Buscar empleo: 75 ofertas de trabajo de head of customer service en Worcester (agosto 2026)

Fire Safety Manager

hace 2 horas

Worcester

Job summaryJob share / part time hours to be considered for right candidateWe are seeking an experienced and highly motivated Fire Safety Manager to act as the Trusts competent person for all matters relating to fire safety. This senior role plays a critical part in ensuring compliance with the Regulatory Reform (Fire Safety) Order 2005 and the NHS Firecode suite of guidance across a diverse portfolio of acute and community healthcare premises.The post holder will provide expert professional advice and assurance to the Director of Estates & Facilities, senior leaders and the Trust Board, supporting the delivery of a safe environment for patients, staff and visitors. You will lead on the development, implementation and continuous improvement of the Trusts Fire Safety Management System, ensuring robust governance, risk management and statutory compliance.Working closely with Estates, Capital Planning, Health & Safety, Emergency Planning teams and external enforcing authorities, you will oversee fire risk assessments, fire safety training programmes, audits and investigations, and provide specialist input into new developments and service changes. You will also play a key role in staff engagement, training delivery and influencing best practice across the organisation.This is an excellent opportunity for a confident fire safety professional with strong leadership skills, healthcare experience and a proactive approach to assurance and continuous improvement within a complex NHS environment.Main duties of the jobThe Fire Safety Manager will lead on all aspects of fire safety compliance across the Trust, acting as the competent person under the Regulatory Reform (Fire Safety) Order 2005. The role is responsible for developing and maintaining a robust Fire Safety Management System, undertaking and overseeing fire risk assessments, delivering statutory and mandatory fire safety training, and providing expert professional advice to senior leaders, Estates teams and Trust committees. The post holder will work closely with internal teams and external enforcing authorities to ensure fire safety risks are effectively managed, audits and investigations are completed, and assurance is provided to the Trust Board through clear governance, reporting and continuous improvement.As part of the Trust's aim to improve diversity across the Trust, positive action is being taken and all applications for this post from BAME, Disabled and LGBT+ candidates can request to be considered under an expanded Guaranteed Interview Scheme if they meet the minimum criteria as specified in the person specification for this role.Applicants will be prompted in the application form to declare if they wish to be considered under this expanded Guaranteed Interview Scheme, and their response would be visible to the Shortlisting Panel.If you have any queries about expanded Guaranteed Interview Scheme, please contact Rob Saunders (HR Manager - Recruitment) in confidence via email robert.saunders1@nhs.netAbout usWorcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.The Trust operates hospital-based services from three sites in Kidderminster, Redditch and WorcesterOur workforce is more than 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.We are committed to recruiting the best people to work with us. Our values, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do. Being open and honest Ensuring people feel cared for Showing respect to everyoneWe are committed to developing a culture of continuous improvement by embedding the principles of our Improvement System.We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.DBS Checks and CostsAny applicants who are offered posts requiring a DBS check as part of their employment check will have the cost of this check (at the current rate) deducted from their salary. Please see link in Supporting Information section for more details on DBS checks and costs.DetailsDate posted11 August 2026Pay schemeAgenda for changeBandBand 8aSalary 57,528 to 64,750 a year ContractPermanentWorking pattern Full-time, Flexible working Reference numberC9365-26-0396-3Job locationsAlexandra HospitalWoodrow DriveRedditchWorcestershireB98 7UBUnited KingdomWorcestershire Royal HospitalCharles Hastings WayWorcesterWR5 1DDUnited KingdomKidderminster General HospitalBewdley RoadKidderminsterWorcestershireDY11 6RJUnited KingdomJob descriptionJob responsibilitiesAs the Trusts competent person on all matters relating to Fire Safety, the post holder will ensure that that the Trust complies with Regulatory Reform (Fire Safety) Order 2005 (RRO) legislation and will work closely with all relevant parties within the Trusts hospital and community premises externally to ensure the provision of a fire safe environment for patients/staff/visitors and to facilitate sustained care and well-being.By the provision of competent advice, assist the Trust Board, Director of Estates and Facilities and the Trust in providing and maintaining levels of fire precaution within Trust premises in line with NHS Health Technical Memorandum Fire Code suite of documents requirements, and maintaining good relationships with Hereford & Worcester Fire and Rescue Service. The post holder will be part of a high-skilled, professional compliance health and safety team that forms an integral part of the Trusts Estates and Facilities Division. Developing and maintaining an open and transparent Fire Safety Management System, the post holder will be able to provide assurance through the Head of Health & Safety and Fire Safety to the Director of Estates and Facilities and the wider Trust Board on matters relating to Fire Safety.The post holder will be responsible for the provision and content of fire training and for ensuring fire risk assessments are in place that meet the statutory requirements of the RRO.Full job description available in supporting documents Job description Job responsibilitiesAs the Trusts competent person on all matters relating to Fire Safety, the post holder will ensure that that the Trust complies with Regulatory Reform (Fire Safety) Order 2005 (RRO) legislation and will work closely with all relevant parties within the Trusts hospital and community premises externally to ensure the provision of a fire safe environment for patients/staff/visitors and to facilitate sustained care and well-being.By the provision of competent advice, assist the Trust Board, Director of Estates and Facilities and the Trust in providing and maintaining levels of fire precaution within Trust premises in line with NHS Health Technical Memorandum Fire Code suite of documents requirements, and maintaining good relationships with Hereford & Worcester Fire and Rescue Service. The post holder will be part of a high-skilled, professional compliance health and safety team that forms an integral part of the Trusts Estates and Facilities Division. Developing and maintaining an open and transparent Fire Safety Management System, the post holder will be able to provide assurance through the Head of Health & Safety and Fire Safety to the Director of Estates and Facilities and the wider Trust Board on matters relating to Fire Safety.The post holder will be responsible for the provision and content of fire training and for ensuring fire risk assessments are in place that meet the statutory requirements of the RRO.Full job description available in supporting documentsPerson Specification Experience EssentialContinuing professional developmentKnowledge of The Regulatory Reform(fire safety) Order 2005Working knowledge of NHS Firecode series HTM 05 Conduct suitable and sufficient fire risk assessmentsCarry out fire safety surveys and reviews Excellent presentation skills written and verbal.Successful team leadership/motivation of othersEffective report writing. Ability to assess efficacy of training programmes. Ability to operate/think laterally at a strategic and operational level. Commitment to customer service. A track record of developing and maintaining good working relationships at all levels in a large organisation.Must be a team player and have personal initiative and drive.Good IT skills Must be confident and a firm leader who exhibits presence.Well-developed written and oral communication skills. Contributing to management reviews. Several years experience in fire safety Knowledge and experience in the application of Firecode. Experience of preparing and delivering training courses. Experience of working across organisational boundaries to improve standards. Experience of working with external agencies and influencing internal change. Experience and knowledge of undertaking and reviewing fire risk assessments. Experience in undertaking fire safety audits and conducting investigations Highly developed and effective verbal and written communication skills General computer literacy skills and ability to use Microsoft Office applications including Office, Excel and Word. Ability to devise and deliver training programmes using eLearning, face to face, webinar and Teams environments.DesirableExperience of both public and private sectors.Experienced manager with a demonstrable track record of success. Collecting complex information with ability to analyse data. Motivates others and leads by example. Previous experience in planning for major incidents, risk reduction for health prevention. In depth knowledge of NHS Guidance. Knowledge of: Fire Safety Management Environmental Management Security Management Qualifications EssentialFire Safety backgroundwith evidence ofhealthcare experienceScience- or engineering-based degree education; and / or extensive experience of fire safety to masters level.Certificate in Training Practice or extensive experience of preparing and delivering training.Membership of a professional organisation (e.g. the Institution of Fire Engineers (IFE); the Institute of Fire Prevention Officers (IFPO)Member of NationalAssociation ofHealthcare Fire OfficersDesirableProfessional training CertificationFire engineering/fire safety degree or other relevant academic qualification.Professional qualification in a fire-related subject.Registered as a fire risk assessor with a recognised accreditation body. Personal Qualities EssentialProfessional personal presentation and manner. Positive attitude and flexible approach. Must lead, drive health department forward, work flexibly, liaise with health service colleagues and Trusts partners. Improving Diversity and Inclusive Recruitment EssentialAs part of the Trust's aim to improve diversity across the Trust, positive action is being taken and all applications for this post from BAME, Disabled and LGBT+ candidates can request to be considered under an expanded Guaranteed Interview Scheme if they meet the minimum criteria as specified in the person specification for this role. Here you can declare if you wish to be considered under this expanded Guaranteed Interview Scheme and this response would be visible to the Shortlisting Panel. Person Specification Experience EssentialContinuing professional developmentKnowledge of The Regulatory Reform(fire safety) Order 2005Working knowledge of NHS Firecode series HTM 05 Conduct suitable and sufficient fire risk assessmentsCarry out fire safety surveys and reviews Excellent presentation skills written and verbal.Successful team leadership/motivation of othersEffective report writing. Ability to assess efficacy of training programmes. Ability to operate/think laterally at a strategic and operational level. Commitment to customer service. A track record of developing and maintaining good working relationships at all levels in a large organisation.Must be a team player and have personal initiative and drive.Good IT skills Must be confident and a firm leader who exhibits presence.Well-developed written and oral communication skills. Contributing to management reviews. Several years experience in fire safety Knowledge and experience in the application of Firecode. Experience of preparing and delivering training courses. Experience of working across organisational boundaries to improve standards. Experience of working with external agencies and influencing internal change. Experience and knowledge of undertaking and reviewing fire risk assessments. Experience in undertaking fire safety audits and conducting investigations Highly developed and effective verbal and written communication skills General computer literacy skills and ability to use Microsoft Office applications including Office, Excel and Word. Ability to devise and deliver training programmes using eLearning, face to face, webinar and Teams environments.DesirableExperience of both public and private sectors.Experienced manager with a demonstrable track record of success. Collecting complex information with ability to analyse data. Motivates others and leads by example. Previous experience in planning for major incidents, risk reduction for health prevention. In depth knowledge of NHS Guidance. Knowledge of: Fire Safety Management Environmental Management Security Management Qualifications EssentialFire Safety backgroundwith evidence ofhealthcare experienceScience- or engineering-based degree education; and / or extensive experience of fire safety to masters level.Certificate in Training Practice or extensive experience of preparing and delivering training.Membership of a professional organisation (e.g. the Institution of Fire Engineers (IFE); the Institute of Fire Prevention Officers (IFPO)Member of NationalAssociation ofHealthcare Fire OfficersDesirableProfessional training CertificationFire engineering/fire safety degree or other relevant academic qualification.Professional qualification in a fire-related subject.Registered as a fire risk assessor with a recognised accreditation body. Personal Qualities EssentialProfessional personal presentation and manner. Positive attitude and flexible approach. Must lead, drive health department forward, work flexibly, liaise with health service colleagues and Trusts partners. Improving Diversity and Inclusive Recruitment EssentialAs part of the Trust's aim to improve diversity across the Trust, positive action is being taken and all applications for this post from BAME, Disabled and LGBT+ candidates can request to be considered under an expanded Guaranteed Interview Scheme if they meet the minimum criteria as specified in the person specification for this role. Here you can declare if you wish to be considered under this expanded Guaranteed Interview Scheme and this response would be visible to the Shortlisting Panel.Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer detailsEmployer nameWorcestershire Acute Hospitals NHS TrustAddressAlexandra HospitalWoodrow DriveRedditchWorcestershireB98 7UBUnited KingdomEmployer's websiteEmployer detailsEmployer nameWorcestershire Acute Hospitals NHS TrustAddressAlexandra HospitalWoodrow DriveRedditchWorcestershireB98 7UBUnited KingdomEmployer's website

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