Head of customer service jobs in GodalmingCreate job alerts

Location: Godalming - The Mill Salary: £64,619.00 - £68,000.00 plus £5,000.00 car allowance per annum Hours: 37.5 hours per week - flexible options considered Contract Type: Fixed term contract / secondment until March 2027 With over 30 years of experience, Grange Property Management is a trusted name in commercial, residential, and retirement property management. We manage more than 7,100 properties across 200+ developments throughout London and the Southeast. Ready for your next step in Property Management? If you hold a relevant professional qualification (IRPM, RICS) and have strong leadership experience, this could be the opportunity for you. We're looking for a Head of Residential to lead a team of Property Managers and Coordinators. This is a key role, responsible for delivering high-quality services across our residential portfolio while driving performance, compliance, and value for money. The successful candidate will bring strong experience in private residential property management and a strategic approach to leadership. They will oversee financial performance, ensure excellent customer service, and manage key areas such as repairs, insurance claims, and statutory obligations. As an experienced leader, they will support and develop their team, building a culture of accountability, continuous improvement, and customer focus. The role also contributes to business growth through involvement in tenders, budget setting, and the mobilisation of new developments. Working closely with the leadership team, they will provide clear reporting, manage complex issues, and support business planning. Strong organisational and stakeholder management skills are essential, along with the ability to deliver efficient and commercially sound outcomes The successful applicant should have good systems knowledge and will be able to manage property mobilization. Please review the full role profile and Behaviours & Mandatory Accountabilitieson our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. Closing Date: 15th May 2026 at midnight. With hybrid working, flexible arrangements, and a base location across England, this could be the opportunity you've been looking for. You'll be primarily based at our Eishing office, with attendance expected three to four times per month, and may be required to support other schemes across the region. As travel is essential, applicants must hold a full, valid UK driving licence. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. This vacancy may close without notice.

Location: Godalming - The Mill Salary: £64,619.00 - £68,000.00 plus £5,000.00 car allowance per annum Hours: 37.5 hours per week - flexible options considered Contract Type: Fixed term contract / secondment until March 2027 With over 30 years of experience, Grange Property Management is a trusted name in commercial, residential, and retirement property management. We manage more than 7,100 properties across 200+ developments throughout London and the Southeast. Ready for your next step in Property Management? If you hold a relevant professional qualification (IRPM, RICS) and have strong leadership experience, this could be the opportunity for you. We're looking for a Head of Residential to lead a team of Property Managers and Coordinators. This is a key role, responsible for delivering high-quality services across our residential portfolio while driving performance, compliance, and value for money. The successful candidate will bring strong experience in private residential property management and a strategic approach to leadership. They will oversee financial performance, ensure excellent customer service, and manage key areas such as repairs, insurance claims, and statutory obligations. As an experienced leader, they will support and develop their team, building a culture of accountability, continuous improvement, and customer focus. The role al...

About the job. Check you match the skill requirements for this role, as well as associated experience, then apply with your CV below. National Highways' Head of Asset Management Future Planning has a critical role in shaping the future serviceability of England's Strategic Road Network (SRN). This role will work across the business, as part of the newly formed Asset Management Division in Operations, quantifying the risk and impact of future challenges such as climate change adaptation, ageing assets and resourcing constraints and, in response, set out, agree and communicate long-term, multi-RIS investment scenarios for asset maintenance and renewals across the (SRN). • Lead and develop National Highways' approach to long-term, multi-RIS asset investment, which supports customer service and economic growth through improved route resilience, ensuring associated policy and guidance is established to enable the organisation to deliver its own objectives whilst best supporting the aims of key stakeholders., • Identify long-term challenges and opportunities on the network, particularly on key routes, at key nodes and for significant assets, utilising the annual State of the Network Report, while supporting the development of route strategies and any related future strategic studies to be more asset focused., • Develop long term asset investment visual modelling tools to quantify and readily present changing scenarios and associated prioritised high-level interventions to advise and engage with National Highways Executive and Department for Transport, ORR and other Government Departments at a senior level, creating a multi-RIS view of the SRN's strategic asset needs and investment scenarios, • In-depth knowledge and understanding of the work of strategic planning functions, developing future plans in a highly visible, transparent and scrutinised environment., • Strong technical experience within relevant business environment such as highways or rail in a transport planning, infrastructure/asset development and/or economic development capacity, • Experience of working effectively across organisational boundaries to deliver results, influencing and informing Government agendas and policy, • Leadership in a changing and complex environment, with significant experience in leading and managing specialist technical teams to deliver high performance Here at National Highways, we manage and improve England's motorways and major A roads, helping our customers have safer, smoother and more reliable journeys. Our priorities are safety, customers and delivery, and at the core of this, are our values of passion, integrity, safety, teamwork and ownership. Operations is at the heart of keeping the strategic road network moving and ensuring our customers get the best possible experience when using our roads. We address over 39,000 customer enquiries every month, plan and deliver all maintenance activities on the network, drive efficiencies and improvements across our systems and roads, and respond to incidents across 4,500 miles of motorways and major A-roads that we manage. All to make sure National Highways customers have safer, smoother, and more reliable journeys. xrnqpay External candidates will be offered a starting salary at the lower end of the pay scale, while current employees will be appointed in accordance with our established pay policy. We are committed to creating a diverse environment and welcome applicants from all backgrounds

Mobile Commercial Tyre Fitter -Croydon Not sure what skills you will need for this opportunity Simply read the full description below to get a complete picture of candidate requirements. Location: This position is covering Croydon & Surrounding areas. Salary:£32,000 per annum + bonus (OTE 10k+ uncapped) Excellent company benefits & van included Hours:Monday to Friday 8.00am 5.00pm, Saturdays 8.00am 12.00pm Ref:30429 We have exciting new opportunities for a Mobile Commercial Tyre Fitter based in the local area of Croydon. This Mobile Commercial Tyre Fitter is working for the largest UK Commercial Tyre service provider with excellent progression and career opportunities. Tyre Fitter Key duties include: • Fit/repair tyres including car, van, truck, agricultural, industrial and earthmover roadside & in depot, • Provide an exceptional customer service experience, • Up to 50% off garage bills and 25% off products in the companys stores, • Discounts on everything from groceries, shopping, insurance, days out, restaurants and more, • Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme, • Financial planning support via Wagestream - access up to 30% of your salary in advance, • Join the Share save scheme with a 20% discount on shares, • Health Cash Plan to access wellbeing services and claim back healthcare costs, • REACT Licence to work safely at the roadside, • Possess a full, current driving licence, • RTRT and/or LCTT licences or equivalent, • Minimum 1 year experience as a Commercial Tyre Technician or similar May looked at experienced Car / Van Tyre Fitters

Our client are a global delivery solution provider who offer a seamless cross-border trade to their Multi-National clients . Their e-commerce solutions are backed by their innovative tech, excellent customer service and extensive logistics expertise. Ensure you read the information regarding this opportunity thoroughly before making an application. Due to expansion they are now looking for a new Senior Business Development Manager who will be responsible for the successful acquisition of high-quality new business accounts using a consultative selling approach. They are required to develop and manage a strong pipeline whilst expected to source their own leads ensuring a high conversion of new business. This individual needs to be highly motivated, a self-starter able to identify and develop new business from multiple sources. Key Responsibilities: • Identify, manage and develop prospects for new business ensuring revenue targets are achieved., • The ability to demonstrate high-level consultative selling techniques to senior-level decision-makers., • Deal directly with customers senior management to identify opportunities to generate professional and comprehensive proposals., • Manage all proposals by defining all stakeholder requirements. Appropriately engage all support departments to ensure the customer's needs can be delivered and exceeded., • Negotiate, manage and implement agreed commercial agreements ensuring additional business is gained to achieve targets., • Become a trusted advisor with excellent knowledge about our customers and their industry., • Work with Head of Sales and other team members to drive the overall sales pipeline., • Prospecting for new customers and lead generation, self- sourcing and utilising insights to create opportunities., • Follow up on all leads identified or provided through our internal data strategy. xrnqpay

A leading visitor experience provider in Guildford seeks a Head of Commercial Enterprise to lead their Visitor Experience and Events Team. Candidates should have management experience and a passion for customer service.

Effectively manage the workload and tasks of the Customer Care team to ensure fair distribution and timely responses aligned with customer needs and service level agreements, when instructed by the Head of Customer Care. The Senior Customer Care Coordinator plays a key role delivering a high standar

About The Role HomeServe are now recruiting for directly employed Drainage Engineers to join our team! • Location - Guildford • Full Time - 40 hours per week. T his includes some weekend, evening and bank holiday work • Salary - £34,720 - £39,310 (salary dependent upon experience). Plus a £1500 guaranteed bonus in your first year HomeServe offers an industry leading reward package to attract the best in our field: • Additional paid overtime • Fantastic pension scheme including Income Protection Cover • 33 days days annual leave (including bank holidays) with the option to buy, sell or carry over up to an additional week • Up to £2500 Smart Tech and Home Improvements salary sacrifices to shop at Ikea and Currys, spreading the cost over 12 months • Free HomeServe Cover 8 policy • Employee assistance programme looking out for you and your family • Company van with fuel card • Use of company tools, uniform and PPE • Access to our private award-winning training facility and our excellent team of field-based coaches to support your ongoing learning and development • Learning and development opportunities • Monthly breakfast meetings with your team to share best practices and keep in touch as well as monthly reviews with your line manager About the role: At HomeServe we put the customers' experience at the forefront of everything we do. As a Drainage Engineer you will undertake the maintenance and repair work of drainage systems in our customers' homes. You will provide industry leading service and help us enhance our reputation, whilst driving customer growth. About You What you must have: • HPWJ Water Ticket • Full UK Driving Licence with no more than 6 penalty points • Excellent customer service • Proactive, 'can do' attitude • Keen eye for detail and problem-solving skills At HomeServe you'll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers' lives. You'll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done. Training & Support: To help you settle in to your career at HomeServe, you will undertake our extensive training programme. • Week 1 - You will attend our Head Office in Walsall Monday - Friday, where we will cover all things HomeServe, health and safety and provide you with your tools and equipment • Week 2 - You will be buddied up with an experienced HomeServe Drainage Engineer Where geographically appropriate we will pay for your accommodation and meal allowance for your induction. The next steps: If you believe you are who we are looking forward for then click apply now! It's our people that truly make what we do so special. As part of the HomeServe family your job will be to put our customers first and we will give you everything you need to make this happen. About Us Here at HomeServe we work hard to build an inclusive, supportive, engaging and collaborative culture that empowers all our people to do the right thing. HomeServe has got over 30 years' experience taking care of the nations' homes. From home emergency cover to one-off repairs, we're here 24/7. Whether it's plumbing, drainage, heating or electrics our home experts are ready to get the job done. TPBN1_UKTJ

Job title Carpenter Function Fire (Passive) Location Field Based Reports to National Operations Manager (Passive) Responsible for staff N/A About our business JLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning. The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working daily with customers. When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counseling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs. You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available. To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub. We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards! Role overview To install fire doors and frames at a variety of customer premises. Ensuring current fire regulations are adhered to and quality of work is of a high standard. Key tasks Installation of new BM Trada Q Mark Fire Doors and frames To be familiar with and understand the current Fire regulations to ensure the doors are fully compliant. To be able to identify labels, CE marks and Plugs to show that a door is certified. Fire Door Maintenance / Remedial Works Fire Stopping/Compartmentalisation. Service Delivery Demonstrate an understanding of what service delivery excellence is for your role, ensuring you deliver the basics right every time and lead a team where service is central to good performance. To set clearly defined service level agreements for your team. Contribute to the service training across the business. Monitor and report on the KPIs on a daily basis to track progress and backlog for all customers, not exhaustive: Maintenance(PPM), Reactive, Small works Monitor and report job status to ensure all customers SLA and Regulatory (BAFE/NSI) requirements are met and exceeded. People Management Set clear objectives for your team members providing regular feedback on performance. Manage performance across the team to ensure the achievement of service delivery targets in line with Service Level Agreements Manage any employee relations issues in line with the policies set out by the business Coach and develop the team to ensure they perform at a high level, ensuring colleagues maintain appropriate knowledge of the business products Address any training and development needs and ensure teams have a personal development plan. Maintain ongoing communication with employees regarding their wellbeing Managing Risk Awareness of your operational and regulation risks which may impact on your operations. Responsibility for reporting to your line manager any risk which may impact the business. Criteria Essential (attributes required for candidate to be considered) Desirable (attributes can be trained or developed) Knowledge and Skills (what you know and what you can do) Familiar with the BM Trada Q Mark Scheme Install/maintaining fire doors. Experience (what you have done) Proven track record in installing fire doors and/or fire door maintenance. Some fire stopping experience would be beneficial. Personal qualities (the way you think and act) Self-motivated, reliable, punctual and take pride in the quality of your work. Willingness to travel/work away when required. Able to act in a professional manner. Good communication Skills. Qualifications Minimum Level 2 Qualification in Joinery or relevant experience. Full UK Driving license CSCS Card Joinery (Blue) TPBN1_UKTJ

Marketing Executive | Godalming, Surrey – Hybrid / Remote working available | Full Time | £35,000 per annum Are you searching for your second or third job in the marketing industry? Are you passionate about digital marketing? Are you after a role that’s the perfect balance of creative and analytical? Are you a self-starter? This job may be for you. Who are we? Money Expert is a UK full service, independent price comparison site which has been operating since 2003. Over the last few years, we’ve helped over 1 million customers save on their utilities, broadband and insurance bills. We’re fully dedicated to helping UK households reduce their living costs. This means helping people get better deals on those services that we can’t do without, like gas and electricity. MoneyExpert is operated by ME Expert Limited, a fully regulated company with offices in Godalming (Surrey) and Chester (Cheshire). MoneyExpert has a flexible working policy with most staff choosing a hybrid or remote working pattern. The environment is very dynamic; we operate at pace and are always looking for ways to get better at what we do. The company is meritocratic and extremely fluid so there is always opportunity to develop and progress in areas where you show aptitude. Reporting into the Head of Marketing, you will work alongside and provide support for a marketing team of two who run mostly digital marketing campaigns to generate traffic and leads to MoneyExpert’s transactional website. You will join in and fully support in the objectives of the Marketing Team to generate new and repeat customers and purchase transactions primarily via the website channel. The role provides an effective way to refine your project management skills while interfacing with different departments. What will your role look like? Compiling and distributing information such as website and social media analytics Reviewing, writing and enhancing website promotional and editorial content, as well as campaign content Monitoring the PR inbox and social media accounts, creating content, running occasional paid for social media campaigns and analysing results Contributing ideas to marketing campaigns to increase effectiveness Writing marketing collateral, customer communications and using our CMS to update website text Assisting with promotional PR activities such as helping to develop case studies Liaising with customers/external agencies Conducting competitor analysis and other market research Supporting with web pages and conversion journeys development Supporting our email marketing strategy, scheduling emails, producing email templates, writing consumer communications and analysing results. What skills and knowledge do you need? Extremely numerate and analytical Good communicator, who is at ease engaging with stakeholders at different levels Strong eye for detail and strong copywriting skills Can do attitude and hunger to learn An inquisitive mind, initiative, energy and drive to make things happen Versatile, adaptable, with a natural aptitude to spot new opportunities and ways to improve things Ability to organise and prioritise an ever-changing workload What We Offer Team outings, regular competitions, and spot prizes Referral bonuses 28 days holiday (including bank holidays), pro rata for part-time, plus an additional day per year of service Rapid career progression opportunities (all Sales Managers and Trainers have been promoted internally) Continuous support and training Company pension plan Wellness & Wellbeing programme for you and your family Cycle to work scheme MEX Rewards Christmas and New Year shutdown Additional personalised benefits On-site parking Equal Opportunities At Money Expert, we are committed to providing equal opportunities for all. We welcome applications from candidates of all backgrounds and ensure a fair and inclusive hiring process. We evaluate candidates based on their skills and potential, regardless of gender, ethnicity, sexual orientation, or disability status. Ready to Join Us? If this role sounds like the perfect fit for you, click "Apply" and become part of our dynamic team. Your data will be handled in line with GDPR

The role offers the chance to shape the future direction of the team while maintaining a hands-on caseload of high-quality work. Service Care Solutions is working with a long-standing and highly regarded law firm, based in. Lead and oversee a team of 10 Private Client solicitors.

The role will lead a major UK & Ireland service division, with responsibility for field service, service supervision, aftersales support, customer satisfaction, service performance, operational efficiency, and the continued development of a high-performing team. The successful candidate will be some

Service Care Solutions are recruiting on behalf of a local authority based in the Essex region who are seeking a Head of Legal Services on a permanent basis. Lead and oversee the council’s Legal Services function, ensuring the delivery of high-quality, commercially focused legal advice across a br

Today, it is the most widely deployed clinical ambient AI platform in the NHS, scaling nationally on the strength of exceptional real world delivery and reference‑led growth. This role owns customer delivery across the entire UK. You will franchise our delivery model into the UK, establish the sys

Shropshire Fire and Rescue Service is seeking an experienced, forward‑thinking, and strategically minded Head of Finance to lead our Finance, Pensions and Procurement functions. Head of Finance – Shropshire Fire & Rescue Service. Manage and develop a high‑performing team, fostering a culture o

Head of Service Desk – Microsoft Partner (Up to £70K DOE). As Head of Service Desk, you will lead the entire support function, ensuring high-quality service delivery across 1st, 2nd, and 3rd lines. Oversee day-to-day operations of the Service Desk, ensuring consistent SLA adherence and outstandin

As Head of Customer Success, EMEA, you will lead and scale Harvey's Customer Success organization across Europe, the Middle East, and Africa, owning value realization, retention, and expansion of our customers: law firms and corporate legal departments at the frontier of AI adoption in legal. At Har

Lead and develop a diverse team, including line management of around 3 direct reports and oversight of a wider portfolio of approximately 20 colleagues, supporting recruitment, wellbeing, learning and performance. Working closely with the DDaT Director, the DDaT Senior Leadership Team and the Head o

As Head of Finance (Service Charge), you will provide strategic leadership and operational oversight of our service charge finance function. Are you an experienced service charge finance leader ready to shape strategy at scale? This is a pivotal opportunity to lead and modernise a high-profile servi

A leading operational services company is seeking an experienced Head of Service Delivery to oversee operational teams and ensure efficient project delivery across the UK. The ideal candidate will have a robust background in utilities, particularly in gas or water services, and a proven track record

Reporting to the Managing Director, as Head of Customer Care you will be the Customer Champion for your Division and be responsible for the effective delivery of a consistent and positive customer journey, with particular focus on post‑occupational service. Ensure the Customer Care team fully impl

This hands-on role involves managing a small team, ensuring exceptional customer service, and maintaining visual standards. Responsibilities include overseeing stock, supplier orders, and the layout of the indoor space. Competitive pay of £28,000 to £29,000 annually.

You will take full ownership of operational delivery, ensuring safe, reliable and high-quality service while driving efficiency, productivity, customer satisfaction and profitability. Head of Service Operations (Service & Repairs). Head of Service Operations (London & Southeast).

As our Head of Customer Success, you'll lead the function, elevate performance and ensure customers experience measurable, scalable value across our full suite of talent solutions. TMPW is part of PeopleScout, one of the world’s leading RPO providers and a member of the TrueBlue Inc. A track recor

GLOBAL HEAD OF US WITHOLDING TAX FILING SERVICE - US TAX COMPLIANCE KNOWLEDGE REQUIRED. The service is designed to streamline the end-to-end process of tax form collection, validation, and filing for Qualified Intermediary (QI) and Non-Qualified Intermediary (NQI) customer firms. We are recruiting f

The Regional Manager of Customer Service & Support is responsible for regional oversight of customer relationship management, service performance, and operational execution across their assigned region (Asia, EMEIA, or the Americas). Director of Customer Service & Support in long‑term regional bus

A leading employee experience platform is seeking a Head of Support to lead their global support function. Competitive salary, stock options, and generous leave are part of the offer, alongside a strong team culture and meaningful work. This role requires significant SaaS support experience, team ma

A global software company in the UK is seeking a Head of Customer Operations to enhance the customer experience across the UK & Ireland. This role requires a senior leader with over 5 years of experience in customer operations, capable of driving software adoption and operational excellence. The pos

Yolk Recruitment Public Sector & Not-for-Profit team are working closely with an incredibly worthwhile charity that empowers not-for‑profits to support some of the most vulnerable members of our society. What the successful Head of Customer Success will bring to the team. You will be an experience

Head of Ecommerce & Customer Operations page is loaded## Head of Ecommerce & Customer Operationslocations: London, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R-0148333Calling all originals: At Levi Strauss & Co. Omnichannel Customer Service & Retention Engin

As a Head of Customer Engineering (CE), you will lead CE managers and teams and deploy a team of subject matter experts responsible for working alongside our customers to provide trusted technical and solution advice to accelerate workload migration and remove technical blockers. Head of Customer En

A leading recruitment agency is searching for a Director of Customer Service to lead the customer experience teams in New Milton, England. This role demands a senior leader to drive strategy across customer service, sales, and logistics, enhancing customer satisfaction and operational efficiency. Th

As Head of Delivery & Customer Success, you will ensure that every Optiml customer achieves measurable value — from first implementation through long-term adoption and expansion. Optiml is revolutionizing real estate with our Real Estate Decision Intelligence (REDI) software—a new class of decis

As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners. As a Head of Customer Engineering (CE), you

Come and join our team! As a Customer Service Assistant (CSA) you will be responsible for supporting your store to deliver high standards of customer service, availability and presentation, compliance, and engagement with your local community. You will be working as part of a diverse and motivated t

We’re looking for a data driven, customer centric Head of Digital & Customer Loyalty. Work with Media & Affiliate agencies to define and execute the digital media strategy, growing active customers and driving more customers to the website & app. This role is based out of our Restaurant Support Ce

Harken Search is seeking a Head of Customer Care for a 5* PLC housebuilder to lead the national Customer Care function. This role involves ensuring high-quality customer experience, particularly focused on remediation of legacy projects. The successful candidate will have a strong background in cons

Recruit4Mum is searching for a Director of Leaseholder Services to provide strategic and operational leadership for national leaseholder services across the UK. Successful candidates will have substantial senior leadership experience in a housing association, with expertise in leasehold management a

We are partnered with a 5* PLC housebuilder to appoint a Head of Customer Care who will lead the national Customer Care function, with a particular focus on the remediation of legacy projects across the Group. Reporting to the Managing Director, the post-holder will act as the Business Unit's Custom

The role of the IPR department is to ensure communication and liaison with Head Office (HO) in Tokyo, for both Bank and Securities, as well as accountability for EMEA Technology wide reporting, management of resourcing processes, management of asset processes and administration of wider planning pro

Sitting on the Customer leadership team, this role provides oversight and leadership of the Customer & Commercial Programme benefits and ensures alignment between functional strategies, investment priorities, and Heathrow’s business plan. The Head of Customer Strategy & Planning plays a critical l

We are looking for a highly driven Head of Customer Acquisition to take full ownership of our customer growth strategy and delivery. This is an opportunity to take real ownership of customer growth, shape how we acquire customers in the future, and have a direct impact on the success of the business

We are looking for a Head of IT Service Management to lead end-to-end service management across IT, logistics, fulfilment, and customer operations - owning major incident response, service performance, and continuous improvement at scale. Proven experience in a Head of IT Service Management / Servic

Ideally working in a customer service role, with at least 12 months’ experience of customer service within a digital retailing environment. Achieve and sustain a high standard of response times and response rates, improving customer satisfaction and reducing occurrences of re-contact. Timely resol

A leading rail transportation company in the UK is seeking a Head of HR Shared Services to lead their HR function. You will oversee a high-performing team, ensuring efficient delivery of HR services and compliance with UK employment law. This full-time position offers a competitive salary, annual pe

A leading ERP solutions provider is seeking a Head of Customer Support to oversee commercial relationships across strategic accounts. This position focuses on customer retention and governance, offering a central role in a growing organization. This role involves managing service levels and customer

Deerfoot Recruitment Solutions Limited is seeking a Head of IT Service Management in the United Kingdom. This hybrid role involves leading IT service management across multiple functions, managing incidents and service performance while driving continuous improvement. The ideal candidate should have

A leading technology firm in the UK seeks a Head of Managed Service Operations to lead their professional services practice. The ideal candidate should have a deep understanding of live service operations, the ability to innovate through automation, and strong leadership skills. This position is cri