Head of customer service jobs in PrestonCreate job alerts

CCP are delighted to have been engaged by a great brand in Hampshire who are looking to recruit a Head of Customer Service for their rapidly expanding business. Hybrid (Minimum 3-days-a-week in-office). For the right candidate, our client will consider someone that lives far from Southampton, offeri

This is a superb opportunity to join our highly established, professional and very reputable client as they seek to recruit a Head of Finance to join their team at their site close to Haywards Heath on a permanent and full time basis. Head of FinanceFull time permanent role - Mon-Fri 0900-1700 and 0

Act as the internal champion of loyalty and customer value, shaping Domes' global customer engagement strategy. Head of Customer Loyalty & Partnerships. Solid understanding of GDPR and regulatory considerations around customer data and financial/loyalty products, or the ability to quickly get up to

Head of Service Delivery – (Infrastructure, Management, 3rd Party Suppliers, Vendors, Hands on, Team Management, RFP’s, Service Delivery) – Permanent – Fully Remote. Please send an up‑to‑date copy of your CV to be considered for the Head of Service Delivery. Charles Simon Associates are

A leading houseware brand in London seeks an experienced Head of Consumer Care to shape a consumer-centric function. The ideal candidate has strong leadership skills, a data-driven mindset, and a deep understanding of customer journey design. You will lead the team in delivering exceptional experien

Liquid Personnel is seeking a dynamic and experienced leader to join it client’s Adult Social Care leadership team as Deputy Head of Service and Principal Therapy Lead based in Hackney. Job Title : Deputy Head of Service. This is a pivotal role, responsible for driving operational excellence, cham

The Head of Customer Success is also responsible for the day-to-day management and operational leadership of the Customer Success team, one of several teams that are part of the overarching customer success initiative. The Head of Customer Success will be responsible for overseeing Kinsta’s. By ap

We are seeking an experienced and driven Head of Customer Loyalty & Partnerships to join our team. Domes Resorts is seeking an experienced Head of Customer Loyalty & Partnerships to architect and scale Domes’ new membership ecosystem — a hybrid role that may include regular travel. Act as the in

We're generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated team to support our fantastic growth. A service-oriented culture and empathy with the needs of

Head of Customer Success (EMEA). Head of Customer Success (EMEA). Experienced in customer success / full ownership responsibility for managing customers.

You will directly manage our Team Leads (NEMEA and SEMEA), set the operating cadence for the current CSMs, lead on hiring and expansion of the team, and orchestrate cross‑functional motions with Sales, Solutions Consulting, Partners, Professional Services and Scaled Solutions. We are seeking a Hea

A global EdTech company is seeking a Head of Customer Success (EMEA) to oversee university partnerships and lead the onboarding process of the Cadmus platform. The position requires presence in the London office two days a week and supports a diverse and inclusive work environment.

A global EdTech company is seeking a dedicated Head of Customer Success (EMEA) to enhance relationships with educators and manage platform implementations across UK universities. The position requires presence in the London office two days a week and offers a diverse and inclusive workplace.

Head of Customer Success (EMEA). Head of Customer Success (EMEA). Experienced in customer success / full ownership responsibility for managing customers.

This position offers the chance to make a meaningful impact on the lives of service users and colleagues alike. A healthcare organization in Greater London seeks a dedicated leader to enhance the quality of clinical services. Candidates should demonstrate strong leadership skills and a commitment to

Familiarity with IT Service Management (ITSM) frameworks and process automation within shared service environments and knowledge of digital security best practices and compliance requirements for customer-facing and enterprise applications are highly desired for this role. Implement controls and ass

A leading sleep product company is seeking a Head of Customer Experience to revolutionize their customer interactions and journey. You will lead a dedicated team, embedding new standards and leveraging customer data to enhance retention and drive loyalty.

The ideal candidate will manage the store portfolio, drive customer relations, and ensure professional standards are met, contributing significantly to the company's performance and profitability. A UK optical retailer is seeking a passionate Head of Retail to lead its team across 18 stores in the U

A leading AI-powered business planning platform in London is seeking a Head of Customer Success for EMEA. Ideal candidates will have experience in B2B SaaS Customer Success and possess strong people management and executive engagement skills.

We’re generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated team to support our fantastic growth. A service‑oriented culture and empathy with the need

The London Borough of Harrow is looking for an inspiring Head of Service – Children & Young Adults with Disabilities (CYAD). Experience of managing people effectively within a customer‑focused, service delivery organisation. Head of Service - CYADS (Harrow Council).

As a member of DVSA’s Corporate Senior Leadership Team, the Head of Sustainability and Fleet will lead the sustainability team successfully through:. The Head of Sustainability and Fleet has leadership responsibility for the delivery and management of the sustainability strategy, including initiat

Take ownership of resolving any instances of service failures, proactively providing resolutions that meet or exceed customer expectations and uphold our brand promise. As a key member of our leadership team, contribute to the strategic direction of the Customer Experience function, aligning it with

A rapidly growing FinTech firm in Greater London is seeking a Head of Customer Service to lead its customer service team across the UK and Europe. The ideal candidate will have proven experience in scaling customer service operations, a strong track record with KPIs, and leadership skills. This role

Define customer objectives, analyze customer data, develop a testing plan, customer triggers and next‑best‑action communications to drive revenue growth through customer engagement, growth and retention. The Head of Customer Migrations will be the primary liaison between operations, sales and pr

The post holder is required to provide the professional leadership, support and advice and guidance expected of an experienced Civil Servant whilst supporting the delivery of estates and operational strategies, as well as other government and DVSA strategies. The Head of Sustainability and Fleet has

The Head of SIAM will lead the Service Integration and Management function for a major telecommunications client. Head of Service Integration and Management. Define, monitor, and report KPIs for service availability, incident resolution, and customer experience across the integrated supply chain.

A leading WordPress hosting company is seeking a Head of Customer Success to shape their customer success strategy. The position is remote-friendly and offers an array of benefits including flexible PTO and professional development budgets. This role involves overseeing the customer success initiati

A top-managed hosting company in Greater London is seeking a Head of Customer Success to lead its customer success strategy. This role involves overseeing customer satisfaction initiatives, driving customer retention, and managing a cross-functional team to ensure customer happiness. The ideal candi

A local government council in Greater London seeks an experienced Head of Customer Services & Quality to establish and lead a new service within Tenancy Services. The role involves setting direction for a responsive customer service, ensuring quality assurance, and implementing transformational chan

A leading IT service provider in Greater London is searching for a Head of Service Management. This role involves leading a team of Service Delivery Managers to enhance customer experience and satisfaction while achieving contract service levels. Candidates should have strong experience in service d

Development of plans and strategies for each customer segment, including setting of goals, communications, set up of triggers and measurement approaches, and regular review of progress. Leading the migration plan by cohort will require an analysis of the end-to-end customer experience to minimise an

We are looking for an experienced Head of Customer Services & Quality to set up and lead this brand new service within Tenancy Services, following a recent service review. A Quality team who will design and deliver a quality assurance programme for Tenancy Services, oversee our complaint handling an

The Head of the Auditory Implant Service will work collaboratively within the multidisciplinary team and will be responsible for leading the operational and strategic management of the service to ensure delivery of efficient and effective patient care. The post holder will be responsible for ensurin

This is a job that we are recruiting for on behalf of one of our customers. Head of Customer Success at fast-growing B2B SaaS platform. Lead, mentor, and develop a high-performing Customer Success team, fostering a culture of excellence.

The Head of the Auditory Implant Service will work collaboratively within the multidisciplinary team and will be responsible for leading the operational and strategic management of the service to ensure delivery of efficient and effective patient care. The post holder will be responsible for ensurin

A leading IT solutions provider in the United Kingdom is seeking a Head of Service Management to lead their Service Delivery team. You will focus on enhancing customer satisfaction and driving service improvements across a portfolio of accounts. This role offers a competitive salary package and the

We are seeking a highly skilled and experienced Head of Product ServiceNow to lead our ServiceNow product strategy and operations. We design, build and run the right technical competencies and partnerships to enable Capita to deliver seamless public and customer services – from working collaborati

Head of Service Operations London Market. You will own the complete Client Service delivery function, leading high-profile change initiatives, managing budgets and resources effectively, and acting as senior escalation point for complex service issues. What's In It For You as Head of Service Operati

We are looking for a Head of Customer Experience to rebuild our customer journey from the ground up. Has run Voice of Customer programs and knows how to turn customer insights into better products, stronger content, and improved marketing. A Head of Customer Experience Who Turns Support Into a Growt

The Head of the Auditory Implant Service will work collaboratively within the multidisciplinary team and will be responsible for leading the operational and strategic management of the service to ensure delivery of efficient and effective patient care. The post holder will be responsible for ensurin

We’re generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated team to support our fantastic growth. Head of Technology Service & Solutions. You will also

Head of Service is responsible for global service delivery for Unitas products to external clients and those contracted by several Apex Group companies, involving intragroup service agreements. Detailed knowledge of CASS 5 and 6 and application of rules to operational teams. Our business is unique i

The Head of the Auditory Implant Service will work collaboratively within the multidisciplinary team and will be responsible for leading the operational and strategic management of the service to ensure delivery of efficient and effective patient care. The post holder will be responsible for ensurin

The Head of Service Management & Operations is critical for maintaining operational excellence and service reliability across the technology organisation while enabling rapid business growth through scalable service management practices. This role drives the implementation of ITIL‑aligned service

Development of plans and strategies for each customer segment, including setting of goals, communications, set up of triggers and measurement approach s, and regular review of progress. Leading the migration plan by cohort will require an analysis of the end-to-end customer experience to minimise an

To ensure high standards of service delivery in all areas of work related to the work of the Children & Young People with Disabilities Service. Sanctuary Personnel, an innovative and committed recruitment agency has a new permanent position available for a Head of Service within the Children & Young

A mission-focused online commerce organization is looking for a Head of Customer Success to lead their customer success efforts during a transformative phase. The role involves developing B2B customer success operations, driving growth and customer retention using data insights, and inspiring a high