Head of customer service jobs in BicesterCreate job alerts

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician with a Level 2 Light Vehicle Maintenance qualification (or equilavent) and at least 2 years' experience, you’ll receive: • A market-competitive base salary of £36,400 and a realistic OTE of £61,000, with top-performers earning significantly more through bonuses and enhanced overtime rates., • Start and finish on your driveway. Demand-led shifts averaging 40 hours per week, with optional overtime available. Opportunities in South East England: Brighton Horsham Milton Keynes Oxford Portsmouth Reading Slough What you’ll need:, • A Level 2 light vehicle maintenance qualification (or equivalent), with at least 2 years' post-qualification technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £36,400 and realistic OTE of £61,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family, • Exclusive discounts – Save on tools, tech, holidays, and more through our Orange Savings portal Sound like your kind of role? Here’s what we’re after: You’re more than a mechanic. You’re a problem solver, a people person, and a proud ambassador for the RAC. Whether you’re on a busy roadside or a quiet cul-de-sac, you stay calm under pressure and confident in your craft. You thrive on variety. One moment it’s fault diagnostics, the next it’s a flat tyre or battery - no two jobs are the same. You’ll be equipped and ready for every call-out, with the tools, tech, and support to get the job done. You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Team Member - Bicester, Oxfordshire We are itsu, the leading Asian-inspired quick-service retail and grocery brand with over 80 restaurants across the UK and Belgium, and a growing wholesale business across Europe and beyond. Our renowned delicious food made fresh in every restaurant, every day, has made itsu a top choice for healthy eating. In addition to our restaurants, itsu [grocery] offers a range of high-quality Asian-inspired foods available online and in supermarkets. We are excited to be one of the leading brands in this specific group and have ambitious plans for continued growth both domestically and globally. With its best-in-class-food, latest technology, innovation, and talented workforce, itsu is the future of fast food. Apply now for the chance to join our Bicester Village team! It only takes two minutes... Start as a Team Member and earn up to 14.75 per hour, including an hourly bonus* and NO zero hours contracts! this is the job As a Team Member, you'll be working in one of our beautiful stores, where you'll be: • Cutting fresh fish and preparing ingredients, • Rolling maki and creating our famous itsu dishes, • Cooking with care and precision, • Maintaining the highest standards of food quality and safety, • Delivering excellent customer service with a smile No experience? No problem! We'll teach you everything you need to know. Your training will be a mix of hands-on learning in-store, supported by your team and managers, and digital learning through our app and Academy courses. This will give you the confidence and skills to shine. *we pay our bonus after your initial training! Even more, if you're looking to grow, itsu is the place for you. 90% of our shop managers and 30% of our Academy team [head office] started as itsu team members... you could be one of them! If you love working in a vibrant place, are restless to help [your team and customers] and preparing food is your passion - apply now! this is you We are looking for people displaying the four itsu qualities: • I take pride [in what I do], • I care [for people], • I want to grow [myself & others], • I build trust [around me] this is what we offer • Pay every Thursday and if your expenses get out of hand, we've got you covered with early wage access via Wagestream., • Your breaks are paid, and your beautiful healthy lunch is on us every day!, • Invite your family and friends over for a meal with a 50% discount in every itsu shop., • Enjoy 28 days of paid holidays, • With our top of class learning programs and career progression opportunities, you can quickly earn up to 14.75 as a 'Team Member Pro' [including hourly bonus], or up to 33,000 per year + quarterly bonus if you are a Team Leader [with guaranteed full-time hours]., • We will pay for when you are unwell and can't work with our income & critical protection., • We care about your health, so we offer free-to-you online GP and access to mental health therapists 24/7. For your welfare, our managers are fully trained in Mental Health First aid., • If you enjoy shopping or exercising you will love our discounts at major retailers and gym memberships!, • At itsu, we love having fun and recognize our teams. We offer one of a kind social, family and sport events. Just like you, we are very passionate about sustainability, please check our sustainability milestones here. No matter what you do at itsu, it's important to us that everyone has access to the same opportunities. We are a truly diverse bunch, from all walks of life and you'll always be encouraged to be your true self.

The Customer Service Center of Excellence Project Manager is responsible for supporting the overall vision of Customer Service within our organization by enabling the Customer Service teams to optimize their focus on ECE (Extraordinary Customer Experience). This role will require a focus on Producti

A Customer organisation of 40+ people spanning Customer Success, Account Management, Onboarding and Managed Services. The Opportunity:Taking the lead for the Scaled Customer Success function, youll define how a modern scaled CS organisation operates, leading two Cus

We’re looking for an experienced Head of Customer Experience to lead the design and delivery of a customer-centric operating model across the full customer lifecycle. As part of Modulaire Group, a global leader in modular solutions, Algeco delivers flexible and sustainable spaces and services to c

Head of Service to oversee the running of its service department. Head of Service / Fire & Security Service Manager. The role carries responsibility for the financial performance and profitability of the department, as well as overseeing KPIs and SLAs.

ResponsibilitiesOwn UK service operations and daily deliveryPlan and schedule engineers, workloads and field activitiesAllocate resources and adapt to changing prioritiesMonitor engineer utilisation, service

Hawk is seeking a Head of Customer for EMEA to own regional customer outcomes and delivery across CVP teams, data scientists, and implementation consultants.

Head of Product role at Government Digital Service (GDS). The Government Digital Service (GDS) is the digital centre of government. We’re part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people across the UK, with hubs in Manchester, London and Bristo

A leading rail transportation company in the UK is seeking a Head of HR Shared Services to lead their HR function. You will oversee a high-performing team, ensuring efficient delivery of HR services and compliance with UK employment law. This full-time position offers a competitive salary, annual pe

As our Head of Customer Success, you'll lead the function, elevate performance and ensure customers experience measurable, scalable value across our full suite of talent solutions. TMPW is part of PeopleScout, one of the world’s leading RPO providers and a member of the TrueBlue Inc. In this senio

Tokio Marine HCC is hiring a Head of Financial Reporting to lead the financial reporting function across European entities, ensuring timely statutory and regulatory reporting and strong governance over reporting controls.

Algeco, part of the Modulaire Group, is seeking a Head of Customer Experience to design and deliver a customer-centric operating model across the full lifecycle. You will lead the CX strategy, oversee the Customer Care function, and drive continuous improvement through data and customer insights in

Complete Security Recruitment seeks an experienced Head of Service / Fire & Security Service Manager to lead the service department in the South West of England. You will oversee service delivery, KPIs, SLAs and client relationships while driving profitability and growth. The role reports to the Ope

A leading transportation company in the UK is seeking a Lead Customer Contracts Manager to oversee contract management and ensure customer satisfaction. This role involves cross-functional collaboration to meet customer expectations, offering a competitive salary and comprehensive benefits.

Head of Existing Customer Analytics – Financial Services. As Head of Existing Customer Analytics, you will lead a small but high‑impact team responsible for delivering data‑driven insights that shape how the business serves, retains, and optimises the relationship and value with their customer

University of Hull in Hull is seeking a motivated General Assistant to support the daily operation of our world-class facilities within Hull Sport. The role emphasizes safety, cleanliness and efficient operations, including routine inspections, basic first aid if trained, and collaboration across un

A leading talent solutions firm in the UK is seeking a Head of Customer Success to drive operational excellence and client engagement. This senior role involves leading the Customer Success function, enhancing commercial performance, and fostering long-term partnerships. The ideal candidate will pos

GLOBAL HEAD OF US WITHOLDING TAX FILING SERVICE - US TAX COMPLIANCE KNOWLEDGE REQUIRED. The service is designed to streamline the end-to-end process of tax form collection, validation, and filing for Qualified Intermediary (QI) and Non-Qualified Intermediary (NQI) customer firms. It automates the co

Gearset is seeking a Head of Customer Implementation to lead our onboarding and DevOps Architecture teams, ensuring consistent delivery across enterprise and mid-market customers. You will partner with Sales, Solutions Engineering, Customer Success and delivery partners to shape how we work, improve

As Head of Customer Supply Chain, you will lead the end-to-end customer supply strategy, ensuring inventory availability supports channel growth and meets customer needs across retail, DTC, and B2B channels. You’ll have the chance to shape strategy, optimise operations, and work closely with a col

A leading recruitment agency is searching for a Director of Customer Service to lead the customer experience teams in New Milton, England. This role demands a senior leader to drive strategy across customer service, sales, and logistics, enhancing customer satisfaction and operational efficiency. Th

As our Head of Service for Quality Assurance, you'll play a critical role in delivering the national Family First reforms, working across Children's Services and partner agencies to strengthen safeguarding, improve practice and deliver better outcomes for children and families. Reporting directly to

We are looking for an experienced Head of Customer Operations, Customer Operations Manager, Head of Customer Service or similar senior customer leader who can demonstrate:. Elevation Recruitment Group are recruiting on behalf of a growing and established business for an experienced Head of Customer

A governmental digital agency in the UK is seeking a Head of Product to lead product strategy and development for digital services. This role offers the chance to work in a dynamic, impactful environment.

Leadership: Provide leadership, ownership, and accountability for the Technology Service Delivery & Operations team ensuring that we deliver consistently high standards of operational services and exceptional user experience across Service Desk, Infrastructure and Platform and Visitor Technology Ser

Softwire is seeking a Head of Infrastructure, Security & Service Desk to lead the technical team, oversee the end-user support service, and drive security across endpoints, IAM, networking and backup/DR. The role offers a competitive base salary with profit share and a range of benefits, reflecting

Proven track record as a Head of Service (or equivalent) within Adult Social Care, with substantial experience in learning disability and/or specialist mental health services. Your Previous Experience as Head of Service - Adult Mental Health. Head of Service - Adult Mental Health & LD.

The Crown Prosecution Service in England seeks a Lead Test Manager to drive quality assurance and the testing strategy across our services. You will provide QA oversight, support service assessments, technical assurance reviews and ensure operational readiness. You will lead continuous improvement o

Baltimore Consulting Limited seeks a Head of Service to lead strategic design and delivery of Adult Social Care services for learning disabilities and complex mental health needs in the West Midlands.

Head of Digital and Data – The Leasehold Advisory Service (LEASE). Hybrid, 2–3 days in the office. Hands-on understanding of cloud data platforms, ideally Azure and Databricks.

The Head of Service Delivery is responsible for managing and overseeing the delivery of IT services to customers across multiple regions or countries. The Head of Service Delivery will collaborate with cross-functional teams, establishing service delivery frameworks, and driving continuous improveme

A Customer organisation of 40+ people spanning Customer Success, Account Management, Onboarding and Managed Services. Taking the lead for the Scaled Customer Success function, you'll define how a modern scaled CS organisation operates, leading two Customer Success Managers whilst remaining a highly

We’re looking for an experienced Head of Customer Experience to lead the design and delivery of a customer-centric operating model across the full customer lifecycle. As part of Modulaire Group, a global leader in modular solutions, Algeco delivers flexible and sustainable spaces and services to c

Head of Service to oversee the running of its service department. Head of Service / Fire & Security Service Manager. The role carries responsibility for the financial performance and profitability of the department, as well as overseeing KPIs and SLAs.

Key responsibilities Rent and service charge management Lead the annual rent and service charge setting process across all tenures, ensuring compliance with regulatory frameworks and agreements Oversee accurate preparation and timely distribution of year‑end service charge statements Drive transpa

Make sure you have your ID, driving license (for scooter and car drivers) and proof of right to work. Proof of your right to work self-employed in the UK. Take advantage of busy areas and earn more at evenings and weekends.

The successful candidate will work as part of a forward thinking team, bringing a sound knowledge of child development and will respond to the individual needs of each child, providing high quality, caring interactions and learning and teaching experiences. Our dedication is demonstrated by the whol

The Senior Leadership team consists of a Head Teacher, an Acting Depute Head Teacher and an Acting Principal Teacher who work alongside our dedicated and nurturing teaching and support staff. The successful candidate will have six months from the date of commencement of this post to become registere

Our client is the leading provider of mail and parcel services across the UK. They are committed to delivering exceptional service and standards for the customers to ensure that they receive important correspondence and parcels come rain or shine. Access to a 24/7 Employee Assistance Programme (EAP)

Someone approachable, professional, and customer focused. We’re proud of our award-winning service, recognised with:. From 28 February 2011, preferred candidates will be required to join the PVG Scheme or undergo a PVG scheme update check prior to formal offer of employment being made by Dumfries

Work within the Councils estate of buildings undertaking cleaning duties as directed by line manager in accordance with the practices and procedures of the service. Preferred candidates will be required to join the PVG Scheme or undergo a PVG Scheme update check prior to a formal offer of employment

Accordingly, the preferred candidate will be required to become a member of the PVG Scheme, or undergo a PVG Scheme update if already a Scheme member, prior to any formal offer of employment being made. South Ayrshire is at the heart of historic Ayrshire, with a wealth of local heritage and culture,

We’re proud of our award-winning service, recognised with:. Someone approachable, professional, and customer focused. From 28 February 2011, preferred candidates will be required to join the PVG Scheme or undergo a PVG scheme update check prior to formal offer of employment being made by Dumfries

Work within the Councils estate of buildings undertaking cleaning duties as directed by line manager in accordance with the practices and procedures of the service. We are keen to employ a diverse workforce that reflects the people of Scotland.

You will work as a member of a team in maintaining and delivering a high standard of resident care. You will implement and effectively assist in the day-to-day running of all prescribed resident care packages and assist in the meeting of all their basic care needs. Knowledge of care giving , Has an

Working alongside families, healthcare professionals and other support services. You’ll need to be reliable, adaptable and able to work both independently and as part of a team, with a genuine commitment to helping people achieve their goals. Responding calmly and professionally to challenging sit