Trabajos head of customer service en St AlbansCrear alertas

Join the RAC as a Roadside Technician!\n Be a part of the team that keeps the UK moving! As a Roadside Technician, you’ll enjoy: \n\n • A competitive base salary of £40,000 (including London Weighting Allowance) and a realistic OTE of £60,000. Top performers can earn significantly more through bonuses and enhanced overtime rates!\n, • A Level 2 light vehicle maintenance qualification (or equivalent) with proven technical, electrical, and diagnostic experience.\n, • A customer-focused approach.\n, • Your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit.\n, • Access to a colleague share scheme for free, allowing you to benefit from the future growth of the business.\n, • Free RAC Ultimate breakdown cover from your very first day.\n, • Car salary sacrifice scheme, including electric vehicle options (after 12 months) to help you save on tax.\n, • Generous holidays: 23 days plus bank holidays (rising to 25 with service).\n, • Pension & life cover: Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits).\n, • 24/7 confidential wellbeing support helpline for you and your family.\n

Geobear is a global ground improvement contractor committed to managing assets in the built environment, enhancing people's quality of life, and contributing to the decarbonisation of our planet. We provide non-disruptive geotechnical ground improvement solutions and operate in the UK, Ireland, Finland, Sweden, Poland, the Baltic States, China, UAE, and the United States. Immediate Opportunity for a Full-Time Fitter in the Geobear head office in Hatfield. As a Geobear Fitter, you will be a customer-focused professional dedicated to ensuring the high-quality execution of Geobear solutions. Your role will involve assisting the transport workshop team in maintaining vehicles and all associated plant such as pumps, generators, drills and compressors to ensure the continued outstanding delivery of specialist geotechnical procedures across the UK. This is a full-time role, Monday to Friday, with weekend availability and occasional night work. As a vehicle/mechanical fitter for Geobear, you will be enrolled in a comprehensive training program set out by our specialist team, covering electrical, mechanical, hydraulic, and pneumatic training to understand the plant vehicles and heavy machinery equipment essential for our work across the UK. Requirements: Full UK driving licence Key Responsibilities: • Diagnose vehicle issues using advanced diagnostic tools., • Diagnose plant issues, • Perform repairs and maintenance on engines, transmissions, brakes, and other systems., • Conduct routine services such as oil changes, tyre rotations, and brake inspections., • Communicate with customers about vehicle problems and repair timelines., • Maintain detailed records of services performed and parts used. Requirements: • At least 1-2 years of experience in automotive/heavy plant repair., • Skilled in using diagnostic tools and automotive repair equipment., • Strong problem-solving abilities and meticulous attention to detail., • Exceptional customer service and communication skills., • Valid driver’s licence, • In addition, knowledge of one of the following would be beneficial: hydraulics, auto electrics, pneumatics, or plant mechanics. Benefits: • Competitive salary, • Ongoing training and development, • There are abundant career opportunities and progression paths available

Join the RAC as a Roadside Technician!\n Be part of the team that keeps the UK moving! As a Roadside Technician, you’ll enjoy: \n\n • \nA competitive salary: £40,000 (including London Weighting Allowance) with a realistic OTE of £60,000. Top performers can earn even more through bonuses and enhanced overtime rates!\n, • Expert mechanical roadside repairs\n, • Vehicle diagnostics\n, • A Level 2 light vehicle maintenance qualification (or equivalent) with post-qualification technical, electrical, and diagnostic experience\n, • A customer-focused approach\n, • Your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit\n, • \nStrong base pay: £40,000 a year (inclusive of London Weighting Allowance) with a realistic OTE of £60,000.\n, • \nShare in our success: Join our colleague share scheme for free to benefit from the future growth of the business.\n, • \nFree RAC Ultimate breakdown cover: From your very first day.\n, • \nCar salary sacrifice scheme: Includes electric vehicle options (after 12 months) to help you save on tax.\n, • \nGenerous holidays: 23 days plus bank holidays (rising to 25 with service).\n, • \nPension & life cover: Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits).\n, • \nWellbeing support: 24/7 confidential support helpline for you and your family.\n

Join the RAC as a Roadside Technician\n\n Are you ready to be part of a team that keeps the UK moving? As a Roadside Technician, you’ll enjoy: \n\n\n • \nA competitive salary of £40,000 (including London Weighting Allowance) with a realistic OTE of £60,000. Top performers can earn significantly more through bonuses and enhanced overtime rates.\n, • \nFlexible working hours with demand-led shifts averaging 40 hours per week, plus optional overtime.\n, • Expert mechanical roadside repairs\n, • Vehicle diagnostics\n, • Your own RAC van\n, • A fuel card\n, • Full uniform\n, • \nStrong base pay: £40,000 a year (inclusive of London Weighting Allowance) with a realistic OTE of £60,000.\n, • \nShare in our success: Join our colleague share scheme for free to benefit from the future growth of the business.\n, • \nFree RAC Ultimate breakdown cover: From your very first day.\n, • \nCar salary sacrifice scheme: Includes electric vehicle options (after 12 months) to help you save on tax.\n, • \nGenerous holidays: 23 days plus bank holidays (rising to 25 with service).\n, • \nPension & life cover: Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits).\n, • \nWellbeing support: 24/7 confidential support helpline for you and your family.\n, • \nProblem solver: A people person and a proud ambassador for the RAC.\n, • \nCalm under pressure: Whether on a busy roadside or a quiet cul-de-sac, you stay confident in your craft.\n, • \nThrives on variety: No two jobs are the same, and you’re ready for every challenge.\n

Join the RAC as a Roadside Technician\n\n Are you ready to be part of a team that keeps the UK moving? As a Roadside Technician with the RAC, you’ll enjoy: \n\n\n • \nA competitive salary of £40,000 (including London Weighting Allowance) and a realistic OTE of £60,000. Top performers can earn significantly more through bonuses and enhanced overtime rates.\n, • \nFlexible working hours with demand-led shifts averaging 40 hours per week, plus optional overtime.\n, • \nExpert mechanical roadside repair and vehicle diagnostics.\n, • \nEmergency breakdown support across the UK.\n, • Your own RAC van\n, • A fuel card\n, • Full uniform\n, • \nStrong base pay: £40,000 a year (inclusive of London Weighting Allowance) with a realistic OTE of £60,000.\n, • \nShare in our success: Join our colleague share scheme for free and benefit from the future growth of the business.\n, • \nFree RAC Ultimate breakdown cover: Enjoy this from your very first day.\n, • \nCar salary sacrifice scheme: Includes electric vehicle options (after 12 months) to help you save on tax.\n, • \nGenerous holidays: 23 days plus bank holidays (rising to 25 with service).\n, • \nPension & life cover: Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits).\n, • \nWellbeing support: 24/7 confidential support helpline for you and your family.\n, • \nProblem solver: A people person and a proud ambassador for the RAC.\n, • \nAdaptable technician: Thriving on variety, from fault diagnostics to flat tyres.\n

Job Role: Service Desk Supervisor\nOverview\nThe Service Desk Supervisor at GT Stewart will lead and develop the Service Desk team, while also applying advanced technical skills to resolve complex IT issues. This hybrid role requires both strong team leadership and technical expertise to ensure seamless support and high-quality service across the firm.\nKey Responsibilities\nTeam Leadership & Development\n * Supervise, mentor, and develop the service desk team to ensure high performance, enhance technical skills, and foster exceptional customer service.\n * Coordinate regular training and knowledge-sharing initiatives, encouraging continuous skill development within the team.\n * Manage and optimise ticket queues, prioritising critical issues to maintain efficient service desk operations and minimise resolution times.\nTechnical Support & Troubleshooting (2nd Line)\n * Serve as the primary escalation point for complex issues, guiding junior technicians through troubleshooting and problem-solving.\n * Diagnose and resolve issues related to operating systems, applications, and network connectivity.\n * Oversee infrastructure-related incidents, coordinating with third-line support or third-party IT teams for systemic issues or advanced troubleshooting.\n * Support infrastructure and security initiatives, such as network maintenance, security patching, and software deployment.\nProcess Management & Operational Efficiency\n * Monitor compliance with service level agreements (SLAs) to ensure timely and effective response to user issues.\n * Coordinate with third-party IT teams on complex or multi-user issues, fostering collaboration to enhance resolution times.\n * Support the implementation and management of Mobile Device Management (MDM) solutions, backup processes, and disaster recovery plans to strengthen the firm’s IT resilience.\nUser Communication & Resources\n * Communicate proactively with end-users about ongoing issues, planned downtime, or service improvements to set clear expectations.\n * Develop and distribute resources such as user guides and FAQs to help users resolve common issues independently and increase user self-sufficiency.\nReporting & Continuous Improvement\n * Analyse and report on service desk performance, user satisfaction, and incident trends, using data insights to drive improvements.\n * Collaborate with the IT Manager and Head of IT on new initiatives and projects, contributing insights from the service desk to optimise project outcomes

Purpose of the Role \n\nThe purpose of the Sales Account Manager is to build and maintain strong, long?lasting relationships with our partners across all reallymoving service areas, while actively driving new business acquisition through structured prospecting and outreach activity. As a leading comparison website for home?moving services, reallymoving is committed to delivering exceptional customer satisfaction and driving sustainable business growth. As a Sales Account Manager you will manage a varied portfolio of partner accounts spanning Surveying, Conveyancing, and Removal services, acting as the primary point of contact for all partner interactions, while spending approximately 50% of your time hunting for and onboarding new partners to expand our network and revenue base. Taking a holistic, cross?service approach, you will identify opportunities to enhance performance, strengthen partner retention, and drive revenue growth across the entire portfolio through both account development and proactive prospecting. \n\nThe Sales Account Manager role is offered on a hybrid basis requiring a minimum of 2 days a week attendance at our office in central St Albans, a short walk from St Albans City station. \n\nKey Responsibilities \n\nClient Relationship Management: Build strong, long?lasting relationships across all partner service areas.\n\t\nUnderstanding Needs: Understand partners’ businesses and goals to deliver tailored, mutually beneficial solutions.\n\t\nAccount Planning: Develop and execute account strategies to meet partner needs and revenue targets.\n\t\nCommunication: Act as the primary contact for partner queries, issues, and escalations.\n\t\nCross?sell & Upsell: Identify opportunities to expand partner use of services.\n\t\nSatisfaction: Monitor partner satisfaction and resolve issues proactively.\n\t\nReporting: Provide regular performance reports and insights to drive improvement.\n\t\nNegotiation: Lead negotiations on renewals, pricing, and expanded services.\n\t\nCollaboration: Work closely with Marketing, Development, and Product teams.\n\t\nCRM Management: Keep accurate CRM records and activity logs.\n\t\nProspecting: Research and engage prospective partners through calls, email, LinkedIn, and networking.\n\t\nNew Business: Manage the full sales cycle from lead generation to onboarding.\n\t\nSales Management: Maintain a strong, active pipeline of new opportunities.\n\t\nClosing & Stakeholder Management : Present solutions and close deals with senior decision?makers.\n\t\nPipeline Performance: Track and optimise pipeline activity to meet revenue targets.\n\t\nCross Department Support: Assist other departments to ensure a seamless partner and customer experience.\n\nWhat You Will Bring \n\nMinimum of 5 GCSEs (or equivalent).\n\t\nStrong sales acumen with proven relationship?building skills and confident communication across phone, email, and in person.\n\t\nExcellent written and verbal communication, with the ability to adapt to different audiences.\n\t\nHigh IT literacy, including Microsoft Office (Excel, Word, PowerPoint, Outlook).\n\t\nAble to quickly learn and use internal systems and CRM platforms (training provided).\n\t\nExceptional attention to detail, organisation, and ability to manage multiple priorities.\n\t\nProfessional, solution?focused approach to handling complaints or escalations.\n\t\nConfident working independently and managing a varied partner portfolio.\n\t\nWilling to travel for partner meetings when required.\n\t\nInterest in ecommerce, digital platforms, marketplaces, or online marketing.\n\t\nExperience in property, surveying, removals, or service-based environments desirable but not essential.\n\t\nHands?on experience with sales/CRM tools (e.g., HubSpot, Pipedrive, LinkedIn Sales Navigator).\n\t\nStrong analytical skills with confidence interpreting performance and sales data.\n\t\nProven ability to balance account management and new business development in a target?driven environment.\n\t\nExperience working in or alongside digital teams.\n\t\nAbility to demonstrate effective use of AI tools to enhance productivity and improve quality of output.\n\t\nBe comfortable working with our company values. \n\t\nCustomer obsessed: We start with the customer and work backwards. \n\t\nAmbitious: We think long term, we think big, and we value calculated risk taking \n\t\nHumble: We are vocally self-critical and respectfully challenge others’ opinions \n\t\nUnited: We are one team \n\t\nWe’re people people: We care about our colleagues and the communities we live and work in \n\nWhy Join Us \n\nBe part of a trusted, established brand in the home?moving industry, helping consumers make informed decisions through our market?leading comparison services. \n\t\nMake a real impact by shaping partner success across Surveying, Conveyancing, and Removals — your work directly influences customer experience and business growth. \n\t\nCollaborative, supportive culture where ideas are encouraged, and your contribution is genuinely valued. \n\t\nOpportunities for development, with ongoing training, industry exposure, and the chance to broaden your expertise across multiple service areas. \n\t\nA dynamic, digital?first environment that embraces innovation and continuous improvement. \n\t\nAutonomy and trust, allowing you to manage your portfolio and build meaningful, long?term partner relationships. \n\t\nWork with a passionate team who care about what they do and are committed to delivering industry?leading service. \n\t\nCompetitive salary, performance bonus and benefits package \n\nWhat to expect from our recruitment process. \n\nVirtual HR competency-based interview with HR Manager – approx. 45-60 mins. \n\nVirtual or face to face interview with Head of Sales – approx. 45- 60 mins. \n\nFinal face-to-face interview with Head of Sales & Chief Growth Officer approx. 60-90 mins. \n\nReallymoving is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We recognise the benefits of a diverse workforce which reflects the wider population and welcome applications from all sections of the community. \n\nSadly, we are unable to sponsor employment visas at this time and therefore we can only accept applications from candidates with the permanent Right To Work in the UK or those with indefinite right to remain

Vehicle TechnicianLocation: St Albans Salary: £37,000 - £41,000 (DOE)We are looking for a Vehicle Technician to join our friendly and supportive team at our site in St Albans with a focus on delivering the service our customers have come to expect. We specialise in the replacement of major units and components on modern cars and LCV's and have a large customer base including many of the largest insurance fleet and lease companies in the country. The majority of our work is engine replacements on vehicles under 7 years old. We are looking for a Technician who is looking to work with a friendly and supportive team. Key Areas of Responsibility:\nThe repair and maintenance of modern cars and light commercial vehicles\nConfirming / diagnosing mechanical and electrical faults with vehicles\nReplacement of major unit components such as engines, gearbox, fuel systems and turbos \nConducting vehicle health (safety) checks and performing routine maintenance of vehicles\nCarrying out road testing and final vehicle checks before signing off repairs as complete\nWorking as part of a team liaising with the workshop manager as jobs progress and supporting the sales team with the technical information required to gain approval for repairs, such as diagnosing the route cause of an component failure\nEnsuring good working practices, following Health & Safety guidelines at all timesThe Ideal candidate: \nNVQ Level 3 in light vehicle maintenance and repair or equivalent qualification\nExperience carrying out repair and replacement of major units such as engines, cylinder head injections system and turbos\nExperience working on modern light commercials and passengers cars\nExperience stripping engines to diagnose faults\nYou must have your own tools \nA full UK driving Licence\nF Gas qualification\nLevel 3 Electric / Hybrid vehicle system repair and replacement qualification\nDiagnostic experience, both mechanical & electrical\nGSCE English and Mathematics qualifications to a grade C- 4 or equivalent\nPositive "Can Do" attitude \nGood house keeping skills. Maintaining a clean and safe working environment at all timesWhat we offer: \nDay shift, Monday to Friday\n31 days holiday (including Bank Holidays)\nOngoing training and professional development.\nUniform and PPE provided\nFree onsite parking \nElectric vehicle salary sacrifice scheme\nDiscounted parts and non-auction vehicles\nEmployee discount on Vodaphone \nPaid day to volunteer for a charity of your choice\nCompetitive salary \nPension plan with 3.5% employer contributionPlease note: This role is subject to a satisfactory DBS, right to work and reference checks.We reserve the right to close this this vacancy early once a suitable candidate has been found, so please submit your application as soon as possible. Who are we? Owned by industry-leading auctioneer, RB Global, IAA annually processes tens of thousands of vehicles nationwide, serving an international buyer base in more than 170 countries including registered customers, insurers, dealerships, fleet lease and rental car companies as well as charitable organisations. Daily online auctions showcase salvage and non-salvage inventory, offering buyers a wide range of vehicles to choose from

Our client is a leading specialist in planned and reactive maintenance, serving high-compliance sectors including rail, education, health, local authority, and church organisations throughout Southern England. With a reputation built on professionalism and outstanding customer service, they are looking for a dedicated HSQE Auditor/Advisor to join their team in St Albans. This role is critical to ensuring that safety and quality standards are not just met but exceeded across a diverse portfolio of active construction sites and maintenance projects. Key Responsibilities • Conducting HSQE audits of active construction sites, maintenance teams, completed works, and project management teams to ensure full compliance with company procedures., • Preparing and updating the audit programme, submitting detailed reports, and maintaining head office records., • Carrying out and updating COSHH assessments and registers, alongside maintaining equipment registers., • Preparing Work Package Plans (WPP), method statements, task briefings, and comprehensive site safety files., • Leading investigations into accidents, incidents, close calls, and near misses, followed by the preparation of detailed findings and recommendations., • Delivering HSQE inductions and toolbox talks, maintaining the training register, and encouraging a positive safety culture across all levels, including subcontractors., • Acting as a point of contact for clients regarding H&S matters and assisting with external audits from accreditation bodies., • Assisting with site management in the absence of regular staff and providing advice on safe systems of work. The successful candidate will have: • Formal health and safety qualification (minimum NEBOSH General Certificate), • Minimum 5 years experience in related industry, • Familiarity with operational railway environment and applicable procedures and standards, • Computer literate and familiar with standard Microsoft Office packages, • PTS Qualified Benefits: • 28 Days Holiday Inc. Bank Holidays, • Auto enrol pension, • Electric Company Car, • Company phone, • Free onsite parking Despite our best efforts it is not always possible to respond to every application individually due to the high volume of responses we receive on each vacancy. Only candidates who are short listed will be contacted for this particular role and if you have not heard from us within 7 days please assume that you have not been successful. However, we will keep your details on our database, and will contact you when other suitable positions become available

Job Title: Client Accountant Location Hybrid/Vantage Point, 23 Mark Road, Hemel Hempstead, Herts, HP2 7DN Working Hours Monday - Friday, 09:00-17:15 Salary - Competitive Contract • Permanent About Trinity Estates: Trinity are one of the largest residential property management companies in England and Wales. Working with leading house builders across the country, Trinity provides residential management services nationally. Our property professionals are home based and are located locally to the sites they manage. They are fully supported by a comprehensive team in our Hertfordshire head office which comprises, Surveyors, Accountants, Legal professionals, and a large customer support team. Trinity is part of the Trinity Property Group, an Odevo Group Company. Benefits: We value and promote a positive work-life balance. Providing a balanced, enjoyable career is important to us, and we work hard to make sure everyone feels a valued part of our organisation. You will receive a competitive salary that will match your skills and experience, as well as the following benefits: 24 days annual leave for work-life balance. Discounts on shopping and services through Perkbox. Employee Assistance Programme for confidential support. Hybrid and flexible work opportunities. Financial support for personal development. Opportunities for career growth. Recognition incentives. Cycle to Work scheme for a healthy lifestyle. Employee Referral Scheme for potential bonuses. Job Description: The Client Accountant is responsible for the delivery of service charge accounting services on behalf of our clients. Key responsibilities and tasks include: Service Charge Accounting Prepare, coordinate, and finalize service charge and statutory accounts, including liaison with auditors, directors, and property owners. Workflow & Compliance Management Manage personal workflow, meet KPIs, adhere to Trinity procedures, and ensure compliance with industry legislation. Financial Reporting & Controls Ensure the integrity and timely delivery of internal and external financial reports, including VAT reporting and budgets. Query Resolution Communicate with internal teams and external clients to resolve accounting-related queries efficiently. Process Improvement & Systems Integrity Maintain data accuracy, identify weaknesses, and suggest process improvements. Ad Hoc Projects & Client Engagement Assist with financial integration of new sites, FTT preparation, lost site accounts, and occasional out-of-office client meetings. Qualifications and Skills: Candidates for this position should have the following skills and qualifications: Accounting Experience Minimum 2 years in an accountancy/financial environment, ideally within client accounting. Technical Skills Strong bookkeeping knowledge, understanding of accounting principles, and advanced MS Excel skills. Qualifications Part-qualified or fully qualified in AAT/ACCA/CIMA/ACA (or equivalent); GCSEs A-C in English & Maths. Industry Knowledge Preferably familiar with residential property management, industry legislation, and best practices. Analytical & Problem-Solving Inquisitive mindset with the ability to identify weaknesses and suggest process improvements. Communication & Organisation Strong written and verbal communication, self-motivated, detail-oriented, and able to meet tight deadlines. Application Process: All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required. For further information, or to explore more opportunities, you can visit Trinity Estates website. If you have questions or would like more details, you can contact our recruitment team at 02046043118, quoting the reference number #LI-MS1. TPBN1_UKTJ

Service Charge Accounts Manager position at Trinity Estates Location Hybrid / Trinity Estates - Vantage Point, 23 Mark Road, Hemel Hempstead, Herts, HP2 7DN Working Hours 09:00 17:15 Monday - Friday Salary - Competitive About Trinity Estates: Trinity are one of the largest residential property management companies in England and Wales. Working with leading house builders across the country, Trinity provides residential management services nationally. Our property professionals are home based and are located locally to the sites they manage. They are fully supported by a comprehensive team in our Hertfordshire head office which comprises, Surveyors, Accountants, Legal professionals, and a large customer support team. Trinity is part of the Trinity Property Group, an Odevo Group Company. Benefits: We value and promote a positive work-life balance. Providing a balanced, enjoyable career is important to us, and we work hard to make sure everyone feels a valued part of our organisation. You will receive a competitive salary that will match your skills and experience, as well as the following benefits: • 24 days annual leave for work-life balance., • Discounts on shopping and services through Perkbox., • Employee Assistance Programme for confidential support., • Hybrid and flexible work opportunities., • Financial support for personal development., • Opportunities for career growth., • Recognition incentives., • Cycle to Work scheme for a healthy lifestyle. The role of Service Charge Accounts Manager is responsible for leading the team who in turn are responsible for the delivery of Client Accounts for TPG sites with significant Management Fee and Client facing requirements on behalf of our clients. Key responsibilities and tasks include: • Team Leadership & Management Oversee day-to-day operations, set objectives, conduct appraisals, manage performance, and ensure the team meets KPIs and business goals., • Resource Planning Manage recruitment, induction, training, and ongoing development to ensure effective staffing and capability within the team., • Service Delivery & Compliance Ensure timely and accurate delivery of client accounting services in line with SLAs, legislation, and industry best practices., • Financial Reporting Oversee preparation and finalisation of RMC/RTM statutory accounts, tax filings, and service charge accounts, ensuring accuracy and integrity., • Process & Systems Management Maintain and improve accounting systems, processes, and SOPs to ensure efficiency, control, and data accuracy., • Quality Assurance & Controls Implement robust review procedures and quality checks to uphold high professional standards and service excellence., • Internal & External Reporting Deliver timely, accurate internal dashboards and external client reports to support business and client needs. Candidates for this position should have the following skills and qualifications: • Minimum 5 years accountancy/finance experience (ideally in Service Charge Accounting or professional practice)., • Strong bookkeeping knowledge, accounting principles, and commercial awareness., • Qualified/part-qualified (ACCA/CIMA/ACA or equivalent)., • Client-focused, organised, self-motivated, with ability to work independently and meet deadlines., • Demonstrable management and leadership experience with excellent communication skills., • Analytical, inquisitive, and skilled in improving systems and processes., • Highly IT literate with strong Microsoft Office skills. All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required. For further information, or to explore more opportunities, you can visit Trinity Estates on our website. If you have questions or would like more details, you can contact our recruitment team at 020 3761 3123, quoting the reference number #LI-EJ1. JBRP1_UKTJ

A multinational IT managed service company is seeking a Customer Experience Director to manage the Service Desk function. Candidates should have a Bachelor's degree in IT or related field and experience in leadership roles within an IT managed service and Service Desk operations. This role involves

Key Account Manager - Data Centres / UPS Systems Location: Field-based (UK-wide, with head office in Hertfordshire) Salary: Competitive + Bonus + Car Allowance + Benefits Are you an experienced Key Account Manager or Sales professional with a background in UPS systems, power electronics, or data centre infrastructure? An established global technology business is seeking a Key Account Manager to join their growing power and data centre solutions division. This is an excellent opportunity to manage a substantial portfolio of existing customers across the UK and Europe, providing strategic account management, technical support, and commercial leadership across mission-critical markets. As Key Account Manager - Data Centres / UPS Systems, you will: Take full ownership of a large portfolio of existing customers within the data centre and critical power sectors. Maintain and strengthen long-term relationships with major accounts, ensuring a high level of customer satisfaction and retention. Identify new opportunities for growth within existing customers by introducing additional products and services such as UPS systems, cooling solutions, PDUs, and data racks. Work closely with internal engineering, technical, and service teams to ensure seamless delivery of complex projects and system upgrades. Understand each client's operational requirements, providing tailored technical and commercial solutions that add value. Prepare account development plans, forecasts, and performance reports to support business objectives. Collaborate with channel partners, distributors, and contractors to ensure customers receive full project and aftersales support. Represent the company at client meetings, trade events, and industry forums to strengthen brand presence and awareness. Key Skills Required for this Key Account Manager - Data Centres / UPS System job: Extensive experience in account management, business development, or technical sales within UPS systems, power electronics, or data centre infrastructure. Proven success in managing and growing large customer portfolios within data centres, telecoms, or other mission-critical environments. Strong technical understanding of UPS, DC power, and cooling systems. Excellent relationship-building and communication skills, with a customer-first approach. Self-motivated, proactive, and commercially focused, capable of working independently. Full UK driving licence and willingness to travel extensively across the UK. This is a fantastic opportunity to join a global business that is investing heavily in growth across the UK data centre market. You'll be responsible for nurturing key customer relationships, driving account growth, and contributing to the success of a leading power solutions provider. To apply for this Key Account Manager - Data Centres / UPS Systems role, please send your CV to Or call (phone number removed) / (phone number removed) for more information

Our client is a leading specialist in planned and reactive maintenance, serving high-compliance sectors including rail, education, health, local authority, and church organisations throughout Southern England. With a reputation built on professionalism and outstanding customer service, they are looking for a dedicated HSQE Auditor/Advisor to join their team in St Albans. This role is critical to ensuring that safety and quality standards are not just met but exceeded across a diverse portfolio of active construction sites and maintenance projects. Key Responsibilities • Conducting HSQE audits of active construction sites, maintenance teams, completed works, and project management teams to ensure full compliance with company procedures., • Preparing and updating the audit programme, submitting detailed reports, and maintaining head office records., • Carrying out and updating COSHH assessments and registers, alongside maintaining equipment registers., • Preparing Work Package Plans (WPP), method statements, task briefings, and comprehensive site safety files., • Leading investigations into accidents, incidents, close calls, and near misses, followed by the preparation of detailed findings and recommendations., • Delivering HSQE inductions and toolbox talks, maintaining the training register, and encouraging a positive safety culture across all levels, including subcontractors., • Acting as a point of contact for clients regarding H&S matters and assisting with external audits from accreditation bodies., • Assisting with site management in the absence of regular staff and providing advice on safe systems of work. The successful candidate will have: • Formal health and safety qualification (minimum NEBOSH General Certificate), • Minimum 5 years experience in related industry, • Familiarity with operational railway environment and applicable procedures and standards, • Computer literate and familiar with standard Microsoft Office packages, • PTS Qualified Benefits: • 28 Days Holiday Inc. Bank Holidays, • Auto enrol pension, • Electric Company Car, • Company phone, • Free onsite parking Despite our best efforts it is not always possible to respond to every application individually due to the high volume of responses we receive on each vacancy. Only candidates who are short listed will be contacted for this particular role and if you have not heard from us within 7 days please assume that you have not been successful. However, we will keep your details on our database, and will contact you when other suitable positions become available

Property Services Assistant Location: Head Office, Hemel Hempstead Salary: £34,107 per annum Hours: 35 hours per week Contract: Permanent, Full-time About Us Hightown Housing Association is a charitable organisation providing affordable homes and support services across Hertfordshire, Bedfordshire, Buckinghamshire and Berkshire. With over 9,000 homes and more than 1,100 staff, our mission is simple: to build homes and support people. We are looking for a proactive and detail-focused Property Services Assistant to join our busy Property Services team based at our Hemel Hempstead head office. The Role As a Property Services Assistant, you will play a key part in supporting the effective management and maintenance of our housing stock. Your work will help ensure our properties remain safe, well-maintained and compliant-ultimately contributing to a high-quality service for our customers. Key responsibilities include: Providing administrative support to the Property Services Team, including booking appointments, scanning, invoicing and sending standard letters. Updating internal databases Assisting with Fire Risk Assessment processes Liaising with contractors, residents and colleagues to coordinate access and ensure smooth running of service contracts. Administering the caretaking ticketing system and ordering supplies. Gathering stock condition and property data, ensuring accurate data entry and updates. Supporting EV charging management across sites including tariffs, usage data and tenant liaison. Producing accurate site maps using interactive systems to support sustainability reporting and grounds maintenance planning. Assisting with SARs, disclosure documents and disrepair claim information collation.About You We are looking for someone who is organised, confident working independently and comfortable liaising with a variety of people. You will need: Good numerical, verbal and written communication skills. Strong IT skills, including Excel and Word, and ability to learn new systems quickly. A good understanding of housing construction. Experience maintaining accurate records. The ability to work independently and show excellent attention to detail. A commitment to equality, customer care, and Hightown’s values. A full driving licence and access to a car.Benefits At Hightown, we value our staff and offer a comprehensive benefits package, including: 33 days annual leave, rising to 35 with service Annual performance bonus Monthly attendance bonus Annual salary and cost-of-living review Workplace pension and life assurance (3× salary) Employee wellbeing support, aligned with the Five Ways to Wellbeing Refer-a-friend bonus (£130) Employee assistance helpline Blue Light Card If you’re motivated, organised and ready to make a meaningful impact, we would love to hear from you. We will be reviewing and interviewing candidates on an ongoing basis, so we encourage you to apply early to avoid missing out. Hightown is an Equal Opportunities & Disability Confident Employer

Bathroom Installation Manager Hemel Hempstead Up to £50k Depending on experience + Car Allowance + Bonus Elliott Recruitment are pleased to represent a national organisation with an excellent opportunity for a Bathroom Installation Manager to cover Hemel Hempstead and the surrounding areas. My client, a national organisation and a market leader in their field have a new opportunity for a Bathroom Installation Manager based in Hemel Hempstead or the surrounding area to join their team on a permanent basis. Reporting to the Director of Installations, key duties will include: • Conducting a technical survey within the customers property to enable right first-time installation., • Oversee installation teams throughout the install., • Conduct regular site visits to quality check and resolve any site-based issues., • Manage remedial works and warranty issues. The successful candidate will ideally have previous experience in an Installation Manager role as well as knowledge of the plumbing industry and wider building trade. Customer service driven you will be able to communicate well with customers, installers and head office-based staff to resolve issues as they arise. Experience of CAD and / or Salesforce would be advantageous but is not essential. My client is offering a competitive base salary of up to £50k, plus £4800 car allowance, bonus, 25 days holiday, and additional benefits including laptop, phone and extra leave for your birthday. If you have the skills and experience for this role please apply online ASAP as immediate interviews are available

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