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Job Title: Store Supervisor/Manager for Jewelry Store Position Overview: As a Store Supervisor/Manager for our stores, you will be responsible for overseeing the day-to-day operations of the store and ensuring the highest level of customer satisfaction. Your main duties will include supervising staff, managing inventory, maintaining the store appearance, and providing exceptional customer service. You will also be responsible for achieving sales targets, implementing marketing strategies, and ensuring compliance with company policies and procedures. Key Responsibilities: Team Supervision: Lead and supervise a team of sales associates, ensuring they are trained and motivated to deliver excellent customer service. Assign duties, manage schedules, and provide guidance when necessary. Customer Service: Ensure an exceptional customer experience by providing prompt and personalized service. Resolve customer complaints or issues and address any concerns promptly. Sales and Marketing: Monitor and achieve sales targets by implementing effective sales strategies, upselling products, and cross-selling. Collaborate with marketing department to implement promotional activities and attract potential customers. Inventory Management: Maintain accurate inventory records, conduct regular stock checks, and ensure appropriate stock levels are maintained. Coordinate with suppliers for timely replenishment and manage product deliveries. Store Operations: Oversee daily store operations, including opening and closing procedures, cash management, and POS system operation. Ensure compliance with company policies, pricing guidelines, and safety procedures. Visual Merchandising: Collaborate with visual merchandisers to create appealing product displays and maintain visual standards in the store. Ensure products are properly labeled and effectively showcased to entice customers.Training and Development: Continuously train and develop sales associates on product knowledge, customer service skills, and sales techniques. Conduct regular performance evaluations and provide constructive feedback to improve individual and team performance. Reporting and Analysis: Generate sales reports, analyze data, and identify trends to make informed business decisions. Provide insights and recommendations to the store manager for improving sales and customer satisfaction. Administration: Complete administrative tasks such as preparing work schedules, managing employee records, and maintaining accurate sales and inventory reports. Above all, we expect you to maintain the highest integrity and values of the company while performing your job role.

The Counter Soho is searching for a Restaurant Manager to join our leadership team. Located on Kingly Street, just a stone's throw from the lively Carnaby Street, Chef Demirasal serves up a tantalising mix of Aegean flavours from Greece and Turkey, inspired by his Izmir roots, with a dash of Mediterranean and Levantine flair. ** Key Responsibilities** - Lead, mentor, and inspire a team of servers, hosts, bartenders, and kitchen staff to deliver exceptional service and achieve performance targets. - Ensure that every guest receives a memorable dining experience characterised by attentive service, delicious food, and a welcoming atmosphere. Address guest inquiries, feedback, and complaints promptly and courteously. - Oversee day-to-day restaurant operations, including opening and closing procedures, staff scheduling, inventory management, and cleanliness standards. Implement efficient systems and processes to streamline operations and enhance productivity. - Develop and implement strategies to drive sales, increase revenue, and attract new customers. Collaborate with the marketing team to execute promotional activities, special events, and social media campaigns to promote the restaurant. - Monitor sales performance, analyse financial reports, and manage budgets to optimise profitability. Control costs and expenses while maintaining high-quality standards and maximising revenue opportunities. - Provide ongoing training and development opportunities to enhance the skills and knowledge of staff members. Foster a culture of continuous learning, teamwork, and professional growth. - Ensure compliance with food safety regulations, health and safety standards, and licensing requirements. Conduct regular inspections to maintain cleanliness and hygiene standards throughout the restaurant. - Build and maintain positive relationships with suppliers, vendors, and service providers. Collaborate with colleagues and stakeholders to achieve common goals and objectives. - Previous experience in a managerial role within the hospitality industry, preferably in a restaurant setting. - Knowledge of relevant regulations and compliance standards, including food safety and licensing laws. - Flexibility to work evenings, weekends, and holidays as required. ** You have** - Previous managerial experience in a chef-lead restaurant is a BONUS - Strong leadership and interpersonal skills. - Strong leadership and interpersonal skills with the ability to motivate and inspire a diverse team. - Excellent communication and customer service skills, with the ability to interact effectively with guests and colleagues. - Proven track record of achieving sales targets and driving operational excellence. - Sound financial acumen and experience in budget management and financial analysis. - Knowledge of relevant laws, regulations, and compliance standards. - Flexibility to work evenings, weekends, and holidays. ** Benefits** - Hospitality Rewards - WPA medical cash health plan - Free lunch - Competitive salary and performance-based incentives. - Opportunities for career advancement and professional development. - Comprehensive benefits package, including health insurance and retirement plans. - Employee discounts and perks across portfolio companies - Supportive and collaborative work environment.

Job Description: We are Honest Greens, an innovative, passionate, and rapidly expanding restaurant lifestyle brand with one mission: improve society through real food. We do things differently in our industry, embracing - and creating - new restaurant trends and technologies that allow us to make healthy food affordable, convenient, and incredible delicious. We believe this will help people in our communities live longer, happier, and more sustainable lives. The Restaurant Director is responsible for overseeing all aspects of the restaurant’s operations, ensuring an exceptional guest experience, driving revenue growth, and maintaining high operational standards. They will lead and develop the team, manage budgets, and ensure that the restaurant aligns with the brand’s vision and values. RESPONSABILITIES Operational Management: - Oversee the restaurant's daily operations, ensuring efficiency and service excellence. - Implement and uphold brand standards in food quality, service, and ambiance. - Monitor and optimize restaurant performance through KPIs and guest feedback. Team Leadership & Development: - Recruit, train, and develop a high-performing team. - Foster a strong culture of leadership, teamwork, and accountability. - Conduct regular team meetings and performance evaluations. Financial & Business Management: - Manage budgets, control costs, and maximize profitability. - Optimize inventory, labor, and operational expenses. - Identify business opportunities to increase sales and customer retention. Guest Experience & Brand Representation: - Ensure outstanding customer service and resolve guest concerns proactively. - Maintain a high level of hospitality and brand alignment in all guest interactions. - Oversee marketing initiatives and community engagement efforts. Compliance & Safety: - Ensure adherence to health, safety, and food hygiene regulations. - Maintain a clean, organized, and compliant restaurant environment. - Implement risk management procedures to safeguard staff and guests. REQUIREMENTS - Minimum 5 years of experience in a senior restaurant management role. - Strong leadership, communication, and problem-solving skills. - Proven ability to manage P&L, budgets, and operational costs. - Passion for hospitality, guest experience, and team development. - Ability to thrive in a fast-paced and dynamic environment. WHAT WE OFFER 🍽️ Up to €300 meal credit to enjoy in our restaurants. 🥑 50% discount in all our locations. 🎳 Monthly “cultural” outings with the team. 🎟️ Fun corporate events throughout the year. 🚀 Internal growth opportunities within the company. 📚 Ongoing training to enhance your skills. 🌍 The chance to join a rapidly expanding company.

Yard Sale Pizza is on the search for a Second Pizza Chef to join our amazing team! Who are we? Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 11 of our favourite neighbourhoods. Known for our collaborations, we’ve teamed up with illustrators, musicians, international chefs & local eateries- all on the quest for the perfect pie! We’ve won London’s most-loved restaurant in Time Out’s 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London’s favourite pizza in Time Out’s inaugural Clash of the Slices in 2022. We’re a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. What will I be doing? - Ensuring the kitchen service is running smoothly. - Leading shifts and taking ownership in the absence of the Head Chef. - Adhering to the highest standards, including cleanliness and organising deep cleans. - Training the team alongside the Head Chef. - Completing all prep as required and taking responsibility for your workstation. - Work collaboratively in a team alongside the wider team. What are we looking for? - Someone with previous experience stretching, baking and making dough in a fast-paced environment. - Someone with a good command of English. - An excellent communicator who enjoys being part of a team! - Someone who is willing to work weekends. What’s on offer: - Working with a fantastic team in a fun environment - A brilliant work/life balance so you won't be working super-late! - There's loads of opportunities to progress to a Head Chef role as we have really ambitious expansion plans! - A competitive hourly rate including bonuses. - Full time hours - around 40 hours per week with all overtime paid for. - Holiday paid in days off or in cash. - Training & career progression - we have excellent learning and development opportunities! - Free pizza on shift and brilliant discounts to enjoy with family and friends. - Fun staff parties - we close the shops so we are all able to join together! - Hospitality Action’s Employee Assistance Programme (EAP) offers free independent, expert, support and advice 24/7 to all YSP staff. If this sounds good, then we can’t wait to hear from you! Pizza & Love, YSP

Job description Are you an experienced Food Chef & Trainer who is looking for the next challenge in your career? Are you interested to work for a Food-Tech company offering an enriching experience and rewarding career growth? Do you have the skills, experience, and passion to work in a fast-paced and dynamic environment? If so, we have an exciting opportunity for you! Hungry for a challenge? That’s good, because at Cook’d Brands we are growing rapidly and have abundant opportunities. We are a highly regarded Cloud Kitchen brand with a mission to become the leading virtual brand within the industry. Our mission? To empower every food moment around the world, whether it’s through customer service, account management or even deliveries. About this role: We provide the platform and tools to help our partners increase their visibility online and increase revenue by providing additional brands to their existing takeaway/restaurant as delivery only. As a Field Food Chef & Trainer, you will be fully accountable for training and setting up new stores and provide them with ongoing support and retraining as required. You will also be accountable for the development and growth of your area, driving both consumer choice and increased revenue to maximise your partners orders. Yo You will act as a trusted advisor to your partners in your region. Location - UK Wide Role Responsibilities: - Deliver on-site trainings and demonstrations to the clients (group and 1-1) and support sales team with any potential leads. - Support new locations with check-ins for the first 12 weeks of launch - Gain a thorough understanding of our products and services on a continual basis. - Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors - Ensure the timely and successful delivery of our product / system training according to customer needs and objectives. - Establish efficient ways of working and managing end to end delivery of training and continuous progress review across all of your accounts. - Provide mystery shops to ensure quality and service is maintained - Mentor and prioritise order growth for activated restaurants, promoting business efficiency and growth - Take ownership and accountability of your region and focus on positive growth Role Requirements: - Kitchen experience in cooking or being head of a fast food kitchen - Focus on building and proactively managing relationships with the existing Key Accounts as well as with any potential customers - Result-oriented and customer focussed - Excellent communication, presentation and organisational skills - Self-motivated, pro-active and enthusiastic when dealing with customers. - Passion for continuous learning and self-improvement - Attention to detail, multi-tasking and quick learner - Ability to prioritise workload and ensure timely completion of processes - Must be driven to take on additional responsibilities or challenges - Possession of a full UK driving licence - Must be able to travel (essential to this role) – expenses and mileage will be paid / reimbursed. Should have access to own car and hold a valid UK driving license What you’ll get with Cook’d Brands: - Real impact on the company growth and implemented solutions. - People-first culture that supports innovation and encourages people to move forward. - A great learning environment dedicated to fostering both organisational and personal growth, and help you shape a rewarding and fulfilling career path. - Flexible working hours and remote/hybrid work arrangements - Friendly work environment - Social events and team building activities.

Business Development Associate – Events Catering | London We are a fast-growing food production startup, supplying catering and event management companies. As we expand our reach, we are looking for a driven, strategic, and results-oriented Business Development Associate to help grow our client base and build lasting partnerships. This is an exciting opportunity for a sales-driven professional with a passion for the food and events industry to join a growing company and make a real impact. Key Responsibilities: • Identify Growth Opportunities – Research and map out new business opportunities in the catering and event sector. • Build Strong Relationships – Develop and maintain strong partnerships with catering companies, event planners, and corporate clients. • Negotiate and Close Deals – Lead negotiations and secure long-term contracts with clients. • Support Sales Initiatives – Collaborate with the sales team to drive revenue and achieve business goals. • Contribute to Marketing Efforts – Work on branding, promotions, and campaigns to increase market presence. • Enhance Product Offerings – Work with the product development team to tailor offerings based on market demand. What We’re Looking For: • Proven experience in business development, sales, or account management (preferably in the food, catering, or events industry). • Excellent negotiation and communication skills – ability to build trust and close deals. • A strategic thinker with a proactive approach – someone who identifies opportunities and drives business growth. • Ability to work independently and manage multiple projects, while collaborating with internal teams. • Understanding of the catering and events market in London is a strong plus. What We Offer: Competitive salary + performance-based commission Flexible working environment – autonomy in managing your time and clients Growth opportunities – be part of an expanding company and shape its success A dynamic and supportive team where your ideas and contributions matter Location: London, UK Join us and help revolutionize the catering and events industry!

Sous Chef – Italian Restaurant Kings Cross Located in the heart of Kings Cross is our all-day dining eatery Spagnoletti. Our Italian inspired restaurant aims to create quality dishes from humble ingredients that honour the authentic Italian cuisine, while also demonstrating the creativity and distinctive style of Spagnoletti and our new Chef Patron, Adam Simmonds. As one of the nations culinary talents, Simmonds is bringing to Spagnoletti the unmatchable skills gained from working under Raymond Blanc at Le Manoir aux Quat’Saisons, as well as expertise and knowledge acquired at his first Michelin Star restaurant Ynshir Hall along with his second at Adam Simmonds at Danesfield House. We are looking for an experienced Sous Chef, a well organised & strong person, experienced with Italian cuisine and capable to deal with high volume, to work alongside Simmonds and the team. The Sous will need to be able to maintain the smooth running of the kitchen alongside the Head Chef following instructions from Chef Patron. We are looking for someone on a Senior Level experienced within the role in a similar environment for at least 2/3 years - it is essential to be experienced with fresh & seasonal produce, pasta making, and have a stable career path, to be considered. The ideal candidate will: · Ensure the consistent smooth running of the back of house department. · Develop a menu alongside the Head Chef and Chef Patron. · Ensure effective control of stock purchasing, receipt, storage, preparation, and service with regard to quality, quantity, and safety. · Maintaining a high level of food quality and production. · Ensure that the food operations are controlled in a manner that reaches the desired cost of sales and maximising potential and optimising resources. · Ensuring the security of all foods, chemicals, and equipment by maintaining procedures laid down by the Health and Safety Policy. · Organise orders. · Complete the staff rotas. · Ensure all Training & Development is completed together with health & safety regulations. If you are looking for a forward thinking, contemporary, and genuine company, then look no further. Apply now to begin your journey with us.

Job description We are looking for a super star experienced Restaurant Manager to join our vibrant team! We have an exciting opportunity to join the team at our 40 cover fresh pasta restaurant within the vibrant bustle of Brixton Market SW9. The Concept: La Nonna Pasta Fresca serves traditional Italian pasta dishes in a contemporary open kithcen setting. All of our pasta and sauces are made in house each day with true Italian passion, only using the freshest of ingredients. We need a Manager who will: Be responsible for the day to day activities at the restaurant Lead, coach and develop a successful team who take pride in their work Set standards to consistently deliver the best quality food and outstanding service to all Work with us to build an exceptional reputation and hunger for our food! The Ideal Candidate will: Be passionate about food and delivering a first class customer experience Have at least 3 years experience in a Assistant Manager position, and/or 1 year experience as a restaurant manager Be an exceptional communicator Have a great work ethic that they can instill in others Have experience of leading a successful team in a fast paced environment Be calm under pressure, and work using their own initiative Experience of working in a fresh pasta restaurant is a real bonus! Job Description Operational Management Oversee daily restaurant operations, ensuring smooth and efficient service. Maintain high standards of food quality, presentation, and hygiene. Ensure compliance with health and safety regulations, including food safety and sanitation. Manage restaurant inventory, ordering supplies as needed to prevent shortages or excess stock. Monitor and optimize restaurant expenses, controlling waste and managing cost-effective practices. Team Leadership & Development Recruit, train, and supervise restaurant staff, fostering a positive and productive work environment. Schedule and manage shifts, ensuring adequate staffing levels for peak hours. Provide coaching and performance evaluations to maintain high team morale and efficiency. Address employee concerns and maintain open communication within the team. Customer Service & Satisfaction Ensure outstanding customer service, handling complaints and resolving issues promptly. Monitor customer feedback and implement improvements to enhance the dining experience. Develop and maintain relationships with regular customers and the local community. Financial & Sales Performance Monitor sales, revenue, and profitability, identifying areas for improvement. Implement strategies to increase customer traffic, average spend, and repeat business. Work with marketing and promotions to attract new customers and enhance brand visibility. Compliance & Administration Ensure compliance with licensing laws, health and safety regulations, and labor laws. Maintain accurate financial records, including payroll, budgets, and sales reports. Collaborate with senior management or owners to set goals and achieve business objectives.

Company Overview: Cybanetix is a leading provider of managed Cyber Security Service and hosted SIEM and breach detection services. Partnering with top technology vendors, Cybanetix offers an end-to-end Cyber Security Eco system that can be managed and monitored by Cybanetix along with a comprehensive Security Incident and Event Management and breach detection platform. Position: Business Development Representative x2 Location: Vauxhall, London, UK (3 days on-site) Reporting to: Business Development Manager Role: We’re looking for two proactive Business Development Representatives to join our fast-growing team. This role is pivotal to driving growth through strategic client outreach, proactive lead generation, and collaboration with sales and marketing. You’ll build and nurture client relationships, schedule focused meetings to identify client needs, and consistently meet sales targets by uncovering opportunities. Key Responsibilities: ● Client Acquisition: Identify and convert new prospects into Cybanetix clients in partnership with the sales team. ● Skill Growth: Thrive in a dynamic environment, refine your expertise and career potential for future advancement. ● Industry Representation: Attend and represent Cybanetix at key industry events. ● Sales Performance: Consistently meet and exceed sales targets. Qualifications and Skills: ● Minimum 1 years solid experience in Inside Sales, Lead Generation, and Business Development, preferably in technical sales ● Excellent communication and presentation skills ● Experience in cybersecurity or IT is advantageous ● Bachelor's degree in Business or related field (nice to have) ● Self-starter with the ability to work both independently and as part of a team

Volunteer Opportunity: Event Promotion & Marketing Are you enthusiastic, outgoing, and eager to gain hands-on experience in marketing and events? Unity Link Up Ltd is looking for confident volunteers to help promote our exciting pop-up events in London! What You'll Be Doing: - Promoting events through online advertising & social media - Engaging with the public face-to-face to generate interest - Distributing flyers in key locations - Supporting our mission to connect small independent businesses with the community What You’ll Gain: - Real-world experience in marketing & event promotion - Networking opportunities with local businesses & brands - A chance to build confidence in communication & sales - A reference for future job applications Who We're Looking For: - Friendly, enthusiastic, and proactive individuals - Social media savvy (a plus, but not required) - Comfortable approaching and engaging with people - Reliable and available to help in lead-up to our events

We are looking for an energetic and reliable Supervisor for our Mayfair location. Stampa is a cosy Italian deli right in the heart of Mayfair. What we are looking for : Lead by example – punctuality, cleanliness, knowledge, enthusiasm! Support team members to ensure they provide an exceptional level of hospitality, building warm and genuine relationships with all our guests. Maintain food safety and health & safety standards to ensure a safe environment for guests and colleagues Oversee wine stock and stock takes, reviewing margins, sales mix, par levels and ordering. Weekly meetings with the Operation Manager around performance, feedback and stock results.

The Company Le Bab is the original modern kebab restaurant, offering refined seasonal kebabs in London since 2015. We take inspiration from traditional kebab styles, incorporating classical fine dining techniques and global gastronomic influences. Our kebabs are made from free-range British meat and top seasonal produce, paired with modern mezze, curated craft beers, and exciting cocktails. Our Values Hospitality: We believe in fostering a culture of compassion, care, and hospitality within our restaurant and community. It’s key to our success and builds positive relationships with customers, suppliers, and the wider community. Continuous Improvement: We monitor key performance metrics to assess and improve all aspects of our business, always striving for growth and excellence. Creativity: Staying ahead of culinary and service trends is essential. We encourage team members to contribute ideas that elevate both the food and customer experience. Work Hard: Enthusiasm and pride in our work are fundamental to maintaining a positive, supportive, and ambitious culture. Your Role As Assistant General Manager, you will support the General Manager in delivering an exceptional guest experience and overseeing daily operations. From managing staff and inventory to ensuring top-tier customer service, your leadership will be essential in maintaining high standards and cultivating a vibrant atmosphere. This role requires a hands-on leader who thrives in a fast-paced environment while staying true to our values. Career Progression: Our Assistant General Managers are viewed as “General Managers in waiting,” and we expect them to uphold and promote the culture that allows teams to thrive. This role offers the opportunity to shine in the absence of the General Manager, showcasing leadership qualities that will lead to future growth within the company. We offer extensive on-the-job training and opportunities for advanced apprenticeships to develop structured managerial skills. Core Responsibilities: Leadership & Team Management: Lead by example, setting a strong work ethic and promoting compassion, integrity, and collaboration within the team. Deputise for the General Manager in their absence. Manage busy shifts and maximise restaurant covers. Conduct and record team briefings before shifts. Communicate effectively with the restaurant team using official apps. Motivate and mentor the team to achieve company targets. Participate in training sessions and co-create quarterly staff meetings. Ensure all compliance training is completed on time. Assist with recruitment, interviews, and performance reviews for restaurant staff. Operational Excellence: Oversee the daily operations to ensure efficiency and quality. Lead shifts on the floor and ensure smooth operations. Manage opening and closing shifts as needed. Maintain cleanliness and presentation standards across the restaurant. Approve shifts, record incentives, and manage tip data. Conduct weekly bar stock counts and assist with inventory management. Support the Head Chef and the BOH (Back Of House) team. Guest Experience & Hospitality: Champion exceptional customer service and ensure every guest has a memorable experience. Handle customer complaints professionally and ensure swift resolutions. Continuous Improvement: Regularly assess restaurant performance to identify opportunities for growth. Encourage the team to contribute ideas that drive innovation and improve the customer experience. Coach team members through onboarding and ongoing development. Maintain high levels of product knowledge for both food and beverages. Conduct spot checks on food quality and provide feedback. Financial Management: Manage the restaurant’s budget, staffing, and inventory to ensure profitability. Monitor labor costs to align with financial forecasts. Control stock, waste, and staff meals/discounts efficiently. Collaborate with the Ops Manager and Marketing team to drive sales and implement marketing strategies. Adjust rota staffing levels during quieter periods to optimize efficiency.

Gaucho is looking for an experienced and passionate Senior Waiter to join one of our Gaucho Teams! The ideal Senior Waiter candidate will be hardworking, have a positive attitude and work well within a team. They will be a Gaucho ambassador and be able to upsell all Gaucho products with confidence Benefits and Training for a Gaucho Waiter - 50% off at all Gaucho and M Restaurants - Referral and Length of Service Bonuses - Incentive and reward schemes - Cycle to work schemes RARE Benefits - Industry Apprenticeship Program Opportunities - Career Development and Training Programs - Training provided by the Rare L.A.B - Breakfast and Dinner when working - 28 paid annual holidays Key Responsibilities of a Senior Waiter - Work with the restaurant team to offer an exceptional Gaucho experience to all our guests through heightened hospitality. - Be the face of Gaucho and demonstrate service excellence while following the Gaucho Cycle of Service and standards. - Strengthen and maintain product knowledge in order to host tables and guide guests with menu choices. - Support and assist the management team to maximize sales revenues by driving covers and average spend per head. - Ensure all guest orders are received and processed professionally and accurately. - Help maintain a clean and organized restaurant at all times and follow all set-up and breakdown procedures. Requirements for a Gaucho Senior Waiter - Demonstrate warmth and empathy towards guests and colleagues - To always take a positive approach to your own role acting as a role model to all new members of the team - Work well within a team (be a team player) and a fast-paced environment - Be approachable and well mannered - Be professional and respectful at all times - Have fun

Want to be part of a global brand with countless opportunities? Amazonico London is on the hunt for a Head Waiter/Waitress to join the family. Situated in the heart of Mayfair on Berkeley Square, Amazonico encapsulates the spirit of an adventure through the Amazon River—the vibrancy, the abundance, the intrigue, and the excitement. Our inspiration is founded in Latin America and runs through everything we do. From the seamless blending of our menus inspired by the countries of the Amazon but also the unique Asian and Mediterranean communities that inhabit them, to music being the beating heart of our experience. We are a fun family of passionate individuals with a shared mission to give our guests the most exciting experience. Employee Benefits: Competitive salaries Global career progression with opportunities for high performers to experience new openings in Europe, the USA, the Middle East, and many more to come! Opportunity to expand your skills with the support of experience management Subsidised short- or long-term housing is provided by the company to all new starters moving to London in a prime London location (only eligible to successful candidates outside of London and residing in the UK). Internal training and succession plans for rapid promotion. Education rewards Access Perkbox and enjoy a range of discounts and offers across well-known brands. Superb quarterly bonus schemes Refer-a-friend bonuses Staff meals (3 x per day) Shoes & uniform provided or management's annual tailored suit allowance (role specific) Flexible working scheme & 28 days of holiday per year Staff & family dining discounts across the company’s global portfolio Have you got what it takes to join us in the jungle as a Head Waiter/Waitress ? As our Head Waiter/Waitress at Amazonico, your responsibilities would include: ensure the efficient running of a section during service and be responsible for any guest’s request. promote sales and build rapport with guests. ensure all orders, billing, and payments are taken correctly. be competent with the point-of-sale system to ensure orders are placed efficiently and swiftly. be responsible for ensuring that all guests receive the best possible service and care. be able to work in a fast paced environment. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. If you believe you have the warmth, passion, and enthusiasm, we want to hear from you! What are you waiting for? It’s time to start your London adventure and join the Amazonico family as a Head Waiter/Waitress!

Job Description: We are seeking an enthusiastic and experienced Team Leader . You will fully support and assist the Store Manager and Assistant Manager making sure every shift runs smoothly, and your shop achieves excellence in all areas. This role is ideal for someone who is passionate about coffee, thrives in a dynamic environment, and is excited about helping to manage a busy store. If you have a deep appreciation for quality, a commitment to exceptional service, and a passion for leadership, we want to hear from you! Key Responsibilities: - Leadership & Team Management: - Support the Store Manager & Assistant Manager in leading your team to consistently deliver exceptional customer service - Foster a positive and inclusive work environment by coaching, training, and supporting team members. - Act as the Manager on Duty in the absence of the Store Manager and Shift Manager responsible for the smooth running of the shop, managing the team and raising any issues. ** Operational Management:** - Support the Store Manager & Shift Manager in all aspects of store operations, including staffing and inventory management - Ensure high standards of product quality, cleanliness, and store presentation are maintained at all times. - Monitor inventory levels, and place orders for supplies as needed. - Handle customer enquiries, feedback, and complaints with professionalism and empathy. Sales & Financial Performance: - Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives. ** Compliance & Safety:** - Ensure compliance with company policies, procedures, and health and safety regulations. - Maintain a thorough understanding of food safety regulations and best practices ** Skills & Experience:** - Proven experience as a Team Leader/Supervisor, in a café or hospitality environment. - Strong barista skills with a solid understanding of coffee preparation techniques and espresso equipment. - Demonstrated ability to lead and motivate a team in a fast-paced environment. - Excellent communication, interpersonal, and leadership skills. - Strong problem-solving abilities and a proactive approach to challenges. - Keen attention to detail, with a commitment to maintaining high standards of quality and cleanliness. - Flexible and adaptable, with availability to work early mornings, evenings, weekends, and holidays. - Passionate about creating memorable customer experiences and fostering a positive workplace culture. ** Benefits:** - Competitive hourly rate: £13.00 per hour - Opportunities for career advancement and professional development. - Complimentary meal during full shifts. - Generous employee discounts. - Referral programme with potential to earn up to £250. - Company pension. - 28 days of holiday. - Eligibility for the Store Bonus Scheme. - A dynamic, supportive, and fun work environment. - Recognition programmes such as “Champion of the Month.” Other Details: - Experience: Required. - Languages: English required. - Employment: Full-time. - Schedule: Working days are Monday to Sunday, with shifts scheduled to ensure coverage throughout the week. - Hourly rate: £13.00, plus benefits. Join Us: If you're ready to take the next step in your career and help lead a passionate team dedicated to providing exceptional service, we'd love to hear from you! Apply now to join the ARRO Coffee family and make a difference in the lives of our customers and team members alike. About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our stores are a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit.

Yard Sale Pizza are on the search for an experienced Head Pizza Chef who is a collaborative team leader with excellent pizza making skills to join our amazing team! OTE approx £35,000-£43,000 Who are we? Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 12 of our favourite neighbourhoods. Known for our collaborations, we’ve teamed up with illustrators, musicians, international chefs & local eateries- all on the quest for the perfect pie! We’ve won London’s most-loved restaurant in Time Out’s 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London’s favourite pizza in Time Out’s inaugural Clash of the Slices in 2022. We’re a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. We’re buzzing to be opening our tenth Yard Sale Pizza in Tottenham this March, bringing our award-winning handmade, hand-delivered pizzas to the neighbourhood! We’ll be serving up London’s ultimate delivery pizza, all delivered by our amazing team of drivers through our in-house delivery service, with around 20 seats for dine-in customers. What will I be doing? - Leading and mentoring a hard working team of chefs in a busy environment. - You'll report to our Kitchen Operations Manager and General Manager and you will be responsible to run all areas of the kitchen on site. - Ensuring the smooth running of the kitchen whilst keeping a positive working environment for the team! - You’ll be responsible for overseeing and providing excellent pizza quality, kitchen speed and service. - Training and maintaining a competent chef team - providing regular appraisals and keeping the team engaged. - Ensuring that you hit successful GP and portioning figures. - Maintaining 5* Food Hygiene standards. - You’ll be responsible for your team's rota in alignment with budgeted staff costs. - Stock ordering and rotation. What are we looking for? - Someone with masterclass Pizza-making skills with a real passion for pizza! - Someone who is highly skilled in making Neapolitan-style pizza, making and stretching dough and baking in a stone-based marana oven. - A Head Chef who has previous experience leading and developing a team who enjoys collaboration and has excellent communication skills. - Someone who has first-class organisation skills and attention to detail. - Someone with good knowledge of risk assessments, food safety and hygiene within a commercial kitchen. What’s on offer: - Competitive Hourly Rates. - Full time hours - around 40 per week. - Paid overtime. - Holiday paid in days off or in cash. - Career progression with Yard Sale Pizza - our Shop Head Chefs earn a monthly bonuses based on KPI’s. - Working with a brilliant team in a fast-growing company. - Free pizza on shift and brilliant discounts to enjoy with family and friends. - Staff parties throughout the year. - Uniform and other merchandise to celebrate your milestones working with us. If this sounds good, then we can’t wait to hear from you! Pizza & Love, YSP

Mamma Dough is an independent sourdough pizza and craft beer restaurant. We love pizza, we love beer and we love people. Are you passionate about great food, exceptional service, and creating unforgettable customer experiences? Do you thrive in a fast-paced, friendly environment where teamwork and leadership are valued? If so, we have the perfect opportunity for you! About Us: We’re a bustling, casual pizza restaurant known for our delicious, handcrafted sourdough pizza and warm, welcoming atmosphere. Our focus is on delivering top-notch service to every guest while fostering a fun and energetic workplace for our team. The Role: As our Restaurant Manager, you’ll be the heart and soul of our operation. You’ll oversee day-to-day activities, inspire your team to deliver outstanding service, and ensure every customer leaves with a smile. From managing staff to maintaining quality standards, you’ll play a key role in the success of our restaurant. Key Responsibilities: - Lead and motivate a diverse team to deliver exceptional service. - Manage daily operations, including staff scheduling, inventory, and quality control. - Cultivate a positive, customer-focused atmosphere that aligns with our brand values. - Ensure adherence to health and safety regulations. - Monitor financial performance, including sales, costs, and budgets. - Handle customer feedback with professionalism and a problem-solving mindset. - Train and develop team members to reach their full potential. What We’re Looking For: - Proven experience as a restaurant manager in a similar casual dining environment. - A passion for hospitality and creating memorable customer experiences. - Strong leadership skills with the ability to motivate and manage a team. - Excellent organisational and communication skills. - A hands-on approach with the willingness to roll up your sleeves and lead by example. - Familiarity with restaurant management profit & loss. You will be accountable for the site EBITDA. What We Offer: - Competitive salary and benefits. - A supportive, fun, and dynamic work environment. - Opportunities for professional growth and development. - Discounts on our mouth-watering pizzas!

Job Title: Customer Service Manager (SOC: 4143) Location: 7 A Henriques Street, London, England, E1 1NB (On-site) Reports To: Operations Manager About Us: East Dragon LD Ltd is a premier online retailer specializing in luxury superbrands, high-end fashion, and luxury watches. Based in London, we pride ourselves on delivering exceptional quality and style to our B2C clients. While rooted in the UK, we are rapidly expanding our operations into global markets to bring our curated collections to a worldwide audience. Our mission is to provide an unmatched shopping experience and maintain our reputation for excellence in the luxury retail sector. Job Summary: The Customer Service Manager will oversee all aspects of the customer service department, ensuring that B2C clients across the globe receive timely and effective assistance. You will lead and develop a team of representatives, resolve escalated issues, and contribute to shaping the overall customer service strategy. This includes gathering customer feedback to make data-driven decisions and building a loyal customer base through exceptional service. Key Responsibilities: Customer Service Leadership and Strategy - Gather and analyse customer feedback to derive actionable insights and improve service operations. - Develop and implement a data-driven customer service strategy for online operations. - Launch initiatives that build customer loyalty, ensuring repeat business and long-term satisfaction. - Ensure prompt and effective resolution of customer inquiries, complaints, and escalations. - Foster a customer-centric culture within the team. Team Management - Recruit, train, and mentor a multilingual customer service team with expertise in luxury markets. - Set clear objectives and provide regular performance feedback to ensure a high-performing team. - Manage staffing schedules to ensure adequate support during peak business hours and across time zones. - Conduct training sessions to enhance customer service skills and knowledge. - Motivate and empower the team to exceed customer satisfaction targets. Customer Experience - Oversee customer inquiries across multiple channels, including email, chat, phone, and social media, with a focus on luxury clientele. - Collaborate with teams such as Marketing, Sales, and Logistics to elevate the overall customer experience. - Address and resolve escalated customer complaints promptly, ensuring professional and personalized resolutions. - Monitor and leverage customer feedback to identify areas for improvement in products, services, and processes. Process Improvement - Develop, document, and continuously refine customer service policies and procedures. - Work closely with departments such as logistics and marketing to resolve customer issues efficiently. - Leverage CRM tools and technology to streamline workflows and enhance service delivery. - Stay updated on industry trends and best practices to drive innovation in customer service. Reporting & Analytics - Track and report on key performance indicators (KPIs), including response times, resolution rates, and customer satisfaction scores. - Analyse customer service metrics to identify trends and recommend strategies for improvement. - Prepare detailed reports for senior management, highlighting successes, challenges, and growth opportunities. Problem-Solving - Handle complex or sensitive customer issues, turning challenges into opportunities for exceptional service. - Proactively anticipate potential issues and implement preventative measures to enhance customer satisfaction. Qualifications: Required: At least 2 years of proven experience in a customer service or customer success role, ideally in a B2C environment. Previous experience in the fashion industry, particularly in luxury brands or watches, with a strong understanding of the online fashion business model. Outstanding communication, interpersonal, and conflict-resolution skills. Strong organizational and multitasking abilities in a fast-paced environment. Preferred: Experience using CRM tools. Experience in managing customer service teams in an in-office setting. Proficiency in data analysis and tools like Excel or Google Sheets. Key Attributes: A customer-centric approach and a genuine passion for helping people. Ability to lead, motivate, and inspire a team to excel. Calm under pressure, with a proactive and solution-oriented mindset. What We Offer: Competitive salary and performance-based bonuses. Opportunities for career growth and professional development. A supportive and collaborative work environment. Employee discounts on all East Dragon LD Ltd products. 28 holiday pay per year.

About Us Welcome to The Project HQ, your go-to platform for empowering project professionals with the knowledge, resources, and community to excel. We help individuals and organisations navigate the complexities of project management through innovative learning products, comprehensive courses, and a vibrant, supportive network. We’re on the hunt for motivated, customer-focused individuals to join our team, promote our offerings, and grow our community of professionals shaping the future of project management. Role Overview As a Sales Representative at The Project HQ, you’ll be the driving force behind building relationships with clients, promoting our courses, and converting interest into sales. This fully remote, commission-based role offers flexible hours and is perfect for students or anyone looking to make extra income while working from anywhere. Key Responsibilities - Sales Development: Identify and engage with potential customers (students, professionals, organisations) to generate sales. - Product Promotion: Present and promote The Project HQ’s course offerings, membership benefits, and resources to potential clients. - Client Relationship Management: Build and nurture long-term relationships with clients, helping them find the right learning solutions. - Lead Qualification: Understand client needs and recommend suitable products to maximise conversions. - Market Awareness: Stay informed about industry trends and use this knowledge to refine your sales approach. - Sales Reporting: Track and report on sales activity, including achieving and exceeding monthly sales quotas and KPIs. What We Offer - Pay Structure: Commission based only - Pay frequency: Weekly - Professional Development: Free access to our exclusive project management course. - Flexibility: Work remotely with flexible hours to fit your schedule. - Supportive Environment: Join a dynamic and collaborative team committed to your success. - Growth Opportunities: Be part of a growing company with room for career advancement as we expand. Why This Role is Perfect for You This role is commission-based only and is ideal for students, professionals looking to make extra income, or anyone seeking flexible, remote work. With access to free training and professional development resources, this is your chance to earn while you learn and grow in a thriving industry. Ready to join The Project HQ team and help professionals achieve their goals? Apply now and be part of our mission to elevate the field of project management!

We are seeking a dynamic and experienced Store Manager to oversee our retail operations. The ideal candidate will possess strong leadership skills and a passion for delivering exceptional customer service. As a Store Manager, you will be responsible for managing daily operations, driving sales performance, and ensuring a positive shopping experience for our customers. This role requires excellent time management, administrative capabilities, and the ability to manage a diverse team effectively. Duties · Manage daily store operations to ensure efficiency and effectiveness. · Lead, motivate, and develop a team of sales associates to achieve sales targets. · Oversee inventory management, including stock levels and product displays. · Implement sales strategies to drive revenue growth and enhance customer satisfaction. · Maintain high standards of visual merchandising and store presentation. · Handle administrative tasks such as scheduling, payroll, and reporting. · Provide excellent phone etiquette when dealing with customer inquiries or complaints. · Ensure compliance with company policies and procedures. · Foster a welcoming environment for customers by promoting a culture of service excellence. · Act as a point of contact for multilingual customers to enhance their shopping experience. Qualifications · Proven experience in retail management or a similar role is essential. · Strong team management skills with the ability to inspire and lead others. · Excellent time management skills to prioritise tasks effectively. · Administrative proficiency in handling reports and operational documentation. · Bilingual or multilingual capabilities are highly desirable to cater to diverse customer needs. · Strong sales management skills with a track record of achieving targets. · Exceptional interpersonal skills with an emphasis on phone etiquette and customer interaction. · Ability to adapt in a fast-paced retail environment while maintaining composure under pressure.

Boldly colouring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat. We share our guests’ passions, providing insider access to what’s new and what’s next. Moderation is not in our vocabulary and we know that lust for life demands more, not less. If you’re ready to create the energetic W scene that is magnetic to everyday disruptors around the world, then we invite you to explore a career with W Hotels. KEY ATTRIBUTES Ø Possess a good command of English Ø An excellent verbal manner and proven customer service skills Ø Good knowledge or experience of the hospitality industry Ø Good organisation skills with an attention to detail Ø A team Player with flexible & positive attitude Ø Hardworking and consistent DESIRABLE ATTRIBUTES Ø Previous experience in food and beverage Ø Previous experience using Micros system Ø Be able to demonstrate experience in complaint handling Ø Passion for the hospitality industry Ø Able to work in a fast paced environment & remain calm under pressure Ø Previous brand experience or knowledge MAIN SCOPE OF ROLE As an In Room Dining Waiter crucial part of your job is not only to deliver food and beverage to the room but also to create memorable experiences, establish a connection and add a personal touch. You work closely with Whatever Whenever, Events, Events, MixBAR and Lounge as we know that team work is how we can achieve outstanding service quality for our guests. You are also involved with individual WOW moments, personal requests and responsible of delivering guest amenities according brand standards. MAIN DUTIES & RESPONSIBILITIES This role requires the following responsibilities, which include but are not limited to; Ø Set up and deliver all food and beverage orders in accordance with property’s established guidelines, procedures and policies Ø Provides guests with exceptional service in order to achieve customer satisfaction Ø Conduct floor sweeps and retrieve all food and beverage trays in order to maintain established sanitation guidelines Ø Set up and deliver all VIP amenities Ø Service all meetings rooms in accordance with Event orders and established policies and procedure Ø Complete all shift side work as outlined in the hotel’s operating policies and procedures Ø Respond to customer needs, issues, comments and problems to ensure a quality experience and enhance future sales: report all communication to immediate supervisors Ø Perform all cash handling responsibilities in accordance with company policies and procedures Ø Perform any other job- related as assigned. As per business needs and at the request of direct supervisor and/or management, the talent could be required to perform other tasks outside of those listed above.

manteca is looking for a service-focused sommelier to work with the head-of-wine and the wine team, helping to run the wine offering within the restaurant. You will be knowledgeable about wine, with an understanding of both classic and low-intervention wines from Europe and new world wine-producing regions. The role requires someone who has proven experience working within a fast-paced, busy restaurant and who thrives on delivering an exceptional guest experience. This position is open to sommeliers and to experienced head waiters with a genuine passion for wine who look for a new challenge. Responsibilities. receiving weekly deliveries and orders. Interact with guests by providing informed and confident guidance on the wine list. Develop and improve processes and service through innovative thinking and problem solving. follow your direct manager lead in making sure that the wine team are always representing our restaurant in the best way. Support the rest of the FOH team Requirements. Previous experience in similar setting. Relevant training or experience in wine. Detail orientated and elevated level of organisational skills. Professional and adept at interacting with guests. We offer. 50% staff discount on food and beverage at all sites. Cycle-to-work scheme Cost price wine through our suppliers. International trips for top performers. In-house training dedicated to your personal development. Trips to meet suppliers and producers. Staff trip programme to meet farms, fish markets and vineyards. We offer qualifications, including, WSET, health and safety, food training. Company donations to charities our staff feel are close to home. Whole team staff parties. Wholesome staff meals, end of service drinks. 28 days holiday [including bank holidays] per year. Pension provider | The Peoples Pension. this is a dual role within the restaurant, reporting to the general manager and beverage manager on site. duties include, but are not limited to: sommelier tasks: - work as part of the restaurant front of house team, recommending wine to guests, and managing the wines sold during service - help to create wine-sales focuses to inspire and motivate the wider foh team. - stock management: - help receiving stock on a twice-weekly basis, or as often as business needs, accept orders through delivery notes and report any changes/discrepancies to the wine manager - managing the stock and storage within the building, ensuring proper storage and temperatures are adhered to, dependent on the wine, and making sure there is proper stock rotation in preparation for each service - assisting with weekly stock takes - communicating with wine managers and wine buyer to manage any stock shortages - training - working with the managers on site to help deliver pre-service wine briefings to the team - attending trade tastings and supplier meetings with the head of wine a nose-to-tail italian-inspired restaurant. we focus on whole-animal butchery, hand-rolled pastas, house-made breads, wood-fired cuts to share and our own in-house salumeria. our ethos is minimal waste, sustainable cooking utilising all parts of the animal / produce possible. we are truly supplier led with twice daily changing menus. the wine list celebrates low-intervention and classic fine wines from italy, broader europe, and further afield north america and have an amari-focused cocktail list. we relocated to shoreditch in november 2021 to critical acclaim and were recently recognised; · number 1 | time out top100 london restaurant [2022]. · number 11 | national restaurant awards [2022]. we are proud to be an independent business with the two founders coming from a purely chef / hospitality led background. we invite all to sit at the table with us. we promote a culture of learning and development encouraging independent thinkers.

Yard Sale Pizza are on the search for an experienced Senior Head Pizza Chef who is a collaborative team leader with excellent pizza making skills to join our amazing team! Who are we? Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 12 of our favourite neighbourhoods. Known for our collaborations, we’ve teamed up with illustrators, musicians, international chefs & local eateries- all on the quest for the perfect pie! We’ve won London’s most-loved restaurant in Time Out’s 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London’s favourite pizza in Time Out’s inaugural Clash of the Slices in 2022. We’re a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. Our 5th store – within touching distance of Shoreditch. As well as our usual casual dine-in and takeaway vibes, we will be serving the local area with our dedicated delivery service, and another exclusive for this site sees us opening a basement bar for a more secluded dining experience, perfect for a date or to rent our the whole area for parties! What will I be doing? - Leading and mentoring a hard working team of chefs in a busy environment. - You'll report to our Kitchen Operations Manager and General Manager and you will be responsible to run all areas of the kitchen on site. - Ensuring the smooth running of the kitchen whilst keeping a positive working environment for the team! - You’ll be responsible for overseeing and providing excellent pizza quality, kitchen speed and service. - Training and maintaining a competent chef team - providing regular appraisals and keeping the team engaged. - Ensuring that you hit successful GP and portioning figures. - Maintaining 5* Food Hygiene standards. - You’ll be responsible for your team's rota in alignment with budgeted staff costs. - Stock ordering and rotation. What are we looking for? - Someone with masterclass Pizza-making skills with a real passion for pizza! - Someone who is highly skilled in making Neapolitan-style pizza, making and stretching dough and baking in a stone-based marana oven. - A Head Chef who has previous experience leading and developing a team who enjoys collaboration and has excellent communication skills. - Someone who has first-class organisation skills and attention to detail. - Someone with good knowledge of risk assessments, food safety and hygiene within a commercial kitchen. What’s on offer: - Competitive Hourly Rates. - Full time hours - around 40 per week. - Paid overtime. - Holiday paid in days off or in cash. - Career progression with Yard Sale Pizza - our Shop Head Chefs earn a monthly bonuses based on KPI’s. - Working with a brilliant team in a fast-growing company. - Free pizza on shift and brilliant discounts to enjoy with family and friends. - Staff parties throughout the year. - Uniform and other merchandise to celebrate your milestones working with us. If this sounds good, then we can’t wait to hear from you! Pizza & Love, YSP

We are seeking an experienced, motivated, and results-driven Restaurant Manager to lead and oversee all aspects of our new opening of restaurant operations at YOGI’S.As the Restaurant Manager, you will be responsible for managing day-to-day operations, ensuring exceptional customer service, maintaining profitability, and fostering a positive team environment. You will lead by example, training and supporting staff, while also managing key functions such as sales, cash flow, marketing, supplier relations, and stock management.

Les Cent Ciels, 'the hundred skies', offers versatile clothing in high quality yarns; with Cashmere at the core of the collection. Les Cent Ciels epitomises relaxed luxury and we are looking for dedicated Sales Manager to join the team to represent the brand at our flagship boutique in Central London. The role will involve: - Recruiting, training, supervising and appraising staff - Managing budgets - Maintaining statistical and financial records - Dealing with customer queries and complaints - Overseeing pricing and stock control - Maximising profitability and setting/meeting sales targets, including motivating staff to do so - Ensuring compliance with health and safety legislation - Preparing promotional materials and displays liaising with head office. Committed candidates who are interested in working on a personal, direct basis with customers, and want to be part of a small team within a growing brand should apply.

Location: High Holborn, London (Outside Chancery Lane Station) Company: Brew Garden Job Type: Full-Time, Permanent Salary: Competitive, based on experience Working Hours: Varied shifts, including weekends and evenings About Us: Brew Garden is a vibrant and versatile venue located in the heart of High Holborn, just outside Chancery Lane Station. By day, we serve as a specialty café offering expertly crafted coffee and a welcoming atmosphere. In the evening, we transform into a sophisticated wine bar, providing a curated selection of wines and small plates. Our mission is to deliver exceptional experiences to our guests, whether they're stopping by for a morning coffee or an evening glass of wine. Job Description: We are seeking an experienced and passionate Café & Wine Bar Supervisor to join our dynamic team. The ideal candidate will have a strong background in both coffee and wine service, with the ability to lead a team and maintain high standards of customer service throughout the day and into the evening. Key Responsibilities: Daytime Café Operations: Oversee daily café operations, ensuring the consistent delivery of high-quality coffee and food offerings. Prepare and serve specialty coffee drinks with expertise, including espresso-based beverages, pour-overs, and more. Train and mentor baristas, ensuring consistency in coffee preparation and service. Manage inventory and ordering for coffee and café-related supplies. Evening Wine Bar Operations: Lead the transition from café to wine bar, ensuring a smooth shift in atmosphere and service style. Provide expert guidance on our wine selection, offering recommendations and ensuring a memorable experience for guests. Supervise evening staff, including bartenders and servers, to maintain excellent service standards. Assist in curating and updating the wine list in collaboration with the management team. Team Leadership: Lead by example, offering hands-on support across all areas of the business. Conduct regular team meetings, providing feedback and fostering a positive work environment. Handle customer inquiries, complaints, and feedback with professionalism and a focus on resolution. Administrative Duties: Assist in scheduling staff and managing timekeeping. Monitor and report on daily sales, working with the management team to achieve financial targets. Ensure compliance with health and safety regulations, including food hygiene standards. Qualifications: Proven experience as a supervisor or senior barista in a café environment, with knowledge of specialty coffee. Strong wine knowledge, with previous experience in a wine bar or similar setting preferred. Exceptional customer service skills, with a passion for hospitality. Ability to work efficiently in a fast-paced environment and manage multiple tasks. Strong leadership skills with the ability to motivate and develop a team. Flexible availability, including evenings and weekends. Benefits: Competitive salary and tips. Opportunities for professional development and training in both coffee and wine. Staff discounts on food, coffee, and wine. A supportive and vibrant work environment in the heart of High Holborn, London. How to Apply: Interested candidates should submit their CV and a cover letter detailing their relevant experience and why they would be a great fit for Brew Garden.

Business Development Manager Job Description About Us: We are a leading supported living care provider for adults with learning disabilities, autism, mental health conditions, and substance misuse. Our mission is to empower individuals by delivering high-quality, person-centered care and support in a safe, nurturing environment. We are committed to improving lives, fostering independence, and promoting inclusion within the community. Job Overview: The Business Development Manager will play a critical role in driving the growth and expansion of our services. This individual will be responsible for identifying and pursuing new business opportunities, building strategic partnerships, and developing strong relationships with commissioners, local authorities, healthcare providers, and other stakeholders in the adult care sector. The role requires a proactive and innovative approach to ensure that our supported living services reach those who need them the most. Key Responsibilities: - Identify New Business Opportunities: Research and identify opportunities for new supported living placements and service expansions, including tendering for contracts, working with local authorities, and networking with key stakeholders in the healthcare and social care sectors. - Relationship Management: Build and maintain strong relationships with commissioners, local authorities, healthcare professionals, care teams, and other stakeholders to ensure the company is well-positioned for future business opportunities. - Tender and Proposal Development: Lead the preparation and submission of high-quality tenders and proposals for new business opportunities, ensuring compliance with regulations and tailoring proposals to meet the specific needs of clients. - Market Intelligence: Stay up-to-date with industry trends, funding changes, regulatory updates, and best practices within the supported living, learning disability, autism, mental health, and substance misuse sectors. Provide strategic insights to the leadership team to drive business decisions. - Develop Marketing Strategies: Work with the marketing team to develop and execute marketing strategies, including digital presence, events, and promotional materials that effectively communicate the company’s values, services, and impact. - Collaboration with Internal Teams: Work closely with the Operations, Care, and Quality teams to ensure that service delivery meets the needs and expectations of commissioners, clients, and families. - Contract Negotiation and Management: Negotiate terms and manage contracts to ensure the successful delivery of services in line with business objectives and client requirements. - Monitoring and Reporting: Track and report on business development activities, including pipeline management, sales targets, and revenue forecasts. Analyze and report on performance to senior leadership. Essential Qualifications and Skills: - Experience: At least 3-5 years of experience in business development, sales, or partnership management within the health and social care sector, particularly in supported living or related services for adults with learning disabilities, autism, mental health, and/or substance misuse. - Knowledge: Strong understanding of the regulatory landscape, funding structures, and challenges within the supported living sector. Knowledge of the local authority commissioning process is a plus. - Communication Skills: Excellent written and verbal communication skills with the ability to build rapport with a range of stakeholders, including senior executives, commissioners, and healthcare professionals. - Negotiation Skills: Proven ability to negotiate contracts and secure new business opportunities with stakeholders. - Strategic Thinking: Ability to develop and execute a business development strategy aligned with the company's overall goals. - Organizational Skills: Strong project management and organizational skills with the ability to manage multiple priorities and deadlines. - Qualifications: A degree in business, healthcare management, social work, or a related field is desirable but not essential. Relevant industry certifications will be a plus. Desirable Attributes: - Ability to understand and work within the unique challenges of the supported living and adult care sectors. - Compassionate and empathetic approach to supporting vulnerable adults and an understanding of person-centered care. - A proactive, goal-oriented mindset with a passion for improving the lives of those in need. - Strong networking abilities and experience working with diverse teams and community organizations. Benefits: - Competitive salary and performance-based incentives. - Opportunity for career progression and professional development. - Flexible working hours and the possibility of hybrid working. - Pension scheme. - Access to health and wellbeing support programs. - 25 days holiday per year (plus bank holidays). How to Apply: If you are passionate about business development in the supported living sector and want to make a meaningful difference in the lives of vulnerable adults, we would love to hear from you. Please submit your CV and cover letter outlining your experience and suitability for the role.