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Whether you are new to sales or have experience, our client based in Bexley is open to applicants with all different ranges of sales experience. This entry-level sales role will allow you to work with some of the biggest and most recognisable brands in the UK while raising brand awareness and revenue on their behalf. As mentioned before, no experience is needed for this career as we pride ourselves on your career support and coaching. What will you be doing? • You will be representing some of the UK's biggest brands through residential campaigns, • You will be on boarding new supporters to a number of campaigns, • Working within a growing friendly team, • Always learning and up skilling., • Most importantly, having fun :) What we offer: • Full customer service training & sales coaching, • Continuous opportunities for career progression, • Weekly pay, • Free international travel, • Lively & enjoyable environment, • Regular social nights with the team This role offers you the chance to earn much more than the minimum wage by being sub-contracted on their uncapped earnings structure, meaning there truly is no limit to what you can earn in this role. If this sounds like it could be the perfect role for you then our client would love to hear from you! This is an entry level position with no experience required.

Prosperity Housing Group Ltd is a CQC registered supported living service in Haringey, offering personalized care, support, and housing solutions for adults with learning disabilities, sensory impairments, autism, and various mental health conditions. We are seeking a Registered Manager who excels in community engagement, team building, and innovation, ensuring documentation and staff training are up-to-date. Our Supported Living provision focuses on enhancing independence and social inclusion through a person-centered approach tailored to individual needs and goals. We maintain separate tenancy and care agreements for all service users, supported by robust transitional plans for seamless care. Key Responsibilities • Lead day-to-day operational management, • Maintain CQC compliance and quality standards, • Manage recruitment, rotas, supervision, and staff development, • Oversee budgets and resource allocation, • Build relationships with commissioners and external partners, • Support expansion and new service mobilisation, • Ensure person-centred, safe, and outcome-focused support Requirements • Level 5 Diploma in Health & Social Care (or equivalent), • Minimum 2 years’ experience as a CQC Registered Manager, • Experience supporting adults with learning disabilities, autism, and complex needs, • Proven record achieving Good/Outstanding CQC ratings, • Strong team leadership and safeguarding knowledge, • Experience with service development and tendering Salary £35,000–£40,000 plus performance bonuses Immediate start available Interviews via Zoom

Are you looking to kick-start a new career in Ai? We are recruiting for companies who are looking to employ our Ai Engineer Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee (£25K-£45K) within 20 miles of your location upon completion. Whether you are working full time, part-time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is completed in 4 easy steps, you can be placed into your first role in as little as 6-12 months: How It Works Step 1: Introduction to AI Start with beginner-friendly, bite-sized courses designed to build your foundational knowledge in AI. You’ll learn through interactive videos, quizzes, and tutorials covering key AI concepts and applications. Step 2: Full‑Stack AI Training Progress into in-depth training covering: Python programming for AI Data handling and processing Machine learning fundamentals Version control with Git & GitHub You’ll work on mini-projects throughout this stage, applying your new skills to practical tasks as you learn. Step 3: Certification Prepare for and pass the Microsoft AI-900: Azure AI Fundamentals exam — a globally recognised certification that proves your understanding of AI workloads and responsible AI principles, boosting your credentials with employers. Step 4: Real‑World Projects Complete two real-world AI projects assigned by your tutor to demonstrate your practical capabilities and build a professional portfolio. Once both projects are approved, you’ll be fully portfolio-ready and prepared to enter the industry. Your Career Path Once you have completed all of the mandatory training, which includes the online courses, practical projects and building your own portfolio, we will place you into a Ai role, where you will be guaranteed a starting salary of £25K-£45K. We have partnered with a number of large organisations strategically located throughout the UK, providing a nationwide reach of jobs for our candidates. We guarantee you will be offered a job upon completion, or we will refund you 100% of your course fees back. We have a proven track record of placing 1000+ candidates into new roles each year. Check out our website for our latest success stories. Interested in a future-proof career in AI? Apply now, and one of our friendly advisors will reach out to guide you through the process.

Job Type: Sales Assistant Full-time | Part-time Location: Slade Green [London DA8] – Field-based role About the Role: We’re looking for enthusiastic and outgoing individuals to join our sales team representing HelloFresh, the UK’s leading meal kit delivery service. As a Sales Representative, you’ll be engaging with potential customers at their homes, introducing them to HelloFresh’s flexible subscription plans, and helping them sign up for their first box. This is a face-to-face, field-based role — perfect for confident communicators who enjoy meeting new people and working outdoors. Key Responsibilities: • Clearly explain the benefits, pricing, and flexibility of HelloFresh meal kits, • Handle objections and answer questions with professionalism, • Accurately complete sign-up forms using a tablet or mobile device, • Report daily performance to your team leader What We Offer: • Full training provided – no experience needed, • Uncapped commission, • Weekly bonuses and team incentives, • Flexible shifts (ideal for students or part-time workers), • Supportive team environment with career growth opportunities, • Fully sponsored trips out of the country for high performers, • Networking events with other offices around the world What We’re Looking For: Excellent communication and interpersonal skills Positive attitude and self-motivation Comfortable working outdoors and on your feet Sales or customer service experience is a bonus, but not essential Important Notes: You will be representing HelloFresh through an authorised partner company. How to Apply: Click “Apply Now” to submit your CV or brief application. We’ll be in touch within ASAP to arrange a quick phone interview.

Are you looking to kick-start a new career as a Data Scientist? We are recruiting for companies who are looking to employ our Data Science Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee (£25K-£45K) within 20 miles of your location upon completion. Whether you are working full time, part-time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is completed in 4 easy steps, you can be placed into your first role in as little as 6-12 months: Step 1 - Full Data Science Career Training You will begin your data science journey by studying a selection of industry-recognized courses that will take you from beginner level all the way through to being qualified to work in a junior Data Scientist role. Through the interactive courses, you will gain knowledge in Python, R, Machine Learning, AI, and much more. You will also complete mini projects to gain practical experience and test your skills while you study. Step 2 - CompTIA Data+ CompTIA Data+ is an early-career data analytics certification for professionals tasked with developing and promoting data-driven business decision-making. It teaches Data Mining, Visualization, Data Governance & Data Analytics. In any industry, gaining official certifications is very important in the recruitment process. Therefore, this globally recognized certification will enhance your CV and make you stand out from the crowd. Step 3 - Official Exam The CompTIA Data+ exam will certify that you have knowledge and skills required to transform business requirements in support of data-driven decisions through mining and manipulating data, applying basic statistical methods, and analysing complex datasets while adhering to governance and quality standards. The exam is 90 minutes long and can be sat either in your local testing centre or online. Step 4 - Practical Projects Now that you have completed your theory training and official exams, you will be assigned 2 practical projects by your tutor. The projects are the most important part of the traineeship as it will showcase to employers that you have skills required to work in a data science role. The projects will use real world scenarios where you be utilising all of the skill that you have learned. Whilst you are progressing through the projects, you will have the ongoing support from your personal tutor. Once both projects have been completed and given the final sign off, you will have completed the traineeship and will be ready to move onto the recruitment stage. Your Data Science Role Once you have completed all of the mandatory training, which includes the online courses, practical projects and building your own portfolio, we will place you into a Data Scientist role, where you will be guaranteed a starting salary of £25K-£45K. We have partnered with a number of large organisations strategically located throughout the UK, providing a nationwide reach of jobs for our candidates. We guarantee you will be offered a job upon completion, or we will refund you 100% of your course fees back. We have a proven track record of placing 1000+ candidates into new roles each year. Check out our website for our latest success stories. Read through the information? Passionate about starting a career in data science? Apply now and one of our friendly advisors will be in touch.

Would you like the opportunity to work for a dynamic and friendly company? Do you have a caring and compassionate nature? Would you like to help someone to be able to remain living in their own home with your support? If you have answered yes to these questions then we are the place for you! Flexible hours to fit in with your home life. DUTIES OF A COMMUNITY CARER INCLUDE: • Assisting your client with personal care tasks., • Prompting and giving medication., • Assisting with meal preparations., • Doing domestic duties., • Support calls i.e. taking your clients shopping, escorting to hospital appointments etc., • Companionship calls., • We are looking for people who will be dedicated, motivated, caring and willing to help our clients to remain living in their own home., • We do ask you are able to work every other weekend., • Experience is not essential as full in house training is provided., • That you hold a driving licence and have your own vehicle (walkers are welcome), • Free training which we pay you to attend, • Fully funded diploma in health and social care, • Flexible hours to suit your needs, • Fortnightly pay, • Up to 33 1/2 Days paid holiday per year, • Paid Mileage, • Good rates of pay and enhanced rates of pay, • Free Uniform

Are you looking to kick-start a new career as a web developer We are recruiting for companies who are looking to employ our Coding Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee (£25K-£45K) within 20 miles of your location upon completion. Whether you are working full time, part-time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is completed in 3 easy steps. Step 1 - Front End Coding Complete a selection of professional and industry-recognised coding courses covering HTML, CSS and Javascript. Step 2 - Back End Coding + Practical Projects You will be studying all the relevant back end coding languages and gaining skills that will qualify you as a fully-fledged web developer. Step 2 is heavily focused on the practical element of learning. Step 3 - Building your portfolio The final step will be to build your own portfolio website. The portfolio plays a key part in the hiring process as it gives the employer a real insight into your level of ability, creativity and personality. Your Web Developer Role Once you have completed all of the mandatory training, we will place you into a Web Development/Software Development role, where you will be guaranteed a 25k-40k salary. We have partnered with a number of large organisations strategically located throughout the UK, providing a nationwide reach of jobs for our candidates. At a one off cost of £1499, or a deposit of £212 followed by 10 interest free monthly instalments of £148, this represents a great opportunity to start a rewarding career in IT and have a real career ladder to start climbing. If you are not offered a role at the end of the training we will refund 100% of your course fees. Apply now and one of our friendly advisors will be in touch.

About the Role: We’re looking for confident, motivated individuals to join our growing outreach and promotions team. You’ll represent well-known brands, engaging directly with customers in your local area to promote products and services, generate interest, and assist with sign-ups or purchases. What You’ll Do: Interact with customers face-to-face in residential and community settings Present product information clearly and positively Build relationships and create strong first impressions for the brand Meet achievable performance targets and earn uncapped commission Work as part of a fun, supportive team with regular training and incentives What We’re Looking For: Excellent communication and people skills Self-motivated and target-driven attitude Professional appearance and positive energy No experience required – full training provided What’s in It for You: Uncapped commission (top performers can earn £800–£1,200+ weekly) Flexible schedule and independent working style Opportunities for growth and leadership roles If you enjoy speaking with people, want to build confidence, and like being rewarded for your results, this is the perfect opportunity. Apply Now to start immediately — limited positions available. Please send contact details via message and CV

Are you looking to kick-start a new career in health & safety? We are recruiting for companies who are looking to employ our Health & Safety Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee within 20 miles of your location upon completion. Whether you are working full time, part-time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is completed in 4 easy steps, Step 1 - IOSH - Managing Safely Here you will learn about the basics of health and safety. Step 2 - NEBOSH Now you will decide whether you would like to study the NEBOSH General, Construction or the Fire Safety course, depending on the path that you intend your career to follow. You will have an expert tutor on hand if required. Step 3 - Risk Assessments You will write a series of risk assessments that need to be up to a workplace standard. This is a requirement to gain your NEBOSH certification. Step 4 - NEBOSH Exams The exams can be sat in one of the official NEBOSH testing centres, or online. (Online only currently available for general certificate). Your Job Upon Completion Once you have completed all of the mandatory training and exams, we will place you into an entry level health & safety role as either a advisor, officer or coordinator, where you will be guaranteed a starting salary of £25K-£45K. We have partnered with a number of large organisations strategically located throughout the UK, providing a nationwide reach of jobs for our candidates. At a one off cost of £1099, or a deposit of £162 followed by 10 interest free monthly instalments of £113, this represents a great opportunity to start a rewarding career in health & safety and have a real career ladder to start climbing. If you are not offered a role at the end of the training we will refund 100% of your course fees.

Do you want progression and a chance to develop a career in sales and marketing? Whether you are new to sales or have experience, our company based in Dartford is open to applicants with all different ranges of sales experience. This entry-level sales role will allow you to work with some of the biggest and most recognisable brands in the UK while raising brand awareness and revenue on their behalf. As mentioned before no experience is needed for this career as they pride themselves on their career support and coaching. What will you be doing? • You will be representing some of the UK's biggest brands through residential door-to-door campaigns, • You will be on boarding new supporters to a number of campaigns, • Working within a growing friendly team, • Always learning and up skilling, • Full customer service training & sales coaching, • Continuous opportunities for career progression, • Weekly pay, • Free international travel, • Lively & enjoyable environment

Are you looking to kick-start a new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee (£24K-£30K) upon completion. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is broken down into 3 easy steps. Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training. Step 2 - Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today’s IT industry for both certifications and keeping up to date with new technologies. Step 3 - Official exams You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. Through our range of partnerships throughout the UK with IT organisations, we are able to place you into an entry level IT role within your local area working in either an IT Technician/Desktop Support/First Line Support Role. We guarantee you will be offered a job upon completion, or we will refund you 100% of your course fees back. At a one-off cost of £799, or a deposit of £112 followed by 10 interest free monthly instalments of £78, this represents a great opportunity to start a rewarding career in IT. Read through the information? Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch.

we need delivery drivers in Dartford, Maidstone and Gatwick area with DPD and parcel force. Make up to £2400 to £2700 a month as self employed. If you have full uk driving licence and held full right to work in the uk. Thanks

Are you looking to kick-start a new career in IT? We are recruiting for companies who are looking to employ our Network Engineer Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee (£24K-£45K) upon completion. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is completed in 4 easy steps. Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Support courses by CompTIA, Microsoft and Cisco. Step 2 - Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today’s IT industry for both certifications and keeping up to date with new technologies. Step 3 - Official exams You will then go on to sit the Cisco CCNA exam to give you the official certifications which will be recognised worldwide. Step 4 - IT Technician placement (£24-£45K) You will be placed into your first role as an IT Technician, with a starting salary of anywhere between £24K-£45K. You will need to gain two years experience in this role before you can progress into a Network engineer role. Network Engineer Role You will now be ready to move into your Network Engineer role. We have partnered with a number of large IT companies who have a massive shortage of qualified Network Engineers. At a one off cost of £999, or a deposit of £149 followed by 10 interest free monthly instalments of £104, this represents a great opportunity to start a rewarding career in IT and have a real career ladder to start climbing. If you are not offered a role at the end of the training we will refund 100% of your course fees. Apply now and one of our friendly advisors will be in touch.

Job Type: Brand Ambassador Full-time | Part-time | Commission-based Location: Slade Green [London DA1] – Field-based role About the Role: We’re looking for enthusiastic and outgoing individuals to join our sales team representing HelloFresh, the UK’s leading meal kit delivery service. As a Sales Representative , you’ll be engaging with potential customers at their homes, introducing them to HelloFresh’s flexible subscription plans, and helping them sign up for their first box. This is a face-to-face, field-based role — perfect for confident communicators who enjoy meeting new people and working outdoors. Key Responsibilities: Clearly explain the benefits, pricing, and flexibility of HelloFresh meal kits Handle objections and answer questions with professionalism Accurately complete sign-up forms using a tablet or mobile device Report daily performance to your team leader What We Offer: Full training provided – no experience needed Uncapped commission – top performers earn £600–£1000/week Weekly bonuses and team incentives Flexible shifts (ideal for students or part-time workers) Supportive team environment with career growth opportunities Fully sponsored trips out of the country for high performers Networking events with other offices around the world What We’re Looking For: Excellent communication and interpersonal skills Positive attitude and self-motivation Comfortable working outdoors and on your feet Sales or customer service experience is a bonus, but not essential Important Notes: This is a role with commission-based pay. You will be representing HelloFresh through an authorised partner company. All earnings and expectations are realistic and based on actual team performance. How to Apply: Click “Apply Now” to submit your CV or brief application. We’ll be in touch within ASAP to arrange a quick phone interview.

Are you looking to kick-start a new career in IT? We are recruiting for companies who are looking to employ our Cyber Security Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee (£24K-£45K) upon completion. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is completed in 4 easy steps. Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Support courses by CompTIA, Microsoft and Cisco. Step 2 - Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today’s IT industry for both certifications and keeping up to date with new technologies. Step 3 - Official exams You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. Step 4 - IT Technician placement (£24K-£45K) You will be placed into your first role as an IT Technician, with a starting salary of anywhere between £24K-£45K. You will need to gain two years experience in this role before you can progress into a Cyber Security role. Cyber Security Role You will now be ready to move into your Cyber Security role. We have partnered with a number of large IT companies who have a massive shortage of qualified Cyber Security professionals. At a one-off cost of £999, or a deposit of £149 followed by 10 interest free monthly instalments of £104, this represents a great opportunity to start a rewarding career in IT and have a real career ladder to start climbing. If you are not offered a role at the end of the training, we will refund 100% of your course fees. Apply now and one of our friendly advisors will be in touch.

Are you a qualified (self-employed) commercially biased Electrician who is looking for more variety? We are actively seeking an experienced electrician (with Commercial experience) who enjoys working on a varied mix of projects, including rewires, upgrades, circuit extensions, testing, and more. The work Is site based, and you will be mainly covering commercial and Industrial related jobs. If you are fed up with jumping from agency to agency, and you're seeking something holding a longer term security for you - This could be for you! This expanding, respected, and established Electrical specialist has built a trusted and varied client base, mainly situated in London and Kent (sometime further, so your own van is essential). Supported by fully engaged Management and Back Office teams, as an experienced Electrician, the team here are confident that you would prefer not to be pestered – knowing that they have the full confidence in your skills and abilities to do a decent job and to schedule your own works! The typical and expected duties are: • Installation of metal trunking, conduit, and cable tray - working with SWA cables, • Consumer Unit replacement and rewires, • Lighting upgrades, • To undertake fault-finding, diagnosis and remedial works covering a variety of electrical systems, • Conduct routine maintenance and periodic testing of existing systems, whilst ensuring that each installation continues to meet legal compliance, • Install electrical systems to 18th Edition wiring regulations What do YOU need? • 5 years’ (ideally more) experience gained from within an Electrical environment, • City & Guilds 2360 & 2382 and the ability to read drawings – essential, • 2391 Inspect & Test – highly desirable, • ECS / CSCS card What's in it for you? • The opportunity to work for a company with an incredibly supportive team, • Congestion charge and parking expenses covered by the company, • Option of weekend work available, • A Company which works and supports their engineers, not against them, • A large variety of work carried out across a variety of commercial projects, • Friendly engineers and office staff to work alongside with Interested in working for a business where your skills are respected and valued? I welcome your application. Alternatively call Bright Side Recruitment for more information. Bright Side Recruitment Ltd is acting as a recruitment agency in respect of this opportunity.

Are you looking to kick-start a new career? We are recruiting for companies who are looking to employ our Project Management Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee upon completion. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is broken down into 3 easy steps. Online Training Complete a selection of professional, accredited and industry recognised Project Management courses by including Prince2 & Agile. The training is delivered via video tutorials, presentations and quizzes through a portal that you study from home. Practical Training Now that you have learned all the theory it’s time to start applying that into practice so that you have the required experience to start within the industry. Our expert Project Manager tutor will provide you with 2 case scenarios for you to complete that will be based on real-world situations. Official exams At this final stage, we will prepare you to take your official Prince2 & Agile Foundation exams. The exams can be taken at one of the approved test centres across the UK or online from your own home. PM Role Through our range of partnerships throughout the UK with Project Management organisations, we are able to place you into an entry level role within your local area. You will be working as either a Project Coordinator or Project Administrator (£25K-£45K starting salary). Apply now and one of our friendly advisors will be in touch.

In this multifaceted role, you will provide exceptional customer service in various capacities including waiting tables, bartending, supporting the bar staff, and facilitating social gaming experiences for our patrons. This is a blend of hospitality expertise, mixology skills, and a passion for creating memorable experiences for our guests. Experience/Knowledge: • Genuine passion for hospitality and ensuring that the teams they and work in share this., • Lots of personality and not afraid to use it!, • A love for food, drink, customer service and, above all else, people. Responsibilities: • Greet customers warmly, assist with queries on experiences, menus and deliver the best experience possible., • Take food and beverage orders accurately, ensuring timely relay to the kitchen and bar staff., • Prepare and serve a diverse range of beverages, including cocktails, mocktails, and specialty drinks, adhering to quality standards and customer preferences., • Engage with patrons in a friendly and engaging manner, offering recommendations, and ensuring overall satisfaction., • Facilitate social gaming activities, or interactive experiences, creating a lively and inclusive atmosphere., • Process orders and payments transactions with accuracy and efficiency., • Maintain cleanliness and organization of all floor areas, bar stations, and gaming areas, including restocking supplies and clearing tables., • Assist bartenders with bar support tasks, including restocking inventory, washing glassware, and maintaining a clean and organized workspace., • Adhere to all safety and sanitation guidelines to ensure a safe and enjoyable environment for guests and staff alike., • Collaborate with team members to deliver exceptional service and foster a welcoming atmosphere for our patrons., • Monitor the quality of food, drinks and service to make sure that they are in accordance with company standards., • Ensure that front and back of house areas are set up correctly to ensure a successful shift and are closed-down correctly to meet the required standards as set out in the steps of service., • Be customer focused, ensuring a warmly staff presence at all times and anticipating guests’ needs to ensure their expectations are exceeded., • Ensure quality of product and service is monitored and consistently delivered through observation, attention to detail and interaction with both staff and customers – manage by constant checks of all areas of the venue.

Job Title: Duty Manager Objective: The Duty Manager is responsible for delivering a successful shift, ensuring that the business is operated to standards for quality and presentation of drinks, food, environment, ambience and customer service whilst maximising sales and profitability and ensuring that, policies and procedures are adhered to including security, health and safety and cash/stock control. Experience/Knowledge: • Genuine passion for hospitality and ensuring that the teams they lead and work in share this., • Lots of personality and not afraid to use it!, • A love for food, drink, customer service and, above all else, people., • An entrepreneurial spirit with bags of business savvy and self-drive., • Previous experience managing a team/shift preferably in a fast-paced, branded operation. Responsibilities: • Monitor the quality of food, drinks and service to make sure that they are in accordance with company standards., • Communicate and reinforce all company standards, policies and procedures., • Ensure that front and back of house areas are set up correctly to ensure a successful shift and are closed-down correctly to meet the required standards as set out in the steps of service., • Understand of key holder duties., • Ensure pre-shift team briefings are carried out on every shift and that staff are motivated and clear on shift requirements/responsibilities/allocations and are inspired and engaged to deliver an exemplary customer experience., • Be customer focused, ensuring a management presence at all times and anticipating guests’ needs to ensure their expectations are exceeded., • Ensure quality of product and service is monitored and consistently delivered through observation, attention to detail and interaction with both staff and customers – manage by constant checks of all areas of the venue., • Ensure that cleaning rotas are completed on a daily and weekly basis and that all closedown procedures are carried out., • Handle guest complaints, requests and enquiries and to refer serious complaints to the senior manager on duty., • Ensure that staff are fully aware of all current and forthcoming events, promotions, menu changes and policy amendments., • Liaise with the kitchen, bar and reception teams on daily operations and customer events., • Ensure that all staff members are taken through the company and site-specific induction process including brand standards, health and safety and product training., • Be involved in and support the training and development of all floor staff via On Job Training and corrective coaching., • Manage the content and implementation of training manuals for all floor staff., • Ensure all staff receives constructive performance reviews on a regular basis., • Ensure that the bar and restaurant is safe and operating within the legal and company requirements for Fire, Health and Safety, Food Hygiene Licensing Law and Environmental Health. Attend any training as required by the Company and re-enforce these through training, communication and on the job coaching., • To work closely with the F&B management team to maximise service delivery opportunities and maximise profit in every shift., • Personal attributes:, • Positive, driven, proactive, kind, engaging and charismatic. Ideally, with a good understanding of football and a general passion for sports and hospitality., • A confident and professional communication style with excellent interpersonal skills., • A team player who can also work individually., • Ability to work evenings and weekends where necessary., • High attention to detail and strong numerical skills., • Planning and organising self and others, • Customer Focus, • Customer feedback, • Operational standards This job description is a guideline only and is not exhaustive. You may be required to perform other duties which are not expressly listed but are in keeping with the general purpose of your job role and we reserve the right to make changes to this job description as appropriate.