Head of customer service jobs in London

The Host/Receptionist role is a great way to start your career in hospitality. Do you have an engaging personality, charisma and passion for customer service? If so, we'd love you to apply for the this position now! WHY WORK FOR ETM GROUP? Flexible working hours Guaranteed share of service charge increase after 6 months of employment Half price food and drinks at any ETM Group or Maven Leisure venue, for you and up to 5 friends - any day, any time! Your birthday lunch in your venue is on us Free counselling, legal advice and access to hardship grants through our 24/7 employee helpline Membership of Wagestream, which allows you to access up to 40% of your earnings between pay dates Money off your shopping at many high street stores ETM has partnered with Otolo to provide mentorship programmes to inspire and promote working within hospitality

''PLEASE READ THE FULL JOB DESCRIPTION BEFORE YOU APPLY '' Job Title: Butler/head Waiter for Corporate Office with 5-Star Hotel Experience Are you a skilled and professional waiter/waitress with experience in 5-star hotels? We have an exciting part-time job opportunity for you! Job Description: We are seeking Butler/head Waiter to provide exceptional service to our corporate office clients. As a Butler/head Waiter you will be responsible for delivering an outstanding dining experience, ensuring the highest level of customer satisfaction. Responsibilities: - Provide exceptional customer service to corporate office clients - Set up and prepare dining areas and tables for service - Take orders and serve food and beverages - Maintain cleanliness and organization of the dining area - Assist with event setup and breakdown as needed - Requirements: - Previous experience as a waiter/waitress in a 5-star hotel is required - Excellent communication and interpersonal skills - Ability to provide professional and attentive service to VIP clients - Flexible availability to work any day between Monday to Friday - Pay Rate: - £17 per hour - If you have the skills and experience to excel in this role, please apply with your updated resume and a brief cover letter. We look forward to hearing from you! - Note: Only shortlisted candidates will be contacted for an interview. - Job Types: Part-time, Zero hours contract - Salary: £16.00 per hour - Benefits: - Company pension - Discounted or free food - Employee discount - Schedule: - 10 hour shift - 8 hour shift - Day shift - Monday to Friday - No weekends - Experience: - Hospitality: 1 year (preferred) - Bartending: 1 year (preferred) - Ability to Commute: - London, EC4V 4AA (required) - Ability to Relocate: - London, EC4V 4AA: Relocate before starting work (required) - Work Location: In person - Edit job-OpenView public job page - Job Types: Part-time, Zero hours contract - Salary: £16.00 per hour - Benefits: - Company pension - Discounted or free food - Employee discount - Schedule: - 10 hour shift - 12 hour shift - 8 hour shift - Day shift - Monday to Friday - No weekends - Experience: - Hospitality: 5 years (preferred) - Bartending: 1 year (required) - Work Location: In person - Edit job - Open View public job page

Head Waiter/Waitress Twiga has always prided itself on creating the most unique experiences and memorable nights for our guests, for our site in London. We are looking for enthusiastic and energetic Head Waiter/Waitress with passion for the restaurant business and focus on customer service. We are looking for people who can be high-spirited, lively, friendly, talkative, animated, and just generally enthusiastic about life. The ideal candidate has: - Previous relevant experience in a similar role and within a fast-paced environment. - Exceptional service standards with attention to detail. - Passion for hospitality with a friendly disposition to smile. - Ability to work under pressure and willingness to work as part of a team. - Availability to work full-time and be flexible. Our benefits: - Competitive salary. - A fun, motivating and supportive working environment. - Training and development program tailored to enhancing your skills and helping you grow within the brand. - A unique opportunity to be part of an award-winning international brand where we celebrate your unique talent. - Opportunities to transfer overseas.

We are an Italian family run business whose passion is to dedicate ourselves in making authentic and high quality homemade Italian recipes; we are looking for a full-time head waiter/waitress position with experience in hospitality and customer service with the following duties: -Provide excellent customer services -Always strive towards best customer satisfactiction -Greet customers and present menus -Make suggestions based on their preferences -Take and serve food/drinks orders -Up-sell when appropriate -Arrange table settings -Keep tables clean and tidy at all times -Check products for quality -Deliver checks and collect payments -Cooperate and communicate with all serving ar kitchen staff -Adhere to all relevant health department rules/ regulations and all customer service guidelines

KURO LONDON is looking for a full-time on-site role for a Pizza Head Chef located in Notting Hill Gate, who will be responsible for launching our new American style Pizza, Roman Pizza and Sandwiches program. The Pizza Head Chef will create menus, manage the kitchen, lead a team of sous chefs, and ensure that high-quality food is consistently delivered. Qualifications Experience as a Head Chef, Pizza Chef, or Sous Chef Demonstrated expertise in creating and executing American Style Pizza, Roman Pizza and Sandwich recipes Strong leadership and management skills Excellent knowledge of safety, sanitation, and food handling procedures Ability to manage costs, inventory, and schedules Excellent communication and customer service skills Ability to work in a fast-paced environment and handle pressure Passion for creating high-quality food and providing excellent customer experiences Please share you social media handles to see your work. Only apply if you have experience with American style Pizza, Roman Pizza and Sandwiches. PLEASE BE LONDON BASED!

Are you an experienced and dynamic bartender looking for an exciting opportunity? We are currently hiring for the position of head Bartender at our new Pizzeria and Cocktail Bar opening in Hackney Wick. Responsibilities: Prepare and serve a variety of alcoholic and non-alcoholic beverages to customers Maintain a clean and stocked bar area Provide exceptional customer service, ensuring customer satisfaction at all times Take and serve orders, accurately handling payments Collaborate with other staff members to create a lively and energetic atmosphere Stay updated on current drink trends and make recommendations to customers Adhere to all health and safety regulations Requirements: Previous experience working as a bartender in a fast-paced environment Excellent knowledge of cocktails, spirits, and different types of beverages Strong communication and interpersonal skills Ability to multitask and work efficiently under pressure Outstanding customer service skills Must be energetic, dynamic, and passionate about the hospitality industry Flexible with working hours, including weekends and evenings We offer competitive wages, excellent tips, and the opportunity to work in a vibrant and growing area of London. If you are a team player with a positive attitude and a passion for mixology, we would love to hear from you. Join our team and be a part of our exciting new Pizzeria and Cocktail Bar in Hackney Wick. We look forward to meeting you!

­­­Summary Newly created, full time role for a small, ambitious café, located front and centre in the ground floor of our mixed use hospitality and workspace building in Peckham. The role will be hands-on, running and operating the café on a day to day basis and overseeing the café & floor team, to create an excellent, well established neighbourhood destination with the support of the Venue Manager and wider management team. . With expert training offered, this is a great opportunity for someone who has been a successful cafe assistant manager or head barista for at least 2 years, and is looking to take the next step in their career. It’s a chance to come in at the beginning and help create and shape the new team as part of a collaborative, progressive venue which is full of life and open to all. We’re looking for an organised, engaging, business-minded person who fully understands our customers. Applicants should have spent at least 2 years in specialty coffee, with 1 year in cafe management or 2 years at a senior level. SCA Intermediate is preferable. Company Description Rye Lane Cornerhouse is home to a huge number of independently operated small businesses in the centre of Peckham. We run a shared workspace (via our sister company Market Peckham) and food hall, as well as acting as landlord and building manager to a music venue, gym, rooftop bar and restaurant. We’re a multifaceted, independent business focussing on offering an evolving, high quality platform for a diverse group of businesses and operators, which translates into an energetic and varied local destination for our customers. As we evolve and grow our operations to launch a new café in May, we’re looking for a professional and engaged Café & Assistant Venue Manager who can embed themselves in the life of our building, and work in a structured and creative way to maximise our collective offer, customer service, local appeal and footfall. Key Tasks: Responsibility for the day to day running and operation of the café set within our ground floor food hall, supported by the Venue Manager and wider management team, as well as assisting in the oversight and operation of the food hall. Responsibilities include; 1. Operational leadership – overseeing day to day operations of the café, managing a team to embed a motivated and enjoyable culture, implementing SOPs to ensure highly consistent, excellent standards, and monitoring inventory and supplies (all supported by the Venue Manager) 2. Customer experience – providing an exceptional, welcoming and memorable experience for every single customer, ensuring the space always looks beautiful, proactively engaging with customers and community to gather feedback and address concerns, and implementing initiatives to enhance customer loyalty and satisfaction 3. Financial management – adhering to budgets, exceeding sales targets and generating sustainable, healthy margins for the café, as well as feeding into strategic decision making to improve customer experience and business performance 4. Quality control – ensure the consistent delivery of a high-quality full hot and cold food and drinks menu, created and supported by a collective of creative, highly experienced industry professionals, as well as implementing and enforcing health and safety and general upkeep standards Required Skills; - Commercial Awareness - Strong understanding of café operations and financials. - Ability to set achieve sales and revenue targets. - Experience in cost control and menu pricing. - Knowledge of current trends and innovations in the UK hospitality industry. Leadership & Team Management - Self-starting and highly motivated - Proven ability to oversee, motivate, and encourage a diverse team. - Excellent communication and interpersonal skills to build positive relationships with team members, collaborators and customers. - Ability to promote a positive and supportive work environment for maximum productivity. Customer Service & Operations - Exceptional customer service skills with a focus on exceeding guest expectations, and setting a friendly, welcoming atmosphere for all. - In-depth knowledge of coffee as well as preparation techniques and equipment. - Good knowledge of UK food hygiene and safety regulations. - Ability to handle customer complaints and resolve issues in a professional and timely manner. - Detail-focussed, with a proven track record in maintaining high standards of service, cleanliness, and presentation throughout venues. Problem-Solving & Decision-Making - Ability to make sound decisions under pressure and in fast-paced environments. - A proactive approach to anticipating and mitigating potential risks and challenges. - Excellent organisational and planning skills to ensure smooth daily operations and event execution. Additional Skills - Proficiency in relevant POS systems. - Excellent written and verbal communication skills. - Ability to work independently and as part of a team. - Commitment to continuous learning and development within the hospitality industry. If you’re interested we’d love to hear from you!

We’re all work and all play – combining a fun-filled, social work environment with professional development and fulfillment. Your role To deliver friendly, knowledgeable, and efficient customer service and product delivery to provide an epic experience for our customers. Company Perks 50% off stays at our accommodation 50% off all food 50% off all drinks Ski trips 2 Sailing trips per year Flying lessons Bespoke Training Program E-Learning Program Partnered with License Trade Charity up to £1000 cash rewards for finding new employees. Recognition schemes £100 for employee of the Month £250 for employee of the Quarter £2000 for employee of the Year Extensive Training and Development X2 Sailing trips per year. Equal tips for all staff (housekeeper, cleaner, chef, bartender) Wicked incentives run centrally (last prize was a £1000 for staff party) Essential requirements You must: Be eligible or have all necessary documentation in which to be legally employed in the country, which you are based. All Documentation required by any Local/Regional/National certifying or Governing bodies in which to operate legally within you units country. Have a up to date/active bank account in your own name. Be able to converse in English. Have a fixed place of residence and live within a reasonable travelling distance of the unit. Main responsibilities Providing a brilliant experience for our customers Deliver excellent customer service, always. Serve and present beverages, quickly and efficiently, meeting our standards and specs. Assist in keeping the bar, front-of-house and toilets clean and tidy, at all times. Keep up to date with all new products, specials, promotions and events offered in the unit, so as to offer the customer a brilliant experience Contribute towards creating an epic party atmosphere during any time of the day. Make customers aware of offers on our great food and drink range. Check back regularly during food service to ensure customer satisfaction. Learn the skill sets of up-selling and practice them on every sale you make. Provide fast, friendly, and charismatic table service. Fulfil all reasonable requests from guests to ensure their comfort, satisfaction, and safety. Maintaining Controls and Standards Conduct daily standard audits at the beginning of shift, and continue throughout and reporting any issues to line manager. Always adhere to all company policies and procedures. Always adhere to local licencing laws regarding responsible and correct service of alcohol Maintain excellent knowledge of all company and site-specific Health and Safety procedures. Assist in keeping the reception area clean and tidy, at all times. Conduct regular security checks throughout the day and report any security issues to line manager Provide reports, as required, for housekeepers and management. Always adhere to all company policies and procedures. Maintain excellent knowledge of all company and site-specific Health and Safety procedures. Administer all reservations, cancellations, and no-shows, in line with company policy. Keep up to date with current promotions and bed pricing across the beds and bars group, to provide information to guests, on request, while maximising bed sales opportunities Contributing ideas to help develop an innovate business. Be involved and contribute at team meetings. Carry out instructions given by the management team and head office. Development Maintain personal knowledge by completing in-house training within the given timelines. Always engage with your line manager about your own personal and professional development and how Beds and Bars can assist.

RESTAURANT MANAGER Urban Greens, the innovative salad concept in London, aspires to redefine your perception of salads. We exclusively utilize the freshest and most delectable ingredients to curate the finest salads in town. We only do salads, but we do them the best! We would like you to be fun, pay attention to detail and solve problems with a smile! We are seeking an experienced and dedicated Restaurant Manager to lead our restaurant operations. The ideal candidate will be responsible for overseeing all aspects of the restaurant, ensuring exceptional customer service, efficient staff management, financial performance, and compliance with health and safety regulations. The Restaurant Manager will play a crucial role in the restaurant's success by creating a positive dining experience for our guests and maintaining the highest standards of quality and service. Key Responsibilities: · Recruit, train, and supervise restaurant staff. · Create and manage work schedules, shift assignments, and performance evaluations. · Ensure exceptional customer service and address customer complaints or concerns. · Monitor customer feedback and make improvements based on it. · Control costs, including food and labour costs, to maximize profitability. · Oversee inventory management, including ordering and stocking supplies. · Monitor food quality and maintain inventory levels. · Ensure that the restaurant complies with health and safety regulations. · Supervise daily operations, including kitchen and dining areas. · Maintain cleanliness and hygiene standards. · Monitor supplier performance and evaluate product quality. · Ensure the restaurant has the necessary licenses and permits. · Foster a positive work environment and motivate staff. · Resolve internal disputes and promote teamwork. Your benefits: · A generous 50% discount at any Urban Greens location. · Enjoy a complimentary meal during your shift. · Uniforms will be provided. · You'll have the benefit of 28 days of annual leave. · Choose between full-time or part-time positions, all with the security of permanent contracts. · Join us to acquire new skills and thrive in your career—endless possibilities for promotions await you. · Competitive salary. · Mainly Monday- Friday. · Quarterly bonus scheme · Great working hours: 08:00-16:00

Company Description Banke International Properties is a full-service real estate brokerage firm specializing in the sale, lease, and management of residential and commercial properties across the UAE, Qatar, India, and the UK. Banke International Properties offers exceptional customer service and a fresh approach to property in a warm and welcoming setting. Role Description We are seeking a dynamic and motivated Off Plan Property Consultant to join and lead our real estate vertical. As a real estate agent, you will be responsible for managing your own portfolio of properties, building relationships with clients and closing deals. Your expertise in the real estate market, excellent communication skills, and dedication to client satisfaction will contribute to the success of our team. Key responsibilities: Understand off-plan properties available. Engage with clients to understand needs. Provide personalized consultations. Conduct property viewings. Negotiate terms with clients. Maintain accurate records. Collaborate with internal teams. Stay updated on market trends. Attend training sessions. Achieve sales targets. Company Industry: Real Estate Department/Functional Area: Sales / Business Development Desired Candidate Profile: · Extensive experience in real estate sales with a proven track record. · Exceptional leadership, negotiation, and client management skills. · Strong commitment to ethical practices and continuous professional development · Should have a hunger for success & financial gain. · Preferrable to have a valid driver’s license

Job Title: Supervisor Location: London, W1B 5PJ You will be based in Shoryu Carnaby st- in the iconic Kingly Court, a three-storey alfresco dining destination in the heart of London's West End. We have a fast paced lunch and dinner service with a lot of busy shoppers, families, tourists as well as regular customers - So we are looking for someone brimming with energy and lots of personality! Division/Department: Front of House Salary: £12.10, PLUS Service charge and tips!!! Working hours: As we are a restaurant, we are open Mondays- Sundays. Shifts are scheduled on a rota basis between the hours of 10:00am- 1am(Subject to change). Reporting To: General Manager Job Purpose: We are looking for a fun and hard-working Supervisor to lead a team of waiters in a busy environment and ensure our guests receive a great experience. We are looking for someone with: 6 months - 1 year Supervisory experience or higher in the fast pace hospitality industry Full accountability for front of house operations Ability to work under pressure in a busy environment Passion for delivering excellent customer service skills Strong business awareness Knowledge of Japanese food, culture, language or experience in working in Japanese restaurant is highly beneficial Impeccable attention to detail to all aspects of the business Excellent communication with staff of all levels Friendly and approachable personality Team leading and leadership skills In depth understanding about Food Safety standards Ability to multi-task with "hands on" approach to work A trial shift is required before any employment is considered.

For a new Opening Pasta and Pizza Bar, We are looking for someone CONFIDENT, HARDWORKING and FUN - who has a great passion to deliver the BEST customer experience and LOVES good food. Responsibilities: - Prepare pasta dishes and pizza according to recipes or as directed by head chef. - Assist in the development of new pasta and pizza recipes. - Ensure that all food meets quality standards and is presented attractively. - Maintain cleanliness and organization in the kitchen area. - Assist with inventory management and ordering supplies. - Collaborate with other kitchen staff to ensure smooth operations. Requirements: The job roles involve: Serving / preparing customers food ( good knife skills would be beneficial) , ensuring Food Safety and general cleanliness, Delivering excellent customer service, Helping to build a strong regular customer base, Restocking and looking after displays etc. Applicants must be: energetic, bubbly and passionate people with previous experience in customer service. You should be a motivated team player with a good ‘willing to learn’ attitude. You will need to be ‘on the ball’ and have a good level of spoken English. Drop us your CV and a brief statement of what makes you a superstar, we are very much looking forward to welcoming you to the Labakery family.

Are you a motivated, experienced retail professional with a passion for leadership and a knack for driving results? Just in Case, a leading retailer of high-quality smartphone accessories with a growing presence in Italy, the EU, and the UK, is seeking a Store Manager to lead and inspire our team. We're thrilled to announce the opening of our second store in Bluewater Shopping Centre by the mid of May, extending the Just in Case experience to even more customers. If you're ready to take the next step in your retail career and become an integral part of our expanding brand, we want to hear from you! Position Overview: As a Store Manager at Just in Case, you will play a vital role in driving the success and growth of our brand. You will be responsible for leading and managing the daily operations of our store, ensuring excellent customer service, motivating the team, and achieving sales targets. Your leadership, retail experience, and dedication to our mission will be instrumental in creating an exceptional shopping experience for our customers. Responsibilities: - Lead by example and provide exceptional customer service. - Manage and oversee all aspects of store operations, including inventory management, visual merchandising, and staff scheduling. - Train, motivate, and mentor store staff to meet and exceed sales goals and provide top-notch customer service. - Ensure store policies and procedures are followed and uphold the brand's standards. - Handle customer inquiries, concerns, and issues professionally. - Collaborate with regional and corporate teams to implement promotions and strategies. - Monitor store performance and take necessary actions to achieve and exceed sales targets. - Stay updated on smartphone accessory trends and product knowledge. Requirements: - Proven retail management experience, with a track record of achieving and exceeding sales targets. - Excellent leadership and team-building skills. - Strong organisational and problem-solving abilities. - Excellent communication and interpersonal skills. - A passion for smartphone accessories and an eye for style. - Dependable, punctual, and a positive attitude. Benefits: - Competitive salary and performance-based bonuses. - Employee discounts on Just in Case smartphone accessories. - Opportunities for career advancement within the company. - Ongoing training and development to enhance your skills. - A fun and supportive work environment with a diverse team. How to Apply: If you're ready to take on a leadership role in the world of smartphone accessory retail and help drive the success of Just in Case, we want to hear from you! Please submit your resume and a cover letter detailing your relevant experience and your vision for the role. Just in Case is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join our team and play a key role in making Just in Case the ultimate destination for smartphone accessory enthusiasts. Your leadership and dedication to exceptional customer service will make you an essential part of the Just in Case brand. Apply today!

Come work with us at Koshari Street, a great team, great environment and one of the best growing fast food restaurants in London! Koshari Street is a vibrant and modern Egyptian Street Food restaurant (QSR). We are very fast very lean and we celebrate a great working environment as a family. We are looking for a new manager to our St. Martin's lane store. The job will start as Assistant Manager for the first 2-3 months then once our current manager moves on to our new store, you will take full charge. Responsibilities: - Greet and welcome customers in a friendly and professional manner and provide help and recommendations for them - Organise ROTAs, in charge of staffing and hiring for the store - Full P&L responsibility for the store from labour cost to cost of food to operating costs - In charge of stock takes, new product development, customer feedback & reviews - In charge of forecasting materials needed for the store and ordering in advance from suppliers - Be able to roll up your sleeves and take charge of all tasks around the shop - lead the team by example and be prepared to take responsibility - Ensure food safety & hygiene guidelines are followed at all times - Opening and closing the store including washing up & store hygene maintenance - Prepare corporate orders & box them properly for delivery - All in all a responsible and excited store manager who has a sense in food and passion for quick service restaurants - Skills: - Strong hospitality skills with a focus on providing exceptional customer service in English (other languages are a plus) - Previous experience in food preparation and management in restaurant industry - Attention to detail and always being on time - Computer skills and ability to prepare presentations & work with Excel files - Ability to connect with & charm customers as well as explain food concept to new customers and attract customers into the shop - We offer competitive pay (£31k + up to £5k bonus per year) and a positive work environment and a lot of room to grow & get promoted. If you have a passion for food and the restaurant chain business, apply to this job. - Please note that this position may require standing for long periods of time and occasional lifting of heavy objects.

We are a Japanese & Korean restaurant located in SW12 London offering the highest quality of traditional Korean and Japanese food. Now, we are looking to recruit a experienced full-time (or part- time) passionate chef for the hot kitchen, perfect for someone willing to commit to the highest standards of service and operations. Students are also welcome (We have a sponsorship and we can provide visa if you are right person) Job Title: Chef (hot kitchen, Wok) Salary: 22k-26k per year (May vary depending on experience) Location: SW12 London Responsibilities: 1. To run and supervise any kitchen section to the required standards set by the Head Chef 2. To ensure all preparation of the designated section is complete and ready for each service 3. Ensure good stock and waste control is practised 4. Be responsible for the quality control of stock and prepared foods 5. Execute cooking to the expected high standard quickly and efficiently 6. Ensure the cleanliness and organisation of designated section 7. Support head chef in delivering required standard of food 8. Maintain a positive and proactive attitude at all times and seek to improve and advance your skill set and performance 9. Comply with all health and safety regulations, the Staff Code of Conduct and company policies 10. Perform other duties as assigned by the head chef and management Skills & Experience - Experience in a Asian restaurant with Wok cooking - A genuine interest in food & excellent customer service - An all-round team player - Innovation and passion for great food - An organised Chef with attention to detail Job Type: Full-time Benefits: Discounted or free food Employee discount Flexitime Sick pay Schedule: 10 hour shift Flexitime Weekend availability Work Location: In person Edit job Open View public job page Job Type: Full-time Salary: £22,000.00-£35,000.00 per year Benefits: Discounted or free food

We are looking for an experienced and enthusiastic Bar Manager to join our team at The Carpet / Taquiza, a vibrant nightclub, cocktail bar and authentic Mexican restaurant located in Peckham. In this role, you will be responsible for overseeing all aspects of the bar operation, ensuring a positive and memorable experience for our team and guests. Responsibilities: ● Lead and motivate a team of bartenders and barbacks, providing ongoing coaching and development. ● Develop and curate a creative and profitable drinks menu, working with the themes of the restaurant menu & nightlcub, staying on top of current trends and guest preferences. ● Manage bar inventory, including ordering, receiving, stocking, cost control and stock counts. ● Ensure compliance with venue Licencing Conditions and Regulations around the sale of alcohol ● Maintain a clean, safe, and well-organized bar environment. ● Develop and implement strategies to maximize bar sales and profitability. ● Coordinate with the GM to ensure appropriate staffing levels for peak hours. ● Provide exceptional customer service and resolve guest concerns promptly and professionally. ● Collaborate with the restaurant team to ensure a seamless dining and bar experience. ● Oversee the transition from restaurant bar into club bar, in coordination with the bar supervisor. ● Oversee the set up/takedown of the outside Bar during the summer period. Qualifications: ● Experience in a bartending or bar management role. ● Experience with rota’s and rota softwares. ● Personal alcohol license preferred. ● Proven experience in creating and executing high-quality cocktails. ● In-depth knowledge of spirits, wines, and beers. ● Strong leadership and team management skills. ● Excellent communication, interpersonal, and customer service skills. ● Ability to work effectively under pressure in a fast-paced environment. ● Strong attention to detail and ability to prioritize tasks. ● Proficiency in Microsoft Office Suite preferred. Pay & Hours: ● £13.5 + 12.07% holiday pay + service charge ● 30-35 hours a week

We are looking for a new team member for our health and fitness café & kitchen, beWYLD, located in Streatham Hill. We offer breakfast, brunch, lunch, cakes, and a range of smoothies and protein shakes as well as hot beverages. We do have kitchen chefs who prepare all food fresh. Your responsibilities will include but not be limited to the following: - Great and interact with customers and provide outstanding customer service - Take orders and use ordering systems to input the orders - Take payments from customers - Prepare coffees, hot beverages, smoothies and protein shakes. - Maintain a clean café including the bar area and the floor area - Have knowledge about our product offerings and be able to give recommendations - Have knowledge about our service offerings (meal prep service, fitness classes, upcoming events) and be able to promote and recommend them Who are you? - You are a bubbly, communicative person with a positive outlook and approach - Have some barista experience (good to have) - Have experience in another café or hospitality job serving customers - Have a passion for fitness or an active lifestyle and personally try to make healthier decisions - A person who can commit to a part-time (15-20h) or full-time schedule (28-35h) What do we offer? - Competitive salary - Free coffee - Discounts for beWYLD fitness classes - Café staff discounts for food and beverages - Leadership opportunities What is beWYLD? beWYLD is a lifestyle brand bringing nutrition, fitness and wellbeing together in one place. We have a health and fitness café & kitchen which promotes living a healthier lifestyle by offering food and drinks that are nutritiously balanced yet still taste so good! Part of our offering includes a meal prep service which caters to those wanting to achieve fitness goals or simply would like to make healthier choices but lack the time to prepare food or cook. Last but not least we will be opening our own fitness studio where we will hold and lead a range of fitness classes and events. We are hiring 2-3 people so please reach out!

Job Description: We are currently seeking an experienced and creative Senior Makeup Artist to join our team. The ideal candidate will have a passion for makeup artistry, extensive experience in the beauty industry, and exceptional leadership skills. As a Senior Makeup Artist, you will play a key role in leading our team of makeup artists, providing top-notch services to clients, and contributing to the overall success of our beauty studio. Responsibilities: Provide expert makeup application services to clients for a variety of occasions, including weddings, special events, and photo shoots. Lead and mentor a team of makeup artists, providing guidance, support, and training as needed. Collaborate with clients to understand their makeup preferences and create customized looks that enhance their natural features and reflect their personal style. Stay up-to-date on the latest makeup trends, techniques, and products, and share knowledge with team members. Assist with client consultations, including recommending skincare and makeup products to achieve desired looks. Ensure that all makeup applications meet our high standards of quality and exceed client expectations. Maintain cleanliness and organization of makeup tools, products, and workstations. Handle administrative tasks, such as scheduling appointments, managing client bookings, and processing payments. Represent [Your Beauty Studio/Company Name] at events, trade shows, and promotional activities as needed. Uphold the studio's brand values and commitment to exceptional service at all times. Requirements: Proven experience as a makeup artist, with a strong portfolio showcasing diverse makeup looks and styles. Certification or formal training in makeup artistry preferred. Excellent leadership and interpersonal skills, with the ability to inspire and motivate team members. Extensive knowledge of makeup techniques, products, and industry trends. Strong communication and customer service skills. Attention to detail and a keen eye for aesthetics. Flexibility to work evenings, weekends, and holidays as needed. Passion for beauty and a dedication to helping clients look and feel their best. Benefits: Competitive salary with opportunities for commission and bonuses. Employee discounts on beauty products and services. Ongoing training and professional development opportunities. Supportive and collaborative work environment. Opportunities for career advancement within the company.

Cobella Salon and Spa in the heart of Kensington is looking for a passionate candidate who would like to be in charge of a team of creative hairdressers and manage a busy salon for an award winning family run business. Summary of the Role As a Salon Manager you will work closely with every member of your team of stylists, receptionists and assistants to ensure the day to day running of the salon is professional, on brand and meets our salon standards. You will be responsible for ensuring our salon offers a top service to all of our loyal customers.We are also seeking for someone who will be passionate about growing and developing their team. At Cobella we thrive on customer experience, having been in the industry for over 30 years we believe in education and will equip you with all the tools and training you require to develop your skills and career. Required skills - Previous management experience (within the hairdressing industry preferable) - Exceptional organisational skills - Ability to lead a team - Customer service skills - Ability to delegate and motivate your team. Job Description: - Front of house duties - Hold regular meetings with the team (receptionists, assistants and stylist) to ensure the overall business goals and objectives, (targets and standards) are met. - Managing the day to day running of the salon, ensuring a high level of professionalism is maintained at all times. - Motivating and giving your team the tools to increase regular client visits as well as grow their clientele, achieve their monthly targets (retails and service sales) - Manage the salons overall targets, (expenditure, costs and profit) through stock monitoring and efficiency as well as working closely with the marketing manager of promotional campaigns etc. - Attend regular meetings with other departments within head office (finance and marketing to ensure you are fully supported within your role What we can offer you: - Training - Competitive salary from £30K. - Part of a fun, laid back environment with a fantastic team with amazing individuals. - Complimentary hair and beauty services. - Career progression and full support to opportunities into various career paths Job Type: Full-time Experience: Management: 1 year (Required)

We are currently looking for an experienced, positive-thinking and hardworking General Managers to join the Homeslice family, within a few of our sites. The Homeslice experience is about far more than making great pizza. We aim to create a relaxed, friendly and fun environment. Join a group of people who are passionate and experienced with no negativity and lots of team focus. Homeslice aims to bring culinary integrity to the ubiquitous pizza through a menu of fresh, seasonal 20” pizzas, available whole or by the slice, served alongside locally sourced beers and natural wines by the carafe. This is an excellent opportunity for anyone looking to grow with this privately owned restaurant group at an exciting time in their development. As a General Manager you will: · Maintain the Homeslice customer service standards and ensure these are delivered consistently by all team members with a smile · Ensure tasks are only performed by trained and friendly team players · Motivate and effectively communicate with the team to ensure the efficient operation of Homeslice · Conduct weekly reporting and P&Ls · Work closely with the Head of Operations to improve skills and abilities In return, we offer: · Competitive hourly rate · Further career opportunities and excellent training . Opportunity for Quarterly Bonus · Free pizza on shift · Staff parties and events · Cycle to work scheme · 50% discount outside of working hours · 5-A-Side football bi-weekly games

The Crown - Bow We are looking for a motivated & experienced Assistant Manager to join and lead our team in our stylish, food focused pub. As the successful Assistant Manager, you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality, and we can offer ongoing development to support you as you grow and succeed with us. What We Offer Our Assistant Managers: Access to our Career Pathway and training and development courses Up to £33000 per annum including service charge 28 days holiday per year Flexible working hours / 40-45h per week including weekends and bank holidays 20% discount in all Young’s pubs and hotels Share Save Scheme Company Pension Scheme The Crown - Bow A gorgeous pub opposite the gates to Victoria Park, just a short stroll from London Fields. You are spoilt for choice at The Crown with the pub spanning over two floors and a beautiful terrace overlooking Victoria Park. The Chefs offer a tasty selection of British seasonal, homemade dishes available from brunch to Sunday lunch. There’s so much choice at the bar from real ales, craft beers and spirits to a vast wine list. A great local where that personal touch in service makes us stand out from the rest.

Supervisor Part time / Full time Mile End / Bethnal Green / Hackney Wick The Crown is a cool and popular local pub in the heart of the East End, overlooking the beautiful Victoria Park. Recently refurbished, our stunning spaces are set over two floors. Weekends are buzzing with revellers joining for a quick pint, Sunday roast lunches, wedding receptions, birthday parties and other events. We offer a wonderful selection of fine wines, craft beers and cocktails paired perfectly with fresh seasonal British food. Join our small but fabulous team who love what they do and be part of our family. What We Offer Our Supervisors: Access to our Career Pathway, Apprenticeships and training and development courses Free Meals Weekly pay 28 days holiday per year 20% discount in all Young’s pubs and hotels Share Save Scheme Company Pension Scheme What we look for in a Supervisor: As the successful Supervisor you will have a passion to deliver exceptional customer service every time and be able to build rapport with our customers and our team to continue the success of our pub. You will be passionate about training our team to ensure they have the knowledge needed to delight our customers and also be a responsible key holder to be able to lead shifts safely and effectively. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.

An opportunity has arisen for a full-time Reception Supervisor who is head and shoulders above the rest! We need someone who understands the importance of 5* customer service, professionalism, organisation and management but who is also naturally warm, friendly and a people person. You will work closely with both the Management team and the Reception team and will act as a trainer and mentor for the Reception staff so that they uniformly offer the best experience possible for our members. Above all, you will lead by example and will exemplify what a superstar Receptionist is. As Reception Supervisor, you will have a wide variety of duties that you will be expected to engage in. The role is interesting and varied and whilst there can of course be down time, on the whole it is fast paced. Amongst the usual day to day running's of reception, it will be your responsibility to create and maintain efficient Rota’s ensuring that the reception is covered at all times, keep on top of merchandising and ordering, staff training, Reception recruitment, to ensure that staff are following correct procedures at all times, to create and implement new procedures when deemed necessary, to answer member enquiries and to deal with complaints in a calm, conciliatory manner. On occasion you may be required to deputise for Duty Managers and you will support Senior Managers in opening and closing procedures of the club. Your shift pattern will include both early, late and middle shifts and will involve you working one weekend in three. You will also be responsible for safely evacuating the reception area in the event of a fire or emergency and also for training the Reception team to be able to do so in your absence. Who are we looking for? The ideal candidate must have had previous experience in a similar high end establishment and ideally within the hospitality and leisure industry. You should ideally have a minimum of 2 years of experience of leading a small team and should have excellent communication skills along with customer service levels that are second to none. An excellent telephone manner, the ability to take and pass on accurate messages and an eye for detail is a must, as is being computer literate and having the ability to multi-task in a fast paced environment. You must take pride in your appearance and be happy to conform to our uniform requirements and must also ensure that the rest of the team do the same. Having your own transport or being very local would be a big plus. Above all, we are looking for someone who enjoys their work and who has an infectious, positive, can-do attitude! Work remotely: No Job Types: Full-time, Permanent Pay: £25,000.00 per year Benefits: Company pension Cycle to work scheme Discounted or free food Employee discount Gym membership Schedule: 8 hour shift Monday to Friday Weekend availability Supplemental pay types: Yearly bonus Ability to commute/relocate: London N10 2QE: reliably commute or plan to relocate before starting work (preferred) Experience: Management: 2 years (required) Work Location: In person

It’s tough when searching London for an energetic, generous and passionate full-time Assistant Restaurant Manager! Too many other restaurants are stuck in their ways, with out of date training/development and zero focus on culture. At Granger & Co we are different. If you want to lead our fun, friendly and welcoming team to even greater success; send us your CV and apply to be our next legendary Assistant Restaurant Manager. So what will we give you, our next Assistant Restaurant Manager: - A range of shifts including Breakfasts - Exceptional Monthly incentives - A clear career path for assistant managers – offering both support and guidance - An extra day of holiday for every year of service after two years of working with the company - A real work-life balance – healthy minds & healthy hearts! - English courses provided – we support everyone - All meals are included when you are at work, which are fresh and wholesome - 50% staff discount for you to use within all five of our excellent restaurants Experienced Assistant Managers are what we’re gunning for but we also value: - Born leaders - Natural talent – we want people-people - An inspiring Assistant Manager who raises the bar in customer service - A Passionate approachable individual We serve classic, freshly prepared, healthy & natural food right through from busy bustling breakfasts to cosy evening candlelit dinners. Across all five of our restaurants we demonstrate a family approach to nurturing our Assistant Managers and wanting to see them progress and succeed in our business. About Granger & Co. Over 25 years ago, in a sunny little corner cafe in Sydney, the global phenomenon of avocado toast and ricotta hotcakes first began. Self-taught Aussie cook Bill Granger opened his first ever café serving simple fresh flavours and light, healthy plates. Bill quickly earned himself a reputation for his original approach to dining - communal tables and lazy weekend breakfasts. He was declared by the New York Times as “the egg master of Sydney". Our Diversity & Inclusion Statement We strive to promote a working environment which values employees as individuals, an environment which encourages diversity and inclusion and appreciates the business benefits these principles bring. We are committed to allowing you to reach your maximum potential through providing opportunities for you to learn and develop. We want you to be proud of working for Granger & Co.’s and we want to be proud of our team We cannot wait to meet you!