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ABOUT ENGLISH PATH: English Path is a rapidly growing, global English, German and French language school that empowers students of all ages through language learning and cultural experiences. English Path has expanded significantly since its foundation, establishing modern campuses, and professio...

We are seeking a dynamic Customer Acquisition Specialist to drive customer acquisition, retention, and satisfaction to our client who are a leading provider of healthcare services. Role: Head of Customer Acquisition. The postholder will play a pivotal role in driving business growth focusing on a...

You'll lead the Customer Services and Insight teams, acting as a strategic champion to embed customer feedback into service improvements across housing repairs and related services. Job Advert: Head of Customer Services (Housing Repairs). Lead the consolidation of customer services into a modern,...

Head of Sales and Customer Service. Foster a culture of adaptability and customer focus. This role ensures seamless guest interactions and works closely with the Heads of Hospitality and Production.

As Head of Customer Insight at Boden, you will lead the development and execution of our customer insight strategy. Gain a thorough understanding of our customer across three key markets (UK, US & DE), ensuring her voice is represented in business decisions and driving understanding of who she is...

Our client, a fast-growth media production and events business, are looking to onboard a talented Customer Success Team Lead/Head of Customer Success from B2B Events/market research or B2B media/marketing and with a strong client services background. If you are a proactive and personable Customer...

To sustain this growth, we’re seeking a Head of Customer Experience to lead and scale our Core Customer Success team, driving customer satisfaction and successful adoption of our platform. As Head of Customer Experience, you’ll own the Core Customer Success function, focusing on scaling the team

The Head of Customer Insights will have the following responsibilities:. The ideal Head of Customer Insights will have:. You'll have the chance to with a variety of quantitative and qualitative data and oversee VOC to come up with strategic insights to improve customer experience!.

As Head of Customer Insight at Boden, you will lead the development and execution of our customer insight strategy. Gain a thorough understanding of our customer across three key markets (UK, US & DE), ensuring her voice is represented in business decisions and driving understanding of who she is...

Provide regular reports to senior leadership on customer service performance, customer feedback, product insights, and emerging service trends or issues. Ensure 3rd party Customer Service agencies uphold the highest level of service. We are seeking a Global Head of eCom Customer Experience for ou...

You will also be partnering with heads of across all the main function in the business, Account Management, Sales, Marketing, Content & Product to ensure growth and provide the highest level of service to our customers. The overall responsibility will be the direct management of a team of 4 acros...

The role will work with the Chief Scientific Officer, Head of Research and Head of S&T Integration in building a robust and responsive research and development function within CTPHQ, to capture and anticipate operational requirements, sponsor innovation, access scientific advice and coordinate e

We are searching for a dedicated and experienced Head of Customer Service to join a telecommunications company based in London. This is a fantastic opportunity for a Head of Customer Service to make a significant impact within a leading company. A successful Head of Customer Service should have:....

Oversee the delivery of high-quality customer service to resolve partner and student issues promptly and effectively. Seniority Level: DirectorEmployment Type: Full-timeJob Function: Customer Service<br

To sustain this growth, we’re seeking a Head of Customer Experience to lead and scale our Core Customer Success team, driving customer satisfaction and successful adoption of our platform. As Head of Customer Experience, you’ll own the Core Customer Success function, focusing on scaling the team

You should apply ifProven 2+ years experience in a senior leadership role within customer operations, overseeing a team size of at least 50, preferably in a fast-growing and customer-centric organisationYou have experience leading teams across mult

The Head of Customer Services will be responsible for the Repairs Customer Contact Centre. Hammersmith Council - Head of Customer Services. Hammersmith Council - Head of Customer Services.

Reporting directly to the CEO, the Head of Customer Experience manages Customer and Helper experience and will be vital in steering the company towards further success and impact. Customer and Helper Matching: Once a customer contacts us looking for a helper, your team is responsible

Act as a customer champion to ensure best in class service across the whole of customer operation, constantly interfacing with the other core departments to create great feedback loops, better agent experience and better customer service. As a senior leader, the Head of Customer Care will play a ...

To sustain this growth, we’re seeking a Head of Customer Experience to lead and scale our Core Customer Success team, driving customer satisfaction and successful adoption of our platform. The RoleAs Head of Customer Experience, you’ll own the Core Customer Success function,

You'll lead the Customer Services and Insight teams, acting as a strategic champion to embed customer feedback into service improvements across housing repairs and related services. Job Advert: Head of Customer Services (Housing Repairs). Lead the consolidation of customer services into a modern,...

They are rapidly growing in the green-tech energy sector and are recognized as the fastest growing and highest rated company in the industry!The UK market is projected to grow 30x within the next 5 years, and they’ll be expanding globally soon! You’ll be selling a product that

Head of Customer Services & Back Office Processing. As Head of Customer Services, you will also support back office processing. Head of Customer Services – Banking – London – Permanent - Job Ref: 25014.

BENEFITS AT BODENFlexible hybrid workingTargeted annual bonus schemeGenerous Boden clothing allowance and 30% discount on all current clothing rangesHoliday increase with years of service<li&g

A track record within Consulting of successfully breaking into, developing and managing profitable client accounts with Financial Services clients in the UK. We are currently looking for a Head of Customer Experience consulting at Managing Principal level to play a leading role in building and gr...

Work with core partners to not only shape the delivery of your function, but to ensure consistent ownership and measurement of P&L, cost to serve, shrinkage, contact reduction etcAct as the voice of the customer for So EnergyAct as a customer champion to

The Head of Customer Services will be responsible for the Repairs Customer Contact Centre. Hammersmith Council - Head of Customer Services. Hammersmith Council - Head of Customer Services.

DescriptionDevelop and implement a strategic plan for customer serviceManage the customer service team, including performance management and professional developmentDrive the delivery of high-quality service acros

Act as a customer champion to ensure best in class service across the whole of customer operation, constantly interfacing with the other core departments to create great feedback loops, better agent experience and better customer service. As a senior leader, the Head of Customer Care will play a ...

Head of Sales and Customer Service. Foster a culture of adaptability and customer focus. This role ensures seamless guest interactions and works closely with the Heads of Hospitality and Production.

Our Head of Communications & Customer Engagement will take the strategic lead for media, communications, public engagement, and customer service. Your expertise in media, communications and public affairs will support the Commissioner to be a high-profile advocate of policing and crime reduction,...

A small prestigious international bank is in search of a “hands-on” manager to oversee back office operations, including treasury settlements, SWIFT payments, customer services, and retail banking for the London branch. Responsibilities for this role include: * Managing a team to process treasu

You'll lead the Customer Services and Insight teams, acting as a strategic champion to embed customer feedback into service improvements across housing repairs and related services. Job Advert: Head of Customer Services (Housing Repairs). Lead the consolidation of customer services into a modern,...

Explore opportunities to blend strategies involving treasury and pension scheme investments Candidate CriteriaCCAB/CIMA Qualified Accountant with extensive experienceExperience of leading strategic financial operations in a Local Authority is essentialKnowledge of Local Government finance framewo...

You will also be partnering with heads of across all the main function in the business, Account Management, Sales, Marketing, Content & Product to ensure growth and provide the highest level of service to our customers. The overall responsibility will be the direct management of a team of 4 acros...

My client is seeking a Head of Customer Service to lead on customer services for the council's housing service and develop joint working relationships between all teams delivering a customer service in Growth & Place. Duties Includes:Contributing to and implementing a service improvement planMana...

You will demonstrate a track record of practice improvement and an in-depth understanding of the Signs of Safety practice framework. Sirona Medical Social Work department is currently seeking a qualified and motivated Head of Service to join the Family Help Team on an agency basis. We are current...

About the RoleAs Head of Customer Experience, you will be responsible for ensuring that customers have a positive experience with the company’s services. You will manage the operational performance of a third-party provider to agreed service levels, own the operational customer relationship, and ...

The Head of Customer Services will be responsible for the Repairs Customer Contact Centre. Hammersmith Council - Head of Customer Services. Hammersmith Council - Head of Customer Services.

Experience of at least one of the functions provided by the councils housing services (Repairs, Housing Management, Housing Options, Leasehold Services, Rents, Estate Services) • Experience of managing service budgets to ensure services improve while cost envelops are maintained. Provide senior l...

Our Head of Communications & Customer Engagement will take the strategic lead for media, communications, public engagement, and customer service. We are the Office of the Police & Crime Commissioner for Devon, Cornwall & the Isles of Scilly for England’s largest policing area. To apply, please su...

Customer-Centric: A deep understanding of customer needs and a passion for delivering exceptional service. The Consultancy Group are looking for a Head of Customer Success for a Fintech Payments Business, to lead and execute strategies that deliver exceptional customer experiences, drive satisfac...

Our Head of Communications & Customer Engagement will take the strategic lead for media, communications, public engagement, and customer service. We are the Office of the Police & Crime Commissioner for Devon, Cornwall & the Isles of Scilly for England’s largest policing area. To apply, please su...

We are proud to have one of the highest rated pages on Trustpilot and our service has a market-leading Net Promoter Score of 88. We’re looking for a friendly, analytical Head of Customer Success to manage our partner relationships. You will be the first point of contact for our partners, conduct ...

By driving innovation and customer-centric practices, the Head of Customer Experience ensures that Allianz Trade in Northern Europe maintains its market-leading position and achieves exceptional levels of customer and broker satisfaction. The Head of Customer Experience plays a pivotal role in st...

Promote independence and the wellbeing of residents ensuring that our future way of working continues to focus on collaboration, embracing digital technology, and making sure that residents have choice and control over the care and support that is offered to them. Service care Solution are curren...

Do you love sports or have a passion for great customer service Do you enjoy forming positive relationships As a Retail Customer Service Manager you will be an integral part of the Entain family delivering top customer service and driving standards on a daily basis. Passion for delivering great c...

Promoting health and wellbeing and strengthening early intervention and preventionWork closely with the councils partners and providers to develop and enhance innovative social care solutions that are sustainable and ultimately deliver improved outcomes for all residentsHelp develop a care market...