Compliance officer jobs in Reino Unido

About Us: Pine Herbals UK is a growing e-commerce business selling household products online, primarily via eBay. We pride ourselves on quality, compliance, and excellent customer service. Role Summary: We are seeking an experienced Authorising Officer to oversee financial approvals, compliance, and operational controls for our online business. This hybrid part-time role allows flexible working both remotely and on-site, ensuring transactions, supplier arrangements, and listings comply with UK regulations and company policies. Key Responsibilities: 1.Authorise financial transactions: supplier payments, refunds, chargebacks, and marketplace fees 2.Review and approve invoices, contracts, and documentation 3.Ensure compliance with UK e-commerce regulations and eBay policies 4.Maintain accurate records of approvals and audits 5.Identify and escalate operational or financial risks 6.Support internal controls and governance Requirements: 1.5+ years’ experience in authorising, compliance, finance, or governance 2.Experience in e-commerce or online retail, preferably household products 3.Understanding of UK consumer law, online trading regulations, and financial controls 4.Strong analytical, organisational, and communication skills 5.Ability to work independently, remotely, and on-site 6.Proficient in Microsoft Office Desirable: 1.Professional certification in finance, compliance, or related field 2.Knowledge of VAT, HMRC, and online marketplace compliance What We Offer: 1.Flexible hybrid working arrangements 2.Competitive hourly rate (£12.75/hour) 3.Opportunity to support a growing UK e-commerce business

Employed Mortgage Broker Landmark Private Finance (LPF) Location: Office-based / Hybrid (UK) Salary: £28,000 basic + uncapped commission Employment Type: Full-time, employed About Landmark Private Finance Landmark Private Finance (LPF) is a growing, Alongside LPF, the group includes Landmark Specialist Finance (LSF), our specialist lending arm focused on complex, high-value, and non-standard cases. This structure provides advisers with exposure not only to mainstream residential lending, but also to specialist finance, complex buy-to-let, bridging, development, second charge, and commercial funding, offering exceptional long-term career progression. The Role We are seeking an Employed Mortgage Broker to join LPF’s residential advisory team. The role offers strong lead support, full administrative backing, and the opportunity to progress into specialist and higher-value cases via LSF. This is an ideal opportunity for an adviser looking to build a long-term career within a group that actively supports development into specialist finance. Key Responsibilities Provide regulated mortgage advice to residential and buy-to-let clients Complete full fact-finds, affordability assessments, and suitability recommendations Source and recommend whole-of-market mortgage solutions Manage cases from submission through to completion Liaise with lenders, solicitors, surveyors, and internal teams Maintain FCA-compliant files and accurate records Deliver consistently high levels of client service Identify and refer suitable cases into Landmark Specialist Finance (LSF) for specialist lending solutions Requirements CeMAP qualified (or equivalent) Experience as a mortgage adviser/broker (employed or self-employed) Solid understanding of residential and buy-to-let lending Strong knowledge of FCA compliance and advice standards Professional, client-focused approach Ambition to progress into specialist or complex lending over time Career Progression Landmark offers immense career progression opportunities, including: Exposure to specialist finance cases via LSF Development into complex lending (bridging, development, second charge, commercial) Progression into senior adviser or specialist broker roles Long-term growth within a multi-entity financial services group What We Offer £28,000 basic salary Uncapped commission structure High-quality lead flow and internal referrals Dedicated administration and case progression support Access to specialist finance knowledge and mentorship Clear progression pathway within LPF and LSF Professional, growth-focused working environment

Mymeds Healthcare Ltd is seeking an experienced and committed Shop Manager to oversee the day-to-day operations of our busy retail pharmacy. This is an excellent opportunity for a motivated individual with a strong background in retail and team leadership to join a growing and supportive organisation. Key Responsibilities: Manage and ensure the efficient daily operation of the pharmacy Plan and coordinate staff schedules, delegate responsibilities, and set performance targets Supervise sales and customer service activities, offering guidance and feedback to the team Monitor sales trends and customer demand; adjust strategies as needed Resolve customer enquiries and complaints to maintain high service standards Collaborate with other departments to address operational challenges Prepare and present reports on performance and business activities Contribute to business development, including product range expansion and market growth Skills and Experience Required: Minimum 3 years’ experience in a similar managerial or supervisory role Excellent organisational and multitasking skills Strong leadership and team motivation abilities High level of customer service and communication proficiency Competent in Microsoft Office and basic financial management Familiarity with retail compliance standards and regulations Strategic thinking and problem-solving mindset Ability to perform under pressure and manage multiple tasks Working Hours: 37.5 hours per week If you’re passionate about leading a team and delivering outstanding customer service in a pharmacy , we’d love to hear from you.

Les Cent Ciels, 'the hundred skies', offers versatile clothing in high quality yarns; with Cashmere at the core of the collection. Les Cent Ciels epitomises relaxed luxury and we are looking for dedicated Sales Manager to join the team to represent the brand at our flagship boutique in Central London. The role will involve: • Recruiting, training, supervising and appraising staff, • Managing budgets, • Maintaining statistical and financial records, • Dealing with customer queries and complaints, • Overseeing pricing and stock control, • Maximising profitability and setting/meeting sales targets, including motivating staff to do so, • Ensuring compliance with health and safety legislation, • Preparing promotional materials and displays liaising with head office. Committed candidates who are interested in working on a personal, direct basis with customers, and want to be part of a small team within a growing brand should apply.

JKS Restaurants are seeking a Maintenance Engineer to join their team. The successful Maintenance Engineer will be hands-on in supporting our Maintenance Manager to ensure our restaurants and office spaces are well-presented, safe and compliant. This role is for an initial 30 hours per week, with the potential to move to 40 hours per week in the future. This is a fantastic opportunity for an experienced Maintenance Engineer looking for a new role in an award winning, critically acclaimed group. The Position As a Maintenance Engineer, you’ll play a hands-on role in keeping our restaurants and office locations safe, well presented, and running smoothly. Supporting the Maintenance Manager and working closely with restaurant teams, you’ll help deliver both planned and reactive maintenance while minimising disruption to daily operations This includes: • Completing general maintenance and basic repairs, including painting, carpentry, and small fixings, • Support planned and preventative maintenance programmes across all locations, • Respond promptly and professionally to reactive and emergency maintenance requests, • Assist with monitoring refrigeration, air conditioning, and general plant systems, • Help maintain venue presentation so all sites meet brand and safety standards, • Support property inspections, maintenance records, and compliance documentation, • Building good relationships with our internal site managers and external contractors The successful candidate will have: • Qualification in either Commercial Electrical or Plumbing works (preferable);, • Excellent time management and organisational skills;, • Impeccable attention to detail;, • UK driving licence;, • Excellent communication skills and English language ability Benefits Dining & Hospitality • Lunch for 2 after probation, • Up to 50% off dining across JKS restaurants, • CODE App membership - Discount at some of the UK's best restaurants Health & Wellness • Discounted gym membership with up to 25% off at 4,000+ venues across the UK, • 24/7 Doctor & prescription services for peace of mind healthcare, • 8 free counselling sessions to support your mental wellbeing, • Employee Assistance Program providing confidential support when you need it, • Health, legal, money and debt support services available Entertainment • Up to 55% off cinema tickets, • Up to 25% off UK attractions (London Eye, Thorpe Park, SEA LIFE, and more), • Up to 15% cashback at 70+ major retailers across the UK Financial Support • Wagestream - stream a portion of your pay earlier when you need it, • Access to financial advice to help with your financial planning, • Company donations for your involvement with charities Special Occasions & Recognition • Wedding gift & newborn care package - celebrating your big occasions, • Staff parties & long service awards recognising your commitment, • Employee referral scheme - earn up to £600 per referral

Company Overview Eral Metal Fabrication is a leader in the commercial kitchen ventilation and stainless steel fabrication industry, dedicated to delivering high-quality solutions. Our mission is to innovate and excel in creating durable, precise, and innovative systems that meet our clients' needs while upholding our core values of quality, integrity, and customer satisfaction. Summary Your role as an HVAC 3D Detailer and Project manager is vital in ensuring the set up of commercial kitchen extraction systems, ventilation, within our manufacturing facilities. Based in the UK, this position offers an exciting opportunity to contribute to our commitment to excellence and innovation in metal fabrication. Responsibilities Your responsibilities include: Working from our office in Leyton, Monday to Friday, 7am-4pm - Site survey visits using provided company car, meeting with clients for consultation stage, and helping to build quotation breakdowns and planning out project stages, as well as full fabrication technical drawing packages for extraction systems and fabrication items. - Company car (BMW) provided, work phone provided, computer with software provided. . Diagnosing system issues and implementing effective solutions. Collaborating with engineering teams to ensure system efficiency and compliance with safety standards. Assisting in the design and modification of HVAC systems to improve functionality. Ensuring all work adheres to health and safety regulations and building compliances. Qualifications: • Proven experience as an HVAC detailer and fabrication detailer., • Project management and Sales knowledge/ experience is preferred., • Strong knowledge of HVAC systems, schematics, and system design., • Collaborating with construction sites., • UK driving license., • Proficiency with CAD software such as AutoCAD or similar., • Excellent problem-solving skills and attention to detail., • Good communication skills., • Preparing HVAC drawing packages and schematics for planning application approval., • Experience working within the manufacturing or construction industry is advantageous., • Commercial kitchen design experience preferred.

The Post Office Branch Manager is integral to ensuring the smooth and efficient operation of the post office. This role requires a strong focus on delivering services to customers in a friendly and professional manner. Key responsibilities include: • Overseeing daily operations and ensuring efficient service delivery., • Managing staff schedules, training, and promoting teamwork and high performance., • Handling customer inquiries and complaints with professionalism and courtesy., • Maintaining accurate financial records, including cash handling and transaction processing., • Ensuring compliance with all postal regulations and health and safety standards., • Promoting additional services offered by the post office to enhance the customer experience., • Organising community events to strengthen local engagement and awareness of services. Experience Required: • Previous experience in a retail or customer service environment is essential., • Experience in managing or supervising a team is highly desirable., • Strong organisational skills with the ability to multitask effectively., • Excellent communication skills, both verbal and written, with a focus on customer interaction., • Familiarity with financial transactions and basic accounting principles is advantageous., • A proactive approach to problem-solving and decision-making is essential for success in this role. This opportunity allows you to contribute positively to the community while developing valuable skills in management and customer service. Job Details: • Type: Full-time, • Pay: £12.71 per hour, • Expected hours: 47.5 hours per week, • Schedule: Day shift, • Work Location: In person, • Preferred experience in Post office: 2 years

About sub800 At sub800, we create flexible, managed office spaces designed around people. We believe great offices aren’t just about design — they’re about service, experience and proactive support. Our operations team sits at the heart of that experience, ensuring every client interaction is smooth, professional, and personal. The Role The Operations Assistant plays a key role in delivering a premium, concierge-level service to our clients, while supporting the smooth day-to-day running of our workspaces. You will be one of the main points of contact for client requests, taking ownership from first enquiry through to resolution. Working closely with the Operations Director and wider team, you’ll balance operational coordination with a strong focus on client satisfaction, communication and experience. This is a hands-on, varied role, well suited to someone who enjoys working with people, solving problems and taking pride in delivering an excellent service. Key Responsibilities Client Experience & Service Delivery • Act as a primary point of contact for client operational queries, delivering a friendly, professional and responsive service at all times., • Take ownership of requests from start to finish, providing clear updates and managing expectations throughout., • Build strong working relationships with clients by understanding their needs and anticipating requirements where possible., • Support client move-ins, office setups, changes and ongoing space requirements to ensure a smooth and welcoming experience. Operations & Supplier Coordination • Coordinate contractors, maintenance works, deliveries and site visits with minimal disruption to clients., • Proactively follow up with suppliers to ensure work is completed on time and to a high standard., • Identify potential issues early and work collaboratively to resolve them efficiently and professionally. Administration & Compliance • Log, track and prioritise tasks using internal systems to ensure nothing is missed., • Maintain accurate records for compliance and building documentation, including health & safety, FRA actions and access logs., • Support access management (keys/fobs), inventories and shared operational documentation. Day-to-Day Building Operations • Support events, hospitality requests and office presentation, ensuring spaces are always client-ready., • Manage ad-hoc requests alongside larger projects, responding calmly and efficiently in a fast-paced environment., • Help uphold the overall look, feel and service standards of sub800 spaces., • Respond promptly to incoming client queries, ensuring issues are resolved or escalated appropriately. What We’re Looking For Essential • A genuine passion for customer service and delivering an excellent client experience., • A hospitality-led mindset, with a natural instinct to be helpful, proactive and professional., • Strong communication skills, both written and verbal., • Highly organised with strong attention to detail., • Comfortable managing multiple priorities in a fast-paced, client-facing environment., • Confident dealing with clients, suppliers and contractors., • Reliable, solutions-focused and comfortable taking ownership of tasks. Desirable • Experience in hospitality, serviced offices, hotels, facilities, property or office management., • Experience coordinating suppliers or handling operational requests., • Familiarity with compliance processes or building operations., • Comfortable using Outlook, Excel/Google Sheets and task management tools. Why Join sub800 • Be part of a growing, people-focused business where service genuinely matters., • Work closely with senior leadership and gain broad operational exposure., • Enjoy a varied role where no two days are the same., • Play a visible role in shaping and delivering an exceptional client experience.

We are seeking a Property Management Specialist to oversee rental property operations, ensuring efficient leasing, tenant satisfaction, and property performance. The ideal candidate should have experience in managing rental portfolios, coordinating maintenance, and ensuring compliance with local regulations while delivering high-quality service to tenants and property owners. Key Responsibilities • Manage day-to-day operations for residential and/or commercial properties., • Oversee leasing activities, including listings, tenant screening, lease execution, and renewals., • Act as the primary contact for tenants, handling inquiries, issues, and conflict resolution., • Coordinate property inspections, maintenance, and repairs with vendors and contractors., • Monitor rent collection and follow up on late or outstanding payments., • Maintain accurate records, lease documentation, and property reports., • Ensure compliance with applicable rental laws, safety standards, and company policies., • Support budgeting, expense tracking, and operational reporting. Requirements • Proven experience in property management, real estate, or rental operations., • Strong understanding of lease agreements and rental processes., • Excellent communication and organizational skills., • Ability to manage multiple properties and priorities effectively., • Proficiency with property management software and basic office tools., • Ability to work independently and meet deadlines. Preferred Qualifications • Degree or certification in Real Estate, Property Management, Business, or related field., • Experience working with international tenants or multi-location portfolios. What We Offer • Competitive compensation based on experience and location., • Flexible working arrangements (role-dependent)., • Opportunity to work with an international property portfolio., • Professional growth and development opportunities.

We are looking for an experienced warehouse supervisor to manage and oversee all warehouse activities, ensure efficient processes, and maximize warehouse productivity. The warehouse supervisor's responsibilities include supervising employees, maintaining a Health & Safety environment, coordinating logistical processes, ensuring the quality of goods, and preparing relevant documentation. To be successful as a warehouse supervisor, you should be experienced in optimizing warehousing processes and be an effective team leader. An outstanding warehouse supervisor should be dependable and have excellent organizational and time management skills. Warehouse Supervisor Responsibilities: • Supervising warehouse staff and daily activities, • Managing, evaluating and reporting on warehouse productivity., • Tracking and coordinating the receipt, storage, and timely delivery of goods and materials., • Ordering supplies and maintaining suitable inventory levels., • Checking orders, bills, items/freight received, inventory, and deliveries for accuracy., • Maintain the warehouse premises in tidy and clean order, • Maintaining records, reporting relevant information and preparing any necessary documentation in relation to shipments and freight due to be Inbound/Outbound the warehouse., • Ensuring basic maintenance standards and compliance with health and safety regulations., • Performing a daily inspection of the warehouse grounds., • Coordinating and maintaining fleets and equipment., • Communicating and coordinating with other departments and customers., • ETSF and General storage warehouse stock checks Supervisor Requirements: • Previous experience as a warehouse supervisor or a similar supportive position., • Has a valid Forklift Operator Licence and a minimum of 2 years of Forklift operating experience, • Valid UK Driving Licence – picks ups from LHR of freight back to NGT warehouse if required, • Previous experience working in a Bonded warehouse facility and being familiar and compliant with ETSF procedures, • Working experience and knowledge of Customs procedures for Import/Export, • Strong working knowledge of warehouse operations and supervision., • Time management skills and the ability to delegate, • Excellent leadership and organizational skills., • Strong communication and interpersonal skills., • Proficiency in Microsoft Office and data entry software, preferably in ASM Sequoia software or other relevant Customs software platforms, • Problem-solving skills and a can-do attitude, • Developing positive relationships with colleagues and team members and supporting the UK Head of Operations in attaining the businesses goals, • Establishing and maintaining the trust and support of colleagues, managers and teams, • Maintaining personal hygiene to a standard expected of yourself and your colleague's Corporate Identity- provide a suitable professional image by:, • Obtaining and processing information to enable appropriate decisions to be made, • Ensuring accurate storage and prompt retrieval of information, • Ensuring individuals, teams, colleagues, managers and clients are advised of appropriate information, • Ensuring good verbal and written dialogue with internal and external contacts/users, • Have excellent communicative skills with staff, peers, and Clients, • Telephone skills Miscellaneous Ad-hoc asks: follow instructions from company management for practical assignments. Shift work: this role involves a weekend shift depending on Company's work arrangement. You will be given days off during the week when the weekend shift is needed or paid overtime. Working on Bank holidays is required Flexible Working Hours: due to the nature of the work with international stakeholders, you may be required to adapt to flexible working hours and ensure maximum work efficiency per the business's needs and demands to perform your role successfully. Job Types: Permanent, Full-time Benefits: • Company events, • Company pension, • Employee mentoring programme, • On-site parking, • Private medical insurance, • 8-hour shift, • AM shift 09:00-18:00, • PM shift 12:00 – 21:00, • Overtime, • Nationwide Driving Licence (required), • Forklift Operator Licence (required) Work Location: In person Expected start date: as soon as possible

Position Details Job Title: Business Development Executive SOC Code: 3554 Employment Type: Full-time, Permanent Working Hours: 37.5 hours per week Salary: £41,700 – £43,000 per annum Office Location: London Position Overview The Business Development Executive will play a central role in driving Seashell Beauty Ltd’s commercial growth, market expansion, and strategic partnerships. The role focuses on identifying new business opportunities, developing sales channels, and expanding both B2C and B2B revenue streams, with particular emphasis on nail boxes, press-on nails, and salon resale programmes. The Business Development Executive will be responsible for building relationships with nail salons, beauty professionals, and commercial partners, supporting the launch of new sales platforms, and contributing to revenue growth through structured business development initiatives. This role is essential in strengthening Seashell’s market position, increasing product adoption, and supporting long-term commercial sustainability. Key Responsibilities Business Development & Sales Growth • Identify, develop, and pursue new business opportunities to expand sales of nail boxes, press-on nails, and related beauty products across the UK market., • Support the development of new revenue streams, including salon resale programmes, B2B partnerships, and social commerce channels., • Assist in setting commercial objectives, sales targets, and growth strategies in line with company expansion plans., • Track sales performance and prepare reports to support forecasting and strategic decision-making. Salon Partnerships & B2B Expansion • Build and manage relationships with nail salons, beauty professionals, and industry partners., • Promote Seashell’s press-on nail sets and curated nail boxes as retail products for salon resale., • Prepare commercial proposals, partnership materials, and pricing structures for salon collaborations., • Support pilot programmes, ambassador initiatives, and affiliate partnerships with salons and beauty influencers. Digital & Platform-Based Business Development • Support the expansion of sales activity across digital and social commerce platforms, including Facebook, TikTok, Pinterest, and future TikTok Shop operations., • Collaborate with internal teams to ensure product positioning and promotional strategies support revenue growth objectives., • Monitor platform performance and customer engagement to identify opportunities for increased conversion and sales. Market Research & Commercial Analysis • Conduct market and competitor research relating to press-on nails, nail boxes, salon retail models, and beauty e-commerce trends., • Identify emerging market opportunities, customer needs, and partnership prospects., • Provide commercial insights and recommendations to support product development, pricing, and market entry strategies. Client Relationship Management & Retention • Support the management of B2B and key customer relationships to ensure ongoing engagement and repeat business., • Assist in the implementation of customer retention initiatives, loyalty schemes, and follow-up strategies., • Maintain accurate client and partner records in compliance with GDPR requirements. Internal Collaboration & Commercial Support • Work closely with marketing, operations, and fulfilment teams to support product launches and sales initiatives., • Coordinate sales materials, presentations, and commercial documentation., • Ensure consistent brand representation and professional communication across all business development activities. Skills, Qualifications & Experience • Proven experience in business development, sales, or commercial growth roles., • Strong communication, negotiation, and relationship management skills., • Ability to identify opportunities, develop partnerships, and support revenue growth., • Analytical skills with the ability to interpret sales data and market trends., • Experience within the beauty, cosmetics, fashion, or retail sectors is highly desirable., • Strong organisational skills, time management, and ability to manage multiple initiatives simultaneously., • Professional, proactive, and commercially focused approach to work., • Ability to work independently while collaborating effectively with internal teams. Salary & Benefits • Competitive salary of £41,700 – £43,000 per annum, • 28 days’ paid annual leave inclusive of bank holidays, • Performance-based incentives linked to business growth, • Opportunities for career progression within a growing and ambitious beauty brand, • Supportive and collaborative working environment

Location: London (in the field) + Stanmore Office Hours: Full-time (40 h/w) Salary: £27,500 p/a (depending on experience) About us: Noor Relief Fund (NRF) is a humanitarian aid charity on a mission to break the cycle of poverty. Our mission of change is currently focused on Iraq, Pakistan, Yemen, East Africa and the UK. Our office in London consists of a busy and energetic team who enjoy our friendly environment. NRF concentrates on orphan sponsorship, water aid, food security, medical help, education and long-term projects. We have several campaigns running throughout the year. Job purpose: In this role, you will be responsible for managing the distribution and collection of Charity Boxes, coordinating the collection of donated items, and supporting fundraising events aimed at raising awareness of the Noor Relief Fund's mission. You will work closely with shopkeepers to encourage them to host our Charity Boxes, and represent Noor Relief Fund at various events by managing our stall and engaging with the community to promote our cause. Additionally, you will be responsible for responding to donor inquiries, building positive relationships with supporters, and maintaining accurate records and reports of all activities, donations, and items received. This is an excellent opportunity to become part of a passionate and dynamic team committed to making a meaningful impact. Strong interpersonal and sales skills are essential, along with a genuine enthusiasm for supporting charitable initiatives. Main Responsibilities: Person Specification: It is essential that the post holder shows a good understanding and sympathy with Islamic values and principles as well as commitment to the Noor Relief Fund vision, mission and core values. · Someone who loves to exceed targets and sales with outreach activities; · UK full driving licence (or equivalent) with access to own vehicle; · Excellent English verbal and written communication skills (flexible, clear, concise) and an ability to promote NRF in the community; Other languages advantageous (Arabic) · Excellent planning and project management skills; · Experienced in prioritising workload meet deadlines; · Positive and creative approach to developing new ideas; · Skilled in using Word, Excel, Outlook, etc…; · Skilled networking abilities to create opportunities that may lead to donations; · Ability to work within a busy environment, with no supervision; · Ability to plan and manage own time and workload; · Ability to maintain confidentiality at all times; · A flexible and strategic mindset; · Willingness to undergo a DBS check. How to apply: Send your CV and a cover letter to apply. Job Types: Full-time, Permanent Pay: £27,500.00 per year Licence/Certification: Drivers Licence and Own Car (required) Work Location: On the road

Role Overview We are looking for an Application Support Lead to build on their existing expertise and take charge of delivering exceptional support experiences for our Tier-1 clients. This is a hands-on, diverse, and fast-paced role, serving as the primary escalation point for technical issues, as well as owning troubleshooting, configuration changes, release support, and service improvement. A key aspect of the role is to ensure clients maximise the value of their solutions — advising on best practices, introducing new features, and optimising their usage. Key Responsibilities Customer & Incident Management • Act as the first line of escalation for the Application Support team for complex issues., • Monitor and manage tickets proactively to prevent SLA breaches., • Provide high-quality customer service and technical expertise during incident resolution., • Deliver accurate and timely updates to customers and internal stakeholders. Technical & Operational Delivery • Perform small-scale changes/fixes, including non-critical development and testing tasks (up to 5 days)., • Execute production deployments, configuration updates, and environment management tasks., • Write automation scripts and monitor applications for outages or performance issues., • Ensure SLA compliance for both incident response and incident resolution., • Maintain and enhance knowledge bases to support continuous service improvement. Systems & Licensing Administration • Oversee Shared IT Services (Office 365, asset management, hosting cost approvals) ensuring compliance and value for money., • Recommend efficient procurement approaches for Shared Services to optimise performance and cost., • Manage AWS cloud billing, ensuring correct services and contractual terms are in place; initiate audits where required., • Handle software licensing contracts — monitoring renewals, usage, under/over-licensing (e.g., OpenText, Jira). Leadership & Collaboration • Line-manage the Business Support Manager, providing guidance and performance support., • Manage Office 365 admin licences, including user onboarding/offboarding aligned to the User Access Register., • Participate in project review meetings, demos, client governance meetings, and stakeholder presentations., • Contribute to root-cause analysis and technical investigations for high-severity incidents., • Review and validate technical usage billing. Skills & Experience Required • Strong hands-on experience analysing reported issues and identifying required fixes or maintenance., • Expertise in troubleshooting user queries, web applications, and APIs., • Proficiency in SQL — including writing queries and stored procedures., • Experience with monitoring tools and preparing operational metrics., • High-level debugging and troubleshooting skills for applications., • Experience in developing applications using BPMS products., • Strong practical knowledge of Java, Spring, and REST API development., • Proficiency with frameworks such as Angular., • Working knowledge across JavaScript, ITIL, MySQL, Oracle, CSS, HTML, and XML., • Advanced SQL and database troubleshooting skills., • Strong expertise in Unix and Perl scripting., • Experience working with Jira for ticketing, workflows, and reporting.

Duties & Responsibilities: • Oversee day-to-day running of the office, ensuring a safe, organised, and efficient working environment., • Manage office supplies, equipments and maintenance contracts., • Identify areas for improving workflow efficiency and administrative processes., • Develop and implement systems to support operational productivity., • Coordinate office schedules, staff calendars, meeting rooms, and travel arrangements., • Maintain training logs for site operatives., • Ensure meeting rooms, communal areas, and workstation setups are organised and compliant., • Supervise administrative staff, assigning tasks and monitoring performance., • Raise and process purchase orders, supplier invoices, and delivery notes., • Assist with cost tracking, petty cash, expenses, and month-end reporting., • Serve as a key point of contact for clients, suppliers, and subcontractors., • Draft emails, letters, and formal documentation on behalf of management., • Provide administrative support to directors, • Support on boarding processes for new staff, • Ensure adherence to GDPR, data security, health & safety, and company compliance standards. Qualifications, Skills & Experience: • Proven experience as an Office Manager, • Strong organisational, multitasking, and time-management abilities., • Experience managing budgets, procurement, and supplier relationships., • Strong written and verbal communication skills., • Understanding of health & safety, GDPR, and workplace compliance requirements., • Relevant master or bachelor degree.

📍 Location: London 💰 Salary: £22.50 per Hour 🏢 Company: Skyedia Ltd At Skyedia Ltd, we specialize in event management, business representation, and conference services, delivering high-impact, visually compelling, and technically sound solutions. Your Role: As we continue to expand our operations, we are seeking a Business Support Officer to strengthen our internal structure and support the efficient delivery of our projects. This role is ideal for someone who is organised, communicative, and eager to work behind the scenes on projects that create real impact.we want to hear from you! Key Responsibilities ( Operational & Project Support ) • Prepare reports, presentations, project documents, and maintain organised records., • Assist with scheduling, task coordination, and supporting event and media project delivery., • Help implement internal procedures to improve operational efficiency. Financial & Compliance Admin • Support budgeting, expense tracking, and basic financial reporting., • Maintain compliance, contracts, and documentation in line with UK GDPR., • Organise and update project-related financial records. Team & Client Coordination • Act as a communication link between creative, technical, and admin teams., • Liaise with clients, venues, suppliers, and external partners to support project needs., • Assist with logistics for events, media shoots, and business campaigns. HR & Staff Support • Support recruitment coordination and onboarding processes., • Arrange internal training and maintain HR documentation., • Assist senior management with general administrative tasks. Why Join Skyedia? 🌟 Be part of a creative and innovative team. 📈 Opportunity for career growth, professional development, Structured onboarding and ongoing training. 🎨 Join Skyedia Ltd –The Ultimate Representation Company

Job Specification: Senior Credit Control Officer Reports to: [Head of Finance] Team: Financial Solutions / Arrears Management Location: Brentford or Harlow People responsibility: Initially none, but expected to take on leadership responsibilities as the function scales. Role Purpose The Senior Credit Control Officer is responsible for the end-to-end management of arrears, repayment solutions, and debt recovery activities across the Credit Union. The role ensures that members in financial difficulty are treated fairly and ethically while protecting the organisation’s financial position, minimising loan losses, and ensuring compliance with regulatory expectations. This is a senior, analytical, and member-focused role requiring strong judgement, excellent communication skills, and the ability to balance commercial, regulatory, and ethical considerations. Key Responsibilities 1. Arrears Management & Member Engagement • Monitor the loan book daily/weekly to identify emerging arrears and potential high-risk accounts., • Contact members in arrears via phone, email, SMS and written communication to understand circumstances, provide support, and agree appropriate repayment solutions., • Conduct affordability assessments (aligned with FCA and industry standards) to determine realistic repayment plans, forbearance, or restructuring options., • Manage sensitive conversations with members in financial difficulty in a compassionate, ethical, and solutions-oriented manner., • Oversee the process for rescheduled or re-written loans, ensuring consistent application of internal policies. 2. Credit Control Strategy, Policy & Process • Develop, update and embed Credit Control policies, procedures, and workflows in line with regulatory expectations, internal risk appetite, and best practice., • Identify control gaps, improve processes, and introduce new tools and technologies to enhance arrears collection efficiency and member experience., • Ensure all member-facing teams understand basic credit control processes and can provide accurate information to members. 3. External Debt Collection Oversight • Determine when accounts should transition from internal arrears management to external debt collection, based on risk appetite, cost/benefit analysis, and member circumstances., • Act as the primary liaison with third-party Debt Collection Agencies (DCAs), monitoring:, • performance KPIs,, • recovery rates,, • compliance with ethical and regulatory standards,, • value for money., • Review DCA performance data and recommend continuation, escalation, or termination of mandates. 4. Financial Analysis & Loan Loss Provisions • Analyse arrears trends, delinquency migrations, roll rates, and recovery patterns to identify emerging risks., • Provide monthly reporting for management and the Board on arrears, collections performance, and expected credit losses (ECL)., • Work closely with Finance to:, • calculate and validate loan loss provisions,, • understand the impact of write-offs on P&L,, • forecast impairment and recovery levels., • Contribute to stress testing, scenario analysis, and forward-looking risk assessments. 5. Data & Reporting • Maintain accurate and detailed member account notes, arrears records, and repayment agreements., • Produce high-quality management information, including:, • arrears by ageing category,, • new delinquencies vs cures,, • repayment plan performance,, • DCA outcomes,, • provisions and write-offs,, • Consumer Duty-aligned outcomes analysis., • Support quarterly and annual reporting requirements, including materials for the Board, auditors, and potential investors. 6. Risk, Compliance & Conduct • Maintain up-to-date knowledge of regulatory expectations relating to credit control, Consumer Duty, forbearance, fair treatment of customers, and debt collection., • Ensure all arrears and collections activity remains compliant with FCA Handbook, CONC, and internal policies., • Handle member complaints relating to arrears or collections promptly, fairly, and in line with internal complaints procedures., • Demonstrate high standards of integrity, professionalism, and ethical judgement in all member interactions. 7. Team & Leadership (as the function grows) • Support the training, coaching, and development of junior team members., • Help design team structure, performance metrics, and workflow standards for a growing arrears management function., • Provide cover for the Head of Finance or Risk & Compliance Manager as needed on credit-related matters. Person Specification Essential Skills & Experience • Significant experience in credit control, arrears management, or collections within a financial services organisation (bank, credit union, building society, or FCA-regulated lender)., • Strong understanding of ethical and responsible lending practices., • Experience conducting affordability assessments and agreeing repayment solutions., • Strong analytical capability, with the ability to interpret financial and member data to drive decisions., • Excellent communication and negotiation skills, including the ability to manage sensitive conversations., • High proficiency in Excel and core Microsoft applications., • Experience managing relationships with external service providers or debt collectors., • Proven ability to balance commercial objectives with fair customer outcomes. Desirable • Experience working within a credit union or similar mutual financial institution., • Understanding of IFRS 9 impairment principles (or willingness to learn)., • Experience building or improving credit control processes or systems., • Experience in team leadership or mentoring. Qualifications Essential • A finance-related qualification or equivalent relevant industry experience. Desirable • Additional credit management, financial analysis, or regulatory qualifications (e.g., CICM, CeMAP, or similar). Conduct Rules (FCA) You must: • Act with integrity., • Act with due skill, care and diligence., • Be open and cooperative with the FCA, PRA, and other regulators. Values & Behaviours • Ethical, member-focused and compassionate., • Highly organised and reliable., • Analytical and commercially aware., • Calm under pressure, able to manage complex or sensitive cases., • Collaborative team player who contributes to a strong risk culture.

The Social Supermarket Initiative (SSI) is a community-led social enterprise tackling food insecurity and promoting sustainable community growth through our affordable supermarket model, outreach programmes, and ethical partnerships. We are seeking a Volunteer Fundraising Officer to support SSI’s financial sustainability and growth. This role will focus on securing funding through grant writing, donor engagement, and community fundraising initiatives, ensuring SSI can continue delivering its mission and expanding its social impact. Key Responsibilities • Identify, research, and pursue grant opportunities, donor funding, and community fundraising streams., • Develop high-quality, persuasive, and compliant funding proposals and applications., • Maintain SSI’s funding tracker, calendar, and reporting systems., • Build and maintain relationships with funders, local partners, and community stakeholders., • Support outcome and impact reporting to funders and the board., • Contribute to SSI’s fundraising strategy and advise on opportunities for growth. Core Duties • Ensure fundraising and grant activities align with SSI’s mission and compliance standards., • Exercise professionalism, diligence, and integrity in all fundraising matters., • Safeguard financial accuracy and transparency in proposals and reports., • Collaborate with internal teams to gather data, stories, and supporting evidence for applications., • Create compelling marketing materials to promote fundraising initiatives across various channels., • Join working groups or project committees related to fundraising and development. Expectations of the Role • Attend and contribute to team meetings and planning sessions., • Stay informed about trends in funding, social enterprise, and community development., • Participate in project groups or campaigns where relevant to fundraising objectives., • Maintain confidentiality and uphold SSI’s ethical standards, including diversity and inclusion. About You Essential • Commitment to SSI’s mission and community impact., • Strong communication, collaboration, and organisational skills., • Experience in fundraising, grant writing, or donor management., • Solutions-driven mindset, with attention to detail and accuracy in proposals and budgets. Desirable • Knowledge of social enterprise, food systems, sustainability, or community engagement., • Understanding of finance, governance, or nonprofit operations., • Lived experience of food insecurity or involvement in community-led initiatives. What We Offer • Opportunity to contribute to a purpose-driven social enterprise with measurable community impact., • Hands-on experience in fundraising, grant writing, and donor management., • Networking opportunities through community events and partnerships., • Reimbursement of reasonable travel and meeting expenses., • Training and professional development to support growth and impact on SSI’s mission. How to Apply Please send your CV (max 2 pages) and a short statement (max 300 words) outlining your interest in the role and relevant experience.

Looking for a fit person who can handle receiving deliveries and consolidating goods for shipment. For further details about the JD, see below: 1. Goods Handling:, 2. Receive and inspect goods at the designated location as per Cargoplug’s instructions., 3. Process and package goods for safe transportation, following company guidelines and industry standards., 4. Ensure timely and accurate delivery of packaged goods to Cargoplug personnel., 5. Freight Management:, 6. Supervise office operations related to freight management., 7. Oversee and coordinate all shipments from the U.K. to Nigeria., 8. Ensure all freight activities align with company policies and regulatory requirements., 9. Administrative Operations:, 10. Maintain accurate records of all shipments., 11. Use Cargoplug’s online portal to communicate effectively with clients regarding services., 12. Ensure proper documentation and compliance with both EU and Nigeria customs regulations., 13. Customer Service:, 14. Liaise with walk-in clients and respond to calls and WhatsApp messages regarding service inquiries and parcel drop-offs., 15. Provide exceptional customer support and ensure client satisfaction., 16. Marketing Support:, 17. Assist in marketing operations by capturing and sending photos and videos of hub activities to Cargoplug for social media and promotional use., 18. In-Store Shopping Assistance:, 19. Perform in-store shopping on behalf of Cargoplug clients as needed., 20. Ensure proper handling and documentation of client purchases., 21. Other Responsibilities:, 22. Perform all other duties related to logistics and freight operations as assigned., 23. Ensure a high level of operational efficiency and compliance with safety standards.

About Us We are a fast-growing food wholesale business specialising in the distribution of fish, crustaceans, molluscs, and a wide range of other food products to restaurants, retailers, and catering businesses across the UK. Due to continued expansion, we are seeking a highly organised and commercially minded Commercial Manager to join our team. Key Responsibilities • Oversee and manage day-to-day commercial operations within the wholesale food division, • Develop and maintain strong relationships with suppliers, clients, and strategic partners, • Analyse market trends, pricing, and supply chain performance to support commercial decision-making, • Lead negotiations with suppliers and customers to optimise profitability, • Identify new business opportunities and implement strategies to expand product lines and customer base, • Manage key accounts and ensure high standards of customer service, • Coordinate with procurement, sales, and logistics teams to ensure smooth operational performance, • Monitor inventory levels and contribute to demand planning, • Prepare commercial reports, forecasts, and performance analyses for senior management, • Ensure compliance with food safety, hygiene, and industry regulations Requirements • Proven experience in commercial management, sales management, or business development (preferably within food wholesale or FMCG), • Strong understanding of food supply chains, especially seafood products (fish, crustaceans, molluscs), • Excellent negotiation and communication skills, • Strong analytical ability and commercial awareness, • Ability to manage key accounts and develop long-term business relationships, • Strong organisational and problem-solving skills, • Ability to work under pressure in a fast-paced environment, • Proficiency in MS Office; experience with inventory or order management systems is an advantage, • Fluency in English (additional languages beneficial)

Estimating Manager – Construction £100,000+ per annum + package allowance + 3% pension Full-time | Office-based | South Woodford Projects: £100k–£10m | New Build & Refurbishment | Public Sector We are recruiting on behalf of a well established main contractor for an experienced Estimating Manager to lead a team of six estimators. This senior role sits within the pre-construction function and is responsible for producing accurate, competitive tenders, cost plans and value engineering proposals across a varied portfolio of public sector new build and refurbishment projects. The Role As the Estimating Manager you will manage the full tender process, ensuring quality, compliance and consistency across all submissions. The position requires strong team leadership, client engagement, and the ability to secure profitable work in line with business objectives. You will be reporting in to the Business Manager or, where required, a company director. Estimating Manager Key Responsibilities: Tender Management • Review tender documents and identify commercial, technical and contractual risks., • Prepare detailed take offs and Bills of Quantities for traditional and Design & Build projects., • Develop, check and refine pricing, rate build ups and preliminaries., • Coordinate subcontractor and supplier enquiries., • Analyse quotations and select preferred partners., • Carry out site visits and incorporate findings into tender pricing., • Collaborate with Operations on construction methods and programme durations., • Ensure all tenders are accurate, competitive and properly peer checked. Budgets & Cost Planning • Produce early stage budget estimates and cost plans as required. Tender Reviews • Present tender build ups at internal adjudication meetings., • Explain pricing approach, risks and competitive landscape., • Finalise tender submissions following review outcomes. Handover to Delivery Teams • Prepare full tender handover packs and brief operational teams following award. Client Interaction • Attend pre- and post-tender meetings, supporting presentations, value engineering and negotiation. General Duties • Support and guide the estimating team., • Assist with material and subcontractor selection., • Prepare monthly tender activity reports., • Mentor junior or trainee estimators., • Undertake duties aligned to business growth and operational needs. Experience & Skills Required • Proven experience as an Estimating Manager or Senior Estimator within a main contractor., • Strong background in new-build and refurbishment schemes, ideally within the public sector., • Ability to lead a small team and manage multiple tenders simultaneously., • Excellent analytical ability and attention to detail., • Confident communicator with strong client facing skills., • Competent with estimating software and digital take off tools. Estimating Manager Package • £100k+ basic salary, • Package allowance, • 3% pension contribution, • Full-time office-based role in South Woodford What to Do Next If you are an Estimating Manager seeking a new challenge and this opportunity sounds of interest, please apply today to discuss the role in more detail. If you know an Estimating Manager who may be suitable, we would welcome your referral please get in touch with us.

🌟 We’re Hiring! Join Our Team at M&N Education🌟 📍 London, United Kingdom 💼 Full-Time Job Title: Education Consultant Salary: £35000 - £42000 (Based on Experience) Closed on: Dec 20, 2025 Key Duties and Responsibilities: • Advise students on suitable universities, programmes, and academic pathways based on individual backgrounds and career goals., • Assess student academic records and provide guidance on eligibility for higher education programmes., • Support students throughout the university application process, including reviewing documentation and ensuring timely, accurate submission., • Conduct one-to-one consultations, interviews, and counselling sessions addressing both academic and personal concerns., • Deliver presentations, workshops, and information sessions on UK higher education and admissions procedures., • Maintain accurate records of student interactions, progress, and applications for internal monitoring and compliance., • Liaise with universities, colleges, and partner institutions to facilitate application and admission processes., • Provide guidance on scholarships, student finance options, and funding opportunities., • Stay updated with UK education policies, university admissions standards, and relevant immigration rules., • Ensure all activities comply with organisational policies, data protection, and Home Office sponsor duties. Required Skills and Qualifications • Bachelor’s degree or higher in Education, Social Sciences, Business, or a related field., • Strong understanding of the UK higher education system and admissions processes., • Excellent communication, advisory, and interpersonal skills., • Ability to assess academic backgrounds and provide professional guidance.

Job Title: Finance Manager Salary: £55,000 per annum Contract Type: Full-time, permanent Reporting to: Finance Director Location: Knightsbridge, London (office-based, Monday–Friday, 9am–5pm) Role Overview We’re looking for a Finance Manager to lead the day-to-day operations of our finance team. Reporting to the Finance Director and managing two finance staff, this is a hands-on role covering all core accounting processes, month-end reporting, and financial oversight. You'll ensure the accuracy of financial records, support planning and budgeting, and help maintain the smooth running of the finance function. This role suits someone confident in both the technical side of accounting and team management, with the ability to work independently in a small, fast-paced team. Key Responsibilities • Manage daily finance operations including purchase and sales ledgers, bank reconciliations, payroll journals, and staff expenses, • Oversee and support two finance team members, ensuring timely and accurate work across all transactional areas, • Prepare and post month-end journals; complete balance sheet reconciliations, • Monitor cash flow and working capital, and produce regular cash forecasts, • Produce monthly management accounts with supporting analysis for senior leadership, • Support annual budgeting and forecasting processes, • Assist with year-end accounts preparation and work with external auditors as needed, • Ensure compliance with accounting standards and company policies, including VAT and other statutory obligations, • Maintain and improve finance systems and processes, including training the team as needed, • Provide ad hoc financial analysis and reporting for the Finance Director and other senior stakeholders Skills and Experience • Qualified or part-qualified accountant (ACA, ACCA, CIMA), or qualified by experience, • Minimum 5 years’ experience in finance or accounting, including some team management, • Strong understanding of UK GAAP and VAT, • Proficient in Excel and familiar with common finance systems, • Comfortable working in a small, hands-on team with a varied workload, • Clear communicator with a focus on accuracy and meeting deadlines WHO WE ARE Lux Group is responsible for revolutionising the world of kitchen design and transforming this humble room into the prestigious focal point of the home, the pioneering spirit of our founders remains at the heart of every Lux Group creation today. Home to our workshop for more than four decades, it is here that every piece of Lux Group furniture is crafted by hand by a team of expert artisans and bespoke designers. Within the workshop, traditional joinery goes hand in hand with state-of-the-art machinery, and generations of skill and passion infuse every creation, with each finished piece bearing the name of the craftsman responsible for making it. If you are tenacious and hungry for success then we want to hear from you!

Employer: M&N Brothers Ltd 📌 Work Location: 1513–1515 London Road, Norbury, London, SW16 4AE 🕒 Employment Type: Full-Time, Permanent ⏰ Working Hours: Monday to Friday, 9:00 AM – 5:00 PM (40 hours per week) 💷 Salary: £42,000 per annum M&N Brothers Ltd is a well-established property management and business services company operating across London. We specialise in property operations, financial planning, and strategic project development. As part of our expansion, we are looking for a highly skilled Business and Financial Project Management Professional to support our executive operations and lead high-value business initiatives. Role Overview The successful candidate will manage complex business and financial projects, monitor organisational performance, and provide strategic support to senior management. This role combines financial expertise, project leadership, and operational analysis to drive company growth. Key Duties & Responsibilities • Lead business and financial projects from planning through to completion., • Conduct financial analysis, risk assessments, and performance evaluations to support decision-making., • Prepare business cases, project plans, feasibility studies, and financial forecasts., • Develop and monitor budgets, financial models, KPIs, and operational reports., • Coordinate with internal teams, clients, external partners, and stakeholders to deliver project objectives., • Identify operational inefficiencies and implement process improvements., • Ensure compliance with UK financial regulations, reporting standards, and internal policies., • Prepare high-quality project documentation, presentations, and executive reports., • Support long-term business planning, investment analysis, and portfolio management., • Contribute to strategic initiatives that improve company growth and operational performance. Required Skills, Experience & Qualifications • Bachelor’s degree (or equivalent) in Business, Finance, Project Management, Economics, or related field., • Minimum 3 years’ experience in business project management, financial management, or strategic planning., • Proven ability to manage complex projects and meet deadlines., • Strong analytical skills with expertise in financial analysis, budgeting, and forecasting., • Excellent communication, presentation, and stakeholder management skills., • Advanced knowledge of MS Office, especially Excel and PowerPoint., • Ability to work independently, manage workloads efficiently, and deliver accurate results. Why Work With Us • Highly competitive salary, • Professional and supportive work culture, • Opportunities for long-term career growth, • Structured working hours and a stable employment environment

JKS Restaurants and Plaza Khao Gaeng are seeking a Sous Chef to help lead the kitchen operations in a brand new opening in central London. The successful candidate will be have previous relevant experience and passion for Asian cuisine. This is a fantastic opportunity for an experienced Sous Chef looking for a new role in an award winning, critically acclaimed group. Plaza Khao Gaeng Khao gaeng broadly means ‘curry over rice’. Plaza Khao Gaeng is a Southern Thai restaurant, a celebration of the coast to jungle cuisine. It’s a kaleidoscope of curries thick with fresh coconut milk and aromatic curry pastes, fermented fish for depth, and searingly hot stir fries with cooling herbs alongside. Khao gaeng restaurants fill the space around them the more popular they become. Plaza is inspired by one such place that has taken over an old movie theatre in Bangkok. Curries set out in gleaming trays fill the entrance under the faded façade and up the stairs to the box office. This anytime comfort food provides pause in a place cool and quiet from the bustle of the street below. The Position As Sous Chef, you will be responsible for ensuring the delivery of consistent, high quality and innovative dishes throughout the operation. You will play a key role in menu development, working closely with the Head Chef; you will assist in managing the overall kitchen operation, including prep schedules, stock control, budgeting and maintenance, as well as the day to day management of the kitchen team. If you have the following, then we want to hear from you: • Previous experience as a Sous Chef or Junior Sous Chef in a high quality Restaurant;, • Strong awareness of trends and seasonality of produce;, • A highly creative approach to your work with excellent attention to detail;, • Proven ability to manage, train and motivate a Kitchen brigade;, • Experience scheduling and reviewing staff rotas;, • A working knowledge of health and safety, compliance and procedures; This is a very exciting opportunity not to be missed for a talented Sous Chef eager to join a restaurant group with ambitious plans. Benefits Dining & Hospitality • Lunch for 2 after probation, • Up to 50% off dining across JKS restaurants, • CODE App membership - Discount at some of the UK's best restaurants Health & Wellness • Discounted gym membership with up to 25% off at 4,000+ venues across the UK, • 24/7 Doctor & prescription services for peace of mind healthcare, • 8 free counselling sessions to support your mental wellbeing, • Employee Assistance Program providing confidential support when you need it, • Health, legal, money and debt support services available Entertainment • Up to 55% off cinema tickets, • Up to 25% off UK attractions (London Eye, Thorpe Park, SEA LIFE, and more), • Up to 15% cashback at 70+ major retailers across the UK Financial Support • Wagestream - stream a portion of your pay earlier when you need it, • Access to financial advice to help with your financial planning, • Company donations for your involvement with charities Special Occasions & Recognition • Wedding gift & newborn care package - celebrating your big occasions, • Staff parties & long service awards recognising your commitment, • Employee referral scheme - earn up to £600 per referral, • Additional holiday for every year with us (rising to 30 days)

Role Overview As a Service Manager, you will be responsible for ensuring that all cleaning operations are delivered efficiently, professionally, and in line with contract specifications. You'll supervise site teams, maintain client relationships, manage quality control, and ensure compliance with health and safety standards. Your leadership and coordination skills will drive the day-to-day success of our service delivery. Key Responsibilities Leadership & Supervision • Manage Site Managers, Supervisors, Team Leaders, and Cleaning Operatives across your portfolio, • Provide training, coaching, and performance feedback to direct reports, • Conduct regular team briefings and promote a positive, productive work environment, • Coordinate cleaning schedules and task allocation based on client requirements, • Ensure compliance with contract specifications and company procedures, • Conduct site visits and attend client meetings to ensure smooth operations, • Serve as the main point of contact for assigned clients, • Resolve complaints professionally and ensure customer satisfaction, • Collaborate with clients to adapt service levels and identify improvement opportunities, • Conduct quality audits and implement improvements as needed, • Monitor adherence to cleaning standards and health and safety policies, • Maintain records of site checks, incidents, and staff performance, • Maintain accurate records of staff hours, inventories, and incidents, • Submit reports on area performance, site developments, and service challenges, • Oversee inventory control and ordering for assigned contracts, • Proven experience in a service or operations management role, preferably in commercial cleaning or facilities, • Strong leadership and team management skills, • Excellent communication and client relationship abilities, • Good knowledge of health & safety and cleaning best practices, • Ability to multitask and work effectively in a fast-paced environment, • Proficiency with Microsoft Office and scheduling systems, • Full UK driving licence (preferred) Why Join Us? At Bespoke Cleaning, we value equality, initiative, integrity, and innovation. You’ll enjoy: • A collaborative and supportive team environment., • Opportunities for career development and training., • Recognition for your contributions and leadership., • Company benefits including car and flexitime. Equal Opportunities Statement Bespoke Cleaning is an equal opportunities employer. We welcome applications from all suitably qualified individuals regardless of age, disability, gender identity or reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We are excited to find the right candidate to join our dynamic team. If you are passionate about making a difference and eager to grow with us, we encourage you to apply. Take the next step in your career and become a part of our innovative and supportive environment. We look forward to hearing from you!