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✂ About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. ✂ About the role We are seeking for a Luxury Brand Ambassador for our Creed counter in Fenwick Kingston, with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a part-time role 2 days, 15 hours per week. ✂ Purpose of the role As a Luxury Brand Ambassador for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service. ✂ Key responsibilities Including but not limited to: ✂ Skills/Experiences desired • Exceptional communication and interpersonal skills., • Proven experience in luxury retail or a similar customer-facing role., • Passion for the luxury brand and a commitment to delivering an exceptional customer experience., • Goal-oriented with a track record of meeting and exceeding sales targets., • Ability to work effectively in a fast-paced environment., • Flexibility to work weekends and holidays as needed., • Passion for fragrance or beauty products is a plus. ✂ Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. ✂ Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

Manpower are currently seeking an interim Field Sales & Managed Accounts Director, to work with our global FMCG client The Magnum Ice Cream Company, renowned for brands such as Magnum, Ben & Jerry's, Cornetto and Wall's, and become an integral part of their fast-paced FMCG environment. The position is based in Kingston upon Thames, Surrey. This is a full-time temporary role to run until end August 2026, requiring 37.5 hours per week, Monday to Friday. Compensation for this role is competitive, paying up to £85,000 per annum, pro rata, depending upon experience. The role currently offers a mix of remote and onsite working, subject to adjustment based on business requirements. The Magnum Ice Cream Company (formerly a division of Unilever) is now a standalone, independent, EUR 7.9 billion publicly listed company. We’re on a mission to create the ultimate snacking company. A place where growth, innovation, founder and ownership mentality, and performance are cultivated and rewarded. And where we craft extraordinary ice cream experiences - transforming ordinary moments into lasting memories. Because we know, life tastes better with ice cream. We dream big but keep things simple to act fast. If you want to grow with us, make an impact, and shape the future of Ice Cream, this is the place for you! The Out of Home channel is one of the most exciting growth engines in our global business, with huge, untapped potential - especially in the UK. Growing OOH is a strategic priority, and the momentum behind it is stronger than ever. Joining this team means stepping into a fast‑moving, high‑impact environment where you can directly shape the future growth of the business. JOB PURPOSE: The Sales Director is responsible for leading the growth and execution of the Ice Cream business across selected Managed Accounts, the national Field Sales organisation, and Scooping Operations. This role will deliver the 2026 vision & business aims for these functions & build the plans for 2027. The Sales Director drives delivery of the P&L, shapes course correction of the in-year customer and channel plans and leads high‑performing teams to deliver the growth agenda while upholding operational standards across scooping and field execution. The role will initially focus on leading Managed Accounts during paternity leave cover, before shifting emphasis toward the Field Sales organisation and Scooping Operations. With responsibility for a team of 10+ colleagues across operational and executional functions, this role plays a pivotal part in enabling flawless execution and driving the Magnum Ice Cream Company’s growth ambitions in the UK. As a key member of the UK OOH Leadership Team, this role partners closely with cross‑functional leaders and reports directly to the Vice President, Customer Development (OOH). KEY RESPONSIBILITIES: • Delivery of in year business goals for the Managed Accounts, the national Field Sales organisation, and Scooping Operations that support the growth agenda, • Responsible for the creation of the 2027 vision and business aims through the annual planning process, • Line management of 6 individuals, leading a total team of 10+ colleagues, • Effective management of 3 sub-functions to ensure they all act in service of the business goals: Field Sales, Cabinet Operations, and Ben & Jerry’s scooping operations, • E2E management of our field sales partner, supporting the head of field sales in your team, • Stakeholder management of UK IH customer development VP, UK CFO, EUANZ OOH leadership team, & global B&J scooping team. WHAT YOU NEED TO SUCCEED: • Strong experience in FMCG in executional roles desirable., • Impulse category experience preferable, specifically snacking/soft drinks., • Proven track record of successful leadership & people management of large teams (10+)., • Strategic decision‑making and cross‑functional collaboration capabilities., • Experienced in building & executing new processes to improve effectiveness of delivery vs business goals & to increase accountability., • System/process transformation and project management preferable. WHAT YOU CAN EXPECT: • A unique mix of global scale & start-up spirit—€7.9 bn powerhouse with an agile, entrepreneurial mindset. We’re building a new high growth Ice Cream company from the ground up., • Career without limits—42 markets, international opportunities, and fast-tracked growth., • A performance-driven culture—Freedom to act, disrupt and grow – your success is measured by impact., • A company that celebrates joy, innovation, and purpose—We create extraordinary careers, just like our ice cream creates extraordinary moments. ABOUT THE MAGNUM ICE CREAM COMPANY: With 19,000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company, leading the industry. We have been taking pleasure seriously for more than 100 years, serving happiness with every lick or scoop of ice cream for generations. The Magnum Ice Cream Company (formerly part of Unilever) is all about growth. Growing our business. Growing our customers’ businesses. Growing our people’s careers. Growth begins with empowerment. So, we free our people to be innovative, responsible entrepreneurs, driven and equipped to give our consumers more amazing products and unforgettable moments—and having fun doing it. Here’s what defines success in our organization: • We are all about growth, • We operate with speed and simplicity, • We win together with fun, • We boldly innovate to disrupt our industry, • We care and challenge, • We are experts in the Ice Cream Category Additional Information Kingston working environment: • Contractors who are based at Kingston will be eligible to get free parking at a local carpark, • There is a Staff Shop located on the Ground Floor next to the main entrance, where Contingent Workers can buy discounted Unilever products., • A canteen, • A Gym is available for use on the Ground Floor (with subscription)., • Facilities in the gym include cardiovascular equipment, resistance machines, spin bikes, free weights area, boxing equipment and a stretch/matted area. Classes are also available and can be booked directly with the Gym. Shower facilities are available in the changing rooms, along with hairdryers.

TITLE OF POSITION: General Manager (GM) – United Kingdom REPORTS TO: CEO DIRECT REPORTS: SIX (subject to change aligned to business demand) PLACE OF WORK: Richmond, London (this is a hybrid role, in-office Tues-Thurs 3 days each week as a minimum) ROLE OVERVIEW The GM is responsible for the strategic and operational leadership of the UK team’s key accounts. This role is critical in mobilising and executing contracted commitments, ensuring the full team’s strengths are leveraged for successful execution. The role oversees the design, sale and delivery of customer-focused premium experiences, fostering innovation across all business units to enhance reputation and relationships with customers, clients, and rights-holders. This is achieved through the enablement and effective management of a high-performance Senior Leadership Team (SLT), ensuring operational excellence, team alignment, and an inclusive, high-integrity culture. MAIN ACCOUNTABILITIES • Comprehensive Event Delivery: Ensure the complete and successful delivery of UK contracted programmes through impactful, target driven commercial approach, ensuring successful execution of premium experiences that meet or exceed customer expectations., • Develop Product and Service Strategies: Oversee the development and refinement of product offerings, ensuring they align with customer needs and market trends while enhancing the spectator experience., • Enhance Stakeholder and Partner Relationships: Drive progressive relationships with key rightsholders, working to support current partnerships, maintain strong relationships, and ensure all parties are aligned with the project's goals and delivery timelines., • Revenue Performance: Lead and support the Sales and Marketing teams to ensure revenue targets are achieved. Regularly monitor performance, analyse key drivers, and adjust strategies as required to optimise sales effectiveness and market positioning., • Business Development: Drive business development by expanding partnerships (inc. Sodexo Live!), strengthening market presence and unlocking new commercial contracts and opportunities that drive sustainable revenue growth., • Stakeholder Communication and Reporting: Establish and maintain effective communication channels with both internal and external stakeholders, providing regular and timely updates to ensure transparency and collaborative problem-solving., • Financial Accountability: Take full ownership of the P&L, working closely with the Head of Finance to actively monitor, manage, and drive financial performance. Ensure profitability aligns with business objectives by overseeing budget planning, cost efficiencies, and sustainable growth initiatives., • Risk Management and Compliance: Monitor and manage compliance with event delivery, legal and organisational standards, ensuring all activities are conducted safely and securely, and proactively addressing potential risks to operations and team well-being., • Team Leadership: Drive a sustainable, high-performing team, fostering collaboration to achieve unified success against clear KPIs, ensuring key deliverables align with strategic priorities, further working closely with HR to enhance employee experience, uphold company culture, and ensure compliance., • Office Operations: Ensure the effective functioning of the Richmond-based office, overseeing operational efficiency and workplace environment with support from HR / Business Support. KEY EXPERIENCE • Leadership Demonstrated ability to lead and motivate cross-functional teams in dynamic and high-pressure situations, driving team cohesion and operational success in complex event settings., • Relationship Management: Strong background in building and maintaining relationships with key stakeholders, including rights holders, government bodies, and commercial partners, ensuring collaborative success., • Market Entry and Growth: Demonstrated success in establishing and scaling profitable operations, preferably in the sports, travel, or hospitality sectors., • Innovating Customer Experience: Proven ability to innovate and enhance customer experiences within the hospitality and travel sectors, driving operational excellence and customer satisfaction through creative program developments. KEY COMPETENCIES • Inclusive Leadership: Demonstrates the ability to lead inclusively, fostering a collaborative and supportive working environment that encourages team development and collective achievement., • Resilient and Adaptable: Exhibits resilience and adaptability, effectively managing changes in project scope and responding swiftly to unforeseen challenges., • Effective Communicator: Highly articulate, with exceptional interpersonal skills, capable of engaging diverse audiences and ensuring clear, persuasive communication across all levels of the organization., • Sport Industry Knowledge: An enthusiasm for the sports industry will be beneficial. WHO WE ARE STH Group is a Sodexo Live! company, with offices in London, Auckland, Miami, Melbourne and Sydney, enabling a truly global reach and service offering. Our Company partners with event owners to make the biggest sporting events in the world - even better! From the Olympic Games in London and Tokyo, the Cricket World Cup in England & Wales to the Rugby World Cups in Japan, England, New Zealand and France alongside numerous Grand Slam Tennis experience ventures, our award-winning team cover the globe to create travel and hospitality programmes with one simple ambition – to make the memorable, unforgettable for sports fans. At STH, you belong to something greater; our experiences are unique and so are our people. Bring personality, your background and your desire for delighting others; in return we'll give you all you need to thrive. WHAT WE STAND FOR STH identify the below values as fundamental commitments for every member of our team. Like the athletes we admire and connect with fans, we use these as our guiding compass in everything that we do, which supports a “one-team” mentality, culture-code and aligned directive. • Service Spirit: We are customer obsessed, encouraging our teams to anticipate expectations and take pride in all services they deliver., • Spirit of Progress: We strive to be trailblazers, we seek continuous improvement and innovation in everything that we do., • Team Spirit: We thrive on winning together, delivering exceptional outcomes for our customers, employees, partners and the communities in which we operate

Company Summary Our client is a well-established international healthcare and life sciences organisation with operations across commercial and manufacturing environments. The business operates in a regulated, quality-led sector and is focused on delivering high standards across its people, products and customer relationships. This is a senior HR leadership opportunity supporting a multi-site UK and Nordic region. The successful candidate will work closely with senior leaders, site leadership teams and functional heads to deliver a practical, commercially aligned people strategy. Role Overview The Head of HR will lead the regional HR function and provide a full generalist HR service across commercial and manufacturing sites. This is a broad leadership role covering HR strategy, business partnering, employee relations, engagement, recruitment, talent management, reward, payroll, HR operations, systems and compliance. The role will support a workforce of approximately 350 employees and will involve close partnership with senior stakeholders across sales, operations, manufacturing, finance, quality, regulatory, customer service, marketing, IT and other corporate functions. Key Responsibilities • Lead the HR function across the UK and Nordics, ensuring the effective delivery of HR services across multiple sites., • Act as a key member of the regional leadership team, contributing to business planning, organisational performance and people strategy., • Partner with senior leaders, site leaders and functional heads on workforce planning, employee engagement, organisational change and leadership capability., • Lead, coach and develop the HR team, ensuring a responsive, professional and value-adding service., • Provide expert HR guidance on employee relations matters, including disciplinaries, grievances, absence, performance management and organisational change., • Ensure HR policies, procedures, contracts and employee documentation are compliant, practical and aligned with business needs., • Manage recruitment activity across the region, supporting hiring managers with current and future resourcing requirements., • Lead employee engagement initiatives and support actions that improve retention, communication, morale and performance., • Manage the annual performance review process, including calibration, objective setting and development planning., • Oversee annual compensation planning, salary review activity, benefits processes and reward benchmarking., • Manage monthly payroll approval and ensure HR operational processes are accurate, timely and well controlled., • Support the implementation and ongoing improvement of HR systems, reporting, data accuracy and process efficiency., • Manage HR budgets, external service providers and benefit partner relationships., • Support audit activity and ensure robust HR controls are in place to manage operational, financial and reputational risk., • Drive talent management and succession planning activity to ensure the business has the capability required for future success. Candidate Profile The successful candidate will be an experienced senior HR professional with a strong generalist background and the ability to operate across both strategic and operational HR. You will be confident working in a complex, multi-site environment and comfortable partnering with senior leaders across a broad range of functions. Experience in a regulated, manufacturing, healthcare, life sciences, pharmaceutical, medical technology or similar technical environment would be highly advantageous. Key Skills and Experience • Senior HR leadership experience within a multi-site organisation., • Strong generalist HR background., • Experience leading and developing an HR team., • Strong UK employment law and employee relations knowledge., • Experience supporting commercial, operational or manufacturing environments., • Proven ability to influence and advise senior leaders., • Experience managing payroll, HR operations, reward, benefits and HR systems., • Strong understanding of performance management, talent management and succession planning., • Practical, organised, commercially aware and confident handling complex people matters., • CIPD qualification or equivalent HR experience would be advantageous. Why Apply? This is an excellent opportunity for a senior HR professional to take on a broad and influential leadership role within a well-established international organisation. The role offers real variety, combining strategic people leadership with hands-on operational delivery across a complex, multi-site business.

Fashiion Retailer\n\nEcommerce\n\nThe Head of Logistics and Inventory Control is responsible for our global freight movements and our inventory control across 4 regions, 6 distribution centres and our store network. Initially this responsibility will be very hands on and the operational support for this will sit in the global team but phase two will be to develop inventory control and freight capability within the regions as they grow.\n\n * Experience managing a team\n\n * Experience defining a global network strategy suited to changing business needs as well as running tenders and managing site migrations\n\n * Has previously managed either 3PLs or freight forwarders and able to demonstrate driving operational performance improvement as well as budget management\n\n * Exceptional Excel skills to model our data into a cost-to-serve dashboard by region and channel. This tool does not yet exist so you must understand what this could look like, how you would pull it together and how you would update the data on a regular basis\n\n * Able to demonstrate real examples of taking ownership of projects/improvements right through to the end result\n\n * Understanding and commercial awareness of the total supply chain including supply and demand planning\n\n * Experience with multiple ERP and WMS systems is highly desirable, someone IT savvy who is able to bring experience of improved information sharing both internally and externally would be a real benefit\n\n * An entrepreneurial flair, real commerciality and great relationship building abilities!\n\nThis will then enable the Head of Logistics and Inventory Control to focus on more strategic elements such as leading the regular review of our total logistics network to ensure it remains capable of supporting future growth plans, implementing global logistics best practice across our 3PL distribution centres and go-to-market network to drive improvements in service, cost and accuracy.\n\nWe are looking for someone who has excellent attention to detail and is willing to roll up their sleeves and get stuck into the operation, but who can also work strategically to overcome long-term challenges in an exceptionally fast-growing business.\n\nRole Accountabilities:\n\n * Run the Logistics function at , helping to define strategic priorities and direction, but also owning operational execution\n\n * Manage a team of three (Logistics Planner and 2x Global Inventory Controller), supporting them to achieve their objectives as well as helping them develop and grow\n\n * Work with the Global Inventory Controllers to ensure exceptional inventory accuracy at all warehouses and our stores\n\n * Define, implement and control compliance of global best practice in all warehouses to improve cost, service and accuracy. Key processes include inbound checks, batch control, outbound order presentation and accuracy, returns management and perpetual inventory.\n\n * Manage freight forwarder relationships and primary transport budget, working collaboratively to improve visibility, mitigate future capacity risks and reduce costs\n\n * Design and own our cost-to-serve model, detailing how regional and channel costs are broken down by activity. Interrogate the data to present biggest opportunities for efficiency to Supply Chain leadership team and help implement change if required\n\n * Support Supply Chain regional leads in 3PL and carrier tenders.\n\nReporting Relationships:\n\n * Reporting into the Supply Chain Transformation Director/Customer Supply Chain Director\n\n * Supporting the Supply Chain regional leads\n\n * Managing three direct reports\n\nRequirements:\n\n * \n\nBenefits:\n\n * Competitive Salary Offering\n\n * MediCare cash plan\n\n * Birthday Day off\n\n * Summer Fridays\n\n * Matched Pension Plan\n\n * Amazing Magic Discount on trinkets and treasures

Our client, a recognised player in the Freight Forwarding and Transportation industry who specialise in offering supply chain and logistics solutions, ground transportation, air and ocean shipments, customs clearance, and supply chain management are looking to recruit a Customs Coordinator to join their team and offices in London, Heathrow.\nOn Offer:\n * Offering a salary up to £29,500, dependant on skills and experience with yearly salary review\n * Working Hours: Monday – Friday, 8:30am – 5:30pm\n * 20 days annual leave + public holidays. Holiday loyalty days up to a maximum of 5 days (1 per each full year of employment completed) plus one Milestone Day per year to take as you wish\n * After completing six months’ service, Death in Service equal to three times your annual salary\n * After one year’s service the company offers enhanced Pension contributions of 9% annual salary\n * After one year’s service employees are eligible to join the Private Medical Scheme (application process required)\n * Confidential EAP platform for you and your immediate family members as spouse/partners and children aged 16 to 24 in full-time education, living in the same household\n * Access to our Employee Discounts and Perks, which includes Grocery Shopping, Holidays, Movies, Sports, Wellness and many more\nMain Purpose of the Customs Coordinator role:\nReporting to the Customs Manager, the role is to assist in areas of customs, directing and supporting multiple parties to ensure timely customs clearance of goods.\nDuties and Responsibilities of the Customs Coordinator:\n * Assist the Customs Manager in the execution of their duties to support the Head of Customs compliance and Managing Director’s vision of the company to become more competitive and profitable\n * Understand and execute the departments vision of good business development in order to successfully move Customs products\n * Complete all Customs Import activities correctly and on time including financial, legal and invoicing transaction\n * Correctly complete all customs import/export CDS declarations in line with UK HMRC regulations\n * Immediately report any amendments to the customs declaration forms to line manager\n * Complete ad-hoc and spot checks on customer entries and submit reports to line manager weekly\n * Always maintain and utilise the operational system, Descartes\n * Ensure all Import Duties/VAT is charged correctly upon invoicing and collect any monies due in line with SOPs\n * Maintain regular communication with sales teams reporting new sales leads and handover of shipments\n * Always maintain excellent customer and inter-departmental relationships giving regular feedback to line manager\n * Follow up late customer payments in conjunction with credit control\n * Communicate quotations to the line manager/sales team within two hours of receipt and ensure all quotations are recorded on the system in one format\n * Implement and improve new efficiencies in customer workflow in conjunction with line manager\n * Ensure all reports are generated by given deadlines and handed to line manager\n * Before release, ensure all goods under the companies Deferment account are approved for delivery via accounts and/or line manager\n * Ensure insurances are charged correctly and any insurance claims are handed to line manager without delay\nTo Be Considered:\n * Working experience of Exports/Imports and Customs Compliance and regulations\n * Knowledge of customs requirements and formalities with particular focus on UK & EU imports\n * Experience in road transport, logistics or haulage (Desirable but not essential)\n * Working knowledge of the CDS system both Imports and Exports\n * Knowledge of transit procedures and ETSF (Desirable but not essential)\nFor full details, contact Willis Global - a leading Recruitment Consultancy for the Supply Chain & Logistics industry

Freightserve recruitment are looking for an Operations Excellence Manager for a well-established Courier / Logistics company based in the Heathrow area.\n\nThe Operational Excellence Manager is responsible for the design, compliance, and continuous improvement of the operational framework. This role focuses on continuous improvement, administration/documentation, process development and cost control to ensure operational excellence and compliance. This role also encompasses all elements of facilities maintenance, including plant and equipment.\n\nThe role has organisation- wide impact through ownership of operational processes and procedures, standardisation, and compliance/governance. It supports service delivery by providing clear processes & procedures, effective onboarding, skills development, and robust documentation.\n\nKey Responsibilities\n\n * Be the Voice of Operations and the Operations Champion throughout the business alongside the Operations Manager.\n\n * Responsibility for warehouse health, procurement, KPI’s and operational performance.\n\n * Responsibility for disaster recovery planning which is regularly reviewed and tested\n\n * Lead the operational forecasting process using the sales forecast and customer schedules to predict requirements accurately.\n\n * Monitor forecast accuracy and prepare scenarios for volume fluctuations.\n\n * Analyse and optimise shift patterns to ensure operational coverage and cost-effective workforce utilisation.\n\n * Review and enhance productivity levels throughout the UK warehouse, identifying opportunities for improvement.\n\n * Identify the most operational and cost-efficient movement across all modes of transport\n\n * Analyse data to support smarter, faster, and more efficient decision-making.\n\n * Work alongside operational managers to drive performance against KPIs and service levels.\n\n * Develop, review, and maintain Standard Operating Procedures (SOPs), operational processes and frameworks.\n\nOperational Coordination\n\n * Oversee the flow of parcels through the facility, ensuring accuracy, compliance, and timely throughput.\n\n * Collaborate with internal departments to manage risks such as delays, capacity constraints, or client changes.\n\n * Identify operational bottlenecks/constraints and build suitable mitigation plans.\n\nAudit and Regulatory Compliance\n\n * Plan, conduct, and oversee internal and external audits to ensure adherence to regulatory, contractual and organisational standards.\n\n * Support teams with any remedial actions in response to audits.\n\n * Liaise with governmental and regulatory bodies together with external consultants, to support the Head of Legal and various teams in managing their compliance aspects across the business.\n\n * Training matrix\n\n * Overall responsibility for relationships with regulatory bodies and external consultants i.e. CAA, HMRC Border Force, MOU, Trading Standards etc\n\nCustoms Clearance, Civil Aviation Authority and Contractual Agreements\n\n * Audit MOU customs clearance processes and procedures, ensuring all requirements are met effectively and efficiently.\n\n * Support with Civil Aviation Authority compliance requirements such as clearance checks on employees.\n\n * Support the Head of Legal in cascading key contractual requirements to relevant departments.\n\nHealth and Safety Compliance:\n\n * Ensure the organisation is aware of and complies with UK Health and Safety laws and guidelines in conjunction with an external Health and Safety consultant.\n\nCost Control\n\n * Responsibility for the operations budget & operations/warehouse P&L\n\n * Analyse and optimise shift patterns to ensure operational coverage and cost-effective workforce utilisation.\n\nSecurity\n\n * Develop and implement security processes and procedures.\n\nAs an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry

This is a full time position, based at our head office in Richmond.This role will require a mix of office and home based work 3:2.Providing world class customer service, supporting our customers by phone, email, social media, chat and video calls.Composing word-perfect emails, tweets and other socia

Network Management Streetworks Coordinator Engineering & Surveying Adecco are recruiting on behalf of the London Borough of Richmond & Wandsworth for a Network Management Streetworks Coordinator to join the Engineering & Surveying service on a temporary basis. Assignment Details Service Area: Engineering & Surveying Hours: 36 hours per week, Monday to Friday (09:00 - 17:00) Contract Type: Temporary - 3 months Pay Rate: Negotiable, up to £33 per hour Assignment Location: Frogmore House, Wandsworth Working Arrangements: Office-based and onsite (no working from home)Please note - the successful candidate will need to hold a Full UK Drivers Licence. Role Overview The Network Management Streetworks Coordinator will support the Deputy Head of Network Management in the application and enforcement of the New Roads and Street Works Act 1991 (NRSWA), as amended by the Traffic Management Act 2004 (TMA), alongside the Richmond and Wandsworth Permit Schemes. The postholder will assess and inspect street works and utility-related activities across the boroughs of Richmond and Wandsworth, ensuring compliance with statutory requirements and the Council's Network Management Duty, with particular attention to SRN and TLRN routes. The role also involves helping to develop and operate effective processes and systems to coordinate planned network activities across all utility projects. Key Responsibilities Assess and inspect street works for compliance with NRSWA and permit scheme requirements Monitor the impact of utility works on the local road network, including SRN/TLRN routes Carry out site inspections in line with the Red Book and reinstatement inspections in accordance with the Specification for the Reinstatement of Openings in Highways (SORH) Ensure works on the highway comply with health and safety legislation Support the coordination of planned works to minimise disruption across the network Work collaboratively with internal teams, utility companies, contractors, and external stakeholdersKnowledge & Skills High-level knowledge and practical experience of New Roads and Street Works Act 1991 Strong understanding of street works inspections and reinstatement compliance Detailed knowledge of relevant legislation, including: Traffic Management Act 2004 Highways Act 1980 NRSWA 1991 Understanding of local government and contract management Knowledge of health and safety legislation relating to highway worksExperience Delivering a high standard of customer service Developing effective internal and external partnering arrangements Managing and coordinating road works and street works Strong analytical and interpretation skills Experience with systems and processes used in network management environments Good negotiation and consultation skills Ability to work within a political and public sector context Excellent written and verbal communication skills Ability to interpret complex numerical and written information Strong organisational skills with the ability to manage conflicting priorities and deadlines Proven ability to deal effectively with conflictQualifications New Roads and Street Works qualification (essential) Full UK driving licence (essential)Apply Now: If you have the skills and experience required for this role, we encourage you to apply. Should your CV be shortlisted, an Adecco Consultant will contact you to discuss progressing your application to the client. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Driver/Labourer £32.930 + van & fuel card Permanent Full-time Mon – Friday 7.30am – 4.00pm Covering the Hounslow Borough About Lampton Group Lampton Group was established by the London Borough of Hounslow in 2012 with the objective of trading local authority functions in order to generate financial surpluses and return those to the council. We are established as a business that has a social heart with a commercial head that delivers outstanding services across the Borough. We are made up of five distinct service business areas: Our companies represent a bold, new and ambitious approach by a London Borough. Underpinning everything we do are our values – Customer First – One Team – Respectful – Energised. About the Job To provide a high quality, customer and quality focused service, through direct labour support to both minor works and responsive repairs team to ensure repairs are always carried out efficiently and safely works commensurate within our repairs department to the London Borough of Hounslow. Work with the repairs and minor works team to achieve a first-time fix and meet the KPI targets to ensure both internal and external customer satisfaction is high and customer expectations are met. Key Responsibilities: - To provide labour support to the repairs and minor works team and carrying out duties directed by the planning team, supervisor, or senior management. To undertake repairs where competencies and training allow you to do so to a high standard. To always undertake your duties safely and within the health and safety guidelines and the companies’ policies. Form robust and effective working relationships with the planners and supervisors. To promote a philosophy of putting customer needs first at every opportunity. To work with residents and the voluntary sector in improving service delivery and promoting creative and innovative ways of tackling problems ensuring service delivery is maintained. To check ladders and equipment before use and report any defects to the qualified operative, supervisor, or management immediately. To check all PPE is adequate and in good condition, reporting any defects to the qualified operative, supervisor, or management immediately. To ensure all works are undertaken safely and that risk assessments are always undertaken and adhered to. To ensure the site is clean and tidy upon completion of works. To photograph before and after repairs and store data on handheld device / PDA. Be able to drive and hold a full driving licence. To maintain the cleanliness of vehicles and ensure tools are checked regularly to ensure they remain safe and fit for purpose. To follow all reasonable management requests Ensure you remain up to date with all relevant compliance and mandatory training that will enable you to fulfil your role's requirements. Experience and Qualifications: Apprenticeship / City & Guilds / NVQ 2-3 equivalent relevant experience. Previous Experience and Skills Required: Full UK Driving License Knowledge of working in maintenance environment Good understanding of roofing repair procedures and materials used. Good understanding of Health & Safety and safe systems of work Strong customer focus and customer satisfaction skills Good working knowledge of local authority services Previous experience of working in a Social Housing Repairs environment is desirable. Experience of working within a customer facing role, delivering a outstanding customer experience Good level of numeracy, literacy, written, oral and communication skills In return Lampton Group will offer you We offer annual pay reviews and incremental pay increases 23 days holiday allowance, plus bank holidays Free gym membership Enhanced Maternity and Paternity leave and Pension Scheme Exclusive Discounts - save with Lampton Rewards and EE mobile offers Staff wellbeing perks - online GP access, EAP, health testing, flu Jabs, and eye care vouchers Sustainability Perks - cycle to work and electric car salary sacrifice scheme Career Growth – CPD training, structured development, and leadership opportunities Due to the needs of the business and the department, we may interview suitable candidates before the closing date. This job may also close early if a large number of applications are received. You are advised to submit your application as early as possible to avoid missing your chance to apply. Diversity, equity and inclusion are at the heart of what we value as an organisation. Lampton Group is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process

Aftermarket Sales Development Co-ordinator My client are seeking an engineering/business graduate to join their Export Aftermarket Sales Development team. This position is integral to the development and expansion of the Export Aftermarket Sales Department and involves a broad range of responsibilities aimed at driving business growth. Key duties include proactive cold calling & lead generation, the timely and effective follow-up of all aftermarket quotations, with a particular focus on identifying opportunities for add-on sales and upselling. Key Responsibilities Efficient processing of customer orders and enquiries, regardless of how received. Support the promotion of spare parts and service offerings. Maintain and manage administrative systems in line with ISO 9001 standards, ensuring full traceability and conformity. Recommend improvements to the Senior Export Sales Manager to enhance customer service. Respond to all internal and external administrative enquiries regarding customer history. Identify opportunities to further develop Spares & Service sales and communicate relevant information to appropriate departments. Negotiate directly with customers, where necessary, to secure additional sales. Conduct regular follow-up on all Aftermarket quotations. Support and coordinate proactive sales initiatives within the Export Aftermarket business. Send introductory correspondence following machine sales. Work collaboratively with the Machine Sales team to increase aftermarket product sales. Assist in executing Aftermarket promotional campaigns in conjunction with the Marketing Department. Extract and analyse data to identify key opportunities for business growth. Develop, coordinate, manage, and monitor remeshing and servicing contracts. Monitor and report on business trends regularly, including identifying areas of declining activity. Carry out any other duties as determined by the Head of Sales Division. Salary & Package: Guaranteed earnings - £26,300 + Commission & Bonus

Job Title: Head of Music (Secondary) Location: Hillingdon, London, UK Salary: £44,128 – £50,474 (M4 - M6) Job Type: Full Time, Permanent Start Date: 01 September 2026 Salary will be determined based on experience and position on the Main Pay Range. The maximum salary is applicable to candidates with substantial teaching experience equivalent to M6. About the Role Teach Now is seeking an ambitious and creative Head of Music to lead a thriving department in a well-regarded secondary school in Hillingdon, rated Good by Ofsted. This is an exciting opportunity for a passionate Music teacher ready to step into leadership or an experienced Head of Department looking for a fresh challenge. You will take full ownership of the Music provision across Key Stages 3, 4, and 5, driving high standards in teaching and learning while developing a rich and inspiring curriculum. The role offers the chance to expand extracurricular opportunities, including performances, concerts, and enrichment programmes, helping to build a strong culture of creativity and musical excellence across the school. About the School This inclusive and forward-thinking 11–18 secondary school serves a diverse community and is known for its strong focus on student achievement and creativity. The school benefits from excellent, modern facilities, including a well-equipped Music department that supports high-quality teaching and performance. With a collaborative staff culture and a leadership team committed to innovation and development, the school provides an environment where both staff and students can thrive. Key Responsibilities • Lead and develop the Music department, ensuring high-quality teaching and outcomes • Plan and deliver engaging lessons across KS3–KS5 • Design and implement an inspiring and inclusive Music curriculum • Organise and lead concerts, performances, and enrichment activities • Monitor student progress and drive continuous improvement • Contribute to whole-school initiatives and the wider school community Requirements • QTS with a specialism in Music • Proven ability to deliver outstanding teaching across KS3–KS5 • Leadership experience or readiness to step into a leadership role • Strong subject knowledge and passion for Music education • Commitment to raising achievement and promoting creativity • A collaborative, proactive, and innovative approach What the School Offers • Opportunity to lead and shape a successful Music department • A supportive and forward-thinking leadership team • Access to excellent facilities and resources • Ongoing professional development and leadership opportunities • A school culture that values creativity, enrichment, and student success Why work via Teach Now? Teach-Now are a widely recognised, education recruitment company. We pride ourselves on our high levels of customer service and professional development that we offer our teachers and support staff. We: • Ensure that you will have your own dedicated consultant who will provide ongoing support and guidance. • Offer an excellent refer a friend scheme that pays you £150 for each candidate you refer to us after they have worked and been paid for their first 10 days. • Pay in line with the Agency Worker Regulations (AWR) meaning you will be paid equally to a permanent employee. • Give you access to a wide range of CPD training through our in-house team of experienced senior leaders Application Process: Do you feel you meet the criteria for this exciting opportunity? If so, please either apply below or contact Teach-Now directly. All applicants will require the appropriate qualification and training for this role. For teacher roles, we require a formally recognised teaching qualification. If you are not contacted within 2 working days, unfortunately, you have been unsuccessful for this role. However, we will keep your CV and continue to help you in your search for a job within education. Good luck with your application, we look forward to hearing from you. Teach Now operates stringent safer recruitment procedures. We are committed to promoting equality and challenging discrimination. Teach Now is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. This post will be subject to an Enhanced DBS Clearance

BRANCH MANAGER Are you looking for a challenge in a fast-paced environment? Do you have current or previous experience? If so, this may be the opportunity for you! On-the-job training provided. As Branch Manager,you will be responsible for leading and developing a great team whilst striving to exceed your KPIs. You will drive the branch forward by increasing business levels and ensuring premier quality service to new and existing customers. The role will involve recruiting, training, and managing the staff within the branch with the assistance of the in-house HR and Recruitment teams. At Thrifty Car and Van Rental, our colleagues work hard to deliver exceptional customer service, and we drive for success by delivering great service the first time, every time. What can we offer you? Company Car 30 days holiday, inclusive of bank holidays Contribution to Group Personal Pension Scheme Access to our Thrifty Savings platform, an employee discount scheme offering huge savings across multiple retailers Funded Summer and Christmas events Cycle to Work Scheme Discounted car hire rates Potential to earn bonus payments above your basic salary About you Hardworking individual with the ability to work in a team and independently in a fast-paced environment Ability to show great attention to detail Ideally, you will have previous management experience in the service industry. Excellent customer service and communication skills Hold a full-valid driving licence for a minimum of 12 months, with no more than 9 points on your DVLA check. How will your days look? In your role, you will oversee the smooth running of your rental branch and exceeding customer expectations. In a typical day, you will ensure all reservations, bookings and enquiries are handled promptly and efficiently whilst identifying sales opportunities and motivating your team in upselling. You will manage the damage process and ensure your team are fully trained on the process and ensure all service level agreements are met. As this is a fast paced, and sometimes a high-pressure environment, you will need to always project an upbeat and professional persona to help your teams morale. This role is 40 hour per week contract, working across the week as branches are open on the weekend. About us : We have become one of the leading rental companies in the UK thanks to our comprehensive fleet and excellence in customer service. Such growth has brought increased career opportunities and security for each of our employees. As a family business, our people remain at the heart of everything we do. We offer short- and long-term rentals with a wide range of fleets: economy vehicles to family saloons, estate cars to 4x4s, and an extensive luxury collection, including our elite range and a wide-ranging commercial fleet. We operate in 88 rental locations across the UK, Scotland, and Northern Ireland. Our head office based in Exeter is where our accounts, human resources, insurance, fleet, and car sales departments are. In addition, we operate a central office in High Wycombe where the sales, call centre, and customer service departments are located. Apply now ! TPBN1_UKTJ

Ground Maintenance Operative £27,729 Permanent Full-time – 40 hours Covering Hounslow Borough About Lampton Group Lampton Group was established by the London Borough of Hounslow in 2012 with the objective of trading local authority functions in order to generate financial surpluses and return those to the council. We are established as a business that has a social heart with a commercial head that delivers outstanding services across the Borough. We are made up of five distinct service business areas: About the Job Keeping our communal areas clean and green is a priority in Hounslow. The Grounds Maintenance Operative plays a key part in this objective and is responsible for ensuring the communal gardens and grounds areas are kept to our high service standards and delivered in time with the schedule Key Responsibilities: - As a Grounds Maintenance Operative, your primary responsibilities will be to: Work effectively as part of the Resident Services team, delivering corporate objectives through the work of the department. Demonstrate and ensure high standards and probity with Company policy. Form robust and effective working relationships with stakeholders across the Business and in partner organisations. Work corporately and in line with overall company objectives to enable the breaking down of departmental barriers and the delivery of the improvement agenda. To oppose and where possible eradicate all forms of discrimination, making a positive contribution to managing diversity, both as an employer and service provider. To positively support organisational change ensuring the appropriate systems of performance and development, communications, equality impact assessment, monitoring and review are in place. To promote a philosophy of putting customer needs first at every opportunity and to put in place management arrangements to action this. To work with stakeholders, local residents and the voluntary sector in improving service delivery and promoting creative and innovative ways of tackling ocal problems ensuring services are developed which meet the needs of our ethnically diverse community and are accessible to all users. To promote a positive image of LFM360 and represent the Company at external conferences, seminars, public meetings/forums and working parties as may be required. To act as a “front line” representative of LFM360, dealing with enquiries from tenants and liaising with other LFM360 employees where necessary, attending meetings on behalf of LFM360. To ensure all Health & Safety standards are met in line with company policy. Functional Grass cutting using pedestrian and ride on mowing equipment, petrol powered grass trimmers and back pack blowers Green waste clearance including leaves and other arisings using back pack or hand held blowers and hand tools such as leaf grabbers and pitch forks Maintenance of existing shrub beds and raised borders using both powered and manual horticultural practises Pruning hedges using powered hedge trimmers or hand tools such as pruning shears/loppers Weeding using mechanical devices and by hand, removal of weeds and litter from beds, plant containers, pathways and grassed areas Tree maintenance including: pruning and removal of epicormic growth, crown lifting using pole saws, tree Inspections, small tree maintenance, felling and planting Planting of shrubs, trees and bedding plants including and the watering of plants, trees, beds and plant containers Use of chippers and shredders for mulching Hard and soft landscaping including turf maintenance, digging and mulching The collection and removal of waste arising from such activities. Transportation to site of large equipment by means of a trailer (if relevant license held) Us of ladders to work at height where required and acceptable to do so Equipment care and maintenance including working with petrol powered grounds machinery, carrying out pre start checks and undertaking any necessary training required to use such machines Safe application and transport of chemicals eg. Weed killer (if suitably trained and qualified to do so) Experience and Qualifications: Required Full UK Driving license Experience of operating a range of Grounds Maintenance machinery. Understanding of Health and Safety Desirable PA1/PA6 Herbicide application license N.V.Q / Q.C.F Level 1-2 Horticulture or City and Guilds level’s 1 & 2 CS30.1 and CS30.2 Chain Saw Maintenance, Cross cutting and felling small trees. Planting of shrubs, trees and bedding plants including and the watering of plants, trees, beds and plant containers Use of chippers and shredders for mulching Hard and soft landscaping including turf maintenance, digging and mulching The collection and removal of waste arising from such activities. Transportation to site of large equipment by means of a trailer (if relevant license held) Us of ladders to work at height where required and acceptable to do so Equipment care and maintenance including working with petrol powered grounds machinery, carrying out pre start checks and undertaking any necessary training required to use such machines Safe application and transport of chemicals eg. Weed killer (if suitably trained and qualified to do so) Experience and Qualifications: Full UK Driving license Experience of operating a range of Grounds Maintenance machinery. Experience and Qualifications: Job Related skills Strong communication skills and a high proficiency of English. Write short reports and complete forms. Undertake Grounds Maintenance duties in line with Service Standards Possess a full valid driving licence (Desirable but not essential) Self-motivated, enthusiastic and able to work as part of a team. Physically fit and able to lift and move heavy objects Operation / driving / trailer towing (providing relevant licences are held), and preventive maintenance of machinery, plant and vehicles provided for the undertaking of grounds maintenance, horticultural or related activities. In return Lampton Group will offer you We offer annual pay reviews and incremental pay increases’ 21 days holiday allowance, plus bank holidays Free gym membership Enhanced Maternity and Paternity leave and Pension Scheme Exclusive Discounts - save with Lampton Rewards and EE mobile offers Staff wellbeing perks - online GP access, EAP, health testing, flu Jabs, and eye care vouchers Sustainability Perks - cycle to work and electric car salary sacrifice scheme Career Growth – CPD training, structured development, and leadership opportunities Due to the needs of the business and the department, we may interview suitable candidates before the closing date. This job may also close early if a large number of applications are received. You are advised to submit your application as early as possible to avoid missing your chance to apply. Diversity, equity and inclusion are at the heart of what we value as an organisation. Lampton Group is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process

About The Role HomeServe are now recruiting for directly employed Drainage Engineers to join our team! • Location - Kingston-Upon-Thames • Full Time - 40 hours per week. T his includes some weekend, evening and bank holiday work • Salary - £34,720 - £39,310 (salary dependent upon experience). Plus a £1500 guaranteed bonus in your first year HomeServe offers an industry leading reward package to attract the best in our field: • Additional paid overtime • Fantastic pension scheme including Income Protection Cover • 33 days days annual leave (including bank holidays) with the option to buy, sell or carry over up to an additional week • Up to £2500 Smart Tech and Home Improvements salary sacrifices to shop at Ikea and Currys, spreading the cost over 12 months • Free HomeServe Cover 8 policy • Employee assistance programme looking out for you and your family • Company van with fuel card • Use of company tools, uniform and PPE • Access to our private award-winning training facility and our excellent team of field-based coaches to support your ongoing learning and development • Learning and development opportunities • Monthly breakfast meetings with your team to share best practices and keep in touch as well as monthly reviews with your line manager About the role: At HomeServe we put the customers' experience at the forefront of everything we do. As a Drainage Engineer you will undertake the maintenance and repair work of drainage systems in our customers' homes. You will provide industry leading service and help us enhance our reputation, whilst driving customer growth. About You What you must have: • HPWJ Water Ticket • Full UK Driving Licence with no more than 6 penalty points • Excellent customer service • Proactive, 'can do' attitude • Keen eye for detail and problem-solving skills At HomeServe you'll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers' lives. You'll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done. Training & Support: To help you settle in to your career at HomeServe, you will undertake our extensive training programme. • Week 1 - You will attend our Head Office in Walsall Monday - Friday, where we will cover all things HomeServe, health and safety and provide you with your tools and equipment • Week 2 - You will be buddied up with an experienced HomeServe Drainage Engineer Where geographically appropriate we will pay for your accommodation and meal allowance for your induction. The next steps: If you believe you are who we are looking forward for then click apply now! It's our people that truly make what we do so special. As part of the HomeServe family your job will be to put our customers first and we will give you everything you need to make this happen. About Us Here at HomeServe we work hard to build an inclusive, supportive, engaging and collaborative culture that empowers all our people to do the right thing. HomeServe has got over 30 years' experience taking care of the nations' homes. From home emergency cover to one-off repairs, we're here 24/7. Whether it's plumbing, drainage, heating or electrics our home experts are ready to get the job done. TPBN1_UKTJ

Overview We’re supporting a well-established, multi-site Higher Education organisation in the appointment of a Senior HR Operations Manager to join their HR leadership team on a 12-month fixed-term contract. Reporting directly to the Head of HR, this role will take ownership of HR operations across a diverse UK workforce, ensuring the delivery of efficient, compliant, and high-quality HR services within a Higher Education setting. This is a key role focused on driving operational excellence, enhancing systems and processes, and shaping performance and reward practices to support a high-performing organisational culture. Key Responsibilities HR Operations • Lead the day-to-day delivery of HR operations across multiple UK locations, • Manage, coach, and develop an HR operations team, • Act as the subject matter expert for HR systems (HRIS), processes, and data integrity, • Drive continuous improvement initiatives to streamline HR processes and enhance efficiency, • Oversee HR metrics, reporting, and data insights to support senior leadership decision-making, • Ensure all employee data and records are maintained accurately and in line with compliance requirements, • Own and manage right-to-work checks and ensure full legislative compliance, • Monitor changes in employment law and ensure HR practices remain compliant, • Support the Head of HR in delivering key HR projects and transformation initiatives What We’re Looking For • CIPD Level 5 qualified (or above), • Strong experience within HR Operations / HR Shared Services / HR Systems, • Proven experience managing HR processes across multi-site or multi-region environments, • Strong knowledge of UK employment law and its practical application, • Experience improving HR systems, processes, and operational efficiency, • Demonstrated ability to lead, coach, and develop teams, • Commercially aware with the ability to influence and support senior stakeholders, • Highly organised with strong attention to detail and ability to prioritise effectively, • Proactive, solutions-focused, and able to take ownership Key Outcomes • Deliver a high-quality, customer-focused HR service across the full employee lifecycle, • Drive effective HR projects and change initiatives, • Implement and embed performance, pay, and reward practices, • Strengthen HR systems, reporting, and data-driven decision making Additional Information This role is fully onsite in Greenford (5 days per week) The position is offered on a 12-month fixed-term contract The successful candidate will be expected to contribute to a positive, inclusive, and compliant working environment Interested? If you’re an experienced HR Operations professional who enjoys improving systems, leading teams, and making a tangible impact — we’d love to hear from you. All applications will be handled with strict confidentiality

Office Coordinator - Temp to perm Hourly rate: £16.41ph Based in White City Office-Based Role - 9.00 am-5.30 pm A Global Entertainment company, based in White City, are looking for an immediately available Office Coordinator for their UK Head Office. You will be responsible for welcoming visitors, ordering office supplies, supporting the EA to UK TGM with the management of the office and much more. Looking for an experienced Office Coordinator who has excellent organisation skills, calm under pressure and available immediately for a temp role with the view to go permanent. Key Responsibilities Build and maintain an effective working relationship with the building management team to ensure all visitors are properly signed in. Welcome visitors to the office, provide a professional meet-and-greet experience, and escort them to their hosts. Support meeting-room bookings and ensure all rooms remain clean, tidy, and ready for use. Monitor the switchboard to ensure it operates efficiently, with all incoming calls answered promptly and to a high standard. Assist new starters with access passes, office orientation, and introductory tours. Manage orders for flowers, taxis, couriers, meeting refreshments, kitchen supplies, post-room equipment, stationery, photocopier materials, and any other items required. Ensure the kitchen is cleared of breakfast items daily and that the self-service area is consistently stocked. Oversee the post-room, ensuring all incoming and outgoing mail is processed accurately and on time. Record and code all expenditure accurately, reconciling costs against invoices upon receipt. Process invoices and ensure purchase orders are raised accurately and within required timeframes. Liaise with the cleaning team to maintain high standards of cleanliness across all communal areas. Work closely with the technical and facilities teams to report and resolve any issues related to office equipment. Skills Required Previous reception/office coordination experience in a corporate environment Previous experience of working within a reception and/or switchboard environment dealing with incoming customer calls Excellent written and verbal communication skills Strong organisation and problem-solving skills Proficient with Microsoft Packages including Word, Excel and Outlook If you are available immediately with easy access to the White City area, we'd love to hear from you. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK

Ancillary Services Manager Location: Heathrow Consolidation Centre (HCC) Reports to: Head of Customer Experience About the role We are looking for an experienced and proactive Ancillary Services Manager to lead and develop operational teams across multiple departments at Heathrow Consolidation Centre. This is a varied leadership role with responsibility for Multiuser Warehouse operations, Additional Services, Customer Service, short-term strategic delivery, and quality assurance . You will play a key role in ensuring safe, efficient, compliant day-to-day operations while also driving process improvement, financial control, service excellence, and revenue growth. The successful candidate will be a strong people leader with excellent operational knowledge, commercial awareness, and the ability to turn business priorities into clear, actionable plans. Key responsibilities Multiuser Warehouse (MUW) Manage day-to-day Multiuser Warehouse operations, ensuring safe, efficient and compliant performance. Act as the subject matter expert for OMNI and SOM systems, troubleshooting issues and resolving them wherever possible before escalating to IT. Maintain system data integrity and ensure adherence to operational workflows. Create, update and maintain training documentation, SOPs and process guides. Deliver training where required, while coaching and mentoring colleagues to improve capability and performance. Regularly review warehouse processes, identify inefficiencies and implement improvements. Work closely with the Heathrow Retail Account Manager, Senior Account Manager and Reach teams to support business-as-usual operations. Monitor KPIs and operational performance, addressing inaccuracies and underperformance proactively. Act as the escalation point for operational issues, investigations and stock discrepancies, ensuring timely root cause analysis and resolution. Ensure compliance with health and safety, company policies and audit requirements. Maintain accurate reporting and operational documentation for review by the Head of Customer Experience. Additional Services Lead and manage day-to-day BAU operations within the Additional Services department, including parcel deliveries and oversight of monthly financial invoicing processes. Ensure services are delivered efficiently, accurately and in line with company KPIs and contractual agreements. Provide hands-on operational support where needed to maintain continuity and performance. Oversee financial reporting for Additional Services, ensuring accuracy, transparency and timely submission. Create and maintain a monthly review dashboard, providing analysis of revenue performance, trends and growth opportunities. Monitor revenue generation against targets, identifying risks and underperformance. Identify and develop new Additional Service opportunities across the business and Heathrow Airport to drive revenue growth. Collaborate with internal stakeholders to introduce and implement new service offerings. Ensure compliance with operational, financial and governance standards. Maintain accurate documentation, reporting and audit trails for all Additional Service activity. Act as escalation point for operational issues, including delivery investigations where applicable. Customer Service Lead and manage the day-to-day operations of the Customer Service department. Manage holiday approvals and coordinate sickness and holiday cover. Create, maintain and adjust staff rotas to ensure appropriate cover at all times. Monitor attendance and address absence issues as required. Oversee accurate logging and maintenance of call records in AMIS . Manage shared email inboxes, ensuring prompt and professional responses to external correspondence, including booking requests. Maintain high office standards, ensuring organisation, professionalism and compliance. Develop and implement customer service procedures and best practices. Identify and drive process improvements across the department. Ensure adherence to company policies and the BSL Labour Agreement . Monitor team performance, provide coaching and drive continuous improvement. Produce accurate operational reports for review by the Head of Customer Experience. Short-Term Strategy Lead the development and execution of short-term strategic plans aligned with business priorities and operational objectives. Translate strategic goals into clear, actionable plans with defined timelines, deliverables and ownership. Monitor performance against targets, identifying risks and implementing corrective actions where needed. Analyse operational and financial data to support informed decision-making. Coordinate cross-functional teams to ensure aligned delivery of key initiatives. Provide regular progress updates and performance reporting to the Head of Customer Experience and Head of Operations. Conduct post-implementation reviews to assess impact and capture lessons learned. Remain flexible and adapt plans in response to evolving business needs and external factors. Quality Assurance Provide guidance to management on process development, process support and conformance. Oversee Root Cause Failure (RCF) initiatives to address process anomalies, identify non-compliance and support corrective action. Oversee implementation of Irreversible Corrective Actions (ICA) to reduce non-conformities, minimise operational disruption and improve resilience. Work in partnership with relevant Heads of Department to support strong internal and external audit results. Business as Usual Actively participate in Monthly Management Reviews (MMRs) and customer meetings, including monthly and quarterly reviews with HAL where required. Coach, mentor and support all levels of management in achieving operational excellence in innovation development, innovation execution, project management and process control. Act as the gatekeeper for knowledge-based solutions stored in the AMIS system. Support European deployment opportunities as they arise. Key relationships External Retail Business Partners Retail Inbound Suppliers Internal HCC Head of Operations Head of Customer Experience Operational Managers Additional Services Team CTIMs HR Finance IT Line Level Leaders What were looking for Strong operational leadership experience across warehousing, customer service or multi-function service environments Excellent people management, coaching and mentoring skills Strong commercial awareness and confidence working with financial and performance data Experience in process improvement, compliance, audits and operational reporting Ability to manage multiple priorities and departments effectively Confident communicator with strong stakeholder management skills Experience using operational systems such as OMNI, SOM and AMIS would be highly advantageous Salary to be discussed Why join us? This is an exciting opportunity to take ownership of a broad and impactful role within a fast-paced operational environment at Heathrow. You will have the chance to lead teams, improve performance, support strategic initiatives and help shape future service growth. TPBN1_UKTJ

To play a pivotal role in gathering and delivering tuition centre class materials each week to ensure the smooth running of lessons; to fulfil customer orders; and to fulfil the day-to-day needs of the warehouse. Main Responsibilities Internet Order Fulfilment • Pick, pack and despatch customer orders generated from the AE Publications (AEP) website, • Alert AEP customer service team/marketing team to any issues re: orders or website function Driving • Load and deliver tuition centres’ weekly/monthly class requirements (essentially boxes of books and printed materials) and sort class materials upon delivery at the tuition centres, • Unlock and unset alarms at tuition centres when delivering/collecting during non-operational hours, • Load and return Admin boxes and recycling materials, etc. between Head Office and tuition centres, • Deliver books to wholesalers, tutors and pupils as required and deliver marketing materials for occasional exhibitions, shows and sponsorship requirements, • Keep vans clean and tidy including washing by hand regularly and ensure vans have sufficient fuel at all times as well as take vans for services and MOTs as required, • Report any van and equipment performance issues to Publications Operations Manager Warehouse • Jointly responsible for gathering and packing pupil book packs (currently approximately 1,100 monthly packs and 1,500 weekly packs, plus approximately 400 packs for summer courses) and label test packs with test score stickers, • Prepare remote courses pupil book packs (currently approximately 350) for despatch by Royal Mail or courier, • Take delivery of goods and supplies including materials returned from the tuition centres, • Frank post for HQ and take to franking post box, • Load stock by hand or stacker, • Keep book stock levels replenished and pallets of books dressed forward and ensure packing materials are well-stocked, • Keep warehouse, work areas and yard clean and tidy, • Assist with AET/AEP stocktake and assist with recycling and shredding procedures, • General warehouse duties General • Jointly responsible for warehouse health and safety, • Any other duties as reasonably requested by Publications Operations Manager Skills and Competencies Personal Qualities and Attributes: • Excellent verbal communication and attention to detail and safety, • Good organisational and time management skills, • Ability to multi-task and work under pressure in a fast-paced environment, • Compliance with company procedures, rules and regulations and uphold reputation of the company, • Demonstrate a responsible and committed work ethic, engaging with the aims of the business with enthusiasm and personal energy Essential Requirements: • Experience of working as a delivery driver and in a warehouse environment, • Computer literacy and admin experience, • Full, clean driving licence Physical Demands: • Loading and unloading of goods from vehicle, • Physically fit and able to lift objects (within H&S safety limits) including stacking of goods in correct storage bays and empty pallets, • Climbing stairs to deliver books Education and Experience: • Basic numeracy, literacy and computer skills For over 25 years, we have been dedicated to supporting parents, teachers, and tutors in their mission to inspire and empower learners of all ages. Our resources are carefully designed to meet the diverse needs of students while providing educators with effective tools to enhance teaching and learning experiences

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