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Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £35,000 a year and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £35,000 a year and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Key Account Manager – Foodservice Home Counties Up to 45k + 25% Bonus + Car Allowance (or car) Are you ready to take the lead in a fast-growing, flavour-driven business that’s transforming the UK foodservice market? We’re partnered with a true innovator in world foods; a business that’s capturing the attention of chefs, contract caterers, and restaurant groups nationwide. Their products bring bold, authentic flavour to professional kitchens across the UK, and their expansion in foodservice is showing no signs of slowing down. Now, they’re looking for a Key Account Manager to take ownership of a thriving territory across the Home Counties, developing relationships, unlocking new opportunities, and shaping growth with major end-user customers across restaurants, contract catering, and education. The Opportunity This isn’t a maintenance role... it’s about momentum. You’ll be responsible for driving growth, building partnerships, and bringing creative commercial thinking to your customers. Reporting into an experienced Head of Foodservice, you’ll have the freedom to make decisions, influence strategy, and see your impact in real time. You’ll: • Develop and grow relationships across contract caterers, restaurant groups, and education sectors, • Manage key accounts and identify new business opportunities across your region, • Collaborate closely with internal teams, from chefs to customer service, to deliver fresh ideas and first-class support, • Take ownership of commercial negotiations, promotions, and pricing strategy, • Act as the face of a brand known for its quality, innovation, and energy About You You’re a driven, commercial-minded sales professional who thrives in foodservice. You know the end-user landscape, and you know how to make things happen. You’ll bring: • A strong network within UK foodservice, ideally across restaurants, contract catering, or education, • Proven experience in winning and growing new business, • Excellent commercial acumen - confident managing margins, pricing, and P&Ls, • A proactive, hands-on approach and passion for great food Why Join? This business is at a pivotal stage of growth, with big wins already achieved and major expansion plans in motion. You’ll be joining a team that values initiative, creativity, and the drive to make an impact. It’s an opportunity to own your region, shape your strategy, and be part of something that’s truly on the rise. Ready to take the next step? Apply now or send your CV directly to

Head of Enterprise Live Services SCS1- To £95k + Benefits Almost every individual and business in the UK is a direct customer of HMRC, as we collect the money that pays for the UK’s public services and gives people who need it vital financial support. Over recent and coming years, our work never has been, nor will be, more critical as we rebuild and secure our nation’s future. With these demands in mind, and as one of the largest and most digitally focussed organisations in the UK, we are undergoing a thrilling change programme. Our team of 4,000 digital experts is undertaking one of the biggest digital and technology transformations in Europe, as we drive towards a high performing landscape of cutting-edge technology. This includes several key strategic priorities, including real-time transactional information and a single customer account, enabling customers to access all their data and undertake all their interactions with HMRC in one place. Underpinning all of this are the live services and platforms that touch every aspect of HMRC’s IT estate, which is running one of the biggest technology change programmes anywhere in the UK currently. As this programme moves into a new phase of development, we require a skilled Head of Enterprise Live Services to both lead a sizeable team of c. 200, and ensure the stable and reliable performance of HMRC’s live services which support millions of customers and thousands of internal users across the UK As a trusted partner in Technology services management and Senior Leader, your experience will guide and shape the delivery of one of the most critical platforms across government. Stakeholder and relationship management will be key, as you create a highly engaged team with a clear vision for the future, building strong, supportive relationships with colleagues in HMRC and other government departments, and drive suppliers to deliver newfound levels of performance. To deliver this critical agenda, as Head of Enterprise Live Services you will: • Set the agenda and roadmap to lead on Live Services Strategy, • Drive an outcome driven culture which further adopts Agile practices, owning and directing a ServiceNow platform, • Own and manage the relationship with key stakeholders (Internal, other government departments, and suppliers)., • Enable the development of service strategy and roadmaps, embed continuous improvement, drive consistency in approach, and harness shared capabilities., • Provide excellent leadership to a team of c.200, coaching and developing others to ensure best practice across the Enterprise The following aspects of the role will be key to your success: • Strategic & Operational Leadership: Performing as a leader who can balance the strategic with hands-on operational management, demonstrating a proven track record of developing and delivering a vision for live services, and managing a large, diverse function to achieve key operational outcomes., • Modern Service Management expertise: Possess a broad and deep understanding of IT Service Management concepts, moving beyond traditional ITIL and embracing principles of Site Reliability Engineering (SRE), modern change management., • Stakeholder Engagement and Influence: An expert-level ability to engage, influence, and build relationships with senior stakeholders, including Director Generals, senior directors, external government departments and Vendors., • Change Management and Cultural Drive: The capacity to drive positive change in how live services are managed within a large, transforming organisation, including a proven ability to promote positive behaviours, foster a culture of reliability, further adopting agile principles to focus on outcomes and deliver value frequently. This role is open to public sector and private sector candidates and would suit someone with experience of working within Enterprise scale organisations as a Service Leader. For further information or to apply email or contact Dave Flynn/Becca Connor on 020 8253 1806 to arrange an informal conversation

COLLECTIONS ANALYTICS LEAD £100,000 + PENSION + BONUS REMOTE A growing unsecured consumer lender has a new growth role in the collections department that will hopefully be leading to progressing to a head of role for the successful candidate. THE COMPANY This unsecured personal lender who operate through aggregator sites need a collections lead to drive strategy forward on the collections operations and risk strategy front. They provide flexible remote working arrangements, a car allowance and strong bonus & pension. THE ROLE You can expect to be involved in the following day to day: • Champion customer outcomes by evolving approach to vulnerable customers and forbearance, • Lead and inspire both internal teams and external partners, holding accountability for productivity, quality, service delivery, and cost efficiency, • Design and execute a forward-thinking strategy for collections and recoveries that aligns with broader business goals and supports scalable growth, • Collaborate cross-functionally with Product, Customer Service, and Finance to ensure a cohesive and integrated collections approach, • Drive data-led initiatives to enhance performance across the collections and recoveries lifecycle, • Harness technology and innovation to improve customer experience, accessibility, and financial inclusion, • Ensure regulatory compliance across all collections activities, proactively managing risk and resolving any compliance concerns, • Streamline operations by optimising workflows and leveraging automation to reduce manual processes and boost efficiency, • Deliver clear, actionable reporting on key metrics, identifying trends and implementing targeted improvements, • Set and monitor strategic goals in partnership with senior leadership to reduce delinquency, minimise losses, and maximise recovery rates SKILLS AND EXPERIENCE • 10+ years of collections experience within consumer lending, • Experience with SQL, • Good communication skills, • Strong stakeholder abilities SALARY AND BENEFITS • Car allowance, • Discretionary Bonus, • High pension contribution, • Private Medical HOW TO APPLY Please register your interest by sending your CV to Shane McWilliams via the Apply link on this page.

Reed Talent Solutions are working with United Utilities on the search for Customer Service Advisor's to join a growing Income team in their Warrington Contact Centre. Location: Lingley Mere Business Park, Great Sankey, Warrington Contract: Ongoing temporary contract Hourly Pay Rate: £14.21 per hour Working Hours: 4 week rolling rota Week 1: Monday - Friday 8am - 4pm. Week 2: Mon - Fri 9-5 Week 3 Mon-Thu 12-8pm, then Fri 10-6 Week 4: Mon-Fri 10-6 + Sat 10-4 (rest day flexible during the week) Start Date: 17/11/25 Training: Full training provided (fully paid) Are You… • A great communicator who thrives on helping others?, • Skilled at staying calm under pressure and solving problems?, • Looking for a role where you can grow, be supported, and make a real impact? If so, this is your opportunity to join one of the UK’s most essential service providers! Why United Utilities? United Utilities delivers clean water and manages wastewater for 7 million customers across the North West. With over 5,000 employees, they’re committed to providing excellent service and building a team that reflects the diversity of the communities they serve. At their stunning head office in Lingley Mere Business Park, you’ll enjoy: • Free on-site parking, • Access to a modern gym, • On-site restaurant and coffee shop, • A welcoming, inclusive culture What You’ll Be Doing: As a Customer Service Advisor, you’ll be the voice of United Utilities—helping customers with their queries via phone, email, web chat, or post. You’ll: • Deliver friendly, helpful service from start to finish, • Own customer issues and follow through on promises, • Use IT systems to log and resolve queries, • Work with empathy, speed, and accuracy What You’ll Bring: • Customer-first mindset - You love helping people and solving problems, • Great communication - You listen well and explain clearly, • Tech confidence - You’re comfortable using digital tools, • Resilience - You stay calm and focused, even under pressure Your Journey with Us: • Chat with Reed Talent Solutions - We’ll guide you through the process, • Onsite Interview - Show us your skills in a friendly session including competency-based questions, • Pre-employment Checks - We’ll help you get everything sorted in order to start in your new role, • Welcome Call - Meet your Team Leader and get ready for your first day, • Training & Support - Learn through the training programme with guidance and mentoring If you're interested in finding out more, please apply with an up to date copy of your CV and a member of the team will be in touch!

Inspired PLC is a UK market leading technology enabled provider of energy and sustainability advisory services. Since 2000, it has grown in scale and capability and is servicing over 3,400 UK and Irish clients across all sectors. To enable businesses to respond to the climate emergency, we focus on solving their toughest challenges. By managing data comprehensively, sourcing energy sustainably and reducing carbon efficiently, we allow our clients to control costs effectively, make authentic ESG disclosures, improve their business performance, whilst powering their journey to net zero. PCMG are the leading energy, telecoms and water cost recovery business in the UK and have obtained refunds and savings for their clients amounting to well over £450 million. We have been established since 1993 and are part of Inspired PLC. Our customer base covers a wide range of public and private sector organisations. You will be working on you own accounts to deliver value to clients, in addition to working collaboratively as part of a specialist team. You will need to have an inquiring mind, an attention to detail and a willingness to learn new things. You will report to the Head of Energy Analysis, retaining the responsibilities outlined below: Responsibilities • Investigating every aspect of Electricity and Gas supplier invoices to identify errors where money can be reclaimed, or areas of ongoing saving., • Project management of the entire customer journey from on-boarding to delivering the results of our service, • Report writing and presentations to our clients, • Negotiating claims with suppliers and other third parties, • Preparation of agreed figures ready for client invoicing, • Developing a working relationship with your customers. In some cases, client visits may be required, • Read and comply with the company Health & Safety Policy; taking reasonable care for the Health & Safety of themselves and others; co-operate with managers and other employees in fulfilling our objectives and statutory duties. Qualifications and Education Requirements: Essential: • A good working knowledge of Microsoft Office Applications (Excel is essential), • Report writing and presentation skills Desirable: • Energy Industry experience is an advantage, • Experience of electricity and gas cost analysis, • Large data manipulation and formatting skills, • Educated to a degree level What we offer: • Training and development opportunities, • Company pension, • Life insurance, • 4pm finish on Friday, • Access to a wide range of voluntary benefits through our Inspired Benefits Portal If you are interested in the role and would like to be considered, please apply now and a member of our In House Recruitment Team will be in touch. Good Luck!

Schools Account Manager About the job · Location: Home Based (with occasional travel for events) · Salary: £28,000 - £35,000 FTE · Contract: Maternity Cover, December 2025 September 2026 · Days per week – Between 3 – 5 days per week (Flexible) This role could be based out of any UK location - will flexibility to travel as required. About Us The Goyal Foundation and Hallmark Foundation are two philanthropic organisations working in partnership with Hallmark Care Homes to create positive, lasting change for young people and society. The Goyal Foundation was created in memory of Anita Goyal MBE and Avnish Goyal CBE’s parents and grandparents, who arrived in the UK from India over fifty years ago with the vision of building a better life for their family. Today, that same spirit of opportunity, resilience, and generosity drives our mission to make a lasting difference for disadvantaged communities in the UK and abroad - by providing both financial and human resources. The next generation of the Goyal family are now actively leading the charity, continuing this legacy of giving back. About the role Our flagship initiative, Inner Spark, empowers young people to build confidence, self-awareness, and leadership through the SPARK Framework, which equips them with essential life skills: • S – Self-awareness: Understanding strengths, values, and aspirations., • P – Problem-solving: Encouraging creative thinking and resilience., • A – Action-taking: Building confidence to take initiative and turn ideas into reality., • R – Reflection: Developing critical thinking and emotional intelligence., • K – Kindness: Fostering empathy, teamwork, and a strong sense of community. We are on a mission to empower one million young people by 2030 Together, the Goyal Foundation and Hallmark Foundation collaborate on programmes that strengthen the link between education, care, and community. We are a small, collaborative team working across both foundations, supporting one another to deliver a shared mission. The Schools Account Manager will play a crucial role in developing and nurturing deep, long-term relationships with schools, colleges, and education leaders. School Account Manager As a School Account Manager, you will play a key role in expanding our reach and impact by identifying new school partnerships, managing relationships, and ensuring seamless workshop delivery. You will be responsible for researching and engaging with schools, maintaining an up-to-date CRM, and working closely with teachers, schools, and multi-academy trusts (MATs) to facilitate successful workshop bookings. Key Responsibilities: School Engagement & Outreach • Conduct research to identify and engage new schools, multi-academy trusts (MATs), and education networks., • Proactively reach out to schools through email, phone calls, and occasional in-person visits., • Develop and execute strategies to increase school participation in Inner Spark workshops., • Identify opportunities to engage schools through social care and wellbeing initiatives in partnership with the Hallmark Foundation. Relationship Management • Build and maintain strong, long-term relationships with teachers, school leaders, and MATs., • Act as the primary point of contact for schools, ensuring excellent customer service., • Provide guidance on workshop eligibility, including free school meal criteria and funding options., • Represent Inner Spark and both Foundations at education and social care events, conferences, and regional networks. Workshop Coordination & Logistics • Manage the end-to-end bookings process for schools from initial enquiry to confirmed booking., • Maintain a consistent pipeline of bookings to support our nationwide facilitator team., • Coordinate logistical aspects of workshop delivery, including scheduling, venue arrangements, and materials., • Liaise with facilitators and delivery partners to ensure high-quality and impactful workshop sessions. Strategic Growth & Partnerships • Support the development and achievement of annual school engagement and workshop delivery targets., • Develop relationships with regional education bodies, trusts, and networks to support future expansion., • Gather insights from schools to inform future programme design and strategy., • Contribute to outreach campaigns and marketing materials to raise awareness of Inner Spark Data Management & Reporting • Maintain accurate records of school engagement and workshop bookings using a CRM system., • Track and analyse participation data, identifying trends and opportunities for improvement., • Report progress, challenges, and opportunities to the Head of Programmes and Partnerships. Required Skills & Qualifications: · Proven experience in account management, business development, or partnerships (preferably in education, non-profit, or social impact sectors). · Strong communication and relationship-building skills, with the ability to engage with teachers and school decision-makers. · Excellent organisational and project management skills, with the ability to juggle multiple tasks and deadlines. · Proficiency in using CRM systems and office tools (Monday.com, Microsoft Office/Google Workspace) to manage contacts and track engagement. · Ability to work independently and remotely, while collaborating effectively with internal teams. · A proactive and problem-solving mindset, with the ability to anticipate challenges and propose solutions. Desired Skills: · Experience working directly with schools or within an educational organisation. · Understanding of school funding structures and free school meal eligibility. · Familiarity with education policy and the challenges facing schools today. · Experience coordinating workshops, training sessions, or events. · Basic data analysis and reporting experience to measure programme impact. Please send your application to by Sunday 2nd November • First stage: Online interviews (via Teams) will be held on Monday 10th and Tuesday 11th November 2025., • Final stage: In-person interviews will take place on Friday 28 November 2025.

Help us to onboard the top talent to give the people we support the 'best lives possible' ! Community Integrated Care is on an exciting journey of transformation and growth and we are looking to recruit an Onboarding and Induction Coordinator to join our experienced and supportive recruitment division. This is a full-time, permanent post and you will ideally need to based within an hours commute of our Head Office in Widnes as you will need to attend the office at least once a week normally on a Tuesday. What is The Deal for you? • Flexibility! You can work your full-time hours over 4 days and enjoy a long weekend or work over 5 days to accommodate your other commitments., • Hybrid Working! Do you like to work from home? Or do you prefer being in an office? With this role you have the option of working from home or from one of our regional offices or a blend between the two., • Benefits: Retail discounts, holiday discounts, cycle to work scheme and travel discounts through our benefits app., • Development: We'll work with you to develop your career or to learn and experience new things. We're passionate about developing our people!, • Dare to Learn: Access to our amazing online training platform where you can upskill taking a variety of courses and qualifications., • Support: From our Employee Assistance Programme (available 24/7), financial support options, and wellbeing fund you'll have the support available to lead an easier (financial) life. As our Onboarding and Induction Coordinator, you will be the driving force behind a warm, efficient, and compliant onboarding experience for new colleagues joining our charity. You’ll ensure every new starter feels welcomed, supported, and prepared from offer to induction, while maintaining rigorous standards that meet legal, regulatory, and organisational requirements. This role is pivotal in bridging recruitment and operational delivery, ensuring a seamless transition into service. Day to day (list not exhaustive see attached job description) People-Centred Onboarding • Act as the primary contact for new starters, delivering a warm and engaging welcome., • Guide candidates through each onboarding stage, ensuring clarity, support, and access to systems and documents., • Liaise with Service Leaders to ensure timely handover and readiness for each new colleague’s start date. Stakeholder Collaboration • Provide regular updates to regional teams (Recruitment, People Operations, Operations) on candidate progress., • Escalate concerns promptly to maintain engagement and minimise delays., • Prompt leaders to prepare new starter packs (e.g. lanyards, ID badges) for a consistent experience. Operational Excellence • Conduct onboarding file audits and quality checks to ensure process integrity., • Monitor onboarding pipelines, identify trends, and escalate risks to improve regional recruitment KPIs., • Support TUPE transitions and acquisitions with coordinated onboarding and induction support. Compliance and Systems • Manage pre-employment checks including DBS/PVG, Eligibility to Work, and references., • Use systems such as Eploy, NSL Valid8, Access, RefNow, Ucheck, Disclosure Scotland, and Agresso to maintain accurate candidate records., • Ensure confidentiality and legal compliance when handling sensitive data. Our ideal Candidate Qualifications, Skills and Experience • Background in customer service, recruitment, administration, or call centre environments., • Experience managing compliance checks and working towards shared team goals., • Strong IT skills (Microsoft Office and recruitment systems)., • Excellent communication and customer service abilities., • High attention to detail and accuracy., • Comfortable engaging with diverse stakeholders via phone and in person., • Ability to adapt to changing environments and provide professional solutions., • Passionate about delivering a positive candidate journey., • Team-oriented, motivated, and eager to learn., • Confident in managing processes and meeting targets. Why join us ? This is more than just a coordination role—it’s a chance to shape the first impression of our charity for every new colleague. You’ll be part of a supportive team that values excellence, collaboration, and compassion, helping us recruit and welcome the best talent to support the people we serve. Please note, if you are interested in this role, we welcome your application as soon as possible! Depending on the volume of applications received, the vacancy may be closed before the expected advertising end date. Interested and want to know a bit more? To find out more about our charity check out: ___ To find out more about our charity check out: We’re really proud to be a Hive HR Employee Voice Certified organisation, a recognition that confirms our commitment to creating a culture where our colleagues are not only encouraged to share their thoughts, but where this feedback is actively sought and acted upon to drive positive change at every level. In our 2025 Colleague Engagement Survey, 59% (nearly 3,800) of our people shared their feedback and insights, giving us an incredible Employee Net Promoter Score of +34. The Employee Net Promoter Score is a measure of how willing our colleagues are to recommend us as a good place to work to their loved ones – and a score of +34 is considered a Very Good score when compared to global benchmarks set by hundreds of other organisations.

We are TDS. We were established in 2003 to operate tenancy deposit schemes across the UK and to provide dispute resolution services in relation to tenancy deposits. We now operate tenancy deposit schemes in England and Wales, Scotland, and Northern Ireland from our head office in Hemel Hempstead and our other offices in Glasgow and Belfast. In 2022 we also launched the New Homes Ombudsman Service. We are collaborative and forward-thinking with our colleagues and customers at the heart of everything we do. With our proven success, it is necessary to expand our team to ensure the services we offer continue to make a difference. We have a new opportunity within our NHOS Team to join them as an Ombudsman. This is a full-time, remote based position with a salary of £50,470 per annum. Some of the key responsibilities include: • Determining and/or mediating complaints across all NHOS jurisdictions in line with instructions from the Chief Ombudsman and Lead Ombudsman, and in accordance with the Code of Conduct for Ombudsmen and Mediators and the NHOS Competency Framework., • Considering documentation submitted by the consumer and house builder or developer when reviewing complaints., • Discussing any unusual or complex issues with the Chief Ombudsman, Lead Ombudsman, or other members of the NHOS complaints team as appropriate., • Submitting decisions in the required format within the specified time limits., • Producing decisions and providing mediation or conciliation services that ensure high levels of customer satisfaction., • Working with colleagues to develop and adopt new approaches to casework, in consultation with the Chief Ombudsman and NHOS Operations Manager. To be considered for this opportunity you must: • Hold an honours degree or relevant professional qualification., • Have a minimum of 2–3 years’ experience in a decision-making role, ideally in dispute resolution, complaints handling, or a regulatory setting; experience in an ombudsman environment would be advantageous., • Demonstrate knowledge of mediation and conciliation processes; practical experience or relevant qualifications in this area would be an advantage., • Be confident managing a large caseload and meeting tight deadlines under pressure., • Possess sound working knowledge of Microsoft Word, Excel, Outlook, SharePoint, PowerPoint, Salesforce, MS Teams, and Zoom, with the ability to quickly learn new systems and tools. TDS offers a plethora of benefits inclusive of: • 33 days holiday inc bank holidays, • BUPA Private healthcare, • BUPA Wellbeing cash plan, • Pension Scheme, • Additional day off for your birthday, • Plus many more! If you have any questions or would like to find out more information, please feel free to contact me directly. TDS is committed to equality, diversity and inclusion in our workforce and to be truly representative of all sections of society and our customers.

Happiest Minds, the Mindful IT Company, applies agile methodologies to enable digital transformation for enterprises and technology providers by delivering seamless customer experience, business efficiency and actionable insights. We leverage a spectrum of disruptive technologies such as: Big Data Analytics, AI & Cognitive Computing, Internet of Things, Cloud, Security, SDN-NFV, RPA, Blockchain, etc. Positioned as Born Digital . Born Agile , our capabilities spans across product engineering, digital business solutions, infrastructure management and security services. We deliver these services across industry sectors such as retail, consumer packaged goods, edutech, e-commerce, banking, insurance, hi-tech, engineering R&D, manufacturing, automotive and travel/transportation/hospitality. Headquartered in Bangalore, India; Happiest Minds has operations in USA, UK, The Netherlands, Australia and Middle East. Brief Description We are seeking a Tenured Sales Hunter to lead UK/Europe Region and drive sales of software solutions, consulting and IT services within our Infrastructure & security division. The ideal candidate will possess extensive experience in New Business Development from lead generation to closing deals and have a robust network within the industry. The role is expected to lead from the front & contribute to increasing the sales. The person must independently generate leads and convert to deals to yield new logos for IMSS UK/Europe Market facing role • Meet annual sales target as per the Europe Revenue Plan by crafting a GTM that meets the overall revenue goals., • Identify Must Have Account (MHA) lists for Infra and security services and develop a plan to acquire those logos in discussion with delivery and practice heads., • Ensure a cross-geo coordinated pursuit for Global Accounts to increase probability of closing these logos in Europe., • Meet and build relationships with customer CXOs to increase the probability of winning., • Work closely with Alliance Head to invest in and leverage our partners to create a Win-Win strategy and contribute to new logo acquisition efforts. This would include working with some of the PE channel partners as well., • Work with Marketing team to build a Pull strategy leveraging various channels including website, social media and analysts., • Engage with the Analyst and Advisory firms from a field relationship perspective., • Team management to ensure that the team gives the best performance. Ensure the total geo sales target is achieved Responsibilities: • Head the UK/Europe region for Infrastructure and Security., • Track record of consistently achieving Infra and security revenue goals and acquiring new logos., • Ability to influence and position services offerings in alignment with market requirements., • Experience with entire sales cycle including building and executing GTM strategies., • Working with different functions in a collaborative way to ensure goals are met., • Building and inspiring a high performing team that consistently achieves., • Ability to win the confidence of customer executive leadership to build long term relationships., • End-to-End Sales: Manage the entire sales process, including prospecting, qualifying, proposing, negotiating, and closing opportunities., • Relationship Building: Cultivate credible, long-term relationships with prospects and customers to encourage repeat business., • Revenue Generation: Achieve and exceed assigned quarterly sales revenue targets (recognized and collected)., • Opportunity Management: Maintain comprehensive, accurate, and timely records of contact and opportunity information., • Account Development: Identify and develop new accounts while expanding business within existing accounts., • Industry Representation: Attend and represent the company at various business and industry meetings, conferences and trade shows., • Channel Strategy: Implement a comprehensive channel and partner strategy with multipoint lead generation to maximize outreach., • Network Utilization: Leverage existing networks and alliances to uncover additional sales opportunities., • Customer Alignment: Set customer expectations consistent with Happiest Minds’ service offerings and delivery capabilities.

Liability Claims Handler (Home-Based) Leading InsurTech Firm Home-based Salary negotiable, plus benefits RJ-3122L A true ‘digital disrupter’, this cutting-edge Insurtech is turning the claims landscape on its head; challenging the status quo and the previously accepted norms – and delivering fantastic customer outcomes as a result! This ‘Third Party Administrator – with a difference’ is the brain child of several insurance veterans with rich pedigrees in utilising state-of-the-art technology to tackle longstanding problems in the claims industry. Cash rich, it has been backed by a number of specialist VC firms, and has long-term agreements in place with some of the best-known MGA’s on the planet. This is a 100% home-based role, where you will be provided with all the tools needed to make a real success of this role (including a top of the range Apple MacBook with additional screens etc), and benefiting from an extremely friendly and supportive team environment. You’ll efficiently deal with a caseload of Liability claims on behalf of a number of MGAs and insurers. This portfolio will typically comprise Employer’s and Public Liability claims up to a value of £25,000 arising within a range of industry sectors such as hospitality, manufacturing and leisure. There will also be a small amount of 3rd party property damage claims, and other losses such as Products Liability. This is the only Casualty Claims Team in this fast-growing business, and as such, they are very much left to their own devices in terms of the how the team operates, and you will have a meaningful say of the future direction of the Casualty division. Using your extensive experience and knowledge, you will negotiate claims through to final settlement. You’ll have access to the most state-of-the-art technology, as well as full support from a dedicated Claims Support Team. We welcome applications from Liability or Casualty Claims Handlers who have worked for an insurance company, or handled claims via delegated authority at a broker, loss adjuster or in a legal environment. As this role is 100% home-based, you must be highly motivated and able to work under your own steam, with minimal supervision (but lots of support!), and you’ll be well-organised with excellent task-management skills. As you’d expect from a disruptive Insurtech, you should be client service-focused, with a can-do attitude, and pride yourself on your problem-solving skills and innovative approach to delivering excellent client outcomes. As you will be dealing with stakeholders from all walks of life, and dealing with a wide variety of losses, you must have excellent communication and rapport building skills, with the ability to have difficult conversations, whilst demonstrating empathy. The Casualty Manager is quite relaxed about working hours, and whilst most of the team work on a 09.00 -17.00 basis, you can work outside of these hours if you need to be flexible around childcare or other commitments. You will receive a generous salary (Negotiable, depending on experience), together with a range of company benefits, including support towards professional qualifications. For the ambitious, the sky really is the limit! With more high-profile MGA’s being onboarded all the time, there is clearly going to be a myriad of opportunities for progression in the short, medium and longer term! Aston Charles - a personalised service from industry experts General Insurance and Financial Services Recruitment For more jobs like this, or for more information on how we may be able to help you in your search for a new job, please visit our website

We are working exclusively with our client to find a remote Account Executive. About: Our client is a pioneering energy technology company helping large buildings optimise energy use across heating, cooling, solar, and EV systems. Traditionally managed through analogue methods, their platform brings intelligence and automation to legacy infrastructure, delivering cost and carbon savings without impacting comfort. Rather than overwhelming users with data, the system provides clear, prioritised actions—empowering engineers to make high-impact changes quickly. Backed by major energy players, their technology consistently pays for itself, often achieving ROI within the first three months. Focused on tangible outcomes, their mission is to drive down carbon usage while helping customers manage costs in an increasingly complex energy landscape. Having achieved substantial success through CEO-led sales and account growth, it is now time to bring in an Account Executive to support new business efforts. Key Highlights: • 35-person company and expecting 50% headcount growth in the next 6 months., • Backed by BP, Centrica and Mercia in their recent series A., • Currently performing at £1.5m ARR and is growing to £2.8m ARR in the next 12 months (pre-contracted), coming from 20 customers., • Currently have 300 buildings contracted in their portfolio (grown 190 in the last 3 months)., • Strong ROI where customers are experiencing 4x in year 1 and 6x onwards. Tangible methods in place to quantify ROI with customers, all around more effective energy usage and time savings for engineers., • Deal cycles range from 3 to 24 months, depending on complexity and number of buildings, reducing as their market becomes more digitally enabled., • 2 strong relationships with large facilities management organisations to help you gain traction quickly., • Continuously building their partnership network of ticketing systems, facility management, building operating, CMS and service engineering companies., • Established team of 3 in customer success, 3 support analysts (working as pre-sales) and the CEO is heavily involved in sales - they’ll be on hand to onboard you and share how they’ve been successful., • Incoming marketing team to help drive new business opportunities and spread awareness through education in the market., • As the Founding Account Executive, you will be working closely with the CEO and Head of Customer Success to develop a robust GTM function., • ACV of around £120k - you will be working with companies that have at least 10 buildings., • £ 80,000 - £ 90,000 base, with a friendly and open culture that fosters an honest and non-hierarchical approach to high performance. The Role: • Owning and executing the full sales cycle to new logo clients – from qualification and multi-threaded stakeholder engagement to proposal and close., • Long-term client nurturing to ultimate identify and execute on cross-sell opportunities within your client base., • Developing and maintaining strong relationships with key partners who will become a crucial part of the lead generation strategy., • Consulting with clients to understand their energy consumption and priorities in managing building performance. This serves as a cost-saving exercise for their clients., • Qualifying pipeline effectively – ensuring deal progression aligns with business needs and client readiness., • Collaborating with internal teams, including marketing, customer success, and product, to refine the go-to-market strategy and gather feedback from the field., • Supporting the build-out of sales processes and documentation as part of a broader scaling effort. Requirements: • Proven experience closing SaaS deals in a complex environment where multi-stakeholder engagement is absolutely critical., • Experience selling to the built environment (or adjacent sectors), energy tech, or climate tech is a nice-to-have., • Comfort operating in scaling companies where structure and processes are still being built., • Confidence in multi-threaded selling and navigating long deal cycles (average 6 months)., • Strong commercial acumen – not afraid to defend value and avoid discounting traps., • Familiarity with sales methodologies (e.g., MEDDICC, Challenger, SPIN) and ability to build repeatable processes., • Ability to communicate complex propositions to both technical and non-technical audiences., • Self-starter mentality – this is a remote-first role that requires autonomy and proactive initiative., • Quick learner with a hunger to understand this market and hit numbers. Benefits: • Salary from £80k - £90k base x 2 OTE., • Fully remote working, but expected to travel to meet customers and support marketing activities, • Highly supportive company culture.

c£60,000 but with uncapped commission, profit share & an outstanding package Remote with UK travel (periodic visits to Cheshire head office & R&D functions) This is an outstanding opportunity to join a market-leading manufacturer of sustainable, ethical and technologically advanced products, primarily serving the food packaging market. The company enjoys an enviable reputation and an equally impressive client list, yet remains focused on scaling even greater heights through its groundbreaking “next-generation” products, innovations already attracting major attention across its markets from customers, consumers and technology partners seeking to commercialise new sustainable solutions. Put simply, this is a rare innovator that, following a major eight-figure investment, is now quietly setting the pace for what comes next in its sector. This is a business that applies its ethical and sustainable focus not only to its products, but to every aspect of its operations and decision-making. It sits at the forefront of advanced material science, creating sustainable solutions that will reshape products and manufacturing for decades to come. They sit at the forefront of advanced material science, building the kind of sustainable solutions that will help reshape global products and manufacturing for decades to come. From its roots in more traditional allied sectors, they have evolved into a modern engine of innovation, blending chemistry, engineering and digital precision to create next-generation materials that are transforming the way brands think about product performance, removing less sustainable, more damaging products/plastics. Their highly technical team delivers renewable, recyclable and biodegradable alternatives, barrier coatings, laminates and bespoke substrates designed not just to perform, but to protect the planet. Every aspect of the business is driven by sustainability. Energy use, waste management, carbon footprint and circular-economy principles are scrutinised with scientific rigour. The company’s in-house R&D and technical teams work directly with global partners and OEMs to design smarter, cleaner materials for a world that can no longer afford disposable thinking. Its laboratories and production lines are powered by an ethos that innovation must serve both customer and climate, and that true progress lies in creating products that leave nothing harmful behind. This is a deeply ethical business: values-driven, and committed to long-term stewardship. Its people are encouraged to think like owners, to take pride, act with integrity, and build enduring partnerships with clients who share the same belief that technology should make things better. Now, with state-of-the-art capabilities, the product of their £8-figure investment) and a surge in global demand for sustainable materials, the company is expanding its commercial team in response to sustained growth. They are seeking a Sales Account Manager with both entrepreneurial energy and technical curiosity, someone who can translate customer challenges into breakthrough solutions, and who sees the enormous potential of a market that is rapidly moving beyond plastic. The rewards are outstanding: a dynamic, role with uncapped commission, uncapped career potential, genuine influence, and the chance to be part of a business that is changing the future of sustainable manufacturing. About the Role A newly-created, customer-facing sales and account management position responsible for generating new business growth and further developing existing relationships in line with short, medium, and long-term strategic plans. The focus is on exploiting newly installed operational coating capability for both new and existing customers. The appointee will take a high degree of autonomy in the management, development and leadership of their key markets, but with the full support of the Board and technology functions across this global business. The successful candidate will design, develop and implement clear strategies to profitably expand the sales in their markets, and beyond. They will be tasked with the management of new and existing customers to achieve the agreed profitability and sales targets as well as the on-going performance. But this is not a stand-still role. The appointee will be on a set succession planning strategy to broaden their role and see it develop. Opportunities are as uncapped as the appointee's aspiration, and earnings. Key Accountabilities & Responsibilities • Deliver planned sales growth in markets requiring advanced coatings and production methods., • Translate customer needs into and manage early-stage new business opportunities to determine key success factors., • Develop new relationships at customers, OEMs and key suppliers of materials., • Project-manage new business development activity in specific designated areas., • Contribute to the annual budgeting process and strategy review., • Develop and maintain an in-depth understanding of the current product portfolio and technical/operational capability., • Liaise with technical and product development functions on future customer and market requirements., • Develop detailed and sense-checked roadmaps to gain access to new markets., • Keep abreast of competitor activity and technically driven market developments., • Coordinate and ensure new business / new product development activity is well managed., • Provide the business with a depth of market knowledge and customer insight to facilitate tactics for entry into target areas of growth., • Attend and coordinate relevant industry trade shows. Key Competencies • Effective communication and influencing skills., • Planning and delivering results., • Strategic thinking and innovation., • Effective decision-making skills., • Commercial awareness., • Building effective working relationships, internally and externally. The Person Candidate profile and chemistry fit is critical for this pivotal role. Working within a fast-paced, innovative, entrepreneurial environment, attitude is as important as experience. The person is everything. The brightest stars in this impressive business are all about having the right. Attitude along with technical knowledge and a sustainable focus. This is a tight business with open communication; the ability to ‘get along’ and build relationships is essential. Suitable candidates will be experienced Sales Professionals with demonstrable commercial and operations capability. They will crucially have had commercial (and sales) exposure within broadly relevant technology/scientifically led products, and/or sustainable sectors. The appointee will have worked within in a fast-paced, entrepreneurial, commercial environment. They will have designed commercial sales and business development strategies, worked closely with operations and technical teams in designing solutions and have had success in doing to. They will be ready to take that step up to lead the expansion into some of world’s high-growth markets; markets fuelled by consumer demands as well as legislation. The successful candidate will have had extensive experience of controlling the entire sales cycle, and doing so with high levels of autonomy and commerciality. Suitable candidates will already be high achieving, experienced BD/Sales/Account Managers with a track record of personal success. They will possess a strong ethos in supreme service delivery, customer engagement and a background in creating and managing a culture of success. They will have significant entrepreneurial ability and desire, and be hugely excited by a very fast paced environment, thick with USPs – technical strength is underpinned by a real “Just Do It” attitude. Skills • Technically competent, capable of gaining trust and respect of clients at a senior level., • Able to multi-task and manage diverse customer requirements., • Strong networking skills and direct sales experience with accounts of £100k+., • Entrepreneurial spirit, self-motivated, comfortable working remotely., • Balances long-term strategic goals with immediate priorities., • Demonstrates broad commercial and operational awareness through experience or study., • Flexibility to travel in line with new customer and market needs. Knowledge & Experience Essential: • Demonstrable experience in international technological product sales, account management or business development., • Proven new-business generation skills., • Excellent communication and organisational skills., • Experience interacting globally with customers, suppliers and OEMs. Desirable: • Background in specialist coating markets., • Familiarity with business model generation and formal review processes., • Knowledge of coating, laminating, paper, synthetics, printing and conversion., • Degree level education, • Recognised sales and or project management training Technical Skills & Abilities • Project management and problem-solving skills., • High motivation with a performance-driven mindset., • Technically capable of conducting advanced product dialogue with clients., • Financial and technical interpretation, analytical and business-modelling skills., • Proficiency with Microsoft Excel., • Understanding of coating operational technologies such as curtain and slot bead. This is an exceptionally rare opportunity to join a pioneering, values-led organisation that blends technical excellence with true purpose, where your sales success will help shape a cleaner, more sustainable future for you as well as the planet.

Group Sales Manager – Hyundai MEX & Vans – Rygor Plant 🌍 Sales Territory is London, Birmingham, Bristol & everything in between. ⏰ 45 hours a week – 08:00 – 18:00 (30 min unpaid break) £ - £65,000 DOE with an OTE of £150k 🔧 Your Role At Rygor, we are looking for an experienced group sales manager to head up our team of mini excavator & van sales area managers. You will be responsible for leading and inspiring a high performing and profitable sales team, incorporating the mini excavator range of our Hyundai brand, along with the Mercedes Benz Van & Maxus van products. Here at Rygor Plant, we’re taking a different approach to our compact product range offering. Our MEX sales team will be focused on developing new relationships with the MEX customer base, with not only our Hyundai MEX products but also our commercial van portfolio of Mercedes Benz & Maxus. This multiple product offering will give your team all the tools they need to engage with new customers to start developing those relationships. Day to day, you will be: • Plan, organise, direct, and motivate the sales team through exceptional leadership., • Hold compelling and collaborative sales meetings, manage overall sales activity to deliver opportunity, pipeline and ultimately sales targets., • Develop and deliver processes to support the sales team to deliver results, identify and rectify areas of weakness or challenge., • Exceed all agreed sales targets, using all available sales tools. Including CRM / Sales Funnel management., • Create and deliver long term sustainability of a growing department., • Stock management and ordering., • Ensure that the entire product range, consisting of customer demonstrators and new machine deliveries are always presented professionally and meets the Rygor Group standard., • Conduct training needs analysis (competencies and product knowledge) to develop the sales team., • Be able to report back accurate information. Including, departmental financial data, sales and cash generation forecast reports, stock turn, expected sales conversion ratios, lost opportunity data, finance and service pack penetration., • You actively encourage new ways of thinking and challenge the norm and status quo., • You demonstrate a strategic and tactical approach to business and react to market trends in order to transform them into business opportunities., • You embrace imposed changes to capitalise on new opportunities., • You steadfastly uphold the company’s values of being Rewarding, Reliable & Respectful. This role will be a great fit for you if: • You are looking to challenging yourself and know you will be a success with taking a world-leading brand to market (with the backing of the largest Mercedes-Benz commercial vehicle dealer in the UK, Rygor Commercials., • You have deep knowledge of the MEX industry and have fantastic, proven success in a sales leadership role, ideally in the construction sector., • You have a successful track record of business development and exceeding your targets and have strong target orientation and pursue own goals, • You know sales and budget steering systems, you understand and adapt KPIs to deliver results., • You understand and are able to report back to the Head of Sales, accurate data which reflects your departmental position., • You work systematically and have strong organisational ability., • You work independently and have self-responsibility and own opinions on relevant topics., • You have ability to carry out analysis of needs and requirements, identifying root causes., • You have a strong coaching approach to leadership, and you facilitate inspiring, informative and inclusive team meetings. 🥳 Benefits for you • Working for an official Great Place to Work™️ and UK Best Workplace., • Working for a Best UK Workplace for Wellbeing., • Working with our award-winning team – we have been named 'Service Provider of the Year' at the WhatVan? Awards 2022 and winners at the IOIC Employee Engagement Awards., • Access to 100s of employee perks on Perkbox., • Auto-enrolment pension., • A day off for your Birthday., • Enhanced Maternity and Paternity policies., • Access to our wellness programme and Employee Assistance Programmes, including WeCare from Canada Life (EAP with 24HR Online GP access and second Medical Opinion)., • Mental Health First Aiders., • Reward and recognition programmes, including our annual setting standards awards., • Annual appraisals programme and progression opportunities., • Manufacturer training and access to our in-house training hub., • Long service recognition., • Branded uniform (front of house staff)., • Death in service benefit., • Ongoing investment in company facilities and working environments., • 23 days of annual leave per year 💙 Our Values & Behaviours We’re looking for incredible team members who share our values and can add to our culture. Values are shared beliefs that guide our decision-making, culture is how we function as a group and how we live our values as individuals. Rewarding I am grateful. I am courageous. I am curious. Reliable I am honest. I am attentive. I am trustworthy. Respectful I am inclusive. I am resilient. I am kind.

Join Our Award-Winning Team as a Pub Investment Project Manager! Are you passionate about property investment and eager to make a significant impact in the hospitality industry? Punch is an award-winning pub company seeking a dynamic and experienced Investment Project Manager to aide the delivery of our property investment programme and drive our continued success Role Purpose To develop and deliver a sector-leading property investment programme in our Management Partnership (MP) portfolio to ensure our pubs are well-invested and maintained to operational and safety standards at all times. Collaborating with colleagues across the business and supply chain to ensure we deliver high-quality investments. An understanding of operational, guest, and financial requirements of each project is key, working at multi-levels to ensure we make the best of each growth opportunity and invest wisely. Own the end-to-end investment process for each pub from inception to being ready to trade. Play a key role in the innovation of the design and development of customer-facing concepts – working as part of a cross-functional team Accountabilities Thriving together • Successful Investment Programme: Delivering MP transfers and investments in the existing MP Pub Estate, meeting targets for time, cost, and quality in line with the MP investment strategy., • Continuous Improvement: Contributing to ongoing improvements in the investment programme and supply chain, focusing on pub design, operational effectiveness, cost engineering, and project delivery., • Budget Management: Managing capital investment budgets and providing monthly performance reports against the budget. Delighting every guest • Investment Programme Development: Leading the creation and delivery of a top-tier investment programme for the MP estate, including MP transfers and investments in the existing MP Pub Estate, meeting targets for time, cost, and quality in line with the MP investment strategy., • Maintenance Standards: Ensuring pubs are maintained to operational and safety standards., • Collaboration: Working with colleagues and the supply chain to deliver high-quality investments., • Project Understanding: Grasping the operational, customer, and financial needs of each project., • Multi-level Work: Ensuring optimal growth opportunities and wise investments., • End-to-End Process Ownership: Managing the entire investment process from inception to readiness for trade., • Innovation and Design: Playing a key role in innovating and developing customer-facing concepts as part of a cross-functional team., • Sector-Leading Designs: Delivering MP concepts that meet targets and are exemplary enough to be emulated by others., • Customer Feedback: Seeking and utilising feedback from internal and external customers to inform investment decisions., • Community Integration: Reinforcing the position of pubs in the community through investment design and delivery, aligning with company values, and reviewing industry trends for potential benefits., • Continuous Improvement: Contributing to ongoing improvements in the investment programme and supply chain, focusing on pub design, operational effectiveness, cost engineering, and project delivery., • Innovation Opportunities: Exploring and testing new ideas and products through MP investments, evaluating their benefits, and integrating successful innovations into regular operations Doing well by doing good • Lead a focused, engaged supply chain to deliver these sector-leading investments. Building on existing success while challenging the norms to enable growth and progress., • Be recognised as the “Property Project” expert on pub investment and design within Punch., • Deliver low carbon and environmentally sustainable principles across Unity pubs through our investment activities, considering equipment, materials, construction methods, and ongoing operations to minimise the environmental impact of our investments Pride in our stride • Be recognised as a committed team player, integrated into both the Property and Operations team thinking while bringing positive challenge and support on all things investment-related., • Work closely with Property colleagues to help the wider property team understand and best support the work in MP; identifying and resolving any conflicts to ensure seamless support to our Partners., • Create a high-performance culture with key suppliers, delivering continuous improvements in service, innovation, and value-added relationships., • Source and develop supplier arrangements to support our MP capex programme, working with the Commercial team to provide cost, quality, and availability of supply benefits to Punch. Key Relationships • Investment Manager, • Head of Investment, • Senior Investment Manager, • Senior Operations Manager, • Group Property Director, • Group Strategy & Commercial Director, • Operations Director (Unity), • Marketing Team, • Contractors and Designers, • Support Centre functions Person Specification - Technical Competencies / Professional expertise • Knowledge of the licensed retail sector (operations or estate or multi-site FMCG property experience), • Capital investment experience covering a range and size of projects., • Detailed knowledge of hospitality design – ability to interpret, influence and suggest design changes., • Ability to travel widely across UK as required by programme of investments., • IT literate – intermediate Word, Outlook and PowerPoint and advanced Excel, • Key behavioural traits required are Planning & Organising, Negotiation and Assertiveness skill,, • Thriving in a fast-paced environment, • Demonstrable ownership of personal development journey Benefits • Location: North - flexible with location, • Salary: Competitive, • Bonus: Performance related, • Car: Cash Allowance, • Contract: Permanent, • Benefits: Pension, Private healthcare, 25 Days holiday plus options to buy and sell, Retail and Leisure discount scheme, health and wellbeing suite, plus many more…

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you'll receive: • A market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you'll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it's a flat battery, tyre change, or complex fault-finding, you'll provide quick, confident solutions and reassurance when our members need it most. You'll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We'll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that's rewarding, fast-paced, and full of variety - this is it. No CV required when you apply - it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you'll get benefits that go the extra mile: • Strong base pay - £35,000 a year and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success - Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover - From your very first day, • Car salary sacrifice scheme - Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays - 23 days plus bank holidays (rising to 25 with service), • Pension & life cover - Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support - 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we've been keeping drivers moving, and today we're trusted by over 15 million members. We're also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we'll be with you every step of the way to help you grow and develop your career.

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As Head of Customer Supply Chain, you will lead the end-to-end customer supply strategy, ensuring inventory availability supports channel growth and meets customer needs across retail, DTC, and B2B channels. Key Responsibilities for the position of Head of Customer Supply Chain:. What you will be do

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Head of Customer Supply – Shape the Future of a Purpose-Led Heritage Brand. With a rich legacy and a clear purpose, this is a business sharpening operations, accelerating growth, and putting customers firmly at the heart of everything it does. Lead end-to-end customer supply operations, delivering

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Head of Service for Provider Services. Provide a strategic oversight of children's placements and be the interface between Children's Services and Commissioning ensuring Children's Services has a comprehensive understanding of expenditure, how much is being spent and the impact it is having. Provide

A great holiday entitlement of 26 days annual leave, increasing with length of service, plus Bank Holidays and optional additional leave purchases. Lancashire County Council is seeking a Head of Operations to lead and transform adult social care services across the county. Operational Leadership Exc

Auxilion works with many of Ireland and the UK’s leading Enterprise, Corporate and Public Sector companies providing a wide range of services covering Consulting, Managed Services, Digital Services and Project Services. The Head of SOC will work as part of the Customer Delivery Division Management

As a strategic leader you will be expected to contribute to the operational management and development of the wider service, working closely with the Assistant Director and other Heads of Service for Children's Services. Head of Service for their SAFEGUARDING AND QUALITY ASSURANCE SERVICE. Head of S

As the Head of Customer Success & Support, you will be responsible for building, scaling, and leading our Customer Success Managers team and Service Desk team. Valsoft is looking for a Head of Customer Success & Support to join our growing global team in the UK. Valsoft Corporation is a portfolio of

As Head of Provider Services, you'll provide strategic leadership and direction across Medway's Provider Services, ensuring children and young people receive the highest standard of care and support. Head of Service - Provider Services. Reporting to the Assistant Director of Children's Services, you

As Head of Service Management for CTO, you’ll embed best practices across a diverse technology portfolio, working closely with product and engineering teams to balance speed of delivery with operational excellence. Head of Service Management for CTO. Apply and evolve global service practices acros

As Head of Customer Supply Chain, you will lead the end-to-end customer supply strategy, ensuring inventory availability supports channel growth and meets customer needs across retail, DTC, and B2B channels. You’ll have the chance to shape strategy, optimise operations, and work closely with a col

Nobul is excited to be partnering with an award-winning SaaS company, who are currently recruiting for a Head of Customer Operations to join their team. Lead, mentor, and inspire a team of 11 dedicated professionals, fostering a culture of accountability, continuous improvement, and client-first pro

Leading the detect and response team, supporting professional development, and ensuring service readiness. Due to the 24/7 nature of the Cyber Security Operations Centre, this role will at times require some out of hours and on call availability. The successful candidate will be expected to work ful

Head of Service – Risk Management and Business Unit | Adult Social Care. A great holiday entitlement of 26 days annual leave, which increases with length of service. Lancashire County Council is seeking a highly motivated Head of Service – Risk Management and Business Unit to join our senior lea

If you are interested in the role, or know of anyone who may be, please contact Greg at Service Care Solutions on (phone number removed) or email (url removed). Foster a culture of excellence, compliance, and accountability. Contribute to the development of risk management and governance frameworks.

Provide direction and leadership to a diverse team of specialists; designing and evaluating services based on data, evidence and evaluation of activities, to ensure that the team are reaching our target audiences, and are seeking continuous improvement from the activities they undertake. Head of Com

As Head of Customer Service, you will oversee all customer touchpoints across ecommerce, retail, and post‑purchase care. We are seeking an experienced Head of Customer Service to join a fast‑growing luxury Skin & Beauty brand. This is an exciting opportunity to shape the future of customer servi

Get notified about new Head of Service Management jobs in. Evidence of Continuing Personal and Professional Development (CPD) in relation to Housing Management Services. Chartered membership of the Chartered Institute of Housing (CIH) or working towards CIH or other relevant profession body.

As Head of Service, you will lead operational services in either Erewash or Chesterfield, ensuring children and young people receive the support they need to stay safe and thrive. Head of Service – Localities (Erewash & Chesterfield). Derbyshire County Council is recruiting for two pivotal Head of

As Head of Service Camberley Branch IT MSP You will be responsible for the leadership, performance, and continuous improvement of our Camberley Branch (Comprising Enterprise IT, Camberley, Cheltenham Tier 1 & Tier 2 support functions). As business lead of the historical Enterprise IT customer base,

The Head of Service Delivery will oversee the strategic alignment, development, and execution of all service functions. Work with the Head of Innovation to test, operationalise, and embed new products into the service delivery function. Support Head of Community & Impact with measurement of SCN’s

Head of Existing Customer Analytics – Financial Services. As Head of Existing Customer Analytics, you will lead a small but high‑impact team responsible for delivering data‑driven insights that shape how the business serves, retains, and optimises the relationship and value with their customer

Are you a visionary leader passionate about transforming children's services and championing a person-centred approach? The role of Head of Service: Children’s Services and Chief Social Work Officer role spans the Moray Council and the Moray IJB and the council is seeking an exceptional individual

We're seeking an experienced Deputy Head of Service to join the Access and Safeguarding service within Adults Social Care on an interim basis. As Deputy Head of Service, you will lead operational excellence across three critical service areas:. Deputy Head Of Service - Access & Safeguarding.

Knowledge of how digital and AI can support service design and delivery, alongside an understanding of their limits and risks. As Head of Service Design, you will:. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer c

Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity currently offers a unique blend of emotional, practical, and educational support to over 750 young people. We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved childre