We are looking for a self-employed, experienced painter/decorator for a minimum of 3 months work. Previous painting and decorating experience is essential. Apply paint, stain and other finishes to walls, ceilings, and furniture. Apply primers or sealers to prepare new surfaces for finish coats. Remove old finishes by stripping, sanding, etc. Remove wallpaper, make good walls, apply paste and apply new wallpaper. Cover surfaces with appropriate material for protection during painting and post appropriate paint signs. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure personal appearance is clean and professional, maintain confidentiality of proprietary information, and protect company assets. Develop and maintain positive working relationships with others and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Examine and inspect tools, equipment, and stock items for wear or defects. Assist with moving, lifting, carrying, and placing of objects weighing in excess of 100 pounds. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move through confined or elevated spaces. Move over sloping, uneven, or slippery surfaces. Move up and down stairs, service ramps and/or ladders. Perform other reasonable job duties as requested by Supervisors. CSCS Card required.
Job duties: Develop Growth Strategies: Create and execute strategies that drive financial performance and enhance customer satisfaction by expanding Persona Beauty's presence in the beauty and personal care industry. Prioritize innovative nail and eyelash products to secure a competitive edge. Market and Consumer Insights: Conduct comprehensive market research to identify emerging opportunities in the European beauty sector. Analyze customer behavior and preferences to inform strategic marketing initiatives and product development. Strategic Client Engagement: Build strong relationships with prospective and existing clients, distributors, and strategic partners through regular communication and meetings. Focus on identifying business opportunities and fostering collaboration. Brand and Product Promotion: Champion Persona Beauty's product portfolio by developing marketing campaigns that emphasize the quality, sustainability, and innovation of its beauty solutions. Align promotional efforts with client and market needs to maximize impact. Sales and Contract Management: Oversee the drafting, negotiation, and management of sales contracts, ensuring adherence to legal standards and company policies while driving revenue growth. Sales Performance Tracking: Monitor and analyze sales data, including revenue trends and invoice records, to provide actionable insights for business decision-making and ensure alignment with company goals. Customer-Centric Feedback and Support: Manage customer feedback channels and provide exceptional after-sales support. Use insights from customer experiences to improve satisfaction and strengthen brand loyalty. Customer Relationship Management: Develop and maintain strong, long-term relationships with clients by anticipating their needs, incorporating feedback into strategies, and enhancing overall customer retention efforts. Team Leadership and Development: Lead, train, and mentor junior team members in marketing and customer relationship management to ensure alignment with Persona Beauty's values and objectives. Inspire a high-performance culture within the team.
Part-Time Driver and Inflatable Operator Active Day Camps’ partner Active Events are actively recruiting, a reliable, energetic, and customer-focused individual to join our team as a Part-Time Driver and as an Inflatable Operator. This dual role involves delivering, setting up, and packing up inflatable units and event equipment like Bouncy Castles, Silent Disco, Soft Play etc, while ensuring customer satisfaction. If you enjoy hands-on work, being outdoors, and interacting with people, this role is perfect for you! Responsibilities: · Safely drive Company Vehicle to deliver Inflatables and Event Equipment to various locations in London only. · To be reliable and show up for all shifts on time. · Load and unload equipment in a safe and organised matter – ensuring no damage can be done to the item(s). · Assemble and install inflatables and other event equipment at customer sites · Ensure all equipment is clean, secure, and properly set up according to safety laws/standards. · Dismantle and pack equipment after events, ensuring it’s ready for the next use. · Interact professionally with clients, providing excellent customer service. · Demonstrate how to safely operate inflatables and event items when necessary. · Inspect and clean equipment before and after events. · Report any damages, repairs or maintenance needs to management. · Availability to work weekends, holidays, and flexible hours based on event schedules. · Strong attention to detail and commitment to safety protocols. · Excellent communication, time keeping and customer service skills. · Keeping accurate records of deliveries, mileage, and fuel, and submitting documentation to management. · Communicate any issues with vehicles, products or deliveries immediately to line manager. · Communicate any incidents or accidents no matter how minor to line manager, including any parking offences or tickets. · As a representative of the company to our clients the driver must wear the correct uniform to the correct standard at all times. · To ensure all our customers receive an amazing delivery service every time. · To know and be familiar with the Delivery Schedules, Customer Lists and Customer Requirements Qualifications · Valid Manual Driver’s Licence – with a clean driving record. · Ability to lift and carry heavy equipment (up to 75 kg). · Prior experience in event set-up, delivery driving or similar roles is desirable but not essential. · Be willing to undergo an enhanced DBS check processed by us, no upfront cost. Please Note: Events will be both indoor and outdoor, you will not be able to use the company van for other work. Pay · £14 per hour / full day rate can be agreed in busier periods. · Reimbursed for petrol etc. How to Apply · CV with contact details to – Closing Date is 5th February 2025
As a customer service manager, you'll make sure that the needs of customers are being met or exceeded. Your aim is to provide and promote excellent customer service throughout the organisation you work for. You'll manage the customer service team, making sure that service standards are being met and problems are resolved. You may work at various levels, from head office to the front end of the business. As a customer service manager, you'll need to: - provide help to customers using your organisation's products or services. - Communicate courteously with customers by telephone, email, letter and face-to-face. - Investigate and solve customers' problems, which may be complex or long-standing, that have been passed on by customer service assistants. - Handle customer complaints or any major incidents, such as a security issue or a customer being taken ill. - Issue refunds or compensation to customers. - Keep accurate records of discussions or correspondence with customers. - Analyse statistics or other data to determine the level of customer service your organisation is providing. - Produce written information for customers, often involving the use of computer packages and software. - Write reports and analyse the customer service that your organisation provides. - Develop feedback or complaints procedures for customers to use. - Improve customer service procedures, policies and standards for your organisation or department. - Meet with other managers to discuss possible improvements to customer service. - Manage staff recruitment and appraisals - depending on the size of the organisation these tasks may be carried out by human resources. - Train staff to deliver a high standard of customer service. - Lead or supervise a team of customer service staff. - Learn about your organisation's products or services and keep up to date with changes. - Keep ahead of developments in customer service by reading relevant journals, going to meetings and attending courses.
Job Description: The Operational Manager will oversee and coordinate security operations, ensuring the effective management of resources, staff, and client relationships. This role requires strategic leadership, operational expertise, and the ability to deliver exceptional service standards. Key Responsibilities: Lead and manage daily security operations, including personnel deployment, logistics, and compliance. Develop and implement operational strategies to improve efficiency and client satisfaction. Monitor and ensure adherence to legal and regulatory requirements in the security sector. Build and maintain strong relationships with clients, addressing their security needs effectively. Manage budgets, optimize resource allocation, and ensure financial efficiency. Oversee recruitment, training, and development of security personnel. Conduct risk assessments and ensure the implementation of appropriate security measures. Requirements: Proven experience as an Operational Manager or similar role in the security industry. Strong leadership and team management skills. Excellent communication and client relationship management abilities. Knowledge of UK security regulations and industry standards. Ability to work under pressure and manage multiple priorities effectively. Proficiency in Microsoft Office and other relevant software. Bachelor’s degree in business administration, security management, or a related field is preferred. Benefits: Competitive salary based on experience. Visa sponsorship for eligible candidates. Comprehensive training and development opportunities. Health insurance and other employee benefits. Opportunity to work with a leading security provider in a vibrant, multicultural city.
About us Maison Gigi is a family-run French bakery and caterer renowned for its exquisite patisserie, specialty coffee, and delicious grab-and-go breakfast and lunch options. Inspired by regional French cuisine, we are passionate about sharing authentic flavours with our loyal customers. To lead our talented team and ensure the smooth operation of our bakery and cafe, we're seeking a passionate and experienced Bakery & Cafe Manager. You'll be responsible for overseeing daily production, managing customer cake and catering orders, and inspiring your team to deliver the highest standards of quality and service across all aspects of our business. You will also play a key role in maintaining a safe environment for both our team and our customers. This role requires a self-starter who can take initiative and thrive independently. ** What You'll Do** - Lead and inspire: Manage and motivate a team of bakers, pastry chefs, and baristas, fostering a collaborative and supportive environment. - Oversee bakery production: Plan and manage daily production schedules to meet customer demand and ensure efficient use of resources. This includes: - Managing ingredient inventory and ordering supplies. - Monitoring production quality and consistency. - Implementing and maintaining strict hygiene and food safety standards. - Delight customers: Manage customer cake and catering orders, ensuring personalized service and timely delivery. This includes: Consulting with customers to discuss design, flavours, and special requests. - Processing orders and managing order fulfilment. - Addressing customer inquiries and ensuring complete satisfaction. - Manage the cafe experience: Oversee the daily operations of the cafe, ensuring efficient workflow, excellent customer service, and a welcoming atmosphere. This includes: - Managing cafe staff schedules and training. - Maintaining optimal stock levels of raw ingredients, pastries, and other cafe supplies. - Upholding the specialty coffee standards of preparation. - Champion health and safety: Ensure compliance with all relevant health and safety regulations, maintaining a safe and hygienic environment for both staff and customers. This includes: - Conducting regular risk assessments and implementing necessary safety measures. - Ensuring all staff are trained in food safety and hygiene practices. - Maintaining accurate records and documentation. - Deputize for the General Manager: Assume responsibility for the overall operation of the bakery, café and catering in the General Manager's absence. - Optimize operations: Analyse sales data and customer feedback to identify areas for improvement and implement strategies to enhance efficiency and profitability across the bakery and cafe. - Maintain visual appeal: Ensure the bakery and cafe maintain a visually appealing and inviting atmosphere, with attractive displays and impeccable cleanliness. ** What you'll bring** - Proven experience as a Bakery Manager, Cafe Manager, or in a similar leadership role within a bakery or cafe environment. - A passion for French pastry and a good understanding of baking techniques and ingredients. - Knowledge and appreciation of specialty coffee, with experience in managing a cafe environment. - Exceptional organizational and time management skills, with the ability to prioritize tasks and meet deadlines. - Strong leadership and communication skills to effectively manage and motivate a team. - A customer-centric approach and a commitment to providing outstanding service. A thorough understanding of health and safety regulations and best practices in a food service environment. A self-starter mentality with the ability to take initiative, work independently, and solve problems effectively. In return - Join a dedicated team: Become part of a passionate and supportive team that takes pride in delivering exceptional quality and service. - Competitive salary and holidays: Receive a competitive salary plus bonus and 28 days of holiday to enjoy your time off. - Amazing staff meals: Enjoy delicious staff meals prepared with the same care and attention as our customer offerings. - Central location: Work in a vibrant and easily accessible central London location. - Company pension: Benefit from a company pension scheme to support your future financial security. - Cycle to work scheme: Take advantage of our cycle to work scheme to save money and stay healthy.
We are seeking a highly skilled IT Manager to lead our information technology department and ensure the efficient operation of our IT systems. As the IT Manager, you will play a pivotal role in developing and implementing our strategic technology initiatives, providing leadership to the IT team, and aligning technology with business goals. Your expertise will drive the implementation of technology solutions that enhance productivity, security, and service delivery across the organization. You will manage diverse IT projects, oversee the maintenance of hardware and software systems, and ensure that our technology infrastructure is resilient and responsive to the evolving needs of the business. Effective communication and collaboration with various departments will be key, as you work to identify technological improvements that contribute to operational efficiency. In addition, you will oversee budgeting, vendor management, and compliance with all regulatory and security standards. The ideal candidate will be an effective leader, possess excellent problem-solving skills, and have a strong technical background. If you are looking to make an impact within an innovative organization and support our employees with reliable and cutting-edge technology, we encourage you to apply for this exciting opportunity. Responsibilities Over all responsibility to develop a new software with the help of own or external expertise team. Lead and manage the IT department, including IT staff and related functions. Develop and implement IT policies, procedures, and best practices. Oversee the planning and implementation of technology projects and initiatives. Manage the organization's IT infrastructure, including servers, networks, and telecommunications. Monitor system performance and ensure optimal functionality and security. Collaborate with other departments to understand their technology needs and provide solutions. Maintain relationships with external vendors and service providers to ensure quality and cost-effective support. Requirements Bachelor's degree in Computer Science, Information Technology, or a related field. Proven experience as an IT Manager or similar role in a corporate environment. Strong knowledge of IT systems, infrastructure, and cloud services. Experience with project management methodologies and tools. Excellent leadership and team management skills. Effective communication skills, both verbal and written. Ability to analyze complex problems and develop innovative solutions. Benefits Competitive salary and performance-based bonuses Comprehensive health, dental, and vision insurance Flexible work hours and remote work options Professional development opportunities and training Generous paid time off and holiday schedule
Job Responsibilities: Assist in recruiting, training, retaining, and managing store staff, effectively assigning tasks to ensure team efficiency. Analyse sales data, forecast future trends, and develop appropriate staffing and inventory strategies to maximise profitability. Ensure strict compliance with operational policies and procedures, particularly in inventory management and cash security. Monitor inventory levels to ensure efficient execution of stock management processes. Achieve sales targets by developing marketing strategies and creating promotional materials. Support the management of all store areas to optimise overall operations. Handle customer complaints and enquiries professionally to enhance customer satisfaction. Collect customer feedback and analyse it to improve service quality. Ensure the store's image and services align with brand standards. Ensure the store complies with all health and safety regulations. Maintain store equipment by conducting regular inspections and coordinating repairs with professional service providers. What We’re Looking For: A minimum of a bachelor's degree is required, with preference given to relevant fields such as management or marketing. Candidates with experience in service industry management will be given preference. Excellent communication skills, with the ability to support colleagues and customers in a friendly and open manner. Strong ability to monitor, manage, and improve key performance indicators. Thrive in a fast-paced environment and efficiently manage multiple priorities.
We are looking for an outstanding and talented Sous Chef to join our the team at the (venue). Nest is a brand new bar and kitchen serving some of London’s best cocktails right next to Spitalfields Market and Liverpool Street Station. Open till late offering a vibrant atmosphere, full dining menu with craft beers and delicious cocktails served by an experienced team of mixologists. Pulsating with energy, NEST is the ideal spot to meet with colleagues, clients and friends alike. With an electric atmosphere, expansive space and top-quality cocktails, it is the go-to drinking destination for any and every occasion. This amazing opportunity is ideal for someone who loves working with fresh premium and seasonal products and preferably experience within gastro pubs; loves working in a busy kitchen; understands and delivers a perfect service with or without the Head Chef present; can lead the kitchen team to success consistently and is excited by innovation and change to secure outstanding results for the business. You Are: Able to take responsibility for our kitchen team in absence of the Head Chef to ensure service, safety and security expectations are all met to the the highest of standards Passionate about training our team to ensure they have the knowledge needed to excite our customers and deliver outstanding food Able to work with the Head Chef to train and uphold the agreed standards Able to assist the General Manager and Head Chef in identifying potential opportunities and products to maximise sales and enhance the customer experience Able to prepare and present all our food dishes to an outstanding standard of presentation as appropriate for the day of the week and time of day Able to support the Head Chef in the development, implementation and review of the menu to maximise sales in line with pub vision and business plan We Offer: A great training and development programme Career progression and promotion opportunities with regular new openings 30% off the total bill at our pubs, bars and restaurants The opportunity to make strategic decisions within your business – not simply following a branded template! An attractive base salary and fun working environment Annual team trips abroad, regular management incentives and socials – a fun, family atmosphere Employee Assistance Programme (EAP) Who We Are: Part of the award-winning Urban Pubs & Bars (Publican Awards Best Managed Pubs 1-50), a fast-growing independent hospitality group with an incredible and diverse range of pubs, bars and restaurants all with their own individual identity.
Job Title: Steel Fixers Wanted – Construction PLEASE SEND your CV to APPLY: Location: Nationwide Job Type: Temporary/Contract/Permanent Salary: “Competitive salary” We are currently hiring experienced Steel Fixers for a construction project in the UK. If you have at least 3 years of experience and the necessary certifications, we want to hear from you! Requirements: • CSCS Card (Essential) • Right to work in the UK • National Insurance Number (NIN) • UK Bank Account • Minimum of 3 years experience in steel fixing Key Responsibilities: • Cutting, bending, and placing steel reinforcement as per design specifications • Ensuring all steel work is securely positioned and conforms to quality standards • Working closely with site supervisors and the team to meet project deadlines What We Offer: • Competitive pay based on experience • Long-term project opportunities • A supportive and safe working environment If you meet the above criteria and are ready to take on a new opportunity, apply now!
We are looking for an experienced Operations Manager to join out team to formulate strategies, improve performance, procure material and resources and secure compliance. You should be ready to cultivate and maintain relationships with clients and other business suppliers, find ways to increase quality of customer service and implement best practices across all levels. You'll have a sharp business mind and proven success in managing multiple departments for maximum productivity. This person will be highly skilled in human resources, finance, and IT management, and be able to develop and maintain an environment of trust, diversity, and inclusion within the operations.