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Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities. We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun. Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling. Here's the exciting bit…a day includes We are looking for a commercially astute, passionate, own brand buyer to work in an incredibly exciting and fast paced category. Our own brand vision is to create and build great brands that our customers and colleagues love and share. We are credible, daring, entrepreneurial and always looking for new opportunities and products to surprise and delight our customers. Job Purpose Responsible for driving sales & profitability of Superdrug Own Brand Hair Care and Clear Skin categories through delivering a robust commercial plan across product, price, promotions & merchandising that meets our Customer’s needs. To strive for excellence when developing Superdrug Own Brand Hair Care & Clear Skin ranges through the development and delivery of the product plan through working in collaboration with the Senior Buyer and a team of technical and design experts. Reporting into the Senior Buyer, but responsible for autonomous projects in their own right. Opportunity to line manage a Junior Buyer is a possibility as part of the role for the right candidate, thus extending the responsibility of the role to Lip Care as well. Key Responsibilities • Develop Own Brand Category plans including Range Reviews and launch plans, Promotions, Pricing & Stock that deliver against the overall Commercial Strategy & Financial targets, • Develop and deliver profitable promotional plans for responsible Categories. Forecast promotional sales and monitor and evaluate performance on a weekly/monthly/annual basis, proactively introducing revised plans and activity as and when required, • Category expert – utilise and continually develop knowledge in category products, competitors and market activity to deliver increased category performance objectives, • Develop new brand concepts, and product development plans for existing Own Brand ranges, • Develop products and packaging appropriate to our customers, the brand and our commercial requirements. Collaborate with the Marketing, CRM , Online and digital teams to develop and implement marketing and promotion plans that are relevant to the category and effectively communicate to the Customer, • Deliver informed Category reviews, incorporating market data, trend data, merchandising review, promotional review, competitor review, customer data and buyer input. Turn Category reviews into the annual Category NPD plan, • Working in partnership with the Merchandising team, agree merchandising strategy that drives and delivers Own Brand advantage whilst managing availability and slow-moving stock, • Work in conjunction with the Supply Chain team to ensure Sales forecasts are adhered to whilst maintaining Own Brand availability and minimising slow moving stock, • Collaborate with International Buying and other European businesses to harmonise product/suppliers, to gain greater efficiencies and share best practice., • Ensure clear communication across the business and ensure appropriate processes in place., • Establish and maintain relationships with both internal and external stakeholders. Strong communication skills required and the ability to engage everyone around them What you’ll need to succeed • Previous experience in both Product Development and Buying, • Commercially astute with excellent ability to understand and interpret market information, • Proven track record in brand building and product development, either directly or through relationship with proprietary brands, • Strong negotiation skills, • Customer focused, • Ability to work to deadline and prioritise workload, • Excellent communication and organisational skills, • Project Management experience, • Analytical Here's what's in it for you • 33 days holiday rising to 38 days with length of service (inclusive of bank holidays), • 2 staff discount codes for yourself and a family member or friend, • 30% discount on Superdrug Own Brand Products both in store and online, • Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station, • Company pension matching and bonus, • We offer Wagestream - a money management app that gives you access to a percentage of your pay as you earn it, • Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK, • We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!, • Unrivalled Learning and Development programmes Hours: 37.5 | 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station. For information on how we manage and store your data please go to

Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities. We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun. Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling. Here's the exciting bit…a day includes As a Senior Buyer you will lead a team of 2 buyers, 1 Junior buyer and 3 BA to deliver the commercial business strategy for Skincare (Facial, Clear, Body, Bronzing, Suncare & International Beauty). This role will play a key part in identifying and sourcing new products and delivering competitive promotional plans. This role reports into the Head of Skincare & Haircare at Superdrug Stores Plc. A typical day in this role includes: • Interacting with a variety of Stakeholders: Commercial, Suppliers, Marketing, Merchandising, Supply Chain and AS Watson occasionally, • Develop, implement, and deliver category plans including range reviews, promotions pricing and stock that are consistent with overall commercial strategy and financial objectives., • Collaborate with the Marketing team to develop and implement marketing promotion plans and strategies for the brands you look after., • Review and evaluate the effectiveness of promotions, taking appropriate action where necessary, and sharing best practice with peers and other stakeholders., • Work with suppliers to launch & develop NPD into the categories, part of that will be negotiating periods of exclusivity as well as exclusive/ bespoke campaigns on big brands, • Day to day management of various categories, able to read and understand market data to make correct customer led decisions. Must have experienced of negotiating fixed investment., • Able to write, present and deliver strategic objectives above and beyond the day to day promotions, pricing and star buys, • Working in partnership with the Merchandising team, agree merchandising strategy that drives and delivers right range in the right store; ensuring availability in store; and control of slow moving stock., • Working in conjunction with Supply Chain team, ensure base sales and promotional forecasts are adhered to, whilst maintaining in-store availability to meet the customers needs., • Develop build and maintain effective external relationships with suppliers to enhance the Superdrug proposition and meet customer needs., • Adopt appropriate negotiation strategies to attain the best terms for the category and the business., • Manage and coach team members to achieve both Category and personal development objectives., • Take responsibility for own personal and professional development. This job is a good fit for you if: • You enjoy a fast paced, ever changing environment where you can own the strategic decision making for your categories, • You are great at building trusting relationships with your stakeholders & leading a team., • You have an analytical mindset for translating data., • You are good at prioritizing, delegating tasks and managing deadlines., • You are excited by innovation and have a passion for product development. What you’ll need: • You will understand the core principles of the skincare market., • You will have strong negotiator skills to be able to secure the best outcomes for Superdrug, • You need to be confident in making commercial decisions that impact our stores, • Strong leadership capabilities to deliver results through people Here's what's in it for you • 33 days holiday rising to 38 days with length of service (inclusive of bank holidays), • 2 staff discount codes for yourself and a family member or friend, • 30% discount on Superdrug Own Brand Products both in store and online, • Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station, • Company pension matching and bonus, • We offer Wagestream - a money management app that gives you access to a percentage of your pay as you earn it, • Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK, • We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!, • Unrivalled Learning and Development programmes Hours: 37.5 | 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station. For information on how we manage and store your data please go to

Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities. We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun. Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling. Here's the exciting bit…a day includes The Buyer will be working within the team the healthcare team to develop, implement and deliver category plans including range reviews, promotions, pricing, and stock that are consistent with overall commercial strategy and financial objectives. As a buyer what you will do: Own the supplier relationships for your categories to develop promotion plans and strategies that are relevant to your categories; adhere to legislation; and clearly and effectively communicate with the customer, driving footfall and profitable sales. Adopting appropriate negotiation strategies to attain the best terms for the category and the business. Manage and review pricing, ensuring pricing that is competitive and maximises profitability while operating within company pricing strategy. Review and evaluate the effectiveness of promotions, taking appropriate action where necessary, and sharing best practice with peers and other stakeholders. Review category insights to understand customer behaviour and take decisions driven by insights. Working in partnership with the Merchandising team, agree merchandising strategy that drives and delivers right range in the right store; ensuring availability in store; and control of slow-moving stock. Identify and implement new product opportunities that are competitively priced, commercially viable and meet customer needs, driving sales and profitability. Working with the Own Brand team to deliver increased participation and meet agreed strategy and plans. Develop effective internal working relationships with cross functional team members to support and enhance category objectives and performance. Develop build and maintain effective external relationships to enhance the Superdrug proposition and meet customer needs. You will need Proven experience as a Buyer with a track record of success in category management and commercial strategy planning. Experience with a Healthcare buying environment is a plus. Strong negotiation skills. Exceptional analytical and problem-solving abilities, with a data-driven approach to decision-making. Excellent ability to understand and interpret market information. Range and trade planning experience. Customer focused approach. Data analysis and superb excel skills. To be able to work collaboratively, efficiently and with initiative. Creative thinker with the ability to identify trends and bring them to market quickly. Ability to influence at all levels both internally and externally. Strong interpersonal skills, with ability to adapt style as required. Here's what's in it for you • 33 days holiday rising to 38 days with length of service (inclusive of bank holidays), • Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK., • We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!, • 2 staff discount codes for yourself and a family member or friend, • 30% discount on Superdrug Own Brand Products both in store and online, • Currently we are working from home in line with government guidelines When we are able you will be working in a stylish, modern and collaborative office close to East Croydon Station, • Company pension matching and bonus, • Unrivalled Learning and Development programmes

Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities. We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun. Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling. Here's the exciting bit…a day includes The Buyer will be working within the skincare team, seeking to maximise sales and profit for the Expert skin and Body skin categories, which have some of the most exciting and high profile brands! This role plays a key part in selecting products and working with the Merchandising team to analyse the products’ performance. As a Buyer you will own the supplier relationships for your category by developing and implement strategic plans, while ensuring the customer remains central to your decision making. This role will report into the Senior Buyer at Superdrug Stores Plc. A proven background in buying is key to this role, as well as a strong understanding of the market. You will have experience buying branded product and have creative eye and an awareness of current retail trends. Strong commercial acumen, and superb Excel skills are key to this role, as well as the ability to work independently, efficiently and with initiative. A typical day in this role includes: • Developing and delivering category plans including range reviews, promotions, pricing and stock that are consistent with overall commercial strategy and financial objectives., • Collaborate with the Marketing team to develop and implement marketing promotional plans and strategies that are relevant to category; adhere to legislation and brand guidelines’; and clearly and effectively communicate with the customer, driving footfall and profitable sales., • Review and evaluate the effectiveness of promotions, taking appropriate action where necessary, and sharing best practice with peers and other stakeholders., • Work with the Own Brand team to develop and deliver Own Brand products/ranges that deliver increased participation and meet agreed strategy and plans., • Working in partnership with the Merchandising team, agree merchandising strategy that drives and delivers right range in the right store; ensuring availability in store; and control of slow moving stock., • Identify and implement new product opportunities that are competitively priced, commercially viable and meet customer needs, driving sales and profitability., • Manage and review pricing, ensuring pricing that is competitive and maximises profitability. Operate within Company pricing strategy., • Working in conjunction with Supply Chain team, ensure base sales and promotional forecasts are adhered to, whilst maintaining in-store availability to meet the customers needs., • Develop effective internal working relationships with cross functional team members to support and enhance category objectives and performance, • Develop build and maintain effective external relationships to enhance the Superdrug proposition and meet customer needs., • Adopt appropriate negotiation strategies to attain the best terms for the category and the business., • Category expert – utilise and continually develop knowledge in category products, competitors and market activity to deliver increased category performance objectives. This job is a good fit for you if: • You enjoy a fast paced, evert changing environment where you can own the strategic decision making for your categories, • You are a strong negotiator and able to secure the best outcomes for Superdrug, • You are decisive while able to critically analyses information to make decisions., • You are motivated by achieving results in line with the business’ strategy. What you’ll need: • Minimum 5 years’ experience as a buyer in a retail environment (Grocer, Fragrance, Healthcare), • Strong analytical skills, • Strong Excel skills, • Very strong commercial awareness and creative skills., • Proven negotiation skills., • Decisive and able to work in a super fast paced environment, • Strong communication, analytical and organizational skills., • Display delegation skills, priorities within delegated tasks and manage deadlines., • Practice excellent time management skills and ability to cope under pressure. Here's what's in it for you • 33 days holiday rising to 38 days with length of service (inclusive of bank holidays), • Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK., • We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!, • 2 staff discount codes for yourself and a family member or friend, • 30% discount on Superdrug Own Brand Products both in store and online, • Currently we are working from home in line with government guidelines When we are able you will be working in a stylish, modern and collaborative office close to East Croydon Station, • Company pension matching and bonus, • Unrivalled Learning and Development programmes, • Enhanced maternity/paternity/shared parental/adoption leave, company sick pay and pregnancy loss and support Come Be Part of something Special.

Roadside Vehicle Technician Bromley Salary:£53,720.98 (OTE £58,000) Hours: 40 hours per week without a set roster. This means you will receive your roster seven days in advance, while the core hours that you are scheduled to work will be sent three days in advance. You will work within the hours of 0600 and 0200. Your shift patterns will include evenings, early mornings, weekends and bank holidays. Ref: 28618 We have an exciting new job vacancy available for a Roadside Technician covering the Bromley area. My client is one of the most recognisable and leading vehicle breakdown companies in the UK and they're rapidly growing making it the best time for a Mobile Vehicle Technician to Join. If you're a Mobile Vehicle Technician or a Vehicle Technician looking to get into Mobile then apply now! Roadside Vehicle Technician Benefits: No additional travel time - start and finish on your driveway Training from day 1 A fully equipped state of the art company vehicle with tools and uniform 2 x Basic Salary Core Employer funded Life Assurance cover (4 x for pension scheme members) with the option to flex up to 10 x cover through our flexible benefits offering Family leave support including paid time off, flexibility and resources to help balance work and family commitments Car salary sacrifice scheme after 12 months of employment, where youll enjoy significant tax savings, including electric vehicle options Free breakdown cover for you and your household Access to a broad range of career progression opportunities and industry leading training Company life assurance linked to pension Flexible benefits site providing numerous benefits including health and wellbeing Roadside Vehicle Technician role: Working closely with the breakdown team you will be tasked with attending breakdowns to diagnose issues they have. Working on the vehicles to ideally get them back on the road otherwise making sure the vehicle goes back to the workshop. Identifying problems and advising the customer on the vehicles issues. Vehicle servicing & general maintenance including electrical & vehicle Diagnostics. Mobile Vehicle Technician / Roadside Technician are the face of the business so its important you deliver exceptional Customer Service. Roadside Vehicle Technician Requirements: Must have a minimum or equivalent to NVQ,IMI or City and Guilds level 2 Vehicle maintenance and Repair Must hold a full UK driving licence Consultant Michael Rogers Octane Recruitment VTSTH Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter. Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments. JBRP1_UKTJ

Mobile Vehicle Technician - Streatham Location: you will have a geographical area based on where you live so this isnt crucial. This opportunity is covering the Streatham area Salary: £53,720 basic plus overtime. Overall earnings can be as high as £58,000 depending on how much time you're willing to do. Hours: this is a 40-hour working week with the earliest start time is 6am latest finish time is 2am, rota is posted 14 days prior to shifts taking place, these can change with up to 72 hours notice. Ref: 28628 We have exciting new opportunities for Mobile Vehicle Technicians. We are recruiting across the Streatham area so we will tailor the area to you based on your location. This Mobile Vehicle Technician is working for one of the UKs leading vehicle breakdown companies who provider a first-class service to thousands of customers and you would be entitled to a wide range of benefits the moment you start your employment. Fantastic Benefits for Mobile Vehicle Technician 23 days annual leave rising to 25 Time and a half for overtime Free premium breakdown cover for you and your household No additional travel time - start and finish on your driveway. Training from day 1 A fully equipped state of the art company vehicle with tools and uniform Access to a broad range of career progression opportunities and industry leading training Company life assurance linked to pension Flexible benefits site providing numerous benefits including health and wellbeing Mobile Vehicle Technician Role Working closely with the breakdown team you will be tasked with attending breakdowns to diagnose issues they have. Working on the vehicles to ideally get them back on the road otherwise making sure the vehicle goes back to the workshop Identifying problems and advising the customer on the vehicles issues Vehicle servicing & general maintenance including electrical & vehicle Diagnostics Mobile Vehicle Technician / Roadside Technician are the face of the business so its important you deliver exceptional Customer Service Mobile Vehicle Technician Requirements We are ideally looking for a Level 3 qualified Vehicle Technician, but this is not essential, however you must be Level 2 qualified at minimum Must hold a full UK driving licence Have a strong all round technical experience maintenance, Technical, Electrical, and Diagnostic experience Consultant: Yvonne Martin - Octane Recruitment VTSTH Octane Recruitment is a leading recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter. Octane Recruitment covers a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments. JBRP1_UKTJ

We are seeking a Head of Data Service Provider to lead the strategic direction, performance, and evolution of our data services within the UK’s smart metering infrastructure. End-to-End Data Service Ownership – Oversee the full lifecycle of data services, from architecture and integration to per

Whats in it for you?Join a fast-growing, design-led British menswear brand | Lead a high-impact team with real influence across the business |Creative, collaborative culture with a focus on craftsmanship and quality |Full time | Free parkingWhat will you be doing?Leading and scaling our customer ser

Proven leadership in customer success within a SaaS/software environment. A track record of transforming support into proactive customer success functions. Ready to take the lead? Apply now and help us shape the future of customer success at Eurobase!.

Head of Service Complex Needs (young adults)WolverhamptonSalary: Up to £55,000 per annumFull Time | PermanentAre you a passionate and experienced care professional ready to take the next step in your leadership journey? We are seeking a dedicatedHead of Serviceto lead two small specialist resident

From enhancing systems and processes to embedding best practice, you’ll be helping to develop a world-class customer success function. Design and implement scalable customer success systems, processes, and best practice. Drive adoption, engagement, and measurable impact across the customer lifecyc

Unlock Customer Value: Support the Account Management team to deliver transformational revenue growth exceeding 25% annually by ensuring the Customer Success Managers unlock customer value through workflow mapping. Customer Lifecycle: Experience in understanding operational challenges for customer s

Ready to take the lead? Apply now and help us shape the future of customer success at Eurobase!. You’ll drive strategy, strengthen relationships with key customers, and champion a culture of excellence across the organisation. Driving customer adoption, retention, and expansion within reinsurance

They are committed to being a truly customer-first business and are currently seeking for a Head of Customer Experience to join their Head Office leadership team in Hertfordshire. As Head of Customer Experience, you will focus on embedding CX excellence across all touchpoints, protect revenue by fix

Drive adoption, engagement, and measurable impact across the customer lifecycle. Proven success in senior-level customer success, account management, or client engagement roles from an HR-related Tech SAAS background. From enhancing systems and processes to embedding best practice, you’ll be helpi

An exciting opportunity has arisen within Sutton Council’s Cultural Services team for a Customer Service Officer with a focus on supporting our Heritage Service. Working closely under the direction of the Heritage Service, you will be responsible for delivering frontline objectives around service

We are looking for an outstanding leader to take on the role of Head of Service – Surveying. This is an exciting opportunity to make a real impact, shaping the future of surveying services and providing strategic leadership during a period of change and growth. Collaborate with colleagues across a

Head of CRM & Customer Engagement (15M FTC). We offer equal opportunities to all candidates regardless of race, religion, gender, sexuality, disability, age, and other protected status as required by applicable law. Extensive experience in senior CRM, customer lifecycle, or customer marketing strate

We are seeking a Head of Data Service Provider to lead the strategic direction, performance, and evolution of our data services within the UK’s smart metering infrastructure. You will lead a team of data specialists, architects, and service managers, setting the tone for excellence in data governa

We’re looking for a Head of Customer Success to lead our growing team of Customer Service Advisors. Lead, mentor, and develop a high-performing team of Customer Service Advisor. Deliver monthly voice-of-customer reports to product and growth teams, and launch ≥1 cross-functional initiative per m

Structure and lead a team of Customer Success Managers & Sales Engineers to support pre & post customer sale, onboarding, customer engagement & product adoption, service governance, health & satisfaction, continuous improvement and customer retention. Head of Customer Success (Platform). This strate

The post-holder will lead Service Development in the West London Forensic and Specialist Services, responsible for the leadership and delivery of service development, including service evaluation, transformation and quality improvement through project management, advice and support to initiate and e

Adult Social Care, Children's Services, Asset Management, Housing Strategy, Team Managers, Heads of Service. Head of Service - Asset Management. Head of Service - Asset Management.

We are seeking an experienced and customer-obsessed Head of Customer Onboarding and Retention to lead a high-performing, value-adding contact centre team in delivering exceptional customer experiences. We are seeking an experienced and customer-obsessed Head of Customer Onboarding and Retention to l

The ideal candidate will have a deep understanding of customer service management, a passion for sustainability, and a proven track record of leading diverse teams. You’ll operate in a fast-paced and dynamic environment, overseeing all customer service operations for all customer segments, from Co

In return, you will enjoy access to a huge variety of benefits and services to support your physical and psychological well-being and throughout your career as Head of Service we will invest in you and you will enjoy additional support and benefits including:. As Head of Service that will mean helpi

Head of Service Desk – Microsoft Partner (Up to £70K DOE). As Head of Service Desk, you will lead the entire support function, ensuring high-quality service delivery across 1st, 2nd, and 3rd lines. Oversee day-to-day operations of the Service Desk, ensuring consistent SLA adherence and outstandin

It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. Developing and publishing the wide range of Immigration System S

A track record of transforming support into proactive customer success functions. Ready to take the lead? Apply now and help us shape the future of customer success at Eurobase!. You’ll drive strategy, strengthen relationships with key customers, and champion a culture of excellence across the org

We are delivering a comprehensive programme to future-proof our housing stock and ensure compliance, safety, and long-term value:. Comprehensive Asset Register - Aligned with Regulator of Social Housing (RSH) expectations, ensuring accuracy, transparency, and accountability.

The Head of Customer Success will be responsible for establishing and leading a high-performing Customer Success function that drives member retention, supports renewals, and enhances customer satisfaction. Own the member / customer onboarding process ensuring a consistent and positive experience ne

Head of Service - Mental Health Social Work Job Profile. Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working. We reserve the

As our Deputy Head of Service/ Principal Occupational Therapist, you will be the cornerstone of our strategic approach to preventative care in adult social care services. Deputy Head of Service and Principal Therapy Lead – Adult Social. Deputy Head of Service and Principal Therapy Lead – Adult S

Start your journey with Head of Service. As a pioneer of diverse recruitment, Sanctuary Personnel is proud to encourage applicants from diverse backgrounds as our pool of candidates is very much reflective of the clients that candidates will support within their role. Working collaboratively to help

We are seeking a Head of Data Service Provider to lead the strategic direction, performance, and evolution of our data services within the UKs smart metering infrastructure. As a permanent employee of Peregrine, you will have access to standard benefits and will be deployed across our portfolio of

You will enable the organisation to increase levels of customer satisfaction and improve the quality of the customer experience. And it’s important that you can adapt your style and thinking to a multi-disciplinary context, working in partnership with professional experts in a range of complex ser

Head of Product role at Government Digital Service (GDS). The Government Digital Service (GDS) is the digital centre of government. We’re part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people across the UK, with hubs in Manchester, London and Bristo

As the Head of Customer Management, you will be responsible for implementing and executing our sales strategy to expand our market presence and drive the revenue growth within existing enterprise customers in the vertical Construction, Building, Metal, Steel and Emerging industries. And regardless o

Head of Operational Excellence Development. Everyone gets a paid day off annually to volunteer. We’re flexible; most roles let you mix office and home working.

We're looking for a strategic and commercially-minded Head of Product Marketing and Customer Insight to lead customer proposition development, embed insight across the business, and drive successful go-to-market strategies. Managing a team of product marketers, proposition and user researchers, and

Due to their continuous growth, they are now looking to employ a talented Head of Service (Commercial) based near offices close to Cambridgeshire or Bedfordshire. Head of Service (Commercial Law) -. Fantastic opportunity for an experienced Head of Service to manage a Commercial Department to join an

Chief Executive by taking responsibility for the day-to-day operations of VOS, working in close cooperation with the Head of Care (Deputy CEO). Proficiency in IT systems and social media, including video conferencing and MS Office software. You are here: Home / News / News / Veterans Outreach Suppor

Agent Experience and Customer Contact as a Service (CCaaS), and Customer Self-Service Experience. Experienced in managing and scaling multiple product teams, with a minimum of two years experience as a Head of Product mentoring and coaching a team of Product Manager. Interim Head of Product for Cust

Structure and lead a team of Customer Success Managers & Sales Engineers to support pre & post customer sale, onboarding, customer engagement & product adoption, service governance, health & satisfaction, continuous improvement and customer retention. Head of Customer Success Platform. Head of Custo

The Financial Times is seeking a Head of B2B Customer Success UKI & Specialisation to join our London-based FT Professional team. Head of B2B Customer Success UKI & Specialisation (12-month FTC Parental Cover). Strong knowledge of the customer journey from a Customer Success perspective.

As our Deputy Head of Service/ Principal Occupational Therapist, you will be the cornerstone of our strategic approach to preventative care in adult social care services. Deputy Head of Service and Principal Therapy Lead - Adult Social. Deputy Head of Service and Principal Therapy Lead - Adult Socia

Head of Customer Success - High Growth SaaS Scale Up. They're looking for a Head of Customer Success to continue to build, scale and elevate their global CS function. This is a rare chance to step into a high-impact role, own the customer journey end-to-end, and partner with some of the world's lead

Structure and lead a team of Customer Success Managers & Sales Engineers to support pre & post customer sale, onboarding, customer engagement & product adoption, service governance, health & satisfaction, continuous improvement and customer retention. Head of Customer Success Platform role at. Ensur