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Moorepay is transforming. We are a trusted leader in UK Payroll and HR solutions, but we aren't resting on our history. We are embarking on a major digital transformation to redefine how businesses manage their most important asset: their people. The Cloud & Platform Engineering Lead will ensure the reliability, scalability, and security of our engineering systems. Working closely with the Engineering Manager and Head of Engineering, the Platform Lead will identify priorities to remove friction from engineering teams, streamline processes, and enhance operational excellence. This role combines software engineering principles with systems administration to deliver robust, automated, cost-effective, and secure-by-design solutions. The Cloud & Platform Engineering Lead plays a critical role in ensuring that our AI-driven, cloud-native platform is reliable, observable, secure, and able to scale with the organisation’s growth. As we adopt intelligent agents, autonomous workflows, and increasingly complex distributed systems, the Platform Lead ensures that resilience, performance, and operational excellence are built into everything we deliver. By partnering closely with Engineers, Architects, and the Engineering Manager, the SRE defines the patterns, tooling, and automation that enable fast, safe, and repeatable deployments. This role safeguards our production environment, drives continuous improvement across CI/CD and observability, and establishes reliability practices that empower autonomous squads to move quickly without compromising stability. The Platform Lead is essential to maintaining customer trust, supporting AI-first innovation, and ensuring our platform remains robust, secure, and highly available on a scale. This is a full time, permanent role working on a hybrid basis with 3 days per week in Manchester. Key Responsibilities: Technical & Architectural Leadership • Define and deliver cloud and platform architectures aligned with enterprise patterns and security frameworks., • Produce Low-Level Designs and ensure alignment with High-Level Designs., • Drive adoption of automation, Infrastructure as Code and reusable solution patterns., • Build, maintain and optimise CI/CD pipelines., • Enhance observability through logging, alerting and monitoring., • Ensure platform services scale with evolving business demands., • Lead cost-efficient design, provisioning and operation of cloud and platform services., • Implement tagging standards, usage reporting, budget alerts and governance controls., • Identify and eliminate underutilised or unnecessary spend., • Drive adoption of autoscaling, rightsizing, reserved instances and savings plans., • Define and evolve the Cloud Delivery Roadmap., • Maintain a Cloud Service Catalogue aligned to KPIs and SLAs., • Collaborate with Architecture, Group Technology, Service Management, Product and Portfolio teams., • Communicate technical plans, risks and performance updates., • Lead, coach and develop a high-performing engineering team., • Support career development and skills growth., • Proven experience in Cloud, Platform or DevOps engineering roles., • Strong experience in Azure and AWS cloud environments., • Proven expertise with CI/CD tools (e.g., Azure DevOps, Pipelines, GitHub Actions, Jenkins)., • Leadership experience, both through delivery and developing technical teams., • Expertise in monitoring and observability platforms (e.g., Prometheus, Grafana, Datadog)., • Proficiency in scripting and automation (Python, Bash, PowerShell)., • Familiarity with containerisation and orchestration (Docker, Kubernetes)., • Solid understanding of networking, security, and cost optimisation in cloud environments., • Knowledge of cybersecurity principles, secure coding practices, and compliance frameworks.

Delighted to be once more working with this PE backed business services Group who are searching for a data-driven, commercially minded Growth Lead/Manager to design, enable and optimise commercial initiatives that help frontline teams and channels sell more effectively. This includes developing commercial propositions, identifying cross-sell opportunities within the existing base, improving channel performance, and activating targeted campaigns that accelerate customer acquisition, improve conversion performance, and unlock new revenue opportunities across their product portfolio. This is an excellent opportunity to join this business at an exciting time, reporting directly into a new Head of Division with extensive experience in the industry, who will be a great mentor. He is seeking an ambitious, career hungry individual to really drive commercial performance and become a leading figure within this hugely significant area of the business. This role will offer ownership of the end-to-end growth funnel-driving measurable improvements in acquisition, activation, retention, and monetisation across service lines. Acting as as the conduit between marketing, digital, product, engineering and commercial, this role is high-impact and hands on with significant visibility across the business. More specifically you will be responsible for the following: • Develop and optimise channel strategies across digital, retail, partner and B2B routes., • Identify new demand channels and growth loops, • Build and run experiments across web, mobile, onboarding and CRM journeys., • Use data to scale winning experiments and retire underperforming ones., • Analyse the full acquisition funnel from impression to activation, installation, and first bill., • Build dashboards to track key KPIs, use insights to recommend high-impact growth priorities., • Work with marketing on paid campaigns, audience segmentation, message testing, and landing page optimisation., • Work with data teams to improve tracking and measurement frameworks., • Align with commercial teams on pricing, promotions and packaging strategies., • Feed customer insights into service, operations and engineering., • Lead continuous improvement of customer journeys (sign-up, installation, renewal, support). They are seeking a candidate with proven experience in growth, digital marketing, product, or commercial roles. Ideally within telecoms, tech, broadband or subscription-based services, you will have strong analytical skills, with the ability to turn data and insights into clear, actionable commercial strategies, along wiith an understanding of multiple routes to market, including direct sales and partner channels. The ability to work cross functionally is key, to influence and collaborate across teams without direct authority. An excellent salary and benefits package is offered, plus ample opportunity for career progression and development. Shortlisting due to take place w/c 6th April, with interviews taking place the following weeks so please do apply without delay. We are happy to provide application and/or accessibility support, please contact your Marks Sattin or Grafton consultant directly to discuss your needs. We're committed to protecting the privacy of all our candidates and clients, please visit and for our privacy policy.

We are seeking an experienced IT Service & Operations Lead to oversee the delivery of the IT services across the business. Based in Trafford Park, this role offers a hybrid working arrangement and will be pivotal in ensuring reliable day-to-day IT support while driving continuous improvement initiatives. You will lead the service desk function, mentor junior team members, manage third-party IT service providers, and act as the escalation point IT Service & Operations LeadLocation: Manchester, Trafford Park (Hybrid Working)Salary: £40,000Job Type: Permanent About the Company Our client is a well-established organisation operating across multiple sites within the manufacturing sector. Known for their commitment to quality and innovation, they have built a strong reputation in their industry and employ a large team across various locations. This is an exciting opportunity to join a forward-thinking business that values collaboration, operational excellence, and continuous improvement. About the Role We are seeking an experienced IT Service & Operations Lead to oversee the delivery of high-quality IT services across the business. Based at the company's head office in Trafford Park, this role offers a hybrid working arrangement and will be pivotal in ensuring reliable day-to-day IT support while driving continuous improvement initiatives. You will lead the service desk function, mentor junior team members, manage third-party IT service providers, and act as the escalation point for operational incidents. This is a fantastic opportunity to shape how IT services are delivered and experienced across a dynamic, multi-site manufacturing organisation. Key Responsibilities • Oversee daily IT operations, including infrastructure, networks, end-user devices, manufacturing systems, and business applications., • Act as the senior escalation point for incidents and ensure timely resolution within agreed SLAs., • Define and implement service desk processes, knowledge bases, and standards to enhance efficiency., • Manage vendor relationships to ensure effective resolution of escalated issues., • Support compliance and security activities in line with industry standards., • Lead incident management activities, including root cause analysis and post-incident reviews., • Mentor and develop junior team members to foster a culture of accountability and continuous improvement., • Proven experience working in an IT service desk or similar function within a multi-site environment., • Strong technical troubleshooting skills across user computing, M365, basic networking, infrastructure, telephony/VoIP systems, and ERP/CRM/HR applications., • Demonstrated ability to manage third-party IT service providers effectively., • Excellent communication skills with the ability to translate technical concepts into business language., • Experience working in a manufacturing environment or hybrid project/BAU settings., • Knowledge of ITIL principles or relevant certifications (e.g., ITIL, PMI, Prince2)., • Prior experience shaping or improving a service desk function. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

Are you the kind of IT professional who loves getting to the root cause rather than putting out the same fires every week?We're looking for a Lead Problem Analyst/Manager to take ownership of major incidents, known errors, recurring issues and system wide problems driving stability, performance, and continuous improvement across a modern, cloud centric IT environment. This is a hands-on, high impact role within a forward-thinking organisation that invests heavily in technology, automation and service excellence. As our Lead Problem Analyst/Manager, you will: • Own and lead Problem Management & Known Error activities within SLA and KPI timeframes., • Act as a 2nd/3rd-line escalation point for technical service issues whilst adhering to change and configuration management processes., • Troubleshoot application specific, hardware, and endpoint problems., • Provide support across Windows, Azure Virtual Desktop, Office 365, Active Directory/AAD, as part of problem management activities., • Design automation to improve processes and reduce recurring incidents., • Maintain and update the internal Knowledge Base for Problems, Known Errors and Workarounds., • Experience in IT support/problem management in a professional office environment., • Strong troubleshooting and analytical skills with excellent attention to detail., • Genuine passion for root-cause analysis and long-term issue eradication., • Customer-centric mindset with great communication skills (in-person, phone, email, chat)., • Knowledge of Windows Server, Active Directory/AAD, Azure/O365 environments., • Ability to prioritise effectively and take full ownership of tasks., • Collaborative team player who supports others and champions continuous improvement. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

The Site Reliability Engineer plays a critical role in ensuring that our AI-driven, cloud-native platform is reliable, observable, secure, and able to scale with the organisation’s growth. As we adopt intelligent agents, autonomous workflows, and increasingly complex distributed systems, the SRE ensures that resilience, performance, and operational excellence are built into everything we deliver. By partnering closely with Engineers, Architects, and the Engineering Manager, the SRE defines the patterns, tooling, and automation that enable fast, safe, and repeatable deployments. This role safeguards our production environment, drives continuous improvement across CI/CD and observability, and establishes the reliability practices that empower autonomous squads to move quickly without compromising stability. The SRE is essential to maintaining customer trust, supporting AI-first innovation, and ensuring our platform remains robust, secure, and highly available at scale. In this position you will ensure the reliability, scalability, and security of our engineering systems. Working closely with the Engineering Manager and Head of Engineering, the SRE will identify priorities to remove friction from engineering teams, streamline processes, and enhance operational excellence. This role combines software engineering principles with systems administration to deliver robust, automated, cost-effective, and secure-by-design solutions. Key Responsibilities Reliability, Performance & Security: • Design and implement strategies to improve system reliability, availability, and security., • Ensure all solutions follow secure-by-design principles, incorporating cybersecurity best practices from inception through deployment., • Own and optimise Continuous Integration and Continuous Deployment pipelines., • Embed security checks (e.g., static analysis, dependency scanning) into CI/CD workflows., • Implement and maintain monitoring solutions for infrastructure and applications., • Develop dashboards and alerting systems to ensure proactive incident and security event management., • Automate repetitive tasks to improve efficiency and reduce human error., • Build and maintain internal tools that support engineering productivity and security compliance., • Manage and optimise services across AWS and Azure environments., • Ensure scalability, resilience, and security of service-based architectures., • Lead incident response efforts, including security incidents, and conduct post-mortem reviews., • Proven experience in AWS and Azure cloud environments., • Strong background in CI/CD tools (e.g., Azure DevOps, Pipelines, GitHub Actions, Jenkins)., • Expertise in monitoring and observability platforms (e.g., Prometheus, Grafana, Datadog)., • Proficiency in scripting and automation (Python, Bash, PowerShell)., • Familiarity with containerisation and orchestration (Docker, Kubernetes)., • Solid understanding of networking, security, and cost optimisation in cloud environments., • Knowledge of cybersecurity principles, secure coding practices, and compliance frameworks., • A problem-solver with a proactive mindset., • Comfortable working in fast-paced, evolving environments., • Strong communicator who can bridge gaps between operations, development, and security teams., • Passionate about automation, scalability, cost efficiency, and security.

Were hiring a Service Manager to head up our clients UK & Ireland territorydriving service excellence, aftermarket growth, and customer satisfaction across a premium portfolio of automated manufacturing systems for range of Aerospace and defence manufacturers You will be responsible for management of a service team (4 Engineers) and drive continued service sales to maintain client relation and inc... ZIPC1_UKTJ

Head of Communities Rochdale £71,338 Permanent, Full Time We have an exciting opportunity for a Head of Communities to join our Customer and Communities directorate. Reporting to the Director of Neighbourhoods, the Head of Communities has accountability for delivering and continually improving our approach to providing high quality general needs and older persons housing management services, including ensuring these deliver positive outcomes for our customers and the communities which we serve. This includes our community safety and tenancy support services ensuring these deliver meaningful outcomes for our customers and the communities we serve. A key feature of the role is to drive improved efficiencies, value for money, and business performance to support robust tenancy related relationships with our customers. The role provides leadership and direction for our Neighbourhood Housing Teams instilling a culture of improvement, financial management, control and integrity. The Head of Service provides expertise to the Senior Leadership Team and Executive team to shape policies and service delivery. The role leads the service to ensure the operating culture and processes maximise productivity and quality, and that services are characterised by flexibility and innovation to meet the changing expectations of our customers, stakeholders and regulators As a leader in RBH, the Head of Service works collaboratively across the organisation, building strong relationships with colleagues. Externally the role is a strong RBH Ambassador, building meaningful and productive connections with a range of partners. As a visible and engaging leader, the role ensures strong leadership throughout the service area, setting clear direction, with a focus on high performance, identifying areas for improvement and development and celebrating success. What are we looking for? · Proven track record in managing or delivering neighbourhood or tenancy management services. · Proven track record in managing or delivering community safety or and support services. · Understanding of the delivery of tenancy sustainment and neighbourhood services and the impact of these on customers and the communities in which they live. · Significant experience in the social housing sector and a thorough understanding of regulation, compliance and legislation that affects the delivery of housing services by registered providers. · Proven experience of leading and managing teams through cultural change and business transformation. · Experience of managing complex budgets and a robust approach to risk management. · Experience of stakeholder management across all levels. · Experience of engaging with customers and colleagues to shape services and strategy. · Experience of implementing positive service improvements in the delivery neighbourhoods services, which have engaged service users, stakeholders and · colleagues and have achieved corporate and customer outcomes and improved performance and / or assurance. Please refer to the attached Job Description upon completing your application We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates. Closing date: 29th April, 2026 Interviews will take place in early May 2026. Rochdale Boroughwide Housing Limited (RBH) is the UK’s first tenant and employee co-owned mutual housing society, with over 12,000 homes throughout the local area. As we’ve refocused our strategy back to our core housing role, we’ve taken the opportunity to work with our customers and colleagues to review and modernise the values that motivate us and will underpin everything we do. Our mutuality is focused on bringing genuine voice and influence to our customers and our colleagues in how we deliver our services. Our values get to the root of who we really are and what we stand for. Putting People First: We listen with empathy, respond with compassion, and make it easy for our customers to access our services. Doing What We Say: We earn trust through honesty, integrity, caring and keeping our promises. Working As One: We embrace our mutuality and work together to deliver great outcomes for the people living in our homes and communities. Delivering Quality: We invest wisely in our people and make it easy for them to deliver services and create places that our customers are proud to call home. Open & Transparent: We are curious, embrace diverse ways of thinking and seek feedback to help us improve.

Part time Building Inspector needed in Manchester Paying £90 per hr ref 000A EA24 / 1 Part time hours on a temporary basis * Key Responsibilities • Support the Head of Building Control in the strategic development of the Building Control service and its operational and financial performance., • Contribute to the implementation of service initiatives at both departmental and corporate levels., • Oversee the delivery of statutory Building Control functions, including inspections, regulations, dangerous structures, and sports grounds safety., • Work closely with regeneration teams, neighbourhood services, and other internal departments to support joined-up service delivery., • Build and maintain strong relationships with clients, residents, developers, and stakeholders to promote a responsive and proactive Building Control service., • Represent the Building Control service at meetings, forums, and cross-authority initiatives at local, regional, and national levels., • Ensure regulatory activities support community needs and align with the council’s values and service standards., • Promote high standards of professionalism, customer service, and regulatory compliance at all times. If you are interested in the role, please email your CV to quoting the reference number. Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer. All our roles may be subject to pre-employment checks including references so please be prepared

Facilities Management Graduate\n\nSalary £24,088 - Pay award pending (01/04/2026)\n\nLocation Manchester, Didsbury\n\nClosing Date - Thursday 30th April\n\nAssessment Day - Late May 2026\n\nFinal Stage Interview - June 2026\n\nRole Overview\n\nAs a Facilities Management Graduate at Great Places, you’ll rotate across key operational teams to build a deep understanding of how our workplaces, properties, and services are managed, maintained, and improved. Across two years, you’ll take on real project responsibility, develop professional expertise, and grow into a workplace facilities management role where you’ll make a meaningful impact on our people, customers, and communities.\n\nWhat you’ll be doing as a Facilities Management Graduate at Great Places…\n\nDeveloping Facilities Management expertise and management capabilities\n\nSpending your first year rotating through our Facilities Management, Estates, Grounds Maintenance, Repairs, and other core Head Office teams\n\nLearning how housing organisation operates their facilities management strategy from offices and workplace management to logistics and supply chain\n\nIn your second year, you’ll develop into a role in workplace facilities management\n\nTaking on real project responsibility and make a tangible difference to our business\n\nGaining exposure to a regional corporate property portfolio and learning the national Workplace Facilities Management operations inside-out\n\nUnderstanding how a successful Facilities Management team operates and what skills you need to thrive\n\nWhat We are looking for\n\n * Someone who wants to build a career with purpose\n\n * A team player who brings a positive, helpful attitude\n\n * Someone open to learning and developing their skills and experience\n\n * A good listener who takes pride in detail and follow-through\n\n * Someone who is motivated by improving people’s lives\n\nWhat you’ll need….\n\n * A degree (2:2 or above) in Quantity Surveying, Facilities/Building Management, Engineering or Business by September 2025 or graduated no earlier than September 2023\n\n * To be legally entitled to work in the UK on a full-time basis\n\n * A clean UK driving licence and access to a car\n\n * Excellent written and verbal communication skills\n\n * To be able to work as part of a team, as well as using your own initiative and time management skills to deliver tasks on time\n\n * To be an enthusiastic self-starter with passion, resilience, and adaptability\n\n * To be able to communicate confidently and effectively across all levels of the business\n\n * Self-motivation and determination to succeed in a fast-paced, challenging environment\n\n * To possess an aptitude for problem solving and creative thinking when approaching tasks.\n\n * Keen eye for detail and good organisational skills\n\n * Experience of working in a customer focused environment, with a proven ability of delivering customer service\n\n * Competent level of ICT skills including the full range of Microsoft applications\n\n * Commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing\n\n * Commitment to work in partnership with others for the benefit of Great Places\n\n * Commitment to completing all parts of the training programme\n\n * Ability to work flexibly\n\n * Due to the nature of the role this predominantly in-office, in-person role, you will need to live within a commutable distance from our Head Office in Didsbury, Manchester\n\nHow we support you and your career at Great Places….\n\nA fully accredited apprenticeship/ qualification plus additional short qualifications to aid in your development\n\nFull equipment to help you perform best at your role\n\nDedicated time each week for studying and learning\n\nMentorship and line management from senior professionals\n\nA warm, inclusive team where your ideas and growth matter\n\nOpportunities to shadow across the business and contribute to the social housing sector\n\nAccess to our Growing Greatness talent programme including workshops, networks, and development activities\n\nSupport from our Emerging Talent and Development Specialist which will include reviews, check-ins and the opportunity to discuss your progress

Reports to: Vice President of Sales, North America Function: Sales Management (Inside Sales) Location: Onsite Hours: As you'll be working with our US client base Mon-Thu 13:00-22:00, Friday 13:00-18:00 Package: £120K OTE + About PHMG For over 25 years, we’ve helped brands make a brilliant first impression — and just as importantly, a lasting one. It all started in a tiny Manchester office in 1998. One entrepreneur, one music producer, and one big idea: that sound could transform how businesses connect with customers. Since then, we’ve grown into the world leader in audio branding. But today, we offer much more than sound. From social media strategy and branded content to cloud-based telephony and smarter customer experience tools, we now support almost 40,000 clients worldwide — from global brands to the small businesses we’ve always championed. Our team includes creative specialists, technical architects, voice artists, strategists, patent holders, and even Grammy winners. What brings us together is a shared mission to help every client grow through meaningful, memorable connection. The Role The Head of Sales leads their inside sales team – the driving force behind our new business growth. You’ll inspire and manage a talented group of Media Development Executives (Business Development Representatives) who create qualified meetings and opportunities for our field team. Reporting to the VP of Sales, you’ll bring hands-on leadership, commercial focus, and the energy to drive consistent, high-level performance in a fast-paced environment. You’ll shape a culture of resilience, accountability, and success — ensuring every conversation contributes to our continued global growth. Key Responsibilities • Lead, coach, and develop a high-performing SDR/BDR team to exceed booking and conversion targets., • Foster a culture of performance, ownership, and continuous improvement., • Use data and CRM insights to monitor activity, conversion rates, and overall pipeline health., • Collaborate closely with Marketing, Data, and field teams to optimise performance, • Refine sales messaging, call frameworks, and outreach strategies to maximise efficiency and impact., • Recruit, train, and retain exceptional inside sales talent, • Report trends, insights, and recommendations to the VP of Sales to inform wider strategy., • Champion PHMG’s core values – leading by example every day. Ideal Profile • Proven success leading SDR/BDR, telesales, or inside sales teams within a B2B or contact centre environment., • Hands-on experience as an outbound sales professional, with the credibility that comes from doing the role yourself., • Strong background in high-volume, contact centre-style campaigns, understanding the pace, resilience, and energy required., • Data-driven, confident with CRM systems and performance dashboards. (knowledge of Power BI & Salesforce is advantageous), • Inspirational leader and coach with the ability to motivate teams and build high-performing cultures., • Commercially astute, energetic, and driven to exceed ambitious goals. What you’ll get in return: • Free gym membership, • Cycle to work scheme, • Additional half day off for birthday, • Enhanced maternity, paternity and adoption leave, • Two volunteer days per year for a charity of your choice, • Smart pension scheme, • Life insurance and critical illness cover, • All expenses paid company events and trips, • Free fruit & breakfast, • Company sports teams, • On-site barber and beautician, • Car valet service

Sales Executive Certain Advantage is hiring for Temp Sales Executives based in Manchester city centre. The role is on an ongoing temp basis and requires candidates who can commit to at least 3 month's work, possibly longer. If you are a confident Sales Executive who likes a team environment and is driven by a target-based environment - this is the role for you! Great rate of pay and a fantastic central location. The Company We’re working with a business that’s a leading e-commerce business in Manchester city centre. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great entry level opportunity if you are looking for ongoing temp work. The Role: We’re looking for an enthusiastic and proactive Sales Executives to join their busy existing sales team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp role for you! Key Responsibilities • Building relationships with new and existing partners, • Outbound calls to existing clients to update their Google information, • Uploading documents onto company in-house system Start date Monday 20th April 2026 The Individual • Previous experience in customer service or sales is advantageous but not essential., • Exceptional verbal and written communication skills., • Confident people that enjoy talking to people, • Attention to detail, • Results-oriented with a proven history of meeting or exceeding sales targets., • Capable of working independently as well as collaboratively within a team., • Proficient in using CRM software Working with Certain Advantage We go the extra mile to find the best people for the job. If you’re hunting for a role where you can make an impact and grow your career, we’ll work with you to find it. We work with businesses across the UK to find the best people in Business Support, Legal, Finance, Marketing, HR, IT and Engineering. If this job isn’t for you, head to certainadvantage.co.uk and register for job alerts and career guidance tips.

TAG provides high-touch, personalized travel and event management services to the biggest names on the planet, as well as top C-suite executives and award-winning productions. Our mission is to alleviate the stress and complexity of travel, and we are committed to uncovering solutions to get our clients where they need to be, feeling ready to take on the world. If you’re looking for a fun, ever-changing and challenging environment, TAG is the answer. Whether you are a highly experienced professional or this is the first step in your career, our doors are open to everyone with an ambitious attitude, a genuine spirit and teamwork mindset. Account Manager Overview The role of Account Management is to oversee the strategic commercial relationship between TAG and its valued clients. This position plays an important role within the UK Account Management team, supporting the delivery of exceptional service and long-term value to some of our largest and most important corporate accounts. The role focuses on maintaining and strengthening client relationships, acting as a key point of contact to ensure client needs are clearly understood and effectively supported. This includes working closely with Operations and other internal teams to proactively identify solutions to business or client challenges while maintaining a consistently high level of service delivery. The position also contributes to strengthening client partnerships, supporting account growth, and driving continuous improvement across the overall customer experience. Responsibilities & Duties • Full ownership and accountability for an individual portfolio of premium corporate customers, including delivering all account management activities in line with TAG standards, such as delivering quarterly review meetings and providing strategic advice on client travel programme, • Ownership for wider UK Corporate client base and accountable for driving following metrics profit, retention, and growth, • Proactively support the Head of Account Management in delivering the department objectives, managing and motivating staff, technology adoption, continuous department improvement and excellent customer relationships, • Work with the Head of Account Management to increase customer satisfaction levels across the business, measured through regular customer satisfaction surveys with an objective of increasing the UK Corporate NPS and client retention, • Build and develop multi-level relationships with customers, including proactively reviewing UK client base, potential risks or gaps Qualifications • Extensive TMC Account Management experience, • Knowledge of key client market (Professional Services, Financial and Entertainment), • Hubspot competent, • Proven record of understanding company business and values, successful client management and high client satisfaction Experience TAG Perks At TAG, our company Values matter. Every member of our team exemplifies Teamwork, have an Ambitious spirit and have a Genuine attitude. It’s what makes us who we are! • Package: Market competitive salary with an attractive bonus structure., • Flexibility: Offering a hybrid model between our office and home., • Your Wellbeing Matters: Health plans, pension scheme, EAP programme, • People - Focused Culture: At TAG, we are fortunate to have exceptional people across our entire business — those who prioritise a teamwork mentality, an ambitious spirit and a genuine attitude — even when the going gets tough., • Extras: Career development opportunities, lunch & learns and employee discounts. We are committed to offering an equal opportunity for all employees and applicants. To express your interest in the role, please send your updated CV/resume and a cover letter to .

About us Founded by Spanish-born Cristóbal Balenciaga in 1917 and established in Paris in 1937, the original House of Balenciaga defined modern couture with its many innovations to form and technique. Today it continues to uphold the vision of the House through boundary-pushing collections including women’s and men’s ready-to-wear, accessories, and objets d’art. The brand’s unprecedented interactions with the expanding digital realm, material developments, and today’s social responsibilities keep it at the forefront of modernity. In 2021, Balenciaga’s 50th Couture collection—the House’s first since its founder retired in 1968 – reintroduces a standard of cutting-edge elegance. From October 2015 to July 2025, Demna designed both men’s and women’s collections as the Artistic Director. In July 2025, Pierpaolo Piccioli was appointed Creative Director of Balenciaga. Welcome to Kering Beauté Established in 2023, Kering Beauté aims to create value for the Group and its Houses. In 2023, Kering directly invested in its very own Beauty division, with the creation of Kering Beauté. Bolstered by its industry-leading team, the entity seeks to support the Group’s Houses to develop their Beauty businesses to become growth drivers. The new entity’s teams place innovation and creativity at the heart of their business model to fashion tomorrow’s Beauty – at once sustainable and responsible. Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background. About the roles We are seeking a Part Time Luxury Brand Ambassadors, for our exciting new Balenciaga Counter in Selfridges Trafford Centre, Manchester. With a passion for luxury and fashion, the drive and determination to make a difference and the desire to shape the future of our business. Purpose of the roles As a Luxury Brand Ambassador for Balenciaga, you play a pivotal role in upholding the brand's reputation and delivering unparalleled consistent customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service. Key responsibilities Including but not limited to: • Product Knowledge: Develop a deep understanding of our brand, including fragrances, ingredients, and heritage of the brand, to effectively engage customers and drive sales. • Sales Excellence: Meet and exceed sales targets through proactive customer engagement and effective storytelling of product features and benefits. • Customer Service: Deliver exceptional customer service to create memorable experiences and foster brand loyalty. • Visual Presentation: Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising standards. Skills/Experiences desired • Exceptional communication and interpersonal skills., • Proven experience in luxury retail or a similar customer-facing role., • Passion for the luxury brand and a commitment to delivering an exceptional customer experience., • Goal-oriented with a track record of meeting and exceeding sales targets., • Ability to work effectively in a fast-paced environment., • Flexibility to work weekends and holidays as needed., • Passion for fashion, fragrance or beauty products is a plus. Why Balenciaga? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by Kering Beauté UK&I. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). Kering Beauté is an equal opportunity employer, and we encourage candidates from all backgrounds to apply.If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding. Benefits • 32 days paid annual leave (pro rata for part time employees), • Monthly competitive commission structure, • Extra day off for your birthday, • Product allocation with discounted rate, • Clothing allowance, • Contribution into company pension, • Career progression & Training, • Length of service rewards

✂ About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. ✂ About the role We are seeking for a Luxury Brand Ambassador for our Creed counter in Harvey Nichols Manchester, with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a part-time role 3 days, 22.5 hours per week on a fixed term contract up to a year starting in April 2026. ✂ Purpose of the role As a Luxury Brand Ambassador for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service. ✂ Key responsibilities Including but not limited to: ✂ Skills/Experiences desired • Exceptional communication and interpersonal skills., • Proven experience in luxury retail or a similar customer-facing role., • Passion for the luxury brand and a commitment to delivering an exceptional customer experience., • Goal-oriented with a track record of meeting and exceeding sales targets., • Ability to work effectively in a fast-paced environment., • Flexibility to work weekends and holidays as needed., • Passion for fragrance or beauty products is a plus. ✂ Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. ✂ Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

Are you a Sales Manager with a background in the motor industry or other FCA-regulated environments? This is an opportunity to join a well-established, supportive company that values expertise and puts customers first. Oracle Car Finance is the UK’s leading broker for prestige, sports and classic vehicles and are looking for an experienced Sales Manager to join us. At Oracle Car Finance, we specialise in funding the UK’s most prestigious vehicles — from high-performance supercars to luxury classics. As we celebrate 20 years of market leadership, we’re expanding our presence with new offices now open in Chelmsford and Morley as well as our Head Office in Knaresborough. About the Role We’re seeking experienced Sales Manager to join a new team in Manchester and help deliver the premium service that defines our reputation. What you'll do: • Report to and support Sales Management in day to day running of the department., • Support the Management team to achieve the department goals, • Support the Account Managers to achieve their sale targets and KPI’s through motivation and coaching, • Assist the Sales Management to achieve outstanding service to drive high levels of repeat business and recommendations, • Ensure the Account Managers comply with company and FCA policies and procedures, • Ensure Account Manager follow the Oracle sales process, • Promote and manage the adoption of company vision and values within your function/team What we're looking for: • A minimum of 3 years Sales Manager experience, preferably within the automotive industry or a FCA-regulated environment., • A proven ability in managing and motivating a team to achieve sales targets, • A passion for providing a great customer service experience, • Possesses a high degree of IT literacy, • Exceptional leadership, communication, and interpersonal skills., • A passion for the automotive industry and a strong understanding of the sales process., • Excellent organisational and time-management skills., • A positive, enthusiastic, and results-oriented attitude. What we offer: • A competitive salary with a £60,000 OTE (On Target Earnings)., • 32 days’ holiday (including bank holidays), increasing with service, • Free gym membership, Cycle to Work scheme, EV salary sacrifice, Death in Service and more, • A supportive and collaborative work environment., • Monday–Friday working hours, 8:45am–5:30pm With over £2 billion in funded deals and 2,700+ 5-star reviews, Oracle is trusted by thousands of customers every year. Join our team and help deliver the high standards we’re known for. As an FCA regulated business, any offers of employment will be subject to a full credit search; adverse credit may affect our ability to proceed.

Portfolio Payroll are currently working with a fantastic organisation based in Central Manchester who are looking for a Payroll Onboarding Consultant to join them on a Permanent basis. This is an opportunity to be part of a new business division with growth and development opportunities.\n\nThe role\n\nReporting to the Head of Payroll, your new role as a Payroll Onboarding Consultant will see that you take on the responsibility of ensuring payroll customers have a seamless transition from their current payroll provider.\n\nThis will be their dedicated point of contact throughout the process, aiding them when required and providing excellent customer service throughout.\n\nYou will ideally need to have had some previous exposure to payroll, however someone with an Onboarding background in other Finance related roles, could also be a good fit for the role.\n\nYou will have a keen eye for detail, and have the drive to simplify the Onboarding and welcome process wherever possible for our clients.\n\nResponsibilities\n\nYour main duties will include, but are not limited to:\n\nTo effectively plan and execute customer onboarding projects for payroll in a timely manner.\nTake a trusted and documented approach to appropriate balancing of all Payroll onboarding data such as static data, cumulative year to date balances and comparisons to previous Full Payment Submission files.\nTo explain the onboarding process to the customer through regular project sessions and timely update meetings.\nTo ensure that data migration documents are completed correctly and thoroughly checked during the gathering and loading processes.\nTo assist with processing of parallel runs and ensuring all run results balance with the new customers previous payroll provider.\nTo manage a portfolio of projects at the same time, organising your time to prioritise based on customer and business need.\nTo always maintain customer confidentiality.\nTo educate and guide the customer on both service and system features, remaining clear and concise, always demonstrating excellent customer service.\nEnsuring that the Payroll onboarding SLA is adhered to at all times.\nManaging customers to supply all data to the Onboarding Team in a timely fashion, in order to meet the agreed go live date.\nMeeting all Key Performance Indicators that are set, and documenting all key reasons for project slippage with transparency of reasons and any additional cost implications. \n\nAbout you\n\nPrevious customer onboarding experience within a Payroll or Finance related role, with demonstrable experience of Onboarding principles such as data loads, reconciliation, parallel runs and go live authority (desirable).\nAn awareness of UK payroll legislation and tax regulations (essential).\nPrevious experience in SaaS platforms and, ideally, an awareness of HR and Payroll systems and how they work (desirable).\nLight-touch project management skills.\nExcellent written and verbal communication skills.\nProven experience in building and maintaining positive client relationships.\nThe ability to work in a fast-paced environment.\nThe ability to become a brand ambassador for the business and its sister companies. \n\nBenefits\n\nThis is a business with excellent benefits including:\n\nCommission scheme\nProfit share scheme\nDay off on your birthday\nPerkbox discounts\nAccess to Employee Assistance Programme\n25 days' holiday, plus bank holidays.\nPension Plan and Life Insurance.\nCompany incentives, access to discount schemes.\nHolidays increase after 2- and 5-years' service.\nFree breakfast every Monday\nOpportunity to expand your knowledge from an experienced, friendly team\nModern working environment in Manchester City Centre \n\n51039JTR1\n\nINDPAYN\n\nThe Portfolio Group are acting on behalf of our client in recruiting for this position

Sales Executive\nCertain Advantage is hiring for Temp Sales Executives based in Manchester city centre. The role is on an ongoing temp basis and requires candidates who can commit to at least 3 month's work, possibly longer. If you are a confident Sales Executive who likes a team environment and is driven by a target-based environment - this is the role for you! Great rate of pay and a fantastic central location.\n\nThe Company\nWe’re working with a business that’s a leading e-commerce business in Manchester city centre. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great entry level opportunity if you are looking for ongoing temp work.\n \nThe Role:\nWe’re looking for an enthusiastic and proactive Sales Executives to join their busy existing sales team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp role for you!\n\nKey Responsibilities\n\nBuilding relationships with new and existing partners\nOutbound calls to existing clients to update their Google information\nUploading documents onto company in-house system\nWorking to daily calls targets and conversions each day £13.00 an hour. Shifts are working 9.00am-5.30pm Monday to Friday (40 hours a week) \nStart date Monday 20th April 2026\n \nThe Individual\n\nPrevious experience in customer service or sales is advantageous but not essential.\nExceptional verbal and written communication skills.\nConfident people that enjoy talking to people\nAttention to detail\nResults-oriented with a proven history of meeting or exceeding sales targets.\nCapable of working independently as well as collaboratively within a team.\nProficient in using CRM software \nWorking with Certain Advantage\nWe go the extra mile to find the best people for the job. If you’re hunting for a role where you can make an impact and grow your career, we’ll work with you to find it.\nWe work with businesses across the UK to find the best people in Business Support, Legal, Finance, Marketing, HR, IT and Engineering. If this job isn’t for you, head to (url removed) and register for job alerts and career guidance tips

Who are we? WTA Group is an international logistics company, on a fast growth trajectory. We support companies of all sizes and from all industries with their own growth strategies, by supporting their logistics. This includes the importing of materials and the exporting of products internationally. WTA Group are over 100 years old, and customers and employees both remain loyal to the group with over 50% have worked with us for over ten years. This is evidence that people are at the heart of our business, and our reputation for customer service across the globe is second to none. Key Role To provide freight forwarding & logistics support to WTA Far North and WTA South West, completing the role in line with the current SLA. Key Responsibilities Operations • Complete full multimodal operational responsibilities to ensure service excellence for all clients., • Provide import and export customs clearance., • Raise invoices and process purchase invoices in accordance with Company policy. Customer Service • Resolve customer and supplier queries as outlined in the SLA to ensure service excellence., • Be available to attend client meetings (virtual or in person). Pricing & Procurement • Build relationships with approved suppliers to secure competitive pricing., • Provide client pricing in line with pricing policies, • Prepare tenders accurately and within defined timeframes. Reporting • Provide data for business analytics as requested. Compliance • Complete other duties within the scope, spirit and purpose of the job, as requested, • At all times represent and act in the best interest of the company, the shareholders and the employees, • Work in accordance with the company values to maintain a positive environment with all teams across all departments. Skills, Experience & Behaviours • At least 3 years experience on a Multimodal basis, • Cargowise experience (superuser knowledge preferred), • Customs knowledge, • Strong communication skills both verbal and written, • Agile and responsive, • Ability to prioritise tasks being assigned from the named Companies. Location: Hybrid with 3 days at our Manchester Head Office. Company Benefits: • Competitive salary DOE, • Company profit sharing bonus, • Company EV car salary sacrifice scheme, • Pension, • Life assurance, • Income Protection insurance, • Full training pathway, • Employee Assistance Programme, • And many more... Recruiters and agencies, please do not reach out to us about this post. We will be working with our list of recruiters we already have.

Head of FNOL\n\n£50,000-£55,000 DOE plus quarterly bonus\n\nMonday-Friday\n\nManchester\n\nMPJ Recruitment are delighted to be working with fast growing business based in the heart of Manchester city centre. To lead and develop the FNOL department, ensuring efficient, effective, and customer-focused handling of first notification of loss. The key purpose of the Head of FNOL is to manage the FNOL Team Leaders, work collaboratively and inspire team member to achieve their full potential. \n\nThe FNOL Manager will support and coach the management team to deliver high standards of performance. The successful candidate will work closely with the Head of Operations and business Directors to deliver the best possible service. \n\nWe are seeking a candidate who thrives in a fast-paced environment and demonstrates the ability to perform effectively under pressure. The successful individual will be resilient, adaptable, and capable of maintaining high standards in the face of constant change and competing demands. They will possess strong mental and professional resilience, enabling them to stay focused, composed, and productive in a relentless, high-energy setting. A proactive mindset and the ability to quickly respond to shifting priorities are essential for success in this role.\n\nResponsibilities:\n\nLead a high-performing FNOL department, recruit, develop, motivate and manage team members including team leaders, training function and oversee claims handlers.\nCommunicator of department goals, targets, and updates on a regular basis.\nDeliver a competitive environment with some daily and weekly competitions to keep staff engaged. A budget will be made available for any ideas and games that will deliver additional revenue.\nDefine and monitor KPIs / service levels (inc, call answer times, first contact resolution, quality, accuracy and conversion).\nDrive continuous improvement within the FNOL department by identifying improvement and operational efficiencies.\nEnsure effective management of FNOL handlers, including ensuring that all monthly reviews are completed affectively.\nLiaise with account managers to identity missed opportunities and increase conversions across external panels.\nFoster and develop a positive, high-performing team culture within the FNOL department by promoting collaboration, accountability, and continuous improvement, while supporting employee wellbeing, recognising success, and embedding a customer-first mindset across all interactions.\nManage resource forecasting and staffing requirements to meet demand while maintaining quality and customer service. Ensuring adequate handover of shifts from managers.\nCollaborate with other business areas including Repair, Engineering, Customer Experience and IT to optimise the claims journey, drive customer satisfaction and minimise leakage.\nProvide management information (MI), insight and reporting to senior management: trends, root cause analysis, workload, performance against SLAs, cost per claim and customer feedback.\nOversee training and development of FNOL staff, ensure consistent standard of handling, maintain quality assurance, coaching and mentoring.\nLead audit monitoring and action across FNOL operations, ensuring consistent quality and compliance by reviewing call handling and case outcomes, identifying trends and risks, and implementing targeted improvement plans to drive performance and regulatory adherence.\nAct as escalation point for complex FNOL cases and cross-department challenges.\nReport directly into business Directors on day-to-day performance.\nResolve problems and conflicts positively.\nWork in collaboration with HR on requirements such as Return to Works, Duty of Cares and disciplinaries.\nEnsure compliance with regulatory guidelines and procedures to provide high quality service and outstanding customer care.\nAny other duties required as part of the role.Benefits: \n\nA competitive salary\nQuarterly bonus\nMonday - Friday \n25 days annual leave + bank holidays\nA supportive, friendly, fast‑paced team culture\nModern, city‑centre office environment\nDress‑down Fridays\nPlus other benefits Interested in knowing more? CLICK APPLY

Field Representative\n\nManchester\n\nSalary £27,550 +commission and company vehicle\n\nA leading UK-based field services company is seeking an enthusiastic and motivated Field Representative to join its expanding team. This role offers an exciting opportunity to work independently while engaging with customers and resolving account-related matters on behalf of various clients, primarily within the utilities sector.\n\nKey Responsibilities\n\n * Conduct pre-disconnection visits and meter inspections.\n\n * Perform customer vulnerability assessments and safety checks.\n\n * Negotiate and facilitate payment solutions.\n\n * Attend Magistrates Court to obtain and execute Rights of Entry Warrants.\n\n * Oversee utility isolations and liaise with engineers and locksmiths.\n\n * Ensure compliance with regulatory and industry standards.\n\n * Maintain accurate and up-to-date records of all site visits.\n\n * Provide high-quality service and effective conflict resolution.\n\nRequirements\n\n * Strong interpersonal and communication skills.\n\n * Experience in debt negotiation, collections, or customer service (desirable but not essential).\n\n * Self-motivated, proactive, and capable of working independently.\n\n * Ability to work in a fast-paced environment with deadlines and targets.\n\n * Basic IT proficiency and report-writing skills.\n\n * Flexibility with working hours.\n\nWhats on Offer\n\n * Competitive salary plus performance-based incentives.\n\n * Company vehicle provided (including private use).\n\n * Comprehensive training at the head office.\n\n * The chance to work remotely with allocated territory-based visits.\n\nThis full-time position requires adaptability and a professional approach when interacting with customers. If you are looking for a rewarding career with a company committed to high standards and customer care, this role could be the perfect fit.\n\nApply today to become part of a dynamic and respected field service team

We are seeking an experienced Regional Installation Manager to oversee Domestic & Retail installation operations across the North West. You will manage engineers, coordinate projects, and ensure installations are delivered safely, on time, and to a high standard. Occasional travel to the Leeds head office is required.\n\nKey Responsibilities\n\n * Manage a team of 20–30 engineers and the regional vehicle fleet\n\n * Plan and coordinate installation schedules and service calls\n\n * Handle customer complaints and aftercare issues\n\n * Ensure health & safety compliance and conduct site audits\n\n * Coordinate logistics and deliveries with the factory\n\n * Manage budgets, costs, and operational efficiency\n\n * Assist with recruitment, training, and team development\n\nIdeal Candidate\n\n * Experience in installation management or similar roles (telecom, alarm systems, garage doors, kitchen/bathroom fitting, construction)\n\n * Strong people management and leadership skills\n\n * Outgoing, organised, and customer-focused\n\n * Basic IT skills (Microsoft Office)\n\n * Willingness to learn and manage multiple priorities\n\nAdditional Information\n\n * Home-based with travel across the North West\n\n * Occasional travel to Leeds Head Office\n\n * Company car allowance\n\nIf you are currently an Installation Manager, Senior Installer, or Lead Engineer, or have hands-on trade experience and want to step into a management role, we’d love to hear from you.\n\nApply: Click ‘Apply’ or contact Dana at Chase Taylor Recruitment, quoting reference MM6526

We have an opportunity for an Import Merchandiser to join our team in Salford on a 1 year Fixed term basis. Reporting to the Head of Operations, the merchandiser will liase with offshore suppliers, factories and customers to manage the critical path ensuring all products meet the delivery dates while maintaining the quality and safety standards required.\n\nResponsibilities\n\nManage Customer and Licensor approvals to meet critical path. \n\t\nCheck lab dips/strike offs and bulk fabric submissions and manage customer approval\n\t\nRaise orders on the internal system and notify country offices / factories as required. \n\t\nInput data into the internal Order Management system to provide up to date and accurate information for the production and warehousing teams to work from\n\t\nComplete customer packaging requirements and order photographic samples with factories \n\t\nLiaise with the Licensing coordinator regarding the development and approval of licensor packaging. \n\t\nEnsure all paperwork is kept up to date and ensure customer contracts match our PO/SO \n\t\nArrange and lead customer pre-production meetings \n\t\nBe responsible (along with Technical team) for Gold Seal checking procedure and authorizing shipment of goods \n\t\nCo-ordinate the checking and approval of invoices and packing lists and giving the authorization to accounts for payment. \n\t\nWork alongside the warehouse team to ensure on time delivery of goods to the customer.\n\t\nMeetings with the customer as per agreement with the Account Manager. \n\t\nIdentify opportunities for improving the method of operation in your area of responsibility.\n\t\nAny other duties deemed necessary by management.\n\t\nObserve all Company Rules, Standard Operating Procedures and Company Policies particularly in relation to Health and Safety, Harassment, Disciplinary and ICT Security.\n\t\nMaximize efficiency by supporting Cooneen Lean continuous improvement activities \n\nThis is not an exhaustive list of all responsibilities. The successful job holder will be expected to perform varying tasks as required by their line manager & the overall objectives of the organisation.\n\nReward\n\nAt the Cooneen Group, we focus on the wellbeing of our employees. In addition to a competitive rate of pay and work within a modern and comfortable environment, you’ll receive a generous 35 days annual leave private healthcare cash plan for you and your dependents, and lunchtime finish on Fridays. \n\nFacilities at our include a staff kitchen, where complimentary fresh fruit ?tea, coffee and filtered water are provided each day. Other benefits include employee assistance program, Royal London pension, paid refer a friend scheme, and employee social club.\n\nRequirements\n\nEssential\n\nPrevious Import Merchandising experience.\n\t\nProficiency in a range of software, including MS Office Suite.\n\t\nAbility to see a full colour range (required for checking lab dips)\n\nDesirable\n\nDegree or equivalent in Industry related field. \n\t\nWorking with licensors, or character wear \n\t\nPrevious experience of working within the fashion or textiles industry, ideally in childrenswear.\n\t\nClean current driving license (for attending customer visits)\n\nAbout The Cooneen Group \n\nCooneen Group is one of the largest and most diversified garment manufacturers in Europe. We are a successful, stable group of companies operating in a range of clothing markets globally. Our group is comprised of over 250 employees employed across four individual companies bringing innovative design, excellent customer service, and strong, stable supply chains in order to meet and exceed customers expectations. Each business unit focuses on delivering outstanding garment solutions for clients with very specific garment requirements.\n\nCooneen has been designing, manufacturing, and supplying licensed garments to some of the largest retailers in the UK for over 50 years, which continues from our Manchester design studio and sales office today.\n\nThe Cooneen Group is an Equal Opportunities Employer \n\nWe reserve the right to enhance criteria on shortlisting

Job title: Product Manager Reports to: Head of Product Management Location: Hybrid / Remote / Manchester Contract Type: Full-time, Permanent Salary & Benefits: Competitive Salary + Benefits Package About Yourgene Health: Yourgene Health offers a comprehensive suite of non-invasive prenatal testing (NIPT) solutions, including a complete NGS workflow designed to provide laboratories with flexible, scalable testing and a broad clinical menu, tailored to their needs. In addition, Yourgene also offer a NIPT sample service for healthcare professionals. Supporting the wider reproductive lifecycle, Yourgene offer a portfolio of PCR-based clinical screening assays, including tests for cystic fibrosis, aneuploidy analysis, pregnancy loss, male factor infertility, and thrombosis risk. As part of the expanding Precision Medicine portfolio, the Yourgene® DPYD genotyping PCR assay supports safer chemotherapy regimes, by identifying patients at risk of severe fluoropyrimidine toxicity. Powered by Ranger® Technology, Yourgene’s portfolio of automated DNA size selection instruments delivers high-precision fragment selection and dynamic target enrichment across a wide range of clinical and research sequencing applications. Designed to support laboratories from low- to high-throughput workflows, Ranger® instruments provide an innovative solution for applications including NIPT, gene synthesis, CRISPR gene editing, and long-read sequencing. Yourgene Health is part of the Novacyt Group of companies and is headquartered in Manchester, UK with facilities in Singapore and Canada. Our Culture: Yourgene is a growing, vibrant and exciting place to work, we are looking for committed driven individuals to be part of our next growth journey. Our culture is described by our employee's as collegiate, friendly, professional, innovative, open and fast paced. We have many social and wellbeing initiatives run by our Nova Social and Charity Huddle that keep our sense of community and togetherness alive. At Yourgene we focus on putting values led programmes in place to ensure that we can attract, retain and develop our people. We want our people to have a career with Yourgene and we ensure that they are recognised and rewarded for their achievements and commitment, everyone plays a critical role in our growth journey. Description of role: We are looking to recruit a full-time and permanent Product Manager, a key strategic role with responsibility for a defined portfolio of Yourgene Health products. The Product Manager plays a strategic role within the organisation, ensuring that our products deliver meaningful value to customers while supporting sustainable business growth. This role is responsible for understanding customer needs, market dynamics, and emerging opportunities, translating these insights into product strategies that drive innovation and competitive advantage. Working cross-functionally with commercial, scientific, and operational teams, the Product Manager ensures we are building the right products for the right customers and solving the most important problems in the market. They are responsible for guiding product development from concept through launch and lifecycle management, ensuring that products are delivered to the highest standards and aligned with business objectives. By combining strong market insight with customer understanding, the Product Manager helps identify new opportunities to create value, improve existing offerings, and shape the future direction of the product portfolio. Ultimately, this role ensures that our organisation continues to develop products that meet customer needs, deliver measurable impact, and drive long-term growth. Key areas of responsibility: • Owning and defining the product vision and strategy., • Creating the strategic product roadmap, developing business cases and ensuring alignment within the company., • Leading on the voice of the customer and capturing feedback to provide valuable insights., • Developing curated, specific and clear user needs that have captured the voice of the customer., • Collaborating with product development to translate into product features or updates or new releases., • Contributing to the companies NPI strategy and execution., • Developing and executing successful Go To Market (GTM) plans., • Developing market led pricing models with cross functional input., • Value proposition and positioning., • KOL engagement programme., • Customer collaborations to validate and beta test new updates / features., • Develop sales enablement tools. Qualifications, Skills and Abilities: Behaviours: • Strategic thinker., • Self- starter with excellent collaboration and communication skills., • Technically curious and literate – ability to understanding a range molecular diagnostics workflows and technologies including NGS and PCR., • Empathy - ability to empathise and develop a deep understanding of what success looks like for the customer., • Customer focused – able to put themselves into the shoes of the customer and build rapport., • Curiosity – the desire to explore problems with the customer and understand the multi-faceted way these can be resolved., • Exceptional attention to detail, • Expectation of up to 20% travel – across UK, customers and events globally as required Qualifications: • Life science degree, • Product Management experience within a technical field, • Business experience in molecular diagnostics Closing Date: Monday 13th April, 2026 Equal opportunities: Yourgene Health and the Novacyt Group of companies provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law. Notice to Agency and Search Firm Representatives: Yourgene Health and the Novacyt Group of companies is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Yourgene Health and Novacyt Group employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Yourgene Health and the Novacyt Group of companies. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

About NPG North Property Group (NPG) is transforming the property industry with a bold, innovative approach. With over two decades of combined experience, we’ve been delivering award-winning service and ground-breaking solutions since our inception in 2017. From Leeds to Manchester and beyond, we are more than a property agency — we are a team dedicated to crafting exceptional experiences and unlocking exclusive opportunities. Why Join us? We’ve been recognized for our innovation and growth, earning accolades such as: • Ranked 46th on The Sunday Times list of fastest-growing founder-led businesses in 2023., • Sales & Lettings Agency of the Year 2024 by the RESI Awards., • Finalist for the Property Week Awards, Great British Entrepreneur Awards, and more., • Among Yorkshire's top 10 fastest-growing businesses in 2023. The Role The Senior Property Manager will be responsible for overseeing the management of a portfolio of residential properties on behalf of investor landlords. The role requires ensuring compliance with all relevant regulations, delivering exceptional service to landlords and tenants, and maintaining the highest standards of property care. Ensure the team are hitting KPI’s and creating weekly updates to the Head of Property Management with any recommendations or advise where needed. Ensure the team are on time and are completing their work in the working hours. This includes having team members working on a Saturday. A key focus of this role is handling tenancy lifecycle processes, coordinating property maintenance, and ensuring that rental income is collected efficiently. The role also demands strong organisational skills, problem-solving abilities, and a proactive approach to resolving tenant and landlord concerns. Key Responsibilities Property Portfolio Management • Manage a small portfolio of high client landlords, ensuring you are keeping up to a high standard., • Ensure compliance with all legal and regulatory requirements, including tenancy agreements, safety certifications, and deposit protection schemes., • Conduct routine property inspections to assess condition, identify maintenance needs, and ensure compliance with tenancy agreements., • Handle tenancy renewals, rent reviews, and termination procedures in line with company policies and legal requirements., • Coordinate and oversee property maintenance, liaising with contractors and ensuring timely resolution of issues., • Maintain accurate records of maintenance requests, works completed, and associated costs., • Ensure all safety certificates, including gas, electrical, and fire safety, are up to date and properly documented., • Implement and monitor compliance processes to ensure adherence to industry best practices and legal requirements., • Act as the primary point of contact for landlords and tenants, providing expert advice and support., • Foster strong relationships with landlords by providing market insights, rental performance updates, and proactive recommendations., • Mediate and resolve disputes between landlords and tenants, ensuring fair and practical resolutions., • Provide guidance on rental valuations, market trends, and property investment strategies to maximise landlord returns., • Ensure timely collection of rent and manage arrears, implementing effective rent recovery strategies when necessary., • Process invoices and payments for maintenance and property-related expenses., • Assist landlords with budgeting for property expenses and advising on cost-effective maintenance solutions., • Identify opportunities for improving property management processes and service delivery., • Work closely with the senior management team to implement new technologies and software to streamline operations., • Keep up to date with legislative changes and industry trends, ensuring compliance and best practice., • Establish and maintain efficient systems for tracking tenancy agreements, maintenance schedules, and compliance documentation. What We’re Looking For Key skills & Competencies • Organisation: Exceptional time-management skills with the ability to handle multiple priorities efficiently., • Customer Service: Strong commitment to delivering outstanding service to landlords and tenants., • Problem-Solving: Ability to address complex property and tenant issues with strategic thinking and practical solutions., • Communication: Excellent written and verbal communication skills, adaptable to different audiences., • Technical Knowledge: Familiarity with property management software, relevant legislation, and industry standards., • Negotiation: Proven ability to manage difficult conversations and align differing expectations., • Attention to Detail: Strong focus on accuracy and compliance with regulations and internal policies. Qualifications and Experience • Previous experience in the property sector is desirable, preferably within a lettings or estate agency environment., • Strong IT skills, including experience with property management software. What We Offer • Competitive salary., • Opportunity to gain industry qualifications - ARLA, • Opportunities for advancement in a high-growth, innovative company., • A dynamic and inclusive work environment that values your contributions., • Modern, stylish offices designed to foster collaboration and creativity., • Autonomy to solve challenges and make an impact in a forward-thinking organization., • Company/Team events Join Our Journey At NPG, we’re setting new standards in real estate. If you’re ready to lead, innovate, and drive change, we want to hear from you. Apply today and be part of a team that’s shaping the future of property.

We are currently working with a specialist Cleaning & Facilities Management provider, to recruit a Head of Operations role to oversee the operational delivery and supply chain divisions. The role would be hybrid/field based, with occasional trips to the Manchester office\n\nThe Head of Operations is responsible for the safe, efficient and profitable delivery of all field-based services across the UK.\n\nThis role leads:\n\n * Field operations (Regional Operations Managers & technicians)\n\n * Supply chain strategy, performance and governance\n\n * Operational capability, standards and resource model\n\nWorking alongside the Head of Customer Operations, the role ensures that\njobs are delivered right first time, on time, and at the right cost\n\nCandidate requirements:\n\n * Minimum of 5 years’ operational leadership and supply chain experience in an operational service/FM/cleaning sector\n\n * Previous cleaning, specifically specialist cleaning experience is desirable\n\n * Strong track record in managing geographically diverse service delivery\n\n * Understands and is agreeable to work different hours/shifts to include nights/weekends where required.\n\n * Proven leader and example setter\n\n * Experience in reactive natured businesses\n\n * Supply chain relationship management

We’re hiring a Service Manager to head up our clients UK & Ireland territory—driving service excellence, aftermarket growth, and customer satisfaction across a premium portfolio of automated manufacturing systems for range of Aerospace and defence manufacturers\nYou will be responsible for management of a service team (4 Engineers) and drive continued service sales to maintain client relation and increase workflow.\nThe successful candidate will have a demonstrable technical background working within a Service Management role ideally within an automation / Machine tool based environment. Experince with aftermarket sales is also a part of the role so experinece with this is highly desireable\nKnowledge of CNC Machine tools, Beckhoff / Siemens PLCS and FANUC/Kuka/ ABB Robotics would be highly advantageous.\nThis role will be based remotely in the UK with travel to client sites as required\nThe role will cover sites mainly in the Midlands / NW but also some across the UK so a willingness to travel is required.\nRole Description\n * Leading and developing a territory-wide service team focused on CNC machinery, robotics, and automated systems\n * Driving proactive account management and long-term service agreements\n * Promoting aftermarket products to optimise machine uptime and lifecycle performance\n * Coordinating service operations and ensuring delivery is on time, on budget, and compliant\n * Collaborating with global back-office and sales teams to maximise territory potential\n * Reporting directly to the Head of Services RoE and contributing to global service strategy\nSkills and Qualifications\n * Demonstrable experience working within a service management role in a fast paced environment\n * Candidates must be qualified in a suitable engineering discipline\n * Strong commercial awareness\n * Working knowledge of PLC’s ( Beckhoff / Siemens ) is advantageous\n * Good working knowledge of Robotics ( ABB/ Fanuc/ Kuka Advantageous) - Desirable\n * Strong customer service mind set\n * Willing to travel as required to sites in the UK and Ireland.\n * Full UK Driving License and valid passport\nThis vacancy is being advertised by Complete Talent Services Ltd who are acting as an Employment Agency

Customer Compliance Agent\n Certain Advantage is hiring for a Customer Compliance Sales Agent based in Manchester city centre. The role is on an ongoing temp basis and requires candidates who can commit to at least 3 month's work, possibly longer.\n \n The Company\n We’re working with a business that’s a leading e-commerce business in Manchester city centre. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great entry level opportunity if you are looking for ongoing temp work.\n \n The Role:\n We’re looking for an enthusiastic and proactive Customer Compliance Sales Agent to join their existing team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp role for you!\n \n Key Responsibilities\nBuilding relationships with new and existing partners\nMaking a high volume of outbound calls to clients to verify client ID and proof of address\nUploading documents onto company in-house system \n £13.00 an hour. Shifts are working 8am-4pm and 9.00am-5.00pm Monday to Friday.\n Start date Monday 12th January 2026\n \n The Individual\nPrevious experience in customer service or sales is advantageous but not essential.\nExceptional verbal and written communication skills.\nConfident people that enjoy talking to people\nAttention to detail\nResults-oriented with a proven history of meeting or exceeding sales targets.\nCapable of working independently as well as collaboratively within a team.\nProficient in using CRM software \n Working with Certain Advantage\n We go the extra mile to find the best people for the job. If you’re hunting for a role where you can make an impact and grow your career, we’ll work with you to find it.\n We work with businesses across the UK to find the best people in Business Support, Legal, Finance, Marketing, HR, IT and Engineering. If this job isn’t for you, head to (url removed) and register for job alerts and career guidance tips

Electrical Engineer (Commercial)\n\nManchester or Yorkshire\n\n£40,000 - £45,000\n\nAbout FMServ\n\nFMServ is a leading provider of mobile technical services and facilities management solutions based in Warwickshire and serving clients across the UK. Established in 2018 we provide a ‘one stop shop’ for all commercial and residential property development and reactive maintenance.\n\nFMServ offers a nationwide commercial property maintenance service, including 24-hour emergency call-outs and other small works.\n\nDue to continual year on year growth, as of 2025 we employ over 75 employees across the UK and are expanding.\n\nJob Description\n\nCommercial Electrical Engineer\n\nLocation: Mobile (Scotland – Glasgow, Edinburgh)\n\nAs a Commercial Electrical Engineer you will have overall responsibility for the works you carry out on site. The primary role of this position is to carry out the required works to ensure that the correct and compliant working order of electrical systems.\n\nYou will be expected to have good customer service skills with the ability to engage and interact with customers as and when required.\n\nWhat we offer you\n\nFMServ are a national medium sized, established Facilities Management company. Our processes have been designed to make life easier for our field engineers who are fully supported from our head office based within Warwickshire. Our professional, flexible approach have won us clients such as the NHS, Virgin Media, Barclays and others. As we continue to grow we can offer continual development, good career prospects should you be seeking progression, reliable work with fully vetted clients, and a dependable dedicated team supporting you with your day-to-day workload.\n\nResponsibilities\n\nThe Commercial Electrical Engineer will be carrying out:\n\n· Small project work\n\n· PPM (planned preventative maintenance) work\n\n· Reactive and emergency jobs\n\n· Electrical Fault Finding\n\nQualifications / Experience\n\nTo be successful in the Commercial Electrical Engineer role you must have:\n\n· 18th edition electrical qualification\n\n· Have experience in the commercial sector\n\n· At least 3 year’s experience working in a FM company\n\n· Full UK Driving Licence\n\n· Ideally 2391\n\nAttributes and Qualities\n\n * Confident and professional demeanour\n\n * Good customer service skills\n\n * Proactive approach\n\n * Good level of written and oral communication skills\n\n * Excellent interpersonal skills\n\n * Able to meet deadlines\n\nBenefits and what’s provided\n\n· 40h per week\n\n· Optional overtime\n\n· Potential weekend working\n\n· 20 Days holiday\n\n· Company pension\n\n· Company vehicle\n\n· Fuel card\n\n· Mobile phone\n\n· Uniform\n\n· PPE\n\n· Specialised tools\n\n· (Must have own hand and power tools)\n\nJob Types: Full-time, Permanent\n\nBenefits:\n\n * Company pension\n\n * Employee discount\n\n * Referral programme\n\nWork Location: On the road

German Speaking Sales Executive\n Certain Advantage is hiring for a German Speaking Sales Executive, for a fantastic client based in Manchester city centre. The role is on an ongoing temp basis and requires candidates who can commit to long term work. If you are a confident German Speaking Sales Executive who likes a team environment and is driven by a target-based environment - this is the role for you! Great rate of pay and a fantastic central location.\n\nThe Role:\n We’re working with a business that’s a leading e-commerce business in Manchester city centre. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great entry level opportunity if you are looking for ongoing temp work. We’re looking for an enthusiastic and proactive German speaking Sales Executive to join their busy existing sales team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp role for you!\n\n Key Responsibilities:\n\nBuilding relationships with new and existing German partners\nOutbound calls to existing clients to update their Google information\nUploading documents onto company in-house system\nWorking to daily calls targets and conversions each day\nOccasionally supporting the English-speaking team when needed. \n £13.00+ an hour (£27,000). Monday to Friday 9.00am-5.30pm (40 hours a week) \nStart date 12th January 2026\nOffice based role\n\n The individual\n We’re looking for people who are:\n\nFluent in German(native or business-level).\nConfident and enjoy speaking to and helping people\nMotivated to get results and solve problems\nHighly enthusiastic\nExcellent telephone manner, communication and listening skills.\nPrevious customer service experience would be an advantage but not essential. Full training and support given\nConfident, proactive, and target-driven attitude.\nSelf-motivated with the ability to work independently and as part of a team.\nComfortable using CRM systems and Microsoft Office.\n Working with Certain Advantage\n We go the extra mile to find the best people for the job. If you’re hunting for a role where you can make an impact and grow your career, we’ll work with you to find it.\n We work with businesses across the UK to find the best people in Business Support, Legal, Finance, Marketing, HR, IT and Engineering. If this job isn’t for you, head to (url removed) and register for job alerts and career guidance tips

Main Responsibility: Oversee branch operations and manage personal bankers’ operational duties, acting as the primary on-site leader in the absence of the Area Branch Manager, who focuses on business development. Report directly to the Area Branch Manager with a dotted line to Head Retail Operations. Key Responsibilities: • Ensure branch operational excellence alongside the Area Branch Manager., • Manage operational performance of Personal Bankers/Cashiers., • Hold joint custody of cash, valuables, security forms, and locker keys; sole custody of loan documents., • Maintain branch keys and alarm codes as the second point of contact for emergencies., • Supervise and authorize cash transactions, ensuring AML/KYC compliance., • Enter and manage inventory of security forms., • Authorize debits to constituent and office accounts (within agreed limits)., • Monitor and balance bills, postage, and stationery; reorder as needed., • Verify and sign Demand Drafts and inward clearing transactions., • Reconcile accounts and oversee account opening/closing., • Manage loan accounts, including appraisal, supervision, and documentation., • Calculate drawing power and assist in loan application preparation/renewal., • Ensure KYC compliance and maintain loan-related registers., • Oversee daily branch operations, staff punctuality, customer service, and complaint resolution., • Maintain cleanliness, decorum, and data security; adhere to record retention policies., • Support branch audits, reviews, and general administration., • Perform clerical tasks (fax, email, word processing, database management) as needed., • Cover for Clerk-Cashier or Branch Manager when required.

Sales Manager\n\nLocation: Irlam, Manchester\n\nOffice Based with occasional UK travel and some international travel as required\n\nCommutable locations: Manchester, Salford, Warrington, Trafford, Stockport, Altrincham, Bolton, Wigan, Leigh, St Helens, Liverpool\n\nTHE OPPORTUNITY\n\nTCS Consulting is working in partnership with a long-established, family-owned manufacturing business operating within the foundry and metal casting sector.\n\nThis is a key leadership role for an experienced Sales Manager who can take ownership of the sales function, lead commercial growth, manage key accounts, and develop a high-performing team. The business supplies technically engineered products into a range of industrial markets and is looking for someone who can combine strategic leadership with a hands-on, customer-facing approach.\n\nJOB DESCRIPTION: Sales Manager, Technical Sales Manager, Commercial Manager, Head of Sales, Business Development Manager\n\nAs Sales Manager, you will lead the overall sales function across domestic and export markets. You will be responsible for sales strategy, key account development, new business generation, forecasting, and team leadership, while working closely with internal departments to ensure customer requirements are met and commercial opportunities are maximised.\n\nKEY RESPONSIBILITIES:\n\n * Take full responsibility for the overall sales function\n\n * Develop and execute sales strategies to grow market share in both domestic and export markets\n\n * Deliver against agreed sales targets and budget\n\n * Own and develop relationships with key customers, negotiating pricing, contracts, and service agreements\n\n * Identify and secure new business opportunities across target industries including OEMs, contractors, and end users\n\n * Deliver accurate sales forecasts, pipeline reports, and performance updates to the board\n\n * Oversee estimation, new product introduction, and order book management\n\n * Ensure marketing activities are aligned with sales strategy and use market insights to inform commercial decisions\n\n * Work closely with Estimating, Production, Supply Chain and Logistics, Quality, and Technical teams to deliver on customer expectations\n\n * Lead, manage, coach, and develop internal and external sales teams\n\n * Maintain regular engagement with field sales through accompanied visits and support strategic supplier and customer relationships\n\nPERSON SPECIFICATION:\n\nTo be successful in your application, you will need to meet the following criteria.\n\nEssential Requirements\n\n * Proven track record in B2B technical sales within the foundry, castings, forgings, or closely related manufacturing sector\n\n * Strong understanding of casting processes, metallurgy, and the ability to interpret engineering drawings and specifications\n\n * Experience of successfully managing and developing a sales team\n\n * Excellent negotiation, communication, and relationship-building skills\n\n * Full UK driving licence and willingness to travel nationally and occasionally internationally\n\nDesirable requirements\n\n * Degree in engineering, metallurgy, or a related discipline\n\n * Existing network of contacts in target industries such as hydraulics, pumps, valves, automotive, construction, and defence\n\n * Experience with CRM and ERP systems\n\nThe ideal person will be a commercially strong and technically credible sales leader who is comfortable operating at both strategic and operational level. You will be proactive, adaptable, and confident building long-term relationships with customers while driving accountability and performance within the sales team.\n\nTHE COMPANY\n\nOur client is a long-established, family-owned manufacturing business within the UK foundry sector, supplying investment castings, die castings, metal injection mouldings, and forgings to customers across a range of industrial markets through both UK production and international supply partnerships.\n\nIt is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Sales Manager, Technical Sales Manager, Commercial Manager, Business Development Manager, Head of Sales, foundry sales, castings, forgings, metal components, engineering-led manufacturing, OEM sales, subcontract manufacturing.\n\nBenefits:\n\n * 22 days annual leave plus bank holidays, increasing with length of service up to 28 days\n\n * Monday to Friday with half day finish on Fridays\n\n * Company pension scheme\n\n * Long service award scheme\n\n * Enhanced Paternity Pay\n\n * Company Sick Pay\n\n * Company Bonus Scheme\n\n * Paid company social events throughout the year\n\n * Annual pay reviews\n\n * Christmas and Birthday Bonus\n\n * Life Assurance

Customer Service Advisor\nCertain Advantage is hiring for a Customer Service Advisor for a fantastic client based in Manchester city centre. The role is on a permanent basis, with excellent benefits.\n£27,300\nStart date Monday 30th March 2026\n \nThe Role:\nWe’re looking for enthusiastic Customer Service Advisors to join a leading Financial Services client in Manchester city centre.This is a great opportunity for someone with a passion for customer service and enjoys building relationships with new customers every day.\n\nKey Responsibilities:\n\nHandling a high volume of inbound calls\nDealing with complex queries and complaints\nBuilding relationships with customers every day\nTaking ownership of each personal call or query\nManaging multiple tasks\nAble to provide the exceptional customer service to customers via phone, email, live chat, and social media\n\nOffice based in Leeds city centre for first 6 months and then (2 days a week at home and 3 days in the office) hybrid model.once probation is passed. The role is 37.5 hours per week Monday to Friday. Shift patterns include 7.45am-4.15pm; 8.30am-5.00pm, 9.00am-5.30pm, 9.15am-5.45pm on a rotational basis. Successful applicants will be required to undergo a DBS and credit check.\n\nThe individual\nWe’re looking for people who have:\n\nStrong ability to build rapport with customers across multiple communication channels.\nConfident IT user, comfortable navigating a variety of internal systems.\nCapable of working independently, making sound decisions, and escalating issues appropriately when required.\nSkilled at multitasking, managing several systems and processing information efficiently while engaging with customers.\nEager to learn, develop, and continuously enhance skills.\nCommitted to delivering an outstanding customer experience via telephone, written communication, and social media platforms.\nAble to provide accurate customer information, manage account access, respond to enquiries, and resolve complaints effectively.\nBe customer- focused\nExcellent listening and communication skills\nExperience of working in a regulated environment ideally Financial Services but not essential.\nExcellent attention to detail\nResilience\nAbility to work in a fast-paced environment\n\nWorking with Certain Advantage\nWe go the extra mile to find the best people for the job. If you’re hunting for a role where you can make an impact and grow your career, we’ll work with you to find it.\nWe work with businesses across the UK to find the best people in Business Support, Legal, Finance, Marketing, HR, IT and Engineering. If this job isn’t for you, head to (url removed) and register for job alerts and career guidance tips

Portfolio are proud to represent our client, a Global Software company in their serach for a Retentions Specialist. Contract renewals are the main focus of this role, you will have experience in negotiating contracts, having difficult conversations, objection handling, getting clients re-invested and re-engaged and ultimately retaining the business. You will get commission for every successful renewal as well as good progression pathways. If you come from an Account Manager, retentions or sales background and are looking for a new challenge, apply today and we'll be in touch! \n\nDay-to-day responsibilities include but are not limited to the below:\n\nMeet and exceed all monthly Save Rate targets\nMeet and exceed all individual KPIs\nRecord information accurately in CRM\nReport on own performance weekly/ monthly/ quarterly to the Head of Retention and Customer Solutions\nIdentify opportunities to increase contract value by discussing additional products, services and software over usage, focussing on the needs of businesses and driving product usage and engagement\nWork with the finance and credit control departments to retain clients experiencing financial hardship\nWork with the customer service team to re-engage dissatisfied clients following service issues with a view to establishing long term business relationships and customer loyalty\nGenerate new business opportunities via referrals from existing client base or networking\nMaintain and improve client sentiment and online reputation by always providing a super service\nTake ownership of own product knowledge ensuring you are an expert in all things BrightKey requirements \n\nRequired skills and experience\n\nMust have exceptional customer service skills\nMust have a proven record of retaining lost clients through negotiation and excellent customer service in a B2B environment\nMust be able to communicate with internal stakeholders at all levels\nAbility to work in a fast-paced environment\nAdaptable to change and willing to bring forward ideas to shape the future of the role\n Benefits \n\nEnhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service (22 Days for Field Sales)\nPrivate health care cover after 5 years' service\nNew business referral scheme\nAccess to Health Shield\nAccess to the EAP service\nRefer a friend scheme\nPaid birthday leave\nPension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service\nGroup life insurance\nEye care contribution\nFree fruit (office-based staff)\nTravel Season Ticket loan scheme\nMilestone recognition\nDiscounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements\nPace health Club (situated in the park Inn) discounted gym membership and spa treatments\nPark Inn 20% off food and drink\nNew Century food and drink discount\nRevolution De Cuba food and drink discount\nCycle 2 Work scheme* after probationary period\nFree On site Gym\nBright Exchange perksINDMANJ\n\n51242LF\n\nThe Portfolio Group are acting on behalf of our client in recruiting for this position

Assistant Branch Manager\n\n📍 Manchester (Fully Office-Based)\n 💰 £38,000 per annum\n\nWe are currently recruiting for an experienced Assistant Branch Manager to join a well-established banking organisation in Manchester. This is a key role within the branch, responsible for overseeing daily operations, supporting team performance, and ensuring high standards of customer service, compliance, and operational control.\n\nThe Role\n\nWorking closely with the Area Branch Manager, you will take joint responsibility for the smooth and efficient running of the branch. You will play a hands-on role in managing operations, supervising staff, and ensuring adherence to regulatory and internal procedures.\n\nIn the absence of the Area Branch Manager, you will take full operational responsibility for the branch.\n\nKey Responsibilities\n\nOversee day-to-day branch operations, ensuring operational excellence and efficiency\nAct as Line Manager for Personal Bankers and Cashiers, driving performance and productivity\nSupervise cash operations, including control and authorisation of transactions\nMaintain joint custody of cash, security items, and branch keys, ensuring adherence to control procedures\nEnsure full compliance with AML, KYC, and UK banking regulations\nAuthorise transactions and monitor account activity in line with delegated authority\nOversee account opening/closing processes and maintain accurate documentation\nManage loan administration, including documentation, monitoring, and file maintenance\nSupport the preparation and assessment of credit proposals and lending decisions\nHandle customer queries and complaints, ensuring excellent service standards\nConduct reconciliations of internal and external accounts\nSupport branch audits, controls, and reporting requirements\nEnsure smooth coordination with internal departments including Operations, Compliance, and Head Office\nMaintain high standards of branch presentation, security, and data protection\n\nAbout You\n\nStrong experience in retail banking operations\nGood understanding of AML, KYC, and risk controls within UK banking\nProven ability to manage and lead a small team\nExperience in cash management, account operations, and branch controls\nKnowledge of loan processing and credit documentation\nExcellent organisational skills and attention to detail\nStrong communication skills with a customer-focused approach\nAbility to work independently and take ownership of branch operations\n\nWhat's on Offer\n\nSalary of £38,000 per annum\nOpportunity to step into a key leadership role within branch operations\nExposure to a broad range of banking functions including operations, compliance, and lending\nStable, full-time position based fully onsite in Manchester

Head of Unified Support Manchester, UK 🚀 We’re growing - and we’d love you to grow with us Giraffe360 is looking for a Head of Unified Support to lead the next phase of our support function, creating a more unified, scalable model that supports our growth. This is a key leadership role. Giraffe360 already has a fantastic agentic support team, bringing together a lean human agent team, with AI based support & triage maintaining a 95%+ CSAT score & great customer feedback, with team leadership in place. We are looking to build out a widened support function, bringing together project & processing support, hardware & bug fixes to create a more joined up experience, and help shape how support works in a scaling tech business. You’ll play a big part in ensuring our support function is efficient, connected across multiple disciplines, built for global delivery and covering the client’s entire Giraffe360 pipeline. That means improving how issues are handled, spotting patterns and opportunities, and helping us turn support into a real driver of customer experience and product improvement. This role would suit someone who enjoys working at pace, is comfortable with change, and can combine strategic thinking with a hands on approach. What you’ll be doing • Lead and evolve a unified support function that delivers a seamless experience across project & processing support, hardware & bug fixes & collaborating with our agentic team, • Build scalable processes, tools and ways of working that improve service and reduce friction, • Use data and insight to improve performance, identify root causes and drive smarter decision-making, • Lead, coach and develop a high-performing team with clear standards and strong accountability, • Act as a senior point of escalation for complex or business-critical issues, • Help shape a support model that works for a fast-growing, product-led company, across a growing number of geographies, • Drive continuous improvement across service, systems, automation and self-service, • Partner across teams to ensure support is connected, commercially aware and aligned to business priorities What we’re looking for • Experience leading complex support outside of purely agentic, ticket focused systems with experience in service delivery or operations in a tech, SaaS or product-led business, • An interest in photography, imaging technology, or experience supporting media generation or machine learning-driven products at scale, • A track record of building or improving support functions & systems in a growing company, • Strong experience working cross-functionally and with geographically distributed teams, • Sound judgement and a practical, problem-solving mindset, • Confidence using metrics, trends and operational insight to improve performance, • Strong people leadership skills, with the ability to build trust, raise standards and create momentum, • Someone flexible, adaptable and comfortable working in a business where things move quickly, • Someone who can travel to our offices in Latvia and be flexible with contracted hours on occasion, as we transition to a 24-hour global support function 👀 About you You’re proactive, organised, and enjoy working in a fast paced environment where priorities can change and initiative is valued. You’re someone people enjoy working with, approachable, dependable, and calm under pressure. You don’t wait to be told what to do. You spot what needs doing and get on with it. You’ll thrive here if you’re: • A builder, not just a manager, • Energised by growth, pace and change, • Low ego, high ownership, • Curious and solutions focused, • Confident making decisions in ambiguity, • Passionate about creating a great customer experience while building something scalable behind the scenes We don’t micromanage. We hire people we trust 🎁 What we offer • Competitive salary with bonus opportunities, • Hybrid working – 2 days per week in our Ancoats city-centre office (Mondays & Thursdays), • 25 days annual leave plus bank holidays, • Paid day off for your Birthday, • Enhanced parental leave and pay, • Private Health Insurance, • Regular team socials and events, • Training, development, and genuine career progression opportunities 🦒 About Giraffe360 Giraffe360 is a breakthrough camera technology company transforming how real estate content is created. Our all in one device combines high accuracy LiDAR and SLR photography to produce stunning visuals and precise floor plans, all at the push of a button. Recognised as one of Europe’s Top 100 PropTech solutions, we support real estate agencies in 30 plus countries, have raised £30M plus in venture funding, and employ 275 plus people across four global hubs. ✨ Ready to join a fast growing company where your impact truly matters? Apply now and let’s grow together.

Senior Ecommerce Manager | Sports Apparel Retailer | North West \n\nZachary Daniels Recruitment is delighted to be supporting this fabulous UK success story, a business that has grown exponentially within the sports apparel industry over the last 5 years, with the appointment of an experienced Senior Ecommerce Manager to join their ever growing digital team.\n\nReporting into the Head of Commerce, the Ecommerce Manager will be responsible for driving online sales performance, optimising customer experience, and managing day-to-day trading of all ecommerce sales channels including our clients website, app and Tik-Tok shop.\n\nThis role requires a mix of commercial acumen, strategic planning, data-led decision making and hands-on execution. You'll lead a small team while working closely with marketing, CRM, operations, and creative teams to deliver growth across all digital touchpoints.\n\nRequirements, Skills and Experience:\n\n4+ years' experience in ecommerce trading, ideally in fashion or activewear.\nExperience managing and developing a team of ambitious executives.\nStrong understanding of ecommerce KPIs and digital trading levers.\nAnalytical mindset with the ability to translate data into actions.\nComfortable working in a fast-paced, growing brand environment.\nStrong communication skills, able to collaborate across marketing, ops, and creative teams.\nStrong commercial mindset with a track record of delivering results.\nSalary/Package:\n\nCompetitive salary.\nSliding scale annual bonus scheme.\nFlexible working hours.\nEnhanced employer pension contributions.\nPrivate healthcare.\n26 days holidays plus bank holidays.\n40% staff discount.\nDeath in service scheme: 4x annual salary payout.\nFree on-site gym.\nFree on-site EV chargers.BH34504

We’re DF Capital – a specialist bank providing award-winning commercial finance, retail finance, and savings products to consumers and small businesses. Based in Manchester, we serve thousands of customers across the UK and into Europe, supporting their ambitions with tailored financial solutions. We help our customers realise their ambitions by doing things differently – combining the agility and innovation of a specialist lender with the security and service standards of a regulated bank. Whether it’s flexible lending structures or straightforward savings options, we focus on what matters most to our customers. In 2025, we launched DF Capital Retail Finance – a subsidiary of DF Capital Bank Limited – to offer specialist hire purchase solutions to retail customers. Our goal is simple: to do the absolute best for our customers, our communities, and each other. YOUR NEW ROLE: Our Credit & Portfolio team sits at the heart of the business, overseeing all aspects of the customer journey from onboarding to recovery. You’ll join the DF Capital Credit & Portfolio team with responsibility for scanning the Portfolio of existing Dealers to spot adverse trends, working with colleagues across Credit, Portfolio and Commercial to address and resolve any issues identified. You will also be responsible for supporting the onboarding and monitoring of facilities which are non-standard or in trial such as Wholesale and Invoice Finance. Our ideal candidate will be detail driven, diligent, meticulous, and considered in their approach, spotting, and escalating issues early to drive the best possible outcomes for the Bank and our customers. RESPONSIBILITIES AND DUTIES Specifically, you will be responsible for: • Working with the Management Information team to build, maintain and evolve an effective Dealer-Level and Vendor-Level Early Warning Indication (EWI) suite., • Using the EWI suite, you will complete comprehensive reviews to identify potential issues at the earliest opportunity., • You will work with other Portfolio & Credit and Commercial colleagues to agree and execute strategies which further advise and address the issues requiring escalation., • Using your agreed mandate to provide support to our customers as when required including, but not limit to, forbearance agreements., • Making recommendations regarding Dealers’ Watch List status, based on the issues identified, and oversee the progress of strategies required to resolve the issues, with a view to returning as many as possible back into the ‘performing’ portfolio in a timely manner., • Working closely with the Collections & Recoveries Manager to ensure that any Watchlist Dealers that can’t be rehabilitated are placed into Recoveries in the best possible position., • Advise on the ongoing portfolio risk monitoring of specialist products at the point of origination, implement and maintain the monitoring regime for such facilities, escalating issues as appropriate., • Deputise for Head of Portfolio Monitoring & Specialist Management and Collections and Recoveries Manager as required., • Assist with the management of risk around the business via adherence to operational systems and processes at all times., • Engender a positive and professional working environment that engages customers to ensure customer retention and thus maximise opportunities at all times. JOB REQUIREMENTS: At the very heart of every DF Capital employee is a shared identity and belief in what we are and what we do. It’s about how we see ourselves and what is important to us. You will live our brand values. As such you will be an approachable, empathetic problem solver, with exemplary communications skills. You will avoid the use of unnecessary jargon and display an adaptable, “can-do” attitude. Applicants must have experience in and examples of: • Lending to Commercial customers across a variety of product types., • Effective decision making through diligent analysis of available information including evaluation of possible alternatives to get the best outcome for the bank and its customers., • Ability to balance immediate customer needs with the bank’s risk appetite, making decisions under pressure while maintaining a focus on bad debt tolerances., • Building, improving, and interpreting data sets., • Detailed statistical analysis, being able to spot, interpret, and articulate to others meaningful information from trends and statistics., • Writing comprehensive reports including the basis for your recommendations/decisions in accordance with your delegated Mandate., • You will have excellent attention to detail and be able to work well on your own and as part of a team., • Ability to engage and build effective working relationships with colleagues across all areas of the business., • Confidence to articulate findings and recommendations to a broad cross-section of colleagues and influence others to take appropriate actions to address issues found., • You will have strong verbal and written communication skills., • You will be flexible and dynamic in your approach to resolving issues., • You’re independent and well organised with a ‘can do’ attitude., • You are hardworking and passionate about achieving great results., • You pitch in and aren’t afraid to get your hands dirty., • Desire to learn and develop in a fast-paced environment. Benefits: • Competative salary, • Private medical insurance for you, your partner plus dependants, • 10% Employer pension contribution, • 30-day annual leave entitlement plus Bank/Public Holidays, • Free Gym Membership, • Discretionary annual bonus, • Discretionary share awards, • Life Assurance, • Income Protection, • Save As You Earn company share acquisition scheme, • Tax efficient salary sacrifice scheme to obtain bicycles and electric vehicles, • 4 days of paid Volunteering leave to support our local communities, • Vibrant office location in the lively city centre of Manchester.

Job Title: Head of Financial Operations\nLocation: Manchester City Centre (Hybrid Working)\nSalary: Up to £80,000 per annum + Bonus\nJob Type: Permanent, Full-Time\n\nClient Details\n\nWe are seeking an experienced and commercially minded Head of Financial Operations to lead and optimise financial processes within a dynamic and growing organisation. This is a key leadership role responsible for driving operational excellence, strengthening financial controls and supporting strategic decision-making.\n\nYou will oversee day-to-day financial operations while working closely with senior leadership to improve efficiency, scalability, and performance across the finance function.\n\nDescription\n\nThe key responsibilities of the Head of Financial Operations role will include:\n\nDevelop and deliver the Financial Operations strategy, driving best-in-class service, strong controls, and continuous improvement\nProvide strategic leadership to modernise operations across governance, cash management, automation, and transformation\nLead end-to-end Financial Operations, including Receivables, Credit & Risk, Commercial Finance, and Accounts Payable\nDesign and implement efficient, standardised processes to optimise cash collection, payments, and financial control\nStrengthen governance frameworks, ensuring compliance, audit readiness, and effective risk management\nAct as a senior SME, influencing Group Finance strategy across performance, risk, and cash flow\nBuild and lead a high-performing team, developing capability and fostering a culture of accountability and excellence\nDrive performance through clear KPIs, SLAs, and proactive stakeholder engagement\nPartner with senior stakeholders across Finance and the wider business to deliver a customer-focused, high-quality service\nLead transformation initiatives, including process simplification, automation, and systems optimisation.\nChampion innovation and continuous improvement, embedding sustainable and scalable ways of working \n\nProfile\n\nA successful Head of Financial Operations will have:\n\nExtensive senior leadership experience across Order-to-Cash, Accounts Payable, Credit, Risk, Governance, and wider Financial Operations\nProven track record of leading transformation within large, complex teams and fostering high-performance cultures\nStrong knowledge of financial controls, governance frameworks, risk management, and audit compliance\nDemonstrated ability to lead multi-disciplinary teams with full accountability for end-to-end processes\nDeep understanding of shared services environments, including modernisation and continuous improvement initiatives\nHighly effective commercial and business partnering skills, with the ability to influence and challenge senior stakeholders\nExperience with SAP is highly desirable, alongside exposure to large-scale system transformation programmes\nExcellent communication, leadership presence, and problem-solving capabilitiesJob Offer\n\nA salary up to £80,000 per annum based on experience + bonus\nHybrid working - 2 days in office, 3 days working from home. Full time office based initially.\nPrivate medical insurance\nGenerous annual leave entitlement and pension\nLife assurance\nCareer progression opportunities within a large SSC\nCollaborative and supportive working environment

Head office, Bury (Greater Manchester) Permanent | Full-Time A unique opportunity has arisen for an Optical Assistant to join the UK’s leading independent online retailer of luxury sunglasses and prescription eyewear, headquartered near Bury, Greater Manchester. With over 20 years of experience and more than 26,000 5‑star Trustpilot reviews, they combine expert optical knowledge with trend-setting fashion to deliver a standout customer experience. Job Type & Location • Permanent, ideally full time (minimum 30 hours per week), • Office-based near Bury, Greater Manchester Position Overview As an Optical Assistant, you’ll be a key member of the customer service team, providing personalised eyewear advice and support to customers over email, live chat, and phone. You’ll leverage your optical knowledge to guide customers through frame and lens selections, order-related questions, and aftercare, ensuring every interaction reflects the team's commitment to excellence. Key Responsibilities • Respond to customer enquiries via digital channels (email, chat, phone), • Provide tailored recommendations for frames, prescription lenses, and sunglasses, • Support customers with order tracking, modifications, and aftercare advice, • Identify and resolve customer concerns with empathy and efficiency, • Utilise internal systems to manage and log customer interactions accurately, • Maintain up-to-date knowledge of products and procedures, and share insights with the team What We’re Looking For • Previous experience as an Optical Assistant, • Strong understanding of prescription lenses, optical frames, and sunglasses, • Excellent communication and customer service skills with a calm and professional demeanor, • Comfortable multitasking across digital communication channels and administrative systems, • A team player who is organised, attentive to detail, and commercially aware What’s On Offer • Salary: £25,000 – £26,000 per annum (depending on experience), • Hours: 30 – 37.5 hours per week, full or part-time considered, • Schedule: 9 am – 5 pm, including Sundays (shorter working hours), • Annual Leave: 26 days plus Bank Holidays, • Benefits: Staff discount, pension scheme & more, • Work Environment: Modern head office with onsite Optical Glazing Lab and fulfilment centre, supported by a friendly and dynamic team If you're an experienced Optical Assistant looking to apply your clinical knowledge in a new environment within the industry, this is the opportunity for you. To apply, please click the Apply Now link or ___ for more information.

FACILITIES MANAGER Location: Manchester City Centre (M2 6LE) Hours of work: 40 hours per week Contract Type: Permanent We are seeking an experienced Facilities Manager to take ownership of operational delivery at our brand-new Northern Head Office in central Manchester. This is an exciting opportunity to join a new team in a state-of-the-art building and play a key role in ensuring outstanding service delivery. Job Description As Facilities Manager, you will be responsible for managing all contracted services across your area, ensuring performance meets agreed service levels. Acting as the first point of escalation for the client on FM-related matters, you’ll work closely with stakeholders to build strong relationships and consistently deliver services that exceed expectations. This position offers the chance to make a real impact in a flagship location while developing your career within a supportive and ambitious team. Key Responsibilities • Act as the first point of escalation for both the team and customer, ensuring seamless BAU operations delivery., • Oversee operational deliverables across your area, maintaining high standards of health & safety and service quality., • Manage small works projects, ensuring timely, consistent, and budget-compliant delivery., • Build and maintain strong stakeholder relationships with internal and external partners., • Ensure service delivery meets and exceeds client expectations through SLAs, reporting, compliance with SOPs/EOPs/BCPs, and timely resolution of remedial tasks., • Take financial responsibility for service streams, supporting variable budgets, approving works within authority, and ensuring cost control., • Provide effective line management and leadership to Workplace Leads and service teams, auditing service quality and driving remedial actions to completion. About You • Demonstrable client-facing Facilities Management experience gained within a Corporate Office setting, • Experienced in both Hard FM & Soft FM (but with more of a leaning towards Hard FM), • Proven supplier and stakeholder management skills/experience., • Demonstrable people management skills, with a track record of leading, motivating, and developing teams., • Skilled in delivering exemplary customer service, meeting deadlines, and achieving contract SLAs., • Strong problem-solving ability with a passion for operational excellence and continuous improvement., • Highly organised, proactive, and able to work independently with minimal support., • Excellent communication skills across all levels, with integrity and respect at the core of interactions., • Competent in MS Office, • IOSH Managing Safely certified. The Company ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlaces ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work. If you have any further queries regarding this role, please contact the Resourcing Team by emailing

🌬️ Category Manager – Air Treatment Products Brother International Europe Ltd 📍 Manchester (Hybrid) 🏢 About Brother Brother is a global brand, delivering products and services to customers worldwide with manufacturing and sales facilities in over 40 countries and regions. Since being established in 1908 as a sewing machine repair business, the Brother Group has grown to be at the forefront of innovation in its history of more than 110 years. Underlying all activities is our “At your side” spirit, which always places our customers first. We do this with a customer-first attitude and commitment to the circular economy, ensuring minimal impact on the environment through our “At your side 2030” vision and environmentally conscious approach. 🌍 About BIE Brother International Europe (BIE) is the European Headquarters of the Brother Group. Working alongside 20 European offices, BIE manages Pan European operations and strategy, ensuring a genuinely unified and customer-centric approach is always adopted. BIE also provides sales offices with support in Product Marketing, Technical and Logistic Services, Environmental strategy and management, IT, Finance, and Administration. Being Investors in People approved, BIE is committed to the staff at all levels ensuring we optimise our talent and continuously invest for the future. 🌀 About the Role As the Category Manager of Air Treatment Products, you will own the end-to-end development and commercialisation of new Air treatment products, including Air Cooling units and Air Purifiers. You will lead Air category roadmaps, translate customer and market insight into product requirements, and drive cross functional delivery across engineering, supply chain, finance, service and marketing. The role also shapes commercial models, manages budgets and partnerships, supports geographic expansion, and builds compelling go to market content with a strong focus on sustainability and total cost of ownership. 📌 Role Responsibilities • Champion Brother’s “At Your Side” philosophy and support collaboration across Global Team Brother., • Provide effective and timely sales and commercial support and guidance to the Brother European network., • Support BIE departments and management with core business activities., • Lead and organise the Pan‑European Sales team, driving team development and departmental improvements., • Manage budgeting and forecasting, including departmental budgets and Pan‑European sales forecasts., • Set and negotiate pricing to maximise revenue and profitability., • Lead and support key commercial projects as required., • Analyse sales performance, market trends, and competitive activity to inform decisions., • Develop product and commercial strategies aligned with Brother’s overall roadmap., • Communicate effectively with European offices and the Japanese head office, including travel for meetings and training delivery., • Ensure that deadlines for reports, budgets, forecasts, meetings, and product launch materials are consistently met. 👤 About You • Educated to degree level in Business, Marketing, or a related field., • At least 3 years’ experience in a sales, marketing, or product management role within a multinational environment., • Strong communication and influencing skills., • Good working knowledge of Microsoft Office applications, particularly Excel., • Proven team management skills. Experience working within a high‑technology marketplace and launching/managing new products., • Experience in Air products is desirable 💙 What We Offer Alongside a competitive salary, BIE provides a comprehensive benefits package, including: • Hybrid, flexible working, • 25 days holiday + bank holidays, with the option to purchase 5 additional days., • Industry‑leading Pension Scheme, • Excellent training & career development, • Life Assurance at 4× annual salary., • Simply Health cash plan, subsidised by 50% of single membership., • Plus a range of wellbeing, financial, and lifestyle perks 📩 Apply now through LinkedIn or email your application to:

Product Owner – Inventive Management Brother International Europe Ltd 📍 Manchester Reporting to: Head of Business Engagement ⭐ Role Overview We are looking for a Product Owner to lead the implementation and ongoing management of a new Incentive Management System across Europe. You will work closely with a central shared service team, local offices, and external vendors to deliver the system rollout and ensure long-term success. The role focuses on driving best practice, standardising processes, and optimising how incentives and rebates are managed across the organisation. You will own the product roadmap, manage enhancements, and ensure the platform delivers measurable value to sales, finance, and commercial teams. 🌍 About Brother Brother is a global brand providing products and services to customers worldwide, with manufacturing and sales operations in more than 40 countries and regions. Since beginning in 1908 as a sewing machine repair business, the Brother Group has grown through more than 110 years of innovation. Our “At your side” spirit sits at the heart of everything we do, always putting our customers first. We combine a customer‑focused mindset with a strong commitment to the circular economy, ensuring minimal environmental impact through our “At your side 2030” vision and environmentally conscious approach. 🔍 Requirements What we are looking for: • Experience working as a Product Owner or similar product role in a technology or systems environment, • Strong understanding of sales, finance, or commercial processes, particularly incentives, rebates, or pricing structures, • Experience of working with international stakeholders, • Experience with Jira and Agile methodologies to support structured delivery, • Ability to translate user needs and data insights into product improvements, • Experience working with cross-functional teams and external vendors, • Experience supporting process improvement, standardisation, or change initiatives, • Willing to travel occasionally to European offices as required 🎯 Key Responsibilities • Own the product roadmap, prioritising features, improvements, and efficiencies., • Deliver executive-level reporting, including steering meetings and KPI reporting., • Define user stories, manage the backlog, and align delivery with business objectives., • Oversee system development, testing, and deployment with internal teams and vendors., • Work closely with the Systems Analyst, Project Manager, and implementation partner to scale and innovate solutions and processes., • Support the design and implementation of rebate, incentive, and contract/data management processes., • Drive process standardisation across European markets., • Align incentive and rebate processes across local offices and shared services teams., • Partner with sales, finance, and e‑commerce stakeholders to maximise system adoption and value., • Identify opportunities for process improvement, automation, and system integration 💙 What We Offer Alongside a competitive salary, BIE provides a comprehensive benefits package, including: • Hybrid, flexible working, • 25 days holiday + bank holidays, with the option to purchase 5 additional days., • Industry‑leading Pension Scheme, • Excellent training & career development, • Life Assurance at 4× annual salary., • Simply Health cash plan, subsidised by 50% of single membership., • Plus, a range of wellbeing, financial, and lifestyle perks 📩 Apply now through LinkedIn or email your application to:

Chef de Partie - Bury Whether you're looking for a part-time job around college or uni, a second job to top up your income or career progression with development opportunities, at Hydes, there's something for everyone. What's on offer? Up to 13.77ph + Tips + some great benefits including: Weekly pay, Discounts Platform, 24/7 access to GP online, paid breaks, uniform or allowance provided, 50% discount off food for up to 6 people, 50% off accommodation, pension plan, employee assistance programme offering 24/7 support and advice. What hours will you be working? Up to 40-48 hours across 5 days a week Your Development: Learning & development programme with funded hospitality qualifications, career planning, support and progression opportunities. What you'll be doing as Chef de Partie? Here at Hydes, food quality and looking after our people is key. As our Chef de Partie, you will enjoy delivering excellent food standards always, to deliver our seasonal menus and daily specials, in a friendly and supportive environment. As a key member of the brigade, you will have an attention to detail, ensuring all dishes are prepared to spec, and have experience of all stations with the ability to produce a range of starters, mains and desserts. You will also support your Sous and Head Chef with food ordering, stock management, and maintaining a 5-star rating. You will have previous experience, preferably in a fresh food environment. You may also be a commis who is looking to progress. Your Pub History being particularly famous for its resident skull, reported to belong to the Early of Derby's executioner. It has an excellent reputation for quality food drink and customer service. It holds a 70-seater indoor restaurant, a relaxed dining and drinking area within the rest of the pub, and further outdoor seating to enjoy the amazing views of the area. Walkers, dogs and families are all About Hydes Established in 1863, Hydes Brewery is based in Manchester has expanded to include a portfolio of nearly 50 restaurants, pubs, bars, and hotels, and continues to grow, while still retaining its family feel. We have pubs across Greater Manchester, Lancashire and throughout Cheshire including Chester and Wrexham and some in the Wirral, near Liverpool. Hydes' vision is to deliver exceptional hospitality, and it's our people that will help us achieve this. With a mission to deliver attractive environments, high quality products and exceptional service, we value our people and believe in recognising, rewarding and developing our teams. Our aim is to create a great teamworking environment in which the opinions of all are sought and valued, and to grow our future talent from within, with continued development and progression opportunities. Hydes is #OpenToAll and committed to encouraging equality, diversity and inclusion among our people, and we oppose and want to eliminate discrimination and welcome your application whatever your background or situation. We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We want everyone in our business to be treated with fairness and respect. If you need reasonable adjustments at any point in the application or interview process, please let us know.

Position: Refrigeration Design Engineer (Industrial Refrigeration) Contract: Permanent, Full Time Location: Remote - Based anywhere in the UK (Head office is based in Leicestershire) Salary: up to £75K plus company car or cash allowance & benefits & performance bonus Industry: Industrial Cooling & Refrigeration – Food/FMCG, Cold Storage & Logistics, Data Centre PRS Engineering has engaged with a key client and a leading Industrial Cooling & Refrigeration specialist operating and delivering high value projects across the UK with headquarters based in Leicestershire. Due to team expansion and winning new projects, we are seeking an Industrial Design Engineer with a background in Ammonia, CO2 Systems, Industrial Cooling Technologies &/or Industrial Refrigeration to support business requirements and oversee key projects. This is a remote working role with occasional attendance at the Leicester office will be required as will site visits and site surveys. The Role: To design and propose industrial refrigeration systems for food manufacturing facilities and logistics cold storage centres. Detailing costs and designs to customers while meeting legislative and customer-specific requirements. To create comprehensive designs from initial briefs and/or drawings, whilst adhering to the latest company and industry standards. Produce detailed design work, consisting of but not limited to: cold room and facility heat load calculations, equipment selections, pumped circulation system design, P&ID development and approvals, concept design presentations, sales stage design applications, engineering specification sheets, pipework isometric drawings, and pipe sizing for ammonia refrigeration systems. This is a remote working role, but attendance at the Leicester office will be required as will site visits, surveys, and client presentations. Main Responsibilities • Carry out site surveys where required, • Generate and update enquiry bank, • Attend customer scoping and design meetings where required, • Produce initial outline design/scope, • Produce Design File (electronic or hard copy) in line with ISO 9001 standard, • Produce detailed design post sales stage and convert into live project for delivery team, • Conduct heat load calculations, produce engineering sheets and pipework isometric, • drawings, equipment selections and pipe work sizing, • Produce supplier/sub-contractor enquiries for quotations, • Produce data for Design of Contracts project handover including: Equipment/supplier/sub-contractor procurement schedule, identify PED category of system and inform compliance team if CAT 4, calculate system refrigerant charge, produce high level program of works and high level phasing with support of delivery team, • Raise Contract Approval Form to enable project to be booked on system, • Mark up drawings and issue to CAD department to produce, • Attend site at least once during project installation period, to carry out design review, • Assist PM during delivery phase for design queries, • Maintain excellent service levels at all times, ensuring a “first Class” service to all customers, • Take on projects as and when required and see them through to successful completion Financial • Produce estimates in line with customer budgets and to agreed company margins, • Produce formal scope of works and formal quotations, • Assist CM with project variation design and costs All contracts over £500k to have contract/design review with senior member of staff, • To identify means of generating extra revenue through new initiatives (forward thinking) People • One to one session with line manager once a quarter, • To treat other colleagues, managers, customers and other stakeholders equally and with courtesy and respect at all times, • Where possible - to assist others with tasks that may be outside of the scope of your role, • To assist with coaching other colleagues/managers, for cross training purposed in your area of expertise Compliance • Ensure that all relevant company and legislative policies and best practices are adhered to and always maintained, • Inform the relevant Manager of non-conformances and ensure that corrective action is taken, • Ensure compliance with all procedures throughout within your remit, • Produce Design File (electronic or hard copy) in line with ISO 9001 standard, • To ensure Refrigeration industry codes and standards are upheld, • To comply with environmental policies and putting forward new ideas for, • improving environmental efficiencies., • Adhere to Group H&S procedures with due regard for business constraints and efficiency

Head of Centre of Excellence (CoE) Global Role | Manufacturing & Operational Excellence 📍Global role 🌍 Based out of the UK, France or Netherlands ✈️ 50% European travel to other client sites We are seeking an accomplished Head of Centre of Excellence (CoE) for a global food/ consumer goods manufacturing client. This role will lead and evolve a global function spanning Capital Expenditure (CAPEX), Operational Excellence (OPEX), Packaging, OT and Change Management Excellence. This is a senior, high-impact leadership role with global scope, responsible for shaping strategy, driving execution and delivering measurable value across manufacturing and supply chain operations. The Role: As Head of CoE, you will design and deliver the CoE strategy in line with divisional objectives, ensuring best‑in‑class practices, strong governance, and tangible business benefits. You will act as a key bridge between the CoEs and senior divisional leadership across Operations and Commercial teams. Leading a global organisation of approximately 12 direct reports, you will be accountable for optimising resources, managing budgets, steering strategic initiatives, and embedding continuous improvement at scale. Key Responsibilities: People Leadership • Lead, develop and inspire global and regional CoE leaders, • Build robust succession plans and talent pipelines in partnership with HR, • Own and manage the CoE expense budget, including planning, monitoring and optimisation, • Define and embed engineering, industrialisation and continuous improvement best practices, • Benchmark against industry standards and introduce innovative approaches, • Co-create and align a 3–5 year strategic roadmap covering investments, resources and value creation, • Expand the CoE value proposition and service catalogue, integrating cross-functional processes, • Represent the CoEs in senior governance forums and strategic discussions, • Steer execution of major strategic projects across global and divisional environments About You: Experience & Background • 20+ years’ experience in manufacturing operations and/or supply chain, • 8–12 years’ experience leading large, complex organisations, • Deep knowledge of World Class Manufacturing, LEAN and Six Sigma, • Strong understanding of product industrialisation and process/system redesign, • Solid financial acumen across CAPEX and OPEX, • Strategic and visionary mindset, • Strong results orientation and customer focus, • Ability to manage ambiguity and balance multiple stakeholders, • Inspires purpose, drives performance and builds alignment at senior levels

Role Overview UltraLEDs is creating a new Head of Technical – LED Lighting Products role to provide senior leadership across product quality, electrical compliance, technical evaluation, and technical customer support for our LED lighting range. This is a key leadership position responsible for ensuring our LED lighting products, power supplies, drivers, and control systems consistently meet the highest standards of safety, quality, compliance, and real-world performance. The role sits at the centre of our product integrity and technical credibility. It requires a senior technical leader with strong experience working with electrical or lighting products, combined with proven team leadership and technical governance capability. This is a senior technical management and leadership role. We are looking for an experienced technical leader with strong product and market understanding, governance capability, and a proven track record of managing teams in a fast-paced commercial environment. Key Responsibilities Technical Leadership & Governance Act as the company’s senior authority on the technical performance, suitability, and compliance of our LED lighting products. Own technical standards, policies, and best practice across the business. Provide final technical sign-off on products entering or remaining in the product range and have authority to approve or reject products on technical grounds. Escalate serious or high-risk issues to the IT & Technical Director where appropriate. Product Quality, Compliance & Risk Oversee and coordinate product quality and compliance across the full LED product range. Ensure adherence to relevant UK and international electrical and lighting standards. Maintain oversight of testing, certification, and compliance documentation, working with internal teams and external partners as required. Monitor changes in the regulatory environment and ensure the business remains compliant. Take ownership of technical and compliance risk including investigation, corrective action, and resolution of significant issues. Product Evaluation & Range Support Work closely with the product buying team to support the introduction of new products. Lead the technical evaluation of LED lighting products, drivers, power supplies and control systems to ensure they are fit for purpose, compliant, and aligned with customer expectations. Influence product selection and ranging decisions through strong technical insight. Balance speed to market with technical integrity, quality, and compliance. Customer & Sales Technical Support Oversee the technical support function for customers and internal sales teams. Ensure customers and colleagues receive accurate, practical, and timely technical advice. Support complex or high-value customer projects where appropriate and contribute to, review, and approve technical material published by the company such as guides, blogs or whitepapers. Bespoke Project Specification & Production Flow Oversee the production of technical specifications and drawings for bespoke customer projects prepared by the technical support team. Ensure specifications are accurate, complete, and suitable for downstream use in in-house assembly and production. Work closely with the production team to ensure technical intent is clearly understood and delivered while identifying opportunities to improve processes and handovers. Supplier & Partner Liaison Work directly with suppliers and manufacturers on technical and quality matters. Manage relationships with external technical partners and testing laboratories to ensure products meet required technical standards and compliance requirements. People & Resource Management Directly line manage the quality team and the technical customer support team. Allocate technical resources effectively to meet business demands and develop high-performing teams with a culture of technical excellence, accountability, and collaboration. What Success Looks Like Success in the role will be demonstrated through: • Consistent product quality and reliability, • Products that meet customer expectations in real-world use, • Strong compliance with relevant electrical and lighting standards, • Efficient introduction of new products without compromising safety or quality, • Accurate and trusted technical support delivered to customers and internal teams About UltraLEDs UltraLEDs is a leading supplier of LED lighting components to trade, commercial, and consumer customers across the UK. We specialise in linear lighting, LED strip lighting, drivers, power supplies, and lighting control systems. Our products are used in commercial buildings, retail environments, event spaces, architectural lighting projects and residential installations. We combine stocked product lines with bespoke solutions assembled in-house and work closely with trusted global manufacturing partners. A deep technical understanding of lighting products, how they are used, and how they perform in real-world installations is central to our business and something we take extremely seriously. The business has grown quickly and continues to expand. Strong technical governance, product quality, and customer-focused expertise are fundamental to that growth. The Head of Technical plays a critical role in supporting and sustaining this. Candidate Profile The successful candidate will have a strong background working with electrical or lighting products and a deep understanding of product quality, compliance, and technical governance. Essential Experience • Minimum 15 years’ relevant experience, • Strong experience with LED lighting or electrical products, • Experience overseeing product testing, certification, and compliance, • Proven leadership experience managing technical or quality teams, • Experience working directly with manufacturers and suppliers, • Strong understanding of how lighting products are used in real-world installations Highly Desirable • Experience within the lighting industry, • Knowledge of UK lighting and electrical compliance standards, • Experience supporting commercial lighting installations or specification projects, • Experience within lighting manufacturing, distribution, or product supply businesses Industry Requirement This role requires experience working with physical electrical or lighting products. Candidates whose experience is primarily in **IT infrastructure, software development, or digital systems will not be suitable for this role. Typical Background of Successful Applicants Candidates who are likely to be successful in this role will typically come from positions such as: • Technical Manager within a lighting manufacturer or distributor, • Product Manager responsible for LED lighting products, • Technical or Compliance Manager within an electrical products business, • Manager with experience working in stage, TV or film, • Manager working in a related industry body or standards agency, • Quality or Compliance Manager responsible for electrical or lighting product standards They will have practical experience working with LED lighting systems, drivers, power supplies, and control products, and understand how these products are specified, installed, and used in real-world applications. Working Environment & Benefits UltraLEDs is a fast-paced and growing business where no two days are the same. We operate within a supportive and collaborative team environment and offer flexibility to support modern family life. Benefits include: • Competitive salary: £60,000 – £65,000, • Private healthcare, • Perkbox monthly benefits, • 25 days holiday + 8 bank holidays, • Regular company events, • Two additional weeks’ holiday after five years’ service, • On-site parking

About Us At CloudOne Digital, our brands power mission-critical websites, applications, and digital experiences for businesses worldwide. We’ve built our reputation on reliability, innovation, and extraordinary service. Behind every server, every datacenter, and every network is a team of engineers passionate about keeping the internet running strong. We are seeking a Head of Engineering to lead the evolution of our engineering organization, driving both structural transformation and delivery excellence. This leader will be responsible for modernizing how teams operate, aligning engineering more closely with product and business outcomes, and ensuring scalable, predictable software delivery across the organization. What you’ll do • Redesign the engineering organization from system-aligned teams into cross-functional teams that co-own delivery outcomes alongside Product and Program Management, • Build engineer fungibility across the portfolio by developing talent strategies, internal mobility frameworks, and hiring practices that reduce over-specialization and single points of failure, • Own delivery excellence by establishing the processes, tooling, and operating rhythms that enable consistent, high-quality software delivery, • Set and communicate technical direction across teams, ensuring alignment with long-term platform and business strategy, • Partner cross-functionally with Sales, Product, Customer Success, and Operations to translate technical tradeoffs into clear business impact, • Act as a visible and credible engineering leader across the organization, influencing strategic decisions beyond engineering, • Develop and scale engineering leadership by coaching and managing engineering managers and team leads What you bring • 8+ years of engineering leadership experience, with at least 3 years managing managers, • Proven track record of restructuring engineering organizations with measurable improvements in delivery predictability, velocity, and team cohesion, • Experience implementing and operating within cross-functional team models, • Strong organizational design and change management capabilities, • Sufficient technical depth to establish credibility with engineers and guide architectural decision-making, • Data-driven approach to delivery, including use of metrics to drive accountability and continuous improvement Preferred but not required • Background in hosting, cloud infrastructure, or platform-based businesses, • Experience in B2B infrastructure, managed services, or SaaS environments, • Prior experience leading transformation initiatives in high-growth or scaling organizations Why Join Us? This is a unique opportunity to build and scale a net-new platform offering from the ground up, with direct visibility to executive leadership and meaningful ownership over strategy, execution, and outcomes. What We Offer • Competitive salary, benefits, and growth opportunities across CloudOne Digital’s family of brands, • A collaborative, team-oriented culture, • Consistent and predictable work hours, • Engaging, varied work that keeps each day different, • Opportunities to contribute ideas and influence how work gets done, • Private healthcare – Once probation period is passed, • Embrace parenthood with 18 weeks generous paid leave after completion of 15 months’ ‘continuous service’, • Pension contribution – 5% of the salary, • 28 annual leave days plus all Bank Holidays on a pro-rata basis in each holiday year in England and Wales “Servers.com is committed to equality and diversity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships." Please click ___ to access our Equal Opportunities Policy Also, please review our ___ in relation to the collection and processing of your personal data. Should you be unsuccessful in your application for the role you have applied for and would like for Servers.com to keep your details for any future roles for twelve (12) months please let us know in writing.

Are you the kind of IT professional who loves getting to the root cause rather than putting out the same fires every week?We're looking for a Lead Problem Analyst/Manager to take ownership of major incidents, known errors, recurring issues and system wide problems driving stability, performance, and continuous improvement across a modern, cloud centric IT environment. This is a hands-on, high impact role within a forward-thinking organisation that invests heavily in technology, automation and service excellence. As our Lead Problem Analyst/Manager, you will: Own and lead Problem Management & Known Error activities within SLA and KPI timeframes. Act as a 2nd/3rd-line escalation point for technical service issues whilst adhering to change and configuration management processes. Troubleshoot application specific, hardware, and endpoint problems. Provide support across Windows, Azure Virtual Desktop, Office 365, Active Directory/AAD, as part of problem management activities. Design automation to improve processes and reduce recurring incidents. Maintain and update the internal Knowledge Base for Problems, Known Errors and Workarounds. Support end-user computing (EU devices, mobile, printers) as part of problem investigations. Working closely with the Head of Technical Services and wider IT teams to drive operational excellence. If you're driven by solving complex issues, improving systems, creating lasting stability, and possess a combination of the following skills, we want to hear from you! Experience in IT support/problem management in a professional office environment. Strong troubleshooting and analytical skills with excellent attention to detail. Genuine passion for root-cause analysis and long-term issue eradication. Customer-centric mindset with great communication skills (in-person, phone, email, chat). Knowledge of Windows Server, Active Directory/AAD, Azure/O365 environments. Ability to prioritise effectively and take full ownership of tasks. Collaborative team player who supports others and champions continuous improvement. Microsoft certifications or ITIL qualifications are advantageous but not essential. Apply today and become the force behind our long-term IT reliability and performance. In return, you will be rewarded with ongoing career development and training in addition to an enviable benefits package. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk TPBN1_UKTJ