72 Best head of customer service Jobs in Dagenham (May 2026)

Elvet Steakhouse Restaurant Manager Full-Time / Part-Time About the Role Elvet Steakhouse is seeking an experienced and motivated Restaurant Manager to lead daily operations, deliver exceptional guest experiences, and maintain the high standards of a premium steakhouse environment. The ideal candidate is a strong leader with excellent hospitality skills, operational knowledge, and a passion for customer service. Key Responsibilities • Oversee daily restaurant operations, ensuring smooth and efficient service, • Lead, train, and motivate front-of-house staff to deliver outstanding customer experiences, • Maintain high standards of food quality, presentation, cleanliness, and service, • Manage staff scheduling, attendance, and performance, • Handle guest feedback and resolve complaints professionally, • Monitor inventory levels and coordinate ordering with suppliers, • Ensure compliance with health, safety, and hygiene regulations, • Support revenue growth through upselling, promotions, and operational efficiency, • Collaborate with kitchen and bar teams to maintain seamless service, • Monitor budgets, labour costs, and operational expenses Requirements • Previous experience in restaurant or hospitality management, • Strong leadership and team management skills, • Excellent communication and customer service abilities, • Ability to work in a fast-paced environment, • Knowledge of restaurant operations, food safety, and hospitality standards, • Strong organisational and problem-solving skills, • Flexible availability, including evenings and weekends Preferred Qualifications • Experience in a steakhouse or restaurant environment, • Strong organisational and multitasking skills, • Experience managing staff schedules, training, and performance, • Right to work in the UK What We Offer • Competitive salary, • Staff meals, • Opportunities for career growth and development, • Supportive and professional team environment How to Apply Please submit your CV and a short cover letter outlining your experience and suitability for the role.

Immediate start!

Easy apply

The Wisdom Trust

Self‑Employed Sales & Marketing Agents – National Charity Project

We are The Wisdom Trust, a UK charity (number 1112323), which aims to protect the environment, reduce poverty, improve health and support human rights. We are 20 years old and have lots of campaigns and projects in place already to help us achieve our goals. But we've identified an environmental concern that affects one of the biggest industry sectors here in the UK and all over the world, that results in a catastrophic unnecessary wastage of water and energy. The good news, however, is that there is a simple solution, And now, we're on a campaign to reduce all this wastage and reduce its impact on our fragile environment. With this in mind, we’re recruiting self‑employed Sales & Marketing Agents to help roll out a major charity‑supported initiative for businesses in the UK primarily but also elsewhere too. Your role is simple: introduce businesses in our target sector to what they will clearly view as a ‘must‑have’, 'win-win' product and service that cuts wastage, saves effort and reduces costs — with no outlay required on their part. And that's it! You create good qualified leads and we and our team do all the rest. You do need to carry kit or samples and there is no demonstration required. All you require is the ability to learn the basics of the product, roughly how it works and how the business will benefit. Then use your charm and communication skills to a) talk to the right person and b) convince them that this is worth looking at further. You’ll work for yourself, choose your own areas, and build a portfolio of clients nationwide. Once you create interest, we and our partners will handle the full sales presentation, installation and ongoing service. You earn a monthly fee for every new client, paid month after month, creating a growing recurring income stream. These are 100% self-employed, commission based roles, but expected earnings are £25,000–£75,000+ per year, depending on activity and client volume. And in addition, you'll be helping raise funds for the charity to allow us to further develop our other campaigns to make the world a better place. Ideal for confident communicators, field‑based reps, networkers, or anyone wanting flexible, self‑managed income with long‑term rewards. Responsibilities • Develop comprehensive marketing strategies aligned with organisational goals to increase visibility and engagement., • Generate a regular supply of good-quality, qualified sales leads., • Manage relationships with clients, partners, and stakeholders to foster long-term collaborations., • Lead public relations activities to promote the organisation’s mission through media engagement, events, and community outreach programmes., • Provide exceptional customer service by addressing enquiries promptly and maintaining positive interactions with supporters., • Analyse market trends and competitor activities to identify new opportunities for growth and engagement., • Collaborate with internal teams to create compelling content for digital platforms, print materials, and events.Qualifications, • Proven experience in sales, marketing, or related roles within a non-profit or charitable organisation is preferred., • Strong knowledge of marketing principles, relationship management techniques, and public relations strategies., • Demonstrated ability in fundraising activities and donor management., • Excellent communication skills—both written and verbal—with the ability to engage diverse audiences effectively., • Organised with strong project management capabilities to handle multiple campaigns simultaneously., • A proactive approach with the ability to work independently as well as part of a team. This position offers an engaging environment where your expertise can make a meaningful impact while fostering personal growth within a supportive organisation dedicated to its mission.

Job Overview We are seeking an experienced and motivated Supervisor to oversee daily operations within our hospitality or food service establishment. The ideal candidate will possess strong leadership skills, a solid background in food preparation and kitchen management, and the ability to supervise and motivate a team. This role offers an opportunity to lead a dynamic team, ensure high standards of food safety and quality, and contribute to the overall success of our establishment. Duties Supervise and coordinate the daily activities of staff, including chefs, servers, and kitchen assistants Oversee food preparation and ensure adherence to recipes, presentation standards, and hygiene regulations Manage team schedules, delegate tasks effectively, and monitor performance to maintain high service standards Ensure compliance with food safety regulations and uphold cleanliness within the kitchen and service areas Assist in training new staff members in food production, safety procedures, and customer service protocols Monitor stock levels, place orders for supplies, and manage inventory efficiently Resolve customer complaints promptly and professionally to maintain excellent guest relations Collaborate with management to develop menu offerings and optimise operational efficiency Requirements Proven supervising experience within a restaurant, hotel, or hospitality environment Strong background in food preparation, cooking, and kitchen operations Knowledge of food safety standards and best practices in food production Excellent leadership skills with the ability to motivate and manage a diverse team Experience in restaurant service, hospitality, or barista roles is advantageous Good organisational skills with the ability to multitask effectively under pressure Strong communication skills and a professional demeanour Relevant culinary or hospitality qualifications are preferred but not essential This position offers an engaging environment for individuals passionate about culinary arts and team leadership. We value dedication, professionalism, and a commitment to delivering exceptional guest experiences. Job Types: Full-time, Part-time Benefits: Company pension Employee discount Work Location: In person All analytics data provided here is for informational purposes only and Indeed does not guarantee its accuracy. Values shown may deviate from the actual charges. Indeed reserves the right to adjust the information shown here or change the method of measuring such figures at any time. This information does not constitute a contract.

Immediate start!

Easy apply

Vive Education Group UK Ltd

Advertising and Marketing Associate Professional

Main Purpose of the Role To plan, develop, and implement marketing and student recruitment strategies targeting international markets, with a particular focus on the Chinese community, supporting business growth, client engagement, and brand development. Key Duties and Responsibilities • Develop and implement marketing strategies targeting new and emerging international markets, particularly Chinese-speaking audiences, • Identify target customer segments, define marketing objectives, and support market entry strategies, • Conduct detailed market research and analysis to identify trends, competitor activity, and opportunities for growth, • Plan and execute multi-channel promotional campaigns (digital, social media, events, and offline channels), • Analyse marketing effectiveness and recommend improvements in pricing, promotion, and service diversification, • Produce and manage marketing materials, ensuring alignment with brand and corporate identity, • Support student recruitment activities, including lead generation, application support, and contract preparation, • Determine and manage customer contract terms and conditions in line with company policies, • Maintain and develop relationships with clients, education partners, and external stakeholders, • Negotiate pricing, contracts, and service agreements with suppliers and partners, • Coordinate recruitment of staff and tutors relevant to new market segments, • Prepare work schedules, allocate responsibilities, and support operational planning, • Maintain accurate customer and client records using CRM systems, • Organise and manage events such as seminars, conferences, exhibitions, and client engagement activities, • Bachelor’s degree or equivalent in Marketing, Business, or a related field, • Relevant experience in marketing, advertising, or student recruitment, • Strong analytical and market research skills, • Excellent communication and stakeholder management abilities, • Experience working with international markets (especially Chinese market), • Knowledge of digital marketing tools and CRM systems, • Experience in education or student recruitment sector

Easy apply

Getoday Global Limited

Field Sales Executive (Part-Time, CCTV)

We are a growing London-based CCTV installation service seeking a reliable and confident Field Sales Assistant to support our business expansion by engaging directly with local businesses. This is a field-based role focused on lead generation and customer engagement, where you will visit retail shops, restaurants, and commercial premises to introduce our CCTV services and generate interest for site visits and installations. No prior CCTV technical knowledge is required—training will be provided. This role is ideal for candidates with strong communication skills who are comfortable interacting with business owners face-to-face and generate leads. Key Responsibilities Performance Expectations Visit approximately 15–20 businesses per shift Maintain a professional and respectful approach at all times Generate consistent leads and contribute to overall sales targets Requirements Essential: Confident verbal communication and interpersonal skills Professional attitude and presentable appearance Ability to work independently in a field-based environment Comfortable walking and travelling locally within London Preferred (not mandatory): Previous experience in sales, promotions, or customer-facing roles Familiarity with local business environments What We Offer Stable hourly pay with additional earning potential through bonuses Flexible part-time schedule suitable for students or individuals seeking additional income Opportunity to gain experience in field sales and develop to business development Manager Growth opportunities as the business expands Compensation £12.75 per hour (paid via PAYE) Performance incentives: £2 per confirmed quote appointment £10 per completed installation (successful sale) Approx. 5-hour shifts (flexible scheduling)

About the Role We are seeking a creative and commercially driven Social Media Manager to lead and execute our digital presence across multiple platforms. The successful candidate will be responsible for developing and implementing social media strategies aligned with the company’s growth objectives, enhancing brand visibility, and driving customer engagement and sales. Key Duties and Responsibilities • Develop and implement a comprehensive social media strategy tailored to the company’s products, services, and target market., • Manage and oversee daily operations of social media platforms including Instagram, Facebook, TikTok, LinkedIn, and emerging platforms., • Create, edit, and publish engaging content including posts, videos, graphics, and campaigns., • Plan and execute targeted marketing campaigns including promotions, product launches, and paid advertising., • Analyse performance metrics and prepare reports to improve campaign effectiveness., • Work closely with senior management to identify target customer demographics and marketing objectives., • Monitor competitor activity and industry trends to maintain a competitive edge., • Engage with customers and followers professionally through comments, messages, and reviews., • Coordinate with external designers and content creators where required., • Ensure all content complies with advertising standards and data protection regulations., • Degree or equivalent qualification in Marketing, Digital Media, Communications, or related field., • Proven experience managing business social media accounts., • Strong knowledge of social media platforms and analytics tools., • Experience with paid advertising campaigns., • Excellent communication skills., • Ability to manage multiple campaigns independently.

We are looking for a super star to help us succeed with the expansion of our restaurant space both in the night time and daytime. You will need to be a leader of people and someone who can inspire, motivate, and develop talent organically. This role is all about the guest so someone who is customer focused is essential. Commercially minded and someone who wants to make this restaurant a cut above the rest. As our Shift/team leader, you will create an exciting work atmosphere to motivate your team and do whatever it takes to get the job done. You will be responsible for leading and driving the daily operations within the restaurant. Our Team Leader will be responsible for the performance of the team and ensuring every guest has a positive experience with us. As our team leader you will lead the restaurant service, make sure stock ensure targets are met and standards are kept to the highest standards. Communication and people management skills are a must. You will need to be confident and have an eye for attention to detail. The ideal candidate will have previous shift leader or hospitality experience. Weekends essential.

Easy apply

Head of customer service jobs in DagenhamCreate job alerts

Popular jobs searches in Dagenham

Popular head of customer service jobs locations