Head of customer service jobs in NorwichCrear alertas

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £35,000 and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £35,000 a year and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Head Chef UK - Norwich Calling all Pizza lovers!!.......(Pasta lovers are welcome too) Head Chef Competitive rates of pay plus Generous Bonus Scheme and Tronc Zizzi Head Chefs have a central role to play, you will work closely with the General Manager to ensure the success of the restaurant. You will understand and promote our culture and values within the team. Being full of enthusiasm, a team player and not afraid to get stuck in to ensure our customers have a great time - every time. Having a passion for food and service whilst being uncompromising in your expectations. Leading by example and being a great role model. What you'll get: • Company bonus Scheme, • Treat yourself and your friends with 50% Zizzi & ASK Italian discount card (drinks included), • Never go hungry with free & heavily discounted menu on shift, • Get rewarded by your customers with a generous tronc system, • Wagestream available to instantly access earned wages, • Make the most of your time off work with discounts on cinema tickets, travel websites and big brands available, • Stay in touch with what's going on with our online Zizzi community that also provides access to your rotas and payslips, • Need some support? We have a free Employee Assistance Programme with access to GPs and wellbeing support, • Time for a break with 28 days holiday (pro rata), • Plenty of opportunity to develop and progress your career if that's what you want, • Plan for the future with Company pension contributions, • Ultimate responsibility for the kitchen, through leading the team to deliver exceptional food, whilst ensuring maximum profitability and meeting Health & Safety standards., • Being a people leader. Work alongside the General Manager to recruit, onboard, develop, inspire and retain the best kitchen talent., • Being passionate about our food, knowing the menu inside out, and training your team up to do the same., • Working with the whole restaurant team to deliver Great Times for our customers and taking absolute pride in the presentation and quality of food from your kitchen. Ensuring the customer always receives an exceptional standard of food, and the food cost is in line. Growth - You aim to be better than yesterday. We're on a constant journey to be better, so we seek growth as a team, in our business and in the ways we contribute to the world. Individuality - You celebrate the differences. We take pride in what makes us special, and encourage everyone to be the best version of themselves whoever they are. Drive - You make it happen. We adapt to the challenges of today, avoiding cutting corners, and motivate everyone to strive for more. Togetherness - You want to be part of more. We always have each others backs, embracing the challenges as much as the great times. Fun - You enjoy the everyday. As much as we take our goals seriously, we don't take ourselves seriously. We are Zizzi. At Zizzi we are a family. It's never me, always we. Customers included.

Chef - Norwich Gentlemans Walk JOIN THE CHOPSTIX REVOLUTION as Chef! For the Flavour Cravers! Embark on an Epic Journey with Chopstix - Where Flavour Meets Fun! Are you ready to spice up your career in a dynamic and rapidly expanding business? If you have a passion for delivering exceptional customer service and the skills to build an extraordinary team, we want to hear from you! WHO ARE WE? Chopstix is not just a restaurant; we're a movement! As the UK's fastest-growing No.1 Asian Quick Service Restaurant, we're on the lookout for individuals who embody inspiration. Join us in consistently delivering a FASTER, FRESHER, TASTIER dining experience. At Chopstix, we put our whole heart into everything we do, fostering a work/life balance that fits our people perfectly. Let's stir-fry success together! At Chopstix we are guided by our core values that are rooted in our DNA: • We believe in going Full Throttle, putting our whole heart into every task, ensuring that our dedication and passion are reflected in our work., • We are All In Together, supporting each other to win as a team. Our collaborative environment values every team member's contribution, making success a collective achievement., • Being Quick To Shift is essential; our fast-paced industry demands adaptability, and we need people who can meet new challenges head-on with agility and resourcefulness., • We Lead The Way by always being the first to try new things and shake things up. Innovation is at our core, and we thrive on taking risks and pushing boundaries. WHAT DO WE WANT? We are looking for team players who would like to train to become experienced Wok Star Chefs. Do you have noodles of enthusiasm, and are you passionate about cooking and food and would like to train as a wok chef? Are you willing to learn new skills and develop your existing? Are you looking for a challenge in a rapidly expanding business? PERKS THAT PACK A PUNCH! • Employee Discount, • Online Discounts in High Street Stores, • Opt in Health & Dental Plans, • Company Pension Plan, • Pick n Mix Diploma Program, • Cycle to Work Scheme, • Free Mortgage Advice, • Wellbeing Support (Confidential Advice Line), • Access to Wages in Advance, • Bonus/Incentive Schemes, • Free Meals on Shift, • Career Development via our Career Pathway, • Prepare all food items as directed in a sanitary and timely manner., • Follow recipes and presentation specifications., • Operate standard kitchen equipment safely and efficiently., • Maintain a clean working station whilst adhering to health & safety standards., • Assist with the cleaning and organisation of kitchen and equipment., • Restock items as needed throughout the shift., • Adhere to all food hygiene & safety standards. YOUR LOVE FOR HOSPITALITY + OUR CORE VALUES = AN AMAZING CAREER WOK ARE YOU WAITING FOR? APPLY NOW TO BEGIN YOUR CHOPSTIX JOURNEY!

Job Title: Head of Design Job Location: Glasgow Job Type: Permanent Annual Salary: Up to £130,000 (DoE) + Bonus + Package Client Overview Our client is a leading property development and investment group with a strong reputation for delivering high-quality, sustainable, and innovative commercial spaces. They specialize in creating environments that combine modern design with functionality, supporting businesses of all sizes to thrive. With a diverse portfolio that includes office spaces, managed workspaces, and large-scale developments, they are committed to excellence in both design and service. Their approach focuses on long-term partnerships, ensuring that every project meets the highest standards of quality, sustainability, and customer experience. Known for their forward-thinking vision, they integrate cutting-edge technology and environmentally responsible practices into every development, making them a trusted name in the industry. Their stellar growth has created an opportunity for an experienced Head of Design to join their dynamic Glasgow team. Role Overview The Head of Design is a multidisciplinary leadership position responsible for overseeing and integrating the Mechanical & Electrical, Civil & Structural, and Architecture design teams. This role provides technical authority, strategic direction, and design governance across all disciplines, ensuring coordinated, efficient, and high‑quality project delivery. The Head of Design drives excellence in design output, champions innovation and sustainability, and builds a high‑performing design culture aligned with the organisation’s commercial and operational objectives. Your responsibilities will include: • Lead the organisation’s overall design strategy across all engineering and architectural disciplines., • Ensure design outputs align with business objectives, project pipeline needs, and industry best practice., • Act as the senior technical decision‑maker, providing clarity, direction, and integrated design solutions., • Manage and mentor Design Leads across M&E, Civil & Structural, and Architecture., • Oversee resource planning, recruitment, performance management, training, and succession planning., • Ensure all design work meets technical standards, regulatory requirements, and quality expectations., • Oversee design reviews, technical audits, and approvals to maintain robustness and consistency., • Ensure design deliverables are accurate, aligned with project requirements, and delivered to programme., • Support risk assessments, value engineering, design optimisation, and constructability planning., • Represent the design function in internal leadership meetings and cross‑departmental collaboration., • Work closely with Development, Commercial, and Delivery teams to support bids, feasibility assessments, and project scoping. Requirements • Proven senior leadership experience within multidisciplinary design or engineering environments., • Strong technical background in at least one core discipline (M&E, C&S, or Architecture), with broad understanding of all three., • Track record of leading complex development projects from concept to delivery., • Excellent communication skills, with the ability to influence, challenge, and guide at all levels., • Demonstrated experience of managing and developing diverse technical teams., • Strong understanding of BIM processes and digital design methodologies., • Chartered status (MICE, MCIBSE, RIBA, or equivalent)., • Knowledge of sustainability frameworks (BREEAM, LEED, NZC strategies). Benefits • Salary up to £130K (DoE), • Bonus Scheme, • Company Pension Scheme, • 33 days annual leave, • 4x Life Assurance, • Group Income Protection (70% of salary for 2 years), • Private Medical Insurance, • Cycle 2 Work, • EV Salary Sacrifice scheme, • 24/7 access to a GP by phone or video, Mental health support with counselling and therapy sessions, Physiotherapy and health coaching services, Medical second opinions from trusted specialists, Fitness and wellbeing tools Next Steps If you're interested in this opportunity, please submit your updated CV or reach out to Lusona Consultancy for a confidential conversation. If this role isn’t quite the right fit but you’re exploring new opportunities, we would be happy to assist you in finding the perfect match.

Code Wizards Group is a world leader in backend and multiplayer infrastructure for the gaming industry. From high-scale AAA console and PC games to fast-paced mobile indie titles, we empower studios to bring multiplayer experiences to life. Within the Group lie Multiplayer Wizards, whose sole responsibility is to help game studios to run and operate their game infrastructure seamlessly for the players. We're on the search for some DevOps Engineering talent to join the team on a permanent basis working on some specific game migration work. Are you a highly productive DevOps Engineer, looking to use your wealth of games industry knowledge and your technical DevOps skills to help keep games online and running, whatever challenges are thrown at you? In this role, you will use your skills to help educate others in the team and act as an escalation point for head-scratching problems. Incidents are no problem, and you are happy to pick up and run with an outage, working with internal teams and the customer to keep the game infrastructure online. DUTIES AND RESPONSIBILITIES • Diagnosing and performing root cause analysis on customer infrastructure, including in incident scenarios, • Proactively identify and raise methods of improving team efficiency and procedures to improve support to the customer, • Assisting with escalated issues and navigating scenarios across multiple teams, • Writing clean, scalable, and performant scripts & code, • Forming part of a regular on-call rotation supporting our customers and internal teams SKILLS AND EXPERIENCE • Experience working in the gaming industry having migrated a live service game in production., • Knowledge of backend systems for online games and ideally exposure to game engines, Unity, Unreal etc., • An excitement to expand your knowledge on unfamiliar infrastructure and tools, • Automation knowledge on a wide variety of tools – Ansible, Terraform, Grafana, and Kubernetes, etc., • Prior experience migrating a game from one Cloud provider onto AWS, • Excellent knowledge of containers, virtual machines and Linux server administration, • Demonstrable experience in programming or personal code-based projects. Please note, initially, we will be looking at people with knowledge of the Games Industry.

Location: Remote (UK-based) Salary: £38,000 - £42,000 base + uncapped commission OTE: £65,000 - £80,000+ Employment Type: Full-time, Permanent About FlowDesk BPO FlowDesk BPO builds and manages dedicated offshore teams for UK and international businesses. We're not a traditional outsourcing company—we're an operating partner that helps businesses scale faster through high-quality, outcome-focused offshore teams based in Pakistan. We work with clients across e-commerce, energy, real estate, logistics, and professional services, helping them build back-office operations, customer service teams, and sales support functions that deliver results. We're a founder-led business in growth mode, and we're looking for our first Business Development Manager to drive our expansion across the UK market. The Role This is a new business hunter role. You'll be responsible for identifying, qualifying, and closing new clients who need offshore teams to scale their operations. You'll work directly with the founder, building the sales function from the ground up. This isn't just a sales job—it's an opportunity to shape how we go to market, which sectors we target, and how we position ourselves against competitors. If you've been in a BDM role where you're one of many, and you want ownership, impact, and direct influence on company growth, this is it. What You'll DoBusiness Development (80%) • Identify and qualify new business opportunities across target sectors (e-commerce, energy brokers, real estate, logistics, taxi companies), • Build and manage your own pipeline using LinkedIn, email outreach, referrals, and industry networks, • Run discovery calls, demos, and consultative sales conversations with business owners and operations leaders, • Develop proposals and close deals (typically £30K-£100K annual contract value), • Own the full sales cycle from prospecting to signed contract Strategy & Market Intelligence (10%) • Provide feedback on messaging, positioning, and go-to-market strategy, • Identify new sectors and opportunities we should be targeting, • Share insights on competitor activity and market trends, • Contribute to case studies, testimonials, and sales collateral Client Transition (10%) • Work with the operations team to ensure smooth client onboarding, • Maintain relationships with new clients during first 30 days, • Gather feedback to improve sales and delivery processes What We're Looking For Must-Haves • 3+ years of B2B sales experience with a track record of hitting or exceeding targets, • New business development focus—you're a hunter, not an account manager, • Experience selling services (not products)—ideally consulting, outsourcing, recruitment, or SaaS, • Comfortable with longer sales cycles (4-8 weeks) and consultative selling, • Strong discovery and qualification skills—you ask the right questions, • Self-starter who can build pipeline from scratch without hand-holding, • Excellent communication skills—written and verbal, • Experience in outsourcing, BPO, recruitment, or staffing industries, • Existing network in target sectors (e-commerce, energy, logistics, real estate), • CRM experience (we use HubSpot), • You need a lot of direction and structure to perform, • You're uncomfortable with cold outreach or building pipeline independently, • You prefer account management or customer success over new business, • Base Salary: £38,000 - £42,000 (depending on experience), • Commission: 5% of annual contract value (uncapped), • OTE: £60,000 - £65,000 (based on £400K - £460K quota), • Accelerators: 7.5% commission rate on deals above 120% quota, • Fully remote working (UK-based), • Flexible hours (results matter, not presenteeism), • Laptop and equipment provided, • 25 days holiday + bank holidays, • Professional development budget (£500/year), • Quarterly performance bonuses, • Sign 8 clients at £50K annual contract value (£400K total) = £20,000 commission, • Sign 10 clients at £50K annual contract value (£500K total) = £27,500 commission You'll Have Real Impact You're not employee #247. You're the first BDM. Your work directly determines company growth. You'll have the founder's ear and real influence on strategy. You'll Build Something This isn't a role where you execute someone else's playbook. You'll help create the playbook. You'll shape messaging, test new sectors, and figure out what works. You'll Earn Well Uncapped commission. Accelerators. No ceiling on what top performers can make. We want you to blow past OTE. You'll Work With a Founder Who Gets It Our founder has deep expertise in both UK and Pakistan markets, speaks the language, understands the culture, and has built the operational systems to deliver quality. You're not selling vaporware—you're selling something that works. You'll Grow With Us As we scale, so does your opportunity. First BDM becomes Head of Sales. Head of Sales becomes Sales Director. We're building for the long term, and early joiners get the upside. The Process • Apply with your CV and a brief note telling us:Your best sales win in the last 12 months, • Why you're interested in FlowDesk specifically, • Screening Call (20 mins) with founder, • Sales Interview (45 mins) - we'll do a role-play discovery call, • Final Conversation (30 mins) - culture fit, comp expectations, questions, • Offer - we move fast for the right person How to Apply Send your CV and cover note to: Subject line: BDM Application - [Your Name] In your note, answer: • What was your biggest sales win in the last 12 months? (Deal size, how you won it, outcome), • Why are you interested in FlowDesk specifically? Questions? Is this role fully remote? Yes. You can work from anywhere in the UK. We'll meet in person occasionally (quarterly), but day-to-day is fully remote. What's the quota? £400K - £460K in annual contract value in year one. That's roughly 8-12 clients depending on deal size. Achievable with consistent pipeline activity. How long are sales cycles? Typically 4-8 weeks from first conversation to signed contract. Smaller deals (£30-50K) close faster. Larger deals (£80-100K+) take longer. What support will I get? You'll work directly with the founder. We'll provide CRM, sales collateral, case studies, and operational support. But you'll own pipeline generation. Can I see commission in writing? Yes. Full commission structure and accelerators are documented in your contract. No ambiguity. What if I don't hit quota in my first few months? We understand ramp-up time. Quota expectations are prorated for first 90 days. Base salary provides stability while you build pipeline.

Brand Background Over the past 50 years, Gill has grown into an established and respected technical apparel brand, serving sailors and boating enthusiasts at every level — from grassroots participants to professionals, and from dinghy sailing to ocean racing. Every product is designed with the end user in mind, informed by direct consumer insight and rigorously tested both in our laboratories and on the water. This ensures our kit performs in demanding conditions and delivers maximum protection. Today, Gill is distributed globally across more than 40 countries and through our worldwide eCommerce platform. We have earned our position as a leading brand within the marine sector, with a strong reputation for quality, innovation, and customer service. Role Purpose As Regional Sales Executive, you will be responsible for managing and developing Gill’s existing UK regional wholesale account base across the marine and watersports sectors, while proactively identifying and securing new business opportunities. While previous experience selling into these markets would be advantageous, we are primarily seeking an individual with tenacity, a natural flair for sales, and a winning mindset. A genuine passion for boating and watersports, combined with the drive to succeed, are essential to joining our high-performing team. Key Responsibilities (include but are not limited to): • Manage and develop the existing retailer account base through regular in-person visits and virtual engagement., • Proactively identify, pursue, and secure new business opportunities while building long-term customer relationships., • Own and drive the full sales cycle, carry out seasonal product presentations both in our Nottingham showroom and in-store as required, ensuring a strong seasonal forward order book., • Analyse sales performance data to identify trends, opportunities, and growth potential., • Deliver store visits to drive in-season sales and carry out and regular staff training sessions across the retailer network to enhance product knowledge and support sell-out., • Collaborate closely with the customer support team to ensure a consistently high standard of service., • Contribute to forecasting, stock planning, and inventory strategies aligned with business growth objectives., • Work in partnership with the marketing team to support brand strategy, content development, and increased market presence., • Represent the Gill brand at relevant trade and consumer events., • Provide market and customer feedback to support product development and identify future opportunities., • Collaborate with the wider sales team across multiple territories to align objectives and share best practice., • Maintain structured daily, weekly, and monthly planning and reporting to the Commercial Director., • Contribute to the development and optimisation of sales tools, including digital assets, catalogues, and buyer guides. Attributes – Essential: • A genuine passion for sailing, boating, and water-based activities., • Tenacious, resilient, and motivated by challenge, with a winning mindset., • Strong sales capability, with the ability to manage opportunities from initial enquiry through to completion., • Proactive, self-motivated, and enthusiastic, with a high level of personal drive., • Demonstrates integrity, professionalism, and accountability., • Able to work effectively both independently and as part of a high-performing team., • Highly organised, well planned, and detail oriented., • Clear, confident verbal and written communication skills., • Confident delivering product presentations in showrooms, client offices, and virtual environments., • Strong IT literacy, with a good working knowledge of Microsoft Office applications., • Flexible and adaptable in approach to work., • Personable, articulate, and a strong ambassador for the Gill brand and values., • Willing to continually challenge themselves and grow within a fast-paced, market-leading business. Attributes – Desirable: • Previous sales experience within marine, outdoor, performance sportswear, or lifestyle apparel sectors., • Practical sailing and/or boating experience. Operating Environment: • This is a remote-based role, requiring good access and regular travel to all areas of the UK, in particular the South Coast, and occasional visits to the UK Head Office in Nottingham., • Flexibility to work additional hours when required, including occasional evenings and weekends., • Operate as part of a high-performing team focused on continuous improvement and challenging the status quo., • Training on systems, software, and sales techniques will be provided as required., • Take personal ownership and responsibility for performance and outcomes., • Maintain a respectful, professional, and inclusive approach when working with colleagues and partners. Measures of Success • Achievement of monthly and annual sales targets and agreed business objectives., • Development and execution of short-, medium-, and long-term growth plans., • Successful acquisition of new business across existing and emerging retail channels., • Consistent customer engagement through structured call cycles and reporting., • Effective delivery against fixed deadlines and commercial priorities. To submit your C.V for this role please send along with a covering letter

For almost 50 years, Williams Racing has been at the forefront of one of the fastest sports on the planet, being one of the top three most successful teams in history competing in the FIA Formula 1 World Championship. With an almost unrivalled heritage of engineering and racing F1 cars and unforgettable eras that demonstrate it is a force to be reckoned with, the British squad boasts 16 F1 World Championship titles to its name. Since its foundation in 1977 by the eminent, late Sir Frank Williams and engineering pioneer Sir Patrick Head, the team has won nine Constructors’ Championships, in association with Cosworth, Honda and Renault. Its roll call of drivers is legendary, with its seven Drivers’ Championship trophies being lifted by true icons of the sport: Alan Jones, Keke Rosberg, Nelson Piquet, Nigel Mansell, Alain Prost, Damon Hill and Jacques Villeneuve. The team has made history before and is out to make it again with a long-term mission to evolve and return to the front of the grid. Job Description The HR Business Partner is a strategic advisor to business-area leadership accountable for driving the Williams People Strategy and shaping an elite, high-performance culture aligned to our values & behaviours. Partnering closely with business-area leaders and the wider HR function, the HRBP translates business-area goals and challenges, into customer-focused HR strategies and executable plans. The role works cross functionally to deliver seamless execution of in our People Plan and maximise impact in a fast-paced, high-performance environment. Main Duties: • Act as a trusted business partner to business-area managers and leaders, building effective and trusted partnerships to enable the successful delivery of the People Plan., • Develop management capability using the Williams Values & Behaviours framework to further strengthen our high-performance culture at all levels of the organisation., • Advise, coach, and empower managers and employees to drive employee engagement action plans and a high-performance culture., • Work with business-area leadership to identify skills and capability gaps to develop future focussed workforce strategies. Partner with the Finance department and Early Careers to create and implement effective workforce planning processes to address future capability needs., • Support people planning and review processes, including talent review, capability development and succession planning, providing sufficient challenge to business-area leaders, and engaging with the Talent and Leadership function on training needs identification, and solutions that improve talent development and retention., • Use people analytics and an understanding of cost cap requirements to anticipate talent risks, identify cost optimisation opportunities and guide decision making on organisation design., • Partner with the Talent Acquisition team and business-area leadership on talent mapping/resourcing to ensure a healthy pipeline of industry appropriate talent aligned to the future workforce plan., • Partner with managers to promote and facilitate effective delivery of key people processes; including, End of Year Reviews, OKR creation and Salary Review to drive business performance., • Use internal and external data and insights to support objective decision-making within client areas; working with the HR Service Centre team to optimise effective use of Workday data., • Partner with the Employee Relations team to effectively support managers to resolve all types and levels of ER cases aligned to our guiding ER principles and People Strategy. Fulfil all organisational expectations, including but not limited to the following: • Role model Williams Values & Behaviours, supporting and holding others accountable to do the same., • Always ensure compliance with health and safety obligations, supporting managers to uphold expected standards., • Ensure high standards of behaviour and conduct are upheld across the organisation, including the wellbeing of team members., • Ensure understanding of cost cap requirements and identify opportunities to improve optimisation. Qualifications Qualifications and Experience Level: • Previous HRBP experience, ideally in a high-performance technical/manufacturing organisation, with a proven track record of working with managers and team members to deliver HR initiatives and plans within a fast-paced multi-disciplinary environment., • Demonstrated experience using analytics to drive people and business decisions., • Strong coaching, influence, and relationship-building skills., • Comfortable navigating ambiguity and driving organisational change., • CIPD Level 5 (Or Equivalent) Please note this role is onsite in our Grove HQ. Additional Information We fuel our team with a competitive benefits package, including generous holidays, vibrant staff events, a subsidised onsite restaurant, and a range of car schemes. Stay energised with 24/7 access to our gym and free fitness classes like outdoor boot camps, Pilates, and Yoga. With free parking and sprawling green spaces, you’ve got the perfect space to recharge and refocus. Join a fast-paced, future-thinking team that’s driving innovation and pushing past engineering boundaries. Atlassian Williams Racing is an equal opportunity employer that values diversity and inclusion. We are happy to discuss reasonable job adjustments. Atlassian Williams F1 Team is an equal opportunity employer that values diversity and inclusion. We are happy to discuss reasonable job adjustments.

I’m recruiting on behalf of a well-established, family-owned food business for an experienced Regional Sales Manager to cover the East of Scotland, with a focus on Edinburgh and Aberdeen. This is an excellent opportunity for a sales-driven professional with foodservice or hospitality experience to manage and grow a portfolio of high-profile existing accounts, while also identifying and developing new business opportunities within the hospitality and premium catering sectors. As Regional Sales Manager, you will be responsible for driving sales growth, strengthening customer relationships and increasing brand presence across your region. This is a field-based role, working remotely with customers, with monthly travel to the Ayrshire head office. You’ll work closely with commercial kitchens and food-led businesses, using menu insight and customer understanding to identify opportunities and deliver high-quality food solutions from a specialist production and distribution operation. Key Responsibilities • Maximise revenue and profit from existing customer accounts, • Identify and develop new business opportunities within hospitality and premium catering, • Build strong, long-term relationships with key decision-makers, • Develop tailored sales strategies, product mixes and business plans for each account, • Prepare and manage accurate budgets, forecasts and performance reports, • Conduct regular face-to-face customer meetings and performance reviews, • Prepare and present business proposals and follow through on agreed actions, • Negotiate and maintain customer product files, • Drive sales growth at unit level in line with agreed head office arrangements, • Achieve agreed KPIs across sales, margin, retention and new business Package & Benefits • Salary £40,000–£45,000, • £5,000 car allowance plus mileage, • 20% bonus paid quarterly based on sales targets, • Enhanced annual leave, • Birthday day off, • Private medical insurance, • Company pension scheme, • Employee rewards scheme, • Death in service cover Requirements • Full UK driving licence, • Minimum 2 years’ experience as a Sales Manager within foodservice or a similar industry, • Strong commercial awareness and a proactive, results-focused approach, • Excellent communication and relationship-building skills, • Confident using Excel, Outlook, Word and PowerPoint, • Well organised with strong attention to detail and the ability to work independently If you’re an experienced foodservice sales professional looking for a high-autonomy role with strong earning potential and a respected business, I’d welcome a confidential conversation.

Our client is an Independent Security Systems Integrator, with expertise built over four decades delivering security solutions for high-security, public space, transport, and infrastructure projects throughout the UK and Ireland. The Bid Manager will be responsible for the management and coordination of the end-to-end bid cycle, ensuring effective delivery of high-quality, compliant, compelling and strategically aligned proposals. Working closely with Head of Commercial and Bids, the role will support the pursuit of opportunities that align with an ambitious growth plan, providing structured process management and robust governance throughout each bidding activity. Key Responsibilities • Lead, coordinate, and manage the full end-to-end bid cycle from opportunity qualification through to submission, presentation, negotiation support, and contract handover., • Maintain overall ownership of bid process, structure, compliance, quality, and delivery., • Develop and communicate clear bid plans, schedules, responsibilities, governance stages, and milestone reviews to ensure timely delivery., • Develop high-quality content and collateral generation, editing, and content structuring to ensure clarity, coherence, and impact. Develop compelling narratives, win themes, and value propositions to differentiate against competitors. Oversee the visual and formatting standards of the proposal, ensuring a professional, consistent, and customer-focused presentation., • Coordination of Subject Matter Experts (SMEs) to gather technical, operational, commercial, and value-based content., • Develop and manage detailed bid project plans, risk logs, compliance matrices, action trackers and lessons learnt logs., • Act as the central point of coordination for all stakeholders involved in the bid, ensuring seamless communication and alignment., • Engage with operational, technical, commercial, financial, legal, HR, cyber/security, and compliance teams to capture accurate and authoritative inputs., • Manage clarification questions, customer communications, and support the sales team during presentations, solution demonstrations, or evaluation phases., • Ensure all external communications reflect accuracy, professionalism, and compliance., • Ensure all proposals comply with customer instructions (ITT, RFP, RFI, ITN, RFQ, SQ, PQQ), regulatory requirements, and internal quality standards., • Educated to degree level or suitable experience., • Experience in line management., • Knowledge of the electronic and physical security integration industry., • Proven bid management with a minimum of 5 years’ experience., • Sales / Commercial training or experience (desirable)., • Proficiency in Microsoft Office suite., • Familiarity with bid management tools., • Familiarity with CRM systems., • APMP or similar accreditation / membership beneficial. What We Offer • Remote & Hybrid Working Supported, • Flexible Working, Around Core Hours, • Health & Wellbeing Programme, • Life Assurance (4 x Annual Salary), • 5% Matched Pension Scheme, • Carry Over Holidays (Up To 5), • Reward & Recognition Programme, • Long Service Rewards

Job Title: Global Guest Relations Executive Department: Guest Relations Reports to: Global Head of Guest Relations Job Summary: We're seeking a friendly and empathetic Guest Relations Executive to join our global team at Swan Hellenic. You'll be responsible for providing exceptional support and service to our HNW guests, ensuring their cruise experience exceeds expectations. Key Responsibilities: • Respond to guest inquiries and concerns via phone, email, and in-person interactions, • Resolve guest issues promptly and professionally, escalating when necessary, • Provide information on cruise itineraries, onboard activities, and shore excursions, • Coordinate with other departments to address guest needs and preferences, • Maintain accurate records of guest interactions and feedback, • Contribute to continuous improvement of guest services and experiences Requirements: • Excellent communication and interpersonal skills -Previous experience working with HNW guests and or a comparable luxury market • Strong problem-solving and conflict resolution abilities, • Ability to work in a fast-paced environment and prioritise tasks effectively, • Previous experience in customer-facing roles, ideally in hospitality or cruise industry, • Fluency in English; additional languages a plus What We Offer: • Competitive salary and benefits package, • Opportunities for professional growth and development, • Dynamic and supportive team environment, • Chance to work with a leading cruise brand

Code Wizards Group is a world leader in backend and multiplayer infrastructure for the gaming industry. From high-scale AAA console and PC games to fast-paced mobile indie titles, we empower studios to bring multiplayer experiences to life. Within the Group lie Multiplayer Wizards, whose sole responsibility is to help game studios to run and operate their game infrastructure seamlessly for the players. We're on the search for some Contract DevOps Engineering talent to join the team working on some specific game migration work. Are you a highly productive DevOps Engineer, looking to use your wealth of games industry knowledge and your technical DevOps skills to help keep games online and running, whatever challenges are thrown at you? In this role, you will use your skills to help educate others in the team and act as an escalation point for head-scratching problems. Incidents are no problem, and you are happy to pick up and run with an outage, working with internal teams and the customer to keep the game infrastructure online. DUTIES AND RESPONSIBILITIES • Diagnosing and performing root cause analysis on customer infrastructure, including in incident scenarios, • Proactively identify and raise methods of improving team efficiency and procedures to improve support to the customer, • Assisting with escalated issues and navigating scenarios across multiple teams, • Writing clean, scalable, and performant scripts & code, • Forming part of a regular on-call rotation supporting our customers and internal teams SKILLS AND EXPERIENCE • Experience working in the gaming industry having migrated a live service game in production., • Knowledge of backend systems for online games and ideally exposure to game engines, Unity, Unreal etc., • An excitement to expand your knowledge on unfamiliar infrastructure and tools, • Automation knowledge on a wide variety of tools – Ansible, Terraform, Grafana, and Kubernetes, etc., • Prior experience migrating a game from one Cloud provider onto AWS, • Excellent knowledge of containers, virtual machines and Linux server administration, • Demonstrable experience in programming or personal code-based projects. Please note, initially, we will be looking at people with knowledge of the Games Industry.

Excellent opportunity for an experienced Account Manager to join a high quality claims management business, responsible for a number of reputable clients. GHG Solutions Limited is an UK claims and risk management company with offices in Southampton, Halifax and Enniskillen, Northern Ireland, providing high quality solutions to claim situations. Trading for over 30 years and now private equity backed, we have earned a reputation for quality domestic and commercial claims and risk management with specialisms in Subsidence, Property, Liability, TPA and High Net Worth claims. The company takes pride in the quality, experience and passion of its staff. This is reflected in the reputation we have earned, with a loss adjusting product that has been developed and refined and has been consistently rated as Excellent in external client audits. As we enter our next stage of growth, we are looking for an experienced and professional Account Manager to take ownership of several key clients. What you will be responsible for: Key responsibilities to include but not limited to: • Ensure retention and account development of key business by building long term strategic partnerships based on in-depth customer understanding, • Liaise between clients and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to client needs, • Attend regular client review meetings representing GHG solutions, acting as their main point of contact for all queries, • Implement any requests or changes to meet the clients needs, • Assist team members with any queries relating to the client, acting as their escalation point to help solve any problems as and when required, • Effectively manage client data, in an accurate and timely manner; analyse, report and forecast on commercial data including client revenue and profitability, • Work alongside the Head of Business Development and team to identify new business opportunities, • Regular travel to visit, and build relationships with, existing and prospective clients across the UK. What we need from you: • Previous experience in Account Management, preferably with an understanding of the Claims Management industry, • Relevant experience within a B2B environment, • Proven track record of building long term customer relationships, • Excellent rapport building skills, with the ability to establish and maintain trust and respect, • The ability to collaborate and build strong and productive working relationships with a broad variety of stakeholder, • Outstanding communication skills with an ability to adapt style to suit the audience, • Strong analytical skills, with the ability to translate data into solutions, • Strong commercial awareness and excellent negotiation skills to achieve win/win situations, • Self-motivated and capable of using own initiative, driven to succeed, • Excellent problem solving skills, • A good aptitude for IT systems, • Experience using a CRM system within a previous role, • Effective Time Management, • IT literate, • Business conscious. What we offer in return: • Discretionary company bonus, • BD Bonus scheme, • Car Allowance or Company Car, • 25 days annual leave, rising to 27 after 3 years’ service and 30 days at 5 years’ service., • Additional day off for your birthday, • 5 % Contributory Pension, • Private Health Care, • Death in Service, • Long Service Awards, • EAP, • Enhanced maternity, adoption, paternity and sick pay, • Cycle to work scheme, • GP Access 24/7, • Holiday purchase scheme, • Career development and progression opportunities, • We care about our employees’ opinions and have an employee forum to implement ideas and initiatives to make us a great place to work

Job Title: Account Manager（Mandarin Speaking） Industry: Security and Surveillance Job Type: Full time Location: on the road Company Overview Dahua Technology is a world-leading video-centric smart IoT solution and service provider. Based on technological innovations, Dahua Technology offers end-to-end security solutions, systems, and services to create value for city operations, corporate management, and consumers. With more than 16,000 employees and over 50% engaged in R&D, Dahua Technology has solutions, products, and services applied in 180 countries and regions. Since the launch of the industry’s first self-developed 8-channel embedded DVR in 2002, Dahua Technology has devoted itself to technological innovation and been continuously increasing its investment in R&D, putting around 10% of its annual sales revenue into R&D. The company continues to explore emerging opportunities based on video IoT technologies and has already established business in machine vision, video conferencing systems, professional drones, electronic license plates, RFID, and robotics etc. Moreover, Dahua Technology has established 53 overseas subsidiaries and representative offices covering the Asia Pacific, North America, Europe, Africa and other regions to provide customers with speedy and high-quality services. In addition, Dahua products are widely applied in key vertical markets such as public security, traffic, retail, banking & finance, and energy etc. Numerous major projects have been installed with Dahua solutions and products – China International Import Expo, the Rio Olympics, G20 Hangzhou Summit, BRICS Xiamen Summit, Lincoln City Surveillance in the UK, Recife CBTU Subway in Brazil as well as many others. Dahua Technology has applied for over 2,800 patents, including more than 150 international patents. Dahua Technology has been ranked 2nd for 5 years in a row in the global CCTV & video surveillance equipment market and has maintained its spot in the 2019 a&s Security 50, ranking 2nd for two consecutive years. Job Description The Sales Account Manager plays a pivotal role in delivering Dahua’s high quality products, solutions, and services, and will be engaged with not only our Sales, Tech, Marketing and Operation Departments, but also external clients such as system integrators, installers, end-users, and other clients, to improve Dahua business performance and reputation and ensure healthy sustained business growth. Main Responsibilities: • Manage Dahua's current UK account portfolio and coordinate with HQ in dealing with customer requests regarding order processing/sales activities;, • Liaise with Head of Sales Department to determine the range of video surveillance equipment to be introduced into the local market and contribute to the development of sales strategies；, • Identify channel customer needs and requirements, and analyse customers' reactions to all aspects of the product, price, post-sales service, etc；, • Analyse sales figures, and assist the marketing department；, • Maintain a long-term relationship with existing channel customers and recruit additional channel partners；, • Drive target setting process, strategy formulation and action planning across programs, operations and key support functions to achieve the partner objectives;, • Prepare accurate and timely reports. Provide management with feedback based on requirements of current and future Dahua products and solutions.;, • Prior experience in a sales role or account manager role will be advantageous, • Previous experience with distributors will be advantageous, • Good customer service skills and communication skills, • Good at handling pressures, • The ability to learn new technologies fast, • A positive attitude, • Strong knowledge of MS office applications and CRM/Salesforce systems., • Eligible to work in the UK, • Full clean driver’s license

Job Description: 1、Capture new business opportunities to drive growth 2、Develop new customers, improve the relationship with existing customer 3、Improve market share 4、Align the annual sales target with customers, monitoring performance month over month 5、Negotiate pricing and contract terms, credit line management and Account receivable collections on time 6、100% customer satisfaction from pre-sales support, order fulfillment, payment collection and after-sale service 7、Increase revenues, profitability and cash flow for the company according to established KPIs 8、Support marketing activities and communication, improve the brand image 9、Monitoring competitors’ pricing, NPIs and strategies 10、Actively collaborate with Head office teams to get support and feedback the front-line information 11、Regularly business travel to visit existing and potential clients in the region Requirements： 1、Bachelor, master degree in business, electrical, power or related fields 2、Good understanding of the distribution PV market 3、3+ years B2B sales experience in PV or renewable Energy industry 4、Experience in working for multinational companies, global mindset 5、Proven track record of successful execution of sales targets in previous roles 6、PV technical background is a plus 7、Positive, self-driven, diligent, can-do attitude and a team player 8、Strong negotiation and communication skills, can influence different customer level from procurement team to C-suite 9、A fast learner with street smart Other Requirements： 1、Proficiency both in written and spoken in English 2、Able to travel on a regular basis and/or abroad in a short notice

The Company Fresenius Kabi builds on over one hundred years of healthcare expertise to offer high-quality, affordable alternatives to biologic therapies. We are committed to making biologic treatments more accessible to more patients with our growing portfolio targeting areas of immunology, oncology, haematology, and endocrinology. The Role We are looking to appoint an exceptional and commercially driven Head of Biopharma to lead the UK & Ireland markets. This is a key leadership role suited to a proven and strategic commercial leader with a market understanding of Biosimilars. The holder of the position will define and execute the strategy for each country while keeping necessary local flexibility, maintaining relationships with the relevant supporting functions within the MUs and holding overall budgetary responsibility. The successfuall applicant can be based anywhere in the UK, but regular travel to our base in Cheshire will be required Key Accountabilities • Full P&L Accountability with responsibility for the strategic sales and marketing direction., • Lead the budgetary and forecast financial planning and reporting for the UK & Ireland., • Develop the business plan for the region ensuring delivery of the financial targets (Sales, EBIT & NWC)., • Lead the commercial teams and support functions to deliver the business plan., • Standardise commercial and marketing processes across countries., • Ensure manufacturing forecasting aligns with the business plan., • Represent the biosimilar business in the different forums organised by the MUs Management Team., • Position FK biopharmaceutical to ensure its long-term viability and growth: spot regional opportunities, shared risks, and cross-market trends, developing initiatives that create synergy or economies of scale., • Represent FK voice in different forums such as the trade associations for Biosimilars., • Continuous development of the region organisation in terms of culture, people, processes, and tools., • Function as the main bridge between the BU and the countries in the cluster, ensuring the country voices are represented in the different forums set by the BU such as marketing & medical meetings., • Effective leadership, development, and recognition of the team, in line with FK guidance and principles., • Set a culture of ownership, collaboration and foster best practice sharing among the team and other clusters of the biosimilars BU., • Deep understanding of the local and FK regulations and compliance practices. Ensure all are well known and understood by the team, so the business practices are conducted accordingly. Experience required. • Leadership experience gained within the Biopharma sector., • Strong commercial and financial acumen., • Strong and natural communicator with the ability to build strong stakeholder and customer relationships. The Benefits • Competitive salary and annual objective bonus., • Exec grade company car or car allowance., • Private Healthcare – Family Cover., • Simply Health – Cash plan covering Optical, Dental, Physio, Chiropody etc., • 25 days holiday + Bank Holidays (rising to 27 after 5 years with an option to buy an additional 2 days), • Contributory Pension scheme (employer contributions rise with service), • 4 x salary death in service benefit, • Enhanced sickness, income protection and disability schemes. We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

Head of Sales – EMEA (Europe, Middle East & Africa) Hawkin Dynamics, Inc. 📍 Remote (UK preferred, not required) | 🌍 Regular EMEA Travel About the Role: Hawkin Dynamics is hiring a Head of Sales – EMEA to lead and grow our presence across Europe, the Middle East, and Africa. This is a lead-from-the-front foundational leadership role within a healthy global organization — ideal for someone excited to build, scale, and lead the EMEA region with a high level of ownership. This role combines regional leadership with hands-on account management, requiring direct revenue ownership. You will manage both new and existing business, operate in a highly metrics- and results-driven environment, and report directly to the Executive Vice President of Global Revenue. Candidates based in the UK will benefit from working cross-functionally a couple days per week with our science, operations, and managing teams based locally. What You'll Do: • Personally drive and lead revenue across the EMEA region, • Lead and execute the regional sales strategy, • Own full-cycle sales for new customer acquisition and account expansion, • Build, manage, and forecast a strong sales pipeline, • Operate with high accountability to KPIs, targets, and results, • Travel regularly across EMEA to support customers and partnerships, • Collaborate cross-functionally with science, operations, and leadership teams Who We're Looking For: • Strong sales background (sales leadership experience preferred, not required), • Entrepreneurial mindset with a willingness to grind and build, • Invests in relationships that compound over time, • Comfortable balancing leadership responsibilities with hands-on selling; team player, • Extremely detail-oriented and metrics-focused, • Open to positive, constructive feedback and continuous improvement, • Excellent communication, negotiation, and interpersonal skills Nice To Haves: • Experience selling complex, technical, or performance-related solutions, • Familiarity with the sports, coaching, or healthcare industries is a plus, • Additional language(s) to support communication across EMEA, • Familiarity with AI-enabled workflows or tools, • CRM experience (HubSpot or similar), • Bachelor's degree in Business, Sales, or a related field; an advanced degree is an asset, • Former athlete or interest in sports Who is Hawkin Dynamics? Hawkin Dynamics is a human performance technology company delivering innovative, reliable, and intuitive force measurement solutions. Its wireless force plates, portable TruStrength dynamometer, and cloud-based software enable coaches, clinicians, and researchers to analyze movement with precision and speed. Headquartered in Maine, USA Hawkin Dynamics has a global team, including offices in Australia, England, and Ireland. The company is trusted by thousands of organizations worldwide for its validated technology, responsive service, and commitment to better decision-making through data. Why Hawkin Dynamics? • Our people and our customers are at the center of everything we do, • Global footprint across North America, APAC, and EMEA, • Founded in 2017 and fully funded; 8-years proven track record, • Opportunity to build and lead a region with real ownership and long-term impact Compensation & Benefits: • Competitive salary + commission plan, • Full-time, permanent role, • Private medical insurance (medical, dental, vision), • Pension scheme, • Paid business travel, • Ongoing professional development Read About Hawkin Dynamics: Apply: To join our team, submit your resume and a cover letter detailing your relevant experience and passion for the role (a combined maximum of 5 pages). Hawkin Dynamics, Inc. is an equal opportunity employer committed to diversity and inclusion. We welcome applications from individuals of all backgrounds. Please note that all offers of employment are subject to a positive pre-hire check. Applications accepted through February 1st, 2026. -- Keywords: Head of Sales, Sales Director, Regional Sales Director, EMEA Sales Leader, EMEA Head of Sales, Director of Sales EMEA, Enterprise Sales, B2B Sales, SaaS Sales, Hardware and Software Sales, Sports Technology, Health Technology, Medical Device Sales, Performance Technology, Clinical Sales, Go-To-Market, GTM Strategy, Revenue Growth, Pipeline Management, Forecasting, CRM, HubSpot, Individual Contributor, Hands-On Sales Leader, Player Coach, Foundational Leadership Role, Regional Market Expansion, International Sales, UK Remote, EMEA Remote

Bid Manager Location: Poole, Dorset Reporting to: Head of Bids The Opportunity Copello is supporting a leading engineering and defence-focused organisation in the recruitment of a Bid Manager. The role offers the opportunity to manage complex, high-value bids for advanced electronic systems supplied to global defence and maritime customers. Our client designs, engineers, and manufactures mission-critical systems used in demanding environments worldwide, providing full lifecycle support from design through to in-service support. Role Overview The Bid Manager will manage the end-to-end bid lifecycle, from RFQ through to proposal submission, purchase order processing, contractual acceptance, and handover to delivery teams. The role works closely with sales, engineering, supply chain, and programme teams to ensure competitive and compliant submissions. Key Responsibilities • Lead and manage customer RFQs, defining scope, cost, risk, and opportunity, • Prepare tender and bid documentation in line with internal procedures, • Develop detailed cost models and estimates, • Identify and manage bid-related risks and opportunities, • Deliver bids within agreed timescales and approval frameworks, • Liaise and negotiate with customers and suppliers alongside senior stakeholders, • Process purchase orders and manage bid decision gates, • Ensure compliance with internal policies, KPIs, and governance Candidate Profile Skills & Attributes • Proven experience delivering complex bids and tenders, • Ability to lead bid teams under pressure and tight deadlines, • Strong written and verbal communication skills, • Commercially aware with strong analytical capability, • Proficient in Microsoft Word, Excel, and PowerPoint; MS Project knowledge desirable, • Able to work independently and build strong stakeholder relationships Experience & Qualifications • Background in an engineering-led or project-driven environment, • Experience of gated bid or Business Winning Frameworks, • Strong proposal writing capability, • NVQ Level 4 or equivalent qualification, or relevant industry experience This is an excellent opportunity for a Bid Manager to play a key role in securing technically complex programmes within a globally respected organisation.

We are on the hunt for an experienced sales controller to join our team. At Gran Luchito, you will play a key role in shaping and growing one of the UK’s most exciting challenger food brands. Responsible for driving commercial strategy and revenue growth across key retail accounts. You will drive the brand’s market share within the Mexican and World Foods category, ensuring the business remains competitive, profitable, and ambitious in its growth targets. Full Time 40hrs a week - home based with some travel required. Salary available on request (see bottom of list for full list of benefits) To apply please send your CV and a covering letter to: About Gran Luchito Gran Luchito is on a mission to bring the very best of Mexican food to the world. Trading since 2012, we have a range of over 20 Mexican products that we sell to Tesco, Sainsbury's, Waitrose, Ocado, Booths, Whole Foods Market and export to several markets around the world, including Sweden, and Australia. We work with manufacturing partners in Mexico, Europe and the United Kingdom. We are a small global remote working team with team members in the UK, Italy and South Africa. Our Mission To become the world’s most loved authentic Mexican food brand by looking after our customers, people and planet. We are proud to be a certified B Corp and a member of 1% for the planet. About You To succeed in the role the right candidate will be an experienced sales manager, preferably with experience working and managing accounts of Major UK Supermarkets and a self starter ready to make a significant impact on the Gran Luchito business. You will naturally capture the distinctiveness of the Gran Luchito 'Great Little Fighter' brand, and lead the sales team whilst embodying our core values of being nimble, authentic, progressive, and inclusive. Your Key Responsibilities: • Lead the grocery Sales Team, • Manage key UK retail accounts such as Waitrose and Tesco, • Work closely with the Head of Marketing to implement the UK strategy., • Bring in new business, • Creating and implement annual JBPs for customers., • Managing P&L of accounts within budget., • Effective internal and external communication of performance, recommending specific actions where the business looks to consolidate areas of strength as well as rectify underperformance., • Bringing Gran Luchito to life in store! What we are looking for: • A highly experienced FMCG professional with 5+ years of proven success working with major UK supermarkets., • Full UK driving licence (not essential - but ability to travel around the UK where required)., • Entrepreneurial and collaborative team player with excellent communication skills., • Strong understanding of sales strategies and ability to hit KPIs., • Excellent customer relationship management., • Good understanding of IT systems relevant to the role., • Data-driven with strong analytical skills to measure, forecast and optimise sales performance., • IT Literate with advanced user ability on Google Sheets/Excel & Google Slides/Powerpoint., • A passion for selling and comfortable negotiating with buyers., • Excellent attention to detail., • Excellent analytical skills., • Ability to effectively work remotely in a dynamic, fast-paced start-up environment, with excellent project management skills, comfortable juggling multiple projects., • Passionate about food, cooking and Mexican cuisine is a plus! Additional Requirements: • Must be an English speaker., • Applicants must be eligible to work in the UK., • Effectively work remotely in a dynamic, fast-paced start-up environment., • Full-time: 40 hours/week, • UK, must be able to regularly commute to work events, meetings within M25 and travel internationally if required. How we Work At Gran Luchito, we believe great things happen when different voices come together. We're building a workplace where everyone feels included, supported and excited to do their best — no matter who you are or where you’re from. We believe in a workplace that works for you. Adjusted hours, part-time roles, flexible working - we want to support what balance looks like for you. We know that thriving at work often means having the space to manage life beyond it. Interested? If you're excited about a role with us but don’t meet every single requirement — we still encourage you to apply. We’re looking for potential, passion, and people who care about what they do. Benefits include * • Salary on request, • 25 holidays plus standard 8 UK Bank holidays, • Annual performance bonus of up to 20% of base salary., • If you birthday falls on a work day - take a half day on us, • Work Place Pension, • Bupa health and dental insurance, • Death in Service Insurance, • you will become eligible for some of these benefits after your probation period. Please check our handbook for a full list of benefits and details..

Head of Engineering A growing design and manufacturing business is seeking a Head of Engineering to lead its multi-disciplinary engineering function through an exciting phase of product innovation and international growth. This strategic role sits within the senior leadership team and offers a clear pathway to Engineering Director. About the Role As Head of Engineering, you will own the long-term technical direction of the company while managing the day-to-day performance of the engineering team. You will drive product innovation, ensure machinery meets modern safety and compliance standards, and elevate engineering capability across design, documentation, and customer delivery. This role combines leadership, technical oversight, and cross-functional collaboration - including close interaction with production, service, and commercial teams. It suits a hands-on engineering leader who thrives in a design-led OEM environment. Key Responsibilities Lead, mentor and develop a multi-skilled engineering team. Drive innovation by identifying opportunities for new technologies, improved safety, cost reduction and better performance. Oversee the design, improvement and update of machinery and systems. Ensure technical compliance with CE/UKCA/UL and other relevant standards. Supervise the creation of technical documentation, risk assessments and design FMEAs in line with modern health & safety legislation. Support customer-facing technical functions including spares, service, installation and commissioning. Contribute to strategic direction, succession planning and continuous improvement. Requirements Degree in Mechanical or Electrical Engineering (or related discipline). Proven experience in an OEM design and manufacturing environment. Track record of delivering engineered products or capital equipment to international customers. Minimum 5 years in a senior engineering leadership role. Strong communication, supervisory and stakeholder management skills. Desirable Skills Experience delivering capital projects to global clients. Background as an Engineering Manager (or equivalent senior technical role). Exposure to production, installation or service environments. What’s Offered Senior leadership role with defined progression to Engineering Director. Influence over long-term product and technology strategy. Opportunity to modernise and grow an established engineering function. Collaborative environment within a forward-thinking manufacturing business.

About us Gradient Sports is an angel-backed sports analytics company focused on global football (soccer). Our mission is to be the authority on player performance by providing unparalleled insights and analysis that empower clubs, broadcasters, and fans to make informed decisions and elevate the global understanding of football. Gradient is at the forefront of the rapidly growing sports data industry, building the next generation of data and analytics infrastructure for the beautiful game. At Gradient, we build digital products that power direct fan engagement and the sporting operations of clubs in the world’s biggest competitions. About this role As the Business Development Manager at Gradient, you will play a pivotal role in driving the company’s strategic growth and sales initiatives within the football industry. Reporting directly to the EVP, Club and Partner Solutions, you will be responsible for developing and managing key relationships with football clubs, leagues, and organisations globally to drive sales. In addition, you will liaise with other key members of the leadership team to provide insight on strategy, education and brand growth of Gradient. This is a full-time and remote position and the candidate must be based in the United Kingdom or Europe. Essential Duties & Functions • Identify, negotiate, and establish revenue-generating relationships with football clubs, leagues, and related organisations to drive growth., • Build and maintain strong relationships with key stakeholders in the football industry., • Collaborate with the Head of Customer Success to ensure that prospects and partners receive exceptional service and support, addressing their needs and feedback promptly., • Collaborate with the EVP Club and Partner Solutions, EVP Product and Experience to integrate customer feedback into the product development process., • Collaborate with the Director of Marketing to refine language and messaging to educate our audience on why we are different., • Develop and implement processes and best practices to increase efficiency and effectiveness in managing partnerships. Required Experience • 5+ years of experience in a senior sales or partnership role within the sports industry, ,preferably within the football (Soccer) industry., • Proven track record of establishing and managing high-value partnerships and achieving revenue targets., • Strong leadership and people management skills, with experience working in high performance teams., • Excellent communication, negotiation, and interpersonal skills., • Analytical and data-driven mindset with the ability to translate insights into actionable strategies., • Passion for sports, particularly football and familiarity with the global football market., • 360° business acumen in marketing, sales, and finance., • Cost-efficient mindset, • Demonstrate strong leadership, communication, analytical, and organizational skills. Ability to effectively manage day-to-day interactions and relationships with a diverse group of stakeholders across multiple timezones Gradient is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, colour, national origin, gender, sexual orientation, identity, expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Join us in revolutionising how football teams leverage data and analytics to gain a competitive edge. For questions, please email us at To apply, please visit us at

Senior Commercial Manager Hybrid Role (1 day per week in office minimum) Scotland or Northern England based Highly competitive salary + Car Allowance + 30 Days Annual Leave About our Client Alexander Steele are working exclusively with ESG Drysdale the UK’s only brassica-focused Producer Organisation and one of just three recognised vegetable POs nationwide. Formed through the successful merger of Drysdale and East of Scotland Growers, the business has built a commercially robust, future-focused operation supplying fresh produce at scale. With 18 dedicated farmers operating across 200 miles of fertile Scottish coastline, ESG Drysdale has created an integrated grower network that delivers resilience, regional diversity, and year-round supply. The group supplies major UK supermarkets, B2B partners, and foodservice customers, supported by the wider ESG brand family including ESG Co‑Operative, a not-for-profit specialising in crop planning, agronomy, harvest coordination, and marketing. Driven by sustainability, collaboration, and operational excellence, ESG Drysdale plays a vital role in delivering high-quality vegetables from seed to shelf helping nourish communities across the UK, every day of the year. The Role As Senior Commercial Manager and second-in-command to the Commercial Director, you will play a key role in driving the next phase of commercial growth. You will lead major retail relationships while delivering strong commercial performance and contributing significantly to annual revenue. Working across the full supply chain, you will collaborate closely with operations, supply chain, technical, and finance teams to optimise performance, enhance forecasting and pricing accuracy, and support category expansion into other emerging areas. This is a high-visibility commercial leadership position requiring strong relationship-building skills, sharp commercial judgement, and a confident, challenger mindset to influence direction and elevate commercial standards across the business. Key responsibilities • Take full commercial ownership of major retail customers, ensuring best-in-class service and long-term growth., • Drive profitable growth and contribute to the development and execution of the company’s commercial strategy., • Lead pricing, forecasting, and range planning, ensuring robust commercial decisions that reflect availability, customer needs, and category dynamics., • Collaborate closely with supply chain, operations, and technical teams to safeguard service levels, proactively manage risk, and resolve issues with both speed and authority., • Develop strong, trusted relationships with internal teams, maintaining a deep understanding of the supply chain., • Support diversification into new categories - by identifying opportunities, shaping propositions, and supporting launch execution., • Enhance commercial processes, systems, and reporting, driving greater accuracy, transparency, and operational discipline across the team., • Act as the Commercial Director’s deputy, providing leadership, setting standards for the commercial function, and supporting team capability and development. Candidate Profile • Strong background in fresh produce, chilled or frozen within UK retail supply., • Exceptional customer leadership, with experience influencing senior retail stakeholders and delivering joint business plans that drive both volume and value., • Credible and trusted relationship builder, able to quickly earn the confidence of internal teams and retail partners., • Challenger mindset - not afraid to bring new thinking, question assumptions, and push for better ways of working., • Strong commercial skills: pricing, forecasting, promotional planning, and P&L understanding., • Self-driven and accountable, proactive in identifying opportunities, solving problems, and pushing initiatives forward., • Tech-savvy, comfortable working with data and forecasting tools. This is a great opportunity for a SNAM/Business Manager/Commercial Manager to take that next step up in responsibility and make a meaningful impact within a growing business. This appointment is being handled exclusively by Greg Carroll - Head of Commercial at Alexander Steele Recruitment, with all candidates vetted prior to submission.

Role Purpose The Head of AI will define and deliver Homes for Students’ enterprise AI strategy, embedding intelligent solutions across the organisation to enhance customer experience, improve operational efficiency, strengthen decision-making, deepen data insights, and drive commercial performance. As the senior authority on AI, data science, and automation, the role will translate business challenges into scalable, ethical, and value-driven AI solutions that deliver measurable impact. AI will be positioned as a core business capability, integrated into how the organisation operates, rather than a standalone technical function. Working closely with executive leadership, technology teams, and operational stakeholders, the Head of AI will drive the practical adoption of generative AI, predictive analytics, intelligent automation, and AI-powered decisioning across multiple business areas. All initiatives will be embedded into day-to-day workflows, with clear outcomes, adoption, and return on investment. The role will also ensure that Homes for Students adopts AI responsibly, balancing innovation with strong governance, transparency, security, and regulatory compliance, while staying ahead of emerging regulation and industry best practice. Key Responsibilities Strategy & Leadership • Define and own the enterprise AI strategy aligned to Homes for Students’ business goals., • Identify high-value AI use cases across multiple departments, • Act as a senior advisor to the executive team on AI opportunities, risks, and investment decisions., • Build, lead, and develop a high-performing AI and data science capability, including internal teams and external partners., • Promote a culture of data-driven decision-making and responsible AI adoption across the organisation. Delivery & Execution • Oversee the end-to-end lifecycle of AI solutions, from discovery and design through to deployment, adoption, and continuous improvement., • Ensure AI products are scalable, secure, explainable, and integrated into real business processes and systems., • Champion intelligent automation, AI copilots, and decision-support tools to improve productivity, service quality, and speed of execution., • Define success metrics and ensure AI initiatives deliver measurable ROI and business impact. Governance, Ethics & Risk • Establish AI governance frameworks covering ethics, bias, privacy, security, and regulatory compliance., • Ensure responsible use of AI., • Stay ahead of UK and global AI regulation and best practice. Stakeholder Engagement • Work closely with operational and functional leaders to ensure AI solutions solve real-world problems and are adopted effectively., • Translate complex AI concepts into clear, actionable business language for non-technical audiences., • Represent Homes for Students externally with technology vendors, strategic partners, and industry forums, shaping partnerships and thought leadership. Skills & Experience Essential • Deep understanding of modern AI ecosystems, including generative AI, agentic systems, AI copilots, automation, and orchestration frameworks., • Significant experience leading AI, data science, advanced analytics, or intelligent automation functions at a senior level., • Proven track record of delivering complex transformation programmes where data, technology, and innovation materially improved business performance., • Strong technical grounding in machine learning, generative AI, automation, and modern data platforms, with the ability to guide architectural decisions., • Experience operating in complex, regulated, or customer-centric environments., • Ability to influence at executive level and bridge technical, operational, and commercial perspectives. Desirable • Experience in property, real estate, hospitality, retail, or other consumer-facing service environments., • Demonstrable experience delivering AI solutions that generated tangible business value and operational improvement., • Experience working with cloud-based AI platforms and modern data stacks., • Knowledge of emerging AI regulation and ethical AI frameworks. What We Offer: • Generous holiday package: 25 days, plus bank holidays, for work-life balance., • An extra day off for your birthday., • Pension Scheme., • Exclusive retail discounts to make your money go further., • Car leasing scheme for a comfortable commute., • Cycle-to-work scheme to stay active and eco-friendly., • 2 charity days per year to make a difference in the community., • Life insurance for peace of mind., • Just Eat for Business - we love a regular takeaway!, • Length in service bonuses

Role Overview: The Head of Business Development / Commercial / B2B is a senior leadership role responsible for identifying, driving, and executing strategic business development initiatives across multiple sectors, including Prisons, Care Homes, Outpatient Dispensing, and new private services. The role will focus on leveraging the scale and central capabilities of the organization to maximize growth opportunities and create innovative B2B and B2C service propositions. Reporting directly to Chief Retail Officer this role will shape the strategic direction for business development, focusing on expanding our presence in key and new markets, developing new service offerings, and building long-term commercial relationships with strategic partners. Key Responsibilities: 1. Strategic Business Development • Lead the identification, assessment, and pursuit of new business opportunities across targeted sectors such as Prisons, Care Homes, Outpatient Dispensing, and other B2B services., • Develop and execute a comprehensive business development strategy that capitalizes on the company’s scale and central capabilities to drive growth and expand our commercial footprint., • Leverage existing relationships and networks to create and secure new partnerships and opportunities for business expansion in the B2B sector., • Collaborate with internal teams (e.g., operations, marketing, legal) to ensure alignment with the company's broader strategic objectives. 2. Market Research and Opportunity Identification • Conduct comprehensive market research and competitor analysis to identify emerging trends, and opportunities, in the sectors we serve., • Stay informed of industry developments, new regulatory changes, and shifts in market dynamics to anticipate opportunities for service offerings, ensuring we stay ahead of the curve., • Develop a deep understanding of customer needs across target markets to identify new business models and service offerings. 3. Service Propositions and New Private Services • Identify, define, and develop innovative service propositions for both existing and new markets, including potential private service offerings., • Explore and evaluate opportunities for creating new private services that align with the organization’s growth strategy., • Work with the wider operations teams to design and launch new services and ensure they meet customer needs while leveraging the company’s core capabilities. 4. Partnership Development and Management • Build and nurture long-term relationships with key clients, potential partners, and stakeholders to ensure successful collaboration and growth., • Manage the negotiation and development of commercial partnerships, joint ventures, and strategic alliances that enhance the company’s offerings in targeted sectors., • Lead discussions with key stakeholders (private sector organizations, government agencies, healthcare providers, etc.) to secure long-term contracts and business opportunities. 5. Performance Tracking and Reporting • Set and monitor clear business development KPIs to measure success, identify areas for improvement, and ensure business development objectives are met., • Prepare and present regular progress reports to senior management, providing updates on market developments, new business acquisitions, and ongoing projects., • Assess and track the success of business development initiatives and adjust strategies as needed to maximize impact. 6. Cross-Functional Collaboration • Work closely with other senior leaders in the company to ensure that business development initiatives are aligned with overall corporate strategy and goals., • Foster a culture of collaboration between departments (sales, marketing, finance, legal, operations, wholesale) to ensure smooth execution of business development strategies. Qualifications: • A degree in Business, Marketing, Healthcare, or a related field., • Proven track record of success in business development, particularly in the B2B sector, and experience managing high-value partnerships or sales., • Strong leadership, negotiation, and commercial acumen., • Ability to think strategically and drive growth through market insights, product innovation, and partnership development., • Exceptional understanding of business development processes, including market research, opportunity assessment, and partnership negotiations., • Excellent communication and presentation skills, with the ability to influence stakeholders at all levels., • Strong analytical and problem-solving skills, with the ability to evaluate complex situations and develop actionable plans., • Experience working within a highly regulated environment (e.g., healthcare, prisons) would be beneficial., • Entrepreneurial mindset with a focus on results and a passion for identifying new opportunities., • Strong relationship-building skills with a proven ability to engage and maintain partnerships with both internal and external stakeholders., • High levels of integrity and professionalism, with a strong commitment to the company’s vision and values. Well are proud to be a diverse and inclusive employer. If you have any specific requirements, we'll do everything we can to support you. Whether it is to find a pharmacy that is accessible, or if it is a part time position you are looking for, we can help find the role that is right for you. If you need us to make any reasonable adjustments to our recruitment process, we will be happy to accommodate you. Please be aware that due to the high number of applications we receive it may not be possible for us to provide an outcome to all applicants. If you are not contacted within 28 days of your submission unfortunately you will have been unsuccessful.

Customer Care Coordinator – £28,000+ – Norwich – Permanent. A new permanent opportunity has arisen for a Customer Care Coordinator to join my client, a House Builder, based in the Norwich area. Reporting to the Head of department you will deliver an excellent level of customer care service me

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