Are you a business? Hire ups candidates in Southampton
ABOUT US Southern Fried Chicken operates in over 700 locations across 79 countries globally. The restaurants feature modern, spacious interiors that are versatile and can complement a variety of building styles. The brand is present in regions including Europe, Arabia, MENA, Africa, South America, and India, with plans to expand into China THE ROLE At Southern Fried Chicken Southampton, U.K, we strive to provide an excellent dining experience. We are seeking an experienced Restaurant Manager who can oversee day-to-day operations and maintain high food standards. The restaurant manager will also be responsible for developing a positive brand image through consistent customer service and a strong understanding of restaurant protocol. We are looking for a Restaurant Manager who will help contribute to the growth and popularity of our restaurant. As a restaurant manager, you'll have responsibility for the restaurant's business performance, quality standards, and health and safety, as well as staff and customer satisfaction. As a restaurant manager, you'll need to: Manage and keep up smooth restaurant operations Ensuring compliance with licensing, hygiene and health and safety legislation. Overseeing stock levels and ordering supplies. Making improvements to the running of the business and developing the restaurant. Set staff work schedules and monitor staff performance Supervising shifts and ensuring that the restaurant runs smoothly and efficiently. Maximising customer satisfaction and responding to customer complaints in a professional and courteous manner. Controlling operational costs and finding ways to reduce waste and increase profitability. RIGHT TO WORK In line with the requirements of UK immigration legislation, all applicants must be eligible to live and work in the UK. Documentary evidence of eligibility to work will be required from candidates as part of the recruitment process. Salary: £29,000 gross per year Working hours: 44 hours per week Job type: Full-time (permanent) Location: 301 Shirley Road Southampton, SO15 3HU Closing date: 02-01-2025
Job Description Overview: The role forms part of a small team, all of whom provide the important first connection for any customers who comes into contact with the company. The role involves sales, maintenance and operations. All of these require a high level of customer service skills and integrity. Job Specification: The role consists of an annual average of 40hrs per week working on a shift basis including weekends. There is a ‘summer’ and ‘winter’ rota, where the months of March to September are the busiest. The successful candidate will be involved with all enquires and responsible for the whole sales process through to a conclusion. They will deal with existing customers, with the ability to answer and act on questions given to them. They are an integral part of the operational team and will be launching, lifting and caring for all the members’ boats. The maintenance on both sites also forms part of their shared responsibilities within the team. On a shift basis they will be responsible for opening and locking up the sites. Above all, their role is to ensure that any customer coming in contact with ‘Southampton Dry Stack’ has an experience that exceeds their expectations!