JOB TODAY logo

Head of customer service jobs in IsleworthCreate job alerts

  • General Manager
    General Manager
    25 days ago
    Full-time
    White City, Hammersmith and Fulham

    General Manager As a General Manager, you will lead the overall operations of our store, ensuring exceptional service and profitability. You will be responsible for managing staff, optimizing business performance, and maintaining high standards of quality and customer satisfaction. Key Responsibilities: • Oversee daily operations, including front-of-house and back-of-house activities., • Recruit, train, and supervise a dedicated team, fostering a positive and productive work environment., • Manage inventory, control costs, and optimize sales to achieve financial targets., • Ensure compliance with health, safety, and hygiene regulations., • Develop and implement strategies to enhance customer experience and drive business growth., • Handle customer inquiries and resolve issues promptly and professionally. Requirements: • Proven experience in a managerial role within the hospitality or cafe industry., • Strong leadership, communication, and interpersonal skills., • Excellent organizational and problem-solving abilities., • A passion for quality food, coffee, and outstanding customer service., • Ability to work flexible hours, including weekends and holidays. Join The Eclectic Collection, a friendly team dedicated to creating a unique and welcoming atmosphere for our customers in London. We are looking for a dynamic and experienced General Manager to contribute to our continued success and growth.

    Easy apply
  • Business Deployment Manager (Commission Basis) – UK
    Business Deployment Manager (Commission Basis) – UK
    6 hours ago
    £10–£25 hourly
    Part-time
    Wembley

    Type: Commission-Based About Us: VC Materials Ltd is a dynamic and innovative organization committed to delivering exceptional solutions in Construction Materials. We are seeking a motivated and results-driven Business Deployment Manager to join our team on a commission basis and help expand our presence in the UK market. Job Description: As a Business Deployment Manager, you will be responsible for identifying new business opportunities, establishing strategic partnerships, and driving the deployment of our products/services across the UK. This role offers the flexibility of remote work and the potential for lucrative earnings based on performance. Key Responsibilities: Identify and develop new business opportunities within the UK market Build and maintain strong relationships with clients and partners Lead the deployment and promotion of our solutions to ensure successful adoption Conduct market research to understand industry trends and customer needs Negotiate deals and close sales to meet or exceed targets Collaborate with internal teams to ensure smooth deployment and support Requirements: Proven experience in business development, sales, or deployment roles Strong network within the UK industry sectors relevant to our offerings Excellent communication, negotiation, and interpersonal skills Self-motivated with the ability to work independently Results-oriented mindset with a focus on achieving targets Compensation: This is a commission-based role with attractive earning potential. Compensation will be directly linked to successful deployments and deals closed.

    Immediate start!
    Easy apply
  • Marketing & Commercial Manager
    Marketing & Commercial Manager
    13 days ago
    £31000–£36000 yearly
    Full-time
    London

    Duties and Responsibilities: • Oversee integrated marketing campaigns (digital, retail, trade, and distribution channels)., • Develop and implement annual and long-term marketing strategies aligned with company growth objectives., • Define and strengthen brand positioning across UK and international markets., • Conduct market research, competitor analysis, and consumer insight studies to identify growth opportunities., • Monitor marketing performance metrics and adjust strategies accordingly., • Ensure cohesive brand messaging across e-commerce, retail, wholesale, and distribution partners., • Manage new product launches, seasonal campaigns, and promotional activities., • Protect and enhance brand equity across all markets., • Manage CRM strategies to improve customer retention and lifetime value., • Develop and execute commercial strategies to drive revenue growth and profitability., • Monitor pricing strategies, margins, and promotional ROI., • Oversee performance of sales, • Set sales targets and KPIs, • Work closely with sales and operations teams to optimise stock planning and forecasting., • Collaborate with product development teams to align product range with market demand., • Prepare and manage annual marketing and commercial budgets., • Forecast revenue performance and provide regular reports to senior management., • Ensure cost control and profitability targets are met., • Lead, mentor, and develop the marketing and commercial team., • Manage relationships with marketing agencies, media partners, and service providers., • Produce regular reports on sales performance, marketing effectiveness, and commercial KPIs., • Present strategic recommendations to senior leadership., • Monitor industry trends and competitor activity. Required Skills & Experience:- • Relevant experience in marketing and commercial management., • Strong digital marketing and e-commerce expertise., • Excellent negotiation and key account management skills., • Leadership and team management experience.

    Easy apply
  • Operations Manager
    Operations Manager
    1 month ago
    £35000–£45000 yearly
    Full-time
    London

    Operations & Store Management Lead (Fast-Track to Partnership) Europafoodxb (UK) is recruiting a hands-on, high-performing leader to take ownership of daily operations, staff management, and problem-solving across our food retail/convenience business. This is a growth role for someone who can switch from selling on the shop floor to resolving operational issues immediately—calmly, quickly, and effectively. What you’ll do • Lead the store team day-to-day: standards, rota, performance, training, discipline where needed, • Solve operational issues fast (customer escalations, stock gaps, supplier/delivery issues, compliance), • Drive sales and service: lead by example on the floor when required, • Maintain excellent availability and reliability during busy trading periods, • Implement systems to improve efficiency and reduce errors, • Work closely with owners and develop into a wider business leadership role What we’re looking for (must-haves) • Full UK driving licence, • 3–4+ years management experience (retail/operations), • Excellent English (spoken and written), • Food retail / convenience / supermarket experience, • Fast, organised, resilient, trustworthy; takes ownership without excuses, • Hungry to learn, develop, and stay long-term (partnership pathway for the right person) What you get • Competitive salary (based on experience) + performance progression, • Sponsorship Visa provided if required, • Genuine growth: responsibility, leadership development, and long-term partnership potential To apply Send your CV + a short note explaining why you fit a fast-paced “ownership” role and your availability.

    Easy apply