Head of customer service jobs in United Kingdom

Salary £30,011 plus tronc Holiday -- 28 days holiday, enhanced after 5 years of service. But there's more... • Free meals on duty., • Uniform offered and dry cleaned., • Food and beverage discounts., • Christmas gifts and employee parties., • Introduce a friend scheme., • Cycle 2 work scheme., • UK attraction discounts @ Merlin Entertainments., • Taste card., • Life assurance scheme., • Wage stream., • Employee assistance programme., • Arora star employee recognition., • Long service recognition award. About us... Nestled on Greenwich Peninsula, attached to the O2, Intercontinental London O2 embraces a captivating backdrop of the River Thames and Canary Wharf. Our five-star hotel includes 453 bedrooms, a diverse dining selection, spa facilities, state of the art conference and meeting rooms including the UK largest pillar-free ballroom. A bit about what you will do... Head Therapists in our team lead by example and embrace every opportunity to create special moments in our luxurious spa, providing a personal experience that enhances the overall wellbeing and relaxation of our guests. • Offer high quality professional treatments in a serene and relaxing environment., • Effectively pass on product and service knowledge to all therapists., • Ensure exceptional customer service, always considering the wellness needs and concerns of our guests., • Develop, train and coach therapists to maintain our exceptionally high standards., • Assist Spa Manager with monitoring stock levels, ordering products, conducting trade tests and interviewing potential therapists., • Pay attention to budgets and targets to ensure spa's profitability., • Promote spa products and services with complete knowledge and understanding., • Cover reception shifts when required. More about you... • Providing a high-quality service comes naturally to you., • Excellent supervisorial, communication and interpersonal skills., • A smart and professional appearance., • You value being part of a team and supporting your colleagues., • Most of all, you will have an approachable, positive, and proactive manner., • Experience in a similar role within a 5-star hotel is a significant advantage., • A recognized beauty qualification, level 3 Beauty or equivalent.

We are a specialty and artisan café committed to exceptional coffee, consistency, and genuine hospitality. Every drink we serve reflects care, precision, and craft — from well-executed espresso to beautifully balanced milk drinks and hand-brewed coffee. We are building a team of professionals who take pride in quality, understand the details behind every cup, and want to be part of a café culture centred on standards, learning, and community. The Role We are looking for an experienced full-time Specialty Barista who brings strong technical coffee knowledge, excellent workflow, and a high standard of customer service. This role is for someone who is confident behind the machine, understands espresso recipes and extraction theory, and can consistently produce high-quality coffee in a fast-paced service environment. This is not a basic barista position. We are looking for someone who already has solid specialty coffee experience and can confidently dial in espresso, maintain equipment properly, and deliver consistency throughout service. Responsibilities • Prepare and serve consistently high-quality espresso-based drinks, milk drinks, pour-overs, and other specialty beverages, • Dial in espresso daily and throughout service, adjusting grind, dose, yield, and shot time as needed to maintain flavour and consistency, • Demonstrate a clear understanding of coffee ratios, extraction times, and how to correct under-extracted or over-extracted shots, • Texture milk to a high standard and produce clean, consistent latte art, • Work confidently on a La Marzocco espresso machine, • Operate, clean, calibrate, and maintain a Mahlkönig grinder to ensure optimal performance, • Carry out routine cleaning and maintenance of all coffee equipment, including grinders, group heads, steam wands, baskets, showers, and backflushing procedures, • Monitor espresso quality through regular taste checks and ensure drinks meet expected flavour profile and presentation standards, • Maintain excellent workflow during busy periods without compromising quality, • Keep the bar, equipment, and front-of-house area clean, organised, and fully stocked at all times, • Monitor stock levels, report shortages promptly, and support ordering and inventory control, • Follow all food safety, hygiene, and cleanliness standards consistently, • Deliver warm, professional, and knowledgeable customer service, • Minimum 1–2 years’ experience in a specialty coffee environment, • Strong practical knowledge of:, • espresso recipes and brew ratios, • shot timing and extraction control, • grind adjustment and dial-in, • milk texturing and latte art, • coffee flavour balance and consistency, • Experience working with La Marzocco coffee machines, • Experience using and maintaining Mahlkönig grinders, • Ability to explain how and why to adjust a shot when extraction is running too fast or too slow, • Strong understanding of daily cleaning routines, preventative maintenance, and correct equipment care, • Experience with stock control and café inventory management, • Excellent attention to detail and pride in presentation, taste, and cleanliness, • Calm, organised, and efficient under pressure, • Reliable, punctual, and a strong team player, • Good communication skills and a professional attitude, • Food Hygiene / Food Safety certification preferred; this will be highly valued, • Qualifications, • Previous barista experience is advantageous but not essential; training will be provided for suitable candidates., • Knowledge of food safety standards and procedures is desirable., • Experience in serving customers in a fast-paced environment is preferred., • Basic food preparation skills are beneficial., • Good time management skills to handle multiple orders efficiently during busy periods., • Ability to perform basic maths accurately for cash handling purposes., • Strong interpersonal skills with a friendly attitude towards customers and colleagues., • Competitive pay based on experience, • Flexible scheduling, • Ongoing training and opportunities for growth, • Supportive and quality-driven team environment, • Access to premium specialty coffee, • your CV, • a short cover letter outlining your specialty coffee experience, • the espresso recipe or brew ratio you are most comfortable working with, • how you would adjust a shot running too quickly

Scott's Richmond, nestled in the picturesque Richmond-Upon-Thames, is an exquisite dining destination celebrated for its exceptional cuisine, warm ambiance, and commitment to providing an outstanding dining experience. As a beacon of culinary excellence, Scott's Richmond offers a menu featuring the finest dishes, set within an inviting atmosphere. Scott’s Richmond captures the splendour of the original concept in Mayfair and brings it to the stunning banks of the Thames in Richmond, just outside central London. We are currently seeking a dedicated and service-oriented individual to join our team as a Waiter. As a Waiter at our restaurant, you will be an integral part of delivering an outstanding dining experience. If you have a passion for hospitality, possess fine dining expertise, and are committed to providing exceptional service, we invite you to bring your skills to the renowned setting we call home. Key Responsibilities: • Greet guests in a professional and friendly manner., • Take and relay accurate food and beverage orders to the kitchen and bar., • Provide detailed information about menu items, specials, and wine selections., • Collaborate with kitchen and bar staff to maintain a smooth workflow., • Handle guest inquiries, concerns, and special requests with tact and professionalism., • Uphold the highest standards of cleanliness and hygiene in the dining area. Requirements: • Proven experience as a Waiter/Waitress in a high-end restaurant or similar establishment., • Exceptional customer service and communication skills., • Knowledge of fine dining etiquette and service standards., • Ability to multitask in a fast-paced environment., • Attention to detail and a passion for delivering an outstanding guest experience. Benefits: -30% Dining discount across our Caprice restaurants (excluding Scott’s Mayfair), The Ivy Collection & Bill’s -Access to early pay, savings tools & financial coaching via Stream -Enhanced maternity & paternity leave -Cycle to work scheme and refer-a-friend bonuses up to £1,000 -English language classes, length of service awards & employee recognition bonuses -Private medical and life insurance for senior leaders, life insurance for head office employees -Employee Assistance Programme -Plus, a structured pension scheme with employer contributions Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.

Raasa, an established Indian restaurant in Orpington, is seeking an experienced and dynamic Restaurant Manager to lead our team. This pivotal role involves overseeing all aspects of our daily operations to ensure an exceptional dining experience for our guests. Key responsibilities include: The ideal candidate will have proven experience in restaurant management, particularly within an Indian or similar ethnic cuisine setting. Strong leadership, communication, and organizational skills are essential, along with a passion for hospitality and customer service.

We are seeking a motivated and experienced Sales Representative to join our team. The ideal candidate will have a strong understanding of landscaping, the sales process, excel at generating leads, building relationships, and closing deals. They will play a pivotal role in driving revenue growth by promoting our landscaping services to potential clients across London and the Home Counties. Key Responsibilities • Lead Generation: Identify and pursue new business opportunities through various channels, including networking, referrals, and cold calling., • Client Engagement: Meet with potential clients to understand their vision and requirements for their outdoor spaces., • Product Knowledge: Maintain a deep understanding of our services to effectively communicate the benefits to clients., • Proposal Development: Prepare and present tailored proposals and estimates that align with clients’ needs and budgets., • Relationship Management: Build and maintain strong, long-lasting relationships with clients to encourage repeat business and referrals., • Sales Targets: Meet and exceed monthly and quarterly sales targets as set by the management team., • Market Analysis: Stay informed about industry trends, competitor activities, and market conditions to identify new opportunities. Requirements • Experience: Proven track record in sales, preferably in the landscaping, construction, or home improvement industries., • Communication Skills: Excellent verbal and written communication skills with the ability to present ideas clearly and persuasively., • Customer Service: Strong commitment to delivering exceptional customer service and ensuring client satisfaction., • Self-Motivation: Ability to work independently, manage time effectively, and prioritise tasks., • Adaptability: Willingness to adapt to changing market conditions and client needs., • Knowledge: Familiarity with landscape design principles and materials is a plus., • Driving License: Valid UK driving license and willingness to travel within London and the Home Counties. What We Offer • Competitive Salary: Base salary with an attractive commission structure. Starting salary of £28k with 3% commission paid on completion of all jobs won. With an OTE of £70,000., • Professional Development: Opportunities for continuous learning and career advancement., • Supportive Environment: A friendly, family-oriented company culture that values teamwork and collaboration., • Quality Focus: Access to top-quality materials and a network of reputable nurseries across the country.

Are you a "people person" stuck in a dead-end job? Lead the future of the workplace. We are currently recruiting ambitious individuals for our 2026 University Intake for BA (Hons) Human Resource Management. If you have experience dealing with people—whether in retail, customer service, or care—and want to move into a high-level management role, this is your opportunity. Live Vacancies Hear about real-life job opportunities from an array of vacancies across the country through our employment advisers. Earn While You Learn With study commitments of just two days a week, you can continue working while enhancing your qualifications, ensuring you don’t miss out on income as you build your future. Financial Incentive Receive up to £14,000 in financial support alongside employment opportunities, making it easier for you to focus on building your career. Real-World Experience Gain practical experience through potential paid work placements, giving you a head start in your chosen field with hands-on industry training. Why Choose Human Resource Management? HR is the backbone of every major company. This degree doesn’t just give you a certificate; it gives you the power to manage recruitment, employee wellbeing, and corporate strategy. Career Outcomes: HR Manager (£35k - £55k+) Recruitment Consultant Employee Relations Specialist Training & Development Manager Who Can Apply? Mature Students: Aged 21 or over (No A-Levels? No problem—we value your work experience). Residency: Must have lived in the UK/EU for the last 3 years with a valid settled status/passport. Communication: Strong English speaking and writing skills. Ambition: A desire to move into a professional corporate environment. How to Apply: Stop dreaming about a better career and start building one. Click APPLY now and one of our specialists will guide you through the UCAS and Student Finance application process from start to finish. Job Type: Part-time Application question(s): Are you 19 years old or above? Are you currently studying at University? Education: GCSE or equivalent (preferred) Work authorisation: United Kingdom (required) Work Location: In person

Scott's Mayfair is an iconic restaurant nestled in the heart of London's prestigious Mayfair district. Renowned for its timeless elegance, exceptional service, and culinary excellence, Scott's has been a staple in the London dining scene for over a century, playing host to London’s elite. We take pride in offering a sophisticated dining experience that combines classic charm with modern innovation. We are currently seeking a meticulous and customer-focused Cloakroom Attendant to join our dynamic team. As a Cloakroom Attendant, you will play a vital role in ensuring the comfort and convenience of our guests by providing a secure and efficient cloakroom service. If you have a passion for hospitality, excellent organizational skills, and are committed to delivering top-notch service, we invite you to be an integral part of the experience in our restaurant. Key Responsibilities: • Greet and assist guests with the check-in and retrieval of personal belongings., • Maintain a secure and organized cloakroom area., • Provide courteous and efficient service to guests, addressing inquiries and special requests., • Collaborate with other staff members to ensure a seamless guest experience., • Keep the cloakroom area clean and well-maintained., • Uphold the highest standards of service and guest satisfaction. Requirements: • Previous experience as a cloakroom attendant or in a customer service role is advantageous but not required., • Excellent communication and interpersonal skills., • Strong organizational skills and attention to detail., • Ability to multitask in a fast-paced environment., • Positive and friendly demeanour. Benefits: -30% Dining discount across our Caprice restaurants (excluding Scott’s Mayfair), The Ivy Collection & Bill’s -Access to early pay, savings tools & financial coaching via Stream -Enhanced maternity & paternity leave -Cycle to work scheme and refer-a-friend bonuses up to £1,000 -English language classes, length of service awards & employee recognition bonuses -Private medical and life insurance for senior leaders, life insurance for head office employees -Employee Assistance Programme -Plus, a structured pension scheme with employer contributions Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.

Salary -- Competitive salary Holiday -- 28 days holiday, enhanced after 5 years of service. But there's more... • Free meals on duty., • Uniform offered and dry cleaned., • Food and beverage discounts., • Christmas gifts and employee parties., • Introduce a friend scheme., • Cycle 2 work scheme., • UK attraction discounts @ Merlin Entertainments., • Taste card., • Life assurance scheme., • Wage stream., • Employee assistance programme., • Arora star employee recognition., • Long service recognition award. About us... Nestled on the Greenwich Peninsula, attached to the O2, InterContinental London - The O2 embraces a captivating backdrop of the River Thames and Canary Wharf. Our five-star hotel includes 493 bedrooms, a diverse dining selection, spa facilities, state-of-the-art conference and meeting rooms, including the UK's largest pillar-free ballroom. A bit about what you will do... As a Health, Safety Security Manager you will be responsible for Security, Health Safety and Crisis Management by taking a proactive approach to these areas for the Intercontinental London -- The O2 and The Arora tower to ensure legal, company and brand compliance, implementation of security/ Health and Safety policies, protocols, and training to make sure that the environment in the organisation is safe for our employees, guests and visitors. • Oversee the day-to-day management of the Security Department, supporting all departments at InterContinental London -- The O2., • Protect company assets against theft, fire, assault and other risks, keeping senior management informed of any incidents or threats., • Complete detailed incident reports, conduct investigations, gather evidence and maintain accurate security logs., • Lead hazard spotting, manage the Safety Management System (Diligence), and ensure all health and safety documentation is current and compliant., • Guide and approve departmental risk assessments, audits and safety inspections, following up on remedial actions., • Manage cash handling procedures, key control systems, security equipment, and lost property processes., • Respond to emergencies in line with hotel procedures, ensuring familiarity with fire safety, first aid equipment and evacuation plans., • Maintain high standards of customer service, confidentiality, legal compliance, and knowledge of hotel policies, facilities and operational procedures. More about you... • Excellent communication skills., • Remain calm whilst under pressure., • Ability to be correct, secure and courteous in handling any disciplinary or criminal cases., • You value being part of a team and supporting your colleagues., • A smart and professional appearance., • Most of all, you will have an approachable, positive, and proactive manner., • 5-star hotel experience in a similar role would be a real advantage., • SIA Licence a must. Grow with us... We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.

G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as a Manager in the Specialty Coffee Industry. As the Manager, you will be responsible for overseeing and leading the daily operations in one of our specialty coffee shops in South Kensington. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: -Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management. -Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues. -Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment. -Develop and implement operational strategies to achieve sales targets, maximize profitability, and drive business growth. -Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability. -Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment. -Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: -Previous experience in the specialty coffee industry or a similar managerial role. -Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques. -Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship. -Proven leadership abilities with a track record of effectively managing and developing a team. -Exceptional customer service skills with a friendly and approachable demeanor. -Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment. -Strong problem-solving abilities and the capacity to make sound decisions under the pressure. -Flexible availability, including weekends and holidays. -A positive attitude, a willingness to learn, and a strong commitment to teamwork. -Food handling certification and knowledge of health and safety regulations is a plus.

About the Role We are seeking an enthusiastic and experienced Bar Supervisor to lead our bar team and deliver exceptional guest service at all times. You’ll support the day-to-day running of the bar, maintain high standards, and create a friendly, welcoming atmosphere. Key Responsibilities • Assist with daily bar operations and service, • Supervise, train and motivate bar staff, • Deliver outstanding customer service, • Manage stock levels and support stock control, • Ensure cleanliness and compliance with hygiene & licensing laws, • Handle cash and till procedures, • Support the management team as required About You • Previous experience in a bar or hospitality supervisor role, • Confident, friendly and customer-focused, • Strong communication and teamwork skills, • Organised with good attention to detail Salary: £42,000 per year

The Role As Duty Manager, you will be responsible for the smooth running of the bar during your shift, ensuring high standards, happy customers, and full compliance with licensing laws. You will act as the responsible person on duty, using your Personal Licence to oversee alcohol sales and support the wider management team. ⸻ Key Responsibilities • Lead and supervise the team during service, • Ensure excellent customer service at all times, • Open and close the venue, including cash handling, • Support staff on the bar and floor during busy periods, • Handle customer complaints and resolve issues professionally, • Ensure compliance with licensing laws and Challenge 25, • Maintain a safe and clean working environment, • Monitor stock levels and minimise wastage ⸻ Requirements • Valid Personal Licence (UK) – essential, • Previous experience as a supervisor or duty manager in a bar/pub, • Strong leadership and communication skills, • Ability to stay calm under pressure in a fast-paced environment, • Good knowledge of licensing laws and responsible alcohol service, • Flexible availability, including late nights and weekends ⸻ What We Offer • Competitive pay + tips, • Staff discounts, • Training and development opportunities, • Friendly and supportive team environment, • Opportunity to progress within the business

Salary -- £29,618 plus tronc Holiday -- 28 days holiday, enhanced after 5 years of service. But there's more... • Free meals on duty., • Uniform offered and dry cleaned., • Food and beverage discounts., • Christmas gifts and employee parties., • Introduce a friend scheme., • Cycle 2 work scheme., • UK attraction discounts @ Merlin Entertainments., • Taste card., • Life assurance scheme., • Wage stream., • Employee assistance programme., • Arora star employee recognition., • Long service recognition award. About us... Nestled on the Greenwich Peninsula, attached to the O2, InterContinental London - The O2 embraces a captivating backdrop of the River Thames and Canary Wharf. Our five-star hotel includes 493 bedrooms, a diverse dining selection, spa facilities, state-of-the-art conference and meeting rooms, including the UK's largest pillar-free ballroom. A bit about what you will do... FB Supervisors on our team assist the FB Manager with the day-to-day operation of all FB outlets. They lead by example and encourage the team to embrace every opportunity to create extra special moments for our guests and provide a personal experience that will be remembered. • Manage the team to ensure excellent customer service., • Carry out stock taking., • Assist with training employees. More about you... • Providing high quality service and attention to detail comes naturally to you., • Excellent communication skills., • Ability to take initiative., • Very good at multi-tasking and remaining calm under pressure., • A smart and professional appearance., • You value being part of a team and supporting your colleagues., • Most of all, you will have an approachable, positive, and proactive manner., • 5-star hotel experience in a similar role would be a real advantage. Grow with us... We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group, there are exciting opportunities for career progression and development across our properties and brands.

G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as an Assistant Manager in the Specialty Coffee Industry. As an Assistant Manager, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: • Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues., • Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment., • Implement operational strategies to achieve sales targets, maximize profitability, and drive business growth., • Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability., • Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: • Previous experience in the specialty coffee industry or a similar management role., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with a track record of effectively managing and developing a team., • Exceptional customer service skills with a friendly and approachable attitude., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under the pressure., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.

We are looking for an experienced Store Manager to lead our coffee & gelato shop located in the heart of Covent Garden. 🕒 Position: Full-time 📍 Location: Covent Garden, London Key Responsibilities: • Oversee daily store operations, • Manage, train, and motivate the team, • Handle stock control and supplier orders, • Ensure high standards of customer service and product quality, • Monitor sales performance and targets Requirements: • Previous experience as a Store Manager (preferably in food & beverage), • Strong leadership and organizational skills, • Fluent English, • Ability to work under pressure and solve problems effectively, • Italian language is a plus What We Offer: • Dynamic and international work environment, • Growth opportunities, • Company discount for london branch, • Competitive salary (based on experience) Join our team and help us deliver a unique experience to our customers!

Key Responsibilities: 1. Coffee Preparation: Brew coffee and espresso drinks according to standard recipes and customer preferences., 2. Customer Service: Greet customers, take orders, and provide recommendations based on their preferences., 3. Maintaining Cleanliness: Keep the coffee shop clean and organized, including the coffee machines, utensils, and dining areas., 4. Inventory Management: Assist in managing inventory, including ordering supplies and ensuring that all ingredients are fresh., 5. Cash Handling: Process transactions accurately using the cash register and handle cash and credit card payments., 6. Creating a Welcoming Atmosphere: Foster a friendly and inviting environment for customers, ensuring they have a positive experience., 7. Promoting Products: Upsell and promote special beverages, seasonal items, or new menu offerings. Skills Required: • Strong communication and interpersonal skills, • Knowledge of coffee and brewing techniques, • Ability to work in a fast-paced environment, • Attention to detail and a passion for customer service This role is essential in providing a great coffee experience to customers. If you think this is the right job for you send us over your CV.

Harris and Zei / Stanley Ley is a luxury tailoring brand specialising in made-to-measure suits and garments. We pride ourselves on offering high-quality, custom-tailored clothing with exceptional customer service. Our attention to detail and commitment to craftsmanship have made us a leader in the tailoring industry. We are currently seeking an experienced and passionate Shop Manager for our Made-to-Measure department, to lead our team and ensure the delivery of outstanding customer experiences. Key Responsibilities: • Customer Experience:, • Ensure the highest levels of customer satisfaction by delivering a personalised and professional made-to-measure service., • Provide expert advice on fabric selections, garment styles, and tailoring options to meet the customer’s specific needs., • Sales and Business Development:, • Drive sales through strong client relationships and ensuring an exceptional in-store experience., • Achieve and exceed sales targets by identifying and capitalizing on new business opportunities., • Operations Management:, • Oversee the day-to-day operations of the store, ensuring smooth functioning and efficiency., • Coordinate fittings and alterations with in-house or external tailors to ensure timely delivery of garments., • Monitor inventory levels and liaise with suppliers to ensure adequate stock of fabrics and accessories., • Team Leadership:, • Lead, mentor, and motivate the sales team to achieve individual and store-wide performance goals., • Conduct regular training for staff to ensure product knowledge and customer service excellence., • Visual Merchandising:, • Maintain the store’s visual appeal by ensuring that displays and merchandising are in line with brand standards., • Financial Management:, • Prepare regular sales reports, track key performance indicators (KPIs), and manage the store’s budget., • Implement cost control measures and ensure profitability by managing resources efficiently. Skills & Qualifications: What We Offer: • Competitive salary with performance-based bonuses., • Opportunity to work with a luxury brand and high-end clientele., • Ongoing training and professional development opportunities., • Employee discounts on made-to-measure garments and accessories. How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience.

We are looking for a motivated, experienced and hands-on Butcher’s Shop Manager to lead day-to-day operations at The Meat Stop, a growing butcher shop with a strong reputation for quality, service and innovation. This is an excellent opportunity for someone who is confident in both butchery and management, and who can drive the business forward. Key Responsibilities Butchery & Product Quality Carry out skilled butchery: cutting, trimming, deboning and preparing meats to shop standards. Maintain high levels of quality control, product display and stock rotation. Ensure all food safety, hygiene and HACCP procedures are followed. Shop Operations Oversee daily shop opening, closing, cleanliness and organisation. Manage stock levels, place supplier orders and reduce waste. Handle cashing up, EPOS entries and daily reporting. Team Leadership Supervise and support staff, including training, rota planning and performance management. Maintain a positive, efficient working environment. Lead by example with strong customer service and professional standards. Customer Service Greet and assist customers, handle special requests, and manage complaints professionally. Support in building strong customer relationships and improving overall shop experience. Compliance & Safety Ensure compliance with UK food safety legislation, allergens, hygiene and record-keeping. Maintain accurate documentation: temperature logs, cleaning schedules, HACCP checks, and deliveries. ✅ Requirements Minimum 2–3 years’ experience in butchery (shop or commercial). Previous supervisory or management experience (preferred). Strong knowledge of meat cuts, preparation and portioning. Good understanding of food safety standards and HACCP. Organised, reliable, and able to work independently. Strong communication and customer-facing skills.

La Mia Mamma and Made in Italy are looking for an experienced Assistant Manager who can lead our team and deliver an exceptional dining experience across our restaurant portfolio. You will report directly to the Restaurant Manager. About us: La Mia Mamma is a restaurant with a unique concept, where Italian mammas are "imported" from Italy to Chelsea, Battersea and Notting Hill to cook traditional recipes handed down from generations, whereas Made in Italy is famous for its Italian pizza and genuine Italian ambience and authentic Italian food. What we offer: • Full-time position with a competitive salary, • Staff discounts and meals provided during shifts, • A positive, supportive working environment, • Career growth and development opportunities Key responsibilities: • Oversee daily front- and back-of-house operations to ensure a welcoming and energetic dining atmosphere, • Maximise sales through effective food and beverage up-selling strategies, • Ensure food quality, presentation, hygiene standards, budget control, and inventory management, • Support the Restaurant Manager with staff evaluations, coaching, recruitment, and training Skills and qualifications: • Excellent customer service skills, • Commercial awareness and ability to drive revenue, • Strong interpersonal and communication skills, • Problem-solving abilities and conflict management, • Highly organized and a great team player, • Positive, proactive attitude, • Italian speaker is a plus, • Eligible to work in the UK If you are passionate about hospitality and want to join a dynamic, innovative team, we would love to hear from you!

We are seeking a proactive and dedicated Assistant Manager to join our friendly team at The Eclectic Collection. In this pivotal role, you will support the Manager in all aspects of daily operations, ensuring a smooth and efficient running of our welcoming café environment. Your leadership and commitment will be instrumental in fostering a positive atmosphere for both our team and our valued customers. Key Responsibilities: • Assist the Manager with day-to-day operations, including opening and closing procedures., • Lead, motivate, and train staff to ensure high standards of service and productivity., • Oversee customer service, ensuring an exceptional experience and effectively resolving any inquiries or concerns., • Manage inventory, stock rotation, and ordering supplies to maintain optimal levels., • Ensure the cafe maintains a clean, organized, and safe environment, adhering to all health and safety regulations., • Handle cash management and accurately operate point-of-sale systems., • Contribute to achieving sales targets and operational efficiency. Requirements: • Proven experience in a supervisory or assistant management role, ideally within a cafe or hospitality setting., • Exceptional leadership and communication skills, with a genuine passion for team development., • Strong organizational abilities and a keen eye for detail., • A proactive, positive attitude and a commitment to delivering outstanding customer experiences., • Ability to thrive in a fast-paced environment and manage multiple tasks effectively.

Crunch is seeking a friendly, organised, and energetic Cashier to join our front-of-house team at Old Spitalfields Market. We are located at Unit 5, The Kitchens, Spitalfields Market, 16 Horner Square, London, E1 6EW. We’re looking for someone who enjoys working with people, has a great eye for detail, and thrives in a fast-paced environment. If you take pride in delivering excellent service and are confident stepping into the kitchen to support during busy periods, we’d love to hear from you. Key Responsibilities • Deliver outstanding customer service by greeting customers with a smile, taking orders efficiently, and creating a welcoming and professional experience from start to finish., • Operate the till accurately, handling transactions, processing orders, and issuing receipts with speed and precision., • Pack delivery orders with care for platforms like Deliveroo and Uber Eats, ensuring all items are correct, well-presented, and packed according to company standards., • Maintain a clean and organised front-of-house, keeping counters, customer areas, and the till station clean, tidy, and ready throughout your shift., • Support stock control for front-of-house essentials like packaging and napkins, restocking when needed., • Work closely with the kitchen team to ensure smooth communication and efficient order flow, especially during busy periods., • Support kitchen operations when required, stepping into the kitchen during peak times to assist with service and ensure orders are delivered quickly and to standard., • Follow opening and closing procedures, setting up and closing down the front-of-house area in line with company standards. What We Offer • Competitive pay: £12.71 – £13.50 per hour, • Flexible working hours – we work around you, • Shifts available between 10:00 and 22:00, • Free meals on shift, • Uniform provided, • £300 referral bonus, • Fully structured paid training, • Real opportunities for growth as we expand with new sites coming soon Requirements • Previous customer-facing experience (preferred), • Strong communication and interpersonal skills, • Great attention to detail, especially when packing orders, • Comfortable using tills and handling payments, • Positive and proactive attitude, • Ability to stay calm under pressure and multitask efficiently, • Basic understanding of food hygiene and safety Kitchen / Chef Support Skills (Required for busy periods): • Ability to work on a fast-paced service line when needed, • Basic cooking skills (e.g., assembling burgers/sandwiches, fries, simple prep), • Understanding of food quality, consistency, and presentation, • Confidence working with kitchen equipment (grill/plancha, fryer – training provided), • Strong awareness of hygiene, cross-contamination, and safety standards, • Ability to follow kitchen SOPs and instructions from the Head Chef, • Team player mindset – stepping in where needed to support service We’re looking forward to hearing from you 🥪🤟🏼

Bacchanalia, situated in Berkley Square in Mayfair, is a culinary haven celebrated for its avant-garde approach to gastronomy, elegant ambiance, and commitment to culinary mastery. As a beacon of innovative dining, Bacchanalia offers a curated experience that fuses creativity with timeless elegance that is inspired by the ancient Greco-Roman feasts of old. Walking inside transports you to another world as you are surrounded by dazzling statues designed by Damien Hirst, as well as 2,000-year-old pieces. We are currently seeking an eager and creative Bartender to join our dynamic bar team. As a Bartender, you will play a pivotal role in crafting exceptional cocktails, delivering a memorable experience for our discerning guests. If you have a passion for mixology, a keen sense of creativity, and a commitment to delivering top-notch service, we invite you to bring your bartending expertise to the sophisticated setting of our stunning restaurant. Key Responsibilities: • Greet in a professional and friendly manner., • Take and relay accurate food and beverage orders to the kitchen and bar., • Provide detailed information about menu items, specials, and wine selections., • Collaborate with kitchen and bar staff to maintain a smooth workflow., • Handle guest inquiries, concerns, and special requests with tact and professionalism., • Uphold the highest standards of cleanliness and hygiene in the dining area. Requirements: • Proven experience as a Bartender in a high-end restaurant or similar establishment., • Exceptional customer service and communication skills., • Knowledge of fine dining etiquette and service standards., • Ability to multitask in a fast-paced environment., • Attention to detail and a passion for delivering an outstanding guest experience. Benefits: -30% Dining discount across our Caprice restaurants (excluding Scott’s Mayfair), The Ivy Collection & Bill’s -Access to early pay, savings tools & financial coaching via Stream -Enhanced maternity & paternity leave -Cycle to work scheme and refer-a-friend bonuses up to £1,000 -English language classes, length of service awards & employee recognition bonuses -Private medical and life insurance for senior leaders, life insurance for head office employees -Employee Assistance Programme -Plus, a structured pension scheme with employer contributions Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.

We are currently looking for a Part time bartender to join our dynamic team. You should be enthusiastic, great with people, and a hardworking team player. You will be greeting and welcoming guests, taking orders, serving cocktails & drinks, taking payment, clear and reset the bar, and doing the daily cleaning and general wait staff duties. As a team member, you need to assist the floor if needed. Part time in this case means Friday & Saturday nights. Skills and experience: Experience in cocktail making or bar work in a similar environment. You're a hard worker with a can-do attitude and an eagerness to learn Great customer service skills and full of positivity. Work in an organised and tidy manner. Have a strong logical approach and the ability to work with a calm head when it’s busy. Above all, you’re a team player. Nordic language knowledge is helpful but not essential.

Are you a morning person with a passion for coffee? We are opening Darbar Coffee House in the heart of Hayes & Harlington, and we need a dedicated Barista to help us own the morning rush. We are seeking a friendly and efficient Barista to join our vibrant team. This role offers an opportunity to work in a dynamic environment, engaging with customers and ensuring a welcoming atmosphere. The position is paid and suitable for individuals who thrive in fast-paced settings and enjoy working with people. Suits someone who is able to work during the morning rush hour (around 6 -7 am) and those seeking part time work. Responsibilities • Taking the lead from the Head Barista to ensure smooth operations., • Prepare and serve a variety of hot and cold beverages, including coffee, tea, and specialised drinks, ensuring quality standards are met., • Operate coffee machines, grinders, blenders, and other equipment safely and efficiently., • Greet customers warmly, take their orders accurately, and process payments using the point-of-sale system., • Maintain cleanliness and organisation of the counter area, including washing utensils and cleaning equipment regularly., • Ensure food safety standards are adhered to at all times, including proper handling and storage of ingredients., • Restock supplies as needed to ensure smooth service during shifts., • Proven barista experience or familiarity with coffee preparation techniques is preferred., • Knowledge of food safety standards to ensure hygienic practices are maintained., • Experience in serving customers in a fast-paced environment with a friendly demeanour., • Ability to assist with food preparation when required, including handling snacks or light food items., • Basic maths skills for processing transactions accurately and managing card payments., • Strong time management skills to handle busy periods efficiently while maintaining quality service standards., • Excellent communication skills to engage positively with customers and team members. This role offers an engaging work environment where your enthusiasm for coffee and customer service will be valued. We welcome applicants who are organised, proactive, and eager to contribute to a welcoming café atmosphere., • Ability to cover for the Head Barista during days off and holidays.

Server – Qinwan Café – The Chancery Rosewood Location: Mayfair, London Job Type: Full-time Salary: £27,000 per year plus service charge (depending on experience) About Qinwan Café Qinwan Café is an exciting new café concept opening within The Chancery Rosewood. The café offers a refined yet welcoming environment, serving exceptional coffee, teas, and a carefully curated selection of ice cream, patisseries, dates, and sandwiches. We are looking for passionate and service-driven Café Servers to join our opening team. This role is ideal for individuals who enjoy working in a fast-paced hospitality environment and take pride in delivering warm, attentive, and memorable guest experiences. Role Overview As a Café Server, you will play an important role in delivering smooth and efficient service on the floor. Working closely with the Head Waiter, Supervisor, and Café Manager, you will ensure guests receive a high standard of service while contributing to a positive and professional team environment. Key Responsibilities Guest Experience • Deliver friendly, attentive, and professional service to all guests, • Create a welcoming and comfortable atmosphere within the café, • Respond to guest requests promptly and efficiently, • Handle basic guest feedback and escalate concerns when needed, • Take accurate food and beverage orders and input them into the POS system, • Serve food and drinks efficiently while maintaining presentation standards, • Ensure tables are cleared and reset promptly, • Support smooth and consistent service during busy periods, • Assist with opening and closing duties, • Maintain cleanliness and organisation of the café floor and service areas, • Support effective communication between front-of-house and back-of-houseteams, • Ensure all health, safety, and hygiene standards are upheld, • Develop a strong understanding of the café’s menu and offerings, • Confidently describe items and make recommendations to guests, • Previous experience as a Server in a hospitality role preferred, • Excellent customer service and communication skills, • Friendly, positive, and professional attitude, • Strong attention to detail, • Ability to work efficiently under pressure, • Flexibility to work evenings, weekends, and public holidays, • Professional presentation and strong work ethic

📍 London, UK 💼 Full-time About Us: At Bread & Truffle, we bring the authentic flavours of Italy to London, specialising in artisanal sandwiches, premium truffle products, and high-quality ingredients. We pride ourselves on delivering exceptional food with genuine Italian hospitality in a fast-paced, vibrant environment. The Role: We are looking for an experienced and driven Assistant Manager to support the Store Manager in leading the team and overseeing daily operations. This is a hands-on role where you will be instrumental in maintaining high standards, driving performance, and creating an outstanding customer experience. Key Responsibilities • Support the Store Manager in all aspects of store operations, • Lead by example during service, ensuring smooth and efficient shifts, • Supervise, train, and develop team members, • Deliver exceptional customer service and handle escalations professionally, • Monitor sales performance and help drive revenue growth, • Manage stock levels, ordering, and minimise waste, • Ensure compliance with food safety, hygiene, and health & safety standards, • Assist with rotas, labour control, and team scheduling, • Proven experience as a Supervisor or Assistant Manager in hospitality or retail, • Strong leadership and organisational skills, • Ability to motivate and develop a team, • Commercial awareness and focus on sales performance, • Passion for quality food and customer service (Italian food knowledge is a plus), • Calm under pressure with a proactive mindset, • Competitive salary + bonus opportunities, • Staff discounts on food and products, • Career progression within a growing brand, • A dynamic and supportive team environment

An exciting opportunity is available with a major catering operator at The Excel Exhibition Centre, London E16. We are seeking a dedicated Supervisor to join our team due to business development. We offer highly competitive rates of pay and benefits with flexible working hours. The position is available immediately. Legacy Koncepts operates a collection of unique food and drink outlets at the Excel Centre, including our newest brand, Detroit City Burger, offering a retro twist on classic American burgers. Our other successful brands include Chozen (fresh fast Asian food) and Wrapid (hot wraps and Lavazza coffee), both with a strong presence, and Orzo’s Deli (hot and cold Italian food with freshly made pasta and deli sandwiches). As Supervisor for our Excel Exhibition Centre Outlets, you will be an energetic and flexible individual working in our thriving fast-food environments. You will be required to work a minimum of 25 hours per week (100 hours per 4-week period) on an adjustable shift pattern to suit the dynamic events schedule at Excel. You must be highly organised, able to lead by example, and provide direction and motivation to your team, efficiently prioritising workload and consistently showing initiative. What We Offer: • £13.75-£14 per hour, with a review in 6 months., • Minimum 100 hours per 4-week period, with more hours available during busy periods., • Based at Excel London., • Company benefits include an hourly performance and time-keeping bonus of up to £1.50 per hour after successfully completing a 3-month probation period., • Access to a wide range of training and development programs., • Pension contribution., • Staff meals included on workdays and a 50% discount at other times. Role Description: This role involves overseeing daily operations, leading a team of staff, ensuring compliance with company policies and food safety standards, and coordinating team activities. Responsibilities also include monitoring performance, providing feedback, handling basic administrative tasks, and ensuring organisational goals are met efficiently. Your Key Responsibilities Will Include: Skills and Qualifications: Who We Are Looking For: Our ideal Supervisor will be: • Passionate about exceptional customer service., • Experienced in a Quick Serve Restaurant environment, preferably a fast-food burger restaurant., • Experienced in supervising teams., • Self-motivated, able to multi-task, and manage their own workload., • Knowledgeable about Asian, Italian, and other world cuisines., • Ambitious and motivated, continuously seeking to upskill., • Hands-on with a can-do attitude towards daily tasks. Additionally, the ideal candidate would possess: • Ability to work at pace while maintaining high standards and attention to detail., • Excellent time management skills with the ability to meet deadlines., • Basic knowledge of Excel and Word., • Excellent numerical skills to assist with ordering and stock level management.

📍 London, UK 💼 Full-time About Us: At Bread&Truffle, we bring the authentic taste of Italy to London, specialising in artisanal sandwiches, premium truffle products, and high-quality ingredients. Our focus is simple: exceptional food, genuine hospitality, and a warm, energetic atmosphere. The Role: We are looking for a motivated and hands-on Supervisor to support the daily running of our store. You will play a key role in leading the team, delivering outstanding customer service, and ensuring smooth operations during busy service periods. Key Responsibilities: • Support the Store Manager in day-to-day operations, • Lead shifts and ensure service runs efficiently, • Deliver exceptional customer experience at all times, • Train and mentor team members, • Maintain high standards of food quality, hygiene, and presentation, • Handle customer queries and resolve issues professionally, • Assist with stock control, ordering, and waste management, • Previous experience in a supervisor or senior team member role (hospitality or retail), • Strong leadership and communication skills, • Passion for food, especially Italian cuisine (a plus!), • Ability to work in a fast-paced environment, • Positive attitude and team-player mindset, • Competitive salary + performance incentives, • Staff discounts on food and products, • Opportunities for career growth within the company, • A supportive and energetic work environment

General Manager £42,500 per year We are The Salad Project, London’s answer to healthy food and a fresh outlook on how we live, feel and eat. Our founders Florian and James opened the doors to our first store in the summer of 2021. Today, we are a twelve store operation, expanding across London. At The Salad Project, our passion goes beyond the quality of our food. We are equally committed to finding and nurturing our staff, so we are on the hunt for an exceptional general manager to join our team. We’re looking for someone committed to taking the next step in their career, keen to join a company whose growth trajectory opens up hundreds of inspiring development opportunities - and whose current team can’t wait for you to join the family. Role | General Manager • 45 hours per week, • Oversee and look after our location in Tottenham Court Road, • Work hand in hand with the Co-founders and Operations Manager, • Maintain budgets, costs and quality control, • Help to manage our team morale and happiness at work while guiding their career development, • Implement & improve service processes while constantly looking out for ways to improve the way we operate, • Monitor & implement hygiene best practices in and out of service in order to maintain our 5* hygiene rating, • Stock count, rota and supplier management as well as reporting catering and deliveroo data, • Ensure and enforce the hygiene rules and maintenance of your stores, • Onboard and train new team members and ensure company rules are being followed, • And most importantly, to ensure The Salad Project continues to offer great customer service, great operational service and great tasting, healthy food Expectations | Efficiency, Communication, Energy • Strong proficiency in leading your team and providing guidance and support when needed., • Ability to lead, organise and maintain your stores, • Possess strong problem-solving skills to identify issues and develop effective solutions, • Communication skills and strategic thinking, • Positive energy and dedication to the team, • Ideally, you will have 2-3 years’ experience managing and operating within the hospitality industry, • Ability to commit full time, • 30 days holiday package (Including bank holidays), • Performance based bonus, • Cycle to work scheme, • £100 ‘Refer a Friend’ scheme, • Enhanced parental leave package, • Enhanced sick day package, • Free lunch/dinner from The Salad Project while on shift, • Team social events, • Opportunities for career progression as the business grows

We’re excited to be opening a brand-new Turkish restaurant featuring a traditional pizza oven, bringing authentic flavours and a vibrant dining experience from morning through to evening. As we prepare to launch, we’re looking for a confident, experienced Front of House Manager to lead our team and help set the tone for exceptional service from day one. About the Role This is a key leadership position where you’ll be responsible for overseeing daily front of house operations, managing a dynamic team, and ensuring every guest receives outstanding service. With a mix of breakfast, lunch, and evening service, we offer flexible shifts across the day. What You’ll Be Doing Leading, motivating, and managing the front of house team Delivering excellent customer service and maintaining high standards Coordinating service to ensure smooth and efficient operations Training and developing team members Handling customer feedback and resolving issues professionally Working closely with the kitchen to create a seamless guest experience What We’re Looking For Proven experience in a Front of House leadership or management role Strong team management and organisational skills Confidence in running busy service periods A hands-on, proactive approach with great attention to detail Excellent communication and interpersonal skills Someone who knows what they’re doing and takes pride in their work What We Offer The opportunity to be part of an exciting new restaurant from the very beginning A supportive and energetic working environment Flexible shifts across morning and evening service Competitive salary based on experience If you’re passionate about hospitality, thrive in a fast-paced environment, and are ready to lead a team to success, we’d love to hear from you. Apply now and be part of something special from the start.

We’re Hiring – Head Waiter/Waitress At Bella Roma in Beckenham, we are looking for an experienced Head Waiter/Waitress to join our team. Minimum 9+ years of experience in fine dining service Strong leadership and excellent customer service skills required £16 per hour Immediate start available If you meet the above criteria and are interested in joining our team, please apply. Many thanks, Leo

Supervisor - Italian Focacceria & wine bar 🇮🇹 What we look for? Expert Italian food and wine knowledge. Key Responsibilities: Manage and support the day-to-day operations of the store. Prepare sandwiches using high-quality Italian ingredients. Confidently and safely operate an electric slicer. Demonstrate strong knowledge of Italian food products (cheeses, cured meats, bread, etc.). Prepare a variety of coffee. Lead by example, working side by side with the team. Deliver excellent customer service and handle customer queries professionally. Maintain high standards of cleanliness, food safety, and presentation. Organise staff schedules and daily workflow. Monitor stock levels and assist with ordering and inventory control. Requirements: Previous experience in a deli, sandwich shop, café, or similar food business (management or supervisory experience preferred). Strong knowledge of Italian food products is essential. Proven ability to use an electric slicer safely. Willingness to work hands-on in food preparation and service. Strong leadership and organisational skills. Friendly, customer-focused attitude with good communication skills. Professional appearance and strong work ethic. Flexibility to work weekends and busy periods. What We Offer: A friendly and supportive working environment. Opportunity to grow within a developing business. Competitive pay (based on experience). If you are passionate about Italian food, enjoy leading by example, and are ready to take on extra responsibility, we would love to hear from you. Apply today and become part of our team.

Are you a passionate hospitality professional ready to advance your career? We are seeking a dynamic and hands-on Assistant Manager to join our bustling pub and support its daily operations. This is an excellent opportunity for an individual with a strong commitment to customer service and operational excellence. Working closely with the General Manager, you will play a crucial role in creating a welcoming atmosphere for all guests, ensuring smooth operations, and delivering an exceptional experience. Key Responsibilities: • Support the General Manager across all aspects of pub operations., • Lead, train, and inspire our team to provide outstanding service., • Uphold high standards of cleanliness, safety, and presentation throughout the venue., • Professionally address customer queries and resolve any issues that may arise., • Assist with comprehensive stock control, ordering processes, and cash management., • Contribute to driving sales and achieving business targets. What We’re Looking For: • Proven experience in a supervisory or assistant management role within the hospitality sector., • Demonstrated strong leadership and effective communication skills., • A proactive, hands-on approach coupled with a positive and enthusiastic attitude., • Ability to thrive and maintain composure in a fast-paced environment., • A solid understanding of health & safety regulations and licensing laws. What We Offer: • A competitive salary package, enhanced with tips and bonus opportunities., • Significant opportunities for career development and progression within our growing company., • Enjoy staff discounts and various perks., • A supportive, friendly, and vibrant working environment.

What You’ll Get Up To: • Demonstrate your passion for customer service to deliver a unique and special experience to guests., • Support your team to create a positive working environment and to be the best team that we can be., • Use your personable skills to respond to different situations and different customer requirements., • Show your experience and ability to manage large sections of guests during busy periods to deliver an impeccable level of service and attention to detail., • Demonstrate a desire to go further in your career and learn new skills., • All servers will begin their journey on a training rate tronc, once training has been successfully completed the tronc rate will be increased. Why Permanently Unique? Health & Happiness • Monthly sessions for all the team to experience from massages, yoga, pottery painting and much more., • Cycle to work scheme, • Bespoke staff food menu designed by all our head chefs, • Mental health first aiders, • Access to management health care cash plan, • Access to EAP scheme Progression • Bespoke development journey's for all our team, • Development academies to support the progression and development of our team, • Chef Academies visiting our amazing suppliers across the UK Extras • 50% off food and drink Monday to Thursday up to a table of 4 at Tattu or Fenix restaurants, • After reaching your 2nd Anniversary and each subsequent anniversary you will be welcomed to dine at any Tattu or Fenix restaurant, • Recommend a friend scheme, • Wagestream - access a share of your earned wages whenever you need it, • Employee of the month award, • Monthly team building events, • Annual celebration

At Vasiniko, we're passionate about bringing the authentic taste of Naples to London, crafting pizzas with premium Italian ingredients and traditional methods. We pride ourselves on offering not just exceptional food, but also warm hospitality and a vibrant atmosphere that creates memorable experiences for every guest. We are seeking an enthusiastic and experienced Supervisor to join our dedicated team. This is a fantastic opportunity for a natural leader who is passionate about delivering outstanding service and supporting a positive working environment. Key Responsibilities: • Lead, motivate, and manage the front-of-house team during shifts., • Oversee daily restaurant operations to ensure smooth and efficient service., • Maintain high standards of customer service, ensuring guest satisfaction and handling inquiries or complaints professionally., • Assist with staff training and development, fostering a culture of excellence., • Manage opening and closing procedures, including cash handling and till reconciliation., • Ensure compliance with all health, safety, and hygiene regulations., • Support the management team in achieving operational targets and maintaining restaurant standards. Who We're Looking For: • Proven experience in a supervisory or team leader role within a busy restaurant environment., • Excellent communication and interpersonal skills, with the ability to inspire and guide a team., • Strong organisational abilities and a keen eye for detail., • A proactive problem-solver who can remain calm and effective under pressure., • A genuine passion for hospitality, food, and delivering a superior guest experience. What We Offer: • Competitive compensation package, including service charge and tips., • Delicious staff meals on shift., • Comprehensive training and continuous professional development opportunities., • A supportive, friendly, and dynamic team environment., • Real opportunities for career growth within our expanding company.

Job Summary We seek a dedicated and experienced Supervisor to oversee operations in our dynamic restaurant environment. The ideal candidate will possess strong leadership skills and a passion for culinary excellence, ensuring that our team delivers exceptional service and maintains high food safety standards. As Supervisor, you will be crucial in supervising staff, managing daily operations, and fostering a positive work atmosphere. Skills and Qualifications • Leadership and Management: Proven ability to lead, manage, and develop a team. • Customer Focus: Passion for delivering exceptional guest experiences. • Communication: Strong written and verbal communication skills. • Problem-Solving: Ability to quickly identify and address issues that arise in a fast-paced environment. • Industry Knowledge: Understanding of industry trends, regulations, and best practices. • Creativity: Ability to suggest new ideas and processes to improve operations. Key Responsibilities • Operational Oversight: Assist in managing the day-to-day operations of the establishment, ensuring all aspects from food and beverage service to housekeeping and front desk run smoothly. • Staff Management: Recruit, train, schedule, and evaluate staff, providing guidance and support to ensure high standards of service and a positive team environment. • Customer Service: Serve as a direct point of contact for guests, handling inquiries, resolving issues, and ensuring a high standard of guest experience. • Quality Control: Monitor and uphold hygiene, health, and safety standards, as well as quality standards for food production and presentation. • Event Coordination: Support the planning and execution of special functions and events, ensuring they are organized effectively. • Leadership: Lead by example, motivating the team in order to achieve the goals proposed by the Company. Job Types: Full-time, Permanent ** Salary - 31k - 33k including Tronc Expected hours: Between 40-45h / week Benefits: • Company pension, • Discounted or free food, • Employee discount Schedule: Day shift / Night shift Saturday availability Sunday Closed Ability to commute/relocate: Old Street EC1V 9HL: reliably commute or plan to relocate before starting work (preferred) Work Location: In person Expected start date: April 2026

General Manager – Busy Café & Bar (Clapham) We are looking for an experienced, energetic General Manager to lead one of our busiest café & bar venues in Clapham. You’ll be joining a growing independent café business with six vibrant locations, known for great coffee, fresh food, and a welcoming atmosphere. This is an exciting opportunity for a motivated hospitality professional who thrives in a fast-paced environment and loves building strong teams and delivering exceptional customer experiences. Salary: £35,000 – £55,000 per year (depending on experience) The Role As General Manager, you will take full ownership of the day-to-day running of the café & bar. You will lead and develop your team, maintain high service standards, and ensure the venue operates smoothly, profitably, and with a positive culture. Key Responsibilities • Lead, motivate and develop a high-performing team, • Oversee daily operations across café and bar service, • Deliver excellent customer service and create a welcoming environment, • Manage staffing levels, rotas, and recruitment, • Maintain strong operational standards including hygiene, health & safety, • Control costs, stock, and ordering to meet financial targets, • Monitor performance and drive revenue growth, • Work closely with senior leadership across the group, • Ensure consistent quality of food, coffee, and drinks What We’re Looking For • Minimum 2 years’ experience in a senior management role within hospitality (café, restaurant, or bar), • Strong leadership and team management skills, • Highly organised with excellent attention to detail, • Positive, proactive attitude and strong work ethic, • Ability to perform under pressure in a busy environment, • Excellent communication and people skills, • Experience managing stock, budgets, and labour costs, • Passion for hospitality, coffee, and customer service What We Offer • Competitive salary £35k+ depending on experience, • Opportunity to grow within an expanding independent hospitality group, • Supportive senior leadership and strong team culture, • The chance to lead a busy, vibrant venue in the heart of Clapham If you’re a driven hospitality leader ready to take ownership of a thriving venue, we’d love to hear from you. Apply now with your CV and short intro

Site Supervisor – Papa-Dum Grab & Go 📍 London ⏰ Full Time (40–45 hours per week) About Us: Papa-Dum is a fast-growing grab & go concept bringing bold flavours and exceptional service to customers on the move. We pride ourselves on quality food, efficient service, and a welcoming in-store experience. The Role: We are looking for a motivated and hands-on Site Supervisor to lead our store team in London. You will play a key role in delivering smooth daily operations, maintaining high standards, and creating a positive environment for both customers and staff. This is a leadership role suited to someone who thrives in a fast-paced food retail environment and leads by example. Key Responsibilities • Oversee the day-to-day running of the site, ensuring operational excellence at all times, • Manage opening and closing procedures, anticipating and resolving any challenges, • Deliver exceptional customer service, setting the standard for the team, • Lead, motivate, and delegate tasks effectively to team members, • Train and support staff on customer service and food handling procedures, • Identify opportunities to improve sales performance and coach the team accordingly, • Coordinate and execute corporate and third-party orders efficiently, • Ensure full compliance with food safety, hygiene, and HACCP standards, • Monitor stock levels in collaboration with kitchen staff and report to management, • Maintain high standards of cleanliness and shop presentation across all areas, • Provide clear handovers, reports, and updates to management What We’re Looking For • Previous experience in a supervisory or team leader role within food retail, hospitality, or grab & go environments, • Strong leadership skills with the ability to motivate and develop a team, • Excellent communication and interpersonal skills, • A proactive, can-do attitude with the ability to manage ambiguity, • Strong organisational skills and attention to detail, • Knowledge of food safety and hygiene regulations (HACCP preferred), • Ability to work flexible hours, including weekends and early/late shifts, • Confidence in handling busy service periods and problem-solving on the spot What We Offer • Competitive salary (based on experience), • Opportunities for career progression within a growing brand, • Ongoing training and development, • Supportive and dynamic team environment, • Staff meals and employee perks (where applicable) If you’re passionate about food, leadership, and delivering outstanding customer experiences, we’d love to hear from you.

Seeking a motivated and experienced Restaurant Manager to join our team. As a Restaurant Manager, you will be responsible for overseeing daily operations, ensuring excellent customer service, and maintaining a positive work environment. Key Responsibilities: • Manage and coordinate restaurant operations, including staff supervision and scheduling., • Monitor and maintain high standards of food quality and customer service., • Develop and implement marketing strategies to attract new customers and retain existing ones., • Handle customer inquiries and complaints professionally., • Oversee inventory management and ordering supplies as needed., • Ensure compliance with health and safety regulations. Qualifications: • Proven experience in restaurant management or a similar role., • Strong leadership and organizational skills., • Excellent communication and interpersonal abilities., • Ability to work in a fast-paced environment and handle high-pressure situations., • Knowledge of restaurant management software is a plus. Join us to lead our team in delivering exceptional dining experiences and contribute to our restaurant's success.

Job Title: 5 Star Hotel Security Officer Hours: We are seeking 2 x officers (1 x Day & 1 x Night) 8:00-20:00 4 on 4 off 20:00-08:00 4 on 4 off Location: Central London Reports To: Security Team Leader/ Security Manager/ Head of Security / Account Manager. Pay Rate: £14.32 p/h Role Summary: The position requires officers to have exceptional customer service skills, be able to work in a team, conduct patrols, respond to emergencies and have excellent communication skills and be well presented at all times. The purpose of the role is the safety and security of people, property and assets. Being positive, great customer service and effective communication skills are crucial when interacting with the customer, the public and emergency services. The need to be visible, professionally presented and responsive supports the success of the security function. Customers rely on security to identify risks that threaten their business and reputation and take the appropriate action. There is requirement to engage with continuous training, as policy, procedures and technology evolves in the security environment. Responsibilities • Wear the correct uniform, PPE, SIA Badge and always be presented clean and smart., • Demonstrate excellent customer service and engage with every person positively., • Carry out all duties in accordance with the Assignment Instructions and Risk Assessment., • Follow relevant customer policy and procedures., • Utilise access controls systems and ensure the integrity of building perimeter security., • Utilise CCTV, systems and alarms to monitor and detect risk and suspicious activity., • Deter crime and anti-social behavior through awareness of behavior and intelligence., • Carry our relevant testing of security and safety systems., • Perform internal and external patrols as required., • Report incidents in an accurate and timely manner, follow the correct escalation model., • Collaborate with the Emergency Services, including detection and protection of evidence., • Support the customers brand and culture and follow any reasonable requests. Person Specification • SIA Licence for specific site (Door Supervision), • Previous security experience within a 5 star hotel, • Conscientious, alert and a strong attention to detail., • Adapts to changing priorities and is flexible and collaborative., • Punctual, reliable, committed, demonstrating respect for colleagues., • Highest standards of integrity, maintains confidentiality when handling sensitive information., • Effective communication skills, both verbal and written., • Responds well to positive change and innovation.

Job Overview We are seeking an experienced and motivated Supervisor to oversee daily operations within our hospitality or food service establishment. The ideal candidate will possess strong leadership skills, a solid background in food preparation and kitchen management, and the ability to supervise and motivate a team. This role offers an opportunity to lead a dynamic team, ensure high standards of food safety and quality, and contribute to the overall success of our establishment. Duties Supervise and coordinate the daily activities of staff, including chefs, servers, and kitchen assistants Oversee food preparation and ensure adherence to recipes, presentation standards, and hygiene regulations Manage team schedules, delegate tasks effectively, and monitor performance to maintain high service standards Ensure compliance with food safety regulations and uphold cleanliness within the kitchen and service areas Assist in training new staff members in food production, safety procedures, and customer service protocols Monitor stock levels, place orders for supplies, and manage inventory efficiently Resolve customer complaints promptly and professionally to maintain excellent guest relations Collaborate with management to develop menu offerings and optimise operational efficiency Requirements Proven supervising experience within a restaurant, hotel, or hospitality environment Strong background in food preparation, cooking, and kitchen operations Knowledge of food safety standards and best practices in food production Excellent leadership skills with the ability to motivate and manage a diverse team Experience in restaurant service, hospitality, or barista roles is advantageous Good organisational skills with the ability to multitask effectively under pressure Strong communication skills and a professional demeanour Relevant culinary or hospitality qualifications are preferred but not essential This position offers an engaging environment for individuals passionate about culinary arts and team leadership. We value dedication, professionalism, and a commitment to delivering exceptional guest experiences. Job Types: Full-time, Part-time Benefits: Company pension Employee discount Work Location: In person All analytics data provided here is for informational purposes only and Indeed does not guarantee its accuracy. Values shown may deviate from the actual charges. Indeed reserves the right to adjust the information shown here or change the method of measuring such figures at any time. This information does not constitute a contract.

Job Summary The General Manager is responsible for overseeing the day-to-day operations of the restaurant, ensuring excellent customer service, efficient team performance, and strong financial results. This role requires effective leadership, organisation, and a passion for delivering high-quality dining experiences. Key Responsibilities: • Oversee all aspects of restaurant operations, including front-of-house and kitchen activities, • Lead, train, and motivate staff to maintain high standards of service and performance, • Ensure outstanding customer service and promptly resolve any customer concerns or complaints, • Manage recruitment, onboarding, staff rotas, and performance reviews, • Monitor stock levels, order supplies, and liaise with suppliers, • Ensure compliance with health, safety, and food hygiene regulations, • Develop and implement strategies to increase revenue and profitability, • Manage budgets, control costs, and review financial performance, • Maintain quality standards for food, beverages, and overall guest experience, • Support marketing and promotional activities to drive business growth Qualifications: • Proven experience in restaurant management or a similar leadership role, • Strong leadership and team management skills, • Excellent communication and interpersonal skills, • Good understanding of financial management, budgeting, and cost control, • Ability to work in a fast-paced environment and manage pressure effectively, • Knowledge of UK food safety and hygiene regulations, • Flexibility to work evenings, weekends, and bank holidays as required Skills required: • Leadership and decision-making, • Problem-solving and conflict resolution, • Time management and organisational skills, • Customer-focused approach, • Strong attention to detail

We are seeking a dynamic and dedicated individual capable of managing the daily operations of a cafe and brunch establishment. The ideal candidate will demonstrate strong leadership and excellent customer service skills. You will be responsible for ensuring all food and hygiene regulations are adhered to meticulously and maintaining high standards across the board. Key Responsibilities: • Organize and schedule staff shifts efficiently., • Provide exceptional customer service and drive sales through effective upselling techniques., • Lead by example, setting the standard for other staff members., • Collaborate on new business initiatives and menu updates., • Manage relationships with food and drink suppliers., • Conduct weekly stock checks and place orders as needed., • Ensure compliance with company policies regarding cash, equipment, and property., • Oversee cleaning operations to maintain a safe and hygienic working environment., • Train staff to uphold company standards., • Work closely with management to develop strategies for increasing sales. Position Details: • Job Type: Full-time, • Salary: £36.000 plus bonus

Social Enterprise Coordinator 16 hours per week, Thu-Fri Fixed Term (until October 2 2026) £14,668 per year (£34,379 full time equivalent) Location: Bromley High Street Market Square & Training Centre/Lodge Purpose of the Job: You will coordinate Bromley Mencap’s emerging Social Enterprise pilot, a market‑stall‑based microenterprise cluster (coffee, plants, bikes) designed to create meaningful, structured work experience for adults with learning disabilities, difficulties and neurodiverse conditions. Working two days per week on site, you will lead the full operational cycle: vehicle loading, transport, market setup, supervision of trainee shifts, customer service, cash‑up, and safe pack‑down. You will ensure the pilot delivers high‑quality, person‑centred work experience aligned with the project model, while generating strong social value, generating sales and ancillary service enquiries. You will act as the on-site co-ordinator, job coach and operational lead, ensuring the stall runs safely, efficiently and in line with Bromley Mencap’s values. Main Duties: • Lead full operational day (09:00 - 17:00) including loading, transport, setup, trading, pack down and return., • Set up microenterprise stations (coffee, plants, bikes) and ensure all equipment is safe and functional., • Manage EPOS terminal, float, stock levels and daily consumables. - Conduct safety checks (marquee stability, temperature logs, equipment checks)., • Ensure branding, signage and customer facing materials are displayed professionally., • Supervise 2-4 disabled trainees per day across rotating AM & PM shifts., • Provide structured, confidence‑building coaching in customer service, task rotation, microenterprise skills and workplace behaviours., • Deliver clear briefings at the start of each shift and support smooth changeovers., • Promote independence while ensuring safety, dignity and person‑centred practice. Model high‑quality customer interactions and support trainees to use scripts., • Support volunteers to deliver coffee & drinks service, plant sales and display management and bike sales., • Ensure all microenterprise activities meet safety, hygiene and quality standards., • Identify opportunities to cross‑sell or promote ancillary services (barista training, event catering, garden maintenance, bike repair sessions)., • Provide warm, inclusive customer service that reflects Bromley Mencap values., • Promote the social mission of the enterprise to build community buy in., • Capture enquiries for ancillary services such as barista training, events catering, and off market bookings., • Build positive relationships with market organisers, neighbouring traders and local partners., • Work closely with Employment Services, The Lodge and Training Centre staff to ensure smooth referrals and progression. Other Duties: • To comply with safe working practices as outlined in Bromley Mencap policies and take reasonable care for your own health and safety and that of others who may be affected by acts or omissions at work., • To report any accidents, incidents or near misses as soon as reasonably practicable., • To comply with GDPR guidance as outlined in Bromley Mencap policy and report any breaches as soon as reasonably practicable., • To be aware of and adhere to Bromley Mencap policies at all times., • To take part in progress/performance reviews throughout the year., • To cooperate with other departments to achieve good outcomes for our members., • To attend training courses and complete online training modules as required to meet the requirements of the post., • To take responsibility for own personal development, seeking out opportunities to learn new skills., • To undertake any other duties as requested by management which are reasonably deemed to be within the scope of the role or necessary for the smooth running of the centre., • To apply the Bromley Mencap values and behaviours to every aspect of the role at all times., • To protect and enhance the interests and reputation of Bromley Mencap internally and externally., • To commit to, and uphold, the organisational values in all aspects of your work. Person Specification: • Essential Evidence of CPD relevant to supported employment, social enterprise, community engagement or disability inclusion., • Level 2 Food Hygiene (or willingness to obtain)., • Experience supporting adults with learning disabilities, difficulties or neurodiverse conditions., • Experience in community‑facing roles, retail, hospitality, microenterprise or market trading., • Experience supervising small groups or delivering structured activities., • Experience maintaining safety, quality and customer service standards., • Understanding of person‑centred practice, reasonable adjustments and inclusive workplaces., • Awareness of food hygiene, basic retail operations and customer service principles., • Understanding of safeguarding and health & safety in community settings., • Strong organisational skills and ability to run a full operational day independently., • Confident supervising disabled adults and delivering on‑the‑spot coaching., • Strong communication and customer service skills., • Ability to manage cash/EPOS, stock and daily reporting., • Able to identify risks early and maintain a safe environment. Empathetic, patient and committed to inclusion., • Motivating, proactive and confident working in public settings., • Calm under pressure with a solution‑focused mindset., • Reliable, organised and able to work independently., • Ability to travel independently to Bromley Market from the Lodge (Rutland House) and Training Centre., • Willingness to work outdoors in varying weather., • Enhanced DBS required., • Full UK driving licence required (for transport)., • Flexibility to support occasional events Reports to: Employment Services Manager You will coordinate Bromley Mencap’s emerging Social Enterprise pilot, a market stall based microenterprise cluster (coffee, plants, bikes) designed to create meaningful, structured work experience for adults with learning disabilities, difficulties and neurodiverse conditions. Working two days per week on site, you will lead the full operational cycle: vehicle loading, transport, market setup, supervision of trainee shifts, customer service, cash up, and safe pack down. You will ensure the pilot delivers high quality, person centred work experience aligned with the project model, while generating strong social value, generating sales and ancillary service enquiries. You will act as the on-site co-ordinator, job coach and operational lead, ensuring the stall runs safely, efficiently and in line with Bromley Mencap’s values. Application process closes on Monday 23rd March 2026 with interviews commencing Monday 30th & Tuesday 31st March and Wednesday 1st April 2026 for an immediate start.

Pawsome Adventures is seeking a reliable and attentive Dog Walker to join the team. You will have to walk up to six dogs on and off the lead and you will need to be able to walk long distances in all kinds of weather. You don't need experience but you need to have a genuine love and understanding for dogs. UK driving licence mandatory! (Car ansd van) This is NOT a job for someone that wants a hobby. We work around our clients needs and we offer a top-quality and reliable service. Dog walking is a fun and incredible job. However, you must have good problem-solving skills, be responsible and have excellent communication as well as customer service. You need to live locally or near the Chelsea or Battersea area. We are looking for someone that wants to commit and join our company long term. We will provide you with the necessary training. You need to: -Provide safe and enjoyable walks for dogs of all breeds and sizes • Report any health or behavioural concerns observed during walks. Requirements: • Availability Mon-Fri (8:30am-2:30pm) Enquire with your CV and cover letter. Schedule: Monday - Friday, 8:30am - 2pm Saturday, 10am - 12pm Location: Chelsea and Battersea park area. Job Types: Permanent, Part-time Salary: £1,460 per month Paid: Monthly Schedule: • Monday to Friday, • Saturday morning (2 hours) Experience: • Dog handling (not required) Language: • Fluent English (required), • Fluent Spanish (required) Please only apply if you meet the job description Paseador de perros - Dog walker Estoy buscando dog walker para la zona de Battersea Park. Son unas 27 horas semanales de Lunes a Viernes (de 8:30 am a 2pm aprox). Y los sábados 2 horas por la mañana (de 10am a 12pm aprox) Permiso de conducir en UK obligatorio! (Coche o furgoneta) Salario mensual: £ 1460 Busco a alguien que quiera algo estable y a largo plazo, que se sienta agusto y feliz de trabajar con perros. El trabajo diario consiste en hacer 2 paseos de 90 minutos cada uno con un máximo de 6 perros por persona. Recogemos y dejamos a los perros en sus casas andando o en coche. Se requiere “carné de conducir” sin historial de infracciones, por lo que necesitarás sentirte cómodo conduciendo por Londres. No se requiere experiencia previa como dog walker pero se valorará cualquier experiencia previa con perros. Cómo dog walker pasarás gran parte del tiempo al aire libre, algunas veces bajo condiciones meteorológicas adversas. Debes sentirte cómodo interactuando con perros de todos los tamaños y razas. Se requiere: -Carné de conducir -Nivel medio de inglés -Right to work in the UK así como DBS Checks. -Amar a los perros -Tener ganas de trabajar y aprovechar esta oportunidad -Ganas de tener continuidad en una empresa con posibilidades de crecimiento Se ofrece: -£1460 de Lunes a Sabado -4 semanas de vacaciones al año remuneradas -Material necesario para el trabajo Si te interesa la oferta de trabajo o tienes cualquier pregunta no dudes en contactar conmigo por privado! Un saludo! 🐾🐾

Villa Mamas London is seeking an experienced and dedicated Supervisor to join our family-oriented team. As a Supervisor, you will play a key role in ensuring the smooth operation of our Bahraini restaurant, maintaining our high standards of service and guest satisfaction. Key Responsibilities: • Oversee daily restaurant operations and ensure efficient service flow., • Lead, train, and motivate a team of staff, fostering a positive working environment., • Manage reservations, seating, and guest inquiries with professionalism., • Monitor food and beverage quality, ensuring adherence to company standards., • Handle customer feedback and resolve issues promptly and effectively., • Assist with opening and closing procedures, including cash handling and reporting., • Maintain a clean and organized work environment. We are looking for someone who: • Has proven experience in a supervisory role within a bustling restaurant environment., • Possesses excellent leadership and team management skills., • Demonstrates strong communication and interpersonal abilities., • Is passionate about delivering exceptional customer service., • Can thrive in a fast-paced, dynamic setting. Joining our team means becoming part of 'one whole family'. We value our employees and offer a supportive workplace. Benefits and Rewards include: • Staff food available., • Regular staff parties.

Looking for a head barista for our cafè in Barbican. Monday to Friday, part time & full time positions available. Skilled in specialty coffee, professional, organised, expert levels of cleanliness and hygiene and exceptional customer service a must. Thank you!

We are seeking a talented and experienced Indian Chef to join our dynamic culinary team in a South Indian restaurant based in Bexley, Kent. The successful candidate will be responsible for preparing high-quality Indian dishes, supervising kitchen staff, and ensuring the delivery of exceptional dining experiences. This role offers an exciting opportunity for individuals passionate about food, leadership, and hospitality to showcase their culinary expertise in a fast-paced environment. The Chef will play a key role in maintaining food safety standards and fostering a collaborative kitchen atmosphere. Responsibilities • Prepare and cook a variety of dishes in accordance with menu specifications and quality standards, • Preparing starters, curries and Hyderabad Dum biryanis (vegetarian and non-vegetarian), • Supervise and manage kitchen staff, ensuring efficient workflow and adherence to safety protocols, • Oversee food production processes, maintaining consistency and presentation excellence, • Manage food safety procedures, including hygiene standards and proper storage practices, • Assist in menu planning and development to introduce innovative culinary options, • Monitor inventory levels, order supplies, and minimise waste to optimise kitchen operations, • Train and mentor junior kitchen staff, fostering a positive team environment, • Serve dishes to customers when necessary, ensuring excellent customer service, • Maintain cleanliness of the kitchen area, complying with health and safety regulations Qualifications • Proven experience in a professional Indian kitchen environment, ideally within a restaurant or hospitality setting, • Strong culinary skills with a comprehensive understanding of food preparation and cooking techniques, • Supervising experience with the ability to lead and motivate a team effectively, • Knowledge of food safety standards and best practices in hygiene management, • Excellent organisational skills with the ability to manage multiple tasks efficiently, • Leadership qualities with a proactive approach to problem-solving and decision-making, • Experience in food production, restaurant operations, and serving customers is highly desirable, • A passion for delivering exceptional dining experiences and maintaining high standards of quality This position offers an engaging opportunity for dedicated culinary professionals eager to contribute their skills within a vibrant team environment. Additional Information • On-site parking available, • Work Location: In person

Job Title: General Manager – Hobson’s Fish & Chips Location: Central London (Charing Cross) Job Type: Full-Time Salary: Competitive, based on experience + performance bonus About Us: Hobson’s Fish & Chips is a well-established, high-volume fast-casual restaurant located in the heart of London’s busiest tourist districts. Known for quality, speed, and consistency, we serve thousands of customers weekly across multiple central locations. We are now looking for a driven, experienced General Manager to lead day-to-day operations and deliver exceptional guest experiences while maintaining operational excellence. Key Responsibilities: Lead and oversee the daily operations of the restaurant, ensuring smooth and efficient service during high-volume periods Manage, train, and motivate a diverse front and back-of-house team to consistently deliver high standards Drive team performance through clear KPIs and accountability, including sales targets, labour cost, and customer satisfaction Manage rotas, shift planning, stock control, and supplier coordination Ensure compliance with food safety, hygiene, health & safety, and licensing regulations Handle customer complaints or escalations professionally and promptly Support recruitment, onboarding, and staff development in collaboration with senior management Report weekly performance metrics and operational updates to ownership Requirements: Minimum 2 years of experience in a management role within a busy restaurant or quick-service environment (experience in fish & chips or high-turnover hospitality preferred) Proven leadership and team management skills Strong understanding of fast-paced service operations, stock and cost control, and customer service excellence Ability to stay calm and focused under pressure Proficiency in rota planning, POS systems (e.g. SambaPOS), and basic financial reporting Flexible availability, including weekends, evenings, and public holidays Eligibility to work in the UK What We Offer: Competitive base salary Quarterly performance-based bonuses Meals on shift Career progression opportunities within a growing brand A central London location with high footfall and brand recognition