Head of customer service jobs in RotherhamCrear alertas

Head of Engineering (AI-First SaaS Platform) £95,000 – £130,000 base + equity (EMI) + benefits Location: UK (Hybrid – Office & Remote) Keepnet is an AI-driven SaaS platform experiencing strong, sustained growth, helping organisations manage human cyber risk at scale. With Agentic AI live in production, Keepnet operates autonomous agents that plan, build, localise, and run security awareness and human risk workflows, supported by strong guardrails, deep observability, and human-in-the-loop controls where required. We are looking for a Head of Engineering to scale these production-grade agentic systems, strengthen platform reliability, and lead global engineering teams to deliver a secure, highly reliable, and operationally mature SaaS platform. This role sits at the intersection of AI-first engineering, distributed systems, and customer impact, working closely with the leadership team, customer success, development, DevOps, and security teams to ensure engineering accelerates, rather than blocks, sustainable growth. This is not a maintenance role. This is a build, scale, and lead role. Why This Role Matters You will own the engineering vision and execution of Keepnet’s core platform, operating across the UK, EU, US, UAE, and Canada, supported by distributed offshore and nearshore teams. Your leadership will directly influence platform stability, delivery predictability, the maturity of AI systems in production, and customer trust as the business scales. What’s In It for You • Strategic ownership of the engineering function end-to-end, • EMI-qualified equity with meaningful upside, • An AI-first environment with production-grade agentic systems, • The opportunity to shape engineering at a critical growth stage, • A structured hybrid working model with strong in-office collaboration, • Own and scale the global engineering organisation, including onshore, nearshore, and offshore teams, • Establish clear delivery standards, communication rituals, and accountability models for distributed teams, • Design and evolve a distributed SaaS architecture using Azure, AWS, Cloudflare, Kubernetes, managed databases, queues, and workers, • Maintain the platform with clear ownership, fast remediation, and a strong bias towards preventing recurring production issues, • Champion AI-assisted software engineering, using tools such as Cursor as part of everyday workflows while keeping engineering judgement and accountability with people, • Embed observability-driven reliability, leveraging metrics, tracing, and tools such as Sentry to proactively detect and prevent incidents, • Lead teams building asynchronous, distributed systems using message queues, background workers, and event-driven patterns, • Ensure high standards of engineering quality and maintainability, making pragmatic trade-offs without compromising system integrity, • Work closely with DevOps on CI/CD pipelines, release safety, and infrastructure resilience, • Translate business priorities into clear technical roadmaps and execution plans, • Support leadership with technical analysis, documentation, budgeting, and reporting, • Build a culture of ownership and production accountability across teams, • Hire, mentor, and retain high-performing engineers and engineering leaders globally You will not be expected to do everything yourself. Success in this role will be measured by platform reliability, delivery predictability, team health, and customer impact. What You’ll Bring • Proven experience leading distributed engineering teams, including offshore and nearshore models, • Strong hands-on background with .NET, Python, and JavaScript/TypeScript, • Deep experience with cloud infrastructure (Microsoft Azure, AWS, Cloudflare), • Strong understanding of Agile and Scrum in distributed environments, • Experience with AI-assisted development workflows, • Experience operating multi-region SaaS platforms at scale, • Strong collaboration with DevOps teams and ownership of CI/CD pipelines, • A security-first mindset, building systems that are secure by design (safe APIs, data protection, least-privilege access), • Excellent communication skills across Slack, Microsoft Teams, and in-person settings, • A leadership approach grounded in clarity, ownership, and delivery Life at Keepnet At Keepnet, engineering is a strategic growth engine, not a support function. What you can expect: • Hybrid working with meaningful in-person collaboration, • Global teams and real-world scale, • Annual leave of 25 days, plus one additional day per year of service, • Enhanced parental leave, • Gym support and a cycle-to-work scheme, • EMI-qualified equity, • Monthly team lunches and quarterly offsites, • A culture that supports learning, experimentation, and continuous improvement Why This Role Is Different This role is for someone who: • Enjoys building what others hesitate to own, • Treats distributed teams as a design challenge, not a compromise, • Knows when to move fast and when stability matters more, • Uses observability and judgement to prevent incidents rather than explain them afterwards, • Understands that culture is a system and builds it deliberately If this resonates with how you work, we would like to hear from you.

Position: Industrial Refrigeration Design Engineer Contract: Permanent, Full Time Location: Remote - Based anywhere in the UK (Head office is based in Leicestershire) Salary: circa £75K plus company car or cash allowance & benefits & performance bonus Industry: Industrial Cooling & Refrigeration PRS Engineering has engaged with a key client and a leading Industrial Cooling & Refrigeration specialist operating and delivering high value projects across the UK with headquarters based in Leicestershire. Due to team expansion and winning new projects, we are seeking an Industrial Design Engineer with a background in Ammonia, CO2 Systems, Industrial Cooling Technologies &/or Industrial Refrigeration to support business requirements and oversee key projects. This is a remote working role with occasional attendance at the Leicester office will be required as will site visits and site surveys. Job Purpose To design and propose industrial and commercial project to customer and legislative specific requirements. To create a design from an initial brief and/or drawing to specific customer specifications, whilst adhering to the latest company and industry standards. Principal Responsibilities: Service: • Carry out site surveys where required, • Generate and update enquiry bank, • Attend customer scoping and design meetings where required, • Produce initial outline design/scope, • Produce Design File (electronic or hard copy) in line with ISO 9001 standard, • Produce detailed design, consisting of but not limited to: Cold room heat load calculation, cabinet heat load calculations, produce engineering sheets and pipework isometric drawings, equipment selections and pipe work sizing, • Produce supplier/sub-contractor enquiries for quotations, • Produce data for Design of Contracts project handover including: Equipment/supplier/sub-contractor procurement schedule, identify PED category of system and inform compliance team if CAT 4, calculate system refrigerant charge, produce high level program of works and high level phasing if required, • Raise Contract Approval Form to enable project to be booked on system, • Order any long lead time items to ensure project meets program, • Mark up drawings and issue to CAD department to produce, • Attend site at least once during project installation period, to carry out design review, • Assist PM with project shutdowns, • Maintain excellent service levels at all times, ensuring a “first Class” service to all customers, • Take on projects as and when required and see them through to successful completion Financial: • Produce estimates in line with customer budgets and to agreed company margins, • Produce formal scope of works and formal quotations, • Assist CM with project variation design and costs, • All contracts over £500k to have contract/design review with senior member of staff, • To prepare quotations (once the design is complete) to meet both the customer budgetary demands and the company’s target margins., • To identify means of generating extra revenue through new initiatives (forward thinking) People: • One to one session with line manager once a quarter, • To treat other colleagues, managers, customers and other stakeholders equally and with courtesy and respect at all times, • Where possible - to assist others with tasks that may be outside of the scope of your role, • To assist with coaching other colleagues/managers, for cross training purposed in your area of expertise Compliance: • Ensure that all relevant company and legislative policies and best practices are adhered to and maintained at all times, • Inform the relevant Manager of non-conformances and ensure that corrective action is taken, • Ensure compliance with all procedures throughout within your remit, • Produce Design File (electronic or hard copy) in line with ISO 9001 standard, • To ensure Refrigeration industry codes and standards are upheld, • To comply with environmental policies and putting forward new ideas for improving environmental efficiencies., • Adhere to Group H&S procedures with due regard for business constraints and efficiency Person Specification: • Ability to be customer focused, • Ability to demonstrate a high level of financial awareness, • Ability to adhere to design standards, • Ability to adhere to company vision and values, • Have excellent team working skills and ability to use own initiative, • Be able to work to stringent deadlines, • Willingness to share knowledge and best practice models, • Willingness to develop own skills and experience through learning interventions, • Have a flexible approach to work, • Be able to communicate to the highest level, • Be able to adapt positively to change, • Ability to strive to meet objectives, • Ability to work within a diverse and fast paced environment, • Have knowledge of Microsoft packages and in house systems (if required), • A background in industrial / commercial environments would be advantageous., • Full, clean, UK driving license

Vehicle SMART Repair Technician Mobile Role ?? Sheffield Area ?? Up to £50,000 OTE ?? Full-Time | Permanent Our Client is growing and were looking for experienced SMART Repair Technicians to join their industry-leading mobile paint repair team covering Sheffield .Skills, Experience, Qualifications, If you have the right match for this opportunity, then make sure to apply today.This is a fantastic opportunity to join the UKs largest mobile SMART repair network , offering excellent earning potential, flexibility, and ongoing professional development.Whats on Offer Competitive basic salary with achievable OTE up to £50,000 Mobile role with flexibility to organise your own day Fully stocked Company van with leading paint supplies and equipment Tablet, phone, and uniform provided Ongoing training and development Access to their IMI-certified training centre Opportunity to gain ATA accreditation in SMART Repair Company pension Company events Strong head office support The Role Youll be carrying out high-quality cosmetic vehicle repairs from start to finish, including paintwork and alloy wheel repairs, at locations convenient to the customer.Our customers include dealerships, fleet operators, insurance providers, and the general public so quality and customer service are key.What Were Looking For Youll need to be able to hit the ground running.Were keen to hear from candidates with: Experience as a SMART Repair Technician (mobile or workshop-based), or Experience in a bodyshop as a vehicle paint sprayer or prepper A full UK driving licence (essential) About our Client! They operate over 250 state-of-the-art mobile repair vans nationwide and has been recognised as a Platinum Investors in People employer , confirming their commitment to their people and their development.They are built on technical excellence and outstanding customer service , and were looking for technicians who share those values. xjlbheb ?? Sound like the role for you? Apply now and well be in touch as soon as possible.

A leading homebuilder in the UK is looking for a Regional Head of Customer Care to provide exceptional customer service and lead a high-performing team. This position offers an excellent salary and benefits package, contributing to a five-star homeowner experience.

Salary: £35,000 Job Type: Full-Time, Permanent Working Pattern: 37.5 hours per week Location: Flexible working options considered. Periodic attendance at Head Office (to be agreed) will be required. About us Focus Awards is a leading and established Awarding Organisation (AO) recognised by Ofqual, CCEA and Qualifications Wales. We create valuable, cutting-edge qualifications for FE Colleges, Private Training Providers, Schools, Employers, and many other organisations both in the UK and overseas. Focus Awards is actively looking for an organised, efficient, and personable Quality Assurance Manager with strong, demonstrable experience as a qualified EQA in the Sports, Recreation, and/or Hair and Beauty Sectors. Qualifications Required Level 4 Award in External Quality Assurance of Assessment Processes and Practice (RQF) or hold ENTO NVQ Unit V2 (D35). Degree or masters level qualification in subject matter area of competence. Key Responsibilities Drive and support the Quality Assurance function to ensure that Focus Awards meets the standards required by senior management and by the regulatory authorities with respect to quality assurance. Manage and monitor all aspects of quality assurance work including the centre recognition process, external moderation/verification activity, and external assessment activity, following processes implemented by the Company from time to time to ensure we meet customer service and quality assurance targets. Work with relevant internal and external stakeholders regarding quality assurance processes and procedures for new and existing provision throughout the qualification development process. Recruit, train, and manage remote Subject Moderators/External Quality Assurers by monitoring their performance and providing them with feedback as required, to ensure we provide an excellent, compliant service to our centres. Contribute to, and where appropriate, conduct and manage investigations into suspected cases of maladministration and malpractice. Provide support, advice, and guidance to recognised centres, potential new customers, and Subject Moderators/External Quality Assurers, on quality assurance issues. Deliver and arrange staff development sessions as appropriate. Plan and manage Focus Awards quality assurance events, by ensuring adequate preparation and collaboration with internal and external stakeholders. Contribute to Focus Awards marketing strategy and marketing events as required. Manage the development and maintenance of quality assurance documentation, e.g., procedures, manuals, and handbooks. Manage centre sanctions and appeals in liaison with the CEO and SMT when required. Manage the provision of Reasonable Adjustments and Special Considerations. Contribute to regulatory audits relevant to quality assurance issues. Contribute to self-assessment activities relevant to quality assurance issues. Ancillary activities and oversight requirements include: Represent Focus Awards at external local, regional, and national events, including regulatory events. Assist with activities for new centre and additional qualification approvals, following the procedures and processes laid down by Focus Awards. Monitor EQA post-approval visits to approved centres to advise them on Focus Awards requirements. Monitor the on-going compliance of specified centres with regulatory requirements, as laid down in Focus Awards' procedures and processes and to ensure and verify the consistency of assessment decisions for specified qualifications across centres. Ensure assessment practice confirms validity, authenticity, reliability, currency, and sufficiency. Ensure all Quality Assurance practices and procedures meet Focus Awards' and regulatory requirements and that EQAs/IQAs practice validity, authenticity, reliability, currency, and sufficiency. Ensure that Centre Staff and resources are appropriate to the qualification being delivered. Meet with staff and learners to discuss aspects of the qualification, including induction, assessment process, resources, qualification structure, and the student support/mentoring process. Provide positive feedback, identify areas of best practice, and encourage EQAs to help Centres develop their practice. Ensure EQAs present findings of centre monitoring via written evidence-based reports in a timely manner and in the format specified by Focus Awards, including any recommendation for sanctions. This is an essential part of the assurance the Responsible Officer needs, namely that only learners who have fulfilled all Focus Awards' assessment requirements are processed for certification. Contribute, as required, to the review and design of qualifications including the determination of the qualification and assessment structure, in accordance with Focus Awards' procedures. Attend and/or lead development meetings as required. Engage in business development activities in an advisory capacity and help exploit opportunities, including but not limited to: Recruitment of new centres and developing new qualification opportunities within existing centres. Development of qualification resources, including manuals and materials, and liaising closely with the qualification development team to identify gaps in coverage. Maintain own CPD activities and suitable qualifications and/or occupational competence to enable the credible fulfilment of the Quality Assurance Manager role on behalf of Focus Awards. CPD records must be updated at least annually. Attend and successfully complete Focus Awards' standardisation activities at least annually. This is a requirement to ensure EQAs remain current and eligible for allocations. Carry out MP/MA investigations. If required by Focus Awards, act as Lead EQA to manage the work of a group of EQAs including quality assuring their work through accompanied visits and reviews of reports. Train new EQAs and assess their competence against national standards. Support and advise EQAs on both sector specific matters and general quality assurance principles. This is a full-time position, based primarily at the Head Office in Rotherham, South Yorkshire. However, depending on the successful candidates location, remote working with occasional travel to the office in Rotherham may be considered. TPBN1_UKTJ

Field Representative- Sheffield Salary £27,550 +commission and company vehicle A leading UK-based field services company is seeking an enthusiastic and motivated Field Representative to join its expanding team. This role offers an exciting opportunity to work independently while engaging with customers and resolving account-related matters on behalf of various clients, primarily within the utilities sector. Key Responsibilities • Conduct pre-disconnection visits and meter inspections., • Perform customer vulnerability assessments and safety checks., • Negotiate and facilitate payment solutions., • Attend Magistrates Court to obtain and execute Rights of Entry Warrants., • Oversee utility isolations and liaise with engineers and locksmiths., • Ensure compliance with regulatory and industry standards., • Maintain accurate and up-to-date records of all site visits., • Provide high-quality service and effective conflict resolution. Requirements • Strong interpersonal and communication skills., • Experience in debt negotiation, collections, or customer service (desirable but not essential)., • Self-motivated, proactive, and capable of working independently., • Ability to work in a fast-paced environment with deadlines and targets., • Basic IT proficiency and report-writing skills., • Flexibility with working hours. Whats on Offer • Competitive salary plus performance-based incentives., • Company vehicle provided (including private use, with tracker)., • Comprehensive training at the head office., • The chance to work remotely from home with allocated territory-based visits. This full-time position requires adaptability and a professional approach when interacting with customers. If you are looking for a rewarding career with a company committed to high standards and customer care, this role could be the perfect fit. Apply today to become part of a dynamic and respected field service team

About The Role Ready to grow? Become a Water Supply Pipe Engineer with full training and support at HomeServe. Location - Sheffield Full Time - 40 hours per week. This includes some weekend, evening and bank holiday work Salary - £29,200 Plus a £1500 guaranteed bonus in your first year HomeServe offers an industry leading reward package to attract the best in our field: Additional paid overtime Fantastic pension scheme including Income Protection Cover 33 days days annual leave (including bank holidays) with the option to buy, sell or carry over up to an additional week Up to £2500 Smart Tech and Home Improvements salary sacrifices to shop at Ikea and Currys, spreading the cost over 12 months Free HomeServe Cover 8 policy Employee assistance programme looking out for you and your family Company van with fuel card Use of company tools, uniform and PPE Access to our private award-winning training facility and our excellent team of field-based coaches to support your ongoing learning and development Learning and development opportunities Monthly breakfast meetings with your team to share best practices and keep in touch as well as monthly reviews with your line manager About the role: At HomeServe, we put the customer experience at the heart of everything we do. As a Water Supply Pipe (WSP) Support Engineer, youll play a vital role in assisting with the maintenance and repair of water supply systems in our customers homes. Youll help deliver industry-leading service, enhance our reputation, and support customer growth. This is more than just a job its the first step towards a career as a Water Supply Pipe Engineer. Were looking for individuals with a proactive mindset and a passion for learning, ready to progress through structured training and development. About The Candidate What you must have: Awareness of safe digging practices. Full UK Driving Licence (no more than 6 penalty points). Excellent customer service skills this is a customer-facing role. A proactive, can do attitude and forward-thinking approach. Keen eye for detail and problem-solving skills. Physically fit this is a manual, all-weather role. Adaptable team player you may work with different team members daily. At HomeServe, youll be part of an open, engaged culture where everyone has an equal voice and the opportunity to make a real difference. We offer a clear progression pathwaydesigned to help you grow from a support role into a fully qualified Water Supply Pipe Engineer. Your development matters to us, and well give you the tools, training, and support to succeed. Training & Development To help you settle into your career and prepare for progression: Week 1:Attend our Head Office in Walsall (MondayFriday) for induction, health & safety training, and to receive your tools and equipment. Week 2:Buddy up with an experienced HomeServe Engineer for hands-on learning. Ongoing:Access structured development programmes and mentoring to progress into a Water Supply Pipe Engineer role. Where geographically appropriate, well cover accommodation and meal allowances during induction. The Next Steps If youre ready to start your journey towards becoming a Water Supply Pipe Engineer, click Apply Now! At HomeServe, its our people who make what we do so special. Join us, put our customers first, and well give you everything you need to make it happen. About The Company Here at HomeServe we work hard to build an inclusive, supportive, engaging and collaborative culture that empowers all our people to do the right thing. HomeServe has got over 30 years' experience taking care of the nations' homes. From home emergency cover to one-off repairs, we're here 24/7. Whether it's plumbing, drainage, heating or electrics our home experts are ready to get the job done. TPBN1_UKTJ

Workshop Controller – Sheffield £36,000 Basic + OTE £45,600 Days - Monday - Friday, Ref – 29763 We have a new job vacancy available for a Workshop Controller for our clients main dealership in Sheffield. This role suits an experienced Workshop Controller that is looking to many a busy workshop. If you’re an experienced Workshop Controller then apply now! Workshop Controller Benefits: Progression opportunities Great Overtime Opportunities Company Pension Company Discounts Great Training & developmentWorkshop Controller Role: Allocate work efficiently among technicians to maximise workshop productivity and ensure timely & high-quality job completion Monitor job progress, review job cards, and ensure accurate job timing for costing purposes Manage all warranty and additional work procedures, ensuring correct documentation and customer authorisations Maintain agreed service levels and ensure the smooth daily running of the workshop Build and maintain strong relationships with internal teams and external customers to ensure consistent service delivery Supervise and support workshop staff, providing leadership, addressing performance issues, and escalating concerns to the Regional Manager as needed Ensure workshop cleanliness, compliance with Health & Safety, and adherence to all company and legal standards Monitor and contribute to financial performance, supporting cost control and efficiency improvements Handle and resolve customer complaints in a timely and professional manner Continuously review and improve workshop operations, promoting a culture of service excellence and continuous improvementWorkshop Controller Requirement Full UK driving license 2+ years experience as Workshop Controller. Experience at an independent garage, used car supermarket or car dealership is a necessityOctane Recruitment Consultant – Jordan O'Connor JOOJ Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter. Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments

The Company With over 30 years working in the Customer Services sector, specialising in Wills & Estate Planning. At Simpler Law Limited we pride ourselves on strong internal values and high standards of customer service and we work in a regulated environment with over 220,000 satisfied customers. Simpler Law Limited is looking for further additions to our well established, existing Client Team as a full time employed Home Based Phone Sales Consultant. Your Job Your day is prearranged for you to speak to 3-4 of our existing clients per day, to review their existing arrangements, to ensure it is still the best plan for them and advise accordingly via phone or zoom. These calls are daytime appointments only, arranged between 9am and 5pm. Full product training provided at our head office in Lincoln. We are a national specialist legal services company, dealing with Wills, trusts, conveyancing and probate. We receive between 120-150 new referrals per day from all over the UK, from various sources, including introducers, advertising and existing clients and are a rapidly expanding company. Job Requirements Great Customer Service Skills Great Rapport Building Can help clients make informed decisions Able to access a database Admin Skills Minimum 2 years experience in Sales Advisory/Consultant roles is essential. This is a full-time role, Monday to Friday 37.5 hours per week, 9.00am to 5.30pm. Benefits This role carries genuine opportunities to advance into management roles. Genuine OTE of £55,000 28 days annual holiday (inc. Bank Holidays) increasing with length of service Discounts Company Pension Staff Incentives Company Benefits Company Events All equipment provided Employee Referral Scheme TPBN1_UKTJ

Taylor Shaw - Great Food, Bright Futures At our Sheffield sites within Taylor Shaw , we believe healthy food fuels young minds , and we're passionate about serving delicious, nutritious meals in schools and colleges across the UK. Every meal is fresh, sustainable, and packed with goodness - because we know young people deserve the best. Elior is committed to safeguarding children and colleagues. Candidates that are shortlisted for this role, will be required to have an Enhanced Disclosure and Barring Service (DBS) check, including Children's Barred List, and two suitable references. What you'll be doing... We're looking for an enthusiastic and skilled Mobile Chef to join our Education Catering team. As a Mobile Chef, you'll take the lead in preparing and serving fresh, nutritious meals to pupils, ensuring high standards of food quality, safety, and presentation. You'll be the Head Chef on-site, supported by 1-3 catering assistants, depending on the school's size. Prepare, cook, and serve between 50-200 meals per day, depending on the site Lead, motivate, and support your kitchen team to deliver excellent service Travel between schools to provide chef cover where needed (mileage paid) Deliver meals that meet both nutritional and school standards Working Pattern: Monday - Friday | 30 hours per week | Term Time Only. What can you bring? Possess a passion for food Focused on the front line Genuine interest in customer service excellence Team player Previous catering experience as a Chef/Cook Experience working in an education or contract catering environment is desirable Full UK driving licence and access to your own vehicle Brilliant Work Deserves Brilliant Perks! At Elior, we believe that when you love where you work, it shows. That's why we make sure our team feels appreciated, supported, and set up for success! Here's what's waiting for you: Free, tasty meals • Enjoy tasty, nutritious food on us while you work! Flexible working, • including part time roles, because life doesn't run on a 9-5 schedule. Plenty of Time to Unwind, • Flexibility around family life with holidays that match the school calendar. Leave for life's important moments, • whether family, personal or unexpected. Give back time, • paid volunteering days for the causes you care about. Room to grow, • career development and learning opportunities for all stages of your career. Wellbeing first, • mental health support and wellbeing perks. Financial security, • pension schemes and life assurance. Exclusive discounts, • save on entertainment, leisure, and even travel! One small thing - we welcome you to apply using the name you feel most comfortable with! No need for legal names at this stage. Why You'll Love Working Here We're a people-first business with over 10,000 colleagues across the UK , serving everything from stadiums to hospitals, schools to workplaces. Our mission? To enrich lives everywhere, every day. And here's the best part - 87% of our team say they're proud to work here! Why? Because we create a place where you're listened to, trusted, supported, and valued. Not sure you match every single requirement? Apply anyway! Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you're passionate and ready to grow, we want to hear from you! We Celebrate You! At Elior, diversity and inclusion aren't just policies, they're who we are. We know that different perspectives make us stronger, and we're dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed. Need any support or adjustments during the application process? Just let us know - we're happy to help! Ready to join us? Hit 'Apply Now' and let's chat! TPBN1_UKCT

HGV Technician Location: Sheffield Salary: up to £40,000 per annum plus overtime and other company benefits Hours: 42 hours per week, Monday to Friday, 1 in 2 Saturday Ref: 29607 We are looking for a skilled HGV Technician to join our client’s workshop in Sheffield, specializing in fleet vehicles, including Transits, Sprinters, and a variety of other LCVs. This is a great opportunity to work with a diverse range of vehicles, offering both challenging and rewarding experiences in a dynamic environment. Benefits for HGV Technician • Training and development opportunities for career progression • Great pension scheme • Company Discounts HGV Technician Responsibilities • Diagnose and repair vehicle problems, including engine, transmission, brake, suspension, and electrical issues • Perform routine maintenance tasks, such as oil changes, tire rotations, and brake inspections • Use diagnostic tools and software to identify and resolve complex issues • Keep accurate records of all work performed and parts used • Communicate with customers about vehicle issues and repair recommendations • Maintain a clean and organized work area • Keep up to date with the latest automotive technology and repair techniques HGV Technician Requirements • NVQ Level 3 equivalent or higher • At least 1 year of experience as a vehicle technician • Ability to use diagnostic tools and software • Strong problem-solving skills • Excellent communication and customer service skills • Valid driver's license How to Apply We offer a competitive salary, benefits package, and opportunities for growth and advancement. If you are a skilled and HGV Technician who is passionate about cars and committed to delivering high-quality work, please submit your resume for consideration. All applications will be treated with the utmost confidentiality. Consultant: Jordan O'Connor - Octane Recruitment JOVT Octane Recruitment is a leading recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter. Octane Recruitment covers a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments

As we continue to adapt to evolving customer needs and regulatory expectations we are seeking a strategic and customer-focused Head of Customer Services & Engagement to lead our approach to service delivery complaints handling and customer engagement across all contact channels. This role has be

Vertivs Services organisation is seeking a strategic and analytical leader to drive manpower capacity planning across the EMEA region. Forecasting & Headcount Management. Proven experience in manpower or capacity planning ideally in a service delivery or field operations environment.

The Head of Service Management is responsible for leading the strategic direction development and delivery of IT service management (ITSM) capabilities and tooling across the organisation. Working closely with the Head of Digital Operations own the service/product catalogue and ensure services are c

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Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation. Part of our parent company Great-West

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We're looking for an exceptional Head of Customer Retention – Motor to take ownership of our end-to-end renewal strategy and performance. Head of Customer Retention – Motor Location: Flexible working (travel to Manchester, Peterborough & London required) Lead the strategy. This high impact role

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Head of Area Operations - United Kingdom The Crown Prosecution Service has eight head of area operations opportunities across England and Wales. At the Crown Prosecution Service, we are responsible for delivering justice through the independent and effective prosecution of crime. As the principal pr

This role sits at the heart of a major marketing transformation that is reshaping how AJ Bell drives paid and profitable growth. You will have the opportunity to own and evolve acquisition at scale, influence how the business thinks about customer value, and make a visible commercial impact within a

Regional Head of Customer CareAt Gleeson, were proud to build quality homes that change lives - and we know that exceptional customer care is at the heart of that promise. Were looking for a passionate and experienced Regional Head of Customer Care to lead our

As Head of Customer Experience at Aios Medical, your fundamental role is to delight customers with “insanely great” service through a near‑pathological obsession with CX 🤯. Fella US + Delilah US + Baddie US Rolling 30d Churn % (# of subscribers in Stripe who end 30d window with no active su

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As Head of Delivery for the Times Customer team, you will lead the delivery function and enable cross-functional software development teams to produce high-quality digital solutions. You will report to the Director of Technology (Customer) and manage a team of direct reports. We embrace a hybrid wor

Job Title : Deputy Head of Service. Liquid Personnel is seeking a dynamic and experienced leader to join it client’s Adult Social Care leadership team as Deputy Head of Service and Principal Therapy Lead based in Hackney. This is a pivotal role, responsible for driving operational excellence, cham

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Customer Executive Sponsorship: act as the final point of escalation and strategic partner for the largest EMEA customers, navigating complex negotiations and C-level relationships. In addition to providing a competitive compensation package, some of the key benefits we offer are:. This is a rare op

A luxury jewelry retailer in the United Kingdom is searching for a Head of Customer Service and Client Care. Ideal candidates will have extensive experience in luxury brands, a strong grasp on customer service technology, and the ability to foster a culture of empathy and excellence in service. The

Accountable for growing customer lifetime value, the Head of Customer Value will devise strategies to increase customer acquisition, engagement and retention. Leading a team of Managers and Executives, the ideal candidate will have a strong record of designing successful customer propositions - usin

We are seeking an experienced and inspirational Head of Service to lead our Supported Accommodation provision across Central London, two services in the Midlands, and one service in Kent. Head of Service - Supported Accommodation. This is a rare opportunity to take on a senior, influential leadershi

Head of Area Operations - United Kingdom The Crown Prosecution Service has eight head of area operations opportunities across England and Wales. As a head of area operations, you work with a chief crown prosecutor to deliver our strategic and operational business model across a geographical area or

A forward-thinking organization in Bradford is seeking a Head of IT Operations & Service Delivery.

A leading supermarket chain in Dacorum is seeking a passionate Lead Food Manager to oversee the grocery shop floor and lead a team of food managers. Responsibilities include managing daily operations, ensuring compliance with safety processes, and delivering exceptional customer experiences.

The Head of Customer Operations is a senior leadership role responsible for leading and scaling Moneybox’s core operational delivery teams:. You will design and execute a future-proof operating model that delivers exceptional customer value, supports rapid growth, and ensures operational excellenc

You will have levers to do that, from engagement with senior Civil Service networks (such as the Chief Operating Officers network or Heads of Professions), through to practical demonstration of reform (by successfully delivering the 'One Big Thing' programme). This part of the role includes budget m

Strong track record of multi‑agency partnership working, including in political or strategic arenas, with experience of commissioning and collaborative service delivery. The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the po

A public service organization in the United Kingdom is seeking a Head of Area Operations. This position offers flexible working arrangements and other benefits like a competitive salary, a Civil Service pension, and a generous annual leave policy. This role involves managing personnel and finances w

With access to a range of employee benefits, a supportive work culture, and opportunities for personal and professional growth, we offer more than just a job – we offer a rewarding career. Reporting into the Head of Marketing, you’ll play a pivotal role in shaping the future of PayPlan, working

A major firefighting organization in Greater London is seeking a Head of HR Operations and Systems. This full-time position offers a competitive salary and various employee benefits including hybrid working and access to a gym.

A professional regulatory body is seeking an Interim Head of Service Optimisation to lead a new function aimed at enhancing operational efficiency and performance across regulatory services. The ideal candidate has senior-level experience in service optimisation, strong stakeholder management skills

The Crown Prosecution Service has eight head of area operations opportunities across England and Wales. At the Crown Prosecution Service, we are responsible for delivering justice through the independent and effective prosecution of crime. Civil Service pension, with an average employer contribution

A public service organisation in the UK seeks a Head of SPS College to lead staff development in a complex environment.

Head of Retail & Customer Insights. As Head of Retail & Customer Insights, you will be at the. A deep, human understanding of customer behaviour, needs, and emerging trends.

The Head of SPS College is a critical role for SPS and you will be required to be an inclusive leader who will work across all parts of the business to support and facilitate key elements of organisational development including cultural change, development of capability and embedding the right value

A leading financial institution in the United Kingdom is seeking a Product Manager to drive customer-centric journeys. Ideal candidates will have experience in building iterative roadmaps, strong communication skills, and a deep understanding of market trends. The company values personal development