Head of customer service jobs in IsleworthCreate job alerts

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. "We are looking for Lead Designers to...

Sky is renowned as an industry leader in Customer Experience. The Channel Optimisation team are responsible for tracking, communicating, and providing insights on current Route to Market performance across Sky’s full product portfolio. Assessing performance against business expectations and custo...

Head of Customer Services/Retail Banking. Managing a team, processing all retail banking and cashiering for the London branch and providing customer services support to RM’s regarding HNWI and private banking. Extensive proven and relevant retail banking/SWIFT payments/customer services experienc...

As Product Director you will be the head of Product Management for the entire portfolio of current and future software products within the Coats Digital business unit as well as be responsible for our Global Customer Success function. Conducting voice of the customer (VOC) and observational voice...

Managing a team, processing all retail banking & cashiering for the London branch and providing customer services support to RMs regarding HNWI & private banking. Extensive proven and relevant retail banking/SWIFT payments/customer services experience gained in banking. Excellent communication/pr...

The Head of Global Service will manage customer service, field service operations, service contracts, post-market support, and providing service training to global partners and internal teams. Champion service excellence, focusing on continuous improvement across all service operations, including...

As a Deputy Head of Service for Performance & Quality you will:. Produce management information, impact analysis, service modelling & customer-focused performance tools. Work in partnership with key stakeholders across London’s criminal justice system such as the Mayor’s Office for Policing and

Head of AI Customer Operations. Throughout the transformation, it is imperative to maintain industry leading customer service. The worlds of energy and transport are colliding and Ohme is at the heart of this new era.

Lead and mentor a team of customer service leads, customer success executives and account manager. Analyse donor feedback and data to spearhead improvements in self-service and live customer service support. Strategise the next level of customer service required to ensure our donors have the best...

Head of Service Children & Young Adults with DisabilitiesLocation: South East Pay rate: £500 per day We are looking for an experienced and passionate Head of Service to lead Children & Young Adults with Disabilities in the North West. The purpose of the post is to

As a leader of Private Banking's Client Service Team, you will be directly responsible for the delivery of Client Services, and the management of Client Service Professionals with a direct reporting line to the COO. Organise and distribute work-load among your team of Service Professionals, to en...

Head of AI Customer Operations. The worlds of energy and transport are colliding and Ohme is at the heart of this new era. Our intelligent energy platform helps our customers access renewable energy, understand consumer behaviour, and powers smart charging for EVs.

As the Head of IT Service Delivery, you will lead a function of service specialists with responsibility for the UK Bank’s IT Service Management capabilities (incident, problem, change, release and reporting), the IT Service Desk (supporting c. Among other things, you will lead the roll out of new...

As the Head of Property Services, you will be responsible for delivering a consistent M&E servicing and repairs service with an annual budget of approximately £35m-£40m. We are excited to offer an exceptional career opportunity for a Head of Property Services at one of the UK's largest housing

As the Head of Customer Success for GMS, you will play a leading role in ensuring the success of our clients’ B2B content marketing campaigns through GMS and the wider GD Media marketing solutions offering. Work with the Director of Operations & Delivery to create and implement customer success m...

About the Role:As the Head of Property Services, you will be responsible for delivering a consistent M&E servicing and repairs service with an annual budget of approximately £35m-£40m. Location: London Job Type: Permanent, Hybrid Working Salary: £95k to £121k plus £5k c

Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off. Provide critical SME input on vulnerability to all areas of the Bank (Product governance, communication, marketing, customer testing and insight, MI). Work closely with the Bank’s custom...

This role spans both residential (Ofsted-regulated) and community-based (CQC-regulated) care settings and will be delivered by a consortium of health and social care partners. Represent the service with stakeholders including NHS, ICBs, Ofsted, and CQC. Operational Oversight * Oversee service d

Provide strategic leadership around the external communication of our service proposition, working with colleagues within communications, marketing and digital teams to embed our audience framework, content strategy and marketing strategy, to maximise our reach, relevance and impact of our servic...

Oversee a team of legal professionals, offering guidance, leadership, and professional development. Service Care Legal are currently recruiting on behalf of a London Borough Council who are seeking a Head of Law (Contracts & Information Governance) on a contract basis. Head of Law (Contracts & In...

As the Head of Property Services, you will be responsible for delivering a consistent M&E servicing and repairs service with an annual budget of approximately £35m-£40m. We are excited to offer an exceptional career opportunity for a Head of Property Services at one of the UK's largest housing as...

Deputy Head of Service for Performance and Quality. Position: 6045 Deputy Head of Service for Performance and Quality. As a Deputy Head of Service for Performance and Quality, you will:.

As the Head of IT Service Delivery, you will lead a function of service specialists with responsibility for the UK Bank’s IT Service Management capabilities (incident, problem, change, release and reporting), the IT Service Desk (supporting c. Among other things, you will lead the roll out of new...

ROLE: Head of Law (Contracts & Information)LOCATION: London (Office-based, 3 days per week)RATE: £550-600 per day LTD (DOE and interview performance)CONTACT: 6 months, inside IR35Key Responsibilities:Lead on legal services for procurement, contracts, and information governance across the counc

Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off. Experience of designing solutions through research, insight and user-testing with a variety of audiences. Designing and implementing policy, processes and new forms of support for custom...

As the Head of Property Services, you will be responsible for delivering a consistent M&E servicing and repairs service with an annual budget of approximately £35m-£40m. We are excited to offer an exceptional career opportunity for a Head of Property Services at one of the UK's largest housing as...

Implement and manage customer service workflows, ensuring that all customer interactions are resolved in a timely, accurate, and professional manner. Oversee day-to-day customer service operations, ensuring efficient and effective handling of customer inquiries, technical issues, and complaints. ...

The Head of Customer Success will play a key leadership role in defining the vision and execution of our customer and client success strategy in a global organisation, working cross-functionally with Sales, IT, and Operational teams to deliver exceptional service and value to our clients. As a pa...

If you have a passion to contribute to QBE's vision of enabling a more resilient future for our customers and the community, we encourage you to apply! Simply click the apply button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in con...

Managing a team, processing all retail banking & cashiering for the London branch and providing customer services support to RMs regarding HNWI & private banking. Extensive proven and relevant retail banking/SWIFT payments/customer services experience gained in banking. Excellent communication/pr...

Provide strategic leadership around the external communication of our service proposition, working with colleagues within communications, marketing and digital teams to embed our audience framework, content strategy and marketing strategy, to maximise our reach, relevance and impact of our servic...

Oversee the delivery of high-quality customer service to resolve partner and student issues promptly and effectively. You are passionate about delivering exceptional service and fostering strong relationships with both your team and customers. We are seeking a highly motivated and operationally f...

The Head of Service Operations will operate as part of the RGRT Leadership team, and is also a member of the Technology Senior Leadership team, reporting to the Technology Director for the UK&I. The Head of Service Operations role will operate as a strategic leader within Technology and will ensu...

We are seeking a strategic and visionary Customer Service Director to lead HeliosX’s global customer service function. Extensive senior leadership in healthtech with a track record of scaling and transforming large, international customer service organisations of 300+ agents. Set and manage the c...

As a Deputy Head of Service for Performance & Quality you will:. Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. Being a diverse organisation with an inclusive culture is integral to us bein...

Head of Customer Success - Drive Exceptional Experiences, Build Lasting Relationships. Foster strong, long-term relationships with our customers, becoming a trusted advisor and ensuring their needs are met at every stage of the journey. If you thrive in fast-paced environments, excel in building ...

Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off. Support the Bank's work to help proactively identify customers with additional needs, including through the use of data. Work closely with the Bank's customer-facing teams to support the...

Represent the service with stakeholders including NHS, ICBs, Ofsted, and CQC. Knowledge of Ofsted/CQC frameworks and safeguarding. This role spans both residential (Ofsted-regulated) and community-based (CQC-regulated) care settings and will be delivered by a consortium of health and social care ...

Head of AI Customer Operations. Now, we’re looking for a visionary leader to accelerate this transformation—shifting from traditional customer service to a fully AI-powered, digital-first experience. Transform our customer journey into one that is ‘digital-first’, reducing customer contacts

As the Head of Customer Experience Analytics at Back Market, you will lead a high-impact analytics function that empowers teams with data-driven insights to enhance customer engagement, retention, and overall experience. By building and mentoring a team of analysts, you will enable Back Market to...

Head of Customer & Partner Success. Oversee onboarding programs for new enterprise customers and partners, ensuring they are equipped to succeed with firm's offerings. Represent firm at industry events, conferences, and partner meetings, building awareness of the organization's commitment to cust...

The Head of Customer Success will play a key leadership role in defining the vision and execution of our customer and client success strategy in a global organisation, working cross-functionally with Sales, IT, and Operational teams to deliver exceptional service and value to our clients. Proven ...

Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off. You will support the development and delivery of the Bank’s strategy to lead the way in inclusive digital banking by ensuring every customer with additional needs is supported, valued an...

As Head of Service, you'll lead by example, ensuring service standards remain high and consistent, while mentoring a team of floor managers across all venues. This role involves time on-site but also connects to the Head Office, meaning fewer late nights and less time spent on the floor. Join a d...

Head of Customer Support - AI Startup, London. Violaine Yziquel, Chief Customer Officer, is the hiring manager. Customer case study (45 minutes).

Analyse donor feedback and data to spearhead improvements in self-service and live customer service support. Lead and mentor a team of customer service leads, customer success executives and account manager. Strategise the next level of customer service required to ensure our donors have the best...

As our Head of Customer Experience and Sales, you will be responsible for championing our customers, building two best-in-class teams that are capable of delivering a consistently exemplary service to our customers, whilst knocking all sales targets for six. Head of Customer Experience and Sales,...

You will work closely with all areas of the Bank to support the development of the Bank's customer outcome reporting, through both ongoing MI and production of the annual Consumer Duty Board Report. You will work closely with the Head of VC Strategy to bring together the Bank's insight and eviden...