Head of customer service jobs in LondonCrear alertas

Sanzio is a vibrant and much-loved Italian restaurant in the heart of Willesden Green. We’re passionate about Italy’s most iconic dishes – think wood-fired pizzas, handmade pastas, and daily specials featuring fresh, seasonal meat, fish, and seafood – all served in a warm, old-world atmosphere perfect for friends and family. We’re currently on the lookout for a Head Waiter to help lead our front-of-house team and ensure every guest receives the outstanding service we’re known for. 🔸 What You’ll Be Doing: Delivering exceptional customer service and ensuring each guest has a smooth, enjoyable experience. Supporting and motivating junior floor staff, helping them grow and develop. Leading by example – this is a hands-on role where your presence on the floor really matters. Assisting with daily operations, service flow, and maintaining the welcoming atmosphere our customers love. 🔸 What We’re Looking For: Proven experience as a senior waiter or head waiter, with references to match. A warm, friendly personality – kind, focused, and calm under pressure. Excellent communication and leadership skills. Strong understanding of food, drink, and service – including basic kitchen knowledge and food hygiene standards. A passion for hospitality and creating memorable guest experiences. ⚠️ This role is not suitable for part-timers or students. 🔸 What We Offer: Competitive pay – hourly or salaried, depending on your experience and capabilities. A friendly and supportive work environment with a close-knit team. Opportunities to grow and take on more responsibility within a successful neighbourhood restaurant. Sound like a good fit? Apply today and let us know why you’d be the perfect addition to the Sanzio family.

We are a wellness brand serving elevated beverages within 2 stores in London since 2020. We are excited to continue our journey in the industry and grow with an excellent team. As we grow, we are looking for store leaders in both, South Kensington and Mayfair to show leadership and maturity. Duties include: • Sending daily reports to operations manager - sales reports/ stock reports/ special moments/ operational needs, • Lead service with professionalism and a duty of care, • On shift training and quality control, • Complaint handling, • Scheduling, • Checklist management We are looking for candidates that truly care about hospitality and their team, someone who has passion beyond their duties and someone who is excited to grow with us a brand. At tease we don't as our customers what they want, we ask them how they feel. Required experience: • Confident on a coffee machine, • Worked in fast paced drinks service, • Food safety and hygiene, • Strong customer service skills Look forward to hearing from you, we are looking to hire within the next 2 weeks and be ready for the floor by March 1st-7th.

G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as a Manager in the Specialty Coffee Industry. As the Manager, you will be responsible for overseeing and leading the daily operations in one of our specialty coffee shops in Manor Park (takeaway kiosk-cafe). You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: -Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management. -Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues. -Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment. -Develop and implement operational strategies to achieve sales targets, maximize profitability, and drive business growth. -Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability. -Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment. -Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: -Previous experience in the specialty coffee industry or a similar managerial role. -Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques. -Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship. -Proven leadership abilities with a track record of effectively managing and developing a team. -Exceptional customer service skills with a friendly and approachable demeanor. -Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment. -Strong problem-solving abilities and the capacity to make sound decisions under the pressure. -Flexible availability, including weekends and holidays. -A positive attitude, a willingness to learn, and a strong commitment to teamwork. -Food handling certification and knowledge of health and safety regulations is a plus.

We’re Hiring at 93 Degrees Coffee – Join Our Team and Help Shape the Future of a Local Favourite 📍 213 Regents Park Road, London ☕ Serving Illy Coffee | Est. 2019 | Family-Owned | Premium, Homemade Food About Us: 93 Degrees Coffee is a well-loved, premium coffee shop rooted in Italian and French café culture. Since 2019, we’ve been serving Illy coffee, homemade lasagna, fresh Italian paninis, soups, and whole food meals – all crafted with care and served with warmth. As we head into an exciting new chapter, we’re refreshing our brand and operations – and we’re looking for exceptional talent to join us. Who We’re Looking For: We’re hiring for two levels of roles, both essential to delivering our 5-star service: (Please do email us if you are unsure) Open to Full & Part time 1. Cooks & Baristas You’ll: • Prepare high-quality breakfasts, pastas, paninis, and light homemade meals., • Brew exceptional Illy coffee with consistency and precision., • Provide warm, efficient, and reliable customer service., • Maintain a clean, fast-paced kitchen and front-of-house environment., • Use our POS system and follow opening/closing procedures. 2. Senior Staff – Baristas with Leadership Drive (manager) You’ll do all of the above plus: • Take ownership of inventory, ordering, and “just-in-time” stock management., • Help refine our food and drink offering as part of our brand refresh., • Adapt to new food trends and improve our menu quality and efficiency., • Drive business growth by supporting our management with day-to-day operations., • Motivate and guide junior staff with a customer-first approach. Why Join Us? ✅ Competitive Pay (Based on Experience) 🎯 Bonus Potential & Wage Increases Linked to Business Growth 💼 Autonomy & Responsibility in a Family-Run Business 🕰️ Flexible Scheduling (Ideal for Long-Term Team Members) 🌱 Be Part of Our Refresh and Growth Strategy in 2025 What We Expect: • Strong barista skills (non-negotiable), • Efficient under pressure and fast-paced environments, • Excellent customer service and communication skills, • Reliable, organised, and a team player, • Passionate about food, coffee, and continuous improvement Sound like you?

G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as a Manager in the Specialty Coffee Industry. As the Manager, you will be responsible for overseeing and leading the daily operations in one of our specialty coffee shops in Wapping. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: -Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management. -Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues. -Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment. -Develop and implement operational strategies to achieve sales targets, maximize profitability, and drive business growth. -Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability. -Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment. -Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: -Previous experience in the specialty coffee industry or a similar managerial role. -Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques. -Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship. -Proven leadership abilities with a track record of effectively managing and developing a team. -Exceptional customer service skills with a friendly and approachable demeanor. -Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment. -Strong problem-solving abilities and the capacity to make sound decisions under the pressure. -Flexible availability, including weekends and holidays. -A positive attitude, a willingness to learn, and a strong commitment to teamwork. -Food handling certification and knowledge of health and safety regulations is a plus.

Restaurant Manager – Meli-Melo (Walthamstow) Location: Walthamstow, London Job Type: Full-time Salary: Competitive (based on experience) About Meli-Melo Meli-Melo is a growing halal bistro-café known for quality food, warm hospitality, and a welcoming atmosphere. We are opening a new branch in Walthamstow and are looking for an experienced and motivated Restaurant Manager to lead our team and help build a strong local reputation. Key Responsibilities Oversee day-to-day restaurant operations Lead, train, and motivate the front-of-house team Deliver exceptional customer service standards Manage stock, ordering, and cost control Ensure compliance with hygiene and health & safety regulations Support recruitment and staff scheduling Maintain a positive and professional work environment Requirements Previous experience in restaurant or hospitality management Strong leadership and communication skills Ability to work in a fast-paced environment Organised, reliable, and customer-focused Passion for food and hospitality What We Offer Opportunity to grow with an developing brand Supportive and friendly team environment

G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as a Supervisor in the Specialty Coffee Industry. As the Supervisor, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: • Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues., • Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment., • Implement operational strategies to achieve sales targets, maximize profitability, and drive business growth., • Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability., • Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: • Previous experience in the specialty coffee industry or a similar management role., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with a track record of effectively managing and developing a team., • Exceptional customer service skills with a friendly and approachable attitude., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under the pressure., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.

We are currently recruiting for a number of Sales & Marketing Executives to join our busy and fast paced Football Marketing Team here in the UK. This is an exciting role for a candidate, looking to add alongside any existing role they may already have.. Your role will be within a sports & entertainment environment, marketing a New Grassroots Football Sporting App to Football League, Clubs, Players and supporters. We are looking for people who are passionate about Football, Marketing & Sales, have excellent communication skills, and are able to work to set targets and enjoy Bonus rewards. If you have a keen interest in, or experience in Marketing, a passion for Grassroots Football and are looking for a new challenge, we encourage you to apply. What You'll Be Doing: Marketing / Sales • To fully understand the operations of the new Football Application, • Proactively engage Football Leagues, Clubs, Teams, players, supporters of Grassroots Football to subscribe and download the Football Application., • Market the new Categories and Functionalities of the Football Application to Grassroots Football participants., • Support the launch of new Application functionalities, including Women’s, Men’s, Vets, Disabled and Youth Football., • Understand the behaviour and patterns of your customer base and draw conclusions from this., • Actively monitor customer satisfaction and feedback systems to drive continuous service improvement., • Lead by example by always delivering great customer service. People • Fully embrace and demonstrate the Football Applications Mission, Vision and Values., • Maintain an awareness of expansion opportunities for the Football Application and act as necessary., • Work to develop partnerships with local and national Grassroots Football organisations., • Identify new opportunities and put actions in place to develop these.

About Us We are a premium handcrafted chocolate brand with an integrated cafe. We are opening our first London location and seek an experienced, customer-focused Store Manager to lead day-to-day operations and build our local family-friendly presence. Key Responsibilities -⁠ ⁠Lead and motivate a small team -⁠ ⁠Ensure excellent customer service and maintain high product presentation standards -⁠ ⁠Manage daily store operations: inventory control, cash handling, ordering, and supplier coordination -⁠ ⁠Oversee cafe operations -⁠ ⁠Drive sales and local marketing initiatives; achieve financial targets -⁠ ⁠Maintain brand standards and deliver a premium guest experience -⁠ ⁠Report to regional management and implement company policies and promotions Requirements -⁠ ⁠Proven retail and hospitality management experience -⁠ ⁠Strong leadership, communication and customer service skills -⁠ ⁠Solid understanding of stock management, POS systems, and basic P&L responsibility -⁠ ⁠Passion for premium food and attention to detail -⁠ ⁠Experience planning events or workshops is a plus -⁠ ⁠Eligibility to work in the UK and flexibility for early mornings, weekends and public holidays What We Offer -⁠ ⁠Competitive salary and performance-based incentives -⁠ ⁠Staff discounts on chocolate items -⁠ ⁠Opportunity to shape and lead our flagship London store -⁠ ⁠Training, career development and a creative, supportive team We welcome applications from diverse backgrounds.

Conscious & creative dining in the heart of Wood Wharf from the trio behind Fallow restaurant. Named after native deer of the British Isles, Roe will follow the same nose-to-tail and root-to-stem ethos as its critically acclaimed sister restaurant, Fallow St James’s. The extensive a la carte menu will be divided into nibbles and flatbreads, skewers, and grilled options, with larger plates and sides also available. As well as championing modest, British ingredients, Roe’s dishes will showcase underused and underappreciated produce. As the Reception Manager at Roe, you will be the face of our front-of-house operation, setting the tone for every guest’s experience. You will lead and inspire the reception team, take full ownership of reservations and guest flow, and ensure that our standard of service remains exceptional at every touchpoint. This is a hands-on leadership role requiring a dynamic and proactive individual who thrives in a fast-paced, high-end hospitality environment. Key responsibilities: • Lead all front-of-house reception operations, ensuring a seamless, world-class guest experience., • Train, develop, and motivate the reception team to deliver consistent excellence., • Manage and optimize reservations, seating plans, and guest flow using SevenRooms or similar systems., • Ensure VIP guests and high-profile clientele are handled with discretion and the utmost professionalism., • Maintain a calm, solution-oriented approach when resolving guest issues or concerns., • Work closely with FOH and management teams to refine operational procedures and enhance guest journeys., • Uphold the presentation and atmosphere of the reception area, ensuring it remains organized and welcoming at all times., • Use guest feedback and team input to drive continuous service improvement. About You: • Previous work experience as a Reception Manager within a premium, high-volume hospitality venue., • Strong leadership and people management skills with a collaborative, supportive style., • Exceptional communication, interpersonal, and customer service abilities., • Proficient in managing booking and reservation platforms (experience with SevenRooms preferred)., • Meticulously organized, with excellent problem-solving and multitasking skills., • Professional, polished, and composed—especially under pressure., • A passion for hospitality and a genuine desire to create memorable guest experiences. The benefits: • Competitive salary., • Career progression., • Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses., • Wellbeing initiatives., • Reward and recognition schemes., • Free welcome lunch for you and a guest., • 50% restaurant discounts across the group., • 25% Friends and Family discounts., • 50% discount on company retail., • Supplier trips, staff parties and team socials., • Staff meal during your shift., • Increased holiday entitlement after three years employment., • Enhanced parental leave (after one year’s employment)., • Sabbaticals (after three years employment)., • Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At ROE, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.

About us We have a fantastic and exciting opportunity for a dynamic, driven and enthusiastic Sous Chef to join our Team. Chez Antoinette is a French restaurant with homemade cuisine, the food is based on organic, seasonal and fresh produce. We are looking for the right person to join the team. The understanding of the French culture and friendly customer service is essential. At Chez Antoinette we offer a high quality product yet simple in a busy environment. Responsibilities • To support the seamless running of the kitchen, by providing a highly efficient and effective service whilst ensuring that all Food production and operation adheres to specified recipes and food cost percentage. Reporting to the Head Chef., • The main responsibilities will be to assist and supervise the agreed standard of food service for the duration of the shift. The ability to liaise and co-operate effectively with all Front and Back of house team members is a must, as is promoting the safe use of the kitchen, its equipment and the building under the Health and Safety at Work act, extended to any hygiene and safety regulations., • The Sous Chef will be required to supervise the training of all new staff members in the department, to the standard required by the Head Chef, to supervise and promote all relevant food controls and food safety records and ensure that they are always logged and adhered to., • To check all prepared mise en place and food stocks (including dry stores) and replenish as necessary and inform the Head Chef of any relevant shortages., • To follow and train the team on all the recipes in place for the actual menu., • To be able to create a bank of dish of the day, bringing creativity and variety to the menu in case of absence of the Head or Sous Chef., • To be aware of all relevant food suppliers and their product listings, to order accordingly as and when necessary and in accordance with the level of business., • To supervise the smooth and efficient service and production of food from the department by working with all elements from Front and Back of house, ensuring all necessary preps and works are completed prior to the commencement of service., • To ensure all department staff works hygienically and productively, in accordance with legal standards and the Head Chef’s standards., • To control wastage by maintaining the correct stock levels and rotation from dry stores and avoid the over production of food and mise en place., • To be aware of the required food percentages and recipes as set down by budget. To assist in the supervision and running of the department with a keen attention to these., • To remain on duty until the following shift takes over or until you are discharged by the Head Chef., • To ensure all working areas of the kitchen, dry stores and refrigeration are always maintained in a clean and hygienic condition, and especially after your shift has finished., • To ensure, in close relation with your team, that all section files and recipes are maintained and updated, to maintain constant quality control of all food prepared and cooked ensuring it is to the Head Chef’s standards., • To ensure that all health marks are collected and allocated to the correct administration., • To operate with respect of the Allergen legislation and standards, and with the health and safety of our teams and guests as a priority., • To ensure all areas of the back of house remain tidy and clean prior, whilst and after each service., • To operate the pass service of food from the kitchen to the restaurant, liaising with the Front of House teams and ensuring the food is to the standard required by the Head Chef., • To operate with respect of the Allergen legislation and standards, and with the health and safety of our teams and guests as a priority., • To control the processes, labelling, cleanliness and safe running of the kitchen. In return: • You can look forward to working with a dedicated team, • You will receive a competitive salary and 28 days holiday, • Amazing Staff meal At our restaurant, we value teamwork, leadership, and providing exceptional service to our customers. As a Sous Chef, you will play a crucial role in ensuring the smooth operation of the restaurant and maintaining high standards of food quality and customer satisfaction. We offer competitive pay, opportunities for career advancement, and a positive work environment. If you are passionate about the restaurant industry and have the necessary skills and qualifications, we would love to hear from you. Apply now to join our team!

1. Location: Spitalfields Market, 2. Pay: 30,000/ year, 3. Shift: Flexible hours (including weekends), 4. bread&truffle is looking for an Assistant Manager to help lead our busy Spitalfields kiosk. This is a hands-on leadership role, perfect for someone ready to step up, run great shifts, and grow into management. A. What you’ll do: • Lead and motivate FOH & BOH teams during shifts, • Run opening & closing checks and maintain high food, safety & hygiene standards, • Deliver excellent customer service and resolve issues confidently, • Support training, onboarding, and team development, • Drive sales through upselling, efficiency, and attention to detail, • Manage stock, deliveries, and wastage accurately B. What we’re looking for: • Hospitality experience (supervisory experience preferred), • Strong communication and leadership skills, • Organised, energetic, and calm under pressure, • Flexible availability C. Perks & progression: • Monthly bonus scheme (Team Members Championship), • Paid holidays, • Free focaccia on shift, • Opportunity to become Store Manager after 1 year (performance-based)

Bar Manager – Trailer Happiness We’re looking for an experienced and passionate Bar Manager to lead the bar at Trailer Happiness. This is a hands-on role for someone who thrives in a fast-paced, high-quality cocktail environment. Pay: £16-£19 per hour, (inclusive of service charge) depending on experience Hours: Average 40 hours per week Requirements: • Minimum 4 years’ experience in hospitality, • Strong mixologist and bartender background, • Proven bar management experience, • Confident leader with excellent customer service skills Key Responsibilities: • Oversee day-to-day bar operations and service quality, • Lead, train, and schedule bar staff, • Deliver outstanding guest experiences and handle issues professionally, • Manage stock, ordering, and cost control, • Ensure compliance with licensing, health & safety regulations, • Drive sales, control costs, and meet financial targets, • If you’re organised, creative, and ready to lead a high-energy cocktail bar, we’d love to hear from you. If you’re organised, creative, and excited to lead a dynamic, high-energy cocktail bar, we’d love to hear from you.

We are The Salad Project, one of the fastest-growing and popular healthy food chains in London, disrupting the quick-service restaurant scene with our bold approach to fresh salads. Founded in 2021 by Florian and James, we’ve grown to twelve stores and are on a mission to redefine how we live, feel, and eat.This growth has been recognised with numerous awards, including UberEats Restaurant of the Year, the Scalable Concept Award, and recognition as the 12th fastest-growing company in the UK. We are currently on the hunt for exceptional managers to join our team. We’re looking for people committed to taking the next step in their career, keen to join a company whose growth trajectory opens up hundreds of inspiring development opportunities - and whose current team can’t wait for you to join the family. Role | Restaurant Manager • 45 hours per week, • To lead a team of 30-40 members of staff in total, • To delegate certain tasks to your supervisors to ensure standards are maintained during all opening hours, • To help manage our team members' morale and happiness at work while guiding their career development, • To implement & improve service processes while constantly looking out for ways to improve the way we operate, • To monitor & implement hygiene best practices in and out of service in order to maintain our 5* hygiene rating, • Ensure and enforce the use of current systems to operate The Salad Project, • Assist in hiring and developing our staff to suit the needs of the store and the business, • To maintain control over the P&L of the restaurant, • To report any issues or wins to the management team, • To celebrate the staff wins, • To ensure proper maintenance of the store, • And most importantly, to ensure The Salad Project continues to offer great customer service, great operational service and great tasting, healthy food Expectations | Efficiency, Communication, Energy • Strong proficiency in organising a large team, • Ability to lead from the front while looking out for issues throughout the day, • Ability to steady the ship and prevent issues before they happen, • Communication skills, knowing when to use a firm hand or a softer approach, • Positive energy and dedication to the team, • Strong ability to maintain a clean and hygienic environment Experience Requirements | 2 Years • Ideally, you will have 2 years’ experience managing a team in a fast-paced environment within the hospitality industry, • Ability to commit full time, • A desire to make a career in hospitality. Let’s grow together! Compensation £37,500 per year • 30 days holiday package (Including bank holidays), • Performance based bonus, • Cycle to work scheme, • £100 ‘Refer a Friend’ scheme, • Enhanced parental leave package, • Enhanced sick day package, • Free lunch/dinner from The Salad Project while on shift, • Team social events

Company: NIJI Handcrafted Mochis. Location: Harrods London, Food Halls, GROUND FLOOR, Harrods, 87-135 Brompton Rd, London SW1X 7XL. Job Description: The Manager is responsible for ensuring that Harrods’ standards of quality and customer service are met at all times. This includes delivering an excellent in-store experience, maintaining the highest level of presentation, and ensuring compliance with Harrods’ procedures and values. The role involves leading and motivating the team, managing day-to-day store operations, and ensuring staff are aligned with performance and service expectations. The Manager is also responsible for reporting to senior management, providing updates on performance, operations, and any relevant issues. Requeriments: • Fluency in English and Spanish is essential., • Availability to work weekends and public holidays., • Previous experience in retail is required, preferably in a luxury or premium environment., • Proven leadership or supervisory experience., • Strong customer service orientation and attention to detail., • Ability to lead, motivate, and manage a team effectively., • Excellent communication and interpersonal skills., • High standards of professionalism and presentation., • Ability to work in a fast-paced, high-pressure environment

Japanese Yakitori Bar and restaurant , looking for waiter, head waiter, restaurant manager , bar manager : strong customer services and communication. passion with food and drinks strong knowledge with drinks: sake, wine, cocktail. good and polite English Min 1 year experiences

Cafe Manager White Mulberries is a family of 3 specialty coffee and brunch café. We are looking for an experienced Cafe Manager to lead a team of 6 at our new location in Marylebone W1. About You: - Experience: Minimum 12 months in a similar managerial role. - Coffee Expertise: Skilled as a barista with the ability to train new team members to high standards. - Qualifications: Level 2 Food Hygiene certificate and a strong understanding of allergy management. - Leadership qualities: Calm, focused, and capable of managing rotas, conducting interviews, and training staff effectively. What We Offer: - Excellent pay package as well as a supportive and welcoming team environment. - Opportunities for growth and move up to higher managerial roles If you are a leader who is passionate to deliver exceptional coffee, brunch, and excellent customer service we would love to hear from you.

We are looking for a motivated, experienced and hands-on Butcher’s Shop Manager to lead day-to-day operations at The Meat Stop, a growing butcher shop with a strong reputation for quality, service and innovation. This is an excellent opportunity for someone who is confident in both butchery and management, and who can drive the business forward. Key Responsibilities Butchery & Product Quality Carry out skilled butchery: cutting, trimming, deboning and preparing meats to shop standards. Maintain high levels of quality control, product display and stock rotation. Ensure all food safety, hygiene and HACCP procedures are followed. Shop Operations Oversee daily shop opening, closing, cleanliness and organisation. Manage stock levels, place supplier orders and reduce waste. Handle cashing up, EPOS entries and daily reporting. Team Leadership Supervise and support staff, including training, rota planning and performance management. Maintain a positive, efficient working environment. Lead by example with strong customer service and professional standards. Customer Service Greet and assist customers, handle special requests, and manage complaints professionally. Support in building strong customer relationships and improving overall shop experience. Compliance & Safety Ensure compliance with UK food safety legislation, allergens, hygiene and record-keeping. Maintain accurate documentation: temperature logs, cleaning schedules, HACCP checks, and deliveries. ✅ Requirements Minimum 2–3 years’ experience in butchery (shop or commercial). Previous supervisory or management experience (preferred). Strong knowledge of meat cuts, preparation and portioning. Good understanding of food safety standards and HACCP. Organised, reliable, and able to work independently. Strong communication and customer-facing skills.

We are currently looking for a part time waitress/waiter (12-20 hours per week) to join our dynamic team. You should be enthusiastic, great with people, and a hardworking team player. You will be greeting and welcoming guests, taking orders, serving cocktails & drinks, taking payment, clear and reset the tables, and doing the daily cleaning and general wait staff duties. As a team member, you need to assist the bar if needed. Skills and experience: Experience in cocktail serving or bar work in a similar environment. You're a hard worker with a can-do attitude and an eagerness to learn Great customer service skills and full of positivity. Work in an organised and tidy manner. Have a strong logical approach and the ability to work with a calm head when it’s busy. Above all, you’re a team player. Nordic language knowledge is helpful but not essential.

We are a refined French restaurant in the heart of Mayfair looking for an experienced, confident Waiter / Waitress to join our front-of-house team. This is a great opportunity to work in an elegant, fast-paced environment where service and guest experience come first. As a Waiter / Waitress, you will be responsible for delivering warm, professional, and attentive service to our guests, ensuring every visit reflects the standards of a high-end French dining experience. Key Responsibilities Provide exceptional table service from greeting to farewell Take accurate food and drink orders and communicate clearly with the kitchen Demonstrate strong knowledge of the menu, daily specials, and wine list Maintain a clean, organised, and well-presented dining area Handle payments efficiently and professionally Work collaboratively with the front and back of house teams Ensure guest satisfaction at all times What We’re Looking For Previous experience as a waiter/waitress (ideally in a fine dining or premium restaurant) Passion for hospitality and excellent customer service Strong communication and interpersonal skills Ability to remain calm and professional under pressure Fluent English required (French is a plus, but not essential) Smart appearance and positive attitude What We Offer Competitive pay at £16 per hour ( Excluding tips) Work in a prestigious Mayfair location Supportive and professional team environment Opportunity to grow within a respected restaurant If you take pride in delivering outstanding service and enjoy working in a stylish French restaurant setting, we’d love to hear from you.

Sales Manager – Lemar London Westfield Stratford City We’re looking for a driven Sales Manager to lead our kiosk team at Westfield Stratford City . You’ll manage and motivate Sales Executives, set targets, and ensure the team consistently hits strong sales results. Key Responsibilities: Lead by example with hands-on selling Manage and motivate Sales Executives to hit targets Track performance and drive daily results Manage stock levels, stock counts, and organisation Maintain high standards of presentation and customer service What We Offer: Competitive base pay High commission % and performance-based bonuses. Strong earning potential for consistent target hitters If you’re confident, organised, and motivated by sales and commission, this role is for you.

Join our dynamic team at Vesture Limited, a leading property management firm dedicated to providing exceptional housing solutions to our community. With a strong commitment to quality, integrity, and innovation, we strive to create thriving and inclusive living environments for all residents. Key Responsibilities: • Perform general maintenance and repair work across a variety of trades, • Diagnose problems and implement effective repair solutions, • Prepare accurate job quotes for clients, • Ensure all work meets our internal quality control standards, • Maintain strong communication with clients and the head office, • Follow all health and safety procedures on site, • Accurately document work completed, time spent, and materials used, • Proven experience in at least two of the following:, • Carpentry, • General Building, • Plumbing, • Painting & Decorating, • Plastering, • Gardening / Grounds Maintenance, • Confidence in quoting and invoicing for small to mid-sized jobs, • Excellent attention to detail and pride in quality workmanship, • Strong organisational and time-management skills, • Excellent communication and customer service abilities, • Full UK driving licence, • Relevant trade certifications (preferred), • Own tools (preferred but not essential)

Job Title: Café Manager G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as a Manager in the Specialty Coffee Industry. As the Manager, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: • Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues., • Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment., • Develop and implement operational strategies to achieve sales targets, maximize profitability, and drive business growth., • Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability., • Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team., • Organize and coordinate special events, promotions, and marketing initiatives to drive customer engagement and increase sales., • Stay up-to-date with industry trends, new brewing techniques, and emerging coffee products, and share knowledge with the team. Requirements: • Previous experience in the specialty coffee industry or a similar managerial role is essential, demonstrating a deep understanding of specialty coffee and its culture., • Passion for specialty coffee with a strong knowledge of brewing techniques, coffee origins, and flavour profiles., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with a track record of effectively managing and developing a team., • Exceptional customer service skills with a friendly and approachable demeanour., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under pressure., • Knowledge of inventory management, point-of-sale systems, and business operations., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.

Full job description Who is Taco Bell? Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and hamburger stands in 1962, today we have nearly 7000 restaurants in the United States and over 400 restaurants in 27 countries outside of the United States. The future holds 2,000 more restaurants across the globe within the next decade. It's easy to see we’re in the business of making tacos, but at heart, we’re a business that’s fueled by the energy and passion of people serving people. About the Job Reporting to the Restaurant General Manager (RGM), a Shift Manager runs great shifts in a self-sufficient manner. This role takes ownership and responsibility to solve problems; seek help from the team when appropriate; and is willing to lead the restaurant team in culture building, best practices, and day to day functioning requirements of the restaurant. A Shift Manager maintains the mentality that a well-run shift is the foundation of a well-run restaurant, and strives to run shifts with excellence at all times. The Day-to-Day: Developing people Provide regular feedback to the RGM on the performance of Team Members Provide ongoing constructive and complimentary feedback to Team Members Actively participate in the training of Team Members Handle conflicts constructively and work with RGM to achieve resolution Ensure consistent customer satisfaction Ensure that all Team Members complete their Shift Excellence tasks for their assigned position(s) Personally demonstrate that customer needs are the highest priority Ensure food safety, quality, and accuracy of orders Resolve customer complaints quickly while maintaining positive customer relations Act Like an Owner Assist profit & Loss management by following cash control/security procedures, maintaining inventory and Managing labour Oversee proper product preparation, rotation, portioning, cooking, and holding time Assist the RGM with facility maintenance and ensure health and safety standards are followed at all times Shift Leader - Taco Bell We are looking for a dedicated Shift Leader to join our team in the Restaurant operations department. As a Shift Leader, you will play a crucial role in ensuring the smooth operation of our Taco Bell location. Oversee and coordinate daily shift operations Train and supervise team members Ensure excellent customer service Manage inventory and stock levels Maintain a clean and organized work environment If you are a motivated individual with a passion for the food industry and leadership skills, we would love to have you on board as our Shift Leader at Taco Bell. Is This You? Dynamic, energetic, and positive leader, a self-starter, proactively driven to get things done Customer-first mindset Strong interpersonal skills Dedicated to leading a team that strives for excellence Why Taco Bell? We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people’s lives with más! We are about more than just building restaurants — we connect with our fans through their passions including sports, gaming, and music We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle We foster a culture of authenticity for you to feel at home with the Taco Bell family!

Job Opening: Supervisor – Italian Focacceria & Delicatessen We are looking for a reliable, hands-on Supervisor to join our Italian Focacceria & Delicatessen. This is an active, operational role where you will work alongside the team on a daily basis while taking on additional management responsibilities. Key Responsibilities: Manage and support the day-to-day operations of the store. Prepare sandwiches using high-quality Italian ingredients. Confidently and safely operate an electric slicer. Demonstrate strong knowledge of Italian food products (cheeses, cured meats, bread, etc.). Prepare a variety of coffee. Lead by example, working side by side with the team. Deliver excellent customer service and handle customer queries professionally. Maintain high standards of cleanliness, food safety, and presentation. Organise staff schedules and daily workflow. Monitor stock levels and assist with ordering and inventory control. Requirements: Previous experience in a deli, sandwich shop, café, or similar food business (management or supervisory experience preferred). Strong knowledge of Italian food products is essential. Proven ability to use an electric slicer safely. Willingness to work hands-on in food preparation and service. Strong leadership and organisational skills. Friendly, customer-focused attitude with good communication skills. Professional appearance and strong work ethic. Flexibility to work weekends and busy periods. What We Offer: A friendly and supportive working environment. Opportunity to grow within a developing business. Competitive pay (based on experience). If you are passionate about Italian food, enjoy leading by example, and are ready to take on extra responsibility, we would love to hear from you. Apply today and become part of our team.

About the Role We are seeking an enthusiastic and experienced Bar Supervisor to lead our bar team and deliver exceptional guest service at all times. You’ll support the day-to-day running of the bar, maintain high standards, and create a friendly, welcoming atmosphere. Key Responsibilities • Assist with daily bar operations and service, • Supervise, train and motivate bar staff, • Deliver outstanding customer service, • Manage stock levels and support stock control, • Ensure cleanliness and compliance with hygiene & licensing laws, • Handle cash and till procedures, • Support the management team as required About You • Previous experience in a bar or hospitality supervisor role, • Confident, friendly and customer-focused, • Strong communication and teamwork skills, • Organised with good attention to detail Salary: £42,000 per year

As a Cocktail Bar Manager, you will be responsible for overseeing all operations of our chic new bar. Your role will include ensuring the highest standards in drink quality and customer service, as well as managing staff and bar resources efficiently. Responsibilities: • Lead and motivate the bar team, fostering a positive work environment., • Develop and implement training programs for staff to enhance service skills and product knowledge., • Ensure all beverages are prepared to the highest standard, maintaining consistency and quality., • Oversee inventory management, including ordering, stock rotation, and waste control., • Collaborate with the marketing team to create promotional campaigns and special events., • Monitor customer feedback and implement improvements as needed. Qualifications: • Proven experience in bar management or a similar role., • Strong leadership and organizational skills., • In-depth knowledge of cocktail recipes and mixology., • Excellent interpersonal and communication skills., • Ability to handle high-pressure situations gracefully and efficiently.

Assistant Head Sommelier Are you passionate about creating memorable experiences for your guests and positively influencing the Team? If the answer to the above question, is a straight yes, then we would like to hear from you! About Sael: Sael, a British brasserie from Michelin star chef Jason Atherton. Sael, housed within the iconic St James’s Market, will celebrate all things British – from the menu, featuring only ingredients sourced from the British Isles, to the domestically-sourced furnishings, all of which will pay homage to the restaurant’s location in the heart of the Capital. The latest concept from award-winning, Michelin-starred chef Jason Atherton and his wife, co-director Ihra Atherton, Sael aims to be a beacon of British tastes, appealing to domestic and international visitors alike. About you: We are recruiting for a highly talented and experienced Assistant Head Sommelier to join our Team. As an Assistant Head Sommelier, you would have an eye for detail and be passionate and highly knowledgeable on wines. Ensure that you provide excellent and consistent service that is in line with our standards. You will go beyond and above the call of duty to ensure that every guest receives a lasting and memorable experience. Responsibilities: ·Possessing thorough knowledge of wines and London’s restaurant industry ·Assisting the Head Sommelier with the Wine List ·Continuously educating and training the restaurant Team to enhance their wine knowledge ·Delivering all aspects of the guest experience according to our standards ·Assist with performing stock takes ·Assist with producing financial reports ·Collaborate with the culinary Team to create wine pairing menus ·Stay updated on industry trends and new wine release ·Guest Service: Take orders, provide recommendations, and offer excellent customer service, ensuring a positive and memorable experience for every guest ·Assist the Head Sommelier with reviewing wine revenue, cost and latest wine trends, to devise well-informed adjustments to our wine sales and buying strategy ·The above is not an exhaustive list of duties. Requirements: • Proven experience as an Assistant Head Sommelier in an upscale Restaurant setting, • The ability to influence others through skills, knowledge and guidance to others, • Being able to maintain confidence and oversight in a high-volume brasserie during busy periods of the wine section, • Possessing a strong comprehension of the wine industry and its trends, • Strong communication and interpersonal skills, with a friendly and engaging personality, • Willingness to assist colleagues during busy periods, • Passion for creating memorable guests’ experiences and providing exceptional customer service, • ·Certification in sommelier training is desirable such as WSET/Court of Master Sommelier., • Person Specification:, • Bring in a positive and can-do attitude, • Been a Team Player, • Honesty and integrity., • What We Offer:, • Competitive salary package: Negotiable, depending on experience., • Employee benefits: 28 days of annual leave, • Complimentary meals whilst on duty, • Career Development Opportunities: We believe in fostering growth and offer opportunities for professional development within The Social Company, • Training & Development Opportunities: We are committed to enhancing your skills and knowledge so that you can be the best that you can be., • Location: Sael, 1 St James Market, London, SW1Y 4QQ, • Start Date: As soon as possible, • The Social Company is an Equal Opportunity Employer and welcomes Applicant from all walks of life.

As Pub Manager, you'll have the opportunity to cultivate a welcoming atmosphere, driving success for our beloved historic Victorian pub while developing a dedicated team. From the moment you walk in, you'll lead with enthusiasm and commitment, ensuring both our customers and staff have a memorable and enjoyable experience. Our charming family-run pub in Tufnell Park is where tradition meets community spirit. Our pub is a cherished gathering spot for friends and family, offering everything from relaxed evenings over pints to lively events that celebrate local culture. Beyond our delightful food and drink, we pride ourselves on supporting local causes and creating a warm, inclusive environment for all who visit. OVERVIEW Main duties & responsibilities • Work with your business development manager and management team to grow pub sales, • Lead by example in everything you do and bring our brand to life through your team in delivering amazing experiences for our customers, • You will recruit & develop your team to ensure they have the knowledge needed to delight our customers, • Be a champion of brand standards & ensure customer & team safety at all times, • What we expect, • Very high standards and attention to detail in all aspects of the day-to-day running of a successful pub, • You're great with people, and as a result, have great communication and leadership skills, • You’ll be business savvy, with a keen eye for P&L control, • You'll embrace individuality and care for others, your pub and the environment, • Previous success at General Manager level; from a hospitality, retail or other fast-paced background, and the right attitude and outlook is essential., • You're keen to learn and happiest when you are being challenged and succeed at something new The Role in Depth 1. OPERATIONAL MANAGEMENT: The pub manager ensures the smooth operation of the establishment on a day-to-day basis. This includes overseeing the opening and closing of the pub, managing the physical space, and ensuring all operational needs are met. Examples of this includes: • Daily Operations: Conduct daily checks, arrange necessary adjustments in the layout, and prepare the venue for service., • Maintenance Management: Regularly schedule maintenance checks and coordinate repairs as needed., • Regulatory Compliance: Stay updated and ensure compliance with health, safety, and other regulatory standards. Example: Ensuring all fire exits are clear and functioning during routine daily checks. 2. FINANCIAL MANAGEMENT The pub manager is responsible for all financial aspects, from budgeting and cost management to maximizing revenue and profitability. Examples of this includes; • Budgeting: Develop a detailed annual budget based on historical data and projected growth., • Cost Management: Monitor and control operational costs, including supplier expenses and utility bills., • Revenue Enhancement: Implement innovative pricing and promotional strategies to boost sales. Example: Introducing "happy hour" to increase early evening sales and customer turnout. 3.STAFF MANAGEMENT As Pub Manager, you will be responsible for hiring, training, and developing a motivated and efficient team. You are expected to lead by example, fostering a positive and inclusive work environment that encourages teamwork and respect. Effective scheduling and delegation of tasks will ensure smooth daily operations and optimal staff performance. You will also address any staff issues promptly and fairly, maintaining high morale and job satisfaction. Regular performance reviews and feedback sessions will be essential in helping your team grow and excel in their roles. Examples of this includes; • Recruitment: Identify staffing needs and recruit suitable candidates., • Training Programs: Design and implement training programs to enhance skills and ensure compliance with service standards., • Performance Monitoring: Conduct regular performance evaluations and provide feedback. Example: Implementing a monthly staff meeting to discuss operational updates, gather feedback, and provide ongoing training on customer service excellence. 4. CUSTOMER SERVICE Pub managers ensure high standards of customer service to maintain satisfaction and loyalty. Examples of this includes; • Service Standards: Establish and communicate clear service standards to all staff., • Customer Interaction: Directly engage with customers to gather feedback and manage complaints., • Loyalty Programs: Develop and maintain loyalty programs to encourage repeat business. Example: Implementing a feedback form that customers can fill out after their visit to gauge satisfaction levels. 5. MARKETING & PROMOTION The pub manager oversees marketing with the marketing team, to attract new customers and retain existing ones, creating promotional campaigns and managing the pub's public image. This will be partnership with the Marketing team. Examples of this includes; • Marketing Strategies: Develop targeted marketing strategies to attract different demographics., • Community Engagement: Build relationships with local businesses and community groups., • Online Presence Management: Oversee the management of social media accounts and online reviews. Example: Partnering with local breweries for special tasting events marketed through social media. 6.STOCK MANAGEMENT Effective stock management ensures the pub has the necessary supplies without overstocking, minimizing waste and costs. Examples of this includes; • Inventory Audits: Regularly perform audits to track stock levels and usage patterns., • Supplier Management: Negotiate terms with suppliers to ensure timely deliveries and fair prices., • Menu Management: Update the drink and food menus based on stock availability and customer preferences. Example: Rotating beer taps based on seasonal availability and popularity. 7. SAFETY & SECURITY Ensuring the safety and security of both patrons and staff is paramount, involving regular risk assessments and emergency planning. Examples of this includes; • Safety Protocols: Develop and enforce strict safety protocols, including regular staff training., • Security Measures: Implement necessary security measures, such as CCTV and staff security training., • Emergency Readiness: Regularly update and practice emergency response procedures. Example: Conducting bi-annual emergency drills with staff to ensure everyone knows their role in case of an emergency.

Job Description: We are looking to hire a experienced Motor Vehicle Technician who can be great asset to our team. our team is a great place for smart thinking, attention to detail & hard working team players to play a vital role in our new business expansion. About Automaster Established in 2004, Automaster has earned a trusted reputation across Colindale and beyond for delivering high-quality car repairs and outstanding customer service. We specialise in a wide range of services—from MOTs and diagnostics to tyre fitting and full servicing for all makes and models. Our technicians are fully trained to work on electric and hybrid vehicles, and we take pride in our honest, customer-first approach. Job Description: • Lead the workshop, help others during the day and set the example for the other technicians., • -Team player is essential we want someone that work with service managers and feedback any issues that can be improved going forward., • Run full diagnostic and Vehicle Health Check on the vehicle before proceeding with any servicing or repairs, • Work along side the Service Managers to keep on track completed jobs and have the garage moving smoothly. Checking all Job sheets and when they need to be completed by., • Attention to detail, Making sure your following the job sheet of a vehicle and going through the procedure., • Play a vital role and help with the current business expansion., • Dealership experience is a plus but, not essential., • This opportunity will allow you to feel involved and take charge of the workshop throughout the day. The service managers will work with you and help with any admin or parts issues you may face. Team player is essential for this role. Why join us? • Join a workshop where teamwork, mutual support and respect are part of everyday life — not just words., • Be valued as a key contributor, not just another employee., • Work with experienced Service Managers who support your development and help you grow.

Location - NW11 Employment Type - Full Time Salary - £16.90 ph Hours per week - 35 Contract Type - Permanent This isn’t just catering … this is Jewish Care catering … We’re seeking a skilled and passionate Sous Chef to join our team. You’ll be working in a high-spec kitchen with top-quality equipment, including Rational iCombi ovens, as well as working in an established and high-performing team. Our sociable working hours offer the perfect work-life balance and you’ll be able to make a real difference to our service users and residents through providing great quality meals and catering. Our campus locations offer a great working environment, with the opportunity to work with a diverse and brilliant team. You’ll also support in the catering for our numerous events. We strive to be an employer of choice, fostering a positive kitchen culture where staff feel valued and supported. As a result, our team members stay with us long-term, allowing us to build strong, well-established teams that work collaboratively and support one another. If you are not familiar with Kosher kitchen practices … don’t worry – full training is provided. We offer great benefits, including Free soup and sandwich during shifts Cycle to Work scheme Discounted gym membership, and shopping discounts Employee Assistance Programme for wellbeing support, and access to a 24/7 GP Company sick pay and 4% employer pension contributions We are seeking a culinary professional who is committed to delivering high-quality, nutritious, and delicious meals to our residents, service users and their families & friends. This post is working 35 hours per week working 5 days out of 7 and will include some weekends. Shifts are either 7am to 2.30pm or 11.30am to 7pm. As the Sous Chef you will be responsible for: Ensuring we deliver an excellent service to our customers, creating an inviting and pleasant environment. Your core duties will involve: Ensuring all food produced is to the agreed standard, developing innovative approaches ensuring market trends, cultural requirements and Kashrut laws are met Ensuring all food hygiene and Health & Safety practices are monitored, met, and recorded in line with organisational policies and current legislations Working within the agreed budget, administer unit controls in line with budget and consistently seek and implement ways of improving the quality and cost effectiveness of the service Leading, motivating and encouraging team building to ensure agreed qualitative outcomes are achieved and customer service expectations are exceeded and maintained Deputising for the Head Chef in their absence and comply with their responsibilities Who are we looking for? You will ideally have previous experience working within a busy kitchen environment, working both independently and within a team. You will need: Appropriate supervisory experience and relevant qualifications pertaining to the safe delivery of Food & Hygiene or Catering Services. NVQ Level 2 or 3 Energetic, passionate and proactive attitude Experience of working to deadlines and adhering to budgetary requirements. Understands the challenge of and sensitivity needed to care and support vulnerable people

White Mulberries is a group of three coffee shops, dedicated to serving high quality coffee and brunch. We are looking for an experienced Head Barista with decent latte art skills to join our team on a full-time basis. The ideal candidate will have at least 12 months of barista experience, demonstrating excellent knowledge of coffee preparation techniques and a genuine commitment to delivering outstanding customer service. In this role, you will be responsible for crafting excellent coffee, consistently ensuring the highest standards in espresso, milk texturing, and latte art. If you are enthusiastic about coffee and bring the required experience, we would love to hear from you.

providers to promote participation in job fairs JOIN NEW DEVELOPMENTS - 12 JOB FAIRS March-Summer 2026! London's fastest-growing events/recruitment firm. £12-18/hr after elite employer bookings. HOSTESSES (Priority) - Door greetings, VIP employer pitches, crowd flow EVENT OPS LEAD - Rotas, booth management, H&S (Wagamama/bar exp ideal) REGISTRATION ADMIN - Check-ins, CV collection (office/HR exp perfect) SALES EXECS - Close employer booths on-site (£50-150 tickets + commission) MARKETING ASSISTANTS - Social media live posts, candidate attraction DIGITAL/WEB DESIGNERS - Event pages, QR campaigns, Google Forms setup CUSTOMER SERVICE - Employer/candidate support, query resolution SETUP CREW/SECURITY/TECH - Full operational support 12 EVENTS = FULL SUMMER WORK! Interviews: Thursday 3PM (1 slot taken), Friday 2PM, Euston Library Dress: Professional business attire Apply via platform messaging NOW! Requirements: Strong communication and interpersonal skills Motivated, proactive, and target-driven Sales experience preferred but not essential Comfortable with phone and email outreach What we offer: Guaranteed £13/hour + commission for every employer booked Flexible working hours, partly remote possible Training and guidance for effective pitches Opportunity to gain sales experience with a growing events company How to Apply: “Interested candidates can apply directly through JobToday. We will contact suitable applicants with next steps.”

Responsibilities Team Supervisor – Greek Restaurant (NONÓS) Location: London Salary: £13.50 – £16.50 per hour (including holiday pay) Hours: Monday – Sunday, 1 day off per week Opening Hours: 08:00 – 23:00 Role Overview NONÓS is a busy Greek restaurant looking for an experienced and confident Team Supervisor to lead our front-of-house team. This is a hands-on role, ideal for someone who can lead by example, maintain high service standards, and deliver authentic Greek hospitality. Key Responsibilities - Supervise and support the FOH team during daily service - Lead shifts and ensure smooth restaurant operations - Deliver excellent customer service and handle guest feedback - Train, motivate, and support team members - Ensure cleanliness, health & safety, and company procedures are followed - Work closely with kitchen and management teams Requirements - Previous supervisor or senior FOH experience in hospitality - Greek speaking is essential - Strong leadership and communication skills - Ability to work under pressure in a fast-paced environment - Flexible availability including evenings and weekends What We Offer - Competitive hourly rate - Stable full-time hours - Opportunity to grow within a successful restaurant group - Supportive and professional working environment Join NONÓS and be part of a passionate team delivering true Greek hospitality.

5 Star Hotel Security Officer Hours: 16:30 - 00:30, Tuesday & Wednesday 16:30 - 01:30, Thursday, Friday & Saturday Location: Central London Reports To: Security Team Leader/ Security Manager/ Head of Security/ Account Manager. Pay Rate: £14.32 p/h Role Summary: The position requires officers to have exceptional customer service skills, be able to work in a team, conduct patrols, respond to emergencies and have excellent communication skills. and be well presented at all times. The purpose of the role is the safety and security of people, property and assets. Being positive, great customer service and effective communication skills are crucial when interacting with the customer, the public and emergency services. The need to be visible, professionally presented and responsive supports the success of the security function. Customers rely on security to identify risks that threaten their business and reputation and take the appropriate action. There is requirement to engage with continuous training, as policy, procedures and technology evolves in the security environment. Responsibilities • Wear the correct uniform, PPE, SIA Badge and always be presented clean and smart., • Demonstrate excellent customer service and engage with every person positively., • Carry out all duties in accordance with the Assignment Instructions and Risk Assessment., • Follow relevant customer policy and procedures., • Utilise access controls systems and ensure the integrity of building perimeter security., • Utilise CCTV, systems and alarms to monitor and detect risk and suspicious activity., • Deter crime and anti-social behavior through awareness of behavior and intelligence., • Carry our relevant testing of security and safety systems., • Perform internal and external patrols as required., • Report incidents in an accurate and timely manner, follow the correct escalation model., • Collaborate with the Emergency Services, including detection and protection of evidence., • Support the customers brand and culture and follow any reasonable requests. Person Specification • SIA Licence for specific site (Door Supervision), • Previous security experience within a 5 star hotel highly desirable, • Conscientious, alert and a strong attention to detail., • Adapts to changing priorities and is flexible and collaborative., • Punctual, reliable, committed, demonstrating respect for colleagues., • Highest standards of integrity, maintains confidentiality when handling sensitive information., • Effective communication skills, both verbal and written., • Responds well to positive change and innovation.

We are seeking an experienced and energetic General Manager to lead daily operations, drive sales, and deliver exceptional customer experiences in our vibrant, entertainment-led venues. Key Responsibilities • Oversee day-to-day pub operations and ensure high service standards, • Lead, train, and motivate bar, floor, and kitchen teams, • Manage stock, suppliers, scheduling, and compliance, • Deliver excellent customer service and handle guest feedback, • Drive revenue through events, promotions, and strong financial management Requirements • Proven management experience in a busy pub or hospitality venue, • Strong leadership and communication skills, • Solid understanding of budgeting, reporting, and P&L, • Ability to thrive in a fast-paced, customer-focused environment, • Experience with live entertainment venues is an advantage What We Offer • Competitive salary + performance incentives, • Career progression within the Whelan’s group, • Supportive, dynamic work environment

G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as a Manager in the Specialty Coffee Industry. As the Manager, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: • Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues., • Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment., • Develop and implement operational strategies to achieve sales targets, maximize profitability, and drive business growth., • Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability., • Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team., • Organize and coordinate special events, promotions, and marketing initiatives to drive customer engagement and increase sales., • Stay up-to-date with industry trends, new brewing techniques, and emerging coffee products, and share knowledge with the team. Requirements: • Previous experience in the specialty coffee industry or a similar managerial role is essential, demonstrating a deep understanding of specialty coffee and its culture., • Passion for specialty coffee with a strong knowledge of brewing techniques, coffee origins, and flavour profiles., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with a track record of effectively managing and developing a team., • Exceptional customer service skills with a friendly and approachable demeanour., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under pressure., • Knowledge of inventory management, point-of-sale systems, and business operations., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.

Job Description: Uncle John's Bakery, a renowned family-owned bakery with a 30-year legacy of delivering exceptional Ghanaian pastries, bread, and cakes, is seeking an experienced Bakery Manager to lead our team in providing delectable treats that tell a story of culture and tradition. If you're a dynamic leader with a passion for baking and fostering an engaging work environment, we invite you to be a part of our journey. Responsibilities: Oversee day-to-day bakery operations, ensuring high-quality production and customer satisfaction. Lead and mentor a team of bakers, pastry chefs, and front-of-house staff. Develop and execute creative menus while maintaining authenticity and cultural heritage. Monitor inventory, order supplies, and manage cost control to maximize profitability. Ensure compliance with health and safety regulations and maintain a clean, organized bakery. Collaborate with the marketing team to promote our unique offerings and engage the community. Continuously seek ways to enhance customer experiences and innovate bakery products. Qualifications: Proven experience as a Bakery Manager or similar role in a fast-paced bakery environment. Strong knowledge of baking techniques, ingredients, and traditional Ghanaian recipes. Leadership skills to motivate and guide the team, fostering a positive work atmosphere. Excellent organizational and multitasking abilities to manage diverse responsibilities. Passion for upholding culinary authenticity and delivering exceptional customer service. Understanding of cost management, inventory control, and financial principles. Effective communication skills to collaborate with staff and engage customers. Flexibility to work weekends, holidays, and accommodate bakery hours. Benefits: Competitive salary commensurate with experience. Opportunity to contribute to a thriving bakery with a rich cultural legacy. Engaging work environment that encourages creativity and innovation. Be part of a passionate team dedicated to delivering authentic flavors. Career growth potential in a reputable bakery. How to Apply: If you're ready to take on this exciting opportunity to manage a bakery that blends tradition and innovation, we'd love to hear from you. Please submit your resume and a cover letter detailing your relevant experience and why you're the ideal fit for Uncle John's Bakery.

Seeking a motivated and experienced Restaurant Manager to join our team. As a Restaurant Manager, you will be responsible for overseeing daily operations, ensuring excellent customer service, and maintaining a positive work environment. Key Responsibilities: • Manage and coordinate restaurant operations, including staff supervision and scheduling., • Monitor and maintain high standards of food quality and customer service., • Develop and implement marketing strategies to attract new customers and retain existing ones., • Handle customer inquiries and complaints professionally., • Oversee inventory management and ordering supplies as needed., • Ensure compliance with health and safety regulations. Qualifications: • Proven experience in restaurant management or a similar role., • Strong leadership and organizational skills., • Excellent communication and interpersonal abilities., • Ability to work in a fast-paced environment and handle high-pressure situations., • Knowledge of restaurant management software is a plus. Join us to lead our team in delivering exceptional dining experiences and contribute to our restaurant's success.

About the Role We are seeking a passionate and hands-on Assistant Restaurant Manager to support the day-to-day running of our busy restaurant. You’ll work closely with the Restaurant Manager to lead the team, deliver outstanding guest experiences, and help drive the success of the business. Key Responsibilities • Support the Restaurant Manager in daily operations, • Lead, motivate, and train front-of-house team members, • Ensure excellent customer service at all times, • Assist with rota planning, staffing and onboarding, • Maintain high standards, • Handle guest queries and resolve any issues professionally, • Support financial and stock controls, • Uphold health & safety and food hygiene standards About You • Experience as an Assistant Manager / Supervisor in hospitality, • Strong communication and leadership skills, • Calm under pressure with a positive attitude, • Passionate about great service and guest satisfaction, • Reliable, organised and proactive, • Flexible availability including evenings & weekends Salary: Up to £50,000 per year

La Mia Mamma & Made in Italy are seeking for an experienced Assistant Manager who can lead our team and deliver an exceptional service to our guests in La Mia Mamma and Made in Italy Restaurants portfolio. You will report directly to the restaurant manager. La Mia Mamma is a restaurant with a unique concept, where Italian mammas are "imported" from Italy to Chelsea and Notting Hill to cook traditional recipes handed down from generations, whereas Made in Italy is famous for its Italian pizza and genuine Italian ambience and authentic Italian food. What we offer: • Competitive salary, full time position., • Staff discounts., • Great working environment., • Career development opportunities., • Meals at work. The roles should meet the following: • Service-focused and cost-conscious with expertise in front- and back-of-house operations to establish a welcoming and energetic dining atmosphere., • Excels at increasing check averages through strategic up-selling of food and alcohol., • Adept in all facets of operations to include food quality and presentation, safety and sanitation compliance, budget administration, and inventory management., • Outstanding interpersonal talents, fluent in English., • Assist the restaurant manager with evaluations, staff coaching, recruitment and training. Key skills: • Excellent customer service, • Commercial awareness, • Excellent interpersonal communication, • Problem-solving, • Highly organized, • Great team player, • Positive attitude, • You're eligible to work in the UK

About the Role We are seeking an experienced and motivated Restaurant Manager to lead our front-of-house team and deliver an exceptional guest experience every day. This is an exciting opportunity for a hospitality professional who is passionate about people, quality service, and operational excellence. Key Responsibilities • Oversee daily restaurant operations and ensure smooth service, • Lead, motivate, and develop the team, • Deliver exceptional guest service and handle customer feedback, • Manage staffing levels, rotas, and recruitment, • Monitor financial performance, stock, and cost controls, • Ensure standards of health & safety and food hygiene are maintained, • Work closely with senior leadership to drive business performance About You • Previous experience as a Restaurant Manager or Assistant Manager, • Strong leadership and people-management skills, • Passionate about hospitality and customer service, • Commercially aware with strong organisational ability, • Hands-on, positive and proactive attitude, • Ability to work flexibly, including evenings and weekends Salary: Up to £50,000 per year

Bartender / Bar Waiter (Nightclub) – Up to £20 per hour Location: Afrobeats Club, 37 Jewry Street, EC3N 2ER Hours: 9:00 PM – 4:30 AM Fridays & Saturdays (plus occasional Sundays) Pay: £20 per hour for fully experienced bar professionals £15–£17.50 per hour for less experienced staff, with opportunity to increase based on performance We are seeking a confident, well-presented bartender to join a fast-paced and high-energy nightclub environment. Key Responsibilities Deliver excellent bar service while maintaining high standards Work efficiently in a busy club setting Dress professionally in a suit — presentation is essential Lead energetic bottle presentations to enhance the club atmosphere Provide strong customer service and support staff coordination under pressure Requirements Proven experience working in a bar or nightclub environment Ability to create energy and engage with guests Strong communication and leadership skills Reliable availability on weekends (Friday & Saturday nights are essential) Start Date New Year’s Eve (Wednesday) 9:00 PM meeting and training, followed by immediate start on shift Ready to bring your energy and presence to the night?

We are looking for an experienced barista who is passionate about coffee and can confidently prepare espresso-based drinks and matcha beverages. Requirements Proven experience as a barista Strong skills in: Espresso extraction Milk steaming & latte art (preferred) Matcha preparation (traditional & flavored drinks) Good customer service and communication skills Ability to work efficiently during busy hours Clean, organized, and reliable Responsibilities Prepare high-quality coffee and matcha drinks Maintain cleanliness of the coffee station and equipment Provide friendly and professional customer service Follow recipes and shop standards

Head Waiter at Marta Restaurant, Chelsea About Us: Marta Pizza Restaurant is new opening but already known for its authentic Italian-Romana cuisine, served with warmth and professionalism in a welcoming atmosphere. Located in Chelsea, we are a vibrant and highly-rated restaurant that brings a true taste of Rome to London. Our menu boasts classic pizzas and a curated selection of wines, making Marta Pizza a favourite for casual dining and special occasions alike. Who We’re Looking For We are seeking an experienced and dynamic Head Waiter to lead by example in our small team. You will be someone who: Thrives in a fast-paced, fun environment. Has a passion for delivering exceptional customer service. Takes initiative and loves engaging with people. Brings leadership skills to motivate team by leading by example. What We Offer: Flexible working hours to suit your lifestyle. A fun and supportive team environment. Delicious staff meals traditional Romana pizza, on every shift. 50% staff discount on our menu. A competitive salary that rewards your expertise. Responsibilities: Overseeing daily service operations to ensure excellence. Training and mentoring other staff to maintain high standards of service and cleanliness. Engaging with guests to enhance their dining experience. If you’re a people-person with a love for Italian food and a positive attitude we’d love to hear from you!

We are looking for an experienced person to run this busy restaurant, you must have worked in good quality restaurants and have a good understanding of customer service we offer excellent salary for the right person

We are seeking an experienced Restaurant & Bar Supervisor to oversee daily operations and ensure excellent customer service. Responsibilities: Supervise restaurant and bar operations Lead and support front-of-house and bar staff Ensure high service, hygiene, and safety standards Handle customer queries and complaints Assist with staff scheduling, cash handling, and stock control Requirements: Previous experience in a similar role Strong leadership and customer service skills Ability to work flexible hours Competitive pay/ will be discussed on interview