Head of sales jobs in United Kingdom

About the job 1. Builds and strengthens business relationships for future bookings. Activities include sales calls, and able to generate business from domestic and international leisure and corporate markets. 2. Interacts with travel agencies, corporate and direct guests to obtain feedback on product quality and service level and escalate to Sales Head and Hotel GM & CGM. 3. Attends and contributes to all meetings as required. 4. Handles guest enquiry in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst feeding back a prompt follow-up. 5. Conducts hotels site inspection when on-site 6. Responsible for coordinating and implementing all aspects of corporate and social events 7. Relationship building with all prospective customers. 8. Submit monthly and weekly sales plans and market analyses (monthly) as well as daily sales/activity reports. 9. Establish strong partnerships between the hotel and internal commercial team by maintaining a productive dialogue and exchange of ideas. 10. Manages and develops relationships with key internal and external stakeholders. 11. Professionally conduct routine telemarketing and outside hotel sales activities to identify clients for social and corporate events. Department: Marketing Sales About you Relevant hotel accommodation and catering sales experience is an asset. Communication and marketing skills. Previous contacts of clients that have inbound and domestic group business, local corporate and events business potential around Glasgow airport and Erskine is beneficial for the candidate. Previous experience of managing weddings, non-residential food and beverage leisure and corporate events is a bonus. Demonstrate ability to deliver results under difficult conditions Flexible to travel for sales calls and should have a valid driving license. Ability to function independently with limited supervision and working effectively Knowledge of Word, Excel, PowerPoint, and Outlook.. The company MGM Muthu Hotels is one of Europe's premier hotel companies, offering unparalleled experiences in some of the world’s most sought-after destinations. With a portfolio of over 50+ properties across Portugal, Cuba, Kenya, Scotland, England, Spain and India, we take pride in our wide range of properties, from luxurious beachfront resorts to city hotels and boutique escapes. As we continue to grow, we are looking for passionate team members to join our team. At MGM Muthu Hotels, you’ll have the opportunity to work alongside colleagues from diverse cultures, gaining invaluable international exposure and hands-on experience. We believe in creating memorable stays for our guests while fostering a culture of excellence, inclusivity, and growth for our team members. Join our vibrant team and become a part of a dynamic organisation, where learning, growth and international exposure are just the beginning.

Sales Supervisor job responsibilities: Supervise the sales activities and other assistants to ensure smooth workflow. Lead, support, and inspire the sales team to meet performance goals and deliver exceptional customer service. Provide exceptional customer service, resolving queries and concerns promptly. Monitor stock levels and oversee product displays to maintain a well-organised store. Assist in achieving sales targets and increase store profitability. Handle cash transactions, manage the till, and ensure accurate reporting. Address customer feedback to improve the shopping experience.

Company: Reliance Professional Services Ltd Location: London Job Type: Full-Time Salary: £39000 to £40000 About Us: Reliance Professional Services Ltd is a leading provider of Administrative and Support Service Activities. We are committed to delivering exceptional service and innovative solutions to our clients. We are currently seeking a skilled and experienced Marketing Manager to join our dynamic team. Job Description: As a Marketing Manager at Reliance Professional Services Ltd, you will be responsible for developing and implementing effective marketing strategies to promote our services and enhance our brand presence. You will lead a team of marketing professionals and work closely with other departments to achieve business objectives. Key Responsibilities: • Develop and execute comprehensive marketing plans and strategies. • Conduct market research to identify trends and opportunities. • Oversee the creation and implementation of marketing campaigns. • Manage the marketing budget and allocate resources effectively. • Analyze and report on the performance of marketing initiatives. • Collaborate with the sales team to drive lead generation and conversion. • Maintain and enhance the company’s online presence through digital marketing. • Organize and participate in promotional events and trade shows. • Ensure brand consistency across all marketing materials and channels. Qualifications: • Bachelor’s degree in Marketing, Business Administration, or a related field. • Minimum of 3-5 years of experience in marketing management. • Proven track record of successful marketing campaigns and strategies. • Strong analytical skills and attention to detail. • Excellent communication and interpersonal skills. • Proficiency in digital marketing tools and platforms. • Ability to work independently and as part of a team. • Creative thinking and problem-solving abilities. Benefits: • Competitive salary and performance-based bonuses. • Health and wellness benefits. • Opportunities for professional development and career growth. • Collaborative and supportive work environment.

Supervise the sales activities and other assistants to ensure smooth workflow. Lead, support, and inspire the sales team to meet performance goals and deliver exceptional customer service. Provide exceptional customer service, resolving queries and concerns promptly. Monitor stock levels and oversee product displays to maintain a well-organised store. Assist in achieving sales targets and maximising store profitability. Handle cash transactions, manage the till, and ensure accurate reporting. Address customer feedback to improve the shopping experience. Collaborate with the management team on promotions and store improvements.

Want to be part of a global brand with countless opportunities? Amazonico London is on the hunt for a Head Waiter/Waitress to join the family. Situated in the heart of Mayfair on Berkeley Square, Amazonico encapsulates the spirit of an adventure through the Amazon River—the vibrancy, the abundance, the intrigue, and the excitement. Our inspiration is founded in Latin America and runs through everything we do. From the seamless blending of our menus inspired by the countries of the Amazon but also the unique Asian and Mediterranean communities that inhabit them, to music being the beating heart of our experience. We are a fun family of passionate individuals with a shared mission to give our guests the most exciting experience. Employee Benefits: Competitive salaries Global career progression with opportunities for high performers to experience new openings in Europe, the USA, the Middle East, and many more to come! Opportunity to expand your skills with the support of experience management Subsidised short- or long-term housing is provided by the company to all new starters moving to London in a prime London location (only eligible to successful candidates outside of London and residing in the UK). Internal training and succession plans for rapid promotion. Education rewards Access Perkbox and enjoy a range of discounts and offers across well-known brands. Superb quarterly bonus schemes Refer-a-friend bonuses Staff meals (3 x per day) Shoes & uniform provided or management's annual tailored suit allowance (role specific) Flexible working scheme & 28 days of holiday per year Staff & family dining discounts across the company’s global portfolio Have you got what it takes to join us in the jungle as a Head Waiter/Waitress ? As our Head Waiter/Waitress at Amazonico, your responsibilities would include: ensure the efficient running of a section during service and be responsible for any guest’s request. promote sales and build rapport with guests. ensure all orders, billing, and payments are taken correctly. be competent with the point-of-sale system to ensure orders are placed efficiently and swiftly. be responsible for ensuring that all guests receive the best possible service and care. be able to work in a fast paced environment. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. If you believe you have the warmth, passion, and enthusiasm, we want to hear from you! What are you waiting for? It’s time to start your London adventure and join the Amazonico family as a Head Waiter/Waitress!

We are fun, social , cosy small cafe in the heart of the Bruntsfield. We do take coffee and food seriously. COMB is a family run business that loved by locals, regulars and people of Edinburgh. Our people come for a coffee and stay for a chat. What you'll be doing As a head barista you will be the coffee master of the Comb. Your extensive knowledge about specialty coffee will help you to lead the team, make product orders and drive sales through the roof. You will be also providing excellent customer service in our cosy café. Responsibilities - Teach others about efficient workflow, the perfect espresso shot and acing their latte art. - Assist general manager with scheduling , rotas, stock management and inventory. - Maintain cleanliness and sanitisation standards at all times. Ensure a clean, safe, fully operational coffee station ans serving kitchen. - Create new recipes and make outstanding coffee. Show off your latte art - get creative! - Provide exceptional customer service by engaging with patrons in a friendly manner Experience Required Skills: - Knowledge of food safety regulations - Proficiency in basic maths for cash handling - Strong time management skills Nice-to-Have Skills: - Previous experience in a similar role. - Join our small and friendly team and be part of a vibrant café environment where you can showcase your barista skills while delivering top-notch service to our locals and regulars. - What we are looking for - We are looking for head baristas with passion and experience within the specialty coffee industry. The diary to accommodate full time flexible shifts and a background using manual espresso machines and dialling grinders. - Job Types: Full-time, Permanent - Pay: £12 per hour - Expected hours: 32 – 48 per week - Additional pay: - Performance bonus - Tips - Benefits: - Company pension - Discounted or free food - Employee discount - Store discount - Schedule: - 8 hour shift - Day shift - Experience: - Barista experience: 1 year (preferred) - Hospitality: 1 year (preferred) - customer service: 1 year (preferred) - Work Location: In person - Expected start date: 01/02/2025

Job Description: We are seeking an enthusiastic and experienced Team Leader . You will fully support and assist the Store Manager and Assistant Manager making sure every shift runs smoothly, and your shop achieves excellence in all areas. This role is ideal for someone who is passionate about coffee, thrives in a dynamic environment, and is excited about helping to manage a busy store. If you have a deep appreciation for quality, a commitment to exceptional service, and a passion for leadership, we want to hear from you! Key Responsibilities: - Leadership & Team Management: - Support the Store Manager & Assistant Manager in leading your team to consistently deliver exceptional customer service - Foster a positive and inclusive work environment by coaching, training, and supporting team members. - Act as the Manager on Duty in the absence of the Store Manager and Shift Manager responsible for the smooth running of the shop, managing the team and raising any issues. ** Operational Management:** - Support the Store Manager & Shift Manager in all aspects of store operations, including staffing and inventory management - Ensure high standards of product quality, cleanliness, and store presentation are maintained at all times. - Monitor inventory levels, and place orders for supplies as needed. - Handle customer enquiries, feedback, and complaints with professionalism and empathy. Sales & Financial Performance: - Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives. ** Compliance & Safety:** - Ensure compliance with company policies, procedures, and health and safety regulations. - Maintain a thorough understanding of food safety regulations and best practices ** Skills & Experience:** - Proven experience as a Team Leader/Supervisor, in a café or hospitality environment. - Strong barista skills with a solid understanding of coffee preparation techniques and espresso equipment. - Demonstrated ability to lead and motivate a team in a fast-paced environment. - Excellent communication, interpersonal, and leadership skills. - Strong problem-solving abilities and a proactive approach to challenges. - Keen attention to detail, with a commitment to maintaining high standards of quality and cleanliness. - Flexible and adaptable, with availability to work early mornings, evenings, weekends, and holidays. - Passionate about creating memorable customer experiences and fostering a positive workplace culture. ** Benefits:** - Competitive hourly rate: £13.00 per hour - Opportunities for career advancement and professional development. - Complimentary meal during full shifts. - Generous employee discounts. - Referral programme with potential to earn up to £250. - Company pension. - 28 days of holiday. - Eligibility for the Store Bonus Scheme. - A dynamic, supportive, and fun work environment. - Recognition programmes such as “Champion of the Month.” Other Details: - Experience: Required. - Languages: English required. - Employment: Full-time. - Schedule: Working days are Monday to Sunday, with shifts scheduled to ensure coverage throughout the week. - Hourly rate: £13.00, plus benefits. Join Us: If you're ready to take the next step in your career and help lead a passionate team dedicated to providing exceptional service, we'd love to hear from you! Apply now to join the ARRO Coffee family and make a difference in the lives of our customers and team members alike. About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our stores are a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit.

Yard Sale Pizza is on the search for a Second Pizza Chef to join our amazing team! Who are we? Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 11 of our favourite neighbourhoods. Known for our collaborations, we’ve teamed up with illustrators, musicians, international chefs & local eateries- all on the quest for the perfect pie! We’ve won London’s most-loved restaurant in Time Out’s 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London’s favourite pizza in Time Out’s inaugural Clash of the Slices in 2022. We’re a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. What will I be doing? - Ensuring the kitchen service is running smoothly. - Leading shifts and taking ownership in the absence of the Head Chef. - Adhering to the highest standards, including cleanliness and organising deep cleans. - Training the team alongside the Head Chef. - Completing all prep as required and taking responsibility for your workstation. - Work collaboratively in a team alongside the wider team. What are we looking for? - Someone with previous experience stretching, baking and making dough in a fast-paced environment. - Someone with a good command of English. - An excellent communicator who enjoys being part of a team! - Someone who is willing to work weekends. What’s on offer: - Working with a fantastic team in a fun environment - A brilliant work/life balance so you won't be working super-late! - There's loads of opportunities to progress to a Head Chef role as we have really ambitious expansion plans! - A competitive hourly rate including bonuses. - Full time hours - around 40 hours per week with all overtime paid for. - Holiday paid in days off or in cash. - Training & career progression - we have excellent learning and development opportunities! - Free pizza on shift and brilliant discounts to enjoy with family and friends. - Fun staff parties - we close the shops so we are all able to join together! - Hospitality Action’s Employee Assistance Programme (EAP) offers free independent, expert, support and advice 24/7 to all YSP staff. If this sounds good, then we can’t wait to hear from you! Pizza & Love, YSP

Mamma Dough is an independent sourdough pizza and craft beer restaurant. We love pizza, we love beer and we love people. Are you passionate about great food, exceptional service, and creating unforgettable customer experiences? Do you thrive in a fast-paced, friendly environment where teamwork and leadership are valued? If so, we have the perfect opportunity for you! About Us: We’re a bustling, casual pizza restaurant known for our delicious, handcrafted sourdough pizza and warm, welcoming atmosphere. Our focus is on delivering top-notch service to every guest while fostering a fun and energetic workplace for our team. The Role: As our Restaurant Manager, you’ll be the heart and soul of our operation. You’ll oversee day-to-day activities, inspire your team to deliver outstanding service, and ensure every customer leaves with a smile. From managing staff to maintaining quality standards, you’ll play a key role in the success of our restaurant. Key Responsibilities: - Lead and motivate a diverse team to deliver exceptional service. - Manage daily operations, including staff scheduling, inventory, and quality control. - Cultivate a positive, customer-focused atmosphere that aligns with our brand values. - Ensure adherence to health and safety regulations. - Monitor financial performance, including sales, costs, and budgets. - Handle customer feedback with professionalism and a problem-solving mindset. - Train and develop team members to reach their full potential. What We’re Looking For: - Proven experience as a restaurant manager in a similar casual dining environment. - A passion for hospitality and creating memorable customer experiences. - Strong leadership skills with the ability to motivate and manage a team. - Excellent organisational and communication skills. - A hands-on approach with the willingness to roll up your sleeves and lead by example. - Familiarity with restaurant management profit & loss. You will be accountable for the site EBITDA. What We Offer: - Competitive salary and benefits. - A supportive, fun, and dynamic work environment. - Opportunities for professional growth and development. - Discounts on our mouth-watering pizzas!

Yard Sale Pizza are on the search for an experienced Head Pizza Chef who is a collaborative team leader with excellent pizza making skills to join our amazing team! OTE approx £35,000-£43,000 Who are we? Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 12 of our favourite neighbourhoods. Known for our collaborations, we’ve teamed up with illustrators, musicians, international chefs & local eateries- all on the quest for the perfect pie! We’ve won London’s most-loved restaurant in Time Out’s 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London’s favourite pizza in Time Out’s inaugural Clash of the Slices in 2022. We’re a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. We’re buzzing to be opening our tenth Yard Sale Pizza in Tottenham this March, bringing our award-winning handmade, hand-delivered pizzas to the neighbourhood! We’ll be serving up London’s ultimate delivery pizza, all delivered by our amazing team of drivers through our in-house delivery service, with around 20 seats for dine-in customers. What will I be doing? - Leading and mentoring a hard working team of chefs in a busy environment. - You'll report to our Kitchen Operations Manager and General Manager and you will be responsible to run all areas of the kitchen on site. - Ensuring the smooth running of the kitchen whilst keeping a positive working environment for the team! - You’ll be responsible for overseeing and providing excellent pizza quality, kitchen speed and service. - Training and maintaining a competent chef team - providing regular appraisals and keeping the team engaged. - Ensuring that you hit successful GP and portioning figures. - Maintaining 5* Food Hygiene standards. - You’ll be responsible for your team's rota in alignment with budgeted staff costs. - Stock ordering and rotation. What are we looking for? - Someone with masterclass Pizza-making skills with a real passion for pizza! - Someone who is highly skilled in making Neapolitan-style pizza, making and stretching dough and baking in a stone-based marana oven. - A Head Chef who has previous experience leading and developing a team who enjoys collaboration and has excellent communication skills. - Someone who has first-class organisation skills and attention to detail. - Someone with good knowledge of risk assessments, food safety and hygiene within a commercial kitchen. What’s on offer: - Competitive Hourly Rates. - Full time hours - around 40 per week. - Paid overtime. - Holiday paid in days off or in cash. - Career progression with Yard Sale Pizza - our Shop Head Chefs earn a monthly bonuses based on KPI’s. - Working with a brilliant team in a fast-growing company. - Free pizza on shift and brilliant discounts to enjoy with family and friends. - Staff parties throughout the year. - Uniform and other merchandise to celebrate your milestones working with us. If this sounds good, then we can’t wait to hear from you! Pizza & Love, YSP

Job Description: Salon Manager cum Nail Creative Designer Location: Diamond Nails, 106 Shenley Rd, Borehamwood WD6 1EB Employment Type: Full-Time Diamond Nails is expanding, and we’re searching for a talented Salon Manager cum Nail Creative Designer to join our dream team. This dual-role position is key to our growth, combining operational leadership with artistic vision. You’ll oversee the daily running of our salon, provide exceptional client experiences, lead and develop a team of skilled professionals, and set creative trends that define our brand. Key Responsibilities: 1. Operations Management 2. Oversee the daily operations of the salon, ensuring smooth, efficient, and organized workflows. 3. Maintain high hygiene standards by monitoring cleanliness, ensuring adherence to health and safety regulations, and conducting regular checks. 4. Deliver outstanding customer service by cultivating a warm, professional, and luxurious client experience. 5. Address client inquiries, feedback, and complaints promptly and professionally to ensure satisfaction and loyalty. 6. Manage staff scheduling and client bookings to optimize operations and minimize wait times. 7. Track salon performance metrics, such as revenue, client retention, and staff productivity, and implement improvements where needed. 8. Staff Management 9. Create and manage staff schedules (rota) to ensure adequate coverage and efficient operations. 10. Oversee daily staff activities and provide clear direction to maintain high productivity and service quality. 11. Recruit, onboard, and train staff from basic manicure and pedicure techniques to advanced nail art and extensions. 12. Organize workshops and refresher training to keep the team updated on the latest techniques and trends. 13. Conduct regular performance evaluations, offering constructive feedback and encouraging growth. 14. Marketing and Promotion 15. Manage the salon’s Instagram page, posting engaging and visually appealing content to attract and retain followers. 16. Design and execute sound, targeted marketing campaigns to reach specific client groups, such as bridal parties, professionals, or seasonal events. 17. Plan in-salon promotions, loyalty programs, and collaborations to boost visibility and revenue. 18. Develop creative social media strategies to highlight the salon’s services, designs, and team expertise. 19. Nail Creative Direction 20. Design and develop on-trend nail styles, keeping Diamond Nails at the forefront of nail artistry. 21. Maintain a strong understanding of diverse nail techniques, including ombre, 3D nail art, marble effects, and seasonal or holiday-themed designs. 22. Evaluate past designs and build upon them to create a captivating and dynamic portfolio for the salon. 23. Collaborate with staff to brainstorm and innovate new nail art and techniques. 24. Offer seasonal and exclusive nail collections tailored to special events or trends. 25. Financial Management 26. Oversee the salon’s finances, including managing budgets, tracking expenses, and maximizing profitability. 27. Monitor daily sales, service revenue, and product retail performance. 28. Develop financial reports and provide insights to identify areas for growth and cost-saving opportunities. 29. Manage staff payroll, ensuring accuracy and timeliness. 30. Liaising with Suppliers 31. Build and maintain strong relationships with suppliers to ensure consistent, high-quality product availability. 32. Research and negotiate competitive pricing on products and tools. 33. Keep up to date with new product launches and innovations to incorporate into the salon’s offerings. 34. Monitor inventory levels and coordinate timely restocking to prevent shortages or overstocking. 35. Business Development 36. Identify and explore opportunities for expansion, whether through new locations or additional services. 37. Conduct market research to stay ahead of industry trends and client demands. 38. Work with stakeholders, including landlords and suppliers, to facilitate growth and negotiate partnerships. 39. Develop and implement strategies to increase the salon’s profitability and customer base. 40. Seek collaborations with beauty influencers, local businesses, and event organizers to enhance brand awareness. 41. Qualifications and Skills: 42. Proven experience in salon management or a similar leadership role in the beauty industry. 43. Expertise in nail care and advanced techniques, with a strong creative flair for design. 44. Excellent organizational and multitasking skills to manage both operational and creative responsibilities. 45. Strong leadership and communication skills, with the ability to inspire and manage a diverse team. 46. Exceptional customer service skills and the ability to build lasting client relationships. 47. Proficiency in social media management, particularly Instagram, and a knack for creating impactful marketing campaigns. 48. Familiarity with salon management software and adherence to hygiene and safety standards. 49. Financial acumen with experience managing budgets and tracking performance metrics. 50. What We Offer: 51. Competitive salary with performance-based incentives. 52. Opportunities for professional development and skill-building. 53. A supportive, collaborative work environment where creativity thrives. 54. The chance to make a significant impact on Diamond Nails’ growth and reputation.

Job Title: Customer Service Manager (SOC: 4143) Location: 7 A Henriques Street, London, England, E1 1NB (On-site) Reports To: Operations Manager About Us: East Dragon LD Ltd is a premier online retailer specializing in luxury superbrands, high-end fashion, and luxury watches. Based in London, we pride ourselves on delivering exceptional quality and style to our B2C clients. While rooted in the UK, we are rapidly expanding our operations into global markets to bring our curated collections to a worldwide audience. Our mission is to provide an unmatched shopping experience and maintain our reputation for excellence in the luxury retail sector. Job Summary: The Customer Service Manager will oversee all aspects of the customer service department, ensuring that B2C clients across the globe receive timely and effective assistance. You will lead and develop a team of representatives, resolve escalated issues, and contribute to shaping the overall customer service strategy. This includes gathering customer feedback to make data-driven decisions and building a loyal customer base through exceptional service. Key Responsibilities: Customer Service Leadership and Strategy - Gather and analyse customer feedback to derive actionable insights and improve service operations. - Develop and implement a data-driven customer service strategy for online operations. - Launch initiatives that build customer loyalty, ensuring repeat business and long-term satisfaction. - Ensure prompt and effective resolution of customer inquiries, complaints, and escalations. - Foster a customer-centric culture within the team. Team Management - Recruit, train, and mentor a multilingual customer service team with expertise in luxury markets. - Set clear objectives and provide regular performance feedback to ensure a high-performing team. - Manage staffing schedules to ensure adequate support during peak business hours and across time zones. - Conduct training sessions to enhance customer service skills and knowledge. - Motivate and empower the team to exceed customer satisfaction targets. Customer Experience - Oversee customer inquiries across multiple channels, including email, chat, phone, and social media, with a focus on luxury clientele. - Collaborate with teams such as Marketing, Sales, and Logistics to elevate the overall customer experience. - Address and resolve escalated customer complaints promptly, ensuring professional and personalized resolutions. - Monitor and leverage customer feedback to identify areas for improvement in products, services, and processes. Process Improvement - Develop, document, and continuously refine customer service policies and procedures. - Work closely with departments such as logistics and marketing to resolve customer issues efficiently. - Leverage CRM tools and technology to streamline workflows and enhance service delivery. - Stay updated on industry trends and best practices to drive innovation in customer service. Reporting & Analytics - Track and report on key performance indicators (KPIs), including response times, resolution rates, and customer satisfaction scores. - Analyse customer service metrics to identify trends and recommend strategies for improvement. - Prepare detailed reports for senior management, highlighting successes, challenges, and growth opportunities. Problem-Solving - Handle complex or sensitive customer issues, turning challenges into opportunities for exceptional service. - Proactively anticipate potential issues and implement preventative measures to enhance customer satisfaction. Qualifications: Required: At least 2 years of proven experience in a customer service or customer success role, ideally in a B2C environment. Previous experience in the fashion industry, particularly in luxury brands or watches, with a strong understanding of the online fashion business model. Outstanding communication, interpersonal, and conflict-resolution skills. Strong organizational and multitasking abilities in a fast-paced environment. Preferred: Experience using CRM tools. Experience in managing customer service teams in an in-office setting. Proficiency in data analysis and tools like Excel or Google Sheets. Key Attributes: A customer-centric approach and a genuine passion for helping people. Ability to lead, motivate, and inspire a team to excel. Calm under pressure, with a proactive and solution-oriented mindset. What We Offer: Competitive salary and performance-based bonuses. Opportunities for career growth and professional development. A supportive and collaborative work environment. Employee discounts on all East Dragon LD Ltd products. 28 holiday pay per year.

We are seeking a passionate and outgoing Brand Ambassador to represent our brand and engage with customers in a meaningful way. In this role, you’ll play a key part in promoting our products and services, increasing brand recognition, and developing strong customer connections. If you’re a people-oriented individual with great communication abilities and a dedication to customer service, this is your chance to thrive in an exciting, fast-paced environment. Core Responsibilities: Lead door-to-door sales initiatives to promote our products and services Establish and maintain solid customer relationships with tailored interactions. Consistently meet or exceed sales targets and contribute to team achievements. Provide in-depth product information and recommend solutions that address customer needs. Serve as a professional brand ambassador, embodying company values. Qualifications: Excellent communication and interpersonal skills. Motivated by goals and success. Positive, proactive attitude with a strong drive to succeed. Ability to work autonomously while collaborating effectively within a team. Why Join Our Team? Be part of a competitive and rewarding growth environment. Collaborate with a team that values creativity, customer satisfaction, and performance. Competitive pay with incentives based on your performance. If you’re ready to take on a rewarding challenge and help us build long-term relationships with customers, we’d love to have you onboard. Bring your enthusiasm, drive, and communication skills to our team as we continue to grow and make a difference. Apply Now!

Sous Chef – Italian Restaurant Kings Cross Located in the heart of Kings Cross is our all-day dining eatery Spagnoletti. Our Italian inspired restaurant aims to create quality dishes from humble ingredients that honour the authentic Italian cuisine, while also demonstrating the creativity and distinctive style of Spagnoletti and our new Chef Patron, Adam Simmonds. As one of the nations culinary talents, Simmonds is bringing to Spagnoletti the unmatchable skills gained from working under Raymond Blanc at Le Manoir aux Quat’Saisons, as well as expertise and knowledge acquired at his first Michelin Star restaurant Ynshir Hall along with his second at Adam Simmonds at Danesfield House. We are looking for an experienced Sous Chef, a well organised & strong person, experienced with Italian cuisine and capable to deal with high volume, to work alongside Simmonds and the team. The Sous will need to be able to maintain the smooth running of the kitchen alongside the Head Chef following instructions from Chef Patron. We are looking for someone on a Senior Level experienced within the role in a similar environment for at least 2/3 years - it is essential to be experienced with fresh & seasonal produce, pasta making, and have a stable career path, to be considered. The ideal candidate will: · Ensure the consistent smooth running of the back of house department. · Develop a menu alongside the Head Chef and Chef Patron. · Ensure effective control of stock purchasing, receipt, storage, preparation, and service with regard to quality, quantity, and safety. · Maintaining a high level of food quality and production. · Ensure that the food operations are controlled in a manner that reaches the desired cost of sales and maximising potential and optimising resources. · Ensuring the security of all foods, chemicals, and equipment by maintaining procedures laid down by the Health and Safety Policy. · Organise orders. · Complete the staff rotas. · Ensure all Training & Development is completed together with health & safety regulations. If you are looking for a forward thinking, contemporary, and genuine company, then look no further. Apply now to begin your journey with us.

Job Title: Outbound Customer Services Advisor Location: South Marston, Swindon Contract: Initially temporary with permanent potential Salary: Up to £12.50 per hour Hours: Monday to Friday 37.5 hours per week – Requirement to work weekends on rota basis Background We are OutsideClinic - the UK's leading specialist provider of eye and hearing health care at home. Our mission is to improve the health, wellbeing and happiness of older people. We do this by providing extra ordinary care through life enhancing life changing clinical domiciliary services. We believe that clinically excellent eye and hearing health care should be accessible and affordable for all, especially for those who can't get to the high street unaided. We are seeking an energetic, passionate, and highly motivated Customer Service Advisor who is committed to helping people with their hearing needs. This individual will make outbound calls to both new and existing customers, maximising booking opportunities, while occasionally handling inbound calls. The ideal candidate will exhibit excellent communication skills, a customer-focused mindset, and a genuine desire to assist others. Success in this role requires enthusiasm, compassion, and the ability to thrive in a fast-paced environment. This position combines proactive outreach to potential customers with exceptional service and support for inbound enquiries. Principle Accountabilities Outbound Sales: - Engage with new leads to initiate conversations, focusing on scheduling private hearing tests with our Hearing Aid Dispensers, while identifying upselling opportunities where appropriate. - Prior experience in outbound calling is highly desirable, as this constitutes approximately 70% of the role. - Identify customer needs and propose suitable solutions. - Consistently achieve and exceed assigned targets and KPIs. - Maintain accurate and detailed records of calls and sales activities in the CRM system. - · Proactively follow up on leads generated through marketing campaigns. Inbound Customer Support: - Handle incoming calls from customers with a proactive approach to understanding their requirements. - Resolve customer concerns promptly and effectively, maintaining high levels of satisfaction and encouraging positive Trustpilot reviews. - Provide professional and courteous service to both new and existing customers via telephone and email. - Identify opportunities for lead generation during customer interactions. - Perform occasional administrative tasks as required. About you You will have: - Proven experience in a sales role, ideally with both inbound and outbound responsibilities. - Excellent verbal communication and active listening skills. - Strong negotiation and persuasion abilities. - Proficiency in basic IT systems, including customer databases, email, and Microsoft Office applications. - Familiarity with CRM tools and sales software (e.g., Salesforce, HubSpot, or similar). - A proven ability to thrive in a target-driven environment. - High levels of organisation and attention to detail. - Resilience and the ability to handle rejection in a professional manner. - Experience within a healthcare setting is desirable. In addition to the principal accountabilities listed above, you may be required to undertake other duties from time to time, ensuring compliance with company policies, procedures, NHS guidelines, and current legislation at all times.

Job Description: We are seeking an experienced Litigation Solicitor to lead legal proceedings aimed at overturning the liquidation of a company and protecting associated assets. The role involves challenging liquidation, summary judgments, filing counterclaims, and securing injunctions to halt asset sales. Key Responsibilities: - Draft and file applications to rescind liquidation orders and challenge summary judgments. - Obtain injunctions to prevent asset sales and secure ownership rights. - Coordinate with barristers, forensic accountants, and insolvency specialists. - Represent the client in correspondence with courts, liquidators, and opposing counsel. - Manage all litigation aspects, including drafting, evidence preparation, and strategy. ** Education and Professional Qualifications:** ** Essential:** - ** Law Degree (LLB or equivalent):** A recognized undergraduate law degree or a non-law degree followed by a Graduate Diploma in Law (GDL). - ** Legal Practice Course (LPC):** Completion of the LPC (or equivalent for Scotland or other jurisdictions) as part of the solicitor qualification pathway. - ** Qualified Solicitor Status:** Admission to the Roll of Solicitors in England and Wales (or relevant jurisdiction) and possession of a valid practising certificate. Desirable: - Master’s Degree or Specialist Training: An LLM in Commercial Law, Corporate Law, or Insolvency Law to demonstrate advanced knowledge in relevant legal areas. - ** Insolvency Practitioner Qualifications:** Completion of additional certifications, such as the Joint Insolvency Examination Board (JIEB) qualification, though not mandatory, is highly desirable. ** Experience Requirements:** ** Post-Qualification Experience (PQE):** - Minimum 5 years PQE in litigation with a strong focus on corporate insolvency and asset recovery. - Proven track record in handling high-value, complex cases involving summary judgments and injunctions. Technical Skills: - Strong drafting and advocacy skills, particularly for preparing counterclaims, court applications, and injunctions. - Deep knowledge of insolvency law, corporate disputes, and procedural rules under the Civil Procedure Rules (CPR). - Ability to coordinate with barristers, forensic accountants, and other specialists. ** Contract Type:** ** Contract Type: Flexible options available:** - Fixed-Term Contract: Ideal for 6–12 months, renewable based on performance and case outcomes. - Project-Based Contract: Pay-per-project for specific legal actions such as injunctions, counterclaims, or appeals. - Zero-Hours Contract: For as-needed legal consultation and support, especially for urgent filings or hearings. ** Location:** Remote/Hybrid with occasional in-person meetings if necessary. Rate: Competitive and commensurate with experience, with hourly and project-based options

Are you an experienced leader with a passion for delivering exceptional customer service and driving retail success? We are looking for a dedicated and dynamic Retail Manager to join our team! This is a fantastic opportunity for a motivated professional to oversee all aspects of store operations, lead a talented team, and ensure our customers have an outstanding shopping experience. Key Responsibilities: As a Retail Manager, you will: Team Leadership: Recruit, train, and develop staff to maintain a high-performing team. Assign tasks, monitor progress, and provide regular feedback on staff performance. Foster a positive work environment that encourages collaboration and growth. Customer Service Excellence: Liaise with staff to provide up-to-date information on merchandise and special promotions to customers. Ensure customer complaints and queries regarding sales and services are resolved promptly and effectively. Stock Management: Ensure adequate reserves of merchandise are maintained and oversee efficient stock management. Examine the quality of merchandise to meet customer expectations. Financial Oversight: Oversee the maintenance of financial and operational records. Authorise payments for supplies, decide on pricing strategies, discounts, and credit terms. Store Presentation & Security: Ensure effective use of advertising and display facilities to maximise sales. Oversee security arrangements to protect the premises and its assets. Experience not sessional however will be preferred. Education minimum GSCS

DELIVERFOOD ONLINE - LOCATION: Field based in and around London with our Head office based in Brentford. Most of our Associates/Managers work remotely with one day in the Office. SALARY: Generous basic, Commission and a Monthly Residual bonus. CONTRACT: Self Employed, Full Time/Part Time. BENEFITS: Paid monthly Continuous progression and promotional prospects. We help Restaurants Takeaways and Hotels thrive by offering a seamless, transparent and a Restaurant centered platform. We enable Restaurants, Takeaways and Hotels to grow sustainably without having to pay up to 35% of their revenue in Commissions to traditional Delivery Companies such as JustEat/Deliveroo/Uber Eats. Deliverfood Online offers Restaurants/Takeaways/Hotels a complete Delivery platform with access to our many Delivery Drivers throughout the UK. Deliverfood Online do not charge Restaurants a Commission on each order. We provide intuitive technology, real time data and personalised support to enhance operational efficiency and to boost customer loyalty. We help our Clients to take back control of their business and also help them retain 100% of their Revenue. Deliverfood Online are also introducers to a panel of UK Lenders who offer a range of unsecured Business loans to Restaurants, Takeaways and Hotels for any purpose with access to funds usually within 48 hrs which you would sell alongside our product to increase your earning potential. THE OPPORTUNITY. As a Sales Associate/Manager your role will be to explain the key benefits of our Services to Restaurants /Hotels/Takeaways throughout the UK. You will receive daily pre-qualified leads for Restaurants, Takeaways and Hotels who want to use our Services, set up by our Telesales team. 1. Exceptional Earning Potential for the right candidate 2. Quality pre-qualified appointments 3. Comprehensive ongoing training 4. A strong Support Network. We are looking for people with: - Excellent Communication Skills - Customer-Centric Approach - Positive and Solutions Orientated - Candidates looking for a New Challenge for 2025 - Competitive and want to be your own boss. - Sales/Marketing experience preferred but not essential as full ongoing training will be given. If you believe you have what it takes to be one of our Top Earning Sales Associates/Manager Full time or Part time then this could be the right Opportunity for you!

About Us Welcome to The Project HQ, your go-to platform for empowering project professionals with the knowledge, resources, and community to excel. We help individuals and organisations navigate the complexities of project management through innovative learning products, comprehensive courses, and a vibrant, supportive network. We’re on the hunt for motivated, customer-focused individuals to join our team, promote our offerings, and grow our community of professionals shaping the future of project management. Role Overview As a Sales Representative at The Project HQ, you’ll be the driving force behind building relationships with clients, promoting our courses, and converting interest into sales. This fully remote, commission-based role offers flexible hours and is perfect for students or anyone looking to make extra income while working from anywhere. Key Responsibilities - Sales Development: Identify and engage with potential customers (students, professionals, organisations) to generate sales. - Product Promotion: Present and promote The Project HQ’s course offerings, membership benefits, and resources to potential clients. - Client Relationship Management: Build and nurture long-term relationships with clients, helping them find the right learning solutions. - Lead Qualification: Understand client needs and recommend suitable products to maximise conversions. - Market Awareness: Stay informed about industry trends and use this knowledge to refine your sales approach. - Sales Reporting: Track and report on sales activity, including achieving and exceeding monthly sales quotas and KPIs. What We Offer - Pay Structure: Commission based only - Pay frequency: Weekly - Professional Development: Free access to our exclusive project management course. - Flexibility: Work remotely with flexible hours to fit your schedule. - Supportive Environment: Join a dynamic and collaborative team committed to your success. - Growth Opportunities: Be part of a growing company with room for career advancement as we expand. Why This Role is Perfect for You This role is commission-based only and is ideal for students, professionals looking to make extra income, or anyone seeking flexible, remote work. With access to free training and professional development resources, this is your chance to earn while you learn and grow in a thriving industry. Ready to join The Project HQ team and help professionals achieve their goals? Apply now and be part of our mission to elevate the field of project management!

About Us: We are a dynamic and customer-focused property agency, committed to helping clients find their perfect homes and investment opportunities. With a reputation for excellence and a passion for delivering outstanding service, we are seeking a motivated and driven Estate Agent to join our expanding team. Role & Responsibilities: As an Estate Agent, you will be responsible for: Handling property sales and lettings, from initial contact to completion. Building and maintaining strong relationships with clients, both buyers and sellers. Conducting property viewings and providing clients with market insights. Negotiating offers and closing deals in a professional and efficient manner. Keeping up-to-date with local market trends and property values. Generating new business through networking, referrals, and lead generation. Managing listings on property platforms and social media. Providing exceptional customer service and ensuring client satisfaction throughout the entire process. Key Skills & Experience: Previous experience in estate agency or sales is desirable but not essential. Excellent communication and interpersonal skills. A strong customer service ethos and proactive approach. A good understanding of the local property market. Highly organized, with the ability to manage multiple clients and properties. Ability to work well under pressure and meet sales targets. Full UK driving license and access to a car (or willingness to travel). What We Offer: A competitive salary and commission structure. Ongoing training and professional development. Career progression opportunities within a growing company. A supportive and dynamic team environment.

An Incredible Opportunity for a Restaurant Manager! Are you a passionate, ambitious leader with a flair for Italian fusion cuisine? This is your chance to join a thriving, privately owned restaurant group at a pivotal and exciting stage of its growth. What We’re Looking For A natural talent for delivering exceptional customer service. A minimum of 3 years’ experience as a manager in a fast-paced, high-energy restaurant setting. Creativity and a drive to implement your own ideas to elevate the business. Hands-on leadership, ensuring smooth day-to-day operations. A passion for developing your team and nurturing talent for future growth. The ability to foster a lively, welcoming atmosphere while leading by example. Meticulous attention to cleanliness, food hygiene, and safety standards. Proficiency in stock control, weekly reporting, and budget management. Expertise in managing rotas, sales forecasting, and staying ahead of trends. What’s in It for You? Career progression with a fast-growing, innovative brand. An attractive bonus structure. Access to ongoing training and professional development. A real opportunity to make a difference and influence the brand’s future. Discounted, delicious food to enjoy! Company pension for long-term security. If you’re ready to lead, inspire, and grow within an ethical, forward-thinking brand, this is your moment. Join us and be part of something extraordinary!

We are seeking a dedicated Shop Manager to join our team at. This role offers the opportunity to thrive in a fast-paced retail environment where no two days are the same. As the Shop Manager, you will oversee the daily operations of your store, ensuring both efficiency and profitability. With the customer at the heart of everything we do, you will constantly seek ways to improve service through on-the-job coaching and feedback. Your guidance will ensure that your store remains a safe and welcoming place to work and shop. Key Responsibilities - Team Leadership : Lead and manage a team of colleagues, dedicating regular quality time with them during shifts. - Colleague Engagement : Build personal relationships with colleagues, understanding their feelings about working in the store through regular conversations. Foster a culture where colleague experience is central to our operations. - Self-Serve Culture : Promote and role model a self-serve culture, using available tools to resolve queries and encouraging your team to do the same. - Operational Excellence : Ensure that all colleagues receive appropriate training, a warm welcome to and have the necessary tools to perform their jobs. Ensure compliance with pay and employment standards, and prioritize the safety, health, and wellbeing of your team. - Performance Management : Regularly assess the shape and capability of your team to ensure future readiness through inspiring performance and supporting the creation of a high-performing team. - People Leadership : Oversee people leadership tasks such as absence management and problem-solving. - Recognition and Celebration : Regularly recognize and celebrate the contributions and performance of your team. - Talent Development : Understand the resource needs of your store, identify and develop talent internally, and recruit the best people in the industry. Ensure a diverse and inclusive talent pipeline reflective of the community you serve. - Service Operation : Oversee the operation of all services in your store, including Post Office Local, EvRi, and vending. - Business Implementation : Implement business changes and new ways of working in your store. - Resource Management : Resource your store within the labour budget to ensure it remains open for trading and compliant with recruitment principles. - Customer Experience : Ensure customers have a great shopping experience, and foster trusted partnerships that benefit the local community. - Daily Coaching : Coach your team daily to deliver excellent retail standards and a great shopping trip. - Competitor Analysis : Regularly review local competitor activity to identify opportunities and threats, and take appropriate action. - Health and Safety : Lead a robust health and safety culture, review preventable incidents and accidents, and ensure audit performance is maintained. - Task Support : Assist your team with tasks such as serving customers, stock replenishment, and completing safe and legal routines. - Alcohol Sales : As the DPS/Premises holder, ensure responsible alcohol sales from your store. Job Types - Full-time, Permanent Education - Minimum NVQ level 3 or 4 in Business Administration Experience - Retail sales: 1 year (preferred) - Supervising experience: 1 year (preferred) - Customer service: 1 year (preferred) - Retail management: 1 year (preferred) - Management: 1 year (preferred) Licence/Certification - Driving Licence (preferred) - Sponsorship available If you are ready to lead a dynamic team and ensure a top-notch shopping experience for our customers, we encourage you to apply for this exciting opportunity!

Job Title: Self-Employed Sales Consultant (Estate Agent) Company: Alexander James Property Ltd Location: Hanley, ST1, Stoke-on-Trent (In-Person) Job Type: Self-Employed Earning Potential: Up to £100,000 per year (commission-based) Join Our Team at Alexander James Property Ltd! Are you a motivated and target-driven professional with a passion for property sales? Alexander James Property Ltd, a trusted and expanding Estate Agent covering the West Midlands, Staffordshire, and Warwickshire, is looking for dynamic Self-Employed Sales Consultants to join our growing team. This is a fantastic opportunity for entrepreneurial individuals ready to thrive in a fast-paced, commission-based environment with uncapped earning potential. Why Partner with Us? Exceptional Earnings: Potential to earn up to £100,000 per year with a competitive, commission-based structure. Career Growth: Benefit from clear pathways to success with a rapidly expanding company. Incentives and Rewards: Enjoy exciting work trips abroad and a dynamic bonus scheme. Professional Development: Access paid support for NAEA (National Association of Estate Agents) studies. Engaging Culture: Participate in team events and referral programs designed to build lasting professional connections. Your Responsibilities Portfolio Management: Handle a portfolio of property buyers and sellers independently. Property Viewings: Schedule and conduct property viewings with potential buyers. Transaction Coordination: Work with clients, solicitors, financial advisors, and estate agents to ensure smooth transactions. Negotiations: Lead negotiations to maximize value for all parties involved. Client Matching: Introduce clients to properties tailored to their preferences and budgets. CRM Management: Maintain updated and accurate records of client interactions within the CRM system. Client Communication: Keep clients informed of progress, updates, and relevant information to ensure satisfaction and repeat business. What We’re Looking For Experience: At least 1 year of experience in property sales or a related role (preferred). Driving License: A valid UK driving license and access to your own vehicle (required). Time Management: Strong punctuality and self-discipline. Communication: Exceptional verbal and written communication skills. Organization: Detail-oriented with excellent organizational skills. Self-Motivation: A driven individual who thrives in a commission-based environment. Tech Proficiency: Comfortable using technology and CRM platforms. Work Location Hanley, ST1, Stoke-on-Trent Candidates should be able to commute reliably or plan to relocate before starting. Ready to Take Control of Your Success? If you're excited about the potential of a rewarding career in real estate with unlimited earning potential, we’d love to hear from you. Apply today to become part of the Alexander James Property Ltd team and make your mark in the industry!

We are seeking a dynamic and experienced Store Manager to oversee our retail operations. The ideal candidate will possess strong leadership skills and a passion for delivering exceptional customer service. As a Store Manager, you will be responsible for managing daily operations, driving sales performance, and ensuring a positive shopping experience for our customers. This role requires excellent time management, administrative capabilities, and the ability to manage a diverse team effectively. Duties · Manage daily store operations to ensure efficiency and effectiveness. · Lead, motivate, and develop a team of sales associates to achieve sales targets. · Oversee inventory management, including stock levels and product displays. · Implement sales strategies to drive revenue growth and enhance customer satisfaction. · Maintain high standards of visual merchandising and store presentation. · Handle administrative tasks such as scheduling, payroll, and reporting. · Provide excellent phone etiquette when dealing with customer inquiries or complaints. · Ensure compliance with company policies and procedures. · Foster a welcoming environment for customers by promoting a culture of service excellence. · Act as a point of contact for multilingual customers to enhance their shopping experience. Qualifications · Proven experience in retail management or a similar role is essential. · Strong team management skills with the ability to inspire and lead others. · Excellent time management skills to prioritise tasks effectively. · Administrative proficiency in handling reports and operational documentation. · Bilingual or multilingual capabilities are highly desirable to cater to diverse customer needs. · Strong sales management skills with a track record of achieving targets. · Exceptional interpersonal skills with an emphasis on phone etiquette and customer interaction. · Ability to adapt in a fast-paced retail environment while maintaining composure under pressure.