Head of customer service jobs in GraysCrear alertas

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £40,000 (inclusive of London Weighting Allowance) and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with post-qualification technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £35,000 and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £40,000 (inclusive of London Weighting Allowance) and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with post-qualification technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £35,000 and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £40,000 (inclusive of London Weighting Allowance) and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with post-qualification technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £35,000 and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £40,000 (inclusive of London Weighting Allowance) and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with post-qualification technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £35,000 and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £40,000 (inclusive of London Weighting Allowance) and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with post-qualification technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £35,000 and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £40,000 (inclusive of London Weighting Allowance) and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with post-qualification technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £35,000 and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

New opportunity to join one of the UK’s leading independent bulk liquid storage providers, operating four strategically located terminals across the country. The Company supports a wide range of sectors including chemicals, petroleum, gases, bitumen, and emerging energy markets such as hydrogen, sustainable aviation fuel (SAF) and carbon capture. As a key part of the UK’s critical national infrastructure, Navigator is committed to safe operations, exceptional customer service, and ongoing investment to support future growth and the energy transition. A vacancy now exists for an HSE Manager to join the team. Negotiable Salary + Bonus + Private Healthcare The role: • Act as the competent person / principal health, safety and environmental advisor for the Thames Terminal., • Identify areas of potential improvement within the HSE function and present these findings to senior managers for approval. Once approved scope, implement and embed ideas and methodology, • Ensure that the Terminal discharges its obligations under health, safety and environmental legislation, corporate standards and the UK Health, Safety and Environmental policy., • Provide an effective Terminal occupational health, safety, welfare and environmental function by developing and implementing initiatives, structures, strategies, policies and procedures., • Advise and guide the Terminal Management Team in the strategic management of health, safety, welfare and environmental issues ensuring they are aware of their obligations and are briefed on key issues that may affect the terminal., • Monitor process safety performance and advise the terminal and senior management teams on requirements with regard to the prevention of major accidents and the safe movement of hazardous products., • Prepare, monitor and review company policies, codes, practice and procedures including the safety management system relating to Health, Safety and Environmental matters in consultation with the UK Head of SHEQ, terminal management teams, departmental managers and other employees., • Co-operate with technical and other staff in the management of contractors including: the production of Permits to Work; Method Statements; Risk Assessments and aiding in identifying hazards and required controls., • Participate in Safety Audits, Permit Audits and Safety Observation Rounds., • Manage and facilitate Terminal Safety meetings., • Assist the terminal to ensure employees, contractors and visitors adhere to the UK Policy on site security., • Ensure that all incidents and near misses are recorded on the company’s reporting database and, where required, assist the terminal to ensure that they are properly investigated and analysed., • Develop a working relationship with other other sites to ensure an open environment in which to share safety learnings., • Identify and prioritise health, safety and environmental training needs, schemes and initiatives within the terminal, arranging for, or delivering such training as appropriate., • Contribute to the professional development of any SHE direct reports., • Attend site out of hours as and when required., • Act as the competent person to ensure that documentation relating to waste leaving the site is suitable to ensure legal compliance., • Build and maintain professional knowledge and disseminate this knowledge to managers and other professionals within the organisation, in line with business needs. This will assist in the development of best practises and contribute to the business performance and legal compliance., • Any other task that may arise in the day-to-day functionality of this position Qualifications & Experience: Required: • Relevant Health and Safety Qualification (IOSH, NEBOSH etc), • Active involvement in the IOSH CPD programme, • Environmental Management qualification (PIEMA), • Knowledge of COMAH regs, • Accident Investigator qualification (e.g. Tripod), • 5 years’ experience in the chemical or associated industry, • 2 years’ experience in a safety and environmental related role, • Strong computer literacy including confidence in using Microsoft Office applications and the ability to learn new systems quickly.

This is a key leadership role overseeing the property management function and working closely with the Head of Lettings to deliver a smooth compliant and customer-focused service. WANTED! Head of Property Management Dartford Area. Job Reference: WR75631 Head of Property Management.

Estates Engineering Manager - WC2E 9DD Permanent ContractFull time; 40 Hours per week Up to £60,000 dependent on experienceBased in: Covent Garden, London This role would predominantly be based onsite, but with the occasional flexibility to do an admin day from home. Prior to commencing your application , please review our application guide here. The Royal Ballet and Opera continues to lead the way in opera, ballet, music and dance both live on stage and through multiple digital platforms, from live streaming to worldwide cinema screenings. Our Covent Garden theatre has been at the heart of London and British cultural life for three centuries. We are home to two world-class Companies: The Royal Ballet and The Royal Opera . The Royal Opera House describes the place we work, not who we are. The whole is always more than the sum of its parts – we may be a House, but three quarters of our audiences experience what we do outside this building. While our Covent Garden theatre is the nerve centre, the impact and influence of the organisation can be felt in every corner of the country, and around the world. The role: The Estates and Facilities team are responsible for the maintenance and security of our sites, with a strong focus on engineering solutions and innovation across all sites. The department is currently in a new period of change and growth, making this a very exciting time to join. We are now seeking to recruit to the new role of Engineering Manager, working with the Head of Estates Engineering Services in the management of Estates team and service providers, to include engineering and Stage engineering support services and security, ensuring Health & Safety and compliance duties are met and the highest level of customer experience provided. What you’ll bring: This role will suit a candidate who has an exceptional, extensive and proven track record in a similar role. You will be able to react quickly to situations, performing consistently under pressure and responding positively to changing circumstances. You will also be able to demonstrate: Proven competence through practical experience. A detailed knowledge of the working practices and demands of a large complex public building and/or listed building. Good working knowledge of statutory compliance within a medium to large, diverse and complex estate. Previous knowledge and experience of maintaining buildings of historic, heritage importance. Strong project management skills and ability to deliver to budget and deadlines. Track record of taking and accepting responsibility for projects and initiatives. People management skills and experience, and the ability to support the team through training and coaching to achieve consistently high standards of performance. We value the diversity new hires can bring to our workforce. A working knowledge of our repertoire is not essential, but the ability to learn quickly is. The Royal Ballet and Opera is one of the UK’s leading arts organisations and our aim is to inspire imagination, ignite emotion and make the extraordinary for everyone. Equality, Diversity and Inclusion underpin all that we do. We want our people to be representative of the diversity in the UK. We understand the creativity and innovation that diversity can bring and strive to create an inclusive environment in which everyone can thrive. We encourage applications from people with a wide range of backgrounds, experiences and skills to join our teams. We particularly welcome applications from those who are from a global majority background and/or those who are disabled, as they are under-represented within our organisation. We are a Disability Confident Employer, which means that we are actively working to ensure that candidates with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will endeavour to offer an interview to candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they meet the essential criteria for the role, though sometimes due to the volume of qualified candidates with declarations this is not possible. The RBO is also committed to safeguarding and protecting all children, young people, and adults and we implement robust safer recruitment practices. Due to our safeguarding promise, certain roles will be subject to a DBS check before commencing employment with us, which will be indicated in the advertising. A full job description can be found here. For more information about working with the Royal Ballet and Opera, please review the info pack here. For a list of potential reasonable adjustments, please review this guidance document. If you have any access requirements for your application, please contact the RBO Recruitment Team on If you are applying as an internal candidate, you might find this guidance document helpful. Closing date for applications: 11:59pm, Tuesday 17th February 2026. Interviews will be held from 23rd February 2026. To ensure a fair process, late applications will not be considered under any circumstances. Applicants must have work authorisation for the UK. No agencies.

We are seeking an experienced and enthusiastic Chef/Cook with a positive 'can-do' attitude, with a flexible approach, pleasant personality and excellent customer care ethics. We have vacancies across Thurrock for this unique role which is an exciting opportunity to work within the School Meal Service . Thurrock Catering Services provides Bronze Food for Life, award winning lunchtime meals at 24 Primary Schools, 3 Secondary Schools and 2 Alternative Provision Academies within the Borough, serving more than one million meals each year to children and school staff. Due to the Universal Free School Meals for KS1 pupils and continued expansion and growth of our service which now includes catering for Grangewaters Residential Groups and Holiday Activity Feeding Events, an opportunity now exists to work in a friendly and flexible environment within school kitchens in Thurrock. You will be required to prepare, produce, and deliver an excellent standard food service to the staff and pupils at schools in Thurrock, you must be able to organise, arrange and supervise all activities in the school kitchen, counter display and dining room area and must be prepared to cover where-ever required across Thurrock in other schools if needed. You will need to promote the service and keep abreast of new products, promotions, and any changes in legislation. You must be trained and knowledgeable in Allergy and Food Hygiene Legislation. Your main responsibilities will include: Promotion of the Catering Service and supporting the Catering Service to keep abreast of new products & legislation, Support the Catering Services to organise and deliver a high standard of service and customer care. Food preparation, cooking, ordering and team management as required. Daily, weekly & monthly operational data reconciliation. Adhere to and oversee all food safety due diligence requirement. Support the Catering Service to increase uptake. Head of Kitchen Head of Kitchen Head of Kitchen Head of Kitchen Head of Kitchen Head of Kitchen TPBN1_UKCT

Head of Account Management Location: Thurrock, RM18 Salary: £60,000 – £75,000 basic + car allowance & commission Working Hours: Mon – Fri, 09:00 – 17:30 Job Type: Permanent Our client is seeking an experienced Head of Account Management to lead their strategic e-commerce client portfolio. This senior role is ideal for a commercially-minded professional with a proven track record in managing complex accounts, driving revenue, and leading high-performing teams. Key Responsibilities: Lead and develop a team of Account Managers, fostering a high-performance, customer-focused culture. Own relationships with key enterprise clients, acting as the primary point of contact for senior stakeholders. Identify opportunities for upsell, cross-sell, and retention to maximise revenue and margin. Manage contract negotiations, renewals, and commercial performance. Ensure service excellence by proactively resolving issues and maintaining high customer satisfaction. Collaborate with internal teams including operations, product, technology, and finance to deliver seamless solutions. Monitor account performance, provide reporting, and use insights to drive continuous improvement. Experience & Skills Required: 8–12+ years’ experience in account management, customer success, or commercial leadership. Experience managing large, complex enterprise accounts, preferably in e-commerce, logistics, or supply chain. Strong commercial acumen, including pricing, contracts, and margin management. Proven ability to lead and develop high-performing teams. Excellent communication and negotiation skills, with confidence engaging senior stakeholders. Benefits: Competitive salary: £60k – £75k basic + car allowance & commission Private medical cover and employer pension contribution Free gym membership, snacks, and workplace perks Company social events and recognition schemes This is an exciting opportunity to take ownership of a key client portfolio, influence strategy, and lead a dynamic team within a rapidly growing business

Workshop Manager Location: West Thurrock Salary: £55,000 plus bonus Hours: Monday to Friday, 08:0017:00 (40 hours) Are you an experienced Workshop Manager looking to take the lead in a busy, high-performing commercial vehicle environment? We are seeking a dedicated professional to oversee a large team of skilled technicians, ensuring smooth workflow, exceptional service delivery and strong operational performance. As the senior team member supporting the Dealerpoint Manager, the Workshop Manager will play a crucial role in managing the full customer journey from booking and planning, through quality control, to completion and invoicing. Youll take ownership of productivity targets, team morale, process compliance and the continued development of your colleagues. Package & Benefits Basic salary up to £55,000 (DOE) 10% KPI-driven bonus 7% matched pension scheme 25 days holiday plus bank holidays Healthcare Cashback Scheme A wide range of employee discounts via a comprehensive perks platform Hours: Monday to Friday, 08:0017:00 (40 hours) Key Responsibilities Lead and motivate workshop colleagues, ensuring high levels of performance and engagement Oversee workflow, prioritising tasks and maintaining quality standards Manage customer expectations and ensure timely, accurate invoicing and claim closure Monitor productivity, efficiency and profitability Report on workshop KPIs and contribute to budgeting and planning Handle day-to-day employee relations matters Support training and development across the technician team Skills & Experience Previous experience as a HGV Workshop Manager Strong people-management and communication skills Ability to identify training needs and drive performance improvement Confident in customer-facing scenarios with strong problem-solving skills Ideally qualified to Level 3 as an HGV Technician This is an excellent opportunity for a highly organised, forward-thinking Workshop Manager who thrives in a fast-paced environment. If you're ready to take the next step in your career and make a real impact, we want to hear from you. Consultant Liam Bolton - Octane Recruitment MDLOJ Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter. Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments TPBN1_UKTJ

Controller - Private Patient Transport Business - Days An opportunity to join a thriving snd successful Patient Transport Business who are going through exponential growth in this competitive, yet very rewarding sector. It is an essential requirement of the role that you have experience (past or present) of the CLERIC APTS system. The role is full-time, 5 days a week Monday to Friday with the hours being 10.00am - 7.00pm or 11.00am to 8.00pm. Job Description: The Controller works as part of the Operations Control team that plans and allocates the booked journeys to the Crews in a timely and efficient way providing support to Patient, Clients and Operations Patient Transfer teams in preparing and booking patient journeys, resolve potential issues with the Head of Operations/Service Delivery Managers. To ensure the effective use of resources and the delivery of safe and effective care. The Controller will prepare, organise, and prioritise the work ensuring that high quality of service is being rendered to its patients / clients, thereby, ensuring better customer satisfaction and report into the Head of Operations / Service Delivery Managers. Key Responsibilities: Ensure the right vehicle is in the right place at the right time and handle requests for patients, transport from healthcare professionals and record patients’ details accurately using designated programme. Communicate with GPs, medical and non-medical heath centre staff, ACA’s/HDU crews, hospital departments and other healthcare professionals to log the transport bookings/jobs. Ensure the type of vehicle is appropriate for each patient, depending on their mobility and state of health information / plan the trip to make efficient use of the vehicles / drivers. Work under pressure, think fast and multi-task, keeping running check on the service and location of all vehicles in your control. Utilise and operate the Cleric system within control room, ensuring that all bookings are processed in timely manner, as necessary call ahead of the proposed bookings. Manage day control by ensuring all KPIs are met on a contract-by-contract basis and times are correctly inputted by crews. Ensure all crews have logged in and are available as planned, report issues and identify resourcing shortfalls, and liaise with the respective Service Delivery Manager. Deliver a responsive and pro-active response on the phone and input accurate details onto the Cleric Operational Software. Be a key part of supporting the ACA’s and Service Delivery Manager as required to ensure they have an escalation process for any on the day bookings and issues. Be a pro-active link with clients and stakeholders to inspire confidence in the service. If you have the right experience and this opportunity appeals to you then please send your CV over at your eareist convenience

New opportunity to join one of the UK's leading independent bulk liquid storage providers, operating four strategically located terminals across the country. The Company supports a wide range of sectors including chemicals, petroleum, gases, bitumen, and emerging energy markets such as hydrogen, sustainable aviation fuel (SAF) and carbon capture. As a key part of the UK's critical national infrastructure, Navigator is committed to safe operations, exceptional customer service, and ongoing investment to support future growth and the energy transition. A vacancy now exists for an HSE Manager to join the team. Negotiable Salary + Bonus + Private Healthcare The role: Act as the competent person / principal health, safety and environmental advisor for the Thames Terminal. Identify areas of potential improvement within the HSE function and present these findings to senior managers for approval. Once approved scope, implement and embed ideas and methodology Ensure that the Terminal discharges its obligations under health, safety and environmental legislation, corporate standards and the UK Health, Safety and Environmental policy. Provide an effective Terminal occupational health, safety, welfare and environmental function by developing and implementing initiatives, structures, strategies, policies and procedures. Advise and guide the Terminal Management Team in the strategic management of health, safety, welfare and environmental issues ensuring they are aware of their obligations and are briefed on key issues that may affect the terminal. Monitor process safety performance and advise the terminal and senior management teams on requirements with regard to the prevention of major accidents and the safe movement of hazardous products. Prepare, monitor and review company policies, codes, practice and procedures including the safety management system relating to Health, Safety and Environmental matters in consultation with the UK Head of SHEQ, terminal management teams, departmental managers and other employees. Co-operate with technical and other staff in the management of contractors including: the production of Permits to Work; Method Statements; Risk Assessments and aiding in identifying hazards and required controls. Participate in Safety Audits, Permit Audits and Safety Observation Rounds. Manage and facilitate Terminal Safety meetings. Assist the terminal to ensure employees, contractors and visitors adhere to the UK Policy on site security. Ensure that all incidents and near misses are recorded on the company's reporting database and, where required, assist the terminal to ensure that they are properly investigated and analysed. Develop a working relationship with other other sites to ensure an open environment in which to share safety learnings. Identify and prioritise health, safety and environmental training needs, schemes and initiatives within the terminal, arranging for, or delivering such training as appropriate. Contribute to the professional development of any SHE direct reports. Attend site out of hours as and when required. Act as the competent person to ensure that documentation relating to waste leaving the site is suitable to ensure legal compliance. Build and maintain professional knowledge and disseminate this knowledge to managers and other professionals within the organisation, in line with business needs. This will assist in the development of best practises and contribute to the business performance and legal compliance. Any other task that may arise in the day-to-day functionality of this positionQualifications & Experience: Required: Relevant Health and Safety Qualification (IOSH, NEBOSH etc) Active involvement in the IOSH CPD programme Environmental Management qualification (PIEMA) Accident Investigator qualification (e.g. Tripod) 5 years' experience in the chemical or associated industry 2 years' experience in a safety and environmental related role Strong computer literacy including confidence in using Microsoft Office applications and the ability to learn new systems quickly

Job Title: HGV Technician Location: Dartford Salary: Up to £51,950.47 earning potential (Day Shifts) Up to £59,413.64 earning potential (Night Shifts) Shift Pattern: Day Shifts & Night Shifts Available Job Type: Permanent Join Our Team as an HGV Technician Are you a skilled and dedicated HGV Technician / HGV Mechanic / HGV Fitter looking for a fantastic career opportunity? Our client, a well-established and reputable commercial vehicle fleet company, is seeking talented professionals to join their team. If you have a passion for commercial vehicles, strong technical expertise, and enjoy working on a varied fleet, we’d love to hear from you. Why Join Us? Excellent Earning Potential Up to £51,950.47 for day shifts Up to £59,413.64 for night shifts Shift Flexibility – Choose day or night shifts to suit your lifestyle Enhanced Overtime Rates Generous Holiday Allowance – Increases with length of service Comprehensive Training – Ongoing, industry-leading development Attractive Employee Benefits Package Supportive Working Environment – Be part of a professional and collaborative team Your Role As an HGV Technician / HGV Mechanic / HGV Fitter, your key responsibilities will include: Routine Maintenance – Ensuring vehicles are maintained to the highest standards Diagnosis & Repairs – Efficient fault finding and repair work Quality Control – Making sure all work meets company and safety standards Documentation – Accurately completing service and repair records Customer Service – Delivering excellent support to clients Team Collaboration – Working closely with a skilled and experienced team What We’re Looking For To succeed in this role, you will have: A relevant HGV Technician qualification Proven experience in a similar role Strong technical and diagnostic skills High attention to detail and a commitment to safety Flexibility to meet business needs A team-player mindset and positive attitude Apply Now If you’re an experienced HGV Technician / HGV Mechanic / HGV Fitter looking for a secure, rewarding role with excellent earning potential, apply today and take the next step in your career with a respected commercial fleet vehicle company. Holt Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments. How to apply - please submit your CV via this advert or contact Sam Roberts at Holt Recruitment on (phone number removed) or email (url removed) Holt Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter Holt Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments

Contract: 6 Months (Interim) Hours: 37 hours per week Rate: £76.71 PAYE per hour | £97.88 LTD per hour (Inc Holiday) The Role We are seeking an experienced and dynamic Interim Head of Service – Street Scene & Leisure to provide strategic leadership and operational management across Waste Management and Clean & Green services. This is a senior interim role with responsibility for high-profile frontline services that directly impact residents, businesses and stakeholders across the Borough. Key Responsibilities Strategic Leadership & Service Delivery Provide leadership and strategic direction for Waste Management Services, including domestic and commercial collections, waste disposal contracts and the Household Waste and Recycling Centre (HWRC). Provide leadership and strategic direction for Clean & Green Services, including burials, street cleansing, arboriculture, parks and open spaces, and general grounds maintenance. Be accountable for the development, implementation and maintenance of policies, procedures and strategies in line with legislative requirements and corporate objectives. Undertake effective day-to-day management of Waste and Clean & Green Management Teams, ensuring high performance and service excellence.Financial & Commercial Management Control revenue and capital budgets, ensuring compliance with Council financial procedures. Prepare annual budgets, capital bids and funding proposals to support service sustainability and development. Manage and develop service income streams, including HWRC, commercial waste collections, bulky waste, internal customers and innovative new initiatives. Secure value for money, commercial income generation and high levels of public satisfaction.Procurement & Contract Management Take lead responsibility for the procurement and management of all contracts relating to Waste Management and Clean & Green services. Ensure legal compliance as a Waste Disposal Authority and prompt resolution of any contract issues or non-compliance. Explore and develop opportunities for joint contractual arrangements with strategic partners across public and private sectors.Performance, Quality & Compliance Analyse service performance data and implement improvements to policies, plans and practices. Ensure full compliance with Health & Safety legislation, Environmental Permitting Regulations and Council policies. Ensure services operate in accordance with ISO9001:2015 and OHSAS 18001 standards. Oversee the effective management of service complaints.Leadership, People & Culture Recruit, lead, develop and motivate staff to create a high-performing and skilled workforce. Promote equality, diversity and inclusion across all services. Create an organisational culture that is proactive, corporate and innovative. Support staff development through performance reviews, one-to-ones and talent management.Partnerships & Governance Work collaboratively with colleagues across Environment, Highways, Counter Fraud and other services to improve customer experience. Develop effective consultation and communication arrangements with residents, Members and stakeholders. Liaise with Members through meetings, walkabouts and Member enquiries. Prepare and present clear written and verbal reports to Members, senior leadership and external bodies. Deputise for the Chief Officer at Cabinet, Scrutiny, Senior Leadership Team and external meetings as required. Contribute to multi-disciplinary project teams and whole-service partnership strategies. Additional Requirements Flexible and agile approach to working hours and location, including remote and home working where required. Compliance with data protection legislation and information security policies. Commitment to Section 17 of the Crime and Disorder Act 1998. Completion and maintenance of mandatory training in line with legislation. Undertake additional duties consistent with the seniority and nature of the role as required. The Ideal Candidate You will be an experienced senior leader with a strong background in waste management, environmental services or street scene operations, ideally within a local authority setting. You will bring proven expertise in strategic leadership, financial management, contract management and service transformation within complex, high-demand environments. For more details on this position and to apply, contact Prakash by emailing (url removed) or call (phone number removed)

The Head of Service Management is responsible for leading the strategic direction development and delivery of IT service management (ITSM) capabilities and tooling across the organisation. Working closely with the Head of Digital Operations own the service/product catalogue and ensure services are c

As we continue to adapt to evolving customer needs and regulatory expectations we are seeking a strategic and customer-focused Head of Customer Services & Engagement to lead our approach to service delivery complaints handling and customer engagement across all contact channels. This role has be

No 2 days are the same in our libraries and as a Library and Customer Service Assistant you will be responsible for managing enquiries from library members and visitors in person and on the phone assisting with digital access and the processing shelving and promoting of our stock. We welcome all and

Vertivs Services organisation is seeking a strategic and analytical leader to drive manpower capacity planning across the EMEA region. Forecasting & Headcount Management. Proven experience in manpower or capacity planning ideally in a service delivery or field operations environment.

Head of Area Operations - United Kingdom The Crown Prosecution Service has eight head of area operations opportunities across England and Wales. At the Crown Prosecution Service, we are responsible for delivering justice through the independent and effective prosecution of crime. As the principal pr

Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation. Part of our parent company Great-West

United KingdomThe Crown Prosecution Service has eight head of area operations opportunities across England and Wales. About the Crown Prosecution Service At the Crown Prosecution Service, we are responsible for delivering justice through the independent and effective prosecution of crime. As th

We are looking for an experienced Head of Service for Street Scene and Leisure to manage and develop the Domestic & Commercial Waste Collection Services and Clean & Green Services and take responsibility for the procurement and management of external contractors related to all aspects of wa

United KingdomThe Crown Prosecution Service has eight head of area operations opportunities across England and Wales. About the Crown Prosecution Service At the Crown Prosecution Service, we are responsible for delivering justice through the independent and effective prosecution of crime. About

Interim Head of Service – Street Scene & Leisure. Undertake effective day-to-day management of Waste and Clean & Green Management Teams, ensuring high performance and service excellence. This is a senior interim role with responsibility for high-profile frontline services that directly im

Head of Area Operations - United Kingdom The Crown Prosecution Service has eight head of area operations opportunities across England and Wales. As a head of area operations, you work with a chief crown prosecutor to deliver our strategic and operational business model across a geographical area or

LTD per hour (Inc Holiday) The Role We are seeking an experienced and dynamic Interim Head of Service – Street Scene & Leisure to provide strategic leadership and operational management across Waste Management and Clean & Green services. This is a senior interim role with responsibility for

Head of Area Operations - United Kingdom The Crown Prosecution Service has eight head of area operations opportunities across England and Wales. At the Crown Prosecution Service, we are responsible for delivering justice through the independent and effective prosecution of crime. As the principal pr

Head of Service Delivery or Head of Service Management. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. The successful candidate will need to have managed Service Management Teams - eg Problem, Change, Co

As Head of Customer Experience & Operations, you’ll lead the strategic design and delivery of our audience journey while driving commercial growth through secondary spend, conference hires, and other revenue-generating opportunities. With this in mind, we have designed an interview process which w

We're looking for an exceptional Head of Customer Retention – Motor to take ownership of our end-to-end renewal strategy and performance. Head of Customer Retention – Motor Location: Flexible working (travel to Manchester, Peterborough & London required) Lead the strategy. This high impact role

Regional Head of Customer CareAt Gleeson, were proud to build quality homes that change lives - and we know that exceptional customer care is at the heart of that promise. Were looking for a passionate and experienced Regional Head of Customer Care to lead our

This role sits at the heart of a major marketing transformation that is reshaping how AJ Bell drives paid and profitable growth. You will have the opportunity to own and evolve acquisition at scale, influence how the business thinks about customer value, and make a visible commercial impact within a

RM Group operates through three businesses: Technology (Managed Services, Software and Infrastructure for Schools), Assessment (Software and Services) and TTS (Educational Resources). Each year, our software is used globally to conduct hundreds of thousands of on‑screen tests and to mark millions

The Head of Service Delivery Enablement provides strategic leadership and oversight for all delivery enablement activities across LOT1 and LOT2. Lead the Delivery Enablement Leads to actively support continuous improvement activities and work alongside the Head of Operations to drive forward in each

A leading technology firm in London is seeking a Head of Customer Success to revolutionize customer engagement as they scale. In this senior role, you will own critical customer outcomes, design a scalable success model, and define customer health metrics. Ideal candidates possess B2B SaaS experienc

Head of Quality & Service Excellence. Implement a proactive zero-defect mindset approach across all processes to guarantee consistent delivery and fulfillment of all contractual Service Level Agreements (SLAs) and client expectations. Experience in implementing a “Zero-Defect” mindset to guarant

A global media organization is seeking an experienced Head of Customer Retention to lead retention efforts for its B2B subscriber base. The successful candidate will develop and implement strategies to improve customer lifetime value while managing a high-performing team. This leadership role is bas

A major firefighting organization in Greater London is seeking a Head of HR Operations and Systems. This full-time position offers a competitive salary and various employee benefits including hybrid working and access to a gym.

Reporting directly to the CDIO, you will serve as the Head of Profession for all Development and Infrastructure Engineering disciplines, overseeing the capability, competency, and capacity of the engineering and operations profession. Head of Profession & Capability Management. Strategic oversight o

Our client is looking for an experienced interim Head of Service or Service Manager to provide leadership to the Learning Disability team at a Midlands based Local Authority. Head of Service Adult Social Care. Supporting a wider remit beyond Learning Disability, offering leadership across the servic

The Head of Service Continuity is accountable for ensuring that the availability and performance of all M&S services are maintained at sufficient levels in case of a disaster. The Head of Service Continuity is a senior role within the D&T Service Management organisation, ensuring that there is an En

A luxury jewelry retailer in the United Kingdom is searching for a Head of Customer Service and Client Care. Ideal candidates will have extensive experience in luxury brands, a strong grasp on customer service technology, and the ability to foster a culture of empathy and excellence in service. The

Accountable for growing customer lifetime value, the Head of Customer Value will devise strategies to increase customer acquisition, engagement and retention. Leading a team of Managers and Executives, the ideal candidate will have a strong record of designing successful customer propositions - usin

We're seeking an exceptional Head of Service Delivery, Assurance and Support to define and execute our service strategy, ensuring best in class service and support for our growing customer base. Manage service P&L, partner with Sales and Customer Success on service offerings, and represent operation

A leading supermarket chain in Dacorum is seeking a passionate Lead Food Manager to oversee the grocery shop floor and lead a team of food managers. Responsibilities include managing daily operations, ensuring compliance with safety processes, and delivering exceptional customer experiences.

Head of Area Operations - United Kingdom The Crown Prosecution Service has eight head of area operations opportunities across England and Wales. Civil Service pension, with an average employer contribution of 28. At the Crown Prosecution Service, we are responsible for delivering justice through the