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Health services administrator jobs in United Kingdom

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  • Receptionist
    Receptionist
    20 hours ago
    £15.5–£17 hourly
    Full-time
    London

    Join the vibrant team at Firmdale Hotels, where every day brings new opportunities to deliver exceptional service and create memorable experiences. We're currently seeking a dynamic individual to fill the role of Receptionist at our esteemed Charlotte Street Hotel. As a Receptionist, you'll be at the forefront of our guest experience, embodying confidence and charm as you engage with visitors and ensure their needs are met with grace and efficiency. Working collaboratively within our front office team, you'll showcase your impeccable attention to detail and organisational prowess to ensure seamless operations. Responsibilities: • Welcome guests with warmth and professionalism, setting the tone for their stay., • Provide exemplary customer service, anticipating and fulfilling guest needs with enthusiasm., • Maintain a polished and professional appearance at all times, reflecting the high standards of Firmdale Hotels., • Demonstrate a passion for detail, ensuring accuracy in all guest interactions and administrative tasks., • Collaborate closely with team members to create a positive and cohesive work environment., • Handle guest inquiries and requests promptly and courteously, striving to exceed expectations at every opportunity., • Assist with check-in and check-out procedures, efficiently managing reservations and room assignments., • Contribute to the overall success of the front office by proactively identifying areas for improvement and offering innovative solutions. What you Need: • Ability to provide outstanding service to guests, exceeding their expectations and ensuring a memorable experience., • Strong verbal and written communication skills to engage with guests, colleagues, and management in a professional and courteous manner., • Capacity to work collaboratively with colleagues as part of a dynamic front office team, fostering a positive and supportive work environment., • Keen eye for detail to ensure accuracy in guest interactions, administrative tasks, and maintaining the hotel's high standards of presentation and cleanliness., • Ability to manage multiple tasks simultaneously, prioritise responsibilities, and maintain efficiency in a fast-paced hospitality environment., • Flexibility to adapt to changing guest needs, business demands, and operational procedures while maintaining composure and professionalism., • Resourcefulness to effectively address guest inquiries, resolve issues, and handle unexpected situations with tact and diplomacy., • Comfortable using hotel management software, reservation systems, and other technology tools to efficiently manage guest bookings, check-ins, and administrative tasks., • Demonstrated commitment to upholding the hotel's values of warmth, professionalism, and impeccable presentation in all interactions and appearances., • Genuine enthusiasm for the hospitality industry and a desire to create exceptional guest experiences, contributing to the reputation and success of Firmdale Hotels. What We Offer: • We offer a competitive salary plus service charge and benefits to be discussed at venue, • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! About Us Located in the heart of Fitzrovia, known for its acclaimed restaurants, independent cafés and boutique shops, Charlotte Street Hotel is an intimate hotel with real character and personality. Owner Kit Kemp's fearless signature style fills every corner: bold colour, rich pattern and exceptional craft, all woven together as a heartfelt homage to the Bloomsbury Group, the celebrated circle of artists and writers who gathered just a few streets away. With Soho a minute's walk away and some of the city's most exciting theatres, bars and restaurants right on the doorstep, this is a hotel that inspires everyone who works within it. We look for people who bring curiosity and warmth, and who take genuine pride in creating something special for every guest. You'll be joining a team whose Awards and Accolades speak for themselves: • Sunday Times Best Places to Work 2024, 2025 & 2026, • One Michelin Key, 2024, 2025, • One AA Rosette for Culinary Excellence, Oscar Bar & Restaurant, 2026, • Best Afternoon Tea, Country & Townhouse, 2024 You can see a full list of our awards and accolades here: Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

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  • Trainee Dental Nurse
    Trainee Dental Nurse
    23 hours ago
    £13–£13.9 hourly
    Part-time
    London

    Join a leading healthcare provider, committed to delivering high-quality medical, dental, and paramedical care. We are seeking a passionate Trainee Dental Nurse to contribute to our multidisciplinary team of over 40 specialists, including dentists, surgeons, radiologists, and health practitioners. You will receive guidance from experienced specialists throughout your training in our clinic, which offers services in Aesthetic Dentistry, Imaging, Health & Wellbeing, and Medical Services. Key Responsibilities: • Prepare, clean, and sterilise instruments and equipment following infection control standards., • Maintain a clean, tidy, and well-stocked surgery., • Handle dental materials and mix as required for treatments., • Follow strict cross-infection control and health & safety protocols., • Support the dental team with administrative tasks as needed., • Attend training sessions and complete coursework for the dental nursing qualification. Skills & Requirements: • Enrolled or planning to enrol in an approved dental nurse course (proof required)., • Strong communication and interpersonal skills., • Reliable, professional, and committed to high standards of patient care., • Attention to detail and ability to work in a fast-paced clinical environment. Work Schedule: This is a permanent, part-time position, offering 20 hours per week with the potential to increase to 30 hours per week. Your typical rota will include: • Wednesday morning/afternoon, • Thursday, • Friday, • Every other Saturday Occasional additional hours may be available on Monday afternoons and Tuesdays when our orthodontist is present (once or twice per month). Our clinic operates Monday to Friday, 8:00 am–8:00 pm, and Saturday, 8:00 am–2:00 pm. Benefits: • Paid holiday entitlement., • Workplace pension scheme., • Career progression opportunities. Join our team and start your journey in a supportive, professional environment where you can develop your skills and make a real difference to patients’ lives.

    Immediate start!
    No experience
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  • Project Administrator (Maternity cover)
    Project Administrator (Maternity cover)
    20 hours ago
    Full-time
    South Kensington, London

    About Us Firmdale Hotels is a privately owned luxury hotel group comprising eleven boutique hotels in London and New York, including the Charlotte Street Hotel, Ham Yard Hotel, and Crosby Street Hotel. Renowned for our bold interiors, curated experiences, and exceptional service, our culture is as distinctive as our properties: creative, passionate, and people-focused. The Role We are looking for an experienced Project Administrator to join our central team and support the efficient delivery of key maintenance, refurbishment, and business improvement projects across the Firmdale Hotels group. This is a vital, hands-on role that requires someone confident in working within a busy project office. From coordinating hotel refurbishments and maintenance schedules to supporting system rollouts and liaising with multiple stakeholders, you'll help ensure projects are delivered on time, within budget and to our high standards. Key Responsibilities • Provide high-level administrative support to project managers and senior stakeholders, • Coordinate and schedule project meetings, prepare agendas and take minutes, • Maintain accurate project documentation, reports, and trackers, • Liaise with internal departments, housekeeping teams, and external contractors and suppliers, • Monitor timelines, budgets and milestones to ensure successful project delivery, • Assist with procurement, contract management and invoice processing, • Support the coordination of maintenance contracts, supplier performance and logistics, • Act as a key point of contact for hotel teams regarding ongoing works and contractor visits, • Identify and help resolve risks and issues impacting project timelines, • Manage multiple priorities and communicate clearly and effectively across teams What We're Looking For • Extensive experience working in a project or facilities office environment, • Strong organisational and multitasking skills, • Proven ability to coordinate across multiple projects and stakeholders, • Comfortable managing contractors, suppliers, and external partners, • A proactive and solutions-focused mindset, • Excellent written and verbal communication skills, • Previous experience in facilities, maintenance, or hotel operations preferred, • Confidence in taking ownership, working independently, and supporting a dynamic team, • Highly proficient in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint What We Offer: • Competitive salary plus service charge to be discussed at venue., • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for both 2024 and 2025, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: If you thrive in a fast-paced environment and enjoy being at the heart of exciting projects, we'd love to hear from you Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

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  • Handyman
    Handyman
    2 days ago
    £28000–£33000 yearly
    Full-time
    London

    Mobile Handyman / Maintenance Operative Company: Landmark Facilities Management Location: Ealing, West London (Mobile Role) Job Type: Full Time, Permanent Salary: £28,000 to £33,000 per annum, depending on experience Working Days: Monday to Friday Anticipated Start Date: 2027 About Us Landmark Facilities Management is a family run business based in West London, providing planned preventative maintenance, reactive repairs, building compliance and refurbishment services across London, Buckinghamshire and the surrounding areas. We're currently going through an exciting period of transformation and growth, investing in our team, improving our systems and building long term relationships with our clients. We're looking for a reliable, hardworking and skilled Handyman to join our growing maintenance team. About the Role We are looking for a Mobile Handyman / Maintenance Operative to carry out a wide range of general building maintenance and repair works across our clients' properties. The role will involve both planned preventative maintenance (PPM) and reactive maintenance, attending commercial and residential properties to complete repairs, identify defects and ensure buildings are maintained to a high standard. You'll work closely with our operations team and other engineers, while also being trusted to manage your own workload and complete jobs independently. We're looking for someone who takes pride in their workmanship, communicates well with clients and enjoys the variety of working across different properties. Key Responsibilities General Maintenance & Repairs • Carry out general handyman and building maintenance works across commercial and residential properties., • Undertake basic carpentry, including repairs to doors, locks, hinges, handles, skirting boards and fixtures., • Carry out minor plumbing repairs, including taps, wastes, toilets and small leaks within your competence., • Complete painting, decorating, filling, sealing and making good., • Install and repair shelving, fixtures, fittings and general building furniture., • Carry out minor tiling, grouting and silicone replacement., • Investigate and resolve general building defects and maintenance issues., • Identify works requiring specialist trades and report these to the operations team. Planned Preventative Maintenance (PPM) • Attend scheduled maintenance visits across client properties., • Carry out general building inspections and routine maintenance tasks., • Inspect doors, fixtures, fittings and general building fabric for defects., • Undertake minor preventative maintenance to reduce the likelihood of future failures., • Identify defects and provide clear recommendations for remedial works., • Assist other engineers with planned maintenance activities where required. Reactive Maintenance • Attend reactive maintenance requests allocated by our helpdesk., • Diagnose and resolve general maintenance issues efficiently., • Complete repairs during the first visit wherever reasonably possible., • Communicate clearly with clients and building occupants regarding the works being undertaken., • Report additional defects or works outside the original scope., • Ensure work areas are left clean, safe and presentable. Job Reporting & Administration • Complete detailed job sheets through our Joblogic maintenance management system., • Upload before and after photographs of completed works., • Record materials used and any additional works required., • Provide accurate information to support quotations and follow up works., • Maintain company tools and equipment in good working condition., • Follow company health and safety procedures at all times. What We're Looking For • Previous experience in general building maintenance, property repairs or a similar role., • Good practical knowledge of basic carpentry, plumbing, decorating and general repairs., • Ability to work independently and use initiative., • Full UK driving licence., • Good communication skills and a professional manner when dealing with clients., • Strong attention to detail and pride in completing work properly., • Good time management and organisational skills., • Comfortable using a smartphone to receive jobs, upload photographs and complete reports., • Willingness to travel between different sites across London and surrounding areas., • A proactive attitude and willingness to learn new skills. Desirable but Not Essential • Previous experience working within facilities management., • Experience using Joblogic or another CAFM system., • A recognised qualification in a building maintenance trade., • Experience working in occupied commercial or residential properties., • Basic knowledge of planned preventative maintenance procedures. What We Offer • Competitive salary based on experience., • Full time, permanent employment., • A varied role working across different properties and maintenance disciplines., • Training and opportunities to develop additional technical skills., • Support from an experienced engineering and operations team., • A friendly, family run working environment., • Opportunities for career development as the business continues to grow. Start Date We are currently planning the next stage of our business growth and restructuring, with this position anticipated to commence in 2027. We appreciate this may not suit applicants looking for an immediate start, but we want to be transparent about our recruitment plans from the outset. How to Apply Please submit your CV along with a brief introduction outlining your previous maintenance experience and the types of work you are confident carrying out. We're looking for someone who wants to become a valued member of our team and grow with Landmark Facilities Management.

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  • Facilities Manager
    Facilities Manager
    4 days ago
    £12000 yearly
    Part-time
    London

    Job Title: Facilities & Operations Manager (Flexible Part-Time) Location: 6 Fitzroy Square, London W1T Salary: £12,000 per annum (Equivalent to 600 hours pa @ £20.00/hour. (12.5 hours per week average) About the Role: The Georgian Group, a heritage charity founded in 1937 to protect and promote Georgian buildings, is looking for a dependable, highly organized, and proactive individual to take operational ownership of our Grade I listed headquarters at 6 Fitzroy Square. This role requires flexibility to balance a highly predictable, gentle core weekly schedule with a flexible pool of hours to support our occasional evening events, room hire and architect-led projects, including oversight of maintenance work. It is an ideal position for an experienced former Facilities/Estates Manager, a retired Office Manager, or an operational professional seeking a high-autonomy, trusted "portfolio" role in the heritage sector. • Core Schedule (6-9 hours/week): Ideally you will be on-site across 2-3 mornings a week (e.g., Tuesday to Thursday, 9:30am–12.30pm) to manage daily operations, open the building when necessary, and oversee incoming contractors., • Flexible Pool : Remaining hours to be deployed flexibly, scheduled in advance to support evening lectures, weekend event setups, or critical structural surveys. Key Expectations: • Building Custodianship: Act as the keyholder and primary contact for our office tenants, visiting service engineers, and inspecting architect., • Operational Control: Maintain office efficiency by monitoring supplies, managing utility check-ins, and resolving day-to-day facilities issues. Management of building maintenance activities and Health & Safety and fire regulation procedures., • Event Support: Coordinate physical logistics and room setup for our historic meetings, exhibitions, and venue hire events. The Ideal Candidate: We are seeking a calm, level-headed approach to office operations and supplier management. Whether you spent your career keeping corporate executives organized or running facilities for a small business, you pride yourself on attention to detail, reliability, and creating a smoothly running environment. 1. Purpose of the Role To maintain the functional excellence, hospitality readiness, and regulatory safety compliance of 6 Fitzroy Square. The postholder acts as the key operational hub of the building—handling relationships with contractors, protecting the physical asset, managing workspace logistics, compliance with building maintenance requirements, and stepping in as an administrative visual presence for tenants and event guests. 2. Hours of Work & Time-Tracking Framework The contract is based on 600 total working hours per year, allocated via a dual-layer structure to preserve organizational agility: • Layer A: Fixed Core Hours (288-432 Hours per Annum) A baseline of 6-8 hours per week dedicated to routine operations. The default operational pattern is Tuesday, Wednesday, and Thursday from 09:30 to 12:30. Exact details to be agreed on acceptance of the role. • Layer B: Banked Flexible Hours The remaining hours to be drawn down by mutual agreement in advance. This pool is specifically reserved for out-of-hours event assistance, structural project oversight, and responding to building emergencies. Both management and the employee will track this pool via a running monthly log to ensure total hours do not exceed 600 without additional overtime authorization. 3. Core Duties & Accountabilities Facilities Management & Building Stewardship • Serve as an official building keyholder; managing opening procedures, securing internal rooms, and overseeing key distribution protocols for authorized visitors., • Act as the primary point of communication for third-party office tenants housed within the building, recording and actioning building maintenance reports., • Liaise directly with the Group’s inspecting architect, surveyors, and specialty historic building contractors to coordinate routine services (gas safety, fire alarm tests, lift maintenance, water hygiene). Maintenance of Health & Safety and fire regulation procedures. Office Operations & Procurement • Monitor inventory and manage the procurement of office consumables, kitchen amenities, and facilities cleaning supplies within pre-approved budget boundaries., • Ensure communal areas, meeting rooms, and office desks remain clean, organized, and physically safe for staff and the public., • Oversee on-site waste management arrangements and coordinate periodic recycling collections. Event Logistics & Meeting Support • Lead the physical layout adjustment (moving tables, configuring seating, testing basic AV inputs) for board meetings, public lectures, and corporate venue hire bookings., • Coordinate on-site building access for event caterers, equipment delivery staff, and external venue clients. 4. Person Specification (Skills, Experience, & Attributes) • Experience: Demonstrated background in office management, executive administration, high-level hospitality operations, or small-scale facilities oversight., • Competencies: Strong interpersonal diplomacy; comfortable dealing firmly but politely with external maintenance contractors and institutional tenants., • Physical Capability: Capability to safely execute light manual handling tasks, including setup and breakdown of chairs and folding tables for event configurations., • Reliability: Absolute dependability regarding timekeeping, building security integrity, and holding physical keys to a historic property.

    Immediate start!
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  • Dental Assistant
    Dental Assistant
    8 days ago
    £13.8–£14 hourly
    Part-time
    London

    Join our busy multi-surgery practice that provides a comprehensive mix of NHS and private dental treatments for both adults and children. We focus strongly on preventative care, offering a range of private treatments including implants, Invisalign, crowns, veneers, white fillings, and tooth whitening, alongside private and standard hygiene services. Key Responsibilities • Prepare treatment rooms and assist dentists during various procedures, • Educate patients on essential oral hygiene practices and post-operative care instructions, • Maintain accurate patient records and efficiently manage appointment schedules, • Handle basic laboratory tasks and ensure proper inventory management of dental supplies Candidate Requirements • Demonstrate enthusiasm and a genuine interest in dental healthcare, • Possess good English communication skills, both written and verbal, • Exhibit the ability to follow instructions diligently and collaborate effectively as part of a team, • Show empathy and provide compassionate care to all patients, • Have basic IT skills for administrative tasks and record-keeping, • Be committed to adhering strictly to hygiene and infection control protocols, • Uphold respect for patient confidentiality and privacy at all times, • Be willing to undergo comprehensive training and continuous education in dental nursing, • Handle dental instruments and equipment with care and precision, • Maintain punctuality and a professional appearance, • Hold eligibility to work in the UK Benefits • Access to full training and ongoing professional development opportunities, • Comprehensive health and safety support, • Enrollment in a company pension scheme, • Participation in our wellness programme, • Discounted gym and spa membership, • Regular professional development and performance reviews Start your rewarding dental career with us today. Full training is provided, and no previous experience is required.

    Immediate start!
    No experience
    Easy apply
  • Store Manager
    Store Manager
    20 days ago
    Full-time
    Ilford

    Full-Time Store Manager – Dessert and Coffee shop We are looking for an experienced, motivated, and hands-on Full-Time Store Manager to lead the day-to-day operations of our busy coffee shop and bakery. This role is ideal for someone with a strong background in Dessert and coffee, bakery, and hospitality management who can take full ownership of the store. You'll be responsible for leading the team, driving business growth, maintaining exceptional customer service, managing stock, and ensuring the store operates efficiently every day. We're looking for someone who doesn't just manage the business—they improve it by identifying opportunities, increasing sales, maintaining high standards, and creating a positive team culture. Key Responsibilities • Take full responsibility for the overall running and performance of the store., • Lead, train, motivate, and manage the team to deliver exceptional customer service., • Recruit, onboard, and develop staff while managing rotas, attendance, and performance., • Ensure the highest standards of coffee preparation, bakery presentation, food quality, cleanliness, and customer experience., • Manage daily operations, ensuring smooth service during busy periods., • Oversee stock control, ordering, supplier relationships, and inventory management while minimising waste., • Monitor sales performance and implement strategies to increase revenue and profitability., • Ensure products are displayed attractively and maintain excellent merchandising standards., • Resolve customer concerns professionally and maintain a welcoming environment., • Ensure full compliance with food hygiene, health & safety, and company procedures., • Manage cash handling, daily reporting, and store administration., • Work with senior management to identify opportunities for growth, improve operational efficiency, and increase customer satisfaction. Essential Requirements • Proven experience managing a coffee shop, café, bakery, or similar hospitality business in UK, • Strong knowledge of speciality coffee, barista operations, and bakery products., • Experience leading, managing, and developing staff in a fast-paced environment., • Excellent leadership, communication, and organisational skills., • Strong understanding of stock control, ordering, and cost management., • Commercial awareness with the ability to drive sales and improve profitability., • Ability to work under pressure while maintaining high standards., • A proactive, hands-on approach with excellent problem-solving skills., • Passion for delivering outstanding customer service and creating a positive workplace culture. Desirable Skills • Barista training or coffee industry experience., • Experience with bakery production or bakery retail operations., • Food Hygiene Level 2 or 3 certification., • Experience using EPOS systems and stock management software. What We Offer • Competitive salary based on experience., • Career progression opportunities within a growing business., • Staff discounts., • Ongoing training and development., • Supportive and friendly working environment. Job Type: Full-Time Salary: Competitive, based on experience.

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  • Assistant Manager
    Assistant Manager
    23 days ago
    £14–£16 hourly
    Full-time
    Richmond

    Job Overview (working at Festive Season - Including Christmas day. Boxing day is a must) We are seeking a proactive and dynamic Assistant Manager to join our team. This role offers an excellent opportunity for individuals with strong leadership qualities, management experience, and exceptional communication skills. The Assistant Manager will support the store or department operations, oversee daily activities, and ensure a high standard of customer service. Multilingual or bilingual candidates will be highly valued to facilitate effective communication with diverse clientele and staff. The position is paid and suitable for those eager to develop their management expertise within a vibrant retail environment. Responsibilities • Assist the pub in overseeing daily operations, ensuring smooth workflow and excellent customer service., • Supervise and motivate team members, fostering a positive and productive work environment., • Manage sales targets, monitor merchandising standards, and implement promotional activities to maximise revenue., • Organise staff schedules, delegate tasks efficiently, and ensure adequate coverage during shifts., • Handle customer enquiries with professionalism, demonstrating excellent phone etiquette and organisational skills., • Support recruitment, training, and development of team members to enhance overall performance., • Maintain administrative records accurately, including sales reports, stock levels, and staff attendance., • Assist in visual merchandising efforts to optimise product presentation and store layout., • Ensure compliance with health and safety regulations at all times. Requirements • Proven management or supervisory experience within retail or related sectors., • Strong leadership skills with the ability to manage teams effectively., • Excellent communication skills, both verbal and written; multilingual or bilingual abilities are desirable., • Demonstrable organisational skills with attention to detail in administrative tasks., • Experience in sales management, merchandising, and time management strategies., • Proficient in using retail management software or relevant administrative tools., • Ability to handle multiple priorities efficiently under pressure., • Professional demeanour with good phone etiquette and interpersonal skills., • Previous experience in retail management or similar roles is preferred but not essential; enthusiasm for learning is valued highly.

    Immediate start!
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  • Restaurant Assistant Manager
    Restaurant Assistant Manager
    24 days ago
    £40000 yearly
    Full-time
    London

    Oita Soho is a vibrant and busy restaurant located in the heart of Chinatown delivering exceptional dining experiences — and we’re seeking a skilled Restaurant Assistant Manager to support daily operations, oversee the floor, handle admin, and uphold top-tier service. Key Responsibilities: • Assist the Restaurant Managers in overseeing daily operations and ensuring a seamless customer experience., • Perform administrative tasks including HR duties, bookkeeping, payroll processing, and managing take-away platforms., • Handle hiring processes, including interviewing and onboarding new staff members., • Maintain accurate records and manage restaurant numbers and financial data., • Support in inventory management and ordering supplies., • Ensure compliance with health and safety regulations., • Address customer inquiries and resolve issues promptly., • Lead and motivate the team to deliver exceptional service. Requirements: • Minimum of 2 years of experience in a similar role within the hospitality industry., • At least 1 reference from a previous employer., • Proficiency in MS Office, including Microsoft Word and Excel., • Strong organizational and multitasking skills., • Excellent communication and leadership abilities., • Ability to work flexible hours, including evenings and weekends., • A proactive approach to problem-solving and a keen eye for detail. What We Offer: • Competitive salary based on experience; £34000 annual salary + £6000 service charge + bonuses; 48 hours a week, • Opportunities for career advancement within the company., • A supportive and friendly working environment., • Employee discounts on meals., • Ongoing training and development opportunities.

    Immediate start!
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  • Massage Therapist
    Massage Therapist
    1 month ago
    £13.45 hourly
    Part-time
    London

    PART-TIME TRAINEE – BEAUTY /MASSAGE THERAPY &ADMINISTRATIVE ASSISTANT Location: London Centre of Indian Champissage International, 494 Caledonian Road, London N7 9RP Hours: 15–18 hours per week Employment: Part-time, paid position Training: Full training provided for the right candidate We are looking for two enthusiastic, friendly and reliable part-time trainees to join our established London Centre of Indian Champissage International. This is a varied role combining administration, reception, customer service and wellness, with the opportunity to develop practical skills in Indian Champissage, massage and beauty therapies as your experience grows. You do not need to be fully qualified. We are particularly interested in people who are keen to learn, have a genuine interest in wellbeing and holistic therapies, and would like to build a career within the wellness and beauty industry. Your role may include: • Welcoming clients and students and providing excellent customer service, • Answering telephone calls, and enquiries, • Helping with bookings, appointments and general administration, • Supporting our training courses and students, • Preparing treatment and training rooms, • Assisting with day-to-day running of the Centre, • Learning about our massage, beauty and Ayurvedic therapies, • With appropriate training, developing practical therapy skills Essential: • Friendly, professional and confident manner, • Reliable, organised and willing to learn, • Good spoken and written English, • Genuine interest in health, beauty, massage or holistic wellbeing, • Ability to speak at least one or more of the following Indian languages: Hindi, Telugu, Punjabi, Tamil, Malayalam or Kannada is a MUST. Previous administration, salon, beauty, massage or customer-service experience is welcome but not essential, as we are prepared to train the right person. This is an excellent opportunity for someone who wants to earn while learning, gain experience in a professional wellness environment and potentially develop into a trained therapist. Please tell us which Indian language(s) you speak and why you would like to work in the wellness and therapy industry.

    Immediate start!
    No experience
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  • Supervisor QSR - Detroit City Burger
    Supervisor QSR - Detroit City Burger
    1 month ago
    £15 hourly
    Full-time
    London

    Supervisor – Detroit City Burger | Excel London, E16 Legacy Koncepts is looking for a hands-on Supervisor to join Detroit City Burger, our American-style burger outlet at Excel London. We operate several food outlets across the exhibition centre, including Chozen, Wrapid, Orzo’s Deli and Italian Kitchen. This role will be primarily based at Detroit City Burger, although you may occasionally support another outlet. Excel’s event schedule makes every week different. We need someone who can lead a team through busy services, stay organised when demand changes quickly, and take real ownership of the outlet’s food safety, cleanliness and presentation. Pay, hours and benefits • £15 per hour, with a pay review after six months., • A minimum of 100 hours in each four-week period (an average of 25 hours per week), with additional hours available during busy events., • Shifts follow the event schedule. Weekend work is an expected part of the role, particularly when major events are taking place. We aim to offer occasional weekends off where the schedule allows., • After successfully completing a three-month probation period, you may be eligible for a discretionary performance bonuses of up to £1.50 per hour., • Staff meal on working days, 50% staff discount at other times, training opportunities and a workplace pension. The role You’ll be responsible for the day-to-day running of the outlet during your shifts. You’ll direct and support the team, keep service moving, respond to customers and make sure food is prepared and served to our standards. Food safety and cleaning are a major part of this role. We’re looking for a Supervisor who notices problems early and acts on them—not someone who waits for a manager to point them out. You’ll check that food is stored and labelled correctly, required records are completed accurately, and staff clean as they go. You’ll set clear expectations, follow up when standards slip, and make sure the outlet is properly cleaned and ready for the next trading day. Your responsibilities will include: • Leading, training and motivating food service and kitchen staff., • Organising tasks and adjusting preparation and stock levels to meet demand while controlling waste., • Checking food quality, presentation and speed of service., • Proactively overseeing food safety, date labelling, cleaning and health and safety practices., • Giving staff clear direction and addressing missed standards promptly and constructively., • Resolving customer queries and complaints professionally., • Operating the till, processing payments and completing basic shift administration. What we’re looking for • Experience supervising a team in a busy quick-service restaurant or similar food operation. Burger restaurant experience is an advantage., • Strong food safety awareness and the confidence to uphold standards consistently. A Level 2 Food Safety certificate, or equivalent, is required., • A practical, hands-on approach: you’re willing to work alongside the team while remaining accountable for the whole shift., • The ability to stay calm, prioritise and give clear direction during busy periods., • Good communication, customer service and basic numerical skills., • Flexibility to work around Excel’s event schedule, including busy weekends. The position is available immediately. If you take pride in leading a team and keeping standards high, we’d like to hear from you.

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  • Area Manager
    Area Manager
    1 month ago
    £45000 yearly
    Full-time
    London

    QSR Area Manager within Essex Area. The area Manager is responsible for the overall operational, commercial and people performance of the stores within their assigned area. The role is accountable for ensuring stores operate to company standards, achieve financial and KPI targets, maintain full compliance, and deliver a consistently strong customer experience. The area Manager will lead, coach and develop Store Managers and their teams, drive local sales opportunities, support Head Office initiatives, and ensure each store operates efficiently, safely and in line with business objectives. Key Responsibilities Operational Leadership • Oversee the day-to-day performance of all assigned corporate stores., • Ensure stores open and close on time and operate in line with company standards and procedures., • Maintain consistently high standards across food quality, cleanliness, customer service, health and safety, and overall store presentation., • Support stores operationally where required, including during peak periods, manager absence, staffing shortages or other business-critical situations., • Conduct regular store visits and operational reviews, recording findings and actions as required., • Ensure store managers complete all required administration, checks and reporting accurately and on time. Commercial Performance • Take full ownership of store P&L performance, ensuring financial targets are achieved and stores operate in line with business objectives., • Drive store sales, labour efficiency, food cost control and overall profitability across the area., • Review KPI performance regularly and implement clear action plans where standards or targets are not being met., • Analyse store performance data, including sales, labour, food variance, wastage, coupon use, remakes, edited orders and voids, and act on trends promptly., • Review aggregator performance and ensure appropriate analysis and follow-up action is taken to support sales and operational standards., • Work closely with Head Office to support and execute marketing plans, promotions and local sales initiatives across stores., • Contact and engage with local businesses to build sales opportunities, local partnerships and wider brand presence within each store’s trading area. People Management and Development • Lead, coach and support Store Managers to deliver strong operational and commercial results., • Build capable, accountable and engaged store management teams., • Support recruitment activity where required, including advertising, interviewing, onboarding and induction., • Ensure effective training is delivered across stores and that managers and team members are developed in line with business needs., • Promote internal progression and support succession planning across the area., • Act as a mentor and escalation point for Store Managers and provide practical support in resolving day-to-day people challenges., • Work closely with HR where required on investigations, formal meetings, employee relations matters and performance concerns. Compliance and Standards • Ensure all assigned stores remain compliant with legal, regulatory and company requirements., • Manage and complete regulatory compliance applications where required, including business rates, extended hours and pavement licences., • Ensure stores maintain required records, checks and procedures relating to food safety, health and safety, security and operational compliance., • Drive compliance with audit requirements, including OER standards, HACCP, PRP, vehicle checks, accident reporting and any other internal or external compliance obligations., • Ensure working standards are maintained for CCTV, alarms, fire safety systems, uniform, administration and all required operational controls., • Lead and drive the resolution of maintenance issues across stores, ensuring timely action and minimal disruption to operations. Planning and Control • Monitor labour scheduling to ensure stores are appropriately resourced in line with forecasted sales and business needs., • Review rotas, staffing levels and labour usage to identify inefficiencies and improvement opportunities., • Support Store Managers with forecasting, planning and operational organisation to improve consistency and performance., • Monitor food ordering, stock accuracy, food transfers and inventory discipline to support cost control and minimise waste., • Ensure key business priorities, promotional activity and operational requirements are clearly communicated and executed across stores. Store Visits and Oversight The Area Manager is expected to maintain a regular presence across their stores and complete visits which may include: • Operational standards reviews, • Opening and closing checks, • Paperwork and admin reviews, • HACCP and compliance reviews, • Training observations and coaching, • Stock and inventory checks, • Rush period support, • Manager meetings and action planning, • Wellbeing and engagement check-ins All visits, findings and follow-up actions must be recorded in the appropriate company systems. Skills, Knowledge and Experience • Proven experience in a multi-site quick service restaurant and delivery management role., • Extensive knowledge and experience of third party delivery platforms., • Strong understanding of store operations, people management and performance improvement., • Experience managing KPIs, labour, costs and operational compliance., • Ability to lead, coach and influence managers and teams effectively., • Strong organisational skills with the ability to prioritise and manage multiple stores and issues at pace., • Commercially aware, with the ability to identify risks, inefficiencies and growth opportunities., • Confident using systems, reports and data to support decision-making., • Resilient, hands-on and solution-focused, with a willingness to support stores directly when required., • Strong communication skills and the ability to work cross-functionally with Head Office departments. Key Behaviours • Leads by example, • Holds high standards and drives accountability, • Acts with urgency and ownership, • Builds strong relationships with teams and stakeholders, • Supports change positively and drives continuous improvement, • Maintains professionalism, fairness and consistency General This job description sets out the main duties of the role and is not an exhaustive list. The postholder may be required to undertake other duties reasonably consistent with the level and nature of the position.

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  • Reception Coordinator – Administration
    Reception Coordinator – Administration
    1 month ago
    £23500–£26000 yearly
    Full-time
    Whitechapel, Tower Hamlets

    Reception Coordinator – Administration Location: Stepney Green, E1 4DT (This is a fully office based role) Salary: £23,500 - £26,000 Vacancy Type: Permanent, Monday to Friday 10am to 6pm, Saturday 11am to 5pm (You will get 1 day off during the week to compensate working on Saturday) Are you looking for a fresh challenge? Can you start at short notice? You will play a central role in ensuring the smooth operation of their office administration tasks, from general admin, general reception duties and H&S duties. You need to have reception or administration experienced, or both and be reliable and with good written and verbal customer service skills. Want more details about what you will be doing? Great - read on! Meet and greeting visitors, ensure the visitor log is completed and advising departments on their visitor’s arrival, as well as sending customer feedback emails. Receiving, signing and informing or distributing to relevant departments via Teams. Answer and direct calls via various platforms and assist tenants with queries, booking appointments or directing them in as to speak to the relevant persons. Assisting clients by explaining various lettings processes, collecting and informing them of what documentation is needed, taking any pending payments, distributing keys and feeding information back to the rest of the admin department. Assisting tenants with final account balance checks and end of tenancy payments outstanding. Send out various documents to landlords and tenants information requirements. • Ensure that all end of tenancy calls and emails have been actioned to current tenants informing them of the relevant instructions & key return processes in line with GDPR before responding. Complete relevant checks and documentation ensuring relevant teams are made aware, update all required systems to ensure other departments have updated information. Notifying current tenants of new tenants due to move in and when, sending welcome email to new tenants. Assisting in helping with key sorting of tags, labels and any other admin jobs assigned. Health & Safety: testing fire alarm on a weekly basis, monitor entrance, deliveries, visitors, door card issuance, genera office H&S signs, any other general H&S duties needed. Office and kitchen stock check and orders, buying the daily fruit and milk whilst maintaining the reception, kitchen as well as front office area. Managing the coffee machine cleans, and stock order on a daily and weekly basis. Supporting with ideas and improvements for the front of house area. Be able to stay longer hours during the busy seasons if required. Is your skill set? Excellent telephone manor and face to face customer service aptitude is a must. Great computer skill and knowledge of systems such as Word, Excel, Teams, Microsoft. Excellent communicator in both verbal and written English. 2 years established previous experience in reception and administration duties. Have a strong and confident nature, able to multitask and prioritise in a busy fast paced environment. Have great time management and organisational skills What we offer you! A open plan vibrant office with music, and fresh fruit available every day. Staff Benefits such as discounts in shops, restaurants, entertainment establishments, GP, Counselling and Wellness access, and regular paid for eye sight test. Additional annual leave, and SSP top up pay accrued with length of service* A day off for your birthday, and a wellness day off per year* Company closure between Christmas to New Year* Summer party as well as the annual winter party (*terms & conditions apply) To Apply If you feel you are a suitable candidate and would like to work for City Rooms, please don’t hesitate to apply.

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  • Assistant General Manager (AGM)
    Assistant General Manager (AGM)
    2 months ago
    £35000–£38000 yearly
    Full-time
    London

    About Us At Lucky Voice, we believe that pleasure is something to be taken seriously! We have a phenomenal time delivering unforgettable nights out centered on unrivalled private-room karaoke, delicious drinks, and tasty food. It is a place where people come to let their hair down, have fun, belt out some tunes, and switch off from reality, creating moments everyone enjoys and remembers forever. Job Overview We are seeking an experienced, talented, high-energy Assistant General Manager (AGM) to assume day-to-day responsibility for the operational management of our Lucky Voice venue, deputizing in the absence of the General Manager while actively supporting the delivery of our wider company strategy. In this role, you will lead by example and ensure that all guests have memorable moments, fun, and enjoyment as part of their experience within our venue. Our Core Values: • Be Fun Be Kind, • Driven to Deliver, • Treasure the Touch Points, • Work Brilliantly Together Key Responsibilities • Guest Experience: Maintain venue product quality and appearance; promote guest recognition and handle daily feedback to foster an environment focused on guest-centricity., • Commercial Development: Plan and execute short-term business objectives, support bookings coordination to maximise yield, and evaluate sales/marketing promotions., • Financial Control: Support the GM in the achievement of all venue budget targets and KPIs, while monitoring cash, stock, and venue assets securely., • People Management & Leadership: Lead by example, encouraging all team members to work together. Delegate authority, empower team members, handle recruitment in line with business needs, and foster a positive team atmosphere by recognising success., • Training & Development: Actively drive the onboarding, coaching, and statutory compliance training cultures for all venue team members., • Statutory Requirements: Take personal accountability for all statutory obligations, ensuring Health & Safety policies and procedures are followed, and ensure fair and equal treatment for all individuals. Skills, Experience & Abilities Required • Demonstrated excellent leadership and people management skills with a knack for getting the best out of a team in a fun and collaborative way., • Great attention to detail, organisation, planning, and administration skills., • A confident communicator who thrives working as part of a team and is passionate about going the extra mile., • A strong passion for delivering customer excellence to all our guests., • Mobility and flexibility to potentially move to an alternative venue location to gain promotion or further training. What’s In It For You? A fun, collaborative environment where you can truly thrive and develop, not to mention a few fantastic perks: • Salary: Commensurate with experience, • Holiday: 25 days, • PMI: Benenden Health, • Cycle to Work Scheme, • Travel Loan, • EAP (Employee Assistance Programme), • Generous Discount on F&B (Food & Beverage) If you want that mic drop moment, we would love to hear from you!

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  • Domiciliary Care Assistant
    Domiciliary Care Assistant
    2 months ago
    £12–£12.85 hourly
    Part-time
    Hornchurch

    We are seeking a compassionate and dedicated Domiciliary Care Worker to provide high-quality, personalized home care services to individuals in their own homes. This vital role involves supporting clients with daily living activities, promoting independence, and ensuring their safety and well-being. As a Domiciliary Care Worker, you will be the primary point of contact for clients, delivering care with kindness, professionalism, and enthusiasm. Your efforts will directly enhance the quality of life for those you serve, fostering a sense of comfort and security in their familiar environment. Responsibilities • Assist clients with daily activities such as bathing, dressing, grooming, and mobility to promote independence and dignity., • Administer medication accurately according to care plans and document all care provided diligently., • Prepare nutritious meals tailored to individual dietary needs and preferences., • Support clients with light housekeeping tasks to maintain a clean and safe living environment., • Provide emotional support and companionship, engaging clients in meaningful conversations and activities., • Drive clients to appointments, social outings, or errands safely while adhering to all traffic laws., • Monitor and report any changes in health or behavior to relevant healthcare professionals promptly. Requirements • Proven experience in assisted living, home care, or nursing home environments is highly desirable., • Knowledge of patient care techniques including dementia care, Alzheimer’s care, hospice care, and senior care practices., • Ability to perform heavy lifting when necessary and handle physical tasks safely., • Valid driving license with a clean driving record for transportation duties., • Certifications in first aid and medication administration are preferred but not mandatory; training can be provided., • Strong communication skills with an empathetic approach to caregiving., • Ability to manage behavior effectively and handle challenging situations with patience and professionalism. Join our team as a Domiciliary Care Worker and make a meaningful difference every day! We are committed to supporting your growth through ongoing training opportunities and a positive work environment focused on compassion, respect, and excellence in care delivery. All roles are paid positions that value your dedication and expertise in enhancing the lives of others through exceptional home-based support. Work Location: In person

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