Trabajos head of customer service en GraysCrear alertas

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £40,000 (inclusive of London Weighting Allowance) and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with at least 2 years' post-qualification technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £40,000 a year (inclusive of London Weighting Allowance) and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £40,000 (inclusive of London Weighting Allowance) and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with at least 2 years' post-qualification technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £40,000 a year (inclusive of London Weighting Allowance) and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £40,000 (inclusive of London Weighting Allowance) and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with at least 2 years' post-qualification technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £40,000 a year (inclusive of London Weighting Allowance) and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £40,000 (inclusive of London Weighting Allowance) and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with at least 2 years' post-qualification technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £40,000 a year (inclusive of London Weighting Allowance) and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £40,000 (inclusive of London Weighting Allowance) and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with at least 2 years' post-qualification technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £40,000 a year (inclusive of London Weighting Allowance) and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £40,000 (inclusive of London Weighting Allowance) and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with at least 2 years' post-qualification technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £40,000 a year (inclusive of London Weighting Allowance) and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

• £30,339 - £33,954 per annum + bonus, • Average uncapped bonus of £4,800 per year (with potential to earn more), • 5 days a week We’re the UK’s largest Automotive service, maintenance and repair business and we offer great career opportunities, benefits and an uncapped bonus scheme. As a Vehicle Technician/ Mechanic, you will be already skilled in servicing and repair/replacement work. You’ll have the ability to carry out more complex tasks such as clutches and timing belt replacements and diagnostics in areas such as vehicle electrics, brake steering and suspension systems. Benefits Include: • 5.6 weeks’ annual leave, • Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores, • Discounts on everything from groceries, shopping, insurance, days out, restaurants and more, • Family & Friends Discount Events, • Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme, • Financial planning support via Wagestream - access up to 30% of your salary in advance, • GP Access, 364 days a year, 24 hours a day, • Join the Share save scheme with a 20% discount on shares, • Health Cash Plan – to access wellbeing services and claim back healthcare costs Skills and experience • Must have a Level 3 in Light Vehicle Maintenance and Repair or equivalent OR time served experience, • Must have a full drivers licence with no more than 9 points We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest Automotive service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move. Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

Regional Leadership. Operational Performance. Customer Excellence. Are you a senior operational leader with experience in engineering services, lift, construction or a related technical industry? Liftec Express – a leading independent provider of lift maintenance, repair and modernisation services – is looking for a Head of Service Operations (London & Southeast) to lead one of its most critical regions. This is a high-impact leadership role responsible for safety, operational performance, customer satisfaction and full P&L ownership, driving service & repair excellence across a large and complex service portfolio. You’ll play a key role in shaping operational standards, improving performance and supporting the continued growth of the business. The Role at a Glance Head of Service Operations (Service & Repairs) Dartford, Kent - covering London & Southeast Competitive Base Salary Plus Extensive Benefits Package inc Car Allowance, Bonus, Generous Pension Full Time Company: Pioneer of the British lift industry. Formerly part of global brand Otis – now Private Equity-backed by R Capital. An independent engineering services provider specialising in lift maintenance, repair, modernisation and installation. Pedigree: Supporting major infrastructure across commercial buildings, hospitals, retail estates, transport hubs and government facilities. Culture: Safety, Ethics & Quality Focused The Opportunity This is a pivotal role leading Liftec Express’ service and repairs operations across London and the Southeast. You will take full ownership of operational delivery, ensuring safe, reliable and high-quality service while driving efficiency, productivity, customer satisfaction and profitability. Working closely with the Managing Director and leadership team, you will lead a large operational team and play a key role in developing a high-performance, customer-focused culture. Responsibilities Operational Leadership & Delivery • Lead the safe delivery of lift maintenance and repair services across the region, • Ensure service delivery meets contractual commitments and customer expectations, • Drive operational efficiency through planning, scheduling and resource allocation, • Implement and monitor service processes and KPIs including productivity and response times Commercial & P&L Ownership • Take full responsibility for regional P&L performance, • Deliver revenue, margin, profitability and cash targets, • Identify opportunities to grow the service portfolio and expand customer relationships Customer & Stakeholder Management • Build strong relationships with key customers, consultants and stakeholders, • Act as escalation point for operational and service-related issues, • Ensure high levels of customer satisfaction and long-term retention Leadership & Team Development • Lead, coach and develop Service Delivery Managers, Repair Managers and engineers, • Build and maintain a high-performing, accountable culture, • Drive engagement, performance and continuous improvement across teams Compliance, Safety & Governance • Maintain the highest EH&S standards across all operations, • Ensure compliance with regulations, industry standards and company policies, • Support cross-functional and regional initiatives across the business About You You are an experienced operational leader with a strong track record in engineering services, lift, construction or a related technical industry. You will likely have • Proven experience in a senior operational leadership role, • Strong track record of improving operational performance and profitability, • Experience managing P&L and delivering commercial targets, • Ability to build relationships with major clients and senior stakeholders, • Experience leading and developing high-performing teams, • Strong organisational skills with high levels of ownership and accountability, • Excellent communication skills across technical and non-technical audiences, • Confidence handling escalations and complex operational challenges, • Commercial awareness with the ability to identify growth opportunities, • Experience within a transforming, scaling or turnaround business environment would be highly beneficial. Behaviours & Values • Open-minded and inquisitive – embraces continuous improvement, • Extreme ownership – takes accountability for results and solutions, • Customer centric – prioritises long-term relationships and service excellence, • Honesty and integrity – acts with transparency and professionalism, • Doing the basics brilliantly – focuses on safety, discipline and consistent execution Benefits • Pension – Aviva, • Car allowance, • Holiday – 25 days plus bank holidays, • Employee Assistance Programme, • Death in Service – 3 x Salary, • Employee Referral Scheme, • Discounts Platform, • Enhanced family policies Why Join Liftec Express? • Senior leadership role with full operational and commercial ownership, • Opportunity to lead a key region within a growing PE-backed business, • Strong focus on operational excellence, safety and customer satisfaction, • Influence business transformation and performance improvement, • Work with a respected brand in the lift and engineering services sector If you are a driven operational leader ready to take ownership of a major region and deliver service excellence at scale, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice... We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.

Role: Assistant Store Manager Location: Bluewater Job type: Permanent, Full-Time (40 hours) Who are we? For over 30 years, we’ve travelled, we’ve laughed, we’ve grown. We believe life is for living and more fun with those we love. We are Made for Life. Our mission statement: Crafting clothes for life’s everyday adventures. Today, tomorrow and always. Our Product formula: Trusted Quality. B Corp certified. Equality and inclusion isn’t an aspiration but the standard. We promote and drive equality within our workforce to ignite an inclusive foundation for us all to build from and truly connect with our customers, colleagues, and communities alike. You play a key part in creating an environment free from prejudice, racism, sexism, harassment, bullying and any other form of marginalisation in our workplaces. Role Overview Putting the customer at the heart of everything that you do, you will support the Store Manager in commercially managing your store to maximise profitability through the retail plan; driving sales, managing costs, and delivering our brand through the visual proposition. Creating a fun and inspiring atmosphere in line with our brand and culture, you must support the development of the team, whilst ensuring the highest standards are maintained throughout the store according to company guidelines. Role Responsibilities • Leading by example and demonstrating exceptional standards of behaviour ensuring the integrity of the brand is maintained at all times, • Drive and role model customer service standards to exceed customer expectations, • Training, coaching and developing your team supporting the completion of appraisals and performance reviews for all Crew, • Proactive analysis of available financial data, retail and company strategy, use of local/industry knowledge and commercial creativity to maximise sales opportunities and support in making commercial decisions to drive store performance and exceed KPI targets, • To ensure that the store is working to budget through effective scheduling, cost controls and crew productivity, • To use effective planning and organisational skills to successfully implement the retail plan, • Communicating and liaising with Head Office to influence and maximise the stock package where appropriate, • To ensure correct procedures are adhered to in a professional manner for your Crew and store including cash and stock, health and safety, office, security of premises, key holders and loss prevention (NB, this list is not exhaustive), • To oversee and execute the FatFace visual proposition to company standards including leading sale / new season launches and floor moves, • To abide by all FatFace policies and procedures and comply with legal obligations including safety requirements, • Ensure GDPR procedures are adhered to at all times to maintain confidentiality, • In the absence of the Store Manager, take on holding responsibilities that ensure the continued success of your store in sales, standards and Crew development. Role Competencies • To deliver excellent customer service standards focussing on customer needs and satisfaction, • Align self to companies social and environmental mission and champion any actions that you can directly impact at all times’, • Proactively offer alternative ways for customers to buy across all of our channels, • Ensure all crew are equipped with product training and are aware of our multichannel proposition, • Championing the FatFace vision and values in store to keep the customer at the heart of all decision making, • Proactively provide crew with learning, development and coaching opportunities to aid in achieving high performing teams that reach their full potential, • Use of local knowledge and creativity to maximise sales opportunities that are unique to your market, • Ensure that the store is working to budget through effective scheduling, cost controls and Crew productivity Benefits of working with us • 25 days holiday plus bank holidays, • Perkbox our online platform to use from day one (this includes amazing online discounts, home workouts, wellbeing content, popular brand discounts e.c.t), • THRIVE – Our learning management system- access from day one with 1000’s of pieces of learning, • Dental Insurance (employee funded), • Pension scheme• EAP support around the clock- UNUM/Retail Trust/ Fashion Textiles Support, • Critical illness/Death in service for Salaried staff, • Sick pay allowances, • O2 phone discount, • Eye Tests/contributions to glasses (qualifying roles only), • Sabbatical leave in line with service, • Enhanced Family Friendly polices i.e. Maternity Leave, • Refer a friend scheme If this sounds like the opportunity for you then apply today!

New opportunity to join one of the UK’s leading independent bulk liquid storage providers, operating four strategically located terminals across the country. The Company supports a wide range of sectors including chemicals, petroleum, gases, bitumen, and emerging energy markets such as hydrogen, sustainable aviation fuel (SAF) and carbon capture. As a key part of the UK’s critical national infrastructure, Navigator is committed to safe operations, exceptional customer service, and ongoing investment to support future growth and the energy transition. A vacancy now exists for an HSE Manager to join the team. Negotiable Salary + Bonus + Private Healthcare The role: • Act as the competent person / principal health, safety and environmental advisor for the Thames Terminal., • Identify areas of potential improvement within the HSE function and present these findings to senior managers for approval. Once approved scope, implement and embed ideas and methodology, • Ensure that the Terminal discharges its obligations under health, safety and environmental legislation, corporate standards and the UK Health, Safety and Environmental policy., • Provide an effective Terminal occupational health, safety, welfare and environmental function by developing and implementing initiatives, structures, strategies, policies and procedures., • Advise and guide the Terminal Management Team in the strategic management of health, safety, welfare and environmental issues ensuring they are aware of their obligations and are briefed on key issues that may affect the terminal., • Monitor process safety performance and advise the terminal and senior management teams on requirements with regard to the prevention of major accidents and the safe movement of hazardous products., • Prepare, monitor and review company policies, codes, practice and procedures including the safety management system relating to Health, Safety and Environmental matters in consultation with the UK Head of SHEQ, terminal management teams, departmental managers and other employees., • Co-operate with technical and other staff in the management of contractors including: the production of Permits to Work; Method Statements; Risk Assessments and aiding in identifying hazards and required controls., • Participate in Safety Audits, Permit Audits and Safety Observation Rounds., • Manage and facilitate Terminal Safety meetings., • Assist the terminal to ensure employees, contractors and visitors adhere to the UK Policy on site security., • Ensure that all incidents and near misses are recorded on the company’s reporting database and, where required, assist the terminal to ensure that they are properly investigated and analysed., • Develop a working relationship with other other sites to ensure an open environment in which to share safety learnings., • Identify and prioritise health, safety and environmental training needs, schemes and initiatives within the terminal, arranging for, or delivering such training as appropriate., • Contribute to the professional development of any SHE direct reports., • Attend site out of hours as and when required., • Act as the competent person to ensure that documentation relating to waste leaving the site is suitable to ensure legal compliance., • Build and maintain professional knowledge and disseminate this knowledge to managers and other professionals within the organisation, in line with business needs. This will assist in the development of best practises and contribute to the business performance and legal compliance., • Any other task that may arise in the day-to-day functionality of this position Qualifications & Experience: Required: • Relevant Health and Safety Qualification (IOSH, NEBOSH etc), • Active involvement in the IOSH CPD programme, • Environmental Management qualification (PIEMA), • Knowledge of COMAH regs, • Accident Investigator qualification (e.g. Tripod), • 5 years’ experience in the chemical or associated industry, • 2 years’ experience in a safety and environmental related role, • Strong computer literacy including confidence in using Microsoft Office applications and the ability to learn new systems quickly.

Electrical Working Supervisor Location: Kent, Essex, Surrey or surrounding areas (commutable to Gravesend) Work Pattern: Approximately 50% at working commercial sites across the southern home counties to include Berkshire, Buckinghamshire, Kent, Essex, Surrey, Hertfordshire and surrounding areas, and 50% office-based in Gravesend Our well-established electrical contractor Client is seeking an experienced Electrical Working Supervisor to join their growing team. This is an excellent opportunity for a skilled electrician with strong leadership abilities who enjoys a balance between hands-on electrical work and team supervision. You will play a key role in ensuring the safe, efficient, and high-quality delivery of commercial and industrial electrical projects, overseeing a team of electricians while also remaining actively involved in site work at commercial buildings and retail parks. The Role As an Electrical Working Supervisor, you will divide your time between hands-on electrical installation and maintenance work and the supervision of a team of 6 – 8 Electrical Engineers. You will ensure work is delivered safely, efficiently, and to the highest technical standards while managing labour allocation, planning workloads, and maintaining strong communication with internal teams and clients. The role involves travel to client sites across Kent, Essex, Surrey, Berkshire, Buckinghamshire, Hertfordshire and surrounding areas, along with time spent at the company’s Gravesend head office. Key Responsibilities Electrical Duties • Carry out high-standard commercial and industrial installation, maintenance, diagnostic, and remedial works, • Work on electrical installations, fire alarms, emergency lighting, and associated systems, • Ensure all work is completed in line with safe systems of work and RAMS, • Record works accurately using company IT systems, • Source materials from wholesalers and deliver installations from instruction through to completion, • Maintain up-to-date knowledge of BS 7671:2018 and subsequent amendments, • Liaise with Contracts and Operations teams to support efficient project delivery Team Leadership & Workforce Management • Supervise and coordinate a team of 6 – 8 Electrical Engineers, • Allocate labour effectively across planned and reactive works, • Provide technical guidance, mentoring, and on-the-job training, • Conduct quality inspections and ensure all work meets required standards, • Support performance management, including absence monitoring and appraisals Work Planning & Scheduling • Plan and schedule work to meet contractual KPIs and customer expectations, • Coordinate periodic testing programmes and project-related activities, • Allocate work based on skills, workload, and operational priorities Materials & Resource Management • Ensure materials are forecasted, ordered, and available to avoid project delays, • Manage tools, equipment, vehicles, and stock levels in line with safety standards Safety & Compliance • Ensure full compliance with BS 7671, electrical safety regulations, and company policies, • Review and prepare RAMS and safety documentation, • Maintain compliance with NICEIC (or equivalent) standards, • Ensure accurate records of inspections, testing, and completed works Client & Stakeholder Communication • Liaise with clients, contractors, and internal teams to ensure smooth project delivery, • Provide technical advice and recommendations to improve service delivery The Ideal Candidate You will be a hands-on, organised supervisor with strong technical knowledge and the ability to lead and motivate a team of engineers. Ideally you will have: • ECS Gold Card, • 18th Edition (BS7671:2018), • City & Guilds 2391 (or 2394/2395 equivalent), • Minimum 4 years’ commercial/industrial electrical installation experience, • Proven supervisory or electrician team leadership experience, • Full set of electrical tools, • IPAF licence, • PASMA licence, • EV Charging qualification Benefits • Excellent salary DOE, • Company van, mobile phone, iPad, • Company pension scheme, • Private healthcare, • Great work/home life balance (Monday to Friday work) This role offers the opportunity to join a growing and forward-thinking electrical contractor where your leadership and technical expertise will play a key role in delivering high-quality electrical services across a wide range of commercial and industrial projects. Apply right now by calling Emma Dempsey at Beautiful Recruitment on +44 (0)203 9111 000 or email your updated CV in English to right now.

Our client, a well-established family-run car garage in Dartford, is seeking a highly skilled Vehicle Technician to join their reputable team. This is an excellent opportunity for Vehicle Technicians looking to work in a friendly, supportive environment that values quality workmanship. The role involves undertaking a variety of technical tasks, including servicing, repairs, and diagnosis, within a stable and respected local business. Benefits: Competitive salary of up to £44,000 per annum, DOE Monday to Friday, 8:00 am to 5:30 pm No weekends or bank holidays, promoting a healthy work-life balance Stable, family-oriented workplace with a supportive team Opportunity to gain experience with MOT testing and diverse vehicle repairs Ongoing training and development opportunitiesDuties as a Vehicle Technician: Conducting MOT tests and vehicle inspections accurately and efficiently Servicing vehicles in line with manufacturer standards Diagnosing and repairing mechanical and electrical faults Maintaining detailed records of work completed and parts used Ensuring safety standards are maintained at all times Assisting with general vehicle repair and maintenance tasks as neededRequirements: Proven experience as a Vehicle Technician with a strong technical background Preferably familiar with timing belt, head gasket, or similar repairs Good understanding of automotive systems and diagnostic tools Able to work independently and as part of a team Committed to delivering high-quality customer service Relevant qualifications such as Level 3 Vehicle Repair or equivalentIf you are interested in this Vehicle Technician position in Dartford and would like to find out more, please get in touch. Contact Alex Perrin, Automotive Recruitment Specialist at Perfect Placement covering Dartford and Kent today to discover more about this excellent Vehicle Technician opportunity. Our team of Automotive Recruitment Consultants are passionate about connecting talented candidates with top UK motor trade roles. If you are looking to advance your career and explore further Motor Trade vacancies in your area, contact us today

My client, a popular house builder, are currently seeking a Customer Care Coordinator to join the team based in Kent. This role involves providing an excellent level of Customer Service to new homeowners. The position is for a 6 month fixed term contract. The Role: • Reporting to the Head of department you will deliver an excellent level of customer care service meeting the needs of homeowner after the sale., • Understanding and discussing defects that arise within the properties to ensure the relevant trades are appointed., • Provide support and advice to sub-contractors., • Speak with Site or Constructions teams as necessary to ensure customers’ queries are answered accurately, efficiently and consistently., • Take ownership of the homes covered and customer you work with, offering assistance and being proactive to ensure works are carried out on time and to the expectations of the client. Key Skills: • Customer Service experience within the House Building / New Homes / Housing Association or defect logging, • Excellent communication skills, • Excellent attention to detail, • Excellent Customer Service skills

Job title Business Development Manager Location: Hybrid – one day at head office in Berkshire home working, travel to sites in Kent, Essex & London Salary: Basic salary £45k OTE £75k Hours: Monday to Friday, 8.30am to 5.00pm Why Join? My client is a leading commercial cleaning company, committed to providing over 400 customers with an excellent cleaning service at a competitive price. Established in 1999, they provide a professional, fully comprehensive cleaning provision across Southern England in sectors that include schools, offices, medical and leisure facilities. Despite our fast growth, we still care about every customer, every contract and every member of staff. They pride ourselves on our attention to detail and delivery of a thorough, reliable high-quality service. The Opportunity Reporting to the Head of Sales & Marketing, they are looking for an ambitious Business Development Manager to join their expanding sales team and drive their growth even further. Your primary focus will be to build a solid pipeline of new business, establishing strong relationships with prospective clients, assisting our continued expansion. What You’ll Be Doing • Prospecting & Business Development: Spend two days a week identifying and targeting new business opportunities, • Appointments & Leads: Book a set number of qualified appointments each week, with a focus on specific geographic areas, • Lead Management: In addition to individual prospecting efforts, the company generated a significant number of inbound leads last year (circa £2.5m per BDM) which you would need to qualify and book, • Customer Site Visits: Travel to customer locations to attend meetings, survey buildings, and provide tailored quotes for cleaning services, • Negotiation & Objection Handling: Navigate objections and negotiate pricing effectively, • Relationship Building: Build lasting business relationships, managing the sales process from lead to close, • Market Insight: Stay up to date with industry trends, competitor activities, and emerging opportunities, • Collaboration: Work closely with our operations team to ensure smooth contract transitions and successful mobilisation, • Sales Maximisation: Undertake other tasks to optimise sales revenue and achieve targets. About you They are looking for an experienced Business Development Manager (preferably in the cleaning/FM sector) who thrives on challenge and enjoys the satisfaction of closing high-value deals. You will have strong communication skills, both written and verbal, Self-drive and tenacity to pursue new opportunities and possess an ability to work well as part of a team What You’ll Need • A solid background in direct sales (experience in cleaning or similar industries is a plus), • Experience of selling a service (preferably in the cleaning/FM industry), • Proven success selling contracts valued at £1.5m+ annually (80% inbound leads), • A proven track record in prospecting and closing deals, • Experience in the education or medical sectors would be an advantage, but not essential, • A valid UK driver’s license, • The right to work in the UK and satisfactory references What they can offer you Flexibility in work hours and location (average of 1 day in the office, 4 days working from home/out in the field) Company vehicle or mileage allowance iPad, laptop and Company mobile phone Competitive salary with an attractive commission structure Up to 27 days’ annual leave (depending on length of service) NEST pension scheme Opportunities for training, professional development and career progression Quarterly employee recognition awards A friendly and inclusive working culture Regular team events and employee perks Free parking and refreshments when in the office An inclusive, equal opportunities workplace where diversity is valued and everyone is welcome Fairford Associates operates as an Employment Agency introducing work-seekers to client employers for direct employment by those employers. Please view our latest jobs on our website and follow us on Linkedin and Twitter. We do try to reply to each application personally, however as we receive a high number of applications for each role, we handle it is not always possible to do this. Therefore, if we do not contact you within seven days your application for this particular role has not been successful. However, we have retained your CV and we will advise you of future roles that may be of interest

Are you a senior operational leader with experience in engineering services, lift, construction or a related technical industry? Liftec Express – a leading independent provider of lift maintenance, repair and modernisation services – is looking for a Head of Service Operations (London &

New opportunity to join one of the UK's leading independent bulk liquid storage providers, operating four strategically located terminals across the country. The Company supports a wide range of sectors including chemicals, petroleum, gases, bitumen, and emerging energy markets such as hydrogen, sustainable aviation fuel (SAF) and carbon capture. As a key part of the UK's critical national infrastructure, Navigator is committed to safe operations, exceptional customer service, and ongoing investment to support future growth and the energy transition. A vacancy now exists for an HSE Manager to join the team. Negotiable Salary + Bonus + Private Healthcare The role: Act as the competent person / principal health, safety and environmental advisor for the Thames Terminal. Identify areas of potential improvement within the HSE function and present these findings to senior managers for approval. Once approved scope, implement and embed ideas and methodology Ensure that the Terminal discharges its obligations under health, safety and environmental legislation, corporate standards and the UK Health, Safety and Environmental policy. Provide an effective Terminal occupational health, safety, welfare and environmental function by developing and implementing initiatives, structures, strategies, policies and procedures. Advise and guide the Terminal Management Team in the strategic management of health, safety, welfare and environmental issues ensuring they are aware of their obligations and are briefed on key issues that may affect the terminal. Monitor process safety performance and advise the terminal and senior management teams on requirements with regard to the prevention of major accidents and the safe movement of hazardous products. Prepare, monitor and review company policies, codes, practice and procedures including the safety management system relating to Health, Safety and Environmental matters in consultation with the UK Head of SHEQ, terminal management teams, departmental managers and other employees. Co-operate with technical and other staff in the management of contractors including: the production of Permits to Work; Method Statements; Risk Assessments and aiding in identifying hazards and required controls. Participate in Safety Audits, Permit Audits and Safety Observation Rounds. Manage and facilitate Terminal Safety meetings. Assist the terminal to ensure employees, contractors and visitors adhere to the UK Policy on site security. Ensure that all incidents and near misses are recorded on the company's reporting database and, where required, assist the terminal to ensure that they are properly investigated and analysed. Develop a working relationship with other other sites to ensure an open environment in which to share safety learnings. Identify and prioritise health, safety and environmental training needs, schemes and initiatives within the terminal, arranging for, or delivering such training as appropriate. Contribute to the professional development of any SHE direct reports. Attend site out of hours as and when required. Act as the competent person to ensure that documentation relating to waste leaving the site is suitable to ensure legal compliance. Build and maintain professional knowledge and disseminate this knowledge to managers and other professionals within the organisation, in line with business needs. This will assist in the development of best practises and contribute to the business performance and legal compliance. Any other task that may arise in the day-to-day functionality of this positionQualifications & Experience: Required: Relevant Health and Safety Qualification (IOSH, NEBOSH etc) Active involvement in the IOSH CPD programme Environmental Management qualification (PIEMA) Accident Investigator qualification (e.g. Tripod) 5 years' experience in the chemical or associated industry 2 years' experience in a safety and environmental related role Strong computer literacy including confidence in using Microsoft Office applications and the ability to learn new systems quickly

Head of Service Delivery or Head of Service Management. The successful candidate will need to have managed Service Management Teams - eg Problem, Change, Configuration, Supplier Management, Service Desks within a Fast Paced SME Organisation. We are proud of the diverse and inclusive community we hav

Were recruiting for an experienced Head of Operationsto support a major NHS organisation through a period of transformation and service stabilisation. You will take ownership of day-to-day IT service operations, ensuring services are reliable, safe, and aligned to clinical needs. This is the ideal r

Head of Service Delivery or Head of Service Management. The successful candidate will need to have managed Service Management Teams - eg Problem, Change, Configuration, Supplier Management, Service Desks within a Fast Paced SME Organisation. We are proud of the diverse and inclusive community we hav

A leading SaaS FinTech platform supporting enterprise financial services organisations in running their operations swiftly and efficiently is seeking a Director/Head of Service Delivery. Director of Service Delivery - FinTech SaaS. You will work closely with Tier 1 banks, NBFIs and other enterprise

Head of Service - Children's Regulated Services. Head of Service - Children's Regulated Services. This is a senior leadership role with responsibility for a complex and high-profile portfolio of regulated children's services, playing a critical role in delivering safe, high-quality outcomes for chil

Head of Service – Children’s Safeguarding & Family Support. This role carries strategic responsibility for our key front‑door functions, including the Children’s Single Point of Contact, Assessment & Intervention, Family Support & Protection, and services for Children with Disabilities. We a

Head of Service Operations (Service & Repairs). Head of Service Operations (London & Southeast). P&L ownership, driving service & repair excellence across a large and complex service portfolio.

Head of Retail & Customer InsightsChester | Highly Competitive Salary + FlexibilityWe are entering a new era in retail. AI, advanced analytics, and richer customer data are fundamentally changing how the world's biggest brands understand, serve, and grow their customers. As a result, entirely new le

Head of Service - Children's Regulated ServicesLocal Authority | East Midlands (City-Based)An opportunity has arisen with a large local authority in the East Midlands for an experienced Head of Service - Children's Regulated Services to join on a 13-month ongoing interim assignment. This is a senior

Croydon or Sittingbourne hybrid working available Southern Housingis looking for a dynamic and experiencedHead of Customer Accountsto lead our income collection service, drive customer-focused improvements, and support tenancy sustainment across our diverse resident base. Reporting to theDirector o

The Cattle Information Service (CIS) is one of the UK’s leading providers of milk recording and herd management services, operating from our privately owned laboratory based in Telford, Shropshire. Due to a forthcoming retirement, we are recruiting a permanent Head of Field Services to manage, ma

This is a fantastic Head of Customer Operations opportunity to work with a leading UK-based technology services business, driving the modernisation, enhancement, and continuous improvement of customer operations across first-line support, service desk, incident management and customer success. Head

A customer obsessed professional with experience of hands-on, enterprise client management, team leadership and business optimisation/transformation. A leading provider of critical customer service solutions, supporting sectors where reliability and empathy are key. Extensive leadership experience i

The Regional Head of Customer Service is responsible for leading the Customer Service function for their given region, ensuring that homeowners receive a consistently high standard of service throughout their post-completion journey. This role exists as part of the regional senior leadership team, a

Role: Head of Infrastructure and ServiceSalary: CompetitiveLocation: Ipswich (Hybrid - 3 days in office & up to twice per month travel to Glasgow)Fruition are currently recruiting for an experienced Head of Infrastructure and Service for a market leading organisation who are currently undergoing an

Head of IT Service Architecture & Delivery Location: Yorkshire Salary: £65,000 + Bonus + Full Benefits Security Clearance: SC required (must hold or be eligible) - DV desirableWe are recruiting for an experienced and influential technical leader to head up Service Architecture & Delivery for a sec

Berichtet an: Chief Executive Officer. Überwachung des täglichen Geschäftsbetriebs in den Bereichen Vertriebssupport, Customer Success, Logistik und technischer Support. Gewährleistung hoher Servicequalität und zuverlässiger Leistung gegenüber Kunden und Partnern.

A leading AI business planning platform in Greater London is seeking a Head of Community and Customer Marketing. The ideal candidate will have over 10 years of experience in customer marketing within B2B tech and possess strong analytical and storytelling skills. This strategic role involves leading

I have been part of Zen’s phenomenal growth since we launched in 2017, and I am looking for a Head of Customer Operations to help build and scale our customer support function. You will define the KPIs that matter, and own the unit economics of turning customer support into customer loyalty. Head

Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and alig

The position demands a proven record of leadership, understanding of customer lifecycle, and the ability to analyze performance data. In this hybrid role, you will lead a team of specialists, ensuring effective delivery and adoption of solutions. You will work cross-functionally to enhance customer

Your application for Head of Engineering Online Customer Experience. Head of Engineering Online Customer Experience (39515). The Head of Engineering will play a pivotal role in maturing our engineering strategy, strengthening our in-house squads, and building a culture of engineering excellence.

Lead and develop a global Service Management team of Incident & Problem, Change and Service Transition Managers. Global Director of Infrastructure & Service Operations. This role will lead the global service management function, embedding ITIL-based practices, improving governance, and driving opera

An established training organization in Greater London is seeking a Director of Customer Experience to lead the design and delivery of an integrated and memorable customer journey across multiple service points. Candidates should have over 5 years of experience in senior roles within customer experi

Catch22 is seeking an exceptional Head of Service to lead our Offender Management Unit (OMU) and Gangs & Violence Reduction services at HMP Thameside. A key part of this opportunity is leading and developing high‑performing teams, including a Deputy Head of Service and OMU Coordinators, creating a

Head of Product role at Government Digital Service (GDS). The Government Digital Service (GDS) is the digital centre of government. We’re part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people across the UK, with hubs in Manchester, London and Bristo

Head of Operational Excellence Development. Everyone gets a paid day off annually to volunteer. We’re flexible; most roles let you mix office and home working.

The role offers a supportive culture, flexible working, and excellent professional development opportunities. A leading youth-focused organization in London seeks a Service Design Lead. Join in shaping the future of youth work and making a real difference in young people's lives.

We’re hiring a Head of Customer Education Content, to lead the strategy, creation, and impact of the educational content that powers Pipedrive’s customer growth and loyalty. We’re looking for the Head of Customer Education Content that is responsible for all the key customer-facing educational

A leading rail transportation company in the UK is seeking a Head of HR Shared Services to lead their HR function. You will oversee a high-performing team, ensuring efficient delivery of HR services and compliance with UK employment law. This full-time position offers a competitive salary, annual pe