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Reed in Partnership's Employability Division aims to positively transform lives by helping individuals who are unemployed, economically inactive, or facing challenges such as health conditions, disabilities, or caring responsibilities to find sustainable employment. Employment Advisers are the front

Are you passionate about making a difference and helping others to fulfil their potential? Would you like to work in a role that puts the customer at the heart of everything we do, making a genuine positive impact? Then consider the role of Employment Adviser at Reed in Partnership! Reed in Partnership's Employability Division aims to positively transform lives by helping individuals who are unemployed, economically inactive, or facing challenges such as health conditions, disabilities, or caring responsibilities to find sustainable employment. Through a wide range of tailored support services including one-to-one careers guidance, CV writing, interview preparation, and skills training, we have supported over 250,000 people on their journey into work. Our Restart Scheme, funded by the Department for Work and Pensions (DWP), focuses specifically on supporting the long-term unemployed who are referred and mandated to the scheme by their local Job Centre Plus. We provide them with up to 12 months of personalised support to enter or re-enter the workforce. Employment Advisers are the front line of Reed in Partnership, directly contributing to our mission by supporting jobseekers (our participants), engaging with local employers, and promoting the benefits of the Restart Scheme within the local community. Our participants are the lifeblood of our business and providing them with an excellent service is at the very core of the Employment Adviser role. Just some of your day-to-day responsibilities will include: • Meeting with and supporting a caseload of long-term unemployed jobseekers, identifying their barriers and creating tailored action plans to progress them into employment., • Delivering personalised, one-to-one guidance to our participants including CV writing, interview preparation, and skills development., • Meeting and exceeding performance targets and Key Performance Indicators (KPIs)., • Collaborating with participants to shift their mindset and build the confidence they need to find and sustain work., • Engaging with local employers to identify job opportunities., • Signposting participants to internal and external stakeholders to address specific barriers such as health, housing, or financial challenges., • Promoting the Restart Scheme within the community, raising awareness of it's benefits and impact., • Providing inclusive support and advice to people from all backgrounds. A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include: • 25 days annual leave (pro-rata for part time) plus statutory bank holidays, • Professional & Personal Development Funds, • Bi-annual pay reviews, • Plus much more that can be found on our website. The Employment Adviser role offers immense satisfaction of connecting people with the tailored support that they need to fulfil their potential. At Reed in Partnership, our values - Fair, Open & Honest, Take Ownership, and Work Together - guide everything we do. Join us in delivering services that make a real difference. • Ability to demonstrate coaching/mentoring experience and persuasion/influencing skills through previous work or social activities., • Experience of working in a customer facing environment (i.e. Customer Services, Hospitality, Social Care, Customer Services, Sales), • Experience of working in a fast paced, performance target driven environment., • Willingness to travel locally (e.g. to meet customers/employers)., • A minimum of 2 A-Levels or an equivalent Level 3 Diploma., • GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification). OR achievement of a Level 2 in Literacy Assessment at interview stage OR International Equivalents. #J-18808-Ljbffr

Location: Medway Salary: £37,716 per annum Vacancy Type: Permanent Are you a passionate leader ready to drive impact in employability services? We’re looking for a dynamic Operations Manager to lead, performance-manage, and grow our Connect to Work contract in Medway and Gravesham. This is a full-time role (35 hours/week) for someone with at least 3 years’ managerial experience in the employability sector. You’ll be at the heart of our senior leadership team, championing high-quality delivery, IPS fidelity, and strong community partnerships. If you thrive in fast-paced environments and love turning strategy into results, this is your next challenge. • Lead operational management of IAG, pre-employability, and employability services., • Ensure IPS standards are met through coaching, audits, and quality assurance., • Drive performance management, KPI monitoring, and contractual compliance., • Contribute to budgets, bids, and business growth opportunities., • Line-manage a high-performing team, fostering professional development and accountability., • Strengthen employer engagement and deliver job fairs, workshops, and inclusive recruitment initiatives., • Build and maintain partnerships across prisons, NHS trusts, local authorities, and community providers., • Oversee caseloads and workflows to ensure efficient delivery and strong participant outcomes., • Uphold safeguarding, compliance, and governance, keeping services safe, effective, and accountable., • Proven leadership in employability, skills, IPS, or community services, with at least 3 years managerial experience., • Expertise in performance management, quality assurance, and contract delivery., • Strong relationship-builder with employers, partners, and stakeholders., • Highly organised, analytical, and able to juggle multiple priorities., • Committed to empowering individuals into sustainable employment., • Knowledge of IAG, ESFA/DWP compliance, apprenticeships, and local economic strategies., • Desirable: experience in social enterprise or understanding of mental health, disabilities, and recovery services. You’ll have the chance to make a real difference in people’s lives while working in a supportive, collaborative, and forward-thinking environment. This is an opportunity to lead a team that values impact, innovation, and excellence, and to champion employment success across the community. We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - • Flexible working, • Support for Families - We support our employees through every stage of family life by offering enhanced maternity and paternity pay for eligible employees who have completed 26 weeks’ continuous service, alongside family-friendly policies and a supportive, inclusive workplace., • Training and development opportunities, • Simply Health Cashback Scheme (optional), • Season Ticket Loan Scheme, • Cycle to work scheme, • Crisis Loan Scheme, • Electric Car Scheme, • 3 x Wellbeing Days (pro rata'd for part time employees), • Access to Blue Light Card, • 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays, • Contributory Pension Scheme - Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter, • Death in Service Payment (2x annual salary), • Critical Illness Insurance (subject to qualifying criteria) Please note that we may close this vacancy early if we receive a high volume of suitable applications. Please note that remote roles may require occasional travel for site visits, training and meetings. #J-18808-Ljbffr

Are you a passionate leader ready to drive impact in employability services? We’re looking for a dynamic Operations Manager to lead, performance-manage, and grow our Connect to Work contract in Medway and Gravesham. This is a full-time role (35 hours/week) for someone with at least 3 years’ managerial experience in the employability sector. You’ll be at the heart of our senior leadership team, championing high-quality delivery, IPS fidelity, and strong community partnerships. If you thrive in fast-paced environments and love turning strategy into results, this is your next challenge. • Lead operational management of IAG, pre-employability, and employability services., • Ensure IPS standards are met through coaching, audits, and quality assurance., • Drive performance management, KPI monitoring, and contractual compliance., • Contribute to budgets, bids, and business growth opportunities., • Line-manage a high-performing team, fostering professional development and accountability., • Strengthen employer engagement and deliver job fairs, workshops, and inclusive recruitment initiatives., • Build and maintain partnerships across prisons, NHS trusts, local authorities, and community providers., • Oversee caseloads and workflows to ensure efficient delivery and strong participant outcomes., • Uphold safeguarding, compliance, and governance, keeping services safe, effective, and accountable., • Proven leadership in employability, skills, IPS, or community services, with at least 3 years managerial experience., • Expertise in performance management, quality assurance, and contract delivery., • Strong relationship-builder with employers, partners, and stakeholders., • Highly organised, analytical, and able to juggle multiple priorities., • Committed to empowering individuals into sustainable employment., • Knowledge of IAG, ESFA/DWP compliance, apprenticeships, and local economic strategies., • Desirable: experience in social enterprise or understanding of mental health, disabilities, and recovery services. You’ll have the chance to make a real difference in people’s lives while working in a supportive, collaborative, and forward-thinking environment. This is an opportunity to lead a team that values impact, innovation, and excellence, and to champion employment success across the community. Please see attached Job Description for full details We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - • Support for Families – We support our employees through every stage of family life by offering enhanced maternity and paternity pay for eligible employees who have completed 26 weeks' continuous service, alongside family-friendly policies and a supportive, inclusive workplace. If you'd like more information about our family-friendly benefits, please contact our Recruitment Team at, • Training and development opportunities, • Simply Health Cashback Scheme (optional), • Season Ticket Loan Scheme, • Cycle to work scheme, • Crisis Loan Scheme, • Electric Car Scheme, • 3 x Wellbeing Days (pro rata'd for part time employees), • Access to Blue Light Card, • 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays, • Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter, • Death in Service Payment (2x annual salary), • Critical Illness Insurance (subject to qualifying criteria) Please note that we may close this vacancy early if we receive a high volume of suitable applications. Please note that remote roles may require occasional travel for site visits, training and meetings. The Forward Trust commits to providing opportunities to everyone. We want to ensure we have a diverse team with a range of lived and professional experiences. This includes those with ‘Lived Experience’ of addiction, offending, or homelessness. Some of our roles may require a minimum period of sustained recovery (normally around years). This is assessed on a case-by‑case basis, and exceptions may be considered depending on the role and individual circumstances. When we recruit, we welcome applications from everyone. This is inclusive of age, gender, ethnicity, disability, sexual orientation, gender identity, religion and/or belief, marriage and civil partnerships, pregnancy and maternity and socio-economic background. Where operationally possible, we will consider flexible working requests and make reasonable adjustments for all roles. We want our recruitment process to be accessible to everyone. If you require any reasonable adjustments at any stage, please let us know. Employee Screening and Eligibility to Work Dependent on role you may be required to undertake a Disclosure and Barring Service Check, details of which will be shared with you at interview. If successful in your application, you will be required to provide eligibility to work evidence in line with the ‘Eligibility to Work in the UK’ requirements. Our Commitment to Safeguarding We are committed to safeguarding and promoting the welfare of children, young people, and adults at risk. Forward Trust follow safer recruitment practices and support a culture of openness and accountability. #J-18808-Ljbffr

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