Head of customer service jobs in HatfieldCreate job alerts

The Head of Customer Excellence main focus is to lead our initiatives in enhancing customer relationships and driving sales of residential heat pump and service offerings. Demonstrated experience in managing or overseeing customer experience or customer excellence programs, ideally within the res...

Sellick Partnership is excited to be partnered with one of our highly regarded public sector clients to recruit a Head of Service role within Commercial Law. Main accountabilities of the Head of Service (Commercial Law) include:. This role will support the Executive Director, Heads of Service and...

This role will be responsible for the overall management of the EMEA service function – including Finance, Payroll and customer service to support the EMEAs President and Leadership Team to improve the business performance of the region. Robust knowledge of some or all of Finance, Customer Servic...

As Head of Service Delivery, you’ll oversee the daily operations of our expanding delivery team — including consultants, writers, and team leads. Join one of the the fastest-growing companies, where they leverage AI and a tech-enabled service model to help businesses secure funding. Have a stron

This is an ideal opportunity for someone looking to make a full step into sales leadership within a business that will only continue to expand! You’ll also work closely with a CRO that has worked for some of the most recognisable tech brands on the planet!. Fully remote working available with mul...

Evidence of Continuing Personal and Professional Development (CPD) in relation to Housing Management Services. Work in partnership across the operational management board (OMB), senior management board (SMB), public and private sector partners, customers, and central government to drive the deliv...

As Product Director you will be the head of Product Management for the entire portfolio of current and future software products within the Coats Digital business unit as well as be responsible for our Global Customer Success function. Conducting voice of the customer (VOC) and observational voice...

The successful candidate will be instrumental in ensuring the quality and reliability of our client's software releases, fostering a culture of continuous improvement, and enhancing the overall service delivery capabilities. We have an excellent opportunity for an experienced and strategic leader...

To apply for the Head of Travel Operations and Service Delivery role, please email your CV and a member of the team will be in contact to discuss this opportunity. Head of Travel Operations and Service Delivery Responsibilities:. This is role is offered on a hybrid or fully remote basis within th...

To apply for the Head of Travel Operations and Service Delivery role, please email your CV and a member of the team will be in contact to discuss this opportunity. Head of Travel Operations and Service Delivery. This is role is offered on a hybrid or fully remote basis within the UK, the head off...

The successful candidate will be instrumental in ensuring the quality and reliability of our client's software releases, fostering a culture of continuous improvement, and enhancing the overall service delivery capabilities. We have an excellent opportunity for an experienced and strategic leader...

To apply for the Head of Travel Operations and Service Delivery role, please email your CV and a member of the team will be in contact to discuss this opportunity. Lead and oversee the review, creation, and implementation of Specialist Delivery policies, procedures, and measures to support expert...

The successful candidate will be instrumental in ensuring the quality and reliability of our client's software releases, fostering a culture of continuous improvement, and enhancing the overall service delivery capabilities. We have an excellent opportunity for an experienced and strategic leader...

Reporting to the President of Europe, the Head of Customer Marketing & Development owns the end-to-end customer brand experience: marketing, public relations, consumer insights, category management, trade-show activation, and retailer collaboration. We are seeking a Global Head of Customer Market...

We seek a Head of Customer Success to drive adoption and revenue growth through exceptional client experiences. You’ll report directly to the CEO and be the strategic owner of Customer Success. Our CEO, Danyal, has spent most of his career in PE and Investment Banking at blue-chip financial insti...

This role offers a chance to shape the future of children’s services in Luton and make a lasting difference in the lives of children, young people, and families. Support the Head of Service in driving service transformation and continuous improvement. In this role, you will be responsible, as dir...

Manage and support the Customer Service team based in our clients head office. Lead, motivate, communicate with, develop, appraise and performance manage the team to ensure they are fully motivated to achieve best performance, excellent customer service and to meet the aims and requirements of th...

Managing customer interactions across official and unofficial channels, including the Optum Help Centre and social media, and creating user-friendly content for platforms like Facebook. Head of Customer Communications. Our customers and partners are using our solutions in all health and care sett...

Key Responsibilities: Quality Assurance Management - Lead and Mentor the QA team - Oversee all aspects of the QA lifecycle, including test planning, design, automation, and reporting - Implement and enhance QA methodologies - Collaborate closely with Product and Development teams to integrate QA ...

Evidence of Continuing Personal and Professional Development (CPD) in relation to Housing Management Services. Lead the management, development, performance and continuous improvement of all Housing services including, Housing Needs & Homelessness, Tenancy Services and Rent, and Private Sector Ho...

Each one of us shares a strong will and passion to continuously aim for change, reinforcing our commitment to creating "an even better tomorrow" Role summary: The Head of Customer Excellence main focus is to lead our initiatives in enhancing customer relationships and driving sales of residential...

Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. Head of Service Experience Transformation. Within Client Operations we’re dedicated to providing a streamlined end to end journey for clients, utilising new ways of workin...

Work closely with the CRO to build out the revenue strategy, focussing largely on optimising inbound lead conversion, but also building an outbound sales approach that will exceed growth targets! Lead a team off 3, mentor, motivate and drive performance as you build your sales leadership career! ...

Reporting to the President of Europe, the Head of Customer Marketing & Development owns the end-to-end customer brand experience: marketing, public relations, consumer insights, category management, trade-show activation and retailer collaboration. We’re looking for a Global Head of Customer Mark...

The role of Head of Service & Repair offers the unique opportunity to build a business unit from the ground up. Meeting with customers to discuss service and after sales services the business can offer to existing customers. The aftermarket services they are looking to develop include fabrication...

The role will lead a team of up to 24 across core customer service and back-office functions - including complaints resolution, logistics queries, order management, and stock support. Leading and inspiring cross-functional customer service and administrative teams, ensuring alignment to service s...

Meeting with customers to discuss service and after sales services the business can offer to existing customers. The role of Head of Service & Repair offers the unique opportunity to build a business unit from the ground up. For this Head of Service & Repair role the following benefits are on off...

The successful candidate will be instrumental in ensuring the quality and reliability of our client's software releases, fostering a culture of continuous improvement, and enhancing the overall service delivery capabilities. We have an excellent opportunity for an experienced and strategic leader...

They will build strong relationships with customers of IT Services to drive the quality of all IT services and provide a persistent means by which customer needs can be received and reflected into the end-to-end service delivery strategy. NHS Supply Chain IT operates a Service Integration And Man...

Head of User Support - 6 month contract - hybrid - ASAP start - SC clearance needed. Administrative and Support Services, IT System Training and Support, and Software Development.

The role of Head of Service & Repair offers the unique opportunity to build a business unit from the ground up. Meeting with customers to discuss service and after sales services the business can offer to existing customers. Tailoring the Service & Repair business for larger customers, understand...

The successful candidate will take on the role as Head of Service for our Homeless portfolio providing maternity cover for our current Head of Service. The Head of Service will report to the Executive Director of Care, Health and Wellbeing. Our Head of Service will be performance driven with a dr...

To assist the Service Managers and Registered Managers in providing the vision, leadership and strategic direction to drive the Organisation towards its goal of becoming a market leader within the independent sector in the provision of Family Assessment and Support Services. Experience of working...

The company aims to expand its service and after-sales offerings, including fabrication, maintenance, repair, spares, automation software support, and process support. The Head of Service & Repair will be responsible for establishing and developing this business unit from scratch. Tailor services...

As the Head of Service – Asset Management & Building Safety, you will lead the strategic planning and delivery of asset management, building safety, and capital investment across our housing stock. Apply now to become our next Head of Service – Asset Management & Building Safety and help shape t

The successful candidate will be instrumental in ensuring the quality and reliability of our client's software releases, fostering a culture of continuous improvement, and enhancing the overall service delivery capabilities. We have an excellent opportunity for an experienced and strategic leader...

We have an exciting opportunity to join the team as Head of Fixed Connectivity to lead the delivery and evolution of some of the most complex, secure, and critical digital services within the UK. Role: Head of Fixed Connectivity Service. This includes planning and overseeing the rollout of next-g...

As the Head of Service Delivery, you will lead a small, remote team of support professionals, fostering a culture of accountability, collaboration, and excellence. Ensure the efficient day-to-day operation of the service desk, including effective handling of service requests and incidents. This k...

Head of Customer Service Key Responsibilities:. Head of Customer Service Skills:. I'm working with the UK's leading lifestyle and retail brand to recruit an exceptional Head of Customer Service.

As the Head of Service Transition and Business Improvement, you will lead a team of technical professionals, ensure continuous service availability, and drive improvements aligned with organizational goals. Head of Service Transition and Business Improvement. Head of Service Transition and Busine...

This pivotal role will be a part of the Management Team, reporting to our Founder and CEO, and be instrumental in driving our next phase of growth, offering unparalleled opportunities for professional development. Be the voice of the customer - collect NPS and CSAT feedback, ensuring insights rea...

The Head of Customer Excellence is focused on leading initiatives to enhance customer relationships and drive sales of residential heat pumps and services. You will create a self-serve software platform to measure and promote customer loyalty, aiming for a seamless customer experience that foster...

As Head of Service, you'll lead by example, ensuring service standards remain high and consistent, while mentoring a team of floor managers across all venues. Join a dynamic group of 10 bars and restaurants across London and Birmingham, known for their exceptional service and vibrant atmosphere. ...

You will proactively drive the business forward by delivering / exceeding your customers' expectations as well as through a focus on continuous improvement; you will find ways of improving the service, how relationships (both internal and external) can be strengthened and how processes can be imp...

You will proactively drive the business forward by delivering / exceeding your customers' expectations as well as through a focus on continuous improvement; you will find ways of improving the service, how relationships (both internal and external) can be strengthened and how processes can be imp...

Act as Data Protection Officer in relation to information governance responsibilities and work collaboratively with the Director of Legal and Governance, Head of Legal and Head of Democratic Services to ensure a strong ethical culture. Are you ready to lead and inspire a dynamic governance team? ...

As Head of Service: Safeguarding, you will be responsible for the development and implementation of effective Safeguarding and practice improvement strategies and services that contribute to the Children’s Services Business Plans and strategies, which dovetail with Wirral Council’s Strategic Pla

The Head of Customer Excellence main focus is to lead our initiatives in enhancing customer relationships and driving sales of residential heat pump and service offerings. Customer retention needs to be at the heart of our sales and marketing strategy, we have a varied customer base from direct t...