Head of customer service jobs in BraintreeCreate job alerts

Estimator - Structural Reports to: Structural & Architectural Steelwork Director Braintree, Essex Full time, permanent - onsite Swann Engineering Group Ltd Swann Engineering Group is an ethical and forward-thinking group where we want our vision and values to not only shape our people but also the environment around us. Our strength comes from our effective corporate governance, diversity of specialist skills and experience but most of all, our excellence in managing all aspects of the product lifecycle under one roof including design, manufacture, installation, maintenance, and customer support. Swann Engineering Group has a proven history to tackle bespoke engineering projects of any size in any sector from telecommunications, outdoor media, structural and architectural, floodlighting & gantries and defence and radar solutions. With our Head once based in Braintree, Essex, and a headcount of 120 employees we are a trusted partner to the UK’s leading mobile network operators, including EE/BT, Vodafone, 3UK, VMO2, and telecommunications infrastructure owners, MBNL, Cornerstone, Cellnex, WIG as well as NATS and BAE. Wealso work with top tier national housebuilders and construction companies. Main Purpose of the Job The purpose of the Estimator is to provide estimates for the costs of a project, products, and services. You will be researching prices of the various components and obtaining estimates and quotes from vendors and contractors. You will support the sales team with proposals, tracking costs, and to understand the customer’s specifications to calculate the final budget for the project, product, or service. You'll also will present your analysis to the Senior Management team. Main Duties • Work from technical drawings and specifications to produce concise and effective technical proposals in response to customer requests, • To deliver accurate tenders with commercial aspects in mind, while also delivering to client requirements, • To research and present different methods of reducing cost through supply chain, method of fabrication, installation, or value engineering, • Maintain the tender product documentation including internal Governance requirements, • Support the sales team in attendance in meetings with our customers including delivery of technical presentations as well as participation in engineering and commercial discussions, • Development of standardised documentation for on-going proposal use, • To attend the monthly contract review meetings, • Support the Sales and Operational department leads to identify and collate project risks, • Consult with internal resources and external partners to build tender cost models, • Consult with department leads to organise tender governance meetings, • Produce and maintain tender compliance documentation, • Manage all successful tenders with the operational delivery team, • Assessing the risk levels associated with a project, • Visting project sites to gather information, • Keeping up to date with the latest regulatory and legislative requirements as well as latest engineering technologies What we are looking for: • The ability to work under pressure to achieve goals, budgets and deadlines, • Strong understanding of the residential construction process, • A methodical approach to work, • Understanding of engineering documents, • Ability to read and interpret blueprints, • Knowledge of CAD Software, • Experience of the structural and architectural steelwork market, • Strong analytic abilities, • Working knowledge of Excel spreadsheets and word processing, • Ability to coordinator and work independently, • Outstanding communication and negotiation abilities, • Excellent Mathematical and IT skills, • Bachelor’s degree in civil, structural, or/and mechanical engineering would be advantageous Candidates should live within a reasonable commute to Braintree and have the right to work in the UK.

You will work directly with the CFO, CRO, and CEO, shape decisions that determine the trajectory of the business, and do it with the backing, scale, and ambition of a PE-backed SaaS business on the path to becoming of the UK’s fastest growing Unicorns. Joblogic is a £35m ARR Field Service Managem

At Rygor group, we are looking for an experienced, commercially-driven and inspirational Head of Service, who has a passion for leadership and delivering quality customer service. You will work closely with the Head of Aftersales as well as the Head of Parts, to shape strategy, develop high-performi

We are seeking an experienced Head of Service Governance to establish and lead a service governance function within a growing managed services environment. Working closely with Sales, Presales, Finance, Service Delivery, and Operational teams, you will ensure services are delivered in line with agre

Service Care Solutions are recruiting on behalf of a local authority based in the Essex region who are seeking a Head of Legal Services on a permanent basis. Lead and oversee the council’s Legal Services function, ensuring the delivery of high-quality, commercially focused legal advice across a br

A leading provider of critical customer service solutions, supporting sectors where reliability and empathy are key. A customer obsessed professional with experience of hands-on, enterprise client management, team leadership and business optimisation/transformation. This is a pivotal role, within on

Your core focus will be improving the quality and effectiveness of the customer experience: helping more customers sell, helping them sell faster, increasing satisfaction throughout the journey, and increasing lifetime value by consistently embedding relevant additional revenue streams into the cust

Experience of delivery of high-quality customer services. This is a high-impact opportunity for a forward-thinking professional to shape the future of transport infrastructure and services. WeAreSandwell/downloads/file/20/heads-of-service-economy-regeneration-cp.

The role will lead a major UK & Ireland service division, with responsibility for field service, service supervision, aftersales support, customer satisfaction, service performance, operational efficiency, and the continued development of a high-performing team. The successful candidate will be some

About theHead of Pepes Food Service xsrmqjs Role:. The Head of Pepes Food Service. Pepes Food Service manages the supply chain for all products used in Pepes stores.

As Assistant Head of Service, you will nurture and xsrmqjs lead a team alongside your team and HOS wh. About The Role We are looking for a compassionate, grounded, and relationship-driven leader to guide our Independent Reviewing Officer (IRO) Service. This is a role for someone who believes deeply

We are currently recruiting for an experienced Interim Head of Service All Age Commissioning to provide senior leadership support within a busy Adult Social Care and Health service during a key transitional period. This is a high-profile interim opportunity for an experienced commissioning leader xs

We are seeking an experienced Head of Service Governance to establish and lead a service governance function within a growing managed services environment. Working closely with Sales, Presales, Finance, Service Delivery, and Operational teams, you will ensure services are delivered in line with agre

Service Care Solutions are recruiting on behalf of a local authority based in the Essex region who are seeking a Head of Legal Services on a permanent basis. Lead and oversee the council’s Legal Services function, ensuring the delivery of high-quality, commercially focused legal advice across a br

The Head of Customer Success will take full ownership of customer delivery, ensuring all engagements are executed to a high standard, on time, and within scope. You bring proven experience leading customer success or delivery within a consultancy or professional services environment, with a strong t

A leading provider of critical customer service solutions, supporting sectors where reliability and empathy are key. A customer obsessed professional with experience of hands-on, enterprise client management, team leadership and business optimisation/transformation. This is a pivotal role, within on

You will work directly with the CFO, CRO, and CEO, shape decisions that determine the trajectory of the business, and do it with the backing, scale, and ambition of a PE-backed SaaS business on the path to becoming of the UK’s fastest growing Unicorns. The Head of Revenue Operations will define ho

At Rygor group, we are looking for an experienced, commercially-driven and inspirational Head of Service, who has a passion for leadership and delivering quality customer service. You will work closely with the Head of Aftersales as well as the Head of Parts, to shape strategy, develop high-performi

Contributing to a culture of good governance, risk awareness, and customer-focused conduct by embracing PRA’s values and Group Code of Conduct which adheres to the highest standard of ethics. The role is accountable for end-to-end delivery of customer initiatives, supporting local markets in ensur

Your core focus will be improving the quality and effectiveness of the customer experience: helping more customers sell, helping them sell faster, increasing satisfaction throughout the journey, and increasing lifetime value by consistently embedding relevant additional revenue streams into the cust

There are regular loyal customers worldwide (especially from the US), and customers who appreciate the first class service and high quality products, and are looking for the same seamless service when ordering online, over the phone and even who write in. Knowing what luxury 5 star customer service

Experience of delivery of high-quality customer services. This is a high-impact opportunity for a forward-thinking professional to shape the future of transport infrastructure and services. Uk/WeAreSandwell/downloads/file/20/heads-of-service-economy-regeneration-cp.

The role will lead a major UK & Ireland service division, with responsibility for field service, service supervision, aftersales support, customer satisfaction, service performance, operational efficiency, and the continued development of a high-performing team. The successful candidate will be some

Reporting to the Director of Transformation, you will lead the customer excellence agenda across a complex, multi‑site operation, translating customer insight into actionable programmes that improve customer outcomes and drive measurable performance improvement. Freshminds has been retained by a l

They do this through the effective communication of the value of our brands content and products to individual consumers and convert casual readers into loyal customers by developing personalised customer experiences at scale which build deeper, longer lasting relationships in turn driving revenue f

In this new role, you will bring together the core customer functions across CRM, insights and customer services, to lead a new single customer function. As a co-owner, you’ll benefit from 33 days holiday (pro rata, including bank holidays), an ethical & generous company pension scheme, and an ann

You will report to the Global Head of Client Service and serve as the most senior client service leader in the region, accountable for service quality, team performance, and operational excellence across all product lines. The MSCI Global Client Service team sits within the Client Coverage organizat

Oversees social work services and provides strategic leadership for the Adults Learning and Disability Team.

Looking to start or grow your retail career? We're recruiting Customer Service Assistants to join our food store team. Apply promptly! A high volume of applicants is expected for the role as detailed below, do not wait to send your CV. At the Heart of England Co-operative So.

Oversee all customer interactions, ensuring consistency and excellence in a leadership role.

Looking to start or grow your retail career? We're recruiting Customer Service Assistants to join our food store team. At the Heart of England Co-operative So. Apply promptly! A high volume of applicants is expected for the role as detailed below, do not wait to send your CV.

Successful applicants for such posts will be required to become a Protecting Vulnerable Groups (PVG) Scheme member in respect of Regulated Work with either or both of these groups as appropriate, or if they are already a Scheme member, be subject to a PVG Scheme Record Update, before any formal offe

To assist in the provision of a high quality cleaning service within Council buildings. All preferred candidates for posts carrying out regulated work with these groups will be required to become a PVG Scheme member, or undergo a PVG Scheme update if they are already a member, prior to any formal of

Unity is advertising this opportunity on behalf of our client. Join a leading app-based platform offering. No chasing clients – steady stream of jobs through the app.

You will support the Passenger Transport Manager in ensuring that the council’s passenger transport services are supported to effectively to deliver additional support needs transport, school transport and public transport services to customers, clients and service users and to the residents of We

Unity is advertising this opportunity on behalf of our client. Join a leading app-based platform offering. No chasing clients – steady stream of jobs through the app.

Successful applicants for such posts will be required to become a Protecting Vulnerable Groups (PVG) Scheme member in respect of Regulated Work with either or both of these groups as appropriate, or if they are already a Scheme member, be subject to a PVG Scheme Record Update, before any formal offe

Attend monthly service reviews with customers and represent the team professionally. This role offers the opportunity to manage day-to-day operations whilst utilising your own technical skills to deliver enhancements and BAU support tasks as well as develop strategic expertise to drive modernisation

This is an excellent opportunity for someone with previous GP or healthcare reception experience who is confident working independently while providing outstanding patient service.

Leading the day-to-day activities of the Mechanical Inspection team. Conducting dimensional inspection of precision-machined components. Excellent understanding of GD&T and engineering drawings.

We are looking for a professional and friendly. Greet and welcome visitors in a professional and courteous manner. Basic computer skills (MS Office, data entry).

W Talent is delighted to be partnering with a well-established waste management and resource recovery organisation operating the UK's largest network of Energy Recovery Facilities (ERFs). As an impartial and analytical professional, you will be responsible for conducting transparent and objective in

We run both B2B and B2C campaigns, and you'll be managing a large team of callers working across a varied mix of projects. Strong commission model tied directly to the performance of your team — the better they do, the better you do. Plenty of variety across brands, products, and B2B/B2C campaigns

Location Hybrid working – London office (typically up to 2 days per week in-office). You will play a key role in supervising and developing a team of solicitors, fee earners, and support staff, while continuing to handle a reduced caseload of complex and sensitive matters. The successful candidate

At Innovus we are committed to delivering market leading solutions and professional services; and as an RCA Team Leader you will be contributing to our vision to be recognised as the market leading provider of services to the UK’s property sector. Head of RCA and Director of Group Surveying. Carry

Genuine investment in your career development and professional qualifications. At Harkaye Core Talent, we work closely with leading law firms across the UK, connecting exceptional legal professionals with opportunities that genuinely align with their ambitions, values and long-term career goals. We

Representing clients and managing customer engagement projects. Taking part in leadership sessions focused on personal and professional growth. This allows you to take full ownership of your growth and be rewarded directly for your contribution.

We're looking for a hands-on Field Service Team Leader to oversee a team of mobile engineers delivering first-class maintenance and repair services across a varied fleet of Material Handling Equipment (MHE). Job Title - Field Service Team Leader. All potential candidates should read through the foll