidate will have hospitality management experience, strong leadership skills and a passion for delivering outstanding service in a premium environment.

Join the Sun: Where the true you thrives and diversity is embraced. At the Sun we don't just offer jobs, we invite you to celebrate your authentic self. Our core values – doing things the right way, & celebrating individuality define the essence of who we are. Our team is buzzing and the atmosphere is always great! We are looking for someone with a passion for hospitality and a can-do attitude. Ability to keep team spirits high and guests happy. ·A hands-on leader with a positive attitude. Assist in training and guiding new team members. ·Great communication skills Passion for fresh food, great wines, and engaging service

We are looking for an experienced Assistant Manager for our independent pub in Highbury. Bank of Friendship is a very busy, well-established pub which pumps out a lot of volume from tight spaces. This position would suit someone who is already have experience at the normal daily and weekly aspects of running a very busy pub. This role will be challenging and rewarding, it’s a great place to learn and have lots of input and sell great products. Assistant Managers in our company are involved in every aspect of running the business and work in collaboration with the General Manager to run the site and develop the business. We are looking for an individual who is forward-thinking, friendly and relaxed, with a commitment to quality and consistency and enthusiasm about our products. This is a fantastic opportunity for someone with a deep understanding of great service, a practical approach to management and strong leadership skills, combined with a genuine love for hospitality. You’ll thrive on running a great pub, building a strong team, and showcasing interesting, high-quality products. We’re a small, independent pub company with ambitions to grow, and this is an exciting time to join us. As the business develops, you’ll have real opportunities to grow with it and continue building your skills along the way. The ideal candidate will: • have experience to work under pressure on busy shifts., • have an in-depth understanding of the drink industry, modern craft beers, natural and organic wines, and spirits., • have experience guiding and coaching a large team to deliver great products and service with integrity and enthusiasm., • demonstrable experience of working independently and as part of a team led by core values and striving towards business objectives., • take pride in their job and pay strong attention to detail., • be friendly and enthusiastic with a can-do attitude and a desire to learn., • have knowledge of how to manage a cellar, line cleaning, cask ales and stock control., • provide at least two referees whom we may contact., • be eligible to work in the UK., • be able to commute comfortably to Highbury [N5] even at late nights, early mornings. What we offer: • Management training and development programs run by Watershed Group, • Workshops and compliance trainings run by Moorhouse Training, • Cask ale and cellar management training (including BIIAB ABCQ course), • Beer, wine and spirit tastings., • Cask ale training., • ‘Cycle To Work’ scheme., • Producer and supplier trips., • Discounted and free tickets to beer festivals, wine tastings, and spirit showcases., • Salary starts from £35k per annum depending on experience., • 45 hours per week., • Paid overtime. * Candidates must have a minimum of 2 year’s experience in a PUB environment at a minimum of junior managerial level. Applications without this experience will not be considered! *

Are you passionate about hospitality, full of positive energy, and eager to deliver outstanding guest experiences? Gerry's Hot Subs is looking for a dedicated manager to support the management team in ensuring smooth day-to-day operations and exceptional service on the floor Full-time What We're Looking For: • Previous experience 1 -2 years in a premium pub or restaurant setting., • A confident, personable leader with strong communication skills., • Someone organised, upbeat, and ready to step into a key leadership role., • Passion for food, drink, and memorable service., • Weekend available, • Immediate start, • Leadership skilss can motivate a small team and delegate effectively, • Customer focus knows how to turn a frustrated guess into a happy one, • available for evenings, weekends and busy shifts, • This is a brilliant chance to join a destination venue with real quality, and play a vital part in its continued success., • This role will support the company's expansion by managing daily operations while ensuring consistency across new locations, • £28.000 to £32,000.00 gpa

Registered Manager – Children’s Residential Home Location: United Kingdom Salary: Competitive (dependent on experience) Job Type: Full-time, Permanent Probation Period: 3–6 months We are seeking an experienced and passionate Registered Manager to lead a brand-new children’s residential home. This is a unique opportunity to join a long-term, growth-focused project and play a key role in establishing a high-quality, compliant, and nurturing home for children and young people. The successful candidate will be involved from the pre-registration stage, helping to shape the service, build the team, and ensure the home meets Ofsted standards and regulatory requirements. This role offers the opportunity to work with supportive ownership that is genuinely committed to delivering outstanding care and positive outcomes for children and young people, with potential opportunities to be involved in future residential home developments. Key Responsibilities Lead the registration process with Ofsted and ensure the home meets all regulatory standards. Develop and maintain a safe, nurturing, and therapeutic environment for children and young people. Recruit, lead, and develop a high-performing care team. Ensure all staff follow safeguarding policies, procedures, and best practices. Maintain high standards of care planning, risk assessment, and documentation. Ensure the home operates in line with Children’s Homes Regulations and Quality Standards. Promote positive outcomes for children, supporting their emotional, educational, and social development. Build strong relationships with local authorities, professionals, and families. Prepare for and manage Ofsted inspections, maintaining compliance at all times. About You We are ideally looking for someone who: Has previous experience as a Registered Manager, or is an experienced Deputy Manager ready to step up Has been involved in Ofsted registration and/or inspections Has strong knowledge of Children’s Homes Regulations, safeguarding, and compliance Demonstrates excellent leadership and team development skills Is passionate about improving the lives and outcomes of children and young people Can confidently manage compliance, staff development, and service quality Requirements Level 5 Diploma in Leadership and Management for Residential Childcare (or willingness to work towards it) Experience working within children’s residential care Strong understanding of Ofsted regulations and safeguarding legislation Ability to lead, motivate, and support a team Enhanced DBS check (required) What We Offer Competitive salary (dependent on experience) Opportunity to lead a brand-new residential home Involvement from the pre-registration stage Supportive ownership with a focus on quality care and compliance Long-term career development within a growing organisation Opportunity to contribute to future residential home projects Probation Period The successful candidate will be subject to a probationary period of 3–6 months, during which performance, leadership capability, and suitability for the role will be reviewed. If you are a motivated leader who is passionate about making a real difference in the lives of children and young people, we would love to hear from you. Apply now to be part of an exciting new residential care project.

Alan Davis Courier Service is looking for reliable and motivated courier drivers to join our growing team. We pride ourselves on delivering a professional, efficient, and dependable service—and our drivers are at the heart of that success. As part of our team, you’ll be responsible for ensuring parcels are delivered safely, on time, and with excellent customer service. We’re looking for individuals who are hardworking, punctual, and take pride in their work. Whether you’re experienced or new to courier driving, a positive attitude and strong work ethic are what matter most. In return, we offer consistent work, a supportive team environment, and the opportunity to be part of a trusted and expanding courier service. If you’re someone who values independence, enjoys being on the road, and wants to work with a company that respects its drivers, we’d love to hear from you.

We are looking for a passionate, driven and hands-on Assistant Manager to join the leadership team at The Greyhound, one of Kensington’s flagship Greene King pubs. This is an exciting opportunity for a strong hospitality professional who thrives in a fast-paced environment, leads from the front, and takes pride in delivering exceptional guest experiences while running a tight, well-organised operation. About the Role As Assistant Manager, you will support the General Manager in all aspects of pub operations, including: Leading, motivating and developing the team on shift Delivering outstanding service and guest experience Managing day-to-day operations across FOH and BOH Stock control, cash handling and compliance Supporting with rotas, training and performance management Driving sales, standards and profitability You will be a visible leader on the floor, setting the tone for service, standards and team culture. About You We are looking for someone who is: Currently in a supervisory or management role within hospitality Confident leading shifts and managing people Highly organised, reliable and detail-focused Commercially aware with a strong sense of ownership Calm under pressure and solutions-driven Passionate about pubs, people and great service Experience in a branded environment is beneficial but not essential – attitude, work ethic and leadership ability are key. What We Offer Competitive salary and bonus potential Career progression within Greene King Comprehensive training and development A supportive leadership environment Staff discounts and company benefits How to Apply If you’re ready to take the next step in your management career and be part of a strong, ambitious pub team, we’d love to hear from you.

At Monty’s, we do things properly. Fresh food, big flavour, fast service and genuine hospitality. We are looking for a strong Assistant Manager who can help lead the day to day operation, keep standards high and support the team in delivering a great service, every shift. This is a hands on role for someone who knows how to keep a restaurant running properly. You will be involved in the full operation, from preparing for service and managing stock, to leading the team on the floor and in the kitchen. You will report directly to the Operations Manager and play a key part in keeping the business organised, clean, compliant and ready for a busy service. If you are confident, reliable, operationally strong and know how to lead by example, we want to hear from you. What you’ll be doing • Preparing the restaurant for service and making sure everything is set up correctly, • Supporting and leading the team during service to ensure fast, friendly and accurate customer experience, • Managing day to day restaurant operations, both front and back of house, • Placing orders, checking deliveries and keeping stock under control, • Monitoring prep levels and making sure the kitchen is ready for service at all times, • Taking responsibility for cleanliness and organisation across the site, including daily cleaning and part level deep cleaning, • Making sure food safety and health and safety standards are followed at all times, • Supporting with rotas, team organisation and shift management, • Helping train and develop team members to maintain Monty’s standards, • Handling problems calmly and making sure the restaurant stays operationally strong throughout the day, • Keeping communication clear between the team and management What we’re looking for • Previous experience in a management or supervisor role within hospitality or fast paced food businesses, • Strong kitchen experience and a good understanding of food operations, • Confident with stock control, ordering, prep management and service readiness, • Good understanding of food safety, hygiene and health and safety procedures, • A strong leader who can motivate the team and lead by example, • Reliable, organised and able to stay calm under pressure, • Friendly, professional and confident with both customers and team members, • Someone with good energy, a practical mindset and the right attitude for a growing business, • Someone who fits the Monty’s vibe, relaxed, switched on and professional. What you’ll get • Competitive pay, • Staff meals on shift, • Training and development opportunities, • A supportive and energetic working environment, • Real opportunities to grow within the business, • The chance to work closely with the Operations Manager and have a real impact on the business If you enjoy leading people, love great food and know how to keep a busy restaurant running properly, Monty’s is the place for you. Apply today and join the team

Family run busy bar & restaurant looking for a full time assistant manager to join the team. We are currently looking for someone who has at least 3 years experience in management to start immediately. Duties will include; • overseeing daily service, • keeping an eye on stock & making sure it’s being rotated, • managing staff & making sure they are doing the tasks needed in a timely manner, • managing reservations & keeping customers happy & satisfied, • liasing with the owners to keep them up to date with any issues/problems Current shifts would be; Monday 3:45-11:30 Wednesday 3:45-11:30 Friday 5-12 Saturday 5-11:30 Sunday 11:45-8 Hours can be increased if more shifts are wanted. We are looking to hire someone immediately so please only apply if you have experience in management & bartending/waiting tables & available for a phone call meeting & trial shift next week. Please message with any questions :)

A Senior IT Director at NatWest operates at the intersection of technology, business strategy, and regulatory compliance. The goal is to ensure technology platforms enable secure, scalable, and customer-focused banking services. Key Responsibilities • Set IT strategy aligned with business goals and digital transformation, • Lead large technology teams and oversee major delivery programmes, • Ensure system reliability, performance, and scalabilityacross banking platforms, • Drive cybersecurity, risk management, and regulatory compliance (e.g., Financial Conduct Authority, Prudential Regulation Authority), • Manage senior stakeholders, translating business needs into technical solutions, • Own budgets and vendor relationships for large-scale IT operations, • Champion innovation (cloud, data, digital banking) while maintaining stability What We're Looking For NatWest Group is looking for an experienced IT leader with strong strategic vision, proven delivery of large-scale technology programmes, and the ability to lead teams in a regulated environment. The role requires expertise in cloud and enterprise systems, excellent stakeholder management, and a solid understanding of risk and compliance with regulators such as the Financial Conduct Authority and the Prudential Regulation Authority. Why Join NatWest Group? • Work remotely with a collaborative and forward-thinking team., • Be part of a diverse, inclusive, and purpose-driven organization., • Enjoy meaningful work that helps shape the future of banking and customer experience.

An exciting opportunity is available with a major catering operator at The Excel Exhibition Centre, London E16. We are seeking a dedicated Supervisor to join our team due to business development. We offer highly competitive rates of pay and benefits with flexible working hours. The position is available immediately. Legacy Koncepts operates a collection of unique food and drink outlets at the Excel Centre, including our newest brand, Detroit City Burger, offering a retro twist on classic American burgers. Our other successful brands include Chozen (fresh fast Asian food) and Wrapid (hot wraps and Lavazza coffee), both with a strong presence, and Orzo’s Deli (hot and cold Italian food with freshly made pasta and deli sandwiches). As Supervisor for our Excel Exhibition Centre Outlets, you will be an energetic and flexible individual working in our thriving fast-food environments. You will be required to work a minimum of 25 hours per week (100 hours per 4-week period) on an adjustable shift pattern to suit the dynamic events schedule at Excel. You must be highly organised, able to lead by example, and provide direction and motivation to your team, efficiently prioritising workload and consistently showing initiative. What We Offer: • £13.75-£14 per hour, with a review in 6 months., • Minimum 100 hours per 4-week period, with more hours available during busy periods., • Based at Excel London., • Company benefits include an hourly performance and time-keeping bonus of up to £1.50 per hour after successfully completing a 3-month probation period., • Access to a wide range of training and development programs., • Pension contribution., • Staff meals included on workdays and a 50% discount at other times. Role Description: This role involves overseeing daily operations, leading a team of staff, ensuring compliance with company policies and food safety standards, and coordinating team activities. Responsibilities also include monitoring performance, providing feedback, handling basic administrative tasks, and ensuring organisational goals are met efficiently. Your Key Responsibilities Will Include: Skills and Qualifications: Who We Are Looking For: Our ideal Supervisor will be: • Passionate about exceptional customer service., • Experienced in a Quick Serve Restaurant environment, preferably a fast-food burger restaurant., • Experienced in supervising teams., • Self-motivated, able to multi-task, and manage their own workload., • Knowledgeable about Asian, Italian, and other world cuisines., • Ambitious and motivated, continuously seeking to upskill., • Hands-on with a can-do attitude towards daily tasks. Additionally, the ideal candidate would possess: • Ability to work at pace while maintaining high standards and attention to detail., • Excellent time management skills with the ability to meet deadlines., • Basic knowledge of Excel and Word., • Excellent numerical skills to assist with ordering and stock level management.

We are a small site, but high volume and fast-paced. This is not a quiet café role; it is a high-performance service environment. Weekends operate as full brunch service. Weekdays combine bakery production, sandwiches, waffles, coffee, and retail. The Opportunity Start as a Team Leader earning: • £16–£17 per hour typical earnings (incl. tronc, consistently achieved) Progress within 3 months into: • Assistant Manager (£32,000–£35,000 + bonus) Progression is based on performance, not time served. You will be trusted to: • Run shifts independently, • Lead the team during peak service, • Maintain pace, quality, and control This is a fast-track leadership role, not a standard supervisor position. What You Will Be Measured On • Ability to run weekend service independently, • Leadership and control of the floor, • Speed and consistency under pressure, • Guest experience and standards, • Reliability and accountability You will be assessed on your ability to step up, not just turn up. This Role Is for You if • You have strong experience in a busy café, brunch, or restaurant, • You have acted as a senior or led shifts before, • You are confident taking control during service, • You understand table flow, pace, and guest experience, • You are hands-on and not above cleaning or prep, • You want rapid progression into management This Role IS NOT for You if • You are looking for your first leadership role, • You avoid responsibility during busy service, • You are not available on weekends, • You struggle under pressure, • You are looking for a low-intensity or “see how it goes” job What You’ll Do • Lead and support weekend brunch service, • Act as senior on shift, • Maintain service speed and quality, • Train and guide junior team members, • Support rotas and daily organisation, • Uphold hygiene and operational standards What We Offer • £16–£17/hour typical earnings (consistent), • Clear path to £32–35k Assistant Manager role within 3 months, • Bonus structure at management level, • Real responsibility from day one, • High-volume environment where you will learn fast, • Opportunity to grow with an expanding brand, • Staff food on shift + employee discount Hiring Standard We are selective. Only candidates with strong, relevant experience will be considered. How to Apply Please include: • Your hospitality experience, • Any leadership responsibilities you’ve held, • Your availability (must include weekends), • Applications without relevant experience will not be considered.

We are looking for a full-time Saturday delivery driver, delivering between our factory in Park Royal, and customers in Kensington, Knightsbridge and the West End. Established in 2005, Melbury is an award-winning dry cleaners with branches in Kensington and Earl’s Court. We have a long-established reputation as one of London’s finest dry cleaners, servicing families, hotels, businesses and clubs throughout London’s West End. Van, fuel, and equipment are all provided by us. Requirements: • Full UK driving license for over 2 years and no more than 6 points, • Driving experience in London essential - manual and automatic, • Good work references, • Ideally will live close to our Factory (NW10 7NH), • Available to work on Saturdays, • Hard-working, friendly, enthusiastic, • Good English required, • Company Pension, • a print out of your CV, • driving license, • Any documents to prove your eligibility to work in the UK (e.g. passport, resident permit or ID card).

Are you a passionate hospitality professional ready to advance your career? We are seeking a dynamic and hands-on Assistant Manager to join our bustling pub and support its daily operations. This is an excellent opportunity for an individual with a strong commitment to customer service and operational excellence. Working closely with the General Manager, you will play a crucial role in creating a welcoming atmosphere for all guests, ensuring smooth operations, and delivering an exceptional experience. Key Responsibilities: • Support the General Manager across all aspects of pub operations., • Lead, train, and inspire our team to provide outstanding service., • Uphold high standards of cleanliness, safety, and presentation throughout the venue., • Professionally address customer queries and resolve any issues that may arise., • Assist with comprehensive stock control, ordering processes, and cash management., • Contribute to driving sales and achieving business targets. What We’re Looking For: • Proven experience in a supervisory or assistant management role within the hospitality sector., • Demonstrated strong leadership and effective communication skills., • A proactive, hands-on approach coupled with a positive and enthusiastic attitude., • Ability to thrive and maintain composure in a fast-paced environment., • A solid understanding of health & safety regulations and licensing laws. What We Offer: • A competitive salary package, enhanced with tips and bonus opportunities., • Significant opportunities for career development and progression within our growing company., • Enjoy staff discounts and various perks., • A supportive, friendly, and vibrant working environment.

General Manager – PYRÁ Location: Queen’s Park, London Role Type: Full-time, senior leadership position Role Overview The General Manager is the operational and cultural lead of PYRÁ, responsible for delivering exceptional guest experiences, driving commercial performance and ensuring smooth day-to-day operations across the restaurant, bar, private dining and events. This role requires a hands-on, people-first leader with strong commercial awareness, capable of running a high-energy hospitality venue while protecting brand standards, profitability and team morale. Key Responsibilities: Operations & Service Excellence Oversee all front-of-house and venue operations, ensuring consistently high service standards. Lead daily service across lunch, dinner, brunch, events and private hire. Act as the senior point of contact on-site for guests, suppliers and partners. Ensure compliance with all health & safety, licensing, food safety and legal requirements. Maintain venue presentation, ambience, music levels and guest flow in line with PYRÁ’s brand. Team Leadership: Recruit, train, manage and retain a high-performing FOH and management team. Set clear expectations, rotas and performance standards. Lead by example on the floor during service. Conduct regular team briefings, reviews and development sessions. Build a positive, accountable and motivated team culture. Financial & Commercial Management Own weekly and monthly P&L performance with the owner. Manage labour costs, GP targets, stock control, and wastage. Maximise revenue through covers, events, upselling and smart scheduling. Oversee till accuracy and financial controls. Contribute to pricing strategy and menu engineering alongside the Head chef and owner. Events & Private Hire Oversee the planning and delivery of private events, weddings, brand activations and parties. Work closely with the events team to ensure flawless execution on the day. Act as senior host for key events when required. Ensure events align with brand positioning and profitability targets. Brand, Guest Experience & Reputation: Protect and elevate the PYRÁ brand across service, tone and guest interaction. Handle guest feedback, complaints and reviews professionally and proactively. Drive repeat business, community engagement, and local reputation. Support marketing initiatives, launches and experiential events. Systems & Processes Implement and maintain clear SOPs across FOH and operations. Improve efficiency through systems, scheduling and process optimisation. Liaise with suppliers and contractors. Support the owner with reporting, forecasting and strategic planning. Key Skills & Experience Proven experience as a General Manager or senior hospitality manager. Strong background in premium casual dining, events-led venues or destination restaurants. Commercially astute with solid P&L understanding. Confident leader with excellent people management skills. Strong knowledge of wine. Calm under pressure, organised and solutions-focused. Excellent communication and guest-facing presence. Passion for food, wine, music and hospitality experiences.

Job Title: Duty Manager Location: The Seashell of London (Takeaway, Dining & Bar) Reporting to: General Manager / Owner Pay: £17 per hour | OTE: £33,000 - £40,000 per annum (depending on experience & hours) Job Type: Full-time About Us The Seashell is one of London’s most iconic fish & chips restaurants. Unlike a standard chippy, we operate a high-volume Takeaway, a bustling Dining Room, and a fully licensed Bar. We host guests from all over the world who expect iconic London quality with 5-star service. The Role We are looking for a hands-on Duty Manager to own the floor. You will not just “supervise” – you will manage the daily chaos and elegance of all three operations (Dining, Takeaway, Bar). You will be responsible for the staff rota, food quality, health & safety, and ensuring every guest leaves happy. You will manage Front of House (waiters/runners), Takeaway staff, and Kitchen staff – bridging the gap between the fryers and the customers. Key Responsibilities 1. Operations & Daily Checks · Manage daily opening/closing procedures, including all daily paperwork and checklists. · Conduct daily food quality checks (ensuring our fish & chips meet iconic standards before they leave the pass or counter). · Oversee both dining operations (table service, bar drinks) and takeaway operations (queue management, packing accuracy, speed). 2. Team & Rota Management · Create and manage the weekly staff rota for FOH, Takeaway, and Kitchen staff to control labour costs while avoiding burnout. · Supervise, coach, and discipline waiting staff, takeaway staff, and kitchen staff. · Ensure the kitchen team is supported with clear communication on wait times and 86’d items. 3. Health & Safety · Own Health & Safety compliance (HACCP, fire safety, first aid). · Ensure all daily cleaning schedules are signed off by the kitchen and front of house. 4. Guest Experience & “The 222 Connection” · (“The 222” – our standard for high-end guest interaction): Ensure every customer receives a warm welcome, efficient service, and a personal farewell. · Handle customer complaints professionally and turn issues into repeat business. · Maintain high standards for the VIP guests and regulars who expect perfection. 5. Stock & Financial Awareness · Assist with stock takes and reduce wastage. · Ensure the bar and takeaway counters are fully stocked for service. What We Are Looking For Essential: · Previous Duty Manager or Shift Leader experience in a high-volume restaurant (fast-casual or premium casual dining). · Experience managing both FOH and kitchen staff (you are not scared to speak to the fryers). · Knowledge of UK Health & Safety and food hygiene regulations. · Ability to handle the split focus between sit-down dining and fast-paced takeaway. · Organised – you can write a rota, complete daily paperwork, and jump on the fryer or till simultaneously. Personal Attributes: · A “hands-on” leader – you will be polishing cutlery, wiping tables, and packing takeaway boxes. · Calm under pressure (Friday night rush at an iconic London spot is not for the faint-hearted). · Obsessed with food quality – you will send back anything that isn’t perfect. Benefits · Pay: £17 per hour (approx. £33k-£40k FTE). · Staff meal on shift. · 28 days holiday (including bank holidays). · Opportunity to grow with an iconic London brand. · Tips/service charge shared across the team.