Head of customer service jobs in CarshaltonCreate job alerts

As Head of Marketing, you will lead the strategic vision and execution of all marketing efforts, driving growth and brand leadership. Totally self-motivated, able to work autonomously and not only idealise things, but own the execution of them! Confidence in what you know!. ABR Talent are a speci...

Improve existing customer success metrics and reporting that provide visibility into the health of our customer base and help us identify opportunities to improve our customer experienceCollaborate with other teams to ensure seamless customer onboarding and ongoing support, and

Lead and mentor a small team of customer success professionals, ensuring high standards of client service and satisfaction. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client’s ...

The Company$600m in funding from top VCsValued at $4 billionGlobal offices – US and EuropeShare OptionsHealth insurance, L&

As our Customer Service Associate, you’ll be the friendly face (and voice) of Edge of Ember, providing our customers with seamless and joyful experiences across email, live chat, and phone. Proficiency in CRM systems and Microsoft Office; experience working with customer ticketing systems is a pl...

Run and improve customer success and customer support processes for our first customers, ready to scale from tens of customers to hundreds. Monitor customer KPIs and take ownership of customer usage of Breakroom. Manage existing relationships with all customers, serving as their main point of con...

You’ll be joining as one of the startup’s first 10 employees, with the excitement of building something from the ground up, but with the funding of a later stage startup. Customer Experience Lead / Head of. If you're looking for a new Customer Experience role and like the idea of joining an earl

Our client, a leading Global Software Company, has an exciting vacancy for a Head of Customer Success and Training to lead their close-knit sales and support team in West London. You will not only believe in providing clients with the highest level of customer service but also be able to mentor a...

Proven track record of managing complex, multi-phase software projects involving customer integrations (hands on & strategic)- You could be operating as a Technical Project Manager or Service Delivery Manager in your current role. This 80+ strong scale-up payments specialist are seeking a skilled...

Possession of sound knowledge and experience of regulatory within the Real Estate sector and of interacting effectively with heads of businesses. CBRE serves a diverse range of clients with an integrated suite of services, including facilities, transaction and project management; property managem...

An exciting opportunity exists for a Co-Head of Employment Legal Advice Service to join the team. Proven experience of establishing rapport, credibility and collaborative relationships with key customers, partners and stakeholders at the highest level both internally and externally is essential f...

Manage, maintain and enhance as appropriate, reporting of key Tax Services KPIs to both the Chief Operating Officer and Global Head of Tax Services. Maintain detailed records of deliveries, reporting regularly to the Chief Operating Officer, and updating the Accountable Lead (Global Head of Tax S...

Proven track record of managing complex, multi-phase software projects involving customer integrations (hands on & strategic)- You could be operating as a Technical Project Manager or Service Delivery Manager in your current role. This 80+ strong scale-up payments specialist are seeking a skilled...

Key Responsibilities:Take full ownership of the customer success process and strategyBuild and lead a growing Customer Success teamManage a portfolio of 80 accounts</s

Our client a leading Global Software Company has an exciting vacancy for a Head of Customer Success and training to lead their close knit sales and support team in West London. You will not only believe in providing clients with the highest level of customer service, but also be able to mentor an...

Location: LondonDepartment: Customer SuccessJob DescriptionAs the Global Head of Customer Success, you will report directly to the CEO and be part of our executive leadership team. Improve existing customer success metrics and reporti

You have experience running high-performing service operations, are proficient with enterprise tools like AD, Azure, and ServiceNow, and have a strong working knowledge of Microsoft, Apple, and modern workplace technology. Commercial awareness and operated at minimum of 'Head of' level within an ...

Arthur is partnered with a Global Insurance Company who is hiring a Head of Underwriting Service Delivery. This newly established role is part of the COO function, and the Service Delivery team is crucial in supporting various business lines within their London-based Underwriting team, while also...

With experience of working within local authority social care and as part of joined-up care and health commissioning arrangements; you will know your way around the complete commissioning cycle and have a demonstrable, effective track record of coproduction, working in partnership with operationa...

You'll be given the trust to implement new technology to improve service standards and work with underwriters and senior directors to build a clear picture of how service needs to be enhanced, and in turn trusted by your director to deliver this in the way you see fit. There is a tranche of proje...

As head of service, you will provide leadership and drive best practice in the strategic development of a “child first” approach within youth justice and translate this into operational delivery of services to children and their families. Southwark Youth Justice Service has a strong track record

We have a fantastic new job opportunity for a Full-Time Hotel Receptionist / Customer Service Front of House who has excellent customer service, communication, organisational and administrative skills is required to greet and welcome all guests and potential clients in a courteous and efficient ...

Customer Success focussed! Despite being a young business, they know that a Customer Centric direction is key!. This can be a head of, team lead, or senior with leadership responsibilities. Experience of building processes, playbooks and practices that drive customer usage, adoption and retention...

We're looking for a dynamic, strategic and resilient Head of Service - Domestic Abuse Matrix Lead.