Head of customer service jobs in SouthamptonCreate job alerts

Sales and Customer Service Assistant (Entry Level) - Immediate Starts Available! Are you a dynamic, driven and bubbly individual looking for a role that will support and develop your skills within a exciting customer facing environment Eager to start your career with a fun, high-energy sales team where you can earn and gain valuable experience Based in the centre of Southampton, our clients well established company is currently recruiting for vibrant and ambitious customer sales assistants, due to their recent expansion and high client demand. If you have a passion for driving growth, are over the age of eighteen with fantastic communication skills and have the ability to work collaboratively in a fast-paced and lively environment, then we want to hear from you! The key attributes they are looking for are; Proactive, confident and enthusiastic mind-set Strong communication skills Professional manner and appearance Availability for full time equivalent hours High customer service standards What's involved; Generating new customer base for their clients Working within an enthusiastic sales team at various face to face residential campaigns within the Southampton area Build and maintain strong relationships with customers Sales Acquisition What they offer; Ongoing skill-based support, along with full compliance guidance and product-specific knowledge, will be provided to ensure confidence and effectiveness in the role. A vibrant schedule loaded with optional team socials and activities Successful and established Sales and Customer service team to support you Completely uncapped earnings + enticing incentives (income is performance based only) Exciting nation and international travel opportunities They are currently holding informal chats for their new sales and customer service vacancies, so send your CV to the recruitment team today and they will contact you with their next availability if successful. Openings involve dealing with customers face to face at exciting residential campaigns in and around the Southampton area. No experience is necessary in thisself employed commission-based role, as access to full client and product coaching will be given to help expand skills. Experience is not necessary due to their development programme however experience in the following areas may put you at a head start in this role - Retail, warehouse, Administration, Warehouse Operative, Administrator, Receptionist, Customer Service, sales, retail manager, Marketing, Sales Assistant, Cleaner, Retail Sales Assistant, Customer Service Advisor, Direct sales, sales, promotions, events co-ordinator or any kind of hotel, hospitality, retail, front of house or bar experience. Why If you have a background in any of the mentioned areas then you will already have developed a great work ethic and some great sales / customer service skills. Our client welcomes recent graduates and individuals looking to start their career, offering opportunities on a full-time equivalent basis. If you feel you meet these requirements APPLY NOW for a Immediate Start!! * Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying. TPBN1_UKTJ

Marina Assistant Manager Yacht Marina, Hamble (Southampton) £34,000-£35,000 A unique opportunity to join a leading marina operator as a Marina Assistant Manager in the beautiful yachting village of Hamble! My client operates out of multiple marinas in the UK and abroad, providing premium berthing and boatyard services. They require a dedicated and passionate person to join their team who is focused on delivering superb customer service. The main responsibilities of the Assistant Manager are: • To ensure the smooth day to day running of all operations in the marina; coordinating, allocating and monitoring the work and activities of the marina team., • In conjunction with the site teams, ensure that daily, weekly and monthly checks are carried out as per the deadlines set, ensuring the site remains safe secure, clean and tidy and well landscaped at all times., • To oversee the Administration team, to ensure all tasks are completed and the debt process is adhered to., • To lead the team and support all marina and boatyard administration to ensure all records are maintained accurately in order to yield maximum revenue; assisting with the marina and boatyard administration where necessary, ensuring payment is received for all services under the guidelines laid down., • To ensure the day to day operation and overall image of the site reflects the Company’s position as market leader., • To ensure all legal, HSE and company policies including financial polices are being adhered to., • To build and develop an empowered team and motivated staff structure that functions flexibly, whilst providing the best in customer experience and site cover. The candidate: • Experience in the yachting world or a role within a marina is ideal, but not mandatory., • Good team leadership skills and a desire to deliver exceptional customer service at all times., • Experience with operational processes and health and safety management., • To be able to deal with customer feedback and handle appropriately. This is a fantastic job in the yachting industry which requires the successful individual to take ownership of their own role while also being part of a team. You must be an outgoing character who thrives in and enjoys meeting the demands of a fast-paced environment head on! There are plenty of career progression opportunities on site and across the UK.

ACCOUNT MANAGER – Combat Sports & Training The Company Specialist Sports Group is a well-established and expanding sporting goods agency offering Sales, Marketing, Distribution and Creative solutions to several performance sports brands including world leading brand adidas. Specialist Sports is based on the western edge of Southampton, England. Specialist Sports have distribution responsibility for 14 product categories across UK, Ireland, Europe and several other territories around the world. The category portfolio includes Rugby, Hockey, Cricket, Tennis, Track & Field, Olympic Sports and Teamwear featuring a range of products used by many of the world’s best athletes and grassroots enthusiasts. Specialist Sports are custodians of the adidas brand in these categories and hold Sports Marketing contracts with relevant Governing Bodies, leading clubs, and athletes. Additionally, sister company Specialist Sports Creation holds the global license to manufacture adidas apparel, accessories and hardgoods across a number of categories including Rugby, Hockey and Cricket in support of the wider commercial strategy. adidas Boxing, Wrestling, Weightlifting & Training Specialist Sports hold distribution rights for the adidas Boxing, Wrestling and Weightlifting categories. A collection of multi-discipline ‘Training’ category products are also brought to market to provide complete brand solutions for retailers, teams and athletes. A collaborative approach to product development, together with market leading service levels will ensure Specialists Sports strengthen adidas’ leading position within these product categories. Design and development of adidas Boxing, Wrestling, Weightlifting footwear and Training products is managed centrally by adidas AG with input provided from Specialist Sports and other key markets to help deliver cutting edge design and high-performance functionality, helping athletes to maximise their performance at all levels of their sport while innovative product design and desirability leads the competition commercially. Specialist Sports are committed to growing adidas as an authentic performance brand in all categories and are seeking a dynamic Account Manager to further develop adidas Boxing, Wresting, Weightlifting and Training category sales within the UK, Ireland, the EU and further afield. The Role Specialist Sports are seeking a committed, enthusiastic and capable Account Manager to assist in delivering market leading performance of our adidas Boxing, Wrestling, Weightlifting and Training wholesale business across defined and approved territories. The successful candidate will work with the wider SSL team to manage fulfilment of Specialist Sports obligations to relevant wholesale trade accounts. The role will demand: § Implementation of strategic plan alongside category, sales, marketing and fulfilment colleagues § Setting commercial targets & forecasting sales for short, medium and long term, ensuring they are realistic and achievable § Management of specific customers and creating strategic relationships to generate advantages for Specialist Sports and adidas, maximising commercial revenues from all sales channels by ensuring timely order fulfilment and management of day to day queries § Inputting to and maintaining the Specialist Sports wholesale strategy for the relevant categories § Understanding of the Boxing, Wrestling, Weightlifting and Training markets with deep knowledge of competitors, customers and market trends regarding on-pitch footwear, teamwear and equipment § Growing the categories through new and existing customers, using a pro-active approach to developing and find new business § Work with line management to control inventory, maintaining optimal levels to maximise returns without encountering excess stock situations § Creation of appropriate sell in tools for the categories and ensure Specialist Sports websites are maintained with correct products, pricing, specifications and associated resources § Inputting to the category marketing plan, ensuring activity is in-line with strategic plan and agreed budget § Working with existing sourcing channels to ensure the range can deliver on commercial targets § Reporting sales and market developments to line management on monthly basis, highlighting successes and challenges § Other ad-hoc duties as delegated from time to time by the Senior Category Manager, Chief Commercial Officer or any other person designated in their absence Candidates should ideally hold some relevant experience, have an enthusiastic professional approach and a personal affinity with the products and relevant sports. The role can be office or remote based, or a blend of the two. Travel to head office in Southampton is anticipated in addition to national and international travel to facilitate customer service, business growth and drive high standards of engagement. Working hours may be varied depending on the requirements of the role. Package The successful candidate will receive a remuneration package including a competitive salary, performance related bonus, car allowance, laptop, phone allowance and generous annual leave. This is an exciting opportunity to join a growing, dynamic, and ambitious team. To apply or receive further information regarding roles at Specialist Sports please email a copy of your CV with a covering letter to .

Marina Assistant Manager Yacht Marina, Hamble (Southampton) £34,000-£35,000 A unique opportunity to join a leading marina operator as a Marina Assistant Manager in the beautiful yachting village of Hamble! My client operates out of multiple marinas in the UK and abroad, providing premium berthing and boatyard services. They require a dedicated and passionate person to join their team who is focused on delivering superb customer service. The main responsibilities of the Assistant Manager are: To ensure the smooth day to day running of all operations in the marina; coordinating, allocating and monitoring the work and activities of the marina team. In conjunction with the site teams, ensure that daily, weekly and monthly checks are carried out as per the deadlines set, ensuring the site remains safe secure, clean and tidy and well landscaped at all times. To oversee the Administration team, to ensure all tasks are completed and the debt process is adhered to. To lead the team and support all marina and boatyard administration to ensure all records are maintained accurately in order to yield maximum revenue; assisting with the marina and boatyard administration where necessary, ensuring payment is received for all services under the guidelines laid down. To ensure the day to day operation and overall image of the site reflects the Companys position as market leader. To ensure all legal, HSE and company policies including financial polices are being adhered to. To build and develop an empowered team and motivated staff structure that functions flexibly, whilst providing the best in customer experience and site cover. The candidate: Experience in the yachting world or a role within a marina is ideal, but not mandatory. Good team leadership skills and a desire to deliver exceptional customer service at all times. Experience with operational processes and health and safety management. To be able to deal with customer feedback and handle appropriately. This is a fantastic job in the yachting industry which requires the successful individual to take ownership of their own role while also being part of a team. You must be an outgoing character who thrives in and enjoys meeting the demands of a fast-paced environment head on! There are plenty of career progression opportunities on site and across the UK. TPBN1_UKTJ

Cloud EngineerJob DescriptionWhen you join our Engineering Team at Telent, youll be empowered to innovate and drive common solutions, working closely with technical experts who are proud of the impact their work makes. Come join a high-performing team doing complex and critical work. Help build and keep the nations critical infrastructure connected and protected 24/7.Reporting to the Head of Cloud Engineering, the Cloud Engineer will work on an exciting Government Agency Managed Service contract and act as the primary engineering representative for Telent, for on-premises or cloud-related technical initiatives.This is a hybrid working role, with a requirement to be in our client’s office in the Southampton region 2-3 times per week.What you’ll do:Act as the cloud representative for assigned customer accounts, providing expertise on cloud and on-premises infrastructureServe as the internal on-site escalation point for support issues and programmesMaintain proactive visibility of cloud service incidents across nominated customer environments, ensuring timely updates, escalation, and resolution aligned with SLAs.Add value through insight-driven analysis, identifying cloud performance trends, emerging security threats, or vendor bulletins that may impact customer cloud environments.Assist or lead in the cloud pre-staging of infrastructure, including virtual appliances, configurations, and scripts for customer cloud deployments or hybrid rollouts.Attend and contribute to customer-facing meetings such as support reviews, project roadmaps, monthly service reviews, and weekly incident management sessions.Who you are:You are a proactive and skilled Cloud Engineer with a passion for managing cloud and hybrid infrastructure solutions. You must be an effective communicator, and enjoy collaborating with cross-functional teams and customersKey Requirements:Experience with supporting public cloud and/or traditional on-premises infrastructureKnowledge and hands on experience with supporting infrastructure on VMware, Hyper-V, Windows/Linux servers and/or on Microsoft Azure / AWS platformsGood understanding of core networking conceptsExcellent verbal and written communication skills, capable of engaging effectively with customers and internal teams.Must be eligible for SC ClearanceWhat we offer:A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver.We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work.The additional benefits with this role:34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annuallyCompany pension schemeA range of family friendly policiesOccupational health support and wellbeing PortalDiscounts on Cinema, Restaurants and Shopping with Telent Reward scheme.Learn more about Telent:Click here for Telent Video!We’re passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.#LI-HybridAbout UsAbout TelentTelent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology. of the UK’s critical digital infrastructure. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, you’ll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance. We work together to make everyday life work better for everyone. You’ll be part of a team of more than 3,000 brilliant, dedicated people committed to getting the job done well.Brilliance brought together.We are guided by our values and behaviours:Be InclusiveTake ResponsibilityCollaborateBe Customer-focussed

When you join our Engineering Team at Telent, you'll be empowered to innovate and drive common solutions, working closely with technical experts who are proud of the impact their work makes. Come join a high-performing team doing complex and critical work. Help build and keep the nation's critical infrastructure connected and protected 24/7. Reporting to the Head of Cloud Engineering, the Cloud Engineer will work on an exciting Government Agency Managed Service contract and act as the primary engineering representative for Telent, for on-premises or cloud-related technical initiatives. This is a hybrid working role, with a requirement to be in our client’s office in the Southampton region 2-3 times per week. What you’ll do: • Act as the cloud representative for assigned customer accounts, providing expertise on cloud and on-premises infrastructure, • Serve as the internal on-site escalation point for support issues and programmes, • Maintain proactive visibility of cloud service incidents across nominated customer environments, ensuring timely updates, escalation, and resolution aligned with SLAs., • Add value through insight-driven analysis, identifying cloud performance trends, emerging security threats, or vendor bulletins that may impact customer cloud environments., • Assist or lead in the cloud pre-staging of infrastructure, including virtual appliances, configurations, and scripts for customer cloud deployments or hybrid rollouts. You are a proactive and skilled Cloud Engineer with a passion for managing cloud and hybrid infrastructure solutions. You must be an effective communicator, and enjoy collaborating with cross-functional teams and customers Key Requirements: • Experience with supporting public cloud and/or traditional on-premises infrastructure, • Knowledge and hands on experience with supporting infrastructure on VMware, Hyper-V, Windows/Linux servers and/or on Microsoft Azure / AWS platforms, • Good understanding of core networking concepts, • Excellent verbal and written communication skills, capable of engaging effectively with customers and internal teams. A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: • 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually, • Company pension scheme, • A range of family friendly policies, • Occupational health support and wellbeing Portal We’re passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support. #LI-Hybrid About Telent Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology. of the UK’s critical digital infrastructure. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, you’ll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance. We work together to make everyday life work better for everyone. You’ll be part of a team of more than 3,000 brilliant, dedicated people committed to getting the job done well. Brilliance brought together. We are guided by our values and behaviours: Be Inclusive Take Responsibility Collaborate Be Customer-focussed

Cloud EngineerJob DescriptionWhen you join our Engineering Team at Telent, youll be empowered to innovate and drive common solutions, working closely with technical experts who are proud of the impact their work makes. Come join a high-performing team doing complex and critical work. Help build and keep the nations critical infrastructure connected and protected 24/7.Reporting to the Head of Cloud Engineering, the Cloud Engineer will work on an exciting Government Agency Managed Service contract and act as the primary engineering representative for Telent, for on-premises or cloud-related technical initiatives.This is a hybrid working role, with a requirement to be in our client’s office in the Southampton region 2-3 times per week.What you’ll do:Act as the cloud representative for assigned customer accounts, providing expertise on cloud and on-premises infrastructureServe as the internal on-site escalation point for support issues and programmesMaintain proactive visibility of cloud service incidents across nominated customer environments, ensuring timely updates, escalation, and resolution aligned with SLAs.Add value through insight-driven analysis, identifying cloud performance trends, emerging security threats, or vendor bulletins that may impact customer cloud environments.Assist or lead in the cloud pre-staging of infrastructure, including virtual appliances, configurations, and scripts for customer cloud deployments or hybrid rollouts.Attend and contribute to customer-facing meetings such as support reviews, project roadmaps, monthly service reviews, and weekly incident management sessions.Who you are:You are a proactive and skilled Cloud Engineer with a passion for managing cloud and hybrid infrastructure solutions. You must be an effective communicator, and enjoy collaborating with cross-functional teams and customersKey Requirements:Experience with supporting public cloud and/or traditional on-premises infrastructureKnowledge and hands on experience with supporting infrastructure on VMware, Hyper-V, Windows/Linux servers and/or on Microsoft Azure / AWS platformsGood understanding of core networking conceptsExcellent verbal and written communication skills, capable of engaging effectively with customers and internal teams.Must be eligible for SC ClearanceWhat we offer:A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver.We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work.The additional benefits with this role:34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annuallyCompany pension schemeA range of family friendly policiesOccupational health support and wellbeing PortalDiscounts on Cinema, Restaurants and Shopping with Telent Reward scheme.Learn more about Telent:Click here for Telent Video!We’re passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.#LI-HybridAbout UsAbout TelentTelent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology. of the UK’s critical digital infrastructure. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, you’ll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance. We work together to make everyday life work better for everyone. You’ll be part of a team of more than 3,000 brilliant, dedicated people committed to getting the job done well.Brilliance brought together.We are guided by our values and behaviours:Be InclusiveTake ResponsibilityCollaborateBe Customer-focussed

Find out more about this role by reading the information below, then apply to be considered. Cloud Engineer Job Description When you join our Engineering Team at Telent, you'll be empowered to innovate and drive common solutions, working closely with technical experts who are proud of the impact their work makes. Come join a high-performing team doing complex and critical work. Help build and keep the nation's critical infrastructure connected and protected 24/7. Reporting to the Head of Cloud Engineering, the Cloud Engineer will work on an exciting Government Agency Managed Service contract and act as the primary engineering representative for Telent, for on-premises or cloud-related technical initiatives. This is a hybrid working role, with a requirement to be in our client’s office in the Southampton region 2-3 times per week. What you’ll do: * • Act as the cloud representative for assigned customer accounts, providing expertise on cloud and on-premises infrastructure, • Serve as the internal on-site escalation point for support issues and programmes, • Maintain proactive visibility of cloud service incidents across nominated customer environments, ensuring timely updates, escalation, and resolution aligned with SLAs., • Add value through insight-driven analysis, identifying cloud performance trends, emerging security threats, or vendor bulletins that may impact customer cloud environments., • Assist or lead in the cloud pre-staging of infrastructure, including virtual appliances, configurations, and scripts for customer cloud deployments or hybrid rollouts., • Attend and contribute to customer-facing meetings such as support reviews, project roadmaps, monthly service reviews, and weekly incident management sessions. Who you are: You are a proactive and skilled Cloud Engineer with a passion for managing cloud and hybrid infrastructure solutions. You must be an effective communicator, and enjoy collaborating with cross-functional teams and customers Key Requirements: * • Experience with supporting public cloud and/or traditional on-premises infrastructure, • Knowledge and hands on experience with supporting infrastructure on VMware, Hyper-V, Windows/Linux servers and/or on Microsoft Azure / AWS platforms, • Good understanding of core networking concepts, • Excellent verbal and written communication skills, capable of engaging effectively with customers and internal teams., • Must be eligible for SC Clearance What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: * • 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually, • Company pension scheme, • A range of family friendly policies, • Occupational health support and wellbeing Portal, • Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. Learn more about Telent: We’re passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support. #LI-Hybrid About Us About Telent Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology. of the UK’s critical digital infrastructure. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, you’ll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance. We work together to make everyday life work better for everyone. You’ll be part of a team of more than 3,000 brilliant, dedicated people committed to getting the job done well. Brilliance brought together. We are guided by our values and behaviours: Be Inclusive Take Responsibility Collaborate Be Customer-focussed

Commercial responsibility for trading and customer flow underpinned by deep understanding of customer behaviours and drivers of customer activity to improve customer conversion, funnel improvement, activation, and engagement. The Head of Customer Connections is a pivotal leadership role within Every

Interim Head of Asset Management Location: North East Contract: Initial 6 months (potential extension) Day Rate: Negotiable DOE Our client, a Local Authority in the North East, is seeking an experienced Head of Service for Asset Management to provide high-level strategic and operational leadership

Reporting directly to the Chief Fire Officer, and advising members of the Fire Authority, this role plays a pivotal part in supporting the Service to realise our ambition of providing an outstanding public service which not only meets local needs but is responsive to the changing social, political,

Head of Customer Success 📍Location: Near Rogate 🕒Hours: Full-time, 40 hours per week 📋Reporting to: Director Are you a transformational leader passionate about delivering exceptional customer experiences? We're recruiting for a dynamic Head of Customer Success to lead an

First for Customers We are recognised as the 'go to' convenience store within the communities we serve, and we honour this through the delivery of outstanding customer service and the consistent delivery of exceptional store standards. Heart of England Cooperative Society are looking for a Customer

Head of Customer Connections - Everyday Banking. Everyday Banking is at the heart of our growth strategy with our Current Account and Overdrafts supporting our mission to provide the best products for our UK customers and to grow relationships of the bank. Our work style is hybrid, which involves sp

We are seeking a dedicated and dynamic Head of Customer Experience to lead the delivery of our Customer Experience approach across our housing & support services. Lead the neighbourhood management, income collection, anti-social behaviour, extra care, and supported housing services to ensure all cus

Head of Service (Commercial Law) - . Fantastic opportunity for an experienced Head of Service to manage a Commercial Department to join an award-winning Public-Sector Law Practice in Cambridgeshire. The successful applicant will provide legal advice on a wide range of public sector and commerci

Due to their continuous growth, they are now looking to employ a talented Head of Service (Commercial) based near offices close to Cambridgeshire or Bedfordshire. Head of Service (Commercial Law) -. Fantastic opportunity for an experienced Head of Service to manage a Commercial Department to join an

The Head of Customer Service will ideally have the following attributes: At least 5 years’ experience in a senior customer service leadership role Proven track record in managing multi-channel customer service operations Happy to travel around the UK for customer visits Able to plan your own

We are delivering a comprehensive programme to future-proof our housing stock and ensure compliance, safety, and long-term value:. Comprehensive Asset Register - Aligned with Regulator of Social Housing (RSH) expectations, ensuring accuracy, transparency, and accountability.

We are an early-stage AI venture automating customer service in traditional banking and insurance.

Head of Service - Mental Health Social Work Job Profile. Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working. We reserve the

This is a pivotal post, providing strategic and professional leadership to the Psychological Services Network (PSN) – a growing, diverse, and highly skilled community of psychological professionals embedded across our medical and surgical services. Trust Head of Psychological Services. Contact: Ma

Reporting to the Director of Digital, the Head of Product is pivotal in the design and delivery of IBCA’s strategy and service development. The Head of Product will engage with all areas across the organisation and beyond to collaboratively define our service strategy and develop the service level

Working alongside the Head of Sound and AV, this role has responsibility for all Sound and AV requirements for Rep productions and will assume a hands-on role in the day-to-day running of the department. This role will require you to deputise for the Head of Sound and AV and ensure the efficient tec

As Head of Service Desk, you will lead the entire support function, ensuring high-quality service delivery across 1st, 2nd, and 3rd lines. Head of Service Desk – Microsoft Partner (Up to £70K DOE). Get notified about new Head of Service Management jobs in.

As the Head of Customer Management, you will be responsible for implementing and executing our sales strategy to expand our market presence and drive the revenue growth within existing enterprise customers in the vertical Construction, Building, Metal, Steel and Emerging industries. Reporting direct

Reporting to the Director of Group Infrastructure and Operations, the Head of Service Operations is responsible for the effectiveness of services and user support to ensure optimum service availability and user productivity. The Head of Service Operations is responsible for the effectiveness of oper

As Head of Commercial, you’ll be at the heart of driving the commercial success of a designated Business Unit looking after a portfolio of projects of between £600m - £750m over a five year period. If you’re ready to make a difference and lead the commercial success of one of the UK’s larges

Proven experience in a Head of Customer Success or Sales Leadership role, ideally in a related industry. This is a strategic leadership role focused on building and executing a robust Customer Success strategy that enhances customer satisfaction, increases renewals, and supports expansion across a b

Companies that provide products and services to the Company such as human resources services, IT systems suppliers and support and background check providers, recruiters and headhunters, and hosting service providers; and. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP

You will report to the Head of Estates and manage a team of property surveyors and support staff. The post holder will provide professional leadership, support, advice, and guidance, supporting the delivery of DVSA’s Estates Strategy and government initiatives. The Head of Corporate Estate Managem

Reporting directly to the Chief Fire Officer, and advising members of the Fire Authority, this role plays a pivotal part in supporting the Service to realise our ambition of providing an outstanding public service which not only meets local needs but is responsive to the changing social, political,

As a pioneer of diverse recruitment, Sanctuary Personnel is proud to encourage applicants from diverse backgrounds as our pool of candidates is very much reflective of the clients that candidates will support within their role. Working collaboratively to help frame the social care elements of the lo

Reporting to the Chief Customer Officer, we are seeking a strategic and customer-obsessed Head of Customer Success Managers to lead our customer success managers and drive initiatives that foster long-term customer loyalty, advocacy, and satisfaction. This role is pivotal in shaping the post-sales c

Due to their continuous growth, they are now looking to employ a talented Head of Service (Commercial) based near offices close to Cambridgeshire or Bedfordshire. Head of Service (Commercial Law) -. Fantastic opportunity for an experienced Head of Service to manage a Commercial Department to join an

We are delivering a comprehensive programme to future-proof our housing stock and ensure compliance, safety, and long-term value:. Aligned with Regulator of Social Housing (RSH) expectations, ensuring accuracy, transparency, and accountability.

If you're a Head of Compliance with retail experience and a passion for Health & Safety - and you live in the southern half of the UK - we'd love to hear from you. Reporting directly to the COO, the Head of Compliance will lead the development and delivery of a group-wide compliance strategy, with a

The successful candidate will ensure the quality and reliability of software releases, foster continuous improvement, and enhance service delivery capabilities. Get notified about new Head of Service Delivery jobs in. We have an excellent opportunity for an experienced and strategic leader to establ

Reporting to the Director of Digital, the Head of Delivery is pivotal in the successful delivery of IBCA’s strategy and service development and ensuring effective IT support to the organisation. The Digital Directorate leads on service ownership, service design and the development of technical ser

Chartered membership of a relevant professional body - IWFM, CIOB, CIBSE, RICS etc. You will be responsible for the strategic planning, delivery, and optimisation of both facilities management and infrastructure development services across this complex and high-performing estate. Annual leave entitl

The post holder is accountable for the successful, timely and quality delivery of Modern Methods of Construction (MMC) across our new build prisons, with appropriate engagement through outsourced professional service providers. We continue to deliver new ways of working across the estates cluster ��

You'll be responsible for setting the strategic direction of all FM services, ensuring everything runs safely, smoothly, and in line with all regulations. Solid understanding of building services like heating, ventilation, refrigeration, electrical systems, and public health. Join us as our new Head

Sign in to set job alerts for “Head of Customer Success” roles. Head of Customer Advisory - Dynamics 365. In just over 4 years, we’ve helped hundreds of operators around the world process tens of millions in automated payments.

Head of Customer Engagement (15-month FTC). Extensive experience in senior CRM, Customer Lifecycle, or Customer Marketing roles within DTC, retail, or CPG sectors. Analyze customer behavior and journey data for continuous improvement.

Head of Service Operations, nottinghamshire. They’re looking to strengthen their leadership team with a high-calibre Head of Operations & Service to oversee the following:. Trading from a central location, they have a good reputation for customer service, specialist equipment and a committed and e

We are seeking a dedicated and dynamic Head of Customer Experience to lead the delivery of our Customer Experience approach across our housing & support services. Are you passionate about customer experiences and delivering high-quality housing & support services?.

As a Customer Service Assistant (CSA), you will be responsible for supporting your store to deliver high standards of customer service, availability, presentation, compliance, and engagement with your local community. You will work as part of a diverse and motivated team committed to attracting and

The Customer Service Representative is responsible for the accurate process of customer quotation and order requests, in line with our service offer. You will own the internal & external customers’ needs by proactively following up on responses and promised actions; act as a liaison between the cu

We’re looking for an exceptional leader to join our senior team as Service Director of Customer, Democracy and Neighbourhoods – a pivotal role at the heart of our ambition to transform how we serve our communities, empower councillors to lead and ensuring our services reflect the needs of our to

Reporting to the Director of Group Infrastructure and Operations, the Head of Service Operations is responsible for the effectiveness of services and user support to ensure optimum service availability and user productivity. The Head of Service Operations is responsible for the effectiveness of oper

Key Responsibilities of the Interim Deputy Head of Mental Health:. Working closely with the Head of Service to plan and deliver agreed outcomes. Skills, experience and knowledge required of the Deputy Head of Mental Health:.

We have an exciting opportunity for a Head of Service and Infrastructure to join our Technology Services directorate. To ensure your success as the BMAs Head of Service and Infrastructure you will ideally have:. Join the BMA at a crucial time for doctors and the NHS and be part of a team working for

You will support customers whilst they complete their online comparisons, offer clarity on product information and help customers take advantage of special offers that we have available. As a Customer Service Advisor, you will be the primary point of contact between the business and our customers. D

Other organisations may call this role Customer Support Advisor, Client Services Assistant, Customer Service Administrator, Supporter Care Advisor, or Customer Services Executive. Providing excellent customer service, you will act as the first point of contact, fielding phone calls, emails, letters

They’re looking to strengthen their leadership team with a high-calibre Head of Operations & Service to oversee the following:. Sign in to set job alerts for “Head of Service Operations” roles. Trading from a central location, they have a good reputation for customer service, specialist equipm

Do you believe that good governance is critical to driving good outcomes? Would you enjoy leading a diverse, multi-site team to deliver assurance reviews of suppliers delivering vital welfare and employment support services? Do you want to be part of a caring and inclusive team, committed to support

Concentrating on supply chain development efforts in building partnership engagement with assigned customers through joint strategy development, workshops to understand the customer ambitions and needs, as well as the development of tailored value propositions for selling the full range of freight a

You will be part of the EMEA Customer Service management team and will take ownership of developing and executing the Head of Customer Service role within the UK. Senior Director of Customer Service UK. Join us and be part of a global enterprise proud of its Swiss roots and full of worldwide opportu

Primary Objective: As the Head of Bidding, you will be responsible for delivering AKG’s Growth Strategy, securing new business through the development and execution of effective bidding strategies. Position Title: Head of Bidding. Work closely with Head of Strategic Partnerships to identify requir

The postholder will act as a link between the region and HQ, providing assurance of service delivery and maintaining a broad understanding of issues across MoJ. This role reports to the Regional Probation Director (RPD) and supports the RPD in ensuring the effective delivery of probation services wi

You’ll be key in helping us to deliver excellent customer service, support student events and contribute to creating a welcoming and vibrant environment for all students and guests. The ideal candidate will demonstrate a genuine passion for delivering exceptional customer service and be adaptable,

We’re looking for an exceptional leader to join our senior team as Service Director of Customer, Democracy and Neighbourhoods – a pivotal role at the heart of our ambition to transform how we serve our communities, empower councillors to lead and ensuring our services reflect the needs of our to

This Head of Retail role offers a salary of up to £140,000, plus a comprehensive benefits package and the opportunity to make a lasting impact at national scale. The successful candidate will play a key role in shaping the future of service delivery, customer experience, compliance, and operational

Ciptex, a leader in bespoke cloud communication platforms, is seeking an experienced and inspiring Head of Customer Delivery to oversee the successful delivery of innovative software solutions while guiding and developing our talented technical team. You will play a key role in aligning technical ex

Work in partnership across the operational management board (OMB), senior management board (SMB), public and private sector partners, customers, and central government to drive the delivery of the Councils services. Evidence of Continuing Personal and Professional Development (CPD) in relation to Ho

Head of Customer Engagement (15-month FTC). Define and drive the end-to-end personalisation and customer engagement strategy, ensuring a customer-centric approach across all digital and offline channels. Gymshark Gift Card for each year of service.

As a volunteer you will get the chance to meet new people and make friends, plus be part of an amazing team of volunteers. Customer Service Volunteers - Lewes (East Sussex Age UK). On the shop floor, as well as welcoming and serving our customers with a smile, you will be using the till (don't worry

Leading and scaling our customer service function. Ensuring a consistent, high-quality customer experience.

If you are in alignment with our values of integrity, transparency, professionalism, teamwork, and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail. Assist with meeting and greeting service customers promptly in a professional and cou

Throughout your career as Head of Service, we will invest in you and offer additional support, including:. As Head of Service at HC-One, you’ll value one thing above all: kindness. In return, you will enjoy access to a wide range of benefits and services to support your physical and psychological

This is our ambition - to be the single source of products, services, information, and advice our customers can trust to take care of the essentials of life. We are looking to recruit a Full Time Customer Service Advisor to join our friendly Customer Services Team. On a day to day basis, the success

The ideal candidate will have a deep understanding of customer service management, a passion for sustainability, and a proven track record of leading diverse teams. You’ll operate in a fast-paced and dynamic environment, overseeing all customer service operations for all customer segments, from Co

Proficiency in MS Office applications (Excel, PowerPoint, Word). Under / Over recovery of direct hours. Improve contract management, focusing on T&Cs of contracts with strong RoE.

Head of Marketing & Communications. Head of Marketing and Communications. We offer enhanced support with personal and professional development.

The Head of Relocation Co-ordinator is responsible for leading and executing end-to-end relocation services for both domestic and international healthcare professionals joining UK-based roles. Proficiency in CRM/ATS platforms and Microsoft Office Suite. Oversee a team of relocation coordinators and

Adult Social Care, Children's Services, Asset Management, Housing Strategy, Team Managers, Heads of Service. Head of Service - Asset Management. Head of Service - Asset Management.

The WEA is the UK’s largest voluntary sector provider of adult education, a charity dedicated to bringing high-quality, professional education into the heart of communities. As the Head of Finance Business Partnering, you will provide strategic financial partnership to the Director of Contract Rel

The Head of First Line Risk and Customer Conduct will ensure seamless delivery of governance and controls, drive proactive risk management, and oversee the operation of controls. This brand-new role sits in the first line of defence (1LoD) with the key purpose of leading the design and implementatio

Reporting to the Chief Customer Officer, we are seeking a strategic and customer-obsessed Head of Customer Success Managers to lead our customer success managers and drive initiatives that foster long-term customer loyalty, advocacy, and satisfaction. This role is pivotal in shaping the post-sales c

Head of Client Service – Insight, Strategy & Customer Experience Business. You will ensure that what is won is delivered in a way that leads to greater opportunities and increased share of insight spend with a portfolio of brilliant clients in retail, finance, and consumer manufacturing. It will b

They are committed to being a truly customer-first business and are currently seeking for a Head of Customer Experience to join their Head Office leadership team in Hertfordshire. As Head of Customer Experience, you will focus on embedding CX excellence across all touchpoints, protect revenue by fix

Head of CRM & Customer Engagement (15M FTC). We offer equal opportunities to all candidates regardless of race, religion, gender, sexuality, disability, age, and other protected status as required by applicable law. Extensive experience in senior CRM, customer lifecycle, or customer marketing strate

Head of Service/Responsible Individual. Undertake the role of Responsible Individual under Ofsted registration, ensuring compliance and governance. Provide strategic oversight and leadership across the childcare residential services.

Chief Executive by taking responsibility for the day-to-day operations of VOS, working in close cooperation with the Head of Care (Deputy CEO). Proficiency in IT systems and social media, including video conferencing and MS Office software. We welcome and encourage expressions of interest from peopl

Proven experience in a Head of Customer Success or Sales Leadership role, ideally in a related industry. Head of Customer Success | Energy & Environmental Consultancy | Hybrid / UK Travel | Competitive Salary + Commission. Get notified about new Head of Customer Success jobs in.

Supporting and ensuring arrangements are in place for the regular evaluation of the effectiveness and performance of the Board of Directors incorporating a range of methods including self-assessment and independent reviews. Review stems in place for escalation and oversight from point of care to the

Opus is a fast-growing company, and the Head of Billing is required to drive innovation and scalability of this operation. Imagine yourself in a role where your professional growth and creativity are championed every step of the way. The Head of Billing is accountable for the billing operations at O

Deputising for our head of Shared Lives: maintaining the risk register for services, identifying, managing, monitoring and escalating risks appropriately when our head of Shared Lives isn’t around. Alongside the head of Shared Lives, your job will be to make sure each one of the services in Shared

Child and Family Health Devon (CFHD) is advertising for a Band 8b Deputy Head of Service to work closely with the CFHD Heads of Service in a deputy role. This is an exciting time as we are a service going through a process of re-design, development and growth, so you need to have experience in leadi

Adult Social Care, Children’s Services, Asset Management, Housing Strategy, Team Managers, Heads of Service. Head of Service – Asset Management. Head of Service – Asset Management.

Our Local Authority is looking for a Head of Service in asset management within housing. Oversee neighbourhood planning, investment planning, asset performance, divestment, and economic efficiency, ensuring timely delivery of cyclical and planned maintenance programmes. Set strategic and operational

The Head of Service Assurance will be responsible for providing customers will pro-active insights, data, analytics, and recommendations to optimise their customer estate, improve their service as well as hardening security. The Head of Service Assurance will also support with contract management to

Head of Service Project Management for UK, Ireland & Nordics. Head of Service Project Management for UK, Ireland & Nordics. Head of Service Project Management for UK, Ireland & Nordics.

The Head of Customer Service leads the Customer Support and Service Management departments to deliver world-class customer service to all customers and partners. Deliver to a Customer Service strategy (as agreed with Senior Management), which focuses on creating a customer-centric culture. Experienc

Provide the support and professional development of staff including supervision, appraisals, to ensure staff are supported to deliver high quality services in line with the priorities of the service. Within this role you will lead and manage all aspects of cared for services, including the following

As part of this, you will be the internal voice of the customer with internal teams, including wider Sales team, Marketing, Product, Technical Support, Operations, Finance and Engineering providing customer, industry, and product insights to improve/develop service and product offering. The primary

Head of Function - Head of Reception & Safer Communities. You will also play a vital role in managing budgets, ensuring the delivery of a high-quality service within financial constraints. Developing strategies to optimise efficiency, improving quality, and controlling costs will be central to your

Head of Function - Head of Residence & Regimes. You will also play a vital role in managing budgets, ensuring the delivery of a high-quality service within financial constraints. Developing strategies to optimise efficiency, improving quality, and controlling costs will be central to your work, alon

Sign in to set job alerts for “Head of Customer Success” roles. Sales Director - Professional Services (High Commission, No Base Salary). We're looking for an experienced Customer Success leader to be our first hire in Customer Success - owning the function, building the team, and driving value

Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent. Head of Reporting/Senio

You’ll be key in helping us to deliver excellent customer service, support student events and contribute to creating a welcoming and vibrant environment for all students and guests. The ideal candidate will demonstrate a genuine passion for delivering exceptional customer service and be adaptable,