Trabajos head of customer service en PortsmouthCrear alertas

Specsavers, a household name and a Highstreet staple. And you could be part of the team. So, you’re a proactive people person ready to be the friendly face our stores need? Sounds like you’d be a great fit here. So, if you’ve had previous optical experience as an Optical Advisor or Dispensing Assistant, this Optical Assistant role could be perfect for you. As an Optical Assistant, you’ll use your passion for the Specsavers brand, products and services alongside your incredible customer service skills, to create an outstanding store environment for both our customers and our team. What’s on offer? As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include: • Circa £12.91 an hour plus bonus potential and incentives, • Full-time (40 hours) or Part-time (24 hours) to include regular Saturdays, • Staff discounts, • Free parking, • Specsavers Perks - high street discounts, • Additional day off for your Birthday, • Health and wellbeing scheme: HeadSpace App and WeCare, • Enhanced parental leave, • Pension contribution, • Excellent development and progression opportunities Find out more If you’re ready and raring to join our team and drive our practice forward, we can’t wait to hear from you. You just need to have some previous Optical Experience, be passionate, a great team worker and communicator, confident in using IT systems, and have an ability to adapt. Got what we’re looking for? Head to our website to learn more about the role and apply today. #LI-NA1

A growing technology organisation delivering immersive training and simulation solutions to defence and government customers is seeking a Systems Engineer to join its engineering team. This role will focus on the technical leadership of complex systems across the full engineering lifecycle, ensuring projects meet technical, schedule and cost objectives while aligning with defence acquisition best practice. The position offers the opportunity to work with emerging technologies in immersive environments and digital training solutions, supporting innovative programmes within the defence sector. The Role Reporting to the Head of Engineering, the Systems Engineer will provide technical leadership across project delivery, supporting the development, integration and validation of complex systems. You will play a key role in technical governance, ensuring appropriate evidence is generated for engineering review gates and that project requirements are traceable throughout the lifecycle. You will also work closely with project managers, engineering teams and subcontractors to ensure successful delivery against programme objectives. Key Responsibilities Systems Engineering Leadership • Lead the design, development and implementation of complex systems throughout the engineering lifecycle., • Apply systems engineering best practices aligned with defence acquisition frameworks. Support systems engineering across lifecycle phases including: • Concept and assessment, • Requirements definition and management, • System architecture and design, • Integration, verification and validation, • Maintain traceability between requirements, design, implementation and verification evidence., • Work closely with project managers and cross-functional teams to ensure delivery objectives are met., • Lead feasibility studies and technical investigations., • Provide technical guidance to subcontractors and external partners. Develop and maintain key engineering artefacts including: • Requirements documentation, • System architectures and design documentation, • Test and acceptance plans, • Product conformance documentation Essential Skills & Experience • Experience delivering complex engineered systems across the full systems engineering lifecycle., • Proven experience in requirements specification, system design and delivery., • Strong understanding of systems engineering principles and lifecycle methodologies., • Ability to interpret operational and customer requirements., • Experience developing system architectures using modelling tools (e.g. MATLAB, Sparx Enterprise Architect)., • Experience supporting customer acceptance activities., • Strong technical documentation and reporting capability., • Familiarity with UK defence frameworks, governance and engineering standards. Desirable Experience • Experience with SysML or model-based systems engineering approaches., • Exposure to MATLAB, Simulink or similar modelling tools., • Understanding of integration, verification and validation activities., • Familiarity with agile engineering environments., • Experience working in defence programmes or regulated environments., • Knowledge of synthetic training systems or naval defence platforms. Package & Benefits • Salary: £57,000 – £63,000 (dependent on experience), • Hybrid working, • 25 days annual leave plus bank holidays, • Option to purchase additional leave, • Private medical and dental cover, • Pension scheme, • Cycle to Work scheme, • Electric Vehicle scheme, • Flexible working arrangements, • Career development and progression opportunities, • Employee wellbeing initiatives Security Requirements Due to the nature of the work, candidates must: • Be eligible to obtain UK Security Check (SC) clearance, • Be willing to undergo Developed Vetting (DV) if required, • Have the right to work in the UK Apply For further information or to apply, please submit your CV.

To act as Master aboard the Company hovercraft, to operate and navigate in a safe, efficient and professional manner, taking into account the weather conditions and the operating limitations of the vessels being operated. To implement the company Safety and Environmental protection policy. Hold accountability as Master for the standards in safety, safety culture and professionalism. To deliver ISM training and promote a Just Culture, leading by example at all times. To provide leadership, motivation, training and guidance to marine and ground operations staff. To lead the development of operational standards, and to administer and deliver the training of new practices. To liaise with the engineering department in order to provide a reliable, safe and efficient hovercraft service for our customers. To maintain currency in respect of own qualifications and certification, emergency procedures, craft maintenance, nautical publications and compliance including the ISM code and Company Quality and Safety Management System. To hold responsibility for specific areas of the business as designated by the Head of Marine Operations to assure compliance with maritime legislation and manage company marine assets in the most effective and efficient manner. To discharge Master’s responsibilities and accountability both afloat and ashore, and promote the role of the hovercraft Master, by way of visibility and engagement with our customers and stakeholders. Main areas of responsibility Operations • To operate and navigate the Company hovercraft to the highest standards and consistent with company standard operating procedures., • To provide leadership in an emergency situation., • To deliver operational efficiency and punctuality., • To remain fully conversant with the craft operating and emergency systems and procedures., • To maintain current knowledge of the relevant legislation., • To work closely with Management, Engineers, crew and other staff in order to maintain an efficient, safe and reliable hovercraft service., • To train, examine and drill crew members in order to provide the highest levels of safety for our customers. To strive for consistent crewing standards across the company., • To provide leadership and motivation in order that the highest safety and operating standards are achieved. To verify and monitor crew performance. To provide support and guidance to develop crew members and promote a culture of continuous improvement., • To provide expertise, leadership and guidance to less experienced staff., • To provide expert advice to all levels of the Company to ensure the highest safety standards., • Regularly review the Company Safety Management System (SMS) and identify areas for improvement. Propose and deliver amendments to the SMS., • Regularly review the Company Quality Management System and identify areas for improvement. Propose and deliver amendments to the QMS., • To monitor all aspects the hovercraft operation from a safety and environmental perspective and to make the management aware of any concerns., • To attend and support company Health & Safety Meetings. To comply with any changes in legislation or procedures including maintaining and gaining further qualifications if required., • Customer Services - to develop and maintain the highest standards and handle all reasonable customer relations issues at local level (Special attention is required to delay management and ensuring announcements, notices and information are given in a timely manner), • Uniform Standards - to represent the Company in a professional manner and to act as an ambassador for Hovertravel. Experience/ Minimum qualifications required In order to take command of a company hovercraft on this route an individual must hold one of the following STCW95 Certificates of Competence (CoC): • Master II/2 or II/3 or, • Master II/3, limited to “Hovercraft less than 500 GT on near-coastal voyages only”. Holders of appropriate UK qualifications may apply to obtain this CoC issued by the MCA under STCW regulation II/3 as stated in MSN1856 and with reference to Annex D therein., • Master II/2 or II/3 - Upgrade without Examination, • Chief Mate II/2 or II/3 - Upgrade without Examination, • OOW II/1 (Unlimited) - Upgrade requires a pass in MCA Orals Examination ‘D’ A candidate is required to successfully complete HSC Type Rating Training as a trainee Master on the company hovercraft. This comprises of a minimum of 25 hours basic hovercraft training followed by at least 100 hours under supervision on the route as well as 20 hours additional radar training specific to high-speed operations. A successful candidate will be issued with a HSC Type Rating Certificate (TRC) appropriate to the type of hovercraft, this will be endorsed by the MCA. As well as the training above a Master is also required to hold; • A certificate of medical fitness (ENG1), • An Elementary First-Aid Certificate, • A GMDSS Restricted Radio Operators license, • A Personal Sea Survival certificate (PST) Post qualification, Masters will complete a Line-check with an HSC Type Rating Examiner at least once every twelve months for each type of craft used on the route (this term is shorter for trainee and inexperienced Masters). The line-check provides an opportunity to carry out emergency procedures and test emergency systems that would otherwise very rarely be used. The line-checks will include but not be limited to the following; • General handling of the hovercraft, • Engine failures, • Engine fire procedures, • Emergency communications, • Steering failure., • Towing, anchoring and mooring., • Search and Rescue operations and equipment, • Evacuation procedure., • Security procedures, • Post crisis procedure

Practice Manager & Head of Operations Private Podiatry Clinic | Fareham, Hampshire £45,000 – £52,000 + quarterly bonus + leadership development This is not a traditional practice manager role! We’re looking for a senior operational leader to act as the Integrator to the Founder’s vision, someone who can turn strategy into action, bring clarity and structure, and hold the team accountable. You will ensure the clinic runs professionally, predictably, and efficiently, while embedding our philosophy of care-led leadership. Why This Role Matters • Take full operational ownership of a growing, founder-led clinic, • Lead a small team of clinicians and administrators with confidence, clarity, and compassion, • Introduce consistent processes, strong KPIs, and high-performance standards, • Support the Founder in executing strategy and improving efficiency and profitability, • Be a hands-on leader who can step in to support the team when needed Your Responsibilities Operational Leadership • Own, improve, and embed all systems, processes, and workflows, • Bring order and structure to documentation, SOPs, and Google Drive, • Ensure smooth, efficient day-to-day operations Performance & KPIs • Monitor and manage clinical, administrative, and financial performance, • Make decisions based on data, logic, and evidence, • Address underperformance calmly, clearly, and constructively People Leadership • Lead, manage, and develop a team of c.10 clinicians and administrators, • Inspire high standards, ownership, and pride in the business, • Step in to support the team as needed, • Represent the business and Founder, not act as a buffer for the team, • Embed intent-based leadership philosophy to build resilience and avoid single points of failure Commercial & Strategic Support • Implement Founder priorities and strategic direction, • Support improvements in efficiency, utilisation, and profitability, • Build robust management infrastructure to enable growth and consistency Professional Representation • Be a visible, credible leader to patients, suppliers, and partners, • Communicate confidently and compellingly, • Uphold and elevate the clinic’s brand, reputation, and commitment to excellence Who We’re Looking For • Highly organised, analytical, and commercially minded, • Calm, objective, and logical under pressure, • Confident holding people accountable, • Strong IT, systems, and data capability, • Leads without drama, defensiveness, or emotional decision-making, • Embeds compassion and care in leadership decisions We welcome candidates from private healthcare or other founder-led service businesses where high standards, performance management, and customer experience are critical. Relevant experience might include: • Private healthcare, dental, optical, or aesthetic clinics, • Hospitality or premium service businesses, • Professional services (accountancy, legal, financial advisory), • Education, childcare, or other regulated service environments Healthcare experience is helpful but not essential; leadership, structure, and commercial thinking are the priorities. This Role is NOT for You If… • You want a traditional, task-based practice manager role, • You avoid difficult conversations or accountability, • You make decisions based on emotion over data, • You prioritise harmony over performance, • You resist change or struggle with growth and structure, • You are not open to feedback, coaching, or ongoing development This role requires maturity, objectivity, leadership presence, and a commitment to care-led decision-making. What We Offer • Salary: £45,000 – £52,000 (depending on experience), • Quarterly team performance related bonus, • Private healthcare, • 23 days holiday + bank holidays (rising 1 per year to 30), • 5 days paid sick leave, • Circa £12,000+ per year in leadership development:, • Business and leadership books, • World-class coaching, • Quarterly masterclasses with other practice leaders, • A senior leadership role with real responsibility and influence Our Vision & Leadership Philosophy “Leading the way with compassion and commitment to excellence, we aim to help more people move better, so they feel better and can live their best lives.” We aspire to be the most recognised clinic in the UK for foot and musculoskeletal care, embedding continuous learning, gold-standard treatment, and patient choice. Our team is the heart of everything we do. We are committed to developing world-class clinicians who are leaders in their field and rewarded for their contribution. We embrace forensic leadership (leading from a position of care) and intent-based leadership, building resilience and ensuring no single point of failure.

A technical sales role focused on complex marine and ocean technology systems supplied to industry, research organisations and governments. This is a consultative, long-cycle environment — not a high-volume transactional sales position. About RS Aqua RS Aqua is a UK ocean technology business supplying advanced scientific, survey and subsea systems to industry, research organisations and governments. We operate at the intersection of engineering, operations and real-world deployment. Our work is technically demanding, high-trust and long-cycle. Accuracy and credibility matter. RS Aqua is part of General Oceans, a global group of ocean technology companies delivering advanced sensors, platforms and systems to marine science, defence and offshore markets worldwide. The role This is a technical sales role within our commercial team, suited to candidates who have experience selling technical or engineering-led products and want to operate in a more consultative, system-focused environment. You will work directly with engineers, operational teams and decision-makers across the maritime sector. Success in this role requires structured thinking, technical curiosity, and the ability to represent complex systems accurately. If successful, there is a clear pathway into owning the Marine Engineering sector within RS Aqua and becoming the commercial lead for a defined customer set and associated product lines. We are not looking for aggressive selling. We are looking for someone who can understand systems, ask good questions, work through ambiguity, and build long-term trust with customers. Marine & Maritime Focus Your customers will typically include: · Marine and coastal engineering consultancies · Contractors and offshore service providers · Survey and hydrographic companies · Ports and harbour authorities · Offshore energy and infrastructure organisations · Environmental monitoring providers · Government bodies and agencies The technology focus is practical and deployment-led, including: · Metocean and oceanographic sensors · Wave and tide measurement systems · Current profilers · Marine autonomous and robotic systems · Data loggers and ruggedised field instrumentation What you’ll be doing In your first year, you will spend most of your time: · Leading or shaping technically complex quotations, proposals and tender responses · Supporting and increasingly leading customer meetings, demonstrations, trade shows and site visits (UK, occasional international) · Working with suppliers, engineers and operations to clarify specifications, integration constraints, lead times and delivery requirements · Maintaining accurate, structured CRM records and opportunity tracking · Producing clear technical commercial content such as application notes and capability summaries Over time, you will take increasing ownership of customer relationships and live opportunities, with the expectation that you become a trusted commercial lead for a defined segment of the Marine Engineering market. What success looks like in year one · You can explain our core products clearly and accurately, including their limitations · You communicate with customers and colleagues in a calm, precise and professional manner · You escalate uncertainty early rather than guessing · You improve proposal quality and reduce preventable technical or commercial errors · You build credibility through understanding and delivery, not confidence alone This role is a good fit if you: · Have experience selling technical, engineering-led or system-based products · Can demonstrate the ability to understand and explain technical systems clearly · Can show evidence that you’ve taken responsibility and delivered results in real-world environments · Are comfortable engaging with engineers, operational teams and technical stakeholders · Care about accuracy, detail and professional reputation Experience in maritime, offshore, marine engineering or industrial technical sectors is advantageous but not essential. This role is NOT for you if you: · Are seeking a commission-first, high-volume sales position · Prefer scripted selling over understanding systems and applications · Dislike detail-oriented work or structured follow-through · Expect to be fully effective from day one without a learning curve · Are looking for a purely research-focused role Package · Salary: £30–40k depending on capability and progression potential · Bonus: Eligible for participation in our sales bonus scheme after an initial settling-in period · Benefits: 25 days holiday + public holidays, flexible working, supportive team environment, health benefits · Location: Predominantly office-based at Port Solent Marina, Portsmouth (some hybrid by agreement) · Travel: UK and occasional international travel Eligibility & checks Applicants must have the right to work in the UK. RS Aqua is unable to sponsor visas for this role. All staff are required to successfully complete Baseline Personnel Security Standard (BPSS) checks. How to apply Apply directly via LinkedIn or submit your CV and a short covering note to RS Aqua (FAO Head of Sales) via No agencies please.

A technical sales role focused on complex marine and ocean technology systems supplied to industry, research organisations and governments. This is a consultative, long-cycle environment — not a high-volume transactional sales position. About RS Aqua RS Aqua is a UK ocean technology business supplying advanced scientific, survey and subsea systems to industry, research organisations and governments. We operate at the intersection of engineering, operations and real-world deployment. Our work is technically demanding, high-trust and long-cycle. Accuracy and credibility matter. RS Aqua is part of General Oceans, a global group of ocean technology companies delivering advanced sensors, platforms and systems to marine science, defence and offshore markets worldwide. The role This is a technical sales role within our commercial team, suited to candidates who have experience selling technical or engineering-led products and want to operate in a more consultative, system-focused environment. You will work directly with engineers, operational teams and decision-makers across the maritime sector. Success in this role requires structured thinking, technical curiosity, and the ability to represent complex systems accurately. If successful, there is a clear pathway into owning the Marine Engineering sector within RS Aqua and becoming the commercial lead for a defined customer set and associated product lines. We are not looking for aggressive selling. We are looking for someone who can understand systems, ask good questions, work through ambiguity, and build long-term trust with customers. Marine & Maritime Focus Your customers will typically include: · Marine and coastal engineering consultancies · Contractors and offshore service providers · Survey and hydrographic companies · Ports and harbour authorities · Offshore energy and infrastructure organisations · Environmental monitoring providers · Government bodies and agencies The technology focus is practical and deployment-led, including: · Metocean and oceanographic sensors · Wave and tide measurement systems · Current profilers · Marine autonomous and robotic systems · Data loggers and ruggedised field instrumentation What you’ll be doing In your first year, you will spend most of your time: · Leading or shaping technically complex quotations, proposals and tender responses · Supporting and increasingly leading customer meetings, demonstrations, trade shows and site visits (UK, occasional international) · Working with suppliers, engineers and operations to clarify specifications, integration constraints, lead times and delivery requirements · Maintaining accurate, structured CRM records and opportunity tracking · Producing clear technical commercial content such as application notes and capability summaries Over time, you will take increasing ownership of customer relationships and live opportunities, with the expectation that you become a trusted commercial lead for a defined segment of the Marine Engineering market. What success looks like in year one · You can explain our core products clearly and accurately, including their limitations · You communicate with customers and colleagues in a calm, precise and professional manner · You escalate uncertainty early rather than guessing · You improve proposal quality and reduce preventable technical or commercial errors · You build credibility through understanding and delivery, not confidence alone This role is a good fit if you: · Have experience selling technical, engineering-led or system-based products · Can demonstrate the ability to understand and explain technical systems clearly · Can show evidence that you’ve taken responsibility and delivered results in real-world environments · Are comfortable engaging with engineers, operational teams and technical stakeholders · Care about accuracy, detail and professional reputation Experience in maritime, offshore, marine engineering or industrial technical sectors is advantageous but not essential. This role is NOT for you if you: · Are seeking a commission-first, high-volume sales position · Prefer scripted selling over understanding systems and applications · Dislike detail-oriented work or structured follow-through · Expect to be fully effective from day one without a learning curve · Are looking for a purely research-focused role Package · Salary: £30–40k depending on capability and progression potential · Bonus: Eligible for participation in our sales bonus scheme after an initial settling-in period · Benefits: 25 days holiday + public holidays, flexible working, supportive team environment, health benefits · Location: Predominantly office-based at Port Solent Marina, Portsmouth (some hybrid by agreement) · Travel: UK and occasional international travel Eligibility & checks Applicants must have the right to work in the UK. RS Aqua is unable to sponsor visas for this role. All staff are required to successfully complete Baseline Personnel Security Standard (BPSS) checks. How to apply Apply directly via LinkedIn or submit your CV and a short covering note to RS Aqua (FAO Head of Sales) via No agencies please.

Are you a strategic sales leader with a passion for driving growth in IT systems solutions?\n Novatech has a long history of building IT systems – from servers and storage to retail PC's and systems and then selling them directly to education and corporate partners or retailing them online and in-store. We’re growing, and to support our growth, we’re excited to introduce a brand-new role for a dynamic Head of Systems Sales. \n This is a pivotal position which is focussed purely on leadership and management and not trying to balance this having to achieve your own personal sales targets. \nWhat you’ll do:\n\n • Develop and execute a systems sales strategy aligned with company objectives and market trends.\n, • Lead, coach, and empower a talented sales team to achieve ambitious targets (team is circa 4‑6 people – from ‘Account Director’ to ‘Account Manager’ level and a sales support role).\n, • Collaborate with all business functions, including operational, engineering, and marketing teams to deliver solutions.\n, • Monitor market developments and competitor activity to inform strategic decisions.\n, • Drive forecasting, pipeline planning, and present actionable insights to senior leadership.\n, • Support the business and sales team in representing Novatech at industry events and customer meetings.\n, • Work with key vendor partners and distributors to ensure consistent supply, strong innovation.\n, • 25 days holiday plus bank holidays (with the chance to buy additional days)\n, • Health plan scheme\n, • Upskilling apprenticeship training\n, • Cycle to work\n, • Employee Assistance Programme\n, • Staff discounts\n, • Social and wellbeing events\n, • Hybrid working (after training period)\n, • A great breakout room\n

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Head of Service Delivery - The Role. Our client has an exciting opportunity for a Head of Service Delivery to join the team. To submit your CV for this exciting Head of Service Delivery opportunity, please click 'Apply' now.