Head of customer service jobs in AmershamCreate job alerts

Why work for us? • Work/Life Balance? A genuine belief in work/life balance and an understanding of working together to promote flexibility, • Bonus? Up to 15% of salary able to be achieved on a quarterly basis, • Tips? A Tronc scheme with 100% of gratuities distributed to our teams every week via TipJar, • Financial Support? Access wages as you earn them through Wagestream,, • Development? Inspirational career development programmes, • Recognition? Dedicated reward and recognition platform, • Discounts? Food and Accommodation discounts nationwide It's no secret that RedCat are operating well and there’s lots of positive news out there about us at the moment. We’re in growth mode and we would love you to come and be part of the excitement. We aim to grow to over 65 sites in the next five years, across RedCat Independent Pubs and our sister company, Coaching Inns. This isn’t just another Assistant Manager job in a pub — this is your chance to really make your mark, we're looking for someone who cares about delighting the guest, and wants to support our teams who deliver great service every time. Nestled in the heart of the Chiltern Hills, The Nags Head is a distinguished 15th-century country inn that seamlessly blends historical charm with modern sophistication. Located in the picturesque village of Great Missenden, just 40 minutes from Central London, this AA 4-star graded establishment offers guests an authentic countryside experience with contemporary comforts. Culinary excellence is at the forefront of The Nags Head's offerings, showcasing locally sourced ingredients and seasonal produce. Diners can savour dishes off the chef led menu, complemented by an extensive wine list and a selection of local ales and craft beers Beyond its gastronomic delights, The Nags Head serves as a hub for community events and special occasions. With its spacious beer garden, pet-friendly policy, and family-friendly environment, it's a favourite among locals and visitors alike. The job in a nutshell * Support the General Manager in all aspects of running the pub * Lead and inspire the team to deliver excellent customer service * Oversee shift operations, manage staff rotas, and handle customer feedback * Ensure high standards of cleanliness, safety, and compliance * Assist with stock control, ordering, cash handling, and daily reports * Help drive sales through great service, events, and community engagement What we are looking for: * Previous experience in a supervisory or assistant manager role in hospitality * A hands-on, lead-from-the-front approach * Great communication skills and a calm, positive attitude under pressure * A genuine passion for food, drink, and creating great guest experiences * Strong organisational skills and a good head for numbers * A team player who thrives in a fast-paced environment Ready to run a pub that runs on trust and talent? Apply now and lets talk about where your leadership could take you next INDMP

Mobile Vehicle Technician Location: Chesham Salary: £38,625 basic per annum, OTE £58,000 & overtime 1.5 / A guaranteed overtime option to increase your base salary to £44,385 Hours: 40 hours weekly, Monday to Friday 8.00am 4.30pm, 1 in 4 Saturday's Ref -29630 We have exciting new opportunities for Mobile Vehicle Technicians / Roadside Technician. We are recruiting across Chesham so we will tailor the area to you based on your location. This Mobile Vehicle Technician / Roadside Technician is working for one of the UKs leading vehicle breakdown companies who provider a first-class service to thousands of customers. Looking for people to start ASAP!! Exceptional company to work for with a wide range of benefits including starting your day as soon as you start the van. Fantastic benefits package that includes: Earnings That Motivate - enjoy a market-competitive base salary of £38,625, with the opportunity to increase your earnings up to £50,000 through bonuses and premium-rate overtime. A full-time 40-hour week, with MondaySaturday availability (8am8pm), offers flexibility and stability Opt-in Guaranteed Overtime - after your first month, you can choose to work extra rest days at £30 per hour.Just one extra day a month could earn you £3,000 more per year on top of your base salary.Two extra days could give you an extra £5,000.It's your choice - more flexibility, more reward. Tools to Drive Your Future - get started with a free Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings. Time Off That Matters - enjoy 23 days of holiday (rising to 25 with service), plus bank holidays. We also support work-life balance with paid family leave, flexible schedules, and practical resources to help navigate personal commitments Financial Security & Perks - pension scheme with up to 6.5% matched contributions alongside life assurance cover up to 4x salary (10x optional with flex benefits), designed to support you long-term. Wellbeing That Works for You - our 24/7 confidential support service is available to you and household members aged 16+, offering reassurance whenever you need it. Extras That Make a Difference - access Orange Savings, our exclusive discount portal with deals across top retailers, holidays, tools, tech and more. After passing probation, youll automatically join our Colleague Share Scheme, giving you a stake in our collective success. Mobile Vehicle Technician / Roadside Technician role: Working closely with the breakdown team you will be tasked with attending breakdowns to diagnose issues they have. Working on the vehicles to ideally get them back on the road otherwise making sure the vehicle goes back to the workshop. Identifying problems and advising the customer on the vehicles issues. Vehicle servicing & general maintenance including electrical & vehicle Diagnostics. Mobile Vehicle Technician / Roadside Technician are the face of the business so its important you deliver exceptional Customer Service. Mobile Vehicle Technician / Roadside Technician Requirements: We ideally want Level3in Vehicle maintenance and Repair however we would considerlevel2 vehicle Maintenance and repair. Open to equivalent qualifications such as City and Guilds vehicle Maintenance, IMI or NVQ. Must be able to show your qualifications Minimum 3 years experience within the vehicle workshop or working as a Mobile Vehicle Technician A full UK driving licence - no more than 9 points or bans on the licence Ability to demonstrative technical, electrical, and diagnostic experience Consultant Jack Adams - Octane Recruitment VTSTH Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter. Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments. TPBN1_UKTJ

Every exceptional customer moment starts with our people At TFG London, we believe that its our team who bring our house of brands to life. All our colleagues across Hobbs, Phase Eight, Whistles, and Inside Story play a vital role in our success story and that story is only getting more exciting! We are looking for a Supervisor to join our fashion brand Phase Eight, in Amersham. As Supervisor you will act as a brand ambassador to promote and deliver an outstanding customer experience. You will meet our customers every day and we need you to help them find that perfect outfit, from head to toe! Your role in store is a pivotal one and you will use your experience to support our Style Advisors as they grow their own knowledge and experience as well as assisting the Assistant Manager and/or the Manager in the commercial aspects of running a successful store or concession. What you'll do Greet, assist, and sell with the aim of building multiple sales and championing our premium products Maintain a commercial approach to the role and operations, handling transactions accurately, with care and attention whilst anticipating future opportunities to keep our customers engaged Assist in all tasks to ensure the smooth of the store whilst promoting our brand and products and position us as a dependable shopping destination Who you'll be Engaging with excellent communication skills and flourish in a customer-facing environment. Focused and take pride in the work you do with our customers. Ideally experienced in a retail environment and demonstrate your ability to build that relationship with the customer to understand her needs and provide the fantastic outfit she is looking for. What's in it for you? Its not all about what you can do for us, we will give you the tools, the support, and the time to develop your career in the direction you want to go. Alongside that, we have some great benefits which include: Free clothing allowance 70% off staff discount Up to 34 days holiday entitlement Financial and Wellbeing support Enhanced Maternity package Virtual GP service - 24/7 Plus much more! This is a 14 hour contract with shifts that may cover weekdays and weekends.If you want to join us and create moments that matter, wed love to hear from you. TPBN1_UKTJ

Reporting to the MD of this product led, £150-200m t/o business, you will lead the end to end customer and consumer experience teams across customer service, sales order processing, product training, quality, technical and logistics and supply chain. Due to product innovation the business is expect

As Executive Director of Customer Service, you will be the strategic lead for all resident-facing services, ensuring an outstanding and consistent experience for our customers across all tenures and touchpoints. This is a rare and exciting opportunity to shape the future of customer service in one o

Head of Customer Services - Brunswick Court, Milton Keynes, BuckinghamshireAbout The RoleSALARY: Up to £90,000 pa dependent on experienceLOCATION: Brunswick Court, Milton Keynes, BuckinghamshireHYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be bas

Berkshire based - hybrid role Please send your CV to me, Martin Warner, and I will get back to you as soon as possibleMy client is is expansion mode and is actively looking to recruit a very strong Client and Customer Manager who will join a hardworking and motivated team of

The Head of Customer Service leads the Customer Support and Service Management departments to deliver world-class customer service to all customers and partners. Deliver to a Customer Service strategy (as agreed with Senior Management), which focuses on creating a customer-centric culture. Experienc

We’re generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated team to support our fantastic growth. Head of Technology Service & Solutions. A service‑or

Head of Customer Service Head of Customer Service Fixed term maternity contract: 12 months Location: Coventry, office based – Monday to Friday, 8. Deliver

Head of Product role at Government Digital Service (GDS). The Government Digital Service (GDS) is the digital centre of government. We’re part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people across the UK, with hubs in Manchester, London and Bristo

A leading telecommunications company in the United Kingdom is seeking a Head of Networks Design to lead a high-performing team focused on driving customer success. This role involves managing the design and implementation of network solutions while ensuring compliance with industry standards. The id

Leadership: Provide leadership, ownership, and accountability for the Technology Service Delivery & Operations team ensuring that we deliver consistently high standards of operational services and exceptional user experience across Service Desk, Infrastructure and Platform and Visitor Technology Ser

The Head of Data and Analytics Operations will lead the operational implementation of data and analytics capabilities across the National Data and Analytics Office (NDAO). Head of Data and Analytics Operations, Police Digital Service. Police Digital Service (PDS) is recruiting on behalf of the NPCC

A leading AI-powered business planning platform in London is seeking a Head of Customer Success for EMEA. Ideal candidates will have experience in B2B SaaS Customer Success and possess strong people management and executive engagement skills.

The ideal candidate should have a proven track record in customer care leadership, excellent communication skills, and proficiency with Microsoft Office. A leading housebuilder in the UK seeks a Head of Customer Care to lead their Customer Care function. This role offers significant opportunity for

Mental Health - Senior Manager, Head of Service. This is an excellent opportunity for a seasoned mental health professional to join a national healthcare organisation, heading up a pioneering mental health service. This also offers ongoing career development prospects as you will be joining a fast-g

A leading tech firm is seeking a Head of Customer Success in London. Candidates should have a proven track record in Customer Success, exceptional communication skills, and proficiency in Salesforce. This executive role focuses on managing and mentoring teams while ensuring the growth and retention

A technology company is seeking a Head of Customer Experience & Contact Center Operations in London. The role requires senior leadership experience in multi-site customer service and contact center operations, focusing on service performance and workforce planning. The ideal candidate will have a st

As Head of Engineering, Customer Experience, you’ll lead a team of 40 engineers and scientists across five squads, shaping how millions of customers discover, shop, and trust our products without ever touching or trying them on. Head of Engineering (Customer Experience). Understanding of search, e

We are seeking an experienced senior leader to join our Client Services leadership team as Head of Service Performance Support. You will drive operational excellence, embed a strong client-centric culture, and lead the adoption of new ways of working and technology to continuously improve service de

A leading property group in the UK is seeking a Head of Customer to establish and manage national customer strategy for their office business. The role involves developing a data-driven customer experience and leading a team of marketing professionals. The ideal candidate will have a strong track re

A leading media organization in Greater London seeks an experienced Head of Customer Retention to bolster its B2B subscriber base. The ideal candidate will possess significant experience in customer success within a media context, alongside excellent analytical and communication skills. This positio

Head of Customer Service Head of Customer Service Fixed term maternity contract: 12 months Location: Coventry, office based – Monday to Friday, 8. Deliver

We’re looking for a Head of Marketing Activation to lead how NEOM Wellbeing shows upacross; Retail partners (online and offline), PR and Advocacy and in real-life customer experiences. With extra Wellbeing days, time off to volunteer, time off on your birthday, along with enhanced healthcare cover

Understanding of the importance of working to professional codes of conduct. The Radiation Protection Service at Velindre Cancer Centre (aka RPS Cardiff) delivers a range of ionising radiation protection services to a customer base located primarily in South East Wales. The post holder holdsa clear

The Head Of Customer Operations Will Ideally Have. You'll play a pivotal role in shaping the future of service delivery for a business that values innovation, collaboration, and customer success. Lead and inspire a team of managers and service professionals to deliver outstanding results.

A leading SaaS company in the climate-tech space is seeking a Head of Product & Service Delivery to lead product strategy and service delivery across energy analytics platforms.

HEAD OF/DIRECTOR OF EXISTING CUSTOMER STRATEGY. This role offers the opportunity to lead the ECM team to really build out this function and define the future growth of the business. Working closely with stakeholders and C‑suite to drive the future direction of the business.

A leading industrial services company is seeking a Head of Customer Service for the EMEA region. Strong experience in leading customer service teams in industrial environments is essential. This role involves owning the customer service experience across multiple sites and driving operational excell

Head of Customer Success at Hyper Growth eCommerce SaaS. Proven experience leading and scaling Customer Success teams in a SaaS or tech-led environment. Strong track record of managing complex client relationships, driving retention and growing existing accounts.

A leading financial services provider in Greater London seeks a Head of Existing Customer Analytics to lead a team delivering data-driven insights for optimizing customer relationships. This full-time position offers hybrid working with a salary range of £100K–£110K plus benefits. Ideal candidat

A modern housing organization in the United Kingdom seeks a Head of Business Design & Change to lead a multidisciplinary team. The role involves driving user-centred services and embedding frameworks for sustainable change.

We’re generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated team to support our fantastic growth. You will also provide critical oversight of our engine

A leading SaaS company in the AI fitness sector seeks a Global Head of Customer Success. The ideal candidate has over 5 years of experience in customer success leadership, especially in SaaS environments. The role involves leading a global team, developing customer success strategies, and driving on

The Head of Service Management & Operations is critical for maintaining operational excellence and service reliability across the technology organisation while enabling rapid business growth through scalable service management practices. This role drives the implementation of ITIL‑aligned service

To ensure high standards of service delivery in all areas of work related to the work of the Children & Young People with Disabilities Service. Requirements of this Head of Service:. Sanctuary Personnel, an innovative and committed recruitment agency has a new permanent position available for a Head

Please send an up‑to‑date copy of your CV to be considered for the Head of Service Delivery. Head of Service Delivery - (Infrastructure, Management, 3rd Party Suppliers, Vendors, Hands on, Team Management, RFP's, Service Delivery) - Permanent - Fully Remote. Head of Service Delivery - (Infrastru

Head of Service is responsible for global service delivery for Unitas products to external clients and those contracted by several Apex Group companies, involving intragroup service agreements. With our clients at the heart of everything we do, our hard‑working team has successfully delivered on a

As the Head of Customer Success, you will be the ultimate advocate for the function, working across all customer segments – from SMB to Enterprise – to ensure the value and scope of Customer Success are understood and championed internally. Establish and maintain a deep understanding of our cust

The Head of Customer Service & Client Care will be responsible for ensuring our customer care technology supports a seamless, premium and joined-up experience for both customers and teams. Head of Customer Service and Client Care. Head of Customer Service and Client Care.

A fast-growing SaaS company in London is looking for a Head of Customer Success to manage the entire customer lifecycle and lead a high-performing team. This role offers the opportunity to build impactful processes that enhance the customer experience. The ideal candidate will have proven experience

Are you passionate about safeguarding children and driving positive change? Our client is seeking a dynamic and experienced Stage 2 Complaints Officer at Head of Service level. We offer a senior referral scheme upon successful placement of your recommendation so please do get in contact). Providing

A leading media company in Greater London is seeking a Head of Delivery to lead their Times Customer team.

Head of Customer Success at Hyper Growth eCommerce SaaS. Own and lead the full customer lifecycle, from onboarding and activation through renewals, expansion and enterprise relationships. Lead, coach and grow a high‑performing Customer Success team, creating a positive and accountable culture.

We are seeking a visionary and experienced leader to take on the pivotal role of Head of Service for Safeguarding, Quality Assurance, Workforce and Principal Child and Family Social Worker (PCFSW). For more information or an informal discussion, you can contact Mariana Graham, Head of Service for Sa

We are seeking an experienced Head of Service Delivery & Operations to lead the day-to-day running of technology services across the V&A Museum Group. Head of Service Delivery and Operations. You will drive ITIL v4 process maturity, optimise ServiceNow usage, and lead a high‑performing team to del

Develop and deliver customer involvement activities, giving customers a voice in shaping services. Drive actionable insights from customer feedback to improve services and embed a customer‑first culture. We are looking for an experienced and inspiring leader to join our team as Head of Customer Ex