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Description Location: Farnborough, with opportunity for working at home and the need for occasional travel to customer. Security Clearance Level: DV Leidos has more than 30 years’ experience of developing and running some of the largest government systems in the world. We are currently hiring to expand our UK based technical team who support our delivery for the UK Govt. Come join our team and further develop your skills as we deliver and support systems key to the defence of the UK and partner nations. Being part of the Leidos team is a commitment to push yourself and those around you to do better, constantly adapt and learn new technologies. We’re a passionate team and are committed to developing and growing our staff. Leidos is a global science and technology solutions leader working to solve the world's toughest challenges in the defence, intelligence, homeland security, civil, and health markets. We support vital missions for government and commercial customers. Are you ready for your next career challenge? We are seeking an experienced and proactive Service Architect to lead and own the service management input to bid activity, and to implement service transition within an agile delivery programme environment. This pivotal role ensures that all aspects of service are considered throughout the delivery lifecycle, enabling successful and seamless transition into live operations. Working as part of the Solution Architects team you will act as the central point for all service design and transition activities, collaborating across engineering, solution architecture, security, ITSM, and programme management teams. This is both a pre-sales bid role, combined with a hands-on, strategically important position that will shape how services are introduced and maintained in a complex and fast-moving technology environment. The Service Architect will be responsible for: • Service Architecture: Defining the service approach to enable technical and business service delivery for client environments, • Service Design: Produce detailed, fit-for-purpose Service Designs, including support task analysis and training needs assessment., • Service Transition Ownership: Lead the service transition planning and execution across agile delivery teams, ensuring new or changed services are effectively and smoothly handed over to live operations., • Stakeholder Collaboration: Work closely with:, • Customers: to gain their acceptance in your capability, • Bid teams: to build trust in your experience to develop compelling service solutions, • Engineering: to ensure supportability and operational readiness of developed solutions., • Solution Architects & Security: to influence technical design from a service operations perspective., • Programme Manager & Scrum Master: to align service readiness with delivery milestones., • Head of Live Service and ITSM Function Leads: to ensure operational acceptance criteria are met., • Technical Leads: to define support models and ensure documentation and handover requirements are clearly understood., • Requirements Management: Define and manage service requirements with the SMO, integrating them into solution designs and, • ITIL Process Alignment: Ensure all service designs and transitions align with ITIL framework best practices, including:, • Incident, Problem, and Change Management, • Service Level Management, • Knowledge Management, • Continual Service Improvement, • Governance & Assurance: Provide service input into design authorities, governance forums, and acceptance boards., • Continuous improvement & innovation: Identify opportunities for improvement, process & cost efficiency, and innovation. Introduce best practices in service management, automation, and monitoring. The Service Architect must have: • Proven experience as a Service Architect, Service Designer, or Service Transition Lead within complex IT delivery environments., • Strong working knowledge of the ITIL framework (working towards or having achieved ITIL 4 Master)., • Demonstrable experience in:, • Designing and implementing service models within large programmes., • Agile delivery methods, particularly Scrum and SAFe, including active participation in ceremonies and backlog refinement., • Creating Service Design Packages and contributing to Operational Acceptance Criteria., • Creating compelling text for PQQ and bid activity., • Development of cost models for new business., • Excellent interpersonal skills to engage technical and non-technical stakeholders at all levels., • Strong analytical and documentation skills, including gap analysis, risk assessment, and transition planning., • Experience working within cross-functional, multidisciplinary teams including engineering, cyber security, and programme teams It is desirable for the Service Architect to have: • ITIL 4 Managing Professional or ITIL Expert certification., • Experience working in secure or regulated environments (e.g. central government, finance, defence, healthcare). Are you ready to make an impact? Begin your journey of a flourishing and meaningful career, share your CV with us today! At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance. We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes: • Contributory Pension Scheme, • Private Medical Insurance, • 33 days Annual Leave (including public and privilege holidays), • Use of Flexi-time in accordance with programme priorities, • Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme) Commitment to Diversity: We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs. Who We Are: ___– we work to make the world safer, healthier, and more efficient through technology, engineering and science. Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation. What Makes Us Different: Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change. Collaboration: having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours. People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing. We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future. If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares. For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. £75,800.00-£99,800.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. About Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit ___. Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at ___. Securing Your Data Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at ___. If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the ___. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

Working Week: 45 hours Advertised salary is £32,000 - added tronc brings this to a potential gross annual earning of approximately £41,000. Are you an experienced and talented head with a solid background in the hospitality industry? Are you passionate about food and experienced in leading large teams of chefs? Do you share our high standards when it comes to food? If yes, we have an exceptional opportunity for a Head Chef to lead the teams in our Fuego and Mason & Rye restaurants in Bracknell. We would love to hear from you! Find out more about our restaurants below; About the role We are delighted to offer a fantastic opportunity for a Head Chef to lead our Fuego and Mason & Rye restaurants in Bracknell. Working collaboratively and being hands-on, you will be instrumental in creating, evolving, and delivering our various food strategies. As a successful candidate, you will have excellent leadership skills and be able to inspire and motivate your team to achieve great results. You will set objectives, coach and develop your direct reports, and monitor our operational standards to ensure that our restaurants consistently exceed our customers' expectations and offer the best hospitality experience possible. About the candidate We look for warm and welcoming people, who are adaptable, courageous, innovative, and goal-orientated to join us on our exciting journey. As well as these key characteristics, this role also requires some specific skills and experience to succeed... • A proven record in an Executive Chef/Head Chef Position within a full-service restaurant setting - essential., • A proven record of working H&S, Operations and HACCP knowledge gained within a hospitality business., • Excellent culinary skills and product knowledge as well as awareness of food trends., • A track record of training and developing a senior team to achieve great results., • Exceptional diligence and meticulous ways of working., • Solution-focused and the ability to thrive in a challenging environment., • Up to 25% discount in all Fenwick stores and fenwick.co.uk., • 28 days annual leave, inclusive of Bank Holidays, increasing by 1 day each year to a maximum of 33 days (pro rata for part time colleagues), • Your birthday off as an additional day annual leave – this can be taken any day within your birth month., • ‘Perks*’ - a great way to get Retail, Leisure & Hospitality discounts, exclusive deals, and cashback on a wide range of products., • WeCare -24/7 GP, wellbeing advice & support service., • Pension scheme. Fenwick is rich with heritage and history and have been style pioneers since 1882 when our first store opened. We know luxury and are proud to remain the largest independent, family-owned group of department stores within the UK. We are on an exciting journey to exceed our customers' expectations and we are always on the lookout for new talent to join us. Our collaborative spirit unites a workforce of over 2,000 individuals across our stores, as well as in our support functions, encompassing Digital, Buying & Merchandising, IT, Finance, People, Customer Service teams, and our cherished restaurants and distribution centres.

Retailer Coordinator Location: Bracknell (RG12 1HL) Rate: £17.14 per hour Contract: 3-month rolling contract A well-established organisation based at a head office location in Bracknell is seeking a Retailer Coordinator to join a small, high-performing team on a rolling contract basis. This role offers the opportunity to work in a customer-focused, regulated environment, supporting retailers and customers with vehicle finance applications and related services. Working Pattern and Flexibility Shift rotation between 09:00–17:00 and 10:00–18:00 Option to take a 30-minute lunch across four days, allowing for a 14:00 finish on the fifth day (subject to team coverage) Requirement to work one in every three to four Saturdays Requirement to work one to two bank holidays per year (with a day off in lieu) Hybrid working available, with the option to request up to two days per week working from home, subject to business requirements The Role Working as part of a small but efficient team, the Retailer Coordinator will deliver a high standard of service to retailers and customers. The role involves close collaboration with customers, sales teams and internal colleagues to ensure the smooth and compliant processing of finance applications. This position would suit someone who enjoys a busy environment, is resilient, highly organised and takes pride in delivering work to a high standard. Key Responsibilities Handling inbound and outbound calls from customers and dealerships Responding to queries relating to the finance application process Supporting customers with the completion and submission of finance applications Maintaining accurate and up-to-date records of applications and interactions Ensuring all documentation is complete and compliant with legislative requirements Carrying out credit assessments in line with lending criteria and regulations Resolving customer and retailer issues efficiently and professionally Liaising with internal departments to ensure a smooth customer journey Building and maintaining strong relationships with retailers and customers Achieving a high pass rate in quality assurance reviews Required Skills and Experience Previous experience within customer service, call centre environments or motor finance Strong communication skills with the ability to build rapport and trust A compassionate and customer-focused approach Excellent organisational and multitasking skills Ability to work under pressure while meeting deadlines High attention to detail and quality awareness Successful completion of references, including a DBS check and financial check Desirable Awareness of the Financial Conduct Authority regulatory framework Understanding of Consumer Duty principles Equal Opportunities The organisation is committed to equal opportunities and values diversity in the workplace. Applications are welcomed from all suitably qualified individuals, regardless of background, and the business promotes a culture of inclusion, respect and fairness

Alfa Laval is looking for a Sales Support Coordinator in our Ocean Division Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers, and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world leading technologies that inspire progress in vital areas, including energy, food, water and shipping. As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build careers too. Who you are You are a people person who thrives on providing accurate and timely support to internal and external customers. You possess first-class digital competencies and communication skills and combine these with a passion for customer success. This enables you to create significant and meaningful impact externally and in the wider organisation by aptly applying relational skills. Because you are methodical and organised, with an eye for detail and excellent time-management, you can perform at a high level when there are multiple requests and pressure is on, as a result you contribute to creating and growing a high performing and inclusive culture in the team. It is in your nature to be customer focused and go out of your way to find solutions to problems and obstacles that you encounter. As a self-starter, you have a proactive, not reactive aptitude. First and foremost, you are a team player with a curious and agile mind. You are proudly environmentally aware and have a sustainable approach in reducing your personal and business impact on the environment. About The Job Working within the Ocean Division in the UK & Ireland Sales Company, as a Service Sales Support Coordinator you will play a key role in promoting and selling Alfa Laval products and services. You’ll provide essential support for our account managers and customers, ensuring their needs are met with speed, accuracy, and a proactive approach. Due to the nature of the role, there may be a requirement for occasional travel to meet with the team physically periodically. The successful candidate should be located in our UK Head Office (Camberley, Surrey). Key tasks: · Follow established sales processes and guidelines to promote and sell Alfa Laval products and services. · Providing a key support for sales teams to enable fast and accurate response times. · Submit field service price lists/quotes to customers and follow-up. · Provide reports and data uploads for frame agreements and contract management. · Support the account manager with quote generation for frame agreements, large quotes and technical (non-complex) quotes. · Follow-up frame/fleet agreements, ensuring call-off orders, change orders and pricing adjustments are applied correctly. · Work with the parts sales team to identify upselling opportunities from parts requests and convert these into actionable leads for the account manager. · Register warranty claims within defined scopes. · Work proactively and collaboratively within and across teams to optimise sales efficiency. · Use CRM and other tools consistently and effectively to support the sales process and decision-making, setting standards of excellence for yourself in use of tools, processes, programs & resources. Adopt and implement future tools and systems as needed. · Ensure compliance with sanctions and export control requirements. · Drive excellence and efficiency in terms of own performance, responsiveness and data analysis to improve ways of working and benefit the customer experience. What You Know • · Excellent English written and verbal communication is a pre-requisite., • · A high level of digital competence, not only with Microsoft Office programs, but also with other communication and collaboration tools., • · A passion and drive for data, trends, analysis and digitalisation., • · Commercial or Merchant Marine industry knowledge or experience is an advantage, as is knowledge of equipment relevant to the marine industry. What we can offer Alfa Laval UK&I currently provides a wide range of benefits, schemes, and initiatives to our employees including: • Holiday entitlement of 25 days + Bank holidays, • Simply Health – Health cash plan available to enter worth over £2500 annually, • Life Assurance – 4X annual salary when you remain in the pension, • Training and Career Development potential, • Cycle to work scheme, • Tech scheme benefit Our commitment to integrity We care about diversity, inclusion, and equity in our recruitment processes. We also believe behavioural traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games. Playing the games is mandatory. As part of our commitment to maintaining a safe and secure workplace, we conduct background checks on final candidates for this role. In addition, you will need to show your right to work in the UK

Senior Sous Chef - Corporate Site, Bracknell Full-time | 40 hours per week Monday-Friday | 07:00-15:30 Salary: Up to £40,000 per year Job Introduction Are you a passionate and experienced chef ready to take the next step in your career? We're looking for a talented Senior Sous Chef to join our team at a vibrant corporate site in Bracknell. You'll support the Head Chef in leading a dynamic kitchen operation, delivering fresh, high‑quality food while inspiring the team and maintaining excellent standards. What you'll do • Support the Head Chef in planning, preparing, and presenting high‑quality food that meets client expectations., • Lead and support the kitchen team across all service areas, including retail, deli, café, hospitality, vending, and the main kitchen., • Contribute to menu planning and innovation, creating seasonal and themed offers that meet site requirements and budget targets., • Maintain exemplary food safety, hygiene, and health & safety standards, ensuring compliance and supporting the site's 5* EHO rating., • Assist with stock control, ordering, food rotation, and weekly stock checks-ensuring accurate records, minimal waste, and strong cost controls., • Step up to lead the kitchen in the Head Chef's absence, overseeing operations and supporting front-of-house to ensure an excellent customer experience. What you bring • A passionate, creative approach to cooking with strong knowledge of current food trends., • Professional culinary qualification (NVQ Level 3, Diploma, or equivalent)., • Proven experience as a Senior Sous Chef or Sous Chef in corporate, contract catering, or high‑volume kitchens., • Excellent culinary skills with consistency in quality, presentation, and service., • Strong financial awareness, including food cost management and GP/budget controls., • Level 3 Food Hygiene Certification and good IT skills. What we offer • Mental health & wellbeing support, • Employee Assistance Programme, • 24/7 virtual GP service & lifestyle rewards, • Discounts for you and your family, • Financial tools & retirement plan, • Cycle to Work scheme, • Paid Volunteering Day Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people

Alfa Laval is looking for a Health & Safety Business Partner based in our Camberley head office. Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers, and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world leading technologies that inspire progress in vital areas, including energy, food, water and shipping. As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build careers too. Who you are You are a proactive, self-driven Health, Safety & Environment (HSE) professional who thrives in a dynamic environment and requires minimal guidance to deliver results. With a NEBOSH certificate and auditing qualification, you bring a solid understanding of UK legislation and ISO standards (especially 45001, with knowledge of 9001 and 14001 as a plus). You have experience delivering training and a good grasp of quality systems, ideally complemented by exposure to factory operations within an international organisation. Your strong leadership and corporate experience enable you to confidently engage with management teams and collaborate across departments, including service centre, sales teams and field service teams. You are comfortable working closely with both on-site and off-site stakeholders and your ability to work independently, combined with your collaborative spirit, makes you a key player in driving HSE excellence at Alfa Laval. Key tasks: • Lead and implement change management initiatives within Health & Safety, ensuring smooth adoption of new policies, procedures, and safety culture improvements across the organization., • Keep risk assessment updated and in compliance with applicable legislation, with focus on equipment/plants, working processes/areas, chemicals and other relevant risks., • Keep environment analysis updated and in compliance with applicable legislation., • Develop HSE management systems, with focus on auditing process, KPIs management, training/competences development, SOPs and instructions and improvement projects/activities., • Handle quality aspects directly related to manufacturing processes/products to guarantee customer requirements (if defined) are completely fulfilled., • Support line management in their (line management) QHSE accountability., • Run or participate in continuous improvement projects/activities in HSE area, in particular to prevent any kind of injuries and occupational diseases, to prevent and limit the impacts coming from our activities in the environment and to increase the quality standard of our processes/products and in alignment with Alfa Laval Quality, Health & Safety and Environmental Strategy. What You Know: • Experience working with ISO standards, specifically ISO 9001 and ISO 14001, and ideally ISO 45001, • Familiarity with other recognised safety schemes, such as Achilles, SafeContractor, or equivalent, • NEBOSH certification as a minimum requirement, • Strong understanding of Health & Safety culture, including how to promote, embed, and continuously improve it across the organisation, • Experience with auditing processes (internal and/or external)., • Experience working within an internation/global organisation with a matrix structure., • Some familiarity with quality and quality processes as part of QHSE. What we can offer Alfa Laval UK&I currently provides a wide range of benefits, schemes, and initiatives to our employees including: • Holiday entitlement of 25 days + Bank holidays, • Simply Health – Health cash plan available to enter worth over £2500 annually, • Life Assurance – 4X annual salary when you remain in the pension, • Training and Career Development potential, • Cycle to work scheme, • Tech scheme benefit Our commitment to integrity We care about diversity, inclusion, and equity in our recruitment processes. We also believe behavioural traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games. Playing the games is mandatory. As part of our commitment to maintaining a safe and secure workplace, we conduct background checks on final candidates for this role. In addition, you will need to show your right to work in the UK

As our Head of Customer Service, you will be Accountable for driving the ongoing development of operational requirements, process and technology required to ensure delivery of efficient and effective 5* service. We have an exciting opportunity for a Head of Customer Service to join our team within V

Additional family cover can be arranged at a cost Employee Assistance Program What You’ll Do Prospect and develop new potential client relationships to gain new business Analyse customer needs and present UPS solutions/services. We know what it takes to lead UPS into tomorrow—people with

Sainsbury's is seeking a Head of Value to lead the design and evolution of value frameworks and propositions, ensuring customer value aligns with commercial objectives. This role offers a dynamic opportunity in a competitive retail environment.

Develop and promote a culture of continuous improvement and continuous professional development to ensure delivery of a quality service to our customers. The Head of Economic and Social Analysis is an analytical professional, within the Policy Directorate, who is responsible for taking ownership ana

A community-focused cooperative in the United Kingdom is seeking a Customer Service Assistant to support high standards of service in a busy store environment. Responsibilities include assisting customers, upholding store presentation, and engaging with the local community. The position offers compe

As Head of Delivery & Customer Success, you will ensure that every Optiml customer achieves measurable value — from first implementation through long-term adoption and expansion. Externally, you’ll manage senior client stakeholders — from Heads of Fund Management to operational users such as F

GDPR, DORA, KSA, UAE, MASA, FCA, CSSF, SEC, Central Bank of Ireland, data protection laws)* Partner closely with Risk, Compliance, Legal, and Internal Audit functions* Support operational resilience and third-party risk management programsLeadership & People Management* Lead and develop global cybe

A leading AI technology firm in Greater London is seeking a Head of Customer Success, EMEA to lead and scale their Customer Success organization across Europe, the Middle East, and Africa. The ideal candidate should have over 8 years of experience in Customer Success, excellent analytical skills, an

Reporting to the MD of a product‑led, £150‑200m turnover business, you will lead the end‑to‑end customer and consumer‑experience teams across customer service, sales order processing, product training, quality, technical support, logistics and supply chain. Due to product innovation the b

They're looking for an experienced Head of Service Delivery to lead their operational teams and drive consistent, safe and profitable delivery across all service lines. If you have senior operational leadership experience in utilities or infrastructure and want to take on a strategic role with real

Head of Service Delivery sought to provide strategic leadership, operational management, and continuous improvement of a volunteer-run support line for the national LGBTQIA+ community. Respond to service user contacts, support volunteer well-being, and lead initiatives to improve service delivery. W

Accountable for delivery of strategic vision, direction, OKRs and priorities of the software engineering discipline to meet the needs of internal and external customers and colleagues. Proven track record leading large teams in varying locations with a mixed ratio of permanent/temporary employees an

Lead the management, development, performance and continuous improvement of all Housing services including, Housing Needs & Homelessness, Tenancy Services and Rent, and Private Sector Housing. Chartered membership of the Chartered Institute of Housing (CIH) or working towards CIH or other relevant p

A national operational services company seeks a Head of Service Delivery to lead their operational teams and ensure safe and profitable service delivery. The ideal candidate will have a strong understanding of utility operations, leadership experience, and a track record of driving performance. This

A leading houseware brand in London seeks an experienced Head of Consumer Care to lead a team dedicated to enhancing customer experiences across all touchpoints. This full-time position offers competitive benefits including hybrid working arrangements.

This role involves driving customer retention and expansion, ensuring effective engagement between customers and the company. The company fosters a collaborative environment, values diversity, and offers flexible remote work options, alongside a variety of benefits to ensure employee well-being and

Head of Existing Customer Analytics – Financial Services. As Head of Existing Customer Analytics, you will lead a small but high‑impact team responsible for delivering data‑driven insights that shape how the business serves, retains, and optimises the relationship and value with their customer

As Head of Service, you will be responsible for the strategic leadership, management and delivery of the Council’s highways and transportation functions, ensuring the network and transport systems are safe, well maintained, resilient and fit for purpose. Head of Service – Highways & Transportati

EAST OF ENGLAND CO-OPERATIVE SOCIETY LIMITED is looking for a Customer Service Assistant in Cess, United Kingdom. The ideal candidate will provide excellent customer service, support store operations, and help engage with the community. Competitive pay is offered along with a range of employee benef

A global technology services leader seeks a Head of Service Adoption in Greater London to drive client adoption strategies in technology infrastructure services. The position offers a hybrid working model and is part of a diverse and inclusive workplace.

As Head of Business Applications & Customer Platforms, you’ll lead the teams responsible for the council’s core line‑of‑business systems, integrations, web platforms and digital channels used by residents every day. We’re looking for an experienced, pragmatic leader to take ownership of th

A global technology firm is seeking a Regional Manager of Customer Success for EMEA & APAC to lead a team of Customer Success Managers. You will drive strategic initiatives and ensure customers achieve value from blockchain analytics solutions. Ideal candidates have over 7 years in Customer Success,

At Up Learn, we are looking for a strategic, commercially minded, data-driven Head of Customer Success to lead, improve, and scale our customer success function. Meaningful, fulfilling and engaging work that has an immediate positive impact on tens of thousands of students and the potential to impac

Trade Recruit is seeking a Head of Customer Service to lead and develop a high-performance team in Peterborough. This full-time office-based role involves overseeing the end-to-end customer journey, ensuring excellent service delivery, driving retention, and maximizing customer lifetime value. A sal

Accountable for delivery of strategic vision, direction, OKRs and priorities of the software engineering discipline to meet the needs of internal and external customers and colleagues. Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of

This role involves leading the development and operational provision of repairs services, ensuring high standards of customer care and safety. YHG is seeking an experienced Head of Repairs and Maintenance for a fixed term of at least 18 months. YHG offers a salary of £75,000 - £85,000, 29 days ann

We’re looking for a data driven, customer centric Head of Digital & Customer Loyalty. With strong understanding of digital customer journeys, segmentation, personalization techniques, omni-channel strategies, and familiarity with A/B testing methodologies. This role is based out of our Restaurant

A leading educational institution in Bedford seeks two experienced Heads of School to provide strategic leadership across various curriculum areas, including Creative Industries and Service Industries.

East of England Cooperative is seeking a Customer Service Assistant (CSA) to join their team in Greater London. The successful applicant will be responsible for delivering high standards of customer service and engagement within the local community.

Strong track record of leadership within children’s services and a senior level experience of successfully implementing large‑scale projects, experience of developing or implementing large‑scale service improvement or transformation programmes. Be fully responsible for all aspects of service d

A leading recruitment agency is searching for a Director of Customer Service to lead the customer experience teams in New Milton, England. This role demands a senior leader to drive strategy across customer service, sales, and logistics, enhancing customer satisfaction and operational efficiency. Th

The ideal candidate must have executive operations experience in regulated environments, strong skills in managing vendor partnerships, and a proven track record of leading customer service excellence. This role involves overseeing customer support, risk operations, and ensuring operational readines

Medical Head of Service for Chailey Clinical Services, overseeing multidisciplinary services supporting children and young people with complex neurodisability and fluctuating health needs. Shape and develop the service offer in collaboration with operational, healthcare science and AHP heads of serv

Lead, coach, and develop Team Leaders and Customer Success Executives to deliver against service and growth goals. Customer satisfaction (CSAT, NPS). Self-service platforms and knowledge bases.

Own the post sale customer lifecycle and ensure Customer Success operates as a predictable driver of retention, expansion, and long term customer value. Founded in 2004, Planday is headquartered in Copenhagen, Denmark and helps create perfect schedules for hundreds of thousands of users across the w

You will work closely with the Head of External Affairs and senior leadership to shape communication and engagement strategies that support DBT’s growth mission, lead high-impact campaigns, and foster a culture of innovation and continuous improvement. As Deputy Head of External Affairs, you will

As Head of Delivery & Customer Success, you will ensure that every Optiml customer achieves measurable value — from first implementation through long-term adoption and expansion. Externally, you’ll manage senior client stakeholders — from Heads of Fund Management to operational users such as F

A global software company in the UK is seeking a Head of Customer Operations to enhance the customer experience across the UK & Ireland. This role requires a senior leader with over 5 years of experience in customer operations, capable of driving software adoption and operational excellence. The pos

This hands-on role involves managing a small team, ensuring exceptional customer service, and maintaining visual standards. Responsibilities include overseeing stock, supplier orders, and the layout of the indoor space. Competitive pay of £28,000 to £29,000 annually.

Reporting to the Chief Customer Officer, you will lead the strategic development and delivery of a modern, high-performing income management service across all tenures. Drive the effective recovery of service charges while ensuring value for money for residents. As a key member of the senior leaders

Improving customer service performance through clear standards, feedback and service metrics. Experience leading and developing operational and/or customer service teams. This is an opportunity to shape how customer operations works in a modern energy business and play a central role in building a f