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As a Registered Manager, you’ll be responsible for overseeing all aspects of our domiciliary care and supported living services. This includes ensuring our services meet CQC standards, managing the day-to-day operations, and leading a team to provide outstanding care. You will be key in driving continuous improvement, ensuring compliance, and making sure our services grow and thrive. Key Responsibilities: - Lead and support our care staff to ensure they provide high-quality, person-centered care. - Motivate and mentor the team to maintain a positive, professional, and caring attitude. - Ensure staff are properly trained and supported with regular supervision. - Make sure the service meets all CQC standards and regulatory requirements. - Regularly check care delivery and systems to make sure we are meeting our high-quality standards. - Lead the preparation for CQC inspections and ensure we maintain a good rating. - Oversee the creation and review of care plans, ensuring they meet the individual needs of each person. - Promote a culture where service users are treated with respect, dignity, and encouraged to maintain their independence. - Identify ways to improve the services and look for opportunities to expand. - Work with senior management to implement strategies for growth, ensuring we stay competitive and innovative. - Assist with the development of new services and business plans. - Organise regular training and development opportunities for staff. - Ensure all team members have the right skills and knowledge to provide exceptional care. - Support staff to progress in their careers within the company. - Build and maintain strong, positive relationships with service users, their families, and external professionals. - Represent the company at meetings and events to promote our services and expand our network. What we are looking for - Proven experience in senior care management or a similar role within an assisted living or nursing home environment. - Strong knowledge of medication administration protocols and health regulations related to care homes. - Excellent leadership skills with the ability to motivate and manage a diverse team effectively. - A compassionate approach to care with a genuine commitment to enhancing the quality of life for residents. - Relevant qualifications in health or social care management (e.g., NVQ Level 5 in Leadership for Health and Social Care). - Experience in dementia care is highly desirable. Essential Requirements: - Level 5 Diploma in Leadership for Health and Social Care or equivalent qualification (essential). - Experience as a CQC Registered Manager or in a similar management role in care. - Good understanding of CQC regulations and how to maintain compliance. - Proven ability to manage, lead, and motivate teams.Excellent communication skills and the ability to build relationships. - Passionate about providing high-quality care and supporting people to live independently. - Driving License is preferred Job Type: Full-time Pay: £28,000.00-£30,000.00 per year Free parking - onsite Monday to Friday Work Location: In person We value diversity and welcome candidates from all linguistic backgrounds. In addition to English, we encourage applicants who speak other languages, such as Bengali, Urdu, Hindi, or any other native languages. Fluency in additional languages is a valuable asset, particularly for supporting clients from multicultural backgrounds.
As an IT Support Engineer working for a Managed Service Provider (MSP), you will primarily support schools, ensuring their IT systems and infrastructure operate smoothly. This role involves providing both remote and onsite support to meet the unique IT needs of educational institutions. You will deliver a high standard of customer service, ensuring technology supports teaching, learning, and administration effectively. The position includes a company-provided car to facilitate travel to client sites and offers a mix of onsite and remote work. Key Responsibilities Client Support - Act as the first point of contact for IT support requests from school staff, troubleshooting and resolving hardware, software, and network issues. - Provide tailored IT solutions that align with the operational and educational needs of schools. - Maintain positive client relationships through effective communication and timely issue resolution. Onsite and Remote Assistance - Deliver onsite IT support at client schools, using the company-provided car for travel. - Perform remote diagnostics and provide resolutions when possible, ensuring minimal disruption to school operations. Educational Technology Support - Manage and support the deployment of learning management systems (LMS), educational software, and classroom technology (e.g., interactive whiteboards, projectors, tablets). System Maintenance and Monitoring - Perform regular system checks, updates, and maintenance to ensure secure and efficient operation. - Monitor network performance, troubleshoot connectivity issues, and implement solutions to improve reliability. Compliance and Safeguarding - Ensure IT systems comply with data protection regulations (e.g., GDPR) and adhere to safeguarding policies in educational settings. - Implement and maintain secure access controls and data management practices. Asset and Vendor Management - Maintain an inventory of hardware, software, and warranties for client schools. - Coordinate the procurement, installation, and secure disposal of IT assets. - Liaise with third-party vendors to resolve escalated issues or arrange warranty repairs. Documentation and Reporting - Maintain detailed records of support tickets, solutions provided, and maintenance activities. - Provide regular reports to clients on the performance and health of their IT infrastructure. Skills and Qualifications - Technical Expertise: Strong knowledge of Windows Server environments, Microsoft 365, Google Workspace, networking (LAN/WAN), and troubleshooting hardware/software issues. - Customer Service: Excellent interpersonal skills with the ability to build trust and maintain strong client relationships. - Problem-Solving: Analytical mindset with the ability to resolve issues effectively and efficiently. - Adaptability: Flexible approach to working remotely and onsite, with the ability to manage multiple schools and client priorities. - Communication: Clear and professional verbal and written communication, especially when dealing with non-technical users. Preferred Experience - Previous experience supporting IT systems in educational environments or for school clients. - Familiarity with safeguarding policies and practices. - Relevant certifications, such as CompTIA A+, Network+, Microsoft 365 Certified: Modern Desktop Administrator, or Google Certified Professional (not essential) Key Benefits - Company Car Provided: Facilitates efficient travel to client sites, ensuring prompt onsite support. - Hybrid Working: Opportunity to work remotely (at office) and onsite based on client needs. - Career Growth: Exposure to diverse IT environments and the chance to develop skills in managing multiple client networks. This role offers the opportunity to make a meaningful impact by supporting schools with their IT needs, ensuring technology empowers education effectively. If any of the above is not met training can be arranged to bring up to level
Job Title: Assistant Restaurant Manager 📍 Location: Knightsbridge 📅 Job Type: Full-time 💰 Salary: Competitive, based on experience About Us: Hafız Mustafa 1864 is a celebrated Turkish dessert brand with a legacy dating back to 1864. We take pride in our exquisite desserts, which have earned us prestigious recognition, including being ranked 2nd on TasteAtlas' prestigious list of 150 most legendary dessert places worldwide. Additionally, we have been honored with awards such as the BBC Good Food Middle East Magazine Awards. These accolades recognize our unwavering commitment to crafting authentic and delightful Turkish sweets Job Responsibilities: ✅ Assist in the daily operations of the restaurant, ensuring smooth service and customer satisfaction ✅ Lead and motivate the team to maintain high standards of service and professionalism ✅ Support recruitment, training, and development of staff ✅ Monitor stock levels, place orders, and manage inventory efficiently ✅ Handle customer feedback and resolve issues promptly ✅ Ensure compliance with health & safety and hygiene regulations ✅ Assist with scheduling, payroll, and administrative duties Requirements: ✔ Previous experience in a supervisory or management role within the hospitality industry ✔ Strong leadership and communication skills ✔ Ability to work under pressure in a fast-paced environment ✔ Excellent problem-solving and decision-making abilities ✔ Knowledge of restaurant operations, including POS systems and inventory management ✔ Flexible with working hours, including evenings, weekends, and holidays What We Offer: ✨ Competitive salary and performance-based incentives ✨ Opportunities for career growth and development ✨ A supportive and dynamic work environment ✨ Staff discounts and perks If you are passionate about hospitality and have the skills to lead a team while delivering an exceptional dining experience, we’d love to hear from you!
Trainee Dental Nurse Location: Harley Street, London Opening Hours: Monday to Friday: 8:00 AM – 5:00 PM, Saturday & Sunday: 9:00 AM - 1:00 PM About the Role We are seeking a motivated and friendly individual to join our expert team as a Trainee Dental Nurse. This entry-level position is ideal for someone eager to build a career in dental nursing. No prior experience is necessary; however, a strong desire to learn and work towards a recognised dental nursing qualification is essential. As a Trainee Dental Nurse, you will play a key role in supporting our dental team with various clinical and administrative duties to ensure the smooth running of the practice. This is a fantastic opportunity to gain hands-on experience and benefit from excellent training and career progression. Key Responsibilities - Assisting the dental team during procedures, ensuring all tools and equipment are prepared - Maintaining accurate and up-to-date patient records - Adhering to infection control procedures and maintaining high clinical standards - Handling radiographic tasks, including developing and filing x-rays - Assisting with the maintenance and sterilisation of clinical equipment - Managing stock and materials within the surgery - Facilitating communication between patients and reception staff - Supporting additional tasks such as lab work and handling incoming and outgoing items Candidate Requirements - Passion for pursuing a career in dental nursing - Strong communication and organisational skills - Ability to work both independently and as part of a team - A positive, professional attitude with a focus on patient care - Willingness to enrol in or complete a recognised dental nursing qualification (NEBDN) - Right to work in the UK - Hepatitis B vaccination - Basic IT skills for managing patient records and appointments - NEBDN Letter of Enrolment - Enhanced DBS check What We Offer - Attractive hourly rate - Paid holiday entitlement - Pension scheme - Health benefits, including gym membership, eye care, and healthcare - Mentorship and professional development opportunities - Career progression within the practice About Us Located in the heart of London’s prestigious healthcare district, our Harley Street dental practice provides high-quality private care across a wide range of specialist services, including Endodontics, Orthodontics, Cosmetic Dentistry, and more. Our team comprises some of the UK’s top NHS dental consultants, all of whom have undergone rigorous training, including five years of experience at leading NHS teaching hospitals. We are dedicated to delivering exceptional dental care, focusing on long-term solutions and aesthetics to help our patients make informed choices. Our consultants are also involved in ongoing research, training, and the education of future dental professionals. Equipped with the latest dental technology, our centrally located practice ensures that all patients, whether private or referred, receive the highest standard of care. How to Find Us Our practice is situated in London’s West End, at the Regent’s Park end of Harley Street, with excellent transport links nearby. Parking There are several 'pay by phone' parking bays along Harley Street, as well as nearby underground parking garages for your convenience. How to Apply If you are ready to begin your career as a Trainee Dental Nurse, apply today! Successful candidates will be invited for an initial phone interview, followed by an in-person interview at our Harley Street clinic. An immediate start is available for the right candidate. Join us in London’s renowned healthcare district and take the first step towards a fulfilling career in dental nursing!
Oita Soho is a vibrant and busy restaurant located in the heart of Chinatown. We pride ourselves on delivering exceptional dining experiences to our customers, and we are looking for a dedicated and skilled Assistant Restaurant Manager to assist the Restaurant Manager in the daily operations of our restaurant. The successful candidate will play a crucial role in ensuring the smooth running of the shop floor, managing administrative tasks, and maintaining high standards of customer service. Key Responsibilities: - Assist the Restaurant Manager in overseeing daily operations and ensuring a seamless customer experience. - Perform administrative tasks including HR duties, bookkeeping, payroll processing, and managing take-away platforms. - Handle hiring processes, including interviewing and onboarding new staff members. - Maintain accurate records and manage restaurant numbers and financial data. - Support in inventory management and ordering supplies. - Ensure compliance with health and safety regulations. - Address customer inquiries and resolve issues promptly. - Lead and motivate the team to deliver exceptional service. Requirements: - Minimum of 2 years of experience in a similar role within the hospitality industry. - At least 1 reference from a previous employer. - Proficiency in MS Office, including Microsoft Word and Excel. - Strong organizational and multitasking skills. - Excellent communication and leadership abilities. - Ability to work flexible hours, including evenings and weekends. - A proactive approach to problem-solving and a keen eye for detail. What We Offer: - Competitive salary based on experience. - Opportunities for career advancement within the company. - A supportive and friendly working environment. - Employee discounts on meals. - Ongoing training and development opportunities.
About the job We are seeking a confident and experienced Reception Supervisor to become part of our Front Office Team at Quest Apartments Hotels, Liverpool. Our properties operate 24/7; therefore, the department works on an early (7am-3.30pm) or late (3pm-11.30pm) shift basis. Night shifts are also available and required on occasion. As our Reception Supervisor, you will: Be responsible for the day-to-day supervision of the Front Office Team, from customer service to administration Ensure that the team offers a warm welcome and departure experience to our guests, managing expectations by constantly seeking opportunities to personalise their needs, travel purposes, plans, etc Take initiative in accommodating the customers’ needs in a resourceful manner Undertake and oversee Front Office administrative tasks in accordance with Company standards, procedures and legal obligations Ensure that all shift tasks are carried out according to the required standard and take responsibility in providing full handovers to all relevant parties/shifts. Here at Quest Apartments Hotels, we promote an Enterprising and Winning Mindset. Previous experience in a similar role is desirable; however, we are looking for candidates who have the right attitude to learn, good problem-solving skills and the ability to apply these to the job role. This is your opportunity to be part of our team as a Reception Supervisor. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Health Insurance Refer a Friend bonus Once you pass your probation, a special staff rate when staying in our European properties (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us The Ascott Limited (Ascott) is a Singapore company that has grown to be one of the leading international lodging owner-operators. Ascott's portfolio spans over 220 cities across more than 40 countries in Asia Pacific, Central Asia, Europe, the Middle East, Africa and the USA. Ascott has about 94,000 operating units and more than 64,000 units under development, making a total of about 159,000 units in over 900 properties. As part of The Ascott Limited, Quest Apartments Hotels offers contemporary and sleek studios and apartments with modern comforts, business connectivity and additional services that can be customised to our guests’ lifestyle and needs, with prime locations worldwide. Required skills: Time Management, Decision Making, Customer Service, Leadership, Multitasking, Organisation Skills, Attention to Detail, Customer Focus, Communication Skills, Problem Solving £12.10 per hour Department: Reception About you Language required: English. The company At The Ascott Limited, we believe that our guests can be anywhere in the world, and still feel right at home. With a suite of accommodation options that spans serviced apartments & hotels, coliving properties, as well as independent senior living apartments, our guests can count on us for that sense of comfort and familiarity, be it for a short stopover or a new space to call their home. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. This year, Ascott marks 40 years in hospitality service. Growing from strength to strength, powering up through new alliances and transforming challenges into triumphs, Ascott is trailblazing tomorrow and charting a new future of growth. Hear from Ascott’s past and present leaders as they share about their experiences in this tribute video, having witnessed Ascott’s growth to become truly Unlimited.
General Manager Job Description Company Overview: Steakhouse, originally established in the vibrant community of Hackney, is renowned for its commitment to live fire cooking, which brings a unique depth of flavor to its carefully curated menu. This cooking technique is one of unique STEAKHOUSE signature attractions, setting it apart in the competitive London restaurant scene. The steakhouse is celebrated not only for its innovative approach but also for its small, focused menu that emphasizes the freshness and quality of its offerings. Our steakhouse has successfully carved a niche as a premier destination for steak enthusiasts, garnering a loyal following and critical acclaim, making it a standout small establishment. As part of its ambitious growth strategy, our Steakhouse is set to expand its operations to Canary Wharf, marking a significant milestone in its journey. This move is designed to cater to a broader audience, bringing distinctive dishes and unique dining experience to one of London’s most dynamic upcoming leisure and dining destinations. The expansion into Canary Wharf represents a pivotal step forward, promising to introduce our Steakhouse to a new clientele while continuing to uphold the high standards that have defined its success in Hackney. Key Responsibilities: Overall Operational Oversight: Manage both front of house and back of house operations, ensuring seamless integration and efficiency across the restaurant. Budgetary and Cost Management: Actively contributes to budgetary meetings, offering insights and strategies to manage costs effectively. Works collaboratively with the management team to implement cost-saving measures without compromising service quality. Comprehensive Staff Management: Manages the scheduling for all restaurant staff, ensuring optimal staffing for both front of house and back of house. Directly manages the rota for back of house staff, coordinating kitchen operations to ensure efficiency during all service periods. Enhanced Quality Control: Oversees the quality and safety of all food items served at the restaurant. Supervises ingredient selection and kitchen hygiene practices to meet health and safety standards. Operational Collaboration: Ensures that kitchen operations are fully aligned with front of house activities, fostering a collaborative environment between all staff. Acts as the point of contact for both areas, resolving any operational conflicts and ensuring a smooth service delivery. Culinary Oversight and Reporting: Plays a key role in culinary decision-making processes, providing input and guidance on menu selections and kitchen practices. Reports directly to the owner about kitchen performance, needs, and any significant operational issues or achievements. Facilitates communication between the kitchen team and the restaurant management to ensure all parties are informed of operational statuses and strategies. Job Requirements and Prerequisites: Educational Background: Bachelor’s degree in Business Administration, Hospitality Management, or a related field is preferred but not essential. Experience: Minimum of 3 to 5 years of management experience in a high-volume restaurant or hospitality environment. Proven experience in managing a large team in a fine dining or upscale casual dining setting. Previous experience with budget management, cost control, and financial reporting. Certifications: Food Safety Certification is required. Additional certifications related to hospitality management would be advantageous but not essential. Skills and Competencies: Strong leadership skills with the ability to motivate and manage a diverse team. Excellent organizational and time-management abilities. Proficient in conflict resolution, with a strong focus on customer service. Capable of making quick decisions under pressure. Exceptional communication skills, both verbal and written. Competency in using restaurant management software and systems for scheduling, inventory, and POS operations. Personal Attributes: High level of professionalism and dedication to operational excellence. Passionate about food quality and customer satisfaction. Ability to work flexible hours, including nights, weekends, and holidays as required by the restaurant's operational needs.
Woodeaton Manor School is a Foundation Special School located four miles to the Northeast the city of Oxford. The school serves young people aged 7 to 18 with Social, Emotional and Mental Health Difficulties (SEMH) and where many also have a diagnosis of Autism Spectrum Disorder (ASD). Main purpose The school business manager (SBM) is responsible for managing the operation of the business functions of our school, including financial management, health and safety, human resources, compliance, and administration. They will advise on and implement the day-to-day support that enables the school to operate effectively and efficiently, and that allows other members of the leadership teams to focus on teaching and learning. Duties and Responsibilities Leadership · Be responsible for line-managing site and administration support staff, including carrying out long-term resource planning and managing the end-to-end recruitment process, appraisal, and professional development · Implement school-wide changes and allocate resources in line with school improvement plans, putting policies and procedures in place and communicating them to staff · Take all decisions in line with the vision and values of schools, and encourage others to do the same · Implement a marketing plan for schools, which utilises school websites, signage, the prospectus, and communications with current and prospective parents Financial management · Oversee the security and reconciliation of cash in hand and debtors on a day-to-day basis, ensuring money is banked, money owed is collected, and clear records are kept · Ensure value for money within procurement of goods and services in line with Trust policy · Manage school’s lettings offer · Ensure the effective and efficient operation of the administration department, delegating tasks to finance/office staff where appropriate Human resources · Maintain the staff absence data in the Trust HR system · Ensure that recruitment, appraisal, disciplinary and grievance policies are administered in accordance with employment law · Advise on HR issues within schools and liaise with the external HR provider Health and safety · With headteachers and premises teams, supervise the maintenance of the school site · Manage the school’s compliance with health and safety regulations, and put in place processes and procedures to ensure the safety of the school · Organise health and safety training for staff Compliance · Manage school’s compliance with statutory obligations, and advise others on the relevant legal, regulatory, and ethical requirements · Track all local school policies and ensure they are updated in accordance with the policy review schedule Administration · Keep records in accordance with the Trust’s record retention schedule and data protection law, ensuring information security and confidentiality at all times · Provide administrative support for headteachers and the governing body · Support the data protection officer with ensuring data protection compliance and helping the school community understand how to comply with data protection law Safeguarding · The school’s business manager will be required to safeguard and promote the welfare of children and young people and follow school policies and the staff code of conduct. This job description sets out the main duties of the post at the date it was drawn up. However, it is not intended to be an exhaustive or definitive list. Such duties may vary from time to time without changing the general character of the post or the level of responsibility entailed. Such variations are a common occurrence and cannot themselves justify a reconsideration of the grading of the post. You may be required to carry out other duties commensurate with your role. Woodeaton Manor School is committed to safeguarding and promoting the welfare of all children and young people according to child protection and safeguarding guidelines. We expect all staff and volunteers to share this commitment. Our recruitment and selection practices reflect this commitment, and the offer made to the successful candidate will be subject to and conditional upon n enhanced Disclosure and Barring Service check and other relevant employment checks outlined in Keeping Children Safe in Education 2024, including a minimum of two references, one of which should be from the applicant’s most recent employer. As part of our recruitment process, we will require you to fill in an overseas check and self-declaration prior to interview. *We reserve the right to close this advertisement earlier if we receive sufficient applications ahead of the closing date. Person specification criteria qualities Qualifications and training · A degree or other relevant qualification - ideally in accountancy, business management or a related discipline (Desirable) · A school business management qualification i.e., Level 4 diploma in school business management (Desirable) · Accountancy qualifications or health and safety training (Desirable) Experience · Successful management experience in a school, or in a relevant field outside education (desirable) · Line management experience · Contributing to staff development · Working with children or young people · Experience of human resources or data protection Skills and knowledge · Good financial management skills · Excellent attention to detail · Previous use of PSF(Iris), BPS (Orovia), Arbor (Desirable) · Effective communication and interpersonal skills · Ability to communicate a vision and inspire others · Ability to build effective working relationships with staff and other stakeholders · Understanding data protection and confidentiality Personal qualities · Commitment to promoting the ethos and values of the schools and getting the best outcomes for all pupils · Commitment to acting with integrity, honesty, loyalty, and fairness to safeguard the assets, financial probity, and reputation of the schools · Ability to work under pressure and prioritise effectively · Commitment to maintaining confidentiality at all times · Commitment to safeguarding and equality · Embraces change well · Deals with difficult situations effectively
At Naana we are dedicated to promoting holistic well-being through a range of health and beauty services. Our studio offers a serene environment where clients can rejuvenate their bodies and minds. We are now seeking a skilled and certified Supervisor - Health + Beauty to lead our dynamic team and assist in running the business, including administrative duties. Job Description: We are looking for a motivated and experienced individual to oversee the daily operations of our Health and Beauty department. As a supervisor, you will not only manage our team of Massage Therapists and wellness professionals but also assist with the administrative tasks necessary to keep the studio running smoothly. The ideal candidate will have a strong background in health and beauty services, leadership skills, and a passion for holistic care, combined with business management expertise. Responsibilities: • Supervise and support a team of massage therapists and beauty professionals. • Ensure the highest standards of customer service and client satisfaction. • Oversee scheduling, training, and performance evaluations of staff. • Manage daily administrative tasks, including appointment scheduling, client records, and inventory management. • Maintain cleanliness, organization, and compliance with health and safety regulations. • Develop and implement strategies to promote services and increase client retention. • Stay updated on industry trends and introduce new techniques and treatments as appropriate. • Handle client feedback and resolve any concerns in a professional manner. • Collaborate with management to meet business goals and drive the studio’s success. • Assist with budgeting, financial reporting, and other business operations as needed. Qualifications: • Certified Massage Therapist or certified beauty professional with a valid license (as required by local regulations) is a must. • Proven experience in the health and beauty industry, preferably in a supervisory role. • Strong leadership, communication, and organizational skills. • Experience with administrative tasks such as scheduling, client management, and inventory control. • Knowledge of various massage techniques and beauty treatments. • Commitment to providing a high-quality, client-focused experience. • Ability to inspire and motivate a team in a fast-paced environment. • Flexibility to work evenings, weekends, and holidays as needed. What We Offer: • Competitive salary with benefits and performance-based bonuses. • Opportunities for professional development and advanced training. • A supportive, nurturing work environment focused on well-being. • Discounts on studio services and products. • Flexible scheduling to promote a healthy work-life balance. If you are a certified professional with both health and beauty expertise and administrative skills, we invite you to apply and join our team. Help us create a space where clients feel valued, relaxed, and revitalized while contributing to the successful operation of the business!
Job description We are looking for a super star experienced Restaurant Manager to join our vibrant team! We have an exciting opportunity to join the team at our 40 cover fresh pasta restaurant within the vibrant bustle of Brixton Market SW9. The Concept: La Nonna Pasta Fresca serves traditional Italian pasta dishes in a contemporary open kithcen setting. All of our pasta and sauces are made in house each day with true Italian passion, only using the freshest of ingredients. We need a Manager who will: Be responsible for the day to day activities at the restaurant Lead, coach and develop a successful team who take pride in their work Set standards to consistently deliver the best quality food and outstanding service to all Work with us to build an exceptional reputation and hunger for our food! The Ideal Candidate will: Be passionate about food and delivering a first class customer experience Have at least 3 years experience in a Assistant Manager position, and/or 1 year experience as a restaurant manager Be an exceptional communicator Have a great work ethic that they can instill in others Have experience of leading a successful team in a fast paced environment Be calm under pressure, and work using their own initiative Experience of working in a fresh pasta restaurant is a real bonus! Job Description Operational Management Oversee daily restaurant operations, ensuring smooth and efficient service. Maintain high standards of food quality, presentation, and hygiene. Ensure compliance with health and safety regulations, including food safety and sanitation. Manage restaurant inventory, ordering supplies as needed to prevent shortages or excess stock. Monitor and optimize restaurant expenses, controlling waste and managing cost-effective practices. Team Leadership & Development Recruit, train, and supervise restaurant staff, fostering a positive and productive work environment. Schedule and manage shifts, ensuring adequate staffing levels for peak hours. Provide coaching and performance evaluations to maintain high team morale and efficiency. Address employee concerns and maintain open communication within the team. Customer Service & Satisfaction Ensure outstanding customer service, handling complaints and resolving issues promptly. Monitor customer feedback and implement improvements to enhance the dining experience. Develop and maintain relationships with regular customers and the local community. Financial & Sales Performance Monitor sales, revenue, and profitability, identifying areas for improvement. Implement strategies to increase customer traffic, average spend, and repeat business. Work with marketing and promotions to attract new customers and enhance brand visibility. Compliance & Administration Ensure compliance with licensing laws, health and safety regulations, and labor laws. Maintain accurate financial records, including payroll, budgets, and sales reports. Collaborate with senior management or owners to set goals and achieve business objectives.
Community Hub Coordinator Position 1: Monday – Friday, 9:00 AM – 12:00 PM Position 2: Monday – Friday, 12:00 PM – 3:00 PM About Us Chippenham Community Hub is a dynamic and welcoming space dedicated to supporting local residents by providing essential services, community events, and a safe environment for engagement. Our mission is to foster a strong, inclusive, and supportive community where individuals can access the resources they need. We are seeking a compassionate and well-organised Community Hub Coordinator to join our team and make a meaningful impact. As the first point of contact for visitors, you will play a pivotal role in ensuring a positive and supportive experience for all. Your responsibilities will include project coordination, administrative tasks, and event support, contributing to the smooth and efficient operation of the Hub. Working closely with the Community Hub Development Manager and Chair of Trustees, you will help strengthen community engagement and participation. Key Responsibilities Serve as the first point of contact, providing a warm and welcoming environment. Engage with visitors to understand their needs and provide appropriate guidance and referrals. Maintain accurate administrative records, including footfall tracking and reporting. Assist in coordinating ongoing projects, ensuring effective administrative support. Support the Community Hub Development Manager in overseeing the daily operations of the Hub. Ensure compliance with GDPR in all record-keeping activities. Assist with community group sessions, including preparation of refreshments. Work collaboratively with the Chair of Trustees on research and project implementation. Maintain a clean, safe, and welcoming space for visitors. Assist with occasional events outside of regular working hours on a voluntary basis. Adhere to health and safety policies, ensuring full compliance with risk assessments. Daily/Weekly Tasks Record and update daily footfall logs. Maintain and update project folders and administrative systems. Complete and file signposting forms. Reconcile any cash transactions. Track attendance for community group meetings. Scan and file activity records as part of ongoing project documentation. Monitor office supplies and notify the Development Manager as needed. Ensure all areas of the Hub remain tidy and welcoming. Assist with data entry for financial records. Provide support for research and referrals to external organisations. Prepare refreshments for visitors and group sessions. Set up meeting spaces for scheduled group activities. Draft reports as required. Ensure clear communication during shift handovers. Support visitors, ensuring a positive experience at the Hub. Complete any required banking or postal tasks. Finalise and submit an end-of-week impact report to the Development Manager. Essential Skills & Qualities Strong interpersonal skills with an empathetic and patient approach. Ability to follow instructions and take initiative where necessary. Excellent time management and organisational skills. A collaborative team player with a proactive attitude. Strong administrative and record-keeping abilities. Proficiency in Microsoft Office Suite (Word, Excel, Publisher, PowerPoint). Clear and effective communication skills. Understanding of safeguarding principles, with a willingness to undergo training where necessary. Additional Requirements A valid DBS check (or willingness to obtain one). Two professional references, preferably from current or previous employers. Proof of identity (photo ID) and National Insurance number. Benefits Competitive salary NEST Pension Scheme Family-friendly working hours Training and professional development opportunities A fulfilling role within a supportive and engaged team The opportunity to contribute meaningfully to the local community If you believe your skills and experience align with this role, we encourage you to apply. Please submit your CV and a cover letter outlining your suitability for the position and how you can contribute to our mission. Application Deadline: 28th February 2025 Interview Dates: Thursday 6th & Friday 7th March (times to be confirmed) Expected Start Date: To be agreed upon
Job Title: Facility Manager – Facilities Management Location: London Job Type: Full-time About the Company: Caelum - General Facilities is a leading facilities management company committed to delivering high-quality maintenance and operational services across various properties. We are seeking a proactive and experienced Facility Manager to oversee the maintenance, operations, and client satisfaction of our managed facilities. Job Responsibilities: - Oversee the daily operations of multiple facilities, ensuring efficiency and safety. - Develop and implement maintenance schedules, ensuring all facilities meet health, safety, and regulatory standards. - Manage vendor relationships, including contractors, suppliers, and service providers. - Monitor and control budgets, optimizing cost-effective maintenance and repair solutions. - Ensure client satisfaction by addressing concerns and maintaining high service standards. - Conduct regular facility inspections and coordinate necessary repairs or improvements. - Collaborate with teams to enhance operational efficiency and service delivery. - Implement sustainability and energy efficiency initiatives. - Maintain accurate records of maintenance, repairs, and compliance documentation. - Lead and train facility staff, ensuring a well-coordinated team. Requirements: - Bachelor’s degree in Facility Management, Business Administration, or a related field. - Minimum of 1 years of experience in facility management. - Strong knowledge of building systems, maintenance, and facility operations. - Excellent leadership, communication, and problem-solving skills. - Experience with budget management and vendor negotiations. - Familiarity with relevant health, safety, and compliance regulations. - Proficiency in facility management software and Microsoft Office Suite. - Ability to work independently and handle multiple facilities efficiently. Benefits: - Competitive salary and performance-based incentives. - Professional development opportunities. - Dynamic and collaborative work environment. If you are a results-driven professional with a passion for facilities management, we invite you to apply. Please submit your resume and cover letter. Caelum - General Facilities is an equal opportunity employer.
The Registered Manager is accountable for ensuring that we deliver high quality care to the young people within our Semi – Independent Home. This means that they are responsible for delivery of all care services for 16- and 17-year-olds as well as providing strategic planning for developments within the home, and all day-to-day management matters. They will demonstrate the ability to build on the well-established principles and practice standards existing within Hawthorn Support. The aim of the Registered Manager is to ensure that each young person placed within the home is fully prepared for life outside the care system. Consequently, they are expected to demonstrate practical leadership in childcare, as well as organise and support staff to provide the best possible training for each young person. This involves being personally available, as well as the supervision and mentoring of staff, organisation of work patterns, and facilitation of care focussed training, and accessing of appropriate services to support the childcare practices within the home. As this is a vital role in the lives of young people cared for at Hawthorn Support, it requires an active and long-term commitment. The Project Manager and Service Manager work closely with each Registered Manager, assisting them to provide high-quality care. While the Registered Manager is employed for 37.5 hours per week (Monday – Friday) they are expected to arrange their own work rota which may involve evening, weekend and sleeping-in duties, if necessary. The Registered Manager is wholly responsible for ensuring an appropriate staff presence to meet the needs of the young people in the home. Key Responsibilities: • Care for Young People o Enrich the lives of young people in our care, helping them create a positive future. • Measuring and Evaluating Outcomes o Be healthy o Stay Safe o Enjoy and achieve o Make a positive contribution o Achieve economic well-being • Childcare o Ensure that any matters relating to child protection are managed in line with current legislation, national standards and best safeguarding practice. o Maintain the highest possible standards of childcare and ensure that each young person’s agreed placement plan is fully implemented. o Co-ordinate and access the appropriate services (health, education, therapy) to ensure the needs of each young person are met. o To carry out and conduct Mentoring Sessions with Young People where necessary. • Leadership o Provide leadership and coaching in childcare practice within the home to ensure best outcomes for young people. o Mentor and support the Mentors in provision of best possible childcare practices. o Mentor and support the staff team in developing the young people’s independent living skills. o Ensure that all of Hawthorn Support company policies and procedures are implementedappropriately. • Home Management o To achieve the best outcomes for all young people, ensure that the home is managed effectively and efficiently. o Ensure the Mentors are focussed on providing the best possible outcomes for th young people. o Make sure that best practice is maintained within the home. o Sustain and develop the administration systems, recording systems, and repair work, so that a warm and caring home environment is maintained. o Manage the home within the agreed budget, taking full responsibility for all incidental costs as well as direct costs such as repairs to the property and appliances, new fridges, staff costs, heating, agency costs etc. o Effectively manage the homes devolved budget and ensure full financial reports are updated. o To attend any conduct weekly residents’ meetings with our young people. • Team Management o Supervise and support the staff group ensuring that the team are developed appropriately to meet the specific needs of the young people in the home. o Develop individual staff training programmes in line with company plans and need andsupervise/provide observations for staff through their NVQ Level 3 Award (Health and Social Care - Children and Young People). o Complete Monthly supervisions with staff team. o To carry out and hold monthly Team Meetings. o Complete probationary and annual performance appraisals for all staff to ensure that they cancontinue to provide appropriate levels of childcare. o Rota Management o Undertake any other duties that may be required. • Health & Safety o To implement the Health & Safety policies and ensure that all staff are aware of all o Health & Safety procedures. o To undertake risk assessments as appropriate. o Managing Risk and Young People with Different Needs. o Ensure that all incidents/accidents are recorded and reported according to procedures. o To ensure that the cleanliness and hygiene of the Home are maintained to an exceptional standard. o To undertake fire drills and tests in accordance with procedure and record the necessary data. Essential Requirements • Work Experience o At least 1 year experience of leadership and management within the childcare sector. o Care management for Children or adolescents: 1 year (required). o Working with Children and adolescents: 1 year (required). o Working in a YP's residential setting: 1 year (preferred). o • Qualifications o To have a NVQ Level 3 award in Health & Social Care (Working with Children and Young people. o Driving Licence (preferred). • Personal attributes and child centred approach o Positive leadership skills o Can work within a team. o Self-motivated and a positive nature. o Coaching skills. o Motivate others. o Ability to engage with young people in a positive and proactive approach. o Sense of humour. o Self-organisation. o Sensitive and reflective. o Honesty and reliability. o Ability to listen and empathise. o Ability to assess risks. • Job related knowledge and skills of o National Minimum Standards o Children and Young Peoples Act 2008. o The Children Act 1989 & 2004. o Children’s Rights Every Child Matters. o Ability to assess risks. o Staff supervisions o Implementing new systems and strategies around the needs of young people o Effective communication skills: recording and report writing and verbal communication. o Awareness of non-verbal communication i.e. eye contact and personal space etc o A professional and caring value base i.e. consistency and empathy • Work Conditions o Ability to Lone Work with individual young people o Commit to shifts if necessary o To join out of hours system and carry out any on call duties o Sleeping in duties if required o Willing to work additional hours to cover sickness and holidays and to work in other homes within your area o Willing to work Bank Holidays & Christmas Holidays· o Have good medical health
Job Title: Property Coordinator/Assistant Property Manager Reporting To: Director/Operations Manager Place of Work: 29A Osiers Road, Wandsworth, London, SW18 1NL Position: Full Time – Monday-Friday – 9am-5.30pm Salary: Dependant on experience and qualifications Job Description: This role would suit an applicant with excellent customer service and administration skills. Will suit a self-motivated individual who can deal efficiently with customer enquires and can see these through to conclusion where appropriate. Previous experience in Leasehold property management is ideal but not compulsory as training will be given and the opportunity to work towards IRPM qualification. The role is to provide support to small property management team along with general office admin duties. This will involve and is not limited to: Property Management Team Support · To provide general support to the property management team · Arrange weekly Property Management Team meeting, update tracker, and distribute accordingly. · Working closely with the Property Management team assisting with the management of the portfolio. · Issuing works orders, chasing contractors, and ensuring the works are undertaken to satisfactory completion. · Completing mail merges · Obtaining quotations where necessary · Annual review of contracts alongside property management team and to provide assistance for tender reviews. · Distribution of keys, parking permits etc · Issuing newsletters via mail chimp or another platform · Keeping property websites up to date – Buildings insurance, budgets etc · Taking on responsibilities for the Helpline role as well as being main contact for helpline queries on designated properties · Taking detailed notes and producing meeting minutes · Assisting Leaseholders in submitting insurance claims for damages caused to demised areas. · Submitting and managing insurance claims for damages caused to communal areas. · Online filing at Companies House · To take on the responsibility of projects as and when required to be completed to the given deadlines. Including but not limited to: · Managing and updating of the Master Database · Managing and updating of the Access Log · Managing and updating of key log · Managing and updating of the Compliance diary · Managing and updating of Health and Safety escalations · Managing budget tendering as and when required Telephones · Answering incoming calls and liaising with service helpdesk · Taking and distributing messages to the correct members of the team General Office Admin · Printing, copying, binding, franking etc. · Ordering stationary i.e., paper, envelopes Training Training will be given where necessary, to include but not limited to: · PROPMAN – Both general training and on CRM package · Mail Chimp (email mail out software) · Phone System – Wessex · IT – Wessex Job Types: Full-time, Permanent Pay: £26,000.00-£28,000.00 per year Schedule: Monday to Friday Work Location: In person
About Snowik Limited Snowik is a property maintenance company providing reactive property maintenance and building services to the domestic and commercial sectors in the London and greater London area. We take on planned refurbishment projects within the M25 area. Job Description: The role of the Building Surveyor is responsible for contributing to the delivery of all building surveying services on residential properties and developments. We are looking to recruit a building surveyor to join our expanding team. The role includes the delivery of major remedial work projects along with regular maintenance projects and professional building surveying services within central London, Greater London and the M25. Our clients are primarily Residential Property Managers specialising in the management of all types of purpose-built residential developments across London. These are high-net worth prime properties where service and excellence are priorities. Key responsibilities and tasks include: Project management of major projects including remediation works. Undertaking the role of PM or CA on maintenance and refurbishment projects. Preparation of Long-Term Maintenance Plans for sinking fund provisions. Preparation of building insurance reinstatement cost assessments. Condition surveys and defect diagnosis. Attending client meetings when necessary. Provide technical advice to clients. Ensure client reports are prepared to the correct specifications and issued to clients by agreed timescales. To build and maintain strong relationships with all internal departments. Liaison with other associated professionals. Qualifications and Skills: Candidates for this position should have the following skills and qualifications: BSc in Building Surveying or equivalent. A background residential property refurbishment and condition surveys/PPM surveys. Specification, tender preparation and contract administration on repair and maintenance projects. Experience of preparing planned maintenance schedules and carrying out building defect diagnosis. Preparation of insurance reinstatement cost assessments. Understanding of health and safety and implications of the CDM Regulations. Awareness of the latest developments and a good understanding of best practice in Surveying. A full clean driving license and be willing to travel within London The ability to work autonomously and maintain performance with minimal supervision is essential. High levels of literacy and written communication skills. Very good attention to detail. Excellent verbal and written communication skills. Application Process: All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required. Please apply with your CV. Only shortlisted candidates will be contacted. If you do not hear from us within a week unfortunately your application has been unsuccessful on this occasion. Additional background information: This is a Full-time Permanent position Holidays – 28 days Working hours: Mon- Fri - 8am – 5pm
Job description Core Role: The CSR has overall responsibility for delivering first class customer service to their Centre’s customers and visitors and ensuring their business needs are met. The role will be extremely varied, and you will be expected to handle multiple tasks. Key Responsibilities and Deliverables: Customer Service Handle day-to-day ‘front of house’ customers and their customers’ liaisons Perform reception duties in an efficient, professional and courteous manner Answer the switchboard and maintain a rapid response rate according to the agreed standards. Log information on the calls received, where required and maintain detailed and accurate records. File date and perform other routine clerical tasks as assigned and for other departments as needed. Operate a variety of standard office machines, including a personal computer and a variety of computer software, phone and photocopier machine. Communicate and respond verbally to clients, suppliers and other members of staff clearly and effectively. Establish and maintain working relationships with co-workers, managers and the general public. Prepare meeting rooms and service of refreshments. Act as a team member and support your co-workers (CSR&BCM) to meet the expectations of clients. Handle all customer/ visitor enquiries in a courteous and friendly manner. Keep the reception and common areas clean and tidy at all times. Use reasonable discretion with customers with input from BCM Administration, Building Protocol and Activities Understand and make sure that customers follow the safety procedures at all times. General housekeeping checks to all floors, tea points and toilets. Order and maintain the correct amount of office supplies. Ensure that Health & Safety elements are managed as directed by the BCM Handle all general filing, word processing, delivery notes and purchase orders. Actively participate in Centre audits. Ensure all conference and meeting rooms are up to the Regal Court standard. Sales and Marketing Participate in Centre tours and become fully aware of Regal Court’s products and services. Be willing to get involved with selling Regal Court’s products and learn about VO’s General Responsivities Adhere to all company’s policies and procedures Read and comply with the instructions and directions as communicated via signs, notice boards and memos Conduct yourself, always, in a professional and responsible manner, promoting a good and proper image of Regal Court. Essential Skills, Experience & Qualifications: Positive customer relationship skills. Interest in learning about commercial business environments and general finance. Demonstrate ability to use knowledge of customer service is a must. Ability to demonstrate systems monitoring and compliance is necessary. Confident communication and presentation skills Curious and people oriented with the ability to engage customers and ask questions with ease. Positive and happy attitude. Computer literate and will learn and show others how to use IT/Telecoms Competencies & Personal Attributes: Outgoing, enthusiastic, honest and confident individual who possess the following attributes: Ability to operate sensitively in multicultural environments and build effective working relations. Self-motivated Strong (written & verbal) communications and diplomatic skills. Ability to maintain control and perform during stressful situations. Is confident and at ease when handling customer/ visitor enquires. Positive and proactive energy. Attention to detail and extremely well organised. Professional telephone manner. PC literate and knowledge of Microsoft package. Excellent team player. Confident to interact with a range of clients up to Board level. The ability to multitask. Customer services Representative should be competent in: Sales Support Renewals Move in & Move out Meeting Rooms Virtual Office Operate GoCardless SagePay Opening & Closing Procedures Health & Safety What we will offer you? Competitive annum salary with progression to progress Monday to Friday, 8:30-5:30 Pension Scheme 20 days holiday plus all public bank holidays. Training and development opportunities. Job Type: Full-time Pay: £23,000.00-£26,000.00 per year Additional pay: Bonus scheme Quarterly bonus Benefits: Company pension Free parking Life insurance On-site parking Sick pay Schedule: 8 hour shift Monday to Friday No weekends Work Location: In person
The Office Manager will play a vital role in ensuring the efficient operation of the office and the productivity of office staff. This position involves overseeing daily office activities, managing administrative assistants, and supervising employees performing office-related tasks. Key responsibilities include: Assigning tasks and ensuring workflow efficiency while maintaining high-quality service standards. Managing office supplies, maintaining inventory, and overseeing financial records. Enforcing office safety, health, and security policies to create a safe and compliant work environment. Resolving employee and client issues promptly and professionally. Supporting smooth daily operations and fostering a collaborative and organized workplace. This role requires a proactive, detail-oriented individual with excellent organisational, communication, and leadership skills. The ideal candidate will have the ability to motivate staff, streamline processes, and maintain a positive, productive office environment.
Job Title: Outbound Customer Services Advisor Location: South Marston, Swindon Contract: Initially temporary with permanent potential Salary: Up to £12.50 per hour Hours: Monday to Friday 37.5 hours per week – Requirement to work weekends on rota basis Background We are OutsideClinic - the UK's leading specialist provider of eye and hearing health care at home. Our mission is to improve the health, wellbeing and happiness of older people. We do this by providing extra ordinary care through life enhancing life changing clinical domiciliary services. We believe that clinically excellent eye and hearing health care should be accessible and affordable for all, especially for those who can't get to the high street unaided. We are seeking an energetic, passionate, and highly motivated Customer Service Advisor who is committed to helping people with their hearing needs. This individual will make outbound calls to both new and existing customers, maximising booking opportunities, while occasionally handling inbound calls. The ideal candidate will exhibit excellent communication skills, a customer-focused mindset, and a genuine desire to assist others. Success in this role requires enthusiasm, compassion, and the ability to thrive in a fast-paced environment. This position combines proactive outreach to potential customers with exceptional service and support for inbound enquiries. Principle Accountabilities Outbound Sales: - Engage with new leads to initiate conversations, focusing on scheduling private hearing tests with our Hearing Aid Dispensers, while identifying upselling opportunities where appropriate. - Prior experience in outbound calling is highly desirable, as this constitutes approximately 70% of the role. - Identify customer needs and propose suitable solutions. - Consistently achieve and exceed assigned targets and KPIs. - Maintain accurate and detailed records of calls and sales activities in the CRM system. - · Proactively follow up on leads generated through marketing campaigns. Inbound Customer Support: - Handle incoming calls from customers with a proactive approach to understanding their requirements. - Resolve customer concerns promptly and effectively, maintaining high levels of satisfaction and encouraging positive Trustpilot reviews. - Provide professional and courteous service to both new and existing customers via telephone and email. - Identify opportunities for lead generation during customer interactions. - Perform occasional administrative tasks as required. About you You will have: - Proven experience in a sales role, ideally with both inbound and outbound responsibilities. - Excellent verbal communication and active listening skills. - Strong negotiation and persuasion abilities. - Proficiency in basic IT systems, including customer databases, email, and Microsoft Office applications. - Familiarity with CRM tools and sales software (e.g., Salesforce, HubSpot, or similar). - A proven ability to thrive in a target-driven environment. - High levels of organisation and attention to detail. - Resilience and the ability to handle rejection in a professional manner. - Experience within a healthcare setting is desirable. In addition to the principal accountabilities listed above, you may be required to undertake other duties from time to time, ensuring compliance with company policies, procedures, NHS guidelines, and current legislation at all times.
Head Damp Proofing Contractor Our client is a leading damp proofing and waterproofing company dedicated to delivering exceptional service and results. With a strong reputation across the South East, they are expanding and seeking a highly experienced Head Damp Proofing Contractor to join their team. Role Overview: As the Head Damp Proofing Contractor, you will take on a dual role, combining hands-on damp proofing and waterproofing work with team management responsibilities. You will ensure the highest quality of service and lead a skilled team to deliver exceptional results on every project. Key Responsibilities: Hands-On Work: Perform damp proofing, timber treatment, and waterproofing tasks as required. Ensure all work is completed to the highest standards and in compliance with health and safety regulations. Team Management: Supervise and manage a team of contractors, ensuring they meet performance and project deadlines. Provide training, guidance, and support to team members to improve skills and productivity. Conduct regular team meetings and report on progress to senior management. Project Oversight: Oversee and manage multiple projects simultaneously, ensuring timely completion within budget. Liaise with clients, surveyors, and other stakeholders to ensure smooth project execution. Conduct quality checks and inspections to maintain high standards of workmanship. Administrative Duties: Plan and allocate resources effectively to meet project demands. Keep accurate records of work completed, team performance, and client feedback. Collaborate with the admin team for scheduling, job planning, and client communications. Requirements: Extensive experience in damp proofing, timber treatment, and waterproofing. Proven track record in managing and leading teams in a construction or damp proofing environment. Strong technical knowledge and ability to work on-site as required. Excellent leadership, communication, and problem-solving skills. Full UK driving license. Preferred Qualifications: Relevant certifications in damp proofing, waterproofing, or timber treatment. Health and safety training or qualifications What They Offer: Competitive salary package, reflective of experience. Opportunity to work with a growing company and lead a dedicated team. Professional development and training opportunities. A supportive and collaborative work environment.
Job Overview The experienced Administrative Officer is responsible for supporting the administrative, financial and organisational processes within the school. General Administration · Update manual and computerised record/management information systems (MIS), including student and staff HR & absence records, class lists and internal phone listings · Update and maintain the school calendar/diary · Manage the school diary for prospective parent/carer tours · Update and maintain the school website, ensuring statutory compliance · Manage and organise completed forms from parents · Organise and distribute incoming and outgoing post · Provide administrative support to SLT and staff as needed · Organise individual and whole school training for all staff · Maintain training records for school staff, including medical, on the school’s MIS · Order, monitor and manage stock, ensuring best value following the school’s purchasing processes · Process orders for resources on behalf of school staff in line with the school’s purchasing procedures · Carry out filing, printing, and photocopying · Maintain the operation of the printer and photocopier to ensure it’s ready to use at all times, resolving any issues as necessary · Assist with organising parents’ evenings and other meetings and events, including the organisation of rooms and equipment, and providing refreshments as required · Assist with organising school based medical and other health related appointments, including the organisation of rooms · Assist in the organisation of school trips in cooperation with other staff, including ensuring that staff and external providers (e.g. coach companies) have completed all associated risk assessments · Keep records in accordance with the school’s record retention schedule and data protection law, ensuring information security and confidentiality at all times · Work with the external contractor to manage, administer, and reconcile the school dinner provision · Provide daily school dinner numbers to catering provider in line with the applicable service level agreement, review and agree menus each term, administer free school meals, send invoices, and reconcile payments within the school’s MIS · Provide administrative support to the EHCP process by preparing paperwork for and arranging EHCP Annual Review meetings, collating, updating, and maintaining student records, editing/updating changes to EHCPs following the Annual Review, whilst ensuring that the school’s legal obligations are met in relation to timescales · Provide support with the Local Authority consultation process, including pre-admissions consultations; and collating and processing requests on behalf of the Headteacher · Dealing with leavers’ administration · Take responsibility for the preparation of the School Pupil Census · Completion of returns for the relevant local authority and DfE as required by the Headteacher · Maintain the school’s Single Central Record (SCR) in line with statutory guidance · Document archiving · Liaise with IT in respect of equipment and systems logins · Keeping induction folders up to date · Keeping GIAS up to date · Communication with parents/carers, including working with Home School Liaison Officer to cascade information about activities to parents via Arbor · Working with the DPO to ensure compliance with GDPR, recording any breach and reporting the same immediately to the Headteacher · Reporting Subject Access Requests and Freedom of Information Requests immediately to the Headteacher Attendance Administration · Monitor and maintain an accurate record of pupil attendance, producing reports as necessary · Monitor the late arrival of pupils and contact parents/carers to identify reasons for non-attendance, ensuring all safeguarding procedures are followed · Transfer staff absence information into the school’s MIS daily Reception · Act as the first point of contact for parents and visitors arriving at the school · Reception duties, including answering the telephone and managing the school’s email Inbox, ensuring the school meets its expected response times and emails are forwarded to the relevant member of staff as necessary · Deal with telephone and face-to-face enquiries efficiently and in a professional and supportive manner · Seeking support from other colleagues where necessary to respond to complex enquiries · Respond to messages promptly and accurately, passing on information to relevant staff members as necessary · Assist staff and pupils with the information and support they need Security · Control access to the school in line with the school’s safeguarding procedures, including signing-in visitors, checking identification as necessary, issuing passes, and notifying them of safeguarding and safety procedures · Be alert to unknown individuals on the school premises and report any concerns in line with the school’s procedures Written Communication · Write and send email responses that are professional and uphold the school’s vision and values · Update and distribute online and offline communications (e.g., letters, newsletters, social media posts etc.) to parents, staff, and other stakeholders · Assist with marketing and promoting the school Finance · Collect, record and issue receipts for payments from parents · Carry out financial administration in line with the school’s procedures · Payroll administration, including processing starters and leavers, time sheets for agency staff and other HR related claims HR · Support recruitment processes up to conditional offer stage, including processing applications, arranging interviews and carrying out online searches, in line with the school’s Safer Recruitment Policy · Signing off on timesheets for agency staff · Responsibility for collating and maintaining volunteer paperwork Safeguarding · The school Administration Officer will be required to safeguard and promote the welfare of children and young people and follow school policies and the staff code of conduct · Providing administrative support to the DSL · Maintain the school’s Single Central Record (SCR) in line with statutory guidance Other Areas of Responsibility · Read and follow relevant school policies · Undertaking training required to develop in the role · Ensure all duties and responsibilities are undertaken in line with the school’s Health and Safety Policy · Support with fire/evacuation checks and procedures in line with school policies This job description sets out the main duties of the post at the date it was drawn up but is not intended to be an exhaustive or definitive list. Duties may vary from time to time without changing the general character of the post or the level of responsibility entailed. Such variations are a common occurrence and cannot themselves justify a reconsideration of the grading of the post. You may be required to carry out other duties commensurate with your role. Woodeaton Manor School is committed to safeguarding and to promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Our recruitment and selection practices reflect this commitment and the offer made to the successful candidate will be subject to and conditional upon an enhanced Disclosure and Barring Service check and other relevant employment checks outlined in Keeping Children Safe in Education 2024, including a minimum of two references, one of which should be from the applicant’s most recent employer. As part of our recruitment process, we will require you to fill in an overseas check and self-declaration prior to interview.
We are seeking a dedicated Shop Manager to join our team at. This role offers the opportunity to thrive in a fast-paced retail environment where no two days are the same. As the Shop Manager, you will oversee the daily operations of your store, ensuring both efficiency and profitability. With the customer at the heart of everything we do, you will constantly seek ways to improve service through on-the-job coaching and feedback. Your guidance will ensure that your store remains a safe and welcoming place to work and shop. Key Responsibilities - Team Leadership : Lead and manage a team of colleagues, dedicating regular quality time with them during shifts. - Colleague Engagement : Build personal relationships with colleagues, understanding their feelings about working in the store through regular conversations. Foster a culture where colleague experience is central to our operations. - Self-Serve Culture : Promote and role model a self-serve culture, using available tools to resolve queries and encouraging your team to do the same. - Operational Excellence : Ensure that all colleagues receive appropriate training, a warm welcome to and have the necessary tools to perform their jobs. Ensure compliance with pay and employment standards, and prioritize the safety, health, and wellbeing of your team. - Performance Management : Regularly assess the shape and capability of your team to ensure future readiness through inspiring performance and supporting the creation of a high-performing team. - People Leadership : Oversee people leadership tasks such as absence management and problem-solving. - Recognition and Celebration : Regularly recognize and celebrate the contributions and performance of your team. - Talent Development : Understand the resource needs of your store, identify and develop talent internally, and recruit the best people in the industry. Ensure a diverse and inclusive talent pipeline reflective of the community you serve. - Service Operation : Oversee the operation of all services in your store, including Post Office Local, EvRi, and vending. - Business Implementation : Implement business changes and new ways of working in your store. - Resource Management : Resource your store within the labour budget to ensure it remains open for trading and compliant with recruitment principles. - Customer Experience : Ensure customers have a great shopping experience, and foster trusted partnerships that benefit the local community. - Daily Coaching : Coach your team daily to deliver excellent retail standards and a great shopping trip. - Competitor Analysis : Regularly review local competitor activity to identify opportunities and threats, and take appropriate action. - Health and Safety : Lead a robust health and safety culture, review preventable incidents and accidents, and ensure audit performance is maintained. - Task Support : Assist your team with tasks such as serving customers, stock replenishment, and completing safe and legal routines. - Alcohol Sales : As the DPS/Premises holder, ensure responsible alcohol sales from your store. Job Types - Full-time, Permanent Education - Minimum NVQ level 3 or 4 in Business Administration Experience - Retail sales: 1 year (preferred) - Supervising experience: 1 year (preferred) - Customer service: 1 year (preferred) - Retail management: 1 year (preferred) - Management: 1 year (preferred) Licence/Certification - Driving Licence (preferred) - Sponsorship available If you are ready to lead a dynamic team and ensure a top-notch shopping experience for our customers, we encourage you to apply for this exciting opportunity!
Job description ***This is not just a job, you will make a difference to the people you support! *** People in Action are a Charity Organisation, supporting vulnerable adults to live independent lives, within their own homes and own community. Founded in the 1980’s by our Trustee Jeff, we are still continuing to grow, with services expanding. Working across Warwickshire, we deliver Person Centred Care to all of our Customers. Working as the Support Worker you will support clients in all aspects of day-to-day life, from personal care to shopping, managing bills, attending medical appointments, accessing the local community, and many more. No two shifts are ever the same, and you will learn something new every day! You will have fun with our customers, become a reliable and trusted Support Worker, kind and caring, and be involved in their development and daily life. *** Paid training for all new starters *** We offer continuous fully funded development for our teams, providing them with the opportunity to work towards vocational qualifications within the care sector, if they so wish to do so. Responsibilities: -Provide support and assistance to individuals with physical, intellectual, or developmental disabilities -Assist with daily living activities, including personal care, meal preparation, and medication administration -Promote independence and encourage individuals to participate in community activities. --Maintain a safe and clean environment for individuals in accordance with health and safety regulations -Document and report any changes or concerns regarding the well-being of individuals -Collaborate with a team of healthcare professionals to ensure the highest quality of care. -Strong communication and interpersonal skills -Ability to work independently and as part of a team -Compassionate and patient demeanor -Ability to handle challenging situations with empathy and professionalism Your own transport is essential for this role. Successful candidates must hold a valid UK drivers license and have access to a vehicle. We offer an in depth, face to face, new starter training program for all new applicants, along with continuous learning for all existing staff members. Training is essential for you to commence employment with us. You will be required to be flexible to attend the 10 days paid training. Some of this training will be based at our Head Office in Nuneaton, Warwickshire Job Types: Full-time, Part-time, Permanent Pay: £11.44-£11.94 per hour Expected hours: 16 – 40 per week
Assistant / Graduate Project Manager An existing opportunity to work with a growing Design and Build contractor in London. We collaborate closely with contractors, architects, project managers, and engineers to deliver various projects, from private residential to more significant corporate developments. We ensure each project meets high standards within budget and timeframe while staying updated with industry advancements. Person Specification and Responsibilities: Assist in planning, tracking, and delivering projects on time and budget. Manage day-to-day construction activities on designated projects. Maximize profitability and client satisfaction while maintaining schedules, health and safety standards, security, and quality control. Maintain health and safety procedures, including PPE use, risk assessments. Manage site facilities and rules, coordinate sub-contractors. Complete site-based documentation and site diary accurately and timely. Communicate updates to stakeholders and ensure seamless execution. Manage project documentation and provide progress reports. Attend meetings and prepare the health and safety file. Conducted work inspections and handled other management requests. A commitment to delivering a best value service to customers. Qualifications: Have experience as a Junior Project Manager or Project Administrator wanting to step up into a Project Manager’s role. Your experience could be from a Junior Project Manager / procurement or project administration capacity. A background in project management, construction, or a related field would be advantageous. Knowledge of building and health and safety legislation The ability to work under pressure and meet tight deadlines. Attention to detail, strong communication, and organizational skills. Someone who enjoys a good bit of problem solving Hyper organised; capable of working on lots of projects simultaneously and prioritising them Calm under pressure and able to make super quick able to pick things up quickly and hit the ground running What We Offer: Exposure to diverse industries and innovative projects. Guidance from seasoned project management professionals. Competitive salary with opportunities for growth.
Company: Reliance Professional Services Ltd Location: London Job Type: Full-Time Salary: £39000 to £40000 About Us: Reliance Professional Services Ltd is a leading provider of Administrative and Support Service Activities. We are committed to delivering exceptional service and innovative solutions to our clients. We are currently seeking a skilled and experienced Marketing Manager to join our dynamic team. Job Description: As a Marketing Manager at Reliance Professional Services Ltd, you will be responsible for developing and implementing effective marketing strategies to promote our services and enhance our brand presence. You will lead a team of marketing professionals and work closely with other departments to achieve business objectives. Key Responsibilities: • Develop and execute comprehensive marketing plans and strategies. • Conduct market research to identify trends and opportunities. • Oversee the creation and implementation of marketing campaigns. • Manage the marketing budget and allocate resources effectively. • Analyze and report on the performance of marketing initiatives. • Collaborate with the sales team to drive lead generation and conversion. • Maintain and enhance the company’s online presence through digital marketing. • Organize and participate in promotional events and trade shows. • Ensure brand consistency across all marketing materials and channels. Qualifications: • Bachelor’s degree in Marketing, Business Administration, or a related field. • Minimum of 3-5 years of experience in marketing management. • Proven track record of successful marketing campaigns and strategies. • Strong analytical skills and attention to detail. • Excellent communication and interpersonal skills. • Proficiency in digital marketing tools and platforms. • Ability to work independently and as part of a team. • Creative thinking and problem-solving abilities. Benefits: • Competitive salary and performance-based bonuses. • Health and wellness benefits. • Opportunities for professional development and career growth. • Collaborative and supportive work environment.
Location: High Holborn, London (Outside Chancery Lane Station) Company: Brew Garden Job Type: Full-Time, Permanent Salary: Competitive, based on experience Working Hours: Varied shifts, including weekends and evenings About Us: Brew Garden is a vibrant and versatile venue located in the heart of High Holborn, just outside Chancery Lane Station. By day, we serve as a specialty café offering expertly crafted coffee and a welcoming atmosphere. In the evening, we transform into a sophisticated wine bar, providing a curated selection of wines and small plates. Our mission is to deliver exceptional experiences to our guests, whether they're stopping by for a morning coffee or an evening glass of wine. Job Description: We are seeking an experienced and passionate Café & Wine Bar Supervisor to join our dynamic team. The ideal candidate will have a strong background in both coffee and wine service, with the ability to lead a team and maintain high standards of customer service throughout the day and into the evening. Key Responsibilities: Daytime Café Operations: Oversee daily café operations, ensuring the consistent delivery of high-quality coffee and food offerings. Prepare and serve specialty coffee drinks with expertise, including espresso-based beverages, pour-overs, and more. Train and mentor baristas, ensuring consistency in coffee preparation and service. Manage inventory and ordering for coffee and café-related supplies. Evening Wine Bar Operations: Lead the transition from café to wine bar, ensuring a smooth shift in atmosphere and service style. Provide expert guidance on our wine selection, offering recommendations and ensuring a memorable experience for guests. Supervise evening staff, including bartenders and servers, to maintain excellent service standards. Assist in curating and updating the wine list in collaboration with the management team. Team Leadership: Lead by example, offering hands-on support across all areas of the business. Conduct regular team meetings, providing feedback and fostering a positive work environment. Handle customer inquiries, complaints, and feedback with professionalism and a focus on resolution. Administrative Duties: Assist in scheduling staff and managing timekeeping. Monitor and report on daily sales, working with the management team to achieve financial targets. Ensure compliance with health and safety regulations, including food hygiene standards. Qualifications: Proven experience as a supervisor or senior barista in a café environment, with knowledge of specialty coffee. Strong wine knowledge, with previous experience in a wine bar or similar setting preferred. Exceptional customer service skills, with a passion for hospitality. Ability to work efficiently in a fast-paced environment and manage multiple tasks. Strong leadership skills with the ability to motivate and develop a team. Flexible availability, including evenings and weekends. Benefits: Competitive salary and tips. Opportunities for professional development and training in both coffee and wine. Staff discounts on food, coffee, and wine. A supportive and vibrant work environment in the heart of High Holborn, London. How to Apply: Interested candidates should submit their CV and a cover letter detailing their relevant experience and why they would be a great fit for Brew Garden.