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NPD Manager This NPD role works across the full spectrum from concept to launch, working with commercial and category teams and contributing to both own-label and branded development. It’s a great platform if you are looking to develop your NPD career and want more autonomy driving new product concepts. Reporting to the Head of Development, you will have fantastic support from both NPD and the Category teams to help you grow and develop in the role. This is a site-based role offering one days WFH per week. Are you a development technologist looking for the next stage in your career to NPD Manager? This role is ideal, with plenty of scope to grow your development skill set in terms of the mentoring opportunities and the experienced team to work alongside. The Business: A business with a portfolio of quality food products Agile and decisive Strong reputation in their product ranges Robust supply chain Standout position due to customer service and quality Constantly driving innovation in their market category What does your development background need to look like for this NPD Manager role? Experience in product development in the food industry. Experience managing the product life cycle from concept to launch in deadline-driven environments. Strong problem-solving skills and the ability to think laterally to overcome obstacles. A real love of food and the industry. * Experience working in...

This is you: a self-starter, with great communication & sales skills, a persuasive ‘people-person' who enjoys dealing with all sorts of customers, looking to stretch your business development potential to the next level. You're excited by the uncapped earning potential for self-employment where you get all your appointments and pre-qualified leads supplied by head office, and all the training you need to make your business a success straight out of the blocks. And this is us! Anglian Home Improvements, the UK's leading home improvement business, proud of our craftsmanship and service, which has kept customers coming back time and time again for over 50 years. All our products are made in Britain to the highest industry standards. But the quality products and excellent customer service are only made possible by having great people representing us – and we want to grow our team of outstanding sales and business development representatives. What you'll be doing You'll be quickly trainedup to know the products inside out; you'll be proud of them, and confident in selling them to customers using your existing and growing sales abilities. Your role will involve: • Following up on warm sales leads, visiting customers in their own homes or utilising our new remote selling framework, • Giving persuasive business development pitches to convert quotes to sales, • Educating customers ...

The Head of Commercial - Grocery will lead the strategy, growth, and profitability of the grocery channel for the company's own label ambient product portfolio. This role is accountable for strengthening existing customer partnerships, driving new business opportunities, securing new retail listings, and delivering best‑in‑class execution across the UK retail landscape. The role also leads a high‑performing account team to achieve revenue, margin, and distribution targets. Key Responsibilities Commercial Strategy & Growth Execute the commercial strategy for own label ambient products within the grocery channel. Own the annual operating plan including revenue and margin. Drive new business development, identifying and converting retailer opportunities for new own label ambient product ranges. Identify category expansion opportunities and emerging trends within ambient grocery.Customer Leadership Act as senior commercial lead for major retailers. Lead the negotiation and launch of new own label briefs, renewals, and long‑term partnerships. Build influential senior relationships with buying, category, and technical teams. Drive joint business planning aligned to retailer strategies and the needs of the ambient category.Team Leadership & Development Lead, coach, and develop a team of Account Managers including the NPD team. Create a culture of accountability, commercial rigour, and high performance.Financial & Performance Management Own the grocery P&L for ambient own label products. Manage and optimise trade investment, cost prices, and margin delivery. Work closely with Commercial Director to maintain accurate forecasts and strong service levels.Category, Insight & Product Development Use category data to build compelling arguments for ambient range development and optimisation. Shape promotional plans, packaging changes, and innovation pipelines aligned to retailer expectations.Operational Excellence Ensure robust account plans and accurate reporting against KPIs. Manage the critical path for own label development. Lead negotiation of annual terms, cost price discussions, and promotional frameworks.Skills & Experience Required Essential Strong experience managing UK grocery retailers within an FMCG environment. Proven track record working with own label products, ideally within ambient categories. Experience driving new business wins, securing listings, and responding to retailer briefs/Tenders/RFQs. Strong commercial acumen with experience owning large P&Ls. Excellent negotiation skills and ability to influence at senior levels. Strong understanding of category management and retailer data systems. Experience in fast-paced, growth-focused businesses.Behaviours & Leadership Attributes Strategic, commercial, and analytically strong. Confident and credible communicator with excellent relationship‑building skills. Highly accountable, proactive, and results-oriented. Empathetic and inspiring leader who develops and supports a high-performing team. Collaborative and skilled at cross‑functional working. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data

Our client has an opportunity for a Technical Shopfloor Engineer to join them on a 12 month contract. You will be accompanying the production team in identifying and analysing technical issues. Role: Technical Shopfloor Engineer Location: Broughton, Flintshire Hours: Alternating weeks of mornings and afternoons: Monday to Friday Mornings - 6:00am - 1:10pm / Afternoons - 1:30pm - 8:40pm Clearance: BPSS required to start Hourly Rate: £40.13 per hour via Umbrella, inside IR35 + a 20% shift uplift What you'll be doing: Accompany the production team / Autonomous Production Team (APT). Supports in identifying, analysing and solving technical issues not directly manageable by the Operators & First Line Manager (FLM). Provides an E2E perspective at the shopfloor level within the production team / APT in Airbus. Supports continuous production enablement by efficiently utilising available resources & knowledge Contributes to the Operational Excellence targets within her/his area by adhering to the continuous improvement of operational processes. Support in identifying Non-Conformance on the shopfloor. Requirements: Technical lineside/shopfloor experience Either an NVQ Level 4 OR vast experience in lineside within automation Manufacturing engineering experience required Experience working to regulatory requirements and constraints. Project management Communication skills Autonomy, adaptability, and proactivity Ensure Customer Focus Ensure Product Safety Support Nonconformity reduction activity Line Up Aviation is a specialist aviation and aerospace recruitment company that has been operating all over the world for more than 30 years. We work with some of the industry's best-known companies and pride ourselves with working to the highest standard of service supported by an ingrained culture of honesty and integrity. "Follow @LineUpAviation on Twitter for all of our latest vacancies, news and pictures from our busy UK Head Office. Interact with us using the #LineUpAviation tag at anytime! Thank you for your follow

Interim Head of Repairs & Maintenance Widnes, Cheshire (Hybrid Working) Salary £57,014 to £63,349 Plus Benefits Fixed Term Contract – 12 Months Full Time, 37 Hours Per Week (Flexibility Available) Are you an experienced interim leader who thrives on pace, clarity and delivering meaningful change? Halton Housing is seeking a high‑impact Interim Head of Repairs & Maintenance to lead a critical phase of transformation across our Repairs and Maintenance service. With 7,000 homes, 330 colleagues and a reputation for doing things differently, we’re reshaping our operating model through our Refresh Project, and we need an interim who can bring expertise, stability and momentum. This is a role for someone who can hit the ground running, lead people through change, and deliver measurable improvements in customer experience, compliance and operational performance. You’ll be responsible for overseeing a team comprising two Maintenance Managers, one Void Manager, and one Habitations Manager, providing leadership, direction, and support to ensure service delivery is efficient, consistent, and aligned with organisational objectives. We offer a flexible hybrid working approach, blending homeworking with time spent in our modern Waterfront Point office. You’ll attend the office on a few occasions each week, giving you the opportunity to collaborate face-to-face while enjoying the flexibility of working from home, alongside flexibility in working hours to support a healthy work–life balance if required. Your Mission Over 12 months, you will: • Lead and stabilise our responsive and voids repairs service, • Drive operational performance, ensuring right‑first‑time delivery and improved KPIs, • Implement key elements of our Refresh Project, reshaping how repairs are planned, delivered and monitored, • Strengthen compliance, including HHSRS, disrepair and the Human Habitation Act, • Embed a customer‑first culture, ensuring the customer voice shapes service delivery, • Provide confident leadership to colleagues and contractors during a period of change, • Use data and insight to drive pre‑emptive, proactive service improvements, • Ensure robust governance, risk management and budget control This is a hands‑on leadership role where your decisions will have immediate impact. What You Bring We’re looking for an interim who is: • Highly experienced in Repairs & Maintenance leadership, • A strong housing background, • Comfortable leading teams through change and uncertainty, • Strong on compliance, safety and regulatory requirements, • Commercially sharp, with proven budget and risk management experience, • Confident influencing at Exec level and engaging with stakeholders, • Skilled at using data to drive operational decisions, • Able to quickly diagnose issues and implement practical solutions, • Proven experience in regulated environments, supporting In‑Depth Assessments (IDAs) by coordinating inspection documentation, evaluating compliance against regulatory frameworks, and implementing improvements aligned to inspection findings would be highly beneficial., • Candidates will have experience of working within the requirements of Awaab’s Law, including managing damp and mould cases, meeting statutory repair timeframes, and ensuring compliance with regulatory standards., • Experience working with repairs scheduling systems to log, prioritise, and track maintenance requests, ensuring adherence to service standards and statutory repair timescales., • Significant experience of the Housing Health and Safety rating system (HHSRS), disrepair and the Human Habitation Act 2018., • A full UK driving licence. If you’re an interim who enjoys stepping into complex environments, creating clarity, and delivering results at pace, this is the kind of assignment where you can make a real difference. Closing date: 1st June Interview date: 12th June 2026 We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible

Head of Supplier Relationship Management (SC Cleared) Duration: 6 Months Rate: £750 per day Location: London & remote (hybrid) IR35 Status: Inside Start: ASAP Role Overview: A Head of Supplier Relationship Management is required for our public sector client to help deliver world-leading commerc

Heart of England Co-operative Society is seeking a Customer Service Assistant in Nuneaton and Bedworth. Responsibilities include delivering customer service, maintaining product displays, and supporting store operations. This role offers a chance to build a career in retail with clear pathways to Te

In this full-time role, you will deliver high-quality service to students and staff, ensuring a welcoming environment and smooth operation of activities. The University of Staffordshire Business Engagement is seeking a Sport and Health Assistant at Stoke Campus. A proactive approach and customer foc

Ealing Council is seeking an experienced Assistant Director of Customer Services to lead initiatives and drive customer-focused strategies in the London Borough of Ealing. As a leader, you will manage a dedicated team, shape strategies to enhance the customer experience, and ensure that services are

Working alongside Delivery Leads, Heads of Service and partners, you will support the ongoing redesign of homelessness services and help deliver a more coordinated, resident‑focused approach. As Head of Service – Temporary Accommodation, you will provide senior leadership for Westminster’s TA

Working with at least one other member of staff, you will be providing support to our clients (restaurants) and their customers through means of telephone, email and live chat. Providing customer service for clients calling into the office. At least one year in a customer service role, ideally withi

We are seeking two motivated, customer-focused individuals to deliver a high standard of reception services, ensuring that our students, staff, and visitors enjoy an excellent experience in line with our Commercial Services mission of delivering Inspirational Customer Service. They should demonstrat

Service Expertise & Innovation: Deep knowledge of global customer service operations, policy and framework design, with strong capability in technology, automation, and AI‑driven service delivery. Head of Global Customer Service. Global Strategy & Standards: Define the global customer service visi

Come and join our team! As a Customer Service Assistant (CSA) you will be responsible for supporting your store to deliver high standards of customer service, availability and presentation, compliance, and engagement with your local community. You will be working as part of a diverse and motivated t

Head of Ecommerce & Customer Operations page is loaded## Head of Ecommerce & Customer Operationslocations: London, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R-0148333Calling all originals: At Levi Strauss & Co. Omnichannel Customer Service & Retention Engin

The company promotes a culture of diversity and inclusion and offers various employee benefits, including birthday holidays and team events. The role involves delivering various glass types to customers, inspecting vehicle supplies, and resolving client complaints on site.

The Government Recruitment Service is looking for a Head of Contracts Centre of Expertise role to manage all Group Property contracts exceeding £800 million, ensuring operational continuity and financial control. Expansion of responsibilities and team development is anticipated as this role evolves

This hybrid role involves managing pilot customers, owning the onboarding process, and building the Customer Success function from the ground up. A dynamic AI company in London is seeking a Lead Customer Success Manager to drive product adoption and retention.

Recent examples of this have included red‑teaming Defra’s reforms of its largest farming fund, a deep dive into the challenges of the flood insurance market and shaping a new taskforce to monitor infrastructure delivery by the water sector. You will work in close collaboration with the DU’s

We are looking for a highly driven Head of Customer Acquisition to take full ownership of our customer growth strategy and delivery. This is an opportunity to take real ownership of customer growth, shape how we acquire customers in the future, and have a direct impact on the success of the business

Terms of employment Seasonal employment Full time. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.

Previous experience in a receptionist, front of house or customer service role. Customer service support: respond to guest enquiries politely, efficiently and professionally. A proactive approach with a focus on delivering excellent customer service.

Harnham is seeking a high-impact Customer Insight leader to shape analytics across the organization. The role involves connecting customer insight with analytics, driving the vision, and translating data into actionable insights. Strong experience in customer analytics, advanced SQL skills, and fami

The University of York is seeking part-time Customer Services Assistants to join the Library's team in New Brunswick. Candidates must have good general education and experience in customer service. The role includes ensuring library buildings are ready and assisting with reception services.

A healthcare technology firm is seeking a Customer Success Lead who will oversee the onboarding and implementation of their platform in hospitals. The ideal candidate has extensive experience in customer success, preferably in a SaaS environment, and enjoys working closely with healthcare teams. The

Knowledge of the reservation system Sevenrooms and Point of Sale software Squirrel would be beneficial. Note that offering quoted reflects the National Minimum Wage increase as of 1st April 2025 and is for age bracket 21 years old and over. Excellent sales & customer service skills.

If you’ve also worked in the following roles, we’d also like to hear from you: Front Desk Agent, Guest Services Assistant, Front Office Coordinator, Hotel Customer Service Advisor, Reception Administrator. Working as a Front Desk / Front of House Hotel Receptionist you will support communication

IG Group is looking for a Head of AI Operations to lead their AI-driven automation efforts in client servicing. This role involves the design and execution of AI-powered solutions, requiring hands-on expertise with conversational AI platforms. The successful candidate will guide a team while influen

Neve Jewels Group is seeking an IT leader to drive transformational change across its tech initiatives.You will manage diverse technology teams, ensuring alignment with business strategies and fostering high performance.Responsibilities include overseeing change delivery, developing governance frame

A leading ERP solutions provider is seeking a Head of Customer Support to oversee commercial relationships across strategic accounts. This role involves managing service levels and customer expectations while ensuring operational excellence in a remote setting. This position focuses on customer rete

The Government Recruitment Service is seeking a Head of the Delivery Unit within the Department for Environment, Food and Rural Affairs in Greater London. The successful candidate will influence senior decision makers and ensure continuous improvement of delivery services.

MARTENS is seeking a Head of Global Customer Service to lead the customer service strategy and enhance the consumer experience. The ideal candidate possesses deep knowledge of customer service operations, a proven record in leadership, and strong problem-solving skills. This pivotal role involves de

The Head of Contracts Centre of Expertise role will be responsible for the governance, performance, and delivery of all Group Property contracts exceeding £800m including the flagship “gold” integrated FM contract with ISS and business critical travel contract CTM. The Head of Contracts – Cen

In this hybrid role, you will lead a high-performing team of Business Analysts and Service Designers, driving operational excellence and commercial impact. Responsibilities include shaping service design practices, managing senior stakeholders, and delivering on customer experiences. Ideal candidate

Soldo Italy is seeking a Digital Customer Community & Education Manager to enhance their B2B digital customer engagement strategy. This role will involve creating and managing customer communities, delivering education programs, and collaborating with various product and marketing teams. The positio

Informa is seeking a Customer Success Lead in London to drive a customer success strategy for the Lead Insights product. The role involves developing strategies, implementing best practices, and managing a dynamic team of specialists. You'll provide strategic guidance, mentor team members, and ensur

Berenberg is seeking a Team Lead for IT Service Management, focusing on the ServiceNow platform in London. You will have ownership of the ServiceNow environment, mentoring a team, and implementing cross-functional ITSM solutions. Strong leadership and ServiceNow expertise are essential.

In modern times we may come to call this role as a Head of Customer Happiness, Customer Experience Champion, Customer Journey Director, Customer Insights & Experience Lead, Head of Customer Advocacy, Head of Technical Support, Technical Support Services Manager or Customer Support Manager. As Head o

Customer Services – Lead a customer service experience that feels personal and true to Riverford; support and develop the Customer Service team to deliver great outcomes; work cross‑functionally to improve service, quality and self‑serve experiences. Customer & Market Insights – Champion the

A leading blockchain analytics firm is seeking a Regional Manager of Customer Success to lead a global team in EMEA & APAC. You'll manage Customer Success Managers, ensuring customer retention and satisfaction through strategic oversight and performance metrics. The role offers competitive benefits

The Government Recruitment Service is seeking a Channel Lead for the New Media Unit within the Cabinet Office. You will manage a team of Channel Managers and ensure the successful execution of campaigns.

The role focuses on leading the global Customer Support organization to ensure fast and high-quality customer experiences. Candidates should have over 10 years in customer support and a strong track record of improving support outcomes in high-growth settings. The position involves cross-functional

Our client is seeking a strategic and hands‑on Head of Customer Support to architect, build, and scale a world‑class support function. Implementation of automated systems and AI tools that minimize headcount growth while exceeding SLAs. You deeply understand the high‑stakes expectations of B2B

As Head of Support, you will own the full customer experience function end‑to‑end: from frontline 24/7 operations across B2C and B2B segments, through to our premium VIP stream. Experience leading support across both B2C and B2B customer segments, with an understanding of the distinct needs of e