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ITS are one of the largest independent power & hand tool suppliers in the UK with a hugely successful on-line presence, and retail operation with ambitious plans for future growth and development. Our company prides itself on its strong work ethic, friendly and sociable atmosphere with a management structure who are supportive and keen to encourage internal progression. Job Title: Power Tool Brand Controller Location: Harlow (Office-Based Role) Employment Type: Full-time Reports To: Head of Power Tools This isn’t your standard buying role. We’re not here to offer just another procurement job where you tick boxes or just press buttons – you’re making the calls that drive sales – fast. At ITS, buying means having commercial instincts, understanding the market and being ahead of the competition to exceed brand and margin targets. Alongside negotiating keen cost prices with suppliers, you’ll be shaping product ranges, setting sell-out prices, and planning weekly promotional activity that keeps us ahead of the competition both online and in-store. A solid understanding of power tools and their applications is essential – our customers count on us to get the right tools in their hands, and we need buyers who know the difference between a combi drill and an impact driver, and why it matters. We’re a fast-paced, close-knit, ideas-driven team where the right personality in the office matters just as much as the experience. We Want Someone Who Is • Full of energy and initiative, • Has commercial instinct to turn buying decisions into sales, • Confident in negotiating to influence results, • Clear decision making with the ability to act fast, • Knowledgeable about power tools, their uses, and their relevance to our customer base Key Responsibilities • Build and maintain strong supplier relationships, • Negotiate, influence and deliver results, • Monitor market trends and competitor activity, • Collaborate with the wider team to shape product categories, • Monitor category performance and forecast, • Work cross-functionally with internal teams particularly the marketing department, • Plan and execute promotional activity across the website and in stores What The Role Involves • Regular use of spreadsheets, pivot tables, and data to make informed commercial decisions, • Switching between team projects and solo work to meet deadlines, • Staying organised and managing multiple priorities in a fast-paced environment, • Commercial awareness with a deep understanding of the target market and market pricing, • Primarily desk-based with use of Microsoft Office (especially Excel) and other internal software for analysis, pricing, and reporting Desirable Experience • Experience in buying, selling, or a similar commercial role, • Background or knowledge in the tools or hardware industry, • Practical knowledge or hands-on experience specific to power tools Why Join Us? You'll be part of a collaborative and supportive team environment, working with exciting products and well-established suppliers. This role offers the opportunity to directly contribute to the direction and success of key product categories, with clear pathways for career progression and personal development. If you think you have the drive and passion to excel in this role and have the appropriate skills and experience we would love to hear from you. ITS offer a range of benefits including:- • 28 days holiday (inclusive of Bank holidays) which increases with length of service up to 33 days, • Employee Discount, • Pension scheme, • On Site Gym, • Employee Assistance Programme, • Free secure on-site parking, • Great facilities with free tea/coffee, • Company & ad-hoc team social events

Job Profile for Design Manager - TP45788 Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates. Position: Design Manager Location: Hertford / Thetford Salary: £55,000 - £65,000 Design Manager required. Our client is a well-established and leading design and manufacturer of sheet metal fabricated products for the construction industries. Due to ongoing success and growth of the business they are seeking an experienced Design Manager / Drawing Office Manager to manage close knit design teams in their Thetford and Hertford facilities. Design Manager Job Overview • Taking overall responsibility for the Hertford and Thetford drawings offices, • Planning and delegating design work throughout both drawing offices to ensure drawings are produced in accordance with timescales, quality and customer requirements, • Liaising with stakeholders to ensure that designs meet commercial, quality and statutory requirements, • Reviewing current processes and software's, and seeking opportunities for improvements, • Overseeing recruitment, training, disciplinary and one to one meeting within the design teams, • Experience with AutoCAD and 3D software such as Inventor or Solidworks, • Excellent communication and leadership skills, • Experience in a sheet metal fabrication environment, with a knowledge of CAM software such as Radan or TruTops, • Willingness to travel between the Hertford and Thetford sites, • Salary £55,000 - £65,000 - depending on experience, • Company Laptop & Phone, • 25 days holiday, plus bank holidays (3 days to be taken at Christmas), • Private Health Insurance after the qualifying period., • Pension., • Death in Service Benefit. xrnqpay Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.

Senior Project Manager - Delivery Harlow District Council - Full time - £525.00 per day (umbrella) - 12 Month initial We are pleased to be supporting Harlow District Council to recruit a Senior Project Manager – Delivery on a 12-month basis. Please note that this post requires the successful individual to be based on site for 3 days per week. Harlow is an authority with big ambitions. Our Housing capital programme for investment work to occupied homes is in the region of £150m over the next 2 years. We are building a team of high calibre professionals and welcome applications from those with drive and experience who can help us meet the challenge. The role: This senior position within the Housing Services Team works collaboratively with the Head of Housing, Housing Operations Managers, and the Senior Housing Management Team to promote and deliver the vision and core values of Housing Services. As part of the Housing Property Services Team, you will manage the council’s repairs contract and technical service provision, ensuring all activities comply with Council policies and deliver a high-quality, customer-focused, value-for-money service. You will lead and manage a team of Technical Officers delivering core asset management functions, including programme and project management of the annual Housing Capital Works Programme, overseeing technical services, monitoring contracts, and managing budgets and performance. Responsibilities include managing the Housing Capital Works Programme - allocating resources, setting priorities, liaising with contractors, and monitoring budgets and contractor performance for planned and cyclical repairs. Working with the Housing Operations Manager and Asset Manager, you will ensure the Council’s housing stock is well maintained and that asset management processes are efficient, compliant, and aligned with performance targets. You will support delivery of the Service Plan, leading aspects of team planning, local strategies, and service development, while maintaining political awareness and a strategic focus on high quality, customer-centred services. You will help deliver the Council’s ambitious capital works programme through effective programme and project management across a range of housing investment projects. This includes leading major housing projects, overseeing key capital initiatives, and collaborating with the Housing Operations Manager and wider stakeholders to ensure alignment with the Council’s corporate objectives and strategic vision. The experience you will bring: • Experience in managing housing refurbishment projects, managing consultants, contracts in region of £3-5m, • Experience of design and build contracts would be helpful., • Experience in managing small team of project managers, RLO, reporting KPI’s, budget monitoring/valuations monthly., • Candidates must have 5 + years experience gained in a similar role, • Qualification requirements: HND/RICS

This is you: a self-starter, with great communication & sales skills, a persuasive ‘people-person’ who enjoys dealing with all sorts of customers, looking to stretch your business development potential to the next level. You’re excited by the uncapped earning potential for self-employment where you get all your appointments and pre-qualified leads supplied by head office, and all the training you need to make your business a success straight out of the blocks. And this is us! Anglian Home Improvements, the UK’s leading home improvement business, proud of our craftsmanship and service, which has kept customers coming back time and time again for over 50 years. All our products are made in Britain to the highest industry standards. But the quality products and excellent customer service are only made possible by having great people representing us – and we want to grow our team of outstanding sales and business development representatives. What you’ll be doing You’ll be quickly trainedup to know the products inside out; you’ll be proud of them, and confident in selling them to customers using your existing and growing sales abilities. Your role will involve: Following up on warm sales leads, visiting customers in their own homes or utilising our new remote selling framework Giving persuasive business development pitches to convert quotes to sales Educating customers about the products and services offered, thinking on your feet and cross-selling other products where appropriate Working with customers to meet their unique requirements and get the job right first time, every time. What we’re looking for You’ll need to be self-motivated and confident communicating with a variety of customers at a senior level. You’ll be: Proactive and results-driven Flexible towards varied workloads and working hours Able to provide a consistently high level of customer service Ideally experienced within Home Improvements (or similar!) A driver with a full UK driving licence and your own car What we can offer you This is truly a career where your hard work pays off – the more you put in, the more you get out! With OTE of £75k-100k (with uncapped earning potential), you’ll also enjoy amazing bonuses - holidays, weekends away, tickets to sports events, and a full support package. You’ll receive industry-leading training within your role along with a tour of our factory to help you reach your full sales and business development potential enabling you to take home market leading commission! If you want a rewarding self-employed career where you answer to yourself, manage your own time, and earn an enviable amount of money along the way, apply today, or request a call back. Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of “Succeed Together” we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees

Sous Chef Up to £35,000 + generous tips Ware, Hertfordshire Live-in available | Driver essential Why This Role? Join an award-winning, independently owned gastro pub set in a beautiful countryside location. Known for its high-quality fresh food and loyal customer base, this is a fantastic opportunity to work in a kitchen that values creativity, standards, and progression. Youll work directly with a hands-on Head Chef, giving you real input into menus and the direction of the kitchenperfect for a Sous Chef who wants to grow, innovate, and make an impact. What Youll Be Doing Supporting the Head Chef in day-to-day kitchen operations Helping design and develop la carte menus and daily specials Maintaining exceptional food quality and presentation standards Leading and motivating a small, close-knit team of 4 chefs Delivering consistently under busy service conditions What Were Looking For Experience as a Sous Chef or strong Junior Sous ready to step up Passion for fresh, high-quality food and presentation A calm, organised approach in a fast-paced kitchen Creativity and enthusiasm for menu development Strong teamwork and communication skills A genuine desire to progress and grow within the business Whats In It For You Competitive salary up to £35,000 Excellent tips on top Live-in accommodation available Work in a supportive, ambitious kitchen Real opportunity for career progression and input TPBN1_UKCT

Interim Head of Service Delivery. Every year our services help thousands of people with issues such as housing, debt, benefits, employment and the cost of living. As Interim Head of Service Delivery you will:.

Head of Service Charges, Rent & Income – Norfolk Salary: £65,000 Contract: Permanent Working Pattern: Full-time (37 hours) Location: Norfolk (Hybrid working available) An exciting opportunity has arisen with a forward-thinking and values-driven housing provider for a Head of Service C

Understanding CQC processes and requirements essential Office-based 2 or 3 times a week - full-time in the event of a CQC inspection Must be immediately available Practice Development Needs, Principal Social Work and Transformation Team and Performance Team Will be supervising a small team of up to

As our Head of Customer Service, you will be Accountable for driving the ongoing development of operational requirements, process and technology required to ensure delivery of efficient and effective 5* service. We have an exciting opportunity for a Head of Customer Service to join our team within V

Head of Approved Dosimetry Service (DRPS).

We have an exciting opportunity for a Head of Service Charges, Rent & Income toprovidestrategic leadership and operational oversight for Saffron Housing Trusts service charges, rent application and income collection activities. Head of Service Charges,Rentand Income.

This is a rare opportunity to join a thriving supported accommodation service for care leavers, already rated Outstanding by Ofsted, with clear ambitions for continued growth and expansion.

Come and join our team! As a Customer Service Assistant (CSA) you will be responsible for supporting your store to deliver high standards of customer service, availability and presentation, compliance, and engagement with your local community. You will be working as part of a diverse and motivated t

A multinational IT managed service company is seeking a Customer Experience Director to manage the Service Desk function. Candidates should have a Bachelor's degree in IT or related field and experience in leadership roles within an IT managed service and Service Desk operations. Strong communicatio

You can expect to take the lead on a caseload of complex legal matters/high priority and/or sensitive cases, while continuing to quality assure the work of your team – ensuring alignment of resources to the delivery of agreed service plans and corporate priorities. It’s important that you bring

A leading property management firm in East London is seeking a Deputy Head of Finance to oversee the accounting teams and manage complex service charge accounts. The ideal candidate will be fully qualified ACCA or equivalent with experience in service charge accounting.

A dynamic technology firm in Greater London is seeking a Head of Customer Success with over 10 years of experience in the field. This role involves developing strategies for customer success, implementing scalable processes, and building strong relationships with key stakeholders. The company promot

As Head of Customer Experience & Service Delivery, you will shape how millions of customers interact with IG globally — combining digital intelligence with human empathy to set a new benchmark for excellence in financial services. As Head of Customer Experience at IG Group, you will shape the futu

Duffel is hiring a Head of Customer Success to maximise our customers’ use of Duffel’s technology. You will analyse customer performance, uncover growth opportunities, and lead executive business reviews while partnering closely with Customer Success Managers (CSM's) and Customer Success Enginee

Serve as the voice of the customer, escalating product insights to the engineering team to improve AI reliability and performance. You will build the Customer Success function from the ground up for a high‑growth startup. Customer Success with 2+ years in leadership, specifically building or trans

Our client is a well-established operational services company delivering specialist pipeline engineering, gas and water network services across the UK. If you have senior operational leadership experience in utilities or infrastructure and want to take on a strategic role with real impact, this oppo

A leading HR technology company in Greater London is looking for a Manager of SMB Customer Success to lead a dynamic team focused on customer adoption and retention. The role requires proficiency in SaaS customer success strategies and a strong analytical mindset. You will drive initiatives using au

A health insurance provider is seeking a Director of Customer Services Transformation to enhance operations and drive customer satisfaction. Candidates should have a strong background in leading transformations in regulated sectors and expertise in customer journey optimization.

We are seeking a Head of Customer Operations, you will have extensive experience in customer relations, customer service and operations. Knowledge of customer service software and tools. You will be responsible for leading a team of customer operations executives, defining customer support policies

Create and run a Voice of Customer program to capture feedback and influence roadmap and service offerings. Work closely with Professional Services and Support to ensure smooth onboarding, SLAs adherence, and customer outcomes. Proficient with Salesforce (or similar CRM), CPQ, and customer success p

A leading transportation company in the UK is seeking a Lead Customer Contracts Manager to oversee contract management and ensure customer satisfaction. This role involves cross-functional collaboration to meet customer expectations, offering a competitive salary and comprehensive benefits.

A leading SaaS provider in the UK is searching for a Head of Customer Success to enhance customer retention and drive strategic growth. The role focuses on fostering long-term relationships and adopting a customer-centric culture throughout the organization.

We’re partnering with a well-established and forward-thinking organisation as they continue to invest in their finance and customer operations function, with the appointment of a Head of Service Charge. This opportunity would suit a qualified finance professional with strong leadership experience,

This hybrid role involves managing pilot customers, owning the onboarding process, and building the Customer Success function from the ground up. A dynamic AI company in London is seeking a Lead Customer Success Manager to drive product adoption and retention.

A leading global financial institution is seeking a Global Head of Customer Acquisition and Onboarding to drive customer engagement through innovative strategies. The successful candidate should possess a deep understanding of customer acquisition, digital banking technologies, and have the ability

As Head of Customer Success, you will take the lead in being the voice of our customer base. Knowledge of Customer Success innovation, best practices, and ability to leverage internal resources to drive efficiencies across Customer Success processes. Working closely with Sales, Marketing, Service De

A leading travel platform is seeking a Service Delivery Director to define and implement customer service strategies for their Viator-Experiences business. This role involves managing both in-house and outsourced operations, ensuring exceptional service delivery, and championing operational excellen

Service Care Solutions are recruiting on behalf of a local authority in Hampshire for a Head of Procurement to join the team on a temporary basis. Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work

A global leader in consumer goods seeks an experienced professional to join their Sustainability team. The company offers comprehensive benefits, including mental health support and performance incentives, nurturing a diverse and inclusive environment.

Responsibilities Operational Leadership & Delivery • Lead the safe delivery of lift maintenance and repair services across the region • Ensure service delivery meets contractual commitments and customer expectations • Dri

A leading ERP solutions provider is seeking a Head of Customer Support to oversee commercial relationships across strategic accounts. This role involves managing service levels and customer expectations while ensuring operational excellence in a remote setting. This position focuses on customer rete

The postholder will lead a new era of strategic collaboration, commercial innovation and sector influence, building partnerships that honour service, strengthen families and ensure no member of the RAF Family ever faces adversity alone. You are here: Home / News / News / RAF Benevolent Fund – Head

A leading financial data vendor in Greater London is seeking a Head of Customer Operations to oversee client-facing operations, sales support, and technical teams. This role offers an exciting opportunity to influence both people leadership and operational strategy.

In modern times we may come to call this role as a Head of Customer Happiness, Customer Experience Champion, Customer Journey Director, Customer Insights & Experience Lead, Head of Customer Advocacy, Head of Technical Support, Technical Support Services Manager or Customer Support Manager. If you’

Head/Director of Existing Customer Strategy. This role offers the opportunity to lead the ECM team to really build out this function and define the future growth of the business. Work closely with stakeholders and the C‑suite to drive the future direction of the business.

Pinnacle Group are looking for an exceptional Head of Customer Experience to join our Homes business and to lead the development and strategic direction of our customer engagement and experience function. Extensive background in customer experience and customer engagement, with a proven track record

A next-generation ecommerce platform is looking for a Regional Manager of Customer Success (EMEA) to lead and grow a high-performing team. Your role will focus on supporting customers in their adoption of the product, driving value and managing complex relationships. This is a remote-first position

As Head of Service, you will be responsible for the strategic leadership, management and delivery of the Council’s highways and transportation functions, ensuring the network and transport systems are safe, well maintained, resilient and fit for purpose. Head of Service – Highways & Transportati

A healthcare technology firm is seeking a Customer Success Lead who will oversee the onboarding and implementation of their platform in hospitals. The ideal candidate has extensive experience in customer success, preferably in a SaaS environment, and enjoys working closely with healthcare teams. The

Prospectus is excited to be partnering with our client in their search for a new Head of Service Delivery with a passion for volunteer leadership and a knowledge of digital platforms for support lines. Day‑to‑day management of enquiries, support volunteer well‑being, and lead initiatives to im

A leading technology firm in the UK seeks a Head of Managed Service Operations to lead their professional services practice. The ideal candidate should have a deep understanding of live service operations, the ability to innovate through automation, and strong leadership skills. This role involves m

A high-growth startup is seeking a Head of Customer Success to establish the Customer Success function from scratch. The ideal candidate has over 5 years in Customer Success, with significant leadership experience in a B2B SaaS context.

Oversee the management of the Customer Sustainability Playbook and Dashboard, equipping key account management teams with latest sustainability information to better service customers at a local level. Build strong relationships with customer counterparts, leading the management of external customer