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Lead by example. Support your team. Build your future with Lords. We’re looking for a dependable and proactive Assistant Branch Manager to join the team at our newly opened Lords Builders Merchants branch in Bicester. If you enjoy being hands-on, working closely with customers and colleagues, and keeping operations running smoothly, this is a great opportunity to take the next step in your career. Working alongside the Branch Manager, you’ll support all areas of the branch — from sales and customer service to stock control, purchasing, and team coordination. You’ll play a key role in helping the branch grow, maintaining high standards, and ensuring a great experience for every customer. What you’ll do • Assist with daily branch operations and team supervision, • Help manage stock, transport, and purchasing processes, • Support the sales team and engage with customers to drive business growth, • Maintain health & safety and company standards across the branch, • Support staff development and performance, including HR administration, • Handle admin duties such as cash reconciliation and banking, • Contribute to excellent branch presentation and customer service Hours & Benefits Hours: 7am–5pm Monday to Friday, 7am–12pm alternate Saturdays Holiday: 21 days per year plus Bank Holidays Salary: Competitive, dependent on experience Benefits: Discretionary bonus scheme What you’ll need • Minimum 2 years’ experience in a builders’ merchant environment, • Strong communication, organisational, and leadership skills, • A practical, team-oriented approach with a strong work ethic, • Confidence to take initiative and support branch leadership, • A focus on great customer service and a positive team environment, • Eligibility to work in the UK Apply now and help us build success together. Company Description Lords Builders Merchants was established 40 years ago and remains a family-run business. Our network of branches offers a broad range of building materials and extended delivery area for trade professionals and homeowners in across London and the Home Counties. Part of the Lords Group of companies, Lords Builders Merchants offers good opportunities for growth and development. Lords Group is an equal opportunity employer that recognises the importance of diversity and inclusion. Our workplace is for everyone! The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking. So, bring us your personal experience, your perspectives, and your background and come and join the Lords family.

Join Our Team as an Fashion Supervisor in Bicester! Location: Bicester Salary: Up to £33,000 Are you ready to elevate your career with a rapidly expanding market leader in retail? If you're passionate about driving success through people, processes, and a vibrant environment, this Supervisor opportunity is for you! Why Join Us? Become a key player in a high-profile retail store known for unbeatable value and outstanding customer service. With a recent surge in new store openings, we're looking for future leaders who are eager to grow. If you're ready to step up as an Supervisor, this is your time to shine. Your Role: As an Supervisor, you'll report directly to the Store Manager and help lead a dynamic team to boost store performance. Your role will involve driving turnover and revenue while managing KPIs, including wages, wastage, and shrinkage. You'll also champion compliance and top-tier customer service. Key Responsibilities: * Oversee the daily operations of your department. * Step in as Duty Manager when the Store Manager is away. * Collaborate with management to achieve company KPIs. * Motivate your team to deliver exceptional customer service. * Maintain high standards of presentation, stock control, and compliance. * Ensure adherence to all Health & Safety policies. * Use store performance data to inform commercial decisions. What We're Looking For: * Previous experience in a fast-paced retail environment. * A proactive, hands-on leadership style-always on the shop floor. * Excellent communication, planning, and motivational skills. * Results-driven with a passion for customer service. * Ambition to develop into a future Store Manager or senior Supervisor role. Apply Today! If you're an experienced Supervisor looking to make your next move, or a strong Supervisor ready to step up, we'd love to hear from you. Submit your CV and join our exciting retail journey in Bicester Village! BBBH34614

Join Our Team as an Assistant Manager in Bicester! Location: Bicester Salary: Up to £33,000 Are you ready to elevate your career with a rapidly expanding market leader in retail? If you're passionate about driving success through people, processes, and a vibrant environment, this Assistant Manager opportunity is for you! Why Join Us? Become a key player in a high-profile retail store known for unbeatable value and outstanding customer service. With a recent surge in new store openings, we're looking for future leaders who are eager to grow. If you're ready to step up as an Assistant Manager, this is your time to shine. Your Role: As an Assistant Manager, you'll report directly to the Store Manager and help lead a dynamic team to boost store performance. Your role will involve driving turnover and revenue while managing KPIs, including wages, wastage, and shrinkage. You'll also champion compliance and top-tier customer service. Key Responsibilities: * Oversee the daily operations of your department. * Step in as Duty Manager when the Store Manager is away. * Collaborate with management to achieve company KPIs. * Motivate your team to deliver exceptional customer service. * Maintain high standards of presentation, stock control, and compliance. * Ensure adherence to all Health & Safety policies. * Use store performance data to inform commercial decisions. What We're Looking For: * Previous experience in a fast-paced retail environment. * A proactive, hands-on leadership style-always on the shop floor. * Excellent communication, planning, and motivational skills. * Results-driven with a passion for customer service. * Ambition to develop into a future Store Manager or senior Assistant Manager role. Apply Today! If you're an experienced Assistant Manager looking to make your next move, or a strong Supervisor ready to step up, we'd love to hear from you. Submit your CV and join our exciting retail journey in Bicester! BBBH34616

About Us AnalytiChem UK (formerly Cherwell Laboratories) has been based in Bicester, UK since 1971. We manufacture and supply the Redipor® range of prepared microbiological media to the pharmaceutical and associated industries. We also supply and service specialist environmental air monitoring equipment and decontamination equipment, primarily into the same markets. AnalytiChem UK operates an ISO9001 Quality Management system and is regularly audited by its customers. The company has managed continued growth over the last 10 years and is planning for further expansion. AnalytiChem UK is part of the AnalytiChem Group, a global family of companies providing quality control products and services. These include both off the shelf and customisable chemicals, high-quality standards, certified reference materials, laboratory and analytical equipment. The Role We are looking for a talented and enthusiastic Engineering Manager who can contribute to and share in our success. The Engineering Manager leads our small Engineering Team, responsible for the routine service and calibration of customers’ air sampling equipment carried out in our on-site workshop, as well as at customer locations. In addition, the team maintains the company’s own manufacturing equipment, facilities, and infrastructure, and supports the build and assembly of the company’s products for sale. The Engineering Manager ensures the highest levels of customer satisfaction in all service and calibration activities, while also contributing to the specification, installation, validation, maintenance, and continuous improvement of process equipment and site facilities. Working closely with the Director of Operations and other senior managers, the Engineering Manager also plays a key role in promoting and maintaining a safe working environment and ensuring compliance with all relevant Health and Safety standards. Key Responsibilities • Manage and supervise all engineering team employees and functions, monitoring performance and calibration processes, • Maintain company wide service and calibration, along with overseeing maintenance of onsite facilities, utilities and manufacturing equipment, • Lead and develop preventative maintenance schedules/routines to ensure reliability, efficiency, and compliance of all equipment, • Act as the primary point of contact for customer servicing, ensuring excellent service and customer satisfaction, • Plan and coordinate all calibration activities for customers, • Manage targets and departmental KPI’s, • Support product and process improvement initiatives, contributing technical expertise and recommendations., • Drive and support continuous improvement, with a focus on health and safety, operational efficiency, and process enhancement., • Lead CapEx projects ensuring ensuring projects are delivered on time, within budget, and to quality standards., • Contribute to and lead Operations’ strategic objectives, • Represent Engineering at daily management meetings, supporting the Operations’ daily management process, • Supervise, train, and develop team members, including conducting annual appraisals and ongoing professional development, • Promote and enforce robust Health and Safety practices within the department and across the business, ensuring compliance with regulations and company policies Competencies & Qualifications • Management – Proven ability to lead, motivate, and develop a multidisciplinary engineering team to achieve operational and strategic goals, • Coaching & Development – Committed to building capability within the team through training, feedback, and mentoring, • Decision Making – Uses sound judgment and data-driven insight to make timely, effective decisions, • Collaboration & Teamwork – Works effectively across departments, contributing where needed and supporting others during high workloads or challenging periods, • Organisation & Planning – Strong planning and prioritisation skills, able to manage multiple tasks, resources, and deadlines effectively, • Adaptability & Flexibility – Willing to work overtime or travel when required, responding positively to changing priorities and business needs, • Professionalism – Represents the company positively and professionally with customers, suppliers, and partners, both on-site and remotely, • High Standards & Attention to Detail – Maintains a methodical, “right first time” approach, ensuring accuracy and excellence in all activities, • Problem Solving – Uses structured problem-solving techniques (e.g. root cause analysis) to identify issues and implement effective solutions., • Communication Skills – Clear and confident communicator, able to convey technical and operational information effectively at all levels, • Positive Attitude & Resilience – Displays a proactive, “can-do” mindset; handles pressure constructively and motivates others towards improvement, • Continuous Improvement – Experienced in applying lean tools and methodologies (e.g. 5S, TPM, OEE) to improve safety, quality, and efficiency., • Project Management – Demonstrates effective project management skills, using sound systems and planning techniques to deliver projects successfully, • Health & Safety Focus – Promotes and enforces a strong safety culture across all engineering and operational activities, • Regulatory Awareness – Experience working in a cGMP or similarly regulated manufacturing environment, • Technical Expertise – Qualified in mechanical and/or electrical/electronic engineering (HNC/HND/Degree) with practical experience in service, calibration, and maintenance, • IT Proficiency – Competent in Microsoft Office and other relevant engineering software systems, • Full UK Driving Licence – Required for occasional travel to customer sites Think you’re a fit? We’d love to meet you. Apply now!

About Us AnalytiChem UK (formerly Cherwell Laboratories) has been based in Bicester, UK since 1971. We manufacture and supply the Redipor® range of prepared microbiological media to the pharmaceutical and associated industries. We also supply and service specialist environmental air monitoring equipment and decontamination equipment, primarily into the same markets. AnalytiChem UK operates an ISO9001 Quality Management system and is regularly audited by its customers. The company has managed continued growth over the last 10 years and is planning for further expansion. AnalytiChem UK is part of the AnalytiChem Group, a global family of companies providing quality control products and services. These include both off the shelf and customisable chemicals, high-quality standards, certified reference materials, laboratory and analytical equipment. The Role We are looking for a talented and enthusiastic Senior Customer Support individual who can contribute to and share in our success. The purpose is to maintain and develop strong customer relationships, to assist the company in retaining and growing the business, while supporting the external sales team and providing after sales support. We offer competitive salary starting from £30,000 per annum, depending on experience and qualifications. Key Responsibilities • Provide excellent customer service and support in relation to enquiries, and resolve customer queries quickly and effectively, while always maintaining a professional manner, • Support with overseeing the day-to-day processes of the Customer Support team, • Administration tasks such as welcoming visitors on site, being first point of contact for answering telephone calls, dealing with customer queries, non-delivery issues, customer collections, customer orders and confirming product availability, • Demonstrate high-level data accuracy when preparing quotations, processing orders and dealing with invoices, • Update and maintain accurate sales and customer records within Priority and HubSpot, • Provide after-sales support, communicating important feedback from customers to the appropriate business development manager, • Work with business development managers to provide customer support to grow sales and assist with continued business growth ambitions, • Work with the business development managers to process standing orders and provide monthly reporting, • Liaise with other departments to ensure customer needs are met, • Work closely with ERP Manager to assist with the implementation and continual development of the ERP system, supporting good data control and ensuring all team members are fully updated of any system changes. Understand the escalation process with Priority and provide team support when the ERP Manager is unavailable – ERP System Superuser, • Have a clear understanding of the annual sales growth target, along with the business development manager’s individual targets, • Work to achieve business and team KPI’s, • Ensure a basic knowledge about the manufacturing and supply of all AnalytiChem UK Products, and demonstrate a proactive nature to filling knowledge gaps, • Stay up to date with new products and features Competencies & Qualifications • Administration skills – previous administration experience, highly competent communicator and computer skills will be vital, • Customer Service experience – Demonstrated ability to deliver exceptional customer service at all times by employing professional communication and customer-focused language, both verbal and written, • People Skills – ability to communicate effectively and build strong relationships with customers and colleagues, • Organised & Flexible - must be able to prioritise workload effectively. Flexibility to adapt to changes in priorities, strategies, and industry trends in a fast-paced environment., • High Standards – demonstrate a methodical, right first-time approach to all work, • Communication Skills – ability to effectively communicate both verbally and in writing, with all stakeholders., • Computer Skills - must demonstrate high level of experience working with Microsoft platforms, ERP and CRM systems (e.g. Priority and HubSpot), • Organisational Skills - strong organisational skills to manage multiple tasks, prioritise workloads, and meet deadlines effectively., • Attention to Detail - meticulous attention to detail to ensure accuracy in all areas of work, including preparing quotations, processing orders and dealing with invoices, • Teamwork - capacity to collaborate effectively with cross-functional teams, including production and warehouse, as well as demonstrating the autonomy to work independently., • Numeracy & Data skills – must be able to demonstrate the ability to accurately handle data from an ERP and CRM system, • Professionalism - demonstrates a professional demeanour and maintains confidentiality when handling sensitive information, • Self-motivated – must be self-motivated and show a “can do” attitude to work Think you’re a fit? We’d love to meet you. Apply now!