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PA to Executive Resources Director \n Agile Hybrid Homeworking, office base in Norwich \n Full time, 37 hours a week, Monday – Friday \n Starting Salary at £36,255 per annum \n 12-month Contract \n \n About the role \n \n As our PA to the Executive Resources Director, you’ll be at the centre of a dynamic directorate providing confidential, high‑level administrative support and keeping everything running smoothly day-to-day. You’ll be the first line of communication for a wide network of senior leaders and external partners, helping to nurture strong relationships across the organisation and beyond. \n \n The role involves: \n\n • Assisting in developing and maintaining good relationships and being the first line of communication for the Executive Resources Director, and the many varied contacts including Directors and Senior Managers of the wider Association and external organisations.\n, • Responsibility for organising and providing administrative support to our Group Audit and Risk Committee, Broadland Meridian Board and Funding Task and Finish Group.\n, • Maintaining directorate plans and liaising with/supporting Heads of Service within the Resources and Business Services directorate to ensure key deliverables are achieved.\n, • Playing an active role in project work within Resource and Business Services directorate and supporting the Executive Resources Director where appropriate.\n\n\n, • Supporting our customer complaints process as appropriate/necessary by arranging panel meetings and producing detailed information packs. Liaise with colleagues, directorate, residents, Board Members and external organisations in line with policies and procedures.\n, • Support the Head of Risk, Assurance and Data Analytics with the Subject Access Request process.\n \n The successful candidate will have excellent organisation and communication skills and be delivery focused. They will also maintain the highest levels of professionalism, integrity and confidentiality given the contacts and information they will have access to. \n \n Prior experience as a PA is not essential but desired. The ideal candidate will have knowledge of Microsoft Office applications, hold a driving licence and have access to their own vehicle as travel may be required throughout Norfolk. \n \n All team members and colleagues working for Broadland will always be expected to act in a manner that is consistent with our corporate values and behaviours, as detailed in the job description. \n About Us \n Broadland Housing Association offers more than 5,700 quality homes across Norfolk and North Suffolk believing that everyone deserves a home that meets their needs; we offer a caring, effective and high-quality service that is fair to everyone. We are one of the top 25 Housing Organisations to work for in the UK and feature in the top 50 organisations to work for in the East of England. \n We are a Hybrid Homeworking employer and provide the team with the tools to work from home (approx. 60% home and 40% office split). As the role requires attendance at Broadland premises candidates must live within a 75-minute commute of their office location (Norwich, NR1 1HU). \n \n We offer staff many great benefits such as: \n\n • Enhanced annual leave starting from 22 days, plus a day off for your birthday, a volunteering day and a personal day.\n, • Generous contributory pension scheme.\n, • Access to an Employee Assistance Programme to support you when you need it.\n, • Health Cash Plan – claiming for things such as eye tests and prescriptions as well as many other wellness and money saving perks.\n, • Utilities allowance to support hybrid home workers.\n, • Lots of training opportunities.\n \n Closing date: Midnight on 22 April 2026

Join the RAC as a Roadside Technician\n Are you ready to be part of a team that keeps the UK moving? As a Roadside Technician with a Level 2 Light Vehicle Maintenance qualification (or equivalent) and at least 2 years of experience, you’ll play a vital role in delivering exceptional service to our members. \n\nWhat We Offer You:\n\n • \nCompetitive Salary: Enjoy a base salary of £36,400 with a realistic OTE of £61,000. Top performers can earn even more through bonuses and enhanced overtime rates!\n, • A Level 2 light vehicle maintenance qualification (or equivalent) with at least 2 years of post-qualification technical, electrical, and diagnostic experience.\n, • A customer-focused approach.\n, • \nStrong Base Pay: £36,400 with realistic OTE of £61,000, plus bonuses for top performers.\n, • \nShare in Our Success: Join our colleague share scheme for free and benefit from the future growth of the business.\n, • \nFree RAC Ultimate Breakdown Cover: Enjoy this benefit from your very first day.\n, • \nCar Salary Sacrifice Scheme: Includes electric vehicle options (after 12 months) to help you save on tax.\n, • \nGenerous Holidays: 23 days plus bank holidays, rising to 25 with service.\n, • \nPension & Life Cover: Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits).\n, • \nWellbeing Support: 24/7 confidential support helpline for you and your family.\n

Join the RAC as a Roadside Technician!\n\n Be part of a team that keeps the UK moving! As a Roadside Technician with a Level 2 Light Vehicle Maintenance qualification (or equivalent) and at least 2 years of experience, you’ll enjoy: \n\n\n • \nA competitive salary: Start with a base salary of £36,400 and a realistic OTE of £61,000. Top performers can earn even more through bonuses and enhanced overtime rates!\n, • Your own RAC van\n, • A fuel card\n, • Full uniform\n, • \nStrong base pay: £36,400 with a realistic OTE of £61,000, plus bonuses for top performers.\n, • \nShare in our success: Join our colleague share scheme for free and benefit from the future growth of the business.\n, • \nFree RAC Ultimate breakdown cover: Enjoy this benefit from your very first day.\n, • \nCar salary sacrifice scheme: Includes electric vehicle options (after 12 months) to help you save on tax.\n, • \nGenerous holidays: 23 days plus bank holidays (rising to 25 with service).\n, • \nPension & life cover: Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits).\n, • \nWellbeing support: 24/7 confidential support helpline for you and your family.\n

This is you: a self-starter, with great communication & sales skills, a persuasive ‘people-person' who enjoys dealing with all sorts of customers, looking to stretch your business development potential to the next level. You're excited by the uncapped earning potential for self-employment where you get all your appointments and pre-qualified leads supplied by head office, and all the training you need to make your business a success straight out of the blocks. And this is us! Anglian Home Improvements, the UK's leading home improvement business, proud of our craftsmanship and service, which has kept customers coming back time and time again for over 50 years. All our products are made in Britain to the highest industry standards. But the quality products and excellent customer service are only made possible by having great people representing us – and we want to grow our team of outstanding sales and business development representatives. What you'll be doing You'll be quickly trained up to know the products inside out; you'll be proud of them, and confident in selling them to customers using your existing and growing sales abilities. Your role will involve: • Following up on warm sales leads visiting customers in their own homes, • Giving persuasive business development pitches to convert quotes to sales, • Educating customers about the products and services offered, thinking ...

This is you: a self-starter, with great communication & sales skills, a persuasive ‘people-person' who enjoys dealing with all sorts of customers, looking to stretch your business development potential to the next level. You're excited by the uncapped earning potential for self-employment where you get all your appointments and pre-qualified leads supplied by head office, and all the training you need to make your business a success straight out of the blocks. And this is us! Anglian Home Improvements, the UK's leading home improvement business, proud of our craftsmanship and service, which has kept customers coming back time and time again for over 50 years. All our products are made in Britain to the highest industry standards. But the quality products and excellent customer service are only made possible by having great people representing us – and we want to grow our team of outstanding sales and business development representatives. What you'll be doing You'll be quickly trained up to know the products inside out; you'll be proud of them, and confident in selling them to customers using your existing and growing sales abilities. Your role will involve: • Following up on warm sales leads visiting customers in their own homes, • Giving persuasive business development pitches to convert quotes to sales, • Educating customers about the products and services offered, thinking ...

Head of Commercial Motor Claims This is a great job for someone who is an experienced operational leader, confident shaping strategy, and passionate about delivering outstanding customerand brokeroutcomes in a complex, fast-moving environment. It will suit you if youve led large customer operations, driven change at scale, and enjoy bringing people together to deliver great results across the full commercial value chain. A bit about the job Youll lead our Commercial Motor Claims Customer function and guide the full journey from first notification through to settlement. Youll help us deliver brilliant customer outcomes and strengthen our market-leading indemnity position.Youll work closely with our broker network, building relationships that are both strong and trusted. Youll join a supportive and collaborative Claims leadership team that values insight, innovation and clear operational direction. A key part of this role is working closely with Underwriting, Pricing and Distribution to ensure strong alignment across the end-to-end motor business. Youll play a central role in shaping how we use digital capability, analytics and partnerships to transform our service. Youll be accountable for operational performance, strategic delivery ...

Salary: Starting Salary at £36,255 per annumShift Hours: Temporary PA to Executive Resources Director Agile Hybrid Homeworking, office base in Norwich Full time, 37 hours a week, Monday – Friday Starting Salary at £36,255 per annum 12-month Contract About the role As our PA to the Executive Resources Director, you’ll be at the centre of a dynamic directorate providing confidential, high‑level administrative support and keeping everything running smoothly day-to-day. You’ll be the first line of communication for a wide network of senior leaders and external partners, helping to nurture strong relationships across the organisation and beyond. The role involves: • Assisting in developing and maintaining good relationships and being the first line of communication for the Executive Resources Director, and the many varied contacts including Directors and Senior Managers of the wider Association and external organisations., • Responsibility for organising and providing administrative support to our Group Audit and Risk Committee, Broadland Meridian Board and Funding Task and Finish Group., • Maintaining directorate plans and liaising with/supporting Heads of Service within the Resources and Business Services directorate to ensure key deliverables are achieved., • Playing an active role in project work within Resource and Business Services directorate and supporting the Executive Resources Director where appropriate., • Supporting our customer complaints process as appropriate/necessary by arranging panel meetings and producing detailed information packs. Liaise with colleagues, directorate, residents, Board Members and external organisations in line with policies and procedures., • Support the Head of Risk, Assurance and Data Analytics with the Subject Access Request process. About You The successful candidate will have excellent organisation and communication skills and be delivery focused. They will also maintain the highest levels of professionalism, integrity and confidentiality given the contacts and information they will have access to. Prior experience as a PA is not essential but desired. The ideal candidate will have knowledge of Microsoft Office applications, hold a driving licence and have access to their own vehicle as travel may be required throughout Norfolk. All team members and colleagues working for Broadland will always be expected to act in a manner that is consistent with our corporate values and behaviours, as detailed in the job description. About Us Broadland Housing Association offers more than 5,700 quality homes across Norfolk and North Suffolk believing that everyone deserves a home that meets their needs; we offer a caring, effective and high-quality service that is fair to everyone. We are one of the top 25 Housing Organisations to work for in the UK and feature in the top 50 organisations to work for in the East of England. We are a Hybrid Homeworking employer and provide the team with the tools to work from home (approx. 60% home and 40% office split). As the role requires attendance at Broadland premises candidates must live within a 75-minute commute of their office location (Norwich, NR1 1HU). We offer staff many great benefits such as: • Enhanced annual leave starting from 22 days, plus a day off for your birthday, a volunteering day and a personal day., • Generous contributory pension scheme., • Access to an Employee Assistance Programme to support you when you need it., • Health Cash Plan – claiming for things such as eye tests and prescriptions as well as many other wellness and money saving perks., • Utilities allowance to support hybrid home workers., • Lots of training opportunities. Please be advised, if we receive sufficient amount of applications the job advert may close before its end date. Closing date: Midnight on 22 April 2026

As our Head of Service Delivery / Commercial Operations Manager / Head of Customer Experience, you'll lead a growing function responsible for the full life cycle of customer jobs - from scheduling, coordination and communication through to reporting, certifications and invoicing. Holidays + Birt

As our Head of Service Delivery, Commercial Operations Manager, or Head of Customer Experience, you'll lead a growing function responsible for the full life cycle of customer jobs – from scheduling, coordination and communication through to reporting, certifications and invoicing. You're ready to

We are seeking a motivated individual to join our team as a Customer Service Advisor in Rackheath Head Office to help us continue delivering exceptional service and expert advice to our customers. As a Customer Service Advisor, you'll be the first point of contact for our customers – whether they�

Head of Service Charges,Rentand Income £65,000 per annum Long Stratton, Norwich, Norfolk Permanent, Full Time Fulltime: 37hrs per week Proposed Interview Date: TBC We have an exciting opportunity for a Head of Service Charges, Rent & Income toprovidestrategic leadership and operational oversight fo

About the Role: We are seeking an experienced Head of Production to lead, manage, and optimise all manufacturing operations across our production facilities in a true make to order environment where customer service is critical to success. This is a pivotal leadership role with full accountability for ensuring products are manufactured safely, efficiently, on time, and to specification, while consistently meeting quality, cost, service, volume, objectives. Reporting into the Group Manufacturing & EHS Director, the Head of Production will be responsible for the end-to-end production process across the site, including extrusion, sealed unit manufacturing, fabrication, assembly, glazing, finishing, and dispatch handover. Key Responsibilities: Production & Operational Leadership Lead and oversee all production activities to achieve agreed targets for Safety, People, Quality, Volume and Cost Develop and deliver production plans aligned to sales forecasts, installation schedules, and business priorities. Ensure manufacturing processes are robust, repeatable, and capable of consistently meeting customer and regulatory requirements. Partner with the Continuous Improvement team to: Drive lean manufacturing initiatives, waste reduction, and process optimisation. Support the introduction of new products, materials, equipment, and technologies. Support development of and ensure adherence to Standard Work Quality, Safety & Compliance Champion a strong health, safety, and environmental culture, ensuring full compliance with legal requirements, company policies, and best practice. Ensure all products are manufactured to specification, quality standards, and relevant industry accreditations. Work closely with Quality teams to reduce defects, rework, and customer complaints. People Leadership Lead, coach, and develop production management teams to build capability, accountability, and engagement. Drive effective performance management, succession planning, and skills development across the production workforce. Drive adherence to standard work in support of our Lean Manufacturing approach & goals Foster a positive, inclusive, and high-performance culture aligned to company values. Cross-Functional Collaboration Collaborate closely with Lean, Supply Chain, Planning, Logistics, Engineering, Maintenance, and HR to ensure seamless end-to-end delivery. Support business change initiatives, growth projects, and operational transformation programmes. Build and maintain effective working relationships with Union representatives. Reporting & Governance Monitor and report on key production KPIs, including output, efficiency, scrap, downtime, safety, and labour performance. Ensure accurate reporting, documentation, and adherence to internal governance requirements. Performance Measures & Accountability Achievement of production output, efficiency, and cost targets Health & Safety performance and compliance Product quality and right-first-time manufacture Labour productivity and employee engagement Delivery against production plans and lead times What We’re Looking For: A relevant manufacturing or engineering qualification, or equivalent operational experience within a complex manufacturing environment. Strong knowledge of manufacturing operations, ideally within windows, doors, or building products Proven experience in production planning, labour optimisation, and capacity management Confident use of production KPIs, reporting tools, and ERP/MRP Strong IT skills, including Excel and production reporting systems Senior production leadership experience within a manufacturing environment Experience managing large, shift-based workforces who thrives on the Gemba and in developing people Demonstrated success in driving operational improvement and cultural change Experience working in unionised environments Based at manufacturing site(s), with regular onsite presence required Flexibility to support shift patterns and operational requirements Willingness to travel occasionally between sites or to suppliers Strong negotiation skills and a results-driven mindset Desirable: Degree or professional qualification in Manufacturing, Engineering, Operations, or Business Management Lean / Six Sigma or continuous improvement accreditation Experience of UKG Why Join Us? Highly Competitive Salary Package 33 days Holiday (inclusive of bank holidays) Generous Car Allowance Private Healthcare Bonus Scheme Salary sacrifice benefits – enjoy perks such as pension, cycle to work, electric car purchase, and additional annual leave, while potentially reducing your tax and NI contributions Generous Employee Product Purchase Discount Scheme Pension – with up to 4 x salary & income protection, with the option to potentially save on tax and National Insurance via our salary sacrifice arrangement Life Assurance of up to 4 x basic salary (subject to qualifying criteria) Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of “Succeed Together” we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees

Job description HEAD CHEF/SOUS CHEF – EXCITING CULINARY OPPORTUNITY – Multi-Site Role Salary: £40,000 - £45,000 per annum Job Type: Full-time, Permanent Location: North Walsham We are delighted to partner with a well-established country inn nestled in the picturesque Norfolk countryside. This thriving hospitality venue features a busy restaurant, bar/lounge, terrace, private gardens and conference facilities. The restaurant serves a variety of classic British and European dishes, while the bar offers a relaxed dining atmosphere complemented by an extensive drinks selection. With a loyal customer base and an excellent reputation for quality food and service, this is a remarkable opportunity to advance your culinary career. Why Join? Competitive salary reflecting your experience Genuine responsibility within a well-structured and supportive kitchen team Be part of a respected hospitality business with a strong local reputation Opportunities for career development and progression Staff meals provided whilst on duty and complimentary on-site parking The Role Reporting directly to the Executive Chef, you will play a pivotal role in the daily operational management of the kitchen. Based primarily in North Walsham, you will also support a second hotel site just 15 minutes away, ensuring consistently high culinary standards across both locations. In the Executive Chef's absence, the Senior Sous Chef will assume full leadership of the kitchen across both sites. Key Responsibilities Support the Executive Chef in managing kitchen operations across both sites Lead and develop the kitchen team, fostering a positive and professional working environment Take full responsibility for the kitchen in the Executive Chef's absence Ensure consistent preparation and presentation of high-quality British and European cuisine Collaborate with the Executive Chef on menu planning, recipe development and seasonal updates Maintain strict compliance with food hygiene, health and safety, and allergen regulations Monitor and control food costs, inventory levels and minimise waste Manage stock ordering, supplier relationships and deliveries efficiently Mentor and support junior kitchen staff to aid their professional development Ideal Candidate Proven experience as a Sous Chef or Senior Sous Chef in a reputable restaurant, hotel or country inn Strong knowledge of British and European cuisine, with a creative approach to presentation Demonstrated ability to lead and manage a busy kitchen team effectively Excellent organisational and communication skills, with resilience under pressure Level 2 or Level 3 Food Hygiene Certificate is desirable Flexible and adaptable, willing to support operations across two sites Full UK driving licence and access to own transport essential How to Apply: Please submit your CV to Select Recruitment or contact Stew for further information

An exciting opportunity has arisen for an experienced Head of Service Charges, Rent and Income to work with a Housing Provider based in Norfolk on a Permanent basis. Salary: £65,000 Per Annum The Head of Service Charge, Rents and Income provides strategic leadership and operational oversight for the client's service charges, rent application and income collection activities. Ensuring that delivery is complaint, customer-focused, and aligned with best practice whilst maximising income across the and 7000+ homes, homeowners, freeholders on estate and garages. The postholder leads on policy development, process improvement, and system enhancements of services under their remit whilst being innovative and ensuring they comply with legislative, regulatory and sector changes Duties: Responsible for the Rent and Charges notification process, estimate consultation process, Actual Account Process, Sinking Fund Process, Major Work Final Account Process and Collections processes. Develop, maintain, and own the Service Charge Policy, Income Collection Policy and Feed into the groups Rent Setting policy owned by Finance. Develop strategies for income collection to ensure cost recovery and minimise arrears across all tenures. Develop strategies for financial inclusion and debt advice, helping residents access welfare benefits to sustain their tenancies. Set and monitor rigorous Key Performance Indicators (KPIs) Represent the client at regional and national housing forums, building the organisation's profile and influence. Leadership of the day-to-day operations, role modelling a culture of learning, ownership, and trust Provide visible, values-based leadership contributing to cross departmental collaboration. Support colleagues to enhance and apply their technical knowledge to deliver an effective service to tenants, residents, and stakeholders. Support the organisation to improve organisation knowledge regarding service charges, rent & income collection. Coach and mentor future leaders, promoting a culture of empowerment and accountability. Create a culture of creativity, innovation and problem solving with all team members. Cultivate a sense of ownership, responsibility and curiosity within all teams ensuring staff feel empowered and connected to our Inspiring strategy. Act as an ambassador for the client and explore ways in which to represent the work that we do and collaborative working. Deputise for the Director of Tenant Services as requireExperience Required: Demonstrable and extensive experience working in a senior housing management role a Social Housing or Local Authority setting. In depth experience in managing complex variable service charges, estate charges, sinking funds, and diverse rent regimes (Social, Affordable, Intermediate). Deep understanding of leasehold management, Section 20 consultation processes and managing external third-party managing agents. Experience of income collection and welfare benefits. Experience in creating and developing policy and procedures. Substantive experience of working with and presenting complex financial and compliance reports to governance groups including Tenant Service Committees and Boards. Experience of identifying, interpreting, and implementing changes in response to new legislation or regulations. Experience at forming and delivering strategic roadmap plans including training, quality assurance, and annual plans. Experience in leading customer facing teams and a history of customer excellence & performance against KPI's. Extensive knowledge of law and housing legislation related to rents, service charge, leasehold management, managing agents and income collection to ensure compliance and effective service delivery. Extensive stakeholder management of both internal and external stakeholders

About Us At Anglian we’re a leading home improvement company committed to providing high-quality products and exceptional service. Our success is built on innovation, dedication, and a customer-first approach. Join us to make a real impact in an exciting and fast-paced industry. The Role We are seeking an experienced and detail-oriented CAD technician to join our design team at our Norwich head office. You will provide technical drawings for high end, bespoke residential projects for customers, including the preparation of drawings for local authorities, utility companies, structural engineers and Building Control. Key Responsibilities Provision of accurate AutoCAD drawings to surveying details within manufacturing parameters Maintaining clean workflows and performance in line with key performance indicators (KPI’s) Driving actions for queries to be resolved with surveying team and technical requirements Communication with Surveyors, Structural engineers, Operations and management teams Task completion within tight deadlines Accurate recording, scanning and upload of relevant documentation to IT systems Skills & Experience Required AutoCAD / Solid Works Proficient SketchUp Proficient (desirable) Excellent IT literacy i.e., Microsoft Office, Outlook and Intranet High attention to detail & accuracy Ability to read and interpret engineering drawings Why Join Us? Competitive salary 31 days holiday (including Bank Holidays and increasing to 33 days with service within 2 years). An additional paid day for your birthday Paid time off annually to volunteer Comprehensive health & well-being benefits including access to in-house occupational health & well-being resources, discounted gym memberships, employee assistance programme, & mental health resources, and digital GP services Heavily discounted employee purchase scheme on all Company products Group perks & discounts on most major high street retailers including food shopping, days out, cinema, theatre, dining, mobile phones Opportunities for professional development. Supportive and collaborative team environment. How to Apply Please click to apply today! Important Information About Right to Work We’re delighted that you’re considering joining our team. For this role, applications will only be accepted from individuals who already have the right to work in the UK, or who can independently secure this right. This position does not meet the Home Office requirements for employer visa sponsorship. If you’re unsure about your eligibility, you can find helpful information on the UK government website

Bathroom Installation Manager Norwich Up to £50k Depending on experience + Car Allowance + Bonus Elliott Recruitment are pleased to represent a national organisation with an excellent opportunity for a Bathroom Installation Manager to cover Norwich and the surrounding areas. My client, a national organisation and a market leader in their field have a new opportunity for a Bathroom Installation Manager based in Norwich or the surrounding area to join their team on a permanent basis. Reporting to the Director of Installations, key duties will include: • Conducting a technical survey within the customers property to enable right first-time installation., • Oversee installation teams throughout the install., • Conduct regular site visits to quality check and resolve any site-based issues., • Manage remedial works and warranty issues. The successful candidate will ideally have previous experience in an Installation Manager role as well as knowledge of the plumbing industry and wider building trade. Customer service driven you will be able to communicate well with customers, installers and head office-based staff to resolve issues as they arise. Experience of CAD and / or Salesforce would be advantageous but is not essential. My client is offering a competitive base salary of up to £50k, plus £4800 car allowance, bonus, 25 days holiday, and additional benefits including laptop, phone and extra leave for your birthday. If you have the skills and experience for this role please apply online ASAP as immediate interviews are available

Head of Service Desk - Up to £35,000 - Devon (Remote with site visits) Im working with a growing Managed Service Provider in Devon who are looking for a Head of Service Desk to take ownership of their IT support function. Day-to-Day

The service is designed to streamline the end-to-end process of tax form collection, validation, and filing for Qualified Intermediary (QI) and Non-Qualified Intermediary (NQI) customer firms. GLOBAL HEAD OF US WITHOLDING TAX FILING SERVICE - US TAX COMPLIANCE KNOWLEDGE REQUIRED. By applying, candid

A fast-scaling consumer subscription startup in London is seeking a Customer Support Lead to build and scale their customer support function. This role offers the chance to influence commercial strategies, manage outsourced teams, and leverage AI tooling. The ideal candidate will have strong experie

The Head of Customer Resolution is a senior position responsible for leading Peabody's regional resolution services, ensuring resident concerns, complaints, Member enquiries and executive correspondence are resolved fairly, consistently and in full alignment with statutory and regulatory obligations

A leading SaaS company in East Midlands seeks a Head of Customer Success to drive customer retention, develop engagement strategies, and lead a focused team. The role demands a customer-centric mindset, strong communication, and strategic thinking to build long-term relationships and deliver measura

A leading blockchain analytics firm is seeking a Regional Manager of Customer Success to lead a global team in EMEA & APAC. You'll manage Customer Success Managers, ensuring customer retention and satisfaction through strategic oversight and performance metrics. The role offers competitive benefits

A global technology company seeks a Head of Customer Engineering to lead teams in providing trusted technical advice that drives cloud transformation outcomes. This role involves managing cloud solutions, fostering partnerships with customers, and providing thought leadership in a fast-paced environ

Volunteering with us offers more than just the chance to help pets; it’s an opportunity to develop valuable skills in customer service and retail while being part of a supportive and enthusiastic team. Love meeting people and helping raise funds for pets? Become a Customer Service Volunteer and be

We are looking for an enthusiastic and innovative Head of Individual Giving to design and grow a sustainable income stream that will transform the lives of our Pensioners. Based in the heart of London, it is a special place defined by community and service. Deep knowledge of fundraising regulations,

Head of Existing Customer Management (ECM). A rare opportunity to take full ownership of Cards ECM in a profitable, scaling UK-regulated lender. Strategic and regulatory alignment- You will sponsor scorecard and policy changes with Credit Risk, run test‑and‑learn programs at scale, align acquisi

We are seeking an experienced Head of Service Delivery & Operations to lead the day-to-day running of technology services across the V&A Museum Group. Leadership: Provide leadership, ownership, and accountability for the Technology Service Delivery & Operations team ensuring that we deliver consiste

A fast-growing fintech firm is seeking a Head of Customer Operations in London. The ideal candidate has over 10 years of experience in customer operations, with strong communication and problem-solving skills. You will lead a team ensuring excellent customer support and build infrastructure supporti

The ideal candidate will have senior-level experience in customer service and a strong understanding of social housing. This hybrid position requires presence in London for part of the week and offers a competitive salary plus benefits. A prominent housing association is seeking a Head of Contact Ce

A local government authority in England is seeking a Head of Service for Adult Social Care to lead transformational changes. The ideal candidate will have leadership experience and deep knowledge of safeguarding and quality improvement standards. Responsibilities include overseeing service delivery,

A strategic consulting firm in the UK seeks a Customer Experience & Operations Manager to enhance service performance and customer satisfaction. The ideal candidate will have strong analytical skills and a focus on delivering excellent customer experiences. This full-time position offers a flexible

A local authority in Hampshire seeks a Head of Procurement on a temporary basis. The ideal candidate will have strong leadership skills, deep knowledge of UK procurement legislation, and experience in advising senior leaders.

The position offers a competitive salary and benefits, including a contributory pension scheme and generous holiday allowance. A leading fire detection firm based in Central London is seeking an experienced manager to lead the service delivery team. The role entails managing engineering staff, ensur

As the Head of Managed Service Operations – Head of Practice, reporting to the Head of Managed Services, you will help set the strategic direction for how we operate, optimise, and assure services across our Managed Service portfolio. You will also work closely with other Heads of Practice and Ser

A leading Housing Provider based in Norfolk seeks an experienced Head of Service Charges, Rent, and Income for a permanent position. Extensive experience in senior housing management is required, along with strong knowledge of housing legislation. The successful candidate will provide strategic lead

The University is looking for a Head of Service in Artificial Intelligence (AI) to spearhead building a coherent strategic cross-institutional approach. With a turnover in excess of £200 million, over 15,000 students and a total staff of approximately 2000, the University provides high quality teac

Our client is seeking a strategic and hands‑on Head of Customer Support to architect, build, and scale a world‑class support function. You are comfortable discussing software products and can translate customer issues into clear, actionable insights for technical teams. You deeply understand the

A social impact real estate company is seeking a Head of Housing to oversee operations, ensuring high-quality housing services and customer satisfaction. You will manage relationships with service delivery partners and focus on providing safe, compliant homes. This is a permanent, full-time role wit

Own the post sale customer lifecycle and ensure Customer Success operates as a predictable driver of retention, expansion, and long term customer value. On top of your annual base salary, you are offered to be part of an Employee Share Plan. Founded in 2004, Planday is headquartered in Copenhagen, D

The Head of Customer Success is accountable for the performance, scalability, and quality of the Customer Success function at YourParkingSpace. Deep understanding of customer service metrics, SLAs, and quality frameworks. Act as the senior escalation point for critical service or customer-impacting

A leading provider of critical customer service solutions, supporting sectors where reliability and empathy are key. A customer obsessed professional with experience of hands‑on, enterprise client management, team leadership and business optimisation/transformation. This is a pivotal role, within

We are seeking an experienced and strategic leader to take on the role of Head of Service for our Community Learning Disability Team (CLDT). You will lead the strategic development and operational delivery of the service, working in partnership with NHS colleagues and other stakeholders to improve o

This pivotal role focuses on transforming customer service delivery and requires extensive leadership experience in customer experience or contact centre operations. A leading customer solutions provider in the UK seeks a Customer Success Manager to enhance client management and support functions. O

Experience leading support across both B2C and B2B customer segments, with an understanding of the distinct needs of each. As Head of Support, you will own the full customer experience function end‑to‑end: from frontline 24/7 operations across B2C and B2B segments, through to our premium VIP str

A healthcare technology firm is seeking a Customer Success Lead who will oversee the onboarding and implementation of their platform in hospitals. The role offers an opportunity to influence healthcare practices with innovative AI-driven solutions. The ideal candidate has extensive experience in cus

Head/Director of Existing Customer Strategy. This role offers the opportunity to lead the ECM team to really build out this function and define the future growth of the business. Work closely with stakeholders and the C‑suite to drive the future direction of the business.