Customer support manager jobs in HarrogateCreate job alerts

Role Overview: Join Our Team at Busy Bees – Leading Nursery Group in the UK Are you a passionate leader with a background in early childhood education and management? As an Assistant Centre Director at Busy Bees, you will support the Centre Director in overseeing the day-to-day operations of the centre. This is a fantastic opportunity for someone who thrives in a dynamic, fast-paced environment and wants to make a difference in the lives of children while leading a team towards educational excellence. About Us Busy Bees is the UK's leading nursery group, with nearly 400 nurseries across the UK and more overseas. We are dedicated to giving every child the best start in life and are proud to have won awards for our workplace culture. At Busy Bees, we ensure that every member of our team feels heard, valued, and nurtured. Why Work at Busy Bees? We offer a supportive environment that empowers you to create engaging, educational spaces where children can thrive. As part of our team, you’ll be introduced to our unique Bee Curious curriculum, designed to foster curiosity and confidence in young learners. Our Charitable Commitment Through our partnership with BBC Children in Need, we offer fantastic opportunities for community involvement and fundraising to support children's lives. About our Nursery Busy Bees Nursery in Harrogate, South Drive is an Ofsted-rated "Good" facility with a capacity of 52 children. It provides an ideal environment for children to learn, develop, and grow. Conveniently located just off the A61, it is a short drive from Harrogate city center. For those using public transport, the nursery is an 11-minute walk from Hornbeam Park train station and only a 14-minute walk from Harrogate Station, making it easily accessible for commuting families. Busy Bees Benefits • Competitive salary, • Ongoing professional development and career progression, • Our ‘Hive’ benefits and wellbeing hub, with discounts across a huge range of retailers, • Up to 28 days holiday per year (including bank holidays), • Your birthday off – it’s our gift to you!, • 50% childcare discount, • Enhanced family leave and return to work bonus, • Menopause support through Peppy, • Financial support through Salary Finance, • Employee Assistance Programme and Mental Health First Aiders, • Cycle to Work scheme, • Easy access to your workplace pension through Cushon, • Discounted Private Medical Insurance (PMI) Join our supportive and collaborative work environment, learn from experienced colleagues, and make meaningful connections. If you are ready to make a positive impact in the field of early childhood education and childcare, we encourage you to apply for the Nursery Manager position at Busy Bees. Apply now to be part of our dynamic team and take the next step in your career. Role Responsibilities: Key Responsibilities • Support the Centre Director in overseeing the daily operations and maintaining educational standards., • Assist in developing and delivering an engaging, high-quality curriculum tailored to the needs of children., • Ensure the centre complies with all relevant regulatory requirements and maintains high safety and health standards., • Provide leadership and mentorship to staff, ensuring a cohesive and motivated team., • Lead efforts to enhance customer satisfaction by delivering exceptional service and promoting a positive centre experience for families., • Assist with administrative tasks, including scheduling, payroll, and recruitment., • Manage operational records and support financial planning to ensure sustainability. Required Qualifications: Ideal Candidate:, • An approved Level 3 qualification or above in early years education., • Experience within an early years setting, with leadership or supervisory experience ideally as either a Assistant Nursery Manager or Deputy Nursery Manager., • Proven track record of ensuring educational excellence and curriculum development., • Strong communication and organisational skills, with a focus on teamwork., • Experience in maintaining compliance with regulatory standards and health and safety protocols.Lead with passion and help create a nurturing learning environment—apply now!

Mechanical Design Engineer – Harrogate (Hybrid) £45,000 - £55,000 basic, plus bonus, and benefits Client, Job Role, and expectations With over 25 years’ combined experience within the industry, our client has an enviable reputation as a leading MEP services design consultancy providing sustainable long-term building and engineering solutions which fulfil their client’s business needs. The business has achieved strong YOY growth but now face a number of positive challenges. These include managing revenue, increased customer demand, sustainability, and expansion of service offering. They have a host of clients with an extensive portfolio of projects across all sectors including, but not limited to; education, commercial, industrial, local authority, HMP, residential, healthcare, infrastructure, utilities, leisure. Role responsibilities The Mechanical Engineer will be responsible for managing the workload and technical standard of local design engineering with the support of the Project Lead and Manager. They will be responsible for producing fee proposals and for monitoring the resource profile and profitability of the projects they work on, with support provided as required to develop these skills. The Mechanical Engineer will be capable of the full design of Mechanical (maybe some electrical) services including preparation of drawings, calculations, Contractor’s Proposals, and all relevant supporting documentation for projects at Pricing and Construction stages to ensure the Client’s requirements are met. You’ll be supported and encouraged to work towards Chartership, if not already. Technical • Supporting the Lead Engineer with input to the production of monthly management reports, • Supporting the Directors with Design queries, • Taking part in regular Principal Engineer meetings as required by the Lead Engineer, to discuss design department matters including, resource, projects, design issues etc., • Attending design meetings with Client / Lead Engineer to accept design brief and/or advise on proposed work, • Arranging required survey work, • Preparation of Contractor’s Proposals., • Arranging the preparation of drawings and technical back-up for Planning Applications, • Responsibility for design of mechanical services inclusive of calculations, layout drawings and specification(s), • Carry out design reviews in line with design QA documents., • Participation in project hand over meetings including defects and incomplete works inspections, • Ensuring team members are kept abreast of all new developments in sustainable technology and associated training schemes, • Carry out Technical Presentations to End Users, Clients, and Staff, • On BIM enabled Projects, information roles and duties as defined in ISO 19650 and / or the project BIM Execution Plan (BEP) Personal Attributes • Identifies ways to improve the business and encourages others to do the same. Takes personal responsibility for driving change forward., • Ability to work calmly and effectively in a pressurised environment, • Excellent communication, presentation, and interpersonal skills, • Client focused, professional with the requisite skills to establish and maintain relationships., • Able to successfully influence at team and regional level, • Shows others how they can benefit and contribute to the business going forward, delegating appropriately whilst maintaining accountability and oversight, • Willingness to learn and pass on knowledge to all members of the team., • Works in collaboration with other teams across the organisation to achieve business goals., • Knows the marketplace, competition, risks, and issues faced by the business Experience/Qualifications • Proven ability to support Managers, • Relevant formal qualifications are required covering all aspects of Mechanical Building Services with substantial experience in the design and calculation of: o Mechanical – Commercially aware design of Heating, Ventilation & Air Conditioning, Domestic Hot and Cold-Water Services, Above Ground Foul Drainage and Utilities. • Computer literate with a working knowledge of AutoCAD and design package software including: o Mechanical - Hevacomp or IES, • Preferred (Not essential) - Working knowledge of Revit MEP, • Full mechanical design works (RIBA stage 1-7), • Mechanical performance specifications and Scope of works (RIBA stage 1-3), • BMS (Building Management Systems) Package / Remuneration: The remuneration package offered at thisstage issubject to the experience of the candidate, but will likely include the following: Basic Salary: Between £45,000 - £55,000 Additional: Health, Pension, laptop, mobile phone Contact James Dawson Lead Consultant

Lettings Manager • Based in Harrogate with travel to surrounding areas & Leeds, • £40,000 - £50,000 per annum, dependent on experience, • 25 Days Holiday + Bank Holidays Are you an experienced Lettings professional searching for a new challenge? Do you want to join a growing independent agency with exciting plans for expansion through acquisition? We are working with a forward-thinking independent lettings agency in Harrogate who are seeking a Lettings Manager to play a key role in their ambitious growth plans. This is an excellent opportunity for someone with proven lettings experience who thrives in a hands-on role and wants to be part of a business on an upward trajectory. You will be responsible for driving portfolio growth, managing the day-to-day lettings operations, and leading a small but dedicated team. The successful candidate will be commercially minded, customer-focused, and happy to roll up their sleeves when needed. Your key responsibilities will include: • Portfolio Growth & Business Development: Identify opportunities and proactively grow the lettings portfolio through targeted marketing, networking, referrals, and landlord acquisition., • Valuations & Instructions: Attend and conduct professional lettings valuations and convert appraisals into new instructions through effective relationship building., • Lettings Process Management: Manage enquiries, arrange and carry out viewings, negotiate offers and ensure tenancy agreements, referencing and move-ins are processed efficiently and compliantly, whilst maintaining strong landlord and tenant communication., • Lease Renewals & Rent Reviews: Keep up to date with local market trends and advise landlords accurately, proactively manage tenancy renewals, negotiate rent increases and ensure landlords receive a strong return on investment., • Management & Leadership: Lead, motivate and develop a small lettings team, ensuring high performance and exceptional customer service, in-line with business targets., • Compliance: Ensure all lettings activities are carried out in line with current legislation and industry best practice, maintaining high standards of professionalism., • Operational Support: As part of a small but growing business, you will occasionally assist with other areas when needed (e.g. covering during annual leave or during busy periods). SKILLS & EXPERIENCE • Proven experience within residential lettings, ideally at Manager, Assistant Manager or Senior Negotiator level., • ARLA qualified (Level 3) or willing to obtain within 2 years., • Strong track record in handling valuations, winning new instructions and growing portfolios., • Confident leader with the ability to motivate and support a team through ongoing training and mentorship., • Commercially aware with a drive to increase revenue and expand market share., • Exceptional communication and interpersonal skills, able to build rapport with a wide range of stakeholders., • Thorough understanding of lettings legislation, compliance and industry regulations., • Flexible and proactive with a willingness to “roll your sleeves up” to support across areas of the business when required., • Comfortable using lettings CRM systems and digital tools to streamline processes. This is a fantastic opportunity to join a small but growing lettings agency with significant plans for growth. If you are an experienced Lettings Manager, Assistant Lettings Manager or Senior Negotiator with a desire to join a business at a critical stage of growth which can offer a clear scope of progression as the business expands, please apply today by submitting your CV. If you would like to discuss this opportunity further, please contact Matt Pallister directly on | 0113 332 0678. Thank you for taking an interest in the role advertised. We'd like to confirm that each CV received is read thoroughly by a trained consultant; if your application is shortlisted then you will be contacted via telephone in the first instance. If we have not contacted you within 5 working days of your application, please understand at the CV received, and the information provided does not meet the requirements of the role. However, we endeavour to consider all applicants for future opportunities; should you wish to speak to the named consultant about your application, please contact us directly.

My Four Wheels are one of the most trusted and fastest growing driving school in the UK with 200 driving instructors currently on the road and hundreds in our training programme who will be hitting the roads shortly. There is currently a record number of learner drivers who need teaching due to test centre backlogs due to covid. In the last 12 months our Driving Instructors hourly rates have increased on average by 3 per hour due to the high demand. Additionally, over 70% of our Driving Instructors have waiting lists, some as long as 6 months. There has never been a better time to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customer service skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new career choice for you. Anyone can become a Driving Instructor, recently we have recruited people from the following industries -Driving industry (HGV driver, delivery driver, van driver, LGV driver and bus driver). Finance industry (finance manager, accountant, analysts, supervisor and director). IT industry (IT support, cyber security, web designer, engineers and web developer). Health industry (care assistant, care manager, care trainers, doctors and nurses). Education industry (teacher, teaching assistant, admin officer, personal assistant and lecturer). • Full training is provided and is conducted as local to you as possible., • Not only are our pass rates way above the industry average, but we also refund all of your training fees back when you work with us., • To apply become a Driving Instructor, you must meet the following criteria -Have held a full UK driving licence (or approved foreign licence) for at least 2 1/2 years, • Have not been banned from driving in the last 4 years, • Have no more than 6 points on your licence.

Assistant Customer Experience Manager / Customer Service Manager. Being a Customer Support Manager at Bit Zesty means taking ownership of our support operations and providing excellent client service for their live digital products. Get notified about new Customer Service Support Manager jobs in.

We are passionate about developing our people and we’ll support you in achieving the career you want. On top of all that, we’ve got a great team culture, meaningful support, and tailored training to help you build a lasting career. If so, you have the transferrable skills to succeed in a Custome

Provision of comprehensive Sales support including sales order processing, answering of customer queries, sales support (including proactive selling opportunities), order fulfilment, invoice discrepancy resolution, proof of delivery requests and customer returns in an efficient and effective manner

Night Care Assistant Care and Support - Craigieknowes Care Home Contract: Full Time Salary: £12. You’ll be part of a compassionate team that works together like family, supporting residents to live with dignity, independence, and joy. You’ll follow individual care plans, provide practical suppo

Ensure QA insights lead to tangible improvements across Customer Support, Product, Player Ops, and Training teams. Oversee the entire Customer Support team, implementing strategies and KPIs to ensure performance targets and SLAs are met or exceeded. Analyse customer support data to identify trends,

You’ll be part of a friendly, supportive team, providing personalised care and ensuring every resident feels valued and respected. Your support will include assisting with daily living activities, encouraging independence, and promoting wellbeing. What We’re Looking For: Previous care experience

Partner closely with Sales, Product, Engineering, and the wider Customer Success team to ensure customer feedback drives product improvements. Opportunities to innovate and shape the direction of customer support in a growing company. Act as the voice of the customer within the organisation, advocat

The manager upholds staffing levels, supports volunteers and students, and manages performance and conduct issues where necessary. Right now, we are looking for a Team Manager to play a pivotal role in our Domestic Abuse Service in Tower Hamlets Sounds great, what will I be doing? Our family women r

Full-Time Customer Support Manager (40h/week) at Skinnify — a fast-growing e-commerce startup. Customer Support Leadership — Proven experience managing support teams in e-commerce or SaaS. Manage and supervise 2 customer support reps (English and German).

As an Activities Assistant, you’ll support residents to rediscover hobbies, celebrate milestones, and try new things all in a way that suits their personality and preferences.

A Target Validation Engagement Support Manager should expect to spend approximately 80% of their time communicating with some of the world’s largest and most influential companies via calls and email, 10% of the time on continuing education as SBTi standards and validations evolve, and 10% of tim

Your duties will include: Supporting the bank’s way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure

You will work enthusiastically as a member of a team that promotes and supports Adults with Support Needs to actively take part within local resources and facilities, to maximise their inclusion, independence and planned outcomes. This can be within a variety of settings and include the overnight su

Support in carving your own career path. We are passionate about developing our people and we’ll support you to achieve the career you want. Join our multi award winning Apprenticeship scheme and you’ll use your charm, enthusiasm and belief to ensure our customers experience the best of Plusnete

As a Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. With our newly refurbished units, welcoming atmosphere and extremely supportive management, this is the ideal envi

Would you love working in customer service? Do you want unlimited earning potential with a super simple, uncapped bonus scheme ? If so, we are looking for people like you to join our frontline Customer team as an advisor. You will be the backbone of our business by supporting and being there for our

You will work enthusiastically as a member of a team that promotes and supports Adults with Support Needs to actively take part within local resources and facilities, to maximise their inclusion, independence and planned outcomes. This can be within a variety of settings and include the overnight su

Your duties will include: Supporting the bank’s way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure

Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the

Care Assistant Care and Support - Craigieknowes Care Home Contract: Full Time Salary: £12. You’ll be part of a compassionate team that works together like family, supporting residents to live with dignity, independence, and joy. You’ll follow individual care plans, provide practical support, an

Motivate and support your team, learning from our Leadership and Company PrinciplesSwiftly solve problems and delegate tasks Create an environment where your colleagues can succeed alongside youManage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Ma

The role demands the ability to engage directly with families in a supportive, constructive way, while maintaining professionalism and confidentiality at all times. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hirin

Customer Support, Call Centre, Retail, Hospitality, Leisure and Care sectors. Lettings Support Centre based in Wirral, Birkenhead, CH41 5BX.

They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. APs offer a level of contact, support and supervision within the community that is unique within the Criminal Justice System. You will actively engage wit

Starting salary up to £44,000 per annumBased at King’s Lynn DepotAre you ready to take the lead in transforming public spaces across our borough? We are looking for an experienced Operations Manager to head up our Street Scenes & Operations team within the Public Open Space service. You’ll also

Bank Care Assistant Care and Support - Hillside Lodge Care Home Contract: Bank Salary: £12. You’ll be part of a compassionate team that works together like family, supporting residents to live with dignity, independence, and joy. You’ll follow individual care plans, provide practical support, a

You will work closely with our professional project managers and bid support team. With an eye for detail and a commitment to high standards, you will provide support and feedback to colleagues on project deliverables, bids, and proposals. This includes leading, supporting, and coordinating the tech

If so, you have the transferrable skills to succeed in a Customer Service Billing role with EE. We need people like you to speak with our customers over the phone about their account, listen to their needs and work together to find the best possible outcome. We’re here to support you in being succ

As a Project Site Manager, you’ll be responsible for the end-to-end delivery of project works on customer sites, ensuring safety, quality, and commercial success. Be part of a collaborative and supportive team. Are you a driven and experienced project professional ready to take ownership of high

In our home, being a Senior Care Assistant means more than supporting daily routines — it’s about guiding a team, nurturing a caring environment, and making sure our residents always feel valued and safe. Flexible shifts on offer; days Whether it’s coordinating care plans, supporting medicatio

We are looking for a part-time Night Care Assistant who is dedicated to providing personalised support to our residents, always delivering care with empathy, respect and kindness. Support with mobility, nutrition, and medication as needed. We will provide the necessary support and training you nee

Join our Doncaster Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. What's in it for you? Competitive Salary : Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped commission scheme Online

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management, we are recruiting an Account Manager to join our team. As an Account Manager you will be responsible for delivering the full suite of FM services to one of our key client’s,

What you’ll do Friendly and thoughtful service – you’ll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclu

Provision of leadership and guidance, advice, coaching and direct support, where required to Supplier employees at the data centre, including training, assessment, recognition/reward and appraisal system. Ensure structures support peaks and troughs in workload, and disaster recovery. A role model fo

Trainee Care Assistant Care and Support - Hillside Lodge Care Home Contract: Full Time and Part- Time Salary: £12. Contracted or flexible hours – up to 44 hours per week Full training and induction – no prior experience needed Two-Four week buddy system – shadowing and support as you settle i

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management, we are recruiting an Account Manager to join our team located in Bournemouth. As an Account Manager you will be responsible for delivering the full suite of FM services to one

Key Deliverables • Lead and manage a portfolio of projects from initiation to completion across 11kV to 132kV systems• Organise and execute HV switching, isolation, earthing, and issue safety documentation in line with SSEN or equivalent safety rules• Prepare and execute switching programmes,

To take responsibility for buildings and assets as designated by the Engineering Operations Manager and to hold responsibility for the data for these building assets so that the data my support the completion of any audit or evaluation complete either by Client or any other body including CBRE. Advi

We're a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal: Access to the Coca-Cola share scheme including matched contributions 50% discount on all your favourite food and drinks in Costa owned stores A smart pension that is matched up to an amazing 10% The Cost

Customer Insight Copywriter Assistant Manager. You’ll support the team in crafting compelling content from customer insights, behavioural trends, and market research. Collaborate with insight analysts, researchers, marketers, and team mates to shape content around customer behaviour and business o

You’ll follow individual care plans, provide practical support, and bring genuine kindness into every interaction. We also believe in supporting your growth. Temporary Care Assistant Care and Support - Hillside Lodge Care Home Contract: Maternity Cover Salary: £12.

Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package. Producing/inputting to tenders (commercial and technical) in support of our clients' projects. Pro

You could be helping someone with a simple router question or something that needs a bit more work and ownership, you’ll be there for the customer supporting them all the way. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that a