Head of customer service jobs in LiverpoolCrear alertas

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £35,000 and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £35,000 and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £35,000 and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £35,000 and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £35,000 and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £35,000 and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Closing date: 22-01-2026 Funeral Director £28,762 (£14.75 per hour) plus benefits Full time 37.5 hours per week, Monday - Friday 9am - 5pm - as part of this role, you'll also be part of the on call rota Kirkby, Liverpool, L32 8RR No experience needed. Please note all positions within Funeralcare can involve direct physical contact with the deceased as part of normal duties – the amount of contact will differ dependant on role applied for. Typical duties include but are not limited to preparation, transportation, and personal care of the deceased to be carried out with professionalism, dignity, respect and adherence to health and safety standards. Please carefully consider your comfort levels with these responsibilities before applying. We’re looking for an empathetic and commercially minded person to join the Co-op Funeralcare team. You don’t need industry experience. If you have great people skills, and a real commercial focus, you could be perfect for this role. At Co-op Funeralcare, we provide a caring and compassionate service when families need it most. As a funeral director, you’ll be right at the heart of that service. You’ll balance your time between managerial and business tasks, and building strong, trusting relationships with clients. At the Co-op, you’ll be part of something meaningful. Join us today. What you’ll do We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you. Learn more about our recruitment process at Your Co-op Application Journey and our inclusion commitments at Diversity and inclusion at Co-op As part of your application you’ll need to complete an online assessment. It will take you around 20 minutes to complete this test. If you’re successful in your application, we’ll perform some background checks as part of our pre-employment screening process. These will include a DBS (disclosure and barring service) and adverse media checks, and an occupational health questionnaire (to ensure you are fit to perform the role). We’ll also check your social media activity on platforms like Facebook, Twitter and Instagram. Any offer of employment made will be conditional upon the completion of pre-employment screening checks.

An established pharmaceutical business is seeking a Head of Pharmacy to lead its commercial engagement across the UK pharmacy sector. This senior role carries responsibility for shaping pharmacy strategy, managing key accounts, and driving sustainable growth across generic, branded generic and OTC portfolios. The position sits at the intersection of commercial leadership, pharmacy relationships, and market access, requiring a deep understanding of the UK pharmacy landscape, NHS structures, pricing dynamics, and supply considerations. The successful candidate will have great leadership and mentoring experience. Knowledge and experience within CMO would be desirable but not essential. There is scope to develop and grow within the business to manage and lead other business units. Key Responsibilities Pharmacy Commercial Strategy • Develop and execute a UK pharmacy strategy across multiple, independent, symbol group and buying group customers., • Set clear commercial priorities, revenue targets and KPIs for pharmacy channels., • Ensure pricing, positioning and promotional activity reflect market conditions and customer needs. Key Account Management • Lead senior relationships with pharmacy multiples, buying groups and key independent customers., • Negotiate listings, rebates, supply agreements, and promotional activity., • Maintain long-term, trust-based partnerships focused on reliability, value and compliance. OTC & Consumer Health (Pharmacy-Focused) • Support growth of OTC and consumer health products within pharmacy and retail environments., • Collaborate on category management, merchandising initiatives and seasonal campaigns. Wholesalers & Distribution • Manage commercial relationships with national and shortline wholesalers., • Negotiate pricing, service levels and stock availability to support pharmacy customers. Commercial Execution & Supply Alignment • Work closely with Supply Chain and Operations to ensure continuity of supply in a highly competitive and price-sensitive market., • Respond to UK-specific market challenges including shortages, concessions and tariff changes. Compliance & Governance • Ensure all commercial activity aligns with MHRA, ABPI, PAGB, NHS procurement guidance, competition law and the UK Bribery Act., • Promote a culture of ethical, compliant engagement across the pharmacy-facing commercial team. Financial & Performance Management • Lead pharmacy pricing strategy and manage profitability at national and account level., • Oversee commercial budgets, promotional spend and margin performance., • Provide clear reporting and insight to senior leadership. Leadership & Collaboration • Lead, coach and develop a high-performing commercial team., • Collaborate closely with Regulatory, Medical, Quality, Finance and Supply Chain functions to deliver aligned outcomes. Experience & Background Essential • Extensive experience within UK pharmaceuticals, with a strong focus on pharmacy channels., • Proven track record managing commercial relationships with pharmacy multiples, buying groups and wholesalers., • Deep understanding of UK pharmacy economics, drug tariff dynamics and supply considerations., • Strong commercial judgement, negotiation capability, and financial acumen., • NHS tendering experience., • Experience operating in highly regulated environments., • Strong leadership and mentoring experience within a matrix or cross-functional organisation. Education • Degree in Pharmacy, Life Sciences, Business or a related discipline.

Job Description – Health and Safety Officer Who are we? Stern Energy operates ground-mounted photovoltaic systems with a current capacity of 400 MW in the UK. We are among the largest operators in Europe with activities in 5 countries and over 1.6 GW under management. We are specialised in proposing and executing revamping and repowering projects to enhance the performance of the assets we operate. How do we work? EXPERTISE, RESPONSE, TRANSPARENCY AND PASSION: our values guide our work. Our professional commitment is to translate the expertise gained into maximum plant efficiency and maintenance of long-term performance. We provide an integrated, timely and effective service based on a "Total Quality" approach of experience, know-how and nationwide services. We continually invest in equipment and technology to refine our procedures and operating methods; we provide our services through internal staff to ensure autonomy and maximum responsiveness. Transparency is key to our work so that our customers can rely on constant control of the plants and the quality of services provided. Customer relations is our passion for building a lasting relationship of trust. We have a dedicated internal team of specifically qualified, multi-disciplined engineers boasting significant expertise, all of whom are solution providers. Main responsibilities • Reviewing and managing risk assessments, method statements and permits to work., • Evaluate and update existing health and safety procedures to align with new legislation or policy changes., • Provide guidance, support, technical information and assistance to subcontractors who work on our sites., • Collaborate with departments and the Head of Health and Safety to develop and implement effective, best-practice safety systems., • Supporting accident/incident investigations and Root Cause Analysis (RCA) of near misses and incidents to ensure safe working procedures are being followed in respect to company policy and UK legislation and regulations., • Perform regular site inspections/audits and prepare detailed reports for the Head of Health and Safety. Skills and Qualifications • Strong experience working in a Health and Safetyenvironment., • Highly organised with the ability to prioritise multiple demands., • Experience or an understanding of the electrical or solar PV sector would be of benefit, but is not essential., • Knowledge of UK health and safety standards and legislation., • Strong interpersonal and communication skills., • Relevant certifications (e.g., NEBOSH, IOSH) are a strong advantage., • Experience with ISO 45001 would be of benefit., • Ability to work independently and collaboratively in a hybrid work environment., • Proficiency in English. A great benefits package to include: • Employee Assistance Programme: 3rd party support for help when you need it, • Pension scheme, • Bonus programme, • Company sick pay, • Inflation support scheme, • Team building day., • Great company culture and regular events, • Wellness Wednesday for 30 minutes every week for mindfulness on top of lunch break, • Extensive learning and development programme, • Regular wellbeing check-ins, • Company mobile phone, • Laptop, • 25 days of annual leave plus Bank holidays At Stern Energy, we are deeply committed to promoting equality and inclusion, and we celebrate the diversity of our team—both those who are with us today and those who will join us in the future. We encourage applications from individuals of all backgrounds, regardless of gender, gender identity, national origin, religion, social, cultural, or ethnic background, sex, sexual orientation, age, disability, pregnancy, veteran status, or any other characteristic protected by law. Our hiring decisions are based solely on business needs, job requirements, and qualifications. We strive to be an equal opportunity employer, fostering an inclusive environment where everyone is respected and free from discrimination or harassment.

Residential Sales Consultant Liverpool & Manchester Full-Time – Permanent Due to ongoing expansion, we are seeking a highly experienced and motivated Residential Sales Consultant with a strong commercial background to drive the occupancy and leasing for our co-living and PRS properties. The role requires you to provide support to both our domestic and international markets, managing relationships with local businesses, international accommodation agents and current and prospective tenants. The ideal candidate will have a proven track record in residential sales and leasing within the housing sector, with specific experience in the co-living and PRS markets. The role requires a collaborative and flexible approach to working alongside operational teams and will be primarily based at our Head Office in Liverpool, with attendance at our flagship site Square Gardens in Manchester as and when required. We are looking for a dynamic individual who thrives in a fast-paced environment and has excellent interpersonal skills. Downing are a leading provider of co-living and private rented sector (PRS) accommodation based in the heart of Manchester. We are dedicated to creating vibrant, community-focused living spaces that offer convenience, comfort, and a sense of belonging. Our latest development, Square Gardens, is centred around green and open landscaped spaces, delivering a sustainable place to live and gather with exclusive shared resident amenities and services. Key Responsibilities: • Manage all sales and lettings enquiries, guiding prospects through the application and move-in process., • Build and maintain positive relationships with local partners, businesses, and external accommodation agents., • Provide agents with pricing, availability and basic marketing material as required., • Monitor competitor activity, market trends and pricing to support local sales strategy., • Track enquiry performance, conversions and incentive usage, providing regular updates and reports., • Maintain accurate records across CRM and internal systems, updating availability, enquiries and booking progress., • Support marketing activity by ensuring listings, collateral, and show apartments are well presented and up to date., • Deliver an excellent customer experience, supporting residents and building strong relationships throughout their journey., • Conduct in-person and virtual property viewings as and when required, ensuring the property is presented to a high standard., • Collaborate with on-site and head office teams, providing support to ensure smooth communication and efficient operations. Key Requirements: • Experience in residential sales, lettings, or a customer-facing property role (PRS/BTR/co-living desirable)., • Strong sales skills with confidence in converting enquiries into bookings., • Excellent customer service approach with the ability to build rapport and maintain professional relationships., • Highly organised with strong attention to detail and the ability to multitask effectively., • Confident communicator with excellent verbal and written skills., • Comfortable using CRM or booking systems, with good general IT competency., • Proactive, adaptable, and able to use initiative in a fast-paced environment., • Professional and confident presentation., • Awareness of cultural differences and the ability to work effectively with international customers., • Ability to analyse basic performance data and follow reporting processes., • Familiarity with tools such as Canva, HubSpot, KX or MRI (desirable but not essential). Benefits: • Competitive Salary, • 25 days holiday + bank holidays, • Company Pension Contribution, • Gym Access, • Modern Office in the centre of Liverpool’s Business District, • Employee Assistance Programme, • Life Assurance Cover

Sales Coordinator Liverpool Full-time 6 Month FTC We have an exciting opportunity for a Sales Coordinator to join our team in our recently refurbished, modern Head Office in Liverpool City Centre. We are looking for a dynamic individual who thrives in a fast-paced environment and has excellent interpersonal skills. The role requires you to provide interim support to both our domestic and international markets, managing our day-to-day relationships with international accommodation agents and supporting our sales and administrative functions. To maintain our market share, drive sales, and achieve 100% occupancy, you’ll collaborate daily with both internal and external stakeholders. You must be able to identify solutions to ensure all stakeholder needs and demands are met whilst driving the best results for the business. Quality customer service is paramount, as are excellent relationship management skills. Downing are family-owned, award-winning leading developer, owner, and operator of bespoke, luxury student accommodation, residential and commercial properties across the UK. We have been operating for over 35 years and currently have 14 operational student accommodation schemes in 10 major cities, with an impressive £1.6bn worth of developments in the pipeline Key Responsibilities: • Managing both customer, and international accommodation agent enquiries, • Ensuring all sales enquiries are responded to and processed within appropriate timeframes; successfully converting general enquiries into sales, • Managing the sales booking processes, e.g., obtaining applications and documentation, • Updating both Operations teams and CRM system of all agreed bookings and relevant information, • Produce marketing collateral for the use of agents, • Tracking budgets for commissions and lettings, • Understand, analyse and interpret data to generate sales reports as and when required, • Assist in the negotiation of commission structures with external accommodation agents, • Updating accommodation agents of booking availability and prices, • Liaising with our China office to discuss market trends, agent requests, agent feedback, market trends, competitors etc., • Providing our China office with suitable training and marketing materials, • Assisting in growing our presence emerging international student markets, • Arranging agent visits, live streams, filming etc. with Operations teams, • Regularly tracking agents’ performance, • Reconciling payments and commissions, • Reconciling budgets and incentives Key Requirements: • Previous experience within a Sales / Admin role, • Proven ability to build and maintain strong professional relationships, • Strong attention to detail, • Familiar with online communication apps and platforms, • Excellent IT skills, including a strong knowledge of Microsoft Word, Excel and PowerPoint, • Excellent communication skills, both written and oral Desirable Skills / Experience: • Experience working with international accommodation agencies, • Experience using booking / CRM systems within a data compliant environment, • Experience within Student Accommodation or University sector, • A working knowledge of Canva, Kinetics and HubSpot Benefits: • Competitive Salary, • 25 days holiday + bank holidays, • Company Pension Contribution, • Gym Access, • Modern Office in the centre of Liverpool’s Business district, • Employee Assistance Program, • Life Assurance Cover

Code Wizards Group is a world leader in backend and multiplayer infrastructure for the gaming industry. From high-scale AAA console and PC games to fast-paced mobile indie titles, we empower studios to bring multiplayer experiences to life. Within the Group lie Multiplayer Wizards, whose sole responsibility is to help game studios to run and operate their game infrastructure seamlessly for the players. We're on the search for some Contract DevOps Engineering talent to join the team working on some specific game migration work. Are you a highly productive DevOps Engineer, looking to use your wealth of games industry knowledge and your technical DevOps skills to help keep games online and running, whatever challenges are thrown at you? In this role, you will use your skills to help educate others in the team and act as an escalation point for head-scratching problems. Incidents are no problem, and you are happy to pick up and run with an outage, working with internal teams and the customer to keep the game infrastructure online. DUTIES AND RESPONSIBILITIES • Diagnosing and performing root cause analysis on customer infrastructure, including in incident scenarios, • Proactively identify and raise methods of improving team efficiency and procedures to improve support to the customer, • Assisting with escalated issues and navigating scenarios across multiple teams, • Writing clean, scalable, and performant scripts & code, • Forming part of a regular on-call rotation supporting our customers and internal teams SKILLS AND EXPERIENCE • Experience working in the gaming industry having migrated a live service game in production., • Knowledge of backend systems for online games and ideally exposure to game engines, Unity, Unreal etc., • An excitement to expand your knowledge on unfamiliar infrastructure and tools, • Automation knowledge on a wide variety of tools – Ansible, Terraform, Grafana, and Kubernetes, etc., • Prior experience migrating a game from one Cloud provider onto AWS, • Excellent knowledge of containers, virtual machines and Linux server administration, • Demonstrable experience in programming or personal code-based projects. Please note, initially, we will be looking at people with knowledge of the Games Industry.

As Head of Customer, you will lead the entire customer operation, overseeing:. You will own the customer strategy and work closely with internal teams - including Warehouse, Logistics, and Sales - to ensure a consistent, seamless customer experience. Reporting directly to the C-suite and working wit

Have held a Head of level role within a products style organisation. As Head of Customer, you will lead the entire customer operation, overseeing:. Navigate the complexities of regulated, multi‑step customer journeys.

Head Of Service Location: Churchill Court, 2 Westmoreland Road, Bromley, BR1 1AS Start Date: ASAP Contract Duration: 6+ Months 37 hours per week Working Hours: Mon – Fri, 09:00 – 17:00 Pay Rate: £ 66. Ensure services are delivered in line with Council values, behaviours, and standards of

Regional Head of Customer CareAt Gleeson, were proud to build quality homes that change lives - and we know that exceptional customer care is at the heart of that promise. Were looking for a passionate and experienced Regional Head of Customer Care to lead our

Berkshire based - hybrid role Please send your CV to me, Martin Warner, and I will get back to you as soon as possibleMy client is is expansion mode and is actively looking to recruit a very strong Client and Customer Manager who will join a hardworking and motivated team of

Head of Customer SuccessWho we are?Verifile is an award-winning leading provider of CV verification and background screening services using innovative technology and methodology. As a Head of Customer Success </

This role requires a strategic thinker with a proven track record in software sales and people leadership. Responsibilities include developing a sales strategy, managing customer relationships, and driving revenue growth. The ideal candidate will possess strong emotional intelligence and a commitmen

A governmental agency is seeking a Head of User Centered Design to lead the UCD function and inspire a team across various service areas. This role offers the opportunity to influence organizational strategies and drive performance improvements in service execution. You'll be responsible for enhanci

A leading retail company is seeking a Head of Service Continuity who will ensure the availability and performance of services during disasters. You'll enhance operational excellence through data-driven improvements and lead a team of continuity professionals. This role requires strategic leadership

You and your team will be the face of ARO for our largest and most strategic clients—owning the delivery of contracted services and ensuring outstanding customer satisfaction across every touchpoint. We are looking for an experienced Head of Service Delivery, sitting on the. Support sales with ser

A public safety organization in the UK seeks a Head of Accountability and Performance, responsible for leading and managing technology services that directly support police forces. The role involves overseeing a £32 million budget, ensuring service efficiency, and driving the DDaT strategy.

This strategic role involves leading a team of Customer Success Managers, driving customer engagement, and ensuring clients realize the full value of the product suite. A leading fintech company in Greater London is hiring a Head of Customer Success. The role offers competitive compensation and an a

As Head of Service - Registration & Bereavement Services, you will provide strategic leadership across Registration & Nationality, Mortuary and Bereavement Services, including cemeteries, while holding the statutory role of Superintendent Registrar. You will operate at the intersection of public ser

A leading infrastructure project provider in the UK is looking for a Head of Contractual Assurance Delivery for a fixed-term contract of 9 months. The role requires strong experience in regulated environments, a deep understanding of RAB funding, and the ability to develop assurance frameworks.

A leading pharmaceutical solutions provider in the UK is seeking a Head of Customer Care to lead the strategy and delivery of customer care services. This full-time position offers a salary of up to £75,000 based on experience, along with competitive benefits including gym memberships and 33 days o

A leading charity organization is looking for a Head of Complex Care to oversee service delivery and manage a dedicated team. The role requires proven clinical leadership experience and a strong understanding of health and social care regulations. Offering a salary between £60,000 to £65,000 and a

A leading recruitment firm is seeking a Head of IT based in Rugby to lead a high-performing team and enhance customer experiences through effective technology use. This hybrid role offers a competitive salary of £70k - £80k plus a bonus and comprehensive benefits package, including private medical

A leading investment platform company in the UK is seeking a Head of Customer Acquisition to drive and evolve their customer acquisition strategy. The position offers a competitive salary, a hybrid working model, and an array of benefits including extensive holiday entitlement and health plans. The

Ideal candidates will have extensive experience in luxury brands, a strong grasp on customer service technology, and the ability to foster a culture of empathy and excellence in service. A luxury jewelry retailer in the United Kingdom is searching for a Head of Customer Service and Client Care. The

Plan the operation of the theatre and customer experience team to ensure the security and wellbeing of staff, customers, assets, and resources. As Head of Customer Experience & Operations, you’ll lead the strategic design and delivery of our audience journey while driving commercial growth through

We’re hiring a Head of Customer Education Content, to lead the strategy, creation, and impact of the educational content that powers Pipedrive’s customer growth and loyalty. We’re looking for the Head of Customer Education Content that is responsible for all the key customer-facing educational

The Crown Prosecution Service has eight head of area operations opportunities across England and Wales. At the Crown Prosecution Service, we are responsible for delivering justice through the independent and effective prosecution of crime. Civil Service pension, with an average employer contribution

You will champion the reimagining of customer services in ways that promote visible, meaningful improvements and collaborate with senior leaders across Housing, Property Services, Investment and IT to embed the voice of residents in decision‑making. Would you like the opportunity to lead a complex

As the Head of Managed Service Operations – Head of Practice, reporting to the Head of Managed Services, you will help set the strategic direction for how we operate, optimise, and assure services across our Managed Service portfolio. You will also work closely with other Heads of Practice and Ser

A leading travel industry company in the United Kingdom is looking for a strategic leader to develop and manage service transformations. You will work with B2A partners, optimizing processes for efficiency while ensuring high-quality service.

As our Head of Customer Success, you'll lead the function, elevate performance and ensure customers experience measurable, scalable value across our full suite of talent solutions. TMPW is part of PeopleScout, one of the world’s leading RPO providers and a member of the TrueBlue Inc. Own gross pro

Guaranteed Tenants Ltd is looking for a Head of Existing Customer Analytics to lead a high-impact team delivering data‑driven insights that shape how the business serves, retains, and optimises the relationship and value with its customer base. Head of Existing Customer Analytics - Financial Servi

The London Borough of Harrow is seeking an experienced and visionary Head of Service (Age Well), in our Adults and Public Health Commissioning Service to provide strategic leadership across health, social care and partnerships. Head of Service (Age Well), Adults and Public Health Commissioning. You

A leading rail transportation company in the UK is seeking a Head of HR Shared Services to lead their HR function. You will oversee a high-performing team, ensuring efficient delivery of HR services and compliance with UK employment law. This full-time position offers a competitive salary, annual pe

Reporting to the MD of a product‑led, £150‑200m turnover business, you will lead the end‑to‑end customer and consumer‑experience teams across customer service, sales order processing, product training, quality, technical support, logistics and supply chain. Collaborate with cross‑functi

A leading global insurance services provider is seeking a Head of Service Operations to lead their multi-site Client Services function in the London Market. Ideal candidates will have senior leadership experience in Insurance Client Service delivery and an engaging, data-driven leadership style.

Reporting to the Chief Revenue Officer, the Head of Customer Success (EMEA) leads the non‑technical implementation of the Cadmus platform and services, supporting academics and institutional leaders to improve teaching and learning through assessment. Head of Customer Success (EMEA). Cultivate Gro

The Head of Service Delivery will define the service strategy, drive the cultural transformation, and ultimately lead the long-term operation of the new model. Head of Service Delivery to lead a critical transformation of their IT organization. Head of Service Delivery – ITIL V4, Dynamics, Service

A global EdTech company in London is seeking a Head of Customer Success (EMEA) to lead the implementation of their platform in UK universities. Ideal candidates will have experience in higher education or EdTech, skill in managing customer success, and enthusiasm for delivering training.

Award-winning digital checkout software, driving optimum eCommerce operations and retail logistics. A fast-growing, people-first business with a collaborative, agile culture and a clear mission to shape the future of retail logistics. Work closely with Product, Engineering and Sales to embed custome

A leading IT services provider in London seeks a Head of Service Delivery to oversee client engagements and ensure high-quality service delivery. This role involves transforming service operations to enhance customer satisfaction and operational performance. Candidates must have over 10 years of exp