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Responsibilities: Oversee day-to-day office operations and administrative functions. Coordinate and manage office resources, including personnel, supplies, and equipment. Implement and maintain efficient office systems and procedures. Collaborate with department heads to ensure effective communication and workflow. Foster a positive and inclusive office culture. Requirements: Proven experience in office management within the security industry. Strong organizational and multitasking skills. Excellent communication and interpersonal abilities. Proficiency in office software and systems. Leadership qualities with a problem-solving mindset.
Please find below a list of activities that encompass your role as an Office Administrator for TFM Ltd - Supervise and coordinate activities of all staff. - Manage and maintain work schedule for engineers assisting the operations director. - Maintain management information systems, both manual and computerised. - Review and answer correspondence. - Provide secretarial or executive services for directors. - Establish and maintain supplier accounts. - Ensure data is entered into the relevant systems promptly. - Assist the compliance manager with any annual audits. - Manage the filing, storage and security of documents. - Respond to enquiries in a timely and professional manner. - Assist the compliance manager with the management of ISO 9001 & 14001 procedures - Maintain insurance coverage’s, business, motor, etc. - Dealing with telephone and email enquiries. - Creating and maintaining filing systems, both paper and electronic. - Keeping diaries and arranging appointments. - Using a variety of software packages, such as Microsoft Word, Outlook, PowerPoint, Excel, Access, etc., to produce correspondence and documents and to maintain presentations, records, spreadsheets, mailing lists and databases. - Devising and maintaining office systems. - Arranging travel and accommodation for staff as and when required. - Organising and storing paperwork, documents and computer-based information in an efficient and retrievable manner. - Monitoring and always updating EWM, our work platform for engineers. - Collating information from sub-contractors to enable invoices to be created. - To make sure all job sheets are received in a timely manner from the engineers and sub-contractors. - To accept responsibility for tasks that are not necessarily listed above but are commensurate with a role of this type.
We are provider of manned guarding security services in London, is seeking a skilled and experienced Customer Service Manager/Supervisor to join our team. The successful candidate will be responsible for overseeing the customer service operations, ensuring exceptional service delivery, and maintaining high client satisfaction levels. Responsibilities: 1. Supervise and lead the customer service team, including hiring, training, and performance management. 2. Develop and implement customer service policies and procedures to enhance efficiency and effectiveness. 3. Monitor customer interactions to ensure quality service delivery and provide coaching and feedback to team members as necessary. 4. Handle escalated customer complaints and resolve issues promptly and effectively. 5. Collaborate with other departments, such as operations and sales, to ensure seamless communication and alignment on customer service strategies. 6. Ensure compliance with company standards, regulations, and industry best practices related to customer service. 7. Develop and maintain strong relationships with key clients, serving as the primary point of contact for customer service-related inquiries and concerns. 8. Prepare regular reports and presentations on customer service performance and initiatives for management review. Qualifications: 1. Bachelor's degree in business administration, management, or a related field preferred. 2. Proven experience in a customer service management or supervisory role, preferably within the security industry. 3. Strong leadership and team management skills, with the ability to motivate and inspire team members to achieve goals. 4. Excellent communication and interpersonal skills, with the ability to interact effectively with clients, team members, and other stakeholders. 5. Problem-solving and decision-making abilities, with a focus on delivering solutions and driving continuous improvement. 6. Proficiency in Microsoft Office Suite and customer relationship management (CRM) software. 7. Knowledge of security industry regulations and standards preferred. 8. Flexibility to work occasional evenings or weekends as needed. Join our dynamic team and contribute to our mission of providing exceptional manned guarding security services in London. If you are a customer service professional with a passion for excellence, we want to hear from you. Apply now with your resume and cover letter detailing your relevant experience and qualifications.
Dear candidates, Job Title: Live-In Child Carer Location: Canterbury Employment Type: Full-Time Reports To: [Supervisor/Manager] Job Summary: We are seeking a dedicated and compassionate Live-In Child Carer to provide comprehensive care and support to children. The successful candidate will be responsible for ensuring the safety, well- being, and development of the children under their care. This is a live-in position, and the Child Carer will be provided a separate accommodation. candidates who are willing to relocate can also apply. Responsibilities: Child Care: Provide attentive and nurturing care to child, ensuring their physical, emotional, and social needs are met. Plan and engage in age-appropriate activities to promote learning, creativity, and development. Daily Routine: Establish and maintain a consistent daily routine, including mealtimes, playtime, educational activities, and bedtime. Health and Safety: Ensure a safe and secure environment for the child. Administer medication as prescribed, if necessary, and handle any medical emergencies with competence. Household Duties: Contribute to light household duties related to child care, such as meal preparation, child's laundry, and maintaining a tidy play and living area. Communication: Maintain open and effective communication with guardians regarding the child's well-being, developmental milestones, and any concerns or updates. Education and Enrichment: Facilitate educational activities and support the child's academic growth, coordinating with schools or educational programs. Behaviour Management: Implement positive behaviour management strategies and maintain a supportive and encouraging atmosphere. Cultural and Recreational Activities: Organize and participate in cultural, recreational, and social activities that contribute to the child's overall development. Qualifications and Skills: NVQ- Level 2/3 Healthcare and Social Care OR NVQ- Level 3 Child Care and Education OR NVQ- Level 3 Children's Care Learning & Development OR Diploma Level 3- Children & young peoples work force (Early learning & children care) DBS Previous experience in child care or a related field. Relevant qualifications in childcare, early childhood education, or a similar discipline. First Aid and Paediatric First Aid certifications. Excellent communication and interpersonal skills. Patience, empathy, and a genuine passion for working with children. Ability to create a nurturing and stimulating environment. Flexibility and adaptability to meet the changing needs of the family. Respect for cultural and family values. Compensation: Competitive salary and benefits package. Room and board provided as part of the live-in arrangement. How to Apply: Interested candidates should submit a resume, cover letter, and references Please include "e; Live-In Child Carer Application& quote; in the subject line. Clifton Healthcare Recruitment is an equal opportunity employer. We encourage candidates of all backgrounds to apply.
As a Customer Services Manager, the work duties includes: 1. Help to build good customer relations. 2. improve customer service experience, create engaged customers and facilitate organic growth; 3. Training and managing customer service assistants and representatives; 4. Interacting with customers daily by answering their questions and directing them to the appropriate service for their needs; 5. Establishing customer service policies and procedures; 6. Staying updated on developments in the customer services field; 7. Focus on customer satisfaction which includes addressing customer "pain points," adjusting policies and procedures, ensuring agents are well trained, measuring customer satisfaction and responding to customer feedback 8. Develops and implements policies and procedures to deal effectively with customer requirements and complaints; 9. Discuss customer responses with other colleagues with a view to improving the product or service provided; 10. plans and co-ordinates the operations of help and advisory services to provide support for customers and users; 11. Taking ownership of customers issues and following problems through to resolution; Keep accurate records and document customer service actions and discussions; Control resources and utilise assets to achieve qualitative and quantitative targets; Handle customer complaints or any major incidents, such as a security issue or a customer being taken ill; Coordinates with sales department to incorporate plans to increase customer satisfaction; Maintain confidentiality regarding personnel information and customer financial data by keeping sensitive documents private and secure; Issue refunds or compensation to customers; keep accurate records of discussions or correspondence with customers; Produce written information for customers, often involving the use of computer packages and software; Develop feedback or complaints procedures for customers to use; Make sure that the needs of customers are being met or exceeded; Key Skills involves: · Proven working experience as a Customer Service Manager; · Experience in providing customer service support; · Excellent knowledge of management methods and techniques; · Strong leadership skills to work with people within the organisation with different skills; · Proficiency in English and other languages; · Working knowledge of customer service software, databases and tools; · Awareness of industry’s latest technology trends and applications; · Ability to think strategically and to lead; · Strong client-facing and communication skills; · Advanced troubleshooting and multi-tasking skills; · Customer service orientation; Managing a team of customer service staff; Handling face-to-face enquiries from customers; Dealing with customers who are upset or angry may be stressful; Communication and Excellent IT skills; Creative thinking, to be able to come up with new ideas to improve customer service standards.
Job Title: Sales and Marketing Manager Company: UK SECURITY POWER Ltd. Location: Chalton, London Salary start at: £28000 per anum We are a new company and seeking a dynamic and results-driven Sales and Marketing Manager to join our team at UK Security Power Ltd. This individual will play a crucial role in driving the growth and success of our security guard company through strategic sales initiatives and effective marketing campaigns. The Sales and Marketing Manager will be responsible for developing and implementing comprehensive sales and marketing strategies to acquire new clients, retain existing clients, and promote our services in the security industry. There is a possibility of working remotely as long as you meet the monthly target of at least 2 signed contracts a month. You will also have access to a free zone 1-5 monthly top up ticket when ever needed thus give you a peace of mine when scheduling face-to-face meetings with clients. Work related journey out side these zone will also be taken care of by the company. Responsibilities: 1. Develop and execute strategic sales plans to achieve company targets for revenue growth and client acquisition. 2. Identify and target potential clients in various industries, including commercial, residential, industrial, and institutional sectors. 3. Build and maintain strong relationships with key decision-makers and stakeholders to generate leads and secure contracts. 4. Conduct market research and analysis to identify emerging trends, competitive threats, and opportunities for expansion. 5. Collaborate with the operations team to ensure seamless delivery of services and exceed client expectations. 6. Create compelling marketing materials, including brochures, presentations, and digital content, to effectively showcase our services and value proposition. 7. Manage digital marketing initiatives, including website development, social media campaigns, email marketing, and online advertising. 8. Plan and coordinate promotional events, trade shows, and networking opportunities to increase brand visibility and generate leads. 9. Monitor and analyse sales and marketing performance metrics, track progress against goals, and provide regular reports to management. 10. Stay abreast of industry developments, best practices, and regulatory requirements to continuously improve sales and marketing strategies. Requirements: 1. Bachelor's degree in Marketing, Business Administration, or related field; MBA preferred but not a compulsory requirement. 2. Proven track record of success in sales and marketing roles, preferably in the security industry or a related field. 3. Strong understanding of sales and marketing principles, strategies, and techniques. 4. Excellent communication, negotiation, and presentation skills. 5. Ability to build and maintain relationships with clients, partners, and industry contacts. 6. Creative thinker with a strategic mindset and problem-solving abilities. 7. Proficiency in Microsoft Office Suite and CRM software; experience with digital marketing tools and analytics platforms is a plus. 8. Self-motivated and results-oriented with a passion for driving business growth. 9. Ability to work independently and as part of a team in a fast-paced, dynamic environment. 10. Valid driver's license and willingness to travel as needed. Join our team at UK Security Power Ltd. and be part of a dynamic and growing company committed to providing exceptional security services to our clients. If you have the skills, experience, and drive to excel in this role, we want to hear from you!
Orthopod Valeting Ltd is the leading vehicle car wash service provider to the UK motor industry and has been a franchise partner to the Waves Car Wash Service who has more than 260 branches nationwide. Orthopod Valeting are looking for reliable candidates to work as a car valeter and in Supervisor role at one of our Tesco car wash sites in Aylesbury on a full time contract basis. We are offering X2 posts in each category. Your duties in this job description will include the cleaning of new and used vehicle along with general site duties. Requirements: • A dedicated and an enthusiastic approach to work • Ability to work well both individually and as part of a team • Ability to work well in a busy, fast-paced environment • Compliance to the site rules and regulations • Age 18 + • Full Valid UK/EU Driving Licence (Must for Supervisor Role) and Right to Work in the UK (Essential) • Experience in cleaning vehicles This lucerative post offers annual salary ranging between 21-23k along with AL/holiday pay entitlement on pro-rata basis. In addition, there will be regular bonuses on fulfilment of set targets on site. As a valetor, you will be provided with all the necessary training for health and safety as well as operational management of the site. For valeter role, there are also opportunities to progress to higher employed roles, such as Senior Valeter and Site Supervisor. Successful progression to the higher roles will be accompanied with provision of fully paid formal courses at the Waves Academy of worth £1400 with provision of accommodation and daily wages for the time taken off for training. If you are looking for a lucerative and secure employment, we are waiting for you to contact us at your earliest convenience, as reliable people with the right attitude and ambition will always progress in this endeavour!
To apply for this role you MUST have minimum one years of experience as Door Supervisor (not security officer in retail) in Bar, Club, Sport Bar or Pub in England. Must be able to commute to venue on time Have active SIA Level 2 Door Supervisor License Be available to work every Monday - Sunday including Bank Holiday. Be on time on every shift Be clean, well presentable and dressed in correct uniform (all in black) Have very good communication skills with customers • Being patient, thinking and acting in a sensible way at all times • Being responsive and physically fit to address any challenges • Having the ability to anticipate • Having full knowledge of public safety and security • Having customer service skills • Being able to stand for long working hours and in various environments • Being able to handle stressful situations and remaining calm at all time • Intervene physically when required to protect the people in the premises • Work to avoid conflicts from happening and deal with them if they do • Escort people out when required • Make sure the dress code is respected • Manage queues and crowds • Cooperate with first aiders and the police when necessary
Permanent contract; 52 weeks per year including 22 days paid annual leave which must be taken during school closure periods, plus public holidays Monday to Friday (37.5 hours per week) 7am – 3:30pm (with an hour unpaid lunch break) Salary scale – Level 6 (£13.93 increasing to £15.70 per hour) Suitable candidates will be required to; Contribute to the smooth running of the school, undertaking effective supervision of site maintenance, Health & Safety and Security Have a background in building/site maintenance and management Experience in overseeing Health and Safety policies/procedures Knowledge of reviewing, assessing and writing Risk Assessments (RA) For the right candidate, training will be provided should it be required We are firmly committed to safeguarding and promoting the welfare of children and we expect all staff to share this commitment. All appointments are subject to the appropriate checks and clearance, including a DBS check, references and a pre-employment health check. In line with recommended practice in the statutory guidance “Keeping Children Safe in Education", the school will conduct searches for information on shortlisted candidates which is publicly available on-line. The purpose is limited: To identify issues which call into question the applicant’s suitability to work with children To verify employment history Only information related the purposes stated will be shared with the Panel. Any information will be discussed with candidates at interview before any decisions regarding the recruitment process are made.
Provide the children with safe, secure and home like environment. Have a working knowledge of the early Years Foundation Stage (England) Pre-birth to 3 and Curriculum for Excellence (Scotland). Operate a key person system and liaise with Parents, carers and senior staff. Organise and implement a programme of activities to meet the needs of this age group and each individual child's needs and interests. Work as part of a highly motivated and professional team. Must Hold: Paediatric First Aid A level 3 qualification in Childcare. Be flexible and creative and have the commitment to provide first class childcare. Have good communication and organisational Skills. Can promote good practice in a professional manner