Customer support manager jobs in HoddesdonCréer des alertes d'emploi

Sales Account Manager Hybrid | Client-Focused | Growth-Oriented Have you worked within an electrical cable distributor or electrical wholesale environment and know what great account management really looks like? We’re looking for a commercially sharp Sales Account Manager who understands electrical cables, customers, margins, and long-term relationships, someone who can own accounts, spot opportunities, and drive profitable growth. This is a hybrid role offering autonomy, responsibility, and the chance to build trusted relationships with a loyal customer base. The Role You’ll act as the main point of contact for your accounts, managing the full sales cycle from enquiry through to after-sales support. Your responsibilities will include: • Managing day-to-day customer accounts within an electrical cable distribution / wholesale supplier setting, • Handling enquiries, preparing quotes, processing orders, and following up to close business, • Building strong, long-term client relationships with wholesalers, contractors, OEMs, resellers, and trade customers, • Understanding customer requirements and recommending the right products and solutions, • Negotiating pricing, margins, and contracts in line with GP targets, • Working closely with internal teams to ensure smooth delivery and high service levels, • Monitoring account performance and identifying upsell and cross-sell opportunities, • Feeding back market intelligence, pricing trends, and competitor activity About You This role will suit someone who has already worked in cable distribution, electrical wholesale, or a closely related B2B environment. You’ll likely have: • Proven experience as a Sales Account Manager within cable distribution or electrical cable wholesalers, • Strong commercial awareness with a clear understanding of margins, GP, and KPIs, • Confidence managing multiple accounts and priorities at once, • Excellent relationship-building skills, you know how to become a trusted supplier, not just another vendor, • The ability to generate new opportunities while growing existing accounts, • Experience using CRM systems and managing your own pipeline, • Strong communication skills, both over the phone and via video/email Why Apply? • Work with a progressive business that fully understands the cable market, • Ongoing collaboration with colleagues whether in the office or working remotely, • Hybrid flexibility: Initial office-based period for onboarding, training, and mentoring, • Real ownership of customer relationships: A role suited to a self-starter who can manage their own workload and accounts, • Opportunity to grow accounts and make a genuine commercial impact Remuneration & Benefits • £50,000 – £65,000 negotiable salary (dependent on experience), • Uncapped bonus / commission structure linked to GP and account growth, • Hybrid working model, • Car Allowance, • Ongoing training and development, • Supportive, commercially minded team environment

A prominent charity organization in Hoddesdon is looking for an Assistant Manager to support store operations and guide a team of Sales Assistants and volunteers. Ideal candidates will have strong customer service skills, the ability to manage staff and time efficiently, and a passion for retail wit