Store Manager - ARRO Coffee

Job Description: At ARRO Coffee, we are seeking an enthusiastic and experienced Team Leader. You will fully support and assist the Store Manager and Assistant Manager making sure every shift runs smoothly, and your shop achieves excellence in all areas. This role is ideal for someone who is passionate about coffee, thrives in a dynamic environment, and is excited about helping to manage a busy store. If you have a deep appreciation for quality, a commitment to exceptional service, and a passion for leadership, we want to hear from you! ** ** Benefits: Competitive hourly rate: £13.80 per hour Opportunities for career advancement and professional development. Complimentary meal during full shifts. Generous employee discounts. Referral programme with potential to earn up to £250. Company pension. 28 days of holiday. Eligibility for the Store Bonus Scheme. A dynamic, supportive, and fun work environment. ** Other Details:** Experience: Required. Languages: English required. Employment: Full-time. Schedule: Working days are Monday to Sunday, with shifts scheduled to ensure coverage throughout the week. Key Responsibilities: - Leadership & Team Management: - Support the Store Manager & Assistant Manager in leading your team to consistently deliver exceptional customer service - Foster a positive and inclusive work environment by coaching, training, and supporting team members. - Act as the Manager on Duty in the absence of the Store Manager and Shift Manager responsible for the smooth running of the shop, managing the team and raising any issues. ** Operational Management:** - Support the Store Manager & Shift Manager in all aspects of store operations, including staffing and inventory management - Ensure high standards of product quality, cleanliness, and store presentation are maintained at all times. - Monitor inventory levels, and place orders for supplies as needed. - Handle customer enquiries, feedback, and complaints with professionalism and empathy. Sales & Financial Performance: - Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives. ** Compliance & Safety:** - Ensure compliance with company policies, procedures, and health and safety regulations. - Maintain a thorough understanding of food safety regulations and best practices ** Skills & Experience:** - Proven experience as a Team Leader/Supervisor, in a café or hospitality environment. - Strong barista skills with a solid understanding of coffee preparation techniques and espresso equipment. - Demonstrated ability to lead and motivate a team in a fast-paced environment. - Excellent communication, interpersonal, and leadership skills. - Strong problem-solving abilities and a proactive approach to challenges. - Keen attention to detail, with a commitment to maintaining high standards of quality and cleanliness. - Flexible and adaptable, with availability to work early mornings, evenings, weekends, and holidays. - Passionate about creating memorable customer experiences and fostering a positive workplace culture. Join Us: If you're ready to take the next step in your career and help lead a passionate team dedicated to providing exceptional service, we'd love to hear from you! Apply now to join the ARRO Coffee family and make a difference in the lives of our customers and team members alike. About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our stores are a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit.

About Us: At ARRO Coffee, we bring the vibrant soul of Italy to the heart of Central London. Our five cafés are known for artisan coffee, freshly made Italian-inspired food, and a warm, welcoming atmosphere. Whether it’s a quick espresso or an office coffee delivery, we’re passionate about creating memorable experiences. Job Description: We are looking for a passionate and skilled Barista to join our team at ARRO Coffee. As a Barista, you will play a crucial role in delivering outstanding customer service and crafting high-quality coffee beverages. Your expertise and enthusiasm for coffee will contribute to creating memorable experiences for our customers. If you have a genuine love for coffee and enjoy working in a dynamic, customer-focused environment, we’d love to hear from you! Benefits: Competitive hourly wage: £12.30 – £13.80 per hour. Complimentary meal during full shifts. Generous employee discounts. Referral programme with potential to earn up to £250. Company pension. 28 days of holiday. Eligibility for the Store Bonus Scheme. Opportunities for career advancement and professional development. A dynamic, supportive, and fun work environment. ** Other Details:** Experience: Required. Languages: English required. Employment: Full-time Schedule: Working days are Monday to Sunday, with shifts scheduled to ensure coverage throughout the week. ** Key Responsibilities:** Customer Service: Greet customers warmly, take accurate orders, and provide friendly and attentive service. Handle cash transactions and operate the POS system to process payments accurately. Address customer enquiries, concerns, and feedback with professionalism and empathy. Coffee Preparation: Prepare and serve a variety of coffee and espresso-based drinks following ARRO’s recipes and quality standards. Use coffee equipment effectively to ensure consistency and excellence in every cup. ** Food Service:** Serve food items such as pastries, sandwiches, and salads, ensuring presentation and quality. Maintain a high standard of hygiene and food safety during the handling and preparation of food items. ** Cleanliness & Organisation:** Maintain cleanliness and organisation in the café, including cleaning equipment, cups, cutlery, trays, and sanitising work surfaces. Restock supplies as needed to ensure smooth operations. ** Team Collaboration:** Work collaboratively with team members to ensure efficient café operations and a positive work environment. ** Requirements:** Previous experience as a Barista or in a similar customer service role. Strong knowledge of coffee preparation techniques and espresso equipment. Excellent communication and interpersonal skills. Positive and proactive attitude, with the ability to work in a fast-paced environment. Strong attention to detail and commitment to maintaining high standards of quality and cleanliness. Flexibility to work varied hours, including early mornings, evenings, weekends, and holidays. ** Join Us:** If you’re excited about delivering exceptional coffee and creating memorable experiences for our customers, apply now to become a part of the ARRO Coffee team. We look forward to welcoming you!

About Us: At ARRO Coffee, we bring the vibrant soul of Italy to the heart of Central London. Our five cafés are known for artisan coffee, freshly made Italian-inspired food, and a warm, welcoming atmosphere. Whether it’s a quick espresso or an office coffee delivery, we’re passionate about creating memorable experiences. Job Description: We are looking for a passionate and skilled Barista to join our team at ARRO Coffee. As a Barista, you will play a crucial role in delivering outstanding customer service and crafting high-quality coffee beverages. Your expertise and enthusiasm for coffee will contribute to creating memorable experiences for our customers. If you have a genuine love for coffee and enjoy working in a dynamic, customer-focused environment, we’d love to hear from you! Benefits: Competitive hourly wage: £12.30 – £13.80 per hour. Complimentary meal during full shifts. Generous employee discounts. Referral programme with potential to earn up to £250. Company pension. 28 days of holiday. Eligibility for the Store Bonus Scheme. Opportunities for career advancement and professional development. A dynamic, supportive, and fun work environment. ** Other Details:** Experience: Required. Languages: English required. Employment: Full-time Schedule: Working days are Monday to Sunday, with shifts scheduled to ensure coverage throughout the week. ** Key Responsibilities:** Customer Service: Greet customers warmly, take accurate orders, and provide friendly and attentive service. Handle cash transactions and operate the POS system to process payments accurately. Address customer enquiries, concerns, and feedback with professionalism and empathy. Coffee Preparation: Prepare and serve a variety of coffee and espresso-based drinks following ARRO’s recipes and quality standards. Use coffee equipment effectively to ensure consistency and excellence in every cup. ** Food Service:** Serve food items such as pastries, sandwiches, and salads, ensuring presentation and quality. Maintain a high standard of hygiene and food safety during the handling and preparation of food items. ** Cleanliness & Organisation:** Maintain cleanliness and organisation in the café, including cleaning equipment, cups, cutlery, trays, and sanitising work surfaces. Restock supplies as needed to ensure smooth operations. ** Team Collaboration:** Work collaboratively with team members to ensure efficient café operations and a positive work environment. ** Requirements:** Previous experience as a Barista or in a similar customer service role. Strong knowledge of coffee preparation techniques and espresso equipment. Excellent communication and interpersonal skills. Positive and proactive attitude, with the ability to work in a fast-paced environment. Strong attention to detail and commitment to maintaining high standards of quality and cleanliness. Flexibility to work varied hours, including early mornings, evenings, weekends, and holidays. ** Join Us:** If you’re excited about delivering exceptional coffee and creating memorable experiences for our customers, apply now to become a part of the ARRO Coffee team. We look forward to welcoming you!

About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our flagship store on Oxford Street is a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit. Job Description: We are looking for a passionate and skilled Barista to join our team at ARRO Coffee. As a Barista, you will play a crucial role in delivering outstanding customer service and crafting high-quality coffee beverages. Your expertise and enthusiasm for coffee will contribute to creating memorable experiences for our customers. If you have a genuine love for coffee and enjoy working in a dynamic, customer-focused environment, we’d love to hear from you! ** Key Responsibilities:** Customer Service: Greet customers warmly, take accurate orders, and provide friendly and attentive service. Handle cash transactions and operate the POS system to process payments accurately. Address customer enquiries, concerns, and feedback with professionalism and empathy. Coffee Preparation: Prepare and serve a variety of coffee and espresso-based drinks following ARRO’s recipes and quality standards. Use coffee equipment effectively to ensure consistency and excellence in every cup. ** Food Service:** Serve food items such as pastries, sandwiches, and salads, ensuring presentation and quality. Maintain a high standard of hygiene and food safety during the handling and preparation of food items. ** Cleanliness & Organisation:** Maintain cleanliness and organisation in the café, including cleaning equipment, cups, cutlery, trays, and sanitising work surfaces. Restock supplies as needed to ensure smooth operations. ** Team Collaboration:** Work collaboratively with team members to ensure efficient café operations and a positive work environment. ** Requirements:** Previous experience as a Barista or in a similar customer service role. Strong knowledge of coffee preparation techniques and espresso equipment. Excellent communication and interpersonal skills. Positive and proactive attitude, with the ability to work in a fast-paced environment. Strong attention to detail and commitment to maintaining high standards of quality and cleanliness. Flexibility to work varied hours, including early mornings, evenings, weekends, and holidays. ** Benefits:** Competitive hourly wage: £12.30 – £13.80 per hour. Complimentary meal during full shifts. Generous employee discounts. Referral programme with potential to earn up to £250. Company pension. 28 days of holiday. Eligibility for the Store Bonus Scheme. Opportunities for career advancement and professional development. A dynamic, supportive, and fun work environment. ** Other Details:** Experience: Required. Languages: English required. Employment: Full-time Schedule: Working days are Monday to Sunday, with shifts scheduled to ensure coverage throughout the week. ** Join Us:** If you’re excited about delivering exceptional coffee and creating memorable experiences for our customers, apply now to become a part of the ARRO Coffee team. We look forward to welcoming you!

Start Date: Immediate Starts Available Earning Potential: Unlimited – Uncapped Commission Structure Are you looking for a fresh start or a new career path with no experience required? Ready to learn, grow, and earn what you deserve? We want to hear from YOU! 🚀 About the Role: We're on the lookout for ambitious, outgoing, and self-motivated individuals to join our dynamic Sales & Customer Service team. This is a fantastic opportunity for anyone eager to kick-start a career in sales, customer relations, or business development — no previous experience needed! 💼 What You’ll Be Doing: Representing clients and brands with professionalism and enthusiasm Engaging with customers to understand their needs and provide tailored solutions Delivering exceptional customer service and building long-lasting relationships Participating in our structured Business Development Program Traveling for events, client meetings, or campaign launches 🌱 What We Offer: Unlimited earning potential with uncapped opportunities! Comprehensive training and coaching from industry experts A supportive team environment focused on personal and professional growth Fast-track progression opportunities into leadership and management roles Fun, social team culture with regular networking events and team outings Opportunities to travel nationally and internationally ✅ What We’re Looking For: A positive, can-do attitude and great communication skills A passion for people and delivering outstanding service Willingness to learn and a strong work ethic No previous experience? No problem! We provide all the training you need This is more than just a job — it’s a career opportunity with no limits.

SALARY QUOTED IS TAKE HOME PAY OVERALL PURPOSE OF ROLE MAIN ACTIVITIES AND RESPONSIBILITIES To assume management of individual shop premises during the absence of designated Shop Managers (ie days off, holiday and other absences). Using the working practices, policies and procedures set by Senior Management and the values of Alex TLC, ensure the charity shop business is run accordingly. Work within the budgets and achieve the financial targets set by the business in line with strategic requirements. Work to the high standards expected at all Alex TLC shop premises according to the rotas set by the Retail Area Manager. Work as a team member, taking full responsibility for all shop duties required wherever placed. Work as directed by the Retail Area Manager. Supervision of Assistant Shop Managers, Retail Assistants and Voluntary Workers. Recruitment of Voluntary Workers. Participate in all training and legislative checks required by Alex TLC, statutory and specific to role. CUSTOMER RESPONSIBILITIES (INTERNAL & EXTERNAL) Maintain excellent levels of customer service (remembering customer service extends to colleagues and service providers, as well as customers), going above and beyond where possible. PEOPLE MANAGEMENT RESPONSIBILITIES Assign and supervise the duties of any Assistant Shop Manager on site. Supervise the management and training of all Retail Assistants and voluntary workers to ensure they can work safely, correctly, effectively and efficiently according to Alex TLC values, working practices, policies and procedures. To develop and maintain efficient and effective voluntary worker rotas. TECHNICAL RESPONSIBILITIES Expert knowledge of the safe and correct use of all equipment used in the day to day running of the charity shop, for example the till, steamer, pricing equipment. Ability to train others in the safe and correct use of such equipment. OTHER FEATURES OF JOB Hours of work are according to the opening hours of the premises assigned by the rota and Alex TLC Working Practice Policy. To undertake ad-hoc duties as required. Opportunity to participate in Alex TLC charitable activities and events. LOCATION Cover shop managers are expected to work in any South East London Alex TLC premises according to the rota set by Senior Management. PERSON SPECIFICATION EDUCATION, QUALIFICATIONS AND TRAINING ESSENTIAL: Alex TLC Literacy and Basic Mathematics test pass, computer literacy DESIRABLE: GCSE, ‘O’ Level or equivalent Mathematics and English Language, customer service, management or business qualification EXPERIENCE ESSENTIAL: Experience in a charity retail position and/or customer service role with excellent telephone and written skills; brand awareness DESIRABLE: Basic understanding of leukodystrophy and the work of Alex TLC; charity retail WORK BASED COMPETENCIES · Excellent customer service skills · Excellent telephone skills · Excellent writing skill · Excellent numerical ability · Excellent organisational ability · Excellent management skills · Flair for display · Knowledge of operational and emergency procedures · Ability to work in a team · Commercial acumen

We’re a small, community-focused grocery store specialising in local beers, natural wines, fresh fruit and veg, and unique, niche products. What We're Looking For: •Experience in retail and coffee making. •A positive, can-do attitude •Passion for local and sustainable products. •Ability to work well in a small team and engage with customers. •Flexibility to work weekends and holidays What we offer is •11.95 per hour •20/25 •20% staff discount on every products •Free coffees •Tasting event Pop in and say hi! If you’re excited about working in a welcoming, independent shop, love supporting local producers, and can offer flexibility during busy periods, we’d love to hear from you!

Location: Knightsbridge, London About Us: Şekerci Cafer Erol has been crafting world-class Turkish delights, chocolates, and pastries since 1807. As a family-owned business with over two centuries of tradition, we take pride in blending artistry and heritage to deliver exceptional products. With our Knightsbridge, London branch, we aim to bring a taste of this unique culture to new audiences while maintaining our commitment to quality and excellence. Job Description: We are seeking a friendly and enthusiastic Counter Sales Assistant to join our team. You will play a key role in delivering outstanding customer service while showcasing our delicious range of Turkish delights, baklava, chocolates, pastries, and milk-based desserts. Key Responsibilities: · Greet customers warmly and assist them in selecting from our range of Turkish delights, baklava, chocolates, pastries, and desserts. · Provide detailed information about our products, including ingredients, storage, and serving suggestions. · Accurately process customer purchases, including cash and card payments. · Maintain the cleanliness and organization of the counter and display areas. · Restock counters and ensure products are displayed attractively and meet brand standards. · Address customer inquiries, complaints, or special requests in a professional and friendly manner. Requirements: · Previous experience in retail or food sales is a plus but not required; training will be provided. · Excellent communication and customer service skills. · A friendly and professional demeanour. · Ability to multitask and work efficiently in a fast-paced environment. · Legal right to work in the UK. What We Offer: · The opportunity to work with a globally respected heritage brand. · A supportive and vibrant work environment. · Competitive pay with opportunities for growth. · Training to enhance your skills and build your career in hospitality and retail. · 15% Staff Discount and 1 Meal per day.

Location: Notting Hill, London Company: Lyna London About Lyna London Lyna London is a small, family-run business founded in 2021, offering high-quality, affordable jewellery and trending accessories designed to be worn, loved, and shared. With a strong social media presence and a growing customer base around the world, we aim to bring a fun, stylish shopping experience both online and in person. Our shops are all about charm (literally!) and community — and we’re so excited to expand to Notting Hill! The Role We’re looking for an enthusiastic Part-Time Sales Assistant to join our brand-new Notting Hill team. This is the perfect role for someone who’s friendly, proactive, and passionate about jewellery, accessories, and delivering a personal customer experience. You’ll help customers find the perfect pieces, craft charm jewellery on the spot, and contribute to the energy and creativity of our store. Key Responsibilities - Deliver exceptional customer service and create a warm, welcoming vibe in-store - **Help customers **choose the perfect jewellery and accessories for their style - Make charm bracelets and necklaces (we’ll provide training if needed!) - Keep the shop tidy, well-stocked, and visually appealing throughout the day - Handle purchases accurately using our point-of-sale system - Multi-task efficiently between helping customers, restocking, and general upkeep - Occasionally take part in creating fun content for our social media (confidence on camera is a bonus!) - Answer customer phone enquiries in a friendly and helpful manner What We’re Looking For - A friendly and approachable personality with great communication skills - Confidence working in a fast-paced, customer-focused environment - Creativity and an interest in hands-on jewellery making (or willingness to learn!) - Someone reliable, organised, and eager to take initiative - Previous retail or customer service experience is a plus - Detail-oriented and good at managing time independently - Passion for small business culture and a desire to grow with our team Availability Requirements Must be available at least 3 days per week Weekend availability is essential (at least one weekend day is a must) Availability on bank holidays is a plus. Perks - Staff discount on all Lyna London products - Free jewellery & accessories - Snacks while you work 🍓 - A fun, friendly, and supportive team environment ✨ If you’re excited about jewellery, love meeting new people, and want to work somewhere creative and fast-paced, we’d love to hear from you!

Job Role: Fabric Sales Assistant Position Summary: As a Fabric Sales Assistant, you will support the day-to-day operations of a fabric or textile retail environment. Your primary responsibility is to assist customers with product selection, provide knowledgeable recommendations, and help maintain an organized, welcoming store atmosphere. This role also includes basic cleaning duties to ensure the sales floor is tidy and presentable at all times. Key Responsibilities: Sales & Customer Service Greet and assist customers in a friendly, professional manner. Understand fabric types, uses, and care instructions to provide accurate information. Help customers select fabrics based on their needs (e.g. sewing, upholstery, fashion). Cut fabric to specific lengths using measuring tools with accuracy. Handle sales transactions using the point-of-sale (POS) system. Stock Management Restock shelves and fabric displays. Organize fabric rolls or bolts according to color, type, or size. Assist with inventory checks and stockroom organization. Cleaning & Store Maintenance Keep the sales floor clean, including sweeping, dusting, and wiping down counters. Ensure cutting tables and equipment are clean and free of fabric debris. Tidy displays and keep fabrics neatly folded or rolled. Empty bins and dispose of fabric scraps or waste appropriately. Maintain a clean and safe work environment for both staff and customers. Skills and Requirements: Basic knowledge of fabrics and textiles (training will be provided). Strong communication and customer service skills. Attention to detail, especially when measuring and cutting fabric. Ability to stand for long periods and lift rolls of fabric when needed. A proactive attitude toward cleaning and store upkeep.

Retail shop sales assistant Stanley Ley Location: 23 Fleet Street, Ec4y 1aa Position: Made to Measure Shop Manager  Employment Type: Full-time About Us: Harris and Zei is a luxury tailoring brand specialising in made-to-measure suits and garments. We pride ourselves on offering high-quality, custom-tailored clothing with exceptional customer service. Our attention to detail and commitment to craftsmanship have made us a leader in the tailoring industry. We are currently seeking an experienced and passionate Shop Manager for our Made-to-Measure department, to lead our team and ensure the delivery of outstanding customer experiences. Key Responsibilities: Customer Experience:  - Ensure the highest levels of customer satisfaction by delivering a personalised and professional made-to-measure service.  - Provide expert advice on fabric selections, garment styles, and tailoring options to meet the customer’s specific needs.  - Actively engage with clients to understand their requirements and guide them through the entire fitting and tailoring process.    Sales and Business Development:  - Drive sales through strong client relationships and ensuring an exceptional in-store experience.  - Achieve and exceed sales targets by identifying and capitalizing on new business opportunities.  - Develop and maintain a loyal client base by providing high-quality service and building long-term customer relationships.    Operations Management:  - Oversee the day-to-day operations of the store, ensuring smooth functioning and efficiency.  - Coordinate fittings and alterations with in-house or external tailors to ensure timely delivery of garments.  - Monitor inventory levels and liaise with suppliers to ensure adequate stock of fabrics and accessories.  - Ensure that all customer orders are processed accurately and delivered within agreed timelines.    Team Leadership:  - Lead, mentor, and motivate the sales team to achieve individual and store-wide performance goals.  - Conduct regular training for staff to ensure product knowledge and customer service excellence.  - Set and monitor performance metrics for the team, providing feedback and support as needed. Visual Merchandising:  - Maintain the store’s visual appeal by ensuring that displays and merchandising are in line with brand standards.  - Coordinate special promotions or events to drive foot traffic and increase sales.    Financial Management:  - Prepare regular sales reports, track key performance indicators (KPIs), and manage the store’s budget.  - Implement cost control measures and ensure profitability by managing resources efficiently. Skills & Qualifications: Experience: Minimum of 3-5 years in retail management, preferably in luxury fashion, tailoring, or made-to-measure services. Leadership: Proven ability to lead, manage, and motivate a team to achieve sales targets and deliver excellent customer service. -Customer Service: Strong interpersonal and communication skills with the ability to provide a high-end, tailored customer experience. Tailoring Knowledge: Comprehensive understanding of made-to-measure services, fabrics, garment construction, and alterations. Sales: Results-driven with a track record of meeting and exceeding sales targets in a luxury retail environment. Organizational Skills: Ability to manage multiple tasks and ensure smooth store operations, from inventory management to customer fittings. Problem-Solving:Capable of handling customer inquiries, issues, or complaints professionally and efficiently. What We Offer: - Competitive salary with performance-based bonuses. - Opportunity to work with a luxury brand and high-end clientele. - Ongoing training and professional development opportunities. - Employee discounts on made-to-measure garments and accessories. How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience.

Les Cent Ciels, 'the hundred skies', offers versatile clothing in high quality yarns; with Cashmere at the core of the collection. Les Cent Ciels epitomises relaxed luxury and we are looking for dedicated Sales Manager to join the team to represent the brand at our flagship boutique in Central London. The role will involve: - Recruiting, training, supervising and appraising staff - Managing budgets - Maintaining statistical and financial records - Dealing with customer queries and complaints - Overseeing pricing and stock control - Maximising profitability and setting/meeting sales targets, including motivating staff to do so - Ensuring compliance with health and safety legislation - Preparing promotional materials and displays liaising with head office. Committed candidates who are interested in working on a personal, direct basis with customers, and want to be part of a small team within a growing brand should apply.